The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
ITIL Service Manager
Rank 882 873 855
Rank change year-on-year
-9 -18
Permanent jobs requiring an ITIL Service Manager 13 13 25
As % of all permanent IT jobs located in the UK 0.011% 0.012% 0.022%
As % of the Job Titles category 0.012% 0.013% 0.023%
Number of salaries quoted 13 12 25
Average salary £50,000 £43,750 £50,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £43,400 £37,500 £40,000
10% offered a salary of more than £82,000 £50,000 £55,000
UK excluding London average salary £47,500 £43,750 £50,000
% change year-on-year
+8.57% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107784 102248 109748
As % of all permanent IT jobs located in the UK 94.53% 94.51% 95.28%
Number of salaries quoted 87953 84954 93424
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 20 October 2014 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 23 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 12 £52,500 +10.52% 1
London +8 3 £87,500 +52.17%
North West -17 2 £52,500 +5.00%
West Midlands -22 2 £52,500 +10.52%
Cumbria - 2 £52,500 -
West Yorkshire - 2 £51,500 - 1
Yorkshire - 2 £51,500 - 1
South East -2 1 £45,000 +14.64%
Tyne and Wear - 1 £47,500 -
Hertfordshire - 1 £35,000 -
City of London - 1 £60,000 -
North East - 1 £47,500 -
Milton Keynes - 1 £45,000 -
Newcastle upon Tyne - 1 £47,500 -
West Bromwich - 1 £55,000 -
Buckinghamshire - 1 £45,000 -
Barrow-in-Furness - 1 £57,500 -
Birmingham - 1 £50,000 -
Carlisle - 1 £47,500 -
Glasgow - 1 £47,500 -
Leeds - 1 £60,000 - 1
Scotland - 1 £47,500 -
East of England - 1 £35,000 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 20 October 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 25 (100.00%) ITIL
2 17 (68.00%) Service Delivery
3 15 (60.00%) Service Management
4 10 (40.00%) ITIL Certification
5 9 (36.00%) SLA
6 7 (28.00%) ITSM
6 7 (28.00%) Problem Management
7 6 (24.00%) Finance
8 5 (20.00%) ITIL V3
9 4 (16.00%) Performance Management
9 4 (16.00%) Incident Management
9 4 (16.00%) Project Management
10 3 (12.00%) CRM
10 3 (12.00%) Supplier Management
10 3 (12.00%) Operations Management
11 2 (8.00%) Knowledge Management
11 2 (8.00%) Transition Management
11 2 (8.00%) Software Architecture
11 2 (8.00%) Release Management
11 2 (8.00%) People Management
11 2 (8.00%) PRINCE2
11 2 (8.00%) Change Management
11 2 (8.00%) MS Office
11 2 (8.00%) Stakeholder Management
12 1 (4.00%) Law
12 1 (4.00%) Legal
12 1 (4.00%) Workflow
12 1 (4.00%) Workflow Management
12 1 (4.00%) Business Analysis
12 1 (4.00%) Disaster Recovery

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 20 October 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) MS Exchange
1 1 (4.00%) Exchange Server 2010
1 1 (4.00%) Exchange Server 2013
Applications
1 2 (8.00%) MS Office
Business Applications
1 1 (4.00%) assyst
General
1 6 (24.00%) Finance
2 1 (4.00%) Law
2 1 (4.00%) Legal
2 1 (4.00%) Banking
Miscellaneous
1 1 (4.00%) Analytical Skills
Operating Systems
1 1 (4.00%) Windows
1 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 25 (100.00%) ITIL
2 17 (68.00%) Service Delivery
3 15 (60.00%) Service Management
4 7 (28.00%) ITSM
4 7 (28.00%) Problem Management
5 5 (20.00%) ITIL V3
6 4 (16.00%) Performance Management
6 4 (16.00%) Incident Management
6 4 (16.00%) Project Management
7 3 (12.00%) CRM
7 3 (12.00%) Supplier Management
7 3 (12.00%) Operations Management
8 2 (8.00%) Release Management
8 2 (8.00%) Software Architecture
8 2 (8.00%) Transition Management
8 2 (8.00%) People Management
8 2 (8.00%) Knowledge Management
8 2 (8.00%) Stakeholder Management
8 2 (8.00%) PRINCE2
8 2 (8.00%) Change Management
Qualifications
1 10 (40.00%) ITIL Certification
2 1 (4.00%) Degree
2 1 (4.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (36.00%) SLA
2 1 (4.00%) QA
System Software
1 1 (4.00%) XenApp
Vendors
1 1 (4.00%) Citrix
1 1 (4.00%) NetApp
1 1 (4.00%) Remedy
1 1 (4.00%) LANDesk
Leeds, West Yorkshire
Volaris Exec
Salary: £50000 - £65000 per annum + car + bonus + benefits
Posted: 3 hours ago