The statistics below represent IT jobs advertised across the UK that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 905 937 943
Rank change year-on-year
+32 +6
Permanent jobs requiring a Help Desk Support Technician 13 26 41
As % of all permanent IT jobs located in the UK 0.014% 0.024% 0.036%
As % of the Job Titles category 0.014% 0.025% 0.037%
Number of salaries quoted 13 23 27
Median salary £21,500 £18,500 £20,750
Median salary % change year-on-year
+16.21% -10.84%
90% offered a salary of more than £17,500 £16,600 £17,000
10% offered a salary of more than £23,000 £28,400 £23,400
UK excluding London median salary £21,500 £18,500 £20,500
% change year-on-year
+16.21% -9.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
92139 104162 110201
As % of all permanent IT jobs located in the UK 96.29% 96.23% 96.44%
Number of salaries quoted 77160 86775 89126
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in the UK

Help Desk Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician within the UK.

Help Desk Support Technician Salary Trend in the UK

Help Desk Support Technician
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 13 £21,500 +16.21% 1
London +43 3 £23,000 -19.29%
South East +32 3 £21,500 +16.21% 1
East of England +21 3 £22,000 +17.33%
Cambridgeshire +4 3 £22,000 +29.41%
Coulsdon - 3 £23,000 -
Farnborough - 3 £21,500 -
Hampshire - 3 £21,500 -
Yorkshire +22 2 £17,000 -35.84%
West Midlands - 2 £21,250 -
Peterborough - 2 £22,000 -
North Yorkshire - 2 £17,000 -
Harrogate - 2 £17,000 -
Burton-upon-Trent - 1 £20,000 -
Cambridge - 1 £19,500 -
Walsall - 1 £22,500 -
Staffordshire - 1 £20,000 -

Help Desk Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 26 September 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Technician in the job title.

1 18 (64.29%) Windows
1 18 (64.29%) Active Directory
2 12 (42.86%) Microsoft
3 9 (32.14%) Windows Server
4 8 (28.57%) MS Office
5 7 (25.00%) Firewall
6 6 (21.43%) ITIL
6 6 (21.43%) MS Exchange
6 6 (21.43%) TCP/IP
7 5 (17.86%) DNS
7 5 (17.86%) Mac OS X
7 5 (17.86%) MS Excel
7 5 (17.86%) Apple iOS
7 5 (17.86%) Office 365
7 5 (17.86%) Android
8 4 (14.29%) SCCM
8 4 (14.29%) Windows Phone
8 4 (14.29%) Apple
9 3 (10.71%) VPN
9 3 (10.71%) VoIP
9 3 (10.71%) SQL Server
9 3 (10.71%) VMware
9 3 (10.71%) Finance
9 3 (10.71%) Degree
9 3 (10.71%) Windows Server 2012
9 3 (10.71%) Windows Server 2008
9 3 (10.71%) VMware Infrastructure
10 2 (7.14%) PowerShell
10 2 (7.14%) Red Hat Enterprise Linux
10 2 (7.14%) Computer Science

Help Desk Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (21.43%) MS Exchange
2 1 (3.57%) Exchange Server 2007
2 1 (3.57%) Exchange Server 2010
2 1 (3.57%) SharePoint
Applications
1 8 (28.57%) MS Office
2 5 (17.86%) MS Excel
Cloud Services
1 5 (17.86%) Office 365
Communications & Networking
1 7 (25.00%) Firewall
2 6 (21.43%) TCP/IP
3 5 (17.86%) DNS
4 3 (10.71%) VoIP
4 3 (10.71%) VPN
5 2 (7.14%) Broadband
5 2 (7.14%) LAN
5 2 (7.14%) VLAN
5 2 (7.14%) WAN
6 1 (3.57%) DHCP
6 1 (3.57%) Ethernet
6 1 (3.57%) Internet
Database & Business Intelligence
1 3 (10.71%) SQL Server
General
1 3 (10.71%) Finance
2 1 (3.57%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.57%) HTML
Miscellaneous
1 2 (7.14%) Computer Science
1 2 (7.14%) PMI
1 2 (7.14%) Smartphone
2 1 (3.57%) Driving Licence
Operating Systems
1 18 (64.29%) Windows
2 9 (32.14%) Windows Server
3 5 (17.86%) Android
3 5 (17.86%) Apple iOS
3 5 (17.86%) Mac OS X
4 4 (14.29%) Windows Phone
5 3 (10.71%) Windows Server 2008
5 3 (10.71%) Windows Server 2012
6 2 (7.14%) Linux
6 2 (7.14%) Red Hat Enterprise Linux
7 1 (3.57%) Windows 10
7 1 (3.57%) Windows 7
7 1 (3.57%) Windows 8
7 1 (3.57%) Windows Vista
7 1 (3.57%) Windows XP
Processes & Methodologies
1 6 (21.43%) ITIL
2 2 (7.14%) Conflict Management
2 2 (7.14%) Software Testing
3 1 (3.57%) Disaster Recovery
3 1 (3.57%) Fault Management
3 1 (3.57%) Migration
Programming Languages
1 2 (7.14%) C#
1 2 (7.14%) PowerShell
1 2 (7.14%) VBScript
Qualifications
1 3 (10.71%) Degree
2 2 (7.14%) DBS Check
2 2 (7.14%) PMI Certification
3 1 (3.57%) GNVQ
3 1 (3.57%) MCITP
3 1 (3.57%) MCP
3 1 (3.57%) MCSE
3 1 (3.57%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.57%) ISO 9001
1 1 (3.57%) SLA
System Software
1 18 (64.29%) Active Directory
2 3 (10.71%) VMware Infrastructure
3 2 (7.14%) Virtual Servers
4 1 (3.57%) Hyper-V
4 1 (3.57%) vSphere
Systems Management
1 4 (14.29%) SCCM
2 1 (3.57%) Backup Exec
2 1 (3.57%) Norton AntiVirus
Vendors
1 12 (42.86%) Microsoft
2 4 (14.29%) Apple
3 3 (10.71%) VMware
4 2 (7.14%) Red Hat
4 2 (7.14%) Symantec
5 1 (3.57%) Acronis
5 1 (3.57%) Intel Security
Maidenhead
Fixed Recruitment Ltd
Posted: 3 days ago