The table below looks at the statistics for the Help Desk Operator role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Operator in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Operator
Rank 889 - 875
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Operator 3 0 5
As % of all permanent IT jobs located in the UK 0.003% - 0.005%
As % of the Job Titles category 0.003% - 0.005%
Number of salaries quoted 3 0 4
Average salary £26,000 - £22,000
UK excluding London average salary £19,000 - £22,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103310 110572 102545
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.31%
Number of salaries quoted 85440 90223 84888
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Operator
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Operator in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Operator Jobs Demand Trend in the UK

Help Desk Operator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Operator within the UK.

Help Desk Operator Salary Trend in the UK

Help Desk Operator
Top 5 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Operator within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England - 3 £26,000 -
London - 2 £26,000 -
South East - 1 £19,000 -
Horley - 1 £19,000 -
Surrey - 1 £19,000 -

Help Desk Operator
Top 22 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK that cited Help Desk Operator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Operator in their job title.

1 2 (66.67%) VPN
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) Adobe
1 2 (66.67%) Citrix
1 2 (66.67%) Avaya
1 2 (66.67%) 3G
1 2 (66.67%) Blackberry
1 2 (66.67%) MS Project
1 2 (66.67%) MS Office
1 2 (66.67%) Windows
1 2 (66.67%) MS Excel
1 2 (66.67%) MS Access
1 2 (66.67%) MS Visio
1 2 (66.67%) Management Information System
1 2 (66.67%) Finance
1 2 (66.67%) Law
1 2 (66.67%) IP Telephony
1 2 (66.67%) Document Management
1 2 (66.67%) Windows 7
1 2 (66.67%) Analytical Skills
2 1 (33.33%) Broadband

Help Desk Operator
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK that cited Help Desk Operator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Operator in their job title. Up to 20 skills are shown per category.

Applications
1 2 (66.67%) MS Project
1 2 (66.67%) MS Office
1 2 (66.67%) MS Excel
1 2 (66.67%) MS Visio
Communications & Networking
1 2 (66.67%) VPN
1 2 (66.67%) 3G
1 2 (66.67%) IP Telephony
2 1 (33.33%) Broadband
Database & Business Intelligence
1 2 (66.67%) MS Access
General
1 2 (66.67%) Finance
1 2 (66.67%) Law
Miscellaneous
1 2 (66.67%) Blackberry
1 2 (66.67%) Management Information System
1 2 (66.67%) Analytical Skills
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
Processes & Methodologies
1 2 (66.67%) Document Management
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) Adobe
1 2 (66.67%) Citrix
1 2 (66.67%) Avaya