The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
UK
Rank 533 536 561
Rank change year-on-year
+3 +25
Permanent jobs citing Customer Engagement 342 463 423
As % of all permanent IT jobs located in the UK 0.41% 0.45% 0.40%
As % of the Processes & Methodologies category 0.46% 0.51% 0.46%
Number of salaries quoted 229 376 295
Median salary £55,000 £52,500 £55,000
Median salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £33,364 £36,500 £30,000
10% offered a salary of more than £90,000 £87,500 £80,000
UK excluding London median salary £52,500 £50,000 £53,000
% change year-on-year
+5.00% -5.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74514 90394 91285
As % of all permanent IT jobs located in the UK 88.73% 88.27% 86.69%
Number of salaries quoted 61291 75075 74756
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,250
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend

The demand trend of job ads citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 22 February 2017 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 311 £55,000 +4.76% 49
London +37 99 £70,000 +16.66% 22
South East +8 68 £52,500 +2.43% 8
East of England +41 32 £52,500 +61.53% 6
Berkshire +5 31 £70,000 +27.27% 1
Cambridgeshire +19 26 £52,500 +61.53% 4
East Midlands +29 22 £80,000 +77.77% 3
Leeds +47 21 £40,000 +14.28%
Yorkshire +34 21 £40,000 -4.76% 1
West Yorkshire +32 21 £40,000 -4.76%
West Midlands -34 21 £50,000 - 3
Hampshire +14 18 £43,750 +2.94% 3
North West -19 17 £55,000 +4.76% 4
Cambridge +18 16 £52,500 +61.53% 4
Derby - 16 £85,000 -
Derbyshire - 16 £85,000 -
South West +18 15 £43,750 -12.50% 1
Reading +7 14 £80,000 +46.78% 1
Birmingham -10 13 £47,500 -5.00% 1
City of London +21 11 £52,500 -17.64% 6
Scotland +20 11 £57,500 +15.00% 3
Manchester -16 10 £57,500 +16.16% 3
Peterborough - 10 - -
Glasgow +22 8 £65,000 +30.00% 1
Bristol 0 8 £53,750 +7.50%
Newbury - 8 £70,000 -
Buckinghamshire +23 7 £57,500 +27.77% 2
Coventry +14 7 £50,000 - 1
Milton Keynes +23 6 £47,750 +19.37%
Bracknell +16 6 £62,500 -

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 22 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Engagement.

1 177 (23.73%) Marketing
1 177 (23.73%) Degree
2 165 (22.12%) CRM
2 165 (22.12%) Finance
3 151 (20.24%) Presales
4 132 (17.69%) Agile Software Development
5 129 (17.29%) SQL
6 121 (16.22%) Project Management
7 106 (14.21%) ITIL
7 106 (14.21%) Microsoft
7 106 (14.21%) Business Development
8 105 (14.08%) MS Excel
9 98 (13.14%) Analytics
10 96 (12.87%) Software Engineering
11 95 (12.73%) IBM
12 92 (12.33%) Retail
13 90 (12.06%) Analytical Skills
14 88 (11.80%) Computer Science
14 88 (11.80%) HP
15 85 (11.39%) SQL Server
16 81 (10.86%) Cisco
17 80 (10.72%) Microsoft Azure
18 78 (10.46%) Amazon AWS
19 77 (10.32%) Oracle
20 76 (10.19%) VMware
21 72 (9.65%) Telecoms
22 70 (9.38%) PRINCE2
23 68 (9.12%) Continuous Improvement
24 65 (8.71%) Line Management
24 65 (8.71%) Service Delivery

Customer Engagement
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (4.02%) SharePoint
2 13 (1.74%) JBoss
3 12 (1.61%) Skype for Business
4 11 (1.47%) Apache
5 10 (1.34%) Elasticsearch
6 9 (1.21%) CMS
7 8 (1.07%) Mule
8 7 (0.94%) MS Exchange
9 6 (0.80%) ArcGIS
9 6 (0.80%) nginx
9 6 (0.80%) SAS
10 5 (0.67%) BizTalk Server
10 5 (0.67%) Oracle SOA Suite
10 5 (0.67%) SharePoint 2013
11 4 (0.54%) Adobe Experience Manager
11 4 (0.54%) IIS
11 4 (0.54%) SharePoint 2010
12 3 (0.40%) Confluence
12 3 (0.40%) Kentico
12 3 (0.40%) Sitecore CMS
Applications
1 105 (14.08%) MS Excel
2 28 (3.75%) MS Visio
3 27 (3.62%) MS Office
4 15 (2.01%) MS PowerPoint
5 12 (1.61%) MS Project
6 5 (0.67%) Photoshop
7 3 (0.40%) InVision
8 1 (0.13%) Adobe Illustrator
8 1 (0.13%) SPSS
Business Applications
1 40 (5.36%) SAP CRM
2 10 (1.34%) Dynamics CRM
3 9 (1.21%) SAP Oil and Gas
4 5 (0.67%) Adobe Campaign
4 5 (0.67%) SAP ERP
4 5 (0.67%) WebTrends
5 4 (0.54%) Data Workbench
6 3 (0.40%) Dynamics AX
6 3 (0.40%) FastStats
6 3 (0.40%) SAP Hybris
7 2 (0.27%) Dynamics NAV
7 2 (0.27%) FastStats PeopleStage
7 2 (0.27%) HFM
7 2 (0.27%) Hyperion Enterprise
7 2 (0.27%) NetSuite
7 2 (0.27%) Remedy ITSM
7 2 (0.27%) SAP Business One
7 2 (0.27%) Unica
7 2 (0.27%) Unit4 Business World
8 1 (0.13%) SAP S/4HANA
Cloud Services
1 80 (10.72%) Microsoft Azure
2 78 (10.46%) Amazon AWS
3 61 (8.18%) Amazon EC2
4 58 (7.77%) PaaS
5 55 (7.37%) IaaS
6 30 (4.02%) SaaS
7 23 (3.08%) Office 365
8 20 (2.68%) Google Analytics
9 16 (2.14%) Cloud Computing
10 12 (1.61%) Amazon S3
11 9 (1.21%) AWS CloudFormation
11 9 (1.21%) GitHub
12 6 (0.80%) Amazon Kinesis
12 6 (0.80%) Amazon SQS
13 4 (0.54%) Amazon EMR
13 4 (0.54%) Silverpop
14 3 (0.40%) Veeva
15 2 (0.27%) FinancialForce.com
15 2 (0.27%) Google Cloud Platform
15 2 (0.27%) iPaaS
Communications & Networking
1 40 (5.36%) Internet
2 19 (2.55%) LAN
2 19 (2.55%) VoIP
3 18 (2.41%) Unified Communications
4 17 (2.28%) DNS
4 17 (2.28%) Firewall
4 17 (2.28%) Wireless
5 14 (1.88%) VPN
5 14 (1.88%) WAN
6 13 (1.74%) NAS
6 13 (1.74%) SAN
6 13 (1.74%) TCP/IP
7 12 (1.61%) Skype
8 11 (1.47%) 4G
8 11 (1.47%) MPLS
9 10 (1.34%) 3G
9 10 (1.34%) NGN
9 10 (1.34%) Radio Access Network
9 10 (1.34%) VoLTE
9 10 (1.34%) Wireless Security
Database & Business Intelligence
1 85 (11.39%) SQL Server
2 58 (7.77%) MySQL
3 52 (6.97%) Big Data
4 46 (6.17%) DB2
5 40 (5.36%) SAP HANA
6 31 (4.16%) Data Warehouse
7 18 (2.41%) Hadoop
7 18 (2.41%) Power BI
8 14 (1.88%) NoSQL
9 13 (1.74%) QlikView
9 13 (1.74%) Relational Database
10 10 (1.34%) Amazon Redshift
10 10 (1.34%) SQL Server 2008
11 9 (1.21%) RDBMS
12 7 (0.94%) Spotfire
13 6 (0.80%) GIS
13 6 (0.80%) MongoDB
14 5 (0.67%) BusinessObjects
14 5 (0.67%) Crystal Reports
14 5 (0.67%) Oracle Reports
Development Applications
1 16 (2.14%) Git (software)
2 14 (1.88%) Team Foundation Server
3 11 (1.47%) gulp
4 10 (1.34%) Selenium
5 8 (1.07%) Grunt
6 7 (0.94%) Cucumber
7 6 (0.80%) JIRA
7 6 (0.80%) Subversion
8 4 (0.54%) Babel
8 4 (0.54%) GoCD
8 4 (0.54%) Jasmine
8 4 (0.54%) Jenkins
8 4 (0.54%) Karma Test Runner
8 4 (0.54%) Mocha
8 4 (0.54%) Sinon.JS
8 4 (0.54%) WebDriver
8 4 (0.54%) webpack
9 3 (0.40%) Axure RP
9 3 (0.40%) Balsamiq Mockups
9 3 (0.40%) Bower
General
1 177 (23.73%) Marketing
2 165 (22.12%) Finance
3 92 (12.33%) Retail
4 72 (9.65%) Telecoms
5 56 (7.51%) Publishing
6 33 (4.42%) Banking
7 26 (3.49%) Electronics
7 26 (3.49%) Mandarin Language
8 25 (3.35%) Spanish Language
9 22 (2.95%) Billing
10 16 (2.14%) Manufacturing
11 12 (1.61%) Advertising
12 10 (1.34%) Legal
13 9 (1.21%) Back Office
13 9 (1.21%) Pharmaceutical
14 8 (1.07%) Games
15 6 (0.80%) Law
16 3 (0.40%) Brand Awareness
16 3 (0.40%) Military
16 3 (0.40%) Retail Banking
Job Titles
1 162 (21.72%) Consultant
2 126 (16.89%) Architect
3 99 (13.27%) Solutions Architect
4 72 (9.65%) Analyst
5 71 (9.52%) Project Manager
6 64 (8.58%) Senior Consultant
7 57 (7.64%) Developer
8 42 (5.63%) SAP Consultant
9 39 (5.23%) Cloud Consultant
10 38 (5.09%) Senior SAP Consultant
11 37 (4.96%) CRM Consultant
11 37 (4.96%) SAP CRM Consultant
11 37 (4.96%) Senior SAP CRM Consultant
12 31 (4.16%) Product Manager
13 21 (2.82%) Senior Analyst
14 20 (2.68%) IT Manager
15 18 (2.41%) Business Analyst
15 18 (2.41%) Senior Developer
16 16 (2.14%) Presales Consultant
17 15 (2.01%) Service Manager
Libraries, Frameworks & Software Standards
1 39 (5.23%) HTML
2 26 (3.49%) .NET
3 25 (3.35%) CSS
4 23 (3.08%) HTML5
5 17 (2.28%) RESTful
5 17 (2.28%) SOAP
6 14 (1.88%) Node.js
7 13 (1.74%) jQuery
7 13 (1.74%) REST
7 13 (1.74%) Web Services
8 12 (1.61%) Spring
9 11 (1.47%) J2EE
9 11 (1.47%) Sass
10 10 (1.34%) AngularJS
10 10 (1.34%) ASP.NET
10 10 (1.34%) Hibernate
10 10 (1.34%) XML
11 9 (1.21%) Middleware
12 8 (1.07%) JSF
12 8 (1.07%) Struts
Miscellaneous
1 90 (12.06%) Analytical Skills
2 88 (11.80%) Computer Science
3 64 (8.58%) Data Centre
4 50 (6.70%) User Experience
5 45 (6.03%) CMDB
6 28 (3.75%) Management Information System
7 19 (2.55%) Enterprise Software
8 18 (2.41%) Internet of Things
9 15 (2.01%) Mobile App
10 14 (1.88%) Blog
11 13 (1.74%) e-Learning
11 13 (1.74%) Virtual Team
12 12 (1.61%) Public Cloud
13 11 (1.47%) iPad
14 10 (1.34%) Fintech
14 10 (1.34%) IPTV
15 8 (1.07%) Fat Client
15 8 (1.07%) Thin Client
16 6 (0.80%) Social Media
16 6 (0.80%) SWIFT
Operating Systems
1 43 (5.76%) Linux
2 29 (3.89%) Windows
3 20 (2.68%) Unix
4 11 (1.47%) Windows 7
5 7 (0.94%) Windows 10
5 7 (0.94%) Windows 8
5 7 (0.94%) Windows Server
6 5 (0.67%) Windows Server 2008
7 3 (0.40%) Windows Server 2012
8 2 (0.27%) Android
8 2 (0.27%) Apple iOS
8 2 (0.27%) CentOS
9 1 (0.13%) Debian
9 1 (0.13%) Mac OS X
9 1 (0.13%) Solaris
9 1 (0.13%) SUSE
Processes & Methodologies
1 165 (22.12%) CRM
2 151 (20.24%) Presales
3 132 (17.69%) Agile Software Development
4 121 (16.22%) Project Management
5 106 (14.21%) Business Development
5 106 (14.21%) ITIL
6 98 (13.14%) Analytics
7 96 (12.87%) Software Engineering
8 70 (9.38%) PRINCE2
9 68 (9.12%) Continuous Improvement
10 65 (8.71%) Line Management
10 65 (8.71%) Service Delivery
11 64 (8.58%) Business Intelligence
12 57 (7.64%) ITIL V3
12 57 (7.64%) Technical Architecture
13 55 (7.37%) TOGAF
14 54 (7.24%) Release Management
14 54 (7.24%) Service Management
15 51 (6.84%) Change Management
15 51 (6.84%) Stakeholder Management
Programming Languages
1 129 (17.29%) SQL
2 44 (5.90%) JavaScript
3 43 (5.76%) Java
4 33 (4.42%) PowerShell
5 23 (3.08%) Python
6 22 (2.95%) C#
7 19 (2.55%) R
8 18 (2.41%) Ruby
9 12 (1.61%) C
10 11 (1.47%) PHP
11 10 (1.34%) T-SQL
12 8 (1.07%) Groovy
12 8 (1.07%) Perl
13 7 (0.94%) Bash Shell
14 6 (0.80%) PL/SQL
14 6 (0.80%) VB
15 4 (0.54%) ES6
15 4 (0.54%) Scala
15 4 (0.54%) Shell Script
16 2 (0.27%) Korn
Qualifications
1 177 (23.73%) Degree
2 62 (8.31%) ISEB
3 56 (7.51%) PMP
4 54 (7.24%) PMI Certification
5 28 (3.75%) MBA
6 18 (2.41%) Cisco Certification
7 13 (1.74%) CCNP
8 12 (1.61%) PRINCE2 Certification
9 10 (1.34%) ITIL Certification
10 8 (1.07%) Security Cleared
11 7 (0.94%) CISSP
12 6 (0.80%) CCNA
12 6 (0.80%) Microsoft Certification
12 6 (0.80%) SC Cleared
13 5 (0.67%) HNC
14 4 (0.54%) ACCA
14 4 (0.54%) AWS Certification
15 3 (0.40%) GIAC
15 3 (0.40%) ISTQB Foundation Certification
15 3 (0.40%) SSCP
Quality Assurance & Compliance
1 45 (6.03%) QA
2 37 (4.96%) SLA
3 18 (2.41%) ISO/IEC 27001
4 11 (1.47%) PCI DSS
5 5 (0.67%) Data Quality
6 3 (0.40%) COBIT
6 3 (0.40%) HMG Security Policy Framework
7 2 (0.27%) GCP
8 1 (0.13%) GDPR
8 1 (0.13%) ISO 14000
8 1 (0.13%) NEBOSH
8 1 (0.13%) SEPA
System Software
1 58 (7.77%) VMware Infrastructure
2 43 (5.76%) Virtual Machines
3 15 (2.01%) Docker
4 10 (1.34%) VMware ESX
4 10 (1.34%) VMware ESXi
5 7 (0.94%) Active Directory
6 6 (0.80%) Microsoft App-V
7 4 (0.54%) iptables
7 4 (0.54%) vSphere
7 4 (0.54%) XenApp
8 2 (0.27%) Hyper-V
8 2 (0.27%) vCloud
9 1 (0.13%) SRDF
9 1 (0.13%) Virtual Desktop
9 1 (0.13%) XenDesktop
9 1 (0.13%) XenServer
Systems Management
1 43 (5.76%) SCVMM
2 15 (2.01%) Puppet
3 14 (1.88%) Opscode Chef
4 13 (1.74%) SCCM
5 11 (1.47%) SCOM
6 9 (1.21%) Microsoft Intune
7 6 (0.80%) HP Quality Center
8 5 (0.67%) Cisco CUCM
8 5 (0.67%) Cisco UCCX
8 5 (0.67%) FortiGate
9 4 (0.54%) CFEngine
9 4 (0.54%) HAProxy
9 4 (0.54%) Packer
9 4 (0.54%) Terraform
10 3 (0.40%) EMC NetWorker
10 3 (0.40%) McAfee ePO
11 2 (0.27%) Kubernetes
11 2 (0.27%) Symantec Enterprise Vault
11 2 (0.27%) Systems Management Server (SMS)
12 1 (0.13%) Netcool
Vendors
1 106 (14.21%) Microsoft
2 95 (12.73%) IBM
3 88 (11.80%) HP
4 81 (10.86%) Cisco
5 77 (10.32%) Oracle
6 76 (10.19%) VMware
7 61 (8.18%) SAP
8 54 (7.24%) EMC
8 54 (7.24%) Juniper
9 50 (6.70%) CheckPoint
10 49 (6.57%) NetApp
11 48 (6.43%) Citrix
12 45 (6.03%) BMC
13 36 (4.83%) Google
14 26 (3.49%) Tableau
15 23 (3.08%) Adobe
16 17 (2.28%) Salesforce.com
17 15 (2.01%) Aruba
18 13 (1.74%) hybris
18 13 (1.74%) Hyperion
UK
Redrock Consulting Ltd
Salary: £45000 - £100000 per annum + career prog, varied role
Posted: 5 hours ago
City, London
Experis Ltd
Salary: £50000.00 - £65000.00 per annum + Benefits
Posted: 4 hours ago
City, London
Sanderson
Salary: £55000.00 - £70000 per annum
Posted: Yesterday
London
Certes Computing Ltd
Salary: £50000 - £60000 per annum + 10% Bonus and Benefits
Posted: Yesterday
South East
Advantage XPO
Posted: 23 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 2 days ago
London
We Are Aspire Ltd
Salary: £45000.00 - £60000.00 per annum + benefits
Posted: 2 hours ago
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £25000 - £30000 per annum + Benefits
Posted: 20 hours ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 5 days ago
Sheffield, South Yorkshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 5 days ago
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £26,000 to £32,000 per annum + Bonus + Benefits + Training
Posted: 5 days ago
Bedfordshire
Verticality Ltd
Salary: £50000 - £70000 per annum, Benefits Car, OTE, Training, Bonus
Posted: 5 days ago
East London
Verticality Ltd
Salary: £50000 - £70000 per annum, Benefits Car, OTE, Training, Bonus
Posted: 5 days ago
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £70,000 plus top benefits
Posted: 6 days ago
London
83Zero
Salary: From £60000 to £75000 per annum
Posted: 5 days ago
London
DCL Search & Selection
Salary: £75000 - £100000 per annum
Posted: 4 days ago
South West
EXCELerate
Salary: Up to £70,000 per annum + Bonus, Healthcare & Pension
Posted: 6 days ago
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £50,000 to £65,000 per annum Base + Bonus + Benefits
Posted: 5 days ago
Stafford, Staffordshire
Evolution Recruitment Solutions
Salary: 40,000 to 50,000
Posted: 5 days ago
City, London
Recommend Recruitment
Salary: From £38,000 to £48,000 per annum healthcare, pension, + benefits
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Salary: £100000 - £150000 per annum + Negotiable
Posted: 5 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £24,000 to £27,000 per annum + great benefits package
Posted: 6 days ago
Glasgow, Lanarkshire
Leidos
Posted: 14 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Leidos
Posted: 15 days ago
City, London
Leidos
Posted: 21 days ago
Greater Manchester
ANSON MCCADE
Salary: Up to £100,000 plus monetary benefits, attractive bonus scheme and pen
Posted: 6 days ago
City, London
ANSON MCCADE
Salary: Up to £100,000 plus monetary benefits, attractive bonus scheme and pen
Posted: 6 days ago
Edinburgh & Lothians
ANSON MCCADE
Salary: Up to £100,000 plus monetary benefits, attractive bonus scheme and pen
Posted: 6 days ago