The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 554 531 573
Rank change year-on-year
-23 +42
Permanent jobs requiring a 2nd Line Support Engineer 391 503 466
As % of all permanent IT jobs located in the UK 0.40% 0.46% 0.40%
As % of the Job Titles category 0.41% 0.48% 0.41%
Number of salaries quoted 366 453 368
Median salary £27,500 £26,000 £26,000
Median salary % change year-on-year
+5.76% -
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £35,000 £32,500 £32,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94461 105686 113159
As % of all permanent IT jobs located in the UK 96.45% 96.30% 96.48%
Number of salaries quoted 79465 87260 92188
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the UK

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer within the UK.

2nd Line Support Engineer Salary Trend in the UK

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer over the 3 months to 29 July 2016 within the UK.

2nd Line Support Engineer Salary Histogram in the UK

2nd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 367 £27,500 +5.76% 52
London 0 119 £30,000 +9.09% 12
South East -21 115 £27,500 +5.76% 17
South West +24 49 £25,875 +15.00% 12
Hampshire +7 36 £26,500 +8.16% 5
Wiltshire +32 24 £25,500 -3.77% 1
East of England +26 24 £26,000 -5.45% 1
Surrey +11 23 £28,000 +1.81% 5
Berkshire -5 23 £29,500 +18.00% 3
North West +8 21 £24,000 -4.00% 7
City of London +39 19 £28,500 +0.88% 3
Yorkshire +36 18 £26,250 +11.25% 1
Chippenham +11 18 £26,000 -1.88% 1
Oxfordshire -12 17 £28,000 +21.73% 2
Hertfordshire +25 16 £26,000 -13.33% 1
East Midlands +11 14 £25,500 +3.03% 1
West Midlands -13 13 £21,000 -20.00% 1
West Yorkshire +23 12 £24,250 +7.77% 1
Abingdon - 12 £28,500 - 1
Cheshire +39 11 £24,000 -4.00% 4
Dorset +24 11 £28,000 +16.66% 1
Andover -7 11 £26,500 - 1
Fareham - 11 £25,500 -
Leeds +28 10 £27,500 +10.00%
Wales +8 9 £25,000 +7.52%
Docklands, London +15 8 - -
Manchester -3 8 £26,000 +4.00% 3
Scotland +17 7 £22,500 -10.00%
Watford +15 7 £26,000 -35.00% 1
Maidenhead - 7 £29,000 -

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 July 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Engineer in the job title.

1 698 (82.21%) Windows
2 505 (59.48%) Active Directory
3 479 (56.42%) Microsoft
4 347 (40.87%) Windows Server
5 334 (39.34%) MS Exchange
6 314 (36.98%) VMware
7 278 (32.74%) MS Excel
8 259 (30.51%) Windows 7
9 256 (30.15%) Windows Server 2012
10 233 (27.44%) Windows Server 2008
11 204 (24.03%) VMware Infrastructure
12 202 (23.79%) Firewall
13 201 (23.67%) ITIL
14 196 (23.09%) SLA
15 193 (22.73%) MS Office
16 188 (22.14%) Cisco
17 181 (21.32%) Exchange Server 2010
18 178 (20.97%) Windows Server 2003
19 175 (20.61%) TCP/IP
20 168 (19.79%) Windows 8
21 164 (19.32%) Office 365
22 161 (18.96%) Citrix
23 144 (16.96%) Microsoft Certification
24 141 (16.61%) DNS
25 132 (15.55%) WAN
26 130 (15.31%) LAN
27 129 (15.19%) Exchange Server 2007
28 117 (13.78%) Exchange Server 2013
29 111 (13.07%) Linux
30 106 (12.49%) Hyper-V

2nd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 334 (39.34%) MS Exchange
2 181 (21.32%) Exchange Server 2010
3 129 (15.19%) Exchange Server 2007
4 117 (13.78%) Exchange Server 2013
5 52 (6.12%) SharePoint
6 46 (5.42%) IIS
6 46 (5.42%) Skype for Business
7 24 (2.83%) Blackberry Enterprise Server
8 13 (1.53%) Apache
8 13 (1.53%) Exchange Server 2003
9 9 (1.06%) Site Server
10 7 (0.82%) SharePoint Server
11 5 (0.59%) IBM Notes
12 4 (0.47%) CMS
12 4 (0.47%) SharePoint 2013
13 2 (0.24%) Drupal
13 2 (0.24%) WordPress
14 1 (0.12%) Exchange Server 2000
14 1 (0.12%) Office Communications Server
14 1 (0.12%) SharePoint Foundation
Applications
1 278 (32.74%) MS Excel
2 193 (22.73%) MS Office
3 16 (1.88%) MS Visio
4 10 (1.18%) MS PowerPoint
5 6 (0.71%) Adobe Creative Suite
6 1 (0.12%) Acrobat
6 1 (0.12%) Photoshop
Business Applications
1 4 (0.47%) Oracle Applications
1 4 (0.47%) Remedy ITSM
1 4 (0.47%) SAP Oil and Gas
2 3 (0.35%) Dynamics CRM
3 1 (0.12%) Dynamics NAV
Cloud Services
1 164 (19.32%) Office 365
2 7 (0.82%) Amazon AWS
3 6 (0.71%) Microsoft Azure
4 3 (0.35%) Cloud Computing
4 3 (0.35%) Google Apps
4 3 (0.35%) Google Drive
5 2 (0.24%) SaaS
6 1 (0.12%) Azure Active Directory
6 1 (0.12%) Dropbox
6 1 (0.12%) IaaS
Communications & Networking
1 202 (23.79%) Firewall
2 175 (20.61%) TCP/IP
3 141 (16.61%) DNS
4 132 (15.55%) WAN
5 130 (15.31%) LAN
6 96 (11.31%) DHCP
7 93 (10.95%) VoIP
8 85 (10.01%) VPN
9 56 (6.60%) SAN
10 38 (4.48%) ADSL
11 36 (4.24%) Internet
12 32 (3.77%) Wireless
13 28 (3.30%) Remote Desktop
14 26 (3.06%) NAS
15 25 (2.94%) Wi-Fi
16 21 (2.47%) Skype
16 21 (2.47%) VLAN
17 19 (2.24%) SMTP
18 14 (1.65%) Network Security
19 11 (1.30%) Cisco IOS
Database & Business Intelligence
1 105 (12.37%) SQL Server
2 15 (1.77%) SQL Server 2008
3 14 (1.65%) MySQL
4 10 (1.18%) SQL Server 2012
5 9 (1.06%) SQL Server 2005
6 4 (0.47%) Crystal Reports
6 4 (0.47%) Relational Database
7 3 (0.35%) Informix
7 3 (0.35%) PostgreSQL
8 2 (0.24%) Ingres
8 2 (0.24%) MarkLogic
8 2 (0.24%) RDBMS
9 1 (0.12%) SQL Server 2000
9 1 (0.12%) SQL Server 2014
9 1 (0.12%) SQL Server Reporting Services
Development Applications
1 4 (0.47%) JIRA
2 3 (0.35%) MSI
General
1 50 (5.89%) Finance
2 38 (4.48%) Telecoms
3 22 (2.59%) Manufacturing
4 11 (1.30%) Retail
5 9 (1.06%) Marketing
6 7 (0.82%) Financial Institution
6 7 (0.82%) German Language
7 6 (0.71%) Advertising
7 6 (0.71%) Automotive
7 6 (0.71%) Back Office
8 5 (0.59%) Banking
9 4 (0.47%) Electronics
9 4 (0.47%) Games
9 4 (0.47%) Law
9 4 (0.47%) Legal
9 4 (0.47%) Online Betting
9 4 (0.47%) Pharmaceutical
10 3 (0.35%) French Language
10 3 (0.35%) Publishing
11 2 (0.24%) Spanish Language
Libraries, Frameworks & Software Standards
1 13 (1.53%) Web Services
2 10 (1.18%) HTML
3 9 (1.06%) X-Windows
4 4 (0.47%) .NET
4 4 (0.47%) ASP.NET
4 4 (0.47%) CSS
5 3 (0.35%) FIX Protocol
5 3 (0.35%) XML
6 2 (0.24%) ASP.NET Web Forms
6 2 (0.24%) Silverlight
7 1 (0.12%) COM
7 1 (0.12%) XMPP
Miscellaneous
1 92 (10.84%) Driving Licence
2 58 (6.83%) Blackberry
3 34 (4.00%) iPhone
4 31 (3.65%) Analytical Skills
5 22 (2.59%) Data Centre
6 18 (2.12%) Smartphone
7 15 (1.77%) Computer Science
8 10 (1.18%) Replication
9 9 (1.06%) iPad
10 8 (0.94%) Clustering
10 8 (0.94%) Management Information System
11 6 (0.71%) Client/Server
11 6 (0.71%) User Experience
11 6 (0.71%) Video Conferencing
12 5 (0.59%) Performance Metrics
12 5 (0.59%) Private Cloud
12 5 (0.59%) Statistics
13 4 (0.47%) Fat Client
13 4 (0.47%) Mobile Computing
13 4 (0.47%) Thin Client
Operating Systems
1 698 (82.21%) Windows
2 347 (40.87%) Windows Server
3 259 (30.51%) Windows 7
4 256 (30.15%) Windows Server 2012
5 233 (27.44%) Windows Server 2008
6 178 (20.97%) Windows Server 2003
7 168 (19.79%) Windows 8
8 111 (13.07%) Linux
9 88 (10.37%) Windows 10
10 80 (9.42%) Windows XP
11 77 (9.07%) Mac OS X
12 62 (7.30%) Windows Vista
13 51 (6.01%) Android
14 40 (4.71%) Unix
15 20 (2.36%) Apple iOS
16 11 (1.30%) Windows 2000 Server
17 9 (1.06%) Mac OS
18 7 (0.82%) Windows Phone
19 6 (0.71%) Solaris
20 5 (0.59%) AIX
Processes & Methodologies
1 201 (23.67%) ITIL
2 41 (4.83%) Mentoring
3 37 (4.36%) Kalman Filter
4 35 (4.12%) Service Management
5 31 (3.65%) Project Management
6 30 (3.53%) Email Filtering
7 25 (2.94%) Incident Management
8 24 (2.83%) Change Management
8 24 (2.83%) ITSM
8 24 (2.83%) Service Delivery
9 22 (2.59%) Ticket Management
10 21 (2.47%) Change Control
11 20 (2.36%) Time Management
12 18 (2.12%) Disaster Recovery
13 17 (2.00%) PRINCE2
14 15 (1.77%) Web Filtering
15 13 (1.53%) Network Management
16 12 (1.41%) Mobile Device Management
16 12 (1.41%) Software Deployment
17 10 (1.18%) Asset Management
Programming Languages
1 82 (9.66%) SQL
2 23 (2.71%) PowerShell
3 19 (2.24%) C
4 10 (1.18%) VB
5 8 (0.94%) Java
6 5 (0.59%) PHP
7 4 (0.47%) C#
8 3 (0.35%) JavaScript
9 2 (0.24%) C++
9 2 (0.24%) SPARQL
10 1 (0.12%) Perl
10 1 (0.12%) VBA
Qualifications
1 144 (16.96%) Microsoft Certification
2 86 (10.13%) CCNA
2 86 (10.13%) Cisco Certification
3 77 (9.07%) MCSA
4 66 (7.77%) Security Cleared
5 54 (6.36%) MCP
6 51 (6.01%) MCSE
7 46 (5.42%) SC Cleared
8 35 (4.12%) Degree
9 34 (4.00%) ITIL Certification
10 32 (3.77%) MCTS
11 21 (2.47%) ITIL Foundation Certificate
11 21 (2.47%) MCITP
11 21 (2.47%) VMware Certified Professional (VCP)
12 19 (2.24%) CCA
12 19 (2.24%) Citrix Certification
13 18 (2.12%) A+ Certification
13 18 (2.12%) Network+ Certification
14 10 (1.18%) MCDST
15 8 (0.94%) DBS Check
Quality Assurance & Compliance
1 196 (23.09%) SLA
2 4 (0.47%) ISO/IEC 27001
3 3 (0.35%) ISO 9000
3 3 (0.35%) QA
4 1 (0.12%) COBIT
4 1 (0.12%) Sarbanes-Oxley
System Software
1 505 (59.48%) Active Directory
2 204 (24.03%) VMware Infrastructure
3 106 (12.49%) Hyper-V
4 32 (3.77%) Terminal Services
5 30 (3.53%) XenApp
6 27 (3.18%) VMware ESXi
7 18 (2.12%) XenDesktop
8 15 (1.77%) vSphere
9 8 (0.94%) Microsoft App-V
9 8 (0.94%) Virtual Machines
9 8 (0.94%) Virtual Servers
9 8 (0.94%) VMware ESX
10 6 (0.71%) BitLocker
11 4 (0.47%) XenServer
12 3 (0.35%) Microsoft Virtual Server
12 3 (0.35%) Squid
12 3 (0.35%) Terminal Server
12 3 (0.35%) Virtual Desktop
13 2 (0.24%) Xen
14 1 (0.12%) VMware Server
Systems Management
1 47 (5.54%) SCCM
2 19 (2.24%) FortiGate
2 19 (2.24%) WSUS
3 18 (2.12%) Backup Exec
4 16 (1.88%) Norton AntiVirus
5 7 (0.82%) Nagios
5 7 (0.82%) SCSM
6 6 (0.71%) McAfee ePO
6 6 (0.71%) Tivoli
7 5 (0.59%) Icinga
8 4 (0.47%) Casper Suite
8 4 (0.47%) Microsoft Intune
8 4 (0.47%) Symantec Endpoint Protection
9 3 (0.35%) DameWare
9 3 (0.35%) Opsview
9 3 (0.35%) SCOM
9 3 (0.35%) ZABBIX
10 2 (0.24%) AirWatch
10 2 (0.24%) Cisco CUCM
11 1 (0.12%) Simpana
Vendors
1 479 (56.42%) Microsoft
2 314 (36.98%) VMware
3 188 (22.14%) Cisco
4 161 (18.96%) Citrix
5 81 (9.54%) HP
6 56 (6.60%) Dell
7 55 (6.48%) Apple
8 30 (3.53%) EMC
9 27 (3.18%) NetApp
10 26 (3.06%) Juniper
10 26 (3.06%) Veeam
11 20 (2.36%) Avaya
11 20 (2.36%) Symantec
12 18 (2.12%) SonicWALL
13 17 (2.00%) IBM
14 16 (1.88%) SolarWinds
15 15 (1.77%) WatchGuard
16 12 (1.41%) Google
17 10 (1.18%) Adobe
18 9 (1.06%) Oracle
Cheshire
Opus IT Consulting
Salary: £22000.00 - £25000.00 per annum
Posted: 9 hours ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 4 hours ago
Chester, Cheshire
Rullion IT Plus
Salary: £23000 - £26000 per annum + benefits
Posted: Yesterday
Watford, Hertfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 2 days ago
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Bluetownonline
Salary: £28000 - £30000 per annum
Posted: 6 hours ago
Stockport, Cheshire
Search Consultancy
Salary: £20000.00 - £27500.00 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 2 hours ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: Yesterday
Redruth, Cornwall
Acorn
Salary: £21000.00 - £25000.00 per annum
Posted: 2 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
London
Lorien Resourcing
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum
Posted: Yesterday
Reading, Berkshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 4 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Fleet, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Gloucestershire
Resource Group
Salary: £35000 - £50000 per annum, Benefits + overtime
Posted: 3 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £30000 - £33000 per annum + benefits
Posted: 4 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £28000 per annum
Posted: 4 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 4 days ago
City, London
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + shift allowance
Posted: 4 days ago
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 3 days ago
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: £20000.00 - £24000.00 per annum
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £17000 - £21000 per annum + Benefits
Posted: 4 days ago
Sevenoaks, Kent
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Northwich, Cheshire
Verticality Ltd
Salary: £23000 - £25000 per annum, Benefits Overtime, Benefits, Training
Posted: 5 days ago