The statistics below represent IT jobs advertised across the UK that had Senior Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 898 958 924
Rank change year-on-year
+60 -34
Permanent jobs requiring a Senior Technical Support 29 26 57
As % of all permanent IT jobs located in the UK 0.030% 0.024% 0.049%
As % of the Job Titles category 0.031% 0.025% 0.051%
Number of salaries quoted 21 22 51
Median salary £43,000 £36,250 £35,000
Median salary % change year-on-year
+18.62% +3.57%
90% offered a salary of more than £31,000 £30,250 £29,500
10% offered a salary of more than £65,000 £46,000 £55,000
UK excluding London median salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94503 106017 112388
As % of all permanent IT jobs located in the UK 96.44% 96.30% 96.47%
Number of salaries quoted 79488 87462 91612
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Senior Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Senior Technical Support in the job title.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 27 July 2016 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 23 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 29 £43,000 +18.62% 1
London +41 11 £57,500 +45.56%
South East +13 11 £47,500 +21.79%
Berkshire +11 8 £46,250 +5.71%
Bracknell - 5 £40,000 -
North West +16 2 £33,000 -
Reading +14 2 £46,250 +32.14%
Dorchester - 2 £35,000 - 1
Manchester - 2 £33,000 -
South West - 2 £35,000 - 1
West Midlands - 2 - -
Surrey - 2 £50,000 -
Dorset - 2 £35,000 - 1
Birmingham - 2 - -
East of England +31 1 £27,500 -15.38%
Oxford -9 1 - -
Oxfordshire -18 1 - -
Bexley - 1 £40,000 -
Mayfair - 1 £30,000 -
Ipswich - 1 £27,500 -
Guildford - 1 £50,000 -
Woking - 1 - -
Suffolk - 1 £27,500 -

Senior Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Technical Support in the job title.

1 32 (40.00%) Degree
1 32 (40.00%) Windows
2 30 (37.50%) VMware
3 25 (31.25%) Linux
4 24 (30.00%) Windows Server
5 22 (27.50%) SQL
6 20 (25.00%) Finance
6 20 (25.00%) VMware Infrastructure
7 17 (21.25%) Active Directory
8 16 (20.00%) FIX Protocol
8 16 (20.00%) Derivative
9 15 (18.75%) Microsoft
10 14 (17.50%) Equities
11 13 (16.25%) WebSphere
11 13 (16.25%) WebLogic
12 12 (15.00%) TCP/IP
12 12 (15.00%) Firewall
12 12 (15.00%) Windows Server 2008
13 11 (13.75%) QA
13 11 (13.75%) Hyper-V
13 11 (13.75%) Enterprise Storage
13 11 (13.75%) ITIL
13 11 (13.75%) Oracle
13 11 (13.75%) Windows Server 2012
14 10 (12.50%) IIS
14 10 (12.50%) LAN
14 10 (12.50%) Salesforce.com
14 10 (12.50%) Windows 7
15 9 (11.25%) Business Intelligence
15 9 (11.25%) Cisco

Senior Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (16.25%) WebLogic
1 13 (16.25%) WebSphere
2 10 (12.50%) IIS
3 9 (11.25%) Apache
3 9 (11.25%) Tomcat
4 7 (8.75%) MS Exchange
4 7 (8.75%) SharePoint
5 5 (6.25%) Exchange Server 2010
6 4 (5.00%) Exchange Server 2007
6 4 (5.00%) Exchange Server 2013
6 4 (5.00%) JBoss
6 4 (5.00%) WebLogic Portal
Applications
1 8 (10.00%) MS Excel
2 4 (5.00%) MS Office
Business Applications
1 1 (1.25%) AWD
1 1 (1.25%) JDE EnterpriseOne
Cloud Services
1 7 (8.75%) Microsoft Azure
2 5 (6.25%) Office 365
3 3 (3.75%) Amazon AWS
4 2 (2.50%) SaaS
5 1 (1.25%) GitHub
Communications & Networking
1 12 (15.00%) Firewall
1 12 (15.00%) TCP/IP
2 10 (12.50%) LAN
3 8 (10.00%) iSCSI
4 5 (6.25%) SAN
5 4 (5.00%) NAS
5 4 (5.00%) WebEx
6 3 (3.75%) DNS
6 3 (3.75%) LDAP
6 3 (3.75%) WAN
7 2 (2.50%) DHCP
7 2 (2.50%) VLAN
7 2 (2.50%) VoIP
7 2 (2.50%) VPN
8 1 (1.25%) FTP
8 1 (1.25%) HTTP
8 1 (1.25%) POP3
8 1 (1.25%) SMTP
8 1 (1.25%) Wi-Fi
8 1 (1.25%) Wireless
Database & Business Intelligence
1 5 (6.25%) SQL Server
2 2 (2.50%) Data Mart
2 2 (2.50%) DB2
2 2 (2.50%) IBM InfoSphere
2 2 (2.50%) MySQL
2 2 (2.50%) Relational Database
3 1 (1.25%) SQL Server 2008
Development Applications
1 1 (1.25%) HP UFT
1 1 (1.25%) LoadRunner
1 1 (1.25%) Selenium
1 1 (1.25%) SilkTest
1 1 (1.25%) WATIR
General
1 20 (25.00%) Finance
2 3 (3.75%) Financial Institution
2 3 (3.75%) Telecoms
3 2 (2.50%) Back Office
3 2 (2.50%) Banking
3 2 (2.50%) Front Office
Libraries, Frameworks & Software Standards
1 16 (20.00%) FIX Protocol
2 2 (2.50%) HTML
2 2 (2.50%) Middleware
2 2 (2.50%) Murex MxML
3 1 (1.25%) CSS
3 1 (1.25%) CSS3
3 1 (1.25%) Web Services
Miscellaneous
1 16 (20.00%) Derivative
2 14 (17.50%) Equities
3 11 (13.75%) Enterprise Storage
4 7 (8.75%) Computer Science
4 7 (8.75%) Tandem
5 5 (6.25%) Analytical Skills
6 4 (5.00%) Enterprise Software
7 3 (3.75%) PKI
7 3 (3.75%) Replication
8 2 (2.50%) Management Information System
9 1 (1.25%) AS400
9 1 (1.25%) Clustering
9 1 (1.25%) Data Centre
9 1 (1.25%) Driving Licence
9 1 (1.25%) Hybrid Cloud
9 1 (1.25%) Statistics
9 1 (1.25%) SWIFT
9 1 (1.25%) Virtual Team
9 1 (1.25%) Visualisation
9 1 (1.25%) Web 2.0
Operating Systems
1 32 (40.00%) Windows
2 25 (31.25%) Linux
3 24 (30.00%) Windows Server
4 12 (15.00%) Windows Server 2008
5 11 (13.75%) Windows Server 2012
6 10 (12.50%) Windows 7
7 8 (10.00%) Windows 10
8 7 (8.75%) Unix
9 4 (5.00%) SUSE
10 2 (2.50%) Solaris
11 1 (1.25%) CentOS
11 1 (1.25%) Debian
11 1 (1.25%) Mac OS X
11 1 (1.25%) Windows Server 2003
Processes & Methodologies
1 11 (13.75%) ITIL
2 9 (11.25%) Business Intelligence
3 8 (10.00%) Case Management
4 7 (8.75%) Process Improvement
5 6 (7.50%) Identity Management
6 5 (6.25%) Time Management
7 4 (5.00%) Coaching
7 4 (5.00%) Cybersecurity
7 4 (5.00%) Identity Access Management
7 4 (5.00%) Information Security
7 4 (5.00%) Performance Tuning
7 4 (5.00%) Product Management
8 3 (3.75%) Escalation Management
9 2 (2.50%) Change Control
9 2 (2.50%) DevOps
9 2 (2.50%) Fraud Detection
9 2 (2.50%) ITSM
9 2 (2.50%) Mentoring
9 2 (2.50%) Root Cause Analysis
9 2 (2.50%) Service Management
Programming Languages
1 22 (27.50%) SQL
2 6 (7.50%) Java
3 4 (5.00%) PowerShell
4 3 (3.75%) JavaScript
4 3 (3.75%) Python
5 2 (2.50%) C++
5 2 (2.50%) Shell Script
6 1 (1.25%) Perl
6 1 (1.25%) Ruby
6 1 (1.25%) VB
6 1 (1.25%) VBScript
Qualifications
1 32 (40.00%) Degree
2 4 (5.00%) Citrix Certification
2 4 (5.00%) Microsoft Certification
2 4 (5.00%) RHCE
2 4 (5.00%) RHCSA
3 3 (3.75%) CCA
3 3 (3.75%) MCSA
3 3 (3.75%) MCSE
3 3 (3.75%) VCAP
3 3 (3.75%) VMware Certified Professional (VCP)
4 2 (2.50%) MCP
5 1 (1.25%) ITIL Certification
5 1 (1.25%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (13.75%) QA
2 1 (1.25%) SLA
System Software
1 20 (25.00%) VMware Infrastructure
2 17 (21.25%) Active Directory
3 11 (13.75%) Hyper-V
4 8 (10.00%) NFS
5 6 (7.50%) VMware ESXi
6 5 (6.25%) vSphere
7 3 (3.75%) Virtual Machines
7 3 (3.75%) XenServer
8 1 (1.25%) Microsoft App-V
8 1 (1.25%) VMware ESX
8 1 (1.25%) XenApp
8 1 (1.25%) XenDesktop
Systems Management
1 4 (5.00%) SCCM
2 2 (2.50%) Backup Exec
2 2 (2.50%) Control-M
2 2 (2.50%) ITRS Geneos
2 2 (2.50%) Norton AntiVirus
3 1 (1.25%) HP Data Protector
3 1 (1.25%) Opscode Chef
3 1 (1.25%) Puppet
3 1 (1.25%) SCOM
3 1 (1.25%) SCSM
3 1 (1.25%) SCVMM
3 1 (1.25%) Tivoli
3 1 (1.25%) Tivoli Storage Manager
3 1 (1.25%) XenMobile
Vendors
1 30 (37.50%) VMware
2 15 (18.75%) Microsoft
3 11 (13.75%) Oracle
4 10 (12.50%) Salesforce.com
5 9 (11.25%) Cisco
6 7 (8.75%) Genesys
7 4 (5.00%) Citrix
7 4 (5.00%) Red Hat
8 3 (3.75%) Sophos
9 2 (2.50%) Kaspersky
9 2 (2.50%) Murex
9 2 (2.50%) Sun
9 2 (2.50%) Sybase
9 2 (2.50%) Symantec
9 2 (2.50%) Veeam
10 1 (1.25%) Apple
10 1 (1.25%) HP
10 1 (1.25%) IBM
10 1 (1.25%) Mitel
10 1 (1.25%) WatchGuard
Dorchester, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum
Posted: 4 days ago