The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 823 888 844
Rank change year-on-year
+65 -44
Permanent jobs requiring a Senior Technical Support 77 56 51
As % of all permanent IT jobs located in the UK 0.069% 0.046% 0.046%
As % of the Job Titles category 0.073% 0.049% 0.048%
Number of salaries quoted 45 53 46
Average salary £40,000 £42,500 £38,000
Average salary % change year-on-year
-5.88% +11.84%
90% offered a salary of more than £31,500 £29,500 £32,500
10% offered a salary of more than £50,000 £70,000 £55,000
UK excluding London average salary £42,500 £40,000 £38,500
% change year-on-year
+6.25% +3.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105334 114534 105198
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.73%
Number of salaries quoted 86166 92849 87525
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 21 April 2015 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 29 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +64 68 £33,000 -22.35% 4
London +51 38 £33,000 -34.00%
South East -1 15 £42,500 -10.52% 3
Yorkshire +11 9 £40,000 +19.40% 1
North Yorkshire +26 8 £40,000 - 1
Harrogate - 7 £40,000 -
Hampshire -4 4 - - 1
Manchester - 4 £31,500 -
North West - 4 £31,500 -
Hook - 4 - -
Surrey +14 3 £45,000 -8.62% 1
Milton Keynes - 3 - -
Maidstone - 3 £27,500 -
Kent - 3 £27,500 -
Buckinghamshire - 3 - -
Gloucestershire - 2 £40,000 -
Cheltenham - 2 £40,000 -
South West - 2 £40,000 -
Chiswick - 2 £50,000 -
York +23 1 £37,500 - 1
Leeds +14 1 - -
West Yorkshire +7 1 - -
City of London +7 1 - -
Hayes +1 1 - -
Berkshire -6 1 - -
Bracknell -7 1 - -
Leatherhead - 1 £42,500 -
Oxford - 1 £45,000 -
Oxfordshire - 1 £45,000 - 1

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 21 April 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 76 (63.33%) Windows
2 55 (45.83%) Microsoft
3 44 (36.67%) MS Office
4 43 (35.83%) Active Directory
5 41 (34.17%) VMware
5 41 (34.17%) Linux
6 39 (32.50%) SQL
7 35 (29.17%) Finance
7 35 (29.17%) Windows Server 2008
8 34 (28.33%) Degree
8 34 (28.33%) MS Exchange
9 33 (27.50%) ITIL
10 30 (25.00%) Citrix
10 30 (25.00%) VMware Infrastructure
11 29 (24.17%) SQL Server
12 27 (22.50%) Oracle
12 27 (22.50%) MS Excel
13 26 (21.67%) LAN
13 26 (21.67%) WAN
13 26 (21.67%) TCP/IP
14 24 (20.00%) Hyper-V
15 21 (17.50%) Cisco
16 20 (16.67%) Firewall
17 19 (15.83%) DNS
18 18 (15.00%) Cisco Certification
18 18 (15.00%) Windows Server 2003
18 18 (15.00%) Analytical Skills
19 17 (14.17%) Windows 7
19 17 (14.17%) SAN
20 16 (13.33%) Windows 8

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 21 April 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (28.33%) MS Exchange
2 15 (12.50%) SharePoint
3 12 (10.00%) Blackberry Enterprise Server
4 10 (8.33%) MS Project Server
5 8 (6.67%) IIS
6 6 (5.00%) Exchange Server 2010
7 5 (4.17%) OpenStack
7 5 (4.17%) JBoss
7 5 (4.17%) MQSeries
8 4 (3.33%) Exchange Server 2007
8 4 (3.33%) Exchange Server 2003
9 3 (2.50%) WebLogic
10 2 (1.67%) Apache
11 1 (0.83%) Tomcat
11 1 (0.83%) WebSphere Application Server
11 1 (0.83%) WebSphere
11 1 (0.83%) BizTalk Server
11 1 (0.83%) SharePoint 2010
11 1 (0.83%) Lync
11 1 (0.83%) SharePoint 2013
Applications
1 44 (36.67%) MS Office
2 27 (22.50%) MS Excel
3 8 (6.67%) MS PowerPoint
Business Applications
1 3 (2.50%) Maximo
Cloud Services
1 11 (9.17%) Mimecast
2 5 (4.17%) Microsoft Azure
2 5 (4.17%) Amazon AWS
3 3 (2.50%) SaaS
4 1 (0.83%) PaaS
Communications & Networking
1 26 (21.67%) LAN
1 26 (21.67%) WAN
1 26 (21.67%) TCP/IP
2 20 (16.67%) Firewall
3 19 (15.83%) DNS
4 17 (14.17%) SAN
5 15 (12.50%) VLAN
6 13 (10.83%) Internet
7 12 (10.00%) Network Security
8 11 (9.17%) DHCP
9 8 (6.67%) Fibre Channel
10 7 (5.83%) Ethernet
10 7 (5.83%) iSCSI
10 7 (5.83%) Wireshark
11 5 (4.17%) tcpdump
12 3 (2.50%) HTTP
12 3 (2.50%) VPN
13 2 (1.67%) SMTP
13 2 (1.67%) LDAP
14 1 (0.83%) ADSL
Database & Business Intelligence
1 29 (24.17%) SQL Server
2 10 (8.33%) Oracle Database
3 6 (5.00%) Relational Database
3 6 (5.00%) Big Data
4 5 (4.17%) Hadoop
4 5 (4.17%) Apache Hive
5 4 (3.33%) RDBMS
5 4 (3.33%) InterSystems Cache
6 3 (2.50%) Crystal Reports
7 1 (0.83%) Data Warehouse
7 1 (0.83%) Data Mining
7 1 (0.83%) DB2
7 1 (0.83%) SQL Server 2008
7 1 (0.83%) SQL Server 2012
7 1 (0.83%) MySQL
Development Applications
1 3 (2.50%) Oracle Forms
2 1 (0.83%) Visual Studio
General
1 35 (29.17%) Finance
2 15 (12.50%) Telecoms
3 12 (10.00%) Front Office
4 11 (9.17%) Retail
5 5 (4.17%) Marketing
6 4 (3.33%) Banking
6 4 (3.33%) Back Office
6 4 (3.33%) Manufacturing
7 2 (1.67%) Advertising
7 2 (1.67%) German Language
Libraries, Frameworks & Software Standards
1 12 (10.00%) XML
2 7 (5.83%) .NET
3 4 (3.33%) JMS
3 4 (3.33%) Middleware
4 2 (1.67%) J2EE
4 2 (1.67%) Web Services
5 1 (0.83%) ASP.NET
5 1 (0.83%) COM
5 1 (0.83%) SOAP
5 1 (0.83%) WCF
Miscellaneous
1 18 (15.00%) Analytical Skills
2 14 (11.67%) Computer Science
3 12 (10.00%) Clustering
3 12 (10.00%) Blackberry
4 5 (4.17%) Management Information System
4 5 (4.17%) Open Source
5 4 (3.33%) Hedge funds
5 4 (3.33%) Enterprise Software
6 3 (2.50%) Client/Server
6 3 (2.50%) N-Tier
7 2 (1.67%) iSeries
8 1 (0.83%) Visualisation
8 1 (0.83%) Statistics
8 1 (0.83%) Data Extraction
Operating Systems
1 76 (63.33%) Windows
2 41 (34.17%) Linux
3 35 (29.17%) Windows Server 2008
4 18 (15.00%) Windows Server 2003
5 17 (14.17%) Windows 7
6 16 (13.33%) Windows 8
7 10 (8.33%) Windows Vista
7 10 (8.33%) Windows XP
7 10 (8.33%) UNIX
8 9 (7.50%) Windows Server 2012
9 6 (5.00%) Red Hat Enterprise Linux
9 6 (5.00%) Mac OS X
10 5 (4.17%) Ubuntu
10 5 (4.17%) Solaris
11 2 (1.67%) Windows 2000 Server
12 1 (0.83%) Mac OS X Server
12 1 (0.83%) AIX
Processes & Methodologies
1 33 (27.50%) ITIL
2 11 (9.17%) CRM
2 11 (9.17%) Root Cause Analysis
3 8 (6.67%) Incident Management
3 8 (6.67%) Problem Management
3 8 (6.67%) Mentoring
4 7 (5.83%) Line Management
4 7 (5.83%) Security Management
5 6 (5.00%) Business Intelligence
5 6 (5.00%) Project Management
5 6 (5.00%) Data Analytics
5 6 (5.00%) Analytics
6 5 (4.17%) Software Engineering
6 5 (4.17%) Big Data Analytics
6 5 (4.17%) Time Management
6 5 (4.17%) Service Delivery
7 4 (3.33%) ETL
7 4 (3.33%) Database Tuning
7 4 (3.33%) Product Management
7 4 (3.33%) Performance Tuning
Programming Languages
1 39 (32.50%) SQL
2 14 (11.67%) PowerShell
3 12 (10.00%) Shell Script
4 11 (9.17%) C#
5 10 (8.33%) Java
6 8 (6.67%) VBScript
7 5 (4.17%) Python
8 2 (1.67%) JavaScript
9 1 (0.83%) Perl
Qualifications
1 34 (28.33%) Degree
2 18 (15.00%) Cisco Certification
3 16 (13.33%) Security Cleared
4 15 (12.50%) CCNP
5 13 (10.83%) CCNA
6 11 (9.17%) DV Cleared
7 9 (7.50%) Microsoft Certification
8 7 (5.83%) MCSE
8 7 (5.83%) MCTS
9 6 (5.00%) RHCE
10 5 (4.17%) SC Cleared
10 5 (4.17%) HND
10 5 (4.17%) ACSA
10 5 (4.17%) ACMT
10 5 (4.17%) ACSP
11 3 (2.50%) HNC
12 2 (1.67%) MCP
13 1 (0.83%) MCSA
13 1 (0.83%) IBM AIX Certification
13 1 (0.83%) MCITP
Quality Assurance & Compliance
1 8 (6.67%) SLA
2 5 (4.17%) ISO/IEC 27001
2 5 (4.17%) ISO 9001
3 1 (0.83%) QA
System Software
1 43 (35.83%) Active Directory
2 30 (25.00%) VMware Infrastructure
3 24 (20.00%) Hyper-V
4 11 (9.17%) XenServer
4 11 (9.17%) vSphere
5 10 (8.33%) VMware ESXi
6 5 (4.17%) HDFS
7 4 (3.33%) XenDesktop
7 4 (3.33%) XenApp
8 2 (1.67%) ISA Server
9 1 (0.83%) Samba
9 1 (0.83%) VMware ESX
9 1 (0.83%) Kerio MailServer
9 1 (0.83%) UAG
Systems Management
1 10 (8.33%) OpenView Configuration Management
2 7 (5.83%) Backup Exec
3 5 (4.17%) Cobbler
4 4 (3.33%) SCCM
4 4 (3.33%) Norton AntiVirus
5 3 (2.50%) SCOM
5 3 (2.50%) WSUS
5 3 (2.50%) Symantec Endpoint Protection
6 2 (1.67%) MOM
6 2 (1.67%) Systems Management Server (SMS)
7 1 (0.83%) NetBackup
7 1 (0.83%) Veritas Storage Foundation
7 1 (0.83%) Red Hat Satellite
Vendors
1 55 (45.83%) Microsoft
2 41 (34.17%) VMware
3 30 (25.00%) Citrix
4 27 (22.50%) Oracle
5 21 (17.50%) Cisco
6 15 (12.50%) EMC
7 13 (10.83%) Red Hat
8 10 (8.33%) Borland
8 10 (8.33%) Fujitsu
8 10 (8.33%) Lumension
9 8 (6.67%) Symantec
10 6 (5.00%) Apple
11 5 (4.17%) Juniper
12 4 (3.33%) McAfee
12 4 (3.33%) SonicWALL
13 3 (2.50%) Huawei
13 3 (2.50%) SunGard
14 2 (1.67%) IBM
15 1 (0.83%) HP
15 1 (0.83%) NetApp
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum + Car + Benefits
Posted: 23 hours ago
Hampshire
Lorien Resourcing
Salary: benefits package
Posted: 4 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum
Posted: 5 days ago
Surrey
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Bonus, Certifications
Posted: 20 days ago