The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 913 896 914
Rank change year-on-year
-17 +18
Permanent jobs requiring a Senior Technical Support 38 45 35
As % of all permanent IT jobs located in the UK 0.037% 0.043% 0.034%
As % of the Job Titles category 0.039% 0.045% 0.035%
Number of salaries quoted 32 33 35
Average salary £43,750 £43,500 £47,500
Average salary % change year-on-year
+0.57% -8.42%
90% offered a salary of more than £32,300 £31,500 £29,500
10% offered a salary of more than £52,500 £54,000 £70,000
UK excluding London average salary £45,000 £43,750 £37,500
% change year-on-year
+2.85% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97552 100837 99178
As % of all permanent IT jobs located in the UK 96.12% 96.44% 96.24%
Number of salaries quoted 81926 83590 79842
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 5 February 2016 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 35 £43,750 +1.74%
London -2 15 £42,500 -2.29%
South East -12 10 £47,500 +5.55%
East of England - 8 £35,000 -
Cambridge - 8 £35,000 -
Cambridgeshire - 8 £35,000 -
Berkshire +8 7 £47,500 -
Maidenhead - 4 £50,000 -
Bracknell - 3 £47,500 -
Surrey +3 2 £45,000 -
Staines - 2 £45,000 -
Scotland - 2 £52,500 -
City of London +54 1 £67,500 +22.72%
Yorkshire +13 1 £26,500 -47.00%
West Yorkshire +4 1 £26,500 -47.00%
West Midlands -15 1 £25,000 -41.17%
Wolverhampton - 1 £25,000 -
Glasgow - 1 - -
Kent - 1 £32,000 -
Maidstone - 1 £32,000 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 44 (62.86%) Windows
2 41 (58.57%) VMware
3 38 (54.29%) Active Directory
4 36 (51.43%) Microsoft
5 33 (47.14%) MS Exchange
6 31 (44.29%) LAN
6 31 (44.29%) WAN
7 30 (42.86%) Firewall
8 29 (41.43%) VMware Infrastructure
8 29 (41.43%) Windows Server 2008
9 28 (40.00%) VMware ESXi
10 27 (38.57%) Data Centre
11 25 (35.71%) SAN
12 24 (34.29%) Linux
13 21 (30.00%) Cisco
14 20 (28.57%) HP
14 20 (28.57%) Hyper-V
15 19 (27.14%) IaaS
15 19 (27.14%) Office 365
15 19 (27.14%) Dell
15 19 (27.14%) Terminal Services
15 19 (27.14%) MS Office
16 14 (20.00%) ITIL
17 13 (18.57%) Windows Server
18 12 (17.14%) Unix
18 12 (17.14%) MS Excel
19 11 (15.71%) Windows Server 2012
19 11 (15.71%) Exchange Server 2010
20 10 (14.29%) Exchange Server 2013
20 10 (14.29%) JavaScript

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (47.14%) MS Exchange
2 11 (15.71%) Exchange Server 2010
3 10 (14.29%) Exchange Server 2013
4 8 (11.43%) BizTalk Server
5 7 (10.00%) WebSphere
6 6 (8.57%) IIS
7 4 (5.71%) JBoss
8 3 (4.29%) Tomcat
8 3 (4.29%) WildFly
9 1 (1.43%) Apache
9 1 (1.43%) Oracle UPK
Applications
1 19 (27.14%) MS Office
2 12 (17.14%) MS Excel
Business Applications
1 1 (1.43%) JDE EnterpriseOne
Cloud Services
1 19 (27.14%) IaaS
1 19 (27.14%) Office 365
2 7 (10.00%) SaaS
Communications & Networking
1 31 (44.29%) LAN
1 31 (44.29%) WAN
2 30 (42.86%) Firewall
3 25 (35.71%) SAN
4 5 (7.14%) LDAP
4 5 (7.14%) NAS
5 4 (5.71%) POP3
5 4 (5.71%) SMTP
6 3 (4.29%) Kerberos
7 2 (2.86%) OpenVPN
7 2 (2.86%) TCP/IP
7 2 (2.86%) Wi-Fi
8 1 (1.43%) DHCP
8 1 (1.43%) DNS
8 1 (1.43%) Intranet
8 1 (1.43%) Remote Desktop
8 1 (1.43%) SWIFTNet
8 1 (1.43%) VPN
Database & Business Intelligence
1 10 (14.29%) MySQL
1 10 (14.29%) SQL Server
2 9 (12.86%) Relational Database
3 5 (7.14%) DB2
3 5 (7.14%) SQL Server 2008
3 5 (7.14%) SQL Server 2012
4 3 (4.29%) Big Data
5 2 (2.86%) IBM InfoSphere
6 1 (1.43%) SQL Server Reporting Services
Development Applications
1 1 (1.43%) Eclipse
1 1 (1.43%) Team Foundation Server
General
1 4 (5.71%) Finance
2 3 (4.29%) Marketing
3 1 (1.43%) Advertising
3 1 (1.43%) Electronics
3 1 (1.43%) Financial Institution
3 1 (1.43%) French Language
3 1 (1.43%) German Language
3 1 (1.43%) Legal
3 1 (1.43%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (12.86%) WCF
2 5 (7.14%) Ajax
2 5 (7.14%) CSS
2 5 (7.14%) HTML
2 5 (7.14%) XHTML
3 4 (5.71%) J2EE
3 4 (5.71%) WebSphere MQ
3 4 (5.71%) XML
4 3 (4.29%) SAML
5 2 (2.86%) Middleware
6 1 (1.43%) .NET
6 1 (1.43%) ASP.NET
6 1 (1.43%) FIX Protocol
6 1 (1.43%) jQuery
6 1 (1.43%) NHibernate
6 1 (1.43%) Web Services
Miscellaneous
1 27 (38.57%) Data Centre
2 3 (4.29%) Analytical Skills
2 3 (4.29%) Enterprise Software
2 3 (4.29%) Enterprise Storage
2 3 (4.29%) NHS
3 2 (2.86%) Computer Science
4 1 (1.43%) AS400
4 1 (1.43%) CMDB
4 1 (1.43%) Derivative
4 1 (1.43%) Equities
4 1 (1.43%) Mathematics
4 1 (1.43%) SWIFT
4 1 (1.43%) VLE
Operating Systems
1 44 (62.86%) Windows
2 29 (41.43%) Windows Server 2008
3 24 (34.29%) Linux
4 13 (18.57%) Windows Server
5 12 (17.14%) Unix
6 11 (15.71%) Windows Server 2012
7 8 (11.43%) Windows Server 2003
8 2 (2.86%) Data ONTAP
9 1 (1.43%) Android
9 1 (1.43%) CentOS
9 1 (1.43%) Debian
9 1 (1.43%) Mac OS X
9 1 (1.43%) Ubuntu
9 1 (1.43%) Windows 7
9 1 (1.43%) Windows 8
Processes & Methodologies
1 14 (20.00%) ITIL
2 5 (7.14%) ITSM
2 5 (7.14%) Project Management
2 5 (7.14%) Service Management
3 3 (4.29%) Analytics
3 3 (4.29%) Mentoring
3 3 (4.29%) Performance Testing
3 3 (4.29%) Web Analytics
4 2 (2.86%) DevOps
4 2 (2.86%) Incident Management
4 2 (2.86%) Line Management
4 2 (2.86%) OO
5 1 (1.43%) BCP
5 1 (1.43%) Case Management
5 1 (1.43%) PRINCE2
5 1 (1.43%) Root Cause Analysis
5 1 (1.43%) SOA
5 1 (1.43%) Software Distribution
5 1 (1.43%) Software Engineering
5 1 (1.43%) Web Design
Programming Languages
1 10 (14.29%) JavaScript
1 10 (14.29%) SQL
2 8 (11.43%) PowerShell
3 7 (10.00%) Java
4 5 (7.14%) C
5 4 (5.71%) Perl
6 3 (4.29%) C++
6 3 (4.29%) Python
7 2 (2.86%) PHP
8 1 (1.43%) Bash Shell
8 1 (1.43%) C#
8 1 (1.43%) VBScript
Qualifications
1 6 (8.57%) VMware Certified Professional (VCP)
2 4 (5.71%) Degree
2 4 (5.71%) Microsoft Certification
3 3 (4.29%) CCA
3 3 (4.29%) Citrix Certification
3 3 (4.29%) VCAP
4 2 (2.86%) MCITP
4 2 (2.86%) MCSE
5 1 (1.43%) DBS Check
5 1 (1.43%) ITIL Certification
Quality Assurance & Compliance
1 4 (5.71%) QA
2 1 (1.43%) ISO/IEC 27001
System Software
1 38 (54.29%) Active Directory
2 29 (41.43%) VMware Infrastructure
3 28 (40.00%) VMware ESXi
4 20 (28.57%) Hyper-V
5 19 (27.14%) Terminal Services
6 6 (8.57%) VMware ESX
7 5 (7.14%) vSphere
8 3 (4.29%) XenDesktop
8 3 (4.29%) XenServer
Systems Management
1 6 (8.57%) Symantec Enterprise Vault
2 4 (5.71%) SCOM
3 2 (2.86%) Backup Exec
4 1 (1.43%) Nagios
4 1 (1.43%) SCCM
4 1 (1.43%) SnapMirror
4 1 (1.43%) SnapVault
4 1 (1.43%) Symantec Endpoint Protection
4 1 (1.43%) WSUS
Vendors
1 41 (58.57%) VMware
2 36 (51.43%) Microsoft
3 21 (30.00%) Cisco
4 20 (28.57%) HP
5 19 (27.14%) Dell
6 9 (12.86%) Oracle
7 8 (11.43%) IBM
8 7 (10.00%) Symantec
9 4 (5.71%) Citrix
10 3 (4.29%) NetApp
11 2 (2.86%) Red Hat
12 1 (1.43%) JD Edwards
12 1 (1.43%) Juniper
12 1 (1.43%) Remedy
12 1 (1.43%) Sybase
12 1 (1.43%) Telerik
12 1 (1.43%) WatchGuard