The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 815 799 816
Rank change year-on-year
-16 +17
Permanent jobs requiring an ITIL Service Manager 95 171 152
As % of all permanent IT jobs located in the UK 0.097% 0.16% 0.13%
As % of the Job Titles category 0.10% 0.17% 0.14%
Number of salaries quoted 78 154 142
Median salary £47,500 £46,000 £50,000
Median salary % change year-on-year
+3.26% -8.00%
90% offered a salary of more than £40,000 £34,000 £36,450
10% offered a salary of more than £62,500 £66,750 £75,000
UK excluding London median salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94118 103558 110626
As % of all permanent IT jobs located in the UK 96.35% 96.21% 96.45%
Number of salaries quoted 79197 85888 89230
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 30 August 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -36 91 £47,500 +3.26% 5
London +4 34 £52,500 - 2
South East +25 16 £43,750 -2.77% 1
City of London +48 13 £60,000 +8.10% 1
East of England +24 10 £55,000 +8.91%
Yorkshire +28 9 £45,000 - 1
Essex +12 9 £55,000 +8.91%
South West +5 9 £42,500 +6.25%
Chelmsford +4 8 £55,000 +14.58%
Surrey +29 7 £42,500 -32.00%
West Yorkshire +23 7 £42,500 +13.33% 1
Bristol +14 7 £46,250 +12.12%
North West +1 7 £45,000 - 1
Berkshire +7 6 £45,750 +7.64%
Bradford - 6 - - 1
Cheshire +32 4 £43,500 +33.84%
Scotland +18 4 £30,000 - 1
East Midlands 0 4 £33,500 -4.28%
Leatherhead - 4 £42,500 -
Woking -2 3 £47,500 +11.76%
Northamptonshire - 3 - -
Glasgow - 3 - -
Manchester -17 2 £50,250 +11.66% 1
West Midlands -17 2 £40,500 -19.00%
Birmingham -26 2 £40,500 -26.36%
Devon - 2 £30,000 -
Northampton - 2 - -
Northwich - 2 £42,000 -
Warrington - 2 £45,000 -
Leeds +20 1 £42,500 -17.07%

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 August 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 212 (100.00%) ITIL
2 135 (63.68%) Service Delivery
3 111 (52.36%) Service Management
4 74 (34.91%) SLA
5 58 (27.36%) ITIL Certification
5 58 (27.36%) PRINCE2
5 58 (27.36%) Finance
6 53 (25.00%) Project Management
7 52 (24.53%) ITIL V3
8 45 (21.23%) ITSM
9 35 (16.51%) Microsoft
10 32 (15.09%) Change Management
11 29 (13.68%) Stakeholder Management
12 24 (11.32%) Windows
13 23 (10.85%) Problem Management
14 21 (9.91%) SQL Server
14 21 (9.91%) PRINCE2 Certification
15 17 (8.02%) Supplier Management
16 16 (7.55%) Incident Management
17 15 (7.08%) Process Improvement
17 15 (7.08%) People Management
17 15 (7.08%) Service Design
18 14 (6.60%) MS Excel
18 14 (6.60%) CRM
18 14 (6.60%) Banking
19 13 (6.13%) Telecoms
19 13 (6.13%) Virtual Team
20 12 (5.66%) Intranet
20 12 (5.66%) Agile Software Development
21 11 (5.19%) SQL Server Reporting Services

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.19%) WordPress
2 10 (4.72%) MS Exchange
3 2 (0.94%) WebSphere
4 1 (0.47%) Oracle Workflow
4 1 (0.47%) SharePoint
4 1 (0.47%) WebSphere Application Server
Applications
1 14 (6.60%) MS Excel
2 7 (3.30%) MS Office
3 1 (0.47%) MS Project
Business Applications
1 3 (1.42%) Remedy ITSM
2 1 (0.47%) Oracle Assets
2 1 (0.47%) Oracle Financials
2 1 (0.47%) Oracle General Ledger
2 1 (0.47%) Oracle Internet Expenses
2 1 (0.47%) Oracle iProcurement
2 1 (0.47%) Oracle Payables
2 1 (0.47%) Oracle Receivables
2 1 (0.47%) SAP CRM
2 1 (0.47%) SAP Oil and Gas
Cloud Services
1 3 (1.42%) IaaS
1 3 (1.42%) Microsoft Azure
1 3 (1.42%) SaaS
2 2 (0.94%) Amazon AWS
2 2 (0.94%) Office 365
2 2 (0.94%) PaaS
3 1 (0.47%) SuccessFactors
Communications & Networking
1 12 (5.66%) Intranet
2 10 (4.72%) Firewall
2 10 (4.72%) Internet
3 2 (0.94%) LAN
3 2 (0.94%) WAN
4 1 (0.47%) Cisco IOS
4 1 (0.47%) DHCP
4 1 (0.47%) DNS
4 1 (0.47%) HTTP
Database & Business Intelligence
1 21 (9.91%) SQL Server
2 11 (5.19%) SQL Server Reporting Services
3 1 (0.47%) Big Data
3 1 (0.47%) DB2
3 1 (0.47%) Relational Database
3 1 (0.47%) SAP HANA
Development Applications
1 2 (0.94%) JIRA
2 1 (0.47%) Team Foundation Server
General
1 58 (27.36%) Finance
2 14 (6.60%) Banking
3 13 (6.13%) Telecoms
4 7 (3.30%) Retail
5 5 (2.36%) Manufacturing
5 5 (2.36%) Marketing
6 3 (1.42%) Legal
7 2 (0.94%) Billing
7 2 (0.94%) Financial Institution
7 2 (0.94%) French Language
7 2 (0.94%) Italian Language
7 2 (0.94%) Portuguese Language
7 2 (0.94%) Spanish Language
8 1 (0.47%) Back Office
8 1 (0.47%) Electronics
8 1 (0.47%) Law
8 1 (0.47%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.47%) J2EE
Miscellaneous
1 13 (6.13%) Virtual Team
2 11 (5.19%) Data Centre
3 7 (3.30%) Analytical Skills
3 7 (3.30%) Performance Metrics
4 6 (2.83%) Management Information System
5 5 (2.36%) PMI
6 4 (1.89%) Blackberry
6 4 (1.89%) Fat Client
6 4 (1.89%) Thin Client
7 2 (0.94%) Derivative
7 2 (0.94%) Reinsurance
7 2 (0.94%) Statistics
8 1 (0.47%) CMDB
8 1 (0.47%) Driving Licence
8 1 (0.47%) Enterprise Cloud
8 1 (0.47%) Fintech
8 1 (0.47%) FMCG
8 1 (0.47%) iPhone
8 1 (0.47%) Smartphone
8 1 (0.47%) User Experience
Operating Systems
1 24 (11.32%) Windows
2 5 (2.36%) Windows 7
3 2 (0.94%) Windows Server
4 1 (0.47%) AIX
4 1 (0.47%) Android
4 1 (0.47%) Linux
4 1 (0.47%) Mac OS X
4 1 (0.47%) Windows 10
4 1 (0.47%) Windows Server 2008
4 1 (0.47%) Windows Server 2012
Processes & Methodologies
1 212 (100.00%) ITIL
2 135 (63.68%) Service Delivery
3 111 (52.36%) Service Management
4 58 (27.36%) PRINCE2
5 53 (25.00%) Project Management
6 52 (24.53%) ITIL V3
7 45 (21.23%) ITSM
8 32 (15.09%) Change Management
9 29 (13.68%) Stakeholder Management
10 23 (10.85%) Problem Management
11 17 (8.02%) Supplier Management
12 16 (7.55%) Incident Management
13 15 (7.08%) People Management
13 15 (7.08%) Process Improvement
13 15 (7.08%) Service Design
14 14 (6.60%) CRM
15 12 (5.66%) Agile Software Development
16 11 (5.19%) Business Analysis
16 11 (5.19%) Business Process Improvement
16 11 (5.19%) Resource Allocation
Programming Languages
1 3 (1.42%) C
2 2 (0.94%) SQL
3 1 (0.47%) Java
Qualifications
1 58 (27.36%) ITIL Certification
2 21 (9.91%) PRINCE2 Certification
3 11 (5.19%) Security Cleared
4 7 (3.30%) Degree
4 7 (3.30%) PMI Certification
5 3 (1.42%) SC Cleared
6 2 (0.94%) PMP
7 1 (0.47%) A+ Certification
7 1 (0.47%) ACCA
7 1 (0.47%) APMP
7 1 (0.47%) ITIL Foundation Certificate
7 1 (0.47%) MCP
7 1 (0.47%) Microsoft Certification
7 1 (0.47%) Postgraduate
7 1 (0.47%) Six Sigma Green Belt
Quality Assurance & Compliance
1 74 (34.91%) SLA
2 2 (0.94%) ISO 9000
2 2 (0.94%) ISO/IEC 27001
3 1 (0.47%) COBIT
3 1 (0.47%) ISO/IEC 17799
3 1 (0.47%) ISO19770
System Software
1 4 (1.89%) VMware Infrastructure
1 4 (1.89%) XenApp
2 2 (0.94%) Active Directory
Systems Management
1 1 (0.47%) SCCM
1 1 (0.47%) SCSM
Vendors
1 35 (16.51%) Microsoft
2 11 (5.19%) ServiceNow
3 8 (3.77%) Citrix
4 5 (2.36%) Sun
4 5 (2.36%) VMware
5 4 (1.89%) Wyse
6 3 (1.42%) HP
6 3 (1.42%) IBM
6 3 (1.42%) Remedy
6 3 (1.42%) SAP
7 2 (0.94%) BMC
7 2 (0.94%) Cisco
7 2 (0.94%) Oracle
8 1 (0.47%) Apple
8 1 (0.47%) Ariba
8 1 (0.47%) Cognizant
8 1 (0.47%) Dell
8 1 (0.47%) Salesforce.com
8 1 (0.47%) Siebel
8 1 (0.47%) SolarWinds
Edinburgh, Midlothian
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + benefits
Posted: 15 hours ago
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £40,000 to £50,000 per annum + Company Car + Package
Posted: 5 days ago
Bradford
Anchor Trust
Salary: Competitive & negotiable DOE
Posted: 4 days ago
Manchester, Lancashire
EasyWebRecruitment.com
Salary: £30000 - £35000 per annum
Posted: 5 days ago
City of London
Bluetown Online LTD
Salary: £40000 - £48000 per annum
Posted: 13 days ago