The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 812 853 846
Rank change year-on-year
+41 -7
Permanent jobs requiring a Senior Technical Support 71 54 41
As % of all permanent IT jobs located in the UK 0.066% 0.046% 0.038%
As % of the Job Titles category 0.070% 0.049% 0.040%
Number of salaries quoted 48 50 33
Average salary £35,000 £42,500 £37,500
Average salary % change year-on-year
-17.64% +13.33%
90% offered a salary of more than £29,250 £33,350 £30,500
10% offered a salary of more than £48,250 £65,500 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 22 May 2015 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 66 £33,000 -22.35% 5
London +62 33 £33,000 -40.00% 2
South East -2 16 £45,000 -5.26% 2
Yorkshire +13 8 £40,000 +22.13% 1
North Yorkshire +21 7 £40,000 - 1
Harrogate - 7 £40,000 -
Kent - 6 £27,500 -
Maidstone - 6 £27,500 -
Oxfordshire - 4 £45,000 -
Oxford - 4 £45,000 -
North West - 4 £31,500 -
Buckinghamshire - 3 - -
Manchester - 3 £31,500 -
Milton Keynes - 3 - -
City of London +33 2 £39,000 -29.09% 1
Surrey +16 2 £56,500 +7.61% 1
Derbyshire - 2 £35,000 -
Gloucestershire - 2 £40,000 -
Cheltenham - 2 £40,000 -
Derby - 2 £35,000 -
East Midlands - 2 £35,000 -
Chiswick - 2 £50,000 -
South West - 2 £40,000 -
West Yorkshire +19 1 - -
Leeds +13 1 - -
East of England +6 1 £32,500 -18.75%
Merseyside - 1 £33,000 -
Docklands, London - 1 £70,000 -
Birkenhead - 1 £33,000 -
Borehamwood - 1 £32,500 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 81 (65.85%) Windows
2 58 (47.15%) Microsoft
3 48 (39.02%) Active Directory
4 46 (37.40%) VMware
5 45 (36.59%) Linux
6 44 (35.77%) MS Office
7 38 (30.89%) MS Exchange
8 36 (29.27%) Citrix
8 36 (29.27%) Windows Server 2008
9 34 (27.64%) ITIL
10 33 (26.83%) Degree
11 32 (26.02%) VMware Infrastructure
11 32 (26.02%) MS Excel
12 31 (25.20%) Finance
13 30 (24.39%) Hyper-V
13 30 (24.39%) LAN
13 30 (24.39%) WAN
13 30 (24.39%) SQL
14 27 (21.95%) Oracle
15 26 (21.14%) SQL Server
15 26 (21.14%) Cisco
16 25 (20.33%) TCP/IP
17 20 (16.26%) Firewall
17 20 (16.26%) Cisco Certification
17 20 (16.26%) Windows 7
18 19 (15.45%) Windows 8
19 18 (14.63%) Analytical Skills
20 17 (13.82%) PowerShell
20 17 (13.82%) SAN
20 17 (13.82%) DNS

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (30.89%) MS Exchange
2 15 (12.20%) Blackberry Enterprise Server
3 13 (10.57%) SharePoint
4 10 (8.13%) MS Project Server
5 8 (6.50%) IIS
6 5 (4.07%) OpenStack
6 5 (4.07%) MQSeries
6 5 (4.07%) JBoss
7 4 (3.25%) Exchange Server 2010
8 3 (2.44%) WebLogic
9 2 (1.63%) Apache
10 1 (0.81%) WebSphere
10 1 (0.81%) BizTalk Server
10 1 (0.81%) Tomcat
10 1 (0.81%) WebSphere Application Server
Applications
1 44 (35.77%) MS Office
2 32 (26.02%) MS Excel
3 8 (6.50%) MS PowerPoint
Business Applications
1 2 (1.63%) Maximo
Cloud Services
1 14 (11.38%) Mimecast
2 6 (4.88%) Microsoft Azure
3 5 (4.07%) Amazon AWS
4 2 (1.63%) SaaS
5 1 (0.81%) Office 365
Communications & Networking
1 30 (24.39%) LAN
1 30 (24.39%) WAN
2 25 (20.33%) TCP/IP
3 20 (16.26%) Firewall
4 17 (13.82%) SAN
4 17 (13.82%) DNS
5 14 (11.38%) VLAN
5 14 (11.38%) Network Security
6 13 (10.57%) Internet
7 10 (8.13%) DHCP
8 9 (7.32%) Ethernet
9 8 (6.50%) Fibre Channel
10 7 (5.69%) Wireshark
11 5 (4.07%) tcpdump
11 5 (4.07%) VPN
12 3 (2.44%) iSCSI
12 3 (2.44%) HTTP
13 2 (1.63%) LDAP
13 2 (1.63%) SMTP
14 1 (0.81%) NAS
Database & Business Intelligence
1 26 (21.14%) SQL Server
2 11 (8.94%) Oracle Database
3 6 (4.88%) Relational Database
4 5 (4.07%) Big Data
4 5 (4.07%) Apache Hive
4 5 (4.07%) Hadoop
5 4 (3.25%) RDBMS
5 4 (3.25%) InterSystems Cache
6 3 (2.44%) Crystal Reports
7 1 (0.81%) SQL Server 2012
7 1 (0.81%) SQL Server 2008
7 1 (0.81%) MySQL
7 1 (0.81%) DB2
Development Applications
1 3 (2.44%) Oracle Forms
2 1 (0.81%) Firebug
2 1 (0.81%) JIRA
2 1 (0.81%) Visual Studio
General
1 31 (25.20%) Finance
2 15 (12.20%) Telecoms
3 11 (8.94%) Retail
4 10 (8.13%) Front Office
5 5 (4.07%) Marketing
6 4 (3.25%) Back Office
6 4 (3.25%) Manufacturing
7 2 (1.63%) Advertising
7 2 (1.63%) German Language
8 1 (0.81%) Banking
Libraries, Frameworks & Software Standards
1 7 (5.69%) XML
2 4 (3.25%) JMS
2 4 (3.25%) Middleware
3 2 (1.63%) .NET
3 2 (1.63%) J2EE
3 2 (1.63%) Web Services
4 1 (0.81%) Regular Expression
4 1 (0.81%) jQuery
4 1 (0.81%) WCF
4 1 (0.81%) HTML
4 1 (0.81%) ASP.NET
4 1 (0.81%) COM
4 1 (0.81%) CSS
4 1 (0.81%) SOAP
Miscellaneous
1 18 (14.63%) Analytical Skills
2 15 (12.20%) Blackberry
3 14 (11.38%) Computer Science
4 12 (9.76%) Clustering
5 6 (4.88%) Open Source
6 5 (4.07%) Management Information System
7 4 (3.25%) Hedge funds
7 4 (3.25%) Enterprise Software
8 3 (2.44%) Client/Server
8 3 (2.44%) N-Tier
9 2 (1.63%) iSeries
10 1 (0.81%) Visualisation
10 1 (0.81%) Fixed Income
10 1 (0.81%) Statistics
Operating Systems
1 81 (65.85%) Windows
2 45 (36.59%) Linux
3 36 (29.27%) Windows Server 2008
4 20 (16.26%) Windows 7
5 19 (15.45%) Windows 8
6 16 (13.01%) Windows Server 2003
7 12 (9.76%) Windows XP
8 11 (8.94%) UNIX
9 10 (8.13%) Windows Vista
10 8 (6.50%) Windows Server 2012
11 7 (5.69%) Ubuntu
12 6 (4.88%) Mac OS X
12 6 (4.88%) Red Hat Enterprise Linux
13 5 (4.07%) Solaris
14 2 (1.63%) Windows 2000 Server
15 1 (0.81%) Mac OS X Server
15 1 (0.81%) AIX
Processes & Methodologies
1 34 (27.64%) ITIL
2 14 (11.38%) CRM
3 13 (10.57%) Root Cause Analysis
4 9 (7.32%) Incident Management
4 9 (7.32%) Security Management
5 8 (6.50%) Mentoring
6 7 (5.69%) Line Management
7 6 (4.88%) BCP
7 6 (4.88%) Project Management
7 6 (4.88%) Problem Management
7 6 (4.88%) Analytics
8 5 (4.07%) Big Data Analytics
8 5 (4.07%) Data Analytics
8 5 (4.07%) Time Management
8 5 (4.07%) Service Delivery
8 5 (4.07%) Business Intelligence
9 4 (3.25%) ETL
9 4 (3.25%) Database Tuning
9 4 (3.25%) Product Management
9 4 (3.25%) Performance Tuning
Programming Languages
1 30 (24.39%) SQL
2 17 (13.82%) PowerShell
3 12 (9.76%) Shell Script
4 9 (7.32%) Java
5 8 (6.50%) VBScript
6 3 (2.44%) JavaScript
6 3 (2.44%) C#
7 2 (1.63%) Python
8 1 (0.81%) Bash Shell
8 1 (0.81%) Perl
Qualifications
1 33 (26.83%) Degree
2 20 (16.26%) Cisco Certification
3 17 (13.82%) CCNP
4 16 (13.01%) Security Cleared
5 15 (12.20%) CCNA
6 13 (10.57%) Microsoft Certification
7 11 (8.94%) DV Cleared
7 11 (8.94%) MCSE
8 7 (5.69%) MCTS
9 6 (4.88%) RHCE
10 5 (4.07%) ACMT
10 5 (4.07%) ACSP
10 5 (4.07%) SC Cleared
10 5 (4.07%) ACSA
10 5 (4.07%) HND
10 5 (4.07%) MCP
11 3 (2.44%) HNC
12 2 (1.63%) MCSA
13 1 (0.81%) ITIL Foundation Certificate
13 1 (0.81%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (6.50%) SLA
2 5 (4.07%) ISO/IEC 27001
2 5 (4.07%) ISO 9001
3 1 (0.81%) QA
3 1 (0.81%) Sarbanes-Oxley
System Software
1 48 (39.02%) Active Directory
2 32 (26.02%) VMware Infrastructure
3 30 (24.39%) Hyper-V
4 14 (11.38%) XenServer
4 14 (11.38%) vSphere
5 10 (8.13%) VMware ESXi
6 5 (4.07%) HDFS
7 2 (1.63%) ISA Server
8 1 (0.81%) Kerio MailServer
8 1 (0.81%) UAG
8 1 (0.81%) XenApp
8 1 (0.81%) VMware ESX
8 1 (0.81%) Samba
Systems Management
1 10 (8.13%) OpenView Configuration Management
2 7 (5.69%) Symantec Endpoint Protection
2 7 (5.69%) WSUS
3 6 (4.88%) Backup Exec
4 5 (4.07%) Cobbler
5 4 (3.25%) SCCM
6 3 (2.44%) SCOM
7 2 (1.63%) MOM
7 2 (1.63%) Systems Management Server (SMS)
7 2 (1.63%) NetBackup
8 1 (0.81%) Red Hat Satellite
8 1 (0.81%) Veritas Storage Foundation
8 1 (0.81%) Norton AntiVirus
Vendors
1 58 (47.15%) Microsoft
2 46 (37.40%) VMware
3 36 (29.27%) Citrix
4 27 (21.95%) Oracle
5 26 (21.14%) Cisco
6 14 (11.38%) EMC
7 13 (10.57%) Red Hat
8 10 (8.13%) Lumension
8 10 (8.13%) Borland
8 10 (8.13%) Fujitsu
9 7 (5.69%) Symantec
9 7 (5.69%) Apple
10 5 (4.07%) Juniper
11 3 (2.44%) Huawei
11 3 (2.44%) SunGard
12 2 (1.63%) Avaya
13 1 (0.81%) AVG
13 1 (0.81%) Kerio
13 1 (0.81%) Veeam
13 1 (0.81%) Tripwire
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 2 days ago
City, London
Salt
Salary: £33000 - £45000 per annum + profit sharing
Posted: 4 days ago
Egham, Surrey
People Source Consulting
Salary: £30000 - £40000 per annum + benefits
Posted: 4 days ago
North West London
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 11 days ago
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 22 days ago