The first table below looks at the demand for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 821 819 854
Rank change year-on-year
-2 +35
Permanent jobs requiring a Senior Technical Support 60 51 41
As % of all permanent IT jobs located in the UK 0.052% 0.047% 0.035%
As % of the Job Titles category 0.055% 0.050% 0.037%
Number of salaries quoted 52 29 38
Average salary £35,000 £36,000 £43,000
Average salary % change year-on-year
-2.77% -16.27%
90% offered a salary of more than £26,500 £22,000 £35,000
10% offered a salary of more than £55,000 £54,000 £62,500
UK excluding London average salary £35,000 £35,000 £43,000
% change year-on-year
- -18.60%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109888 102187 111746
As % of all permanent IT jobs located in the UK 94.37% 94.26% 95.14%
Number of salaries quoted 89595 84579 95723
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 1 August 2014 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -52 58 £34,000 -5.55% 12
South East +7 20 £47,500 - 5
Berkshire +10 13 £55,000 +15.78% 3
London -32 12 £34,500 -26.59% 3
South West -14 11 £26,500 -24.28% 1
Reading +1 7 £47,500 - 1
City of London -9 6 £34,000 -32.00%
Bristol -1 5 £30,000 -14.28%
Bracknell - 5 £55,000 - 1
Yorkshire - 5 £32,000 - 1
West Midlands +3 4 £47,500 +33.80% 1
Wiltshire -2 4 £26,500 -23.18%
Swindon - 4 £26,500 -
East Sussex - 4 £35,000 -
Brighton - 4 £35,000 -
Newcastle upon Tyne - 3 £30,500 - 1
Surrey - 3 £36,500 -
West Yorkshire - 3 £27,250 - 1
North East - 3 £30,500 - 1
Tyne and Wear - 3 £30,500 - 1
Coventry +1 2 £55,000 -
Egham - 2 - -
Birmingham - 2 £40,000 - 1
Redruth - 2 £25,000 - 1
Docklands, London - 2 £34,000 -
Cornwall - 2 £25,000 - 1
South Yorkshire - 2 £32,000 -
East of England -15 1 £40,000 -5.88% 1
East Midlands -33 1 £37,500 +70.45% 1
North West - 1 £34,000 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 76 (65.52%) Windows
2 54 (46.55%) SQL
2 54 (46.55%) SQL Server
3 47 (40.52%) Microsoft
3 47 (40.52%) VMware
4 44 (37.93%) Linux
5 39 (33.62%) Oracle
6 38 (32.76%) Active Directory
7 37 (31.90%) VMware Infrastructure
8 35 (30.17%) Windows Server 2008
9 30 (25.86%) MS Office
9 30 (25.86%) MS Excel
10 29 (25.00%) DNS
11 26 (22.41%) DHCP
11 26 (22.41%) Firewall
12 25 (21.55%) Microsoft Certification
12 25 (21.55%) Windows Server 2012
13 24 (20.69%) UNIX
13 24 (20.69%) SharePoint
14 23 (19.83%) MS Exchange
14 23 (19.83%) Citrix
15 22 (18.97%) ITIL
15 22 (18.97%) SQL Server Reporting Services
15 22 (18.97%) Enterprise Software
16 21 (18.10%) SQL Server 2008
16 21 (18.10%) Hyper-V
16 21 (18.10%) XML
17 20 (17.24%) TCP/IP
17 20 (17.24%) Cisco
17 20 (17.24%) Windows Server 2003

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (20.69%) SharePoint
2 23 (19.83%) MS Exchange
3 18 (15.52%) IIS
4 17 (14.66%) Exchange Server 2010
5 13 (11.21%) Tomcat
6 6 (5.17%) Exchange Server 2013
7 5 (4.31%) Lotus Domino
8 4 (3.45%) Exchange Server 2007
8 4 (3.45%) MQSeries
9 3 (2.59%) Lync
10 2 (1.72%) SharePoint Server
10 2 (1.72%) WebSphere
11 1 (0.86%) Blackberry Enterprise Server
11 1 (0.86%) Exchange Server 2003
Applications
1 30 (25.86%) MS Office
1 30 (25.86%) MS Excel
2 3 (2.59%) MS PowerPoint
Business Applications
1 12 (10.34%) SAP Business One
Cloud Services
1 10 (8.62%) SaaS
2 1 (0.86%) Office 365
Communications & Networking
1 29 (25.00%) DNS
2 26 (22.41%) DHCP
2 26 (22.41%) Firewall
3 20 (17.24%) TCP/IP
4 16 (13.79%) SAN
5 15 (12.93%) LAN
6 13 (11.21%) WAN
7 12 (10.34%) VPN
8 9 (7.76%) Internet
9 8 (6.90%) SMTP
9 8 (6.90%) LDAP
10 6 (5.17%) Cisco ASA
10 6 (5.17%) VoIP
11 5 (4.31%) iSCSI
12 4 (3.45%) Softphone
12 4 (3.45%) Wireless
12 4 (3.45%) Wireshark
12 4 (3.45%) Asterisk PBX
12 4 (3.45%) PBX
12 4 (3.45%) HTTP
Database & Business Intelligence
1 54 (46.55%) SQL Server
2 22 (18.97%) SQL Server Reporting Services
3 21 (18.10%) SQL Server 2008
4 19 (16.38%) SQL Server 2012
5 16 (13.79%) Relational Database
6 15 (12.93%) SQL Server 2005
7 14 (12.07%) MySQL
8 11 (9.48%) Big Data
9 10 (8.62%) Oracle OLAP
9 10 (8.62%) OLAP
9 10 (8.62%) MongoDB
9 10 (8.62%) NoSQL
10 4 (3.45%) InterSystems Cache
10 4 (3.45%) RDBMS
11 3 (2.59%) Oracle Database
12 2 (1.72%) SQL Server Integration Services
12 2 (1.72%) Oracle Database 11g
13 1 (0.86%) DB2
13 1 (0.86%) MS Access
13 1 (0.86%) Oracle Database 10g
Development Applications
1 5 (4.31%) Eclipse
2 3 (2.59%) Visual Studio
3 1 (0.86%) VSS/SourceSafe
3 1 (0.86%) IntelliJ
3 1 (0.86%) Team Foundation Server
3 1 (0.86%) NetBeans
General
1 17 (14.66%) Finance
2 7 (6.03%) Banking
3 5 (4.31%) Spanish Language
3 5 (4.31%) Advertising
4 4 (3.45%) Front Office
4 4 (3.45%) International Banking
4 4 (3.45%) Marketing
5 3 (2.59%) Back Office
6 2 (1.72%) French Language
6 2 (1.72%) German Language
7 1 (0.86%) Pharmaceutical
7 1 (0.86%) Telecoms
7 1 (0.86%) Retail
Libraries, Frameworks & Software Standards
1 21 (18.10%) XML
2 16 (13.79%) Web Services
3 10 (8.62%) HTML
4 6 (5.17%) XHTML
4 6 (5.17%) CSS
5 5 (4.31%) JMS
5 5 (4.31%) Ajax
6 3 (2.59%) Application Packaging
7 2 (1.72%) WebSphere MQ
8 1 (0.86%) REST
8 1 (0.86%) .NET
8 1 (0.86%) SOAP
8 1 (0.86%) Classic ASP
8 1 (0.86%) ASP.NET
8 1 (0.86%) ASP.NET MVC
8 1 (0.86%) jQuery
8 1 (0.86%) Java SE
8 1 (0.86%) Java EE
Miscellaneous
1 22 (18.97%) Enterprise Software
2 11 (9.48%) Open Source
3 8 (6.90%) Computer Science
4 4 (3.45%) IVR
4 4 (3.45%) CMDB
4 4 (3.45%) Mathematics
4 4 (3.45%) Client/Server
4 4 (3.45%) Hedge funds
5 2 (1.72%) Replication
5 2 (1.72%) Video Conferencing
5 2 (1.72%) Blackberry
5 2 (1.72%) FlexPod
6 1 (0.86%) Smartcard
6 1 (0.86%) NHS
6 1 (0.86%) Thin Client
6 1 (0.86%) Fat Client
6 1 (0.86%) Wiki
6 1 (0.86%) Life Science
6 1 (0.86%) Informatics
6 1 (0.86%) PKI
Operating Systems
1 76 (65.52%) Windows
2 44 (37.93%) Linux
3 35 (30.17%) Windows Server 2008
4 25 (21.55%) Windows Server 2012
5 24 (20.69%) UNIX
6 20 (17.24%) Windows Server 2003
7 4 (3.45%) Windows Vista
7 4 (3.45%) Solaris
8 3 (2.59%) Windows 2000 Server
9 2 (1.72%) Windows 8
10 1 (0.86%) Windows XP
10 1 (0.86%) Windows 7
10 1 (0.86%) CentOS
Processes & Methodologies
1 22 (18.97%) ITIL
2 14 (12.07%) ETL
3 13 (11.21%) ERP
3 13 (11.21%) Business Intelligence
4 12 (10.34%) Analytics
5 10 (8.62%) Business Analytics
6 9 (7.76%) Service Delivery
7 8 (6.90%) Disaster Recovery
8 5 (4.31%) CRM
8 5 (4.31%) Project Management
8 5 (4.31%) Time Management
8 5 (4.31%) Business Continuity
9 4 (3.45%) Software Engineering
9 4 (3.45%) ITSM
9 4 (3.45%) Database Tuning
9 4 (3.45%) Service Management
9 4 (3.45%) OO
9 4 (3.45%) Performance Tuning
9 4 (3.45%) Continuous Improvement
10 3 (2.59%) ITIL V2
Programming Languages
1 54 (46.55%) SQL
2 14 (12.07%) Python
2 14 (12.07%) Java
3 11 (9.48%) PowerShell
4 9 (7.76%) JavaScript
5 8 (6.90%) C#
6 4 (3.45%) Perl
6 4 (3.45%) VB
7 2 (1.72%) T-SQL
Qualifications
1 25 (21.55%) Microsoft Certification
2 19 (16.38%) MCSE
2 19 (16.38%) Degree
3 14 (12.07%) MCITP
4 10 (8.62%) MCP
5 3 (2.59%) MCSA
5 3 (2.59%) CCNA
5 3 (2.59%) Cisco Certification
5 3 (2.59%) ITIL Certification
6 2 (1.72%) VMware Certified Professional (VCP)
6 2 (1.72%) Network+ Certification
6 2 (1.72%) A+ Certification
6 2 (1.72%) ITIL Foundation Certificate
7 1 (0.86%) Postgraduate
Quality Assurance & Compliance
1 15 (12.93%) SLA
2 3 (2.59%) ISO/IEC 27001
3 2 (1.72%) PCI DSS
3 2 (1.72%) ISO 9001
System Software
1 38 (32.76%) Active Directory
2 37 (31.90%) VMware Infrastructure
3 21 (18.10%) Hyper-V
4 6 (5.17%) VMware ESX
5 4 (3.45%) IMail Server
6 3 (2.59%) UAG
6 3 (2.59%) VMware ESXi
7 2 (1.72%) vSphere
7 2 (1.72%) Terminal Services
7 2 (1.72%) vCloud
Systems Management
1 10 (8.62%) SCCM
2 7 (6.03%) WSUS
3 6 (5.17%) Systems Management Server (SMS)
4 4 (3.45%) MOM
5 3 (2.59%) Norton AntiVirus
5 3 (2.59%) SCOM
5 3 (2.59%) Backup Exec
6 2 (1.72%) EMC NetWorker
6 2 (1.72%) Control-M
7 1 (0.86%) DameWare
Vendors
1 47 (40.52%) Microsoft
1 47 (40.52%) VMware
2 39 (33.62%) Oracle
3 23 (19.83%) Citrix
4 20 (17.24%) Cisco
5 13 (11.21%) SAP
6 12 (10.34%) Sun
6 12 (10.34%) Infor
7 9 (7.76%) NetApp
8 8 (6.90%) Dell
9 4 (3.45%) Veeam
9 4 (3.45%) Juniper
9 4 (3.45%) EMC
9 4 (3.45%) HP
9 4 (3.45%) JBoss
9 4 (3.45%) ServiceNow
10 3 (2.59%) Symantec
11 2 (1.72%) BT
11 2 (1.72%) SolarWinds
11 2 (1.72%) StorageTek
Newcastle Upon Tyne, Tyne And Wear
Michael Page Technology
Salary: benefits
Posted: Yesterday
Bracknell, Berkshire
Circle Recruitment
Salary: £50000 - £60000 per annum + bens
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 3 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 4 days ago
London
Talent Spa
Salary: £40k - 45k per year
Posted: 4 days ago
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 4 days ago
Derby, Derbyshire
Pitney Bowes Software Ltd
Salary: Excellet Base+25 annual leave days +Pvt Ins+Pension+Life Assurance
Posted: 4 days ago
Central London / West End
Deanslist Limited
Salary: From £35,000 to £50,000 per annum + Benefits (including stock options)
Posted: 5 days ago
Central London, London, Hounslow, Slough,...
XIST4 IT LIMITED
Salary: £40-50,000 + Good Benefits
Posted: 7 days ago
Middlesex, South East
Aspect Software
Salary: Competitive
Posted: 11 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 24 days ago