The statistics below represent IT jobs advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 765 858 774
Rank change year-on-year
+93 -84
Permanent jobs requiring an ITIL Service Manager 116 116 220
As % of all permanent IT jobs located in the UK 0.13% 0.11% 0.19%
As % of the Job Titles category 0.13% 0.11% 0.20%
Number of salaries quoted 109 103 192
Median salary £55,000 £50,000 £55,000
Median salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £37,200 £37,500 £37,500
10% offered a salary of more than £75,000 £74,000 £70,000
UK excluding London median salary £50,000 £46,000 £45,000
% change year-on-year
+8.69% +2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

ITIL Service Manager
Jobs Demand Trend

The demand trend of job ads that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Salary Trend in the UK

ITIL Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL Service Manager over the 3 months to 8 December 2016 within the UK.

ITIL Service Manager Salary Histogram in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +67 106 £55,000 +10.00% 6
London +49 37 £67,500 +14.89% 3
South East +72 23 £50,000 - 1
East of England +11 17 £61,500 +66.21%
Yorkshire +30 14 £41,500 -7.77% 1
West Yorkshire +44 13 £41,500 -2.35%
Essex +25 13 £61,500 +28.12%
Chelmsford +4 11 £61,500 +28.12%
Leeds +33 8 £43,750 +2.94%
North West -35 7 £41,250 -9.34% 1
Surrey +32 6 £45,000 -14.28%
South West +10 6 £55,000 +37.50%
West Sussex - 6 £55,000 -
Manchester -28 5 £45,000 -2.17% 1
Bristol +24 4 £55,000 +41.93%
Scotland +22 4 £31,000 -40.95%
Hertfordshire +5 4 £65,000 +23.80%
Bradford - 4 £41,500 -
Watford - 4 £65,000 -
Berkshire +53 3 £57,500 -8.00%
Glasgow +27 3 £31,000 -40.95%
City of London +27 3 £67,500 +28.57%
Buckinghamshire +17 3 £62,500 -10.71%
Wales - 3 £40,000 -
Home Counties - 3 £50,000 -
Newcastle upon Tyne +7 2 £46,750 +11.30%
North East +4 2 £46,750 -37.66%
Tyne and Wear -1 2 £46,750 +11.30%
Croydon - 2 £44,400 -
Crawley - 2 £50,000 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 206 (100.00%) ITIL
2 112 (54.37%) Service Delivery
3 95 (46.12%) Service Management
4 74 (35.92%) SLA
5 50 (24.27%) Finance
6 49 (23.79%) ITIL Certification
7 47 (22.82%) Stakeholder Management
8 43 (20.87%) ITIL V3
9 42 (20.39%) Change Management
10 40 (19.42%) Project Management
11 36 (17.48%) ITSM
12 35 (16.99%) Incident Management
12 35 (16.99%) Problem Management
13 28 (13.59%) PRINCE2
14 27 (13.11%) Data Centre
15 24 (11.65%) Continuous Improvement
15 24 (11.65%) Windows
16 20 (9.71%) Microsoft
17 19 (9.22%) People Management
18 17 (8.25%) Process Improvement
19 16 (7.77%) Line Management
20 15 (7.28%) MS Excel
21 14 (6.80%) Service Desk Management
21 14 (6.80%) Analytical Skills
21 14 (6.80%) CRM
21 14 (6.80%) Banking
21 14 (6.80%) Virtual Team
22 12 (5.83%) Resource Allocation
22 12 (5.83%) Firewall
22 12 (5.83%) PRINCE2 Certification

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.34%) MS Exchange
2 3 (1.46%) Oracle Workflow
3 2 (0.97%) SharePoint
4 1 (0.49%) WebSphere
4 1 (0.49%) WebSphere Application Server
Applications
1 15 (7.28%) MS Excel
2 4 (1.94%) MS Office
3 1 (0.49%) MS PowerPoint
Business Applications
1 3 (1.46%) Oracle Assets
1 3 (1.46%) Oracle Financials
1 3 (1.46%) Oracle General Ledger
1 3 (1.46%) Oracle Internet Expenses
1 3 (1.46%) Oracle iProcurement
1 3 (1.46%) Oracle Payables
1 3 (1.46%) Oracle Receivables
Cloud Services
1 4 (1.94%) SaaS
2 2 (0.97%) IaaS
3 1 (0.49%) SuccessFactors
Communications & Networking
1 12 (5.83%) Firewall
2 10 (4.85%) Internet
3 2 (0.97%) LAN
3 2 (0.97%) VLAN
3 2 (0.97%) WAN
4 1 (0.49%) HTTP
Database & Business Intelligence
1 11 (5.34%) SQL Server
2 1 (0.49%) Big Data
2 1 (0.49%) Crystal Reports
2 1 (0.49%) Data Warehouse
2 1 (0.49%) DB2
2 1 (0.49%) Power BI
2 1 (0.49%) Relational Database
2 1 (0.49%) SAP HANA
Development Applications
1 2 (0.97%) JIRA
General
1 50 (24.27%) Finance
2 14 (6.80%) Banking
3 10 (4.85%) Retail
4 7 (3.40%) Telecoms
5 6 (2.91%) Law
6 5 (2.43%) Legal
7 4 (1.94%) Manufacturing
7 4 (1.94%) Marketing
8 3 (1.46%) Financial Institution
9 2 (0.97%) Advertising
9 2 (0.97%) German Language
9 2 (0.97%) Investment Banking
10 1 (0.49%) Back Office
Libraries, Frameworks & Software Standards
1 1 (0.49%) J2EE
Miscellaneous
1 27 (13.11%) Data Centre
2 14 (6.80%) Analytical Skills
2 14 (6.80%) Virtual Team
3 7 (3.40%) Management Information System
4 4 (1.94%) CMDB
4 4 (1.94%) Derivative
4 4 (1.94%) User Experience
5 3 (1.46%) FMCG
5 3 (1.46%) Foreign Exchange (FX)
5 3 (1.46%) Statistics
6 2 (0.97%) Performance Metrics
7 1 (0.49%) Blackberry
7 1 (0.49%) Enterprise Cloud
7 1 (0.49%) Fat Client
7 1 (0.49%) IVR
7 1 (0.49%) Thin Client
Operating Systems
1 24 (11.65%) Windows
2 4 (1.94%) Windows 7
3 3 (1.46%) Windows Server
4 1 (0.49%) Linux
4 1 (0.49%) Unix
4 1 (0.49%) Windows 10
Processes & Methodologies
1 206 (100.00%) ITIL
2 112 (54.37%) Service Delivery
3 95 (46.12%) Service Management
4 47 (22.82%) Stakeholder Management
5 43 (20.87%) ITIL V3
6 42 (20.39%) Change Management
7 40 (19.42%) Project Management
8 36 (17.48%) ITSM
9 35 (16.99%) Incident Management
9 35 (16.99%) Problem Management
10 28 (13.59%) PRINCE2
11 24 (11.65%) Continuous Improvement
12 19 (9.22%) People Management
13 17 (8.25%) Process Improvement
14 16 (7.77%) Line Management
15 14 (6.80%) CRM
15 14 (6.80%) Service Desk Management
16 12 (5.83%) Resource Allocation
17 11 (5.34%) Configuration Management
17 11 (5.34%) Performance Management
Programming Languages
1 7 (3.40%) SQL
2 3 (1.46%) C
3 1 (0.49%) Java
3 1 (0.49%) VBA
Qualifications
1 49 (23.79%) ITIL Certification
2 12 (5.83%) PRINCE2 Certification
3 7 (3.40%) Degree
4 6 (2.91%) Microsoft Certification
5 5 (2.43%) MCSE
5 5 (2.43%) Security Cleared
6 4 (1.94%) MCP
6 4 (1.94%) SC Cleared
7 3 (1.46%) CCNA
7 3 (1.46%) Cisco Certification
7 3 (1.46%) MCSA
8 2 (0.97%) MCDST
8 2 (0.97%) MCITP
9 1 (0.49%) A+ Certification
9 1 (0.49%) ACCA
9 1 (0.49%) APMP
9 1 (0.49%) PMI Certification
9 1 (0.49%) PMP
9 1 (0.49%) Six Sigma Green Belt
Quality Assurance & Compliance
1 74 (35.92%) SLA
2 9 (4.37%) ISO/IEC 27001
3 4 (1.94%) ISO 9000
4 3 (1.46%) PCI DSS
5 1 (0.49%) COBIT
5 1 (0.49%) ISO/IEC 17799
5 1 (0.49%) ISO19770
5 1 (0.49%) QA
5 1 (0.49%) Sarbanes-Oxley
System Software
1 4 (1.94%) Active Directory
2 1 (0.49%) VMware Infrastructure
2 1 (0.49%) XenApp
Systems Management
1 1 (0.49%) SCSM
Vendors
1 20 (9.71%) Microsoft
2 9 (4.37%) ServiceNow
3 8 (3.88%) Citrix
4 3 (1.46%) IBM
4 3 (1.46%) Oracle
4 3 (1.46%) SAP
4 3 (1.46%) Sun
5 2 (0.97%) Atlassian
5 2 (0.97%) HP
5 2 (0.97%) VMware
6 1 (0.49%) Ariba
6 1 (0.49%) Cognizant
6 1 (0.49%) Cognos
6 1 (0.49%) Concur
6 1 (0.49%) NetApp
6 1 (0.49%) Remedy
6 1 (0.49%) Signiant
6 1 (0.49%) SolarWinds
6 1 (0.49%) Wyse
Barnsley, South Yorkshire
The Bridge Ltd
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
London
Careerwise
Salary: benefits
Posted: Yesterday
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: Yesterday
Beckenham, Kent
Capita Resourcing - IT Resourcing
Salary: £40000 - £45000 per annum + benefits
Posted: 2 days ago
Central London / West End
Nationwide People Ltd
Salary: £375 - £400 Per Day
Posted: 2 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 17 days ago