The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 484 499 564
Rank change year-on-year
+15 +65
Permanent jobs citing Customer Engagement 491 566 474
As % of all permanent IT jobs located in the UK 0.50% 0.52% 0.40%
As % of the Processes & Methodologies category 0.57% 0.60% 0.46%
Number of salaries quoted 313 394 343
Median salary £54,500 £55,000 £55,000
Median salary % change year-on-year
-0.90% -
90% offered a salary of more than £35,000 £30,000 £32,400
10% offered a salary of more than £87,750 £85,000 £75,000
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86284 94752 102175
As % of all permanent IT jobs located in the UK 87.86% 86.37% 85.32%
Number of salaries quoted 71903 77013 83070
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend

The demand trend of job ads citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 29 May 2016 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 445 £55,000 - 38
London -9 138 £60,000 - 14
South East +9 105 £50,000 -13.04% 5
West Midlands +50 91 £50,000 +5.26% 3
Birmingham +50 72 £50,000 +56.25% 1
Berkshire +1 58 £57,500 -23.33% 3
South West +9 38 £50,000 +25.00% 4
Reading +25 33 £55,000 -26.66% 1
North West -29 29 £42,750 +6.87% 7
Bristol +13 23 £46,250 +23.33% 1
East Midlands +18 20 £80,000 +56.09%
City of London +52 17 £65,000 +6.12% 3
Manchester +9 17 £52,500 +79.48% 6
Nottinghamshire - 17 £80,000 -
Nottingham - 17 £80,000 -
Buckinghamshire +34 14 £33,750 -20.58%
Hampshire +6 14 £46,500 +9.41% 1
Cheshire -22 12 £37,500 - 1
Milton Keynes +32 11 £43,250 +23.57%
Surrey +1 10 £47,500 -5.00%
Leeds +18 8 £31,000 -37.37% 2
Yorkshire +17 8 £31,000 -37.37% 2
West Yorkshire +9 8 £31,000 -37.37% 2
Camberley - 8 £47,500 -
Warrington - 8 - - 1
East of England +24 7 £50,000 +5.26% 2
Coventry -3 7 £45,000 -5.26%
Kent +7 6 £35,000 +40.00%
Dorset - 5 £37,500 - 2
Southampton +4 4 £30,000 -57.89% 1

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 29 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Engagement.

1 298 (30.98%) Presales
2 218 (22.66%) Project Management
3 183 (19.02%) Finance
3 183 (19.02%) Degree
4 163 (16.94%) Marketing
5 159 (16.53%) Data Centre
6 152 (15.80%) ITIL
7 150 (15.59%) Agile Software Development
8 143 (14.86%) Microsoft
9 138 (14.35%) CRM
10 127 (13.20%) SQL
11 123 (12.79%) Analytics
12 119 (12.37%) Business Development
13 117 (12.16%) SQL Server
14 112 (11.64%) Cisco
14 112 (11.64%) VMware
15 110 (11.43%) Amazon AWS
16 108 (11.23%) Service Delivery
17 105 (10.91%) HP
18 102 (10.60%) Service Management
19 95 (9.88%) PRINCE2
20 94 (9.77%) Stakeholder Management
21 91 (9.46%) Oracle
22 90 (9.36%) Microsoft Azure
23 85 (8.84%) Management Information System
23 85 (8.84%) Line Management
24 83 (8.63%) Citrix
25 81 (8.42%) VMware Infrastructure
26 77 (8.00%) Computer Science
27 76 (7.90%) Juniper

Customer Engagement
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (2.91%) JBoss
2 27 (2.81%) Apache Spark
3 23 (2.39%) nginx
3 23 (2.39%) OpenStack
4 15 (1.56%) SharePoint
5 13 (1.35%) CMS
5 13 (1.35%) Elasticsearch
6 10 (1.04%) SAS
7 9 (0.94%) MS Exchange
7 9 (0.94%) Skype for Business
8 7 (0.73%) Node.js
9 6 (0.62%) Apache
9 6 (0.62%) Tomcat
10 4 (0.42%) SharePoint 2010
10 4 (0.42%) Umbraco
10 4 (0.42%) WebSphere
11 3 (0.31%) Confluence
12 2 (0.21%) GlassFish
12 2 (0.21%) Liferay
12 2 (0.21%) WordPress
Applications
1 67 (6.96%) MS Excel
2 19 (1.98%) MS Office
3 14 (1.46%) MS Visio
4 11 (1.14%) MS PowerPoint
5 5 (0.52%) MS Project
6 3 (0.31%) Photoshop
7 2 (0.21%) Adobe Illustrator
8 1 (0.10%) Adobe Creative Suite
8 1 (0.10%) Adobe Premiere
8 1 (0.10%) Final Cut Pro
8 1 (0.10%) OmniGraffle
8 1 (0.10%) SPSS
Business Applications
1 28 (2.91%) Remedy ITSM
2 22 (2.29%) Dynamics CRM
3 10 (1.04%) SAP Oil and Gas
4 9 (0.94%) FastStats
4 9 (0.94%) SAP Business One
4 9 (0.94%) Unica
5 7 (0.73%) Adobe Campaign
5 7 (0.73%) SAP CRM
6 5 (0.52%) Infor M3
6 5 (0.52%) SAP CO
6 5 (0.52%) SAP FI
6 5 (0.52%) SAP FI/CO
6 5 (0.52%) SAP MM
6 5 (0.52%) SAP PS
6 5 (0.52%) SAP SD
7 4 (0.42%) Payment Gateway
8 3 (0.31%) Eloqua
8 3 (0.31%) SAP hybris
9 2 (0.21%) Oracle BPM
10 1 (0.10%) Oracle EBS R12
Cloud Services
1 110 (11.43%) Amazon AWS
2 90 (9.36%) Microsoft Azure
3 49 (5.09%) Amazon EC2
4 47 (4.89%) SaaS
5 46 (4.78%) PaaS
6 45 (4.68%) IaaS
7 21 (2.18%) Office 365
8 13 (1.35%) Cloud Computing
9 12 (1.25%) Heroku
10 10 (1.04%) Google Analytics
11 8 (0.83%) Amazon S3
12 6 (0.62%) Yammer
13 2 (0.21%) AdWords
13 2 (0.21%) Force.com
13 2 (0.21%) GitHub
13 2 (0.21%) Sage Pay
14 1 (0.10%) Adobe Analytics
14 1 (0.10%) eCircle
14 1 (0.10%) OneDrive
Communications & Networking
1 55 (5.72%) DNS
2 54 (5.61%) Firewall
3 50 (5.20%) LAN
3 50 (5.20%) WAN
4 37 (3.85%) TCP/IP
5 27 (2.81%) Wireless
6 25 (2.60%) Internet
7 19 (1.98%) SAN
7 19 (1.98%) VPN
8 18 (1.87%) DHCP
9 14 (1.46%) VLAN
10 13 (1.35%) DSLAM
10 13 (1.35%) MPLS
11 12 (1.25%) 2G
11 12 (1.25%) 3G
11 12 (1.25%) BGP
11 12 (1.25%) GPON
11 12 (1.25%) IPsec
11 12 (1.25%) IPv6
11 12 (1.25%) RSVP
Database & Business Intelligence
1 117 (12.16%) SQL Server
2 60 (6.24%) Hadoop
3 52 (5.41%) Big Data
4 47 (4.89%) DB2
5 46 (4.78%) MySQL
6 36 (3.74%) PostgreSQL
7 35 (3.64%) Relational Database
8 32 (3.33%) Apache Cassandra
9 21 (2.18%) Data Warehouse
10 14 (1.46%) MongoDB
10 14 (1.46%) NoSQL
10 14 (1.46%) Oracle Reports
10 14 (1.46%) SAP HANA
11 12 (1.25%) SQL Server Reporting Services
12 10 (1.04%) Neo4j
12 10 (1.04%) SQL Server 2008
13 9 (0.94%) BusinessObjects
14 8 (0.83%) SQL Server Integration Services
15 7 (0.73%) Data Mining
15 7 (0.73%) PowerCenter
Development Applications
1 27 (2.81%) Jenkins
2 23 (2.39%) Atlassian Bamboo
3 9 (0.94%) Maven
4 8 (0.83%) Git (software)
4 8 (0.83%) Jasmine
5 6 (0.62%) Selenium
6 5 (0.52%) JIRA
7 3 (0.31%) Ant
7 3 (0.31%) Gradle
7 3 (0.31%) Grunt
7 3 (0.31%) gulp
7 3 (0.31%) Subversion
8 2 (0.21%) Bitbucket
8 2 (0.21%) jMock
8 2 (0.21%) JUnit
8 2 (0.21%) Mocha
8 2 (0.21%) Protractor
8 2 (0.21%) Talend Open Studio
9 1 (0.10%) Axure RP
9 1 (0.10%) Balsamiq Mockups
General
1 183 (19.02%) Finance
2 163 (16.94%) Marketing
3 59 (6.13%) Retail
4 55 (5.72%) Telecoms
5 50 (5.20%) Publishing
6 43 (4.47%) Banking
7 24 (2.49%) Legal
8 18 (1.87%) Electronics
9 17 (1.77%) Manufacturing
10 15 (1.56%) Advertising
11 12 (1.25%) Pharmaceutical
12 9 (0.94%) French Language
13 8 (0.83%) Law
14 7 (0.73%) Automotive
15 6 (0.62%) Billing
15 6 (0.62%) German Language
16 5 (0.52%) Aerospace
17 4 (0.42%) Games
17 4 (0.42%) Italian Language
17 4 (0.42%) Local Government
Job Titles
1 199 (20.69%) Architect
2 177 (18.40%) Consultant
3 143 (14.86%) Solutions Architect
4 89 (9.25%) Developer
5 83 (8.63%) Project Manager
6 57 (5.93%) Analyst
7 53 (5.51%) IT Manager
8 43 (4.47%) Product Manager
9 38 (3.95%) Cloud Architect
9 38 (3.95%) Cloud Solutions Architect
10 33 (3.43%) Java Developer
11 30 (3.12%) Implementation Manager
12 28 (2.91%) C# Developer
12 28 (2.91%) Data Scientist
12 28 (2.91%) Implementation Project Manager
12 28 (2.91%) IT Services Manager
12 28 (2.91%) ITSM Project Manager
12 28 (2.91%) Project Implementation Manager
13 27 (2.81%) Senior Data Scientist
14 26 (2.70%) Account Manager
Libraries, Frameworks & Software Standards
1 62 (6.44%) Web Services
2 57 (5.93%) HTML
3 54 (5.61%) .NET
4 50 (5.20%) CSS
5 32 (3.33%) ASP.NET
6 30 (3.12%) XML
7 22 (2.29%) jQuery
8 16 (1.66%) Java EE
9 15 (1.56%) HTML5
9 15 (1.56%) Ruby on Rails
10 14 (1.46%) J2EE
10 14 (1.46%) RESTful
11 13 (1.35%) Ember.js
12 12 (1.25%) AngularJS
13 11 (1.14%) ASP.NET Web Forms
13 11 (1.14%) JSON
13 11 (1.14%) Visualforce
14 10 (1.04%) Ajax
15 9 (0.94%) CSS3
15 9 (0.94%) REST
Miscellaneous
1 159 (16.53%) Data Centre
2 85 (8.84%) Management Information System
3 77 (8.00%) Computer Science
4 75 (7.80%) Analytical Skills
5 61 (6.34%) User Experience
6 53 (5.51%) Visualisation
7 45 (4.68%) CMDB
8 44 (4.57%) Social Media
9 34 (3.53%) Mobile App
10 31 (3.22%) Digital Media
11 27 (2.81%) Algorithms
11 27 (2.81%) Enterprise Software
12 18 (1.87%) NHS
13 13 (1.35%) IPTV
14 12 (1.25%) Fintech
15 8 (0.83%) Blog
15 8 (0.83%) Driving Licence
15 8 (0.83%) Mathematics
16 7 (0.73%) Data Integration
16 7 (0.73%) LPAR
Operating Systems
1 70 (7.28%) Linux
2 49 (5.09%) Windows
3 22 (2.29%) Apple iOS
4 20 (2.08%) CentOS
5 17 (1.77%) Android
6 12 (1.25%) Unix
6 12 (1.25%) Windows Server
7 11 (1.14%) Red Hat Enterprise Linux
7 11 (1.14%) Ubuntu
7 11 (1.14%) Windows 7
8 10 (1.04%) Windows 10
8 10 (1.04%) Windows 8
9 8 (0.83%) AIX
9 8 (0.83%) Solaris
10 7 (0.73%) Windows Server 2008
11 6 (0.62%) Windows Server 2003
12 4 (0.42%) Mac OS X
13 3 (0.31%) SUSE
13 3 (0.31%) SUSE Linux Enterprise Server
14 2 (0.21%) Debian
Processes & Methodologies
1 298 (30.98%) Presales
2 218 (22.66%) Project Management
3 152 (15.80%) ITIL
4 150 (15.59%) Agile Software Development
5 138 (14.35%) CRM
6 123 (12.79%) Analytics
7 119 (12.37%) Business Development
8 108 (11.23%) Service Delivery
9 102 (10.60%) Service Management
10 95 (9.88%) PRINCE2
11 94 (9.77%) Stakeholder Management
12 85 (8.84%) Line Management
13 69 (7.17%) Time Management
14 66 (6.86%) ITIL V3
14 66 (6.86%) Software Engineering
15 63 (6.55%) Continuous Improvement
16 58 (6.03%) Technical Architecture
16 58 (6.03%) TOGAF
17 57 (5.93%) Scrum
18 52 (5.41%) Data Management
Programming Languages
1 127 (13.20%) SQL
2 70 (7.28%) JavaScript
3 60 (6.24%) Python
4 50 (5.20%) Java
4 50 (5.20%) Ruby
5 44 (4.57%) C#
6 30 (3.12%) Perl
6 30 (3.12%) R
7 11 (1.14%) Apex Code
7 11 (1.14%) C++
8 9 (0.94%) PowerShell
9 7 (0.73%) Scala
10 6 (0.62%) C
10 6 (0.62%) PHP
11 5 (0.52%) Go
12 4 (0.42%) T-SQL
13 3 (0.31%) VB
14 2 (0.21%) Objective-C
14 2 (0.21%) Shell Script
14 2 (0.21%) VBA
Qualifications
1 183 (19.02%) Degree
2 49 (5.09%) PMI Certification
2 49 (5.09%) PMP
3 44 (4.57%) ISEB
4 38 (3.95%) Cisco Certification
5 33 (3.43%) Security Cleared
6 32 (3.33%) Microsoft Certification
7 29 (3.01%) VMware Certified Professional (VCP)
8 26 (2.70%) CCIE
9 25 (2.60%) SC Cleared
10 20 (2.08%) MCSE
11 16 (1.66%) CCNA
12 15 (1.56%) CCNP
13 12 (1.25%) CISM
13 12 (1.25%) CISSP
14 9 (0.94%) CISA
15 8 (0.83%) AWS Certification
15 8 (0.83%) NCDA
15 8 (0.83%) NCIE
15 8 (0.83%) VCP5
Quality Assurance & Compliance
1 26 (2.70%) ISO/IEC 27001
2 24 (2.49%) SLA
3 17 (1.77%) Data Quality
3 17 (1.77%) PCI DSS
4 14 (1.46%) QA
5 11 (1.14%) ISO 9001
6 4 (0.42%) COBIT
7 2 (0.21%) HMG Security Policy Framework
7 2 (0.21%) SEPA
System Software
1 81 (8.42%) VMware Infrastructure
2 51 (5.30%) Active Directory
3 27 (2.81%) Docker
4 23 (2.39%) Hyper-V
5 13 (1.35%) vSphere
6 9 (0.94%) Microsoft App-V
6 9 (0.94%) VMware ESX
6 9 (0.94%) XenServer
7 8 (0.83%) XenApp
7 8 (0.83%) XenDesktop
8 6 (0.62%) Microsoft Virtual Server
8 6 (0.62%) Xen
9 5 (0.52%) Terminal Server
9 5 (0.52%) vCloud
10 4 (0.42%) NFS
11 2 (0.21%) KVM
11 2 (0.21%) VMware ESXi
12 1 (0.10%) Terminal Services
Systems Management
1 43 (4.47%) SCVMM
2 30 (3.12%) SCCM
3 27 (2.81%) Opscode Chef
4 11 (1.14%) NetBackup
5 7 (0.73%) EMC NetWorker
5 7 (0.73%) Tivoli
5 7 (0.73%) Tivoli Storage Manager
6 6 (0.62%) Puppet
7 5 (0.52%) Control-M
8 2 (0.21%) Ansible
8 2 (0.21%) Backup Exec
8 2 (0.21%) Nagios
9 1 (0.10%) AirWatch
9 1 (0.10%) CA Spectrum
9 1 (0.10%) Kubernetes
9 1 (0.10%) vRealize
Vendors
1 143 (14.86%) Microsoft
2 112 (11.64%) Cisco
2 112 (11.64%) VMware
3 105 (10.91%) HP
4 91 (9.46%) Oracle
5 83 (8.63%) Citrix
6 76 (7.90%) Juniper
7 72 (7.48%) IBM
8 65 (6.76%) NetApp
9 62 (6.44%) EMC
10 54 (5.61%) BMC
10 54 (5.61%) SAP
11 47 (4.89%) CheckPoint
12 43 (4.47%) ServiceNow
13 28 (2.91%) F5
13 28 (2.91%) Remedy
14 27 (2.81%) Aruba
14 27 (2.81%) Ruckus Wireless
15 17 (1.77%) AppSense
16 16 (1.66%) Dell
Slough, Berkshire
IT Talent Solutions
Salary: From £70,000 to £80,000 per annum + up to 15% bonus
Posted: 3 days ago
Warrington, Cheshire
McGregor Boyall
Salary: £35000.00 - £45000.00 per annum
Posted: 2 days ago
London
JM
Salary: £70000 - £70001 per annum + Bonus + Benefits
Posted: 3 days ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000 basic + 5,000-6,000 oncall
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
EXCELerate
Salary: From £75,000 to £80,000 per annum Bonus+Benefits
Posted: 6 days ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 4 days ago
London
Codex
Salary: From £40,000 to £65,000 per annum DOE
Posted: 2 days ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Slough, Berkshire
EXCELerate
Salary: £90,000 per annum £180k OTE, Car, Health, Pension
Posted: 5 days ago
London
blu digital
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
Greater Manchester
Exposed Solutions
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Truro, Cornwall
Cornwall Council
Salary: £33,857 per year (depending on experience)
Posted: 5 days ago
Bournemouth, Dorset
The People Network
Salary: £40000 - £55000 per annum + Bonus, pension, medical
Posted: 4 days ago
City, London
Complete Tech Limited
Salary: Up to £80,000 per annum with great benefits and package
Posted: 3 days ago
Poole
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 19 days ago
Hemel Hempstead, Hertfordshire
Oscar
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Glasgow, Lanarkshire
EXCELerate
Salary: From £75,000 to £80,000 per annum Up to 80K, Bonus Scheme
Posted: 6 days ago
City of London
TDA Group
Posted: 12 days ago
London
Dice
Salary: Competitive
Posted: 11 days ago
Leeds, West Yorkshire
Searchability
Salary: £45000 - £50000 per annum + Benefits
Posted: 6 days ago
Southampton
Spectrum IT
Salary: £25000 - £35000 per annum + 15% bonus, pension, healthcare
Posted: 13 days ago
London
People Source Consulting
Salary: £50000 - £65000 per annum + bonus, benefits
Posted: 11 days ago
Oldham
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Excellent benefits package
Posted: 9 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 25 days ago
Manchester
Newton Blue
Salary: £50000 - £60000 per annum + commission and benefits
Posted: 10 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £40000 - £45000 per annum + Car Allowance + Excellent Benefits
Posted: 4 days ago
West Midlands
Real Staffing
Salary: £65000 - £80000 per annum + competitive
Posted: 26 days ago
Leeds, West Yorkshire
The Pensions Trust
Posted: 18 days ago
North West London
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 5 days ago
North London
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 2 days ago