The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 865 877 895
Rank change year-on-year
+12 +18
Permanent jobs requiring a Help Desk Administrator 31 4 5
As % of all permanent IT jobs located in the UK 0.028% 0.004% 0.004%
As % of the Job Titles category 0.029% 0.004% 0.004%
Number of salaries quoted 20 4 4
Average salary £20,000 £25,250 £16,000
Average salary % change year-on-year
-20.79% +57.81%
90% offered a salary of more than £18,000 £20,800 £13,900
10% offered a salary of more than £32,500 £28,650 £19,850
UK excluding London average salary £20,000 £30,000 £16,000
% change year-on-year
-33.33% +87.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106380 100644 111753
As % of all permanent IT jobs located in the UK 94.43% 94.27% 95.14%
Number of salaries quoted 86153 83636 95338
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend in the UK

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 17 September 2014 within the UK.

Help Desk Administrator Salary Histogram in the UK

Help Desk Administrator
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 30 £20,000 -20.79% 3
East of England - 16 £20,000 -
Hertfordshire - 10 £20,000 -
Watford - 8 £20,000 -
London -2 6 £32,500 +30.00% 1
Cambridge - 5 £21,000 -
Cambridgeshire - 5 £21,000 -
South West - 4 £18,000 - 1
South East 0 3 £19,000 -36.66% 1
Gloucestershire - 3 £18,000 - 1
Cheltenham - 3 £18,000 - 1
Welwyn Garden City - 2 - -
Berkshire - 2 £19,250 -
East Midlands - 2 £21,000 -
Bracknell - 1 £19,000 -
South Wales - 1 £17,000 -
Lincolnshire - 1 - -
Norfolk - 1 £19,000 -
Northamptonshire - 1 £21,000 -
Somerset - 1 - -
Wales - 1 £17,000 -
Buckinghamshire - 1 £19,000 -
Bedfordshire - 1 £20,000 -
Hemel Hempstead - 1 £20,000 -
Luton - 1 £20,000 -
Milton Keynes - 1 £19,000 -
Newport - 1 £17,000 -
Northampton - 1 £21,000 -
Norwich - 1 £19,000 -
Shepton Mallet - 1 - -

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 17 September 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 37 (74.00%) Windows
2 29 (58.00%) MS Office
3 27 (54.00%) Microsoft
4 24 (48.00%) Active Directory
5 20 (40.00%) Windows 7
6 19 (38.00%) MS Excel
7 16 (32.00%) Citrix
8 13 (26.00%) Windows XP
8 13 (26.00%) Avaya
9 12 (24.00%) Time Management
10 10 (20.00%) Asset Management
11 9 (18.00%) Finance
11 9 (18.00%) Degree
12 7 (14.00%) C
12 7 (14.00%) E-Commerce
12 7 (14.00%) Manufacturing
12 7 (14.00%) Retail
12 7 (14.00%) Mathematics
12 7 (14.00%) Analytical Skills
13 6 (12.00%) SLA
13 6 (12.00%) Legal
13 6 (12.00%) Software Licensing
14 5 (10.00%) MS PowerPoint
15 4 (8.00%) MS Exchange
15 4 (8.00%) Management Information System
16 3 (6.00%) ITIL
16 3 (6.00%) Linux
16 3 (6.00%) IBM Notes
16 3 (6.00%) Lotus Domino
16 3 (6.00%) Adobe

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 17 September 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.00%) MS Exchange
2 3 (6.00%) Blackberry Enterprise Server
2 3 (6.00%) IBM Notes
2 3 (6.00%) Lotus Domino
3 2 (4.00%) SharePoint
Applications
1 29 (58.00%) MS Office
2 19 (38.00%) MS Excel
3 5 (10.00%) MS PowerPoint
Business Applications
1 1 (2.00%) Maximo
Communications & Networking
1 1 (2.00%) LAN
1 1 (2.00%) VoIP
1 1 (2.00%) WAN
1 1 (2.00%) DHCP
1 1 (2.00%) TCP/IP
1 1 (2.00%) DNS
General
1 9 (18.00%) Finance
2 7 (14.00%) Manufacturing
2 7 (14.00%) Retail
3 6 (12.00%) Legal
4 1 (2.00%) Pharmaceutical
Miscellaneous
1 7 (14.00%) Mathematics
1 7 (14.00%) Analytical Skills
2 4 (8.00%) Management Information System
3 3 (6.00%) Blackberry
3 3 (6.00%) iPhone
3 3 (6.00%) iPad
4 1 (2.00%) Computer Science
Operating Systems
1 37 (74.00%) Windows
2 20 (40.00%) Windows 7
3 13 (26.00%) Windows XP
4 3 (6.00%) Mac OS X
4 3 (6.00%) Windows Mobile
4 3 (6.00%) Android
4 3 (6.00%) Linux
Processes & Methodologies
1 12 (24.00%) Time Management
2 10 (20.00%) Asset Management
3 7 (14.00%) E-Commerce
4 6 (12.00%) Software Licensing
5 3 (6.00%) IT Asset Management
5 3 (6.00%) ITIL
6 2 (4.00%) Incident Management
6 2 (4.00%) Service Management
6 2 (4.00%) Performance Management
7 1 (2.00%) Data Entry
7 1 (2.00%) Continuous Improvement
7 1 (2.00%) Line Management
7 1 (2.00%) Service Delivery
7 1 (2.00%) Change Management
7 1 (2.00%) Workflow
Programming Languages
1 7 (14.00%) C
2 1 (2.00%) SQL
Qualifications
1 9 (18.00%) Degree
2 1 (2.00%) SC Cleared
2 1 (2.00%) Security Cleared
2 1 (2.00%) MCP
2 1 (2.00%) HND
2 1 (2.00%) A+ Certification
Quality Assurance & Compliance
1 6 (12.00%) SLA
System Software
1 24 (48.00%) Active Directory
2 1 (2.00%) Citrix Presentation Server
2 1 (2.00%) Hyper-V
2 1 (2.00%) XenApp
2 1 (2.00%) XenDesktop
Systems Management
1 3 (6.00%) Norton AntiVirus
1 3 (6.00%) Backup Exec
1 3 (6.00%) Symantec Enterprise Vault
2 1 (2.00%) SCCM
Vendors
1 27 (54.00%) Microsoft
2 16 (32.00%) Citrix
3 13 (26.00%) Avaya
4 3 (6.00%) Lotus
4 3 (6.00%) Adobe
4 3 (6.00%) Symantec
4 3 (6.00%) Sophos
4 3 (6.00%) Spiceworks
5 2 (4.00%) Business Objects
5 2 (4.00%) Orchard
5 2 (4.00%) Remedy
6 1 (2.00%) HP
6 1 (2.00%) Apple
6 1 (2.00%) VMware
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £27000 per annum
Posted: Yesterday
City of London
Progressive Recruitment
Salary: competitive
Posted: 2 days ago
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 22 days ago