2nd/3rd Line Support Technician
UK
The median 2nd/3rd Line Support Technician salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 23 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 23 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 887 | 977 | 1213 |
| Rank change year-on-year | +90 | +236 | -338 |
| Permanent jobs requiring a 2nd/3rd Line Support Technician | 2 | 1 | 2 |
| As % of all permanent jobs advertised in the UK | 0.002% | 0.001% | 0.001% |
| As % of the Job Titles category | 0.002% | 0.001% | 0.001% |
| Number of salaries quoted | 2 | 1 | 2 |
| 10th Percentile | £28,000 | - | £30,575 |
| 25th Percentile | £28,750 | £33,750 | £30,688 |
| Median annual salary (50th Percentile) | £32,500 | £37,500 | £32,250 |
| Median % change year-on-year | -13.33% | +16.28% | +11.21% |
| 75th Percentile | £36,250 | £41,250 | £33,688 |
| 90th Percentile | £37,000 | - | £33,725 |
| UK excluding London median annual salary | £35,000 | £37,500 | £32,500 |
| % change year-on-year | -6.67% | +15.38% | +12.07% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,477 | 96,786 | 147,852 |
| % of permanent jobs with a recognized job title | 94.63% | 91.57% | 96.05% |
| Number of salaries quoted | 66,588 | 60,676 | 85,408 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £53,000 | £60,000 | £60,000 |
| Median % change year-on-year | -11.67% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,075 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
2nd/3rd Line Support Technician
Job Vacancy Trend
Job postings that featured 2nd/3rd Line Support Technician in the job title as a proportion of all IT jobs advertised.
2nd/3rd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Technician.
2nd/3rd Line Support Technician
Top 5 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Technician within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +115 | 2 | £32,500 | -13.33% | |
| UK excluding London | +3 | 1 | £35,000 | -6.67% | |
| London | - | 1 | £30,000 | - | |
| Midlands | - | 1 | £35,000 | - | |
| West Midlands | - | 1 | £35,000 | - |
2nd/3rd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 23 April 2024, 2nd/3rd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd/3rd Line Support Technician in the job title.
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2nd/3rd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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