The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Contact Management
UK
Rank 830 850 917
Rank change year-on-year
+20 +67
Permanent jobs citing Contact Management 15 77 30
As % of all permanent IT jobs located in the UK 0.018% 0.077% 0.029%
As % of the Processes & Methodologies category 0.020% 0.088% 0.034%
Number of salaries quoted 8 61 29
Median salary £45,500 £72,500 £57,500
Median salary % change year-on-year
-37.24% +26.08%
90% offered a salary of more than £30,350 £41,000 £34,000
10% offered a salary of more than £46,850 £80,000 £150,000
UK excluding London median salary £35,000 £80,000 £150,000
% change year-on-year
-56.25% -46.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74108 87810 88690
As % of all permanent IT jobs located in the UK 88.15% 87.70% 86.04%
Number of salaries quoted 61013 73052 73139
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £76,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 18 January 2017 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 9 £45,500 -32.34% 2
Scotland +31 6 - -
Edinburgh +13 6 - -
London +37 5 £45,500 -15.97%
South East +24 2 £19,500 -75.62%
Kent +9 2 £19,500 -
Maidstone -17 2 £19,500 -
South West +18 1 £35,000 -30.00% 1
West Yorkshire - 1 £50,000 -
Yorkshire - 1 £50,000 -
Leeds - 1 £50,000 -
Bristol - 1 £35,000 - 1

Contact Management
Top 30 Related IT Skills

For the 6 months to 18 January 2017, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 31 (49.21%) CRM
2 25 (39.68%) Finance
3 20 (31.75%) SaaS
4 18 (28.57%) Degree
5 14 (22.22%) Law
5 14 (22.22%) Cyberthreat
5 14 (22.22%) Cyber Intelligence
6 13 (20.63%) Microsoft
6 13 (20.63%) B2B
7 12 (19.05%) SQL
8 8 (12.70%) Business Development
9 7 (11.11%) Dutch Language
9 7 (11.11%) Mentoring
9 7 (11.11%) Front Office
10 6 (9.52%) SQL Server
11 5 (7.94%) SAP
11 5 (7.94%) Oracle
11 5 (7.94%) SOA
11 5 (7.94%) ETL
11 5 (7.94%) Business Intelligence
11 5 (7.94%) BusinessObjects
11 5 (7.94%) Advertising
11 5 (7.94%) Retail
11 5 (7.94%) Billing
11 5 (7.94%) Data Management
11 5 (7.94%) Oracle SOA Suite
11 5 (7.94%) Talend
11 5 (7.94%) Talend Open Studio
11 5 (7.94%) QlikView
11 5 (7.94%) BusinessObjects Web Intelligence

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.94%) Oracle SOA Suite
2 4 (6.35%) MS Exchange
Applications
1 4 (6.35%) MS Excel
2 1 (1.59%) MS Office
Business Applications
1 1 (1.59%) Dynamics CRM
Cloud Services
1 20 (31.75%) SaaS
Communications & Networking
1 1 (1.59%) FTP
Database & Business Intelligence
1 6 (9.52%) SQL Server
2 5 (7.94%) BusinessObjects
2 5 (7.94%) BusinessObjects Web Intelligence
2 5 (7.94%) QlikView
3 2 (3.17%) SQL Server 2008
3 2 (3.17%) SQL Server 2012
3 2 (3.17%) SQL Server Reporting Services
Development Applications
1 5 (7.94%) Talend Open Studio
2 2 (3.17%) Visual Studio
3 1 (1.59%) JIRA
General
1 25 (39.68%) Finance
2 14 (22.22%) Law
3 7 (11.11%) Dutch Language
3 7 (11.11%) Front Office
4 5 (7.94%) Advertising
4 5 (7.94%) Billing
4 5 (7.94%) Retail
5 4 (6.35%) Mandarin Language
5 4 (6.35%) Marketing
5 4 (6.35%) Telecoms
6 1 (1.59%) Back Office
Job Titles
1 20 (31.75%) Sales Executive
2 13 (20.63%) Solutions Sales Executive
3 10 (15.87%) Field Sales Executive
4 7 (11.11%) Analyst
4 7 (11.11%) Software Sales Executive
5 5 (7.94%) Applications Support
5 5 (7.94%) Business Intelligence Analyst
6 4 (6.35%) Business Manager
6 4 (6.35%) E-Commerce Manager
6 4 (6.35%) Infrastructure Engineer
7 3 (4.76%) CRM Trainer
7 3 (4.76%) Salesforce Trainer
7 3 (4.76%) Trainer
8 2 (3.17%) Consultant
8 2 (3.17%) CRM Developer
8 2 (3.17%) Developer
8 2 (3.17%) Information Security Consultant
8 2 (3.17%) Network Infrastructure Engineer
8 2 (3.17%) Security Consultant
8 2 (3.17%) SQL Developer
Miscellaneous
1 14 (22.22%) Cyberthreat
2 4 (6.35%) Analytical Skills
2 4 (6.35%) Data Centre
2 4 (6.35%) User Experience
3 3 (4.76%) Management Information System
4 2 (3.17%) BBC
4 2 (3.17%) Computer Science
5 1 (1.59%) Mathematics
5 1 (1.59%) Statistics
Processes & Methodologies
1 31 (49.21%) CRM
2 14 (22.22%) Cyber Intelligence
3 13 (20.63%) B2B
4 8 (12.70%) Business Development
5 7 (11.11%) Mentoring
6 5 (7.94%) Business Intelligence
6 5 (7.94%) Data Management
6 5 (7.94%) ETL
6 5 (7.94%) SOA
7 4 (6.35%) Actionable Insight
7 4 (6.35%) Affiliate Network
7 4 (6.35%) Budgeting and Forecasting
7 4 (6.35%) Business Forecasting
7 4 (6.35%) E-Commerce
7 4 (6.35%) SEO
7 4 (6.35%) Test Scripting
8 3 (4.76%) Campaign Management
8 3 (4.76%) Change Management
8 3 (4.76%) Project Management
9 2 (3.17%) Data Security
Programming Languages
1 12 (19.05%) SQL
2 4 (6.35%) PowerShell
3 2 (3.17%) T-SQL
4 1 (1.59%) PHP
Qualifications
1 18 (28.57%) Degree
2 1 (1.59%) AAT
Quality Assurance & Compliance
1 3 (4.76%) QA
2 2 (3.17%) ISO/IEC 27001
2 2 (3.17%) PCI DSS
3 1 (1.59%) SLA
System Software
1 4 (6.35%) XenApp
Systems Management
1 4 (6.35%) HP SIM
2 2 (3.17%) Cisco UCCX
Vendors
1 13 (20.63%) Microsoft
2 5 (7.94%) Oracle
2 5 (7.94%) SAP
2 5 (7.94%) Talend
3 4 (6.35%) Cisco
3 4 (6.35%) Citrix
3 4 (6.35%) HP
3 4 (6.35%) Kaseya
3 4 (6.35%) SolarWinds
3 4 (6.35%) VMware
4 3 (4.76%) Salesforce.com
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £38538.00 per annum
Posted: 6 days ago
Bristol, Avon
Sanderson
Salary: £30000 - £40000 per annum + competitive package
Posted: 15 days ago