IT Services Delivery Manager Jobs

IT Service Delivery Manager
UK

The median IT Service Delivery Manager salary in the UK is £51,250 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 820 919 1099
Rank change year-on-year +99 +180 -253
Permanent jobs requiring an IT Services Delivery Manager 74 70 97
As % of all permanent jobs advertised in the UK 0.075% 0.067% 0.063%
As % of the Job Titles category 0.080% 0.073% 0.066%
Number of salaries quoted 58 53 84
10th Percentile £32,675 £42,360 £38,950
25th Percentile £40,313 £47,500 £46,250
Median annual salary (50th Percentile) £51,250 £56,000 £62,500
Median % change year-on-year -8.48% -10.40% +13.64%
75th Percentile £72,188 £82,500 £70,000
90th Percentile £78,750 £92,500 -
UK excluding London median annual salary £40,000 £55,000 £50,000
% change year-on-year -27.27% +10.00% +3.09%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,894 96,310 147,847
% of permanent jobs with a recognized job title 94.63% 91.58% 96.06%
Number of salaries quoted 66,756 60,420 85,018
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,923 £60,000 £60,000
Median % change year-on-year -11.80% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

IT Services Delivery Manager
Job Vacancy Trend

Job postings that featured IT Services Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Delivery Manager.

Salary trend for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Salary Histogram

Salary distribution for jobs citing IT Services Delivery Manager over the 6 months to 25 April 2024.

Salary histogram for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Delivery Manager within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +109 63 £50,000 -10.71% 6
UK excluding London +2 37 £40,000 -27.27% 1
London +127 30 £70,000 -15.15% 4
Work from Home +105 21 £72,500 +16.00% 2
South East +26 11 £33,500 -48.46% 1
North of England +32 9 £45,000 -13.96%
North West +17 9 £45,000 -29.41%
Midlands +11 8 £35,000 -39.13%
East Midlands -9 8 £35,000 -24.32%
Scotland -58 7 £45,000 -
East of England - 2 £45,000 -

IT Services Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, IT Services Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Delivery Manager in the job title.

1 74 (100.00%) Service Delivery
2 40 (54.05%) ITIL
3 25 (33.78%) Service Management
4 21 (28.38%) Microsoft 365
5 20 (27.03%) ITSM
6 19 (25.68%) Social Skills
7 18 (24.32%) Microsoft
8 16 (21.62%) Project Management
9 15 (20.27%) SLA
10 14 (18.92%) ITIL Certification
10 14 (18.92%) Degree
11 13 (17.57%) IT Strategy
12 12 (16.22%) Self-Motivation
12 12 (16.22%) Problem-Solving
12 12 (16.22%) SQL Server
13 11 (14.86%) Law
13 11 (14.86%) Telecoms
13 11 (14.86%) Analytical Skills
13 11 (14.86%) Customer Service
14 10 (13.51%) Finance
14 10 (13.51%) ERP
14 10 (13.51%) Windows
14 10 (13.51%) SAP
15 9 (12.16%) Microsoft Excel
16 8 (10.81%) Microsoft Office
16 8 (10.81%) Stakeholder Management
16 8 (10.81%) Legal
16 8 (10.81%) Cybersecurity
16 8 (10.81%) Inclusion and Diversity
17 7 (9.46%) Accessibility

IT Services Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.70%) Microsoft Exchange
Applications
1 9 (12.16%) Microsoft Excel
2 8 (10.81%) Microsoft Office
Business Applications
1 6 (8.11%) Dynamics CRM
2 4 (5.41%) SAP ERP
Cloud Services
1 21 (28.38%) Microsoft 365
2 6 (8.11%) Power Platform
3 4 (5.41%) Azure
4 1 (1.35%) Entra ID
4 1 (1.35%) Google Workspace
Communications & Networking
1 4 (5.41%) Wi-Fi
2 1 (1.35%) Firewall
2 1 (1.35%) LAN
2 1 (1.35%) NAS
2 1 (1.35%) WAN
Database & Business Intelligence
1 12 (16.22%) SQL Server
2 6 (8.11%) Power BI
2 6 (8.11%) SAP HANA
General
1 19 (25.68%) Social Skills
2 11 (14.86%) Analytical Skills
2 11 (14.86%) Law
2 11 (14.86%) Telecoms
3 10 (13.51%) Finance
4 8 (10.81%) Inclusion and Diversity
4 8 (10.81%) Legal
5 7 (9.46%) Retail
6 6 (8.11%) Manufacturing
6 6 (8.11%) Pharmaceutical
6 6 (8.11%) Public Sector
7 1 (1.35%) Advertising
7 1 (1.35%) Influencing Skills
Miscellaneous
1 12 (16.22%) Self-Motivation
2 6 (8.11%) Team-Oriented Environment
3 4 (5.41%) Onboarding
4 3 (4.05%) PMI
5 2 (2.70%) Product Ownership
6 1 (1.35%) Data Centre
Operating Systems
1 10 (13.51%) Windows
2 1 (1.35%) Windows Server
Processes & Methodologies
1 74 (100.00%) Service Delivery
2 40 (54.05%) ITIL
3 25 (33.78%) Service Management
4 20 (27.03%) ITSM
5 16 (21.62%) Project Management
6 13 (17.57%) IT Strategy
7 12 (16.22%) Problem-Solving
8 11 (14.86%) Customer Service
9 10 (13.51%) ERP
10 8 (10.81%) Cybersecurity
10 8 (10.81%) Stakeholder Management
11 7 (9.46%) Business Intelligence
11 7 (9.46%) Collaborative Working
11 7 (9.46%) Computer Science
11 7 (9.46%) CRM
11 7 (9.46%) Information Security
11 7 (9.46%) Migration
11 7 (9.46%) Project Delivery
12 6 (8.11%) Emotional Intelligence
12 6 (8.11%) Requirements Gathering
Qualifications
1 14 (18.92%) Degree
1 14 (18.92%) ITIL Certification
2 3 (4.05%) PMI Certification
2 3 (4.05%) PMP
3 1 (1.35%) CCNA
3 1 (1.35%) Cisco Certification
3 1 (1.35%) JNCIA
Quality Assurance & Compliance
1 15 (20.27%) SLA
2 7 (9.46%) Accessibility
2 7 (9.46%) GDPR
3 4 (5.41%) ISO/IEC 27001
4 2 (2.70%) QA
System Software
1 4 (5.41%) Active Directory
2 1 (1.35%) Hyper-V
Systems Management
1 1 (1.35%) Jamf Pro
1 1 (1.35%) Microsoft Intune
Vendors
1 18 (24.32%) Microsoft
2 10 (13.51%) SAP
3 5 (6.76%) Apple
3 5 (6.76%) Google
4 4 (5.41%) ServiceNow
5 1 (1.35%) Genesys
5 1 (1.35%) iManage
5 1 (1.35%) VMware