The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 516 496 558
Rank change year-on-year
-20 +62
Permanent jobs requiring a 2nd Line Support Engineer 441 572 480
As % of all permanent IT jobs located in the UK 0.45% 0.52% 0.40%
As % of the Job Titles category 0.47% 0.54% 0.42%
Number of salaries quoted 402 504 420
Median salary £26,500 £26,000 £25,500
Median salary % change year-on-year
+1.92% +1.96%
90% offered a salary of more than £22,000 £22,000 £21,488
10% offered a salary of more than £32,500 £34,250 £32,250
UK excluding London median salary £25,875 £25,000 £25,000
% change year-on-year
+3.50% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94567 105846 115549
As % of all permanent IT jobs located in the UK 96.29% 96.48% 96.49%
Number of salaries quoted 79566 86840 94644
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 29 May 2016 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 415 £26,500 +1.92% 51
South East -10 138 £26,500 +6.00% 12
London -26 122 £30,000 +7.14% 17
South West +13 54 £25,000 +11.11% 6
Hampshire +27 49 £25,500 +2.00% 1
East of England +40 34 £26,000 +1.96% 5
Berkshire +26 34 £28,000 +18.74% 4
Surrey -9 30 £29,000 +11.53% 2
Hertfordshire +41 28 £26,000 +4.00% 1
North West +11 28 £21,750 -6.45% 4
City of London +56 23 £28,000 -2.60% 3
Wiltshire +21 20 £30,000 +13.20%
Fareham +3 17 £25,500 +4.08%
Manchester -8 17 £20,500 -8.88%
Yorkshire +9 15 £22,750 +1.11% 4
Chippenham - 14 £30,000 -
Watford +20 13 £26,000 -5.45% 1
West Yorkshire +4 12 £23,500 +4.44% 3
West Midlands -26 12 £23,500 -10.04% 1
Bournemouth +29 11 £24,000 -1.03% 1
Dorset +22 11 £24,000 -1.03% 1
Andover +13 11 £26,500 - 1
Guildford +8 11 £29,000 +7.40%
Redruth -8 11 £23,000 +9.52%
Cornwall -12 11 £23,000 +9.52% 1
Docklands, London +19 10 - -
East Midlands +15 10 £24,750 +5.31% 2
Cheshire +34 9 £22,500 -10.00% 4
Farnborough +1 9 £23,500 -3.09%
Oxfordshire -34 9 £28,500 +29.54% 3

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Engineer in the job title.

1 754 (83.31%) Windows
2 532 (58.78%) Active Directory
3 520 (57.46%) Microsoft
4 369 (40.77%) Windows Server
5 355 (39.23%) MS Exchange
6 347 (38.34%) VMware
7 293 (32.38%) Windows Server 2012
8 282 (31.16%) Windows 7
9 268 (29.61%) Windows Server 2008
10 261 (28.84%) MS Excel
11 209 (23.09%) VMware Infrastructure
12 206 (22.76%) MS Office
13 198 (21.88%) Firewall
14 190 (20.99%) Cisco
14 190 (20.99%) Office 365
15 189 (20.88%) Citrix
16 188 (20.77%) Exchange Server 2010
16 188 (20.77%) Windows 8
17 184 (20.33%) SLA
18 182 (20.11%) ITIL
19 181 (20.00%) Windows Server 2003
20 180 (19.89%) Microsoft Certification
21 151 (16.69%) TCP/IP
22 138 (15.25%) DNS
22 138 (15.25%) Exchange Server 2007
23 132 (14.59%) WAN
24 131 (14.48%) LAN
25 128 (14.14%) Hyper-V
26 118 (13.04%) Exchange Server 2013
27 109 (12.04%) Driving Licence

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 355 (39.23%) MS Exchange
2 188 (20.77%) Exchange Server 2010
3 138 (15.25%) Exchange Server 2007
4 118 (13.04%) Exchange Server 2013
5 55 (6.08%) SharePoint
6 40 (4.42%) IIS
7 31 (3.43%) Skype for Business
8 20 (2.21%) Blackberry Enterprise Server
9 14 (1.55%) SharePoint Server
10 12 (1.33%) SharePoint 2013
10 12 (1.33%) Site Server
11 11 (1.22%) Exchange Server 2003
12 8 (0.88%) Apache
13 3 (0.33%) IBM Notes
14 2 (0.22%) CMS
14 2 (0.22%) GroupWise
14 2 (0.22%) JBoss
14 2 (0.22%) Moodle
14 2 (0.22%) Office Communications Server
14 2 (0.22%) SugarCRM
Applications
1 261 (28.84%) MS Excel
2 206 (22.76%) MS Office
3 13 (1.44%) MS Visio
4 8 (0.88%) MS PowerPoint
5 2 (0.22%) Adobe Creative Suite
6 1 (0.11%) S-PLUS
Business Applications
1 4 (0.44%) Oracle Applications
2 3 (0.33%) SAP Oil and Gas
3 1 (0.11%) Dynamics CRM
3 1 (0.11%) Dynamics NAV
Cloud Services
1 190 (20.99%) Office 365
2 7 (0.77%) Amazon AWS
2 7 (0.77%) Microsoft Azure
3 5 (0.55%) IaaS
4 4 (0.44%) Cloud Computing
5 2 (0.22%) SaaS
6 1 (0.11%) Google Apps
Communications & Networking
1 198 (21.88%) Firewall
2 151 (16.69%) TCP/IP
3 138 (15.25%) DNS
4 132 (14.59%) WAN
5 131 (14.48%) LAN
6 104 (11.49%) VoIP
7 97 (10.72%) DHCP
8 76 (8.40%) VPN
9 60 (6.63%) SAN
10 36 (3.98%) Wi-Fi
11 28 (3.09%) Wireless
12 25 (2.76%) NAS
13 23 (2.54%) ADSL
13 23 (2.54%) Remote Desktop
14 21 (2.32%) Internet
14 21 (2.32%) VLAN
15 12 (1.33%) Cisco IOS
16 11 (1.22%) 3G
16 11 (1.22%) DSL
16 11 (1.22%) HSPA
Database & Business Intelligence
1 90 (9.94%) SQL Server
2 15 (1.66%) MySQL
3 10 (1.10%) SQL Server 2008
4 7 (0.77%) SQL Server 2005
4 7 (0.77%) SQL Server 2012
5 3 (0.33%) Informix
5 3 (0.33%) PostgreSQL
6 2 (0.22%) Crystal Reports
6 2 (0.22%) MarkLogic
7 1 (0.11%) Data Warehouse
7 1 (0.11%) SQL Server 2000
7 1 (0.11%) SQL Server 2014
7 1 (0.11%) SQL Server Reporting Services
Development Applications
1 4 (0.44%) JIRA
2 2 (0.22%) Git (software)
3 1 (0.11%) Hudson
General
1 58 (6.41%) Telecoms
2 48 (5.30%) Finance
3 17 (1.88%) Manufacturing
4 10 (1.10%) Advertising
5 9 (0.99%) Marketing
5 9 (0.99%) Retail
6 8 (0.88%) Law
7 6 (0.66%) Automotive
7 6 (0.66%) Legal
8 4 (0.44%) German Language
8 4 (0.44%) Publishing
9 3 (0.33%) Banking
9 3 (0.33%) Electronics
10 2 (0.22%) French Language
11 1 (0.11%) Back Office
11 1 (0.11%) Financial Institution
11 1 (0.11%) Games
Libraries, Frameworks & Software Standards
1 13 (1.44%) Web Services
2 8 (0.88%) HTML
3 6 (0.66%) .NET
3 6 (0.66%) ASP.NET
4 2 (0.22%) ASP.NET Web Forms
4 2 (0.22%) CSS
4 2 (0.22%) LAMP
4 2 (0.22%) XML
4 2 (0.22%) X-Windows
5 1 (0.11%) COM
5 1 (0.11%) EDI
5 1 (0.11%) JSON
5 1 (0.11%) Software Packaging
5 1 (0.11%) XMPP
Miscellaneous
1 109 (12.04%) Driving Licence
2 54 (5.97%) Blackberry
3 35 (3.87%) Analytical Skills
3 35 (3.87%) iPhone
4 30 (3.31%) Data Centre
5 16 (1.77%) Smartphone
6 13 (1.44%) Replication
7 12 (1.33%) Computer Science
8 8 (0.88%) Video Conferencing
9 6 (0.66%) FlexPod
9 6 (0.66%) iPad
10 5 (0.55%) Mathematics
10 5 (0.55%) Private Cloud
10 5 (0.55%) VCE vBlock
11 4 (0.44%) Clustering
11 4 (0.44%) NHS
11 4 (0.44%) User Experience
12 3 (0.33%) CMDB
12 3 (0.33%) Enterprise Storage
12 3 (0.33%) Mobile Computing
Operating Systems
1 754 (83.31%) Windows
2 369 (40.77%) Windows Server
3 293 (32.38%) Windows Server 2012
4 282 (31.16%) Windows 7
5 268 (29.61%) Windows Server 2008
6 188 (20.77%) Windows 8
7 181 (20.00%) Windows Server 2003
8 94 (10.39%) Linux
9 90 (9.94%) Windows XP
10 84 (9.28%) Mac OS X
11 75 (8.29%) Windows 10
12 56 (6.19%) Android
13 55 (6.08%) Windows Vista
14 39 (4.31%) Unix
15 22 (2.43%) Apple iOS
16 9 (0.99%) Mac OS
17 6 (0.66%) Windows 2000 Server
17 6 (0.66%) Windows Phone
18 5 (0.55%) Solaris
19 4 (0.44%) Data ONTAP
Processes & Methodologies
1 182 (20.11%) ITIL
2 58 (6.41%) Mentoring
3 27 (2.98%) Kalman Filter
3 27 (2.98%) Service Management
4 24 (2.65%) Incident Management
4 24 (2.65%) ITSM
5 23 (2.54%) Project Management
5 23 (2.54%) Service Delivery
6 22 (2.43%) Change Management
7 21 (2.32%) Email Filtering
7 21 (2.32%) Ticket Management
7 21 (2.32%) Time Management
8 18 (1.99%) Change Control
9 17 (1.88%) Root Cause Analysis
10 13 (1.44%) Patch Management
11 12 (1.33%) Migration
11 12 (1.33%) PRINCE2
12 11 (1.22%) Data Protection
12 11 (1.22%) Network Management
13 10 (1.10%) Problem Management
Programming Languages
1 77 (8.51%) SQL
2 23 (2.54%) C
3 22 (2.43%) PowerShell
4 9 (0.99%) VB
5 7 (0.77%) C#
6 6 (0.66%) Java
7 4 (0.44%) C++
7 4 (0.44%) VBA
8 3 (0.33%) PHP
9 2 (0.22%) JavaScript
Qualifications
1 180 (19.89%) Microsoft Certification
2 101 (11.16%) MCSA
3 86 (9.50%) Cisco Certification
4 84 (9.28%) CCNA
5 81 (8.95%) Security Cleared
6 73 (8.07%) MCSE
7 63 (6.96%) SC Cleared
8 48 (5.30%) MCP
9 40 (4.42%) Degree
10 35 (3.87%) MCITP
11 34 (3.76%) MCTS
12 26 (2.87%) ITIL Certification
13 24 (2.65%) VMware Certified Professional (VCP)
14 23 (2.54%) CCA
14 23 (2.54%) Citrix Certification
15 21 (2.32%) ITIL Foundation Certificate
15 21 (2.32%) Network+ Certification
16 20 (2.21%) A+ Certification
17 15 (1.66%) MCDST
18 8 (0.88%) CCNP
Quality Assurance & Compliance
1 184 (20.33%) SLA
2 5 (0.55%) QA
3 1 (0.11%) COBIT
3 1 (0.11%) ISO/IEC 27001
3 1 (0.11%) PCI DSS
3 1 (0.11%) Sarbanes-Oxley
System Software
1 532 (58.78%) Active Directory
2 209 (23.09%) VMware Infrastructure
3 128 (14.14%) Hyper-V
4 50 (5.52%) Terminal Services
5 24 (2.65%) VMware ESXi
6 23 (2.54%) vSphere
7 22 (2.43%) XenApp
8 12 (1.33%) XenDesktop
9 9 (0.99%) VMware ESX
10 6 (0.66%) BitLocker
11 5 (0.55%) Microsoft App-V
12 3 (0.33%) Squid
12 3 (0.33%) XenServer
13 2 (0.22%) Microsoft Virtual Server
13 2 (0.22%) Terminal Server
13 2 (0.22%) VMware Workstation
13 2 (0.22%) Xen
14 1 (0.11%) ISA Server
14 1 (0.11%) VMware Server
Systems Management
1 49 (5.41%) SCCM
2 20 (2.21%) Backup Exec
3 15 (1.66%) WSUS
4 10 (1.10%) FortiGate
5 8 (0.88%) McAfee ePO
5 8 (0.88%) Norton AntiVirus
6 7 (0.77%) SCSM
7 5 (0.55%) Icinga
8 4 (0.44%) Cisco UCCX
9 3 (0.33%) Nagios
9 3 (0.33%) Opsview
9 3 (0.33%) ZABBIX
10 2 (0.22%) Casper Suite
10 2 (0.22%) Cisco CUCM
10 2 (0.22%) Cisco UCCE
10 2 (0.22%) DameWare
10 2 (0.22%) NetBackup
10 2 (0.22%) Symantec Endpoint Protection
10 2 (0.22%) Systems Management Server (SMS)
11 1 (0.11%) Symantec Enterprise Vault
Vendors
1 520 (57.46%) Microsoft
2 347 (38.34%) VMware
3 190 (20.99%) Cisco
4 189 (20.88%) Citrix
5 74 (8.18%) HP
6 48 (5.30%) Juniper
7 47 (5.19%) Dell
8 41 (4.53%) Apple
9 33 (3.65%) NetApp
10 25 (2.76%) Avaya
10 25 (2.76%) EMC
11 18 (1.99%) Veeam
12 15 (1.66%) SonicWALL
12 15 (1.66%) Symantec
13 14 (1.55%) SolarWinds
14 13 (1.44%) BT
15 12 (1.33%) WatchGuard
16 11 (1.22%) Intel Security
17 10 (1.10%) Oracle
18 8 (0.88%) IBM
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 22 hours ago
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 19 hours ago
Didcot, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000 per annum + Benefits and Training
Posted: Yesterday
North West London
Harrington Boyd
Salary: £14 - £16 per hour
Posted: 3 days ago
Watford, Hertfordshire
Asset Resourcing Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
LA International
Salary: £22000 - £25000 per annum + (Up to £27k OTE)
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £24000.00 per annum
Posted: 2 days ago
Woking, Surrey
IT Lab
Salary: From £22,000 to £28,000 per annum
Posted: 4 days ago
Slough, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £34,000 per annum
Posted: 4 days ago
Berkshire
MillsHill
Salary: £0 - £35,000 per year
Posted: 5 days ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: 2 days ago
Sidcup, Kent
Edison Hill Ltd
Salary: From £20,000 to £22,000 per annum Plus travel, benefits and certified
Posted: 4 days ago
West London
Networking People
Salary: £25000 - £30000 per annum + on going training + Benefits
Posted: 4 days ago
East London
Connect Support Services Ltd
Posted: 3 days ago
Cambridge, Cambridgeshire
Ashdown IT
Salary: £25000 per annum + benefits
Posted: 5 days ago
City, London
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Plymouth, Devon
Applause IT Innovation
Salary: £25000 - £38000 per annum + benefits
Posted: 4 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Kettering, Northamptonshire
Corriculo
Salary: Up to £30,000 per annum
Posted: 6 days ago
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: 2 days ago
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 4 days ago
London
Eligo Recruitment Ltd
Salary: £28000.00 - £30000.00 per annum + Full Benefits
Posted: 5 days ago
Harrow
Capita Resourcing Ltd
Salary: £30000.00 - £32000.00 per annum
Posted: 5 days ago
Keighley, West Yorkshire
Connected IT
Salary: £20000 - £23000 per annum + bens
Posted: 2 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 5 days ago
Abingdon
Hays Specialist Recruitment
Salary: £22000 - £28000.00 per annum + Benefits & Training
Posted: 10 days ago
Croydon, Surrey
Complete Tech Limited
Salary: Up to £23,000 per annum
Posted: 5 days ago
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000 per annum + Based on experience
Posted: 16 days ago