The table below looks at the statistics for Contact Management skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Contact Management
Rank 895 917 938
Rank change year-on-year
+22 +21
Permanent jobs citing Contact Management 28 47 62
As % of all permanent IT jobs located in the UK 0.028% 0.044% 0.052%
As % of the Processes & Methodologies category 0.032% 0.051% 0.061%
Number of salaries quoted 14 43 59
Median salary £52,500 £47,500 £52,500
Median salary % change year-on-year
+10.52% -9.52%
90% offered a salary of more than £29,950 £38,500 £39,500
10% offered a salary of more than £80,000 £150,000 £150,000
UK excluding London median salary £52,500 £47,500 £52,500
% change year-on-year
+10.52% -9.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87668 92318 100837
As % of all permanent IT jobs located in the UK 87.86% 86.37% 85.33%
Number of salaries quoted 73071 74999 82059
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Contact Management
Jobs Demand Trend

The demand trend of job ads citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the UK

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management within the UK.

Contact Management Salary Trend in the UK

Contact Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Contact Management over the 3 months to 27 May 2016 within the UK.

Contact Management Salary Histogram in the UK

Contact Management
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 25 £52,500 -34.37% 4
London +36 20 £46,250 -42.18% 3
Brighton +10 5 £80,000 -46.66%
East Sussex +10 5 £80,000 -46.66%
South East 0 5 £66,250 -55.83% 1
South Wales - 2 £24,000 -
Wales - 2 £24,000 -
Newport - 2 £24,000 -
South West +1 1 - -
Gatwick -1 1 £52,500 +31.25%
West Sussex -3 1 £52,500 +31.25%
Croydon - 1 £52,500 -
Maidstone - 1 £52,500 -
Crawley - 1 £52,500 -
Bristol - 1 - -
Kent - 1 £52,500 - 1

Contact Management
Top 30 Related IT Skills

For the 6 months to 27 May 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Contact Management.

1 58 (63.74%) SaaS
2 42 (46.15%) CRM
3 37 (40.66%) Front Office
4 30 (32.97%) Microsoft
5 27 (29.67%) Degree
6 19 (20.88%) B2B
7 15 (16.48%) Analytical Skills
8 14 (15.38%) Finance
9 13 (14.29%) Management Information System
10 11 (12.09%) Project Management
11 10 (10.99%) Analytics
11 10 (10.99%) Marketing
12 9 (9.89%) User Experience
12 9 (9.89%) SQL
12 9 (9.89%) Workflow
12 9 (9.89%) Agile Software Development
13 8 (8.79%) Law
13 8 (8.79%) Publishing
13 8 (8.79%) C#
13 8 (8.79%) C++
13 8 (8.79%) Unix
13 8 (8.79%) Linux
13 8 (8.79%) OO
13 8 (8.79%) OOD
13 8 (8.79%) Internet
13 8 (8.79%) Bloomberg
13 8 (8.79%) Information Retrieval
13 8 (8.79%) Low Latency
13 8 (8.79%) Data Structures
13 8 (8.79%) Algorithms

Contact Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.10%) SharePoint
1 1 (1.10%) Skype for Business
Applications
1 2 (2.20%) MS Excel
1 2 (2.20%) MS PowerPoint
Business Applications
1 1 (1.10%) Dynamics CRM
1 1 (1.10%) Salesforce.com CRM
1 1 (1.10%) SAP CRM
Cloud Services
1 58 (63.74%) SaaS
Communications & Networking
1 8 (8.79%) Internet
2 5 (5.49%) Cisco ICM
3 3 (3.30%) VoIP
4 1 (1.10%) Firewall
4 1 (1.10%) FTP
4 1 (1.10%) NetScaler
Database & Business Intelligence
1 8 (8.79%) NoSQL
2 5 (5.49%) GIS
3 1 (1.10%) Relational Database
General
1 37 (40.66%) Front Office
2 14 (15.38%) Finance
3 10 (10.99%) Marketing
4 8 (8.79%) Law
4 8 (8.79%) Multimedia
4 8 (8.79%) Publishing
5 3 (3.30%) Dutch Language
6 1 (1.10%) Banking
6 1 (1.10%) Billing
6 1 (1.10%) Telecoms
Job Titles
1 39 (42.86%) Sales Executive
2 24 (26.37%) Inside Sales Executive
2 24 (26.37%) Internal Sales Executive
2 24 (26.37%) Solutions Sales Executive
3 18 (19.78%) Consultant
4 17 (18.68%) SaaS Consultant
4 17 (18.68%) Sales Consultant
5 15 (16.48%) Software Sales Executive
6 12 (13.19%) Account Executive
6 12 (13.19%) CRM Executive
7 9 (9.89%) Developer
8 8 (8.79%) Applications Developer
8 8 (8.79%) Real Time Developer
9 7 (7.69%) Relationships Manager
10 5 (5.49%) Network Engineer
11 4 (4.40%) Account Manager
11 4 (4.40%) Infrastructure Engineer
11 4 (4.40%) Network Infrastructure Engineer
11 4 (4.40%) Senior Infrastructure Engineer
11 4 (4.40%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 1 (1.10%) Web Services
Miscellaneous
1 15 (16.48%) Analytical Skills
2 13 (14.29%) Management Information System
3 9 (9.89%) User Experience
4 8 (8.79%) Algorithms
4 8 (8.79%) Data Centre
4 8 (8.79%) Data Structures
4 8 (8.79%) Pricing Data
4 8 (8.79%) Social Media
5 2 (2.20%) Driving Licence
6 1 (1.10%) Data Conversion
6 1 (1.10%) Mainframe
6 1 (1.10%) Mathematics
Operating Systems
1 8 (8.79%) Android
1 8 (8.79%) Apple iOS
1 8 (8.79%) Linux
1 8 (8.79%) Unix
Processes & Methodologies
1 42 (46.15%) CRM
2 19 (20.88%) B2B
3 11 (12.09%) Project Management
4 10 (10.99%) Analytics
5 9 (9.89%) Agile Software Development
5 9 (9.89%) Workflow
6 8 (8.79%) High Availability
6 8 (8.79%) Information Retrieval
6 8 (8.79%) Low Latency
6 8 (8.79%) Multithreading
6 8 (8.79%) OO
6 8 (8.79%) OOD
6 8 (8.79%) Open Source
6 8 (8.79%) SDLC
6 8 (8.79%) Software Engineering
7 7 (7.69%) ITIL
7 7 (7.69%) ITSM
7 7 (7.69%) Service Management
8 6 (6.59%) Business Analysis
8 6 (6.59%) Line Management
Programming Languages
1 9 (9.89%) SQL
2 8 (8.79%) C#
2 8 (8.79%) C++
Qualifications
1 27 (29.67%) Degree
2 5 (5.49%) Cisco Certification
3 1 (1.10%) AAT
3 1 (1.10%) CCNA
3 1 (1.10%) CCNP
3 1 (1.10%) CITP
System Software
1 1 (1.10%) Active Directory
Systems Management
1 5 (5.49%) Cisco CUCM
1 5 (5.49%) Cisco UCCE
Vendors
1 30 (32.97%) Microsoft
2 8 (8.79%) Bloomberg
3 6 (6.59%) Salesforce.com
4 5 (5.49%) Cisco
5 3 (3.30%) Computacenter
6 2 (2.20%) SAP
7 1 (1.10%) Citrix
7 1 (1.10%) Palo Alto
Orpington, Kent
1st Choice Computer Appointments Ltd
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
City, London
Bloomberg LP
Posted: 2 days ago
Canterbury, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £24,000 per annum
Posted: Yesterday
Wembley, Middlesex
ReThink Recruitment
Posted: Yesterday