The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
ITIL Service Manager
Rank 877 909 860
Rank change year-on-year
+32 -49
Permanent jobs requiring an ITIL Service Manager 27 11 20
As % of all permanent IT jobs located in the UK 0.024% 0.009% 0.018%
As % of the Job Titles category 0.026% 0.010% 0.019%
Number of salaries quoted 22 10 19
Average salary £55,000 £51,250 £55,000
Average salary % change year-on-year
+7.31% -6.81%
90% offered a salary of more than £40,000 £41,500 £42,500
10% offered a salary of more than £62,250 £53,250 £75,000
UK excluding London average salary £55,000 £42,500 £52,500
% change year-on-year
+29.41% -19.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104512 113471 104451
As % of all permanent IT jobs located in the UK 94.63% 94.62% 94.69%
Number of salaries quoted 85520 92371 86950
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 5 May 2015 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +59 27 £55,000 +7.31% 1
East of England +23 10 £55,000 -8.33%
Peterborough - 9 £55,000 -
Cambridgeshire - 9 £55,000 -
London +15 5 £60,000 +14.28%
South East +22 4 £40,000 -5.88%
Surrey +18 3 £40,000 -5.88%
Yorkshire +15 3 £45,000 +38.46%
West Midlands - 3 £50,000 -
Sheffield - 3 £45,000 -
South Yorkshire - 3 £45,000 -
City of London +33 2 £56,250 +7.14%
East Midlands - 2 £55,000 -
Warwickshire - 2 £50,000 -
Nottinghamshire - 2 £55,000 -
Stratford-upon-Avon - 2 £50,000 -
Nottingham - 2 £55,000 -
Essex +5 1 £60,000 -
Berkshire - 1 £75,000 -
Coventry - 1 £60,000 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 39 (100.00%) ITIL
2 24 (61.54%) Service Management
3 14 (35.90%) Configuration Management
4 13 (33.33%) CMDB
5 12 (30.77%) Service Delivery
6 10 (25.64%) Finance
7 9 (23.08%) Change Management
8 8 (20.51%) Release Management
9 7 (17.95%) Stakeholder Management
9 7 (17.95%) ITSM
10 6 (15.38%) ITIL Certification
10 6 (15.38%) SLA
11 5 (12.82%) Incident Management
11 5 (12.82%) Problem Management
12 3 (7.69%) Matrix Management
12 3 (7.69%) Degree
12 3 (7.69%) assyst
12 3 (7.69%) Windows Server 2008
12 3 (7.69%) XenApp
12 3 (7.69%) Exchange Server 2010
12 3 (7.69%) Exchange Server 2013
12 3 (7.69%) Line Management
12 3 (7.69%) People Management
12 3 (7.69%) MS Exchange
12 3 (7.69%) Citrix
12 3 (7.69%) Windows
12 3 (7.69%) NetApp
13 2 (5.13%) Law
13 2 (5.13%) Project Management
13 2 (5.13%) Software Architecture

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.69%) Exchange Server 2010
1 3 (7.69%) Exchange Server 2013
1 3 (7.69%) MS Exchange
Business Applications
1 3 (7.69%) assyst
Cloud Services
1 1 (2.56%) Office 365
General
1 10 (25.64%) Finance
2 2 (5.13%) Law
3 1 (2.56%) Marketing
3 1 (2.56%) Legal
3 1 (2.56%) Manufacturing
Miscellaneous
1 13 (33.33%) CMDB
Operating Systems
1 3 (7.69%) Windows Server 2008
1 3 (7.69%) Windows
Processes & Methodologies
1 39 (100.00%) ITIL
2 24 (61.54%) Service Management
3 14 (35.90%) Configuration Management
4 12 (30.77%) Service Delivery
5 9 (23.08%) Change Management
6 8 (20.51%) Release Management
7 7 (17.95%) Stakeholder Management
7 7 (17.95%) ITSM
8 5 (12.82%) Incident Management
8 5 (12.82%) Problem Management
9 3 (7.69%) Matrix Management
9 3 (7.69%) Line Management
9 3 (7.69%) People Management
10 2 (5.13%) Project Management
10 2 (5.13%) Software Architecture
11 1 (2.56%) Fund Management
11 1 (2.56%) Project Planning
11 1 (2.56%) Operations Management
11 1 (2.56%) Investment Management
11 1 (2.56%) ITIL V3
Qualifications
1 6 (15.38%) ITIL Certification
2 3 (7.69%) Degree
Quality Assurance & Compliance
1 6 (15.38%) SLA
2 2 (5.13%) COBIT
3 1 (2.56%) QA
System Software
1 3 (7.69%) XenApp
Vendors
1 3 (7.69%) Citrix
1 3 (7.69%) NetApp
2 1 (2.56%) Oracle
2 1 (2.56%) SAP
2 1 (2.56%) Microsoft