The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Contact Management
Rank 876 923 934
Rank change year-on-year
+47 +11
Permanent jobs citing Contact Management 36 33 59
As % of all permanent IT jobs located in the UK 0.037% 0.030% 0.050%
As % of the Processes & Methodologies category 0.042% 0.034% 0.059%
Number of salaries quoted 28 25 53
Median salary £40,000 £40,000 £58,500
Median salary % change year-on-year
- -31.62%
90% offered a salary of more than £33,450 £16,565 £25,000
10% offered a salary of more than £70,000 £91,000 £150,000
UK excluding London median salary £70,000 £28,500 £150,000
% change year-on-year
+145.61% -81.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86109 95786 100064
As % of all permanent IT jobs located in the UK 88.02% 87.52% 85.36%
Number of salaries quoted 72031 78787 79868
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 26 August 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 26 £40,000 -8.57% 2
London +62 21 £40,000 -23.80% 1
Wembley - 3 £42,500 -
South East +20 2 £20,125 -74.84%
Maidstone - 2 £20,125 -
Cheshire - 2 £29,750 -
Kent - 2 £20,125 -
North West - 2 £29,750 -
East of England +19 1 £49,000 - 1
Luton - 1 £49,000 - 1
Macclesfield - 1 £20,500 -
Warrington - 1 £39,000 -
Edinburgh - 1 - -
Scotland - 1 - -
Bedfordshire - 1 £49,000 - 1

Contact Management
Top 30 Related IT Skills

For the 6 months to 26 August 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 43 (67.19%) SaaS
2 35 (54.69%) CRM
3 33 (51.56%) Degree
4 32 (50.00%) Microsoft
5 28 (43.75%) Front Office
6 15 (23.44%) Mentoring
6 15 (23.44%) Dutch Language
7 14 (21.88%) Finance
8 13 (20.31%) B2B
9 6 (9.38%) Cisco
10 5 (7.81%) Telecoms
10 5 (7.81%) MS Excel
10 5 (7.81%) User Experience
10 5 (7.81%) Budgeting and Forecasting
11 4 (6.25%) Affiliate Network
11 4 (6.25%) Actionable Insight
11 4 (6.25%) Analytical Skills
11 4 (6.25%) Business Development
11 4 (6.25%) Mandarin Language
11 4 (6.25%) Marketing
11 4 (6.25%) SEO
11 4 (6.25%) E-Commerce
11 4 (6.25%) SQL Server
12 3 (4.69%) Citrix
12 3 (4.69%) Cisco Certification
12 3 (4.69%) Risk Management
12 3 (4.69%) Quality Management
12 3 (4.69%) Change Management
12 3 (4.69%) Management Information System
12 3 (4.69%) SQL

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.69%) MS Exchange
2 1 (1.56%) SAS
Applications
1 5 (7.81%) MS Excel
2 2 (3.13%) MS PowerPoint
Cloud Services
1 43 (67.19%) SaaS
Communications & Networking
1 3 (4.69%) Cisco ICM
1 3 (4.69%) VoIP
2 1 (1.56%) FTP
Database & Business Intelligence
1 4 (6.25%) SQL Server
2 1 (1.56%) BusinessObjects
2 1 (1.56%) BusinessObjects Web Intelligence
2 1 (1.56%) QlikView
2 1 (1.56%) SQL Server 2008
2 1 (1.56%) SQL Server 2012
2 1 (1.56%) SQL Server Reporting Services
Development Applications
1 1 (1.56%) Talend Open Studio
1 1 (1.56%) Visual Studio
General
1 28 (43.75%) Front Office
2 15 (23.44%) Dutch Language
3 14 (21.88%) Finance
4 5 (7.81%) Telecoms
5 4 (6.25%) Mandarin Language
5 4 (6.25%) Marketing
6 1 (1.56%) Advertising
6 1 (1.56%) Billing
6 1 (1.56%) Law
6 1 (1.56%) Retail
Job Titles
1 37 (57.81%) Sales Executive
2 22 (34.38%) Solutions Sales Executive
3 15 (23.44%) Software Sales Executive
4 13 (20.31%) Inside Sales Executive
4 13 (20.31%) Internal Sales Executive
5 9 (14.06%) Field Sales Executive
6 6 (9.38%) Infrastructure Engineer
7 4 (6.25%) Analyst
7 4 (6.25%) Business Manager
7 4 (6.25%) Consultant
7 4 (6.25%) E-Commerce Manager
7 4 (6.25%) SaaS Consultant
7 4 (6.25%) Sales Consultant
8 3 (4.69%) Network Engineer
8 3 (4.69%) Network Infrastructure Engineer
8 3 (4.69%) Senior Infrastructure Engineer
8 3 (4.69%) VMware Engineer
8 3 (4.69%) VoIP Engineer
8 3 (4.69%) Wintel Engineer
8 3 (4.69%) Wintel Infrastructure Engineer
Miscellaneous
1 5 (7.81%) User Experience
2 4 (6.25%) Analytical Skills
3 3 (4.69%) Data Centre
3 3 (4.69%) Management Information System
4 1 (1.56%) Credit Risk
4 1 (1.56%) Cyberthreat
4 1 (1.56%) Mathematics
Processes & Methodologies
1 35 (54.69%) CRM
2 15 (23.44%) Mentoring
3 13 (20.31%) B2B
4 5 (7.81%) Budgeting and Forecasting
5 4 (6.25%) Actionable Insight
5 4 (6.25%) Affiliate Network
5 4 (6.25%) Business Development
5 4 (6.25%) E-Commerce
5 4 (6.25%) SEO
6 3 (4.69%) Change Management
6 3 (4.69%) Quality Management
6 3 (4.69%) Risk Management
6 3 (4.69%) Stakeholder Management
7 2 (3.13%) Presales
8 1 (1.56%) Business Intelligence
8 1 (1.56%) Campaign Management
8 1 (1.56%) Data Management
8 1 (1.56%) Facilities Management
8 1 (1.56%) SOA
8 1 (1.56%) Translating Business Requirements
Programming Languages
1 3 (4.69%) SQL
2 1 (1.56%) T-SQL
Qualifications
1 33 (51.56%) Degree
2 3 (4.69%) Cisco Certification
3 1 (1.56%) AAT
System Software
1 3 (4.69%) VMware Infrastructure
Systems Management
1 3 (4.69%) Cisco CUCM
1 3 (4.69%) Cisco UCCE
1 3 (4.69%) Cisco UCCX
1 3 (4.69%) HP SIM
Vendors
1 32 (50.00%) Microsoft
2 6 (9.38%) Cisco
3 3 (4.69%) Citrix
3 3 (4.69%) HP
3 3 (4.69%) Kaseya
3 3 (4.69%) SolarWinds
3 3 (4.69%) VMware
4 2 (3.13%) SAP
5 1 (1.56%) Oracle
5 1 (1.56%) Salesforce.com
5 1 (1.56%) Talend
Luton, Bedfordshire
JM
Salary: £48000 - £50000 per annum + Excellent benefits and bonus package
Posted: 8 hours ago
City, London
Oscar
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago