The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Contact Management
Rank 870 924 914
Rank change year-on-year
+54 -10
Permanent jobs citing Contact Management 48 39 70
As % of all permanent IT jobs located in the UK 0.050% 0.036% 0.061%
As % of the Processes & Methodologies category 0.057% 0.041% 0.072%
Number of salaries quoted 38 35 61
Median salary £49,000 £70,000 £57,500
Median salary % change year-on-year
-30.00% +21.73%
90% offered a salary of more than £28,900 £23,200 £39,500
10% offered a salary of more than £70,000 £100,000 £90,000
UK excluding London median salary £70,000 £80,000 £57,500
% change year-on-year
-12.50% +39.13%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
84459 94716 97476
As % of all permanent IT jobs located in the UK 88.26% 87.50% 85.31%
Number of salaries quoted 70336 78260 78020
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 26 September 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 27 £40,000 -42.85% 2
London +42 16 £40,000 -20.00%
East of England +26 5 £49,000 -
Bedfordshire - 5 £49,000 -
Edinburgh - 5 - -
Scotland - 5 - -
Luton - 5 £49,000 -
South East +28 3 £20,500 -74.37%
Maidstone - 3 £20,500 -
Kent - 3 £20,500 -
North West +15 2 £29,750 -62.81%
Cheshire - 2 £29,750 -
South West -16 1 - - 2
Wiltshire - 1 - -
Chippenham - 1 - -
Macclesfield - 1 £20,500 -
Warrington - 1 £39,000 -

Contact Management
Top 30 Related IT Skills

For the 6 months to 26 September 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 41 (60.29%) SaaS
2 39 (57.35%) CRM
3 34 (50.00%) Degree
4 30 (44.12%) Microsoft
5 25 (36.76%) Front Office
6 17 (25.00%) Finance
7 16 (23.53%) B2B
7 16 (23.53%) Dutch Language
7 16 (23.53%) Mentoring
8 7 (10.29%) Business Development
8 7 (10.29%) SQL
9 6 (8.82%) SAP
10 5 (7.35%) Oracle
10 5 (7.35%) MS Excel
10 5 (7.35%) Business Intelligence
10 5 (7.35%) SOA
10 5 (7.35%) ETL
10 5 (7.35%) BusinessObjects
10 5 (7.35%) Law
10 5 (7.35%) Advertising
10 5 (7.35%) Billing
10 5 (7.35%) Data Management
10 5 (7.35%) Telecoms
10 5 (7.35%) Retail
10 5 (7.35%) BusinessObjects Web Intelligence
10 5 (7.35%) QlikView
10 5 (7.35%) Talend Open Studio
10 5 (7.35%) User Experience
10 5 (7.35%) Talend
10 5 (7.35%) Budgeting and Forecasting

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.41%) MS Exchange
2 1 (1.47%) SAS
Applications
1 5 (7.35%) MS Excel
Cloud Services
1 41 (60.29%) SaaS
Communications & Networking
1 1 (1.47%) Cisco ICM
1 1 (1.47%) FTP
1 1 (1.47%) VoIP
Database & Business Intelligence
1 5 (7.35%) BusinessObjects
1 5 (7.35%) BusinessObjects Web Intelligence
1 5 (7.35%) QlikView
2 4 (5.88%) SQL Server
3 1 (1.47%) SQL Server 2008
3 1 (1.47%) SQL Server 2012
3 1 (1.47%) SQL Server Reporting Services
Development Applications
1 5 (7.35%) Talend Open Studio
2 1 (1.47%) Visual Studio
General
1 25 (36.76%) Front Office
2 17 (25.00%) Finance
3 16 (23.53%) Dutch Language
4 5 (7.35%) Advertising
4 5 (7.35%) Billing
4 5 (7.35%) Law
4 5 (7.35%) Retail
4 5 (7.35%) Telecoms
5 4 (5.88%) Mandarin Language
5 4 (5.88%) Marketing
6 1 (1.47%) Back Office
Job Titles
1 41 (60.29%) Sales Executive
2 25 (36.76%) Solutions Sales Executive
3 16 (23.53%) Software Sales Executive
4 13 (19.12%) Field Sales Executive
5 9 (13.24%) Inside Sales Executive
5 9 (13.24%) Internal Sales Executive
6 7 (10.29%) Analyst
7 5 (7.35%) Business Intelligence Analyst
8 4 (5.88%) Business Manager
8 4 (5.88%) E-Commerce Manager
8 4 (5.88%) Infrastructure Engineer
9 3 (4.41%) Applications Support
9 3 (4.41%) Exchange Engineer
9 3 (4.41%) VMware Engineer
9 3 (4.41%) Wintel Engineer
9 3 (4.41%) Wintel Infrastructure Engineer
10 2 (2.94%) Graduate
10 2 (2.94%) Graduate Applications Support
11 1 (1.47%) IT Manager
11 1 (1.47%) Systems Analyst
Miscellaneous
1 5 (7.35%) Cyberthreat
1 5 (7.35%) User Experience
2 4 (5.88%) Analytical Skills
3 3 (4.41%) Data Centre
4 2 (2.94%) Management Information System
5 1 (1.47%) Credit Risk
5 1 (1.47%) Mathematics
Processes & Methodologies
1 39 (57.35%) CRM
2 16 (23.53%) B2B
2 16 (23.53%) Mentoring
3 7 (10.29%) Business Development
4 5 (7.35%) Budgeting and Forecasting
4 5 (7.35%) Business Intelligence
4 5 (7.35%) Data Management
4 5 (7.35%) ETL
4 5 (7.35%) SOA
5 4 (5.88%) Actionable Insight
5 4 (5.88%) Affiliate Network
5 4 (5.88%) E-Commerce
5 4 (5.88%) SEO
6 2 (2.94%) Change Management
7 1 (1.47%) Agile Software Development
7 1 (1.47%) Facilities Management
7 1 (1.47%) Incident Management
7 1 (1.47%) PRINCE
7 1 (1.47%) Requirements Analysis
7 1 (1.47%) Risk Management
Programming Languages
1 7 (10.29%) SQL
2 1 (1.47%) T-SQL
Qualifications
1 34 (50.00%) Degree
2 1 (1.47%) AAT
2 1 (1.47%) Cisco Certification
System Software
1 3 (4.41%) VMware Infrastructure
Systems Management
1 3 (4.41%) Cisco UCCX
1 3 (4.41%) HP SIM
2 1 (1.47%) Cisco CUCM
2 1 (1.47%) Cisco UCCE
Vendors
1 30 (44.12%) Microsoft
2 6 (8.82%) SAP
3 5 (7.35%) Oracle
3 5 (7.35%) Talend
4 4 (5.88%) Cisco
5 3 (4.41%) Citrix
5 3 (4.41%) HP
5 3 (4.41%) Kaseya
5 3 (4.41%) SolarWinds
5 3 (4.41%) VMware
6 1 (1.47%) Salesforce.com