The table below looks at the statistics for the Help Desk Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Assistant in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Help Desk Assistant
Rank 899 862 879
Rank change year-on-year
-37 +17
Permanent jobs requiring a Help Desk Assistant 4 2 4
As % of all permanent IT jobs located in the UK 0.003% 0.002% 0.003%
As % of the Job Titles category 0.004% 0.002% 0.004%
Number of salaries quoted 4 2 4
Average salary £11,000 £16,727 £18,500
Average salary % change year-on-year
-34.23% -9.58%
UK excluding London average salary £11,000 £16,727 £20,000
% change year-on-year
-34.23% -16.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108942 102831 113237
As % of all permanent IT jobs located in the UK 94.39% 94.24% 95.16%
Number of salaries quoted 88146 85231 96833
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Assistant Jobs Demand Trend in the UK

Help Desk Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Assistant within the UK.

Help Desk Assistant Salary Trend in the UK

Help Desk Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Assistant over the 3 months to 20 August 2014 within the UK.

Help Desk Assistant Salary Histogram in the UK

Help Desk Assistant
Top 6 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Assistant within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 4 £11,000 -34.23%
Newton-le-Willows - 3 £11,000 -
Lancashire - 3 £11,000 -
North West - 3 £11,000 -
London -11 1 £42,500 +88.88%
City of London - 1 £42,500 -

Help Desk Assistant
Top 19 Related IT Skills

For the 6 months to 20 August 2014, IT jobs within the UK that cited Help Desk Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Assistant in their job title.

1 4 (66.67%) Windows
1 4 (66.67%) Retail
2 3 (50.00%) Logistics
2 3 (50.00%) Windows Mobile
2 3 (50.00%) Structured Cabling
2 3 (50.00%) Wireless
2 3 (50.00%) MS Office
2 3 (50.00%) MS Excel
3 1 (16.67%) SAP BPC
3 1 (16.67%) Wiki
3 1 (16.67%) SAP
3 1 (16.67%) Finance
3 1 (16.67%) Broadband
3 1 (16.67%) TCP/IP
3 1 (16.67%) Active Directory
3 1 (16.67%) EPoS
3 1 (16.67%) SAP BW
3 1 (16.67%) Internet
3 1 (16.67%) SAP R/3

Help Desk Assistant
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT jobs within the UK that cited Help Desk Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Assistant in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Office
1 3 (50.00%) MS Excel
Business Applications
1 1 (16.67%) SAP R/3
1 1 (16.67%) SAP BPC
Communications & Networking
1 3 (50.00%) Wireless
1 3 (50.00%) Structured Cabling
2 1 (16.67%) Broadband
2 1 (16.67%) TCP/IP
2 1 (16.67%) Internet
Database & Business Intelligence
1 1 (16.67%) SAP BW
General
1 4 (66.67%) Retail
2 1 (16.67%) Finance
Miscellaneous
1 1 (16.67%) EPoS
1 1 (16.67%) Wiki
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows Mobile
Processes & Methodologies
1 3 (50.00%) Logistics
System Software
1 1 (16.67%) Active Directory
Vendors
1 1 (16.67%) SAP