The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
ITIL Service Manager
Rank 852 853 866
Rank change year-on-year
+1 +13
Permanent jobs requiring an ITIL Service Manager 14 22 20
As % of all permanent IT jobs located in the UK 0.013% 0.021% 0.018%
As % of the Job Titles category 0.014% 0.022% 0.019%
Number of salaries quoted 8 13 19
Average salary £61,250 £42,500 £52,500
Average salary % change year-on-year
+44.11% -19.04%
90% offered a salary of more than £38,950 £37,000 £39,900
10% offered a salary of more than £67,500 £52,500 £125,000
UK excluding London average salary £47,000 £50,000 £50,000
% change year-on-year
-6.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98723 98609 105043
As % of all permanent IT jobs located in the UK 94.80% 94.57% 95.11%
Number of salaries quoted 82175 79630 90068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 29 January 2015 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 14 £61,250 +44.11% 2
London -4 6 £63,750 +70.00%
East of England -10 4 - - 1
Peterborough - 4 - - 1
Cambridgeshire - 4 - - 1
South East -24 2 - -
Leeds +11 1 - -
North West -3 1 £57,500 -
West Yorkshire -7 1 - -
Yorkshire -8 1 - -
Surrey -12 1 - -
Oxford - 1 - -
City of London - 1 £62,500 -
South West - 1 £36,500 - 1
Cumbria - 1 £57,500 -
Oxfordshire - 1 - -
Barrow-in-Furness - 1 £57,500 -
Bristol - 1 £36,500 - 1
Bromley - 1 £40,000 -
Croydon - 1 £67,500 -
Egham - 1 - -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 29 (100.00%) ITIL
2 14 (48.28%) Service Management
3 11 (37.93%) ITIL Certification
4 10 (34.48%) Finance
4 10 (34.48%) Service Delivery
5 7 (24.14%) SLA
5 7 (24.14%) Problem Management
6 6 (20.69%) Configuration Management
7 4 (13.79%) Project Management
7 4 (13.79%) Change Management
7 4 (13.79%) Release Management
7 4 (13.79%) CMDB
7 4 (13.79%) Software Architecture
7 4 (13.79%) Supplier Management
7 4 (13.79%) Incident Management
8 3 (10.34%) Operations Management
8 3 (10.34%) Knowledge Management
8 3 (10.34%) ITIL V3
8 3 (10.34%) Transition Management
8 3 (10.34%) ITSM
9 2 (6.90%) Stakeholder Management
9 2 (6.90%) Performance Management
9 2 (6.90%) Analytical Skills
9 2 (6.90%) People Management
9 2 (6.90%) COBIT
9 2 (6.90%) QA
10 1 (3.45%) Enterprise Architecture
10 1 (3.45%) Project Planning
10 1 (3.45%) Statistical Analysis
10 1 (3.45%) Process Architecture

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (3.45%) MS Office
General
1 10 (34.48%) Finance
2 1 (3.45%) Law
2 1 (3.45%) Legal
2 1 (3.45%) Back Office
Miscellaneous
1 4 (13.79%) CMDB
2 2 (6.90%) Analytical Skills
3 1 (3.45%) User Experience
Processes & Methodologies
1 29 (100.00%) ITIL
2 14 (48.28%) Service Management
3 10 (34.48%) Service Delivery
4 7 (24.14%) Problem Management
5 6 (20.69%) Configuration Management
6 4 (13.79%) Project Management
6 4 (13.79%) Change Management
6 4 (13.79%) Release Management
6 4 (13.79%) Software Architecture
6 4 (13.79%) Supplier Management
6 4 (13.79%) Incident Management
7 3 (10.34%) Operations Management
7 3 (10.34%) Knowledge Management
7 3 (10.34%) ITIL V3
7 3 (10.34%) Transition Management
7 3 (10.34%) ITSM
8 2 (6.90%) Stakeholder Management
8 2 (6.90%) Performance Management
8 2 (6.90%) People Management
9 1 (3.45%) Enterprise Architecture
Qualifications
1 11 (37.93%) ITIL Certification
2 1 (3.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (24.14%) SLA
2 2 (6.90%) COBIT
2 2 (6.90%) QA
Vendors
1 1 (3.45%) LANDesk
1 1 (3.45%) Remedy
1 1 (3.45%) Microsoft
1 1 (3.45%) Fidessa
1 1 (3.45%) Oracle
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 2 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum Strong market salaries on offer
Posted: 6 days ago