The statistics below represent IT jobs advertised across the UK that had Help Desk Assistant featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Assistant
UK
Rank 856 944 952
Rank change year-on-year
+88 +8
Permanent jobs requiring a Help Desk Assistant 6 8 2
As % of all permanent IT jobs located in the UK 0.007% 0.008% 0.002%
As % of the Job Titles category 0.007% 0.008% 0.002%
Number of salaries quoted 5 8 2
Median salary £17,500 £21,210 £36,000
Median salary % change year-on-year
-17.49% -41.08%
UK excluding London median salary £17,500 £21,210 £36,000
% change year-on-year
-17.49% -41.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Assistant
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Assistant in the job title.

Help Desk Assistant Jobs Demand Trend in the UK

Help Desk Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Assistant within the UK.

Help Desk Assistant Salary Trend in the UK

Help Desk Assistant
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Assistant within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +74 6 £17,500 -17.49%
North East - 3 £17,500 -
Newcastle upon Tyne - 3 £17,500 -
Tyne and Wear - 3 £17,500 -
South East +74 1 - -
South West +20 1 £21,000 -10.63%
Harrogate - 1 £21,000 -
Bristol - 1 £21,000 -
Yorkshire - 1 £21,000 -
Surrey - 1 - -
North Yorkshire - 1 £21,000 -
Redhill - 1 - -

Help Desk Assistant Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, Help Desk Assistant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Assistant in the job title.

1 6 (60.00%) MS Excel
1 6 (60.00%) Microsoft
1 6 (60.00%) Active Directory
2 5 (50.00%) MS Office
2 5 (50.00%) Windows
3 3 (30.00%) Document Management
3 3 (30.00%) Legal
3 3 (30.00%) LAN
3 3 (30.00%) WAN
4 2 (20.00%) TCP/IP
4 2 (20.00%) VPN
4 2 (20.00%) Firewall
4 2 (20.00%) Finance
4 2 (20.00%) VLAN
4 2 (20.00%) Degree
4 2 (20.00%) Computer Science
4 2 (20.00%) PowerShell
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) Windows Server 2012
5 1 (10.00%) Software Asset Management
5 1 (10.00%) Analytical Skills
5 1 (10.00%) Sage X3
5 1 (10.00%) Driving Licence
5 1 (10.00%) Red Hat Enterprise Linux
5 1 (10.00%) Data Entry
5 1 (10.00%) Wiki
5 1 (10.00%) Time Management
5 1 (10.00%) VMware Infrastructure
5 1 (10.00%) Virtual Servers
5 1 (10.00%) Office 365

Help Desk Assistant Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) SharePoint
Applications
1 6 (60.00%) MS Excel
2 5 (50.00%) MS Office
3 1 (10.00%) MS PowerPoint
Business Applications
1 1 (10.00%) Sage X3
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 3 (30.00%) LAN
1 3 (30.00%) WAN
2 2 (20.00%) Firewall
2 2 (20.00%) TCP/IP
2 2 (20.00%) VLAN
2 2 (20.00%) VPN
3 1 (10.00%) VoIP
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 3 (30.00%) Legal
2 2 (20.00%) Finance
3 1 (10.00%) Telecoms
Miscellaneous
1 2 (20.00%) Computer Science
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Driving Licence
2 1 (10.00%) Smartphone
2 1 (10.00%) Wiki
Operating Systems
1 5 (50.00%) Windows
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows Server 2012
3 1 (10.00%) Linux
3 1 (10.00%) Red Hat Enterprise Linux
3 1 (10.00%) Windows Server
Processes & Methodologies
1 3 (30.00%) Document Management
2 1 (10.00%) Asset Management
2 1 (10.00%) CRM
2 1 (10.00%) Data Entry
2 1 (10.00%) Service Delivery
2 1 (10.00%) Software Asset Management
2 1 (10.00%) Time Management
Programming Languages
1 2 (20.00%) PowerShell
2 1 (10.00%) C#
2 1 (10.00%) SQL
2 1 (10.00%) VBScript
Qualifications
1 2 (20.00%) Degree
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) Terminal Services
2 1 (10.00%) Virtual Servers
2 1 (10.00%) VMware Infrastructure
Vendors
1 6 (60.00%) Microsoft
2 1 (10.00%) Ariba
2 1 (10.00%) Citrix
2 1 (10.00%) Red Hat
2 1 (10.00%) VMware