The table below looks at the statistics for Customer Intelligence skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Intelligence over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Intelligence
Rank 895 929 940
Rank change year-on-year
+34 +11
Permanent jobs citing Customer Intelligence 22 22 57
As % of all permanent IT jobs located in the UK 0.022% 0.021% 0.048%
As % of the Processes & Methodologies category 0.025% 0.024% 0.056%
Number of salaries quoted 21 15 51
Median salary £40,000 £40,000 £65,000
Median salary % change year-on-year
- -38.46%
90% offered a salary of more than £33,500 £25,200 £35,000
10% offered a salary of more than £65,000 £43,000 £70,000
UK excluding London median salary £35,000 £28,500 £35,000
% change year-on-year
+22.80% -18.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86377 92187 101946
As % of all permanent IT jobs located in the UK 87.85% 86.40% 85.31%
Number of salaries quoted 71946 74977 82884
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Intelligence
Jobs Demand Trend

The demand trend of job ads citing Customer Intelligence as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Intelligence within the UK.

Customer Intelligence Salary Trend in the UK

Customer Intelligence
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Intelligence over the 3 months to 31 May 2016 within the UK.

Customer Intelligence Salary Histogram in the UK

Customer Intelligence
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 22 £40,000 -
London +5 12 £47,250 +18.12%
South East +30 7 £35,000 -
Basingstoke - 5 £35,000 -
Hampshire - 5 £35,000 -
Oxfordshire - 1 - -
Sussex - 1 £32,500 -
Somerset - 1 £42,500 -
Birmingham - 1 £33,500 -
North West - 1 £25,000 -
Bath - 1 £42,500 -
Manchester - 1 £25,000 -
South West - 1 £42,500 -
West Midlands - 1 £33,500 -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 31 May 2016, IT jobs citing Customer Intelligence also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Intelligence.

1 24 (64.86%) SAS
2 20 (54.05%) Retail
3 18 (48.65%) Marketing
3 18 (48.65%) Analytics
4 17 (45.95%) Data Mining
5 15 (40.54%) Degree
5 15 (40.54%) Mathematics
6 14 (37.84%) Customer Insight
7 12 (32.43%) Statistical Modelling
7 12 (32.43%) Marketing Strategy
7 12 (32.43%) Microsoft
7 12 (32.43%) MS Excel
7 12 (32.43%) SQL
8 11 (29.73%) MS Office
8 11 (29.73%) Customer Analysis
9 9 (24.32%) Business Intelligence
10 8 (21.62%) Analytical Skills
11 7 (18.92%) VBA
11 7 (18.92%) Stakeholder Management
12 6 (16.22%) Predictive Modelling
13 5 (13.51%) Operations Research
13 5 (13.51%) Project Management
14 4 (10.81%) Big Data
14 4 (10.81%) SPSS
14 4 (10.81%) CRM
14 4 (10.81%) Oracle
14 4 (10.81%) Visualisation
14 4 (10.81%) Direct Marketing
14 4 (10.81%) Data Visualisation
14 4 (10.81%) Regression Analysis

Customer Intelligence
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (64.86%) SAS
2 2 (5.41%) Apache
2 2 (5.41%) Node.js
3 1 (2.70%) Apache Spark
Applications
1 12 (32.43%) MS Excel
2 11 (29.73%) MS Office
3 4 (10.81%) SPSS
Database & Business Intelligence
1 17 (45.95%) Data Mining
2 4 (10.81%) Big Data
3 3 (8.11%) BusinessObjects
3 3 (8.11%) QlikView
4 2 (5.41%) BusinessObjects Web Intelligence
4 2 (5.41%) Hadoop
4 2 (5.41%) MySQL
5 1 (2.70%) Data Warehouse
5 1 (2.70%) Enterprise Data Warehouse
5 1 (2.70%) Oracle Reports
5 1 (2.70%) Relational Database
5 1 (2.70%) SAP BI
5 1 (2.70%) Text Mining
General
1 20 (54.05%) Retail
2 18 (48.65%) Marketing
3 3 (8.11%) Advertising
3 3 (8.11%) French Language
3 3 (8.11%) German Language
3 3 (8.11%) Italian Language
3 3 (8.11%) Spanish Language
4 1 (2.70%) Banking
4 1 (2.70%) Finance
4 1 (2.70%) Manufacturing
4 1 (2.70%) Publishing
Job Titles
1 24 (64.86%) Analyst
2 15 (40.54%) Insight Analyst
3 10 (27.03%) Customer Analyst
4 8 (21.62%) Customer Insight Analyst
5 7 (18.92%) SQL Analyst
6 5 (13.51%) Analytics Manager
6 5 (13.51%) SAS Analyst
6 5 (13.51%) SAS Insight Analyst
7 4 (10.81%) Business Analyst
7 4 (10.81%) CRM Manager
7 4 (10.81%) SQL Data Analyst
8 3 (8.11%) Data Scientist
8 3 (8.11%) Developer
8 3 (8.11%) Report Analyst
8 3 (8.11%) Retail Business Analyst
8 3 (8.11%) SQL Reporting Analyst
9 2 (5.41%) Business Objects Analyst
9 2 (5.41%) Excel Analyst
9 2 (5.41%) PHP Developer
10 1 (2.70%) Machine Learning Engineer
Libraries, Frameworks & Software Standards
1 2 (5.41%) Ajax
1 2 (5.41%) CSS
1 2 (5.41%) HTML
1 2 (5.41%) jQuery
1 2 (5.41%) LAMP
Miscellaneous
1 15 (40.54%) Mathematics
2 8 (21.62%) Analytical Skills
3 4 (10.81%) Visualisation
4 3 (8.11%) Applied Mathematics
4 3 (8.11%) Economics
4 3 (8.11%) Psychology
5 2 (5.41%) Computer Science
5 2 (5.41%) User Experience
6 1 (2.70%) Algorithms
6 1 (2.70%) Ergonomics
6 1 (2.70%) Life Science
6 1 (2.70%) Neural Network
6 1 (2.70%) Social Network
6 1 (2.70%) Statistics
Operating Systems
1 2 (5.41%) Linux
Processes & Methodologies
1 18 (48.65%) Analytics
2 14 (37.84%) Customer Insight
3 12 (32.43%) Marketing Strategy
3 12 (32.43%) Statistical Modelling
4 11 (29.73%) Customer Analysis
5 9 (24.32%) Business Intelligence
6 7 (18.92%) Stakeholder Management
7 6 (16.22%) Predictive Modelling
8 5 (13.51%) Operations Research
8 5 (13.51%) Project Management
9 4 (10.81%) CRM
9 4 (10.81%) Customer Segmentation
9 4 (10.81%) Data Visualisation
9 4 (10.81%) Direct Marketing
9 4 (10.81%) Performance Monitoring
9 4 (10.81%) Regression Analysis
10 3 (8.11%) Brand Management
10 3 (8.11%) Data Analytics
10 3 (8.11%) Marketing Analytics
10 3 (8.11%) Time Management
Programming Languages
1 12 (32.43%) SQL
2 7 (18.92%) VBA
3 3 (8.11%) VB
4 2 (5.41%) JavaScript
4 2 (5.41%) PHP
4 2 (5.41%) R
5 1 (2.70%) Java
5 1 (2.70%) Python
5 1 (2.70%) Scala
Qualifications
1 15 (40.54%) Degree
Quality Assurance & Compliance
1 1 (2.70%) QA
Vendors
1 12 (32.43%) Microsoft
2 4 (10.81%) Oracle
3 3 (8.11%) SAP
4 2 (5.41%) Tableau
5 1 (2.70%) Facebook
5 1 (2.70%) Netezza
5 1 (2.70%) Sybase
5 1 (2.70%) Teradata
5 1 (2.70%) Twitter