The table below looks at the statistics for ITIL V3 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Infrastructure Library Version 3
Rank 529 571 591
Rank change year-on-year
+42 +20
Permanent jobs citing ITIL V3 421 309 306
As % of all permanent IT jobs located in the UK 0.36% 0.28% 0.26%
As % of the Processes & Methodologies category 0.45% 0.36% 0.33%
Number of salaries quoted 330 255 244
Average salary £43,401 £45,000 £45,000
Average salary % change year-on-year
-3.55% -
90% offered a salary of more than £26,000 £25,000 £25,500
10% offered a salary of more than £72,500 £69,250 £70,000
UK excluding London average salary £40,000 £38,000 £40,000
% change year-on-year
+5.26% -5.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93065 86613 92507
As % of all permanent IT jobs located in the UK 80.64% 79.38% 77.74%
Number of salaries quoted 74277 70760 78574
Average salary £47,500 £47,500 £46,500
Average salary % change year-on-year
- +2.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend in the UK

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 within the UK.

ITIL V3 Salary Trend in the UK

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 over the 3 months to 20 August 2014 within the UK.

ITIL V3 Salary Histogram in the UK

ITIL V3
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 392 £43,401 -3.55% 42
London +25 176 £48,500 -7.61% 17
South East +31 88 £37,500 -16.66% 7
City of London -19 51 £52,500 -4.54% 5
East Midlands +3 30 £40,857 -39.47% 2
South West +1 30 £40,000 +11.11% 4
Hampshire 0 25 £40,000 +14.28% 6
Surrey +8 21 £27,500 -43.58% 1
West Yorkshire -19 19 £41,000 +21.48% 3
Yorkshire -26 19 £41,000 +17.14% 3
Buckinghamshire +13 18 £28,750 -22.29%
Milton Keynes +3 17 £35,000 -5.40%
North West -13 17 £40,000 +66.80% 2
West Midlands -5 15 £40,000 +23.07% 3
East of England +4 13 £55,000 +40.12% 2
Leeds -16 13 £45,000 +50.00% 3
Nottinghamshire +12 11 £40,857 -22.17% 1
Nottingham +2 11 £40,857 - 1
West Sussex -10 11 £26,000 -52.72%
Berkshire -11 11 £37,500 -16.66%
Bristol +10 10 £33,250 -44.58% 2
Northampton -9 10 £33,500 -50.37%
Northamptonshire -17 10 £33,500 -50.37%
Wiltshire -4 9 £62,500 +108.33%
Cheshire -9 9 £60,000 +150.20%
Southampton +9 8 £40,000 +23.07% 1
Swindon +6 8 £62,500 +78.57%
Basingstoke +3 8 - -
Belfast - 8 £26,000 - 1
County Antrim - 8 £26,000 - 1

ITIL V3
Top 30 Related IT Skills

For the 6 months to 20 August 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 931 (100.00%) ITIL
2 331 (35.55%) Service Management
3 277 (29.75%) Finance
4 272 (29.22%) Windows
5 271 (29.11%) Microsoft
6 224 (24.06%) Service Delivery
7 196 (21.05%) PRINCE2
8 180 (19.33%) Active Directory
9 163 (17.51%) Project Management
10 152 (16.33%) MS Exchange
11 148 (15.90%) SLA
12 146 (15.68%) MS Excel
13 141 (15.15%) VMware
14 140 (15.04%) ITSM
15 134 (14.39%) Cisco
16 128 (13.75%) MS Office
17 122 (13.10%) Degree
18 118 (12.67%) Citrix
19 109 (11.71%) DHCP
20 108 (11.60%) Problem Management
21 106 (11.39%) SQL Server
21 106 (11.39%) Firewall
22 105 (11.28%) Change Management
22 105 (11.28%) Microsoft Certification
23 102 (10.96%) Windows Server 2008
24 98 (10.53%) DNS
25 91 (9.77%) Exchange Server 2010
26 82 (8.81%) Cisco Certification
27 79 (8.49%) Security Cleared
27 79 (8.49%) Release Management

ITIL V3
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 152 (16.33%) MS Exchange
2 91 (9.77%) Exchange Server 2010
3 42 (4.51%) SharePoint
4 33 (3.54%) IIS
4 33 (3.54%) Lync
5 20 (2.15%) Exchange Server 2013
6 18 (1.93%) Tomcat
6 18 (1.93%) Exchange Server 2007
7 17 (1.83%) Exchange Server 2003
8 15 (1.61%) CMS
9 12 (1.29%) Blackberry Enterprise Server
10 9 (0.97%) BizTalk Server
10 9 (0.97%) SharePoint Server
11 8 (0.86%) Apache
12 6 (0.64%) Moodle
13 5 (0.54%) SharePoint 2013
13 5 (0.54%) Documentum
14 4 (0.43%) WebLogic
15 3 (0.32%) Office Communications Server
16 2 (0.21%) SAS
Applications
1 146 (15.68%) MS Excel
2 128 (13.75%) MS Office
3 29 (3.11%) MS PowerPoint
4 28 (3.01%) MS Visio
5 23 (2.47%) MS Project
6 3 (0.32%) InfoPath
7 2 (0.21%) SPSS
Business Applications
1 27 (2.90%) Remedy ITSM
2 17 (1.83%) assyst
3 12 (1.29%) Dynamics AX
4 9 (0.97%) Dynamics CRM
5 5 (0.54%) Dynamics NAV
5 5 (0.54%) SAP CRM
6 2 (0.21%) Oracle Procure-to-Pay
7 1 (0.11%) Agresso
7 1 (0.11%) Maximo
Cloud Services
1 22 (2.36%) SaaS
2 16 (1.72%) Office 365
3 1 (0.11%) IaaS
3 1 (0.11%) PaaS
3 1 (0.11%) Cloud Computing
3 1 (0.11%) Microsoft Azure
Communications & Networking
1 109 (11.71%) DHCP
2 106 (11.39%) Firewall
3 98 (10.53%) DNS
4 68 (7.30%) LAN
5 61 (6.55%) WAN
5 61 (6.55%) TCP/IP
6 51 (5.48%) SAN
7 44 (4.73%) VPN
8 37 (3.97%) Cisco ASA
9 33 (3.54%) NAS
10 27 (2.90%) Cisco IOS
10 27 (2.90%) MPLS
11 26 (2.79%) Cisco Nexus
12 23 (2.47%) NetScaler
12 23 (2.47%) Network Security
12 23 (2.47%) Internet
12 23 (2.47%) Ethernet
13 20 (2.15%) VoIP
13 20 (2.15%) VLAN
14 18 (1.93%) Wi-Fi
Database & Business Intelligence
1 106 (11.39%) SQL Server
2 24 (2.58%) SQL Server 2008
3 14 (1.50%) SQL Server 2000
4 13 (1.40%) Data Mining
5 8 (0.86%) Oracle Database
6 7 (0.75%) SQL Server 2012
7 6 (0.64%) Oracle Database 11g
7 6 (0.64%) Oracle Reports
8 5 (0.54%) Crystal Reports
9 4 (0.43%) MySQL
10 3 (0.32%) Microsoft Analysis Services
10 3 (0.32%) SQL Server Reporting Services
10 3 (0.32%) SQL Server 2005
10 3 (0.32%) SQL Server Analysis Services
10 3 (0.32%) Relational Database
11 1 (0.11%) Big Data
11 1 (0.11%) EDMS
Development Applications
1 9 (0.97%) JUnit
1 9 (0.97%) Eclipse
2 5 (0.54%) Oracle Forms
3 4 (0.43%) JIRA
4 3 (0.32%) Team Foundation Server
4 3 (0.32%) Artifactory
4 3 (0.32%) Jenkins
4 3 (0.32%) VisualVM
4 3 (0.32%) Subversion
5 2 (0.21%) Toad
6 1 (0.11%) Dreamweaver
General
1 277 (29.75%) Finance
2 65 (6.98%) Retail
3 51 (5.48%) Banking
4 49 (5.26%) Telecoms
5 23 (2.47%) Back Office
5 23 (2.47%) Advertising
6 19 (2.04%) Law
7 12 (1.29%) Marketing
8 10 (1.07%) Legal
8 10 (1.07%) Financial Institution
8 10 (1.07%) Billing
9 9 (0.97%) French Language
10 8 (0.86%) German Language
11 5 (0.54%) Welsh Language
12 4 (0.43%) Manufacturing
13 3 (0.32%) Pharmaceutical
13 3 (0.32%) Publishing
13 3 (0.32%) Games
14 2 (0.21%) Corporate Banking
15 1 (0.11%) Investment Banking
Job Titles
1 222 (23.85%) Service Manager
2 181 (19.44%) Analyst
3 68 (7.30%) Service Analyst
4 63 (6.77%) Support Analyst
5 48 (5.16%) Transition Manager
5 48 (5.16%) Service Transition Manager
6 47 (5.05%) Architect
7 46 (4.94%) Problem Manager
8 40 (4.30%) IT Services Manager
9 38 (4.08%) Service Desk Analyst
10 34 (3.65%) Technical Manager
11 31 (3.33%) Operations Manager
12 30 (3.22%) Change Manager
13 29 (3.11%) Delivery Manager
13 29 (3.11%) Team Leader
14 28 (3.01%) Release Manager
14 28 (3.01%) Network Analyst
14 28 (3.01%) Administrator
15 27 (2.90%) Services Delivery Manager
15 27 (2.90%) Project Manager
Libraries, Frameworks & Software Standards
1 33 (3.54%) .NET
2 22 (2.36%) ASP.NET
3 14 (1.50%) XML
4 10 (1.07%) JSP
5 9 (0.97%) Servlets
5 9 (0.97%) Spring
5 9 (0.97%) iBATIS
6 8 (0.86%) Software Packaging
7 7 (0.75%) Middleware
8 5 (0.54%) Oracle Fusion
9 3 (0.32%) COM+
9 3 (0.32%) SOAP
9 3 (0.32%) Web Services
10 2 (0.21%) COM
10 2 (0.21%) HTML
10 2 (0.21%) ODBC
11 1 (0.11%) LAMP
11 1 (0.11%) Application Packaging
11 1 (0.11%) J2EE
Miscellaneous
1 76 (8.16%) Management Information System
2 34 (3.65%) Blackberry
3 26 (2.79%) Clustering
4 23 (2.47%) CLARiiON
5 20 (2.15%) PKI
6 18 (1.93%) Computer Science
7 12 (1.29%) CMDB
8 11 (1.18%) Enterprise Software
9 10 (1.07%) Video Conferencing
10 9 (0.97%) Mathematics
11 8 (0.86%) Smartphone
11 8 (0.86%) Mainframe
12 7 (0.75%) Firmware
12 7 (0.75%) Statistics
13 6 (0.64%) NHS
14 5 (0.54%) Client/Server
14 5 (0.54%) Open Source
14 5 (0.54%) EqualLogic
14 5 (0.54%) Kindle
15 4 (0.43%) Enterprise Storage
Operating Systems
1 272 (29.22%) Windows
2 102 (10.96%) Windows Server 2008
3 65 (6.98%) Linux
4 59 (6.34%) Windows Server 2003
5 47 (5.05%) Windows 7
6 44 (4.73%) Windows Server 2012
7 30 (3.22%) Red Hat Enterprise Linux
7 30 (3.22%) UNIX
8 21 (2.26%) Android
9 17 (1.83%) Solaris
10 16 (1.72%) Mac OS
11 12 (1.29%) Windows 8
12 11 (1.18%) Apple iOS
13 9 (0.97%) Debian
14 8 (0.86%) Windows XP
15 5 (0.54%) Mac OS X
16 1 (0.11%) MVS
16 1 (0.11%) Windows 2000
16 1 (0.11%) AIX
16 1 (0.11%) HPUX
Processes & Methodologies
1 931 (100.00%) ITIL
2 331 (35.55%) Service Management
3 224 (24.06%) Service Delivery
4 196 (21.05%) PRINCE2
5 163 (17.51%) Project Management
6 140 (15.04%) ITSM
7 108 (11.60%) Problem Management
8 105 (11.28%) Change Management
9 79 (8.49%) Release Management
10 67 (7.20%) Continuous Improvement
11 65 (6.98%) Disaster Recovery
12 63 (6.77%) Incident Management
13 57 (6.12%) ITIL V2
14 54 (5.80%) Stakeholder Management
15 52 (5.59%) Risk Management
15 52 (5.59%) Supplier Management
16 42 (4.51%) CRM
17 41 (4.40%) Validation
18 37 (3.97%) Configuration Management
18 37 (3.97%) Operations Management
Programming Languages
1 77 (8.27%) SQL
2 28 (3.01%) C#
3 24 (2.58%) PowerShell
4 23 (2.47%) Java
5 22 (2.36%) VB.NET
6 18 (1.93%) T-SQL
6 18 (1.93%) C
7 9 (0.97%) VBA
8 8 (0.86%) VB
9 7 (0.75%) VBScript
10 6 (0.64%) Shell Script
11 5 (0.54%) ABAP
11 5 (0.54%) C++
12 3 (0.32%) Python
12 3 (0.32%) X++
13 2 (0.21%) Perl
14 1 (0.11%) Bash Shell
Qualifications
1 122 (13.10%) Degree
2 105 (11.28%) Microsoft Certification
3 82 (8.81%) Cisco Certification
4 79 (8.49%) Security Cleared
5 77 (8.27%) MCSA
6 70 (7.52%) CCNA
7 59 (6.34%) MCSE
8 45 (4.83%) SC Cleared
9 32 (3.44%) ITIL Certification
10 26 (2.79%) CCNP
11 21 (2.26%) MCTS
11 21 (2.26%) MCITP
12 19 (2.04%) MCP
13 17 (1.83%) DV Cleared
13 17 (1.83%) PMI Certification
14 15 (1.61%) MOS
15 14 (1.50%) PMP
16 11 (1.18%) PRINCE2 Certification
17 10 (1.07%) VMware Certified Professional (VCP)
18 9 (0.97%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 148 (15.90%) SLA
2 24 (2.58%) QA
3 22 (2.36%) ISO/IEC 27001
4 20 (2.15%) PCI DSS
5 15 (1.61%) COBIT
6 9 (0.97%) ISO 9001
7 5 (0.54%) ISO 9000
7 5 (0.54%) Sarbanes-Oxley
8 4 (0.43%) HMG Infosec
8 4 (0.43%) ISO/IEC 20000
9 1 (0.11%) ISO 14001
System Software
1 180 (19.33%) Active Directory
2 68 (7.30%) XenApp
3 67 (7.20%) VMware Infrastructure
4 46 (4.94%) vSphere
5 32 (3.44%) UAG
5 32 (3.44%) Hyper-V
6 30 (3.22%) VMware ESX
7 23 (2.47%) EMC RecoverPoint
8 20 (2.15%) XenDesktop
9 13 (1.40%) VMware ESXi
10 9 (0.97%) Veritas Volume Manager
10 9 (0.97%) VMware Server
10 9 (0.97%) Sendmail
10 9 (0.97%) VMware Workstation
11 8 (0.86%) Microsoft App-V
11 8 (0.86%) XenServer
12 6 (0.64%) ProxySG
13 5 (0.54%) Xen
14 4 (0.43%) Citrix Presentation Server
15 3 (0.32%) ISA Server
Systems Management
1 33 (3.54%) SCCM
2 31 (3.33%) WSUS
3 26 (2.79%) EMC NetWorker
4 21 (2.26%) Backup Exec
5 20 (2.15%) NetBackup
6 17 (1.83%) Norton AntiVirus
7 12 (1.29%) SCOM
8 8 (0.86%) Netcool
8 8 (0.86%) CiscoWorks
9 7 (0.75%) Cisco CUCM
10 5 (0.54%) HP Quality Center
11 4 (0.43%) Tivoli
12 3 (0.32%) Nagios
12 3 (0.32%) McAfee ePO
12 3 (0.32%) Opsview
13 2 (0.21%) Cisco UCCE
13 2 (0.21%) Hyperic
13 2 (0.21%) Symantec Endpoint Protection
13 2 (0.21%) Oracle Enterprise Manager
13 2 (0.21%) OpenView
Vendors
1 271 (29.11%) Microsoft
2 141 (15.15%) VMware
3 134 (14.39%) Cisco
4 118 (12.67%) Citrix
5 67 (7.20%) Oracle
6 50 (5.37%) EMC
7 49 (5.26%) Remedy
8 42 (4.51%) Red Hat
9 39 (4.19%) NetApp
10 34 (3.65%) CheckPoint
11 32 (3.44%) Symantec
12 31 (3.33%) Veritas
13 30 (3.22%) Sophos
14 25 (2.69%) Apple
15 24 (2.58%) F5
16 23 (2.47%) Infoblox
16 23 (2.47%) BMC
16 23 (2.47%) HP
17 22 (2.36%) Juniper
18 19 (2.04%) SAP
Bristol, Avon
Everything Everywhere
Salary: £Competitive+benefits
Posted: 15 hours ago
Greater Manchester
McGregor Boyall
Salary: £35000 - £48000 per annum + BENEFITS
Posted: Yesterday
Aberdeen, Aberdeenshire
Head Resourcing
Posted: Yesterday
London
TribePost.co.uk
Salary: Excellent DOE
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: Yesterday
North East
LA International
Salary: £35000 - £38000 per annum + Benefits
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £60000 per annum
Posted: Yesterday
London
Verticality Ltd
Salary: £40000 to £45000 per annum - Bonus + Bens Package
Posted: Yesterday
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £35000 - £45000 per annum + 36 days holiday and more
Posted: 4 days ago
Fleet, Hampshire
FT Select
Salary: From £35,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 4 days ago
Fleet, Hampshire
CPS Group UK
Salary: £40000 - £50000 per annum + benefits and training
Posted: 4 days ago
Fleet, Hampshire
CPS Group UK
Salary: £40000 - £50000 per annum + benefits.
Posted: 4 days ago
Camberley, Surrey
Austin Fraser
Salary: £35000.00 - £40000.00 per annum + 10% bonus
Posted: 5 days ago
Gateshead, Tyne and Wear
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £38000 per annum
Posted: 5 days ago
London
SPS Resourcing
Salary: From £50,000 to £55,000 per annum including Excellent Benefits Package
Posted: 5 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 5 days ago
Fleet, Hampshire
FT Select
Salary: From £35,000 to £40,000 per annum plus on-call, overtime and benefits
Posted: 6 days ago
Bath, Avon
Spring Technology
Salary: £50000.00 - £65000.00 per annum
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 per annum + bonus + benefits
Posted: 6 days ago
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £40847.00 - £45954.00 per annum + Excellent Benefits
Posted: 6 days ago