The statistics below represent IT jobs advertised across the UK that had Help Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Help Desk Technician
UK
Rank 821 881 906
Rank change year-on-year
+60 +25
Permanent jobs requiring a Help Desk Technician 23 48 45
As % of all permanent IT jobs located in the UK 0.028% 0.048% 0.043%
As % of the Job Titles category 0.029% 0.050% 0.044%
Number of salaries quoted 22 45 23
Median salary £21,250 £21,210 £19,500
Median salary % change year-on-year
+0.18% +8.76%
90% offered a salary of more than £19,000 £17,200 £18,000
10% offered a salary of more than £30,000 £31,500 £27,500
UK excluding London median salary £19,750 £20,000 £19,000
% change year-on-year
-1.25% +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80036 96313 101493
As % of all permanent IT jobs located in the UK 96.45% 96.47% 96.70%
Number of salaries quoted 66452 80820 84362
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Technician
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Technician in the job title.

Help Desk Technician Jobs Demand Trend in the UK

Help Desk Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Technician within the UK.

Help Desk Technician Salary Trend in the UK

Help Desk Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Technician over the 3 months to 21 January 2017 within the UK.

Help Desk Technician Salary Histogram in the UK

Help Desk Technician
Top 26 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the UK over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +61 21 £21,500 +1.36% 3
South East +52 8 £21,000 +10.52% 3
London +56 5 £30,000 -4.00%
East of England +18 5 £21,500 -14.00%
Essex - 4 £19,500 -
Basingstoke - 3 £19,000 -
Hampshire - 3 £19,000 - 1
Scotland - 2 £19,000 -
Bracknell - 2 £21,000 -
Glasgow - 2 £19,000 -
Berkshire - 2 £21,000 -
Surrey +41 1 £22,500 -18.18%
Yorkshire +30 1 £19,750 -29.46%
Oxfordshire +19 1 £23,000 +8.43%
Cambridgeshire +9 1 £22,500 -10.00%
West Midlands +9 1 £19,500 +39.28%
North West -9 1 - -
Peterborough -12 1 £22,500 -10.00%
West Yorkshire - 1 £19,750 -
Kent - 1 £24,500 -
Wallingford - 1 £23,000 -
Manchester - 1 - -
Epsom - 1 £22,500 -
Chatham - 1 £24,500 -
Birmingham - 1 £19,500 -
Altrincham - 1 - -

Help Desk Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 21 January 2017, Help Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Technician in the job title.

1 27 (56.25%) Windows
2 23 (47.92%) Active Directory
3 20 (41.67%) Microsoft
4 15 (31.25%) MS Exchange
5 13 (27.08%) Office 365
5 13 (27.08%) MS Office
6 10 (20.83%) Windows Server
7 9 (18.75%) Cisco
8 8 (16.67%) TCP/IP
8 8 (16.67%) Wi-Fi
8 8 (16.67%) Windows 10
9 7 (14.58%) Mac OS X
10 6 (12.50%) MS Excel
10 6 (12.50%) Windows 7
11 5 (10.42%) Polycom
11 5 (10.42%) RedPrairie
11 5 (10.42%) LAN
11 5 (10.42%) WAN
11 5 (10.42%) SAP
11 5 (10.42%) C
11 5 (10.42%) Citrix
11 5 (10.42%) Chip and PIN
11 5 (10.42%) CAD
11 5 (10.42%) Firewall
12 4 (8.33%) Telecoms
12 4 (8.33%) Workflow
12 4 (8.33%) Finance
12 4 (8.33%) Service Delivery
12 4 (8.33%) Juniper
12 4 (8.33%) HP

Help Desk Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (31.25%) MS Exchange
2 2 (4.17%) Exchange Server 2013
3 1 (2.08%) Exchange Server 2010
Applications
1 13 (27.08%) MS Office
2 6 (12.50%) MS Excel
Cloud Services
1 13 (27.08%) Office 365
2 2 (4.17%) G Suite
Communications & Networking
1 8 (16.67%) TCP/IP
1 8 (16.67%) Wi-Fi
2 5 (10.42%) Firewall
2 5 (10.42%) LAN
2 5 (10.42%) WAN
3 4 (8.33%) WebEx
4 3 (6.25%) DNS
5 2 (4.17%) DHCP
5 2 (4.17%) Internet
5 2 (4.17%) VoIP
6 1 (2.08%) Broadband
6 1 (2.08%) Ethernet
6 1 (2.08%) IPsec
6 1 (2.08%) IPv4
6 1 (2.08%) VLAN
6 1 (2.08%) VPN
6 1 (2.08%) Wireless
Database & Business Intelligence
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) JIRA
General
1 4 (8.33%) Finance
1 4 (8.33%) Telecoms
2 3 (6.25%) Retail
3 1 (2.08%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.08%) HTML
Miscellaneous
1 5 (10.42%) Chip and PIN
2 4 (8.33%) Analytical Skills
3 2 (4.17%) CCTV
3 2 (4.17%) Handset
3 2 (4.17%) Management Information System
4 1 (2.08%) AS400
4 1 (2.08%) Computer Science
4 1 (2.08%) Driving Licence
4 1 (2.08%) iPad
4 1 (2.08%) Smartphone
Operating Systems
1 27 (56.25%) Windows
2 10 (20.83%) Windows Server
3 8 (16.67%) Windows 10
4 7 (14.58%) Mac OS X
5 6 (12.50%) Windows 7
6 4 (8.33%) Mac OS
6 4 (8.33%) Windows Server 2008
6 4 (8.33%) Windows Server 2012
7 3 (6.25%) Android
7 3 (6.25%) Apple iOS
8 2 (4.17%) Windows 8
8 2 (4.17%) Windows Server 2003
8 2 (4.17%) Windows XP
9 1 (2.08%) Linux
9 1 (2.08%) Red Hat Enterprise Linux
9 1 (2.08%) Windows Phone
9 1 (2.08%) Windows Vista
Processes & Methodologies
1 5 (10.42%) CAD
2 4 (8.33%) Coaching
2 4 (8.33%) Root Cause Analysis
2 4 (8.33%) Service Delivery
2 4 (8.33%) Workflow
3 2 (4.17%) ITIL
3 2 (4.17%) Performance Monitoring
4 1 (2.08%) CRM
4 1 (2.08%) Email Filtering
4 1 (2.08%) Fault Management
4 1 (2.08%) Kalman Filter
4 1 (2.08%) Network Monitoring
Programming Languages
1 5 (10.42%) C
2 2 (4.17%) SQL
3 1 (2.08%) C#
3 1 (2.08%) PowerShell
3 1 (2.08%) VBScript
Qualifications
1 1 (2.08%) DBS Check
1 1 (2.08%) Degree
Quality Assurance & Compliance
1 1 (2.08%) SLA
System Software
1 23 (47.92%) Active Directory
2 2 (4.17%) Terminal Services
2 2 (4.17%) VMware Infrastructure
3 1 (2.08%) Hyper-V
3 1 (2.08%) Virtual Servers
Systems Management
1 1 (2.08%) WSUS
Vendors
1 20 (41.67%) Microsoft
2 9 (18.75%) Cisco
3 5 (10.42%) Citrix
3 5 (10.42%) Polycom
3 5 (10.42%) RedPrairie
3 5 (10.42%) SAP
4 4 (8.33%) HP
4 4 (8.33%) Juniper
5 3 (6.25%) Apple
5 3 (6.25%) Google
6 2 (4.17%) VMware
6 2 (4.17%) Wyse
7 1 (2.08%) LANDesk
7 1 (2.08%) Red Hat
7 1 (2.08%) Remedy
7 1 (2.08%) ServiceNow
Buckingham
Bluetown Online LTD
Salary: £22000 per annum
Posted: 8 days ago
Portsmouth
Bluetown Online LTD
Posted: 8 days ago
Buckingham
Bluetown Online LTD
Salary: £24000 per annum
Posted: 8 days ago