The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
ITIL Service Manager
Rank 893 896 856
Rank change year-on-year
+3 -40
Permanent jobs requiring an ITIL Service Manager 11 13 21
As % of all permanent IT jobs located in the UK 0.010% 0.011% 0.020%
As % of the Job Titles category 0.011% 0.012% 0.021%
Number of salaries quoted 10 12 19
Average salary £55,500 £47,500 £50,000
Average salary % change year-on-year
+16.84% -5.00%
90% offered a salary of more than £40,000 £33,000 £40,000
10% offered a salary of more than £70,250 £68,500 £60,000
UK excluding London average salary £50,000 £47,500 £50,000
% change year-on-year
+5.26% -5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102778 107783 99441
As % of all permanent IT jobs located in the UK 94.20% 94.50% 94.26%
Number of salaries quoted 85796 87187 82527
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 4 September 2015 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 10 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 11 £55,500 +21.97% 1
London +2 5 £55,500 -36.57%
West Midlands 0 5 £50,000 -9.09% 1
City of London - 5 £55,500 -
Coventry - 4 £55,000 -
East of England -2 1 - -
Essex - 1 - -
Warwickshire - 1 £50,000 -
Colchester - 1 - -
Stratford-upon-Avon - 1 £50,000 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 4 September 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 37 (100.00%) ITIL
2 24 (64.86%) Service Management
3 18 (48.65%) Service Delivery
4 10 (27.03%) Change Management
5 9 (24.32%) Finance
6 7 (18.92%) Incident Management
6 7 (18.92%) Continuous Improvement
6 7 (18.92%) Line Management
7 6 (16.22%) Problem Management
7 6 (16.22%) Configuration Management
7 6 (16.22%) Project Management
8 5 (13.51%) SLA
8 5 (13.51%) PRINCE2
8 5 (13.51%) CMDB
9 4 (10.81%) Stakeholder Engagement
9 4 (10.81%) Performance Management
9 4 (10.81%) Knowledge Management
9 4 (10.81%) Stakeholder Management
10 3 (8.11%) Publishing
10 3 (8.11%) ITIL Certification
10 3 (8.11%) Risk Management
10 3 (8.11%) MS Office
10 3 (8.11%) MS Excel
10 3 (8.11%) ServiceNow
10 3 (8.11%) ITIL Foundation Certificate
11 2 (5.41%) ITIL V3
11 2 (5.41%) Coaching
11 2 (5.41%) People Management
11 2 (5.41%) Capacity Management
11 2 (5.41%) Release Management

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 4 September 2015, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (8.11%) MS Office
1 3 (8.11%) MS Excel
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 2 (5.41%) LAN
1 2 (5.41%) WAN
1 2 (5.41%) TCP/IP
General
1 9 (24.32%) Finance
2 3 (8.11%) Publishing
3 2 (5.41%) Retail
4 1 (2.70%) Marketing
4 1 (2.70%) Banking
4 1 (2.70%) Law
4 1 (2.70%) Manufacturing
Miscellaneous
1 5 (13.51%) CMDB
Operating Systems
1 1 (2.70%) UNIX
1 1 (2.70%) Linux
Processes & Methodologies
1 37 (100.00%) ITIL
2 24 (64.86%) Service Management
3 18 (48.65%) Service Delivery
4 10 (27.03%) Change Management
5 7 (18.92%) Incident Management
5 7 (18.92%) Continuous Improvement
5 7 (18.92%) Line Management
6 6 (16.22%) Problem Management
6 6 (16.22%) Configuration Management
6 6 (16.22%) Project Management
7 5 (13.51%) PRINCE2
8 4 (10.81%) Knowledge Management
8 4 (10.81%) Stakeholder Management
8 4 (10.81%) Performance Management
8 4 (10.81%) Stakeholder Engagement
9 3 (8.11%) Risk Management
10 2 (5.41%) ITSM
10 2 (5.41%) Supplier Management
10 2 (5.41%) Release Management
10 2 (5.41%) ITIL V3
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 3 (8.11%) ITIL Certification
1 3 (8.11%) ITIL Foundation Certificate
2 1 (2.70%) Degree
Quality Assurance & Compliance
1 5 (13.51%) SLA
Vendors
1 3 (8.11%) ServiceNow
2 2 (5.41%) SAP
2 2 (5.41%) Microsoft
2 2 (5.41%) Citrix
3 1 (2.70%) Oracle
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £50000 - £64000 per annum + Bonus + Excellent benefits
Posted: 2 days ago