The table below looks at the statistics for the Head of Service Management role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Head of Service Management in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Head of Service Management
Rank 882 851 875
Rank change year-on-year
-31 +24
Permanent jobs requiring a Head of Service Management 14 20 11
As % of all permanent IT jobs located in the UK 0.012% 0.019% 0.010%
As % of the Job Titles category 0.013% 0.020% 0.010%
Number of salaries quoted 13 17 5
Average salary £65,000 £80,500 £65,000
Average salary % change year-on-year
-19.25% +23.84%
90% offered a salary of more than £48,153 £45,587 £54,192
10% offered a salary of more than £117,500 £86,200 £85,000
UK excluding London average salary £65,000 £77,250 £56,730
% change year-on-year
-15.85% +36.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107888 101284 107679
As % of all permanent IT jobs located in the UK 94.54% 94.56% 95.26%
Number of salaries quoted 88197 84123 91717
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Head of Service Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Head of Service Management in the job title within the UK as a proportion of the total demand within the Job Titles category.

Head of Service Management Jobs Demand Trend in the UK

Head of Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Head of Service Management within the UK.

Head of Service Management Salary Trend in the UK

Head of Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Head of Service Management over the 3 months to 23 October 2014 within the UK.

Head of Service Management Salary Histogram in the UK

Head of Service Management
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Head of Service Management within the UK over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 14 £65,000 -21.45%
London -5 9 £55,327 -34.91%
Birmingham -14 2 £65,000 -18.75%
West Midlands -22 2 £65,000 -18.75%
Chesterfield - 2 £63,750 -
Derbyshire - 2 £63,750 -
East Midlands - 2 £63,750 -
South West -34 1 £80,000 -0.62%
Wiltshire - 1 £80,000 -
Hounslow - 1 - -
Swindon - 1 £80,000 -

Head of Service Management
Top 30 Related IT Skills

For the 6 months to 23 October 2014, IT jobs within the UK that cited Head of Service Management in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Head of Service Management in their job title.

1 35 (89.74%) Service Management
2 30 (76.92%) ITIL
3 17 (43.59%) Service Delivery
3 17 (43.59%) ITSM
4 14 (35.90%) Finance
5 11 (28.21%) SLA
5 11 (28.21%) Degree
6 9 (23.08%) ITIL V3
7 7 (17.95%) Incident Management
7 7 (17.95%) PRINCE2
7 7 (17.95%) MS Excel
7 7 (17.95%) Stakeholder Management
7 7 (17.95%) Management Information System
8 6 (15.38%) Change Management
8 6 (15.38%) Process Management
8 6 (15.38%) Configuration Management
8 6 (15.38%) Supplier Management
8 6 (15.38%) Problem Management
9 5 (12.82%) Contact Management
9 5 (12.82%) Regression Testing
9 5 (12.82%) Disaster Recovery
9 5 (12.82%) VMware
9 5 (12.82%) MS Office
9 5 (12.82%) MCSE
9 5 (12.82%) Cisco
9 5 (12.82%) Microsoft Certification
10 4 (10.26%) MS Project
10 4 (10.26%) Information Security
10 4 (10.26%) Computer Science
11 3 (7.69%) CMDB

Head of Service Management
Top Related IT Skills by Category

For the 6 months to 23 October 2014, IT jobs within the UK that cited Head of Service Management in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Head of Service Management in their job title. Up to 20 skills are shown per category.

Applications
1 7 (17.95%) MS Excel
2 5 (12.82%) MS Office
3 4 (10.26%) MS Project
4 1 (2.56%) MS PowerPoint
Business Applications
1 1 (2.56%) Remedy ITSM
Cloud Services
1 3 (7.69%) SaaS
Database & Business Intelligence
1 3 (7.69%) Data Mining
2 1 (2.56%) Oracle Database
2 1 (2.56%) Oracle Reports
2 1 (2.56%) Data Warehouse
General
1 14 (35.90%) Finance
2 2 (5.13%) Telecoms
3 1 (2.56%) Banking
3 1 (2.56%) French Language
3 1 (2.56%) German Language
3 1 (2.56%) Spanish Language
3 1 (2.56%) Financial Institution
Miscellaneous
1 7 (17.95%) Management Information System
2 4 (10.26%) Computer Science
3 3 (7.69%) CMDB
Processes & Methodologies
1 35 (89.74%) Service Management
2 30 (76.92%) ITIL
3 17 (43.59%) Service Delivery
3 17 (43.59%) ITSM
4 9 (23.08%) ITIL V3
5 7 (17.95%) Incident Management
5 7 (17.95%) PRINCE2
5 7 (17.95%) Stakeholder Management
6 6 (15.38%) Change Management
6 6 (15.38%) Process Management
6 6 (15.38%) Configuration Management
6 6 (15.38%) Supplier Management
6 6 (15.38%) Problem Management
7 5 (12.82%) Contact Management
7 5 (12.82%) Regression Testing
7 5 (12.82%) Disaster Recovery
8 4 (10.26%) Information Security
9 3 (7.69%) Capacity Management
9 3 (7.69%) Line Management
10 2 (5.13%) People Management
Qualifications
1 11 (28.21%) Degree
2 5 (12.82%) MCSE
2 5 (12.82%) Microsoft Certification
3 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 11 (28.21%) SLA
System Software
1 3 (7.69%) VMware Infrastructure
Vendors
1 5 (12.82%) VMware
1 5 (12.82%) Cisco
2 3 (7.69%) Remedy
3 2 (5.13%) Microsoft
4 1 (2.56%) Oracle