Customer Support Engineer
UK
The median Customer Support Engineer salary in the UK is £35,000 per year according to job vacancies posted during the 6 months to 16 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 16 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 864 | 982 | 1185 |
| Rank change year-on-year | +118 | +203 | -295 |
| Permanent jobs requiring a Customer Support Engineer | 27 | 21 | 12 |
| As % of all permanent jobs advertised in the UK | 0.028% | 0.019% | 0.008% |
| As % of the Job Titles category | 0.029% | 0.021% | 0.008% |
| Number of salaries quoted | 26 | 15 | 5 |
| 10th Percentile | £30,625 | £23,000 | £19,900 |
| 25th Percentile | £31,500 | £25,250 | £21,250 |
| Median annual salary (50th Percentile) | £35,000 | £30,000 | £22,500 |
| Median % change year-on-year | +16.67% | +33.33% | -11.76% |
| 75th Percentile | £36,500 | £44,375 | £23,750 |
| 90th Percentile | £43,875 | £50,000 | £35,750 |
| UK excluding London median annual salary | £35,000 | £30,000 | £22,500 |
| % change year-on-year | +16.67% | +33.33% | -11.76% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 91,973 | 98,868 | 146,086 |
| % of permanent jobs with a recognized job title | 94.65% | 91.69% | 96.03% |
| Number of salaries quoted | 66,504 | 61,753 | 85,740 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £53,308 | £60,000 | £60,000 |
| Median % change year-on-year | -11.15% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer Support Engineer
Job Vacancy Trend
Job postings that featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised.
Customer Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing Customer Support Engineer.
Customer Support Engineer
Salary Histogram
Salary distribution for jobs citing Customer Support Engineer over the 6 months to 16 April 2024.
Customer Support Engineer
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the UK over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +34 | 27 | £35,000 | +16.67% | 16 |
| Northern Ireland | - | 16 | £35,000 | - | 2 |
| England | +119 | 10 | £33,625 | +12.08% | 16 |
| South East | +26 | 6 | £40,750 | +50.93% | |
| Work from Home | +91 | 3 | £33,250 | -5.00% | |
| South West | - | 2 | £33,250 | - | 3 |
| North of England | +51 | 1 | £30,000 | -20.00% | 3 |
| North West | +16 | 1 | £30,000 | -20.00% | 1 |
| Scotland | -54 | 1 | - | - | |
| Midlands | - | 1 | £27,500 | - | 5 |
| West Midlands | - | 1 | £27,500 | - | 4 |
Customer Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 April 2024, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Support Engineer in the job title.
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Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: