The table below looks at the statistics for the Senior IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Senior IT Support Analyst
Rank 868 863 885
Rank change year-on-year
-5 +22
Permanent jobs requiring a Senior IT Support Analyst 12 16 9
As % of all permanent IT jobs located in the UK 0.011% 0.015% 0.008%
As % of the Job Titles category 0.011% 0.016% 0.008%
Number of salaries quoted 12 11 7
Average salary £38,000 £32,500 £30,000
Average salary % change year-on-year
+16.92% +8.33%
90% offered a salary of more than £31,850 £28,500 £24,000
10% offered a salary of more than £44,300 £35,000 £42,000
UK excluding London average salary £38,000 £32,500 £34,000
% change year-on-year
+16.92% -4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Analyst Jobs Demand Trend in the UK

Senior IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support Analyst within the UK.

Senior IT Support Analyst Salary Trend in the UK

Senior IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support Analyst over the 3 months to 24 December 2014 within the UK.

Senior IT Support Analyst Salary Histogram in the UK

Senior IT Support Analyst
Top 10 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support Analyst within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 12 £38,000 +16.92%
South East -8 8 £38,000 +16.92%
Brighton - 7 £38,000 -
East Sussex - 7 £38,000 -
London -11 3 £45,000 +42.85%
Cheshire - 1 £24,500 -
Chester - 1 £24,500 -
Surrey - 1 £31,500 -
City of London - 1 £35,000 -
North West - 1 £24,500 -

Senior IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Senior IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support Analyst in their job title.

1 25 (92.59%) Windows
2 17 (62.96%) MS Exchange
2 17 (62.96%) Active Directory
3 16 (59.26%) Citrix
3 16 (59.26%) Windows Server 2008
4 15 (55.56%) VMware
5 14 (51.85%) DNS
5 14 (51.85%) VMware Infrastructure
6 13 (48.15%) DHCP
6 13 (48.15%) Windows Server 2003
6 13 (48.15%) Exchange Server 2007
7 12 (44.44%) Exchange Server 2010
7 12 (44.44%) Windows Server 2012
8 11 (40.74%) XenApp
9 10 (37.04%) Exchange Server 2003
10 8 (29.63%) SAN
10 8 (29.63%) Symantec
10 8 (29.63%) Backup Exec
10 8 (29.63%) XenDesktop
11 7 (25.93%) ITIL
11 7 (25.93%) MS Excel
11 7 (25.93%) Cisco
11 7 (25.93%) McAfee
11 7 (25.93%) Norton AntiVirus
11 7 (25.93%) Firewall
11 7 (25.93%) VLAN
11 7 (25.93%) Problem Management
11 7 (25.93%) SonicWALL
11 7 (25.93%) iSCSI
11 7 (25.93%) Windows 7

Senior IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Senior IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (62.96%) MS Exchange
2 13 (48.15%) Exchange Server 2007
3 12 (44.44%) Exchange Server 2010
4 10 (37.04%) Exchange Server 2003
5 3 (11.11%) Exchange Server 2013
6 1 (3.70%) Lync
Applications
1 7 (25.93%) MS Excel
2 5 (18.52%) MS Office
3 1 (3.70%) MS PowerPoint
Business Applications
1 2 (7.41%) SAP Business One
Cloud Services
1 1 (3.70%) Office 365
Communications & Networking
1 14 (51.85%) DNS
2 13 (48.15%) DHCP
3 8 (29.63%) SAN
4 7 (25.93%) Firewall
4 7 (25.93%) VLAN
4 7 (25.93%) iSCSI
5 4 (14.81%) TCP/IP
6 1 (3.70%) DMZ
Database & Business Intelligence
1 5 (18.52%) SQL Server
2 3 (11.11%) SQL Server 2008
3 1 (3.70%) MySQL
General
1 3 (11.11%) Finance
2 2 (7.41%) Telecoms
3 1 (3.70%) Law
3 1 (3.70%) Legal
Miscellaneous
1 3 (11.11%) Analytical Skills
2 1 (3.70%) Blackberry
2 1 (3.70%) User Experience
Operating Systems
1 25 (92.59%) Windows
2 16 (59.26%) Windows Server 2008
3 13 (48.15%) Windows Server 2003
4 12 (44.44%) Windows Server 2012
5 7 (25.93%) Windows 7
6 3 (11.11%) Windows 2000 Server
6 3 (11.11%) Linux
7 2 (7.41%) Mac OS X
8 1 (3.70%) Windows 8
Processes & Methodologies
1 7 (25.93%) ITIL
1 7 (25.93%) Problem Management
2 3 (11.11%) Service Management
3 2 (7.41%) Continuous Improvement
3 2 (7.41%) E-Commerce
3 2 (7.41%) ERP
4 1 (3.70%) BCP
4 1 (3.70%) Time Management
4 1 (3.70%) Capacity Planning
4 1 (3.70%) High Availability
4 1 (3.70%) Mentoring
4 1 (3.70%) Disaster Recovery
Programming Languages
1 3 (11.11%) SQL
2 2 (7.41%) T-SQL
Qualifications
1 1 (3.70%) Degree
Quality Assurance & Compliance
1 1 (3.70%) SLA
1 1 (3.70%) QA
System Software
1 17 (62.96%) Active Directory
2 14 (51.85%) VMware Infrastructure
3 11 (40.74%) XenApp
4 8 (29.63%) XenDesktop
5 3 (11.11%) vSphere
6 2 (7.41%) Terminal Services
7 1 (3.70%) Hyper-V
7 1 (3.70%) VMware ESXi
Systems Management
1 8 (29.63%) Backup Exec
2 7 (25.93%) Norton AntiVirus
3 2 (7.41%) SCCM
4 1 (3.70%) SCOM
4 1 (3.70%) SCVMM
4 1 (3.70%) Casper Suite
4 1 (3.70%) NetBackup
4 1 (3.70%) WSUS
Vendors
1 16 (59.26%) Citrix
2 15 (55.56%) VMware
3 8 (29.63%) Symantec
4 7 (25.93%) McAfee
4 7 (25.93%) SonicWALL
4 7 (25.93%) Cisco
5 6 (22.22%) Microsoft
6 2 (7.41%) Polycom
6 2 (7.41%) IPFX
6 2 (7.41%) SAP
7 1 (3.70%) Sophos
7 1 (3.70%) Apple