The statistics below represent IT jobs advertised across the UK that had IT Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Support Manager
Rank 796 849 917
Rank change year-on-year
+53 +68
Permanent jobs requiring an IT Support Manager 85 125 77
As % of all permanent IT jobs located in the UK 0.095% 0.12% 0.068%
As % of the Job Titles category 0.098% 0.12% 0.070%
Number of salaries quoted 81 110 70
Median salary £42,000 £45,000 £38,750
Median salary % change year-on-year
-6.66% +16.12%
90% offered a salary of more than £32,500 £31,600 £27,500
10% offered a salary of more than £55,000 £67,250 £62,050
UK excluding London median salary £41,500 £45,000 £35,000
% change year-on-year
-7.77% +28.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support Manager
Jobs Demand Trend

The demand trend of job ads that featured IT Support Manager in the job title.

IT Support Manager Jobs Demand Trend in the UK

IT Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager within the UK.

IT Support Manager Salary Trend in the UK

IT Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Manager over the 3 months to 8 December 2016 within the UK.

IT Support Manager Salary Histogram in the UK

IT Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 84 £41,500 -7.77% 11
South East +68 21 £45,000 -10.00% 2
London +7 20 £45,000 - 4
East of England +10 17 £45,000 +36.36%
South West +15 11 £37,500 - 4
Hertfordshire +10 11 £47,500 +2.15%
Surrey +28 6 £42,500 -5.55%
East Midlands +5 6 £37,500 -16.66%
Devon - 6 £41,500 -
West Sussex +33 5 £55,000 +10.00%
Essex +14 5 £33,000 +11.86%
Exeter - 5 £41,500 -
Halstead - 5 £33,000 -
City of London +27 4 £52,500 +50.00%
Crawley +14 4 £55,000 +10.00%
Hampshire - 4 £42,500 -
Berkshire +51 3 £32,500 -48.00% 1
Yorkshire +19 3 £25,000 -44.44%
Northamptonshire +6 3 £32,500 -51.85%
Nottinghamshire -2 3 £45,000 -
Nottingham -5 3 £45,000 -
North West -24 3 £27,000 -40.00%
Northampton - 3 £32,500 -
Haywards Heath - 3 £55,000 -
West Yorkshire - 3 £25,000 -
Somerset +3 2 £38,750 +3.33% 1
West Midlands -1 2 £40,000 -20.00% 1
Swindon - 2 £36,250 - 1
Rickmansworth - 2 £75,000 -
Andover - 2 £42,500 -

IT Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Manager in the job title.

1 88 (47.57%) ITIL
2 66 (35.68%) Windows
3 50 (27.03%) Active Directory
4 46 (24.86%) Microsoft
5 43 (23.24%) Service Delivery
6 41 (22.16%) Windows Server
7 37 (20.00%) SLA
8 30 (16.22%) MS Office
9 27 (14.59%) Finance
10 22 (11.89%) VMware
10 22 (11.89%) Office 365
10 22 (11.89%) Mentoring
11 21 (11.35%) Continuous Improvement
11 21 (11.35%) Firewall
11 21 (11.35%) Project Management
11 21 (11.35%) Cisco
12 20 (10.81%) MS Exchange
13 19 (10.27%) TCP/IP
13 19 (10.27%) SQL Server
13 19 (10.27%) Degree
14 18 (9.73%) ITIL Certification
15 16 (8.65%) DNS
16 15 (8.11%) Windows 7
16 15 (8.11%) Legal
16 15 (8.11%) Stakeholder Management
16 15 (8.11%) SQL
16 15 (8.11%) Linux
17 14 (7.57%) Citrix
17 14 (7.57%) Hyper-V
18 13 (7.03%) Incident Management

IT Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (10.81%) MS Exchange
2 10 (5.41%) SharePoint
3 6 (3.24%) Exchange Server 2010
4 4 (2.16%) Exchange Server 2013
5 2 (1.08%) IIS
6 1 (0.54%) Apache
6 1 (0.54%) Confluence
6 1 (0.54%) Tomcat
Applications
1 30 (16.22%) MS Office
2 11 (5.95%) MS Excel
3 4 (2.16%) MS PowerPoint
4 1 (0.54%) MS Project
4 1 (0.54%) MS Visio
Business Applications
1 1 (0.54%) Dynamics CRM
1 1 (0.54%) Magento
1 1 (0.54%) PeopleSoft HCM
1 1 (0.54%) SAP Business One
1 1 (0.54%) SAP Oil and Gas
Cloud Services
1 22 (11.89%) Office 365
2 12 (6.49%) Amazon AWS
3 6 (3.24%) Microsoft Azure
4 5 (2.70%) SaaS
5 1 (0.54%) Azure Active Directory
Communications & Networking
1 21 (11.35%) Firewall
2 19 (10.27%) TCP/IP
3 16 (8.65%) DNS
4 10 (5.41%) VPN
5 8 (4.32%) VoIP
6 7 (3.78%) SAN
7 6 (3.24%) Remote Desktop
8 5 (2.70%) Broadband
8 5 (2.70%) DHCP
8 5 (2.70%) SNMP
8 5 (2.70%) Wireless
9 4 (2.16%) Internet
9 4 (2.16%) Network Security
9 4 (2.16%) Wi-Fi
10 3 (1.62%) Ethernet
10 3 (1.62%) Intranet
10 3 (1.62%) SMTP
10 3 (1.62%) VLAN
10 3 (1.62%) WAN
11 2 (1.08%) PPP
Database & Business Intelligence
1 19 (10.27%) SQL Server
2 7 (3.78%) MySQL
3 2 (1.08%) SQL Server 2005
3 2 (1.08%) SQL Server 2008
4 1 (0.54%) Crystal Reports
4 1 (0.54%) Data Mining
4 1 (0.54%) MongoDB
4 1 (0.54%) Oracle Reports
4 1 (0.54%) PostgreSQL
Development Applications
1 2 (1.08%) JIRA
2 1 (0.54%) Bitbucket
General
1 27 (14.59%) Finance
2 15 (8.11%) Legal
3 13 (7.03%) Telecoms
4 11 (5.95%) Retail
5 9 (4.86%) Law
6 8 (4.32%) Marketing
7 6 (3.24%) Manufacturing
8 5 (2.70%) Banking
9 2 (1.08%) Back Office
9 2 (1.08%) Publishing
10 1 (0.54%) Advertising
10 1 (0.54%) Automotive
10 1 (0.54%) Electronics
10 1 (0.54%) Financial Institution
10 1 (0.54%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (3.24%) EDI
1 6 (3.24%) Web Services
2 3 (1.62%) .NET
3 2 (1.08%) .NET Framework
4 1 (0.54%) ASP.NET
4 1 (0.54%) LAMP
4 1 (0.54%) WinForms
Miscellaneous
1 4 (2.16%) Analytical Skills
1 4 (2.16%) EPoS
2 3 (1.62%) User Experience
3 2 (1.08%) CMDB
3 2 (1.08%) Data Centre
3 2 (1.08%) Driving Licence
3 2 (1.08%) Hedge funds
4 1 (0.54%) Blackberry
4 1 (0.54%) BYOD
4 1 (0.54%) CCTV
4 1 (0.54%) Client/Server
4 1 (0.54%) Fintech
4 1 (0.54%) Performance Metrics
4 1 (0.54%) Statistics
4 1 (0.54%) Video Conferencing
4 1 (0.54%) Wiki
Operating Systems
1 66 (35.68%) Windows
2 41 (22.16%) Windows Server
3 15 (8.11%) Linux
3 15 (8.11%) Windows 7
4 13 (7.03%) Windows Server 2008
5 12 (6.49%) Windows 8
5 12 (6.49%) Windows Server 2012
6 8 (4.32%) Apple iOS
7 7 (3.78%) Android
7 7 (3.78%) Mac OS X
7 7 (3.78%) Windows XP
8 6 (3.24%) Mac OS
8 6 (3.24%) Ubuntu
8 6 (3.24%) Windows 10
9 3 (1.62%) Windows Server 2003
10 2 (1.08%) Windows Vista
11 1 (0.54%) CentOS
11 1 (0.54%) Windows Mobile
Processes & Methodologies
1 88 (47.57%) ITIL
2 43 (23.24%) Service Delivery
3 22 (11.89%) Mentoring
4 21 (11.35%) Continuous Improvement
4 21 (11.35%) Project Management
5 15 (8.11%) Stakeholder Management
6 13 (7.03%) Change Management
6 13 (7.03%) Incident Management
6 13 (7.03%) PRINCE2
6 13 (7.03%) Problem Management
7 12 (6.49%) Service Management
8 11 (5.95%) ITSM
8 11 (5.95%) Supplier Management
9 10 (5.41%) Coaching
10 9 (4.86%) ITIL V3
10 9 (4.86%) People Management
10 9 (4.86%) Performance Management
11 8 (4.32%) Infrastructure Management
12 7 (3.78%) Line Management
12 7 (3.78%) Service Desk Management
Programming Languages
1 15 (8.11%) SQL
2 4 (2.16%) C
3 3 (1.62%) C#
3 3 (1.62%) Java
3 3 (1.62%) PowerShell
3 3 (1.62%) VB
4 1 (0.54%) Perl
4 1 (0.54%) PHP
4 1 (0.54%) Python
4 1 (0.54%) Ruby
4 1 (0.54%) VB.NET
Qualifications
1 19 (10.27%) Degree
2 18 (9.73%) ITIL Certification
3 4 (2.16%) MCSA
3 4 (2.16%) Microsoft Certification
4 3 (1.62%) MCSE
4 3 (1.62%) Security Cleared
5 2 (1.08%) Cisco Certification
5 2 (1.08%) DV Cleared
5 2 (1.08%) MCITP
5 2 (1.08%) SC Cleared
6 1 (0.54%) A+ Certification
6 1 (0.54%) CCNA
6 1 (0.54%) CCNP
6 1 (0.54%) MCP
6 1 (0.54%) Network+ Certification
6 1 (0.54%) PMI Certification
6 1 (0.54%) PMP
6 1 (0.54%) PRINCE2 Certification
6 1 (0.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (20.00%) SLA
2 1 (0.54%) ISO/IEC 20000
2 1 (0.54%) ISO/IEC 27001
2 1 (0.54%) PCI DSS
2 1 (0.54%) QA
System Software
1 50 (27.03%) Active Directory
2 14 (7.57%) Hyper-V
3 11 (5.95%) VMware Infrastructure
4 5 (2.70%) VMware ESX
4 5 (2.70%) VMware ESXi
5 1 (0.54%) vSphere
Systems Management
1 5 (2.70%) Backup Exec
1 5 (2.70%) Nagios
2 4 (2.16%) SCCM
3 1 (0.54%) Cisco CUCM
3 1 (0.54%) McAfee ePO
Vendors
1 46 (24.86%) Microsoft
2 22 (11.89%) VMware
3 21 (11.35%) Cisco
4 14 (7.57%) Citrix
5 11 (5.95%) Apple
6 6 (3.24%) Sophos
6 6 (3.24%) WatchGuard
7 5 (2.70%) Oracle
8 4 (2.16%) NetApp
9 3 (1.62%) Bloomberg
9 3 (1.62%) Rackspace
10 2 (1.08%) HP
10 2 (1.08%) SAP
10 2 (1.08%) ServiceNow
10 2 (1.08%) SonicWALL
10 2 (1.08%) Sybase
11 1 (0.54%) Atlassian
11 1 (0.54%) Draytek
11 1 (0.54%) Google
11 1 (0.54%) Polycom
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