The statistics below represent IT jobs advertised across the UK that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Help Desk Support Technician
UK
Rank 830 893 940
Rank change year-on-year
+63 +47
Permanent jobs requiring a Help Desk Support Technician 11 46 26
As % of all permanent IT jobs located in the UK 0.013% 0.045% 0.024%
As % of the Job Titles category 0.014% 0.047% 0.025%
Number of salaries quoted 11 45 16
Median salary £21,000 £19,157 £24,000
Median salary % change year-on-year
+9.61% -20.17%
90% offered a salary of more than £17,500 £17,500 £17,600
10% offered a salary of more than £24,500 £25,000 £27,500
UK excluding London median salary £21,000 £19,000 £19,000
% change year-on-year
+10.52% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
79883 98427 103086
As % of all permanent IT jobs located in the UK 96.32% 96.43% 96.67%
Number of salaries quoted 66300 82530 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in the UK

Help Desk Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician within the UK.

Help Desk Support Technician Salary Trend in the UK

Help Desk Support Technician
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the UK over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 11 £21,000 +10.52% 3
Essex +21 6 £17,500 -22.22%
East of England +21 6 £17,500 -30.00%
South East +44 3 £24,500 +30.66% 2
South West +12 1 £21,000 +27.27%
Oxfordshire +7 1 £23,000 +8.43%
Gloucestershire - 1 £21,000 -
Yorkshire - 1 £21,000 -
Filton - 1 £21,000 -
Fareham - 1 £26,000 - 1
Chatham - 1 £24,500 -
Harrogate - 1 £21,000 -
Wallingford - 1 £23,000 -
North Yorkshire - 1 £21,000 -
Hampshire - 1 £26,000 - 1
Kent - 1 £24,500 -

Help Desk Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 25 February 2017, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Technician in the job title.

1 12 (54.55%) Windows
2 9 (40.91%) MS Exchange
2 9 (40.91%) Office 365
3 8 (36.36%) TCP/IP
3 8 (36.36%) Active Directory
4 7 (31.82%) Microsoft
4 7 (31.82%) Windows 10
5 6 (27.27%) Wi-Fi
5 6 (27.27%) HP
6 5 (22.73%) MS Office
7 3 (13.64%) Driving Licence
7 3 (13.64%) Windows Server
7 3 (13.64%) VPN
7 3 (13.64%) LAN
7 3 (13.64%) MS Excel
7 3 (13.64%) WAN
7 3 (13.64%) Service Delivery
8 2 (9.09%) Firewall
8 2 (9.09%) Telecoms
8 2 (9.09%) CCTV
8 2 (9.09%) VLAN
8 2 (9.09%) Degree
8 2 (9.09%) Citrix
8 2 (9.09%) Computer Science
8 2 (9.09%) PowerShell
8 2 (9.09%) Windows Server 2008
8 2 (9.09%) Performance Monitoring
8 2 (9.09%) Windows Server 2012
9 1 (4.55%) Change Control
9 1 (4.55%) ServiceNow

Help Desk Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (40.91%) MS Exchange
2 1 (4.55%) Exchange Server 2010
2 1 (4.55%) SharePoint
Applications
1 5 (22.73%) MS Office
2 3 (13.64%) MS Excel
Business Applications
1 1 (4.55%) Sage X3
Cloud Services
1 9 (40.91%) Office 365
Communications & Networking
1 8 (36.36%) TCP/IP
2 6 (27.27%) Wi-Fi
3 3 (13.64%) LAN
3 3 (13.64%) VPN
3 3 (13.64%) WAN
4 2 (9.09%) Firewall
4 2 (9.09%) VLAN
5 1 (4.55%) DHCP
5 1 (4.55%) DNS
5 1 (4.55%) IPsec
5 1 (4.55%) IPv4
5 1 (4.55%) VoIP
Database & Business Intelligence
1 1 (4.55%) SQL Server
Development Applications
1 1 (4.55%) JIRA
General
1 2 (9.09%) Telecoms
2 1 (4.55%) Back Office
2 1 (4.55%) Finance
2 1 (4.55%) Publishing
Miscellaneous
1 3 (13.64%) Driving Licence
2 2 (9.09%) CCTV
2 2 (9.09%) Computer Science
3 1 (4.55%) Analytical Skills
3 1 (4.55%) AS400
3 1 (4.55%) Chip and PIN
3 1 (4.55%) iPad
3 1 (4.55%) Smartphone
Operating Systems
1 12 (54.55%) Windows
2 7 (31.82%) Windows 10
3 3 (13.64%) Windows Server
4 2 (9.09%) Windows Server 2008
4 2 (9.09%) Windows Server 2012
5 1 (4.55%) Linux
5 1 (4.55%) Red Hat Enterprise Linux
5 1 (4.55%) Windows 7
5 1 (4.55%) Windows 8
5 1 (4.55%) Windows XP
Processes & Methodologies
1 3 (13.64%) Service Delivery
2 2 (9.09%) Performance Monitoring
3 1 (4.55%) Business Continuity
3 1 (4.55%) CAD
3 1 (4.55%) Change Control
3 1 (4.55%) ITIL
3 1 (4.55%) Network Monitoring
3 1 (4.55%) Service Management
Programming Languages
1 2 (9.09%) PowerShell
2 1 (4.55%) C
2 1 (4.55%) C#
2 1 (4.55%) SQL
2 1 (4.55%) VBScript
Qualifications
1 2 (9.09%) Degree
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 8 (36.36%) Active Directory
2 1 (4.55%) Virtual Servers
2 1 (4.55%) VMware Infrastructure
Vendors
1 7 (31.82%) Microsoft
2 6 (27.27%) HP
3 2 (9.09%) Citrix
4 1 (4.55%) Apple
4 1 (4.55%) Cisco
4 1 (4.55%) LANDesk
4 1 (4.55%) Polycom
4 1 (4.55%) Red Hat
4 1 (4.55%) RedPrairie
4 1 (4.55%) Remedy
4 1 (4.55%) SAP
4 1 (4.55%) ServiceNow
4 1 (4.55%) VMware
Milton Keynes, Buckinghamshire
Alliance Consulting
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Birmingham
Bluetown Online LTD
Posted: 9 days ago
Fareham
Spectrum IT
Salary: £24000 - £28000 per annum
Posted: 9 days ago