The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 799 779 815
Rank change year-on-year
-20 +36
Permanent jobs requiring an ITIL Service Manager 124 185 185
As % of all permanent IT jobs located in the UK 0.12% 0.17% 0.16%
As % of the Job Titles category 0.13% 0.18% 0.16%
Number of salaries quoted 112 149 170
Median salary £50,000 £52,500 £52,500
Median salary % change year-on-year
-4.76% -
90% offered a salary of more than £42,500 £40,750 £40,000
10% offered a salary of more than £71,500 £64,094 £68,000
UK excluding London median salary £47,025 £50,000 £47,500
% change year-on-year
-5.95% +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96072 103113 114040
As % of all permanent IT jobs located in the UK 96.29% 96.47% 96.50%
Number of salaries quoted 80843 84551 93470
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 27 May 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 123 £50,000 -4.76% 8
London +9 71 £55,000 - 2
Yorkshire +11 18 £47,500 +5.55% 4
City of London +35 15 £70,000 +33.33% 1
South East -7 13 £50,000 -9.09%
West Yorkshire +13 12 £47,500 +5.55% 4
Leeds +5 10 £47,500 +5.55% 1
Kingston Upon Thames - 9 £40,673 -
North West +22 7 £45,000 -11.76% 1
Manchester +6 6 £45,000 -11.76%
East of England +8 5 £58,250 +9.38%
South West -4 5 £42,500 -10.52% 1
Beckenham - 5 £46,000 -
North Yorkshire - 4 £45,000 -
Kent - 4 £50,000 -
Harrogate - 4 £45,000 -
Berkshire +3 3 £52,500 +10.52%
Coventry -3 3 £45,000 -25.00%
Surrey -4 3 £43,500 -20.90%
West Midlands -35 3 £45,000 -5.26%
Wiltshire - 3 £42,500 -
Essex - 3 £61,500 -
Swindon - 3 £42,500 -
Bracknell -2 2 £52,500 -19.23%
M4 Corridor - 2 £48,750 -
North East - 2 £53,750 -
Merseyside - 2 £45,000 -
Cheshire +29 1 £45,000 -
Hertfordshire +16 1 £55,000 -8.33%
Hampshire +9 1 £55,000 +10.00%

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 27 May 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 276 (100.00%) ITIL
2 173 (62.68%) Service Delivery
3 139 (50.36%) Service Management
4 111 (40.22%) ITIL Certification
5 74 (26.81%) ITIL V3
6 72 (26.09%) SLA
7 68 (24.64%) Finance
8 63 (22.83%) PRINCE2
9 61 (22.10%) ITSM
10 52 (18.84%) Change Management
10 52 (18.84%) Project Management
11 40 (14.49%) Continuous Improvement
12 29 (10.51%) Microsoft
13 26 (9.42%) Windows
14 25 (9.06%) Line Management
15 24 (8.70%) Banking
16 22 (7.97%) Problem Management
17 21 (7.61%) Stakeholder Management
17 21 (7.61%) E-Commerce
18 19 (6.88%) Telecoms
18 19 (6.88%) Supplier Management
18 19 (6.88%) Service Design
19 18 (6.52%) Agile Software Development
19 18 (6.52%) Sun
20 17 (6.16%) Performance Management
20 17 (6.16%) Process Improvement
21 14 (5.07%) SQL Server
21 14 (5.07%) Coaching
21 14 (5.07%) Incident Management
22 12 (4.35%) Degree

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (3.99%) WordPress
2 4 (1.45%) WebSphere
3 1 (0.36%) SharePoint
3 1 (0.36%) Skype for Business
Applications
1 9 (3.26%) MS Excel
2 5 (1.81%) MS Office
3 1 (0.36%) MS Project
Business Applications
1 5 (1.81%) Remedy ITSM
2 1 (0.36%) BASE24
2 1 (0.36%) SAP CRM
2 1 (0.36%) SAP Oil and Gas
Cloud Services
1 3 (1.09%) Microsoft Azure
2 2 (0.72%) Amazon AWS
2 2 (0.72%) Cloud Computing
2 2 (0.72%) IaaS
2 2 (0.72%) PaaS
2 2 (0.72%) SaaS
3 1 (0.36%) Office 365
Communications & Networking
1 11 (3.99%) Intranet
2 2 (0.72%) LAN
2 2 (0.72%) WAN
3 1 (0.36%) ATM
3 1 (0.36%) Cisco IPT
3 1 (0.36%) DHCP
3 1 (0.36%) DNS
3 1 (0.36%) NAS
3 1 (0.36%) PSTN
3 1 (0.36%) SAN
Database & Business Intelligence
1 14 (5.07%) SQL Server
2 11 (3.99%) SQL Server Reporting Services
Development Applications
1 1 (0.36%) JIRA
1 1 (0.36%) Team Foundation Server
General
1 68 (24.64%) Finance
2 24 (8.70%) Banking
3 19 (6.88%) Telecoms
4 6 (2.17%) Retail
5 5 (1.81%) Marketing
6 4 (1.45%) Advertising
7 3 (1.09%) French Language
8 2 (0.72%) Billing
8 2 (0.72%) Financial Institution
8 2 (0.72%) German Language
8 2 (0.72%) Law
8 2 (0.72%) Manufacturing
8 2 (0.72%) Publishing
9 1 (0.36%) Electronics
9 1 (0.36%) Front Office
9 1 (0.36%) Italian Language
9 1 (0.36%) Portuguese Language
9 1 (0.36%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.36%) CSS
Miscellaneous
1 8 (2.90%) PMI
2 7 (2.54%) Analytical Skills
2 7 (2.54%) Statistics
3 5 (1.81%) CMDB
3 5 (1.81%) Performance Metrics
4 4 (1.45%) SWIFT
5 2 (0.72%) Blackberry
5 2 (0.72%) Data Centre
5 2 (0.72%) Fat Client
5 2 (0.72%) Management Information System
5 2 (0.72%) Reinsurance
5 2 (0.72%) Thin Client
6 1 (0.36%) Computer Science
6 1 (0.36%) Enterprise Software
6 1 (0.36%) Fintech
6 1 (0.36%) Foreign Exchange (FX)
6 1 (0.36%) iPad
6 1 (0.36%) Mobile Computing
6 1 (0.36%) Smartphone
6 1 (0.36%) Social Media
Operating Systems
1 26 (9.42%) Windows
2 5 (1.81%) Windows 7
3 3 (1.09%) Windows 8
3 3 (1.09%) Windows XP
4 2 (0.72%) Mac OS X
4 2 (0.72%) Unix
4 2 (0.72%) Windows Server
5 1 (0.36%) AIX
5 1 (0.36%) Linux
5 1 (0.36%) Windows Server 2008
5 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 276 (100.00%) ITIL
2 173 (62.68%) Service Delivery
3 139 (50.36%) Service Management
4 74 (26.81%) ITIL V3
5 63 (22.83%) PRINCE2
6 61 (22.10%) ITSM
7 52 (18.84%) Change Management
7 52 (18.84%) Project Management
8 40 (14.49%) Continuous Improvement
9 25 (9.06%) Line Management
10 22 (7.97%) Problem Management
11 21 (7.61%) E-Commerce
11 21 (7.61%) Stakeholder Management
12 19 (6.88%) Service Design
12 19 (6.88%) Supplier Management
13 18 (6.52%) Agile Software Development
14 17 (6.16%) Performance Management
14 17 (6.16%) Process Improvement
15 14 (5.07%) Coaching
15 14 (5.07%) Incident Management
Programming Languages
1 2 (0.72%) SQL
Qualifications
1 111 (40.22%) ITIL Certification
2 12 (4.35%) Degree
2 12 (4.35%) Security Cleared
3 9 (3.26%) PMI Certification
4 8 (2.90%) PRINCE2 Certification
5 3 (1.09%) Microsoft Certification
6 2 (0.72%) ITIL Foundation Certificate
6 2 (0.72%) MCITP
6 2 (0.72%) MCTS
7 1 (0.36%) PMP
7 1 (0.36%) SC Cleared
Quality Assurance & Compliance
1 72 (26.09%) SLA
2 4 (1.45%) ISO/IEC 27001
3 3 (1.09%) QA
4 2 (0.72%) ISO 9001
4 2 (0.72%) PMBOK
4 2 (0.72%) Sarbanes-Oxley
System Software
1 7 (2.54%) Active Directory
2 6 (2.17%) VMware Infrastructure
3 4 (1.45%) XenApp
4 3 (1.09%) Xen
5 2 (0.72%) XenDesktop
Systems Management
1 2 (0.72%) Control-M
1 2 (0.72%) SCCM
2 1 (0.36%) Backup Exec
2 1 (0.36%) Cisco CUCM
2 1 (0.36%) Cisco UCCE
Vendors
1 29 (10.51%) Microsoft
2 18 (6.52%) Sun
3 8 (2.90%) VMware
4 7 (2.54%) Cisco
4 7 (2.54%) Citrix
5 5 (1.81%) Remedy
5 5 (1.81%) SAP
6 4 (1.45%) BMC
6 4 (1.45%) HP
6 4 (1.45%) IBM
6 4 (1.45%) Oracle
6 4 (1.45%) ServiceNow
7 3 (1.09%) Google
7 3 (1.09%) LANDesk
8 2 (0.72%) AppSense
8 2 (0.72%) Dell
8 2 (0.72%) Siebel
8 2 (0.72%) Wyse
9 1 (0.36%) EMC
9 1 (0.36%) NetApp
Bristol, Avon
Southern Lights Recruitment
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + benefits, bonus
Posted: 2 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £42000 - £52000 per annum + Pension, Medical Insurance
Posted: 3 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Morrisons
Posted: 6 days ago