The table below looks at the statistics for the IT Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Manager in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Support Manager
Rank 844 823 852
Rank change year-on-year
-21 +29
Permanent jobs requiring an IT Support Manager 59 41 31
As % of all permanent IT jobs located in the UK 0.051% 0.038% 0.026%
As % of the Job Titles category 0.054% 0.040% 0.027%
Number of salaries quoted 50 33 16
Average salary £45,000 £55,000 £45,000
Average salary % change year-on-year
-18.18% +22.22%
90% offered a salary of more than £32,950 £35,000 £32,250
10% offered a salary of more than £55,000 £60,000 £68,250
UK excluding London average salary £45,000 £60,000 £42,250
% change year-on-year
-25.00% +42.01%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108942 102831 113237
As % of all permanent IT jobs located in the UK 94.39% 94.24% 95.16%
Number of salaries quoted 88146 85231 96833
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Manager Jobs Demand Trend in the UK

IT Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager within the UK.

IT Support Manager Salary Trend in the UK

IT Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Manager over the 3 months to 20 August 2014 within the UK.

IT Support Manager Salary Histogram in the UK

IT Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Manager within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 53 £45,000 -25.00% 4
South East +15 22 £43,750 +9.37% 1
London -7 19 £45,000 -
Kent +5 9 £45,000 -10.00% 1
City of London +1 6 £59,000 -9.23%
Scotland -14 6 £47,500 -13.63%
Yorkshire - 5 £50,000 -
Berkshire - 5 £50,000 -
East of England -3 4 £35,625 -20.83%
Edinburgh -13 4 £47,500 -
High Wycombe - 4 £37,500 -
Buckinghamshire - 4 £37,500 -
Hertfordshire -1 3 £36,250 +11.53%
South West - 3 £45,000 - 3
Letchworth - 3 £36,250 -
South Yorkshire - 3 £55,000 -
Slough - 3 £50,000 -
Reading - 2 £35,000 -
East Sussex - 2 £33,500 -
Kingston Upon Thames - 2 £29,750 -
Leeds - 2 £47,500 -
Surrey - 2 £38,000 -
West Yorkshire - 2 £47,500 -
Tunbridge Wells - 2 £42,500 -
Somerset - 1 £37,500 - 1
Wiltshire - 1 - - 1
Suffolk - 1 £35,000 -
Highbridge - 1 £37,500 -
Ipswich - 1 £35,000 -
Guildford - 1 £38,000 -

IT Support Manager
Top 30 Related IT Skills

For the 6 months to 20 August 2014, IT jobs within the UK that cited IT Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Manager in their job title.

1 62 (55.86%) Windows
2 54 (48.65%) ITIL
3 46 (41.44%) Microsoft
4 33 (29.73%) Active Directory
5 28 (25.23%) MS Exchange
6 27 (24.32%) VMware
7 23 (20.72%) SLA
8 22 (19.82%) SQL
9 21 (18.92%) Windows XP
10 19 (17.12%) MS Excel
10 19 (17.12%) Service Delivery
11 16 (14.41%) Project Management
11 16 (14.41%) Cisco
12 15 (13.51%) Microsoft Certification
12 15 (13.51%) MS Office
12 15 (13.51%) Degree
13 14 (12.61%) VMware Infrastructure
13 14 (12.61%) TCP/IP
13 14 (12.61%) Retail
14 13 (11.71%) Windows 7
15 12 (10.81%) Windows Server 2008
15 12 (10.81%) Firewall
16 11 (9.91%) SQL Server
16 11 (9.91%) Citrix
17 10 (9.01%) VPN
17 10 (9.01%) DNS
17 10 (9.01%) MCSE
17 10 (9.01%) Hyper-V
18 9 (8.11%) Office 365
18 9 (8.11%) Linux

IT Support Manager
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT jobs within the UK that cited IT Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (25.23%) MS Exchange
2 8 (7.21%) SharePoint
3 5 (4.50%) Exchange Server 2010
4 3 (2.70%) Lync
4 3 (2.70%) Blackberry Enterprise Server
5 2 (1.80%) Exchange Server 2007
5 2 (1.80%) SharePoint 2010
6 1 (0.90%) Exchange Server 2003
6 1 (0.90%) Exchange Server 2013
Applications
1 19 (17.12%) MS Excel
2 15 (13.51%) MS Office
Business Applications
1 3 (2.70%) IntelliMatch
2 1 (0.90%) Towers Watson Igloo
2 1 (0.90%) RiskWrite
Cloud Services
1 9 (8.11%) Office 365
2 2 (1.80%) Microsoft Azure
2 2 (1.80%) SaaS
3 1 (0.90%) PaaS
Communications & Networking
1 14 (12.61%) TCP/IP
2 12 (10.81%) Firewall
3 10 (9.01%) VPN
3 10 (9.01%) DNS
4 9 (8.11%) DHCP
5 7 (6.31%) WAN
6 6 (5.41%) LAN
6 6 (5.41%) VoIP
6 6 (5.41%) Wireless
7 5 (4.50%) ADSL
8 4 (3.60%) SAN
9 3 (2.70%) VLAN
9 3 (2.70%) Network Security
10 2 (1.80%) iSCSI
10 2 (1.80%) NAS
10 2 (1.80%) Asterisk PBX
10 2 (1.80%) Multicast
10 2 (1.80%) SSL
11 1 (0.90%) DMZ
11 1 (0.90%) Intranet
Database & Business Intelligence
1 11 (9.91%) SQL Server
2 1 (0.90%) Crystal Reports
2 1 (0.90%) Oracle Database
General
1 14 (12.61%) Retail
2 9 (8.11%) Finance
3 6 (5.41%) Telecoms
4 3 (2.70%) Manufacturing
4 3 (2.70%) Banking
4 3 (2.70%) Investment Banking
5 2 (1.80%) Legal
6 1 (0.90%) Publishing
6 1 (0.90%) Back Office
6 1 (0.90%) Automotive
6 1 (0.90%) French Language
6 1 (0.90%) Italian Language
Libraries, Frameworks & Software Standards
1 4 (3.60%) .NET
2 1 (0.90%) COM
2 1 (0.90%) ODBC
2 1 (0.90%) Application Packaging
2 1 (0.90%) HTML
Miscellaneous
1 6 (5.41%) EPoS
1 6 (5.41%) Blackberry
1 6 (5.41%) Enterprise Software
2 5 (4.50%) PACS
3 4 (3.60%) Statistics
3 4 (3.60%) Computer Science
3 4 (3.60%) Video Conferencing
3 4 (3.60%) Hedge funds
4 3 (2.70%) SWIFT
4 3 (2.70%) Foreign Exchange (FX)
4 3 (2.70%) Management Information System
5 2 (1.80%) Open Source
5 2 (1.80%) PDA
5 2 (1.80%) Derivative
6 1 (0.90%) PKI
6 1 (0.90%) Fat Client
6 1 (0.90%) AS400
6 1 (0.90%) Replication
6 1 (0.90%) NHS
6 1 (0.90%) Thin Client
Operating Systems
1 62 (55.86%) Windows
2 21 (18.92%) Windows XP
3 13 (11.71%) Windows 7
4 12 (10.81%) Windows Server 2008
5 9 (8.11%) Linux
6 7 (6.31%) Windows Server 2003
7 3 (2.70%) Windows Vista
8 2 (1.80%) UNIX
8 2 (1.80%) Windows Server 2012
9 1 (0.90%) Mac OS
9 1 (0.90%) Windows 8
Processes & Methodologies
1 54 (48.65%) ITIL
2 19 (17.12%) Service Delivery
3 16 (14.41%) Project Management
4 8 (7.21%) Disaster Recovery
4 8 (7.21%) Business Continuity
5 6 (5.41%) PRINCE2
6 5 (4.50%) Change Management
6 5 (4.50%) Workflow
6 5 (4.50%) Performance Management
6 5 (4.50%) ITIL V3
6 5 (4.50%) Mobile Device Management
7 4 (3.60%) Service Management
7 4 (3.60%) Supplier Management
7 4 (3.60%) Problem Management
8 3 (2.70%) Wealth Management
8 3 (2.70%) Operations Management
8 3 (2.70%) E-Commerce
8 3 (2.70%) Continuous Improvement
9 2 (1.80%) Time Management
9 2 (1.80%) Network Management
Programming Languages
1 22 (19.82%) SQL
2 6 (5.41%) T-SQL
3 1 (0.90%) VB
3 1 (0.90%) VB6
3 1 (0.90%) Java
3 1 (0.90%) PL/SQL
Qualifications
1 15 (13.51%) Microsoft Certification
1 15 (13.51%) Degree
2 10 (9.01%) MCSE
3 7 (6.31%) MCP
3 7 (6.31%) ITIL Certification
4 4 (3.60%) Cisco Certification
5 3 (2.70%) CCNA
6 2 (1.80%) MCITP
6 2 (1.80%) MBCS
6 2 (1.80%) SC Cleared
6 2 (1.80%) Security Cleared
6 2 (1.80%) ITIL Foundation Certificate
6 2 (1.80%) VMware Certified Professional (VCP)
6 2 (1.80%) MCSA
7 1 (0.90%) HND
7 1 (0.90%) MCTS
7 1 (0.90%) CITP
Quality Assurance & Compliance
1 23 (20.72%) SLA
2 4 (3.60%) HL7
2 4 (3.60%) DICOM
3 1 (0.90%) Sarbanes-Oxley
3 1 (0.90%) ISO/IEC 27001
3 1 (0.90%) COBIT
System Software
1 33 (29.73%) Active Directory
2 14 (12.61%) VMware Infrastructure
3 10 (9.01%) Hyper-V
4 2 (1.80%) XenApp
5 1 (0.90%) XenServer
5 1 (0.90%) XenDesktop
Systems Management
1 6 (5.41%) SCCM
2 2 (1.80%) SCOM
2 2 (1.80%) WSUS
Vendors
1 46 (41.44%) Microsoft
2 27 (24.32%) VMware
3 16 (14.41%) Cisco
4 11 (9.91%) Citrix
5 5 (4.50%) Apple
6 3 (2.70%) Reuters
6 3 (2.70%) Bloomberg
6 3 (2.70%) Retalix
6 3 (2.70%) Polycom
6 3 (2.70%) Murex
6 3 (2.70%) ServiceNow
7 2 (1.80%) HP
7 2 (1.80%) Avaya
7 2 (1.80%) Oracle
7 2 (1.80%) Adobe
7 2 (1.80%) Capita
7 2 (1.80%) CheckPoint
8 1 (0.90%) WatchGuard
8 1 (0.90%) RedPrairie
8 1 (0.90%) BMC
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: 2 days ago
Bath, Avon
University of Bath
Salary: From £30,728 to £36,661 per annum
Posted: 9 days ago
Swindon
Hays IT - Uk Posting account
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 14 days ago
Kent
Required IT
Salary: £40,000 - £50,000 per year
Posted: 14 days ago