The first table below looks at the demand for the ITIL Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Service Manager in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
ITIL Service Manager
Rank 881 856 860
Rank change year-on-year
-25 +4
Permanent jobs requiring an ITIL Service Manager 12 24 16
As % of all permanent IT jobs located in the UK 0.010% 0.022% 0.014%
As % of the Job Titles category 0.011% 0.023% 0.014%
Number of salaries quoted 11 23 14
Average salary £47,500 £55,000 £47,500
Average salary % change year-on-year
-13.63% +15.78%
90% offered a salary of more than £32,500 £41,000 £27,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £47,500 £60,000 £47,500
% change year-on-year
-20.83% +26.31%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108763 102557 112445
As % of all permanent IT jobs located in the UK 94.43% 94.28% 95.10%
Number of salaries quoted 88869 85119 96467
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 22 July 2014 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 11 £45,500 -24.16% 1
North West +6 3 £50,700 +1.40%
Bristol - 3 £32,500 -
South West - 3 £32,500 -
East of England - 3 £65,000 -
Manchester +9 2 £56,600 +13.20%
Berkshire +11 1 £37,500 -
South East -2 1 £37,500 -
Leeds -38 1 £43,500 -27.50% 1
West Yorkshire -43 1 £43,500 -27.50% 1
Yorkshire -51 1 £43,500 -27.50% 1
Cumbria - 1 £47,500 -
Essex - 1 £60,000 -
Suffolk - 1 - -
Luton - 1 £70,000 -
Bedfordshire - 1 £70,000 -
Carlisle - 1 £47,500 -
Glasgow - 1 £47,500 -
Ipswich - 1 - -
Scotland - 1 £47,500 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 22 July 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title.

1 24 (100.00%) ITIL
2 15 (62.50%) Service Delivery
3 13 (54.17%) Service Management
4 9 (37.50%) SLA
5 8 (33.33%) ITIL Certification
6 6 (25.00%) ITSM
6 6 (25.00%) Problem Management
7 5 (20.83%) ITIL V3
8 4 (16.67%) Finance
8 4 (16.67%) Incident Management
9 3 (12.50%) CRM
9 3 (12.50%) Microsoft
9 3 (12.50%) Stakeholder Management
9 3 (12.50%) Business Analysis
9 3 (12.50%) Matrix Management
10 2 (8.33%) MS Office
10 2 (8.33%) Windows
10 2 (8.33%) MS Exchange
10 2 (8.33%) Citrix
10 2 (8.33%) NetApp
10 2 (8.33%) Project Management
10 2 (8.33%) Process Management
10 2 (8.33%) Law
10 2 (8.33%) Legal
10 2 (8.33%) Retail
10 2 (8.33%) Billing
10 2 (8.33%) Supplier Management
10 2 (8.33%) assyst
10 2 (8.33%) Degree
10 2 (8.33%) Release Management

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 22 July 2014, IT jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.33%) MS Exchange
1 2 (8.33%) Exchange Server 2010
1 2 (8.33%) Exchange Server 2013
Applications
1 2 (8.33%) MS Office
Business Applications
1 2 (8.33%) assyst
Development Applications
1 1 (4.17%) JIRA
General
1 4 (16.67%) Finance
2 2 (8.33%) Law
2 2 (8.33%) Legal
2 2 (8.33%) Retail
2 2 (8.33%) Billing
3 1 (4.17%) Advertising
3 1 (4.17%) Publishing
3 1 (4.17%) Banking
Operating Systems
1 2 (8.33%) Windows
1 2 (8.33%) Windows Server 2008
Processes & Methodologies
1 24 (100.00%) ITIL
2 15 (62.50%) Service Delivery
3 13 (54.17%) Service Management
4 6 (25.00%) ITSM
4 6 (25.00%) Problem Management
5 5 (20.83%) ITIL V3
6 4 (16.67%) Incident Management
7 3 (12.50%) Matrix Management
7 3 (12.50%) Stakeholder Management
7 3 (12.50%) Business Analysis
7 3 (12.50%) CRM
8 2 (8.33%) Project Management
8 2 (8.33%) Process Management
8 2 (8.33%) Supplier Management
8 2 (8.33%) Release Management
8 2 (8.33%) Performance Management
8 2 (8.33%) ITIL V2
8 2 (8.33%) Service Desk Management
9 1 (4.17%) Operations Management
9 1 (4.17%) Continuous Improvement
Qualifications
1 8 (33.33%) ITIL Certification
2 2 (8.33%) Degree
3 1 (4.17%) SC Cleared
3 1 (4.17%) Security Cleared
3 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 9 (37.50%) SLA
2 1 (4.17%) QA
2 1 (4.17%) ISO 9001
System Software
1 2 (8.33%) XenApp
Vendors
1 3 (12.50%) Microsoft
2 2 (8.33%) Citrix
2 2 (8.33%) NetApp
3 1 (4.17%) Remedy