The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK
Rank 557 529 488
Rank change year-on-year
-28 -41
Permanent jobs requiring a 2nd Line Support Engineer 313 471 549
As % of all permanent IT jobs located in the UK 0.37% 0.46% 0.52%
As % of the Job Titles category 0.39% 0.48% 0.54%
Number of salaries quoted 291 442 464
Median salary £26,800 £26,500 £27,250
Median salary % change year-on-year
+1.13% -2.75%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £35,000 £33,550 £34,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 22 February 2017 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 299 £26,800 +1.13% 52
London +32 100 £31,000 +10.71% 15
South East +46 93 £26,000 -3.70% 15
North West -20 25 £23,500 -6.93% 3
Surrey +49 24 £26,000 -10.34% 6
Yorkshire +46 23 £26,000 +8.33% 1
South West -8 23 £27,500 +10.00% 4
Manchester -8 20 £25,500 +3.03% 2
West Yorkshire +40 19 £25,750 - 1
Hampshire -11 19 £25,000 -5.66% 2
Berkshire +37 17 £28,250 -10.31% 2
City of London +23 17 £26,000 -16.80% 5
West Midlands +8 17 £26,800 +7.20% 4
Leeds +45 15 £26,000 -11.86%
East of England -9 13 £26,500 +3.92% 5
Swindon +28 10 £25,000 -
Birmingham +17 10 £26,800 +10.51% 1
Wiltshire +3 10 £25,000 -3.84%
Buckinghamshire +25 9 £26,000 -10.34% 2
Leatherhead +7 9 £33,500 +36.73%
Gloucestershire -6 9 £37,000 +57.44%
West Sussex +7 8 £22,500 -4.25% 1
Gloucester - 8 £37,000 -
Basingstoke - 8 £24,500 - 1
Slough +27 7 £32,500 -35.00%
Oxfordshire +23 7 £21,500 -25.21% 2
Scotland +23 7 £27,250 +21.11%
Farnborough -13 7 £27,500 +6.79%
Reading +40 6 £27,500 -7.56% 2
Reigate +28 6 £22,500 -22.41%

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Engineer in the job title.

1 613 (88.71%) Windows
2 450 (65.12%) Active Directory
3 427 (61.79%) Microsoft
4 292 (42.26%) Windows Server
5 266 (38.49%) MS Exchange
6 231 (33.43%) VMware
7 225 (32.56%) Windows Server 2008
8 214 (30.97%) Windows 7
9 202 (29.23%) MS Excel
10 199 (28.80%) MS Office
11 198 (28.65%) Windows Server 2012
12 168 (24.31%) Office 365
13 156 (22.58%) Citrix
14 138 (19.97%) VMware Infrastructure
15 137 (19.83%) Firewall
16 134 (19.39%) ITIL
17 130 (18.81%) Microsoft Certification
18 129 (18.67%) TCP/IP
19 116 (16.79%) Hyper-V
20 115 (16.64%) Cisco
21 111 (16.06%) Windows 8
22 109 (15.77%) LAN
23 104 (15.05%) WAN
24 98 (14.18%) DNS
24 98 (14.18%) Exchange Server 2010
25 87 (12.59%) DHCP
26 84 (12.16%) SLA
27 82 (11.87%) Windows 10
28 81 (11.72%) MCSE
29 80 (11.58%) Windows Server 2003

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 266 (38.49%) MS Exchange
2 98 (14.18%) Exchange Server 2010
3 66 (9.55%) Exchange Server 2013
4 53 (7.67%) Skype for Business
5 52 (7.53%) SharePoint
6 47 (6.80%) Exchange Server 2007
7 23 (3.33%) Exchange Server 2003
8 22 (3.18%) IIS
9 9 (1.30%) Blackberry Enterprise Server
10 6 (0.87%) SharePoint 2010
10 6 (0.87%) SharePoint 2013
10 6 (0.87%) Site Server
11 4 (0.58%) SharePoint Server
11 4 (0.58%) WebSphere
12 3 (0.43%) Apache
13 2 (0.29%) JBoss
13 2 (0.29%) Tomcat
14 1 (0.14%) CMS
14 1 (0.14%) Umbraco
14 1 (0.14%) WebLogic
Applications
1 202 (29.23%) MS Excel
2 199 (28.80%) MS Office
3 11 (1.59%) MS PowerPoint
4 10 (1.45%) Adobe Creative Suite
5 8 (1.16%) Final Cut Pro
6 6 (0.87%) MS Visio
7 2 (0.29%) InfoPath
8 1 (0.14%) AutoCAD
Business Applications
1 3 (0.43%) Dynamics CRM
1 3 (0.43%) Dynamics NAV
2 2 (0.29%) Dynamics AX
2 2 (0.29%) Eikon
Cloud Services
1 168 (24.31%) Office 365
2 21 (3.04%) Microsoft Azure
3 7 (1.01%) Amazon AWS
4 6 (0.87%) SaaS
5 4 (0.58%) Cloud Computing
6 3 (0.43%) IaaS
6 3 (0.43%) PaaS
7 2 (0.29%) Adobe Creative Cloud
7 2 (0.29%) Mimecast
8 1 (0.14%) Azure Active Directory
8 1 (0.14%) G Suite
Communications & Networking
1 137 (19.83%) Firewall
2 129 (18.67%) TCP/IP
3 109 (15.77%) LAN
4 104 (15.05%) WAN
5 98 (14.18%) DNS
6 87 (12.59%) DHCP
7 59 (8.54%) VoIP
8 45 (6.51%) VPN
9 40 (5.79%) Internet
10 32 (4.63%) Skype
11 29 (4.20%) SAN
12 27 (3.91%) Wireless
13 21 (3.04%) Wi-Fi
14 16 (2.32%) WLAN
15 11 (1.59%) Cisco ASA
15 11 (1.59%) VLAN
16 10 (1.45%) ADSL
16 10 (1.45%) MPLS
16 10 (1.45%) SNMP
17 9 (1.30%) SMTP
Database & Business Intelligence
1 70 (10.13%) SQL Server
2 26 (3.76%) SQL Server 2008
3 19 (2.75%) SQL Server 2012
4 8 (1.16%) SQL Server 2005
5 3 (0.43%) MySQL
5 3 (0.43%) SQL Server 2000
6 2 (0.29%) RDBMS
6 2 (0.29%) Relational Database
7 1 (0.14%) Crystal Reports
7 1 (0.14%) MarkLogic
7 1 (0.14%) Oracle Database
7 1 (0.14%) Oracle Reports
7 1 (0.14%) PostgreSQL
Development Applications
1 4 (0.58%) MSI
2 1 (0.14%) Git (software)
2 1 (0.14%) Subversion
General
1 69 (9.99%) Finance
2 38 (5.50%) Telecoms
3 11 (1.59%) Advertising
4 10 (1.45%) Banking
5 9 (1.30%) Retail
6 8 (1.16%) Manufacturing
7 7 (1.01%) Law
8 6 (0.87%) Legal
9 4 (0.58%) French Language
9 4 (0.58%) German Language
9 4 (0.58%) Marketing
9 4 (0.58%) Spanish Language
10 3 (0.43%) Dutch Language
10 3 (0.43%) Polish Language
11 1 (0.14%) Automotive
11 1 (0.14%) Back Office
11 1 (0.14%) Billing
11 1 (0.14%) Front Office
11 1 (0.14%) Italian Language
11 1 (0.14%) Publishing
Libraries, Frameworks & Software Standards
1 24 (3.47%) Software Packaging
2 20 (2.89%) HTML
3 6 (0.87%) CSS
3 6 (0.87%) Web Services
4 5 (0.72%) HTML5
4 5 (0.72%) jQuery
5 3 (0.43%) .NET
6 2 (0.29%) ASP.NET
7 1 (0.14%) Apache Flex
7 1 (0.14%) ASP.NET Web Forms
7 1 (0.14%) J2EE
7 1 (0.14%) LAMP
7 1 (0.14%) XHTML
7 1 (0.14%) XML
7 1 (0.14%) XSLT
Miscellaneous
1 54 (7.81%) Driving Licence
2 27 (3.91%) Blackberry
3 22 (3.18%) Management Information System
4 21 (3.04%) Data Centre
5 20 (2.89%) Analytical Skills
6 19 (2.75%) Enterprise Storage
7 13 (1.88%) iPhone
8 11 (1.59%) Replication
9 10 (1.45%) iPad
10 9 (1.30%) Client/Server
10 9 (1.30%) Smartphone
11 8 (1.16%) User Experience
12 6 (0.87%) Public Cloud
12 6 (0.87%) Video Conferencing
13 5 (0.72%) Computer Science
13 5 (0.72%) NHS
14 4 (0.58%) Wiki
15 3 (0.43%) Fat Client
15 3 (0.43%) Tandem
15 3 (0.43%) Thin Client
Operating Systems
1 613 (88.71%) Windows
2 292 (42.26%) Windows Server
3 225 (32.56%) Windows Server 2008
4 214 (30.97%) Windows 7
5 198 (28.65%) Windows Server 2012
6 111 (16.06%) Windows 8
7 82 (11.87%) Windows 10
8 80 (11.58%) Windows Server 2003
9 68 (9.84%) Windows XP
10 58 (8.39%) Linux
11 41 (5.93%) Mac OS X
12 33 (4.78%) Android
13 25 (3.62%) Apple iOS
14 21 (3.04%) Unix
15 20 (2.89%) Windows Vista
16 17 (2.46%) Mac OS
17 13 (1.88%) Windows 2000 Server
18 8 (1.16%) Windows 2000
19 6 (0.87%) Windows Mobile
20 5 (0.72%) AIX
Processes & Methodologies
1 134 (19.39%) ITIL
2 67 (9.70%) Service Management
3 49 (7.09%) Problem Management
4 26 (3.76%) Service Delivery
5 21 (3.04%) ITIL V3
6 20 (2.89%) Mentoring
7 19 (2.75%) Change Control
7 19 (2.75%) Workflow
8 18 (2.60%) Change Management
9 16 (2.32%) Continuous Improvement
9 16 (2.32%) ITSM
9 16 (2.32%) Line Management
9 16 (2.32%) Process Improvement
10 15 (2.17%) CRM
11 13 (1.88%) PRINCE2
11 13 (1.88%) Project Management
11 13 (1.88%) Time Management
12 11 (1.59%) Asset Management
13 10 (1.45%) Migration
14 9 (1.30%) Systems Analysis
Programming Languages
1 60 (8.68%) SQL
2 18 (2.60%) PowerShell
3 6 (0.87%) JavaScript
4 5 (0.72%) VBScript
5 3 (0.43%) C
6 2 (0.29%) Java
6 2 (0.29%) X++
7 1 (0.14%) C#
7 1 (0.14%) Shell Script
7 1 (0.14%) T-SQL
Qualifications
1 130 (18.81%) Microsoft Certification
2 81 (11.72%) MCSE
3 71 (10.27%) MCP
4 59 (8.54%) Cisco Certification
5 53 (7.67%) CCNA
6 46 (6.66%) MCSA
7 37 (5.35%) Security Cleared
8 33 (4.78%) MCITP
9 29 (4.20%) Degree
10 23 (3.33%) SC Cleared
11 19 (2.75%) A+ Certification
12 15 (2.17%) CCNP
13 12 (1.74%) VMware Certified Professional (VCP)
14 11 (1.59%) MCTS
15 9 (1.30%) DV Cleared
15 9 (1.30%) Network+ Certification
16 7 (1.01%) ITIL Certification
17 6 (0.87%) CCSA
17 6 (0.87%) JNCIA
18 5 (0.72%) CCSE
Quality Assurance & Compliance
1 84 (12.16%) SLA
2 4 (0.58%) ISO 9001
2 4 (0.58%) QA
3 2 (0.29%) COBIT
4 1 (0.14%) Data Quality
4 1 (0.14%) Sarbanes-Oxley
System Software
1 450 (65.12%) Active Directory
2 138 (19.97%) VMware Infrastructure
3 116 (16.79%) Hyper-V
4 43 (6.22%) XenApp
5 27 (3.91%) vSphere
6 21 (3.04%) XenDesktop
7 12 (1.74%) VMware ESXi
8 10 (1.45%) Virtual Desktop
9 6 (0.87%) Terminal Server
10 4 (0.58%) Firmware
11 3 (0.43%) Terminal Services
11 3 (0.43%) XenServer
12 2 (0.29%) Virtual Servers
12 2 (0.29%) VMware ESX
12 2 (0.29%) VMware Workstation
13 1 (0.14%) Microsoft Virtual Server
Systems Management
1 72 (10.42%) SCCM
2 19 (2.75%) WSUS
3 14 (2.03%) Backup Exec
4 8 (1.16%) DameWare
4 8 (1.16%) SCOM
5 7 (1.01%) NetBackup
6 6 (0.87%) Perfmon
7 5 (0.72%) AirWatch
8 4 (0.58%) Norton AntiVirus
8 4 (0.58%) Sysprep
8 4 (0.58%) Systems Management Server (SMS)
9 2 (0.29%) McAfee ePO
9 2 (0.29%) SCVMM
9 2 (0.29%) Symantec Endpoint Protection
10 1 (0.14%) Cisco UCCE
10 1 (0.14%) FortiGate
10 1 (0.14%) HP SIM
10 1 (0.14%) Iperf
10 1 (0.14%) WhatsUp Gold
10 1 (0.14%) XenMobile
Vendors
1 427 (61.79%) Microsoft
2 231 (33.43%) VMware
3 156 (22.58%) Citrix
4 115 (16.64%) Cisco
5 62 (8.97%) Apple
6 33 (4.78%) HP
7 25 (3.62%) Dell
8 20 (2.89%) Avaya
9 19 (2.75%) Juniper
10 18 (2.60%) Sage
11 17 (2.46%) Twitter
12 16 (2.32%) CheckPoint
13 15 (2.17%) Veeam
14 14 (2.03%) Adobe
14 14 (2.03%) Symantec
15 12 (1.74%) NetApp
15 12 (1.74%) SonicWALL
16 10 (1.45%) Bomgar
17 9 (1.30%) Mitel
18 7 (1.01%) EMC
Cambridge, Cambridgeshire
Senitor Associates
Posted: 23 hours ago
Derby, Derbyshire
Senitor Associates
Salary: £25000 per annum
Posted: Yesterday
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: Yesterday
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: Yesterday
Poole, Dorset
Randstad Technologies
Salary: £23000.00 - £27000.00 per annum
Posted: 22 hours ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 22 hours ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 22 hours ago
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: 22 hours ago
City, London
Itecco
Salary: £45000 per annum + Overtime + On-call paid
Posted: Yesterday
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 23 hours ago
City, London
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: Yesterday
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: Yesterday
Chertsey, Surrey
RecruitmentRevolution.com Limited
Salary: From £23,000 to £27,000 per annum
Posted: Yesterday
South East London
Involved Solutions Ltd
Salary: £29000 - £34000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: Yesterday
Woking, Surrey
IT Lab
Salary: From £27,000 to £32,000 per annum dependent on experience
Posted: Yesterday
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Reading, Berkshire
Stott & May
Salary: £30000 - £35000 per annum + bonus
Posted: 5 days ago
Herefordshire
Cititec
Posted: 6 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £28000 - £30000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £20000.00 - £26000.00 per annum
Posted: 4 days ago
Daventry, Northamptonshire
Coburg Banks IT
Salary: £24000 - £25000 per annum + Pension, 25 days holiday
Posted: 5 days ago
West Midlands
Uniting Ambition
Salary: £20k - 26k per year
Posted: 5 days ago
Derby, Derbyshire
Reed Technology
Salary: £23000 - £27000 per annum
Posted: 6 days ago
St. Neots, Cambridgeshire
Aria Select Ltd
Salary: From £23,000 to £30,000 per annum
Posted: 4 days ago
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
London
Information Technology Services
Salary: £35k - 40k per year + Benefits
Posted: 6 days ago
Prescot, Merseyside
Ascent People Ltd
Salary: £22000 - £25000 per annum + Benefits + Bonus
Posted: 5 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 6 days ago