The statistics below represent IT jobs advertised across the UK that had Senior Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Senior Technical Support
UK
Rank 831 900 909
Rank change year-on-year
+69 +9
Permanent jobs requiring a Senior Technical Support 18 39 42
As % of all permanent IT jobs located in the UK 0.021% 0.039% 0.040%
As % of the Job Titles category 0.022% 0.040% 0.041%
Number of salaries quoted 15 35 34
Median salary £42,500 £37,500 £42,500
Median salary % change year-on-year
+13.33% -11.76%
90% offered a salary of more than £31,400 £33,200 £31,500
10% offered a salary of more than £54,000 £52,500 £53,500
UK excluding London median salary £36,750 £37,500 £40,250
% change year-on-year
-2.00% -6.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81391 96427 101725
As % of all permanent IT jobs located in the UK 96.45% 96.46% 96.70%
Number of salaries quoted 67597 80923 84638
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,999 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Senior Technical Support
Jobs Demand Trend

The demand trend of job ads that featured Senior Technical Support in the job title.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 20 January 2017 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 27 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +67 17 £42,500 +13.33% 3
London +64 7 £45,000 +28.57%
South East +61 4 £38,750 -3.12% 1
West Midlands +5 3 £34,000 +13.33% 2
Berkshire +46 2 - - 1
Reading - 2 - - 1
Scotland +26 1 £38,000 -27.61%
Yorkshire +23 1 £36,000 +35.84%
Kent +11 1 £27,500 -14.06%
Birmingham -12 1 £37,500 +25.00% 1
Farnborough - 1 £50,000 -
Inverclyde - 1 £38,000 -
South West - 1 £60,350 -
North West - 1 - -
Staffordshire - 1 £32,000 - 1
North Yorkshire - 1 £36,000 -
Hampshire - 1 £50,000 -
Dorset - 1 £60,350 -
Cheshire - 1 - -
York - 1 £36,000 -
West Malling - 1 £27,500 -
Solihull - 1 £34,000 -
Poole - 1 £60,350 -
Bexley - 1 £45,000 -
Lichfield - 1 £32,000 - 1
Knutsford - 1 - -
Gourock - 1 £38,000 -

Senior Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Technical Support in the job title.

1 17 (40.48%) Windows
2 14 (33.33%) Active Directory
3 13 (30.95%) Microsoft
3 13 (30.95%) Degree
4 12 (28.57%) MS PowerPoint
4 12 (28.57%) Finance
4 12 (28.57%) MS Visio
4 12 (28.57%) MS Excel
5 11 (26.19%) Linux
5 11 (26.19%) Citrix
5 11 (26.19%) Banking
5 11 (26.19%) Computer Science
6 10 (23.81%) VMware
7 9 (21.43%) ETL
7 9 (21.43%) VMware Infrastructure
7 9 (21.43%) Windows Server
8 8 (19.05%) RabbitMQ
8 8 (19.05%) Hadoop
8 8 (19.05%) Microsoft Certification
8 8 (19.05%) BT
9 7 (16.67%) SQL
9 7 (16.67%) Performance Management
9 7 (16.67%) Hyper-V
9 7 (16.67%) Exchange Server 2013
10 6 (14.29%) SQL Server
10 6 (14.29%) MCSE
11 5 (11.90%) SharePoint
11 5 (11.90%) ITIL
11 5 (11.90%) Oracle
11 5 (11.90%) MS Exchange

Senior Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.67%) Exchange Server 2013
2 5 (11.90%) MS Exchange
2 5 (11.90%) SharePoint
3 4 (9.52%) SharePoint 2013
3 4 (9.52%) Skype for Business
4 3 (7.14%) Exchange Server 2007
4 3 (7.14%) Exchange Server 2010
4 3 (7.14%) JBoss
4 3 (7.14%) Tomcat
5 2 (4.76%) Oracle SOA Suite
5 2 (4.76%) WebSphere
6 1 (2.38%) IBM Domino
Applications
1 12 (28.57%) MS Excel
1 12 (28.57%) MS PowerPoint
1 12 (28.57%) MS Visio
2 3 (7.14%) MS Office
Cloud Services
1 3 (7.14%) Microsoft Azure
2 2 (4.76%) Amazon AWS
3 1 (2.38%) Office 365
3 1 (2.38%) SaaS
Communications & Networking
1 4 (9.52%) Firewall
1 4 (9.52%) Skype
2 3 (7.14%) TCP/IP
2 3 (7.14%) VoIP
2 3 (7.14%) VPN
3 2 (4.76%) DHCP
3 2 (4.76%) DNS
3 2 (4.76%) FTP
3 2 (4.76%) HTTP
3 2 (4.76%) Internet
3 2 (4.76%) NAS
3 2 (4.76%) SAN
3 2 (4.76%) VLAN
4 1 (2.38%) LAN
4 1 (2.38%) WAN
Database & Business Intelligence
1 8 (19.05%) Hadoop
2 6 (14.29%) SQL Server
3 2 (4.76%) Oracle Database
3 2 (4.76%) SQL Server 2012
4 1 (2.38%) Azure SQL Database
4 1 (2.38%) Big Data
4 1 (2.38%) Data Warehouse
4 1 (2.38%) HDInsight
4 1 (2.38%) Oracle Reports
4 1 (2.38%) Power BI
4 1 (2.38%) QlikView
4 1 (2.38%) Relational Database
4 1 (2.38%) Spotfire
4 1 (2.38%) SQL Server 2008
4 1 (2.38%) SQL Server 2016
4 1 (2.38%) SQL Server Analysis Services
4 1 (2.38%) SQL Server Integration Services
4 1 (2.38%) SQL Server Reporting Services
Development Applications
1 2 (4.76%) Eclipse
1 2 (4.76%) IntelliJ
1 2 (4.76%) Maven
1 2 (4.76%) NetBeans
2 1 (2.38%) Visual Studio
General
1 12 (28.57%) Finance
2 11 (26.19%) Banking
3 3 (7.14%) Manufacturing
3 3 (7.14%) Telecoms
4 1 (2.38%) Dutch Language
4 1 (2.38%) Electronics
4 1 (2.38%) Financial Institution
4 1 (2.38%) French Language
4 1 (2.38%) German Language
4 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 8 (19.05%) RabbitMQ
2 4 (9.52%) XML
3 2 (4.76%) Java EE
3 2 (4.76%) Java SE
3 2 (4.76%) JMS
3 2 (4.76%) REST
3 2 (4.76%) SOAP
3 2 (4.76%) Spring
3 2 (4.76%) Web Services
4 1 (2.38%) .NET
4 1 (2.38%) EDI
4 1 (2.38%) FIX Protocol
Miscellaneous
1 11 (26.19%) Computer Science
2 2 (4.76%) Enterprise Software
2 2 (4.76%) Replication
3 1 (2.38%) Client/Server
3 1 (2.38%) Clustering
3 1 (2.38%) Data Centre
3 1 (2.38%) EFT
3 1 (2.38%) Enterprise Storage
3 1 (2.38%) Fintech
3 1 (2.38%) Mainframe
Operating Systems
1 17 (40.48%) Windows
2 11 (26.19%) Linux
3 9 (21.43%) Windows Server
4 4 (9.52%) Unix
5 3 (7.14%) Windows Server 2012
6 1 (2.38%) AIX
6 1 (2.38%) Solaris
6 1 (2.38%) Windows 10
6 1 (2.38%) Windows 7
6 1 (2.38%) Windows 8
6 1 (2.38%) Windows Server 2008
Processes & Methodologies
1 9 (21.43%) ETL
2 7 (16.67%) Performance Management
3 5 (11.90%) ITIL
4 4 (9.52%) Change Control
4 4 (9.52%) High Availability
4 4 (9.52%) Identity Management
4 4 (9.52%) Trend Analysis
5 3 (7.14%) Business Intelligence
6 2 (4.76%) Application Packaging
6 2 (4.76%) Configuration Management
6 2 (4.76%) Data Security
6 2 (4.76%) Incident Management
6 2 (4.76%) Information Security
6 2 (4.76%) Open Source
6 2 (4.76%) PRINCE2
6 2 (4.76%) Service Delivery
6 2 (4.76%) SOA
6 2 (4.76%) Supply Chain Management
7 1 (2.38%) Load Balancing
7 1 (2.38%) Test Scripting
Programming Languages
1 7 (16.67%) SQL
2 4 (9.52%) Java
2 4 (9.52%) Shell Script
3 3 (7.14%) PowerShell
4 2 (4.76%) C#
4 2 (4.76%) VB
4 2 (4.76%) VBScript
5 1 (2.38%) C++
5 1 (2.38%) Python
5 1 (2.38%) T-SQL
Qualifications
1 13 (30.95%) Degree
2 8 (19.05%) Microsoft Certification
3 6 (14.29%) MCSE
4 2 (4.76%) MCP
4 2 (4.76%) MCSA
4 2 (4.76%) PRINCE2 Certification
5 1 (2.38%) CCA
5 1 (2.38%) Citrix Certification
5 1 (2.38%) ITIL Certification
5 1 (2.38%) VCAP
5 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (4.76%) SLA
2 1 (2.38%) QA
System Software
1 14 (33.33%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 7 (16.67%) Hyper-V
4 5 (11.90%) XenApp
5 3 (7.14%) vSphere
6 2 (4.76%) Microsoft App-V
6 2 (4.76%) VMware ESXi
7 1 (2.38%) Terminal Server
7 1 (2.38%) Virtual Machines
7 1 (2.38%) Virtual Servers
7 1 (2.38%) XenDesktop
7 1 (2.38%) XenServer
Systems Management
1 4 (9.52%) Backup Exec
1 4 (9.52%) SCCM
2 2 (4.76%) Norton AntiVirus
2 2 (4.76%) Symantec Endpoint Protection
2 2 (4.76%) WSUS
3 1 (2.38%) Ganglia
3 1 (2.38%) Netcool
Vendors
1 13 (30.95%) Microsoft
2 11 (26.19%) Citrix
3 10 (23.81%) VMware
4 8 (19.05%) BT
5 5 (11.90%) Oracle
6 4 (9.52%) Symantec
7 2 (4.76%) BEA
7 2 (4.76%) IBM
7 2 (4.76%) Kaspersky
7 2 (4.76%) NetApp
7 2 (4.76%) Sophos
7 2 (4.76%) TIBCO
7 2 (4.76%) Veeam
8 1 (2.38%) AppDynamics
8 1 (2.38%) Cisco
8 1 (2.38%) Dell
8 1 (2.38%) EqualLogic
8 1 (2.38%) HP
8 1 (2.38%) Lotus
8 1 (2.38%) Tableau
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