IT Support Manager Jobs

IT Support Manager
UK

The median IT Support Manager salary in the UK is £43,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
19 Apr 2024		 Same period 2023 Same period 2022
Rank 837 937 1075
Rank change year-on-year +100 +138 -243
Permanent jobs requiring an IT Support Manager 71 61 130
As % of all permanent jobs advertised in the UK 0.073% 0.057% 0.085%
As % of the Job Titles category 0.077% 0.063% 0.088%
Number of salaries quoted 64 54 110
10th Percentile £35,276 £31,075 £37,500
25th Percentile £39,375 £38,813 £46,250
Median annual salary (50th Percentile) £43,000 £53,500 £50,000
Median % change year-on-year -19.63% +7.00% +17.65%
75th Percentile £52,500 £60,000 £65,000
90th Percentile £57,500 £77,125 £70,000
UK excluding London median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +14.46%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 91,989 97,583 147,027
% of permanent jobs with a recognized job title 94.63% 91.61% 96.02%
Number of salaries quoted 66,379 61,119 85,881
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

IT Support Manager
Job Vacancy Trend

Job postings that featured IT Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

Salary distribution for jobs citing IT Support Manager over the 6 months to 19 April 2024.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
England +135 62 £43,000 -19.63% 9
UK excluding London +29 48 £42,500 -15.00% 5
London +152 22 £45,000 -20.35% 4
North of England +70 22 £38,500 -20.62% 1
Work from Home +100 15 £38,500 -28.04% 2
North West - 15 £42,500 - 1
Midlands +21 7 £40,000 +21.21% 1
Scotland -55 7 £45,000 -
South East +3 6 £50,000 -9.09% 2
Yorkshire +101 5 £35,000 -50.00%
South West -10 4 £47,500 -11.21%
East Midlands - 4 £43,999 -
West Midlands +35 3 £40,000 +21.21% 1
North East -8 2 £36,128 -24.12%
East of England +21 1 £50,000 +48.15% 1
Wales - 1 £55,000 -

IT Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 April 2024, IT Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Manager in the job title.

1 34 (47.89%) Microsoft
2 31 (43.66%) Service Delivery
3 22 (30.99%) ITSM
4 21 (29.58%) Service Management
4 21 (29.58%) Azure
5 19 (26.76%) Collaborative Working
6 18 (25.35%) Project Delivery
6 18 (25.35%) Microsoft 365
7 17 (23.94%) Active Directory
7 17 (23.94%) Social Skills
8 16 (22.54%) ITIL
9 14 (19.72%) Customer Service
10 13 (18.31%) Project Management
11 12 (16.90%) Problem-Solving
12 11 (15.49%) Power Platform
12 11 (15.49%) Microsoft Intune
13 10 (14.08%) Windows
14 9 (12.68%) Finance
14 9 (12.68%) IT Strategy
15 8 (11.27%) Technical Leadership
15 8 (11.27%) Firewall
16 7 (9.86%) Process Improvement
16 7 (9.86%) Mentoring
16 7 (9.86%) Analytical Skills
16 7 (9.86%) QMS
16 7 (9.86%) PowerApps
16 7 (9.86%) Public Sector
17 6 (8.45%) ERP
18 5 (7.04%) Coaching
19 4 (5.63%) Power BI

IT Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.23%) SharePoint
Applications
1 4 (5.63%) Microsoft Excel
2 3 (4.23%) Microsoft Office
Business Applications
1 1 (1.41%) Epicor Tropos
Cloud Services
1 21 (29.58%) Azure
2 18 (25.35%) Microsoft 365
3 11 (15.49%) Power Platform
4 7 (9.86%) PowerApps
5 3 (4.23%) Entra ID
6 1 (1.41%) AWS
6 1 (1.41%) SaaS
Communications & Networking
1 8 (11.27%) Firewall
2 4 (5.63%) LAN
2 4 (5.63%) WAN
3 2 (2.82%) VPN
4 1 (1.41%) DHCP
4 1 (1.41%) DNS
4 1 (1.41%) Internet
4 1 (1.41%) WLAN
Database & Business Intelligence
1 4 (5.63%) Power BI
1 4 (5.63%) SQL Server
2 1 (1.41%) SQL Server Reporting Services
Development Applications
1 4 (5.63%) JIRA
General
1 17 (23.94%) Social Skills
2 9 (12.68%) Finance
3 7 (9.86%) Analytical Skills
3 7 (9.86%) Public Sector
4 3 (4.23%) Electronics
5 2 (2.82%) Organisational Skills
6 1 (1.41%) Financial Institution
6 1 (1.41%) Law
6 1 (1.41%) Legal
6 1 (1.41%) Marketing
6 1 (1.41%) Retail
6 1 (1.41%) Telecoms
Miscellaneous
1 4 (5.63%) IPTV
2 2 (2.82%) Driving Licence
2 2 (2.82%) Onboarding
Operating Systems
1 10 (14.08%) Windows
2 3 (4.23%) Windows Server
3 2 (2.82%) Linux
3 2 (2.82%) Mac OS
Processes & Methodologies
1 31 (43.66%) Service Delivery
2 22 (30.99%) ITSM
3 21 (29.58%) Service Management
4 19 (26.76%) Collaborative Working
5 18 (25.35%) Project Delivery
6 16 (22.54%) ITIL
7 14 (19.72%) Customer Service
8 13 (18.31%) Project Management
9 12 (16.90%) Problem-Solving
10 9 (12.68%) IT Strategy
11 8 (11.27%) Technical Leadership
12 7 (9.86%) Mentoring
12 7 (9.86%) Process Improvement
12 7 (9.86%) QMS
13 6 (8.45%) ERP
14 5 (7.04%) Coaching
15 4 (5.63%) Asset Management
15 4 (5.63%) Cybersecurity
16 3 (4.23%) Change Management
16 3 (4.23%) Strategic Planning
Programming Languages
1 4 (5.63%) SQL
2 3 (4.23%) T-SQL
3 1 (1.41%) Bash
3 1 (1.41%) C#
3 1 (1.41%) PowerShell
Qualifications
1 4 (5.63%) Degree
2 3 (4.23%) ITIL Certification
2 3 (4.23%) MCP
2 3 (4.23%) MCSE
2 3 (4.23%) Microsoft Certification
3 1 (1.41%) Azure Certification
Quality Assurance & Compliance
1 2 (2.82%) GDPR
1 2 (2.82%) QA
1 2 (2.82%) SLA
2 1 (1.41%) ISO/IEC 27001
System Software
1 17 (23.94%) Active Directory
Systems Management
1 11 (15.49%) Microsoft Intune
2 1 (1.41%) SCCM
Vendors
1 34 (47.89%) Microsoft
2 2 (2.82%) Meraki
3 1 (1.41%) Aderant
3 1 (1.41%) Epicor
3 1 (1.41%) Fortinet
3 1 (1.41%) iManage
3 1 (1.41%) Intapp