The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Contact Management
UK
Rank 851 886 927
Rank change year-on-year
+35 +41
Permanent jobs citing Contact Management 11 66 27
As % of all permanent IT jobs located in the UK 0.013% 0.064% 0.026%
As % of the Processes & Methodologies category 0.015% 0.073% 0.030%
Number of salaries quoted 7 45 24
Median salary £45,500 £80,000 £71,250
Median salary % change year-on-year
-43.12% +12.28%
90% offered a salary of more than £28,800 £36,500 £37,500
10% offered a salary of more than £45,700 £80,000 £150,000
UK excluding London median salary £27,250 £80,000 £150,000
% change year-on-year
-65.93% -46.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74514 90394 91285
As % of all permanent IT jobs located in the UK 88.73% 88.27% 86.69%
Number of salaries quoted 61291 75075 74756
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,250
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 22 February 2017 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 10 £45,500 -43.12% 1
London +44 7 £45,500 -6.66%
South East +51 2 £19,500 -75.62% 1
Kent +24 2 £19,500 -43.16% 1
Maidstone -15 2 £19,500 -
Scotland +19 1 - -
South West +19 1 £35,000 -30.00%
Edinburgh -2 1 - -
Bristol - 1 £35,000 -

Contact Management
Top 30 Related IT Skills

For the 6 months to 22 February 2017, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 21 (42.00%) Finance
2 16 (32.00%) CRM
3 14 (28.00%) Law
3 14 (28.00%) Cyberthreat
3 14 (28.00%) Cyber Intelligence
4 13 (26.00%) SQL
5 10 (20.00%) SaaS
6 9 (18.00%) Degree
6 9 (18.00%) Microsoft
7 8 (16.00%) B2B
7 8 (16.00%) B2B Sales
8 7 (14.00%) SQL Server
9 5 (10.00%) Oracle
9 5 (10.00%) MS Exchange
9 5 (10.00%) SOA
9 5 (10.00%) ETL
9 5 (10.00%) Business Intelligence
9 5 (10.00%) SAP
9 5 (10.00%) Cisco
9 5 (10.00%) HP
9 5 (10.00%) BusinessObjects
9 5 (10.00%) Citrix
9 5 (10.00%) Advertising
9 5 (10.00%) VMware
9 5 (10.00%) Retail
9 5 (10.00%) Billing
9 5 (10.00%) Data Management
9 5 (10.00%) HP SIM
9 5 (10.00%) Data Centre
9 5 (10.00%) QlikView

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) MS Exchange
1 5 (10.00%) Oracle SOA Suite
Applications
1 4 (8.00%) MS Excel
2 1 (2.00%) MS Office
Business Applications
1 1 (2.00%) Dynamics CRM
Cloud Services
1 10 (20.00%) SaaS
Database & Business Intelligence
1 7 (14.00%) SQL Server
2 5 (10.00%) BusinessObjects
2 5 (10.00%) BusinessObjects Web Intelligence
2 5 (10.00%) QlikView
3 2 (4.00%) SQL Server 2008
3 2 (4.00%) SQL Server 2012
3 2 (4.00%) SQL Server Reporting Services
Development Applications
1 5 (10.00%) Talend Open Studio
2 2 (4.00%) Visual Studio
3 1 (2.00%) JIRA
General
1 21 (42.00%) Finance
2 14 (28.00%) Law
3 5 (10.00%) Advertising
3 5 (10.00%) Billing
3 5 (10.00%) Retail
4 2 (4.00%) Dutch Language
4 2 (4.00%) Front Office
5 1 (2.00%) Back Office
Job Titles
1 10 (20.00%) Sales Executive
2 8 (16.00%) Solutions Sales Executive
3 7 (14.00%) Analyst
4 5 (10.00%) Business Intelligence Analyst
4 5 (10.00%) Field Sales Executive
4 5 (10.00%) Infrastructure Engineer
5 4 (8.00%) Applications Support
5 4 (8.00%) Developer
6 3 (6.00%) CRM Trainer
6 3 (6.00%) Network Infrastructure Engineer
6 3 (6.00%) Salesforce Trainer
6 3 (6.00%) Trainer
7 2 (4.00%) Applications Developer
7 2 (4.00%) Consultant
7 2 (4.00%) CRM Developer
7 2 (4.00%) Information Security Consultant
7 2 (4.00%) Security Consultant
7 2 (4.00%) Software Sales Executive
7 2 (4.00%) SQL Developer
7 2 (4.00%) SSRS Developer
Miscellaneous
1 14 (28.00%) Cyberthreat
2 5 (10.00%) Data Centre
3 3 (6.00%) Management Information System
4 2 (4.00%) Algorithms
4 2 (4.00%) Analytical Skills
4 2 (4.00%) BBC
4 2 (4.00%) Computer Science
4 2 (4.00%) Data Structures
Operating Systems
1 2 (4.00%) Linux
1 2 (4.00%) Unix
Processes & Methodologies
1 16 (32.00%) CRM
2 14 (28.00%) Cyber Intelligence
3 8 (16.00%) B2B
3 8 (16.00%) B2B Sales
4 5 (10.00%) Business Intelligence
4 5 (10.00%) Data Management
4 5 (10.00%) ETL
4 5 (10.00%) SOA
4 5 (10.00%) Test Scripting
5 4 (8.00%) Business Development
6 3 (6.00%) Agile Software Development
6 3 (6.00%) Campaign Management
6 3 (6.00%) Change Management
6 3 (6.00%) Project Management
7 2 (4.00%) Data Security
7 2 (4.00%) Information Security
7 2 (4.00%) OO
7 2 (4.00%) OOD
7 2 (4.00%) Risk Management
7 2 (4.00%) Software Engineering
Programming Languages
1 13 (26.00%) SQL
2 5 (10.00%) PowerShell
3 2 (4.00%) C++
3 2 (4.00%) T-SQL
4 1 (2.00%) PHP
Qualifications
1 9 (18.00%) Degree
Quality Assurance & Compliance
1 3 (6.00%) QA
2 2 (4.00%) ISO/IEC 27001
2 2 (4.00%) PCI DSS
3 1 (2.00%) SLA
System Software
1 5 (10.00%) XenApp
Systems Management
1 5 (10.00%) HP SIM
2 2 (4.00%) Cisco UCCX
Vendors
1 9 (18.00%) Microsoft
2 5 (10.00%) Cisco
2 5 (10.00%) Citrix
2 5 (10.00%) HP
2 5 (10.00%) Kaseya
2 5 (10.00%) Oracle
2 5 (10.00%) SAP
2 5 (10.00%) SolarWinds
2 5 (10.00%) Talend
2 5 (10.00%) VMware
3 3 (6.00%) Salesforce.com