Customer Engagement Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Customer Engagement
Rank 628 676 745
Rank change year-on-year
+48 +69
Permanent jobs citing Customer Engagement 232 227 126
As % of all permanent IT jobs located in the UK 0.215% 0.188% 0.102%
As % of the Processes & Methodologies category 0.282% 0.252% 0.139%
Number of salaries quoted 178 173 94
Average salary £50,000 £55,000 £50,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £27,756 £32,000 £26,700
10% offered a salary of more than £85,000 £80,000 £75,000
UK excluding London average salary £46,250 £50,000 £43,750
% change year-on-year
-7.50% +14.28%
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category		 82363 90112 90953
As % of all permanent IT jobs located in the UK 76.41% 74.51% 73.67%
Number of salaries quoted 67577 76622 76058
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 17 May 2013 within the UK.

Customer Engagement Salary Histogram

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +35 213 £51,400 -6.54%
London +34 80 £60,000 +4.34%
South East -49 34 £40,000 -33.33%
East of England +23 25 £58,500 +134.00%
Hertfordshire +20 19 £85,000 +240.00%
West Midlands -9 19 £60,000 +54.83%
South West +15 18 £35,000 -6.66%
North West +7 16 £47,500 +11.76%
City of London -1 15 £82,500 +57.14%
Berkshire -15 12 £50,000 +53.84%
Midlands +24 11 £85,000 +13.33%
Manchester - 11 £48,750 -
Hampshire -34 10 £30,000 -50.00%
Northern Ireland -5 8 £14,144 -0.74%
Belfast -8 8 £14,144 -0.74%
County Antrim -8 8 £14,144 -0.74%
Surrey +8 7 £35,000 -56.25%
Bristol - 7 £31,500 -
Gloucestershire +15 6 £51,400 +58.15%
Rickmansworth - 6 £85,000 -
East Midlands +1 5 £27,756 -42.47%
Cheshire -2 5 £45,000 +5.88%
Cheltenham - 5 £51,400 -
Nottingham - 5 £27,756 -
Nottinghamshire - 5 £27,756 -
Buckinghamshire -3 4 £57,500 +47.43%
Reading -13 4 £52,500 -
Yorkshire -19 4 £55,000 -26.66%
Birmingham -24 4 £65,000 +62.50%
Milton Keynes - 4 £57,500 -

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 133 (26.76%) Project Management
2 115 (23.14%) Finance
3 91 (18.31%) Cisco
4 87 (17.51%) Marketing
5 80 (16.10%) Change Management
5 80 (16.10%) Business Intelligence
6 73 (14.69%) Microsoft
7 64 (12.88%) Degree
8 62 (12.47%) SQL
9 61 (12.27%) Cisco Certification
10 60 (12.07%) HP
11 57 (11.47%) Oracle
12 54 (10.87%) Windows
13 52 (10.46%) Cisco ASA
14 46 (9.256%) MS Excel
15 42 (8.451%) UNIX
15 42 (8.451%) SQL Server
16 41 (8.249%) HTML
16 41 (8.249%) JavaScript
17 39 (7.847%) XML
17 39 (7.847%) ITIL
17 39 (7.847%) E-Commerce
17 39 (7.847%) Social Media
18 37 (7.445%) .NET
18 37 (7.445%) Network Security
19 36 (7.243%) Java
19 36 (7.243%) Service Delivery
20 35 (7.042%) Wireless
20 35 (7.042%) Web Development
21 34 (6.841%) Fortinet

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Development
1 41 (8.249%) HTML
2 39 (7.847%) XML
3 37 (7.445%) .NET
4 30 (6.036%) Web Services
5 26 (5.231%) CSS
6 23 (4.628%) XHTML
6 23 (4.628%) jQuery
7 15 (3.018%) Ajax
7 15 (3.018%) ASP.NET
8 12 (2.414%) REST
9 11 (2.213%) HTML5
9 11 (2.213%) SOAP
10 10 (2.012%) XSLT
10 10 (2.012%) J2EE
10 10 (2.012%) .NET Framework
11 9 (1.811%) JSON
12 8 (1.610%) CSS3
13 6 (1.207%) KnockoutJS
13 6 (1.207%) Silverlight
13 6 (1.207%) Middleware
Application Platforms
1 25 (5.030%) Blackberry Enterprise Server
2 19 (3.823%) SharePoint
3 11 (2.213%) MS Exchange
4 10 (2.012%) CMS
5 9 (1.811%) SAS
6 6 (1.207%) BizTalk Server
6 6 (1.207%) SharePoint Server
7 5 (1.006%) ESB
7 5 (1.006%) Drupal
7 5 (1.006%) Exchange Server 2010
8 3 (0.604%) Lync
8 3 (0.604%) Apache
9 2 (0.402%) Tomcat
9 2 (0.402%) Magento
9 2 (0.402%) Force.com
10 1 (0.201%) DotNetNuke
10 1 (0.201%) WebLogic
10 1 (0.201%) Exstream Dialogue
Applications
1 46 (9.256%) MS Excel
2 21 (4.225%) MS Office
3 9 (1.811%) Photoshop
3 9 (1.811%) Spreadsheet
4 7 (1.408%) MS Project
4 7 (1.408%) MS PowerPoint
5 4 (0.805%) SPSS
6 3 (0.604%) FastStats
6 3 (0.604%) Office 365
7 2 (0.402%) Fireworks
7 2 (0.402%) Adobe Illustrator
8 1 (0.201%) InDesign
8 1 (0.201%) DOC1
8 1 (0.201%) PrintSoft PReS
Business Applications
1 5 (1.006%) Oracle Financials
1 5 (1.006%) BASE24
2 3 (0.604%) Dynamics AX
3 2 (0.402%) Dynamics CRM
4 1 (0.201%) Exstream
Communications & Networking
1 52 (10.46%) Cisco ASA
2 37 (7.445%) Network Security
3 35 (7.042%) Wireless
4 34 (6.841%) Cisco Nexus
4 34 (6.841%) WLAN
5 21 (4.225%) Firewall
6 19 (3.823%) SAN
7 18 (3.622%) FTP
7 18 (3.622%) SNMP
7 18 (3.622%) ISDN
7 18 (3.622%) DSL
8 17 (3.421%) Cisco PIX
9 16 (3.219%) Internet
10 14 (2.817%) NAS
11 6 (1.207%) LAN
12 5 (1.006%) ATM
12 5 (1.006%) Unified Communications
13 4 (0.805%) Wireless Security
14 3 (0.604%) Broadband
14 3 (0.604%) DHCP
Database & Business Intelligence
1 42 (8.451%) SQL Server
2 22 (4.427%) Oracle BI EE
3 21 (4.225%) Data Warehouse
4 18 (3.622%) TOAD
5 17 (3.421%) RDBMS
6 14 (2.817%) QlikView
6 14 (2.817%) MySQL
7 8 (1.610%) Big Data
8 5 (1.006%) Oracle Exadata
8 5 (1.006%) Data Mining
8 5 (1.006%) BusinessObjects
9 4 (0.805%) CorVu
9 4 (0.805%) Oracle Reports
9 4 (0.805%) NoSQL
10 1 (0.201%) Oracle 11g
10 1 (0.201%) MS Access
10 1 (0.201%) DB2
10 1 (0.201%) SQL Server Reporting Services
10 1 (0.201%) SQL Server Integration Services
Development Applications
1 11 (2.213%) Dreamweaver
2 8 (1.610%) Visual Studio
3 7 (1.408%) Axure RP
4 6 (1.207%) VSS/SourceSafe
5 5 (1.006%) Balsamiq Mockups
5 5 (1.006%) Talend Open Studio
6 3 (0.604%) Git (software)
6 3 (0.604%) JUnit
6 3 (0.604%) Subversion
7 2 (0.402%) Maven
7 2 (0.402%) Ant
7 2 (0.402%) Team Foundation Server
7 2 (0.402%) Mocha
8 1 (0.201%) Cucumber
8 1 (0.201%) Concordion
8 1 (0.201%) Mercurial
8 1 (0.201%) TestNG
8 1 (0.201%) JIRA
8 1 (0.201%) Selenium
8 1 (0.201%) FitNesse
General
1 115 (23.14%) Finance
2 87 (17.51%) Marketing
3 24 (4.829%) Retail
4 23 (4.628%) Telecoms
5 19 (3.823%) Banking
6 14 (2.817%) Publishing
7 11 (2.213%) Back Office
8 7 (1.408%) Manufacturing
9 5 (1.006%) Electronics
9 5 (1.006%) Legal
9 5 (1.006%) Dutch Language
9 5 (1.006%) Turkish Language
10 4 (0.805%) French Language
10 4 (0.805%) German Language
10 4 (0.805%) Military
10 4 (0.805%) Billing
10 4 (0.805%) Aerospace
11 3 (0.604%) Multimedia
11 3 (0.604%) Finnish Language
12 2 (0.402%) Retail Banking
Job Titles
1 83 (16.70%) Architect
2 66 (13.28%) Solutions Architect
3 62 (12.47%) Consultant
4 53 (10.66%) Analyst
5 42 (8.451%) Developer
6 35 (7.042%) Business Analyst
7 30 (6.036%) Product Manager
8 21 (4.225%) Project Manager
9 17 (3.421%) Security Consultant
10 16 (3.219%) Network Engineer
11 15 (3.018%) Network Consultant
12 14 (2.817%) Cisco Engineer
12 14 (2.817%) Head of Business Intelligence
13 13 (2.616%) Cisco Network Engineer
14 12 (2.414%) Junior
15 11 (2.213%) Development Manager
15 11 (2.213%) Senior Manager
15 11 (2.213%) Front-End Developer
16 10 (2.012%) Designer
16 10 (2.012%) Web Developer
Miscellaneous
1 39 (7.847%) Social Media
2 28 (5.634%) Management Information System
3 12 (2.414%) Mobile App
3 12 (2.414%) Enterprise Software
4 11 (2.213%) SaaS
4 11 (2.213%) Symmetrix DMX
4 11 (2.213%) Replication
4 11 (2.213%) Symmetrix
5 9 (1.811%) Blackberry
5 9 (1.811%) Web 2.0
6 8 (1.610%) Computer Science
7 7 (1.408%) Smartphone
7 7 (1.408%) Digital Media
8 6 (1.207%) W3C
8 6 (1.207%) Firmware
9 5 (1.006%) N-Tier
9 5 (1.006%) Mathematics
9 5 (1.006%) SWIFT
10 4 (0.805%) Open Source
10 4 (0.805%) Data Integration
Operating Systems
1 54 (10.87%) Windows
2 42 (8.451%) UNIX
3 23 (4.628%) Linux
4 6 (1.207%) Windows Server 2003
5 5 (1.006%) Windows Server 2008
6 3 (0.604%) Windows XP
6 3 (0.604%) Windows Server 2012
7 1 (0.201%) Solaris
7 1 (0.201%) Windows 7
7 1 (0.201%) Apple iOS
7 1 (0.201%) Windows Vista
7 1 (0.201%) Android
Processes & Methodologies
1 133 (26.76%) Project Management
2 80 (16.10%) Change Management
2 80 (16.10%) Business Intelligence
3 39 (7.847%) E-Commerce
3 39 (7.847%) ITIL
4 36 (7.243%) Service Delivery
5 35 (7.042%) Web Development
6 33 (6.640%) Service Management
7 31 (6.237%) Stakeholder Management
8 29 (5.835%) PRINCE2
8 29 (5.835%) Analytics
9 27 (5.433%) Data Analysis
10 25 (5.030%) Business Analysis
11 21 (4.225%) CRM
11 21 (4.225%) SEO
11 21 (4.225%) Business Development
12 20 (4.024%) Infrastructure Management
12 20 (4.024%) Product Management
13 19 (3.823%) Incident Management
14 18 (3.622%) Fault Management
Programming Languages
1 62 (12.47%) SQL
2 41 (8.249%) JavaScript
3 36 (7.243%) Java
4 12 (2.414%) C#
5 9 (1.811%) VB
5 9 (1.811%) PHP
6 7 (1.408%) C
7 6 (1.207%) FoxPro (VFP)
7 6 (1.207%) XAML
7 6 (1.207%) VB6
7 6 (1.207%) Ruby
7 6 (1.207%) Apex Code
8 5 (1.006%) XPath
9 3 (0.604%) Perl
9 3 (0.604%) Groovy
9 3 (0.604%) PowerShell
10 2 (0.402%) Scala
10 2 (0.402%) C++
11 1 (0.201%) T-SQL
11 1 (0.201%) Erlang
Qualifications
1 64 (12.88%) Degree
2 61 (12.27%) Cisco Certification
3 34 (6.841%) CCNP
3 34 (6.841%) Check Point Certification
3 34 (6.841%) CCSE
4 27 (5.433%) CCNA
5 20 (4.024%) Security Cleared
6 13 (2.616%) DV Cleared
7 7 (1.408%) PMI Certification
8 6 (1.207%) SC Cleared
9 5 (1.006%) PMP
9 5 (1.006%) Microsoft Certification
10 4 (0.805%) CCDA
11 3 (0.604%) PRINCE2 Certification
11 3 (0.604%) ITIL Certification
11 3 (0.604%) MBA
11 3 (0.604%) CFA
12 2 (0.402%) APMP
12 2 (0.402%) PhD
12 2 (0.402%) MCITP
Quality Assurance & Compliance
1 29 (5.835%) SLA
2 20 (4.024%) QA
3 5 (1.006%) Data Quality
4 1 (0.201%) PCI DSS
4 1 (0.201%) ISO/IEC 27001
System Software
1 17 (3.421%) Active Directory
2 5 (1.006%) NFS
3 4 (0.805%) Hyper-V
3 4 (0.805%) Oracle RMAN
3 4 (0.805%) XenServer
3 4 (0.805%) XenDesktop
3 4 (0.805%) SRDF
4 3 (0.604%) vSphere
4 3 (0.604%) UAG
4 3 (0.604%) Terminal Services
4 3 (0.604%) VMware Infrastructure
5 2 (0.402%) VMware ESXi
6 1 (0.201%) XenApp
6 1 (0.201%) Microsoft App-V
Systems Management
1 18 (3.622%) OpenView
1 18 (3.622%) CiscoWorks
1 18 (3.622%) Nagios
2 9 (1.811%) Cisco CUCM
3 5 (1.006%) Ionix
3 5 (1.006%) NetBackup
4 4 (0.805%) EMC TimeFinder
4 4 (0.805%) MOM
5 2 (0.402%) Backup Exec
6 1 (0.201%) SCCM
6 1 (0.201%) Systems Management Server (SMS)
Vendors
1 91 (18.31%) Cisco
2 73 (14.69%) Microsoft
3 60 (12.07%) HP
4 57 (11.47%) Oracle
5 34 (6.841%) CheckPoint
5 34 (6.841%) Sourcefire
5 34 (6.841%) Fortinet
5 34 (6.841%) ProCurve
6 19 (3.823%) Business Objects
7 18 (3.622%) SolarWinds
8 14 (2.817%) Twitter
8 14 (2.817%) NetApp
9 13 (2.616%) EMC
10 12 (2.414%) Brocade
10 12 (2.414%) Netezza
11 11 (2.213%) Teradata
11 11 (2.213%) Facebook
11 11 (2.213%) SAP
11 11 (2.213%) IBM
12 10 (2.012%) Google
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MS SQL, Java, Windows, Unix Location: near Whiteley, Segensworth, Hamble, Fareham, Southampton £33k to £38k + Pension, Healthcare, 25 days annual leave An exciting new opportunity to join a...
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Salary: £33000 - £38000 per annum
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Solutions Consultant - Customer integration, API, web services
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Head of IT Development / Head of Application Development
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The ideal candidate will have a blend of experience including formal systems delivery methods and successful package implementations together with experience of Virtual Learning Environments, On-line testing,...
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Salary: £55000 - £60000 per annum + benefits
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Lead Platform Designer
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Current DV clearance is desirable.- A proven background in infrastructure transformation projects.- Experience in as many of the following technical areas as possible; Microsoft Server Networks, Microsoft Desktop...
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Salary: £45000 - £57800 per annum + + BENEFITS + BONUS
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Network and Data Centre Solutions PreSales Consultant (HOME BASED)
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eCommerce BA - Top eCommerce Consultancy - London (with travel)
London With UK Travel
My client a leading eCommerce consultancy are looking for an eCommerce BA to join them in gathering requirements from their ever expanding client base.Overview:Responsible for engaging...
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Salary: £0 - £70,000 per year
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Security Solutions Pre-Sales Consultant (Home Based)
Slough, South East
A highly successful global Managed Services and IT solutions Provider with a solid reputation seeks a high-calibre Software and Virtualisation Pre-sales Consultant for a home based...
GSA Techsource
Salary: GBP55000 to GBP65000 per annum + Benefits: Car Allowance + Bonus
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Graduate Marketing Analysts - SAS - Leeds
Leeds, Yorkshire
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Aspire Data Recruitment
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Supply Chain and Logistics Solution Consultant - Cheshire
Supply Chain and Logistics in Cheshire, North...
The role requires first-class client facing skills and customer engagement experience; with a clear ability to connect with your customers to achieve service levels and to formulate...
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Pre-sales Consultant (Software and Virtualisation)
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GSA Techsource
Salary: GBP55 to GBP65 per annum + Benefits: plus car allowance, bonus and benefits
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Customer Data Analyst, SAS, SQL, Excel, Analytics, London
London
Statistics, Economics, Operations Research, Maths Role requirements: Experience in a similar role Experience of applying statistical and related analytical techniques Ability to explain statistical techniques to a non...
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Salary: £20000 - £25000 per annum + benefits
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SAP Business Objects Architect -Data Services / BO / Webi/Deski
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SAP Business Objects Architect - Webi / Deski / Business Objects / Data Quality... In order to be well suited for this role it is critical that you have substantial SAP Business...
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Salary: £70000 - £80000 per annum + Benefits
Posted: 15 May 2013
Solutions Consultant - Supply Chain, West Midlands
Birmingham, West Midlands (County)
Working closely with the sales team you will provide customers with product and solutions advice during customer engagement discussions, promote business relationships and work with high level contacts...
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Customer Facing Software Project Manager - XML, PHP, EDI. Cheshire UK
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Software Product/Marketing Manager
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Salary: £40,000 to £60,000 dependant on experience
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New Client Engagement Programme Manager (Transport Sector)
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Salary: £60000 - £75000 per annum + Pension, Healthcare, Benefits
Posted: 14 May 2013
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