The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 558 594 602
Rank change year-on-year
+36 +8
Permanent jobs citing Customer Engagement 382 388 405
As % of all permanent IT jobs located in the UK 0.40% 0.36% 0.35%
As % of the Processes & Methodologies category 0.45% 0.41% 0.41%
Number of salaries quoted 298 251 241
Median salary £52,500 £50,000 £55,000
Median salary % change year-on-year
+5.00% -9.09%
90% offered a salary of more than £34,900 £33,000 £35,000
10% offered a salary of more than £85,000 £90,000 £85,000
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
84768 95572 99537
As % of all permanent IT jobs located in the UK 88.03% 87.53% 85.36%
Number of salaries quoted 70891 78644 79394
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £78,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend

The demand trend of job ads citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 27 August 2016 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +46 366 £52,500 - 43
London +29 154 £65,000 - 12
South East +13 67 £50,000 +5.26% 8
West Midlands +17 39 £50,000 +25.00% 6
Berkshire +32 35 £75,000 +66.66% 3
South West +14 30 £45,000 -2.70% 4
North West -9 24 £53,750 +53.57% 8
Birmingham +1 22 £51,250 -24.07% 3
Manchester +17 20 £53,750 +7.50% 6
Reading +24 17 £50,000 -13.04%
Bristol +21 13 £42,500 +30.76%
Yorkshire +41 12 £41,500 -17.00% 3
North East +18 12 £80,000 +113.33% 1
Tyne and Wear +8 12 £80,000 +128.57% 1
Newcastle upon Tyne +3 12 £80,000 +128.57% 1
City of London +58 10 £61,250 +6.52% 2
Slough - 9 £95,000 - 1
Middlesex - 9 £35,000 -
Leeds +35 8 £37,500 -11.76% 2
West Yorkshire +25 8 £37,500 -25.00% 2
East Midlands +16 8 £32,750 -40.45%
Rochdale 0 8 £55,000 - 1
Coventry -1 8 £48,750 +21.87%
East of England +11 7 £42,500 -5.02% 1
Hampshire -5 7 £32,500 -10.34% 1
Nottinghamshire - 6 £31,500 -
Nottingham - 6 £31,500 -
Buckinghamshire +26 5 £45,000 - 4
Scotland +18 5 £72,500 +93.33%
Dorset +10 5 £37,500 +19.04% 1

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 27 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Engagement.

1 317 (35.98%) Presales
2 183 (20.77%) Project Management
3 177 (20.09%) Degree
4 176 (19.98%) Finance
5 154 (17.48%) Data Centre
6 150 (17.03%) ITIL
7 142 (16.12%) CRM
8 141 (16.00%) SQL
9 135 (15.32%) Microsoft
10 130 (14.76%) VMware
10 130 (14.76%) Business Development
11 129 (14.64%) Agile Software Development
12 127 (14.42%) Marketing
13 120 (13.62%) Microsoft Azure
14 119 (13.51%) Amazon AWS
15 118 (13.39%) SQL Server
16 111 (12.60%) Service Delivery
17 110 (12.49%) Analytics
18 108 (12.26%) PRINCE2
19 105 (11.92%) Cisco
20 100 (11.35%) Service Management
21 98 (11.12%) Line Management
22 97 (11.01%) Oracle
23 96 (10.90%) Software Engineering
24 95 (10.78%) Computer Science
25 92 (10.44%) Citrix
26 91 (10.33%) HP
26 91 (10.33%) VMware Infrastructure
27 84 (9.53%) Stakeholder Management
28 80 (9.08%) NetApp

Customer Engagement
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (2.61%) SharePoint
2 14 (1.59%) nginx
3 12 (1.36%) Apache
3 12 (1.36%) CMS
3 12 (1.36%) Elasticsearch
3 12 (1.36%) SharePoint 2010
4 11 (1.25%) SAS
5 10 (1.14%) Skype for Business
6 9 (1.02%) Adobe Experience Manager
6 9 (1.02%) JBoss
6 9 (1.02%) MS Exchange
6 9 (1.02%) OpenStack
7 5 (0.57%) ArcGIS
8 4 (0.45%) SharePoint 2013
8 4 (0.45%) WebSphere
9 2 (0.23%) Apache Spark
9 2 (0.23%) BizTalk Server
9 2 (0.23%) IBM Notes
9 2 (0.23%) Tomcat
10 1 (0.11%) MQSeries
Applications
1 77 (8.74%) MS Excel
2 20 (2.27%) MS Visio
3 15 (1.70%) MS Office
4 13 (1.48%) MS PowerPoint
5 7 (0.79%) MS Project
6 5 (0.57%) SPSS
7 1 (0.11%) Adobe Creative Suite
7 1 (0.11%) Adobe Premiere
7 1 (0.11%) Final Cut Pro
7 1 (0.11%) InVision
7 1 (0.11%) OmniGraffle
Business Applications
1 16 (1.82%) Remedy ITSM
2 12 (1.36%) Dynamics CRM
2 12 (1.36%) SAP CRM
3 9 (1.02%) SAP Oil and Gas
4 6 (0.68%) SAP Business One
5 4 (0.45%) FastStats
5 4 (0.45%) WebTrends
6 3 (0.34%) Exstream
6 3 (0.34%) SAP CO
6 3 (0.34%) SAP FI
6 3 (0.34%) SAP FI/CO
6 3 (0.34%) SAP hybris
6 3 (0.34%) SAP MM
6 3 (0.34%) SAP PS
6 3 (0.34%) SAP SD
7 2 (0.23%) Adobe Campaign
7 2 (0.23%) Salesforce.com CRM
7 2 (0.23%) Unica
8 1 (0.11%) Magento
8 1 (0.11%) Oracle EBS R12
Cloud Services
1 120 (13.62%) Microsoft Azure
2 119 (13.51%) Amazon AWS
3 68 (7.72%) Amazon EC2
4 56 (6.36%) IaaS
5 54 (6.13%) PaaS
6 52 (5.90%) SaaS
7 26 (2.95%) Cloud Computing
7 26 (2.95%) Office 365
8 20 (2.27%) Google Analytics
9 10 (1.14%) Amazon S3
10 6 (0.68%) GitHub
11 4 (0.45%) Amazon EMR
11 4 (0.45%) Virtual Private Cloud
12 3 (0.34%) AWS CloudFormation
12 3 (0.34%) Heroku
13 2 (0.23%) Adobe Analytics
13 2 (0.23%) CloudFront
14 1 (0.11%) Force.com
14 1 (0.11%) OneDrive
Communications & Networking
1 45 (5.11%) DNS
2 33 (3.75%) Firewall
3 26 (2.95%) LAN
3 26 (2.95%) WAN
4 24 (2.72%) SAN
5 20 (2.27%) VPN
6 19 (2.16%) Internet
6 19 (2.16%) TCP/IP
7 18 (2.04%) 3G
8 16 (1.82%) NAS
9 14 (1.59%) DHCP
9 14 (1.59%) MPLS
10 13 (1.48%) LTE
11 12 (1.36%) 2G
12 11 (1.25%) BGP
12 11 (1.25%) DSLAM
12 11 (1.25%) GPON
12 11 (1.25%) IPv6
12 11 (1.25%) Multicast
12 11 (1.25%) RSVP
Database & Business Intelligence
1 118 (13.39%) SQL Server
2 58 (6.58%) MySQL
3 57 (6.47%) DB2
4 39 (4.43%) Big Data
5 28 (3.18%) Data Warehouse
6 24 (2.72%) Relational Database
7 20 (2.27%) Hadoop
8 18 (2.04%) NoSQL
9 15 (1.70%) SAP HANA
10 14 (1.59%) PostgreSQL
10 14 (1.59%) QlikView
11 12 (1.36%) SQL Server 2008
12 10 (1.14%) Oracle Reports
12 10 (1.14%) PowerCenter
13 8 (0.91%) Amazon Redshift
13 8 (0.91%) Mixpanel
14 7 (0.79%) Amazon RDS
14 7 (0.79%) BusinessObjects
14 7 (0.79%) Crystal Reports
14 7 (0.79%) MongoDB
Development Applications
1 13 (1.48%) Jenkins
2 9 (1.02%) Atlassian Bamboo
3 8 (0.91%) Visual Website Optimizer
4 7 (0.79%) Selenium
5 6 (0.68%) Git (software)
5 6 (0.68%) Jasmine
5 6 (0.68%) Team Foundation Server
6 5 (0.57%) Grunt
6 5 (0.57%) gulp
6 5 (0.57%) Mocha
7 4 (0.45%) Talend Open Studio
8 3 (0.34%) Karma Test Runner
8 3 (0.34%) Maven
8 3 (0.34%) Sinon.JS
8 3 (0.34%) WebDriver
9 2 (0.23%) Burp Suite
9 2 (0.23%) JIRA
9 2 (0.23%) Protractor
10 1 (0.11%) FitNesse
10 1 (0.11%) jMock
General
1 176 (19.98%) Finance
2 127 (14.42%) Marketing
3 63 (7.15%) Publishing
4 52 (5.90%) Telecoms
5 48 (5.45%) Banking
5 48 (5.45%) Retail
6 25 (2.84%) Legal
7 21 (2.38%) Advertising
7 21 (2.38%) Electronics
8 13 (1.48%) Games
9 10 (1.14%) French Language
10 9 (1.02%) Manufacturing
11 8 (0.91%) Pharmaceutical
12 6 (0.68%) Billing
12 6 (0.68%) Law
13 5 (0.57%) Automotive
13 5 (0.57%) Back Office
13 5 (0.57%) German Language
13 5 (0.57%) Local Government
14 4 (0.45%) Italian Language
Job Titles
1 205 (23.27%) Architect
2 188 (21.34%) Consultant
3 156 (17.71%) Solutions Architect
4 71 (8.06%) Analyst
5 70 (7.95%) Project Manager
6 46 (5.22%) Developer
7 34 (3.86%) Cloud Architect
8 32 (3.63%) Cloud Solutions Architect
8 32 (3.63%) IT Manager
8 32 (3.63%) Presales Consultant
8 32 (3.63%) Product Manager
8 32 (3.63%) Technical Consultant
9 30 (3.41%) Senior Consultant
9 30 (3.41%) Technical Architect
10 28 (3.18%) Solutions Consultant
11 25 (2.84%) Technical Manager
12 23 (2.61%) Support Analyst
13 21 (2.38%) CRM Consultant
13 21 (2.38%) Senior Manager
14 19 (2.16%) Cloud Consultant
Libraries, Frameworks & Software Standards
1 49 (5.56%) .NET
2 44 (4.99%) Web Services
3 37 (4.20%) ASP.NET
4 36 (4.09%) CSS
5 35 (3.97%) HTML
6 19 (2.16%) XML
7 16 (1.82%) jQuery
7 16 (1.82%) RESTful
8 13 (1.48%) AngularJS
9 11 (1.25%) HTML5
10 9 (1.02%) JSON
10 9 (1.02%) SOAP
11 8 (0.91%) Java EE
11 8 (0.91%) WCF
12 6 (0.68%) .NET Framework
12 6 (0.68%) CSS3
12 6 (0.68%) J2EE
12 6 (0.68%) REST
13 5 (0.57%) Node.js
14 4 (0.45%) Twitter Bootstrap
Miscellaneous
1 154 (17.48%) Data Centre
2 95 (10.78%) Computer Science
3 67 (7.60%) Analytical Skills
4 56 (6.36%) CMDB
5 35 (3.97%) Management Information System
5 35 (3.97%) Virtual Team
6 34 (3.86%) Enterprise Software
6 34 (3.86%) User Experience
7 29 (3.29%) Visualisation
8 21 (2.38%) Mobile App
9 20 (2.27%) Mathematics
10 17 (1.93%) IPTV
11 15 (1.70%) NHS
12 12 (1.36%) Fintech
13 11 (1.25%) Digital Media
13 11 (1.25%) Social Media
14 9 (1.02%) PMI
14 9 (1.02%) Public Cloud
14 9 (1.02%) SWIFT
15 8 (0.91%) e-Learning
Operating Systems
1 65 (7.38%) Windows
2 52 (5.90%) Linux
3 18 (2.04%) CentOS
4 17 (1.93%) Windows 7
5 16 (1.82%) Apple iOS
5 16 (1.82%) Windows 10
5 16 (1.82%) Windows 8
6 15 (1.70%) Windows Server
7 13 (1.48%) Unix
8 12 (1.36%) Windows Server 2008
9 11 (1.25%) Android
10 10 (1.14%) Red Hat Enterprise Linux
11 9 (1.02%) AIX
11 9 (1.02%) Solaris
12 6 (0.68%) Debian
12 6 (0.68%) Windows Server 2003
13 5 (0.57%) Windows Server 2012
14 4 (0.45%) Mac OS X
15 3 (0.34%) HPUX
15 3 (0.34%) Ubuntu
Processes & Methodologies
1 317 (35.98%) Presales
2 183 (20.77%) Project Management
3 150 (17.03%) ITIL
4 142 (16.12%) CRM
5 130 (14.76%) Business Development
6 129 (14.64%) Agile Software Development
7 111 (12.60%) Service Delivery
8 110 (12.49%) Analytics
9 108 (12.26%) PRINCE2
10 100 (11.35%) Service Management
11 98 (11.12%) Line Management
12 96 (10.90%) Software Engineering
13 84 (9.53%) Stakeholder Management
14 80 (9.08%) Continuous Improvement
15 73 (8.29%) TOGAF
16 64 (7.26%) ITIL V3
16 64 (7.26%) Technical Architecture
17 61 (6.92%) Scrum
18 60 (6.81%) E-Commerce
18 60 (6.81%) Zachman Framework
Programming Languages
1 141 (16.00%) SQL
2 56 (6.36%) JavaScript
3 43 (4.88%) Java
4 40 (4.54%) C#
5 39 (4.43%) Python
6 28 (3.18%) PowerShell
7 26 (2.95%) Ruby
8 14 (1.59%) Perl
9 11 (1.25%) R
10 8 (0.91%) C
10 8 (0.91%) PHP
10 8 (0.91%) Scala
11 7 (0.79%) T-SQL
12 5 (0.57%) Bash Shell
13 4 (0.45%) VB
14 3 (0.34%) VBA
15 2 (0.23%) Apex Code
15 2 (0.23%) C++
15 2 (0.23%) Go
15 2 (0.23%) PL/SQL
Qualifications
1 177 (20.09%) Degree
2 65 (7.38%) PMP
3 64 (7.26%) PMI Certification
4 57 (6.47%) ISEB
5 33 (3.75%) Microsoft Certification
6 29 (3.29%) VMware Certified Professional (VCP)
7 24 (2.72%) Cisco Certification
7 24 (2.72%) MCSE
8 20 (2.27%) Security Cleared
9 15 (1.70%) SC Cleared
10 11 (1.25%) CCIE
11 8 (0.91%) AWS Certification
11 8 (0.91%) NCDA
11 8 (0.91%) NCIE
11 8 (0.91%) VCP5
11 8 (0.91%) VCP6
12 6 (0.68%) PRINCE2 Practitioner
13 5 (0.57%) A+ Certification
13 5 (0.57%) MBA
13 5 (0.57%) MCP
Quality Assurance & Compliance
1 26 (2.95%) SLA
2 24 (2.72%) ISO/IEC 27001
3 13 (1.48%) PCI DSS
4 11 (1.25%) COBIT
4 11 (1.25%) Data Quality
5 10 (1.14%) SEPA
6 9 (1.02%) QA
7 6 (0.68%) ISO 9001
8 2 (0.23%) HMG Security Policy Framework
System Software
1 91 (10.33%) VMware Infrastructure
2 54 (6.13%) Virtual Machines
3 52 (5.90%) Active Directory
4 22 (2.50%) Hyper-V
5 19 (2.16%) Microsoft App-V
6 16 (1.82%) VMware ESX
7 14 (1.59%) Docker
8 11 (1.25%) vSphere
9 9 (1.02%) XenServer
10 8 (0.91%) VMware ESXi
11 7 (0.79%) Xen
11 7 (0.79%) XenApp
11 7 (0.79%) XenDesktop
12 6 (0.68%) Microsoft Virtual Server
12 6 (0.68%) Virtual Servers
13 4 (0.45%) vCloud
14 3 (0.34%) Virtual Desktop
15 2 (0.23%) HDFS
15 2 (0.23%) Terminal Server
16 1 (0.11%) Terminal Services
Systems Management
1 54 (6.13%) SCVMM
2 39 (4.43%) SCCM
3 19 (2.16%) Opscode Chef
4 12 (1.36%) NetBackup
5 11 (1.25%) Puppet
6 8 (0.91%) EMC NetWorker
6 8 (0.91%) SCOM
6 8 (0.91%) Tivoli
6 8 (0.91%) Tivoli Storage Manager
7 7 (0.79%) Nagios
8 6 (0.68%) Control-M
8 6 (0.68%) Microsoft Intune
9 4 (0.45%) Ansible
10 2 (0.23%) Backup Exec
10 2 (0.23%) Microsoft Data Protection Manager
10 2 (0.23%) Opsview
10 2 (0.23%) SmoothWall
11 1 (0.11%) Aspera SmartTrack
11 1 (0.11%) McAfee ePO
11 1 (0.11%) vRealize
Vendors
1 135 (15.32%) Microsoft
2 130 (14.76%) VMware
3 105 (11.92%) Cisco
4 97 (11.01%) Oracle
5 92 (10.44%) Citrix
6 91 (10.33%) HP
7 80 (9.08%) NetApp
8 73 (8.29%) IBM
9 69 (7.83%) EMC
10 62 (7.04%) Juniper
11 61 (6.92%) BMC
11 61 (6.92%) CheckPoint
12 54 (6.13%) SAP
13 23 (2.61%) ServiceNow
14 22 (2.50%) Tableau
15 21 (2.38%) Google
16 19 (2.16%) Remedy
17 18 (2.04%) CommVault
18 17 (1.93%) AppSense
19 16 (1.82%) Dell
City, London
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
Gloucester, Gloucestershire
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
Greater Manchester
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
Newcastle-upon-Tyne, Tyne and Wear
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
North Yorkshire
onezeero.
Salary: £38000 - £45000 per annum + bens
Posted: Yesterday
Leeds, West Yorkshire
Resourcing People Ltd.
Salary: From £32,000 to £38,000 per annum + great benefits package
Posted: 2 days ago
Greater Manchester
Exposed Solutions
Salary: £30000 - £50000 per annum
Posted: 8 hours ago
City, London
Mason Frank International
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 3 days ago
Central London / West End
Jenkins Jacob
Salary: From £75,000 to £85,000 per annum Salary + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: 3 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 4 days ago
Windsor, Berkshire
Davanti Solutions
Salary: From £70,000 to £90,000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
Circle It Solutions Ltd
Salary: Competitive + Company Benefits
Posted: 3 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £30,000 to £37,000 per annum + great benefits package
Posted: 3 days ago
Cardiff, South Glamorgan
Circle It Solutions Ltd
Salary: Competitive + Company Benefits
Posted: 3 days ago
Accrington, Lancashire
360 Resourcing Solutions
Salary: £35k - 45k per year + Superb Benefits
Posted: 3 days ago
London
Lorien Resourcing
Posted: 4 days ago
Lancashire
Oscar
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Nigel Frank International Ltd
Salary: £70000 - £80000 per annum
Posted: 3 days ago
London
Eutopia Solutions Ltd
Salary: £60000 - £70000 per annum + benefits + bonus
Posted: Yesterday
Greater Manchester
Exposed Solutions
Salary: £30000 - £50000 per annum
Posted: 5 days ago
London
Recital Consulting
Salary: £35000 - £40000 Per Annum Comprehensive
Posted: 5 days ago
South East London
Sage UK Limited
Salary: + Competitive Benefits
Posted: 8 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 16 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Salary: negotiable
Posted: 5 days ago
Wokingham, Berkshire
Sage UK Limited
Salary: + Competitive Benefits
Posted: 12 days ago
Chippenham, Wiltshire
Sanderson
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: From £50,000 to £60,000 per annum depending on experience + benefits
Posted: 26 days ago