The table below looks at the statistics for Customer Intelligence skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Intelligence over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Customer Intelligence
Rank 897 950 951
Rank change year-on-year
+53 +1
Permanent jobs citing Customer Intelligence 24 14 61
As % of all permanent IT jobs located in the UK 0.025% 0.013% 0.050%
As % of the Processes & Methodologies category 0.028% 0.015% 0.059%
Number of salaries quoted 23 9 55
Median salary £40,000 £40,000 £65,000
Median salary % change year-on-year
- -38.46%
90% offered a salary of more than £35,000 £37,700 £39,100
10% offered a salary of more than £66,000 £53,000 £70,000
UK excluding London median salary £35,000 £28,500 £36,750
% change year-on-year
+22.80% -22.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
85300 96063 103309
As % of all permanent IT jobs located in the UK 87.87% 86.80% 85.46%
Number of salaries quoted 71291 78493 83654
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Intelligence
Jobs Demand Trend

The demand trend of job ads citing Customer Intelligence as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Intelligence within the UK.

Customer Intelligence Salary Trend in the UK

Customer Intelligence
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Intelligence over the 3 months to 25 June 2016 within the UK.

Customer Intelligence Salary Histogram in the UK

Customer Intelligence
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +63 24 £40,000 - 4
London +45 15 £54,500 +36.25% 2
South East +58 6 £35,000 -
Basingstoke - 5 £35,000 -
Hampshire - 5 £35,000 -
Oxfordshire - 1 - -
Somerset - 1 £42,500 -
Birmingham - 1 £33,500 -
North West - 1 £25,000 - 2
Bath - 1 £42,500 -
Manchester - 1 £25,000 - 2
South West - 1 £42,500 -
West Midlands - 1 £33,500 -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 25 June 2016, IT jobs citing Customer Intelligence also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Intelligence.

1 25 (69.44%) SAS
2 20 (55.56%) Analytics
3 19 (52.78%) Retail
3 19 (52.78%) Marketing
4 18 (50.00%) Data Mining
5 16 (44.44%) Mathematics
6 14 (38.89%) Customer Insight
6 14 (38.89%) Degree
7 12 (33.33%) MS Excel
7 12 (33.33%) Microsoft
7 12 (33.33%) SQL
7 12 (33.33%) Statistical Modelling
7 12 (33.33%) Marketing Strategy
8 11 (30.56%) Analytical Skills
8 11 (30.56%) Customer Analysis
8 11 (30.56%) MS Office
9 9 (25.00%) Business Intelligence
10 8 (22.22%) Stakeholder Management
11 7 (19.44%) Predictive Modelling
11 7 (19.44%) Project Management
11 7 (19.44%) VBA
12 6 (16.67%) Oracle
12 6 (16.67%) Operations Research
13 5 (13.89%) Direct Marketing
13 5 (13.89%) CRM
13 5 (13.89%) Visualisation
13 5 (13.89%) Regression Analysis
13 5 (13.89%) Data Visualisation
13 5 (13.89%) Customer Segmentation
13 5 (13.89%) Performance Monitoring

Customer Intelligence
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (69.44%) SAS
2 1 (2.78%) Apache Spark
Applications
1 12 (33.33%) MS Excel
2 11 (30.56%) MS Office
3 4 (11.11%) SPSS
Cloud Services
1 1 (2.78%) Amazon AWS
1 1 (2.78%) Google Cloud Platform
Database & Business Intelligence
1 18 (50.00%) Data Mining
2 5 (13.89%) Big Data
3 4 (11.11%) BusinessObjects
3 4 (11.11%) QlikView
4 3 (8.33%) BusinessObjects Web Intelligence
4 3 (8.33%) Hadoop
5 2 (5.56%) Oracle Reports
6 1 (2.78%) BigQuery
6 1 (2.78%) Data Warehouse
6 1 (2.78%) Enterprise Data Warehouse
6 1 (2.78%) Pentaho
6 1 (2.78%) Relational Database
6 1 (2.78%) SAP BI
6 1 (2.78%) Text Mining
General
1 19 (52.78%) Marketing
1 19 (52.78%) Retail
2 4 (11.11%) Advertising
2 4 (11.11%) French Language
2 4 (11.11%) German Language
2 4 (11.11%) Italian Language
2 4 (11.11%) Spanish Language
3 1 (2.78%) Banking
3 1 (2.78%) Finance
3 1 (2.78%) Manufacturing
3 1 (2.78%) Publishing
3 1 (2.78%) Telecoms
Job Titles
1 23 (63.89%) Analyst
2 15 (41.67%) Insight Analyst
3 8 (22.22%) Customer Analyst
3 8 (22.22%) Customer Insight Analyst
4 6 (16.67%) Analytics Manager
4 6 (16.67%) SQL Analyst
5 5 (13.89%) CRM Manager
5 5 (13.89%) SAS Analyst
5 5 (13.89%) SAS Insight Analyst
6 4 (11.11%) Business Analyst
6 4 (11.11%) Report Analyst
6 4 (11.11%) SQL Data Analyst
6 4 (11.11%) SQL Reporting Analyst
7 3 (8.33%) Business Objects Analyst
7 3 (8.33%) Data Scientist
7 3 (8.33%) Retail Business Analyst
8 2 (5.56%) Business Data Analyst
8 2 (5.56%) Data Analyst
9 1 (2.78%) Business Development Executive
9 1 (2.78%) SAS Developer
Miscellaneous
1 16 (44.44%) Mathematics
2 11 (30.56%) Analytical Skills
3 5 (13.89%) Visualisation
4 4 (11.11%) Applied Mathematics
4 4 (11.11%) Economics
4 4 (11.11%) Psychology
5 2 (5.56%) Algorithms
5 2 (5.56%) Ergonomics
6 1 (2.78%) Life Science
6 1 (2.78%) Neural Network
6 1 (2.78%) Social Network
6 1 (2.78%) Statistics
Processes & Methodologies
1 20 (55.56%) Analytics
2 14 (38.89%) Customer Insight
3 12 (33.33%) Marketing Strategy
3 12 (33.33%) Statistical Modelling
4 11 (30.56%) Customer Analysis
5 9 (25.00%) Business Intelligence
6 8 (22.22%) Stakeholder Management
7 7 (19.44%) Predictive Modelling
7 7 (19.44%) Project Management
8 6 (16.67%) Operations Research
9 5 (13.89%) CRM
9 5 (13.89%) Customer Segmentation
9 5 (13.89%) Data Visualisation
9 5 (13.89%) Direct Marketing
9 5 (13.89%) Performance Monitoring
9 5 (13.89%) Regression Analysis
10 4 (11.11%) Brand Management
10 4 (11.11%) Data Analytics
10 4 (11.11%) Marketing Analytics
10 4 (11.11%) Time Management
Programming Languages
1 12 (33.33%) SQL
2 7 (19.44%) VBA
3 4 (11.11%) VB
4 2 (5.56%) R
5 1 (2.78%) Java
5 1 (2.78%) Python
5 1 (2.78%) Scala
Qualifications
1 14 (38.89%) Degree
Quality Assurance & Compliance
1 1 (2.78%) QA
Vendors
1 12 (33.33%) Microsoft
2 6 (16.67%) Oracle
3 4 (11.11%) Tableau
4 3 (8.33%) SAP
5 2 (5.56%) Netezza
5 2 (5.56%) Sybase
6 1 (2.78%) Cloudera
6 1 (2.78%) Facebook
6 1 (2.78%) Google
6 1 (2.78%) Hortonworks
6 1 (2.78%) Splunk
6 1 (2.78%) Teradata
6 1 (2.78%) Twitter
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