The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 814 811 833
Rank change year-on-year
-3 +22
Permanent jobs requiring an ITIL Service Manager 98 164 154
As % of all permanent IT jobs located in the UK 0.10% 0.15% 0.13%
As % of the Job Titles category 0.11% 0.16% 0.14%
Number of salaries quoted 81 149 142
Median salary £45,000 £45,000 £49,000
Median salary % change year-on-year
- -8.16%
90% offered a salary of more than £35,000 £34,000 £37,500
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 30 September 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 89 £50,000 +11.11% 4
London +11 31 £55,000 +4.76% 2
South East +38 18 £46,250 +2.77% 1
Yorkshire +40 12 £60,000 +33.33%
West Yorkshire - 12 £60,000 -
Bradford - 10 £41,500 -
City of London +36 8 £60,000 +14.28%
East of England +19 8 £55,000 +3.77%
Surrey +31 7 £42,500 -15.00%
Scotland +23 7 £30,500 -
South West -3 7 £40,000 -
North West -14 7 £45,000 - 1
Berkshire +17 6 £50,000 +17.64%
Essex +7 6 £55,000 +8.91%
Chelmsford -1 6 £55,000 +14.58%
Bristol +11 5 £42,500 +6.25%
Cheshire +30 4 £45,000 +38.46%
East Midlands +16 4 £33,500 +11.66%
Warrington - 4 £45,000 -
Leatherhead - 4 £42,500 -
Glasgow - 4 £31,000 -
Northamptonshire +14 3 - -
Manchester -19 3 £38,500 -14.44% 1
West Sussex - 3 £50,000 -
Crawley - 3 £50,000 -
Edinburgh - 3 £30,000 -
Northampton +17 2 - -
West Midlands -16 2 £40,500 -28.94%
Birmingham -33 2 £40,500 -27.67%
Devon - 2 £30,000 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 192 (100.00%) ITIL
2 111 (57.81%) Service Delivery
3 104 (54.17%) Service Management
4 68 (35.42%) SLA
5 51 (26.56%) Finance
6 45 (23.44%) Project Management
7 44 (22.92%) PRINCE2
7 44 (22.92%) ITSM
8 43 (22.40%) ITIL Certification
8 43 (22.40%) ITIL V3
9 35 (18.23%) Microsoft
10 31 (16.15%) Change Management
10 31 (16.15%) Stakeholder Management
11 26 (13.54%) Problem Management
12 24 (12.50%) Windows
13 20 (10.42%) SQL Server
14 18 (9.38%) PRINCE2 Certification
14 18 (9.38%) People Management
15 17 (8.85%) Process Improvement
15 17 (8.85%) Supplier Management
16 16 (8.33%) Incident Management
17 15 (7.81%) Data Centre
17 15 (7.81%) MS Excel
18 13 (6.77%) Configuration Management
18 13 (6.77%) Service Design
19 12 (6.25%) Virtual Team
19 12 (6.25%) Resource Allocation
19 12 (6.25%) Agile Software Development
19 12 (6.25%) CRM
20 11 (5.73%) Intranet

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.21%) MS Exchange
1 10 (5.21%) WordPress
2 3 (1.56%) Oracle Workflow
3 1 (0.52%) SharePoint
3 1 (0.52%) WebSphere
3 1 (0.52%) WebSphere Application Server
Applications
1 15 (7.81%) MS Excel
2 6 (3.13%) MS Office
3 1 (0.52%) MS PowerPoint
Business Applications
1 3 (1.56%) Oracle Assets
1 3 (1.56%) Oracle Financials
1 3 (1.56%) Oracle General Ledger
1 3 (1.56%) Oracle Internet Expenses
1 3 (1.56%) Oracle iProcurement
1 3 (1.56%) Oracle Payables
1 3 (1.56%) Oracle Receivables
2 1 (0.52%) Remedy ITSM
Cloud Services
1 2 (1.04%) IaaS
1 2 (1.04%) Office 365
1 2 (1.04%) SaaS
2 1 (0.52%) Microsoft Azure
2 1 (0.52%) SuccessFactors
Communications & Networking
1 11 (5.73%) Intranet
2 10 (5.21%) Firewall
2 10 (5.21%) Internet
3 2 (1.04%) LAN
3 2 (1.04%) WAN
4 1 (0.52%) Cisco IOS
4 1 (0.52%) DHCP
4 1 (0.52%) DNS
4 1 (0.52%) HTTP
Database & Business Intelligence
1 20 (10.42%) SQL Server
2 10 (5.21%) SQL Server Reporting Services
3 1 (0.52%) Big Data
3 1 (0.52%) Crystal Reports
3 1 (0.52%) DB2
3 1 (0.52%) Relational Database
3 1 (0.52%) SAP HANA
Development Applications
1 3 (1.56%) JIRA
General
1 51 (26.56%) Finance
2 11 (5.73%) Banking
3 8 (4.17%) Retail
4 5 (2.60%) Telecoms
5 4 (2.08%) Manufacturing
5 4 (2.08%) Marketing
6 3 (1.56%) Law
6 3 (1.56%) Legal
7 2 (1.04%) Financial Institution
7 2 (1.04%) French Language
7 2 (1.04%) Italian Language
7 2 (1.04%) Portuguese Language
7 2 (1.04%) Spanish Language
8 1 (0.52%) Back Office
8 1 (0.52%) Billing
Libraries, Frameworks & Software Standards
1 1 (0.52%) J2EE
Miscellaneous
1 15 (7.81%) Data Centre
2 12 (6.25%) Virtual Team
3 10 (5.21%) Analytical Skills
4 8 (4.17%) Performance Metrics
5 7 (3.65%) Management Information System
6 3 (1.56%) Blackberry
6 3 (1.56%) CMDB
6 3 (1.56%) Derivative
6 3 (1.56%) Fat Client
6 3 (1.56%) Thin Client
7 2 (1.04%) FMCG
7 2 (1.04%) Reinsurance
8 1 (0.52%) Driving Licence
8 1 (0.52%) Enterprise Cloud
8 1 (0.52%) iPad
8 1 (0.52%) iPhone
8 1 (0.52%) PMI
8 1 (0.52%) Smartphone
8 1 (0.52%) Statistics
8 1 (0.52%) User Experience
Operating Systems
1 24 (12.50%) Windows
2 4 (2.08%) Windows 7
3 3 (1.56%) Windows Server
4 1 (0.52%) Android
4 1 (0.52%) Linux
4 1 (0.52%) Mac OS X
4 1 (0.52%) Windows 10
4 1 (0.52%) Windows Server 2008
4 1 (0.52%) Windows Server 2012
Processes & Methodologies
1 192 (100.00%) ITIL
2 111 (57.81%) Service Delivery
3 104 (54.17%) Service Management
4 45 (23.44%) Project Management
5 44 (22.92%) ITSM
5 44 (22.92%) PRINCE2
6 43 (22.40%) ITIL V3
7 31 (16.15%) Change Management
7 31 (16.15%) Stakeholder Management
8 26 (13.54%) Problem Management
9 18 (9.38%) People Management
10 17 (8.85%) Process Improvement
10 17 (8.85%) Supplier Management
11 16 (8.33%) Incident Management
12 13 (6.77%) Configuration Management
12 13 (6.77%) Service Design
13 12 (6.25%) Agile Software Development
13 12 (6.25%) CRM
13 12 (6.25%) Resource Allocation
14 11 (5.73%) Continuous Improvement
Programming Languages
1 5 (2.60%) SQL
2 3 (1.56%) C
3 1 (0.52%) Java
Qualifications
1 43 (22.40%) ITIL Certification
2 18 (9.38%) PRINCE2 Certification
3 10 (5.21%) Security Cleared
4 7 (3.65%) Degree
5 5 (2.60%) SC Cleared
6 3 (1.56%) Microsoft Certification
7 2 (1.04%) A+ Certification
7 2 (1.04%) MCP
7 2 (1.04%) MCSA
7 2 (1.04%) PMI Certification
8 1 (0.52%) ACCA
8 1 (0.52%) APMP
8 1 (0.52%) MCDST
8 1 (0.52%) MCITP
8 1 (0.52%) MCSE
8 1 (0.52%) PMP
8 1 (0.52%) Postgraduate
8 1 (0.52%) Six Sigma Green Belt
Quality Assurance & Compliance
1 68 (35.42%) SLA
2 4 (2.08%) ISO 9000
2 4 (2.08%) ISO/IEC 27001
3 1 (0.52%) COBIT
3 1 (0.52%) ISO/IEC 17799
3 1 (0.52%) ISO19770
System Software
1 3 (1.56%) VMware Infrastructure
1 3 (1.56%) XenApp
2 2 (1.04%) Active Directory
Systems Management
1 1 (0.52%) SCCM
1 1 (0.52%) SCSM
Vendors
1 35 (18.23%) Microsoft
2 11 (5.73%) ServiceNow
3 9 (4.69%) Citrix
4 5 (2.60%) VMware
5 3 (1.56%) IBM
5 3 (1.56%) Oracle
5 3 (1.56%) Sun
5 3 (1.56%) Wyse
6 2 (1.04%) Atlassian
6 2 (1.04%) Cisco
6 2 (1.04%) HP
6 2 (1.04%) SolarWinds
7 1 (0.52%) Apple
7 1 (0.52%) Ariba
7 1 (0.52%) Cognizant
7 1 (0.52%) Concur
7 1 (0.52%) Dell
7 1 (0.52%) NetApp
7 1 (0.52%) Remedy
7 1 (0.52%) SAP
Croydon, Surrey
networx
Salary: £44,400 per annum + Benefits
Posted: 2 hours ago
Manchester, Lancashire
Adalta Recruitment Solutions
Salary: £40000 - £55000 per annum + Benefits + Bonus
Posted: 21 hours ago
Fleet, Hampshire
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 3 days ago
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 4 days ago