The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 885 881 936
Rank change year-on-year
-4 +55
Permanent jobs requiring a 2nd Line Support Technician 36 86 67
As % of all permanent IT jobs located in the UK 0.037% 0.080% 0.055%
As % of the Job Titles category 0.038% 0.082% 0.057%
Number of salaries quoted 31 83 55
Median salary £24,000 £22,000 £25,000
Median salary % change year-on-year
+9.09% -12.00%
90% offered a salary of more than £22,000 £19,000 £19,400
10% offered a salary of more than £31,000 £32,500 £32,500
UK excluding London median salary £22,500 £20,000 £23,500
% change year-on-year
+12.50% -14.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94551 104274 117052
As % of all permanent IT jobs located in the UK 96.30% 96.45% 96.49%
Number of salaries quoted 79526 85540 95895
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the UK

2nd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician within the UK.

2nd Line Support Technician Salary Trend in the UK

2nd Line Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician over the 3 months to 30 May 2016 within the UK.

2nd Line Support Technician Salary Histogram in the UK

2nd Line Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 35 £24,000 +9.09% 2
South East +24 10 £24,000 +23.07% 1
London +12 9 £25,750 -1.90%
North West +24 8 £22,750 +1.11% 1
Berkshire - 7 £24,000 -
Manchester - 6 £22,500 - 1
Yorkshire - 4 £22,500 -
West Yorkshire - 4 £22,500 -
East Midlands +6 3 £22,500 +12.50%
Nottinghamshire 0 3 £22,500 +12.50%
Cheshire +33 2 £31,000 +37.77%
Surrey +14 2 £24,000 +33.33%
Nottingham -1 2 £24,000 +20.00%
Chester -6 2 £31,000 +37.77%
Bracknell - 2 - -
Leeds - 2 £24,250 -
Wokingham - 2 £25,000 -
Wakefield - 2 £22,500 -
Stockport - 2 £22,500 - 1
Reading - 2 £22,000 -
City of London +49 1 £22,000 -17.75%
Gloucestershire -4 1 £18,500 -13.95%
South West -10 1 £18,500 -7.50%
Oxfordshire -22 1 £22,500 +18.42% 1
Hammersmith - 1 £22,500 -
Worksop - 1 £22,500 -
Dursley - 1 £18,500 -
Croydon - 1 £24,000 -
Cheadle - 1 £23,000 - 1
Beckenham - 1 £25,000 -

2nd Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 30 May 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Technician in the job title.

1 75 (83.33%) Windows
2 62 (68.89%) Active Directory
3 51 (56.67%) Microsoft
4 37 (41.11%) Windows 7
5 30 (33.33%) Windows Server 2008
5 30 (33.33%) Windows Server
6 29 (32.22%) Windows Server 2012
6 29 (32.22%) MS Office
7 25 (27.78%) MS Exchange
7 25 (27.78%) Citrix
8 22 (24.44%) ITIL
8 22 (24.44%) VMware
9 20 (22.22%) MS Excel
10 17 (18.89%) LAN
10 17 (18.89%) Cisco
11 16 (17.78%) WAN
12 15 (16.67%) VMware Infrastructure
13 14 (15.56%) DNS
13 14 (15.56%) SLA
13 14 (15.56%) Terminal Services
14 13 (14.44%) Firewall
15 12 (13.33%) TCP/IP
16 11 (12.22%) DHCP
17 10 (11.11%) Wi-Fi
17 10 (11.11%) Windows 8
17 10 (11.11%) Office 365
18 9 (10.00%) Hyper-V
18 9 (10.00%) VPN
18 9 (10.00%) Windows Server 2003
18 9 (10.00%) Dell

2nd Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (27.78%) MS Exchange
2 8 (8.89%) Exchange Server 2010
3 5 (5.56%) SharePoint
4 2 (2.22%) Exchange Server 2003
4 2 (2.22%) Exchange Server 2007
4 2 (2.22%) IIS
4 2 (2.22%) SharePoint Server
5 1 (1.11%) Exchange Server 2013
5 1 (1.11%) IBM Notes
5 1 (1.11%) Skype for Business
Applications
1 29 (32.22%) MS Office
2 20 (22.22%) MS Excel
3 5 (5.56%) MS PowerPoint
Business Applications
1 2 (2.22%) Dynamics CRM
Cloud Services
1 10 (11.11%) Office 365
2 2 (2.22%) Google Apps
Communications & Networking
1 17 (18.89%) LAN
2 16 (17.78%) WAN
3 14 (15.56%) DNS
4 13 (14.44%) Firewall
5 12 (13.33%) TCP/IP
6 11 (12.22%) DHCP
7 10 (11.11%) Wi-Fi
8 9 (10.00%) VPN
9 7 (7.78%) Remote Desktop
10 6 (6.67%) Internet
11 5 (5.56%) VLAN
12 4 (4.44%) SAN
12 4 (4.44%) VoIP
13 3 (3.33%) Wireless
14 2 (2.22%) DSL
15 1 (1.11%) Cisco IOS
15 1 (1.11%) SSL
15 1 (1.11%) Structured Cabling
Database & Business Intelligence
1 8 (8.89%) SQL Server
2 2 (2.22%) MS Access
2 2 (2.22%) SQL Server 2008
2 2 (2.22%) SQL Server 2012
General
1 4 (4.44%) Law
1 4 (4.44%) Telecoms
2 2 (2.22%) Finance
2 2 (2.22%) Legal
2 2 (2.22%) Retail
3 1 (1.11%) Manufacturing
3 1 (1.11%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.11%) .NET
1 1 (1.11%) HTML
1 1 (1.11%) XML
Miscellaneous
1 8 (8.89%) iPhone
2 7 (7.78%) CMDB
3 6 (6.67%) Analytical Skills
4 5 (5.56%) Driving Licence
4 5 (5.56%) EPoS
5 3 (3.33%) Smartphone
6 2 (2.22%) AS400
6 2 (2.22%) Blackberry
6 2 (2.22%) Client/Server
6 2 (2.22%) Data Centre
6 2 (2.22%) iPad
6 2 (2.22%) iSeries
6 2 (2.22%) Management Information System
6 2 (2.22%) PDA
7 1 (1.11%) Computer Science
7 1 (1.11%) Xbox
Operating Systems
1 75 (83.33%) Windows
2 37 (41.11%) Windows 7
3 30 (33.33%) Windows Server
3 30 (33.33%) Windows Server 2008
4 29 (32.22%) Windows Server 2012
5 10 (11.11%) Windows 8
6 9 (10.00%) Windows Server 2003
7 6 (6.67%) Mac OS X
8 5 (5.56%) Windows 10
8 5 (5.56%) Windows XP
9 4 (4.44%) Linux
10 3 (3.33%) Android
10 3 (3.33%) Apple iOS
11 2 (2.22%) Mac OS
11 2 (2.22%) OS/400
11 2 (2.22%) Windows Mobile
12 1 (1.11%) CentOS
12 1 (1.11%) Ubuntu
12 1 (1.11%) Unix
Processes & Methodologies
1 22 (24.44%) ITIL
2 6 (6.67%) Email Filtering
2 6 (6.67%) Kalman Filter
2 6 (6.67%) Web Filtering
3 5 (5.56%) Continuous Improvement
4 4 (4.44%) Case Management
4 4 (4.44%) Software Distribution
5 3 (3.33%) Open Source
6 2 (2.22%) CRM
6 2 (2.22%) High Availability
6 2 (2.22%) Mentoring
6 2 (2.22%) Migration
6 2 (2.22%) Network Management
6 2 (2.22%) Security Operations
6 2 (2.22%) Service Delivery
6 2 (2.22%) Software Deployment
7 1 (1.11%) Disaster Recovery
7 1 (1.11%) ERP
7 1 (1.11%) Incident Management
7 1 (1.11%) Line Management
Programming Languages
1 6 (6.67%) SQL
2 1 (1.11%) C#
2 1 (1.11%) JavaScript
2 1 (1.11%) VB
2 1 (1.11%) VB6
2 1 (1.11%) VBScript
Qualifications
1 8 (8.89%) MCP
2 7 (7.78%) Microsoft Certification
3 5 (5.56%) MCSE
4 4 (4.44%) MCSA
5 2 (2.22%) CCDA
5 2 (2.22%) CCNA
5 2 (2.22%) Cisco Certification
5 2 (2.22%) DV Cleared
5 2 (2.22%) MCITP
5 2 (2.22%) SC Cleared
5 2 (2.22%) Security Cleared
6 1 (1.11%) DBS Check
6 1 (1.11%) Degree
6 1 (1.11%) HND
Quality Assurance & Compliance
1 14 (15.56%) SLA
2 4 (4.44%) ISO/IEC 27001
3 2 (2.22%) PCI DSS
System Software
1 62 (68.89%) Active Directory
2 15 (16.67%) VMware Infrastructure
3 14 (15.56%) Terminal Services
4 9 (10.00%) Hyper-V
5 2 (2.22%) VMware ESXi
5 2 (2.22%) vSphere
5 2 (2.22%) XenDesktop
6 1 (1.11%) XenApp
Systems Management
1 6 (6.67%) SCCM
2 2 (2.22%) Backup Exec
Vendors
1 51 (56.67%) Microsoft
2 25 (27.78%) Citrix
3 22 (24.44%) VMware
4 17 (18.89%) Cisco
5 9 (10.00%) Dell
6 8 (8.89%) Apple
7 5 (5.56%) HP
7 5 (5.56%) Intel Security
8 3 (3.33%) Sophos
8 3 (3.33%) Veeam
9 2 (2.22%) Avaya
9 2 (2.22%) Draytek
9 2 (2.22%) Google
9 2 (2.22%) LANDesk
9 2 (2.22%) NETGEAR
9 2 (2.22%) ZyXEL
10 1 (1.11%) Lotus
10 1 (1.11%) Sage
10 1 (1.11%) SonicWALL
10 1 (1.11%) Symantec
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 3 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago