The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 877 876 918
Rank change year-on-year
-1 +42
Permanent jobs requiring a 2nd Line Support Technician 41 85 70
As % of all permanent IT jobs located in the UK 0.042% 0.077% 0.060%
As % of the Job Titles category 0.043% 0.080% 0.062%
Number of salaries quoted 38 84 52
Median salary £25,500 £23,250 £25,000
Median salary % change year-on-year
+9.67% -7.00%
90% offered a salary of more than £22,350 £20,000 £20,050
10% offered a salary of more than £31,100 £32,250 £32,500
UK excluding London median salary £25,000 £22,000 £24,000
% change year-on-year
+13.63% -8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94453 106197 112297
As % of all permanent IT jobs located in the UK 96.44% 96.32% 96.48%
Number of salaries quoted 79493 87537 91539
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the UK

2nd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician within the UK.

2nd Line Support Technician Salary Trend in the UK

2nd Line Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Technician over the 3 months to 26 July 2016 within the UK.

2nd Line Support Technician Salary Histogram in the UK

2nd Line Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 41 £25,500 +12.08% 9
London +30 16 £27,000 +1.88% 3
City of London +64 7 £27,000 +3.84% 1
South East +21 7 £25,000 +13.63% 2
East of England +30 5 £28,000 -
Berkshire - 5 £25,000 - 1
Yorkshire +29 4 £26,000 +10.63% 2
North West +19 3 £22,500 - 1
West Yorkshire +16 3 £26,000 +30.00% 2
East Midlands +14 3 £22,500 +15.38%
Nottinghamshire +9 3 £22,500 +13.92%
Manchester 0 3 £22,500 -
West Midlands -1 3 £21,500 - 1
Coulsdon - 3 £23,000 -
Ipswich - 3 £26,500 -
Suffolk - 3 £26,500 -
Leeds +27 2 £26,000 +30.00%
Nottingham +9 2 £24,000 +21.51%
Stockport -3 2 £22,500 -
Oxfordshire -25 2 £26,250 +19.31% 1
Birmingham - 2 £24,000 -
Wokingham - 2 £25,000 - 1
Hemel Hempstead - 2 £30,000 -
Hertfordshire - 2 £30,000 -
Bracknell - 2 - -
Walsall -3 1 £21,500 -
Reading - 1 £25,000 -
Wigan - 1 £20,500 -
Beckenham - 1 £25,000 -
Hammersmith - 1 £22,500 -

2nd Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 26 July 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Technician in the job title.

1 70 (85.37%) Windows
2 62 (75.61%) Active Directory
3 51 (62.20%) Microsoft
4 30 (36.59%) Windows 7
4 30 (36.59%) Windows Server
5 28 (34.15%) MS Exchange
6 26 (31.71%) VMware
7 25 (30.49%) Windows Server 2008
7 25 (30.49%) MS Excel
8 24 (29.27%) Citrix
9 23 (28.05%) DNS
9 23 (28.05%) MS Office
10 22 (26.83%) VMware Infrastructure
11 20 (24.39%) Windows Server 2012
12 19 (23.17%) Cisco
13 16 (19.51%) Apple
13 16 (19.51%) DHCP
14 15 (18.29%) TCP/IP
15 14 (17.07%) ITIL
15 14 (17.07%) Firewall
16 13 (15.85%) Terminal Services
17 12 (14.63%) Office 365
18 11 (13.41%) SQL
19 9 (10.98%) Hyper-V
19 9 (10.98%) Windows 8
19 9 (10.98%) Windows Server 2003
19 9 (10.98%) Microsoft Certification
19 9 (10.98%) SQL Server
19 9 (10.98%) SLA
20 8 (9.76%) Mac OS X

2nd Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (34.15%) MS Exchange
2 7 (8.54%) SharePoint
3 4 (4.88%) Exchange Server 2010
4 2 (2.44%) Exchange Server 2003
4 2 (2.44%) Exchange Server 2007
4 2 (2.44%) IIS
4 2 (2.44%) SharePoint Server
5 1 (1.22%) Exchange Server 2013
Applications
1 25 (30.49%) MS Excel
2 23 (28.05%) MS Office
3 1 (1.22%) MS PowerPoint
Business Applications
1 2 (2.44%) Dynamics CRM
Cloud Services
1 12 (14.63%) Office 365
2 1 (1.22%) Google Apps
Communications & Networking
1 23 (28.05%) DNS
2 16 (19.51%) DHCP
3 15 (18.29%) TCP/IP
4 14 (17.07%) Firewall
5 7 (8.54%) LAN
5 7 (8.54%) VPN
6 6 (7.32%) Internet
6 6 (7.32%) SAN
6 6 (7.32%) VoIP
6 6 (7.32%) WAN
6 6 (7.32%) Wireless
7 5 (6.10%) Remote Desktop
8 3 (3.66%) Cisco IOS
9 2 (2.44%) DSL
9 2 (2.44%) SMTP
9 2 (2.44%) Wi-Fi
10 1 (1.22%) SSL
10 1 (1.22%) VLAN
Database & Business Intelligence
1 9 (10.98%) SQL Server
2 5 (6.10%) SQL Server 2008
2 5 (6.10%) SQL Server 2012
3 2 (2.44%) MS Access
General
1 5 (6.10%) Finance
2 3 (3.66%) Marketing
3 2 (2.44%) Dutch Language
3 2 (2.44%) German Language
3 2 (2.44%) Law
3 2 (2.44%) Legal
3 2 (2.44%) Manufacturing
3 2 (2.44%) Retail
3 2 (2.44%) Spanish Language
3 2 (2.44%) Telecoms
4 1 (1.22%) French Language
Libraries, Frameworks & Software Standards
1 3 (3.66%) HTML
2 2 (2.44%) CSS
3 1 (1.22%) .NET
3 1 (1.22%) XML
Miscellaneous
1 8 (9.76%) Driving Licence
2 7 (8.54%) CMDB
3 5 (6.10%) iPhone
4 4 (4.88%) Blackberry
4 4 (4.88%) Management Information System
5 3 (3.66%) Data Centre
5 3 (3.66%) Smartphone
6 2 (2.44%) Client/Server
6 2 (2.44%) iPad
6 2 (2.44%) PDA
7 1 (1.22%) Computer Science
7 1 (1.22%) Xbox
Operating Systems
1 70 (85.37%) Windows
2 30 (36.59%) Windows 7
2 30 (36.59%) Windows Server
3 25 (30.49%) Windows Server 2008
4 20 (24.39%) Windows Server 2012
5 9 (10.98%) Windows 8
5 9 (10.98%) Windows Server 2003
6 8 (9.76%) Android
6 8 (9.76%) Mac OS X
7 7 (8.54%) Windows 10
8 6 (7.32%) Apple iOS
9 4 (4.88%) Linux
9 4 (4.88%) Mac OS
9 4 (4.88%) Windows XP
10 3 (3.66%) Windows Phone
11 2 (2.44%) Unix
11 2 (2.44%) Windows Mobile
12 1 (1.22%) CentOS
12 1 (1.22%) Ubuntu
12 1 (1.22%) Windows Vista
Processes & Methodologies
1 14 (17.07%) ITIL
2 7 (8.54%) Line Management
3 4 (4.88%) Email Filtering
3 4 (4.88%) Kalman Filter
3 4 (4.88%) Network Management
3 4 (4.88%) Service Delivery
3 4 (4.88%) Service Management
3 4 (4.88%) Software Distribution
3 4 (4.88%) Web Filtering
4 3 (3.66%) Open Source
5 2 (2.44%) B2C
5 2 (2.44%) Case Management
5 2 (2.44%) Continuous Improvement
5 2 (2.44%) CRM
5 2 (2.44%) Migration
5 2 (2.44%) Network Planning
5 2 (2.44%) Security Operations
5 2 (2.44%) Software Deployment
6 1 (1.22%) ERP
6 1 (1.22%) Incident Management
Programming Languages
1 11 (13.41%) SQL
2 1 (1.22%) C#
2 1 (1.22%) JavaScript
2 1 (1.22%) VB
2 1 (1.22%) VB6
2 1 (1.22%) VBScript
Qualifications
1 9 (10.98%) Microsoft Certification
2 7 (8.54%) MCSE
3 5 (6.10%) MCP
3 5 (6.10%) MCSA
4 2 (2.44%) CCDA
4 2 (2.44%) CCNA
4 2 (2.44%) Cisco Certification
4 2 (2.44%) DBS Check
4 2 (2.44%) Degree
4 2 (2.44%) DV Cleared
4 2 (2.44%) MCITP
4 2 (2.44%) SC Cleared
4 2 (2.44%) Security Cleared
5 1 (1.22%) HND
Quality Assurance & Compliance
1 9 (10.98%) SLA
2 4 (4.88%) ISO/IEC 27001
3 2 (2.44%) PCI DSS
System Software
1 62 (75.61%) Active Directory
2 22 (26.83%) VMware Infrastructure
3 13 (15.85%) Terminal Services
4 9 (10.98%) Hyper-V
5 4 (4.88%) XenDesktop
6 2 (2.44%) Virtual Machines
6 2 (2.44%) VMware ESXi
6 2 (2.44%) vSphere
7 1 (1.22%) XenApp
Systems Management
1 3 (3.66%) Backup Exec
2 1 (1.22%) SCCM
Vendors
1 51 (62.20%) Microsoft
2 26 (31.71%) VMware
3 24 (29.27%) Citrix
4 19 (23.17%) Cisco
5 16 (19.51%) Apple
6 7 (8.54%) HP
7 5 (6.10%) Sage
7 5 (6.10%) Veeam
8 4 (4.88%) Dell
8 4 (4.88%) ZyXEL
9 3 (3.66%) Sophos
10 2 (2.44%) Avaya
10 2 (2.44%) Draytek
10 2 (2.44%) LANDesk
10 2 (2.44%) NETGEAR
10 2 (2.44%) Symantec
11 1 (1.22%) Google
11 1 (1.22%) Kaspersky
11 1 (1.22%) Mitel
11 1 (1.22%) NetApp
Wakefield, West Yorkshire
Recital Consulting
Salary: £22000 - £26000 Per Annum
Posted: 19 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 4 days ago
Burton-On-Trent, Staffordshire
Bluetownonline
Posted: 4 days ago
Liverpool, Merseyside
Circle Recruitment
Salary: £20000 - £22000 per annum + Package
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 days ago
Wakefield
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 11 days ago
West London
Clarion Communication IT
Salary: £30,000 per annum
Posted: 18 days ago
London
ORC International
Salary: Competitive
Posted: 27 days ago