The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Contact Management
Rank 896 927 938
Rank change year-on-year
+31 +11
Permanent jobs citing Contact Management 20 43 59
As % of all permanent IT jobs located in the UK 0.021% 0.039% 0.049%
As % of the Processes & Methodologies category 0.023% 0.045% 0.057%
Number of salaries quoted 10 36 54
Median salary £41,250 £43,750 £58,000
Median salary % change year-on-year
-5.71% -24.56%
90% offered a salary of more than £40,000 £33,750 £36,000
10% offered a salary of more than £52,500 £150,000 £150,000
UK excluding London median salary £52,500 £47,500 £52,500
% change year-on-year
+10.52% -9.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
85739 96253 102832
As % of all permanent IT jobs located in the UK 87.89% 86.87% 85.48%
Number of salaries quoted 71657 78628 83341
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 1 July 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +61 19 £40,000 +14.28%
England +50 19 £40,000 -50.00%
Wembley - 3 £42,500 -
South East +26 1 £52,500 -65.00%
Brighton -2 1 £52,500 -65.00%
East Sussex -6 1 £52,500 -65.00%
Kent - 1 £52,500 -
West Sussex - 1 £52,500 -
Croydon - 1 £52,500 -
Maidstone - 1 £52,500 -
Crawley - 1 £52,500 -
Gatwick - 1 £52,500 -

Contact Management
Top 30 Related IT Skills

For the 6 months to 1 July 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 52 (62.65%) SaaS
2 36 (43.37%) CRM
3 34 (40.96%) Microsoft
3 34 (40.96%) Front Office
4 28 (33.73%) Degree
5 16 (19.28%) Finance
5 16 (19.28%) B2B
6 13 (15.66%) Management Information System
7 11 (13.25%) Analytical Skills
7 11 (13.25%) Data Centre
8 9 (10.84%) Analytics
8 9 (10.84%) Agile Software Development
8 9 (10.84%) Marketing
8 9 (10.84%) Workflow
8 9 (10.84%) SQL
8 9 (10.84%) User Experience
9 8 (9.64%) Pricing Data
9 8 (9.64%) C#
9 8 (9.64%) C++
9 8 (9.64%) OOD
9 8 (9.64%) Unix
9 8 (9.64%) Linux
9 8 (9.64%) OO
9 8 (9.64%) Cisco
9 8 (9.64%) Internet
9 8 (9.64%) Bloomberg
9 8 (9.64%) Project Management
9 8 (9.64%) Law
9 8 (9.64%) Publishing
9 8 (9.64%) Software Engineering

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.61%) MS Exchange
2 1 (1.20%) SharePoint
2 1 (1.20%) Skype for Business
Applications
1 5 (6.02%) MS Excel
2 2 (2.41%) MS PowerPoint
Business Applications
1 1 (1.20%) Dynamics CRM
1 1 (1.20%) Salesforce.com CRM
Cloud Services
1 52 (62.65%) SaaS
Communications & Networking
1 8 (9.64%) Internet
2 5 (6.02%) Cisco ICM
3 3 (3.61%) VoIP
4 1 (1.20%) Firewall
4 1 (1.20%) FTP
4 1 (1.20%) NetScaler
Database & Business Intelligence
1 8 (9.64%) NoSQL
2 3 (3.61%) SQL Server
3 2 (2.41%) GIS
4 1 (1.20%) Relational Database
General
1 34 (40.96%) Front Office
2 16 (19.28%) Finance
3 9 (10.84%) Marketing
4 8 (9.64%) Law
4 8 (9.64%) Multimedia
4 8 (9.64%) Publishing
5 7 (8.43%) Dutch Language
Job Titles
1 37 (44.58%) Sales Executive
2 22 (26.51%) Solutions Sales Executive
3 21 (25.30%) Inside Sales Executive
3 21 (25.30%) Internal Sales Executive
4 15 (18.07%) Software Sales Executive
5 14 (16.87%) Consultant
6 13 (15.66%) SaaS Consultant
6 13 (15.66%) Sales Consultant
7 9 (10.84%) Developer
8 8 (9.64%) Account Executive
8 8 (9.64%) Applications Developer
8 8 (9.64%) Real Time Developer
9 7 (8.43%) Infrastructure Engineer
10 6 (7.23%) CRM Executive
11 5 (6.02%) Network Engineer
12 4 (4.82%) Network Infrastructure Engineer
12 4 (4.82%) Senior Infrastructure Engineer
12 4 (4.82%) Senior Network Engineer
13 3 (3.61%) VMware Engineer
13 3 (3.61%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 1 (1.20%) Web Services
Miscellaneous
1 13 (15.66%) Management Information System
2 11 (13.25%) Analytical Skills
2 11 (13.25%) Data Centre
3 9 (10.84%) User Experience
4 8 (9.64%) Algorithms
4 8 (9.64%) Data Structures
4 8 (9.64%) Pricing Data
4 8 (9.64%) Social Media
5 2 (2.41%) Virtual Team
6 1 (1.20%) Data Conversion
6 1 (1.20%) Driving Licence
6 1 (1.20%) Mathematics
Operating Systems
1 8 (9.64%) Android
1 8 (9.64%) Apple iOS
1 8 (9.64%) Linux
1 8 (9.64%) Unix
Processes & Methodologies
1 36 (43.37%) CRM
2 16 (19.28%) B2B
3 9 (10.84%) Agile Software Development
3 9 (10.84%) Analytics
3 9 (10.84%) Workflow
4 8 (9.64%) High Availability
4 8 (9.64%) Information Retrieval
4 8 (9.64%) Low Latency
4 8 (9.64%) Multithreading
4 8 (9.64%) OO
4 8 (9.64%) OOD
4 8 (9.64%) Open Source
4 8 (9.64%) Project Management
4 8 (9.64%) SDLC
4 8 (9.64%) Software Engineering
5 7 (8.43%) Mentoring
6 5 (6.02%) Campaign Management
6 5 (6.02%) Change Management
7 4 (4.82%) Quality Management
7 4 (4.82%) Stakeholder Management
Programming Languages
1 9 (10.84%) SQL
2 8 (9.64%) C#
2 8 (9.64%) C++
Qualifications
1 28 (33.73%) Degree
2 5 (6.02%) Cisco Certification
3 1 (1.20%) AAT
3 1 (1.20%) CCNA
3 1 (1.20%) CCNP
System Software
1 3 (3.61%) VMware Infrastructure
2 1 (1.20%) Active Directory
Systems Management
1 5 (6.02%) Cisco CUCM
1 5 (6.02%) Cisco UCCE
2 3 (3.61%) Cisco UCCX
2 3 (3.61%) HP SIM
Vendors
1 34 (40.96%) Microsoft
2 8 (9.64%) Bloomberg
2 8 (9.64%) Cisco
3 5 (6.02%) Salesforce.com
4 4 (4.82%) Citrix
5 3 (3.61%) HP
5 3 (3.61%) Kaseya
5 3 (3.61%) SolarWinds
5 3 (3.61%) VMware
6 1 (1.20%) Computacenter
6 1 (1.20%) Palo Alto
6 1 (1.20%) SAP