The statistics below represent IT jobs advertised across the UK that had Help Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Help Desk Technician
UK
Rank 837 893 916
Rank change year-on-year
+56 +23
Permanent jobs requiring a Help Desk Technician 19 52 34
As % of all permanent IT jobs located in the UK 0.023% 0.051% 0.032%
As % of the Job Titles category 0.023% 0.053% 0.033%
Number of salaries quoted 18 51 24
Median salary £22,500 £20,000 £19,500
Median salary % change year-on-year
+12.50% +2.56%
90% offered a salary of more than £17,500 £17,600 £17,600
10% offered a salary of more than £30,000 £30,000 £26,000
UK excluding London median salary £21,250 £19,000 £19,000
% change year-on-year
+11.84% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80929 97392 101732
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.67%
Number of salaries quoted 67146 81719 84044
Median salary £45,500 £45,000 £45,000
Median salary % change year-on-year
+1.11% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Technician in the job title.

Help Desk Technician Jobs Demand Trend in the UK

Help Desk Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Technician within the UK.

Help Desk Technician Salary Trend in the UK

Help Desk Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Technician over the 3 months to 21 February 2017 within the UK.

Help Desk Technician Salary Histogram in the UK

Help Desk Technician
Top 22 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 19 £22,500 +12.50% 5
East of England +28 7 £17,500 -30.00%
London +57 6 £30,000 +9.09% 2
Essex +25 6 £17,500 -22.22%
South East +45 3 £23,000 +21.05% 1
Surrey +48 1 £22,500 +12.50%
South West +23 1 £21,000 +27.27%
Oxfordshire +7 1 £23,000 +8.43%
Cambridgeshire -3 1 £22,500 -10.00%
Peterborough -7 1 £22,500 -10.00%
North West -23 1 - - 1
Filton - 1 £21,000 -
Yorkshire - 1 £21,000 -
North Yorkshire - 1 £21,000 -
Kent - 1 £24,500 -
Gloucestershire - 1 £21,000 -
Wallingford - 1 £23,000 -
Manchester - 1 - - 1
Harrogate - 1 £21,000 -
Epsom - 1 £22,500 -
Chatham - 1 £24,500 -
Altrincham - 1 - -

Help Desk Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, Help Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Technician in the job title.

1 30 (58.82%) Windows
2 25 (49.02%) Active Directory
3 22 (43.14%) Microsoft
4 18 (35.29%) MS Exchange
5 17 (33.33%) Office 365
6 13 (25.49%) MS Office
7 12 (23.53%) Wi-Fi
8 11 (21.57%) Cisco
9 10 (19.61%) TCP/IP
9 10 (19.61%) Windows 10
10 9 (17.65%) Windows Server
11 8 (15.69%) Mac OS X
12 7 (13.73%) MS Excel
13 6 (11.76%) Mac OS
13 6 (11.76%) Windows 7
13 6 (11.76%) Coaching
13 6 (11.76%) WebEx
13 6 (11.76%) Root Cause Analysis
13 6 (11.76%) LAN
13 6 (11.76%) WAN
13 6 (11.76%) HP
13 6 (11.76%) Juniper
13 6 (11.76%) Workflow
14 5 (9.80%) Firewall
14 5 (9.80%) CAD
14 5 (9.80%) Citrix
14 5 (9.80%) Chip and PIN
14 5 (9.80%) SAP
14 5 (9.80%) C
14 5 (9.80%) RedPrairie

Help Desk Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (35.29%) MS Exchange
2 2 (3.92%) Exchange Server 2013
3 1 (1.96%) Exchange Server 2010
3 1 (1.96%) SharePoint
Applications
1 13 (25.49%) MS Office
2 7 (13.73%) MS Excel
Business Applications
1 1 (1.96%) Sage X3
Cloud Services
1 17 (33.33%) Office 365
2 2 (3.92%) G Suite
Communications & Networking
1 12 (23.53%) Wi-Fi
2 10 (19.61%) TCP/IP
3 6 (11.76%) LAN
3 6 (11.76%) WAN
3 6 (11.76%) WebEx
4 5 (9.80%) Firewall
5 2 (3.92%) DHCP
5 2 (3.92%) DNS
5 2 (3.92%) VLAN
5 2 (3.92%) VoIP
5 2 (3.92%) VPN
6 1 (1.96%) Broadband
6 1 (1.96%) Ethernet
6 1 (1.96%) Internet
6 1 (1.96%) IPsec
6 1 (1.96%) IPv4
6 1 (1.96%) Wireless
Database & Business Intelligence
1 1 (1.96%) SQL Server
Development Applications
1 1 (1.96%) JIRA
General
1 4 (7.84%) Finance
1 4 (7.84%) Telecoms
2 3 (5.88%) Retail
3 1 (1.96%) Back Office
3 1 (1.96%) Publishing
Miscellaneous
1 5 (9.80%) Chip and PIN
2 4 (7.84%) Analytical Skills
3 3 (5.88%) Driving Licence
4 2 (3.92%) CCTV
4 2 (3.92%) Computer Science
4 2 (3.92%) Handset
5 1 (1.96%) AS400
5 1 (1.96%) iPad
5 1 (1.96%) Management Information System
5 1 (1.96%) Smartphone
Operating Systems
1 30 (58.82%) Windows
2 10 (19.61%) Windows 10
3 9 (17.65%) Windows Server
4 8 (15.69%) Mac OS X
5 6 (11.76%) Mac OS
5 6 (11.76%) Windows 7
6 5 (9.80%) Windows Server 2008
6 5 (9.80%) Windows Server 2012
7 2 (3.92%) Android
7 2 (3.92%) Apple iOS
7 2 (3.92%) Windows 8
7 2 (3.92%) Windows Server 2003
7 2 (3.92%) Windows XP
8 1 (1.96%) Linux
8 1 (1.96%) Red Hat Enterprise Linux
8 1 (1.96%) Windows Vista
Processes & Methodologies
1 6 (11.76%) Coaching
1 6 (11.76%) Root Cause Analysis
1 6 (11.76%) Workflow
2 5 (9.80%) CAD
3 3 (5.88%) Service Delivery
4 2 (3.92%) ITIL
4 2 (3.92%) Performance Monitoring
5 1 (1.96%) CRM
5 1 (1.96%) Email Filtering
5 1 (1.96%) Fault Management
5 1 (1.96%) Kalman Filter
5 1 (1.96%) Network Monitoring
Programming Languages
1 5 (9.80%) C
2 3 (5.88%) SQL
3 2 (3.92%) PowerShell
4 1 (1.96%) C#
4 1 (1.96%) VBScript
Qualifications
1 2 (3.92%) Degree
2 1 (1.96%) DBS Check
Quality Assurance & Compliance
1 1 (1.96%) SLA
System Software
1 25 (49.02%) Active Directory
2 2 (3.92%) Terminal Services
2 2 (3.92%) VMware Infrastructure
3 1 (1.96%) Hyper-V
3 1 (1.96%) Virtual Servers
Systems Management
1 1 (1.96%) WSUS
Vendors
1 22 (43.14%) Microsoft
2 11 (21.57%) Cisco
3 6 (11.76%) HP
3 6 (11.76%) Juniper
4 5 (9.80%) Citrix
4 5 (9.80%) Polycom
4 5 (9.80%) RedPrairie
4 5 (9.80%) SAP
5 3 (5.88%) Google
6 2 (3.92%) Apple
6 2 (3.92%) VMware
6 2 (3.92%) Wyse
7 1 (1.96%) LANDesk
7 1 (1.96%) Red Hat
7 1 (1.96%) Remedy
7 1 (1.96%) ServiceNow
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Bluetownonline
Posted: 6 days ago
City, London
Dataquest UK Ltd
Salary: From £20,000 to £25,000 per annum Depending on experience, plus benefi
Posted: 25 days ago
London
Recruitment Genius Ltd
Salary: £30000 - £35000 per annum
Posted: 12 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago