The statistics below represent IT jobs advertised across the UK that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 919 933 980
Rank change year-on-year
+14 +47
Permanent jobs requiring a Help Desk Support Technician 21 54 30
As % of all permanent IT jobs located in the UK 0.020% 0.048% 0.025%
As % of the Job Titles category 0.021% 0.050% 0.026%
Number of salaries quoted 21 46 27
Median salary £20,000 £22,125 £22,000
Median salary % change year-on-year
-9.60% +0.56%
90% offered a salary of more than £16,700 £17,450 £16,500
10% offered a salary of more than £25,000 £28,350 £30,800
UK excluding London median salary £20,000 £19,000 £21,000
% change year-on-year
+5.26% -9.52%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99119 108062 116837
As % of all permanent IT jobs located in the UK 96.24% 96.46% 96.43%
Number of salaries quoted 83362 88174 94782
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in the UK

Help Desk Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician within the UK.

Help Desk Support Technician Salary Trend in the UK

Help Desk Support Technician
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the UK over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 20 £20,000 -9.60% 2
London +5 9 £24,000 -
South East +6 6 £20,000 +8.10% 2
Surrey - 4 £20,000 -
Guildford - 4 £20,000 -
Somerset 0 3 £16,500 -
South West -1 3 £16,500 -8.33%
Taunton -9 3 £16,500 -
East of England +11 2 £22,500 -4.25%
Essex - 2 £22,500 -
East Sussex - 2 £18,500 -
Kingston Upon Thames - 2 £24,500 -
Romford - 2 £19,000 -
Hastings - 2 £18,500 -
Basildon - 2 £22,500 -
Godalming - 1 £20,000 -
Croydon - 1 £24,000 -

Help Desk Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 2 May 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Technician in the job title.

1 51 (87.93%) Windows
2 31 (53.45%) Windows Server
2 31 (53.45%) MS Office
3 30 (51.72%) Microsoft
4 24 (41.38%) Active Directory
5 23 (39.66%) Windows 7
6 21 (36.21%) MS Excel
7 17 (29.31%) Windows 8
8 16 (27.59%) Office 365
9 13 (22.41%) Windows XP
10 11 (18.97%) Apple iOS
10 11 (18.97%) Android
11 9 (15.52%) LAN
12 8 (13.79%) SLA
12 8 (13.79%) Citrix
13 7 (12.07%) MS Exchange
14 6 (10.34%) Remote Desktop
14 6 (10.34%) Windows Server 2008
15 5 (8.62%) Windows 10
15 5 (8.62%) Firewall
15 5 (8.62%) Cisco
15 5 (8.62%) DNS
15 5 (8.62%) DHCP
16 4 (6.90%) TCP/IP
16 4 (6.90%) WAN
16 4 (6.90%) Terminal Services
16 4 (6.90%) Windows Server 2003
16 4 (6.90%) SharePoint
16 4 (6.90%) SQL
16 4 (6.90%) Internet

Help Desk Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.07%) MS Exchange
2 4 (6.90%) SharePoint
3 3 (5.17%) Exchange Server 2003
4 2 (3.45%) Exchange Server 2007
4 2 (3.45%) Exchange Server 2010
Applications
1 31 (53.45%) MS Office
2 21 (36.21%) MS Excel
Business Applications
1 2 (3.45%) Dynamics CRM
Cloud Services
1 16 (27.59%) Office 365
Communications & Networking
1 9 (15.52%) LAN
2 6 (10.34%) Remote Desktop
3 5 (8.62%) DHCP
3 5 (8.62%) DNS
3 5 (8.62%) Firewall
4 4 (6.90%) Internet
4 4 (6.90%) TCP/IP
4 4 (6.90%) WAN
5 3 (5.17%) Unified Communications
6 2 (3.45%) DSL
7 1 (1.72%) Intranet
Database & Business Intelligence
1 1 (1.72%) MS Access
General
1 1 (1.72%) Back Office
1 1 (1.72%) Legal
1 1 (1.72%) Manufacturing
1 1 (1.72%) Telecoms
Miscellaneous
1 2 (3.45%) Blackberry
1 2 (3.45%) Client/Server
1 2 (3.45%) CMDB
1 2 (3.45%) Computer Science
1 2 (3.45%) Data Centre
1 2 (3.45%) iPhone
1 2 (3.45%) PDA
2 1 (1.72%) Biometrics
2 1 (1.72%) Smartphone
2 1 (1.72%) VLE
Operating Systems
1 51 (87.93%) Windows
2 31 (53.45%) Windows Server
3 23 (39.66%) Windows 7
4 17 (29.31%) Windows 8
5 13 (22.41%) Windows XP
6 11 (18.97%) Android
6 11 (18.97%) Apple iOS
7 6 (10.34%) Windows Server 2008
8 5 (8.62%) Windows 10
9 4 (6.90%) Windows Server 2003
10 2 (3.45%) Windows 2000
10 2 (3.45%) Windows Mobile
10 2 (3.45%) Windows Server 2012
11 1 (1.72%) Linux
Processes & Methodologies
1 3 (5.17%) Disaster Recovery
1 3 (5.17%) ITIL
1 3 (5.17%) Patch Management
1 3 (5.17%) Time Management
2 2 (3.45%) CRM
2 2 (3.45%) ERP
2 2 (3.45%) Migration
3 1 (1.72%) Asset Management
3 1 (1.72%) Email Filtering
3 1 (1.72%) Kalman Filter
3 1 (1.72%) Line Management
3 1 (1.72%) Mentoring
3 1 (1.72%) Web Filtering
Programming Languages
1 4 (6.90%) SQL
Qualifications
1 3 (5.17%) MCP
1 3 (5.17%) MCSE
1 3 (5.17%) Microsoft Certification
2 2 (3.45%) Degree
2 2 (3.45%) MCITP
2 2 (3.45%) MCSA
3 1 (1.72%) HND
Quality Assurance & Compliance
1 8 (13.79%) SLA
System Software
1 24 (41.38%) Active Directory
2 4 (6.90%) Terminal Services
3 3 (5.17%) VMware Infrastructure
4 2 (3.45%) Hyper-V
4 2 (3.45%) XenApp
5 1 (1.72%) XenDesktop
Systems Management
1 3 (5.17%) SCCM
2 2 (3.45%) Backup Exec
3 1 (1.72%) Norton AntiVirus
Vendors
1 30 (51.72%) Microsoft
2 8 (13.79%) Citrix
3 5 (8.62%) Cisco
4 3 (5.17%) VMware
5 2 (3.45%) Dell
5 2 (3.45%) Draytek
5 2 (3.45%) HP
5 2 (3.45%) NETGEAR
5 2 (3.45%) Sophos
5 2 (3.45%) ZyXEL
6 1 (1.72%) Capita
6 1 (1.72%) Intel Security
6 1 (1.72%) Symantec
Abingdon, Oxfordshire
Employ Solutions
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 20 hours ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 3 days ago