ITIL V3 Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for ITIL V3 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
IT Infrastructure Library Version 3
Rank 536 654 731
Rank change year-on-year
+118 +77
Permanent jobs citing ITIL V3 343 262 133
As % of all permanent IT jobs located in the UK 0.319% 0.216% 0.109%
As % of the Processes & Methodologies category 0.418% 0.290% 0.148%
Number of salaries quoted 275 193 98
Average salary £46,000 £45,580 £40,250
Average salary % change year-on-year
+0.92% +13.24%
90% offered a salary of more than £30,000 £26,600 £29,850
10% offered a salary of more than £62,500 £60,000 £70,000
UK excluding London average salary £38,000 £45,580 £37,500
% change year-on-year
-16.63% +21.54%
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category		 81989 90252 89637
As % of all permanent IT jobs located in the UK 76.37% 74.53% 73.64%
Number of salaries quoted 67243 76728 74976
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 within the UK.

ITIL V3 Salary Trend

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 over the 3 months to 20 May 2013 within the UK.

ITIL V3 Salary Histogram

ITIL V3
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +85 309 £47,500 +3.71%
London +151 189 £55,000 +14.82%
City of London +56 73 £55,000 +29.41%
South East -9 64 £40,000 -15.78%
Wales +19 19 £30,000 -40.00%
Surrey +12 16 £50,000 +5.26%
Buckinghamshire -3 14 £50,000 +23.45%
Milton Keynes -19 13 £50,000 +36.05%
South West -19 12 £37,500 -21.05%
South Wales +9 11 £30,000 -4.76%
Yorkshire -2 11 £39,000 +50.00%
East Midlands 0 10 £39,000 +23.80%
Hampshire -10 10 £30,000 -40.00%
West Midlands -16 10 £38,250 +3.37%
West Yorkshire -4 9 £39,000 +69.56%
Uxbridge +8 8 £47,500 -36.66%
Middlesex +3 8 £35,000 -10.25%
Berkshire +2 8 £20,500 -55.02%
North West +6 7 £35,000 +7.69%
Dorset - 7 £38,000 -
Scotland -6 6 £26,000 +10.63%
Cardiff - 6 £42,500 -
Wimbledon - 6 £60,500 -
Camberley -4 5 £50,000 +3.89%
Bournemouth - 5 £38,000 -
Northampton - 5 £39,000 -
Northamptonshire - 5 £39,000 -
Reading +9 4 £20,500 -65.83%
Edinburgh +3 4 £26,000 +10.63%
Birmingham -14 4 £60,000 +14.28%

ITIL V3
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 689 (100.00%) ITIL
2 220 (31.93%) Windows
2 220 (31.93%) Finance
3 206 (29.90%) Microsoft
4 152 (22.06%) Service Delivery
5 132 (19.16%) Service Management
5 132 (19.16%) MS Excel
6 118 (17.13%) Linux
7 116 (16.84%) Active Directory
8 113 (16.40%) SLA
9 112 (16.26%) SQL
10 107 (15.53%) VMware
11 106 (15.38%) Oracle
12 104 (15.09%) Project Management
12 104 (15.09%) Problem Management
13 98 (14.22%) MS Office
14 97 (14.08%) Change Management
15 92 (13.35%) Disaster Recovery
16 91 (13.21%) VMware Infrastructure
17 90 (13.06%) Banking
18 89 (12.92%) SQL Server
19 87 (12.63%) Cisco
20 79 (11.47%) Degree
20 79 (11.47%) SAN
21 78 (11.32%) WAN
21 78 (11.32%) Windows Server 2008
22 77 (11.18%) LAN
23 76 (11.03%) UNIX
24 75 (10.89%) PRINCE2
25 66 (9.579%) Citrix

ITIL V3
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Development
1 27 (3.919%) .NET
2 24 (3.483%) Middleware
2 24 (3.483%) WebSphere
3 17 (2.467%) J2EE
4 15 (2.177%) XML
5 14 (2.032%) HTML
6 12 (1.742%) CGI
7 4 (0.581%) Web Services
7 4 (0.581%) Application Packaging
8 3 (0.435%) ASP.NET
8 3 (0.435%) COM
9 2 (0.290%) JSP
9 2 (0.290%) JMS
9 2 (0.290%) SAP Basis
9 2 (0.290%) Java EE
9 2 (0.290%) Grails
10 1 (0.145%) WCF
10 1 (0.145%) Ajax
10 1 (0.145%) .NET Framework
10 1 (0.145%) OLE
Application Platforms
1 65 (9.434%) SharePoint
2 54 (7.837%) MS Exchange
3 31 (4.499%) Apache
4 29 (4.209%) Tomcat
5 25 (3.628%) Blackberry Enterprise Server
6 22 (3.193%) IIS
7 17 (2.467%) Lotus Notes
8 16 (2.322%) WebSphere Application Server
9 10 (1.451%) Exchange Server 2010
10 9 (1.306%) Lync
11 8 (1.161%) Exchange Server 2003
12 7 (1.016%) WebLogic
12 7 (1.016%) SAS
13 6 (0.871%) WebSphere MQ
13 6 (0.871%) Exchange Server 2007
14 5 (0.726%) IBM HTTP Server
14 5 (0.726%) Lotus Domino
15 4 (0.581%) ESB
15 4 (0.581%) WorkSite
15 4 (0.581%) Office Communications Server
Applications
1 132 (19.16%) MS Excel
2 98 (14.22%) MS Office
3 41 (5.951%) MS Visio
4 36 (5.225%) MS PowerPoint
5 17 (2.467%) MS Project
6 8 (1.161%) InfoPath
7 2 (0.290%) Office 365
Business Applications
1 4 (0.581%) SAP Retail
1 4 (0.581%) Dynamics NAV
1 4 (0.581%) Dynamics AX
1 4 (0.581%) SAP Business One
1 4 (0.581%) Oracle BPM
2 3 (0.435%) Remedy ITSM
2 3 (0.435%) Dynamics CRM
2 3 (0.435%) Oracle Financials
3 1 (0.145%) Oracle 11i
3 1 (0.145%) SAP FI
3 1 (0.145%) Oracle ERP
3 1 (0.145%) Oracle Applications
3 1 (0.145%) BASE24
3 1 (0.145%) SAP FI/CO
3 1 (0.145%) SAP CO
3 1 (0.145%) Retail-J
3 1 (0.145%) Sage 200
Communications & Networking
1 79 (11.47%) SAN
2 78 (11.32%) WAN
3 77 (11.18%) LAN
4 50 (7.257%) Firewall
5 36 (5.225%) TCP/IP
6 26 (3.774%) DNS
7 24 (3.483%) DHCP
8 20 (2.903%) VoIP
8 20 (2.903%) HTTP
8 20 (2.903%) SSL
9 19 (2.758%) VPN
10 16 (2.322%) Cisco IPT
11 15 (2.177%) Internet
12 14 (2.032%) Intrusion Detection
13 13 (1.887%) LDAP
14 12 (1.742%) IP Telephony
15 11 (1.597%) SNMP
16 9 (1.306%) Intranet
16 9 (1.306%) Wireless
16 9 (1.306%) MPLS
Database & Business Intelligence
1 89 (12.92%) SQL Server
2 43 (6.241%) Oracle 8/8i
3 28 (4.064%) SQL Server 2008
4 26 (3.774%) Oracle 11g
4 26 (3.774%) Oracle 10g
5 16 (2.322%) SQL Server 2005
6 14 (2.032%) Data Warehouse
6 14 (2.032%) DB2
7 11 (1.597%) MySQL
7 11 (1.597%) MS Access
7 11 (1.597%) OLTP
8 10 (1.451%) SQL Server 7
8 10 (1.451%) SQL Server 2000
9 9 (1.306%) RDBMS
10 8 (1.161%) Oracle Reports
11 5 (0.726%) SAP BW
11 5 (0.726%) SQL Server Reporting Services
12 4 (0.581%) Base SAS
12 4 (0.581%) MarkLogic
13 3 (0.435%) SQL Server Integration Services
Development Applications
1 7 (1.016%) Oracle Forms
1 7 (1.016%) Subversion
2 6 (0.871%) VSS/SourceSafe
3 5 (0.726%) ClearCase
4 2 (0.290%) Eclipse
4 2 (0.290%) JIRA
4 2 (0.290%) Team Foundation Server
4 2 (0.290%) Visual Studio
5 1 (0.145%) GitHub
5 1 (0.145%) QuickTest Pro
General
1 220 (31.93%) Finance
2 90 (13.06%) Banking
3 39 (5.660%) Telecoms
4 35 (5.080%) Retail
5 27 (3.919%) Back Office
6 24 (3.483%) Legal
7 18 (2.612%) Investment Banking
8 14 (2.032%) Law
9 12 (1.742%) Advertising
10 11 (1.597%) Front Office
11 8 (1.161%) Billing
12 7 (1.016%) French Language
13 5 (0.726%) German Language
13 5 (0.726%) Italian Language
13 5 (0.726%) Romanian Language
13 5 (0.726%) Spanish Language
13 5 (0.726%) Publishing
13 5 (0.726%) Dutch Language
14 4 (0.581%) Local Government
15 3 (0.435%) Marketing
Job Titles
1 180 (26.12%) Analyst
2 83 (12.05%) Service Manager
3 67 (9.724%) Team Leader
4 65 (9.434%) Support Analyst
5 56 (8.128%) Service Analyst
6 47 (6.821%) Applications Support
7 36 (5.225%) Problem Manager
8 30 (4.354%) Architect
9 28 (4.064%) Infrastructure Engineer
10 27 (3.919%) Service Desk Analyst
10 27 (3.919%) Consultant
11 26 (3.774%) Applications Support Analyst
12 24 (3.483%) Configuration Manager
12 24 (3.483%) Incident Manager
13 22 (3.193%) Delivery Manager
13 22 (3.193%) Services Delivery Manager
14 17 (2.467%) Administrator
14 17 (2.467%) Project Manager
14 17 (2.467%) Technical Support
14 17 (2.467%) DBA
Miscellaneous
1 39 (5.660%) Blackberry
2 28 (4.064%) Management Information System
3 23 (3.338%) Computer Science
4 17 (2.467%) Replication
4 17 (2.467%) Clustering
5 14 (2.032%) Derivative
6 12 (1.742%) Enterprise Software
7 11 (1.597%) Fixed Income
8 10 (1.451%) Cloud Computing
9 9 (1.306%) CMDB
10 8 (1.161%) CESG
10 8 (1.161%) CESG CLAS
11 7 (1.016%) Video Conferencing
12 6 (0.871%) iSeries
12 6 (0.871%) Statistics
12 6 (0.871%) Mainframe
12 6 (0.871%) Open Source
13 5 (0.726%) AS400
14 4 (0.581%) e-Health
14 4 (0.581%) IBM Mainframe
Operating Systems
1 220 (31.93%) Windows
2 118 (17.13%) Linux
3 78 (11.32%) Windows Server 2008
4 76 (11.03%) UNIX
5 65 (9.434%) Windows Server 2003
6 44 (6.386%) Red Hat Enterprise Linux
7 43 (6.241%) Solaris
8 30 (4.354%) Windows 7
9 24 (3.483%) Windows XP
10 14 (2.032%) Oracle Linux
11 12 (1.742%) Mac OS X
11 12 (1.742%) Windows Vista
12 10 (1.451%) CentOS
13 9 (1.306%) Windows Server 2012
14 6 (0.871%) AIX
15 4 (0.581%) HPUX
15 4 (0.581%) OpenVMS
15 4 (0.581%) VME
15 4 (0.581%) zOS
15 4 (0.581%) Windows 8
Processes & Methodologies
1 689 (100.00%) ITIL
2 152 (22.06%) Service Delivery
3 132 (19.16%) Service Management
4 104 (15.09%) Project Management
4 104 (15.09%) Problem Management
5 97 (14.08%) Change Management
6 92 (13.35%) Disaster Recovery
7 75 (10.89%) PRINCE2
8 62 (8.999%) Business Continuity
8 62 (8.999%) Incident Management
9 60 (8.708%) BCP
10 59 (8.563%) ITSM
11 57 (8.273%) Stakeholder Management
12 46 (6.676%) Capacity Management
13 41 (5.951%) Continuous Improvement
14 39 (5.660%) Configuration Management
15 38 (5.515%) Risk Management
16 37 (5.370%) Change Control
17 36 (5.225%) Validation
18 34 (4.935%) Release Management
Programming Languages
1 112 (16.26%) SQL
2 35 (5.080%) Java
3 20 (2.903%) C#
4 15 (2.177%) PL/SQL
5 14 (2.032%) Shell Script
6 13 (1.887%) T-SQL
6 13 (1.887%) VB
6 13 (1.887%) VB.NET
7 11 (1.597%) VBA
7 11 (1.597%) C
8 10 (1.451%) PowerShell
9 4 (0.581%) SAS Macro
9 4 (0.581%) JCL
10 3 (0.435%) C++
11 2 (0.290%) COBOL
12 1 (0.145%) PHP
12 1 (0.145%) Python
12 1 (0.145%) Tcl
12 1 (0.145%) X++
Qualifications
1 79 (11.47%) Degree
2 52 (7.547%) Security Cleared
2 52 (7.547%) Microsoft Certification
3 45 (6.531%) MCSE
4 43 (6.241%) SC Cleared
5 30 (4.354%) MCITP
6 23 (3.338%) MCP
6 23 (3.338%) Cisco Certification
7 16 (2.322%) VMware Certified Professional (VCP)
8 15 (2.177%) DV Cleared
9 14 (2.032%) CISSP
10 12 (1.742%) VCDX
11 11 (1.597%) CCNP
11 11 (1.597%) OCP
11 11 (1.597%) OCA
11 11 (1.597%) Oracle Certification
11 11 (1.597%) PRINCE2 Certification
12 10 (1.451%) Server+ Certification
12 10 (1.451%) PRINCE2 Practitioner
13 9 (1.306%) RHCE
Quality Assurance & Compliance
1 113 (16.40%) SLA
2 21 (3.048%) ISO/IEC 27001
3 16 (2.322%) COBIT
4 13 (1.887%) QA
5 8 (1.161%) PCI DSS
6 6 (0.871%) Sarbanes-Oxley
7 3 (0.435%) EFQM
7 3 (0.435%) Data Quality
7 3 (0.435%) ISO 9001
7 3 (0.435%) ISO/IEC 20000
8 2 (0.290%) JSP 440
9 1 (0.145%) ISO 8583
System Software
1 116 (16.84%) Active Directory
2 91 (13.21%) VMware Infrastructure
3 29 (4.209%) XenApp
4 27 (3.919%) Citrix Presentation Server
5 23 (3.338%) vSphere
6 14 (2.032%) NFS
6 14 (2.032%) VMware ESX
7 13 (1.887%) Xen
7 13 (1.887%) VMware ESXi
8 11 (1.597%) Oracle RAC
8 11 (1.597%) Oracle RMAN
9 7 (1.016%) Hyper-V
10 3 (0.435%) XenDesktop
11 1 (0.145%) Microsoft App-V
Systems Management
1 46 (6.676%) SCOM
2 31 (4.499%) Tivoli
3 29 (4.209%) SCCM
4 14 (2.032%) Backup Exec
5 13 (1.887%) Tivoli Monitoring
5 13 (1.887%) Tivoli Storage Manager
6 11 (1.597%) Red Hat Satellite
6 11 (1.597%) Oracle Statspack
6 11 (1.597%) Data Guard
7 9 (1.306%) WMI
8 7 (1.016%) WSUS
9 5 (0.726%) CA Endevor
9 5 (0.726%) DameWare
10 4 (0.581%) OpenView
10 4 (0.581%) CiscoWorks
10 4 (0.581%) Unicenter
10 4 (0.581%) OMEGAMON
10 4 (0.581%) BMC PATROL
10 4 (0.581%) HP SIM
11 3 (0.435%) Sysprep
Vendors
1 206 (29.90%) Microsoft
2 107 (15.53%) VMware
3 106 (15.38%) Oracle
4 87 (12.63%) Cisco
5 66 (9.579%) Citrix
6 49 (7.112%) IBM
7 44 (6.386%) Red Hat
8 39 (5.660%) HP
9 36 (5.225%) Remedy
10 23 (3.338%) Sun
11 21 (3.048%) Apple
12 17 (2.467%) Lotus
13 15 (2.177%) SAP
14 12 (1.742%) Juniper
14 12 (1.742%) Hitachi
14 12 (1.742%) NetApp
15 11 (1.597%) F5
16 10 (1.451%) EMC
17 9 (1.306%) JBoss
17 9 (1.306%) Nortel
Service Level Management Specialist Financial Services
Birmingham, West Midlands (County)
Working as a Senior Member of a small team, you will be tasked with managing and measuring the performance of the service management function, and to propose solutions...
Aston Carter
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 18 May 2013
Service Delivery Manager
London
Skills: - Experience within Application Support Management on multiple projects within the Financial Services industry & experience of IT Service Management processes. - Strong experience of Incident/ Problem Management - A broad...
McGregor Boyall
Salary: £75,000 - £80,000
Posted: 14 May 2013
Release Analyst (Transition, Service Delivery, ITIL V3, SDLC, P
City of London
Sand Resources is an equal opportunity employer committed to a policy of treating all employees and job applicants equally. It is our aim to take all reasonable steps...
Sand Resources
Salary: £30000 - £40000 per annum + Excellent benefits
Posted: 25 April 2013
Service Delivery Manager (Manager, Service Delivery)
London, Sout East, United Kingdom
Service Delivery Manager Permanent - London South - £45/50k - Bonus - Pension - Benefits. We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team...
Outsourcery
Salary: £50,000 per Annum
Posted: 20 May 2013
Service Delivery Manager
London
We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team in the Southern region. Reporting to the Customer Programmes Manager, the...
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 3 May 2013
Service Improvement Manager (Change, Processes, ITIL)
Oxford, South East
Service Improvement/Change Manager Role:*Deliver operational improvements across the Internal IS team and relevant 3rd party suppliers.*Proactively maintaining Service Catalogue diagram to clearly describe what services...
Sand Resources
Salary: £35000 - £45000 per annum + Excellent benefits
Posted: 15 May 2013
Desktop Support Technician - Gloucestershire - £25,000
Gloucestershire, South West
DESKTOP SUPPORT TECHNICIAN - £25,000 - GLOUCESTERSHIREMicrosoft / Windows 7 / Remote Administration / Software / Desktop / Support / ITIL / Microsoft Word 2010 / AV / Framework / McAfee / SCCMMy client is requiring a desktop technician to...
OPUS
Salary: GBP25000 per annum
Posted: 30 April 2013
Desktop Support Technician
Gloucestershire, South West
You will have experience of working in a Windows environment with experience Windows 7 Enterprise... Experience of working in a ITIL V3 framework will also be needed... Experience...
Salary: £22000.00 - £25000.00 per annum
Posted: 30 April 2013
IT Support Analyst - Permanent
Southend-On-Sea, Essex
Technical experience is required in all areas of support especially with: - Windows XP/7/8. - Microsoft Office... - Active Directory... - Blackberry and BES. - TCP/IP, DNS, DHCP and VPN. -...
Couno Limited
Salary: From £17,000 to £19,000 per annum
Posted: 8 May 2013
Release Management Administrator/Analyst - Bristol/Bath
Bristol, Avon
Keywords: Configuration Manager, Source Control Manager, SCM, Subversion, Apache, Tortoise, CruiseControl.NET (CCNet), MSBuild... Suitable candidates will have experience of the following: Experience of managing source code repositories...
Redrock Consulting Ltd
Salary: £28000 - £36000 per annum + Benefits Package
Posted: 16 May 2013
Technical Support / Desktop Support Engineer
South East England
Experience of supporting a range of hardware and software is essential including; - Laptops, Desktops, iPads, Blackberry's, Wireless Routers, Printers.- Windows 7, Windows XP, Office 2003/2007/2010,...
Montash Associates
Salary: £200 - £250 per annum + Negotiable
Posted: 10 May 2013
Problem Management Team Leader
Somerset, South West
This includes MPLS VPN, IP Access and associated overlay services, such as Application Performance Management (APM), and IPSec VPN, delivered over xDSL, EFM (copper and fibre), Leased Line,...
Questor Resourcing
Salary: to £62k + 5% bonus
Posted: 14 May 2013
Technical Operations Shift Engineer
Somerset, South West
This includes MPLS VPN, IP Access and associated overlay services, such as Application Performance Management (APM), and IPSec VPN, delivered over xDSL, EFM (copper and fibre), Leased Line,...
Questor Resourcing
Salary: to £35K + 5% bonus + 20% shift allowance
Posted: 14 May 2013
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