The first table below looks at the demand for the Customer Service Representative role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Representative in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Service Representative
Rank - - 922
Permanent jobs requiring a Customer Service Representative 0 0 1
As % of all permanent IT jobs located in the UK - - 0.001%
As % of the Job Titles category - - 0.001%
Number of salaries quoted 0 0 1
Average salary - - £14,500
UK excluding London average salary - - £14,500
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

Customer Service Representative
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Service Representative in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Service Representative Jobs Demand Trend in the UK

Customer Service Representative
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Representative within the UK.

Customer Service Representative Salary Trend in the UK

Customer Service Representative
Top 19 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited Customer Service Representative in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title.

1 7 (100.00%) MS Office
2 5 (71.43%) Time Management
3 4 (57.14%) Continuous Improvement
4 2 (28.57%) MS Excel
4 2 (28.57%) CRM
5 1 (14.29%) Business Intelligence
5 1 (14.29%) B2B
5 1 (14.29%) SLA
5 1 (14.29%) Microsoft
5 1 (14.29%) Salesforce.com
5 1 (14.29%) Internet
5 1 (14.29%) Firewall
5 1 (14.29%) Wireless
5 1 (14.29%) Telecoms
5 1 (14.29%) Workflow
5 1 (14.29%) Automotive
5 1 (14.29%) JIRA
5 1 (14.29%) German Language
5 1 (14.29%) Telematics

Customer Service Representative
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited Customer Service Representative in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title. Up to 20 skills are shown per category.

Applications
1 7 (100.00%) MS Office
2 2 (28.57%) MS Excel
Communications & Networking
1 1 (14.29%) Internet
1 1 (14.29%) Firewall
1 1 (14.29%) Wireless
Development Applications
1 1 (14.29%) JIRA
General
1 1 (14.29%) Telecoms
1 1 (14.29%) Automotive
1 1 (14.29%) German Language
Miscellaneous
1 1 (14.29%) Telematics
Processes & Methodologies
1 5 (71.43%) Time Management
2 4 (57.14%) Continuous Improvement
3 2 (28.57%) CRM
4 1 (14.29%) Business Intelligence
4 1 (14.29%) B2B
4 1 (14.29%) Workflow
Quality Assurance & Compliance
1 1 (14.29%) SLA
Vendors
1 1 (14.29%) Microsoft
1 1 (14.29%) Salesforce.com