The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 616 645 651
Rank change year-on-year
+29 +6
Permanent jobs citing Customer Engagement 283 260 237
As % of all permanent IT jobs located in the UK 0.26% 0.22% 0.22%
As % of the Processes & Methodologies category 0.31% 0.27% 0.27%
Number of salaries quoted 171 153 167
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £31,900 £32,500 £25,000
10% offered a salary of more than £84,000 £85,000 £65,000
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92751 95703 87661
As % of all permanent IT jobs located in the UK 85.16% 82.77% 81.82%
Number of salaries quoted 76646 76390 71838
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 3 September 2015 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 267 £50,000 -3.84% 43
London +3 106 £70,000 +21.73% 24
South East +14 59 £45,000 -14.28% 7
North West +18 50 £60,000 +96.72% 5
Cheshire +24 34 - -
Crewe +13 34 - -
Berkshire +19 19 £45,000 -18.18% 5
West Midlands +8 15 £40,000 +6.66% 1
South West +1 15 £32,500 -29.72% 4
Surrey +17 13 £47,500 -19.83% 1
Manchester +3 13 £60,000 +96.72% 5
City of London +3 10 £52,500 -25.00% 3
Bracknell - 10 £45,000 - 2
Coventry - 9 £40,000 -
Hampshire +22 8 £31,500 -41.39%
East of England +12 8 £42,500 -8.10%
Hertfordshire +2 7 £42,500 -26.08%
Rochdale - 7 - -
Bristol -7 6 £32,500 -18.75% 2
Watford - 6 £42,500 -
Scotland +5 5 £37,500 -3.84% 2
Oxfordshire +3 5 £47,500 -6.40% 1
Oxford -3 5 £47,500 +35.71% 1
Swindon - 5 £70,000 - 2
Wiltshire - 5 £70,000 - 2
East Midlands +10 4 £50,000 +5.26% 1
Wales -3 4 £26,500 -41.75%
South Wales -13 4 £26,500 -41.75%
Buckinghamshire -13 4 - -
Farnborough -20 4 £25,000 -

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 3 September 2015, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 247 (32.98%) Finance
2 193 (25.77%) Degree
3 191 (25.50%) Retail
4 180 (24.03%) Agile Software Development
5 156 (20.83%) Marketing
6 133 (17.76%) Analytics
7 127 (16.96%) Wireless
8 122 (16.29%) Stakeholder Management
9 104 (13.89%) Microsoft
10 101 (13.48%) Risk Management
11 100 (13.35%) Financial Institution
12 97 (12.95%) ITIL
12 97 (12.95%) E-Commerce
13 95 (12.68%) Project Management
13 95 (12.68%) User Experience
14 94 (12.55%) HTML
15 82 (10.95%) SQL
15 82 (10.95%) Scrum
16 78 (10.41%) MS Excel
17 75 (10.01%) JavaScript
18 73 (9.75%) Analytical Skills
19 72 (9.61%) CSS
20 71 (9.48%) CRM
21 69 (9.21%) SQL Server
22 66 (8.81%) .NET
23 61 (8.14%) Windows
24 57 (7.61%) Service Delivery
25 56 (7.48%) Firewall
25 56 (7.48%) Business Analysis
26 55 (7.34%) PRINCE2

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 3 September 2015, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 43 (5.74%) SharePoint
2 25 (3.34%) WebSphere
3 23 (3.07%) CMS
4 20 (2.67%) SAS
5 19 (2.54%) JBoss
6 13 (1.74%) Lotus Domino
6 13 (1.74%) WebSphere Portal
6 13 (1.74%) IBM Connections
7 11 (1.47%) IIS
7 11 (1.47%) Apache Spark
8 8 (1.07%) MS Exchange
8 8 (1.07%) Apache
9 6 (0.80%) Liferay
10 5 (0.67%) Lync
10 5 (0.67%) WebLogic
10 5 (0.67%) Blackberry Enterprise Server
11 4 (0.53%) Tomcat
11 4 (0.53%) Node.js
11 4 (0.53%) Jetty
12 3 (0.40%) Confluence
Applications
1 78 (10.41%) MS Excel
2 38 (5.07%) MS Office
3 25 (3.34%) MS Visio
4 23 (3.07%) MS PowerPoint
5 15 (2.00%) Photoshop
6 12 (1.60%) SPSS
7 9 (1.20%) Adobe Creative Suite
8 8 (1.07%) MS Project
9 5 (0.67%) Adobe Illustrator
10 3 (0.40%) Stata
10 3 (0.40%) Vensim
11 2 (0.27%) FastStats
Business Applications
1 11 (1.47%) Magento
2 6 (0.80%) Oracle EBS R12
3 5 (0.67%) WebTrends
3 5 (0.67%) Oracle Financials
4 3 (0.40%) Oracle General Ledger
4 3 (0.40%) Oracle iProcurement
4 3 (0.40%) Adobe Campaign
4 3 (0.40%) Oracle Payables
4 3 (0.40%) Oracle Receivables
4 3 (0.40%) Oracle Cash Management
4 3 (0.40%) Oracle E-Business Tax
5 2 (0.27%) Oracle Procure-to-Pay
5 2 (0.27%) SAP Business One
5 2 (0.27%) Unica
5 2 (0.27%) SAP Oil and Gas
6 1 (0.13%) Dynamics CRM
6 1 (0.13%) SAP SD
6 1 (0.13%) Oracle EBS
6 1 (0.13%) SAP CRM
6 1 (0.13%) Summit
Cloud Services
1 26 (3.47%) SaaS
2 24 (3.20%) Office 365
3 16 (2.14%) Google Analytics
4 12 (1.60%) Microsoft Azure
5 10 (1.34%) Amazon AWS
6 5 (0.67%) Cloud Computing
6 5 (0.67%) eCircle
7 3 (0.40%) Adobe Analytics
8 2 (0.27%) Veeva
Communications & Networking
1 127 (16.96%) Wireless
2 56 (7.48%) Firewall
3 33 (4.41%) DNS
4 26 (3.47%) WAN
4 26 (3.47%) VPN
5 24 (3.20%) LAN
6 20 (2.67%) Internet
7 19 (2.54%) Unified Communications
8 15 (2.00%) TCP/IP
9 14 (1.87%) SAN
10 13 (1.74%) DHCP
10 13 (1.74%) SMS
11 12 (1.60%) SSL
12 11 (1.47%) VoIP
13 10 (1.34%) Cisco ASA
14 9 (1.20%) IPv4
14 9 (1.20%) IPv6
15 8 (1.07%) PBX
15 8 (1.07%) LDAP
15 8 (1.07%) Softswitch
Database & Business Intelligence
1 69 (9.21%) SQL Server
2 24 (3.20%) MySQL
2 24 (3.20%) Big Data
3 19 (2.54%) Hadoop
4 18 (2.40%) MongoDB
5 14 (1.87%) NoSQL
6 11 (1.47%) Apache Cassandra
7 10 (1.34%) HBase
7 10 (1.34%) Data Warehouse
8 9 (1.20%) Data Mining
9 8 (1.07%) BusinessObjects
10 7 (0.93%) Pentaho
11 6 (0.80%) SQLite
12 5 (0.67%) SQL Server Integration Services
12 5 (0.67%) Amazon DynamoDB
13 4 (0.53%) PostgreSQL
14 3 (0.40%) SQL Server Reporting Services
15 2 (0.27%) SQL Server Analysis Services
15 2 (0.27%) Oracle BI EE
15 2 (0.27%) Oracle Database
Development Applications
1 44 (5.87%) JIRA
2 27 (3.60%) Git (software)
3 15 (2.00%) Dreamweaver
4 12 (1.60%) Appcelerator Titanium
5 10 (1.34%) Axure RP
5 10 (1.34%) Subversion
5 10 (1.34%) VSS/SourceSafe
6 6 (0.80%) Xcode
7 5 (0.67%) Talend Open Studio
7 5 (0.67%) Selenium
7 5 (0.67%) Maven
8 4 (0.53%) Visual Studio
8 4 (0.53%) Cucumber
8 4 (0.53%) Jasmine
9 3 (0.40%) Jenkins
9 3 (0.40%) Behat
10 2 (0.27%) Team Foundation Server
10 2 (0.27%) WebDriver
10 2 (0.27%) PHPUnit
10 2 (0.27%) JMeter
General
1 247 (32.98%) Finance
2 191 (25.50%) Retail
3 156 (20.83%) Marketing
4 100 (13.35%) Financial Institution
5 36 (4.81%) Legal
6 35 (4.67%) Telecoms
7 31 (4.14%) Manufacturing
8 29 (3.87%) Banking
9 23 (3.07%) French Language
9 23 (3.07%) German Language
10 21 (2.80%) Advertising
11 17 (2.27%) Billing
12 11 (1.47%) Publishing
13 8 (1.07%) Law
14 6 (0.80%) Spanish Language
15 5 (0.67%) Investment Banking
16 4 (0.53%) Multimedia
16 4 (0.53%) Games
16 4 (0.53%) Back Office
17 3 (0.40%) Pharmaceutical
Job Titles
1 133 (17.76%) Analyst
2 98 (13.08%) Developer
3 79 (10.55%) Consultant
4 70 (9.35%) Architect
4 70 (9.35%) Business Analyst
5 59 (7.88%) Project Manager
6 37 (4.94%) Solutions Architect
7 29 (3.87%) Designer
8 24 (3.20%) Agile Business Analyst
9 23 (3.07%) E-Commerce Business Analyst
10 21 (2.80%) Senior Manager
10 21 (2.80%) Support Engineer
10 21 (2.80%) Technical Consultant
10 21 (2.80%) Team Leader
11 20 (2.67%) Web Developer
12 19 (2.54%) Support Analyst
12 19 (2.54%) .NET Developer
12 19 (2.54%) Delivery Manager
13 18 (2.40%) Software Manager
14 16 (2.14%) Product Manager
Libraries, Frameworks & Software Standards
1 94 (12.55%) HTML
2 72 (9.61%) CSS
3 66 (8.81%) .NET
4 41 (5.47%) jQuery
5 40 (5.34%) HTML5
6 36 (4.81%) Web Services
7 30 (4.01%) XML
8 23 (3.07%) SOAP
9 21 (2.80%) Middleware
10 18 (2.40%) LAMP
11 17 (2.27%) ASP.NET
12 16 (2.14%) Ajax
13 15 (2.00%) CSS3
13 15 (2.00%) RESTful
14 14 (1.87%) REST
14 14 (1.87%) AngularJS
15 12 (1.60%) PhoneGap
16 10 (1.34%) D3.js
16 10 (1.34%) ASP.NET MVC
17 9 (1.20%) Spring
Miscellaneous
1 95 (12.68%) User Experience
2 73 (9.75%) Analytical Skills
3 54 (7.21%) Social Media
4 33 (4.41%) Computer Science
5 29 (3.87%) Mobile App
6 28 (3.74%) iPad
7 25 (3.34%) Data Centre
8 24 (3.20%) Visualisation
9 21 (2.80%) Enterprise Software
9 21 (2.80%) Mathematics
10 19 (2.54%) Algorithms
11 18 (2.40%) Management Information System
12 16 (2.14%) PMI
13 15 (2.00%) Data Integration
14 14 (1.87%) Statistics
15 11 (1.47%) Graphic Design
15 11 (1.47%) Cybercrime
16 9 (1.20%) New Media
16 9 (1.20%) Blog
17 8 (1.07%) FMCG
Operating Systems
1 61 (8.14%) Windows
2 37 (4.94%) Linux
3 15 (2.00%) Windows 7
4 14 (1.87%) Windows Server 2003
5 13 (1.74%) UNIX
5 13 (1.74%) Apple iOS
5 13 (1.74%) Windows Server 2008
6 11 (1.47%) Windows Server 2012
7 9 (1.20%) Red Hat Enterprise Linux
7 9 (1.20%) Windows XP
8 7 (0.93%) Android
8 7 (0.93%) Windows 2000 Server
9 6 (0.80%) Windows 8
10 5 (0.67%) Solaris
11 2 (0.27%) SUSE
11 2 (0.27%) CentOS
12 1 (0.13%) SUSE Linux Enterprise Server
12 1 (0.13%) AIX
12 1 (0.13%) HPUX
Processes & Methodologies
1 180 (24.03%) Agile Software Development
2 133 (17.76%) Analytics
3 122 (16.29%) Stakeholder Management
4 101 (13.48%) Risk Management
5 97 (12.95%) ITIL
5 97 (12.95%) E-Commerce
6 95 (12.68%) Project Management
7 82 (10.95%) Scrum
8 71 (9.48%) CRM
9 57 (7.61%) Service Delivery
10 56 (7.48%) Business Analysis
11 55 (7.34%) PRINCE2
12 54 (7.21%) SDLC
13 50 (6.68%) Use Case
14 43 (5.74%) Business Intelligence
15 42 (5.61%) B2C
16 37 (4.94%) OO
16 37 (4.94%) Line Management
17 34 (4.54%) Service Management
18 31 (4.14%) MVC
Programming Languages
1 82 (10.95%) SQL
2 75 (10.01%) JavaScript
3 45 (6.01%) PHP
4 44 (5.87%) Java
5 43 (5.74%) C#
6 31 (4.14%) T-SQL
7 25 (3.34%) Python
8 22 (2.94%) R
9 15 (2.00%) PowerShell
10 11 (1.47%) C
11 7 (0.93%) Objective-C
11 7 (0.93%) VB
11 7 (0.93%) VB.NET
12 6 (0.80%) Ruby
13 5 (0.67%) C++
14 4 (0.53%) Bash Shell
15 3 (0.40%) Scala
15 3 (0.40%) VBScript
16 1 (0.13%) Perl
16 1 (0.13%) PHP5
Qualifications
1 193 (25.77%) Degree
2 25 (3.34%) Security Cleared
3 23 (3.07%) SC Cleared
4 19 (2.54%) Microsoft Certification
5 17 (2.27%) Cisco Certification
5 17 (2.27%) ISEB
6 16 (2.14%) CCNA
6 16 (2.14%) PMI Certification
7 14 (1.87%) MCP
7 14 (1.87%) MCSE
8 13 (1.74%) IBM Certification
9 11 (1.47%) MCSA
9 11 (1.47%) CISSP
9 11 (1.47%) CISM
10 10 (1.34%) PCI QSA
10 10 (1.34%) CRISC
10 10 (1.34%) CISA
10 10 (1.34%) CCNP
11 7 (0.93%) CCDP
11 7 (0.93%) MCITP
Quality Assurance & Compliance
1 39 (5.21%) QA
2 33 (4.41%) SLA
3 20 (2.67%) ISO/IEC 27001
4 12 (1.60%) Sarbanes-Oxley
5 11 (1.47%) HIPAA
6 7 (0.93%) PCI DSS
7 2 (0.27%) Data Quality
7 2 (0.27%) COBIT
8 1 (0.13%) ISO 9001
System Software
1 35 (4.67%) Active Directory
2 31 (4.14%) VMware Infrastructure
3 16 (2.14%) vSphere
4 7 (0.93%) Terminal Server
4 7 (0.93%) Hyper-V
5 2 (0.27%) XenDesktop
5 2 (0.27%) vCloud
6 1 (0.13%) XenApp
6 1 (0.13%) XenServer
6 1 (0.13%) Terminal Services
6 1 (0.13%) UAG
6 1 (0.13%) VMware ESXi
Systems Management
1 5 (0.67%) WMI
2 4 (0.53%) EMC NetWorker
2 4 (0.53%) NetBackup
2 4 (0.53%) Opscode Chef
3 3 (0.40%) HP UCMDB
4 2 (0.27%) Forefront Identity Manager
4 2 (0.27%) SCCM
5 1 (0.13%) SCVMM
5 1 (0.13%) Puppet
5 1 (0.13%) Windows Intune
5 1 (0.13%) Tivoli
5 1 (0.13%) Tivoli Storage Manager
5 1 (0.13%) Systems Management Server (SMS)
5 1 (0.13%) Nagios
5 1 (0.13%) SCOrch
Vendors
1 104 (13.89%) Microsoft
2 47 (6.28%) IBM
3 41 (5.47%) Oracle
4 40 (5.34%) Cisco
5 37 (4.94%) VMware
6 32 (4.27%) hybris
7 27 (3.60%) Google
8 26 (3.47%) SAP
9 21 (2.80%) Adobe
9 21 (2.80%) Citrix
10 20 (2.67%) Tableau
11 16 (2.14%) ServiceNow
12 13 (1.74%) Remedy
13 12 (1.60%) Zend
13 12 (1.60%) Teradata
14 11 (1.47%) F5
14 11 (1.47%) Trustwave
15 10 (1.34%) Symantec
15 10 (1.34%) EMC
15 10 (1.34%) Juniper
London
Boston Hale
Salary: £48000 - £58000 per annum + Benefits
Posted: 6 hours ago
London
Coal IT Services
Salary: £35,000 per annum
Posted: 7 hours ago
London
Bentley Whitaker
Salary: £50,000 - £65,000 per year
Posted: Yesterday
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: Yesterday
Swindon, Wiltshire
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: Yesterday
London
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: Yesterday
London
ComputAppoint
Salary: £65000 - £75000 per annum + Benefits
Posted: Yesterday
South East London
Make positive
Salary: Up to £55,000 per annum Bonus, Benifits
Posted: Yesterday
City, London
Robert Half
Salary: £80000 - £95000 per annum
Posted: Yesterday
Edinburgh, Midlothian
Agile Recruitment
Salary: Based on experience
Posted: Yesterday
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £38,000 to £45,000 per annum Free Parking + Benefits
Posted: Yesterday
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: Yesterday
London
Propel London Ltd
Posted: 2 days ago
London
Big Wednesday Digital Ltd
Posted: 2 days ago
Salford, Lancashire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000 plus 5k oncall
Posted: 2 days ago
Bolton, Lancashire
Adria Solutions Ltd
Salary: £30000 - £50000 per annum + Fantastic Benefits
Posted: 2 days ago
Swindon, Wiltshire
TEKsystems
Salary: £60000 - £80000 per annum
Posted: 2 days ago
Central London / West End
Stafford-Sharp Associates
Salary: From £70,000 to £90,000 per annum
Posted: 3 days ago
Bristol, Avon
Experis Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago