The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 860 864 857
Rank change year-on-year
+4 -7
Permanent jobs requiring a Senior Technical Support 30 55 43
As % of all permanent IT jobs located in the UK 0.027% 0.047% 0.039%
As % of the Job Titles category 0.029% 0.049% 0.041%
Number of salaries quoted 25 50 23
Average salary £35,000 £36,573 £36,000
Average salary % change year-on-year
-4.29% +1.59%
90% offered a salary of more than £28,500 £30,500 £22,000
10% offered a salary of more than £45,600 £55,000 £49,500
UK excluding London average salary £35,000 £37,073 £35,250
% change year-on-year
-5.59% +5.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103340 111175 103885
As % of all permanent IT jobs located in the UK 94.44% 94.51% 94.56%
Number of salaries quoted 85358 91120 86565
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 7 July 2015 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 27 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 30 £35,000 -4.29% 4
South East +14 12 £42,000 -20.00% 1
London +38 11 £33,000 -2.94% 3
Maidstone - 4 £27,500 -
Oxford - 4 £45,000 -
Kent - 4 £27,500 -
Oxfordshire - 4 £45,000 -
North West +15 2 £32,250 -5.14%
East of England +2 2 £32,500 -18.75%
East Midlands +2 2 £35,000 -6.66%
Derbyshire - 2 £35,000 -
West Sussex - 2 £46,000 -
Borehamwood - 2 £32,500 -
Derby - 2 £35,000 -
Hertfordshire - 2 £32,500 -
City of London +41 1 £39,000 +14.70% 2
Manchester +10 1 £31,500 -7.35%
Docklands, London +8 1 £70,000 +105.88%
Reading -2 1 £35,000 -26.31% 1
Berkshire -12 1 £35,000 -36.36% 1
South West -14 1 £40,000 +33.33%
Birkenhead - 1 £33,000 -
Cheltenham - 1 £40,000 -
Crawley - 1 £46,000 -
Gloucestershire - 1 £40,000 -
Hampshire - 1 £39,000 -
Merseyside - 1 £33,000 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 7 July 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 72 (64.86%) Windows
2 50 (45.05%) Microsoft
3 45 (40.54%) Active Directory
4 42 (37.84%) Linux
5 41 (36.94%) VMware
6 36 (32.43%) Citrix
7 33 (29.73%) MS Exchange
7 33 (29.73%) MS Office
8 32 (28.83%) LAN
8 32 (28.83%) WAN
9 31 (27.93%) MS Excel
9 31 (27.93%) Windows Server 2008
9 31 (27.93%) Hyper-V
10 29 (26.13%) VMware Infrastructure
10 29 (26.13%) ITIL
11 27 (24.32%) Cisco
12 25 (22.52%) SQL
13 24 (21.62%) Degree
14 22 (19.82%) Oracle
15 21 (18.92%) TCP/IP
15 21 (18.92%) Finance
16 20 (18.02%) Firewall
16 20 (18.02%) SQL Server
16 20 (18.02%) Windows 7
17 19 (17.12%) Cisco Certification
17 19 (17.12%) Windows 8
18 17 (15.32%) CCNP
19 16 (14.41%) SAN
20 15 (13.51%) Blackberry
20 15 (13.51%) Blackberry Enterprise Server

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 7 July 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (29.73%) MS Exchange
2 15 (13.51%) Blackberry Enterprise Server
3 9 (8.11%) SharePoint
4 7 (6.31%) IIS
5 6 (5.41%) MS Project Server
6 5 (4.50%) OpenStack
7 3 (2.70%) Exchange Server 2010
7 3 (2.70%) JBoss
7 3 (2.70%) MQSeries
7 3 (2.70%) WebLogic
8 2 (1.80%) Apache
9 1 (0.90%) Tomcat
9 1 (0.90%) WebSphere Application Server
9 1 (0.90%) WebSphere
9 1 (0.90%) BizTalk Server
Applications
1 33 (29.73%) MS Office
2 31 (27.93%) MS Excel
3 6 (5.41%) MS PowerPoint
Business Applications
1 2 (1.80%) Maximo
Cloud Services
1 14 (12.61%) Mimecast
2 7 (6.31%) Microsoft Azure
3 5 (4.50%) Amazon AWS
4 2 (1.80%) Office 365
Communications & Networking
1 32 (28.83%) LAN
1 32 (28.83%) WAN
2 21 (18.92%) TCP/IP
3 20 (18.02%) Firewall
4 16 (14.41%) SAN
5 14 (12.61%) DNS
5 14 (12.61%) VLAN
5 14 (12.61%) Network Security
6 11 (9.91%) Internet
7 9 (8.11%) Ethernet
8 8 (7.21%) DHCP
8 8 (7.21%) Fibre Channel
9 5 (4.50%) tcpdump
9 5 (4.50%) Wireshark
10 3 (2.70%) iSCSI
10 3 (2.70%) VPN
11 1 (0.90%) HTTP
11 1 (0.90%) VoIP
11 1 (0.90%) Cisco ASA
11 1 (0.90%) ICMP
Database & Business Intelligence
1 20 (18.02%) SQL Server
2 12 (10.81%) Oracle Database
3 5 (4.50%) Hadoop
3 5 (4.50%) Apache Hive
3 5 (4.50%) Big Data
4 3 (2.70%) Crystal Reports
5 2 (1.80%) RDBMS
5 2 (1.80%) InterSystems Cache
5 2 (1.80%) Relational Database
5 2 (1.80%) MySQL
6 1 (0.90%) DB2
6 1 (0.90%) SQL Server 2008
6 1 (0.90%) SQL Server 2012
Development Applications
1 3 (2.70%) Oracle Forms
2 2 (1.80%) Visual Studio
3 1 (0.90%) JIRA
3 1 (0.90%) Firebug
General
1 21 (18.92%) Finance
2 11 (9.91%) Telecoms
3 7 (6.31%) Front Office
4 6 (5.41%) Retail
5 4 (3.60%) Back Office
6 3 (2.70%) Marketing
7 2 (1.80%) Manufacturing
8 1 (0.90%) Advertising
Libraries, Frameworks & Software Standards
1 5 (4.50%) XML
2 4 (3.60%) Middleware
3 3 (2.70%) .NET
4 2 (1.80%) J2EE
4 2 (1.80%) JMS
4 2 (1.80%) Web Services
5 1 (0.90%) HTML
5 1 (0.90%) ASP.NET
5 1 (0.90%) COM
5 1 (0.90%) CSS
5 1 (0.90%) SOAP
5 1 (0.90%) WCF
5 1 (0.90%) jQuery
5 1 (0.90%) Regular Expression
Miscellaneous
1 15 (13.51%) Blackberry
2 14 (12.61%) Analytical Skills
3 10 (9.01%) Computer Science
4 7 (6.31%) Clustering
5 5 (4.50%) Management Information System
6 3 (2.70%) Data Centre
6 3 (2.70%) N-Tier
7 2 (1.80%) iSeries
7 2 (1.80%) Hedge funds
7 2 (1.80%) Enterprise Software
8 1 (0.90%) Visualisation
8 1 (0.90%) Fixed Income
8 1 (0.90%) Statistics
Operating Systems
1 72 (64.86%) Windows
2 42 (37.84%) Linux
3 31 (27.93%) Windows Server 2008
4 20 (18.02%) Windows 7
5 19 (17.12%) Windows 8
6 11 (9.91%) Windows Server 2003
7 9 (8.11%) UNIX
8 8 (7.21%) Windows Server 2012
8 8 (7.21%) Windows XP
9 7 (6.31%) Ubuntu
10 6 (5.41%) Windows Vista
10 6 (5.41%) Mac OS X
10 6 (5.41%) Red Hat Enterprise Linux
11 3 (2.70%) Solaris
12 2 (1.80%) Windows 2000 Server
13 1 (0.90%) AIX
13 1 (0.90%) Mac OS X Server
Processes & Methodologies
1 29 (26.13%) ITIL
2 15 (13.51%) CRM
3 14 (12.61%) Root Cause Analysis
4 9 (8.11%) Security Management
5 7 (6.31%) Problem Management
5 7 (6.31%) Incident Management
5 7 (6.31%) Line Management
5 7 (6.31%) Mentoring
6 6 (5.41%) Microsoft Office Automation
6 6 (5.41%) Office Automation
6 6 (5.41%) Open Source
6 6 (5.41%) Analytics
6 6 (5.41%) BCP
6 6 (5.41%) Project Management
7 5 (4.50%) Service Delivery
7 5 (4.50%) Business Intelligence
7 5 (4.50%) Big Data Analytics
7 5 (4.50%) Data Analytics
7 5 (4.50%) Time Management
8 3 (2.70%) Business Development
Programming Languages
1 25 (22.52%) SQL
2 13 (11.71%) PowerShell
3 8 (7.21%) Shell Script
4 6 (5.41%) VBScript
5 5 (4.50%) Java
6 1 (0.90%) JavaScript
6 1 (0.90%) Perl
6 1 (0.90%) Bash Shell
Qualifications
1 24 (21.62%) Degree
2 19 (17.12%) Cisco Certification
3 17 (15.32%) CCNP
4 14 (12.61%) CCNA
5 13 (11.71%) Microsoft Certification
6 12 (10.81%) Security Cleared
7 11 (9.91%) MCSE
8 7 (6.31%) MCTS
8 7 (6.31%) DV Cleared
9 6 (5.41%) RHCE
10 5 (4.50%) SC Cleared
10 5 (4.50%) HND
10 5 (4.50%) ACSA
10 5 (4.50%) ACMT
10 5 (4.50%) ACSP
11 4 (3.60%) MCP
12 3 (2.70%) HNC
13 2 (1.80%) MCSA
14 1 (0.90%) IBM AIX Certification
14 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (7.21%) SLA
2 5 (4.50%) ISO/IEC 27001
2 5 (4.50%) ISO 9001
3 2 (1.80%) Sarbanes-Oxley
4 1 (0.90%) QA
System Software
1 45 (40.54%) Active Directory
2 31 (27.93%) Hyper-V
3 29 (26.13%) VMware Infrastructure
4 15 (13.51%) vSphere
5 14 (12.61%) XenServer
6 7 (6.31%) VMware ESXi
7 5 (4.50%) HDFS
8 3 (2.70%) XenApp
9 2 (1.80%) VMware ESX
9 2 (1.80%) ISA Server
10 1 (0.90%) Samba
10 1 (0.90%) Kerio MailServer
10 1 (0.90%) UAG
Systems Management
1 8 (7.21%) WSUS
1 8 (7.21%) Symantec Endpoint Protection
2 6 (5.41%) OpenView Configuration Management
2 6 (5.41%) Backup Exec
3 5 (4.50%) Cobbler
4 3 (2.70%) NetBackup
4 3 (2.70%) SCOM
5 2 (1.80%) Norton AntiVirus
5 2 (1.80%) SCCM
6 1 (0.90%) Red Hat Satellite
6 1 (0.90%) Veritas Storage Foundation
Vendors
1 50 (45.05%) Microsoft
2 41 (36.94%) VMware
3 36 (32.43%) Citrix
4 27 (24.32%) Cisco
5 22 (19.82%) Oracle
6 13 (11.71%) Red Hat
7 12 (10.81%) EMC
8 8 (7.21%) Apple
8 8 (7.21%) Symantec
9 6 (5.41%) Borland
9 6 (5.41%) Fujitsu
9 6 (5.41%) Lumension
10 5 (4.50%) Juniper
11 3 (2.70%) Huawei
11 3 (2.70%) SunGard
12 2 (1.80%) Avaya
13 1 (0.90%) HP
13 1 (0.90%) IBM
13 1 (0.90%) Tripwire
13 1 (0.90%) NetApp
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £55,000 per annum + Bonus & Benefits
Posted: 18 hours ago
South West London
Edison Hill Ltd
Salary: From £45,000 to £50,000 per annum plus benefits.
Posted: 23 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Salary - Full details upon request
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago