The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 17 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Oct 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 890 870 884
Rank change year-on-year
-20 +14
Permanent jobs requiring a Help Desk Administrator 21 5 2
As % of all permanent IT jobs located in the UK 0.018% 0.005% 0.002%
As % of the Job Titles category 0.019% 0.005% 0.002%
Number of salaries quoted 14 3 2
Average salary £19,250 £23,000 £23,750
Average salary % change year-on-year
-16.30% -3.15%
90% offered a salary of more than £17,500 £23,000 £22,750
10% offered a salary of more than £23,750 £25,000 £24,750
UK excluding London average salary £19,000 £23,000 -
% change year-on-year
-17.39% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107949 102119 108248
As % of all permanent IT jobs located in the UK 94.54% 94.50% 95.29%
Number of salaries quoted 88051 84853 92123
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend in the UK

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 17 October 2014 within the UK.

Help Desk Administrator Salary Histogram in the UK

Help Desk Administrator
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 17 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 20 £19,500 -15.21% 2
East of England -6 9 £20,000 -13.04%
Hertfordshire -10 8 £20,000 -13.04%
Watford - 6 £20,000 -
Gloucestershire - 4 £18,000 -
Cheltenham - 4 £18,000 -
South East - 4 £19,250 -
South West - 4 £18,000 -
London +14 3 £20,500 -15.46% 1
Welwyn Garden City - 2 - -
Bedfordshire - 1 £20,000 -
Berkshire - 1 £19,500 -
Buckinghamshire - 1 £19,000 -
Hampshire - 1 £27,000 -
Norfolk - 1 £19,000 -
Surrey - 1 £16,500 -
Luton - 1 £20,000 -
Milton Keynes - 1 £19,000 -
Newport - 1 £17,000 -
Norwich - 1 £19,000 -
Uxbridge - 1 £20,500 -
Fareham - 1 £27,000 -
Guildford - 1 £16,500 -
Hemel Hempstead - 1 £20,000 -
Wales - 1 £17,000 -
South Wales - 1 £17,000 -

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 17 October 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 36 (72.00%) Windows
2 30 (60.00%) MS Office
3 29 (58.00%) Microsoft
4 24 (48.00%) Active Directory
5 22 (44.00%) MS Excel
6 18 (36.00%) Windows 7
7 14 (28.00%) Citrix
7 14 (28.00%) Time Management
8 12 (24.00%) Windows XP
8 12 (24.00%) Avaya
9 11 (22.00%) Asset Management
10 10 (20.00%) Degree
11 8 (16.00%) Finance
12 7 (14.00%) Manufacturing
12 7 (14.00%) Retail
12 7 (14.00%) E-Commerce
12 7 (14.00%) C
12 7 (14.00%) Mathematics
12 7 (14.00%) Software Licensing
12 7 (14.00%) Analytical Skills
13 5 (10.00%) MS PowerPoint
13 5 (10.00%) Legal
13 5 (10.00%) MS Exchange
13 5 (10.00%) SLA
14 4 (8.00%) ITIL
14 4 (8.00%) Management Information System
15 3 (6.00%) Symantec
15 3 (6.00%) Norton AntiVirus
15 3 (6.00%) Sophos
15 3 (6.00%) Blackberry

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 17 October 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.00%) MS Exchange
2 3 (6.00%) Blackberry Enterprise Server
2 3 (6.00%) IBM Notes
2 3 (6.00%) Lotus Domino
3 2 (4.00%) SharePoint
4 1 (2.00%) SharePoint 2010
4 1 (2.00%) SharePoint 2013
Applications
1 30 (60.00%) MS Office
2 22 (44.00%) MS Excel
3 5 (10.00%) MS PowerPoint
Communications & Networking
1 2 (4.00%) WAN
1 2 (4.00%) LAN
2 1 (2.00%) VoIP
2 1 (2.00%) DHCP
2 1 (2.00%) TCP/IP
2 1 (2.00%) DNS
2 1 (2.00%) Intranet
Database & Business Intelligence
1 1 (2.00%) SQL Server
1 1 (2.00%) Big Data
General
1 8 (16.00%) Finance
2 7 (14.00%) Manufacturing
2 7 (14.00%) Retail
3 5 (10.00%) Legal
4 1 (2.00%) Pharmaceutical
Miscellaneous
1 7 (14.00%) Mathematics
1 7 (14.00%) Analytical Skills
2 4 (8.00%) Management Information System
3 3 (6.00%) Blackberry
3 3 (6.00%) iPhone
3 3 (6.00%) iPad
4 1 (2.00%) Kindle
4 1 (2.00%) Computer Science
Operating Systems
1 36 (72.00%) Windows
2 18 (36.00%) Windows 7
3 12 (24.00%) Windows XP
4 3 (6.00%) Mac OS X
4 3 (6.00%) Windows Mobile
4 3 (6.00%) Android
4 3 (6.00%) Linux
Processes & Methodologies
1 14 (28.00%) Time Management
2 11 (22.00%) Asset Management
3 7 (14.00%) Software Licensing
3 7 (14.00%) E-Commerce
4 4 (8.00%) ITIL
5 3 (6.00%) IT Asset Management
6 2 (4.00%) Incident Management
6 2 (4.00%) Configuration Management
6 2 (4.00%) Performance Management
7 1 (2.00%) Data Entry
7 1 (2.00%) Continuous Improvement
7 1 (2.00%) Software Deployment
7 1 (2.00%) Service Management
7 1 (2.00%) Service Delivery
7 1 (2.00%) Workflow
7 1 (2.00%) Migration
Programming Languages
1 7 (14.00%) C
2 2 (4.00%) SQL
Qualifications
1 10 (20.00%) Degree
2 1 (2.00%) SC Cleared
2 1 (2.00%) Security Cleared
2 1 (2.00%) MCP
2 1 (2.00%) HND
2 1 (2.00%) A+ Certification
Quality Assurance & Compliance
1 5 (10.00%) SLA
2 1 (2.00%) ISO 9001
System Software
1 24 (48.00%) Active Directory
2 1 (2.00%) Citrix Presentation Server
2 1 (2.00%) Hyper-V
2 1 (2.00%) XenApp
2 1 (2.00%) XenDesktop
Systems Management
1 3 (6.00%) Norton AntiVirus
1 3 (6.00%) Backup Exec
1 3 (6.00%) Symantec Enterprise Vault
2 2 (4.00%) SCCM
Vendors
1 29 (58.00%) Microsoft
2 14 (28.00%) Citrix
3 12 (24.00%) Avaya
4 3 (6.00%) Lotus
4 3 (6.00%) Adobe
4 3 (6.00%) Symantec
4 3 (6.00%) Sophos
4 3 (6.00%) Spiceworks
5 2 (4.00%) Orchard
5 2 (4.00%) Business Objects
6 1 (2.00%) Cisco
6 1 (2.00%) HP
6 1 (2.00%) Apple
6 1 (2.00%) VMware
6 1 (2.00%) Remedy
Richmond, London
Autotask
Salary: Up to 29k per year
Posted: 23 days ago