The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
ITIL Service Manager
Rank 903 860 894
Rank change year-on-year
-43 +34
Permanent jobs requiring an ITIL Service Manager 12 16 21
As % of all permanent IT jobs located in the UK 0.011% 0.015% 0.018%
As % of the Job Titles category 0.011% 0.016% 0.019%
Number of salaries quoted 11 14 21
Average salary £47,500 £50,000 £50,000
Average salary % change year-on-year
-5.00% -
90% offered a salary of more than £43,000 £38,950 £40,000
10% offered a salary of more than £87,500 £57,750 £55,000
UK excluding London average salary £47,500 £48,750 £50,000
% change year-on-year
-2.56% -2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107654 100894 111399
As % of all permanent IT jobs located in the UK 94.50% 94.32% 95.20%
Number of salaries quoted 87308 83795 94839
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 30 September 2014 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 17 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 10 £47,500 -5.00% 3
London -8 3 £87,500 +34.61% 3
North West -14 2 £47,500 -5.00%
West Yorkshire - 2 £43,250 -
Yorkshire - 2 £43,250 -
Scotland - 2 £47,500 -
East of England - 2 £35,000 -
Cumbria - 2 £47,500 -
Carlisle - 2 £47,500 -
Glasgow - 2 £47,500 -
City of London +20 1 £60,000 +14.28% 1
West Midlands -13 1 £55,000 +15.78%
Ipswich - 1 - -
Leeds - 1 £43,500 -
Hertfordshire - 1 £35,000 -
Suffolk - 1 - -
West Bromwich - 1 £55,000 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 22 (100.00%) ITIL
2 13 (59.09%) Service Management
2 13 (59.09%) Service Delivery
3 8 (36.36%) SLA
4 7 (31.82%) ITIL Certification
5 6 (27.27%) ITSM
6 5 (22.73%) Finance
6 5 (22.73%) ITIL V3
7 4 (18.18%) Problem Management
7 4 (18.18%) Performance Management
7 4 (18.18%) Incident Management
8 3 (13.64%) CRM
9 2 (9.09%) Remedy
9 2 (9.09%) Project Management
9 2 (9.09%) MS Office
9 2 (9.09%) Stakeholder Management
9 2 (9.09%) Software Architecture
9 2 (9.09%) People Management
10 1 (4.55%) Process Architecture
10 1 (4.55%) Exchange Server 2010
10 1 (4.55%) ITIL V2
10 1 (4.55%) Continuous Improvement
10 1 (4.55%) Demand Management
10 1 (4.55%) Root Cause Analysis
10 1 (4.55%) Exchange Server 2013
10 1 (4.55%) Transition Management
10 1 (4.55%) Line Management
10 1 (4.55%) Mentoring
10 1 (4.55%) Analytical Skills
10 1 (4.55%) Enterprise Architecture

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) MS Exchange
1 1 (4.55%) Exchange Server 2010
1 1 (4.55%) Exchange Server 2013
Applications
1 2 (9.09%) MS Office
Business Applications
1 1 (4.55%) assyst
Development Applications
1 1 (4.55%) JIRA
General
1 5 (22.73%) Finance
2 1 (4.55%) Law
2 1 (4.55%) Legal
2 1 (4.55%) Advertising
2 1 (4.55%) Publishing
2 1 (4.55%) Banking
Miscellaneous
1 1 (4.55%) Analytical Skills
Operating Systems
1 1 (4.55%) Windows
1 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 22 (100.00%) ITIL
2 13 (59.09%) Service Management
2 13 (59.09%) Service Delivery
3 6 (27.27%) ITSM
4 5 (22.73%) ITIL V3
5 4 (18.18%) Problem Management
5 4 (18.18%) Performance Management
5 4 (18.18%) Incident Management
6 3 (13.64%) CRM
7 2 (9.09%) Project Management
7 2 (9.09%) Stakeholder Management
7 2 (9.09%) Software Architecture
7 2 (9.09%) People Management
8 1 (4.55%) Process Architecture
8 1 (4.55%) Matrix Management
8 1 (4.55%) Release Management
8 1 (4.55%) ITIL V2
8 1 (4.55%) Continuous Improvement
8 1 (4.55%) Demand Management
8 1 (4.55%) Root Cause Analysis
Qualifications
1 7 (31.82%) ITIL Certification
2 1 (4.55%) Degree
Quality Assurance & Compliance
1 8 (36.36%) SLA
2 1 (4.55%) QA
System Software
1 1 (4.55%) XenApp
Vendors
1 2 (9.09%) Remedy
2 1 (4.55%) LANDesk
2 1 (4.55%) Microsoft
2 1 (4.55%) Citrix
2 1 (4.55%) NetApp
City of London
DP Connect
Salary: £55000 - £65000 per annum + Excellent benefits, inc pension + more
Posted: 21 days ago