The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank 874 936 976
Rank change year-on-year
+62 +40
Permanent jobs citing ISO/IEC 20000 9 30 3
As % of all permanent IT jobs located in the UK 0.010% 0.028% 0.003%
As % of the Quality Assurance & Compliance category 0.087% 0.24% 0.023%
Number of salaries quoted 4 29 2
Median salary £38,750 £57,500 £77,500
Median salary % change year-on-year
-32.60% -25.80%
90% offered a salary of more than £37,500 £42,500 £75,500
10% offered a salary of more than £40,000 £61,500 £79,500
UK excluding London median salary £37,500 £57,500 £75,000
% change year-on-year
-34.78% -23.33%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10363 12540 12863
As % of all permanent IT jobs located in the UK 11.59% 11.65% 11.22%
Number of salaries quoted 8197 9938 10152
Median salary £50,000 £50,000 £46,250
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £29,000 £29,000 £27,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £41,000
% change year-on-year
+2.27% +7.31%

ISO/IEC 20000
Jobs Demand Trend

The demand trend of job ads citing ISO/IEC 20000 as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +74 9 £38,750 -32.60%
London +85 5 £40,000 -8.57%
East Midlands - 3 - -
Nottingham - 3 - -
Nottinghamshire - 3 - -
East of England - 1 £37,500 -
Hertfordshire - 1 £37,500 -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 4 December 2016, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ISO/IEC 20000.

1 15 (71.43%) ITIL
2 11 (52.38%) Microsoft
3 7 (33.33%) MS Excel
3 7 (33.33%) ISO/IEC 27001
4 6 (28.57%) Business Development
4 6 (28.57%) Project Management
4 6 (28.57%) Windows
4 6 (28.57%) Line Management
4 6 (28.57%) Data Centre
5 5 (23.81%) Service Management
5 5 (23.81%) Degree
6 4 (19.05%) VMware
6 4 (19.05%) Time Management
6 4 (19.05%) VMware Infrastructure
6 4 (19.05%) ITIL Foundation Certificate
6 4 (19.05%) Service Delivery
6 4 (19.05%) Symantec
6 4 (19.05%) SLA
6 4 (19.05%) Cisco
6 4 (19.05%) Citrix
6 4 (19.05%) Server Patching
7 3 (14.29%) Active Directory
7 3 (14.29%) Change Management
7 3 (14.29%) ITSM
7 3 (14.29%) CMDB
7 3 (14.29%) Incident Management
7 3 (14.29%) Telecoms
8 2 (9.52%) Manufacturing
8 2 (9.52%) Life Science
8 2 (9.52%) User Acceptance Testing

ISO/IEC 20000
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) JBoss
1 2 (9.52%) Tomcat
1 2 (9.52%) WebLogic
Applications
1 7 (33.33%) MS Excel
General
1 3 (14.29%) Telecoms
2 2 (9.52%) Manufacturing
Job Titles
1 7 (33.33%) Architect
2 6 (28.57%) Solutions Architect
3 5 (23.81%) Team Leader
4 4 (19.05%) Analyst
4 4 (19.05%) Data Architect
4 4 (19.05%) Data Centre Architect
4 4 (19.05%) Desktop Analyst
4 4 (19.05%) Desktop Support
4 4 (19.05%) Desktop Support Analyst
4 4 (19.05%) Support Analyst
5 3 (14.29%) Administrator
5 3 (14.29%) Help Desk Administrator
5 3 (14.29%) Help Desk Support
5 3 (14.29%) Network Team Leader
5 3 (14.29%) Service Desk Administrator
5 3 (14.29%) Service Desk Support
6 2 (9.52%) 1st/2nd Line Support
6 2 (9.52%) 2nd Line Support
6 2 (9.52%) Infrastructure Team Leader
6 2 (9.52%) Network Support
Miscellaneous
1 6 (28.57%) Data Centre
2 3 (14.29%) CMDB
3 2 (9.52%) Life Science
Operating Systems
1 6 (28.57%) Windows
2 2 (9.52%) Linux
2 2 (9.52%) Unix
Processes & Methodologies
1 15 (71.43%) ITIL
2 6 (28.57%) Business Development
2 6 (28.57%) Line Management
2 6 (28.57%) Project Management
3 5 (23.81%) Service Management
4 4 (19.05%) Server Patching
4 4 (19.05%) Service Delivery
4 4 (19.05%) Time Management
5 3 (14.29%) Change Management
5 3 (14.29%) Incident Management
5 3 (14.29%) ITSM
6 2 (9.52%) Capacity Management
6 2 (9.52%) PRINCE2
6 2 (9.52%) User Acceptance Testing
7 1 (4.76%) Compliance Management
7 1 (4.76%) Continuous Improvement
7 1 (4.76%) Continuous Improvement Process
7 1 (4.76%) Data Security
7 1 (4.76%) IT Governance
7 1 (4.76%) Risk Management
Qualifications
1 5 (23.81%) Degree
2 4 (19.05%) ITIL Foundation Certificate
3 2 (9.52%) PRINCE2 Certification
4 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 7 (33.33%) ISO/IEC 27001
2 4 (19.05%) SLA
System Software
1 4 (19.05%) VMware Infrastructure
2 3 (14.29%) Active Directory
Vendors
1 11 (52.38%) Microsoft
2 4 (19.05%) Cisco
2 4 (19.05%) Citrix
2 4 (19.05%) Symantec
2 4 (19.05%) VMware
3 2 (9.52%) CommVault
3 2 (9.52%) EMC
3 2 (9.52%) NetApp
4 1 (4.76%) CA