The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Contact Management
Rank 868 910 905
Rank change year-on-year
+42 -5
Permanent jobs citing Contact Management 67 27 32
As % of all permanent IT jobs located in the UK 0.066% 0.025% 0.030%
As % of the Processes & Methodologies category 0.076% 0.030% 0.036%
Number of salaries quoted 49 25 23
Average salary £80,000 £118,750 £37,500
Average salary % change year-on-year
-32.63% +216.66%
UK excluding London average salary £80,000 £150,000 £26,000
% change year-on-year
-46.66% +476.92%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87935 90766 89428
As % of all permanent IT jobs located in the UK 86.82% 85.27% 84.97%
Number of salaries quoted 72987 74501 71137
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Contact Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Contact Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 11 February 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 59 £80,000 -32.63% 10
South East +28 29 £80,000 -46.66% 2
London +28 26 £50,000 +66.66% 4
East Sussex +22 24 £80,000 -46.66%
Brighton +12 24 £80,000 -46.66%
Surrey +9 2 £72,500 +81.25%
Wiltshire +2 2 £50,000 -
South West -10 2 £50,000 - 1
Edinburgh - 2 £80,000 -
Glasgow - 2 £80,000 -
Scotland - 2 £80,000 -
Kent - 2 £34,313 - 1
Swindon - 2 £50,000 -
Manchester - 1 £35,000 - 1
Dartford - 1 £49,125 -
Maidstone - 1 £19,500 -
Berkshire - 1 £37,500 - 1
Reading - 1 £37,500 - 1
East of England - 1 £30,000 - 1
North West - 1 £35,000 - 2
Hertfordshire - 1 £30,000 - 1

Contact Management
Top 30 Related IT Skills

For the 6 months to 11 February 2016, IT jobs within the UK citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 80 (58.39%) CRM
2 77 (56.20%) SaaS
3 42 (30.66%) Front Office
4 32 (23.36%) Microsoft
5 31 (22.63%) Finance
6 28 (20.44%) Degree
7 26 (18.98%) Analytical Skills
8 22 (16.06%) B2B
9 17 (12.41%) ITIL
10 16 (11.68%) Project Management
10 16 (11.68%) Service Management
10 16 (11.68%) ITSM
11 15 (10.95%) Marketing
11 15 (10.95%) Asset Management
11 15 (10.95%) Business Analysis
12 14 (10.22%) Knowledge Management
12 14 (10.22%) Infrastructure Management
13 13 (9.49%) Management Information System
13 13 (9.49%) Cisco
13 13 (9.49%) Internet
14 12 (8.76%) C++
14 12 (8.76%) GIS
14 12 (8.76%) Software Engineering
15 11 (8.03%) Unix
15 11 (8.03%) Linux
15 11 (8.03%) OO
15 11 (8.03%) OOD
15 11 (8.03%) Low Latency
15 11 (8.03%) Data Structures
15 11 (8.03%) Algorithms

Contact Management
Top Related IT Skills by Category

For the 6 months to 11 February 2016, IT jobs within the UK citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.19%) Exchange Server 2013
2 1 (0.73%) Alfresco
2 1 (0.73%) SharePoint
Applications
1 5 (3.65%) Photoshop
2 4 (2.92%) MS Excel
3 3 (2.19%) MS Office
Business Applications
1 9 (6.57%) Dynamics CRM
2 2 (1.46%) Oracle EBS
2 2 (1.46%) Oracle Financials
2 2 (1.46%) SAP CRM
3 1 (0.73%) SAP ERP
3 1 (0.73%) SAP SCM
Cloud Services
1 77 (56.20%) SaaS
2 9 (6.57%) Cloud Computing
Communications & Networking
1 13 (9.49%) Internet
2 8 (5.84%) Cisco ICM
3 6 (4.38%) FTP
3 6 (4.38%) VoIP
4 2 (1.46%) Firewall
4 2 (1.46%) NetScaler
Database & Business Intelligence
1 12 (8.76%) GIS
2 7 (5.11%) NoSQL
Development Applications
1 1 (0.73%) Visual Studio
General
1 42 (30.66%) Front Office
2 31 (22.63%) Finance
3 15 (10.95%) Marketing
4 8 (5.84%) Retail
5 7 (5.11%) Law
5 7 (5.11%) Multimedia
5 7 (5.11%) Publishing
6 6 (4.38%) Local Government
7 3 (2.19%) Banking
8 2 (1.46%) Billing
8 2 (1.46%) Telecoms
9 1 (0.73%) Aerospace
9 1 (0.73%) Military
Job Titles
1 38 (27.74%) Sales Executive
2 28 (20.44%) CRM Executive
3 21 (15.33%) Consultant
4 20 (14.60%) Account Executive
4 20 (14.60%) Sales Consultant
4 20 (14.60%) Software Sales Executive
5 18 (13.14%) Inside Sales Executive
5 18 (13.14%) Internal Sales Executive
5 18 (13.14%) Solutions Sales Executive
6 15 (10.95%) Developer
7 11 (8.03%) Applications Developer
7 11 (8.03%) Real Time Developer
8 9 (6.57%) Head of Analysis
8 9 (6.57%) Head of Business Analysis
9 8 (5.84%) Account Manager
9 8 (5.84%) Network Engineer
9 8 (5.84%) Relationships Manager
10 7 (5.11%) Senior Network Engineer
11 5 (3.65%) Administrator
11 5 (3.65%) Strategic Account Manager
Libraries, Frameworks & Software Standards
1 6 (4.38%) HTML
2 3 (2.19%) .NET
3 1 (0.73%) ASP.NET
3 1 (0.73%) CSS
3 1 (0.73%) J2EE
3 1 (0.73%) XML
Miscellaneous
1 26 (18.98%) Analytical Skills
2 13 (9.49%) Management Information System
3 11 (8.03%) Algorithms
3 11 (8.03%) Data Structures
4 9 (6.57%) Driving Licence
5 7 (5.11%) Data Centre
5 7 (5.11%) Pricing Data
5 7 (5.11%) Social Media
5 7 (5.11%) User Experience
6 3 (2.19%) Data Conversion
7 2 (1.46%) Mainframe
8 1 (0.73%) Mathematics
Operating Systems
1 11 (8.03%) Linux
1 11 (8.03%) Unix
2 7 (5.11%) Android
2 7 (5.11%) Apple iOS
3 1 (0.73%) Windows
3 1 (0.73%) Windows 2000
3 1 (0.73%) Windows NT
3 1 (0.73%) Windows Server 2003
3 1 (0.73%) Windows XP
Processes & Methodologies
1 80 (58.39%) CRM
2 22 (16.06%) B2B
3 17 (12.41%) ITIL
4 16 (11.68%) ITSM
4 16 (11.68%) Project Management
4 16 (11.68%) Service Management
5 15 (10.95%) Asset Management
5 15 (10.95%) Business Analysis
6 14 (10.22%) Infrastructure Management
6 14 (10.22%) Knowledge Management
7 12 (8.76%) Software Engineering
8 11 (8.03%) High Availability
8 11 (8.03%) Low Latency
8 11 (8.03%) OO
8 11 (8.03%) OOD
8 11 (8.03%) SDLC
9 10 (7.30%) Analytics
9 10 (7.30%) Product Management
10 8 (5.84%) Line Management
10 8 (5.84%) Workflow
Programming Languages
1 12 (8.76%) C++
2 9 (6.57%) C#
3 8 (5.84%) SQL
4 5 (3.65%) C
5 1 (0.73%) Java
5 1 (0.73%) JavaScript
5 1 (0.73%) VB.NET
Qualifications
1 28 (20.44%) Degree
2 8 (5.84%) Cisco Certification
3 6 (4.38%) SC Cleared
3 6 (4.38%) Security Cleared
4 2 (1.46%) CITP
5 1 (0.73%) AAT
5 1 (0.73%) CCNA
5 1 (0.73%) DV Cleared
5 1 (0.73%) HNC
Quality Assurance & Compliance
1 1 (0.73%) SLA
System Software
1 4 (2.92%) VMware Infrastructure
Systems Management
1 8 (5.84%) Cisco CUCM
2 7 (5.11%) Cisco UCCE
3 1 (0.73%) CA Spectrum
Vendors
1 32 (23.36%) Microsoft
2 13 (9.49%) Cisco
3 7 (5.11%) Bloomberg
3 7 (5.11%) Computacenter
4 6 (4.38%) Northgate
5 5 (3.65%) Salesforce.com
6 4 (2.92%) EMC
6 4 (2.92%) HP
6 4 (2.92%) Intel Security
6 4 (2.92%) NetApp
6 4 (2.92%) VMware
7 3 (2.19%) SAP
8 2 (1.46%) Citrix
8 2 (1.46%) Hyperion
8 2 (1.46%) Oracle
8 2 (1.46%) Palo Alto
9 1 (0.73%) CA
London
Bloomberg
Salary: Competitive
Posted: 5 days ago
Reading
Ortolan Group
Posted: 6 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £33000.00 - £36900.00 per annum
Posted: 7 days ago
City of London
IQ Sales People
Salary: £30000 - £35000 per annum + £50K OTE + Benefits
Posted: 9 days ago
Torquay
Recruitment Genius Ltd
Salary: £21000 - £24000 per annum
Posted: 17 days ago