The statistics below represent IT jobs advertised across the UK that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Help Desk Support Technician
UK
Rank 849 882 917
Rank change year-on-year
+33 +35
Permanent jobs requiring a Help Desk Support Technician 9 38 36
As % of all permanent IT jobs located in the UK 0.011% 0.039% 0.035%
As % of the Job Titles category 0.011% 0.040% 0.036%
Number of salaries quoted 9 37 14
Median salary £21,000 £20,500 £19,000
Median salary % change year-on-year
+2.43% +7.89%
90% offered a salary of more than £17,500 £17,000 £17,700
10% offered a salary of more than £23,300 £26,000 £33,200
UK excluding London median salary £21,000 £19,500 £19,000
% change year-on-year
+7.69% +2.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in the UK

Help Desk Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician within the UK.

Help Desk Support Technician Salary Trend in the UK

Help Desk Support Technician
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 9 £21,000 +2.43% 2
South East +54 5 £21,000 +10.52% 2
East of England +18 4 £19,500 -22.00%
Essex - 4 £19,500 -
Berkshire - 2 £21,000 -
Bracknell - 2 £21,000 -
Oxfordshire +28 1 £23,000 +8.43%
Basingstoke - 1 £19,000 -
Chatham - 1 £24,500 -
Wallingford - 1 £23,000 -
Hampshire - 1 £19,000 - 1
Kent - 1 £24,500 -

Help Desk Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Technician in the job title.

1 11 (50.00%) Windows
2 9 (40.91%) Active Directory
2 9 (40.91%) MS Exchange
3 7 (31.82%) Office 365
3 7 (31.82%) TCP/IP
4 6 (27.27%) Microsoft
5 5 (22.73%) Windows 10
6 4 (18.18%) Windows Server
6 4 (18.18%) HP
6 4 (18.18%) MS Office
6 4 (18.18%) Wi-Fi
7 3 (13.64%) Telecoms
7 3 (13.64%) Firewall
7 3 (13.64%) DNS
8 2 (9.09%) Android
8 2 (9.09%) Apple iOS
8 2 (9.09%) Performance Monitoring
8 2 (9.09%) Windows Phone
8 2 (9.09%) Citrix
8 2 (9.09%) Mac OS X
8 2 (9.09%) Apple
8 2 (9.09%) MS Excel
8 2 (9.09%) VoIP
8 2 (9.09%) CCTV
8 2 (9.09%) Service Delivery
9 1 (4.55%) AS400
9 1 (4.55%) IPsec
9 1 (4.55%) Finance
9 1 (4.55%) Publishing
9 1 (4.55%) VMware

Help Desk Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (40.91%) MS Exchange
2 1 (4.55%) Exchange Server 2010
Applications
1 4 (18.18%) MS Office
2 2 (9.09%) MS Excel
Cloud Services
1 7 (31.82%) Office 365
Communications & Networking
1 7 (31.82%) TCP/IP
2 4 (18.18%) Wi-Fi
3 3 (13.64%) DNS
3 3 (13.64%) Firewall
4 2 (9.09%) VoIP
5 1 (4.55%) Broadband
5 1 (4.55%) DHCP
5 1 (4.55%) Ethernet
5 1 (4.55%) Internet
5 1 (4.55%) IPsec
5 1 (4.55%) IPv4
5 1 (4.55%) LAN
5 1 (4.55%) VLAN
5 1 (4.55%) VPN
5 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) SQL Server
Development Applications
1 1 (4.55%) JIRA
General
1 3 (13.64%) Telecoms
2 1 (4.55%) Finance
2 1 (4.55%) Publishing
Libraries, Frameworks & Software Standards
1 1 (4.55%) HTML
Miscellaneous
1 2 (9.09%) CCTV
2 1 (4.55%) Analytical Skills
2 1 (4.55%) AS400
2 1 (4.55%) Chip and PIN
2 1 (4.55%) Computer Science
2 1 (4.55%) Driving Licence
2 1 (4.55%) iPad
2 1 (4.55%) Smartphone
Operating Systems
1 11 (50.00%) Windows
2 5 (22.73%) Windows 10
3 4 (18.18%) Windows Server
4 2 (9.09%) Android
4 2 (9.09%) Apple iOS
4 2 (9.09%) Mac OS X
4 2 (9.09%) Windows Phone
5 1 (4.55%) Linux
5 1 (4.55%) Red Hat Enterprise Linux
5 1 (4.55%) Windows 7
5 1 (4.55%) Windows 8
5 1 (4.55%) Windows Server 2008
5 1 (4.55%) Windows Server 2012
5 1 (4.55%) Windows XP
Processes & Methodologies
1 2 (9.09%) Performance Monitoring
1 2 (9.09%) Service Delivery
2 1 (4.55%) CAD
2 1 (4.55%) Fault Management
2 1 (4.55%) ITIL
2 1 (4.55%) Network Monitoring
Programming Languages
1 1 (4.55%) C
1 1 (4.55%) C#
1 1 (4.55%) PowerShell
1 1 (4.55%) VBScript
Qualifications
1 1 (4.55%) Degree
System Software
1 9 (40.91%) Active Directory
2 1 (4.55%) Virtual Servers
2 1 (4.55%) VMware Infrastructure
Vendors
1 6 (27.27%) Microsoft
2 4 (18.18%) HP
3 2 (9.09%) Apple
3 2 (9.09%) Citrix
4 1 (4.55%) Cisco
4 1 (4.55%) LANDesk
4 1 (4.55%) Polycom
4 1 (4.55%) Red Hat
4 1 (4.55%) RedPrairie
4 1 (4.55%) Remedy
4 1 (4.55%) SAP
4 1 (4.55%) ServiceNow
4 1 (4.55%) VMware
Buckingham, Buckinghamshire
Bluetownonline
Salary: £22000 per annum
Posted: 4 days ago
Portsmouth, Hampshire
Bluetownonline
Posted: 4 days ago