The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 616 633 721
Rank change year-on-year
+17 +88
Permanent jobs citing Customer Engagement 350 318 228
As % of all permanent IT jobs located in the UK 0.34% 0.30% 0.22%
As % of the Processes & Methodologies category 0.40% 0.36% 0.26%
Number of salaries quoted 291 231 166
Average salary £50,000 £55,000 £53,750
Average salary % change year-on-year
-9.09% +2.32%
90% offered a salary of more than £35,000 £30,000 £36,000
10% offered a salary of more than £85,000 £84,800 £73,250
UK excluding London average salary £50,000 £60,000 £50,000
% change year-on-year
-16.66% +20.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
88106 89047 87460
As % of all permanent IT jobs located in the UK 86.81% 85.16% 84.87%
Number of salaries quoted 73200 73150 69679
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 5 February 2016 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 317 £50,000 -5.66% 60
South East +22 116 £50,000 -16.66% 18
London -25 92 £55,000 +7.31% 22
Berkshire +23 57 £54,500 -27.33% 4
West Midlands +19 48 £51,250 -4.20% 12
Reading +30 44 £54,000 -28.00% 4
Hampshire +10 25 £40,000 -11.11% 1
Warwickshire -1 21 £65,000 +44.44% 1
Warwick -4 21 £65,000 +44.44% 1
Birmingham +6 17 £50,000 -20.00% 4
Yorkshire +22 15 £42,000 -30.00% 1
Southampton +9 14 £40,000 -11.11% 1
East of England -9 14 £32,500 -38.09% 1
West Yorkshire +15 13 £42,000 -30.00% 1
South West -11 11 £50,000 +25.00% 2
Cambridgeshire +5 10 £32,500 -36.58% 1
Surrey +7 9 £50,000 -23.07% 4
Bristol +1 9 £50,000 +25.00%
Buckinghamshire -4 9 £45,000 +12.50% 2
City of London +27 8 £60,000 +50.00% 2
Cambridge +6 8 £32,500 -48.00%
Coventry +1 7 £52,500 -16.00% 1
North West -26 7 £52,500 +20.00% 2
Wakefield - 7 £42,000 -
Slough +4 6 £57,500 -11.53%
Scotland -1 6 £48,500 +38.57% 3
East Midlands -3 6 £52,500 -30.00% 1
Wales - 6 £47,500 -
South Wales - 6 £47,500 -
Edinburgh +12 5 £48,500 +38.57% 1

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 119 (19.51%) Marketing
2 115 (18.85%) Agile Software Development
2 115 (18.85%) Analytics
3 107 (17.54%) Finance
4 99 (16.23%) Degree
5 97 (15.90%) Project Management
6 92 (15.08%) Presales
7 88 (14.43%) Stakeholder Management
8 79 (12.95%) CRM
9 76 (12.46%) SQL Server
10 75 (12.30%) JavaScript
11 72 (11.80%) Microsoft
12 64 (10.49%) Analytical Skills
13 63 (10.33%) SQL
14 61 (10.00%) Data Management
15 60 (9.84%) .NET
16 59 (9.67%) ITIL
17 57 (9.34%) Telecoms
17 57 (9.34%) Retail
18 56 (9.18%) Management Information System
18 56 (9.18%) HTML
18 56 (9.18%) CSS
19 53 (8.69%) Oracle
20 52 (8.52%) Hadoop
21 51 (8.36%) User Experience
22 50 (8.20%) Use Case
22 50 (8.20%) Linux
22 50 (8.20%) MS Excel
23 49 (8.03%) WAN
24 45 (7.38%) SAP

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 36 (5.90%) Apache Spark
2 18 (2.95%) SAS
3 16 (2.62%) JBoss
4 13 (2.13%) Node.js
5 12 (1.97%) nginx
5 12 (1.97%) OpenStack
6 11 (1.80%) CMS
7 9 (1.48%) Elasticsearch
8 6 (0.98%) NetWeaver
8 6 (0.98%) Umbraco
9 3 (0.49%) MS Exchange
9 3 (0.49%) SharePoint
10 2 (0.33%) Apache
10 2 (0.33%) IIS
10 2 (0.33%) Liferay
10 2 (0.33%) Lync
10 2 (0.33%) Tomcat
11 1 (0.16%) Confluence
11 1 (0.16%) SharePoint 2010
11 1 (0.16%) SharePoint Foundation
Applications
1 50 (8.20%) MS Excel
2 30 (4.92%) MS Office
3 10 (1.64%) Photoshop
4 8 (1.31%) MS PowerPoint
5 5 (0.82%) Adobe Illustrator
5 5 (0.82%) MS Project
6 2 (0.33%) MS Visio
7 1 (0.16%) SPSS
Business Applications
1 13 (2.13%) Dynamics CRM
2 8 (1.31%) Remedy ITSM
2 8 (1.31%) SAP CRM
3 7 (1.15%) SAP hybris
4 5 (0.82%) SAP Business One
5 4 (0.66%) Unica
6 3 (0.49%) Adobe Campaign
6 3 (0.49%) FastStats
7 2 (0.33%) Eloqua
7 2 (0.33%) Magento
7 2 (0.33%) SAP Oil and Gas
8 1 (0.16%) BPCS
8 1 (0.16%) Dynamics AX
8 1 (0.16%) Dynamics NAV
8 1 (0.16%) Infor M3
8 1 (0.16%) Lawson
8 1 (0.16%) Oracle EBS
8 1 (0.16%) SAP ERP
8 1 (0.16%) Unit4 Business World
8 1 (0.16%) WebTrends
Cloud Services
1 34 (5.57%) Amazon AWS
2 29 (4.75%) SaaS
3 20 (3.28%) Microsoft Azure
4 14 (2.30%) Office 365
5 10 (1.64%) Google Analytics
6 7 (1.15%) Heroku
7 2 (0.33%) AdWords
7 2 (0.33%) Amazon EC2
7 2 (0.33%) Amazon S3
7 2 (0.33%) Force.com
7 2 (0.33%) IaaS
7 2 (0.33%) PaaS
8 1 (0.16%) Cloud Computing
8 1 (0.16%) eCircle
8 1 (0.16%) GitHub
8 1 (0.16%) Google Cloud Platform
8 1 (0.16%) Google Compute Engine
8 1 (0.16%) SoftLayer
Communications & Networking
1 49 (8.03%) WAN
2 44 (7.21%) LAN
3 41 (6.72%) Firewall
3 41 (6.72%) Internet
4 29 (4.75%) TCP/IP
5 26 (4.26%) VPN
6 24 (3.93%) DNS
7 23 (3.77%) Wireless
8 13 (2.13%) SAN
9 9 (1.48%) DHCP
10 8 (1.31%) MPLS
10 8 (1.31%) Unified Communications
11 7 (1.15%) WLAN
12 6 (0.98%) SSL
13 5 (0.82%) IPv4
13 5 (0.82%) IPv6
13 5 (0.82%) PBX
14 4 (0.66%) ATM
14 4 (0.66%) FTP
14 4 (0.66%) VoIP
Database & Business Intelligence
1 76 (12.46%) SQL Server
2 52 (8.52%) Hadoop
3 42 (6.89%) Big Data
4 38 (6.23%) Apache Cassandra
5 27 (4.43%) MongoDB
6 23 (3.77%) Relational Database
7 22 (3.61%) SAP HANA
8 16 (2.62%) PostgreSQL
9 15 (2.46%) Redis
10 10 (1.64%) HBase
11 9 (1.48%) NoSQL
11 9 (1.48%) SQL Server Reporting Services
12 7 (1.15%) BusinessObjects
12 7 (1.15%) Oracle Database
12 7 (1.15%) SQL Server Integration Services
13 6 (0.98%) Oracle Reports
14 5 (0.82%) Data Warehouse
15 4 (0.66%) Oracle BI EE
15 4 (0.66%) Oracle Exadata
16 3 (0.49%) Data Mining
Development Applications
1 13 (2.13%) Jenkins
2 12 (1.97%) Atlassian Bamboo
3 7 (1.15%) Jasmine
3 7 (1.15%) Visual Studio
4 5 (0.82%) Git (software)
4 5 (0.82%) JIRA
4 5 (0.82%) Maven
5 3 (0.49%) Ant
5 3 (0.49%) Gradle
5 3 (0.49%) Mercurial
5 3 (0.49%) Subversion
6 2 (0.33%) Selenium
7 1 (0.16%) Bitbucket
7 1 (0.16%) Bower
7 1 (0.16%) Fiddler
7 1 (0.16%) Firebug
7 1 (0.16%) Grunt
7 1 (0.16%) gulp
7 1 (0.16%) jMock
7 1 (0.16%) JUnit
General
1 119 (19.51%) Marketing
2 107 (17.54%) Finance
3 57 (9.34%) Retail
3 57 (9.34%) Telecoms
4 28 (4.59%) Banking
5 18 (2.95%) Manufacturing
6 9 (1.48%) Advertising
6 9 (1.48%) Pharmaceutical
7 6 (0.98%) Aerospace
8 5 (0.82%) Games
8 5 (0.82%) Legal
8 5 (0.82%) Multimedia
9 4 (0.66%) Electronics
10 3 (0.49%) Back Office
10 3 (0.49%) Law
10 3 (0.49%) Publishing
11 2 (0.33%) Billing
12 1 (0.16%) Brand Awareness
12 1 (0.16%) Front Office
12 1 (0.16%) Retail Banking
Job Titles
1 90 (14.75%) Consultant
2 67 (10.98%) Architect
2 67 (10.98%) Developer
3 63 (10.33%) Analyst
4 52 (8.52%) Project Manager
5 36 (5.90%) IT Manager
6 33 (5.41%) Business Analyst
7 27 (4.43%) Data Scientist
7 27 (4.43%) Senior Data Scientist
8 23 (3.77%) Senior Consultant
9 22 (3.61%) Engagement Manager
10 21 (3.44%) Solutions Architect
11 20 (3.28%) Service Manager
12 18 (2.95%) C# Developer
13 17 (2.79%) Delivery Manager
14 16 (2.62%) Enterprise Architect
14 16 (2.62%) Senior Manager
15 15 (2.46%) Account Manager
15 15 (2.46%) Technical Analyst
15 15 (2.46%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 60 (9.84%) .NET
2 56 (9.18%) CSS
2 56 (9.18%) HTML
3 35 (5.74%) ASP.NET
4 29 (4.75%) XML
5 25 (4.10%) Web Services
6 19 (3.11%) jQuery
7 16 (2.62%) HTML5
8 14 (2.30%) AngularJS
9 13 (2.13%) ASP.NET Web Forms
10 12 (1.97%) ASP.NET MVC
10 12 (1.97%) SAP Basis
10 12 (1.97%) SAP Fiori
11 11 (1.80%) Ajax
11 11 (1.80%) D3.js
11 11 (1.80%) JSON
12 10 (1.64%) CSS3
12 10 (1.64%) Ruby on Rails
13 9 (1.48%) React
13 9 (1.48%) RESTful
Miscellaneous
1 64 (10.49%) Analytical Skills
2 56 (9.18%) Management Information System
3 51 (8.36%) User Experience
4 41 (6.72%) Algorithms
4 41 (6.72%) Visualisation
5 37 (6.07%) Social Media
6 34 (5.57%) Digital Media
7 29 (4.75%) Data Centre
8 18 (2.95%) Enterprise Software
9 13 (2.13%) Blog
10 11 (1.80%) Driving Licence
10 11 (1.80%) NHS
11 10 (1.64%) Mobile App
12 9 (1.48%) Public Cloud
13 7 (1.15%) Biometrics
14 6 (0.98%) Client/Server
14 6 (0.98%) Computer Science
14 6 (0.98%) FMCG
14 6 (0.98%) Online Banking
15 5 (0.82%) Internet of Things
Operating Systems
1 50 (8.20%) Linux
2 36 (5.90%) Windows
3 12 (1.97%) SUSE
4 11 (1.80%) Red Hat Enterprise Linux
4 11 (1.80%) Unix
5 10 (1.64%) Apple iOS
5 10 (1.64%) Windows Server
6 9 (1.48%) CentOS
7 8 (1.31%) Android
8 7 (1.15%) SUSE Linux Enterprise Server
8 7 (1.15%) Ubuntu
9 2 (0.33%) Debian
9 2 (0.33%) Mac OS X
9 2 (0.33%) Windows Server 2012
10 1 (0.16%) Windows 10
10 1 (0.16%) Windows 8
Processes & Methodologies
1 115 (18.85%) Agile Software Development
1 115 (18.85%) Analytics
2 97 (15.90%) Project Management
3 92 (15.08%) Presales
4 88 (14.43%) Stakeholder Management
5 79 (12.95%) CRM
6 61 (10.00%) Data Management
7 59 (9.67%) ITIL
8 50 (8.20%) Use Case
9 44 (7.21%) E-Commerce
10 43 (7.05%) Data Analysis
11 41 (6.72%) PRINCE2
12 39 (6.39%) SDLC
13 37 (6.07%) Scrum
14 35 (5.74%) Migration
15 33 (5.41%) Product Management
16 32 (5.25%) Business Analysis
17 30 (4.92%) Data Visualisation
17 30 (4.92%) Service Management
18 28 (4.59%) Statistical Modelling
Programming Languages
1 75 (12.30%) JavaScript
2 63 (10.33%) SQL
3 43 (7.05%) C#
4 42 (6.89%) Python
5 37 (6.07%) R
6 26 (4.26%) Ruby
7 25 (4.10%) Java
8 16 (2.62%) Perl
9 12 (1.97%) C
10 9 (1.48%) PHP
11 8 (1.31%) C++
12 7 (1.15%) Apex Code
12 7 (1.15%) T-SQL
13 6 (0.98%) VB
14 2 (0.33%) Go
14 2 (0.33%) Objective-C
14 2 (0.33%) PowerShell
14 2 (0.33%) Scala
14 2 (0.33%) VBA
15 1 (0.16%) MATLAB
Qualifications
1 99 (16.23%) Degree
2 29 (4.75%) Security Cleared
3 25 (4.10%) Cisco Certification
4 22 (3.61%) CCNA
5 20 (3.28%) SC Cleared
6 13 (2.13%) CCNP
7 12 (1.97%) CCIE
8 8 (1.31%) CISM
8 8 (1.31%) CISSP
8 8 (1.31%) Microsoft Certification
9 7 (1.15%) PRINCE2 Certification
10 6 (0.98%) PMI Certification
11 5 (0.82%) CISA
12 4 (0.66%) BPSS Clearance
13 3 (0.49%) MCP
14 2 (0.33%) ISEB
14 2 (0.33%) ITIL Certification
14 2 (0.33%) MCSA
14 2 (0.33%) MCSE
14 2 (0.33%) PMP
Quality Assurance & Compliance
1 20 (3.28%) ISO/IEC 27001
2 19 (3.11%) SLA
3 15 (2.46%) QA
4 13 (2.13%) PCI DSS
5 4 (0.66%) Data Quality
6 1 (0.16%) COBIT
System Software
1 21 (3.44%) Docker
2 16 (2.62%) VMware Infrastructure
3 8 (1.31%) Hyper-V
4 7 (1.15%) vSphere
5 5 (0.82%) Active Directory
6 3 (0.49%) Terminal Server
7 2 (0.33%) NFS
7 2 (0.33%) vCloud
7 2 (0.33%) XenApp
7 2 (0.33%) XenDesktop
7 2 (0.33%) XenServer
Systems Management
1 16 (2.62%) Opscode Chef
2 6 (0.98%) Nagios
3 4 (0.66%) Puppet
4 2 (0.33%) Tivoli
4 2 (0.33%) Tivoli Storage Manager
5 1 (0.16%) CA Spectrum
5 1 (0.16%) EMC NetWorker
5 1 (0.16%) HP UCMDB
5 1 (0.16%) NetBackup
5 1 (0.16%) SCCM
5 1 (0.16%) SCOrch
Vendors
1 72 (11.80%) Microsoft
2 53 (8.69%) Oracle
3 45 (7.38%) SAP
4 35 (5.74%) IBM
5 32 (5.25%) Cisco
6 25 (4.10%) HP
7 23 (3.77%) Juniper
8 21 (3.44%) Aruba
9 20 (3.28%) Remedy
9 20 (3.28%) VMware
10 19 (3.11%) Ruckus Wireless
11 18 (2.95%) Salesforce.com
12 16 (2.62%) F5
12 16 (2.62%) ServiceNow
13 15 (2.46%) Tableau
14 14 (2.30%) Teradata
15 13 (2.13%) Google
15 13 (2.13%) Red Hat
16 12 (1.97%) hybris
17 9 (1.48%) Sitecore
London
Prosper Consulting Ltd
Posted: 2 days ago
Guildford, Surrey
ARC IT Recruitment Ltd
Salary: £40000 - £60000 Per Annum
Posted: 2 days ago
London
Preferred Choice
Salary: £50000 - £60000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + car allowance + bens
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £35000.00 - £45000.00 per annum + Car Allowance + Benefits
Posted: 2 days ago
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + Car Allowance + Benefits
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 2 days ago
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 2 days ago
London
Careerwise UK Limited
Salary: £80000 - £100000 per annum + package
Posted: 3 days ago
West Midlands
First Utility
Salary: £55,000 - £75,000 + Bonus + Excellent Benefits
Posted: 3 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + Car Allowance + Benefits
Posted: 3 days ago
London
Burns Sheehan
Salary: £45000 - £55000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Colossus Associates
Salary: £35000 - £50000 per annum, Benefits 0
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £41000 per annum
Posted: 4 days ago
London
Oliver Bernard
Salary: £65000 - £75000 per annum + bonus and benefits
Posted: 4 days ago
Edinburgh, Midlothian
Resource Management
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 4 days ago
Bicester, Oxfordshire
Circle Recruitment
Salary: £50000 - £55000 per annum + Bonus, Pension, Gym
Posted: 4 days ago
Camberley, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + car allowance + bens
Posted: 4 days ago
Wilmslow, Cheshire
Harvey Nash plc
Posted: 4 days ago
London
Eames Consulting
Salary: £75000 - £80000 per annum
Posted: 5 days ago
Weybridge, Surrey
Evolution Recruitment Solutions
Salary: 50,000 + 15% Bonus and Benefits
Posted: 5 days ago
Fife
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 5 days ago
South East
EXCELerate
Salary: Up to £60k + Bonus, Car allowance, Health, Pension
Posted: 5 days ago
South East
EXCELerate
Salary: Up to £80k Base £100k OTE plus Car Allowance, Benefits Package
Posted: 5 days ago
Buckinghamshire
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus, Excellent Benefits Package
Posted: 6 days ago
London
Savvy Recruitment
Salary: Up to £70,000 per annum Great package on offer with benefits
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago