The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 553 548 527
Rank change year-on-year
-5 -21
Permanent jobs requiring a 2nd Line Support Engineer 348 475 540
As % of all permanent IT jobs located in the UK 0.39% 0.45% 0.48%
As % of the Job Titles category 0.40% 0.46% 0.49%
Number of salaries quoted 330 441 439
Median salary £26,000 £26,500 £26,000
Median salary % change year-on-year
-1.88% +1.92%
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London median salary £25,500 £26,000 £25,500
% change year-on-year
-1.92% +1.96%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 8 December 2016 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 332 £26,000 -1.88% 38
South East +42 102 £25,750 -2.83% 15
London -42 95 £29,000 +5.45% 6
North West +5 46 £21,500 - 7
West Midlands +6 26 £26,800 +7.20% 1
Berkshire +44 24 £27,500 -6.77% 3
Surrey +17 23 £26,000 -7.14% 1
Hampshire +4 23 £23,500 -4.08% 3
Manchester +3 23 £24,000 +4.34% 5
South West +5 22 £25,000 +11.11% 2
Yorkshire +28 20 £26,000 -7.14%
West Yorkshire +43 19 £26,000 -5.45%
Cheshire +16 19 £21,000 -6.66% 1
West Sussex +36 18 £25,000 +6.38% 1
Wilmslow - 18 £21,000 - 1
Leeds +38 17 £26,000 -16.12%
Farnborough -6 16 £25,000 +6.38% 3
East of England -21 14 £26,000 -5.45% 3
Reading +33 12 £27,500 +19.56% 2
Stockport +17 11 £21,500 -14.00%
Birmingham -3 11 £26,800 +7.20% 1
City of London +11 10 £30,000 +6.19% 1
Crawley +14 8 £25,000 - 1
Wiltshire +22 7 £27,500 +3.77%
Cambridgeshire +7 7 £25,500 +24.39% 2
Slough +27 6 £25,500 -49.00%
Docklands, London +9 6 £29,000 -
Hertfordshire -12 6 £30,000 -
Canary Wharf - 6 £29,000 -
Oxfordshire +26 5 £20,000 -24.52% 4

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Engineer in the job title.

1 671 (86.80%) Windows
2 462 (59.77%) Active Directory
3 447 (57.83%) Microsoft
4 326 (42.17%) Windows Server
5 320 (41.40%) MS Exchange
6 280 (36.22%) VMware
7 241 (31.18%) Windows 7
8 213 (27.55%) Windows Server 2008
9 212 (27.43%) MS Excel
10 206 (26.65%) Windows Server 2012
11 188 (24.32%) MS Office
12 187 (24.19%) Firewall
13 180 (23.29%) ITIL
14 168 (21.73%) Office 365
14 168 (21.73%) Citrix
15 164 (21.22%) VMware Infrastructure
16 158 (20.44%) TCP/IP
16 158 (20.44%) Cisco
17 149 (19.28%) Windows 8
18 143 (18.50%) Exchange Server 2010
19 130 (16.82%) SLA
20 127 (16.43%) Microsoft Certification
21 116 (15.01%) SQL Server
22 115 (14.88%) Windows Server 2003
23 112 (14.49%) WAN
24 108 (13.97%) DNS
25 107 (13.84%) LAN
25 107 (13.84%) Linux
26 100 (12.94%) Hyper-V
27 86 (11.13%) Exchange Server 2007

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 320 (41.40%) MS Exchange
2 143 (18.50%) Exchange Server 2010
3 86 (11.13%) Exchange Server 2007
4 85 (11.00%) Exchange Server 2013
5 54 (6.99%) SharePoint
6 41 (5.30%) Skype for Business
7 25 (3.23%) IIS
8 24 (3.10%) Exchange Server 2003
9 12 (1.55%) Apache
10 9 (1.16%) Blackberry Enterprise Server
10 9 (1.16%) SharePoint 2013
11 5 (0.65%) SharePoint 2010
12 4 (0.52%) WebSphere
13 3 (0.39%) SharePoint Foundation
13 3 (0.39%) SharePoint Server
14 2 (0.26%) CMS
14 2 (0.26%) Drupal
14 2 (0.26%) IBM Notes
14 2 (0.26%) Site Server
14 2 (0.26%) WordPress
Applications
1 212 (27.43%) MS Excel
2 188 (24.32%) MS Office
3 10 (1.29%) Adobe Creative Suite
4 9 (1.16%) MS Visio
5 8 (1.03%) MS PowerPoint
6 4 (0.52%) Final Cut Pro
7 2 (0.26%) InfoPath
8 1 (0.13%) Acrobat
8 1 (0.13%) Photoshop
Business Applications
1 6 (0.78%) Dynamics CRM
2 5 (0.65%) SAP Oil and Gas
3 4 (0.52%) Remedy ITSM
4 1 (0.13%) Dynamics AX
Cloud Services
1 168 (21.73%) Office 365
2 16 (2.07%) Microsoft Azure
3 7 (0.91%) Amazon AWS
4 5 (0.65%) SaaS
5 4 (0.52%) Cloud Computing
6 3 (0.39%) G Suite
6 3 (0.39%) Google Drive
6 3 (0.39%) IaaS
6 3 (0.39%) PaaS
7 2 (0.26%) Azure Active Directory
8 1 (0.13%) Adobe Creative Cloud
8 1 (0.13%) Dropbox
8 1 (0.13%) Mimecast
Communications & Networking
1 187 (24.19%) Firewall
2 158 (20.44%) TCP/IP
3 112 (14.49%) WAN
4 108 (13.97%) DNS
5 107 (13.84%) LAN
6 76 (9.83%) DHCP
7 65 (8.41%) VPN
8 64 (8.28%) VoIP
9 45 (5.82%) SAN
10 39 (5.05%) Internet
11 28 (3.62%) Skype
12 27 (3.49%) Wireless
13 26 (3.36%) ADSL
14 25 (3.23%) VLAN
15 24 (3.10%) Network Security
16 20 (2.59%) SMTP
17 18 (2.33%) NAS
18 14 (1.81%) Remote Desktop
19 13 (1.68%) Wi-Fi
20 10 (1.29%) IP Telephony
Database & Business Intelligence
1 116 (15.01%) SQL Server
2 32 (4.14%) SQL Server 2008
3 21 (2.72%) SQL Server 2012
4 10 (1.29%) SQL Server 2005
5 6 (0.78%) Relational Database
6 4 (0.52%) Crystal Reports
6 4 (0.52%) RDBMS
7 3 (0.39%) MySQL
7 3 (0.39%) PostgreSQL
7 3 (0.39%) SQL Server Reporting Services
8 2 (0.26%) Oracle Database
8 2 (0.26%) Oracle Reports
9 1 (0.13%) Ingres
9 1 (0.13%) MarkLogic
Development Applications
1 2 (0.26%) MSI
General
1 85 (11.00%) Finance
2 46 (5.95%) Telecoms
3 16 (2.07%) Manufacturing
4 12 (1.55%) Banking
4 12 (1.55%) Marketing
5 11 (1.42%) Advertising
6 7 (0.91%) Back Office
7 6 (0.78%) Financial Institution
7 6 (0.78%) Law
8 5 (0.65%) Electronics
8 5 (0.65%) Legal
9 4 (0.52%) Games
9 4 (0.52%) Online Betting
9 4 (0.52%) Retail
10 3 (0.39%) Pharmaceutical
10 3 (0.39%) Spanish Language
11 2 (0.26%) Automotive
11 2 (0.26%) Billing
11 2 (0.26%) German Language
11 2 (0.26%) Italian Language
Libraries, Frameworks & Software Standards
1 23 (2.98%) HTML
2 11 (1.42%) CSS
3 9 (1.16%) HTML5
3 9 (1.16%) jQuery
4 7 (0.91%) Web Services
4 7 (0.91%) X-Windows
5 4 (0.52%) Software Packaging
6 3 (0.39%) FIX Protocol
6 3 (0.39%) XML
7 2 (0.26%) .NET
7 2 (0.26%) Silverlight
8 1 (0.13%) Apache Flex
8 1 (0.13%) ASP.NET
8 1 (0.13%) ASP.NET Web Forms
8 1 (0.13%) COM
8 1 (0.13%) LAMP
Miscellaneous
1 59 (7.63%) Driving Licence
2 42 (5.43%) Blackberry
3 29 (3.75%) Analytical Skills
4 23 (2.98%) iPhone
5 21 (2.72%) Data Centre
6 20 (2.59%) Management Information System
7 16 (2.07%) iPad
8 14 (1.81%) Statistics
9 13 (1.68%) Enterprise Storage
10 11 (1.42%) Replication
11 9 (1.16%) Smartphone
12 8 (1.03%) Fat Client
12 8 (1.03%) Thin Client
12 8 (1.03%) Video Conferencing
13 7 (0.91%) Client/Server
13 7 (0.91%) Clustering
13 7 (0.91%) Computer Science
14 5 (0.65%) EPoS
14 5 (0.65%) Wiki
15 4 (0.52%) NHS
Operating Systems
1 671 (86.80%) Windows
2 326 (42.17%) Windows Server
3 241 (31.18%) Windows 7
4 213 (27.55%) Windows Server 2008
5 206 (26.65%) Windows Server 2012
6 149 (19.28%) Windows 8
7 115 (14.88%) Windows Server 2003
8 107 (13.84%) Linux
9 78 (10.09%) Windows 10
10 75 (9.70%) Windows XP
11 54 (6.99%) Mac OS X
12 37 (4.79%) Android
13 35 (4.53%) Unix
14 31 (4.01%) Windows Vista
15 22 (2.85%) Apple iOS
16 15 (1.94%) Windows 2000 Server
17 14 (1.81%) Windows 2000
18 11 (1.42%) Windows Mobile
19 8 (1.03%) Mac OS
20 7 (0.91%) Red Hat Enterprise Linux
Processes & Methodologies
1 180 (23.29%) ITIL
2 71 (9.18%) Service Management
3 31 (4.01%) Mentoring
4 30 (3.88%) Problem Management
5 27 (3.49%) Project Management
6 26 (3.36%) ITSM
7 21 (2.72%) Change Management
8 19 (2.46%) Change Control
9 18 (2.33%) PRINCE2
10 17 (2.20%) Service Delivery
11 16 (2.07%) Kalman Filter
12 15 (1.94%) Line Management
13 14 (1.81%) CRM
13 14 (1.81%) Email Filtering
13 14 (1.81%) ITIL V3
14 13 (1.68%) Disaster Recovery
15 12 (1.55%) Continuous Improvement
15 12 (1.55%) Time Management
15 12 (1.55%) Web Filtering
16 11 (1.42%) Security Patching
Programming Languages
1 72 (9.31%) SQL
2 11 (1.42%) JavaScript
3 10 (1.29%) PowerShell
4 6 (0.78%) C
5 4 (0.52%) Java
6 3 (0.39%) Perl
6 3 (0.39%) PHP
7 2 (0.26%) Python
7 2 (0.26%) Shell Script
7 2 (0.26%) SPARQL
7 2 (0.26%) X++
8 1 (0.13%) C++
8 1 (0.13%) VB
8 1 (0.13%) VBA
8 1 (0.13%) VBScript
Qualifications
1 127 (16.43%) Microsoft Certification
2 76 (9.83%) MCP
3 71 (9.18%) MCSE
4 69 (8.93%) Cisco Certification
5 68 (8.80%) CCNA
6 64 (8.28%) MCSA
7 44 (5.69%) MCITP
8 39 (5.05%) Security Cleared
9 35 (4.53%) Degree
10 26 (3.36%) SC Cleared
11 18 (2.33%) MCTS
12 14 (1.81%) ITIL Certification
13 13 (1.68%) A+ Certification
14 12 (1.55%) MCDST
15 9 (1.16%) Network+ Certification
15 9 (1.16%) VMware Certified Professional (VCP)
16 6 (0.78%) ITIL Foundation Certificate
17 5 (0.65%) CCA
17 5 (0.65%) Citrix Certification
17 5 (0.65%) DBS Check
Quality Assurance & Compliance
1 130 (16.82%) SLA
2 6 (0.78%) QA
3 4 (0.52%) ISO 9000
3 4 (0.52%) ISO/IEC 27001
4 2 (0.26%) ISO 9001
5 1 (0.13%) COBIT
5 1 (0.13%) Data Quality
5 1 (0.13%) Sarbanes-Oxley
System Software
1 462 (59.77%) Active Directory
2 164 (21.22%) VMware Infrastructure
3 100 (12.94%) Hyper-V
4 45 (5.82%) XenApp
5 25 (3.23%) vSphere
6 23 (2.98%) XenDesktop
7 18 (2.33%) VMware ESXi
8 11 (1.42%) Terminal Server
9 7 (0.91%) Virtual Desktop
10 6 (0.78%) Terminal Services
10 6 (0.78%) VMware ESX
11 5 (0.65%) XenServer
12 4 (0.52%) Firmware
12 4 (0.52%) Virtual Machines
13 3 (0.39%) Squid
14 2 (0.26%) Microsoft App-V
14 2 (0.26%) Virtual Servers
15 1 (0.13%) Microsoft Virtual Server
15 1 (0.13%) VMware Workstation
Systems Management
1 51 (6.60%) SCCM
2 21 (2.72%) Norton AntiVirus
2 21 (2.72%) WSUS
3 14 (1.81%) Backup Exec
4 10 (1.29%) Tivoli
5 9 (1.16%) FortiGate
5 9 (1.16%) SCOM
6 6 (0.78%) Nagios
7 4 (0.52%) AirWatch
7 4 (0.52%) Cisco UCCE
7 4 (0.52%) DameWare
7 4 (0.52%) NetBackup
7 4 (0.52%) Symantec Endpoint Protection
8 3 (0.39%) Perfmon
9 2 (0.26%) Microsoft Data Protection Manager
10 1 (0.13%) Casper Suite
10 1 (0.13%) HP SIM
10 1 (0.13%) Iperf
10 1 (0.13%) WhatsUp Gold
10 1 (0.13%) ZENworks
Vendors
1 447 (57.83%) Microsoft
2 280 (36.22%) VMware
3 168 (21.73%) Citrix
4 158 (20.44%) Cisco
5 62 (8.02%) Apple
6 48 (6.21%) HP
7 32 (4.14%) Dell
8 27 (3.49%) Symantec
9 25 (3.23%) Veeam
10 23 (2.98%) IBM
10 23 (2.98%) Sage
11 21 (2.72%) Juniper
12 16 (2.07%) NetApp
13 15 (1.94%) EMC
14 14 (1.81%) SonicWALL
15 13 (1.68%) Adobe
15 13 (1.68%) Extreme Networks
16 12 (1.55%) Google
16 12 (1.55%) WatchGuard
17 11 (1.42%) Kaspersky
City, London
Millshill Recruitment Ltd
Salary: £35000 per annum
Posted: 10 hours ago
Wilmslow, Cheshire
Senitor Associates
Salary: £20000 - £22000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £28000 - £33000 per annum
Posted: 13 hours ago
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: Yesterday
Bristol, Avon
ZenTech Talent
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 8 hours ago
Peterborough, Cambridgeshire
Premier IT
Posted: Yesterday
Maidstone, Kent
Adeptis Group
Salary: Unspecified
Posted: 2 days ago
Farnborough, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 2 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 2 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £17000 - £20000 per annum + + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £25000 - £28600 per annum, Benefits Excellent benefits
Posted: 3 days ago
London
Nigel Frank International Ltd
Salary: £35000 - £37000 per annum
Posted: 6 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Oxfordshire
Senitor Associates
Posted: 3 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
Radstock, Avon
Senitor Associates
Salary: £22000 - £25000 per annum + salary reviews / training
Posted: 2 days ago
Camberley, Surrey
Dane Partnership
Salary: circa £32,000 (negotiable dependent on experience)
Posted: 2 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: £26000.00 - £33000.00 per annum
Posted: 2 days ago
London
Square One Resources
Salary: From £40,000 to £45,000 per annum + Company Benefits
Posted: 3 days ago
Farnborough, Hampshire
The People Network
Salary: £25000 - £35000 per annum + benefits
Posted: 6 days ago
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Wigan, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: 6 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £30000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 6 days ago
Chorley
Cathcart Associates
Salary: £20000 - £27000 per annum
Posted: 7 days ago
Greater Manchester
Verticality Ltd
Salary: £30000 - £35000 per annum, Benefits Oncall, Training, Benefits
Posted: 6 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 7 days ago
Wallingford, Oxfordshire
MMR Research Worldwide
Salary: From £21,000 to £24,000 per annum dependent on skillset
Posted: 13 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 13 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £24000 per annum + bonus, benefits
Posted: 17 days ago