The first table below looks at the demand for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 849 840 834
Rank change year-on-year
-9 -6
Permanent jobs requiring a Senior Technical Support 54 51 73
As % of all permanent IT jobs located in the UK 0.045% 0.046% 0.059%
As % of the Job Titles category 0.048% 0.049% 0.062%
Number of salaries quoted 51 45 61
Average salary £42,500 £38,500 £40,000
Average salary % change year-on-year
+10.38% -3.75%
90% offered a salary of more than £29,500 £32,500 £29,500
10% offered a salary of more than £70,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £40,000
% change year-on-year
+3.89% -3.75%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
112468 104615 118208
As % of all permanent IT jobs located in the UK 94.52% 94.70% 94.82%
Number of salaries quoted 91225 86993 101313
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 24 April 2014 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -25 54 £42,500 +13.33% 7
London -26 26 £48,750 +30.00% 1
City of London -1 17 £55,000 -
South East -9 16 £50,000 +8.69% 2
Cambridgeshire +18 8 £40,000 -40.74% 1
Cambridge +13 8 £40,000 -40.74% 1
East of England -21 8 £40,000 +17.64% 1
Berkshire 0 7 £55,000 +19.56% 1
Bracknell - 7 £55,000 - 1
Surrey - 4 £49,250 -
Hampshire - 3 £35,000 -
West Midlands +17 2 £37,073 - 1
Yorkshire -37 2 £33,500 +3.07%
Farnborough - 2 £35,000 -
Middlesex - 2 £72,500 -
Egham - 2 - -
Hayes - 2 £77,500 -
York -18 1 - -
North Yorkshire -27 1 - -
Weybridge - 1 £52,500 -
Leeds - 1 £33,500 -
Guildford - 1 £46,000 -
Birmingham - 1 £37,500 -
Coventry - 1 £36,645 -
Canary Wharf - 1 £42,500 -
West Yorkshire - 1 £33,500 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 57 (64.77%) Windows
2 46 (52.27%) SQL
3 44 (50.00%) SQL Server
4 41 (46.59%) Linux
4 41 (46.59%) Microsoft
5 36 (40.91%) VMware
6 34 (38.64%) Oracle
7 33 (37.50%) Finance
8 31 (35.23%) VMware Infrastructure
9 28 (31.82%) Windows Server 2008
10 26 (29.55%) SharePoint
11 25 (28.41%) MS Office
12 24 (27.27%) UNIX
13 23 (26.14%) DNS
14 22 (25.00%) Citrix
14 22 (25.00%) Windows Server 2012
15 21 (23.86%) Microsoft Certification
15 21 (23.86%) Windows Server 2003
15 21 (23.86%) IIS
16 20 (22.73%) DHCP
16 20 (22.73%) Hyper-V
16 20 (22.73%) SQL Server Reporting Services
17 19 (21.59%) MS Exchange
17 19 (21.59%) MCSE
18 18 (20.45%) Active Directory
18 18 (20.45%) MCITP
19 17 (19.32%) SQL Server 2012
20 16 (18.18%) Degree
20 16 (18.18%) SQL Server 2008
20 16 (18.18%) Tomcat

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (29.55%) SharePoint
2 21 (23.86%) IIS
3 19 (21.59%) MS Exchange
4 16 (18.18%) Tomcat
5 13 (14.77%) Exchange Server 2010
6 9 (10.23%) MQSeries
7 4 (4.55%) WebSphere
8 3 (3.41%) BizTalk Server
8 3 (3.41%) Apache
8 3 (3.41%) Lync
9 2 (2.27%) Exchange Server 2007
9 2 (2.27%) SharePoint Server
9 2 (2.27%) Lotus Domino
9 2 (2.27%) Exchange Server 2013
10 1 (1.14%) GroupWise
10 1 (1.14%) SharePoint 2010
Applications
1 25 (28.41%) MS Office
2 12 (13.64%) MS Excel
Business Applications
1 15 (17.05%) SAP Business One
Cloud Services
1 2 (2.27%) SaaS
2 1 (1.14%) Amazon AWS
2 1 (1.14%) Office 365
Communications & Networking
1 23 (26.14%) DNS
2 20 (22.73%) DHCP
3 14 (15.91%) TCP/IP
4 13 (14.77%) Firewall
5 9 (10.23%) WAN
6 8 (9.09%) VPN
6 8 (9.09%) SAN
7 7 (7.95%) LAN
7 7 (7.95%) LDAP
8 6 (6.82%) Cisco ASA
9 5 (5.68%) Internet
10 4 (4.55%) SSL
11 3 (3.41%) MPLS
11 3 (3.41%) NetScreen
11 3 (3.41%) Wireless
12 2 (2.27%) Cisco Nexus
12 2 (2.27%) Network Security
12 2 (2.27%) VoIP
13 1 (1.14%) Ethernet
13 1 (1.14%) IP Telephony
Database & Business Intelligence
1 44 (50.00%) SQL Server
2 20 (22.73%) SQL Server Reporting Services
3 17 (19.32%) SQL Server 2012
4 16 (18.18%) SQL Server 2008
5 15 (17.05%) SQL Server 2005
6 11 (12.50%) Relational Database
7 9 (10.23%) RDBMS
7 9 (10.23%) InterSystems Cache
8 6 (6.82%) MySQL
9 5 (5.68%) Big Data
10 4 (4.55%) MongoDB
10 4 (4.55%) NoSQL
10 4 (4.55%) Oracle OLAP
10 4 (4.55%) SQL Server Integration Services
10 4 (4.55%) OLAP
11 1 (1.14%) Oracle Database
11 1 (1.14%) Text Mining
11 1 (1.14%) Oracle Database 11g
Development Applications
1 3 (3.41%) Visual Studio
1 3 (3.41%) Eclipse
2 1 (1.14%) IntelliJ
2 1 (1.14%) NetBeans
2 1 (1.14%) Team Foundation Server
General
1 33 (37.50%) Finance
2 14 (15.91%) Banking
3 9 (10.23%) Marketing
4 8 (9.09%) International Banking
5 4 (4.55%) Front Office
5 4 (4.55%) Advertising
6 3 (3.41%) Back Office
7 2 (2.27%) Retail
8 1 (1.14%) Pharmaceutical
8 1 (1.14%) Financial Institution
8 1 (1.14%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (11.36%) JMS
2 9 (10.23%) XML
3 8 (9.09%) Web Services
4 6 (6.82%) J2EE
5 4 (4.55%) WebSphere MQ
6 2 (2.27%) Application Packaging
6 2 (2.27%) Ajax
6 2 (2.27%) XHTML
6 2 (2.27%) CSS
6 2 (2.27%) HTML
7 1 (1.14%) .NET
7 1 (1.14%) ASP.NET
7 1 (1.14%) MSMQ
7 1 (1.14%) Java SE
7 1 (1.14%) Java EE
7 1 (1.14%) WebSphere Message Broker
Miscellaneous
1 12 (13.64%) Enterprise Software
2 9 (10.23%) Hedge funds
3 5 (5.68%) Open Source
4 2 (2.27%) Video Conferencing
4 2 (2.27%) CMDB
4 2 (2.27%) Replication
4 2 (2.27%) Derivative
4 2 (2.27%) Foreign Exchange (FX)
4 2 (2.27%) FlexPod
5 1 (1.14%) Blackberry
5 1 (1.14%) Clustering
5 1 (1.14%) Informatics
5 1 (1.14%) Life Science
5 1 (1.14%) Wiki
5 1 (1.14%) iSeries
Operating Systems
1 57 (64.77%) Windows
2 41 (46.59%) Linux
3 28 (31.82%) Windows Server 2008
4 24 (27.27%) UNIX
5 22 (25.00%) Windows Server 2012
6 21 (23.86%) Windows Server 2003
7 4 (4.55%) Solaris
8 3 (3.41%) Windows 2000 Server
8 3 (3.41%) CentOS
9 2 (2.27%) Windows Vista
9 2 (2.27%) Fedora
9 2 (2.27%) Windows 8
10 1 (1.14%) Windows 2000
Processes & Methodologies
1 15 (17.05%) ERP
2 13 (14.77%) ITIL
3 9 (10.23%) Database Tuning
3 9 (10.23%) Performance Tuning
4 7 (7.95%) ETL
4 7 (7.95%) Risk Management
5 6 (6.82%) Time Management
5 6 (6.82%) Analytics
6 5 (5.68%) Disaster Recovery
6 5 (5.68%) Business Intelligence
7 4 (4.55%) Business Analytics
7 4 (4.55%) Project Planning
7 4 (4.55%) CRM
8 2 (2.27%) ITIL V3
8 2 (2.27%) Software Deployment
8 2 (2.27%) Load Balancing
8 2 (2.27%) OO
8 2 (2.27%) ITSM
8 2 (2.27%) Service Management
8 2 (2.27%) Service Delivery
Programming Languages
1 46 (52.27%) SQL
2 15 (17.05%) Java
3 14 (15.91%) Python
4 8 (9.09%) PowerShell
4 8 (9.09%) C#
5 4 (4.55%) VBScript
6 2 (2.27%) C
6 2 (2.27%) VB
6 2 (2.27%) JavaScript
6 2 (2.27%) Perl
7 1 (1.14%) PHP
7 1 (1.14%) T-SQL
Qualifications
1 21 (23.86%) Microsoft Certification
2 19 (21.59%) MCSE
3 18 (20.45%) MCITP
4 16 (18.18%) Degree
5 3 (3.41%) ITIL Certification
6 2 (2.27%) MCP
7 1 (1.14%) Postgraduate
7 1 (1.14%) MCSA
7 1 (1.14%) MCTS
Quality Assurance & Compliance
1 5 (5.68%) SLA
System Software
1 31 (35.23%) VMware Infrastructure
2 20 (22.73%) Hyper-V
3 18 (20.45%) Active Directory
4 9 (10.23%) VMware ESX
5 4 (4.55%) Terminal Services
6 3 (3.41%) UAG
6 3 (3.41%) VMware ESXi
7 2 (2.27%) vSphere
7 2 (2.27%) Postfix
8 1 (1.14%) Xen
8 1 (1.14%) XenApp
8 1 (1.14%) XenServer
8 1 (1.14%) XenDesktop
Systems Management
1 4 (4.55%) SCCM
2 3 (3.41%) Control-M
3 2 (2.27%) EMC NetWorker
3 2 (2.27%) WSUS
3 2 (2.27%) Backup Exec
3 2 (2.27%) Norton AntiVirus
3 2 (2.27%) Systems Management Server (SMS)
4 1 (1.14%) Legato
4 1 (1.14%) ARCserve
4 1 (1.14%) NetBackup
Vendors
1 41 (46.59%) Microsoft
2 36 (40.91%) VMware
3 34 (38.64%) Oracle
4 22 (25.00%) Citrix
5 15 (17.05%) SAP
5 15 (17.05%) Sun
5 15 (17.05%) Infor
6 13 (14.77%) Cisco
7 9 (10.23%) JBoss
8 6 (6.82%) NetApp
8 6 (6.82%) HP
8 6 (6.82%) Dell
9 5 (5.68%) EMC
9 5 (5.68%) Juniper
10 3 (3.41%) CheckPoint
10 3 (3.41%) Symantec
10 3 (3.41%) IBM
11 2 (2.27%) F5
11 2 (2.27%) SolarWinds
11 2 (2.27%) BT
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £26,000 to £31,000 per annum
Posted: Yesterday
Bracknell, Berkshire
Circle Recruitment
Salary: £50000 - £60000 per annum + bens
Posted: 2 days ago
West Midlands
networx
Posted: 5 days ago
Cambridge, Cambridgeshire
Deanslist Limited
Salary: From £35,000 to £45,000 per annum + benefits
Posted: 6 days ago
Coventry
Networx Recruitment
Salary: £35,704 to £37,586 with further progression based on merit (pay award pending)
Posted: 7 days ago
London
Lloyds Banking Group
Salary: £49,000 - £75,000 - Excellent Benefits
Posted: 14 days ago
Sevenoaks, Kent
EVAK Technologies Ltd
Salary: From £35,000 to £45,000 per annum depending on experience
Posted: 16 days ago
Surbiton, Surrey
Entegraty
Salary: From £35,000 to £60,000 per annum
Posted: 20 days ago
Bristol, Avon
SDL Plc
Salary: Unspecified
Posted: 20 days ago