The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 486 510 571
Rank change year-on-year
+24 +61
Permanent jobs citing Customer Engagement 538 562 482
As % of all permanent IT jobs located in the UK 0.52% 0.50% 0.40%
As % of the Processes & Methodologies category 0.60% 0.58% 0.47%
Number of salaries quoted 368 386 353
Median salary £51,500 £55,000 £55,000
Median salary % change year-on-year
-6.36% -
90% offered a salary of more than £37,250 £28,000 £31,250
10% offered a salary of more than £85,000 £82,500 £75,000
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90249 96307 103353
As % of all permanent IT jobs located in the UK 87.63% 85.97% 85.30%
Number of salaries quoted 75115 77827 83349
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £30,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend

The demand trend of job ads citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 2 May 2016 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 501 £50,000 -9.09% 49
London -14 136 £60,000 - 21
South East +6 124 £50,000 -13.04% 9
West Midlands +65 117 £50,000 +5.26% 5
Birmingham +57 93 £50,000 +65.28% 2
Berkshire -6 65 £55,000 -15.38% 2
Reading +16 40 £55,000 -26.66%
South West +6 37 £50,000 +33.33% 5
North West -29 30 £42,750 -14.50% 7
Bristol +13 27 £50,000 +33.33% 1
West Yorkshire +28 20 £38,500 -30.00%
Yorkshire +22 20 £38,500 -22.22%
Surrey +5 20 £47,500 -9.52% 1
City of London +38 18 £67,500 +17.39% 2
Manchester +19 18 £43,000 +7.50% 6
East Midlands +13 17 £80,000 +6.66%
Hampshire +2 16 £44,500 -11.00% 1
Buckinghamshire +32 15 £45,000 +5.88% 2
Nottinghamshire +24 15 £80,000 -
Nottingham +21 15 £80,000 -
Leeds +6 13 £32,500 -40.90%
Cheshire -30 12 £37,500 -25.00% 1
Milton Keynes +33 11 £43,250 +8.12% 2
East of England +7 11 £50,000 +5.26% 1
Camberley - 10 £47,500 - 1
Warrington - 8 - -
Oxfordshire +8 7 £52,500 -8.69% 2
Wakefield - 7 £42,000 -
Coventry +9 6 £42,500 -10.52% 1
Scotland -3 6 £51,500 +42.06% 2

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 2 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Engagement.

1 280 (29.54%) Presales
2 202 (21.31%) Project Management
3 182 (19.20%) Degree
4 179 (18.88%) Finance
5 165 (17.41%) Marketing
6 149 (15.72%) Agile Software Development
7 145 (15.30%) Data Centre
8 137 (14.45%) CRM
9 136 (14.35%) SQL
10 132 (13.92%) ITIL
11 129 (13.61%) Analytics
12 126 (13.29%) SQL Server
13 125 (13.19%) Microsoft
14 108 (11.39%) Cisco
15 105 (11.08%) Amazon AWS
16 104 (10.97%) HP
17 100 (10.55%) Service Delivery
18 99 (10.44%) Oracle
18 99 (10.44%) VMware
19 94 (9.92%) Stakeholder Management
19 94 (9.92%) Business Development
20 87 (9.18%) Microsoft Azure
21 86 (9.07%) Service Management
22 85 (8.97%) Management Information System
23 83 (8.76%) PRINCE2
24 78 (8.23%) VMware Infrastructure
25 77 (8.12%) IBM
26 74 (7.81%) JavaScript
26 74 (7.81%) Juniper
27 70 (7.38%) Citrix

Customer Engagement
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (3.16%) Apache Spark
2 29 (3.06%) JBoss
3 24 (2.53%) nginx
3 24 (2.53%) OpenStack
4 16 (1.69%) Elasticsearch
5 14 (1.48%) CMS
6 13 (1.37%) SharePoint
7 12 (1.27%) Node.js
8 11 (1.16%) SAS
9 8 (0.84%) MS Exchange
9 8 (0.84%) Skype for Business
10 6 (0.63%) NetWeaver
10 6 (0.63%) Tomcat
10 6 (0.63%) WebSphere
11 5 (0.53%) Apache
11 5 (0.53%) Umbraco
12 3 (0.32%) Confluence
12 3 (0.32%) IIS
12 3 (0.32%) SharePoint 2010
13 2 (0.21%) CloudStack
Applications
1 61 (6.43%) MS Excel
2 20 (2.11%) MS Office
3 15 (1.58%) MS Visio
4 13 (1.37%) MS PowerPoint
5 6 (0.63%) Photoshop
6 4 (0.42%) MS Project
7 3 (0.32%) Adobe Illustrator
8 2 (0.21%) SPSS
9 1 (0.11%) Adobe Creative Suite
9 1 (0.11%) Adobe Premiere
9 1 (0.11%) Final Cut Pro
9 1 (0.11%) OmniGraffle
Business Applications
1 28 (2.95%) Remedy ITSM
2 22 (2.32%) Dynamics CRM
3 11 (1.16%) Unica
4 10 (1.05%) FastStats
4 10 (1.05%) SAP CRM
5 9 (0.95%) Adobe Campaign
6 8 (0.84%) SAP Oil and Gas
7 7 (0.74%) SAP Business One
7 7 (0.74%) SAP hybris
8 5 (0.53%) Infor M3
8 5 (0.53%) Oracle BPM
8 5 (0.53%) SAP CO
8 5 (0.53%) SAP FI
8 5 (0.53%) SAP FI/CO
8 5 (0.53%) SAP MM
8 5 (0.53%) SAP PS
8 5 (0.53%) SAP SD
9 4 (0.42%) Eloqua
9 4 (0.42%) Payment Gateway
10 1 (0.11%) Oracle EBS
Cloud Services
1 105 (11.08%) Amazon AWS
2 87 (9.18%) Microsoft Azure
3 46 (4.85%) Amazon EC2
4 43 (4.54%) IaaS
4 43 (4.54%) PaaS
5 37 (3.90%) SaaS
6 23 (2.43%) Office 365
7 12 (1.27%) Heroku
8 11 (1.16%) Cloud Computing
9 9 (0.95%) Google Analytics
10 8 (0.84%) Amazon S3
11 6 (0.63%) Yammer
12 2 (0.21%) AdWords
12 2 (0.21%) Force.com
12 2 (0.21%) GitHub
12 2 (0.21%) Sage Pay
13 1 (0.11%) Adobe Analytics
13 1 (0.11%) eCircle
13 1 (0.11%) OneDrive
Communications & Networking
1 61 (6.43%) Firewall
2 52 (5.49%) DNS
3 49 (5.17%) LAN
3 49 (5.17%) WAN
4 39 (4.11%) TCP/IP
5 29 (3.06%) Internet
6 28 (2.95%) Wireless
7 21 (2.22%) SAN
7 21 (2.22%) VPN
8 13 (1.37%) DHCP
9 12 (1.27%) VLAN
10 11 (1.16%) IPsec
10 11 (1.16%) MPLS
11 10 (1.05%) BGP
11 10 (1.05%) DSLAM
12 9 (0.95%) 2G
12 9 (0.95%) 3G
12 9 (0.95%) IPv6
12 9 (0.95%) RSVP
12 9 (0.95%) VPLS
Database & Business Intelligence
1 126 (13.29%) SQL Server
2 63 (6.65%) Hadoop
3 54 (5.70%) Big Data
4 48 (5.06%) DB2
5 42 (4.43%) MySQL
6 39 (4.11%) PostgreSQL
7 38 (4.01%) Relational Database
8 35 (3.69%) Apache Cassandra
9 20 (2.11%) Data Warehouse
10 19 (2.00%) SAP HANA
11 18 (1.90%) MongoDB
12 15 (1.58%) SQL Server Reporting Services
13 14 (1.48%) NoSQL
13 14 (1.48%) Oracle Reports
14 10 (1.05%) Neo4j
14 10 (1.05%) SQL Server 2008
15 9 (0.95%) SQL Server Integration Services
16 8 (0.84%) BusinessObjects
16 8 (0.84%) Data Mining
16 8 (0.84%) Redis
Development Applications
1 27 (2.85%) Jenkins
2 24 (2.53%) Atlassian Bamboo
3 11 (1.16%) Git (software)
4 8 (0.84%) Maven
5 7 (0.74%) Jasmine
6 5 (0.53%) JIRA
6 5 (0.53%) Selenium
7 3 (0.32%) Ant
7 3 (0.32%) Gradle
7 3 (0.32%) Subversion
8 2 (0.21%) Bitbucket
8 2 (0.21%) Grunt
8 2 (0.21%) gulp
8 2 (0.21%) jMock
8 2 (0.21%) JUnit
8 2 (0.21%) Visual Studio
9 1 (0.11%) Axure RP
9 1 (0.11%) Balsamiq Mockups
9 1 (0.11%) Bower
9 1 (0.11%) Mocha
General
1 179 (18.88%) Finance
2 165 (17.41%) Marketing
3 61 (6.43%) Retail
4 55 (5.80%) Telecoms
5 47 (4.96%) Publishing
6 41 (4.32%) Banking
7 27 (2.85%) Legal
8 15 (1.58%) Manufacturing
9 14 (1.48%) Electronics
10 13 (1.37%) Advertising
11 10 (1.05%) Pharmaceutical
12 7 (0.74%) German Language
13 6 (0.63%) Billing
14 5 (0.53%) Aerospace
14 5 (0.53%) Automotive
14 5 (0.53%) French Language
14 5 (0.53%) Law
15 4 (0.42%) Games
15 4 (0.42%) Local Government
15 4 (0.42%) Multimedia
Job Titles
1 188 (19.83%) Architect
2 173 (18.25%) Consultant
3 137 (14.45%) Solutions Architect
4 99 (10.44%) Developer
5 78 (8.23%) Project Manager
6 57 (6.01%) Analyst
7 49 (5.17%) IT Manager
8 42 (4.43%) Product Manager
9 36 (3.80%) Cloud Architect
9 36 (3.80%) Cloud Solutions Architect
10 35 (3.69%) Java Developer
11 32 (3.38%) C# Developer
12 31 (3.27%) Data Scientist
13 30 (3.16%) Implementation Manager
13 30 (3.16%) Senior Data Scientist
14 28 (2.95%) Implementation Project Manager
14 28 (2.95%) ITSM Project Manager
14 28 (2.95%) Project Implementation Manager
15 26 (2.74%) IT Services Manager
15 26 (2.74%) Software Consultant
Libraries, Frameworks & Software Standards
1 62 (6.54%) Web Services
2 61 (6.43%) HTML
3 60 (6.33%) .NET
4 54 (5.70%) CSS
5 38 (4.01%) ASP.NET
6 25 (2.64%) XML
7 22 (2.32%) jQuery
8 16 (1.69%) Java EE
8 16 (1.69%) Ruby on Rails
9 15 (1.58%) AngularJS
9 15 (1.58%) J2EE
10 14 (1.48%) ASP.NET Web Forms
11 13 (1.37%) Ember.js
11 13 (1.37%) HTML5
11 13 (1.37%) RESTful
12 12 (1.27%) REST
12 12 (1.27%) Visualforce
13 11 (1.16%) SOAP
14 10 (1.05%) Ajax
14 10 (1.05%) JSON
Miscellaneous
1 145 (15.30%) Data Centre
2 85 (8.97%) Management Information System
3 70 (7.38%) Computer Science
4 68 (7.17%) Analytical Skills
5 61 (6.43%) User Experience
6 54 (5.70%) Visualisation
7 43 (4.54%) Social Media
8 42 (4.43%) CMDB
9 36 (3.80%) Mobile App
10 35 (3.69%) Digital Media
11 34 (3.59%) Enterprise Software
12 30 (3.16%) Algorithms
13 16 (1.69%) NHS
14 11 (1.16%) Fintech
15 10 (1.05%) IPTV
16 9 (0.95%) LPAR
17 8 (0.84%) Blog
17 8 (0.84%) Data Integration
18 7 (0.74%) FlexPod
18 7 (0.74%) Replication
Operating Systems
1 66 (6.96%) Linux
2 51 (5.38%) Windows
3 24 (2.53%) Apple iOS
4 23 (2.43%) CentOS
5 19 (2.00%) Android
6 15 (1.58%) Red Hat Enterprise Linux
7 12 (1.27%) Ubuntu
8 11 (1.16%) Unix
8 11 (1.16%) Windows Server
9 10 (1.05%) AIX
9 10 (1.05%) Solaris
10 9 (0.95%) Windows Server 2003
10 9 (0.95%) Windows Server 2008
11 5 (0.53%) Windows 10
11 5 (0.53%) Windows 7
11 5 (0.53%) Windows 8
12 4 (0.42%) Mac OS X
12 4 (0.42%) SUSE
12 4 (0.42%) SUSE Linux Enterprise Server
13 2 (0.21%) Debian
Processes & Methodologies
1 280 (29.54%) Presales
2 202 (21.31%) Project Management
3 149 (15.72%) Agile Software Development
4 137 (14.45%) CRM
5 132 (13.92%) ITIL
6 129 (13.61%) Analytics
7 100 (10.55%) Service Delivery
8 94 (9.92%) Business Development
8 94 (9.92%) Stakeholder Management
9 86 (9.07%) Service Management
10 83 (8.76%) PRINCE2
11 69 (7.28%) Line Management
11 69 (7.28%) Software Engineering
12 64 (6.75%) Continuous Improvement
13 61 (6.43%) ITIL V3
14 59 (6.22%) Scrum
15 58 (6.12%) Time Management
16 57 (6.01%) Data Management
16 57 (6.01%) Technical Architecture
17 56 (5.91%) TOGAF
Programming Languages
1 136 (14.35%) SQL
2 74 (7.81%) JavaScript
3 60 (6.33%) Python
4 52 (5.49%) Java
5 50 (5.27%) Ruby
6 47 (4.96%) C#
7 33 (3.48%) R
8 31 (3.27%) Perl
9 12 (1.27%) Apex Code
10 11 (1.16%) C++
11 10 (1.05%) C
12 7 (0.74%) Scala
13 6 (0.63%) PHP
13 6 (0.63%) PowerShell
13 6 (0.63%) VB
14 5 (0.53%) Go
14 5 (0.53%) T-SQL
15 4 (0.42%) VBA
16 3 (0.32%) Objective-C
17 2 (0.21%) Shell Script
Qualifications
1 182 (19.20%) Degree
2 45 (4.75%) PMI Certification
2 45 (4.75%) PMP
3 41 (4.32%) ISEB
4 33 (3.48%) Cisco Certification
5 32 (3.38%) Security Cleared
6 23 (2.43%) CCIE
7 22 (2.32%) SC Cleared
8 20 (2.11%) Microsoft Certification
9 18 (1.90%) CISSP
9 18 (1.90%) VMware Certified Professional (VCP)
10 17 (1.79%) CCNA
10 17 (1.79%) CISM
11 15 (1.58%) CCNP
12 14 (1.48%) CISA
13 11 (1.16%) MCSE
14 10 (1.05%) CLAS
15 8 (0.84%) NCDA
15 8 (0.84%) NCIE
15 8 (0.84%) VCP6
Quality Assurance & Compliance
1 30 (3.16%) ISO/IEC 27001
2 24 (2.53%) PCI DSS
3 19 (2.00%) SLA
4 17 (1.79%) Data Quality
5 16 (1.69%) ISO 9001
6 14 (1.48%) QA
7 1 (0.11%) BS25999
7 1 (0.11%) COBIT
7 1 (0.11%) HMG Security Policy Framework
7 1 (0.11%) ISO19770
7 1 (0.11%) ISO27002
System Software
1 78 (8.23%) VMware Infrastructure
2 33 (3.48%) Active Directory
3 31 (3.27%) Docker
4 25 (2.64%) Hyper-V
5 14 (1.48%) vSphere
6 13 (1.37%) VMware ESX
7 9 (0.95%) Microsoft Virtual Server
7 9 (0.95%) Xen
8 7 (0.74%) XenServer
9 6 (0.63%) Microsoft App-V
9 6 (0.63%) XenApp
9 6 (0.63%) XenDesktop
10 4 (0.42%) NFS
10 4 (0.42%) vCloud
10 4 (0.42%) VMware ESXi
11 3 (0.32%) Terminal Server
12 2 (0.21%) KVM
13 1 (0.11%) Terminal Services
Systems Management
1 40 (4.22%) SCVMM
2 29 (3.06%) Opscode Chef
3 17 (1.79%) SCCM
4 13 (1.37%) NetBackup
5 9 (0.95%) EMC NetWorker
5 9 (0.95%) Tivoli
5 9 (0.95%) Tivoli Storage Manager
6 8 (0.84%) Puppet
7 3 (0.32%) Control-M
7 3 (0.32%) Nagios
8 2 (0.21%) Ansible
8 2 (0.21%) Backup Exec
8 2 (0.21%) vMotion
9 1 (0.11%) AirWatch
9 1 (0.11%) CA Spectrum
9 1 (0.11%) Kubernetes
9 1 (0.11%) vRealize
Vendors
1 125 (13.19%) Microsoft
2 108 (11.39%) Cisco
3 104 (10.97%) HP
4 99 (10.44%) Oracle
4 99 (10.44%) VMware
5 77 (8.12%) IBM
6 74 (7.81%) Juniper
7 70 (7.38%) Citrix
8 62 (6.54%) NetApp
9 59 (6.22%) EMC
10 57 (6.01%) SAP
11 51 (5.38%) BMC
12 44 (4.64%) CheckPoint
13 42 (4.43%) ServiceNow
14 31 (3.27%) F5
15 28 (2.95%) Remedy
16 27 (2.85%) Aruba
16 27 (2.85%) Ruckus Wireless
17 17 (1.79%) CommVault
17 17 (1.79%) Dell
London
First Point
Salary: £60000.00 - £65000.00 per annum
Posted: 15 hours ago
Hertfordshire
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 2 days ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Excellent benefits package
Posted: 2 days ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
London
C4 Commerce
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Walsall, West Midlands (County)
Experis Ltd
Salary: £39000.00 per annum + Benefits
Posted: 2 days ago
London
People Source Consulting
Salary: £60000 - £75000 per annum + bonus, benefits
Posted: 2 days ago
Kent
Harvey Nash plc
Salary: £30000 - £40000 per annum + + Bonus + Package
Posted: 2 days ago
London
First Point
Salary: £35000.00 - £47000.00 per annum + bonus and benefits
Posted: 3 days ago
London
Staffworx Ltd
Salary: excellent salary, bonus, bens
Posted: 3 days ago
Helensburgh, Dunbartonshire
Search Consultancy
Posted: 3 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £40000 per annum + Benefits & Car
Posted: 4 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £30000 - £60000 per annum + Bonus + car allowance
Posted: 4 days ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 4 days ago
North West London
MegaNexus Limited
Salary: £45,000 per annum OTE: To be discussed at interview
Posted: 4 days ago
Manchester, Lancashire
Chris Cobbold Ltd
Salary: From £60,000 to £65,000 per annum + benefits + career progression
Posted: 4 days ago
London
Salt
Salary: £45000 - £60000 per annum + Benefits + Bonus
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 + bonus + healthcare
Posted: 5 days ago
Berkshire
EXCELerate
Salary: £80K OTE £100K, Car Allowance, Corporate Benefits
Posted: 6 days ago
Henley-On-Thames, Oxfordshire
Opmantek
Salary: Unspecified Base Salary plus Commissions - in line with experience
Posted: 6 days ago
Bristol, Avon
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 6 days ago
London
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 6 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 6 days ago
Manchester, Lancashire
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 6 days ago
Tyneside
Nigel Wright Consultancy
Salary: Competitive Salary
Posted: 6 days ago
Bicester, Oxfordshire
Circle Recruitment
Salary: £50000 - £55000 per annum + Bonus, Pension, Gym
Posted: 6 days ago
West London
Deanslist Limited
Salary: From £80,000 to £120,000 per annum £80-120k + Benefits (including stoc
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £60000 - £100000 per annum + Excellent benefits
Posted: 6 days ago