The table below looks at the statistics for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 816 701 806
Rank change year-on-year
-115 +105
Permanent jobs requiring an ITIL Service Manager 135 242 143
As % of all permanent IT jobs located in the UK 0.13% 0.23% 0.14%
As % of the Job Titles category 0.14% 0.24% 0.14%
Number of salaries quoted 121 197 111
Average salary £49,250 £53,000 £50,000
Average salary % change year-on-year
-7.07% +6.00%
90% offered a salary of more than £37,500 £40,000 £37,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £45,000 £45,000 £50,000
% change year-on-year
- -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97552 100837 99178
As % of all permanent IT jobs located in the UK 96.12% 96.44% 96.24%
Number of salaries quoted 81926 83590 79842
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 5 February 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -103 126 £50,000 -6.54% 12
London -26 56 £53,750 -6.52% 4
City of London +67 22 £47,500 -22.13% 2
South East -43 19 £50,000 -9.09% 3
West Midlands -13 16 £44,000 -14.97% 1
East of England +2 12 £46,562 -18.31% 2
Yorkshire +3 11 £60,000 +33.33% 1
West Yorkshire -4 10 £62,500 +38.88% 1
Leeds -9 10 £62,500 +38.88% 1
Kent - 8 £50,000 - 1
Cardiff - 8 £38,750 -
Wales - 8 £37,500 -
South Wales - 8 £37,500 -
East Midlands -5 7 £42,500 -5.55%
Berkshire -4 6 £42,500 -29.16%
Nottinghamshire +12 5 £41,250 -
Bedfordshire +7 5 £37,500 - 1
Hertfordshire -1 5 £50,000 -9.09% 1
Nottingham +6 4 £37,500 -
North West -25 3 £42,500 -4.49%
Newport - 3 £37,500 -
Hampshire +5 2 £50,000 +25.00% 1
Leicester -5 2 £42,500 -5.55%
Abingdon -6 2 £48,500 -3.00%
Oxfordshire -6 2 £48,500 -3.00% 1
South West -8 2 £45,000 +23.28%
Leicestershire -9 2 £42,500 -5.55%
Stoke-on-Trent - 2 £45,000 -
Hemel Hempstead - 2 £50,000 - 1
Luton - 2 £39,000 - 1

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 278 (100.00%) ITIL
2 191 (68.71%) Service Delivery
3 133 (47.84%) Service Management
4 76 (27.34%) ITIL Certification
5 70 (25.18%) SLA
6 69 (24.82%) Change Management
7 58 (20.86%) ITIL V3
8 56 (20.14%) Finance
9 50 (17.99%) PRINCE2
10 39 (14.03%) ITSM
11 34 (12.23%) Continuous Improvement
11 34 (12.23%) Problem Management
12 33 (11.87%) Windows
13 25 (8.99%) Project Management
14 24 (8.63%) Telecoms
14 24 (8.63%) Stakeholder Management
15 22 (7.91%) Line Management
16 20 (7.19%) Incident Management
17 18 (6.47%) People Management
17 18 (6.47%) Microsoft
18 17 (6.12%) E-Commerce
19 16 (5.76%) Release Management
20 14 (5.04%) Performance Management
20 14 (5.04%) Statistics
20 14 (5.04%) Mentoring
20 14 (5.04%) Coaching
20 14 (5.04%) Banking
21 13 (4.68%) Supplier Management
21 13 (4.68%) MS Excel
21 13 (4.68%) Sun

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (1.80%) CMS
2 3 (1.08%) Lync
2 3 (1.08%) SharePoint
3 2 (0.72%) MS Exchange
4 1 (0.36%) Exchange Server 2000
4 1 (0.36%) Exchange Server 2003
4 1 (0.36%) Exchange Server 2013
Applications
1 13 (4.68%) MS Excel
2 6 (2.16%) MS Office
3 1 (0.36%) MS Project
Business Applications
1 3 (1.08%) SAP CO
1 3 (1.08%) SAP FI
1 3 (1.08%) SAP FI/CO
1 3 (1.08%) SAP SRM
2 2 (0.72%) BASE24
2 2 (0.72%) Remedy ITSM
Cloud Services
1 5 (1.80%) Cloud Computing
1 5 (1.80%) Office 365
2 1 (0.36%) SaaS
Communications & Networking
1 4 (1.44%) LAN
2 2 (0.72%) WAN
3 1 (0.36%) ATM
3 1 (0.36%) Broadband
3 1 (0.36%) Cisco IPT
3 1 (0.36%) MPLS
3 1 (0.36%) PSTN
3 1 (0.36%) VPN
3 1 (0.36%) xDSL
Database & Business Intelligence
1 3 (1.08%) SAP BI
1 3 (1.08%) SAP BW
2 2 (0.72%) SQL Server
3 1 (0.36%) Data Warehouse
3 1 (0.36%) MySQL
3 1 (0.36%) SQL Server 2005
3 1 (0.36%) SQL Server 2008
General
1 56 (20.14%) Finance
2 24 (8.63%) Telecoms
3 14 (5.04%) Banking
4 10 (3.60%) Marketing
5 8 (2.88%) Publishing
6 6 (2.16%) Retail
7 5 (1.80%) Legal
8 4 (1.44%) Advertising
9 3 (1.08%) Law
10 2 (0.72%) Manufacturing
11 1 (0.36%) French Language
11 1 (0.36%) German Language
Libraries, Frameworks & Software Standards
1 3 (1.08%) Web Services
2 1 (0.36%) CSS
2 1 (0.36%) Middleware
Miscellaneous
1 14 (5.04%) Statistics
2 12 (4.32%) Data Centre
3 8 (2.88%) Analytical Skills
4 6 (2.16%) CMDB
4 6 (2.16%) Management Information System
4 6 (2.16%) PMI
5 4 (1.44%) Digital Media
5 4 (1.44%) Driving Licence
6 3 (1.08%) Computer Science
6 3 (1.08%) Enterprise Software
6 3 (1.08%) Mobile Computing
7 2 (0.72%) Performance Metrics
8 1 (0.36%) Enterprise Cloud
8 1 (0.36%) iSeries
8 1 (0.36%) Mathematics
8 1 (0.36%) Social Media
Operating Systems
1 33 (11.87%) Windows
2 7 (2.52%) Windows Server
3 6 (2.16%) Windows 7
4 5 (1.80%) Windows 8
4 5 (1.80%) Windows Server 2008
5 4 (1.44%) Windows Server 2012
5 4 (1.44%) Windows XP
6 3 (1.08%) Unix
7 2 (0.72%) Linux
7 2 (0.72%) Mac OS X
8 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 278 (100.00%) ITIL
2 191 (68.71%) Service Delivery
3 133 (47.84%) Service Management
4 69 (24.82%) Change Management
5 58 (20.86%) ITIL V3
6 50 (17.99%) PRINCE2
7 39 (14.03%) ITSM
8 34 (12.23%) Continuous Improvement
8 34 (12.23%) Problem Management
9 25 (8.99%) Project Management
10 24 (8.63%) Stakeholder Management
11 22 (7.91%) Line Management
12 20 (7.19%) Incident Management
13 18 (6.47%) People Management
14 17 (6.12%) E-Commerce
15 16 (5.76%) Release Management
16 14 (5.04%) Coaching
16 14 (5.04%) Mentoring
16 14 (5.04%) Performance Management
17 13 (4.68%) Supplier Management
Programming Languages
1 2 (0.72%) C
1 2 (0.72%) SQL
Qualifications
1 76 (27.34%) ITIL Certification
2 13 (4.68%) Degree
3 6 (2.16%) PMI Certification
4 4 (1.44%) PRINCE2 Certification
5 2 (0.72%) MCITP
5 2 (0.72%) MCTS
5 2 (0.72%) Microsoft Certification
6 1 (0.36%) ITIL Foundation Certificate
6 1 (0.36%) PRINCE2 Practitioner
6 1 (0.36%) Security Cleared
Quality Assurance & Compliance
1 70 (25.18%) SLA
2 6 (2.16%) ISO/IEC 27001
3 5 (1.80%) QA
4 2 (0.72%) ISO 9001
4 2 (0.72%) PMBOK
4 2 (0.72%) Sarbanes-Oxley
System Software
1 10 (3.60%) Active Directory
2 7 (2.52%) VMware Infrastructure
3 6 (2.16%) Xen
4 2 (0.72%) XenApp
4 2 (0.72%) XenDesktop
5 1 (0.36%) Hyper-V
Systems Management
1 2 (0.72%) Backup Exec
1 2 (0.72%) SCCM
2 1 (0.36%) Cisco CUCM
2 1 (0.36%) Cisco UCCE
Vendors
1 18 (6.47%) Microsoft
2 13 (4.68%) Sun
3 11 (3.96%) Cisco
4 9 (3.24%) VMware
5 8 (2.88%) Citrix
6 6 (2.16%) Google
6 6 (2.16%) IBM
6 6 (2.16%) SAP
7 4 (1.44%) HP
7 4 (1.44%) LANDesk
7 4 (1.44%) Remedy
8 3 (1.08%) Dell
8 3 (1.08%) EMC
8 3 (1.08%) NetApp
9 2 (0.72%) Apple
9 2 (0.72%) AppSense
9 2 (0.72%) BMC
9 2 (0.72%) Oracle
9 2 (0.72%) Salesforce.com
9 2 (0.72%) ServiceNow
Luton, Bedfordshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Health Care, Bonus, Pension
Posted: 3 days ago
City, London
Pioneer Search
Salary: £60000 - £75000 per annum + Bonus + Benefits
Posted: 3 days ago
Durham, County Durham
NDK Consulting.co.uk Ltd
Salary: Up to £55,000 per annum c£55k plus benefits + bonus
Posted: 4 days ago
City, London
Burns Sheehan
Salary: £45000 - £50000.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Adalta Recruitment Solutions
Salary: £40000 - £58000 per annum + Benefits + Bonus
Posted: 5 days ago
Kent
Coal IT Services
Salary: From £45,000 to £55,000 per annum + Bonus + Benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: 6 days ago
Portsmouth
Talent Point
Salary: £35000.00 - £40000.00 per annum
Posted: 8 days ago
Coventry
Ampersand Consulting
Salary: £40000 - £50000 per annum + Car Allowance
Posted: 10 days ago