The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
ITIL Service Manager
UK
Rank 736 808 715
Rank change year-on-year
+72 -93
Permanent jobs requiring an ITIL Service Manager 113 131 237
As % of all permanent IT jobs located in the UK 0.13% 0.13% 0.23%
As % of the Job Titles category 0.14% 0.14% 0.23%
Number of salaries quoted 95 116 190
Median salary £55,000 £50,000 £55,000
Median salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £37,500 £37,500 £40,000
10% offered a salary of more than £70,000 £70,000 £67,750
UK excluding London median salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81391 96427 101725
As % of all permanent IT jobs located in the UK 96.45% 96.46% 96.70%
Number of salaries quoted 67597 80923 84638
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,999 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 20 January 2017 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +73 108 £55,000 +10.00% 4
London +71 47 £56,250 +2.27% 2
South East +69 20 £50,000 -
East of England +28 17 £61,500 +60.78%
Essex - 12 £61,250 -
Yorkshire +21 11 £36,000 -20.00%
Chelmsford - 10 £61,500 -
West Yorkshire +26 9 £36,000 -42.40%
Bromley - 7 - -
Leeds +17 6 £36,000 -42.40%
South West +15 6 £55,000 +29.41%
North West -14 6 £40,000 -5.88%
Berkshire +53 5 £57,500 +43.75%
Hertfordshire +4 5 £65,000 +23.80%
Watford - 5 £65,000 -
Hampshire +15 4 £42,500 -32.00%
Bristol +5 4 £55,000 +18.91%
Manchester -19 4 £47,500 -5.00%
Reading - 4 - -
Home Counties - 4 £50,000 -
Surrey +33 3 £40,000 -23.80%
West Sussex - 3 £55,000 -
South Yorkshire +6 2 £37,500 -16.66%
Cardiff +6 2 £40,000 -
South Wales +4 2 £40,000 -
Wales +2 2 £40,000 -
Basingstoke - 2 £55,000 -
Barnsley - 2 £37,500 -
Beckenham - 2 £42,500 -
Wakefield - 2 £35,000 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 203 (100.00%) ITIL
2 101 (49.75%) Service Delivery
2 101 (49.75%) Service Management
3 71 (34.98%) SLA
4 60 (29.56%) ITIL Certification
5 54 (26.60%) Finance
6 47 (23.15%) Stakeholder Management
7 44 (21.67%) ITSM
8 38 (18.72%) Change Management
9 36 (17.73%) Incident Management
10 35 (17.24%) Project Management
10 35 (17.24%) ITIL V3
11 31 (15.27%) Problem Management
12 23 (11.33%) PRINCE2
13 22 (10.84%) Data Centre
14 20 (9.85%) Continuous Improvement
14 20 (9.85%) Windows
14 20 (9.85%) Microsoft
15 17 (8.37%) MS Excel
16 16 (7.88%) Line Management
16 16 (7.88%) Banking
17 15 (7.39%) Service Desk Management
18 14 (6.90%) Analytical Skills
18 14 (6.90%) People Management
18 14 (6.90%) Configuration Management
19 13 (6.40%) Process Improvement
20 12 (5.91%) Risk Management
21 10 (4.93%) Performance Management
21 10 (4.93%) Firewall
21 10 (4.93%) Asset Management

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.96%) MS Exchange
2 4 (1.97%) SharePoint
3 3 (1.48%) Oracle Workflow
4 1 (0.49%) WebSphere
4 1 (0.49%) WebSphere Application Server
Applications
1 17 (8.37%) MS Excel
2 4 (1.97%) MS Office
3 1 (0.49%) MS PowerPoint
Business Applications
1 3 (1.48%) Oracle Assets
1 3 (1.48%) Oracle Financials
1 3 (1.48%) Oracle General Ledger
1 3 (1.48%) Oracle Internet Expenses
1 3 (1.48%) Oracle iProcurement
1 3 (1.48%) Oracle Payables
1 3 (1.48%) Oracle Receivables
Cloud Services
1 4 (1.97%) SaaS
2 2 (0.99%) IaaS
3 1 (0.49%) Office 365
3 1 (0.49%) SuccessFactors
Communications & Networking
1 10 (4.93%) Firewall
2 5 (2.46%) Internet
2 5 (2.46%) LAN
2 5 (2.46%) VLAN
2 5 (2.46%) WAN
3 1 (0.49%) HTTP
Database & Business Intelligence
1 9 (4.43%) SQL Server
2 4 (1.97%) Power BI
3 1 (0.49%) Crystal Reports
3 1 (0.49%) Data Warehouse
3 1 (0.49%) DB2
3 1 (0.49%) Relational Database
3 1 (0.49%) SAP HANA
Development Applications
1 2 (0.99%) JIRA
General
1 54 (26.60%) Finance
2 16 (7.88%) Banking
3 9 (4.43%) Telecoms
4 8 (3.94%) Retail
5 7 (3.45%) Law
6 6 (2.96%) Marketing
7 5 (2.46%) Financial Institution
8 4 (1.97%) Legal
9 2 (0.99%) Advertising
9 2 (0.99%) German Language
9 2 (0.99%) Investment Banking
10 1 (0.49%) Billing
10 1 (0.49%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.49%) J2EE
Miscellaneous
1 22 (10.84%) Data Centre
2 14 (6.90%) Analytical Skills
3 9 (4.43%) Virtual Team
4 7 (3.45%) CMDB
5 4 (1.97%) Derivative
6 3 (1.48%) Foreign Exchange (FX)
6 3 (1.48%) Statistics
6 3 (1.48%) User Experience
7 2 (0.99%) FMCG
8 1 (0.49%) Enterprise Cloud
8 1 (0.49%) IVR
8 1 (0.49%) Management Information System
8 1 (0.49%) Performance Metrics
Operating Systems
1 20 (9.85%) Windows
2 6 (2.96%) Windows 7
2 6 (2.96%) Windows Server
3 2 (0.99%) Android
3 2 (0.99%) Apple iOS
4 1 (0.49%) Linux
4 1 (0.49%) Unix
4 1 (0.49%) Windows 10
Processes & Methodologies
1 203 (100.00%) ITIL
2 101 (49.75%) Service Delivery
2 101 (49.75%) Service Management
3 47 (23.15%) Stakeholder Management
4 44 (21.67%) ITSM
5 38 (18.72%) Change Management
6 36 (17.73%) Incident Management
7 35 (17.24%) ITIL V3
7 35 (17.24%) Project Management
8 31 (15.27%) Problem Management
9 23 (11.33%) PRINCE2
10 20 (9.85%) Continuous Improvement
11 16 (7.88%) Line Management
12 15 (7.39%) Service Desk Management
13 14 (6.90%) Configuration Management
13 14 (6.90%) People Management
14 13 (6.40%) Process Improvement
15 12 (5.91%) Risk Management
16 10 (4.93%) Asset Management
16 10 (4.93%) Performance Management
Programming Languages
1 9 (4.43%) SQL
2 4 (1.97%) VBA
3 2 (0.99%) C
4 1 (0.49%) Java
Qualifications
1 60 (29.56%) ITIL Certification
2 9 (4.43%) PRINCE2 Certification
3 8 (3.94%) Security Cleared
4 7 (3.45%) Microsoft Certification
4 7 (3.45%) SC Cleared
5 6 (2.96%) Degree
5 6 (2.96%) MCSE
6 5 (2.46%) MCP
7 4 (1.97%) CCNA
7 4 (1.97%) CISA
7 4 (1.97%) Cisco Certification
7 4 (1.97%) CISM
7 4 (1.97%) CISSP
8 3 (1.48%) MCSA
9 2 (0.99%) MCDST
9 2 (0.99%) MCITP
10 1 (0.49%) A+ Certification
10 1 (0.49%) Six Sigma Green Belt
Quality Assurance & Compliance
1 71 (34.98%) SLA
2 9 (4.43%) ISO/IEC 27001
3 6 (2.96%) QA
4 4 (1.97%) ISO 9000
5 3 (1.48%) PCI DSS
6 2 (0.99%) Sarbanes-Oxley
7 1 (0.49%) COBIT
System Software
1 8 (3.94%) Active Directory
Vendors
1 20 (9.85%) Microsoft
2 8 (3.94%) Citrix
3 6 (2.96%) ServiceNow
4 4 (1.97%) CheckPoint
4 4 (1.97%) F5
4 4 (1.97%) Fortinet
4 4 (1.97%) Palo Alto
5 3 (1.48%) Oracle
5 3 (1.48%) SAP
6 2 (0.99%) Atlassian
6 2 (0.99%) HP
6 2 (0.99%) IBM
6 2 (0.99%) Sun
7 1 (0.49%) Apple
7 1 (0.49%) Ariba
7 1 (0.49%) Concur
7 1 (0.49%) NetApp
7 1 (0.49%) Remedy
7 1 (0.49%) Signiant
7 1 (0.49%) SolarWinds
London
Burns Sheehan
Salary: £45000.00 - £55000 per annum + bonus + beneifts
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £50000 per annum + bonus, pension etc.
Posted: 4 days ago
Newcastle
RCDTS
Salary: £45,000 - £60,000 per year
Posted: 23 days ago