The first table below looks at the demand for the 3rd Line Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Manager in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Third Line Support Manager
Rank 865 875 885
Rank change year-on-year
+10 +10
Permanent jobs requiring a 3rd Line Support Manager 6 26 10
As % of all permanent IT jobs located in the UK 0.005% 0.022% 0.008%
As % of the Job Titles category 0.006% 0.023% 0.008%
Number of salaries quoted 6 12 10
Average salary £47,500 £35,000 £55,000
Average salary % change year-on-year
+35.71% -36.36%
90% offered a salary of more than £33,000 £28,000 £34,400
10% offered a salary of more than £51,250 £51,500 £56,500
UK excluding London average salary £26,000 £35,000 £55,000
% change year-on-year
-25.71% -36.36%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
104165 114120 121133
As % of all permanent IT jobs located in the UK 94.41% 94.97% 94.12%
Number of salaries quoted 86738 97875 102752
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

3rd Line Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Manager within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Manager Jobs Demand Trend

3rd Line Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Manager within the UK.

3rd Line Support Manager Salary Trend

3rd Line Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Manager over the 3 months to 18 June 2013 within the UK.

3rd Line Support Manager Salary Histogram

3rd Line Support Manager
Top 5 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Manager within the UK over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +14 6 £47,500 +33.80%
London +42 5 £47,500 +46.15%
Hull -10 1 £26,000 -
East Yorkshire -12 1 £26,000 -
Yorkshire -16 1 £26,000 -

3rd Line Support Manager
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs within the UK that cited 3rd Line Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Manager in their job title.

1 12 (66.67%) Cisco
2 10 (55.56%) IP Telephony
3 9 (50.00%) Service Delivery
4 7 (38.89%) CCVP
4 7 (38.89%) Cisco Certification
4 7 (38.89%) Windows
4 7 (38.89%) Cisco UCCX
5 6 (33.33%) Unified Communications
5 6 (33.33%) Cisco IPT
5 6 (33.33%) Cisco UCCE
5 6 (33.33%) .NET
5 6 (33.33%) CCIE
5 6 (33.33%) CCNA
5 6 (33.33%) Finance
5 6 (33.33%) SLA
6 5 (27.78%) Windows Server 2003
6 5 (27.78%) Windows Server 2008
6 5 (27.78%) Network Design
7 4 (22.22%) VLAN
7 4 (22.22%) Exchange Server 2003
7 4 (22.22%) VMware Infrastructure
7 4 (22.22%) Twitter
7 4 (22.22%) SAN
7 4 (22.22%) Configuration Management
7 4 (22.22%) VMware
7 4 (22.22%) Management Information System
7 4 (22.22%) HP
7 4 (22.22%) C#
7 4 (22.22%) SQL
7 4 (22.22%) IIS

3rd Line Support Manager
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs within the UK that cited 3rd Line Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (33.33%) .NET
2 1 (5.556%) ASP.NET
Application Platforms
1 4 (22.22%) IIS
1 4 (22.22%) MS Exchange
1 4 (22.22%) Exchange Server 2003
2 3 (16.67%) Exchange Server 2007
3 1 (5.556%) Moodle
3 1 (5.556%) Exchange Server 2010
Applications
1 3 (16.67%) MS Excel
1 3 (16.67%) Spreadsheet
Business Applications
1 1 (5.556%) Agresso
Communications & Networking
1 10 (55.56%) IP Telephony
2 6 (33.33%) Cisco IPT
2 6 (33.33%) Unified Communications
3 4 (22.22%) VLAN
3 4 (22.22%) SAN
4 3 (16.67%) Wireless
5 1 (5.556%) TCP/IP
5 1 (5.556%) BSS
5 1 (5.556%) MGCP
5 1 (5.556%) H.323
5 1 (5.556%) Firewall
5 1 (5.556%) Fibre Channel
5 1 (5.556%) iSCSI
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 2 (11.11%) SQL Server 2000
2 2 (11.11%) SQL Server 2005
3 1 (5.556%) SQL Server 2008
3 1 (5.556%) MySQL
General
1 6 (33.33%) Finance
Miscellaneous
1 4 (22.22%) Management Information System
2 1 (5.556%) SaaS
Operating Systems
1 7 (38.89%) Windows
2 5 (27.78%) Windows Server 2003
2 5 (27.78%) Windows Server 2008
3 4 (22.22%) Linux
4 3 (16.67%) Windows XP
4 3 (16.67%) Mac OS X
4 3 (16.67%) Windows Vista
5 1 (5.556%) UNIX
Processes & Methodologies
1 9 (50.00%) Service Delivery
2 5 (27.78%) Network Design
3 4 (22.22%) Configuration Management
4 3 (16.67%) Time Management
4 3 (16.67%) Network Management
5 2 (11.11%) ITIL
6 1 (5.556%) Root Cause Analysis
6 1 (5.556%) Service Management
6 1 (5.556%) Disaster Recovery
6 1 (5.556%) ITSM
6 1 (5.556%) Supplier Management
6 1 (5.556%) Incident Management
6 1 (5.556%) Problem Management
6 1 (5.556%) Release Management
Programming Languages
1 4 (22.22%) C#
1 4 (22.22%) SQL
2 1 (5.556%) Java
Qualifications
1 7 (38.89%) Cisco Certification
1 7 (38.89%) CCVP
2 6 (33.33%) CCIE
2 6 (33.33%) CCNA
3 2 (11.11%) CCNP
4 1 (5.556%) MCP
4 1 (5.556%) Microsoft Certification
4 1 (5.556%) A+ Certification
4 1 (5.556%) ITIL Certification
4 1 (5.556%) Network+ Certification
Quality Assurance & Compliance
1 6 (33.33%) SLA
System Software
1 4 (22.22%) VMware Infrastructure
2 3 (16.67%) XenApp
3 1 (5.556%) Hyper-V
3 1 (5.556%) Active Directory
3 1 (5.556%) Terminal Server
Systems Management
1 7 (38.89%) Cisco UCCX
2 6 (33.33%) Cisco UCCE
3 1 (5.556%) Norton AntiVirus
3 1 (5.556%) Cisco CUCM
Vendors
1 12 (66.67%) Cisco
2 4 (22.22%) HP
2 4 (22.22%) VMware
2 4 (22.22%) Twitter
3 3 (16.67%) ProCurve
3 3 (16.67%) Dell
3 3 (16.67%) Citrix
3 3 (16.67%) Microsoft
3 3 (16.67%) Apple
4 1 (5.556%) Salesforce.com
4 1 (5.556%) Symantec
4 1 (5.556%) CommVault
4 1 (5.556%) FalconStor
4 1 (5.556%) IPFX
4 1 (5.556%) Tandberg
4 1 (5.556%) Oracle