The first table below looks at the demand for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Help Desk Administrator
Rank 843 889 845
Rank change year-on-year
+46 -44
Permanent jobs requiring a Help Desk Administrator 21 11 25
As % of all permanent IT jobs located in the UK 0.019% 0.009% 0.020%
As % of the Job Titles category 0.020% 0.009% 0.022%
Number of salaries quoted 21 11 20
Average salary £19,000 £20,000 £19,000
Average salary % change year-on-year
-5.00% +5.26%
90% offered a salary of more than £13,500 £18,000 £17,000
10% offered a salary of more than £25,000 £26,500 £80,000
UK excluding London average salary £15,750 £22,500 £19,000
% change year-on-year
-30.00% +18.42%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
102708 116230 115193
As % of all permanent IT jobs located in the UK 94.43% 94.76% 94.23%
Number of salaries quoted 85414 99672 97379
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 22 May 2013 within the UK.

Help Desk Administrator Salary Histogram

Help Desk Administrator
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +42 21 £19,000 -5.00%
South East +16 10 £15,750 -34.37%
London +47 5 £25,000 +25.00%
Wallingford - 5 £15,000 -
Cambridgeshire - 5 £19,000 -
East of England - 5 £19,000 -
Oxfordshire - 5 £15,000 -
City of London +22 3 £25,000 +31.57%
Kent - 2 £23,428 -
Sevenoaks - 2 £23,428 -
Peterborough - 2 £13,375 -
West Sussex -8 1 £22,500 -6.25%
Crawley -10 1 £22,500 -6.25%
East Midlands - 1 £13,250 -
Surrey - 1 £17,500 -
Lincolnshire - 1 £13,250 -
Hampshire - 1 £16,500 -
Woking - 1 £17,500 -
Cambridge - 1 £19,000 -

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 31 (68.89%) MS Excel
2 26 (57.78%) Microsoft
2 26 (57.78%) MS Office
3 18 (40.00%) Windows
4 12 (26.67%) Linux
5 10 (22.22%) Management Information System
6 9 (20.00%) Active Directory
7 7 (15.56%) SC Cleared
7 7 (15.56%) Security Cleared
7 7 (15.56%) CentOS
7 7 (15.56%) Red Hat
8 5 (11.11%) Windows XP
8 5 (11.11%) Windows 8
8 5 (11.11%) Windows 7
9 4 (8.889%) Service Delivery
9 4 (8.889%) SLA
10 3 (6.667%) Microsoft Certification
10 3 (6.667%) SQL Server
11 2 (4.444%) Citrix
11 2 (4.444%) Apple
11 2 (4.444%) Internet
11 2 (4.444%) Process Management
11 2 (4.444%) VMware
11 2 (4.444%) Ubuntu
11 2 (4.444%) GNVQ
11 2 (4.444%) Red Hat Enterprise Linux
11 2 (4.444%) Music
11 2 (4.444%) Degree
12 1 (2.222%) Mathematics
12 1 (2.222%) Computer Science

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.222%) SOAP
1 1 (2.222%) Web Services
1 1 (2.222%) XML
1 1 (2.222%) HTML
Application Platforms
1 1 (2.222%) Blackberry Enterprise Server
1 1 (2.222%) SharePoint
1 1 (2.222%) IIS
1 1 (2.222%) MS Exchange
Applications
1 31 (68.89%) MS Excel
2 26 (57.78%) MS Office
3 1 (2.222%) Google Apps
3 1 (2.222%) MS PowerPoint
3 1 (2.222%) MS Visio
Communications & Networking
1 2 (4.444%) Internet
2 1 (2.222%) Intranet
2 1 (2.222%) Ethernet
2 1 (2.222%) HTTP
2 1 (2.222%) TCP/IP
Database & Business Intelligence
1 3 (6.667%) SQL Server
2 1 (2.222%) SQL Server Reporting Services
2 1 (2.222%) Crystal Reports
Development Applications
1 1 (2.222%) Visual Studio
General
1 2 (4.444%) Music
2 1 (2.222%) Multimedia
2 1 (2.222%) Billing
2 1 (2.222%) Finance
2 1 (2.222%) Legal
Miscellaneous
1 10 (22.22%) Management Information System
2 1 (2.222%) Mathematics
2 1 (2.222%) Computer Science
2 1 (2.222%) Video Conferencing
2 1 (2.222%) Statistics
Operating Systems
1 18 (40.00%) Windows
2 12 (26.67%) Linux
3 7 (15.56%) CentOS
4 5 (11.11%) Windows XP
4 5 (11.11%) Windows 8
4 5 (11.11%) Windows 7
5 2 (4.444%) Ubuntu
5 2 (4.444%) Red Hat Enterprise Linux
6 1 (2.222%) Android
6 1 (2.222%) Windows Server 2008
6 1 (2.222%) Apple iOS
6 1 (2.222%) Windows Server 2003
6 1 (2.222%) Mac OS X
Processes & Methodologies
1 4 (8.889%) Service Delivery
2 2 (4.444%) Process Management
3 1 (2.222%) Time Management
3 1 (2.222%) Network Management
3 1 (2.222%) Mobile Device Management
3 1 (2.222%) Incident Management
3 1 (2.222%) Asset Management
3 1 (2.222%) Quality Management
3 1 (2.222%) Business Intelligence
3 1 (2.222%) ITIL
Programming Languages
1 1 (2.222%) PowerShell
1 1 (2.222%) Bash shell
1 1 (2.222%) C#
1 1 (2.222%) Perl
1 1 (2.222%) SQL
Qualifications
1 7 (15.56%) SC Cleared
1 7 (15.56%) Security Cleared
2 3 (6.667%) Microsoft Certification
3 2 (4.444%) GNVQ
3 2 (4.444%) Degree
4 1 (2.222%) MCSE
4 1 (2.222%) MCP
Quality Assurance & Compliance
1 4 (8.889%) SLA
System Software
1 9 (20.00%) Active Directory
2 1 (2.222%) Terminal Server
Vendors
1 26 (57.78%) Microsoft
2 7 (15.56%) Red Hat
3 2 (4.444%) Citrix
3 2 (4.444%) Apple
3 2 (4.444%) VMware
4 1 (2.222%) ProCurve
4 1 (2.222%) Yardi
4 1 (2.222%) Mitel
4 1 (2.222%) Google
4 1 (2.222%) HP
Wallingford, Oxfordshire
st. Line. My client, a well established organisation based in Wallingford, is currently looking for an enthusiastic Helpdesk Administrator to join their IT support team. The Helpdesk administrator...
Haybrook IT Resourcing Ltd
Salary: Up to £15,000 per annum
Posted: 20 May 2013
Docklands, London
Service Desk Administrator required - candidates must have proven administration and customer service experience ideally within an IT Services, Helpdesk, Service Desk or Control room type environment. Candidate must...
Salary: £20000 per annum + Overtime
Posted: 27 April 2013
West London
Experience: (2 years+) in IT support of a professional office environment using common office software; ability to communicate effectively with a diverse clientele base; ability to perform duties...
Arthur D Little
Salary: From £23,000 to £28,000 per annum
Posted: 26 April 2013
Coalville
Due to the successful integration of the two brands we are looking to strengthen their Head Office team with the additional appointment of a Helpdesk Administrator.Based in...
360 Resourcing Solutions
Salary: £15k - 20k per year + Benefits
Posted: 15 May 2013
Markfield, Leicestershire
In this 1st line support role of Helpdesk Administrator you will need to have some previous experience as a Helpdesk Administrator of providing support (ideally in a retail...
Macintosh UK
Salary: £15k - 20k per year + Benefits
Posted: 14 May 2013