The table below looks at the statistics for the Senior Service Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Service Manager in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Senior Service Manager
Rank 820 836 831
Rank change year-on-year
+16 -5
Permanent jobs requiring a Senior Service Manager 53 51 35
As % of all permanent IT jobs located in the UK 0.051% 0.048% 0.034%
As % of the Job Titles category 0.053% 0.051% 0.036%
Number of salaries quoted 42 38 30
Average salary £57,500 £60,000 £60,000
Average salary % change year-on-year
-4.16% -
90% offered a salary of more than £50,000 £48,500 £50,000
10% offered a salary of more than £72,500 £85,000 £82,750
UK excluding London average salary £55,000 £70,000 £60,000
% change year-on-year
-21.42% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99404 99827 97677
As % of all permanent IT jobs located in the UK 94.79% 94.50% 94.83%
Number of salaries quoted 81778 80400 82215
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Service Manager Jobs Demand Trend in the UK

Senior Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Service Manager within the UK.

Senior Service Manager Salary Trend in the UK

Senior Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Service Manager over the 3 months to 5 March 2015 within the UK.

Senior Service Manager Salary Histogram in the UK

Senior Service Manager
Top 29 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Service Manager within the UK over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 53 £57,500 - 2
London +37 34 £57,500 +4.54%
South East -15 9 £55,000 -6.38%
Surrey -6 5 £55,000 -8.33%
Woking - 5 £55,000 -
Yorkshire -2 3 £50,000 -11.11%
City of London -2 3 £77,500 +24.00%
East Midlands +27 2 £52,500 -16.00%
Derbyshire +17 2 £52,500 -
Leeds -3 2 £50,000 +17.64%
West Yorkshire -11 2 £50,000 -11.11%
West Midlands -23 2 £68,000 -
South West -25 2 - - 1
Berkshire - 2 £65,000 -
Croydon - 2 - -
Chesterfield +22 1 - -
Warwickshire -13 1 £80,000 -
Hampshire -18 1 £70,000 +40.00%
South Yorkshire - 1 £25,000 -
Derby - 1 £52,500 -
Cheshire - 1 - - 1
Coventry - 1 £56,000 -
Basingstoke - 1 £70,000 -
Bristol - 1 - - 1
Newbury - 1 - -
Reading - 1 £65,000 -
Sheffield - 1 £25,000 -
North West - 1 - - 1
Daresbury - 1 - -

Senior Service Manager
Top 30 Related IT Skills

For the 6 months to 5 March 2015, IT jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Service Manager in their job title.

1 98 (78.40%) ITIL
2 90 (72.00%) Service Delivery
3 63 (50.40%) Service Management
4 54 (43.20%) Finance
5 49 (39.20%) SLA
6 32 (25.60%) Problem Management
7 28 (22.40%) Project Management
7 28 (22.40%) Telecoms
8 26 (20.80%) PRINCE2
9 21 (16.80%) Incident Management
9 21 (16.80%) Degree
10 19 (15.20%) ITSM
10 19 (15.20%) Change Management
11 17 (13.60%) Business Development
12 16 (12.80%) Security Cleared
13 15 (12.00%) SC Cleared
13 15 (12.00%) Performance Management
13 15 (12.00%) Wireless
13 15 (12.00%) Stakeholder Management
14 14 (11.20%) Frame Relay
14 14 (11.20%) Tandem
14 14 (11.20%) Ethernet
14 14 (11.20%) VPN
14 14 (11.20%) MPLS
15 13 (10.40%) ITIL Certification
15 13 (10.40%) Agile Software Development
15 13 (10.40%) Analytical Skills
16 10 (8.00%) Continuous Improvement
17 9 (7.20%) Transition Management
17 9 (7.20%) Resource Management

Senior Service Manager
Top Related IT Skills by Category

For the 6 months to 5 March 2015, IT jobs within the UK that cited Senior Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.80%) SharePoint
Applications
1 7 (5.60%) MS Office
2 5 (4.00%) MS Project
2 5 (4.00%) MS Visio
3 3 (2.40%) MS Excel
Business Applications
1 1 (0.80%) SAP Oil and Gas
1 1 (0.80%) Remedy ITSM
Cloud Services
1 2 (1.60%) SaaS
2 1 (0.80%) Force.com
Communications & Networking
1 15 (12.00%) Wireless
2 14 (11.20%) Frame Relay
2 14 (11.20%) MPLS
2 14 (11.20%) Ethernet
2 14 (11.20%) VPN
3 1 (0.80%) DNS
3 1 (0.80%) LAN
3 1 (0.80%) WAN
3 1 (0.80%) DHCP
3 1 (0.80%) Firewall
Database & Business Intelligence
1 1 (0.80%) Oracle Database
Development Applications
1 3 (2.40%) JIRA
General
1 54 (43.20%) Finance
2 28 (22.40%) Telecoms
3 3 (2.40%) Law
3 3 (2.40%) Retail
4 2 (1.60%) Marketing
4 2 (1.60%) Spanish Language
4 2 (1.60%) Legal
4 2 (1.60%) Advertising
4 2 (1.60%) Publishing
4 2 (1.60%) Banking
5 1 (0.80%) Manufacturing
5 1 (0.80%) Electronics
5 1 (0.80%) Aerospace
5 1 (0.80%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.80%) XML
Miscellaneous
1 14 (11.20%) Tandem
2 13 (10.40%) Analytical Skills
3 7 (5.60%) Life Science
4 6 (4.80%) Digital Media
4 6 (4.80%) Mobile App
4 6 (4.80%) Mathematics
4 6 (4.80%) Computer Science
5 5 (4.00%) Statistics
6 3 (2.40%) Enterprise Software
6 3 (2.40%) Management Information System
7 2 (1.60%) PMI
8 1 (0.80%) EPoS
8 1 (0.80%) DTV
8 1 (0.80%) Mainframe
8 1 (0.80%) Performance Metrics
8 1 (0.80%) IBM Mainframe
Operating Systems
1 5 (4.00%) Windows
2 2 (1.60%) Windows 7
3 1 (0.80%) Windows Server 2012
3 1 (0.80%) UNIX
3 1 (0.80%) Linux
3 1 (0.80%) Windows Server 2003
3 1 (0.80%) Windows Server 2008
Processes & Methodologies
1 98 (78.40%) ITIL
2 90 (72.00%) Service Delivery
3 63 (50.40%) Service Management
4 32 (25.60%) Problem Management
5 28 (22.40%) Project Management
6 26 (20.80%) PRINCE2
7 21 (16.80%) Incident Management
8 19 (15.20%) Change Management
8 19 (15.20%) ITSM
9 17 (13.60%) Business Development
10 15 (12.00%) Stakeholder Management
10 15 (12.00%) Performance Management
11 13 (10.40%) Agile Software Development
12 10 (8.00%) Continuous Improvement
13 9 (7.20%) Resource Management
13 9 (7.20%) Transition Management
13 9 (7.20%) Risk Management
14 8 (6.40%) Mentoring
14 8 (6.40%) People Management
15 7 (5.60%) Analytics
Programming Languages
1 7 (5.60%) Java
2 3 (2.40%) SQL
3 2 (1.60%) C
4 1 (0.80%) VBScript
4 1 (0.80%) VB
4 1 (0.80%) VBA
4 1 (0.80%) PowerShell
Qualifications
1 21 (16.80%) Degree
2 16 (12.80%) Security Cleared
3 15 (12.00%) SC Cleared
4 13 (10.40%) ITIL Certification
5 7 (5.60%) CTC Cleared
6 6 (4.80%) PRINCE2 Certification
7 3 (2.40%) PMI Certification
7 3 (2.40%) ISEB
8 1 (0.80%) Citrix Certification
8 1 (0.80%) Cisco Certification
8 1 (0.80%) Microsoft Certification
8 1 (0.80%) PMP
8 1 (0.80%) MCSE
8 1 (0.80%) CCNA
8 1 (0.80%) MCITP
8 1 (0.80%) PRINCE2 Practitioner
8 1 (0.80%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 49 (39.20%) SLA
2 3 (2.40%) ISO/IEC 27001
3 1 (0.80%) COBIT
3 1 (0.80%) MiFID
3 1 (0.80%) QA
3 1 (0.80%) EMIR
3 1 (0.80%) FINREP
System Software
1 1 (0.80%) Active Directory
1 1 (0.80%) Microsoft App-V
1 1 (0.80%) XenDesktop
Systems Management
1 1 (0.80%) SCCM
Vendors
1 8 (6.40%) Microsoft
2 4 (3.20%) SAP
2 4 (3.20%) ServiceNow
3 2 (1.60%) Oracle
3 2 (1.60%) Ericsson
3 2 (1.60%) Siemens
3 2 (1.60%) Salesforce.com
3 2 (1.60%) Remedy
3 2 (1.60%) Avaya
4 1 (0.80%) Juniper
4 1 (0.80%) BMC
4 1 (0.80%) HP
4 1 (0.80%) Citrix
4 1 (0.80%) Unisys
4 1 (0.80%) Cisco
4 1 (0.80%) IBM
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