The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Contact Management
Rank 899 945 920
Rank change year-on-year
+46 -25
Permanent jobs citing Contact Management 28 39 61
As % of all permanent IT jobs located in the UK 0.029% 0.035% 0.052%
As % of the Processes & Methodologies category 0.033% 0.041% 0.061%
Number of salaries quoted 20 30 56
Median salary £40,000 £40,000 £65,000
Median salary % change year-on-year
- -38.46%
UK excluding London median salary £52,500 £40,000 £150,000
% change year-on-year
+31.25% -73.33%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86074 96066 99488
As % of all permanent IT jobs located in the UK 87.83% 87.26% 85.40%
Number of salaries quoted 71841 78584 80267
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 27 July 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 23 £40,000 +14.28% 1
London +47 21 £40,000 +14.28% 1
Wembley - 3 £42,500 -
South East +11 2 £52,500 -65.00%
Kent - 2 £36,125 -
Maidstone - 2 £36,125 -
Brighton +3 1 £52,500 -65.00%
East Sussex +1 1 £52,500 -65.00%
West Sussex - 1 £52,500 -
North West - 1 £39,000 -
Croydon - 1 £52,500 -
Warrington - 1 £39,000 -
Crawley - 1 £52,500 -
Gatwick - 1 £52,500 -
Cheshire - 1 £39,000 -

Contact Management
Top 30 Related IT Skills

For the 6 months to 27 July 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 46 (62.16%) SaaS
2 34 (45.95%) CRM
2 34 (45.95%) Microsoft
3 30 (40.54%) Front Office
4 29 (39.19%) Degree
5 14 (18.92%) Finance
5 14 (18.92%) B2B
6 11 (14.86%) Dutch Language
6 11 (14.86%) Mentoring
7 9 (12.16%) Management Information System
8 8 (10.81%) Cisco
8 8 (10.81%) Project Management
9 7 (9.46%) Analytical Skills
9 7 (9.46%) Data Centre
10 6 (8.11%) User Experience
10 6 (8.11%) SQL
11 5 (6.76%) MS Excel
11 5 (6.76%) Cisco Certification
11 5 (6.76%) Salesforce.com
11 5 (6.76%) Change Management
11 5 (6.76%) Cisco CUCM
11 5 (6.76%) Campaign Management
11 5 (6.76%) Cisco UCCE
11 5 (6.76%) Cisco ICM
11 5 (6.76%) Marketing
11 5 (6.76%) Workflow
11 5 (6.76%) Agile Software Development
12 4 (5.41%) Information Retrieval
12 4 (5.41%) SDLC
12 4 (5.41%) Data Structures

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.05%) MS Exchange
2 1 (1.35%) SAS
2 1 (1.35%) SharePoint
2 1 (1.35%) Skype for Business
Applications
1 5 (6.76%) MS Excel
2 2 (2.70%) MS PowerPoint
Business Applications
1 1 (1.35%) Dynamics CRM
1 1 (1.35%) Salesforce.com CRM
Cloud Services
1 46 (62.16%) SaaS
Communications & Networking
1 5 (6.76%) Cisco ICM
2 4 (5.41%) Internet
3 3 (4.05%) VoIP
4 1 (1.35%) Firewall
4 1 (1.35%) NetScaler
Database & Business Intelligence
1 4 (5.41%) NoSQL
2 3 (4.05%) SQL Server
3 2 (2.70%) GIS
4 1 (1.35%) Relational Database
General
1 30 (40.54%) Front Office
2 14 (18.92%) Finance
3 11 (14.86%) Dutch Language
4 5 (6.76%) Marketing
5 4 (5.41%) Law
5 4 (5.41%) Multimedia
5 4 (5.41%) Publishing
6 2 (2.70%) Telecoms
7 1 (1.35%) Mandarin Language
Job Titles
1 35 (47.30%) Sales Executive
2 22 (29.73%) Solutions Sales Executive
3 17 (22.97%) Inside Sales Executive
3 17 (22.97%) Internal Sales Executive
4 13 (17.57%) Software Sales Executive
5 10 (13.51%) Consultant
6 9 (12.16%) SaaS Consultant
6 9 (12.16%) Sales Consultant
7 7 (9.46%) Infrastructure Engineer
8 5 (6.76%) Developer
8 5 (6.76%) Field Sales Executive
8 5 (6.76%) Network Engineer
9 4 (5.41%) Applications Developer
9 4 (5.41%) Network Infrastructure Engineer
9 4 (5.41%) Real Time Developer
9 4 (5.41%) Senior Infrastructure Engineer
9 4 (5.41%) Senior Network Engineer
10 3 (4.05%) Senior VoIP Engineer
10 3 (4.05%) VoIP Engineer
10 3 (4.05%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 1 (1.35%) Web Services
Miscellaneous
1 9 (12.16%) Management Information System
2 7 (9.46%) Analytical Skills
2 7 (9.46%) Data Centre
3 6 (8.11%) User Experience
4 4 (5.41%) Algorithms
4 4 (5.41%) Data Structures
4 4 (5.41%) Pricing Data
4 4 (5.41%) Social Media
5 2 (2.70%) Virtual Team
6 1 (1.35%) Credit Risk
6 1 (1.35%) Data Conversion
Operating Systems
1 4 (5.41%) Android
1 4 (5.41%) Apple iOS
1 4 (5.41%) Linux
1 4 (5.41%) Unix
Processes & Methodologies
1 34 (45.95%) CRM
2 14 (18.92%) B2B
3 11 (14.86%) Mentoring
4 8 (10.81%) Project Management
5 5 (6.76%) Agile Software Development
5 5 (6.76%) Campaign Management
5 5 (6.76%) Change Management
5 5 (6.76%) Workflow
6 4 (5.41%) Analytics
6 4 (5.41%) High Availability
6 4 (5.41%) Information Retrieval
6 4 (5.41%) Low Latency
6 4 (5.41%) Multithreading
6 4 (5.41%) OO
6 4 (5.41%) OOD
6 4 (5.41%) Open Source
6 4 (5.41%) Quality Management
6 4 (5.41%) Risk Management
6 4 (5.41%) Software Engineering
6 4 (5.41%) Stakeholder Management
Programming Languages
1 6 (8.11%) SQL
2 4 (5.41%) C#
2 4 (5.41%) C++
Qualifications
1 29 (39.19%) Degree
2 5 (6.76%) Cisco Certification
3 1 (1.35%) CCNA
3 1 (1.35%) CCNP
System Software
1 3 (4.05%) VMware Infrastructure
2 1 (1.35%) Active Directory
Systems Management
1 5 (6.76%) Cisco CUCM
1 5 (6.76%) Cisco UCCE
2 3 (4.05%) Cisco UCCX
2 3 (4.05%) HP SIM
Vendors
1 34 (45.95%) Microsoft
2 8 (10.81%) Cisco
3 5 (6.76%) Salesforce.com
4 4 (5.41%) Bloomberg
4 4 (5.41%) Citrix
5 3 (4.05%) HP
5 3 (4.05%) Kaseya
5 3 (4.05%) SolarWinds
5 3 (4.05%) VMware
6 1 (1.35%) Computacenter
6 1 (1.35%) Palo Alto
6 1 (1.35%) SAP