The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank 914 952 974
Rank change year-on-year
+38 +22
Permanent jobs citing ISO/IEC 20000 19 7 8
As % of all permanent IT jobs located in the UK 0.019% 0.006% 0.007%
As % of the Quality Assurance & Compliance category 0.16% 0.055% 0.061%
Number of salaries quoted 8 6 3
Median salary £27,500 £61,250 £35,000
Median salary % change year-on-year
-55.10% +75.00%
UK excluding London median salary £65,000 £60,000 £35,000
% change year-on-year
+8.33% +71.42%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11708 12666 13175
As % of all permanent IT jobs located in the UK 11.94% 11.47% 11.33%
Number of salaries quoted 9296 9941 10221
Median salary £50,000 £46,250 £46,723
Median salary % change year-on-year
+8.10% -1.01%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London median salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

ISO/IEC 20000
Jobs Demand Trend

The demand trend of job ads citing ISO/IEC 20000 as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Salary Histogram

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 over the 3 months to 23 July 2016 within the UK.

ISO/IEC 20000 Salary Histogram in the UK

ISO/IEC 20000
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 19 £27,500 -55.10%
London +52 7 £27,500 -66.15%
Romford - 7 £27,500 -
South West - 5 - -
Bristol - 5 - -
Birmingham - 5 - -
West Midlands - 5 - -
South East +20 2 £65,000 +8.33%
Berkshire +4 1 £65,000 +8.33%

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 23 July 2016, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ISO/IEC 20000.

1 38 (73.08%) ITIL
2 20 (38.46%) Project Management
2 20 (38.46%) Change Management
3 18 (34.62%) Service Management
3 18 (34.62%) Microsoft
4 17 (32.69%) MS Excel
5 16 (30.77%) ISO/IEC 27001
6 14 (26.92%) Business Development
6 14 (26.92%) Line Management
6 14 (26.92%) Data Centre
7 13 (25.00%) Big Data
7 13 (25.00%) Smart Meter
7 13 (25.00%) Service Delivery
8 11 (21.15%) ITSM
8 11 (21.15%) Management Information System
8 11 (21.15%) Finance
8 11 (21.15%) SLA
9 10 (19.23%) Manufacturing
9 10 (19.23%) Life Science
10 8 (15.38%) CITP
10 8 (15.38%) Continuous Improvement
10 8 (15.38%) Mobile App
11 7 (13.46%) Quality Management
11 7 (13.46%) Active Directory
11 7 (13.46%) Windows
11 7 (13.46%) Risk Management
11 7 (13.46%) Operations Management
11 7 (13.46%) Degree
11 7 (13.46%) Local Government
11 7 (13.46%) Incident Management

ISO/IEC 20000
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 17 (32.69%) MS Excel
Database & Business Intelligence
1 13 (25.00%) Big Data
2 6 (11.54%) Data Mining
General
1 11 (21.15%) Finance
2 10 (19.23%) Manufacturing
3 7 (13.46%) Local Government
4 5 (9.62%) Retail
Job Titles
1 19 (36.54%) Architect
2 14 (26.92%) Solutions Architect
3 10 (19.23%) Senior Manager
4 8 (15.38%) Analyst
4 8 (15.38%) Support Analyst
5 7 (13.46%) Desktop Analyst
5 7 (13.46%) Desktop Support
5 7 (13.46%) Desktop Support Analyst
5 7 (13.46%) Help Desk Support
5 7 (13.46%) Service Desk Support
6 5 (9.62%) Administrator
6 5 (9.62%) Business Manager
6 5 (9.62%) Business Relationship Manager
6 5 (9.62%) Help Desk Administrator
6 5 (9.62%) Relationships Manager
6 5 (9.62%) Senior Business Manager
6 5 (9.62%) Senior Relationships Manager
6 5 (9.62%) Senior Strategy Manager
6 5 (9.62%) Service Desk Administrator
6 5 (9.62%) Strategy Manager
Libraries, Frameworks & Software Standards
1 6 (11.54%) .NET
Miscellaneous
1 14 (26.92%) Data Centre
2 13 (25.00%) Smart Meter
3 11 (21.15%) Management Information System
4 10 (19.23%) Life Science
5 8 (15.38%) Mobile App
6 5 (9.62%) User Experience
7 3 (5.77%) CMDB
8 1 (1.92%) Device Driver
8 1 (1.92%) Taxonomies
Operating Systems
1 7 (13.46%) Windows
Processes & Methodologies
1 38 (73.08%) ITIL
2 20 (38.46%) Change Management
2 20 (38.46%) Project Management
3 18 (34.62%) Service Management
4 14 (26.92%) Business Development
4 14 (26.92%) Line Management
5 13 (25.00%) Service Delivery
6 11 (21.15%) ITSM
7 8 (15.38%) Continuous Improvement
8 7 (13.46%) Incident Management
8 7 (13.46%) Operations Management
8 7 (13.46%) Quality Management
8 7 (13.46%) Risk Management
8 7 (13.46%) Server Patching
9 6 (11.54%) Capacity Management
9 6 (11.54%) Data Migration
9 6 (11.54%) Migration
9 6 (11.54%) Planning and Forecasting
10 5 (9.62%) Analytics
10 5 (9.62%) Conflict Management
Programming Languages
1 6 (11.54%) Java
2 4 (7.69%) C
Qualifications
1 8 (15.38%) CITP
2 7 (13.46%) Degree
2 7 (13.46%) ITIL Foundation Certificate
3 1 (1.92%) ITIL Certification
3 1 (1.92%) SC Cleared
3 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 16 (30.77%) ISO/IEC 27001
2 11 (21.15%) SLA
3 5 (9.62%) ISO 9001
4 1 (1.92%) COBIT
System Software
1 7 (13.46%) Active Directory
2 4 (7.69%) VMware Infrastructure
Vendors
1 18 (34.62%) Microsoft
2 4 (7.69%) Cisco
2 4 (7.69%) Citrix
2 4 (7.69%) Symantec
2 4 (7.69%) VMware
3 3 (5.77%) CA