The table below looks at the statistics for the IT Services Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Services Manager in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Manager
Rank 684 715 719
Rank change year-on-year
+31 +4
Permanent jobs requiring an IT Services Manager 222 146 174
As % of all permanent IT jobs located in the UK 0.19% 0.14% 0.15%
As % of the Job Titles category 0.21% 0.15% 0.16%
Number of salaries quoted 199 129 138
Average salary £50,000 £50,000 £48,500
Average salary % change year-on-year
- +3.09%
90% offered a salary of more than £37,500 £36,332 £36,000
10% offered a salary of more than £70,000 £70,000 £75,925
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Services Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Services Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Services Manager Jobs Demand Trend in the UK

IT Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager within the UK.

IT Services Manager Salary Trend in the UK

IT Services Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Services Manager over the 3 months to 18 September 2014 within the UK.

IT Services Manager Salary Histogram in the UK

IT Services Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Services Manager within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 216 £50,000 - 22
London -20 76 £58,250 +5.90% 6
South East +32 67 £50,000 - 6
Berkshire +24 31 £50,000 +5.26% 3
Oxfordshire - 19 £40,000 - 2
West Midlands -13 18 £65,000 - 1
East Midlands -5 13 £40,857 +10.42% 1
Surrey -6 13 £50,000 -
North West -10 13 £54,000 +36.70% 2
Birmingham +7 12 £65,000 -
Hampshire -5 12 £50,000 +11.11%
City of London -6 12 £59,000 +12.91% 1
Nottinghamshire +10 10 £40,857 +14.57%
Nottingham +5 10 £40,857 +14.57%
East of England -21 10 £43,500 +4.81% 1
Yorkshire -37 10 £37,500 -25.00% 1
South West -15 9 £52,000 +6.66% 3
Abingdon - 9 £36,000 - 2
Kent +3 7 £50,000 -4.76%
South Yorkshire -19 7 £37,500 -25.00% 1
Sheffield -22 7 £37,500 -25.00% 1
Sussex - 7 £50,000 -
Manchester -9 6 £54,000 +42.10% 1
High Wycombe - 4 £55,000 - 2
Buckinghamshire - 4 £55,000 - 2
Cheshire - 4 £37,500 - 1
Leeds -29 3 £45,000 +12.50%
West Yorkshire -38 3 £45,000 +12.50%
Suffolk - 3 £42,500 -
Guildford - 3 £41,000 -

IT Services Manager
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Services Manager in their job title.

1 268 (65.85%) ITIL
2 186 (45.70%) Service Delivery
3 128 (31.45%) Service Management
4 96 (23.59%) Finance
5 94 (23.10%) SLA
6 76 (18.67%) ITIL Certification
7 72 (17.69%) Windows
8 54 (13.27%) Change Management
9 52 (12.78%) Microsoft
10 49 (12.04%) ITSM
11 48 (11.79%) Stakeholder Management
12 41 (10.07%) Project Management
13 40 (9.83%) Line Management
14 39 (9.58%) Degree
15 37 (9.09%) Problem Management
16 35 (8.60%) VMware
16 35 (8.60%) Active Directory
17 33 (8.11%) Citrix
18 32 (7.86%) Incident Management
18 32 (7.86%) ITIL V3
19 30 (7.37%) PRINCE2
20 29 (7.13%) SQL Server
20 29 (7.13%) Continuous Improvement
21 28 (6.88%) Disaster Recovery
21 28 (6.88%) Retail
22 27 (6.63%) MS Exchange
23 26 (6.39%) SQL
23 26 (6.39%) Management Information System
23 26 (6.39%) Windows Server 2008
24 23 (5.65%) Oracle

IT Services Manager
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Services Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (6.63%) MS Exchange
2 8 (1.97%) Lync
3 5 (1.23%) SharePoint
3 5 (1.23%) Blackberry Enterprise Server
4 4 (0.98%) CMS
5 3 (0.74%) IIS
5 3 (0.74%) Exchange Server 2007
5 3 (0.74%) Exchange Server 2010
6 2 (0.49%) Moodle
6 2 (0.49%) Exchange Server 2013
6 2 (0.49%) IBM Notes
7 1 (0.25%) WebSphere
7 1 (0.25%) JCAPS
Applications
1 21 (5.16%) MS Excel
2 13 (3.19%) MS Office
3 2 (0.49%) Spreadsheet
3 2 (0.49%) AutoCAD
4 1 (0.25%) Photoshop
4 1 (0.25%) Adobe Illustrator
Business Applications
1 2 (0.49%) Remedy ITSM
2 1 (0.25%) Exchequer
2 1 (0.25%) Oracle EBS
2 1 (0.25%) Dynamics CRM
2 1 (0.25%) Dynamics AX
2 1 (0.25%) SAP BPC
Cloud Services
1 7 (1.72%) Office 365
2 2 (0.49%) SaaS
Communications & Networking
1 15 (3.69%) DHCP
2 13 (3.19%) LAN
3 12 (2.95%) Cisco ASA
3 12 (2.95%) NetScaler
3 12 (2.95%) Cisco Nexus
3 12 (2.95%) WAN
4 9 (2.21%) SAN
5 5 (1.23%) VPN
6 4 (0.98%) DNS
7 3 (0.74%) Firewall
7 3 (0.74%) Fibre Channel
8 2 (0.49%) Internet
8 2 (0.49%) Wi-Fi
8 2 (0.49%) VoIP
8 2 (0.49%) HTTP
8 2 (0.49%) SMTP
9 1 (0.25%) SMS
9 1 (0.25%) TCP/IP
9 1 (0.25%) Wireless
9 1 (0.25%) VLAN
Database & Business Intelligence
1 29 (7.13%) SQL Server
2 5 (1.23%) Oracle Database
3 2 (0.49%) SQL Server 2008
3 2 (0.49%) SQL Server 2012
3 2 (0.49%) SQL Server Reporting Services
4 1 (0.25%) Data Warehouse
4 1 (0.25%) BusinessObjects
4 1 (0.25%) SQL Server 2005
Development Applications
1 1 (0.25%) JIRA
General
1 96 (23.59%) Finance
2 28 (6.88%) Retail
3 23 (5.65%) Legal
4 15 (3.69%) Telecoms
5 13 (3.19%) Law
5 13 (3.19%) Banking
6 10 (2.46%) Manufacturing
6 10 (2.46%) Marketing
6 10 (2.46%) Back Office
7 4 (0.98%) Investment Banking
7 4 (0.98%) Advertising
7 4 (0.98%) Automotive
8 3 (0.74%) Financial Institution
8 3 (0.74%) Pharmaceutical
8 3 (0.74%) Billing
9 1 (0.25%) Front Office
9 1 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 7 (1.72%) Middleware
2 4 (0.98%) .NET
3 2 (0.49%) HTML
4 1 (0.25%) ASP.NET
4 1 (0.25%) X-Windows
Miscellaneous
1 26 (6.39%) Management Information System
2 19 (4.67%) Analytical Skills
3 12 (2.95%) CLARiiON
3 12 (2.95%) Blackberry
4 10 (2.46%) Computer Science
5 8 (1.97%) Statistics
5 8 (1.97%) EPoS
6 7 (1.72%) Derivative
7 5 (1.23%) Mainframe
7 5 (1.23%) User Experience
8 4 (0.98%) Data Protection Act
9 3 (0.74%) PDA
9 3 (0.74%) Enterprise Software
10 2 (0.49%) iPhone
10 2 (0.49%) FMCG
10 2 (0.49%) Mechatronics
10 2 (0.49%) NHS
11 1 (0.25%) Wiki
11 1 (0.25%) Online Banking
11 1 (0.25%) Mobile App
Operating Systems
1 72 (17.69%) Windows
2 26 (6.39%) Windows Server 2008
3 20 (4.91%) Windows Server 2012
4 17 (4.18%) Windows 7
5 14 (3.44%) Linux
6 12 (2.95%) Red Hat Enterprise Linux
7 7 (1.72%) Windows 8
8 4 (0.98%) Windows Server 2003
8 4 (0.98%) Windows XP
9 3 (0.74%) UNIX
10 1 (0.25%) Mac OS X
10 1 (0.25%) Mac OS
Processes & Methodologies
1 268 (65.85%) ITIL
2 186 (45.70%) Service Delivery
3 128 (31.45%) Service Management
4 54 (13.27%) Change Management
5 49 (12.04%) ITSM
6 48 (11.79%) Stakeholder Management
7 41 (10.07%) Project Management
8 40 (9.83%) Line Management
9 37 (9.09%) Problem Management
10 32 (7.86%) Incident Management
10 32 (7.86%) ITIL V3
11 30 (7.37%) PRINCE2
12 29 (7.13%) Continuous Improvement
13 28 (6.88%) Disaster Recovery
14 22 (5.41%) Configuration Management
15 20 (4.91%) Supplier Management
15 20 (4.91%) Business Continuity
15 20 (4.91%) People Management
16 16 (3.93%) Agile Software Development
17 15 (3.69%) Mentoring
Programming Languages
1 26 (6.39%) SQL
2 3 (0.74%) C
3 1 (0.25%) Java
3 1 (0.25%) JavaScript
Qualifications
1 76 (18.67%) ITIL Certification
2 39 (9.58%) Degree
3 16 (3.93%) Microsoft Certification
4 12 (2.95%) Security Cleared
4 12 (2.95%) SC Cleared
5 10 (2.46%) MCSE
6 9 (2.21%) MCITP
7 6 (1.47%) PRINCE2 Certification
7 6 (1.47%) MCSA
8 5 (1.23%) ITIL Foundation Certificate
9 3 (0.74%) DV Cleared
10 2 (0.49%) ICAEW
10 2 (0.49%) MCTS
10 2 (0.49%) VMware Certified Professional (VCP)
10 2 (0.49%) CITP
10 2 (0.49%) CIMA
10 2 (0.49%) CCA
10 2 (0.49%) Citrix Certification
10 2 (0.49%) Cisco Certification
10 2 (0.49%) CCNA
Quality Assurance & Compliance
1 94 (23.10%) SLA
2 19 (4.67%) COBIT
3 10 (2.46%) QA
4 5 (1.23%) BS25999
5 4 (0.98%) Sarbanes-Oxley
6 3 (0.74%) ISO 9001
7 1 (0.25%) GxP
7 1 (0.25%) TickIT
7 1 (0.25%) ISO/IEC 27001
System Software
1 35 (8.60%) Active Directory
2 16 (3.93%) XenApp
2 16 (3.93%) VMware Infrastructure
3 12 (2.95%) EMC RecoverPoint
3 12 (2.95%) vSphere
3 12 (2.95%) UAG
4 3 (0.74%) Hyper-V
5 1 (0.25%) XenDesktop
Systems Management
1 12 (2.95%) EMC NetWorker
2 6 (1.47%) SCOM
2 6 (1.47%) Backup Exec
3 2 (0.49%) SolarWinds Orion
3 2 (0.49%) SCCM
3 2 (0.49%) HP Data Protector
Vendors
1 52 (12.78%) Microsoft
2 35 (8.60%) VMware
3 33 (8.11%) Citrix
4 23 (5.65%) Oracle
4 23 (5.65%) Cisco
5 22 (5.41%) ServiceNow
6 13 (3.19%) EMC
7 12 (2.95%) Infoblox
7 12 (2.95%) Red Hat
8 8 (1.97%) McAfee
9 5 (1.23%) SAP
9 5 (1.23%) Remedy
10 4 (0.98%) CheckPoint
11 3 (0.74%) HP
11 3 (0.74%) Hyperion
11 3 (0.74%) Sophos
11 3 (0.74%) FrontRange
12 2 (0.49%) SolarWinds
12 2 (0.49%) Capita
12 2 (0.49%) Symantec
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