The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Administrator
Rank 882 928 853
Rank change year-on-year
+46 -75
Permanent jobs requiring a Help Desk Administrator 21 12 28
As % of all permanent IT jobs located in the UK 0.019% 0.010% 0.025%
As % of the Job Titles category 0.020% 0.011% 0.026%
Number of salaries quoted 15 11 25
Average salary £22,500 £20,000 £23,428
Average salary % change year-on-year
+12.50% -14.63%
90% offered a salary of more than £19,700 £15,000 £15,300
10% offered a salary of more than £42,500 £37,500 £29,400
UK excluding London average salary £22,000 £18,000 £19,500
% change year-on-year
+22.22% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Administrator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator within the UK.

Help Desk Administrator Salary Trend in the UK

Help Desk Administrator
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Administrator over the 3 months to 17 April 2015 within the UK.

Help Desk Administrator Salary Histogram in the UK

Help Desk Administrator
Top 9 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 20 £22,250 +11.25% 2
London +21 15 £22,500 -25.00%
East of England +31 3 £22,000 +10.00%
Cambridge +15 3 £22,000 +10.00%
Cambridgeshire +13 3 £22,000 +10.00%
South East 0 2 £17,875 +19.16%
Kent - 1 £16,250 -
Surrey - 1 £19,500 -
Leatherhead - 1 £19,500 -

Help Desk Administrator
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 17 (60.71%) Microsoft
2 16 (57.14%) MS Office
3 13 (46.43%) MS Excel
4 11 (39.29%) Windows
5 9 (32.14%) ITIL
5 9 (32.14%) Configuration Management
6 7 (25.00%) SLA
6 7 (25.00%) Active Directory
7 6 (21.43%) Linux
8 5 (17.86%) SharePoint
8 5 (17.86%) Legal
8 5 (17.86%) Back Office
8 5 (17.86%) Asset Management
8 5 (17.86%) Computer Science
8 5 (17.86%) Big Data
9 4 (14.29%) Finance
9 4 (14.29%) International Banking
9 4 (14.29%) Banking
9 4 (14.29%) Service Management
9 4 (14.29%) IBM Notes
9 4 (14.29%) ISO 9001
9 4 (14.29%) Lotus
10 3 (10.71%) Citrix
10 3 (10.71%) Supply Chain Management
11 2 (7.14%) Degree
11 2 (7.14%) Time Management
11 2 (7.14%) Windows 7
11 2 (7.14%) Amazon AWS
11 2 (7.14%) Wi-Fi
11 2 (7.14%) Avaya

Help Desk Administrator
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) SharePoint
2 4 (14.29%) IBM Notes
Applications
1 16 (57.14%) MS Office
2 13 (46.43%) MS Excel
3 1 (3.57%) MS Visio
Business Applications
1 1 (3.57%) AWD
Cloud Services
1 2 (7.14%) Amazon AWS
Communications & Networking
1 2 (7.14%) LAN
1 2 (7.14%) WAN
1 2 (7.14%) TCP/IP
1 2 (7.14%) Wi-Fi
Database & Business Intelligence
1 5 (17.86%) Big Data
General
1 5 (17.86%) Back Office
1 5 (17.86%) Legal
2 4 (14.29%) Banking
2 4 (14.29%) International Banking
2 4 (14.29%) Finance
Miscellaneous
1 5 (17.86%) Computer Science
2 1 (3.57%) Mainframe
2 1 (3.57%) AS400
2 1 (3.57%) Handset
2 1 (3.57%) Statistics
Operating Systems
1 11 (39.29%) Windows
2 6 (21.43%) Linux
3 2 (7.14%) Windows 7
4 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 9 (32.14%) ITIL
1 9 (32.14%) Configuration Management
2 5 (17.86%) Asset Management
3 4 (14.29%) Service Management
4 3 (10.71%) Supply Chain Management
5 2 (7.14%) Time Management
6 1 (3.57%) Network Monitoring
6 1 (3.57%) Problem Management
6 1 (3.57%) Business Continuity
Qualifications
1 2 (7.14%) Degree
Quality Assurance & Compliance
1 7 (25.00%) SLA
2 4 (14.29%) ISO 9001
System Software
1 7 (25.00%) Active Directory
2 2 (7.14%) Terminal Services
Vendors
1 17 (60.71%) Microsoft
2 4 (14.29%) Lotus
3 3 (10.71%) Citrix
4 2 (7.14%) Avaya
Derby, Derbyshire
Pro-Quest Resourcing Ltd
Salary: £28000 - £36000 Per Annum
Posted: 6 days ago
Derbyshire
Pro-Quest Resourcing Ltd
Salary: 28000-36000 Per Annum
Posted: 6 days ago