The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 580 680 629
Rank change year-on-year
+100 -51
Permanent jobs citing Customer Engagement 316 215 263
As % of all permanent IT jobs located in the UK 0.30% 0.21% 0.24%
As % of the Processes & Methodologies category 0.36% 0.25% 0.30%
Number of salaries quoted 229 157 210
Average salary £54,250 £55,000 £47,500
Average salary % change year-on-year
-1.36% +15.78%
90% offered a salary of more than £30,000 £36,000 £29,500
10% offered a salary of more than £85,000 £72,750 £70,500
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
87595 84426 87603
As % of all permanent IT jobs located in the UK 82.73% 82.29% 80.07%
Number of salaries quoted 72135 67329 74163
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,919 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 30 January 2015 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +75 304 £52,500 -4.54% 52
London +41 118 £47,500 -22.44% 27
South East -28 85 £60,000 +20.00% 13
North West +23 39 £45,000 +7.14% 3
City of London +15 36 £40,000 -36.00% 16
Berkshire -3 35 £75,000 +25.00% 6
East of England +10 28 £52,500 -22.22% 2
Cheshire +20 26 £43,750 - 1
Hampshire -10 25 £45,000 -10.00% 1
Crewe - 23 £45,000 -
Reading +12 22 £75,000 +25.00% 4
Hertfordshire +8 21 £52,500 -34.37% 1
Oxfordshire +3 15 £30,000 -33.33%
Oxford - 15 £30,000 -
South West -14 14 £40,000 +11.11% 4
West Midlands -2 13 £58,000 +78.46% 2
Southampton 0 11 £45,000 -21.73%
East Midlands +28 10 £62,500 +66.66% 1
South Yorkshire +5 9 £40,000 +6.66%
Sheffield +3 9 £40,000 +6.66%
Yorkshire -4 9 £60,000 +60.00%
Stevenage +28 8 £47,500 -
Manchester -8 8 £42,500 +1.19% 1
Surrey -14 7 £65,000 +36.84% 2
Northamptonshire - 7 £75,000 -
Windsor - 7 £100,000 -
Northampton - 7 £75,000 -
Solihull +7 6 £40,000 -
Scotland +1 6 £47,500 +18.75% 2
Bristol -3 6 £40,000 +22.55% 4

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 154 (25.71%) Finance
2 146 (24.37%) Marketing
3 127 (21.20%) Agile Software Development
4 119 (19.87%) Retail
5 109 (18.20%) Degree
6 92 (15.36%) .NET
7 88 (14.69%) CRM
8 87 (14.52%) Microsoft
9 78 (13.02%) E-Commerce
10 77 (12.85%) JavaScript
11 74 (12.35%) HTML
12 73 (12.19%) SQL Server
13 66 (11.02%) ITIL
14 65 (10.85%) Scrum
15 63 (10.52%) Analytical Skills
16 60 (10.02%) Project Management
16 60 (10.02%) Windows
17 59 (9.85%) CSS
17 59 (9.85%) Analytics
18 58 (9.68%) MS Excel
19 57 (9.52%) Java
20 56 (9.35%) SQL
21 55 (9.18%) Web Services
21 55 (9.18%) User Experience
22 54 (9.02%) C#
23 51 (8.51%) Wireless
24 48 (8.01%) Telecoms
24 48 (8.01%) XML
25 47 (7.85%) PRINCE2
26 43 (7.18%) Business Analysis

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 23 (3.84%) SharePoint
2 20 (3.34%) JBoss
3 19 (3.17%) CMS
4 11 (1.84%) Lync
5 9 (1.50%) SAS
5 9 (1.50%) IIS
6 7 (1.17%) MS Exchange
7 4 (0.67%) WordPress
7 4 (0.67%) Node.js
7 4 (0.67%) Drupal
7 4 (0.67%) Apache
8 3 (0.50%) Apache Pig
8 3 (0.50%) SharePoint 2013
9 2 (0.33%) Confluence
9 2 (0.33%) GlassFish
9 2 (0.33%) BizTalk Server
10 1 (0.17%) Tomcat
10 1 (0.17%) Blackberry Enterprise Server
10 1 (0.17%) SharePoint Server
10 1 (0.17%) Magnolia
Applications
1 58 (9.68%) MS Excel
2 24 (4.01%) MS Office
3 21 (3.51%) SPSS
4 14 (2.34%) MS PowerPoint
5 11 (1.84%) MS Project
6 8 (1.34%) MS Visio
7 4 (0.67%) PowerPivot
8 3 (0.50%) Photoshop
8 3 (0.50%) Stata
9 2 (0.33%) Adobe Creative Suite
10 1 (0.17%) Adobe Illustrator
10 1 (0.17%) InDesign
10 1 (0.17%) InfoPath
10 1 (0.17%) FastStats
Business Applications
1 15 (2.50%) Dynamics CRM
2 8 (1.34%) Magento
3 6 (1.00%) Google Analytics
3 6 (1.00%) Oracle CRM
4 5 (0.83%) Oracle Applications
5 4 (0.67%) Dynamics AX
6 3 (0.50%) SAP HR
6 3 (0.50%) PeopleSoft HRMS
6 3 (0.50%) Oracle ERP
7 2 (0.33%) SAP Oil and Gas
7 2 (0.33%) SAP WM
8 1 (0.17%) SAP SD
8 1 (0.17%) Agresso
8 1 (0.17%) SAP FI
8 1 (0.17%) SAP FI/CO
8 1 (0.17%) SAP CRM
8 1 (0.17%) Oracle EBS
8 1 (0.17%) SAP CO
8 1 (0.17%) Radian6
8 1 (0.17%) Optimost
Cloud Services
1 37 (6.18%) SaaS
2 19 (3.17%) Microsoft Azure
3 14 (2.34%) Office 365
4 11 (1.84%) IaaS
4 11 (1.84%) Cloud Computing
5 9 (1.50%) PaaS
6 7 (1.17%) Terremark
7 2 (0.33%) Google App Engine
7 2 (0.33%) IBM SmartCloud
7 2 (0.33%) Google Cloud Platform
8 1 (0.17%) GitHub
Communications & Networking
1 51 (8.51%) Wireless
2 14 (2.34%) VPN
3 13 (2.17%) SSL
3 13 (2.17%) Firewall
4 12 (2.00%) LDAP
4 12 (2.00%) DNS
4 12 (2.00%) WAN
5 11 (1.84%) LAN
6 10 (1.67%) Internet
7 8 (1.34%) LTE
7 8 (1.34%) TCP/IP
8 7 (1.17%) SAN
8 7 (1.17%) F5 BIG-IP LTM
8 7 (1.17%) F5 BIG-IP GTM
8 7 (1.17%) OpenFlow
9 6 (1.00%) Broadband
10 5 (0.83%) VoIP
11 4 (0.67%) NAS
11 4 (0.67%) Cisco ASA
11 4 (0.67%) ATM
Database & Business Intelligence
1 73 (12.19%) SQL Server
2 30 (5.01%) SQL Server Integration Services
3 24 (4.01%) SQL Server Reporting Services
3 24 (4.01%) Data Mining
4 23 (3.84%) Big Data
5 22 (3.67%) SQL Server 2008
6 13 (2.17%) Data Warehouse
7 11 (1.84%) MySQL
7 11 (1.84%) SQL Server Analysis Services
8 8 (1.34%) DTS
9 7 (1.17%) QlikView
9 7 (1.17%) SQL Server 2012
10 6 (1.00%) Hadoop
10 6 (1.00%) Apache Hive
10 6 (1.00%) Relational Database
11 4 (0.67%) MongoDB
11 4 (0.67%) Oracle Database
12 3 (0.50%) RDBMS
12 3 (0.50%) OLAP
12 3 (0.50%) SQLite
Development Applications
1 33 (5.51%) JIRA
2 20 (3.34%) Team Foundation Server
3 9 (1.50%) Visual Studio
4 8 (1.34%) Jenkins
5 7 (1.17%) Hudson
6 6 (1.00%) Git (software)
6 6 (1.00%) Xcode
7 5 (0.83%) SoapUI
8 3 (0.50%) Bugzilla
9 2 (0.33%) Mercurial
9 2 (0.33%) Axure RP
9 2 (0.33%) FogBugz
9 2 (0.33%) Subversion
9 2 (0.33%) Maven
9 2 (0.33%) Selenium
9 2 (0.33%) Fiddler
9 2 (0.33%) VSS/SourceSafe
10 1 (0.17%) LoadRunner
10 1 (0.17%) Dreamweaver
10 1 (0.17%) InstallShield
General
1 154 (25.71%) Finance
2 146 (24.37%) Marketing
3 119 (19.87%) Retail
4 48 (8.01%) Telecoms
5 41 (6.84%) Financial Institution
6 26 (4.34%) Legal
7 19 (3.17%) Advertising
8 15 (2.50%) Billing
9 13 (2.17%) Banking
9 13 (2.17%) French Language
10 12 (2.00%) Manufacturing
11 11 (1.84%) Games
12 10 (1.67%) Electronics
13 7 (1.17%) Japanese Language
13 7 (1.17%) Spanish Language
13 7 (1.17%) Mandarin Language
13 7 (1.17%) German Language
14 4 (0.67%) Pharmaceutical
15 3 (0.50%) Multimedia
16 2 (0.33%) Back Office
Job Titles
1 137 (22.87%) Developer
2 90 (15.03%) Consultant
3 64 (10.68%) Analyst
4 53 (8.85%) Architect
5 45 (7.51%) Project Manager
6 36 (6.01%) Business Analyst
7 32 (5.34%) .NET Developer
8 29 (4.84%) Senior Developer
9 25 (4.17%) Technical Consultant
10 20 (3.34%) Agile Business Analyst
11 19 (3.17%) Data Scientist
12 18 (3.01%) E-Commerce Business Analyst
12 18 (3.01%) ASP.NET Developer
12 18 (3.01%) Senior Manager
13 17 (2.84%) Web Developer
13 17 (2.84%) Engagement Manager
14 16 (2.67%) Delivery Manager
14 16 (2.67%) Software Engineer
15 14 (2.34%) Solutions Architect
16 13 (2.17%) Applications Developer
Libraries, Frameworks & Software Standards
1 92 (15.36%) .NET
2 74 (12.35%) HTML
3 59 (9.85%) CSS
4 55 (9.18%) Web Services
5 48 (8.01%) XML
6 35 (5.84%) ASP.NET
7 30 (5.01%) SOAP
8 24 (4.01%) .NET Framework
9 23 (3.84%) jQuery
10 22 (3.67%) HTML5
10 22 (3.67%) WCF
11 21 (3.51%) Middleware
12 20 (3.34%) ADO.NET Entity Framework
13 17 (2.84%) .NET Remoting
13 17 (2.84%) LINQ
14 16 (2.67%) COM
15 15 (2.50%) ASP.NET Web Forms
15 15 (2.50%) CSS3
16 13 (2.17%) JSON
17 12 (2.00%) Sass
Miscellaneous
1 63 (10.52%) Analytical Skills
2 55 (9.18%) User Experience
3 28 (4.67%) Computer Science
4 27 (4.51%) Mathematics
4 27 (4.51%) Statistics
5 21 (3.51%) Social Media
6 16 (2.67%) Enterprise Software
7 15 (2.50%) Management Information System
8 14 (2.34%) iPad
9 13 (2.17%) Physics
9 13 (2.17%) Algorithms
10 12 (2.00%) Data Structures
10 12 (2.00%) Digital Media
10 12 (2.00%) Mobile App
11 11 (1.84%) Artificial Intelligence
11 11 (1.84%) Neural Network
12 10 (1.67%) CMDB
13 8 (1.34%) FMCG
13 8 (1.34%) Economics
14 7 (1.17%) NHS
Operating Systems
1 60 (10.02%) Windows
2 39 (6.51%) Linux
3 13 (2.17%) Apple iOS
3 13 (2.17%) Android
4 7 (1.17%) UNIX
Processes & Methodologies
1 127 (21.20%) Agile Software Development
2 88 (14.69%) CRM
3 78 (13.02%) E-Commerce
4 66 (11.02%) ITIL
5 65 (10.85%) Scrum
6 60 (10.02%) Project Management
7 59 (9.85%) Analytics
8 47 (7.85%) PRINCE2
9 43 (7.18%) Business Analysis
10 40 (6.68%) Risk Management
11 38 (6.34%) Stakeholder Management
12 35 (5.84%) Data Modelling
13 34 (5.68%) B2C
14 30 (5.01%) MVC
15 29 (4.84%) Digital Marketing
15 29 (4.84%) Service Management
16 26 (4.34%) Business Development
16 26 (4.34%) Integration Testing
16 26 (4.34%) Line Management
17 25 (4.17%) People Management
Programming Languages
1 77 (12.85%) JavaScript
2 57 (9.52%) Java
3 56 (9.35%) SQL
4 54 (9.02%) C#
5 35 (5.84%) Python
6 34 (5.68%) PHP
7 32 (5.34%) T-SQL
8 26 (4.34%) VB
9 19 (3.17%) R
10 18 (3.01%) C
11 16 (2.67%) C++
12 14 (2.34%) Ruby
13 13 (2.17%) MATLAB
14 11 (1.84%) Perl
15 9 (1.50%) XPath
16 6 (1.00%) Scala
16 6 (1.00%) VBA
17 4 (0.67%) Objective-C
18 3 (0.50%) PowerShell
19 2 (0.33%) Bash Shell
Qualifications
1 109 (18.20%) Degree
2 25 (4.17%) Security Cleared
3 23 (3.84%) SC Cleared
4 15 (2.50%) PhD
5 11 (1.84%) ITIL Certification
6 9 (1.50%) PMI Certification
6 9 (1.50%) Microsoft Certification
7 7 (1.17%) PMP
8 6 (1.00%) Cisco Certification
8 6 (1.00%) CCNP
9 4 (0.67%) MBA
10 3 (0.50%) CCNA
10 3 (0.50%) ACCA
10 3 (0.50%) CIPFA
10 3 (0.50%) CIMA
10 3 (0.50%) ICAEW
10 3 (0.50%) PRINCE2 Practitioner
10 3 (0.50%) Chartered Engineer
10 3 (0.50%) VMware Certified Professional (VCP)
11 2 (0.33%) APMP
Quality Assurance & Compliance
1 26 (4.34%) SLA
2 19 (3.17%) QA
3 2 (0.33%) Data Quality
3 2 (0.33%) WAI
System Software
1 19 (3.17%) VMware Infrastructure
2 13 (2.17%) Active Directory
3 2 (0.33%) Hyper-V
3 2 (0.33%) vSphere
3 2 (0.33%) Docker
Systems Management
1 10 (1.67%) HP UCMDB
2 5 (0.83%) Systems Management Server (SMS)
3 2 (0.33%) Puppet
3 2 (0.33%) Opscode Chef
3 2 (0.33%) SCCM
4 1 (0.17%) BMC PATROL
4 1 (0.17%) Foglight
4 1 (0.17%) HP Quality Center
Vendors
1 87 (14.52%) Microsoft
2 34 (5.68%) Oracle
3 24 (4.01%) Salesforce.com
4 22 (3.67%) VMware
5 20 (3.34%) Google
6 18 (3.01%) hybris
6 18 (3.01%) SAP
7 16 (2.67%) Cisco
8 13 (2.17%) IBM
9 12 (2.00%) F5
10 11 (1.84%) HP
11 10 (1.67%) ServiceNow
11 10 (1.67%) NetApp
12 9 (1.50%) Facebook
13 8 (1.34%) EMC
13 8 (1.34%) Juniper
14 7 (1.17%) Rackspace
14 7 (1.17%) Demandware
15 6 (1.00%) Twitter
15 6 (1.00%) Eloqua
West London
RecruitmentRevolution.com Limited
Salary: From £40,000 to £50,000 per annum
Posted: 5 hours ago
London
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum + Commission
Posted: 11 hours ago
City, London
SEC Recruitment Limited
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 11 hours ago
West Midlands
McGregor Boyall
Salary: £30000.00 - £40000.00 per annum + excellent benefits
Posted: 13 hours ago
Central London / West End
Cognizant
Posted: 15 hours ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 17 hours ago
Brighton, East Sussex
Search Consultancy
Salary: package
Posted: Yesterday
Bristol, Avon
Digitech Resourcing Ltd
Salary: From £80,000 to £110,000 per annum
Posted: 2 days ago
City, London
Mortimer Spinks
Salary: £50000 - £60000 per annum + + Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Sony UK
Posted: 2 days ago
Barrow-In-Furness, Cumbria
BAE Systems
Salary: Competitive
Posted: 3 days ago
South East
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 3 days ago
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 3 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 3 days ago
London
Big Wednesday Digital Ltd
Posted: 4 days ago
Reading, Berkshire
JM
Salary: £60000 - £65000 per annum + Bonus + Company car + Benefits
Posted: 4 days ago
Guildford, Surrey
set2recruit
Salary: From £35,000 to £65,000 per annum
Posted: 4 days ago
Bolton, Lancashire
Adria Solutions Ltd
Salary: £30000 - £50000 per annum + Fantastic Benefits
Posted: 4 days ago
Other
Vodafone
Posted: 4 days ago
Berkshire
Nationwide People Ltd
Salary: £400 - £475 Per Day
Posted: 4 days ago