The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 875 875 883
Rank change year-on-year
0 +8
Permanent jobs requiring a Help Desk Administrator 21 6 4
As % of all permanent IT jobs located in the UK 0.018% 0.006% 0.004%
As % of the Job Titles category 0.019% 0.006% 0.004%
Number of salaries quoted 15 3 4
Average salary £19,000 £23,000 £23,250
Average salary % change year-on-year
-17.39% -1.07%
90% offered a salary of more than £16,800 £23,000 £22,150
10% offered a salary of more than £23,100 £25,000 £24,700
UK excluding London average salary £18,500 £23,000 £23,000
% change year-on-year
-19.56% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend in the UK

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 24 October 2014 within the UK.

Help Desk Administrator Salary Histogram in the UK

Help Desk Administrator
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 20 £19,250 -16.30% 1
East of England -10 8 £20,000 -13.04%
Hertfordshire -11 7 £20,000 -13.04%
Watford - 6 £20,000 -
South East - 5 £19,000 -
South West - 4 £18,000 -
Gloucestershire - 4 £18,000 -
Cheltenham - 4 £18,000 -
London +17 3 £20,500 -15.46%
Guildford - 2 £16,500 -
Surrey - 2 £16,500 -
Wales - 1 £17,000 -
South Wales - 1 £17,000 -
Hemel Hempstead - 1 £20,000 -
Fareham - 1 £27,000 -
Luton - 1 £20,000 -
Milton Keynes - 1 £19,000 -
Newport - 1 £17,000 -
Norwich - 1 £19,000 -
Uxbridge - 1 £20,500 -
Hampshire - 1 £27,000 -
Norfolk - 1 £19,000 -
Welwyn Garden City - 1 - -
Bedfordshire - 1 £20,000 -
Berkshire - 1 £19,500 -
Buckinghamshire - 1 £19,000 -

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 35 (70.00%) Windows
2 31 (62.00%) MS Office
3 30 (60.00%) Microsoft
4 24 (48.00%) Active Directory
5 23 (46.00%) MS Excel
6 17 (34.00%) Windows 7
7 14 (28.00%) Time Management
8 13 (26.00%) Citrix
9 12 (24.00%) Asset Management
10 11 (22.00%) Windows XP
10 11 (22.00%) Avaya
11 10 (20.00%) Degree
12 8 (16.00%) Finance
13 7 (14.00%) Manufacturing
13 7 (14.00%) Retail
13 7 (14.00%) E-Commerce
13 7 (14.00%) C
13 7 (14.00%) Mathematics
13 7 (14.00%) Software Licensing
13 7 (14.00%) Analytical Skills
14 5 (10.00%) MS PowerPoint
14 5 (10.00%) Legal
14 5 (10.00%) ITIL
14 5 (10.00%) MS Exchange
14 5 (10.00%) SLA
15 4 (8.00%) Management Information System
16 3 (6.00%) Symantec
16 3 (6.00%) Norton AntiVirus
16 3 (6.00%) Sophos
16 3 (6.00%) Blackberry

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.00%) MS Exchange
2 3 (6.00%) Blackberry Enterprise Server
2 3 (6.00%) IBM Notes
2 3 (6.00%) Lotus Domino
3 2 (4.00%) SharePoint
4 1 (2.00%) SharePoint 2010
4 1 (2.00%) SharePoint 2013
Applications
1 31 (62.00%) MS Office
2 23 (46.00%) MS Excel
3 5 (10.00%) MS PowerPoint
Communications & Networking
1 2 (4.00%) WAN
1 2 (4.00%) LAN
2 1 (2.00%) VoIP
2 1 (2.00%) DHCP
2 1 (2.00%) TCP/IP
2 1 (2.00%) DNS
2 1 (2.00%) Intranet
Database & Business Intelligence
1 2 (4.00%) Big Data
2 1 (2.00%) SQL Server
General
1 8 (16.00%) Finance
2 7 (14.00%) Manufacturing
2 7 (14.00%) Retail
3 5 (10.00%) Legal
4 1 (2.00%) Pharmaceutical
Miscellaneous
1 7 (14.00%) Mathematics
1 7 (14.00%) Analytical Skills
2 4 (8.00%) Management Information System
3 3 (6.00%) Blackberry
3 3 (6.00%) iPhone
3 3 (6.00%) iPad
4 1 (2.00%) Kindle
4 1 (2.00%) Computer Science
Operating Systems
1 35 (70.00%) Windows
2 17 (34.00%) Windows 7
3 11 (22.00%) Windows XP
4 3 (6.00%) Mac OS X
4 3 (6.00%) Windows Mobile
4 3 (6.00%) Android
4 3 (6.00%) Linux
Processes & Methodologies
1 14 (28.00%) Time Management
2 12 (24.00%) Asset Management
3 7 (14.00%) Software Licensing
3 7 (14.00%) E-Commerce
4 5 (10.00%) ITIL
5 3 (6.00%) IT Asset Management
5 3 (6.00%) Configuration Management
6 2 (4.00%) Performance Management
6 2 (4.00%) Incident Management
7 1 (2.00%) Data Entry
7 1 (2.00%) Continuous Improvement
7 1 (2.00%) Software Deployment
7 1 (2.00%) Service Management
7 1 (2.00%) Service Delivery
7 1 (2.00%) Workflow
7 1 (2.00%) Migration
Programming Languages
1 7 (14.00%) C
2 2 (4.00%) SQL
Qualifications
1 10 (20.00%) Degree
2 1 (2.00%) SC Cleared
2 1 (2.00%) Security Cleared
2 1 (2.00%) MCP
2 1 (2.00%) HND
2 1 (2.00%) A+ Certification
Quality Assurance & Compliance
1 5 (10.00%) SLA
2 1 (2.00%) ISO 9001
System Software
1 24 (48.00%) Active Directory
2 1 (2.00%) Citrix Presentation Server
2 1 (2.00%) Hyper-V
2 1 (2.00%) XenApp
2 1 (2.00%) XenDesktop
Systems Management
1 3 (6.00%) Norton AntiVirus
1 3 (6.00%) Backup Exec
1 3 (6.00%) Symantec Enterprise Vault
2 2 (4.00%) SCCM
Vendors
1 30 (60.00%) Microsoft
2 13 (26.00%) Citrix
3 11 (22.00%) Avaya
4 3 (6.00%) Lotus
4 3 (6.00%) Adobe
4 3 (6.00%) Symantec
4 3 (6.00%) Sophos
4 3 (6.00%) Spiceworks
5 2 (4.00%) Orchard
5 2 (4.00%) Business Objects
6 1 (2.00%) Cisco
6 1 (2.00%) HP
6 1 (2.00%) Apple
6 1 (2.00%) VMware
6 1 (2.00%) Remedy