The first table below looks at the demand for ITIL V3 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 14 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
14 Jul 2014
Same period 2013 Same period 2012
IT Infrastructure Library Version 3
Rank 519 586 621
Rank change year-on-year
+67 +35
Permanent jobs citing ITIL V3 438 298 284
As % of all permanent IT jobs located in the UK 0.38% 0.27% 0.24%
As % of the Processes & Methodologies category 0.47% 0.35% 0.31%
Number of salaries quoted 337 256 219
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,500 £29,000 £22,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London average salary £43,500 £39,000 £42,500
% change year-on-year
+11.53% -8.23%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93724 85579 91821
As % of all permanent IT jobs located in the UK 80.40% 78.53% 77.19%
Number of salaries quoted 75696 70395 78366
Average salary £48,000 £45,500 £46,000
Average salary % change year-on-year
+5.49% -1.08%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend in the UK

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 within the UK.

ITIL V3 Salary Trend in the UK

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 over the 3 months to 14 July 2014 within the UK.

ITIL V3 Salary Histogram in the UK

ITIL V3
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 14 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +67 403 £45,000 -5.26% 39
London -15 166 £47,500 -13.63% 15
South East +31 93 £40,000 - 4
City of London -9 56 £48,750 -16.66% 3
South West +3 35 £56,250 +87.50% 2
East Midlands -3 25 £40,857 -39.47% 8
North West +26 24 £26,000 +8.42%
Hampshire +6 23 £40,000 +23.07% 2
Yorkshire -17 23 £45,000 +15.38% 3
Surrey +11 22 £32,500 -40.90% 1
West Yorkshire -30 22 £45,000 +15.38% 2
East of England +13 21 £55,000 +45.69% 2
Buckinghamshire +8 20 £49,250 +23.12%
Leeds - 20 £45,000 - 2
Milton Keynes +7 18 £49,250 +23.12%
West Midlands +3 17 £63,250 +80.71% 4
Wiltshire +3 15 £62,500 +108.33%
Essex +2 14 £55,000 +41.02%
County Antrim - 14 £26,250 -
Belfast - 14 £26,250 -
Northern Ireland - 14 £26,250 -
Canary Wharf +14 13 £70,000 +7.69%
Bristol +6 13 £35,000 -41.66% 2
Manchester +11 12 £26,000 +10.63%
Northampton -9 12 £33,500 -16.25% 2
Berkshire -10 12 £45,000 +28.57% 1
Northamptonshire -14 12 £33,500 -50.37% 2
Nottinghamshire +15 10 £40,857 -22.17% 4
Swindon +6 10 £62,500 -
Nottingham - 10 £40,857 - 4

ITIL V3
Top 30 Related IT Skills

For the 6 months to 14 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 898 (100.00%) ITIL
2 315 (35.08%) Service Management
3 299 (33.30%) Finance
4 266 (29.62%) Windows
5 245 (27.28%) Microsoft
6 240 (26.73%) Service Delivery
7 176 (19.60%) PRINCE2
8 175 (19.49%) Active Directory
9 153 (17.04%) Project Management
10 148 (16.48%) MS Exchange
11 144 (16.04%) ITSM
12 137 (15.26%) SLA
13 128 (14.25%) MS Excel
14 127 (14.14%) VMware
15 126 (14.03%) Citrix
16 120 (13.36%) Cisco
17 118 (13.14%) Firewall
18 117 (13.03%) Problem Management
19 115 (12.81%) MS Office
20 108 (12.03%) Degree
21 102 (11.36%) Windows Server 2008
22 101 (11.25%) Change Management
23 100 (11.14%) Microsoft Certification
24 94 (10.47%) DHCP
25 93 (10.36%) Exchange Server 2010
26 92 (10.24%) SQL Server
27 89 (9.91%) SQL
28 86 (9.58%) DNS
29 85 (9.47%) Security Cleared
30 83 (9.24%) Cisco Certification

ITIL V3
Top Related IT Skills by Category

For the 6 months to 14 July 2014, IT jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 148 (16.48%) MS Exchange
2 93 (10.36%) Exchange Server 2010
3 41 (4.57%) SharePoint
4 37 (4.12%) IIS
5 27 (3.01%) Lync
6 25 (2.78%) Exchange Server 2013
7 20 (2.23%) Exchange Server 2003
8 19 (2.12%) Exchange Server 2007
9 16 (1.78%) Tomcat
10 14 (1.56%) Blackberry Enterprise Server
10 14 (1.56%) CMS
11 9 (1.00%) SharePoint Server
11 9 (1.00%) BizTalk Server
11 9 (1.00%) Apache
12 5 (0.56%) Documentum
12 5 (0.56%) SharePoint 2013
13 4 (0.45%) Moodle
13 4 (0.45%) WebLogic
14 2 (0.22%) SAS
14 2 (0.22%) WorkSite
Applications
1 128 (14.25%) MS Excel
2 115 (12.81%) MS Office
3 26 (2.90%) MS PowerPoint
4 25 (2.78%) MS Visio
5 24 (2.67%) MS Project
6 2 (0.22%) SPSS
Business Applications
1 35 (3.90%) Remedy ITSM
2 23 (2.56%) assyst
3 10 (1.11%) Dynamics AX
4 7 (0.78%) Dynamics CRM
5 5 (0.56%) Dynamics NAV
5 5 (0.56%) SAP CRM
6 2 (0.22%) Oracle Procure-to-Pay
7 1 (0.11%) Agresso
7 1 (0.11%) Maximo
Cloud Services
1 24 (2.67%) SaaS
2 14 (1.56%) Office 365
3 2 (0.22%) IaaS
3 2 (0.22%) PaaS
3 2 (0.22%) Cloud Computing
4 1 (0.11%) Microsoft Azure
Communications & Networking
1 118 (13.14%) Firewall
2 94 (10.47%) DHCP
3 86 (9.58%) DNS
4 65 (7.24%) LAN
5 57 (6.35%) TCP/IP
6 53 (5.90%) SAN
7 51 (5.68%) WAN
8 43 (4.79%) VPN
9 40 (4.45%) Cisco ASA
10 35 (3.90%) NAS
11 26 (2.90%) MPLS
12 24 (2.67%) Cisco IOS
13 22 (2.45%) Wi-Fi
13 22 (2.45%) VLAN
13 22 (2.45%) VoIP
14 21 (2.34%) Internet
14 21 (2.34%) Cisco Nexus
15 20 (2.23%) Network Security
16 18 (2.00%) Ethernet
16 18 (2.00%) HTTP
Database & Business Intelligence
1 92 (10.24%) SQL Server
2 27 (3.01%) SQL Server 2008
3 18 (2.00%) SQL Server 2000
4 11 (1.22%) Oracle Database
5 7 (0.78%) SQL Server 2012
5 7 (0.78%) Crystal Reports
5 7 (0.78%) Data Mining
6 6 (0.67%) Microsoft Analysis Services
6 6 (0.67%) SQL Server Reporting Services
6 6 (0.67%) SQL Server 2005
6 6 (0.67%) SQL Server Analysis Services
7 4 (0.45%) Oracle Reports
7 4 (0.45%) Relational Database
7 4 (0.45%) MySQL
7 4 (0.45%) Oracle Database 11g
8 3 (0.33%) SQL Server Integration Services
9 1 (0.11%) RDBMS
9 1 (0.11%) Oracle Database 10g
9 1 (0.11%) EDMS
Development Applications
1 7 (0.78%) Eclipse
1 7 (0.78%) JUnit
2 3 (0.33%) VisualVM
3 2 (0.22%) Oracle Forms
3 2 (0.22%) Toad
4 1 (0.11%) Dreamweaver
4 1 (0.11%) JIRA
General
1 299 (33.30%) Finance
2 68 (7.57%) Retail
3 56 (6.24%) Telecoms
4 41 (4.57%) Banking
5 27 (3.01%) Back Office
5 27 (3.01%) Law
6 22 (2.45%) Advertising
7 14 (1.56%) Legal
8 12 (1.34%) Financial Institution
9 8 (0.89%) Marketing
9 8 (0.89%) French Language
9 8 (0.89%) German Language
10 5 (0.56%) Welsh Language
11 3 (0.33%) Publishing
11 3 (0.33%) Games
11 3 (0.33%) Pharmaceutical
11 3 (0.33%) Manufacturing
12 1 (0.11%) Aerospace
12 1 (0.11%) Automotive
12 1 (0.11%) Portuguese Language
Job Titles
1 208 (23.16%) Service Manager
2 168 (18.71%) Analyst
3 60 (6.68%) Support Analyst
4 54 (6.01%) Architect
4 54 (6.01%) Service Analyst
5 51 (5.68%) Problem Manager
6 42 (4.68%) Transition Manager
7 41 (4.57%) Service Transition Manager
8 40 (4.45%) IT Services Manager
9 34 (3.79%) Technical Manager
10 33 (3.67%) Service Desk Analyst
11 29 (3.23%) Delivery Manager
12 28 (3.12%) Network Analyst
13 27 (3.01%) Services Delivery Manager
13 27 (3.01%) Team Leader
14 25 (2.78%) Operations Manager
15 24 (2.67%) Change Manager
16 23 (2.56%) Release Manager
16 23 (2.56%) Administrator
16 23 (2.56%) ITIL Manager
Libraries, Frameworks & Software Standards
1 35 (3.90%) .NET
2 25 (2.78%) ASP.NET
3 14 (1.56%) Middleware
4 13 (1.45%) XML
5 11 (1.22%) Software Packaging
6 9 (1.00%) JSP
7 7 (0.78%) Servlets
7 7 (0.78%) iBATIS
7 7 (0.78%) Spring
8 5 (0.56%) Web Services
9 3 (0.33%) SOAP
9 3 (0.33%) COM+
10 2 (0.22%) HTML
10 2 (0.22%) COM
10 2 (0.22%) Oracle Fusion
11 1 (0.11%) Application Packaging
11 1 (0.11%) ODBC
11 1 (0.11%) J2EE
Miscellaneous
1 68 (7.57%) Management Information System
2 25 (2.78%) Clustering
3 24 (2.67%) Blackberry
4 23 (2.56%) PKI
5 18 (2.00%) CLARiiON
6 14 (1.56%) CMDB
7 12 (1.34%) Computer Science
7 12 (1.34%) Smartphone
8 8 (0.89%) Statistics
8 8 (0.89%) Video Conferencing
8 8 (0.89%) Client/Server
9 7 (0.78%) Firmware
9 7 (0.78%) Mainframe
9 7 (0.78%) Mathematics
10 6 (0.67%) NHS
10 6 (0.67%) EqualLogic
11 5 (0.56%) Enterprise Storage
11 5 (0.56%) Enterprise Software
11 5 (0.56%) Replication
11 5 (0.56%) Freedom of Information
Operating Systems
1 266 (29.62%) Windows
2 102 (11.36%) Windows Server 2008
3 54 (6.01%) Linux
4 50 (5.57%) Windows Server 2003
5 44 (4.90%) Windows 7
6 39 (4.34%) Windows Server 2012
7 23 (2.56%) Red Hat Enterprise Linux
8 20 (2.23%) Mac OS
9 19 (2.12%) UNIX
10 18 (2.00%) Windows 8
11 17 (1.89%) Solaris
12 16 (1.78%) Android
13 15 (1.67%) Apple iOS
14 9 (1.00%) Debian
14 9 (1.00%) Windows XP
15 5 (0.56%) Mac OS X
16 3 (0.33%) Windows Vista
16 3 (0.33%) Windows 2000 Server
17 1 (0.11%) Oracle Linux
17 1 (0.11%) MVS
Processes & Methodologies
1 898 (100.00%) ITIL
2 315 (35.08%) Service Management
3 240 (26.73%) Service Delivery
4 176 (19.60%) PRINCE2
5 153 (17.04%) Project Management
6 144 (16.04%) ITSM
7 117 (13.03%) Problem Management
8 101 (11.25%) Change Management
9 72 (8.02%) Incident Management
9 72 (8.02%) Release Management
10 69 (7.68%) ITIL V2
10 69 (7.68%) Disaster Recovery
11 67 (7.46%) Stakeholder Management
12 62 (6.90%) Risk Management
13 57 (6.35%) Supplier Management
14 52 (5.79%) Continuous Improvement
15 45 (5.01%) Operations Management
16 38 (4.23%) Configuration Management
17 35 (3.90%) Business Continuity
18 34 (3.79%) Root Cause Analysis
Programming Languages
1 89 (9.91%) SQL
2 29 (3.23%) C#
3 27 (3.01%) PowerShell
4 25 (2.78%) VB.NET
5 21 (2.34%) Java
6 20 (2.23%) T-SQL
7 10 (1.11%) C
8 9 (1.00%) VBA
9 5 (0.56%) ABAP
9 5 (0.56%) VB
10 3 (0.33%) Python
10 3 (0.33%) Shell Script
10 3 (0.33%) X++
11 2 (0.22%) JavaScript
11 2 (0.22%) C++
12 1 (0.11%) Perl
12 1 (0.11%) VBScript
12 1 (0.11%) Bash Shell
Qualifications
1 108 (12.03%) Degree
2 100 (11.14%) Microsoft Certification
3 85 (9.47%) Security Cleared
4 83 (9.24%) Cisco Certification
5 73 (8.13%) CCNA
6 68 (7.57%) MCSA
7 54 (6.01%) MCSE
8 50 (5.57%) SC Cleared
9 40 (4.45%) ITIL Certification
10 31 (3.45%) CCNP
11 22 (2.45%) MCTS
11 22 (2.45%) MCITP
12 19 (2.12%) DV Cleared
13 17 (1.89%) MCP
14 16 (1.78%) PMI Certification
15 15 (1.67%) PMP
15 15 (1.67%) CCSE
15 15 (1.67%) MOS
15 15 (1.67%) VMware Certified Professional (VCP)
16 13 (1.45%) Check Point Certification
Quality Assurance & Compliance
1 137 (15.26%) SLA
2 26 (2.90%) QA
3 24 (2.67%) ISO/IEC 27001
4 15 (1.67%) COBIT
5 12 (1.34%) PCI DSS
6 7 (0.78%) ISO/IEC 20000
7 5 (0.56%) HMG Infosec
7 5 (0.56%) ISO 9001
8 3 (0.33%) ISO 9000
9 1 (0.11%) ISO 14001
System Software
1 175 (19.49%) Active Directory
2 72 (8.02%) XenApp
3 69 (7.68%) VMware Infrastructure
4 41 (4.57%) vSphere
5 31 (3.45%) VMware ESX
6 30 (3.34%) Hyper-V
7 27 (3.01%) UAG
8 24 (2.67%) XenDesktop
9 18 (2.00%) EMC RecoverPoint
10 12 (1.34%) XenServer
10 12 (1.34%) Microsoft App-V
11 9 (1.00%) Veritas Volume Manager
11 9 (1.00%) Sendmail
12 6 (0.67%) ProxySG
12 6 (0.67%) VMware ESXi
13 5 (0.56%) Xen
14 4 (0.45%) Microsoft Virtual Server
14 4 (0.45%) Citrix Presentation Server
15 3 (0.33%) ISA Server
16 2 (0.22%) NFS
Systems Management
1 37 (4.12%) WSUS
2 32 (3.56%) SCCM
3 21 (2.34%) Backup Exec
4 20 (2.23%) EMC NetWorker
4 20 (2.23%) NetBackup
5 17 (1.89%) Norton AntiVirus
6 11 (1.22%) SCOM
7 10 (1.11%) CiscoWorks
8 9 (1.00%) Cisco CUCM
9 7 (0.78%) Netcool
10 5 (0.56%) McAfee ePO
11 4 (0.45%) Cisco UCCE
11 4 (0.45%) Data Guard
12 3 (0.33%) Tivoli Storage Manager
12 3 (0.33%) Nagios
12 3 (0.33%) Legato
12 3 (0.33%) Opsview
13 2 (0.22%) Hyperic
13 2 (0.22%) Symantec Endpoint Protection
13 2 (0.22%) Tivoli
Vendors
1 245 (27.28%) Microsoft
2 127 (14.14%) VMware
3 126 (14.03%) Citrix
4 120 (13.36%) Cisco
5 60 (6.68%) Oracle
6 59 (6.57%) Remedy
7 48 (5.35%) EMC
8 43 (4.79%) NetApp
9 39 (4.34%) CheckPoint
10 36 (4.01%) Red Hat
11 32 (3.56%) Symantec
12 31 (3.45%) Veritas
13 29 (3.23%) Apple
14 28 (3.12%) Sophos
15 24 (2.67%) F5
16 22 (2.45%) BMC
16 22 (2.45%) SAP
17 21 (2.34%) HP
18 18 (2.00%) Infoblox
19 17 (1.89%) Polycom
Northampton, Northamptonshire
Testing Circle Ltd
Salary: From £25,000 to £36,000 per annum
Posted: 36 minutes ago
Leeds, West Yorkshire
EMIS
Salary: Up to £20,000 per annum plus benefits
Posted: 2 hours ago
London
Verticality Ltd
Salary: £40000 to £45000 per annum - Bonus + Bens Package
Posted: 2 hours ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 4 hours ago
London
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 22 hours ago
Nottingham, Nottinghamshire
Hays UK - University of Nottingham
Salary: Excellent Benefits
Posted: 2 days ago
Leicester, Leicestershire
Hays - University of Leicester
Salary: Benefits Package
Posted: 2 days ago
Nottingham, Nottinghamshire
Hays UK - University of Nottingham
Salary: Excellent Benefits
Posted: 2 days ago
London
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £35000 - £45000 per annum
Posted: 3 days ago
North West London
Forman Computer Staff
Salary: From £35,000 to £40,000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
World Pay
Salary: Competitive
Posted: 4 days ago
North West London
Executive Resource Group
Salary: From £90,000 to £100,000 per annum Car allowance + Bonus
Posted: 4 days ago
Wembley, Middlesex
Cyber Team
Salary: From £40,000 to £52,000 per annum
Posted: 4 days ago
London
Colston Consulting
Salary: £75k per year
Posted: 4 days ago
London
Lorien Resourcing
Salary: £60000 - £70000 per annum + Car Allow + Bonus + Benefits
Posted: 4 days ago
Cardiff, South Glamorgan
Acorn
Salary: £45486 - £52706 per annum
Posted: 4 days ago
London
Lorien Resourcing
Posted: 6 days ago
London
Computer People
Salary: £35000.00 - £42000.00 per annum + Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Excellent bonus and Benefits
Posted: 6 days ago