The table below looks at the statistics for the Infrastructure Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Infrastructure Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Infrastructure Support Analyst
Rank 818 747 781
Rank change year-on-year
-71 +34
Permanent jobs requiring an Infrastructure Support Analyst 97 129 134
As % of all permanent IT jobs located in the UK 0.085% 0.12% 0.11%
As % of the Job Titles category 0.090% 0.13% 0.12%
Number of salaries quoted 92 111 120
Average salary £40,000 £37,500 £34,500
Average salary % change year-on-year
+6.66% +8.69%
90% offered a salary of more than £25,000 £27,500 £23,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £34,750 £36,500 £31,207
% change year-on-year
-4.79% +16.96%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107654 100894 111399
As % of all permanent IT jobs located in the UK 94.50% 94.32% 95.20%
Number of salaries quoted 87308 83795 94839
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Infrastructure Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Infrastructure Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Infrastructure Support Analyst Jobs Demand Trend in the UK

Infrastructure Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Infrastructure Support Analyst within the UK.

Infrastructure Support Analyst Salary Trend in the UK

Infrastructure Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Infrastructure Support Analyst over the 3 months to 30 September 2014 within the UK.

Infrastructure Support Analyst Salary Histogram in the UK

Infrastructure Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Infrastructure Support Analyst within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -79 94 £40,000 +6.66% 11
London -27 44 £47,500 +18.75% 5
South East -10 28 £42,500 +13.33% 3
City of London +8 16 £50,000 +17.64% 1
Berkshire - 16 £45,000 - 1
Yorkshire -36 7 £28,000 -
Surrey -7 6 £42,500 +13.33%
West Yorkshire -35 6 £28,000 -
Redhill -17 5 £42,500 +13.33%
East of England -26 5 £27,500 -5.98% 1
Slough - 5 £23,500 -
Pontefract - 4 £28,000 -
Oxford +13 3 £40,000 +33.33% 1
Oxfordshire +7 3 £40,000 +33.33% 1
East Midlands -12 3 £35,000 +40.00%
West Midlands -17 3 £39,500 -3.65% 1
Buckinghamshire - 3 £27,500 -
Milton Keynes - 3 £27,500 -
North West -11 2 £23,000 -40.25%
Hertfordshire -15 2 £25,000 -12.28%
South West -25 2 £28,000 -13.84%
Leeds -27 2 £32,000 +14.28%
County Antrim - 2 £24,000 -
Belfast - 2 £24,000 -
Cheshire - 2 £23,000 -
Warrington - 2 £23,000 -
Welwyn Garden City - 2 £25,000 -
Bedfordshire - 2 £28,250 -
Northern Ireland - 2 £24,000 -
South Wales +17 1 £32,500 +8.33%

Infrastructure Support Analyst
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT jobs within the UK that cited Infrastructure Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Infrastructure Support Analyst in their job title.

1 151 (82.07%) Windows
2 118 (64.13%) VMware
3 97 (52.72%) Microsoft
4 96 (52.17%) Windows Server 2008
5 81 (44.02%) Active Directory
6 70 (38.04%) Citrix
7 69 (37.50%) ITIL
8 65 (35.33%) VMware Infrastructure
9 63 (34.24%) MS Exchange
10 56 (30.43%) Cisco
11 47 (25.54%) Windows Server 2003
11 47 (25.54%) Exchange Server 2010
12 46 (25.00%) SAN
12 46 (25.00%) SQL
13 45 (24.46%) Firewall
14 44 (23.91%) MS Excel
15 43 (23.37%) SQL Server
16 38 (20.65%) WAN
17 37 (20.11%) LAN
18 36 (19.57%) Linux
19 35 (19.02%) Windows 7
20 34 (18.48%) SLA
21 31 (16.85%) Windows Server 2012
22 30 (16.30%) Service Management
23 29 (15.76%) TCP/IP
23 29 (15.76%) Finance
24 28 (15.22%) SharePoint
24 28 (15.22%) Microsoft Certification
25 24 (13.04%) HP
26 23 (12.50%) DNS

Infrastructure Support Analyst
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT jobs within the UK that cited Infrastructure Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Infrastructure Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (34.24%) MS Exchange
2 47 (25.54%) Exchange Server 2010
3 28 (15.22%) SharePoint
4 21 (11.41%) Exchange Server 2007
5 18 (9.78%) IIS
6 16 (8.70%) Apache
6 16 (8.70%) Exchange Server 2013
7 9 (4.89%) Exchange Server 2003
8 8 (4.35%) Lync
9 4 (2.17%) SharePoint 2013
10 3 (1.63%) SharePoint Server
10 3 (1.63%) WebSphere
10 3 (1.63%) Blackberry Enterprise Server
11 2 (1.09%) CMS
11 2 (1.09%) Exchange Server 2000
11 2 (1.09%) BizTalk Server
11 2 (1.09%) Commerce Server
11 2 (1.09%) IBM Notes
11 2 (1.09%) Lotus Domino
11 2 (1.09%) SharePoint 2010
Applications
1 44 (23.91%) MS Excel
2 9 (4.89%) MS Office
3 1 (0.54%) MS Project
Business Applications
1 4 (2.17%) Dynamics CRM
2 1 (0.54%) Oracle EBS
Cloud Services
1 10 (5.43%) Office 365
2 3 (1.63%) Microsoft Azure
3 2 (1.09%) Amazon AWS
4 1 (0.54%) SaaS
4 1 (0.54%) PaaS
4 1 (0.54%) IaaS
Communications & Networking
1 46 (25.00%) SAN
2 45 (24.46%) Firewall
3 38 (20.65%) WAN
4 37 (20.11%) LAN
5 29 (15.76%) TCP/IP
6 23 (12.50%) DNS
7 20 (10.87%) DHCP
8 15 (8.15%) LDAP
9 13 (7.07%) NAS
10 12 (6.52%) Cisco IOS
11 11 (5.98%) SSL
12 10 (5.43%) VPN
12 10 (5.43%) Wireless
13 9 (4.89%) Junos
13 9 (4.89%) Internet
14 6 (3.26%) VoIP
15 4 (2.17%) MPLS
15 4 (2.17%) iSCSI
16 3 (1.63%) IPsec
16 3 (1.63%) VLAN
Database & Business Intelligence
1 43 (23.37%) SQL Server
2 11 (5.98%) SQL Server 2005
3 8 (4.35%) SQL Server 2008
3 8 (4.35%) SQL Server 2012
4 5 (2.72%) RDBMS
4 5 (2.72%) SQL Server 2000
4 5 (2.72%) Relational Database
5 3 (1.63%) Oracle Database
6 2 (1.09%) SQL Server Reporting Services
6 2 (1.09%) Crystal Reports
7 1 (0.54%) MySQL
Development Applications
1 3 (1.63%) Team Foundation Server
2 1 (0.54%) VSS/SourceSafe
2 1 (0.54%) Eclipse
2 1 (0.54%) MSI
General
1 29 (15.76%) Finance
2 7 (3.80%) Legal
3 6 (3.26%) Retail
4 5 (2.72%) Law
5 3 (1.63%) Telecoms
5 3 (1.63%) Billing
5 3 (1.63%) Banking
5 3 (1.63%) Local Government
6 2 (1.09%) Automotive
7 1 (0.54%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (3.80%) .NET
2 5 (2.72%) XML
2 5 (2.72%) Java EE
3 3 (1.63%) Web Services
4 2 (1.09%) HTML
4 2 (1.09%) ASP.NET
4 2 (1.09%) XML Schema
4 2 (1.09%) .NET Framework
5 1 (0.54%) Application Packaging
5 1 (0.54%) Windows SharePoint Services
5 1 (0.54%) EDI
Miscellaneous
1 11 (5.98%) Blackberry
2 10 (5.43%) Clustering
3 8 (4.35%) Analytical Skills
4 7 (3.80%) Thin Client
4 7 (3.80%) Fat Client
5 6 (3.26%) Management Information System
6 2 (1.09%) Replication
6 2 (1.09%) Hedge funds
6 2 (1.09%) User Experience
6 2 (1.09%) Mathematics
6 2 (1.09%) Computer Science
6 2 (1.09%) Data Structures
7 1 (0.54%) Client/Server
7 1 (0.54%) EPoS
Operating Systems
1 151 (82.07%) Windows
2 96 (52.17%) Windows Server 2008
3 47 (25.54%) Windows Server 2003
4 36 (19.57%) Linux
5 35 (19.02%) Windows 7
6 31 (16.85%) Windows Server 2012
7 19 (10.33%) UNIX
8 10 (5.43%) Android
9 9 (4.89%) Windows XP
10 7 (3.80%) Windows 8
11 5 (2.72%) Windows 2000 Server
12 3 (1.63%) Solaris
13 2 (1.09%) Windows NT
13 2 (1.09%) VMS
14 1 (0.54%) Windows Phone 8
14 1 (0.54%) Windows Phone
Processes & Methodologies
1 69 (37.50%) ITIL
2 30 (16.30%) Service Management
3 21 (11.41%) Change Control
4 18 (9.78%) Change Management
5 17 (9.24%) Disaster Recovery
6 16 (8.70%) Stakeholder Management
7 12 (6.52%) ITIL V3
8 9 (4.89%) Load Balancing
9 8 (4.35%) Root Cause Analysis
10 7 (3.80%) Project Management
11 6 (3.26%) Mentoring
12 5 (2.72%) Infrastructure Management
13 4 (2.17%) Data Protection
13 4 (2.17%) Business Continuity
13 4 (2.17%) Incident Management
13 4 (2.17%) CRM
14 3 (1.63%) ERP
14 3 (1.63%) Service Delivery
14 3 (1.63%) Workflow
14 3 (1.63%) Problem Management
Programming Languages
1 46 (25.00%) SQL
2 9 (4.89%) Java
3 7 (3.80%) Shell Script
4 3 (1.63%) T-SQL
5 2 (1.09%) VB.NET
5 2 (1.09%) PowerShell
6 1 (0.54%) Bash Shell
6 1 (0.54%) Perl
6 1 (0.54%) PHP
6 1 (0.54%) Python
Qualifications
1 28 (15.22%) Microsoft Certification
2 21 (11.41%) Degree
2 21 (11.41%) MCSE
3 17 (9.24%) Cisco Certification
4 13 (7.07%) CCNA
5 12 (6.52%) Security Cleared
6 11 (5.98%) SC Cleared
7 6 (3.26%) MCITP
8 5 (2.72%) VMware Certified Professional (VCP)
8 5 (2.72%) MCSA
8 5 (2.72%) MCP
9 4 (2.17%) Citrix Certification
9 4 (2.17%) BC Cleared
9 4 (2.17%) VCAP
10 3 (1.63%) Avaya Certification
10 3 (1.63%) HNC
10 3 (1.63%) HND
10 3 (1.63%) CCNP
11 2 (1.09%) CISSP
11 2 (1.09%) CCA
Quality Assurance & Compliance
1 34 (18.48%) SLA
System Software
1 81 (44.02%) Active Directory
2 65 (35.33%) VMware Infrastructure
3 17 (9.24%) XenApp
4 15 (8.15%) vSphere
5 14 (7.61%) Hyper-V
6 11 (5.98%) XenDesktop
6 11 (5.98%) VMware Server
7 9 (4.89%) VMware Workstation
8 8 (4.35%) VMware ESX
9 5 (2.72%) VMware ESXi
10 4 (2.17%) XenServer
11 3 (1.63%) Firmware
12 2 (1.09%) Microsoft Virtual Server
13 1 (0.54%) Citrix Presentation Server
13 1 (0.54%) Terminal Services
13 1 (0.54%) MetaFrame
13 1 (0.54%) vCloud
13 1 (0.54%) Veritas Cluster Server
13 1 (0.54%) DFS Replication
Systems Management
1 10 (5.43%) SCCM
2 8 (4.35%) NetBackup
3 7 (3.80%) WSUS
4 4 (2.17%) SCOM
5 2 (1.09%) HP Data Protector
5 2 (1.09%) Backup Exec
5 2 (1.09%) Norton AntiVirus
6 1 (0.54%) MAILsweeper
6 1 (0.54%) Foglight
6 1 (0.54%) SolarWinds Orion
6 1 (0.54%) HP SIM
6 1 (0.54%) SCDPM
6 1 (0.54%) EMC NetWorker
6 1 (0.54%) Control-M
Vendors
1 118 (64.13%) VMware
2 97 (52.72%) Microsoft
3 70 (38.04%) Citrix
4 56 (30.43%) Cisco
5 24 (13.04%) HP
6 11 (5.98%) EMC
6 11 (5.98%) NetApp
7 7 (3.80%) Oracle
7 7 (3.80%) CommVault
8 6 (3.26%) Veeam
9 5 (2.72%) JBoss
9 5 (2.72%) Veritas
10 4 (2.17%) Dell
10 4 (2.17%) Sophos
11 3 (1.63%) Symantec
11 3 (1.63%) Sage
11 3 (1.63%) Mitel
11 3 (1.63%) Civica
11 3 (1.63%) Intel
11 3 (1.63%) Avaya
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