The table below looks at the statistics for the Customer Service Representative role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Representative in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Customer Service Representative
Rank 895 - 900
Rank change year-on-year
- 0
Permanent jobs requiring a Customer Service Representative 1 0 3
As % of all permanent IT jobs located in the UK 0.001% - 0.003%
As % of the Job Titles category 0.001% - 0.003%
Number of salaries quoted 0 0 1
Average salary - - £16,000
UK excluding London average salary - - £16,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107743 99984 109245
As % of all permanent IT jobs located in the UK 94.52% 94.34% 95.22%
Number of salaries quoted 87440 83008 92915
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Service Representative
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Service Representative in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Service Representative Jobs Demand Trend in the UK

Customer Service Representative
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Representative within the UK.

Customer Service Representative Salary Trend in the UK

Customer Service Representative
Top 4 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Service Representative within the UK over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford - 1 - -
Oxfordshire - 1 - -
South East - 1 - - 1
England - 1 - - 1

Customer Service Representative
Top 6 Related IT Skills

For the 6 months to 2 October 2014, IT jobs within the UK that cited Customer Service Representative in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title.

1 1 (33.33%) Windows
1 1 (33.33%) ISO 9001
1 1 (33.33%) Finance
1 1 (33.33%) Statistics
1 1 (33.33%) Marketing
1 1 (33.33%) Visualisation

Customer Service Representative
Top Related IT Skills by Category

For the 6 months to 2 October 2014, IT jobs within the UK that cited Customer Service Representative in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title. Up to 20 skills are shown per category.

General
1 1 (33.33%) Finance
1 1 (33.33%) Marketing
Miscellaneous
1 1 (33.33%) Statistics
1 1 (33.33%) Visualisation
Operating Systems
1 1 (33.33%) Windows
Quality Assurance & Compliance
1 1 (33.33%) ISO 9001