The statistics below represent IT jobs advertised across the UK that had Senior Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 884 940 896
Rank change year-on-year
+56 -44
Permanent jobs requiring a Senior Technical Support 27 24 78
As % of all permanent IT jobs located in the UK 0.029% 0.022% 0.068%
As % of the Job Titles category 0.030% 0.023% 0.071%
Number of salaries quoted 19 19 65
Median salary £37,500 £37,500 £34,000
Median salary % change year-on-year
- +10.29%
90% offered a salary of more than £28,300 £35,000 £25,000
10% offered a salary of more than £51,500 £53,000 £55,000
UK excluding London median salary £35,000 £45,750 £34,000
% change year-on-year
-23.49% +34.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
90823 105550 110058
As % of all permanent IT jobs located in the UK 96.28% 96.22% 96.44%
Number of salaries quoted 76065 87949 88918
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Senior Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Senior Technical Support in the job title.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 25 September 2016 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 26 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +58 27 £37,500 -
South East +51 10 £37,500 -30.23%
South West - 5 £35,000 -
London +37 4 £50,250 +43.57%
Berkshire +32 4 - -
Hampshire +20 4 £37,500 -3.84%
Dorset - 4 £35,000 -
Dorchester - 4 £35,000 -
Farnborough - 4 £37,500 -
West Midlands - 4 £23,500 -
North West +16 3 £31,000 +12.72%
Manchester -4 3 £31,000 +12.72%
Bracknell - 3 - -
Birmingham - 3 - -
Surrey +21 1 £50,000 -
Reading +8 1 - -
Bexley - 1 £40,000 -
Harrogate - 1 £40,000 -
Oxford - 1 - -
Tamworth - 1 £23,500 -
Guildford - 1 £50,000 -
North Yorkshire - 1 £40,000 -
Bristol - 1 £27,500 -
Oxfordshire - 1 - -
Staffordshire - 1 £23,500 -
Yorkshire - 1 £40,000 -

Senior Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 25 September 2016, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Technical Support in the job title.

1 21 (34.43%) Degree
1 21 (34.43%) Windows
2 19 (31.15%) SQL
3 18 (29.51%) VMware
4 17 (27.87%) Linux
5 15 (24.59%) Finance
5 15 (24.59%) Active Directory
6 14 (22.95%) Microsoft
7 13 (21.31%) VMware Infrastructure
8 12 (19.67%) Firewall
8 12 (19.67%) Windows Server
9 11 (18.03%) Hyper-V
10 10 (16.39%) WebSphere
10 10 (16.39%) Computer Science
10 10 (16.39%) WebLogic
11 9 (14.75%) FIX Protocol
11 9 (14.75%) Derivative
12 8 (13.11%) Microsoft Azure
12 8 (13.11%) ITIL
12 8 (13.11%) Oracle
12 8 (13.11%) MS Exchange
12 8 (13.11%) TCP/IP
13 7 (11.48%) Equities
13 7 (11.48%) IIS
13 7 (11.48%) Banking
14 6 (9.84%) Windows Server 2008
14 6 (9.84%) Exchange Server 2010
14 6 (9.84%) VMware ESXi
14 6 (9.84%) Unix
14 6 (9.84%) SQL Server

Senior Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.39%) WebLogic
1 10 (16.39%) WebSphere
2 8 (13.11%) MS Exchange
3 7 (11.48%) IIS
4 6 (9.84%) Apache
4 6 (9.84%) Exchange Server 2010
4 6 (9.84%) Tomcat
5 5 (8.20%) Exchange Server 2007
5 5 (8.20%) Exchange Server 2013
6 4 (6.56%) JBoss
6 4 (6.56%) WebLogic Portal
7 2 (3.28%) SharePoint
Applications
1 6 (9.84%) MS Excel
2 4 (6.56%) MS PowerPoint
2 4 (6.56%) MS Visio
3 3 (4.92%) MS Office
Business Applications
1 1 (1.64%) AWD
Cloud Services
1 8 (13.11%) Microsoft Azure
2 4 (6.56%) Amazon AWS
2 4 (6.56%) Office 365
3 1 (1.64%) GitHub
Communications & Networking
1 12 (19.67%) Firewall
2 8 (13.11%) TCP/IP
3 5 (8.20%) LAN
4 4 (6.56%) SAN
4 4 (6.56%) VoIP
4 4 (6.56%) WebEx
5 3 (4.92%) NAS
5 3 (4.92%) VLAN
5 3 (4.92%) VPN
5 3 (4.92%) WAN
6 2 (3.28%) DNS
6 2 (3.28%) iSCSI
6 2 (3.28%) LDAP
7 1 (1.64%) DHCP
7 1 (1.64%) FTP
7 1 (1.64%) HTTP
7 1 (1.64%) Internet
7 1 (1.64%) Remote Desktop
7 1 (1.64%) Wi-Fi
7 1 (1.64%) Wireless
Database & Business Intelligence
1 6 (9.84%) SQL Server
2 4 (6.56%) Hadoop
3 2 (3.28%) Data Mart
3 2 (3.28%) SQL Server 2008
4 1 (1.64%) Oracle Database
4 1 (1.64%) SQL Server 2012
Development Applications
1 1 (1.64%) HP UFT
1 1 (1.64%) LoadRunner
1 1 (1.64%) Selenium
1 1 (1.64%) SilkTest
1 1 (1.64%) WATIR
General
1 15 (24.59%) Finance
2 7 (11.48%) Banking
3 5 (8.20%) Telecoms
4 2 (3.28%) Back Office
4 2 (3.28%) Financial Institution
4 2 (3.28%) Front Office
5 1 (1.64%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (14.75%) FIX Protocol
2 4 (6.56%) RabbitMQ
3 2 (3.28%) HTML
3 2 (3.28%) Murex MxML
4 1 (1.64%) CSS
4 1 (1.64%) CSS3
4 1 (1.64%) Web Services
4 1 (1.64%) XML
Miscellaneous
1 10 (16.39%) Computer Science
2 9 (14.75%) Derivative
3 7 (11.48%) Equities
4 4 (6.56%) Analytical Skills
4 4 (6.56%) Enterprise Software
4 4 (6.56%) Enterprise Storage
4 4 (6.56%) Replication
5 2 (3.28%) Management Information System
5 2 (3.28%) PKI
5 2 (3.28%) Tandem
6 1 (1.64%) Client/Server
6 1 (1.64%) Clustering
6 1 (1.64%) Data Centre
6 1 (1.64%) Driving Licence
6 1 (1.64%) EFT
6 1 (1.64%) Hybrid Cloud
6 1 (1.64%) Statistics
6 1 (1.64%) Virtual Team
6 1 (1.64%) Visualisation
6 1 (1.64%) Web 2.0
Operating Systems
1 21 (34.43%) Windows
2 17 (27.87%) Linux
3 12 (19.67%) Windows Server
4 6 (9.84%) Unix
4 6 (9.84%) Windows Server 2008
5 5 (8.20%) Windows Server 2012
6 4 (6.56%) SUSE
6 4 (6.56%) Windows 7
7 3 (4.92%) Solaris
8 2 (3.28%) Windows 10
9 1 (1.64%) CentOS
9 1 (1.64%) Debian
9 1 (1.64%) Mac OS X
9 1 (1.64%) Windows Server 2003
Processes & Methodologies
1 8 (13.11%) ITIL
2 5 (8.20%) Identity Management
2 5 (8.20%) Process Improvement
2 5 (8.20%) Time Management
3 4 (6.56%) Coaching
3 4 (6.56%) Cybersecurity
3 4 (6.56%) ETL
3 4 (6.56%) Identity Access Management
3 4 (6.56%) Information Security
3 4 (6.56%) Performance Management
3 4 (6.56%) Performance Tuning
3 4 (6.56%) Product Management
3 4 (6.56%) Trend Analysis
4 3 (4.92%) Business Intelligence
5 2 (3.28%) Change Management
5 2 (3.28%) Configuration Management
5 2 (3.28%) CRM
5 2 (3.28%) Problem Management
5 2 (3.28%) Release Management
5 2 (3.28%) Stakeholder Management
Programming Languages
1 19 (31.15%) SQL
2 6 (9.84%) Java
3 3 (4.92%) C++
3 3 (4.92%) PowerShell
4 2 (3.28%) Python
4 2 (3.28%) Shell Script
5 1 (1.64%) C#
5 1 (1.64%) JavaScript
5 1 (1.64%) Ruby
5 1 (1.64%) VB
5 1 (1.64%) VBScript
Qualifications
1 21 (34.43%) Degree
2 4 (6.56%) Microsoft Certification
2 4 (6.56%) RHCE
2 4 (6.56%) RHCSA
3 3 (4.92%) Citrix Certification
3 3 (4.92%) MCP
3 3 (4.92%) MCSA
3 3 (4.92%) MCSE
4 2 (3.28%) CCA
4 2 (3.28%) VCAP
4 2 (3.28%) VMware Certified Professional (VCP)
5 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (6.56%) QA
System Software
1 15 (24.59%) Active Directory
2 13 (21.31%) VMware Infrastructure
3 11 (18.03%) Hyper-V
4 6 (9.84%) VMware ESXi
5 4 (6.56%) vSphere
6 2 (3.28%) NFS
6 2 (3.28%) Virtual Machines
6 2 (3.28%) XenServer
7 1 (1.64%) Microsoft App-V
7 1 (1.64%) VMware ESX
7 1 (1.64%) XenApp
Systems Management
1 4 (6.56%) SCCM
2 3 (4.92%) Backup Exec
2 3 (4.92%) Norton AntiVirus
3 2 (3.28%) Control-M
3 2 (3.28%) ITRS Geneos
3 2 (3.28%) PowerCLI
4 1 (1.64%) HP Data Protector
4 1 (1.64%) Opscode Chef
4 1 (1.64%) Puppet
4 1 (1.64%) SCOM
4 1 (1.64%) SCSM
4 1 (1.64%) SCVMM
4 1 (1.64%) Tivoli
4 1 (1.64%) Tivoli Storage Manager
4 1 (1.64%) XenMobile
Vendors
1 18 (29.51%) VMware
2 14 (22.95%) Microsoft
3 8 (13.11%) Oracle
4 5 (8.20%) Cisco
5 4 (6.56%) BT
5 4 (6.56%) Citrix
5 4 (6.56%) Red Hat
5 4 (6.56%) Salesforce.com
6 3 (4.92%) Kaspersky
6 3 (4.92%) Sophos
6 3 (4.92%) Symantec
6 3 (4.92%) Veeam
7 2 (3.28%) Genesys
7 2 (3.28%) HP
7 2 (3.28%) Murex
7 2 (3.28%) Sybase
8 1 (1.64%) Apple
8 1 (1.64%) IBM
8 1 (1.64%) NetApp
8 1 (1.64%) Sun