The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 554 506 554
Rank change year-on-year
-48 +48
Permanent jobs requiring a 2nd Line Support Engineer 400 543 495
As % of all permanent IT jobs located in the UK 0.41% 0.49% 0.41%
As % of the Job Titles category 0.43% 0.51% 0.43%
Number of salaries quoted 369 493 417
Median salary £26,500 £26,000 £26,000
Median salary % change year-on-year
+1.92% -
90% offered a salary of more than £22,300 £22,000 £21,500
10% offered a salary of more than £35,000 £33,500 £32,500
UK excluding London median salary £25,750 £25,000 £25,000
% change year-on-year
+3.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
93561 106940 116399
As % of all permanent IT jobs located in the UK 96.39% 96.49% 96.49%
Number of salaries quoted 78889 88177 95218
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 26 June 2016 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -48 377 £26,500 +1.92% 45
South East -6 132 £26,500 +1.92% 12
London -36 113 £30,000 +7.14% 11
Hampshire +25 46 £25,500 -3.77% 2
South West +9 41 £25,000 +11.11% 8
Berkshire +18 29 £28,000 +18.74% 5
East of England +43 28 £26,000 - 4
North West +19 24 £22,500 -10.00% 5
Hertfordshire +41 22 £26,000 +1.96% 2
Surrey +10 20 £29,000 +11.53% 2
City of London +39 18 £29,000 +1.75% 4
Oxfordshire -10 18 £28,000 +27.27% 1
Fareham - 18 £25,500 -
Wiltshire +25 17 £26,250 -0.94% 1
Yorkshire +20 16 £22,000 -2.22% 2
Manchester +3 16 £21,500 -8.51% 2
Andover +8 14 £26,500 - 1
West Yorkshire +14 13 £22,000 -2.22%
Chippenham +8 13 £26,000 -1.88%
West Midlands -34 13 £23,000 -9.80% 2
Abingdon -18 12 £28,500 -3.38% 1
Watford +26 11 £26,000 -5.45% 1
Guildford +20 10 £29,000 +7.40% 1
East Midlands +8 9 £25,500 +8.51% 1
Bournemouth +22 8 £24,000 - 2
Leeds +19 8 £22,000 -11.45%
Dorset +17 8 £24,000 - 3
Docklands, London +16 8 - -
Wales +7 8 £25,000 +4.16%
Cheshire +36 6 £24,000 -4.00% 2

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 26 June 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Engineer in the job title.

1 711 (82.20%) Windows
2 505 (58.38%) Active Directory
3 500 (57.80%) Microsoft
4 344 (39.77%) Windows Server
5 339 (39.19%) MS Exchange
6 316 (36.53%) VMware
7 273 (31.56%) Windows Server 2012
8 265 (30.64%) Windows 7
8 265 (30.64%) MS Excel
9 245 (28.32%) Windows Server 2008
10 199 (23.01%) Firewall
11 197 (22.77%) MS Office
11 197 (22.77%) VMware Infrastructure
12 188 (21.73%) SLA
13 183 (21.16%) Cisco
14 179 (20.69%) Exchange Server 2010
15 178 (20.58%) Windows Server 2003
16 177 (20.46%) ITIL
17 173 (20.00%) Citrix
17 173 (20.00%) Windows 8
18 170 (19.65%) Office 365
19 157 (18.15%) TCP/IP
20 154 (17.80%) Microsoft Certification
21 140 (16.18%) DNS
22 133 (15.38%) WAN
23 131 (15.14%) LAN
24 130 (15.03%) Exchange Server 2007
25 115 (13.29%) Hyper-V
26 113 (13.06%) Exchange Server 2013
27 103 (11.91%) Driving Licence

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 339 (39.19%) MS Exchange
2 179 (20.69%) Exchange Server 2010
3 130 (15.03%) Exchange Server 2007
4 113 (13.06%) Exchange Server 2013
5 50 (5.78%) SharePoint
6 41 (4.74%) IIS
7 39 (4.51%) Skype for Business
8 22 (2.54%) Blackberry Enterprise Server
9 11 (1.27%) Exchange Server 2003
9 11 (1.27%) SharePoint Server
9 11 (1.27%) Site Server
10 8 (0.92%) Apache
11 6 (0.69%) SharePoint 2013
12 5 (0.58%) IBM Notes
13 3 (0.35%) CMS
14 2 (0.23%) JBoss
14 2 (0.23%) Office Communications Server
14 2 (0.23%) WordPress
15 1 (0.12%) Drupal
15 1 (0.12%) Exchange Server 2000
Applications
1 265 (30.64%) MS Excel
2 197 (22.77%) MS Office
3 15 (1.73%) MS Visio
4 10 (1.16%) MS PowerPoint
5 6 (0.69%) Adobe Creative Suite
6 1 (0.12%) Acrobat
6 1 (0.12%) Photoshop
6 1 (0.12%) S-PLUS
Business Applications
1 4 (0.46%) Oracle Applications
2 3 (0.35%) Dynamics CRM
3 2 (0.23%) SAP Oil and Gas
4 1 (0.12%) Dynamics NAV
4 1 (0.12%) Remedy ITSM
Cloud Services
1 170 (19.65%) Office 365
2 8 (0.92%) Amazon AWS
3 6 (0.69%) Microsoft Azure
4 3 (0.35%) Cloud Computing
5 2 (0.23%) IaaS
5 2 (0.23%) SaaS
Communications & Networking
1 199 (23.01%) Firewall
2 157 (18.15%) TCP/IP
3 140 (16.18%) DNS
4 133 (15.38%) WAN
5 131 (15.14%) LAN
6 97 (11.21%) DHCP
7 96 (11.10%) VoIP
8 76 (8.79%) VPN
9 53 (6.13%) SAN
10 33 (3.82%) ADSL
11 32 (3.70%) Wi-Fi
12 29 (3.35%) Wireless
13 28 (3.24%) Internet
14 25 (2.89%) NAS
14 25 (2.89%) Remote Desktop
15 21 (2.43%) VLAN
16 16 (1.85%) Skype
17 11 (1.27%) Cisco IOS
17 11 (1.27%) SMTP
18 9 (1.04%) 3G
Database & Business Intelligence
1 91 (10.52%) SQL Server
2 15 (1.73%) MySQL
3 11 (1.27%) SQL Server 2008
4 8 (0.92%) SQL Server 2012
5 7 (0.81%) SQL Server 2005
6 4 (0.46%) Crystal Reports
7 3 (0.35%) Informix
7 3 (0.35%) PostgreSQL
7 3 (0.35%) Relational Database
8 2 (0.23%) Ingres
8 2 (0.23%) MarkLogic
8 2 (0.23%) RDBMS
9 1 (0.12%) SQL Server 2000
9 1 (0.12%) SQL Server 2014
9 1 (0.12%) SQL Server Reporting Services
Development Applications
1 4 (0.46%) JIRA
2 1 (0.12%) Hudson
2 1 (0.12%) MSI
General
1 49 (5.66%) Telecoms
2 39 (4.51%) Finance
3 20 (2.31%) Manufacturing
4 10 (1.16%) Retail
5 9 (1.04%) Marketing
6 8 (0.92%) Advertising
7 7 (0.81%) Automotive
7 7 (0.81%) Law
8 6 (0.69%) German Language
8 6 (0.69%) Legal
9 4 (0.46%) Pharmaceutical
9 4 (0.46%) Publishing
10 3 (0.35%) French Language
11 2 (0.23%) Back Office
11 2 (0.23%) Banking
11 2 (0.23%) Electronics
11 2 (0.23%) Local Government
12 1 (0.12%) Financial Institution
12 1 (0.12%) Games
12 1 (0.12%) Italian Language
Libraries, Frameworks & Software Standards
1 13 (1.50%) Web Services
2 9 (1.04%) HTML
3 6 (0.69%) .NET
3 6 (0.69%) ASP.NET
4 3 (0.35%) CSS
4 3 (0.35%) X-Windows
5 2 (0.23%) ASP.NET Web Forms
5 2 (0.23%) Silverlight
5 2 (0.23%) XML
6 1 (0.12%) COM
6 1 (0.12%) EDI
6 1 (0.12%) XMPP
Miscellaneous
1 103 (11.91%) Driving Licence
2 52 (6.01%) Blackberry
3 33 (3.82%) Analytical Skills
3 33 (3.82%) iPhone
4 22 (2.54%) Data Centre
5 17 (1.97%) Smartphone
6 13 (1.50%) Computer Science
7 12 (1.39%) Replication
8 8 (0.92%) iPad
9 7 (0.81%) Video Conferencing
10 5 (0.58%) Clustering
10 5 (0.58%) Private Cloud
10 5 (0.58%) User Experience
11 4 (0.46%) e-Learning
11 4 (0.46%) EPoS
12 3 (0.35%) CMDB
12 3 (0.35%) Management Information System
12 3 (0.35%) Mathematics
12 3 (0.35%) Mobile Computing
12 3 (0.35%) VCE vBlock
Operating Systems
1 711 (82.20%) Windows
2 344 (39.77%) Windows Server
3 273 (31.56%) Windows Server 2012
4 265 (30.64%) Windows 7
5 245 (28.32%) Windows Server 2008
6 178 (20.58%) Windows Server 2003
7 173 (20.00%) Windows 8
8 95 (10.98%) Linux
9 84 (9.71%) Mac OS X
9 84 (9.71%) Windows 10
10 83 (9.60%) Windows XP
11 56 (6.47%) Windows Vista
12 50 (5.78%) Android
13 37 (4.28%) Unix
14 22 (2.54%) Apple iOS
15 8 (0.92%) Mac OS
16 7 (0.81%) Windows 2000 Server
16 7 (0.81%) Windows Phone
17 5 (0.58%) Solaris
18 3 (0.35%) AIX
Processes & Methodologies
1 177 (20.46%) ITIL
2 55 (6.36%) Mentoring
3 32 (3.70%) Kalman Filter
4 27 (3.12%) Service Management
5 25 (2.89%) Email Filtering
5 25 (2.89%) Project Management
6 24 (2.77%) Service Delivery
7 23 (2.66%) Change Management
7 23 (2.66%) Incident Management
8 21 (2.43%) Ticket Management
9 20 (2.31%) ITSM
10 18 (2.08%) Change Control
10 18 (2.08%) Time Management
11 13 (1.50%) Patch Management
12 12 (1.39%) Mobile Device Management
12 12 (1.39%) Network Management
12 12 (1.39%) PRINCE2
12 12 (1.39%) Web Filtering
13 11 (1.27%) Migration
14 10 (1.16%) Disaster Recovery
Programming Languages
1 78 (9.02%) SQL
2 22 (2.54%) PowerShell
3 21 (2.43%) C
4 10 (1.16%) VB
5 9 (1.04%) Java
6 7 (0.81%) C#
7 4 (0.46%) C++
7 4 (0.46%) PHP
8 3 (0.35%) VBA
9 2 (0.23%) JavaScript
10 1 (0.12%) SPARQL
Qualifications
1 154 (17.80%) Microsoft Certification
2 88 (10.17%) Cisco Certification
3 86 (9.94%) CCNA
3 86 (9.94%) MCSA
4 81 (9.36%) Security Cleared
5 62 (7.17%) SC Cleared
6 55 (6.36%) MCSE
7 42 (4.86%) MCP
8 38 (4.39%) Degree
9 32 (3.70%) MCTS
10 31 (3.58%) ITIL Certification
11 22 (2.54%) MCITP
12 21 (2.43%) ITIL Foundation Certificate
12 21 (2.43%) Network+ Certification
13 20 (2.31%) A+ Certification
13 20 (2.31%) CCA
13 20 (2.31%) Citrix Certification
13 20 (2.31%) VMware Certified Professional (VCP)
14 10 (1.16%) MCDST
15 7 (0.81%) DBS Check
Quality Assurance & Compliance
1 188 (21.73%) SLA
2 4 (0.46%) QA
3 1 (0.12%) COBIT
3 1 (0.12%) ISO/IEC 27001
3 1 (0.12%) Sarbanes-Oxley
System Software
1 505 (58.38%) Active Directory
2 197 (22.77%) VMware Infrastructure
3 115 (13.29%) Hyper-V
4 41 (4.74%) Terminal Services
5 24 (2.77%) VMware ESXi
5 24 (2.77%) XenApp
6 15 (1.73%) vSphere
6 15 (1.73%) XenDesktop
7 8 (0.92%) Virtual Servers
7 8 (0.92%) VMware ESX
8 7 (0.81%) Virtual Machines
9 6 (0.69%) BitLocker
9 6 (0.69%) Microsoft App-V
10 4 (0.46%) Virtual Desktop
10 4 (0.46%) XenServer
11 3 (0.35%) Microsoft Virtual Server
12 2 (0.23%) Squid
12 2 (0.23%) Terminal Server
12 2 (0.23%) Xen
13 1 (0.12%) Firmware
Systems Management
1 43 (4.97%) SCCM
2 22 (2.54%) Backup Exec
3 15 (1.73%) WSUS
4 13 (1.50%) FortiGate
5 8 (0.92%) McAfee ePO
5 8 (0.92%) Norton AntiVirus
6 7 (0.81%) SCSM
7 5 (0.58%) Icinga
8 4 (0.46%) Microsoft Intune
8 4 (0.46%) Nagios
9 3 (0.35%) Casper Suite
9 3 (0.35%) Cisco UCCX
9 3 (0.35%) Opsview
9 3 (0.35%) Symantec Endpoint Protection
9 3 (0.35%) ZABBIX
10 2 (0.23%) AirWatch
10 2 (0.23%) Cisco CUCM
10 2 (0.23%) Cisco UCCE
11 1 (0.12%) Failover Clustering
11 1 (0.12%) Simpana
Vendors
1 500 (57.80%) Microsoft
2 316 (36.53%) VMware
3 183 (21.16%) Cisco
4 173 (20.00%) Citrix
5 73 (8.44%) HP
6 48 (5.55%) Apple
6 48 (5.55%) Dell
7 44 (5.09%) Juniper
8 25 (2.89%) EMC
9 24 (2.77%) NetApp
10 23 (2.66%) Avaya
11 21 (2.43%) Veeam
12 18 (2.08%) SonicWALL
13 14 (1.62%) SolarWinds
14 13 (1.50%) Symantec
14 13 (1.50%) WatchGuard
15 11 (1.27%) BT
15 11 (1.27%) IBM
16 10 (1.16%) Adobe
16 10 (1.16%) Intel Security
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 7 hours ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: Yesterday
City, London
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 22 hours ago
City, London
Global Technology Solutions Ltd
Salary: £27000 - £30000 per annum
Posted: 4 days ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 3 days ago
Central London / West End
Meadows Consulting Limited
Salary: £30,000 per annum
Posted: 3 days ago
Wolverhampton, West Midlands (County)
Evolution Recruitment Solutions
Salary: 20,000 + Benefits
Posted: 4 days ago
Berkshire
Networking People
Posted: 2 days ago
Manchester, Lancashire
Websense Recruit Ltd
Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 3 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: Yesterday
Christchurch, Dorset
Team Jobs
Salary: From £22,000 to £28,000 per annum 28days hols,overtime,bonus,MS traini
Posted: 4 days ago
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 3 days ago
Sheffield, South Yorkshire
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 5 days ago
Croydon, Surrey
Complete Tech Limited
Salary: Up to £23,000 per annum
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Central London / West End
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 8 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Watford, Hertfordshire
Greythorn
Salary: £26000.00 per annum
Posted: 6 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Maidenhead, Berkshire
Latcom Ltd
Salary: From £26,000 to £29,000 per annum + Good Benefits
Posted: 4 days ago
South East
Marcus Donald People
Salary: £24000 - £25000 per annum
Posted: 4 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £25000.00 per annum
Posted: 6 days ago
Macclesfield, Cheshire
Applause IT Innovation
Salary: £18000 - £22000 per annum + +Bens
Posted: 6 days ago
Northampton, Northamptonshire
Harvey Nash plc
Salary: comp salary + oncall allowance + benefits
Posted: 5 days ago
Heywood, Lancashire
Oscar
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
London
set2recruit
Salary: From £28,000 to £32,000 per annum
Posted: 5 days ago
Colchester, Essex
Square One Resources
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
London
Harvey Nash plc
Salary: £35000 - £45000 per annum + bonus and benefits
Posted: 6 days ago
Weybridge, Surrey
Sanderson
Salary: £25000.00 - £33000 per annum + Benefits
Posted: 16 days ago