The first table below looks at the demand for ITIL V3 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Infrastructure Library Version 3
Rank 540 593 625
Rank change year-on-year
+53 +32
Permanent jobs citing ITIL V3 418 299 281
As % of all permanent IT jobs located in the UK 0.36% 0.27% 0.24%
As % of the Processes & Methodologies category 0.44% 0.35% 0.31%
Number of salaries quoted 327 249 221
Average salary £42,950 £47,250 £45,000
Average salary % change year-on-year
-9.10% +5.00%
90% offered a salary of more than £27,500 £25,000 £22,700
10% offered a salary of more than £70,000 £70,750 £67,500
UK excluding London average salary £41,500 £39,000 £42,000
% change year-on-year
+6.41% -7.14%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94098 85653 91358
As % of all permanent IT jobs located in the UK 80.38% 78.75% 77.41%
Number of salaries quoted 75770 70033 77761
Average salary £47,500 £46,500 £46,500
Average salary % change year-on-year
+2.15% -
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend in the UK

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 within the UK.

ITIL V3 Salary Trend in the UK

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 over the 3 months to 28 July 2014 within the UK.

ITIL V3 Salary Histogram in the UK

ITIL V3
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 388 £43,401 -8.63% 45
London -27 166 £47,500 -13.63% 12
South East +49 89 £40,000 - 11
City of London -36 52 £47,500 -18.45% 5
South West +5 36 £53,750 +79.16% 4
Hampshire +15 28 £45,000 +38.46% 3
East Midlands +8 27 £40,857 -39.47% 4
North West +5 20 £33,000 +37.61% 1
Surrey +3 20 £32,500 -40.90% 2
West Yorkshire -28 20 £45,000 +16.12% 3
Yorkshire -30 20 £45,000 +16.12% 3
East of England 0 18 £55,000 +45.69% 1
Leeds - 17 £45,000 - 2
Milton Keynes +1 14 £57,500 +43.75% 4
Wiltshire 0 14 £62,500 +108.33% 2
Buckinghamshire -5 14 £57,500 +43.75% 4
Bristol +6 13 £33,250 -44.58%
Berkshire +13 12 £30,000 -14.28%
Nottingham +14 11 £40,857 - 1
Nottinghamshire +13 11 £40,857 -22.17% 1
Essex +5 11 £55,000 +41.02%
Swindon +4 11 £62,500 - 2
Northampton -10 11 £33,500 -50.37% 1
Northamptonshire -15 11 £33,500 -50.37% 1
West Midlands -18 11 £49,000 +42.02% 6
Northern Ireland - 10 £26,000 -
County Antrim - 10 £26,000 -
Belfast - 10 £26,000 -
Oxfordshire +11 9 £40,000 -13.51%
Canary Wharf +10 9 £70,000 +7.69%

ITIL V3
Top 30 Related IT Skills

For the 6 months to 28 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 911 (100.00%) ITIL
2 331 (36.33%) Service Management
3 290 (31.83%) Finance
4 267 (29.31%) Windows
5 253 (27.77%) Microsoft
6 238 (26.13%) Service Delivery
7 185 (20.31%) PRINCE2
8 179 (19.65%) Active Directory
9 152 (16.68%) Project Management
10 148 (16.25%) ITSM
11 146 (16.03%) MS Exchange
12 141 (15.48%) SLA
13 132 (14.49%) MS Excel
14 131 (14.38%) VMware
15 122 (13.39%) Cisco
15 122 (13.39%) Citrix
16 117 (12.84%) Degree
17 116 (12.73%) MS Office
18 111 (12.18%) Firewall
19 109 (11.96%) Problem Management
20 104 (11.42%) Change Management
21 101 (11.09%) Microsoft Certification
22 99 (10.87%) Windows Server 2008
23 96 (10.54%) SQL Server
24 94 (10.32%) DHCP
25 92 (10.10%) Exchange Server 2010
26 90 (9.88%) SQL
27 87 (9.55%) DNS
28 83 (9.11%) Cisco Certification
29 80 (8.78%) Security Cleared

ITIL V3
Top Related IT Skills by Category

For the 6 months to 28 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 146 (16.03%) MS Exchange
2 92 (10.10%) Exchange Server 2010
3 41 (4.50%) SharePoint
4 35 (3.84%) IIS
5 27 (2.96%) Lync
6 24 (2.63%) Exchange Server 2013
7 19 (2.09%) Exchange Server 2007
8 17 (1.87%) Exchange Server 2003
8 17 (1.87%) Tomcat
9 14 (1.54%) Blackberry Enterprise Server
9 14 (1.54%) CMS
10 9 (0.99%) SharePoint Server
10 9 (0.99%) BizTalk Server
11 7 (0.77%) Apache
12 5 (0.55%) Documentum
12 5 (0.55%) Moodle
12 5 (0.55%) SharePoint 2013
13 4 (0.44%) WebLogic
14 2 (0.22%) WorkSite
14 2 (0.22%) SAS
Applications
1 132 (14.49%) MS Excel
2 116 (12.73%) MS Office
3 25 (2.74%) MS Visio
3 25 (2.74%) MS PowerPoint
4 21 (2.31%) MS Project
5 2 (0.22%) SPSS
Business Applications
1 36 (3.95%) Remedy ITSM
2 22 (2.41%) assyst
3 10 (1.10%) Dynamics AX
4 7 (0.77%) Dynamics CRM
5 5 (0.55%) Dynamics NAV
5 5 (0.55%) SAP CRM
6 2 (0.22%) Oracle Procure-to-Pay
7 1 (0.11%) Maximo
7 1 (0.11%) Agresso
Cloud Services
1 21 (2.31%) SaaS
2 15 (1.65%) Office 365
3 2 (0.22%) Cloud Computing
4 1 (0.11%) PaaS
4 1 (0.11%) Microsoft Azure
4 1 (0.11%) IaaS
Communications & Networking
1 111 (12.18%) Firewall
2 94 (10.32%) DHCP
3 87 (9.55%) DNS
4 67 (7.35%) LAN
5 55 (6.04%) TCP/IP
6 54 (5.93%) WAN
7 52 (5.71%) SAN
8 45 (4.94%) VPN
9 38 (4.17%) Cisco ASA
10 33 (3.62%) NAS
11 27 (2.96%) Cisco IOS
12 26 (2.85%) MPLS
13 23 (2.52%) Internet
14 21 (2.31%) VoIP
14 21 (2.31%) Wi-Fi
14 21 (2.31%) Cisco Nexus
15 20 (2.20%) Network Security
15 20 (2.20%) VLAN
16 19 (2.09%) Ethernet
17 18 (1.98%) NetScaler
Database & Business Intelligence
1 96 (10.54%) SQL Server
2 26 (2.85%) SQL Server 2008
3 16 (1.76%) SQL Server 2000
4 12 (1.32%) Oracle Database
5 9 (0.99%) Data Mining
6 7 (0.77%) Crystal Reports
6 7 (0.77%) SQL Server 2012
7 5 (0.55%) Oracle Reports
7 5 (0.55%) Oracle Database 11g
8 4 (0.44%) Relational Database
8 4 (0.44%) SQL Server Analysis Services
8 4 (0.44%) MySQL
8 4 (0.44%) SQL Server 2005
8 4 (0.44%) Microsoft Analysis Services
8 4 (0.44%) SQL Server Reporting Services
9 1 (0.11%) SQL Server Integration Services
9 1 (0.11%) EDMS
9 1 (0.11%) RDBMS
9 1 (0.11%) Oracle Database 10g
Development Applications
1 9 (0.99%) JUnit
1 9 (0.99%) Eclipse
2 3 (0.33%) Oracle Forms
2 3 (0.33%) VisualVM
3 2 (0.22%) Toad
4 1 (0.11%) JIRA
4 1 (0.11%) Dreamweaver
4 1 (0.11%) Team Foundation Server
General
1 290 (31.83%) Finance
2 68 (7.46%) Retail
3 59 (6.48%) Telecoms
4 43 (4.72%) Banking
5 29 (3.18%) Back Office
6 27 (2.96%) Law
7 23 (2.52%) Advertising
8 13 (1.43%) Financial Institution
9 10 (1.10%) Legal
10 9 (0.99%) French Language
11 8 (0.88%) German Language
11 8 (0.88%) Marketing
12 5 (0.55%) Welsh Language
13 4 (0.44%) Manufacturing
14 3 (0.33%) Publishing
14 3 (0.33%) Games
14 3 (0.33%) Pharmaceutical
15 1 (0.11%) Local Government
15 1 (0.11%) Billing
15 1 (0.11%) Retail Banking
Job Titles
1 220 (24.15%) Service Manager
2 172 (18.88%) Analyst
3 66 (7.24%) Support Analyst
4 57 (6.26%) Service Analyst
5 53 (5.82%) Architect
6 48 (5.27%) Problem Manager
7 45 (4.94%) Transition Manager
8 44 (4.83%) Service Transition Manager
9 38 (4.17%) IT Services Manager
10 34 (3.73%) Technical Manager
11 32 (3.51%) Service Desk Analyst
12 29 (3.18%) Team Leader
12 29 (3.18%) Delivery Manager
13 28 (3.07%) Operations Manager
14 27 (2.96%) Services Delivery Manager
15 26 (2.85%) Change Manager
15 26 (2.85%) Network Analyst
16 25 (2.74%) Administrator
16 25 (2.74%) Release Manager
17 22 (2.41%) Applications Support
Libraries, Frameworks & Software Standards
1 35 (3.84%) .NET
2 25 (2.74%) ASP.NET
3 13 (1.43%) XML
4 11 (1.21%) Software Packaging
5 10 (1.10%) JSP
6 9 (0.99%) Spring
6 9 (0.99%) iBATIS
6 9 (0.99%) Servlets
7 7 (0.77%) Middleware
8 5 (0.55%) Web Services
9 3 (0.33%) COM+
9 3 (0.33%) SOAP
9 3 (0.33%) Oracle Fusion
10 2 (0.22%) COM
10 2 (0.22%) ODBC
11 1 (0.11%) Application Packaging
11 1 (0.11%) HTML
Miscellaneous
1 68 (7.46%) Management Information System
2 29 (3.18%) Blackberry
3 25 (2.74%) Clustering
4 23 (2.52%) PKI
5 18 (1.98%) CLARiiON
6 13 (1.43%) CMDB
6 13 (1.43%) Computer Science
7 12 (1.32%) Smartphone
8 9 (0.99%) Statistics
8 9 (0.99%) Mathematics
9 8 (0.88%) Enterprise Software
9 8 (0.88%) Video Conferencing
9 8 (0.88%) Client/Server
9 8 (0.88%) Mainframe
9 8 (0.88%) Firmware
10 6 (0.66%) NHS
11 5 (0.55%) EqualLogic
12 4 (0.44%) Enterprise Storage
12 4 (0.44%) EPoS
13 3 (0.33%) LLPG
Operating Systems
1 267 (29.31%) Windows
2 99 (10.87%) Windows Server 2008
3 56 (6.15%) Linux
4 53 (5.82%) Windows Server 2003
5 48 (5.27%) Windows 7
6 39 (4.28%) Windows Server 2012
7 23 (2.52%) Red Hat Enterprise Linux
8 21 (2.31%) UNIX
8 21 (2.31%) Android
9 20 (2.20%) Mac OS
10 18 (1.98%) Windows 8
11 17 (1.87%) Solaris
12 15 (1.65%) Apple iOS
13 9 (0.99%) Debian
14 7 (0.77%) Windows XP
15 5 (0.55%) Mac OS X
16 3 (0.33%) Windows 2000 Server
17 2 (0.22%) Windows Vista
18 1 (0.11%) MVS
18 1 (0.11%) Windows 2000
Processes & Methodologies
1 911 (100.00%) ITIL
2 331 (36.33%) Service Management
3 238 (26.13%) Service Delivery
4 185 (20.31%) PRINCE2
5 152 (16.68%) Project Management
6 148 (16.25%) ITSM
7 109 (11.96%) Problem Management
8 104 (11.42%) Change Management
9 72 (7.90%) Release Management
10 71 (7.79%) ITIL V2
11 69 (7.57%) Incident Management
12 67 (7.35%) Stakeholder Management
13 65 (7.14%) Disaster Recovery
14 59 (6.48%) Continuous Improvement
15 56 (6.15%) Risk Management
15 56 (6.15%) Supplier Management
16 42 (4.61%) Operations Management
17 37 (4.06%) CRM
18 34 (3.73%) Configuration Management
18 34 (3.73%) Root Cause Analysis
Programming Languages
1 90 (9.88%) SQL
2 29 (3.18%) C#
3 27 (2.96%) PowerShell
4 25 (2.74%) VB.NET
5 22 (2.41%) Java
6 21 (2.31%) T-SQL
7 13 (1.43%) C
8 9 (0.99%) VBA
9 6 (0.66%) VB
10 5 (0.55%) ABAP
11 4 (0.44%) Shell Script
12 3 (0.33%) X++
12 3 (0.33%) VBScript
12 3 (0.33%) C++
12 3 (0.33%) Python
13 2 (0.22%) JavaScript
13 2 (0.22%) Perl
14 1 (0.11%) Bash Shell
Qualifications
1 117 (12.84%) Degree
2 101 (11.09%) Microsoft Certification
3 83 (9.11%) Cisco Certification
4 80 (8.78%) Security Cleared
5 73 (8.01%) CCNA
6 72 (7.90%) MCSA
7 58 (6.37%) MCSE
8 44 (4.83%) SC Cleared
9 39 (4.28%) ITIL Certification
10 29 (3.18%) CCNP
11 21 (2.31%) MCTS
11 21 (2.31%) MCITP
12 19 (2.09%) MCP
12 19 (2.09%) DV Cleared
13 18 (1.98%) PMI Certification
14 15 (1.65%) MOS
14 15 (1.65%) PMP
15 14 (1.54%) VMware Certified Professional (VCP)
16 13 (1.43%) CCSE
17 11 (1.21%) Check Point Certification
Quality Assurance & Compliance
1 141 (15.48%) SLA
2 27 (2.96%) QA
3 20 (2.20%) ISO/IEC 27001
4 14 (1.54%) PCI DSS
5 13 (1.43%) COBIT
6 5 (0.55%) ISO 9001
6 5 (0.55%) HMG Infosec
6 5 (0.55%) ISO/IEC 20000
7 3 (0.33%) ISO 9000
8 1 (0.11%) Sarbanes-Oxley
8 1 (0.11%) ISO 14001
System Software
1 179 (19.65%) Active Directory
2 71 (7.79%) XenApp
3 67 (7.35%) VMware Infrastructure
4 41 (4.50%) vSphere
5 31 (3.40%) VMware ESX
6 30 (3.29%) Hyper-V
7 27 (2.96%) UAG
8 24 (2.63%) XenDesktop
9 18 (1.98%) EMC RecoverPoint
10 12 (1.32%) XenServer
10 12 (1.32%) Microsoft App-V
11 9 (0.99%) Veritas Volume Manager
11 9 (0.99%) Sendmail
12 6 (0.66%) VMware ESXi
12 6 (0.66%) ProxySG
13 5 (0.55%) VMware Workstation
13 5 (0.55%) VMware Server
14 4 (0.44%) Citrix Presentation Server
14 4 (0.44%) Microsoft Virtual Server
15 3 (0.33%) Xen
Systems Management
1 35 (3.84%) WSUS
2 33 (3.62%) SCCM
3 21 (2.31%) Backup Exec
3 21 (2.31%) EMC NetWorker
4 20 (2.20%) NetBackup
5 17 (1.87%) Norton AntiVirus
6 10 (1.10%) SCOM
6 10 (1.10%) CiscoWorks
7 9 (0.99%) Cisco CUCM
8 7 (0.77%) Netcool
9 4 (0.44%) Cisco UCCE
9 4 (0.44%) Data Guard
10 3 (0.33%) Nagios
10 3 (0.33%) McAfee ePO
10 3 (0.33%) Opsview
11 2 (0.22%) Symantec Endpoint Protection
11 2 (0.22%) OpenView
11 2 (0.22%) Oracle Enterprise Manager
12 1 (0.11%) Cisco IPCC
12 1 (0.11%) Legato
Vendors
1 253 (27.77%) Microsoft
2 131 (14.38%) VMware
3 122 (13.39%) Cisco
3 122 (13.39%) Citrix
4 63 (6.92%) Oracle
5 59 (6.48%) Remedy
6 46 (5.05%) EMC
7 42 (4.61%) NetApp
8 37 (4.06%) CheckPoint
9 35 (3.84%) Red Hat
10 32 (3.51%) Symantec
11 31 (3.40%) Veritas
12 29 (3.18%) Apple
12 29 (3.18%) Sophos
13 25 (2.74%) BMC
14 24 (2.63%) F5
15 21 (2.31%) SAP
16 20 (2.20%) HP
17 18 (1.98%) Infoblox
18 17 (1.87%) Juniper
Yeovil, Somerset
Global Technology Solutions Ltd
Salary: £29000 per annum
Posted: 18 hours ago
Northampton, Northamptonshire
Circle Recruitment
Salary: £27000 - £40000 per annum + benefits
Posted: 19 hours ago
London
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: Yesterday
West Yorkshire
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: Yesterday
Leicester, Leicestershire
Hays - University of Leicester
Salary: Benefits Package
Posted: 2 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £35,000 to £45,000 per annum
Posted: 3 days ago
South East London
set2recruit
Salary: From £45,000 to £65,000 per annum + bonus + benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £50000.00 per annum + Excellent Benefits
Posted: 3 days ago
Rochdale, Lancashire
Agilisys Professional Services Ltd
Salary: £19,000 per annum
Posted: 3 days ago
Beckenham, Kent
Capita
Salary: based on exp
Posted: 4 days ago
Worcester, Worcestershire
Experis Ltd
Salary: Neg. + benefits
Posted: 4 days ago
Worcestershire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £30000.00 per annum
Posted: 4 days ago
Portsmouth, Hampshire
Portsmouth Hospitals
Salary: From £25,783 to £34,530 per annum
Posted: 4 days ago
London
Lorien Resourcing
Posted: 5 days ago
Northumberland
Mortimer Spinks
Salary: £35000 - £40000 per annum
Posted: 5 days ago
City, London
Sanderson
Salary: £23000 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Harrington Starr
Salary: £35000 per annum
Posted: 5 days ago
Bath, Avon
Sanderson
Salary: £21000 per annum
Posted: 5 days ago
Worcester, Worcestershire
Experis Ltd
Salary: £28000.00 - £30000.00 per annum + 10% Bonus, Single Healthcare
Posted: 6 days ago