The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 550 630 660
Rank change year-on-year
+80 +30
Permanent jobs requiring a 2nd Line Support Engineer 381 264 243
As % of all permanent IT jobs located in the UK 0.33% 0.24% 0.21%
As % of the Job Titles category 0.35% 0.26% 0.22%
Number of salaries quoted 296 234 147
Average salary £25,500 £26,000 £25,500
Average salary % change year-on-year
-1.92% +1.96%
90% offered a salary of more than £21,900 £21,500 £21,000
10% offered a salary of more than £32,500 £34,100 £32,500
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110403 102451 111873
As % of all permanent IT jobs located in the UK 94.40% 94.23% 95.11%
Number of salaries quoted 90093 84743 95852
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

2nd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 30 July 2014 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +63 358 £25,500 -1.92% 45
South East +6 148 £25,500 -7.27% 11
London -13 95 £27,500 -5.17% 10
South West +13 50 £24,000 -4.00% 4
Berkshire +7 48 £28,750 -4.16% 4
Surrey +13 27 £23,500 -12.96% 2
Hampshire -7 26 £24,500 -18.33% 2
East of England +7 24 £27,500 +12.24% 3
Reading +15 23 £29,000 +0.86% 2
City of London -4 21 £28,000 -6.66% 2
Bracknell +5 19 - - 2
Southampton +23 17 £22,500 +4.65% 1
Oxfordshire +6 16 £30,500 +22.00% 1
Docklands, London +11 14 £29,500 -
Wiltshire -5 14 £23,000 -8.00% 1
West Sussex - 14 £25,000 - 1
Abingdon -3 13 £30,500 +27.08%
Hertfordshire +3 12 £27,500 -9.09% 2
Bristol +3 10 £25,750 +5.10%
West Midlands +1 10 £24,000 +6.66% 5
Chippenham -11 10 £23,000 -8.00% 1
Yorkshire -24 10 £21,500 -6.52% 4
Somerset - 10 £27,000 - 1
Bath - 10 £27,000 - 1
North West +10 9 £25,000 -15.25% 2
East Midlands -12 9 £22,500 +2.27% 6
West Yorkshire -35 9 £21,500 +0.58% 4
Manchester +6 8 £26,500 -11.66% 1
Gloucestershire -2 8 £24,000 +1.05%
Northamptonshire -15 8 £22,500 -5.26% 5

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT jobs within the UK that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 624 (84.32%) Windows
2 396 (53.51%) Microsoft
3 395 (53.38%) Active Directory
4 288 (38.92%) MS Exchange
5 282 (38.11%) MS Excel
6 270 (36.49%) Windows Server 2008
7 207 (27.97%) Windows 7
8 204 (27.57%) MS Office
9 202 (27.30%) VMware
10 183 (24.73%) Windows XP
11 182 (24.59%) Windows Server 2003
12 180 (24.32%) Microsoft Certification
12 180 (24.32%) Firewall
13 146 (19.73%) VMware Infrastructure
14 143 (19.32%) TCP/IP
15 140 (18.92%) Citrix
16 137 (18.51%) DNS
17 127 (17.16%) Windows 8
18 126 (17.03%) ITIL
19 125 (16.89%) Exchange Server 2010
20 123 (16.62%) Cisco
21 113 (15.27%) MCP
21 113 (15.27%) Windows Server 2012
22 107 (14.46%) MCSE
23 106 (14.32%) SLA
24 99 (13.38%) SQL
25 92 (12.43%) LAN
26 91 (12.30%) Blackberry
27 90 (12.16%) Exchange Server 2007
28 89 (12.03%) DHCP

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT jobs within the UK that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 288 (38.92%) MS Exchange
2 125 (16.89%) Exchange Server 2010
3 90 (12.16%) Exchange Server 2007
4 71 (9.59%) Exchange Server 2003
5 69 (9.32%) SharePoint
6 46 (6.22%) Blackberry Enterprise Server
7 38 (5.14%) Exchange Server 2013
8 37 (5.00%) IIS
9 13 (1.76%) Apache
9 13 (1.76%) Exchange Server 2000
9 13 (1.76%) Live Communications Server
10 10 (1.35%) SharePoint 2013
11 8 (1.08%) Lync
11 8 (1.08%) IBM Notes
12 6 (0.81%) K2 blackpearl
12 6 (0.81%) WebSphere
13 2 (0.27%) SharePoint 2010
14 1 (0.14%) SAS
14 1 (0.14%) WebLogic
14 1 (0.14%) SharePoint Server
Applications
1 282 (38.11%) MS Excel
2 204 (27.57%) MS Office
3 30 (4.05%) MS PowerPoint
4 9 (1.22%) MS Visio
Business Applications
1 2 (0.27%) Dynamics CRM
2 1 (0.14%) SAP Oil and Gas
2 1 (0.14%) Line 500
2 1 (0.14%) Remedy ITSM
2 1 (0.14%) SAP BPC
Cloud Services
1 43 (5.81%) Office 365
2 19 (2.57%) Microsoft Azure
3 9 (1.22%) SaaS
4 6 (0.81%) Google Apps
5 5 (0.68%) Amazon AWS
6 4 (0.54%) Cloud Computing
7 1 (0.14%) PaaS
Communications & Networking
1 180 (24.32%) Firewall
2 143 (19.32%) TCP/IP
3 137 (18.51%) DNS
4 92 (12.43%) LAN
5 89 (12.03%) DHCP
6 75 (10.14%) WAN
7 60 (8.11%) VPN
8 57 (7.70%) Internet
9 52 (7.03%) SAN
10 40 (5.41%) Wireless
11 28 (3.78%) VoIP
12 25 (3.38%) ADSL
13 12 (1.62%) BGP
14 11 (1.49%) Network Security
15 10 (1.35%) Wi-Fi
16 9 (1.22%) MPLS
17 8 (1.08%) NAS
17 8 (1.08%) Cisco ASA
18 6 (0.81%) VLAN
18 6 (0.81%) IPsec
Database & Business Intelligence
1 82 (11.08%) SQL Server
2 14 (1.89%) MySQL
3 8 (1.08%) Crystal Reports
4 6 (0.81%) Oracle Database
5 3 (0.41%) SQL Server 2005
5 3 (0.41%) SQL Server 2008
6 2 (0.27%) SQL Server 2012
7 1 (0.14%) SAP BW
7 1 (0.14%) RDBMS
7 1 (0.14%) MS Access
7 1 (0.14%) Oracle Reports
7 1 (0.14%) Microsoft Analysis Services
7 1 (0.14%) SQL Server Analysis Services
7 1 (0.14%) Relational Database
Development Applications
1 1 (0.14%) Visual Studio
General
1 72 (9.73%) Finance
2 35 (4.73%) Telecoms
3 23 (3.11%) Retail
4 10 (1.35%) Legal
5 9 (1.22%) Banking
6 8 (1.08%) Greek Language
6 8 (1.08%) Polish Language
6 8 (1.08%) Back Office
7 6 (0.81%) Publishing
8 5 (0.68%) Manufacturing
9 3 (0.41%) Law
9 3 (0.41%) Games
9 3 (0.41%) Marketing
9 3 (0.41%) French Language
9 3 (0.41%) German Language
9 3 (0.41%) Italian Language
10 2 (0.27%) Spanish Language
11 1 (0.14%) Electronics
11 1 (0.14%) Military
Libraries, Frameworks & Software Standards
1 15 (2.03%) Web Services
1 15 (2.03%) .NET
2 10 (1.35%) XML
3 5 (0.68%) HTML
3 5 (0.68%) ASP.NET
4 4 (0.54%) CSS
4 4 (0.54%) ADSI
5 1 (0.14%) XML Schema
5 1 (0.14%) XHTML
5 1 (0.14%) Flash
5 1 (0.14%) DHTML
5 1 (0.14%) DOM
5 1 (0.14%) SOAP
5 1 (0.14%) JSON
5 1 (0.14%) Application Packaging
5 1 (0.14%) Ajax
Miscellaneous
1 91 (12.30%) Blackberry
2 29 (3.92%) iPhone
3 25 (3.38%) Clustering
4 14 (1.89%) Video Conferencing
4 14 (1.89%) PDA
4 14 (1.89%) iPad
5 13 (1.76%) Enterprise Software
6 11 (1.49%) Firmware
7 10 (1.35%) Fat Client
7 10 (1.35%) Thin Client
8 8 (1.08%) Hedge funds
9 7 (0.95%) Replication
9 7 (0.95%) Mathematics
9 7 (0.95%) EqualLogic
10 4 (0.54%) Computer Science
11 2 (0.27%) Smartphone
11 2 (0.27%) CCTV
11 2 (0.27%) Device Driver
11 2 (0.27%) Client/Server
11 2 (0.27%) EPoS
Operating Systems
1 624 (84.32%) Windows
2 270 (36.49%) Windows Server 2008
3 207 (27.97%) Windows 7
4 183 (24.73%) Windows XP
5 182 (24.59%) Windows Server 2003
6 127 (17.16%) Windows 8
7 113 (15.27%) Windows Server 2012
8 84 (11.35%) Linux
9 59 (7.97%) Windows Vista
10 37 (5.00%) Mac OS X
11 24 (3.24%) Android
12 23 (3.11%) Mac OS
13 19 (2.57%) UNIX
14 9 (1.22%) Windows 2000
15 8 (1.08%) Windows 2000 Server
16 7 (0.95%) Solaris
16 7 (0.95%) Red Hat Enterprise Linux
17 5 (0.68%) AIX
18 3 (0.41%) Debian
19 2 (0.27%) Mac OS X Server
Processes & Methodologies
1 126 (17.03%) ITIL
2 49 (6.62%) Service Management
3 33 (4.46%) Service Delivery
4 29 (3.92%) Incident Management
5 28 (3.78%) Change Control
6 17 (2.30%) Time Management
7 16 (2.16%) Software Testing
7 16 (2.16%) Risk Management
8 15 (2.03%) Problem Management
9 14 (1.89%) High Availability
10 13 (1.76%) Change Management
11 12 (1.62%) CRM
12 11 (1.49%) Migration
12 11 (1.49%) Asset Management
12 11 (1.49%) Software Deployment
13 10 (1.35%) ITIL V2
13 10 (1.35%) Release Management
14 8 (1.08%) Configuration Management
14 8 (1.08%) Disaster Recovery
15 7 (0.95%) ITSM
Programming Languages
1 99 (13.38%) SQL
2 36 (4.86%) C
3 18 (2.43%) PowerShell
4 15 (2.03%) T-SQL
5 14 (1.89%) VBScript
6 9 (1.22%) C#
7 8 (1.08%) VBA
8 7 (0.95%) VB.NET
9 5 (0.68%) Java
9 5 (0.68%) JavaScript
10 3 (0.41%) VB
10 3 (0.41%) PHP
10 3 (0.41%) Bash Shell
11 2 (0.27%) Python
12 1 (0.14%) Perl
12 1 (0.14%) PHP5
12 1 (0.14%) PHP4
12 1 (0.14%) Google Apps Script
Qualifications
1 180 (24.32%) Microsoft Certification
2 113 (15.27%) MCP
3 107 (14.46%) MCSE
4 73 (9.86%) MCITP
5 67 (9.05%) MCSA
6 62 (8.38%) Security Cleared
7 60 (8.11%) Cisco Certification
8 59 (7.97%) CCNA
9 58 (7.84%) MCTS
10 39 (5.27%) SC Cleared
11 29 (3.92%) DV Cleared
12 26 (3.51%) Degree
13 17 (2.30%) VMware Certified Professional (VCP)
14 16 (2.16%) ITIL Certification
14 16 (2.16%) A+ Certification
15 12 (1.62%) Citrix Certification
16 8 (1.08%) Network+ Certification
17 6 (0.81%) CCSA
18 4 (0.54%) JNCIA
18 4 (0.54%) CCA
Quality Assurance & Compliance
1 106 (14.32%) SLA
2 8 (1.08%) ISO/IEC 27001
3 2 (0.27%) QA
System Software
1 395 (53.38%) Active Directory
2 146 (19.73%) VMware Infrastructure
3 48 (6.49%) Hyper-V
4 43 (5.81%) Terminal Services
5 35 (4.73%) XenApp
6 19 (2.57%) XenDesktop
7 17 (2.30%) vSphere
8 11 (1.49%) VMware ESXi
9 10 (1.35%) NDS
10 9 (1.22%) XenServer
11 7 (0.95%) VMware ESX
12 6 (0.81%) Microsoft App-V
13 4 (0.54%) Citrix Presentation Server
13 4 (0.54%) Terminal Server
14 2 (0.27%) Veritas Volume Manager
15 1 (0.14%) Microsoft Virtual Server
15 1 (0.14%) VMware Server
15 1 (0.14%) Forefront TMG
Systems Management
1 59 (7.97%) SCCM
2 49 (6.62%) Backup Exec
3 26 (3.51%) Norton AntiVirus
4 22 (2.97%) WSUS
5 20 (2.70%) NetBackup
6 18 (2.43%) Systems Management Server (SMS)
7 14 (1.89%) SCOM
8 12 (1.62%) OpenView Configuration Management
9 8 (1.08%) OpenView
10 7 (0.95%) Tivoli Storage Manager
11 6 (0.81%) MOM
11 6 (0.81%) Tivoli
12 3 (0.41%) ARCserve
13 2 (0.27%) McAfee ePO
14 1 (0.14%) Nagios
14 1 (0.14%) MAILsweeper
14 1 (0.14%) EMC NetWorker
14 1 (0.14%) SCDPM
Vendors
1 396 (53.51%) Microsoft
2 202 (27.30%) VMware
3 140 (18.92%) Citrix
4 123 (16.62%) Cisco
5 80 (10.81%) Symantec
6 73 (9.86%) HP
6 73 (9.86%) Apple
7 48 (6.49%) Juniper
8 30 (4.05%) Veeam
9 23 (3.11%) Dell
9 23 (3.11%) Fujitsu
10 20 (2.70%) EMC
11 18 (2.43%) Veritas
12 17 (2.30%) McAfee
13 16 (2.16%) Meru Networks
14 14 (1.89%) IBM
15 13 (1.76%) CheckPoint
16 12 (1.62%) Avaya
17 11 (1.49%) Red Hat
17 11 (1.49%) Google
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 5 hours ago
East London
Connect Support Services Ltd
Salary: Negotiable
Posted: 5 hours ago
Manchester, Lancashire
Roc Search
Salary: £18000 - £20000 per annum
Posted: 5 hours ago
Farnborough, Hampshire
FT Select
Salary: From £30,000 to £40,000 per annum + 10% bonus + corporate benefits
Posted: 9 hours ago
Chippenham, Wiltshire
Connectus
Salary: £22000 - £26000 per annum
Posted: 9 hours ago
West Midlands
McGregor Boyall
Salary: £22000 - £25000 per annum
Posted: 9 hours ago
City, London
SEC Recruitment Limited
Salary: £28000 - £34000 per annum + Dependent upon experience
Posted: Yesterday
Reading, Berkshire
TELSTRA Associates
Salary: From £30,000 to £35,000 per annum £30-35k+
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: Yesterday
Telford, Shropshire
Experis Ltd
Salary: £21000.00 - £25000.00 per annum + Benefits
Posted: Yesterday
Dorchester, Dorset
The People Network
Salary: £20000 - £25000 per annum + Pension, Gym
Posted: Yesterday
Bracknell, Berkshire
Austin Fraser
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Search Consultancy
Posted: Yesterday
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Experis Ltd
Salary: £22000 - £28000 per annum + Bonus, Childcare, Pension
Posted: 2 days ago
Surrey
Lawrence Harvey IT & Change
Salary: £35000.00 - £45000.00 per annum
Posted: 5 days ago
Hatfield, Hertfordshire
Lawrence Harvey IT & Change
Salary: £35000 - £50000 per annum
Posted: 5 days ago