The first table below looks at the demand for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 866 858 885
Rank change year-on-year
-8 +27
Permanent jobs requiring a Help Desk Administrator 30 13 13
As % of all permanent IT jobs located in the UK 0.026% 0.012% 0.011%
As % of the Job Titles category 0.027% 0.013% 0.012%
Number of salaries quoted 25 13 13
Average salary £20,500 £16,500 £21,000
Average salary % change year-on-year
+24.24% -21.42%
90% offered a salary of more than £20,000 £15,000 £16,000
10% offered a salary of more than £27,250 £25,400 £45,000
UK excluding London average salary £20,000 £15,000 £16,000
% change year-on-year
+33.33% -6.25%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110250 103018 111675
As % of all permanent IT jobs located in the UK 94.39% 94.44% 95.09%
Number of salaries quoted 90229 85711 95920
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend in the UK

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 10 July 2014 within the UK.

Help Desk Administrator Salary Histogram in the UK

Help Desk Administrator
Top 22 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 30 £20,500 +24.24% 5
East of England - 21 £20,000 - 1
Cambridge - 19 £20,000 - 1
Cambridgeshire - 19 £20,000 - 1
South East -26 5 £19,500 +30.00%
West Sussex - 3 £19,500 -
East Grinstead - 3 £19,500 -
London -44 2 £32,500 +30.00%
Watford - 2 - -
East Midlands - 2 £21,000 - 3
Hertfordshire - 2 - -
Surrey +4 1 £35,500 +102.85%
Bracknell - 1 £19,000 -
Lincolnshire - 1 - - 3
Northamptonshire - 1 £21,000 -
Somerset - 1 - - 1
Berkshire - 1 £19,000 -
Cobham - 1 £35,500 -
Northampton - 1 £21,000 -
Shepton Mallet - 1 - - 1
Spalding - 1 - - 2
South West - 1 - - 1

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 10 July 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 28 (70.00%) Windows
2 22 (55.00%) Windows 7
3 21 (52.50%) MS Office
4 17 (42.50%) Microsoft
5 16 (40.00%) Citrix
6 15 (37.50%) Active Directory
7 12 (30.00%) Avaya
7 12 (30.00%) MS Excel
7 12 (30.00%) Windows XP
8 6 (15.00%) Finance
8 6 (15.00%) Legal
9 5 (12.50%) Asset Management
10 4 (10.00%) Management Information System
10 4 (10.00%) Service Management
10 4 (10.00%) ITIL
10 4 (10.00%) SLA
11 3 (7.50%) Symantec
11 3 (7.50%) Remedy
11 3 (7.50%) Maximo
11 3 (7.50%) Degree
11 3 (7.50%) Workflow
12 2 (5.00%) Symantec Enterprise Vault
12 2 (5.00%) ServiceNow
12 2 (5.00%) Time Management
12 2 (5.00%) iPad
12 2 (5.00%) Spiceworks
12 2 (5.00%) Windows Mobile
12 2 (5.00%) Incident Management
12 2 (5.00%) Retail
12 2 (5.00%) MS PowerPoint

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 10 July 2014, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.00%) IBM Notes
1 2 (5.00%) Lotus Domino
1 2 (5.00%) Blackberry Enterprise Server
2 1 (2.50%) SharePoint
2 1 (2.50%) MS Exchange
Applications
1 21 (52.50%) MS Office
2 12 (30.00%) MS Excel
3 2 (5.00%) MS PowerPoint
Business Applications
1 3 (7.50%) Maximo
2 1 (2.50%) SAP Business One
Communications & Networking
1 2 (5.00%) DHCP
1 2 (5.00%) TCP/IP
1 2 (5.00%) DNS
2 1 (2.50%) Firewall
2 1 (2.50%) LAN
2 1 (2.50%) VoIP
2 1 (2.50%) WAN
Database & Business Intelligence
1 2 (5.00%) Crystal Reports
General
1 6 (15.00%) Finance
1 6 (15.00%) Legal
2 2 (5.00%) Manufacturing
2 2 (5.00%) Retail
3 1 (2.50%) Back Office
Miscellaneous
1 4 (10.00%) Management Information System
2 2 (5.00%) Mathematics
2 2 (5.00%) iPhone
2 2 (5.00%) iPad
2 2 (5.00%) Blackberry
Operating Systems
1 28 (70.00%) Windows
2 22 (55.00%) Windows 7
3 12 (30.00%) Windows XP
4 2 (5.00%) Mac OS X
4 2 (5.00%) Windows Mobile
4 2 (5.00%) Android
4 2 (5.00%) Linux
5 1 (2.50%) Windows Server 2008
Processes & Methodologies
1 5 (12.50%) Asset Management
2 4 (10.00%) ITIL
2 4 (10.00%) Service Management
3 3 (7.50%) Workflow
4 2 (5.00%) E-Commerce
4 2 (5.00%) Incident Management
4 2 (5.00%) Time Management
5 1 (2.50%) Continuous Improvement
5 1 (2.50%) Service Delivery
5 1 (2.50%) Change Management
Programming Languages
1 2 (5.00%) C
Qualifications
1 3 (7.50%) Degree
2 1 (2.50%) SC Cleared
2 1 (2.50%) Security Cleared
2 1 (2.50%) MCP
2 1 (2.50%) HND
2 1 (2.50%) Microsoft Certification
2 1 (2.50%) A+ Certification
Quality Assurance & Compliance
1 4 (10.00%) SLA
System Software
1 15 (37.50%) Active Directory
2 1 (2.50%) Citrix Presentation Server
2 1 (2.50%) XenApp
2 1 (2.50%) XenDesktop
Systems Management
1 2 (5.00%) Norton AntiVirus
1 2 (5.00%) Backup Exec
1 2 (5.00%) Symantec Enterprise Vault
2 1 (2.50%) SCCM
2 1 (2.50%) SCOM
Vendors
1 17 (42.50%) Microsoft
2 16 (40.00%) Citrix
3 12 (30.00%) Avaya
4 3 (7.50%) Symantec
4 3 (7.50%) Remedy
5 2 (5.00%) Sophos
5 2 (5.00%) Spiceworks
5 2 (5.00%) ServiceNow
5 2 (5.00%) Peregrine
5 2 (5.00%) Lotus
5 2 (5.00%) Adobe
6 1 (2.50%) HP
6 1 (2.50%) SAP
6 1 (2.50%) Cisco
6 1 (2.50%) IBM
6 1 (2.50%) Juniper
6 1 (2.50%) VMware
Shepton Mallet
Capita - ITIN
Salary: US$14000.00 - US$15000.00 per annum
Posted: 6 days ago
Cambridge
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 20 days ago