The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 620 687 665
Rank change year-on-year
+67 -22
Permanent jobs citing Customer Engagement 286 226 220
As % of all permanent IT jobs located in the UK 0.25% 0.20% 0.20%
As % of the Processes & Methodologies category 0.31% 0.25% 0.25%
Number of salaries quoted 204 169 180
Average salary £55,000 £57,250 £50,000
Average salary % change year-on-year
-3.93% +14.50%
90% offered a salary of more than £34,125 £35,700 £29,000
10% offered a salary of more than £85,000 £70,000 £75,250
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93682 90341 87311
As % of all permanent IT jobs located in the UK 82.22% 81.64% 79.19%
Number of salaries quoted 76768 73683 73829
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 21 November 2014 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 269 £55,000 -4.34% 31
London 0 107 £61,250 +6.52% 13
South East -17 75 £60,000 +4.34% 5
Berkshire +18 25 £75,000 +20.00% 1
East of England -17 22 £52,500 +50.00% 1
South West -15 18 £40,000 +11.11% 5
Reading +17 17 £75,000 +92.30%
North West -12 17 £52,500 +28.04% 3
City of London +10 16 £57,500 -4.16% 6
Surrey 0 15 £43,500 -3.33% 1
Hertfordshire -11 15 £82,500 +135.71%
Yorkshire -24 15 £40,000 -3.03% 2
Sheffield -11 14 £40,000 -3.03% 2
South Yorkshire -18 14 £40,000 -3.03% 2
Cheshire +4 13 £42,500 -
Crewe - 13 £42,500 -
Oxford - 11 £30,000 - 2
East Midlands - 11 £58,750 - 1
Oxfordshire - 11 £30,000 - 2
Buckinghamshire +5 9 £45,000 -21.73%
West Midlands +5 9 £45,000 - 1
Scotland +5 8 £39,000 -23.52% 2
Hampshire -19 7 £60,000 +4.34% 1
Edinburgh 0 6 £39,000 -13.33% 1
North East -9 6 £56,250 -19.64%
Lincolnshire - 6 £44,000 -
Devon - 6 £21,000 -
Exmouth - 6 £21,000 -
Stevenage +3 5 £47,500 -
Milton Keynes -4 5 £42,000 -26.95%

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 189 (35.13%) Marketing
2 138 (25.65%) Finance
3 117 (21.75%) Retail
4 113 (21.00%) Degree
5 105 (19.52%) Agile Software Development
6 91 (16.91%) E-Commerce
7 74 (13.75%) CRM
8 70 (13.01%) Project Management
9 68 (12.64%) JavaScript
9 68 (12.64%) Analytics
10 66 (12.27%) HTML
11 64 (11.90%) .NET
12 63 (11.71%) SQL Server
13 61 (11.34%) Microsoft
14 55 (10.22%) CSS
15 54 (10.04%) SQL
16 52 (9.67%) Windows
17 48 (8.92%) Telecoms
18 47 (8.74%) C#
18 47 (8.74%) Coaching
19 46 (8.55%) User Experience
19 46 (8.55%) Analytical Skills
20 45 (8.36%) ITIL
20 45 (8.36%) MS Excel
20 45 (8.36%) Scrum
21 42 (7.81%) Digital Marketing
22 39 (7.25%) PRINCE2
22 39 (7.25%) Social Media
23 38 (7.06%) Web Services
24 37 (6.88%) Business Analysis

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 32 (5.95%) CMS
2 19 (3.53%) JBoss
3 18 (3.35%) SharePoint
4 8 (1.49%) WordPress
5 7 (1.30%) SharePoint 2013
6 6 (1.12%) IIS
6 6 (1.12%) SAS
7 5 (0.93%) MS Exchange
8 4 (0.74%) Apache
8 4 (0.74%) Lync
8 4 (0.74%) Drupal
9 3 (0.56%) GlassFish
10 2 (0.37%) Node.js
10 2 (0.37%) BizTalk Server
11 1 (0.19%) Blackberry Enterprise Server
11 1 (0.19%) SharePoint Server
11 1 (0.19%) Tomcat
11 1 (0.19%) nginx
11 1 (0.19%) SharePoint 2010
Applications
1 45 (8.36%) MS Excel
2 10 (1.86%) MS PowerPoint
3 9 (1.67%) MS Office
4 7 (1.30%) MS Project
5 4 (0.74%) Photoshop
5 4 (0.74%) SPSS
5 4 (0.74%) PowerPivot
6 1 (0.19%) Adobe Creative Suite
6 1 (0.19%) Adobe Illustrator
6 1 (0.19%) InDesign
6 1 (0.19%) InfoPath
6 1 (0.19%) FastStats
6 1 (0.19%) MS Visio
Business Applications
1 18 (3.35%) Dynamics CRM
1 18 (3.35%) Magento
2 10 (1.86%) Google Analytics
3 6 (1.12%) Oracle CRM
4 5 (0.93%) Oracle Applications
5 4 (0.74%) Dynamics AX
6 3 (0.56%) Oracle ERP
6 3 (0.56%) PeopleSoft HRMS
6 3 (0.56%) SAP HR
6 3 (0.56%) WebTrends
7 2 (0.37%) SAP Oil and Gas
8 1 (0.19%) Oracle EBS
8 1 (0.19%) SAP SD
8 1 (0.19%) Optimost
Cloud Services
1 27 (5.02%) SaaS
2 8 (1.49%) Microsoft Azure
3 6 (1.12%) Office 365
3 6 (1.12%) Cloud Computing
4 4 (0.74%) IaaS
4 4 (0.74%) PaaS
4 4 (0.74%) Heroku
5 3 (0.56%) Amazon AWS
6 2 (0.37%) IBM SmartCloud
7 1 (0.19%) GitHub
Communications & Networking
1 19 (3.53%) Wireless
2 11 (2.04%) Firewall
3 8 (1.49%) WAN
4 7 (1.30%) SAN
4 7 (1.30%) Internet
5 6 (1.12%) Network Security
5 6 (1.12%) LTE
5 6 (1.12%) DNS
5 6 (1.12%) HTTP
6 5 (0.93%) LAN
6 5 (0.93%) VPN
6 5 (0.93%) F5 BIG-IP LTM
6 5 (0.93%) F5 BIG-IP GTM
7 4 (0.74%) SMS
7 4 (0.74%) SSL
7 4 (0.74%) Cisco ASA
8 3 (0.56%) Wi-Fi
8 3 (0.56%) Unified Communications
8 3 (0.56%) DHCP
8 3 (0.56%) MVNO
Database & Business Intelligence
1 63 (11.71%) SQL Server
2 26 (4.83%) SQL Server Integration Services
3 18 (3.35%) SQL Server Reporting Services
4 16 (2.97%) SQL Server 2008
4 16 (2.97%) MySQL
5 11 (2.04%) Big Data
6 10 (1.86%) Data Warehouse
7 8 (1.49%) DTS
7 8 (1.49%) Data Mining
8 7 (1.30%) QlikView
8 7 (1.30%) SQL Server 2012
8 7 (1.30%) SQL Server Analysis Services
9 4 (0.74%) Oracle Database
9 4 (0.74%) MS Access
10 3 (0.56%) OLAP
10 3 (0.56%) SQLite
10 3 (0.56%) Microsoft Analysis Services
10 3 (0.56%) Hadoop
10 3 (0.56%) Apache Hive
10 3 (0.56%) Relational Database
Development Applications
1 19 (3.53%) JIRA
2 18 (3.35%) Team Foundation Server
3 13 (2.42%) Jenkins
4 12 (2.23%) Hudson
5 7 (1.30%) Selenium
5 7 (1.30%) Xcode
6 6 (1.12%) Visual Studio
6 6 (1.12%) Git (software)
7 5 (0.93%) SoapUI
8 4 (0.74%) Subversion
9 3 (0.56%) Bugzilla
9 3 (0.56%) Behat
9 3 (0.56%) PHPUnit
10 2 (0.37%) Cucumber
10 2 (0.37%) FogBugz
10 2 (0.37%) Dreamweaver
10 2 (0.37%) Maven
10 2 (0.37%) WATIR
10 2 (0.37%) RSpec
11 1 (0.19%) JBehave
General
1 189 (35.13%) Marketing
2 138 (25.65%) Finance
3 117 (21.75%) Retail
4 48 (8.92%) Telecoms
5 19 (3.53%) Advertising
6 18 (3.35%) Legal
7 17 (3.16%) Financial Institution
8 16 (2.97%) French Language
9 15 (2.79%) Banking
10 13 (2.42%) Games
11 11 (2.04%) Electronics
12 10 (1.86%) Manufacturing
12 10 (1.86%) German Language
13 7 (1.30%) Japanese Language
13 7 (1.30%) Spanish Language
13 7 (1.30%) Mandarin Language
13 7 (1.30%) Billing
14 6 (1.12%) Publishing
15 4 (0.74%) Multimedia
15 4 (0.74%) Pharmaceutical
Job Titles
1 92 (17.10%) Developer
2 76 (14.13%) Consultant
3 57 (10.59%) Analyst
4 45 (8.36%) Architect
4 45 (8.36%) Project Manager
5 27 (5.02%) Business Analyst
6 19 (3.53%) Senior Developer
6 19 (3.53%) .NET Developer
6 19 (3.53%) E-Commerce Manager
7 16 (2.97%) Delivery Manager
8 15 (2.79%) Web Developer
8 15 (2.79%) Lead Architect
9 13 (2.42%) Engagement Manager
10 12 (2.23%) Marketing Manager
10 12 (2.23%) Coordinator
11 11 (2.04%) Software Engineer
11 11 (2.04%) Senior Manager
11 11 (2.04%) ASP.NET Developer
11 11 (2.04%) Data Scientist
12 10 (1.86%) Agile Business Analyst
Libraries, Frameworks & Software Standards
1 66 (12.27%) HTML
2 64 (11.90%) .NET
3 55 (10.22%) CSS
4 38 (7.06%) Web Services
5 34 (6.32%) XML
6 26 (4.83%) ASP.NET
7 24 (4.46%) .NET Framework
8 23 (4.28%) jQuery
9 22 (4.09%) WCF
10 21 (3.90%) HTML5
11 20 (3.72%) ADO.NET Entity Framework
12 19 (3.53%) SOAP
12 19 (3.53%) Middleware
13 18 (3.35%) CSS3
14 17 (3.16%) .NET Remoting
14 17 (3.16%) LINQ
15 14 (2.60%) JSON
15 14 (2.60%) Sass
15 14 (2.60%) LESS
16 11 (2.04%) RESTful
Miscellaneous
1 46 (8.55%) User Experience
1 46 (8.55%) Analytical Skills
2 39 (7.25%) Social Media
3 22 (4.09%) Management Information System
4 14 (2.60%) Statistics
5 12 (2.23%) Mathematics
5 12 (2.23%) Digital Media
6 11 (2.04%) Computer Science
7 9 (1.67%) Economics
7 9 (1.67%) Enterprise Software
8 8 (1.49%) Algorithms
8 8 (1.49%) iPad
9 7 (1.30%) Mobile App
9 7 (1.30%) Data Structures
10 6 (1.12%) Artificial Intelligence
10 6 (1.12%) PMI
11 5 (0.93%) NHS
11 5 (0.93%) Neural Network
11 5 (0.93%) FMCG
11 5 (0.93%) Inversion of Control
Operating Systems
1 52 (9.67%) Windows
2 27 (5.02%) Linux
3 11 (2.04%) UNIX
4 5 (0.93%) Android
5 4 (0.74%) Windows Server 2008
5 4 (0.74%) Apple iOS
6 2 (0.37%) CentOS
6 2 (0.37%) Red Hat Enterprise Linux
7 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 105 (19.52%) Agile Software Development
2 91 (16.91%) E-Commerce
3 74 (13.75%) CRM
4 70 (13.01%) Project Management
5 68 (12.64%) Analytics
6 47 (8.74%) Coaching
7 45 (8.36%) ITIL
7 45 (8.36%) Scrum
8 42 (7.81%) Digital Marketing
9 39 (7.25%) PRINCE2
10 37 (6.88%) Business Analysis
11 36 (6.69%) Content Management
12 33 (6.13%) Web Analytics
12 33 (6.13%) Online Marketing
13 32 (5.95%) SEO
14 31 (5.76%) People Management
15 29 (5.39%) MVC
16 28 (5.20%) Business Development
17 27 (5.02%) OO
17 27 (5.02%) Pay per click
Programming Languages
1 68 (12.64%) JavaScript
2 54 (10.04%) SQL
3 47 (8.74%) C#
4 35 (6.51%) Java
5 26 (4.83%) PHP
6 23 (4.28%) T-SQL
7 22 (4.09%) Python
8 17 (3.16%) VB
9 15 (2.79%) C
10 11 (2.04%) C++
10 11 (2.04%) Ruby
10 11 (2.04%) R
11 9 (1.67%) XPath
12 8 (1.49%) MATLAB
12 8 (1.49%) Perl
13 6 (1.12%) VBA
14 5 (0.93%) Objective-C
15 3 (0.56%) Scala
16 2 (0.37%) Groovy
16 2 (0.37%) PowerShell
Qualifications
1 113 (21.00%) Degree
2 30 (5.58%) Security Cleared
3 26 (4.83%) SC Cleared
4 12 (2.23%) PhD
4 12 (2.23%) Microsoft Certification
5 10 (1.86%) PMI Certification
6 8 (1.49%) PMP
6 8 (1.49%) PRINCE2 Practitioner
7 7 (1.30%) JNCIA
7 7 (1.30%) JNCIP
7 7 (1.30%) Cisco Certification
7 7 (1.30%) CCIE
8 4 (0.74%) ITIL Certification
9 3 (0.56%) ACCA
9 3 (0.56%) CIPFA
9 3 (0.56%) CIMA
9 3 (0.56%) Chartered Engineer
9 3 (0.56%) ICAEW
10 2 (0.37%) ISTQB
10 2 (0.37%) MBA
Quality Assurance & Compliance
1 29 (5.39%) SLA
2 3 (0.56%) ISO/IEC 27001
2 3 (0.56%) QA
3 2 (0.37%) PCI DSS
3 2 (0.37%) Sarbanes-Oxley
System Software
1 15 (2.79%) VMware Infrastructure
2 8 (1.49%) Active Directory
2 8 (1.49%) vSphere
3 4 (0.74%) vCloud
4 3 (0.56%) Hyper-V
5 2 (0.37%) XenApp
5 2 (0.37%) XenDesktop
5 2 (0.37%) VMware ESXi
5 2 (0.37%) Docker
6 1 (0.19%) Terminal Services
Systems Management
1 3 (0.56%) SCCM
2 2 (0.37%) Puppet
2 2 (0.37%) HP UCMDB
2 2 (0.37%) Opscode Chef
2 2 (0.37%) Tivoli
3 1 (0.19%) Systems Management Server (SMS)
3 1 (0.19%) BMC PATROL
3 1 (0.19%) Foglight
3 1 (0.19%) WSUS
3 1 (0.19%) HP Quality Center
Vendors
1 61 (11.34%) Microsoft
2 33 (6.13%) Oracle
3 24 (4.46%) Salesforce.com
4 19 (3.53%) VMware
5 18 (3.35%) Cisco
6 16 (2.97%) Juniper
7 13 (2.42%) Google
8 11 (2.04%) HP
8 11 (2.04%) SAP
9 10 (1.86%) F5
10 8 (1.49%) hybris
10 8 (1.49%) Facebook
11 7 (1.30%) IBM
11 7 (1.30%) EMC
11 7 (1.30%) Citrix
12 6 (1.12%) Eloqua
13 5 (0.93%) Zend
13 5 (0.93%) CheckPoint
13 5 (0.93%) Siebel
14 4 (0.74%) PeopleSoft
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 10 hours ago
London
ARC IT Recruitment Ltd
Salary: £35000 - £50000 Per Annum + benefits
Posted: 2 days ago
City of London
Mason Frank
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 3 days ago
Southampton
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum + Generous Benefits
Posted: 3 days ago
City, London
Sanderson
Posted: 3 days ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 3 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 4 days ago
Cambridgeshire
Logic Engagements Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Edinburgh, Midlothian
Experis Ltd
Salary: £30000.00 - £40000.00 per annum
Posted: 4 days ago
Uxbridge, Middlesex
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 4 days ago
Manchester, Lancashire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
London
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
Bristol, Avon
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
Oxford
Spectrum IT
Salary: £25000 - £35000 per annum + Benefits
Posted: 5 days ago
London
The MRJ Group
Salary: £50000 - £70000 per annum
Posted: 5 days ago
London
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 5 days ago
Bristol, Avon
The People Network
Salary: £35000 - £45000 per annum + superb benefits
Posted: 6 days ago
Bolton
Recruitment Genius
Salary: £50000 per annum
Posted: 7 days ago