The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 811 797 823
Rank change year-on-year
-14 +26
Permanent jobs requiring an ITIL Service Manager 97 173 162
As % of all permanent IT jobs located in the UK 0.099% 0.16% 0.14%
As % of the Job Titles category 0.10% 0.16% 0.14%
Number of salaries quoted 80 153 150
Median salary £50,000 £48,000 £52,500
Median salary % change year-on-year
+4.16% -8.57%
90% offered a salary of more than £40,673 £37,500 £35,763
10% offered a salary of more than £70,000 £63,500 £75,000
UK excluding London median salary £45,000 £46,000 £47,500
% change year-on-year
-2.17% -3.15%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94638 106188 112312
As % of all permanent IT jobs located in the UK 96.43% 96.31% 96.48%
Number of salaries quoted 79637 87538 91558
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 25 July 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 95 £50,000 +4.16% 3
London +5 44 £51,250 -5.96% 3
City of London +59 16 £60,000 +1.69%
South East +29 13 £46,250 -15.90%
Yorkshire +31 11 £45,000 -
East of England +33 9 £55,000 +14.58%
West Yorkshire +21 9 £50,000 +21.21%
Essex +9 9 £55,000 +14.58%
Surrey +31 7 £45,000 -25.00%
South West +19 7 £40,000 +6.66%
North West +16 7 £45,000 -
Chelmsford +9 7 £55,000 +14.58%
Bradford - 6 - -
Kingston Upon Thames - 5 £40,673 -
Bristol +16 4 £43,750 -
Berkshire +8 4 £48,250 -10.23%
East Midlands +1 4 £33,500 -4.28%
Woking -1 4 £47,500 +11.76%
Merseyside - 4 £63,750 -
Northamptonshire +12 3 - -
Liverpool - 3 £82,500 -
Cheshire - 3 £42,000 -
Leatherhead - 3 £42,500 -
Leeds +26 2 £48,750 +8.33%
Northampton +10 2 - -
Manchester -10 2 £45,000 -
Devon - 2 £30,000 -
Northwich - 2 £42,000 -
Glasgow - 2 - - 1
Scotland - 2 - - 1

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 25 July 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 257 (100.00%) ITIL
2 168 (65.37%) Service Delivery
3 141 (54.86%) Service Management
4 87 (33.85%) ITIL Certification
5 81 (31.52%) SLA
6 71 (27.63%) Finance
7 66 (25.68%) ITIL V3
7 66 (25.68%) PRINCE2
8 61 (23.74%) Project Management
9 59 (22.96%) ITSM
10 38 (14.79%) Change Management
10 38 (14.79%) Microsoft
11 30 (11.67%) Stakeholder Management
12 25 (9.73%) Windows
12 25 (9.73%) Continuous Improvement
13 23 (8.95%) Problem Management
13 23 (8.95%) Banking
14 22 (8.56%) Service Design
15 20 (7.78%) Supplier Management
16 18 (7.00%) SQL Server
17 17 (6.61%) Agile Software Development
17 17 (6.61%) Incident Management
17 17 (6.61%) Process Improvement
18 16 (6.23%) PRINCE2 Certification
18 16 (6.23%) Line Management
19 15 (5.84%) Telecoms
20 14 (5.45%) MS Excel
21 13 (5.06%) Transition Management
22 12 (4.67%) Security Cleared
22 12 (4.67%) Degree

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.28%) WordPress
2 5 (1.95%) MS Exchange
3 4 (1.56%) WebSphere
4 1 (0.39%) SharePoint
4 1 (0.39%) Skype for Business
Applications
1 14 (5.45%) MS Excel
2 9 (3.50%) MS Office
3 1 (0.39%) MS Project
Business Applications
1 3 (1.17%) Remedy ITSM
2 1 (0.39%) SAP CRM
2 1 (0.39%) SAP Oil and Gas
Cloud Services
1 3 (1.17%) Microsoft Azure
2 2 (0.78%) Amazon AWS
2 2 (0.78%) IaaS
2 2 (0.78%) Office 365
2 2 (0.78%) PaaS
2 2 (0.78%) SaaS
Communications & Networking
1 12 (4.67%) Intranet
2 5 (1.95%) Firewall
2 5 (1.95%) Internet
3 2 (0.78%) LAN
3 2 (0.78%) WAN
4 1 (0.39%) Cisco IOS
4 1 (0.39%) Cisco IPT
4 1 (0.39%) DHCP
4 1 (0.39%) DNS
4 1 (0.39%) NAS
4 1 (0.39%) PSTN
4 1 (0.39%) SAN
Database & Business Intelligence
1 18 (7.00%) SQL Server
2 11 (4.28%) SQL Server Reporting Services
3 1 (0.39%) Big Data
Development Applications
1 1 (0.39%) JIRA
1 1 (0.39%) Team Foundation Server
General
1 71 (27.63%) Finance
2 23 (8.95%) Banking
3 15 (5.84%) Telecoms
4 9 (3.50%) Retail
5 5 (1.95%) Manufacturing
6 4 (1.56%) French Language
6 4 (1.56%) Marketing
7 2 (0.78%) Billing
7 2 (0.78%) Financial Institution
7 2 (0.78%) German Language
7 2 (0.78%) Italian Language
7 2 (0.78%) Portuguese Language
7 2 (0.78%) Publishing
7 2 (0.78%) Spanish Language
8 1 (0.39%) Advertising
8 1 (0.39%) Back Office
8 1 (0.39%) Electronics
8 1 (0.39%) Front Office
8 1 (0.39%) Law
8 1 (0.39%) Legal
Miscellaneous
1 10 (3.89%) Analytical Skills
1 10 (3.89%) Virtual Team
2 8 (3.11%) PMI
3 7 (2.72%) Performance Metrics
4 6 (2.33%) Data Centre
4 6 (2.33%) Management Information System
4 6 (2.33%) Statistics
5 4 (1.56%) Blackberry
5 4 (1.56%) Fat Client
5 4 (1.56%) SWIFT
5 4 (1.56%) Thin Client
6 2 (0.78%) Derivative
6 2 (0.78%) iPad
6 2 (0.78%) Reinsurance
6 2 (0.78%) Smartphone
7 1 (0.39%) CMDB
7 1 (0.39%) Driving Licence
7 1 (0.39%) Fintech
7 1 (0.39%) Social Media
7 1 (0.39%) User Experience
Operating Systems
1 25 (9.73%) Windows
2 5 (1.95%) Windows 7
3 2 (0.78%) Unix
3 2 (0.78%) Windows Server
4 1 (0.39%) AIX
4 1 (0.39%) Android
4 1 (0.39%) Linux
4 1 (0.39%) Mac OS X
4 1 (0.39%) Windows 10
4 1 (0.39%) Windows Server 2008
4 1 (0.39%) Windows Server 2012
Processes & Methodologies
1 257 (100.00%) ITIL
2 168 (65.37%) Service Delivery
3 141 (54.86%) Service Management
4 66 (25.68%) ITIL V3
4 66 (25.68%) PRINCE2
5 61 (23.74%) Project Management
6 59 (22.96%) ITSM
7 38 (14.79%) Change Management
8 30 (11.67%) Stakeholder Management
9 25 (9.73%) Continuous Improvement
10 23 (8.95%) Problem Management
11 22 (8.56%) Service Design
12 20 (7.78%) Supplier Management
13 17 (6.61%) Agile Software Development
13 17 (6.61%) Incident Management
13 17 (6.61%) Process Improvement
14 16 (6.23%) Line Management
15 13 (5.06%) Transition Management
16 12 (4.67%) People Management
17 11 (4.28%) Process Management
Programming Languages
1 2 (0.78%) C
1 2 (0.78%) SQL
Qualifications
1 87 (33.85%) ITIL Certification
2 16 (6.23%) PRINCE2 Certification
3 12 (4.67%) Degree
3 12 (4.67%) Security Cleared
4 10 (3.89%) PMI Certification
5 2 (0.78%) PMP
6 1 (0.39%) A+ Certification
6 1 (0.39%) ACCA
6 1 (0.39%) APMP
6 1 (0.39%) ITIL Foundation Certificate
6 1 (0.39%) MCP
6 1 (0.39%) Microsoft Certification
6 1 (0.39%) Postgraduate
6 1 (0.39%) SC Cleared
Quality Assurance & Compliance
1 81 (31.52%) SLA
2 2 (0.78%) ISO/IEC 27001
3 1 (0.39%) ISO/IEC 17799
3 1 (0.39%) ISO19770
3 1 (0.39%) QA
3 1 (0.39%) Sarbanes-Oxley
System Software
1 4 (1.56%) Active Directory
1 4 (1.56%) VMware Infrastructure
1 4 (1.56%) XenApp
Systems Management
1 2 (0.78%) Control-M
2 1 (0.39%) Cisco CUCM
2 1 (0.39%) Cisco UCCE
2 1 (0.39%) SCCM
2 1 (0.39%) SCSM
Vendors
1 38 (14.79%) Microsoft
2 10 (3.89%) ServiceNow
3 9 (3.50%) Sun
4 8 (3.11%) Citrix
5 5 (1.95%) IBM
5 5 (1.95%) VMware
6 4 (1.56%) SAP
6 4 (1.56%) Wyse
7 3 (1.17%) Cisco
7 3 (1.17%) HP
7 3 (1.17%) Oracle
7 3 (1.17%) Remedy
8 2 (0.78%) BMC
9 1 (0.39%) Apple
9 1 (0.39%) Cognizant
9 1 (0.39%) Dell
9 1 (0.39%) Facebook
9 1 (0.39%) Salesforce.com
9 1 (0.39%) Siebel
9 1 (0.39%) SolarWinds
London
Executive Resource Group
Salary: £325 - £375 per day
Posted: 7 hours ago
East London
Senitor Associates
Salary: £35 - £50 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 5 days ago
Glasgow
Education Scotland
Salary: £46,424 - £54,458 plus ICT Pay Supplement* of £4,000 per annum pro rata
Posted: 25 days ago