3rd Line Support Jobs in Tyne and Wear

Third Line Support
North East > Tyne and Wear

The median Third Line Support salary in Tyne and Wear is £32,500 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 75 98 92
Rank change year-on-year +23 -6 -
Permanent jobs requiring a 3rd Line Support 25 3 2
As % of all permanent jobs advertised in Tyne and Wear 1.90% 0.32% 0.19%
As % of the Job Titles category 1.97% 0.40% 0.20%
Number of salaries quoted 25 3 1
10th Percentile - £28,400 -
25th Percentile £31,250 £28,625 £39,250
Median annual salary (50th Percentile) £32,500 £30,000 £43,500
Median % change year-on-year +8.33% -31.03% -
75th Percentile £33,750 £32,375 £47,750
90th Percentile £40,250 £33,200 -
North East median annual salary £32,500 £32,500 £40,250
% change year-on-year - -19.25% -

All Permanent IT Job Vacancies
Tyne and Wear

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,269 749 1,012
% of permanent jobs with a recognized job title 96.58% 80.97% 95.47%
Number of salaries quoted 1,061 454 694
10th Percentile £29,000 £31,000 £22,500
25th Percentile £36,250 £38,170 £31,250
Median annual salary (50th Percentile) £47,500 £52,500 £45,000
Median % change year-on-year -9.52% +16.67% -
75th Percentile £65,000 £63,750 £58,750
90th Percentile £75,772 £78,750 £75,000
North East median annual salary £47,500 £47,610 £40,000
% change year-on-year -0.23% +19.02% -9.86%

3rd Line Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for 3rd Line Support in Tyne and Wear

3rd Line Support
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing 3rd Line Support in Tyne and Wear.

Salary trend for 3rd Line Support in Tyne and Wear

3rd Line Support
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing 3rd Line Support in Tyne and Wear over the 6 months to 16 April 2024.

Salary histogram for 3rd Line Support in Tyne and Wear

3rd Line Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Tyne and Wear region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne - 24 £32,500 -
Gateshead +2 1 £37,500 +15.38% 1
3rd Line Support
North East

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 16 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring 3rd Line Support in the job title.

1 24 (96.00%) Active Directory
2 23 (92.00%) Social Skills
3 19 (76.00%) Microsoft Certification
4 18 (72.00%) Driving Licence
4 18 (72.00%) SAN
4 18 (72.00%) ITIL
4 18 (72.00%) SQL Server
4 18 (72.00%) Microsoft
4 18 (72.00%) Incident Management
4 18 (72.00%) Enterprise Storage
4 18 (72.00%) Azure
5 17 (68.00%) Organisational Skills
5 17 (68.00%) Azure Certification
5 17 (68.00%) Desktop Virtualisation
6 12 (48.00%) Hyper-V
7 10 (40.00%) Amazon RDS
8 5 (20.00%) Windows
8 5 (20.00%) Windows Server
9 4 (16.00%) Customer Service
10 3 (12.00%) Problem-Solving
10 3 (12.00%) Microsoft 365
10 3 (12.00%) Firewall
10 3 (12.00%) VMware
10 3 (12.00%) VMware Infrastructure
11 2 (8.00%) Microsoft Intune
11 2 (8.00%) Customer-Centric Approach
11 2 (8.00%) Customer-Centricity
12 1 (4.00%) Collaborative Working
12 1 (4.00%) Cybersecurity
12 1 (4.00%) Zerto

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Microsoft Exchange
1 1 (4.00%) SharePoint
Applications
1 1 (4.00%) Microsoft Office
Cloud Services
1 18 (72.00%) Azure
2 3 (12.00%) Microsoft 365
Communications & Networking
1 18 (72.00%) SAN
2 3 (12.00%) Firewall
3 1 (4.00%) DHCP
3 1 (4.00%) DNS
3 1 (4.00%) iSCSI
3 1 (4.00%) NetScaler
Database & Business Intelligence
1 18 (72.00%) SQL Server
2 10 (40.00%) Amazon RDS
General
1 23 (92.00%) Social Skills
2 17 (68.00%) Organisational Skills
Miscellaneous
1 18 (72.00%) Driving Licence
1 18 (72.00%) Enterprise Storage
Operating Systems
1 5 (20.00%) Windows
1 5 (20.00%) Windows Server
Processes & Methodologies
1 18 (72.00%) Incident Management
1 18 (72.00%) ITIL
2 17 (68.00%) Desktop Virtualisation
3 4 (16.00%) Customer Service
4 3 (12.00%) Problem-Solving
5 2 (8.00%) Customer-Centric Approach
5 2 (8.00%) Customer-Centricity
6 1 (4.00%) Collaborative Working
6 1 (4.00%) Cybersecurity
Programming Languages
1 1 (4.00%) SQL
Qualifications
1 19 (76.00%) Microsoft Certification
2 17 (68.00%) Azure Certification
3 1 (4.00%) Degree
3 1 (4.00%) MCSE
3 1 (4.00%) VMware Certified Professional (VCP)
System Software
1 24 (96.00%) Active Directory
2 12 (48.00%) Hyper-V
3 3 (12.00%) VMware Infrastructure
4 1 (4.00%) Virtual Desktop
4 1 (4.00%) Virtual Machines
4 1 (4.00%) VMware ESXi
4 1 (4.00%) XenApp
Systems Management
1 2 (8.00%) Microsoft Intune
Vendors
1 18 (72.00%) Microsoft
2 3 (12.00%) VMware
3 1 (4.00%) Citrix
3 1 (4.00%) Veeam
3 1 (4.00%) Zerto