Customer Service Adviser
UK
The median Customer Service Adviser salary in the UK is £28,500 per year according to job vacancies posted during the 6 months to 23 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 23 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 883 | 970 | 1207 |
| Rank change year-on-year | +87 | +237 | -362 |
| Permanent jobs requiring a Customer Service Advisor | 6 | 8 | 8 |
| As % of all permanent jobs advertised in the UK | 0.006% | 0.008% | 0.005% |
| As % of the Job Titles category | 0.006% | 0.008% | 0.005% |
| Number of salaries quoted | 6 | 6 | 2 |
| 10th Percentile | £22,500 | £20,500 | £18,625 |
| 25th Percentile | £23,813 | £20,750 | £19,563 |
| Median annual salary (50th Percentile) | £28,500 | £21,500 | £21,750 |
| Median % change year-on-year | +32.56% | -1.15% | -27.50% |
| 75th Percentile | £29,250 | £22,625 | £24,563 |
| 90th Percentile | - | £50,750 | £25,875 |
| UK excluding London median annual salary | £28,500 | £21,500 | - |
| % change year-on-year | +32.56% | - | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,477 | 96,786 | 147,852 |
| % of permanent jobs with a recognized job title | 94.63% | 91.57% | 96.05% |
| Number of salaries quoted | 66,588 | 60,676 | 85,408 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £53,000 | £60,000 | £60,000 |
| Median % change year-on-year | -11.67% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,075 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer Service Advisor
Job Vacancy Trend
Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised.
Customer Service Advisor
Salary Trend
3-month moving average salary quoted in jobs citing Customer Service Advisor.
Customer Service Advisor
Top 4 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Advisor within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +116 | 6 | £28,500 | +31.03% | 25 |
| UK excluding London | +4 | 6 | £28,500 | +32.56% | 25 |
| South West | -10 | 4 | £28,500 | +31.03% | 7 |
| South East | - | 2 | £23,000 | - | 10 |
Customer Service Advisor Skill Set
Top 18 Co-occurring Skills and Capabilities
For the 6 months to 23 April 2024, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Service Advisor in the job title.
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Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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