The first table below looks at the demand for the IT Services Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Services Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Manager
Rank 721 786 752
Rank change year-on-year
+65 -34
Permanent jobs requiring an IT Services Manager 141 113 129
As % of all permanent IT jobs located in the UK 0.130% 0.094% 0.104%
As % of the Job Titles category 0.138% 0.099% 0.110%
Number of salaries quoted 119 98 109
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £45,000 £52,500 £47,500
% change year-on-year
-14.28% +10.52%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
102035 114410 117207
As % of all permanent IT jobs located in the UK 94.41% 94.80% 94.20%
Number of salaries quoted 84835 98106 99148
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

IT Services Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Services Manager within the UK as a proportion of the total demand within the Job Titles category.

IT Services Manager Jobs Demand Trend

IT Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager within the UK.

IT Services Manager Salary Trend

IT Services Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Services Manager over the 3 months to 24 May 2013 within the UK.

IT Services Manager Salary Histogram

IT Services Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Services Manager within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +57 135 £52,500 -4.54%
London +72 57 £58,750 -2.08%
South East -7 22 £50,000 -13.04%
City of London +9 16 £60,000 -4.00%
West Midlands -13 15 £60,000 +4.34%
East Midlands +6 10 £40,000 -20.00%
North West +8 9 £39,000 -18.75%
South West +3 9 £54,250 +55.00%
Birmingham -12 8 £56,250 -2.17%
Yorkshire +3 7 £42,500 +26.86%
Manchester -15 7 £40,000 -30.43%
Berkshire - 7 £53,600 -
Dorset - 7 £60,000 -
West Yorkshire -1 6 £37,750 +25.83%
Leeds -11 6 £37,750 +17.05%
Leicestershire - 5 £40,000 -
East of England +2 4 £57,500 +12.19%
Buckinghamshire -5 4 £50,000 +53.84%
Surrey -9 4 £40,000 -30.43%
Milton Keynes -13 4 £50,000 +53.84%
Oxfordshire - 4 £48,750 -
Leicester - 3 £40,000 -
West Wales +12 2 £40,000 +33.33%
Hertfordshire +11 2 £60,000 +20.00%
Cheshire +6 2 £39,000 -18.75%
Warwickshire +6 2 £52,500 -8.69%
Wales +4 2 £40,000 +33.33%
Bristol -6 2 £45,000 -7.21%
Croydon - 2 £41,500 -
Chester - 2 £39,000 -

IT Services Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Services Manager in their job title.

1 172 (64.18%) ITIL
2 135 (50.37%) Service Delivery
3 110 (41.04%) Service Management
4 85 (31.72%) SLA
5 62 (23.13%) Finance
6 60 (22.39%) ITSM
7 54 (20.15%) Windows
8 40 (14.93%) Microsoft
9 36 (13.43%) ITIL Certification
9 36 (13.43%) Project Management
10 31 (11.57%) PRINCE2
11 30 (11.19%) Incident Management
11 30 (11.19%) Degree
12 26 (9.701%) MS Exchange
13 24 (8.955%) Problem Management
14 23 (8.582%) Windows Server 2008
15 22 (8.209%) Continuous Improvement
15 22 (8.209%) Banking
16 21 (7.836%) Windows Server 2003
16 21 (7.836%) Change Management
17 17 (6.343%) Performance Management
18 16 (5.970%) VMware
19 15 (5.597%) MS Excel
20 14 (5.224%) SQL
20 14 (5.224%) Management Information System
20 14 (5.224%) Investment Banking
20 14 (5.224%) Windows 7
21 13 (4.851%) Security Cleared
21 13 (4.851%) Root Cause Analysis
21 13 (4.851%) Disaster Recovery

IT Services Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Services Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (1.493%) XML
1 4 (1.493%) HTML
2 3 (1.119%) Middleware
3 2 (0.746%) .NET
4 1 (0.373%) WebSphere
Application Platforms
1 26 (9.701%) MS Exchange
2 9 (3.358%) Exchange Server 2003
3 7 (2.612%) Exchange Server 2010
4 5 (1.866%) SharePoint
5 4 (1.493%) Lotus Notes
6 3 (1.119%) Exchange Server 2007
7 2 (0.746%) Apache
8 1 (0.373%) ESB
8 1 (0.373%) Exchange Server 2013
8 1 (0.373%) WebSphere Application Server
Applications
1 15 (5.597%) MS Excel
2 9 (3.358%) MS Office
3 4 (1.493%) MS PowerPoint
4 2 (0.746%) Office 365
Business Applications
1 4 (1.493%) Summit
2 3 (1.119%) Dynamics NAV
3 2 (0.746%) Retail-J
3 2 (0.746%) SAP Retail
3 2 (0.746%) Dynamics CRM
4 1 (0.373%) Dynamics GP
Communications & Networking
1 11 (4.104%) Firewall
2 9 (3.358%) DNS
3 8 (2.985%) SMTP
4 6 (2.239%) Wireless
5 5 (1.866%) LAN
5 5 (1.866%) WAN
6 3 (1.119%) DHCP
6 3 (1.119%) TCP/IP
7 2 (0.746%) Intranet
7 2 (0.746%) Internet
7 2 (0.746%) SAN
7 2 (0.746%) FTP
7 2 (0.746%) HTTP
8 1 (0.373%) VPN
Database & Business Intelligence
1 8 (2.985%) SQL Server
2 3 (1.119%) SQL Server Reporting Services
2 3 (1.119%) SQL Server Integration Services
3 1 (0.373%) SQL Server Analysis Services
3 1 (0.373%) Crystal Reports
3 1 (0.373%) Oracle 8/8i
Development Applications
1 3 (1.119%) Team Foundation Server
General
1 62 (23.13%) Finance
2 22 (8.209%) Banking
3 14 (5.224%) Investment Banking
4 11 (4.104%) Retail
4 11 (4.104%) Telecoms
5 8 (2.985%) Advertising
6 6 (2.239%) Legal
7 5 (1.866%) Law
8 4 (1.493%) German Language
9 3 (1.119%) French Language
9 3 (1.119%) Automotive
9 3 (1.119%) Financial Institution
10 2 (0.746%) Manufacturing
11 1 (0.373%) Aerospace
11 1 (0.373%) Pharmaceutical
11 1 (0.373%) Front Office
Miscellaneous
1 14 (5.224%) Management Information System
2 7 (2.612%) Computer Science
3 5 (1.866%) CMDB
4 4 (1.493%) Blackberry
4 4 (1.493%) FMCG
4 4 (1.493%) Hedge funds
5 3 (1.119%) Statistics
5 3 (1.119%) SaaS
6 2 (0.746%) Client/Server
6 2 (0.746%) Mainframe
6 2 (0.746%) Fixed Income
6 2 (0.746%) Derivative
7 1 (0.373%) Social Media
7 1 (0.373%) PMI
Operating Systems
1 54 (20.15%) Windows
2 23 (8.582%) Windows Server 2008
3 21 (7.836%) Windows Server 2003
4 14 (5.224%) Windows 7
5 12 (4.478%) Windows XP
6 9 (3.358%) UNIX
7 7 (2.612%) Linux
8 2 (0.746%) Red Hat Enterprise Linux
8 2 (0.746%) Windows Vista
9 1 (0.373%) Apple iOS
9 1 (0.373%) Android
9 1 (0.373%) Windows Server 2012
9 1 (0.373%) Solaris
9 1 (0.373%) Mac OS X
Processes & Methodologies
1 172 (64.18%) ITIL
2 135 (50.37%) Service Delivery
3 110 (41.04%) Service Management
4 60 (22.39%) ITSM
5 36 (13.43%) Project Management
6 31 (11.57%) PRINCE2
7 30 (11.19%) Incident Management
8 24 (8.955%) Problem Management
9 22 (8.209%) Continuous Improvement
10 21 (7.836%) Change Management
11 17 (6.343%) Performance Management
12 13 (4.851%) Root Cause Analysis
12 13 (4.851%) Disaster Recovery
12 13 (4.851%) PRINCE
12 13 (4.851%) Migration
12 13 (4.851%) Stakeholder Management
13 12 (4.478%) Release Management
14 11 (4.104%) Supplier Management
14 11 (4.104%) Business Continuity
15 10 (3.731%) Configuration Management
Programming Languages
1 14 (5.224%) SQL
2 5 (1.866%) Java
3 2 (0.746%) C
3 2 (0.746%) VBScript
3 2 (0.746%) VB
4 1 (0.373%) T-SQL
Qualifications
1 36 (13.43%) ITIL Certification
2 30 (11.19%) Degree
3 13 (4.851%) Security Cleared
4 12 (4.478%) Microsoft Certification
5 6 (2.239%) PRINCE2 Certification
5 6 (2.239%) A+ Certification
5 6 (2.239%) PMI Certification
6 5 (1.866%) PMP
7 4 (1.493%) Cisco Certification
7 4 (1.493%) CCNA
7 4 (1.493%) MCP
7 4 (1.493%) MCSA
8 3 (1.119%) Network+ Certification
8 3 (1.119%) MCSE
9 2 (0.746%) SC Cleared
9 2 (0.746%) MCITP
10 1 (0.373%) MBA
Quality Assurance & Compliance
1 85 (31.72%) SLA
2 10 (3.731%) QA
3 3 (1.119%) ISO/IEC 27001
3 3 (1.119%) PCI DSS
4 1 (0.373%) COBIT
4 1 (0.373%) ISO/IEC 20000
System Software
1 12 (4.478%) VMware Infrastructure
2 11 (4.104%) Hyper-V
3 7 (2.612%) Active Directory
4 1 (0.373%) VMware ESX
4 1 (0.373%) Terminal Server
4 1 (0.373%) Terminal Services
Systems Management
1 7 (2.612%) SCCM
2 4 (1.493%) SCOM
Vendors
1 40 (14.93%) Microsoft
2 16 (5.970%) VMware
3 7 (2.612%) Remedy
3 7 (2.612%) Citrix
4 6 (2.239%) HP
5 5 (1.866%) SAP
5 5 (1.866%) Apple
6 4 (1.493%) Cisco
6 4 (1.493%) Lotus
7 3 (1.119%) Fujitsu
8 2 (0.746%) Symantec
8 2 (0.746%) Red Hat
8 2 (0.746%) Oracle
8 2 (0.746%) Sophos
8 2 (0.746%) Mitel
9 1 (0.373%) LANDesk
9 1 (0.373%) Avaya
9 1 (0.373%) CheckPoint
9 1 (0.373%) IBM
City, London
Service Delivery Manager, ITIL, Investment Management - £60,000 - £70,000 p/a + bens + bonus. Service Delivery Manager with extensive commercial experience of ITIL is required to support application...
Thomson Keene Associates
Salary: £60000 - £70000 per annum
Posted: 22 May 2013
Bristol, Avon
The company is looking for someone with demonstrable experience in IT Service Management, within an ITIL or COBIT environment, to ensure that the company has a sound IT...
Redrock Consulting Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 20 May 2013
Manchester, Lancashire
3.Incident Management - To monitor and direct critical customer incidents through liaison with appropriate stakeholders. 4.Incident Management - To report to line management on incidents and use solutions...
Harvey Nash plc
Posted: 20 May 2013
London
You will need to have experience in an ITIL environment where you were responsible for implementing, running and continually improving ITIL process. This is a great opportunity to...
Intapeople
Salary: £55000 - £60000 per annum + Benefits
Posted: 23 May 2013
Kettering, Northamptonshire
Key Skills; - Server and Network Implementation - Citrix / Virtualisation - Project Management Key Accountabilities... Keywords - Service Delivery Manager / Service Manager / ITIL / Prince / Citrix / VMWare / Market Harborough / Kettering / Lutterworth / Northamptonshire / Leicester /...
CV Screen Ltd
Salary: £30k - 35k per year + car + benefits
Posted: 20 May 2013
Worthing, West Sussex
We are recruiting for a permanent IT Service Desk Manager to work for our leading organisation based in Worthing. They are looking for dependable characters with experience of...
DGH Recruitment Ltd
Salary: £28000 - £33000 per annum + benefits
Posted: 20 May 2013
London
An excellent opportunity for an experienced Service Delivery Manager has arisen to join a fantastic organisation based in Putney, London. The role will involve managing IT service delivery...
Harvey Nash plc
Salary: £55000 - £60000 per annum
Posted: 20 May 2013
City, London
The IT Service Continuity Manager will report to the Head of Service Delivery and own the IT Service Continuity Management (ITSCM) function within the Service Delivery team... Key...
Eligo Recruitment Ltd
Salary: £60000 - £70000 per annum + benefits
Posted: 20 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have a new role for a talented and customer focused IT Service Delivery Manager This is an exciting role...
Head Resourcing
Salary: £35000 - £50000 per annum + benefits package
Posted: 20 May 2013
Woking, South East
Computer Futures are looking for a Finance IT Service Manager / Lead Support Analyst for a key client based in theWoking area. You will be required to be a...
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 24 May 2013
Woking, Surrey
Experience & Knowledge 5+ years ERP experience - involved with complex technology projects and problem resolution in a diverse enterprise (preferably Microsoft Dynamics AX 2009 and 2012). - 5+ years of...
Brightred Resourcing Limited
Salary: £50,000 per annum
Posted: 24 May 2013
Woking, South East
Computer Futures are looking for a Finance IT Service Manager / Lead Support Analyst for a key client based in theWoking area. You will be required to be a...
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 24 May 2013