The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 842 789 823
Rank change year-on-year
-53 +34
Permanent jobs requiring an ITIL Service Manager 94 186 184
As % of all permanent IT jobs located in the UK 0.096% 0.17% 0.15%
As % of the Job Titles category 0.100% 0.17% 0.16%
Number of salaries quoted 85 159 172
Median salary £49,250 £50,000 £53,000
Median salary % change year-on-year
-1.50% -5.66%
90% offered a salary of more than £41,850 £37,500 £36,000
10% offered a salary of more than £72,500 £62,500 £70,000
UK excluding London median salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94361 106979 116217
As % of all permanent IT jobs located in the UK 96.39% 96.46% 96.49%
Number of salaries quoted 79501 88148 95129
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 30 June 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 93 £50,000 - 7
London -3 54 £50,000 -6.10% 3
City of London +40 14 £63,750 +2.00% 1
South East +24 10 £46,250 -15.90% 2
Yorkshire +25 9 £47,500 +5.55% 2
Kingston Upon Thames - 9 £40,673 -
North West +23 8 £45,000 -
East of England +19 6 £55,000 +10.00%
South West +14 6 £45,000 +20.00%
West Yorkshire +24 5 £47,500 +15.15% 2
Surrey +22 5 £45,500 -17.27% 1
Essex +15 5 £55,000 +14.58%
Berkshire +4 4 £55,000 +2.32% 1
Merseyside - 4 £63,750 -
Woking - 4 £47,500 -
Bristol +23 3 £47,500 -
Leeds +21 3 £47,500 +5.55%
Chelmsford +11 3 £55,000 +14.58%
Manchester +6 3 £45,000 -
Liverpool - 3 £82,500 -
Cheshire - 3 £42,000 -
Beckenham - 3 £46,000 -
Northwich - 2 £42,000 -
Swindon - 2 £42,500 -
Wiltshire - 2 £42,500 -
Luton +14 1 - -
Newbury +10 1 - -
Bedfordshire +10 1 - -
Scotland +8 1 £38,349 -31.82%
Coventry +1 1 £42,500 +6.25%

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 255 (100.00%) ITIL
2 161 (63.14%) Service Delivery
3 137 (53.73%) Service Management
4 93 (36.47%) ITIL Certification
5 70 (27.45%) SLA
5 70 (27.45%) Finance
6 69 (27.06%) ITIL V3
7 64 (25.10%) PRINCE2
8 63 (24.71%) ITSM
9 55 (21.57%) Project Management
10 43 (16.86%) Change Management
11 35 (13.73%) Microsoft
12 33 (12.94%) Stakeholder Management
13 29 (11.37%) Continuous Improvement
14 25 (9.80%) Banking
15 24 (9.41%) Windows
16 20 (7.84%) Problem Management
16 20 (7.84%) Line Management
17 19 (7.45%) Telecoms
18 17 (6.67%) Process Improvement
18 17 (6.67%) Service Design
19 16 (6.27%) Supplier Management
19 16 (6.27%) Agile Software Development
19 16 (6.27%) SQL Server
20 15 (5.88%) Degree
21 14 (5.49%) E-Commerce
22 13 (5.10%) Sun
22 13 (5.10%) Incident Management
22 13 (5.10%) Performance Management
23 12 (4.71%) Transition Management

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.31%) WordPress
2 4 (1.57%) WebSphere
3 3 (1.18%) MS Exchange
4 1 (0.39%) SharePoint
4 1 (0.39%) Skype for Business
Applications
1 12 (4.71%) MS Excel
2 6 (2.35%) MS Office
3 1 (0.39%) MS Project
Business Applications
1 4 (1.57%) Remedy ITSM
2 1 (0.39%) SAP CRM
2 1 (0.39%) SAP Oil and Gas
Cloud Services
1 3 (1.18%) Microsoft Azure
2 2 (0.78%) Amazon AWS
2 2 (0.78%) IaaS
2 2 (0.78%) Office 365
2 2 (0.78%) PaaS
2 2 (0.78%) SaaS
Communications & Networking
1 12 (4.71%) Intranet
2 3 (1.18%) Firewall
2 3 (1.18%) Internet
3 2 (0.78%) LAN
3 2 (0.78%) WAN
4 1 (0.39%) Cisco IOS
4 1 (0.39%) Cisco IPT
4 1 (0.39%) DHCP
4 1 (0.39%) DNS
4 1 (0.39%) NAS
4 1 (0.39%) PSTN
4 1 (0.39%) SAN
Database & Business Intelligence
1 16 (6.27%) SQL Server
2 11 (4.31%) SQL Server Reporting Services
Development Applications
1 1 (0.39%) JIRA
1 1 (0.39%) Team Foundation Server
General
1 70 (27.45%) Finance
2 25 (9.80%) Banking
3 19 (7.45%) Telecoms
4 6 (2.35%) Retail
5 5 (1.96%) Marketing
6 4 (1.57%) Advertising
6 4 (1.57%) French Language
7 2 (0.78%) Billing
7 2 (0.78%) Financial Institution
7 2 (0.78%) German Language
7 2 (0.78%) Italian Language
7 2 (0.78%) Portuguese Language
7 2 (0.78%) Publishing
7 2 (0.78%) Spanish Language
8 1 (0.39%) Back Office
8 1 (0.39%) Electronics
8 1 (0.39%) Front Office
8 1 (0.39%) Law
8 1 (0.39%) Legal
8 1 (0.39%) Manufacturing
Miscellaneous
1 8 (3.14%) PMI
1 8 (3.14%) Virtual Team
2 7 (2.75%) Performance Metrics
3 6 (2.35%) Analytical Skills
3 6 (2.35%) Statistics
4 4 (1.57%) Blackberry
4 4 (1.57%) Data Centre
4 4 (1.57%) Fat Client
4 4 (1.57%) SWIFT
4 4 (1.57%) Thin Client
5 3 (1.18%) CMDB
6 2 (0.78%) iPad
6 2 (0.78%) Reinsurance
6 2 (0.78%) Smartphone
7 1 (0.39%) Derivative
7 1 (0.39%) Driving Licence
7 1 (0.39%) Fintech
7 1 (0.39%) Foreign Exchange (FX)
7 1 (0.39%) iPhone
7 1 (0.39%) Social Media
Operating Systems
1 24 (9.41%) Windows
2 6 (2.35%) Windows 7
3 2 (0.78%) Unix
3 2 (0.78%) Windows Server
4 1 (0.39%) AIX
4 1 (0.39%) Android
4 1 (0.39%) Linux
4 1 (0.39%) Mac OS X
4 1 (0.39%) Windows 10
4 1 (0.39%) Windows 8
4 1 (0.39%) Windows Server 2008
4 1 (0.39%) Windows Server 2012
4 1 (0.39%) Windows XP
Processes & Methodologies
1 255 (100.00%) ITIL
2 161 (63.14%) Service Delivery
3 137 (53.73%) Service Management
4 69 (27.06%) ITIL V3
5 64 (25.10%) PRINCE2
6 63 (24.71%) ITSM
7 55 (21.57%) Project Management
8 43 (16.86%) Change Management
9 33 (12.94%) Stakeholder Management
10 29 (11.37%) Continuous Improvement
11 20 (7.84%) Line Management
11 20 (7.84%) Problem Management
12 17 (6.67%) Process Improvement
12 17 (6.67%) Service Design
13 16 (6.27%) Agile Software Development
13 16 (6.27%) Supplier Management
14 14 (5.49%) E-Commerce
15 13 (5.10%) Incident Management
15 13 (5.10%) Performance Management
16 12 (4.71%) Transition Management
Programming Languages
1 2 (0.78%) SQL
Qualifications
1 93 (36.47%) ITIL Certification
2 15 (5.88%) Degree
3 12 (4.71%) PRINCE2 Certification
3 12 (4.71%) Security Cleared
4 9 (3.53%) PMI Certification
5 1 (0.39%) A+ Certification
5 1 (0.39%) ITIL Foundation Certificate
5 1 (0.39%) MCP
5 1 (0.39%) Microsoft Certification
5 1 (0.39%) PMP
5 1 (0.39%) Postgraduate
5 1 (0.39%) SC Cleared
Quality Assurance & Compliance
1 70 (27.45%) SLA
2 3 (1.18%) ISO/IEC 27001
3 2 (0.78%) PMBOK
3 2 (0.78%) QA
4 1 (0.39%) ISO 9001
4 1 (0.39%) ISO/IEC 17799
4 1 (0.39%) ISO19770
4 1 (0.39%) Sarbanes-Oxley
System Software
1 6 (2.35%) VMware Infrastructure
1 6 (2.35%) XenApp
2 5 (1.96%) Active Directory
3 2 (0.78%) Virtual Desktop
3 2 (0.78%) XenDesktop
Systems Management
1 2 (0.78%) Control-M
2 1 (0.39%) Cisco CUCM
2 1 (0.39%) Cisco UCCE
2 1 (0.39%) SCCM
Vendors
1 35 (13.73%) Microsoft
2 13 (5.10%) Sun
3 10 (3.92%) Citrix
4 7 (2.75%) ServiceNow
4 7 (2.75%) VMware
5 5 (1.96%) SAP
6 4 (1.57%) Cisco
6 4 (1.57%) IBM
6 4 (1.57%) Oracle
6 4 (1.57%) Remedy
6 4 (1.57%) Wyse
7 3 (1.18%) BMC
8 2 (0.78%) AppSense
8 2 (0.78%) HP
8 2 (0.78%) Siebel
9 1 (0.39%) Apple
9 1 (0.39%) Dell
9 1 (0.39%) EMC
9 1 (0.39%) NetApp
9 1 (0.39%) Salesforce.com
Reading, Berkshire
Resource Group
Salary: From £70,000 to £75,000 per annum £70-75K + 10% Bonus
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £45,000 - £55,000 + Package
Posted: 2 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 5 days ago
Bradford
Morrisons
Salary: Competitive
Posted: 20 days ago
Bradford
Morrisons
Salary: Competitive
Posted: 20 days ago