The table below looks at the statistics for Customer Engagement skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 616 658 652
Rank change year-on-year
+42 -6
Permanent jobs citing Customer Engagement 277 223 247
As % of all permanent IT jobs located in the UK 0.25% 0.21% 0.22%
As % of the Processes & Methodologies category 0.30% 0.25% 0.27%
Number of salaries quoted 205 164 211
Average salary £50,000 £56,250 £45,000
Average salary % change year-on-year
-11.11% +25.00%
90% offered a salary of more than £30,000 £36,000 £29,000
10% offered a salary of more than £85,000 £72,500 £75,000
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90932 88246 90704
As % of all permanent IT jobs located in the UK 82.30% 81.87% 79.61%
Number of salaries quoted 74972 70714 77273
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £74,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Engagement within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the UK

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement within the UK.

Customer Engagement Salary Trend in the UK

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement over the 3 months to 24 December 2014 within the UK.

Customer Engagement Salary Histogram in the UK

Customer Engagement
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 266 £52,500 -8.69% 31
London +8 107 £55,000 -8.33% 15
South East -18 72 £55,000 -4.34% 6
City of London +8 26 £47,500 -29.62% 6
East of England -4 26 £52,500 +38.15%
Berkshire +10 25 £75,000 +20.00% 1
Hertfordshire -1 23 £82,500 +143.18%
North West +1 21 £42,500 +3.65% 1
Yorkshire -4 16 £40,000 +6.66%
Cheshire +14 15 £42,500 -
Reading +11 15 £75,000 +92.30%
South Yorkshire -4 15 £40,000 +6.66%
Sheffield -7 15 £40,000 +6.66%
South West -12 15 £40,000 +11.11% 4
Oxfordshire - 15 £30,000 - 1
Oxford - 15 £30,000 - 1
Crewe - 14 £42,500 -
Hampshire -21 13 £50,000 -13.04% 2
West Midlands -9 10 £51,750 - 3
Buckinghamshire +4 8 £45,000 -21.73%
Stevenage +22 7 £45,000 -
Scotland +11 7 £36,500 -8.75%
Southampton +3 7 £50,000 -13.04% 1
Rickmansworth -9 7 £85,000 +142.85%
East Midlands - 7 £60,000 - 1
Bristol 0 5 £40,000 +15.94% 2
Slough -7 5 £55,000 -15.38%
Surrey -19 5 £52,500 +16.66% 1
West Yorkshire +4 4 £60,000 +27.65%
Leeds -1 4 £60,000 +27.65%

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 171 (31.43%) Marketing
2 145 (26.65%) Finance
3 120 (22.06%) Retail
4 112 (20.59%) Agile Software Development
5 109 (20.04%) Degree
6 92 (16.91%) E-Commerce
7 81 (14.89%) CRM
8 71 (13.05%) .NET
9 69 (12.68%) JavaScript
9 69 (12.68%) Microsoft
9 69 (12.68%) Analytics
10 68 (12.50%) HTML
11 63 (11.58%) SQL Server
12 58 (10.66%) Project Management
13 56 (10.29%) CSS
14 54 (9.93%) SQL
14 54 (9.93%) Windows
15 53 (9.74%) ITIL
16 50 (9.19%) Analytical Skills
17 49 (9.01%) Scrum
17 49 (9.01%) User Experience
18 47 (8.64%) MS Excel
19 44 (8.09%) C#
20 43 (7.90%) Telecoms
21 41 (7.54%) PRINCE2
22 40 (7.35%) Java
23 38 (6.99%) Web Services
23 38 (6.99%) XML
24 37 (6.80%) Business Analysis
25 36 (6.62%) Digital Marketing

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 29 (5.33%) CMS
2 22 (4.04%) SharePoint
3 18 (3.31%) JBoss
4 8 (1.47%) SAS
4 8 (1.47%) IIS
5 7 (1.29%) Lync
5 7 (1.29%) SharePoint 2013
6 6 (1.10%) WordPress
7 5 (0.92%) MS Exchange
8 4 (0.74%) Apache
8 4 (0.74%) Drupal
9 2 (0.37%) GlassFish
9 2 (0.37%) Confluence
9 2 (0.37%) BizTalk Server
10 1 (0.18%) Blackberry Enterprise Server
10 1 (0.18%) SharePoint Server
10 1 (0.18%) Tomcat
10 1 (0.18%) Node.js
10 1 (0.18%) nginx
Applications
1 47 (8.64%) MS Excel
2 17 (3.13%) MS Office
3 13 (2.39%) SPSS
4 11 (2.02%) MS PowerPoint
5 8 (1.47%) MS Project
6 5 (0.92%) MS Visio
7 4 (0.74%) PowerPivot
8 3 (0.55%) Photoshop
9 2 (0.37%) Adobe Creative Suite
10 1 (0.18%) InfoPath
10 1 (0.18%) FastStats
10 1 (0.18%) Stata
10 1 (0.18%) Adobe Illustrator
10 1 (0.18%) InDesign
Business Applications
1 19 (3.49%) Dynamics CRM
2 17 (3.13%) Magento
3 9 (1.65%) Google Analytics
4 6 (1.10%) Oracle CRM
5 5 (0.92%) Oracle Applications
6 4 (0.74%) Dynamics AX
7 3 (0.55%) Oracle ERP
7 3 (0.55%) PeopleSoft HRMS
7 3 (0.55%) SAP HR
7 3 (0.55%) WebTrends
8 2 (0.37%) SAP WM
8 2 (0.37%) SAP Oil and Gas
9 1 (0.18%) Oracle EBS
9 1 (0.18%) SAP SD
9 1 (0.18%) Optimost
9 1 (0.18%) Radian6
Cloud Services
1 28 (5.15%) SaaS
2 9 (1.65%) Office 365
3 7 (1.29%) Microsoft Azure
4 6 (1.10%) Cloud Computing
5 4 (0.74%) PaaS
5 4 (0.74%) IaaS
6 2 (0.37%) IBM SmartCloud
7 1 (0.18%) GitHub
7 1 (0.18%) Heroku
7 1 (0.18%) Amazon AWS
Communications & Networking
1 33 (6.07%) Wireless
2 9 (1.65%) SSL
2 9 (1.65%) WAN
3 8 (1.47%) VPN
3 8 (1.47%) DNS
3 8 (1.47%) Internet
3 8 (1.47%) Firewall
4 7 (1.29%) Network Security
5 6 (1.10%) LTE
5 6 (1.10%) SAN
5 6 (1.10%) LDAP
5 6 (1.10%) LAN
6 5 (0.92%) F5 BIG-IP LTM
6 5 (0.92%) F5 BIG-IP GTM
7 4 (0.74%) Unified Communications
7 4 (0.74%) Cisco ASA
7 4 (0.74%) SMS
7 4 (0.74%) HTTP
7 4 (0.74%) TCP/IP
8 3 (0.55%) DHCP
Database & Business Intelligence
1 63 (11.58%) SQL Server
2 27 (4.96%) SQL Server Integration Services
3 22 (4.04%) SQL Server Reporting Services
4 19 (3.49%) SQL Server 2008
5 16 (2.94%) Data Mining
5 16 (2.94%) Big Data
6 13 (2.39%) MySQL
7 10 (1.84%) Data Warehouse
8 8 (1.47%) DTS
8 8 (1.47%) SQL Server Analysis Services
9 7 (1.29%) QlikView
9 7 (1.29%) SQL Server 2012
10 4 (0.74%) Oracle Database
10 4 (0.74%) Relational Database
10 4 (0.74%) Hadoop
10 4 (0.74%) Apache Hive
11 3 (0.55%) SQLite
11 3 (0.55%) OLAP
11 3 (0.55%) MS Access
11 3 (0.55%) Microsoft Analysis Services
Development Applications
1 26 (4.78%) JIRA
2 19 (3.49%) Team Foundation Server
3 10 (1.84%) Jenkins
4 9 (1.65%) Hudson
5 8 (1.47%) Visual Studio
6 6 (1.10%) Xcode
6 6 (1.10%) Git (software)
7 5 (0.92%) SoapUI
8 4 (0.74%) Subversion
9 3 (0.55%) Bugzilla
9 3 (0.55%) PHPUnit
9 3 (0.55%) Behat
10 2 (0.37%) FogBugz
10 2 (0.37%) Axure RP
10 2 (0.37%) Selenium
10 2 (0.37%) Maven
11 1 (0.18%) WATIR
11 1 (0.18%) VSS/SourceSafe
11 1 (0.18%) Dreamweaver
11 1 (0.18%) LoadRunner
General
1 171 (31.43%) Marketing
2 145 (26.65%) Finance
3 120 (22.06%) Retail
4 43 (7.90%) Telecoms
5 28 (5.15%) Financial Institution
6 24 (4.41%) Legal
7 17 (3.13%) Advertising
8 13 (2.39%) Banking
8 13 (2.39%) Billing
9 12 (2.21%) French Language
10 11 (2.02%) Games
10 11 (2.02%) Electronics
11 10 (1.84%) Manufacturing
12 7 (1.29%) Japanese Language
12 7 (1.29%) Spanish Language
12 7 (1.29%) Mandarin Language
13 6 (1.10%) German Language
14 4 (0.74%) Pharmaceutical
15 3 (0.55%) Back Office
15 3 (0.55%) Multimedia
Job Titles
1 109 (20.04%) Developer
2 77 (14.15%) Consultant
3 65 (11.95%) Analyst
4 47 (8.64%) Architect
5 46 (8.46%) Project Manager
6 27 (4.96%) Business Analyst
7 24 (4.41%) .NET Developer
8 22 (4.04%) Senior Developer
9 17 (3.13%) Delivery Manager
10 16 (2.94%) E-Commerce Manager
11 15 (2.76%) Web Developer
11 15 (2.76%) Lead Architect
11 15 (2.76%) Data Scientist
12 14 (2.57%) Agile Business Analyst
12 14 (2.57%) Senior Manager
12 14 (2.57%) Technical Consultant
12 14 (2.57%) ASP.NET Developer
13 12 (2.21%) Service Manager
13 12 (2.21%) Software Engineer
13 12 (2.21%) Engagement Manager
Libraries, Frameworks & Software Standards
1 71 (13.05%) .NET
2 68 (12.50%) HTML
3 56 (10.29%) CSS
4 38 (6.99%) Web Services
4 38 (6.99%) XML
5 28 (5.15%) ASP.NET
6 25 (4.60%) jQuery
7 24 (4.41%) .NET Framework
8 22 (4.04%) WCF
8 22 (4.04%) SOAP
9 21 (3.86%) Middleware
10 20 (3.68%) ADO.NET Entity Framework
11 19 (3.49%) HTML5
12 17 (3.13%) .NET Remoting
12 17 (3.13%) LINQ
13 16 (2.94%) CSS3
14 14 (2.57%) Sass
14 14 (2.57%) LESS
15 12 (2.21%) ASP.NET Web Forms
15 12 (2.21%) COM
Miscellaneous
1 50 (9.19%) Analytical Skills
2 49 (9.01%) User Experience
3 31 (5.70%) Social Media
4 23 (4.23%) Statistics
5 20 (3.68%) Mathematics
5 20 (3.68%) Management Information System
6 16 (2.94%) Digital Media
7 12 (2.21%) Computer Science
8 11 (2.02%) iPad
9 10 (1.84%) Mobile App
9 10 (1.84%) Algorithms
10 9 (1.65%) Data Structures
10 9 (1.65%) Enterprise Software
11 8 (1.47%) Artificial Intelligence
11 8 (1.47%) Neural Network
11 8 (1.47%) Economics
12 7 (1.29%) NHS
13 6 (1.10%) PMI
13 6 (1.10%) FMCG
13 6 (1.10%) CMDB
Operating Systems
1 54 (9.93%) Windows
2 30 (5.51%) Linux
3 8 (1.47%) UNIX
4 7 (1.29%) Apple iOS
4 7 (1.29%) Android
5 2 (0.37%) Windows Server 2008
5 2 (0.37%) CentOS
5 2 (0.37%) Red Hat Enterprise Linux
Processes & Methodologies
1 112 (20.59%) Agile Software Development
2 92 (16.91%) E-Commerce
3 81 (14.89%) CRM
4 69 (12.68%) Analytics
5 58 (10.66%) Project Management
6 53 (9.74%) ITIL
7 49 (9.01%) Scrum
8 41 (7.54%) PRINCE2
9 37 (6.80%) Business Analysis
10 36 (6.62%) Digital Marketing
11 35 (6.43%) Coaching
12 32 (5.88%) Content Management
13 29 (5.33%) Data Modelling
13 29 (5.33%) People Management
14 28 (5.15%) Risk Management
14 28 (5.15%) Stakeholder Management
14 28 (5.15%) Web Analytics
15 27 (4.96%) MVC
16 26 (4.78%) Line Management
17 24 (4.41%) Service Management
Programming Languages
1 69 (12.68%) JavaScript
2 54 (9.93%) SQL
3 44 (8.09%) C#
4 40 (7.35%) Java
5 27 (4.96%) T-SQL
6 26 (4.78%) PHP
7 24 (4.41%) Python
8 21 (3.86%) VB
9 17 (3.13%) C
10 14 (2.57%) R
11 11 (2.02%) Ruby
12 10 (1.84%) C++
12 10 (1.84%) MATLAB
13 9 (1.65%) XPath
14 8 (1.47%) Perl
15 6 (1.10%) VBA
16 4 (0.74%) Objective-C
16 4 (0.74%) Scala
17 3 (0.55%) PowerShell
18 2 (0.37%) Bash Shell
Qualifications
1 109 (20.04%) Degree
2 23 (4.23%) Security Cleared
3 21 (3.86%) SC Cleared
4 14 (2.57%) PhD
5 11 (2.02%) Microsoft Certification
6 9 (1.65%) PMI Certification
7 7 (1.29%) PMP
8 3 (0.55%) PRINCE2 Practitioner
8 3 (0.55%) Chartered Engineer
8 3 (0.55%) ICAEW
8 3 (0.55%) ACCA
8 3 (0.55%) CIPFA
8 3 (0.55%) CIMA
8 3 (0.55%) ITIL Certification
9 2 (0.37%) Cisco Certification
9 2 (0.37%) CCIE
9 2 (0.37%) ISTQB
9 2 (0.37%) JNCIA
9 2 (0.37%) JNCIP
9 2 (0.37%) APMP
Quality Assurance & Compliance
1 29 (5.33%) SLA
2 9 (1.65%) QA
3 2 (0.37%) PCI DSS
3 2 (0.37%) Data Quality
3 2 (0.37%) Sarbanes-Oxley
4 1 (0.18%) ISO/IEC 27001
4 1 (0.18%) WAI
System Software
1 14 (2.57%) VMware Infrastructure
2 10 (1.84%) Active Directory
3 5 (0.92%) vSphere
4 2 (0.37%) VMware ESXi
4 2 (0.37%) vCloud
4 2 (0.37%) Docker
4 2 (0.37%) Hyper-V
5 1 (0.18%) XenApp
5 1 (0.18%) XenDesktop
Systems Management
1 6 (1.10%) HP UCMDB
2 4 (0.74%) SCCM
3 2 (0.37%) Opscode Chef
3 2 (0.37%) Puppet
4 1 (0.18%) HP Quality Center
4 1 (0.18%) Systems Management Server (SMS)
4 1 (0.18%) BMC PATROL
4 1 (0.18%) Foglight
Vendors
1 69 (12.68%) Microsoft
2 30 (5.51%) Oracle
3 24 (4.41%) Salesforce.com
4 18 (3.31%) VMware
5 14 (2.57%) Cisco
6 13 (2.39%) SAP
7 12 (2.21%) Google
7 12 (2.21%) hybris
8 11 (2.02%) Juniper
9 10 (1.84%) HP
9 10 (1.84%) F5
10 7 (1.29%) Facebook
10 7 (1.29%) EMC
10 7 (1.29%) IBM
11 6 (1.10%) Citrix
11 6 (1.10%) ServiceNow
11 6 (1.10%) Eloqua
12 5 (0.92%) Demandware
12 5 (0.92%) CheckPoint
12 5 (0.92%) Adobe
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 4 hours ago
Surrey
Burns Sheehan
Salary: £60000 - £70000 per annum
Posted: Yesterday
Southampton
Hays IT - Uk Posting account
Salary: £35000.00 - £50000 per annum + Generous Benefits
Posted: 4 days ago
London
Rainford Recruitment
Salary: very competitive salary
Posted: 4 days ago
Bromley
Bridge Noble
Salary: £80000 - £100000 per annum + Excellent Benefits + Bonus
Posted: 5 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 5 days ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 5 days ago
Farnborough, Hampshire
Tank Recruitment
Salary: £25000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 6 days ago
Bath, Avon
Experis Ltd
Salary: £55000 - £65000.00 per annum + Bonus+Benefits+Excellent Pension
Posted: 6 days ago
Newbury, Berkshire
Vodafone Group
Posted: 9 days ago
West London
Blue Glue
Salary: From £40,000 to £50,000 per annum
Posted: 9 days ago
London
Parliamentary ICT
Salary: From £24,107 to £29,330 per annum
Posted: 9 days ago
Manchester
Mint Recruitment Solutions
Salary: £40000 - £45000 per annum + excellent package
Posted: 10 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 10 days ago
England
Mason Frank
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: 11 days ago
London
House of Fraser
Salary: £50,000 - £59,000
Posted: 11 days ago
Bristol
The People Network
Salary: £35000 - £45000 per annum + superb benefits
Posted: 11 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 12 days ago
Uxbridge, Middlesex
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 12 days ago