The first table below looks at the demand for ITIL V3 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Infrastructure Library Version 3
Rank 532 600 630
Rank change year-on-year
+68 +30
Permanent jobs citing ITIL V3 418 297 281
As % of all permanent IT jobs located in the UK 0.36% 0.27% 0.24%
As % of the Processes & Methodologies category 0.44% 0.35% 0.31%
Number of salaries quoted 325 246 220
Average salary £44,000 £47,500 £45,000
Average salary % change year-on-year
-7.36% +5.55%
90% offered a salary of more than £27,600 £25,700 £22,600
10% offered a salary of more than £70,000 £71,500 £67,000
UK excluding London average salary £42,500 £39,000 £42,500
% change year-on-year
+8.97% -8.23%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94231 85648 91265
As % of all permanent IT jobs located in the UK 80.41% 78.72% 77.39%
Number of salaries quoted 75933 70032 77735
Average salary £47,500 £46,250 £46,000
Average salary % change year-on-year
+2.70% +0.54%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend in the UK

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 within the UK.

ITIL V3 Salary Trend in the UK

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 over the 3 months to 25 July 2014 within the UK.

ITIL V3 Salary Histogram in the UK

ITIL V3
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 388 £44,000 -7.36% 46
London -17 165 £47,500 -13.63% 14
South East +29 92 £40,000 - 12
City of London -36 52 £47,700 -18.46% 5
South West +6 36 £53,750 +79.16% 4
Hampshire +16 28 £45,000 +33.33% 3
East Midlands +8 27 £40,857 -39.47% 2
North West +4 20 £33,000 +37.61% 1
Surrey +4 20 £32,500 -40.90% 3
West Yorkshire -24 19 £45,000 +16.12% 3
Yorkshire -31 19 £45,000 +16.12% 3
East of England +10 18 £55,000 +45.69% 1
Leeds - 17 £45,000 - 2
Buckinghamshire +2 15 £57,500 +43.75% 4
Milton Keynes -1 15 £57,500 +43.75% 4
Wiltshire +5 14 £62,500 +108.33% 2
Bristol +10 13 £33,250 -44.58% 1
Berkshire +5 12 £30,000 -14.28%
West Midlands -13 12 £47,000 +36.23% 6
Nottinghamshire +14 11 £40,857 -22.17% 1
Essex +9 11 £55,000 +41.02%
Nottingham +7 11 £40,857 - 1
Swindon +3 11 £62,500 - 2
Northamptonshire -7 11 £33,500 -50.37%
Northampton -13 11 £33,500 -50.37%
Canary Wharf +13 10 £70,000 +7.69%
Northern Ireland - 10 £26,000 -
County Antrim - 10 £26,000 -
Belfast - 10 £26,000 -
Oxfordshire +9 9 £40,000 -13.51%

ITIL V3
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 904 (100.00%) ITIL
2 327 (36.17%) Service Management
3 289 (31.97%) Finance
4 266 (29.42%) Windows
5 249 (27.54%) Microsoft
6 237 (26.22%) Service Delivery
7 184 (20.35%) PRINCE2
8 177 (19.58%) Active Directory
9 152 (16.81%) Project Management
10 149 (16.48%) ITSM
11 147 (16.26%) MS Exchange
12 139 (15.38%) SLA
13 132 (14.60%) MS Excel
14 129 (14.27%) VMware
15 123 (13.61%) Citrix
16 120 (13.27%) Cisco
17 117 (12.94%) MS Office
17 117 (12.94%) Degree
18 111 (12.28%) Firewall
19 109 (12.06%) Problem Management
20 102 (11.28%) Change Management
21 100 (11.06%) Windows Server 2008
22 99 (10.95%) Microsoft Certification
23 94 (10.40%) DHCP
23 94 (10.40%) SQL Server
24 93 (10.29%) Exchange Server 2010
25 90 (9.96%) SQL
26 87 (9.62%) DNS
27 81 (8.96%) Cisco Certification
28 80 (8.85%) Security Cleared

ITIL V3
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 147 (16.26%) MS Exchange
2 93 (10.29%) Exchange Server 2010
3 41 (4.54%) SharePoint
4 35 (3.87%) IIS
5 27 (2.99%) Lync
6 25 (2.77%) Exchange Server 2013
7 19 (2.10%) Exchange Server 2007
8 17 (1.88%) Tomcat
8 17 (1.88%) Exchange Server 2003
9 14 (1.55%) Blackberry Enterprise Server
9 14 (1.55%) CMS
10 9 (1.00%) SharePoint Server
10 9 (1.00%) BizTalk Server
11 7 (0.77%) Apache
12 5 (0.55%) Documentum
12 5 (0.55%) Moodle
12 5 (0.55%) SharePoint 2013
13 4 (0.44%) WebLogic
14 2 (0.22%) SAS
14 2 (0.22%) WorkSite
Applications
1 132 (14.60%) MS Excel
2 117 (12.94%) MS Office
3 25 (2.77%) MS Visio
3 25 (2.77%) MS PowerPoint
4 21 (2.32%) MS Project
5 2 (0.22%) SPSS
Business Applications
1 36 (3.98%) Remedy ITSM
2 23 (2.54%) assyst
3 10 (1.11%) Dynamics AX
4 7 (0.77%) Dynamics CRM
5 5 (0.55%) Dynamics NAV
5 5 (0.55%) SAP CRM
6 2 (0.22%) Oracle Procure-to-Pay
7 1 (0.11%) Agresso
7 1 (0.11%) Maximo
Cloud Services
1 22 (2.43%) SaaS
2 15 (1.66%) Office 365
3 2 (0.22%) IaaS
3 2 (0.22%) PaaS
3 2 (0.22%) Cloud Computing
4 1 (0.11%) Microsoft Azure
Communications & Networking
1 111 (12.28%) Firewall
2 94 (10.40%) DHCP
3 87 (9.62%) DNS
4 65 (7.19%) LAN
5 55 (6.08%) TCP/IP
6 52 (5.75%) SAN
6 52 (5.75%) WAN
7 45 (4.98%) VPN
8 38 (4.20%) Cisco ASA
9 33 (3.65%) NAS
10 26 (2.88%) MPLS
11 25 (2.77%) Cisco IOS
12 23 (2.54%) Internet
13 22 (2.43%) VoIP
14 21 (2.32%) Network Security
14 21 (2.32%) Cisco Nexus
14 21 (2.32%) Wi-Fi
15 20 (2.21%) VLAN
16 19 (2.10%) Ethernet
17 18 (1.99%) NetScaler
Database & Business Intelligence
1 94 (10.40%) SQL Server
2 26 (2.88%) SQL Server 2008
3 16 (1.77%) SQL Server 2000
4 12 (1.33%) Oracle Database
5 9 (1.00%) Data Mining
6 7 (0.77%) Crystal Reports
6 7 (0.77%) SQL Server 2012
7 5 (0.55%) Oracle Database 11g
7 5 (0.55%) Oracle Reports
8 4 (0.44%) Microsoft Analysis Services
8 4 (0.44%) SQL Server Reporting Services
8 4 (0.44%) SQL Server 2005
8 4 (0.44%) SQL Server Analysis Services
8 4 (0.44%) Relational Database
8 4 (0.44%) MySQL
9 1 (0.11%) EDMS
9 1 (0.11%) SQL Server Integration Services
9 1 (0.11%) RDBMS
9 1 (0.11%) Oracle Database 10g
Development Applications
1 9 (1.00%) Eclipse
1 9 (1.00%) JUnit
2 3 (0.33%) Oracle Forms
2 3 (0.33%) VisualVM
3 2 (0.22%) Toad
4 1 (0.11%) Dreamweaver
4 1 (0.11%) JIRA
4 1 (0.11%) Team Foundation Server
General
1 289 (31.97%) Finance
2 68 (7.52%) Retail
3 59 (6.53%) Telecoms
4 43 (4.76%) Banking
5 29 (3.21%) Back Office
6 27 (2.99%) Law
7 23 (2.54%) Advertising
8 13 (1.44%) Financial Institution
9 10 (1.11%) Legal
10 9 (1.00%) French Language
11 8 (0.88%) German Language
11 8 (0.88%) Marketing
12 5 (0.55%) Welsh Language
13 4 (0.44%) Manufacturing
14 3 (0.33%) Pharmaceutical
14 3 (0.33%) Publishing
14 3 (0.33%) Games
15 1 (0.11%) Billing
15 1 (0.11%) Local Government
15 1 (0.11%) Retail Banking
Job Titles
1 216 (23.89%) Service Manager
2 168 (18.58%) Analyst
3 62 (6.86%) Support Analyst
4 57 (6.31%) Service Analyst
5 54 (5.97%) Architect
6 47 (5.20%) Problem Manager
7 43 (4.76%) Transition Manager
8 42 (4.65%) Service Transition Manager
9 38 (4.20%) IT Services Manager
10 34 (3.76%) Technical Manager
11 32 (3.54%) Service Desk Analyst
12 29 (3.21%) Team Leader
13 28 (3.10%) Delivery Manager
13 28 (3.10%) Operations Manager
14 26 (2.88%) Network Analyst
14 26 (2.88%) Services Delivery Manager
14 26 (2.88%) Change Manager
15 25 (2.77%) Release Manager
15 25 (2.77%) Administrator
16 23 (2.54%) ITIL Manager
Libraries, Frameworks & Software Standards
1 35 (3.87%) .NET
2 25 (2.77%) ASP.NET
3 13 (1.44%) XML
4 11 (1.22%) Software Packaging
5 10 (1.11%) JSP
6 9 (1.00%) Servlets
6 9 (1.00%) iBATIS
6 9 (1.00%) Spring
7 7 (0.77%) Middleware
8 5 (0.55%) Web Services
9 3 (0.33%) Oracle Fusion
9 3 (0.33%) SOAP
9 3 (0.33%) COM+
10 2 (0.22%) COM
10 2 (0.22%) ODBC
11 1 (0.11%) HTML
11 1 (0.11%) Application Packaging
Miscellaneous
1 70 (7.74%) Management Information System
2 27 (2.99%) Blackberry
3 25 (2.77%) Clustering
4 23 (2.54%) PKI
5 18 (1.99%) CLARiiON
6 13 (1.44%) Computer Science
6 13 (1.44%) CMDB
7 12 (1.33%) Smartphone
8 9 (1.00%) Statistics
8 9 (1.00%) Mathematics
9 8 (0.88%) Video Conferencing
9 8 (0.88%) Firmware
9 8 (0.88%) Mainframe
9 8 (0.88%) Client/Server
9 8 (0.88%) Enterprise Software
10 6 (0.66%) NHS
11 5 (0.55%) EqualLogic
12 4 (0.44%) EPoS
12 4 (0.44%) Enterprise Storage
13 3 (0.33%) Kindle
Operating Systems
1 266 (29.42%) Windows
2 100 (11.06%) Windows Server 2008
3 56 (6.19%) Linux
4 51 (5.64%) Windows Server 2003
5 46 (5.09%) Windows 7
6 39 (4.31%) Windows Server 2012
7 23 (2.54%) Red Hat Enterprise Linux
8 21 (2.32%) UNIX
9 20 (2.21%) Mac OS
10 19 (2.10%) Android
11 18 (1.99%) Windows 8
12 17 (1.88%) Solaris
13 15 (1.66%) Apple iOS
14 9 (1.00%) Debian
15 7 (0.77%) Windows XP
16 5 (0.55%) Mac OS X
17 3 (0.33%) Windows 2000 Server
18 2 (0.22%) Windows Vista
19 1 (0.11%) Oracle Linux
19 1 (0.11%) MVS
Processes & Methodologies
1 904 (100.00%) ITIL
2 327 (36.17%) Service Management
3 237 (26.22%) Service Delivery
4 184 (20.35%) PRINCE2
5 152 (16.81%) Project Management
6 149 (16.48%) ITSM
7 109 (12.06%) Problem Management
8 102 (11.28%) Change Management
9 72 (7.96%) Release Management
10 71 (7.85%) ITIL V2
11 68 (7.52%) Incident Management
12 66 (7.30%) Disaster Recovery
12 66 (7.30%) Stakeholder Management
13 57 (6.31%) Risk Management
14 56 (6.19%) Continuous Improvement
15 55 (6.08%) Supplier Management
16 42 (4.65%) Operations Management
17 37 (4.09%) CRM
18 35 (3.87%) Root Cause Analysis
19 34 (3.76%) Configuration Management
Programming Languages
1 90 (9.96%) SQL
2 29 (3.21%) C#
3 27 (2.99%) PowerShell
4 25 (2.77%) VB.NET
5 22 (2.43%) Java
6 21 (2.32%) T-SQL
7 12 (1.33%) C
8 9 (1.00%) VBA
9 6 (0.66%) VB
10 5 (0.55%) ABAP
11 4 (0.44%) Shell Script
12 3 (0.33%) X++
12 3 (0.33%) Python
12 3 (0.33%) VBScript
12 3 (0.33%) C++
13 2 (0.22%) JavaScript
13 2 (0.22%) Perl
14 1 (0.11%) Bash Shell
Qualifications
1 117 (12.94%) Degree
2 99 (10.95%) Microsoft Certification
3 81 (8.96%) Cisco Certification
4 80 (8.85%) Security Cleared
5 71 (7.85%) CCNA
6 70 (7.74%) MCSA
7 56 (6.19%) MCSE
8 44 (4.87%) SC Cleared
9 40 (4.42%) ITIL Certification
10 29 (3.21%) CCNP
11 21 (2.32%) MCTS
11 21 (2.32%) MCITP
12 19 (2.10%) DV Cleared
13 18 (1.99%) PMI Certification
14 17 (1.88%) MCP
15 15 (1.66%) PMP
15 15 (1.66%) MOS
16 14 (1.55%) VMware Certified Professional (VCP)
17 13 (1.44%) CCSE
18 11 (1.22%) Check Point Certification
Quality Assurance & Compliance
1 139 (15.38%) SLA
2 27 (2.99%) QA
3 20 (2.21%) ISO/IEC 27001
4 14 (1.55%) PCI DSS
5 13 (1.44%) COBIT
6 5 (0.55%) HMG Infosec
6 5 (0.55%) ISO/IEC 20000
6 5 (0.55%) ISO 9001
7 3 (0.33%) ISO 9000
8 1 (0.11%) Sarbanes-Oxley
8 1 (0.11%) ISO 14001
System Software
1 177 (19.58%) Active Directory
2 72 (7.96%) XenApp
3 67 (7.41%) VMware Infrastructure
4 41 (4.54%) vSphere
5 31 (3.43%) VMware ESX
6 30 (3.32%) Hyper-V
7 27 (2.99%) UAG
8 24 (2.65%) XenDesktop
9 18 (1.99%) EMC RecoverPoint
10 12 (1.33%) XenServer
10 12 (1.33%) Microsoft App-V
11 9 (1.00%) Veritas Volume Manager
11 9 (1.00%) Sendmail
12 6 (0.66%) ProxySG
12 6 (0.66%) VMware ESXi
13 4 (0.44%) Microsoft Virtual Server
13 4 (0.44%) Citrix Presentation Server
14 3 (0.33%) VMware Server
14 3 (0.33%) Xen
14 3 (0.33%) VMware Workstation
Systems Management
1 35 (3.87%) WSUS
2 33 (3.65%) SCCM
3 21 (2.32%) EMC NetWorker
3 21 (2.32%) Backup Exec
4 20 (2.21%) NetBackup
5 17 (1.88%) Norton AntiVirus
6 10 (1.11%) SCOM
6 10 (1.11%) CiscoWorks
7 9 (1.00%) Cisco CUCM
8 7 (0.77%) Netcool
9 4 (0.44%) Data Guard
9 4 (0.44%) Cisco UCCE
10 3 (0.33%) McAfee ePO
10 3 (0.33%) Opsview
10 3 (0.33%) Nagios
11 2 (0.22%) Oracle Enterprise Manager
11 2 (0.22%) OpenView
11 2 (0.22%) Symantec Endpoint Protection
12 1 (0.11%) HP SIM
12 1 (0.11%) Cisco UCCX
Vendors
1 249 (27.54%) Microsoft
2 129 (14.27%) VMware
3 123 (13.61%) Citrix
4 120 (13.27%) Cisco
5 63 (6.97%) Oracle
6 59 (6.53%) Remedy
7 47 (5.20%) EMC
8 43 (4.76%) NetApp
9 37 (4.09%) CheckPoint
10 35 (3.87%) Red Hat
11 32 (3.54%) Symantec
12 31 (3.43%) Veritas
13 29 (3.21%) Apple
13 29 (3.21%) Sophos
14 25 (2.77%) BMC
15 24 (2.65%) F5
16 21 (2.32%) SAP
17 20 (2.21%) HP
18 18 (1.99%) Juniper
18 18 (1.99%) Infoblox
West Sussex
ARC IT Recruitment Ltd
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £35,000 to £45,000 per annum
Posted: 7 hours ago
South East London
set2recruit
Salary: From £45,000 to £65,000 per annum + bonus + benefits
Posted: 8 hours ago
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £50000.00 per annum + Excellent Benefits
Posted: 13 hours ago
Rochdale, Lancashire
Agilisys Professional Services Ltd
Salary: £19,000 per annum
Posted: 13 hours ago
Beckenham, Kent
Capita
Salary: based on exp
Posted: Yesterday
Worcester, Worcestershire
Experis Ltd
Salary: Neg. + benefits
Posted: Yesterday
Worcestershire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £30000.00 per annum
Posted: Yesterday
Portsmouth, Hampshire
Portsmouth Hospitals
Salary: From £25,783 to £34,530 per annum
Posted: Yesterday
London
Lorien Resourcing
Posted: 2 days ago
Northumberland
Mortimer Spinks
Salary: £35000 - £40000 per annum
Posted: 2 days ago
City, London
Sanderson
Salary: £23000 per annum + Excellent Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £35000 per annum
Posted: 2 days ago
West Yorkshire
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 2 days ago
Bath, Avon
Sanderson
Salary: £21000 per annum
Posted: 2 days ago
Worcester, Worcestershire
Experis Ltd
Salary: £28000.00 - £30000.00 per annum + 10% Bonus, Single Healthcare
Posted: 3 days ago
Swindon, Wiltshire
Experis Ltd
Salary: £70000.00 - £75000.00 per annum + BENS
Posted: 3 days ago
Scotland
Search Consultancy
Salary: £65000.00 - £70000.00 per annum
Posted: 3 days ago
Reigate, Surrey
Capita
Salary: Generous Shift allowance
Posted: 3 days ago