The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 830 857 833
Rank change year-on-year
+27 -24
Permanent jobs requiring a Senior Technical Support 57 37 40
As % of all permanent IT jobs located in the UK 0.053% 0.035% 0.037%
As % of the Job Titles category 0.056% 0.037% 0.039%
Number of salaries quoted 36 37 36
Average salary £43,500 £40,000 £39,250
Average salary % change year-on-year
+8.75% +1.91%
90% offered a salary of more than £31,500 £29,500 £35,000
10% offered a salary of more than £52,500 £70,000 £57,500
UK excluding London average salary £42,500 £37,500 £39,250
% change year-on-year
+13.33% -4.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101493 101105 101549
As % of all permanent IT jobs located in the UK 94.81% 94.45% 94.92%
Number of salaries quoted 83542 81233 85841
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support within the UK.

Senior Technical Support Salary Trend in the UK

Senior Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support over the 3 months to 2 March 2015 within the UK.

Senior Technical Support Salary Histogram in the UK

Senior Technical Support
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 52 £42,500 +6.25% 8
London +21 28 £43,500 -3.33% 1
South East -13 13 £46,250 +8.82% 2
Hook - 10 - -
Hampshire - 10 - - 1
City of London -5 5 £55,000 +86.44%
North West -7 5 £31,500 -3.07%
Manchester - 5 £31,500 -
Yorkshire - 3 £43,750 - 4
South West - 2 £30,000 -
Swindon - 2 £30,000 -
Hayes - 2 - -
Wiltshire - 2 £30,000 -
North Yorkshire - 2 £37,500 - 3
Berkshire -2 1 - -
Bracknell -10 1 - -
West Midlands -29 1 £42,500 +13.33%
Harrogate - 1 - - 1
Leatherhead - 1 £42,500 -
Leeds - 1 £50,000 - 1
Telford - 1 £42,500 -
York - 1 £37,500 - 2
Middlesex - 1 £50,000 -
Shropshire - 1 £42,500 -
Surrey - 1 £42,500 -
West Yorkshire - 1 £50,000 - 1

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 2 March 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 69 (66.35%) Windows
2 45 (43.27%) MS Office
2 45 (43.27%) Microsoft
3 39 (37.50%) Degree
4 36 (34.62%) VMware
5 35 (33.65%) Active Directory
6 33 (31.73%) SQL
7 32 (30.77%) Finance
7 32 (30.77%) Windows Server 2008
8 30 (28.85%) ITIL
9 29 (27.88%) SQL Server
10 27 (25.96%) TCP/IP
11 26 (25.00%) MS Exchange
12 25 (24.04%) Linux
12 25 (24.04%) VMware Infrastructure
13 21 (20.19%) Windows Server 2003
13 21 (20.19%) Oracle
13 21 (20.19%) DNS
14 20 (19.23%) Citrix
15 19 (18.27%) Front Office
16 17 (16.35%) MS Excel
17 16 (15.38%) SAN
18 15 (14.42%) Computer Science
18 15 (14.42%) Clustering
19 14 (13.46%) Telecoms
19 14 (13.46%) Microsoft Certification
19 14 (13.46%) SharePoint
19 14 (13.46%) LAN
19 14 (13.46%) WAN
19 14 (13.46%) Windows 7

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 2 March 2015, IT jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (25.00%) MS Exchange
2 14 (13.46%) SharePoint
3 10 (9.62%) MS Project Server
4 9 (8.65%) Exchange Server 2010
5 7 (6.73%) Exchange Server 2003
5 7 (6.73%) Exchange Server 2007
5 7 (6.73%) MQSeries
5 7 (6.73%) JBoss
6 6 (5.77%) Blackberry Enterprise Server
7 2 (1.92%) IIS
8 1 (0.96%) WebSphere Application Server
8 1 (0.96%) Apache
8 1 (0.96%) Tomcat
8 1 (0.96%) SharePoint 2010
8 1 (0.96%) Lync
8 1 (0.96%) WebSphere
8 1 (0.96%) SharePoint 2013
8 1 (0.96%) Exchange Server 2013
Applications
1 45 (43.27%) MS Office
2 17 (16.35%) MS Excel
3 7 (6.73%) MS PowerPoint
Business Applications
1 2 (1.92%) Maximo
Cloud Services
1 4 (3.85%) SaaS
2 1 (0.96%) PaaS
Communications & Networking
1 27 (25.96%) TCP/IP
2 21 (20.19%) DNS
3 16 (15.38%) SAN
4 14 (13.46%) LAN
4 14 (13.46%) WAN
5 13 (12.50%) DHCP
6 12 (11.54%) VLAN
7 11 (10.58%) Internet
7 11 (10.58%) Firewall
8 8 (7.69%) iSCSI
9 5 (4.81%) Wireshark
10 4 (3.85%) PBX
11 3 (2.88%) Network Security
11 3 (2.88%) Asterisk PBX
11 3 (2.88%) tcpdump
12 2 (1.92%) NAS
12 2 (1.92%) VPN
12 2 (1.92%) LDAP
12 2 (1.92%) HTTP
12 2 (1.92%) SMTP
Database & Business Intelligence
1 29 (27.88%) SQL Server
2 8 (7.69%) Relational Database
3 6 (5.77%) RDBMS
3 6 (5.77%) InterSystems Cache
4 4 (3.85%) Big Data
5 3 (2.88%) Hadoop
5 3 (2.88%) Apache Hive
6 2 (1.92%) Oracle Database
7 1 (0.96%) MySQL
7 1 (0.96%) DB2
7 1 (0.96%) Data Warehouse
7 1 (0.96%) Data Mining
General
1 32 (30.77%) Finance
2 19 (18.27%) Front Office
3 14 (13.46%) Telecoms
4 12 (11.54%) Retail
5 7 (6.73%) Marketing
6 6 (5.77%) Banking
7 5 (4.81%) Manufacturing
8 2 (1.92%) German Language
9 1 (0.96%) Advertising
9 1 (0.96%) Publishing
9 1 (0.96%) Back Office
Libraries, Frameworks & Software Standards
1 8 (7.69%) XML
2 7 (6.73%) .NET
3 6 (5.77%) JMS
4 1 (0.96%) Middleware
4 1 (0.96%) REST
4 1 (0.96%) J2EE
4 1 (0.96%) CSS
4 1 (0.96%) HTML
Miscellaneous
1 15 (14.42%) Clustering
1 15 (14.42%) Computer Science
2 10 (9.62%) Analytical Skills
3 7 (6.73%) Enterprise Software
4 6 (5.77%) Hedge funds
4 6 (5.77%) Blackberry
5 3 (2.88%) Management Information System
5 3 (2.88%) IVR
5 3 (2.88%) Client/Server
6 1 (0.96%) Data Extraction
6 1 (0.96%) Statistics
Operating Systems
1 69 (66.35%) Windows
2 32 (30.77%) Windows Server 2008
3 25 (24.04%) Linux
4 21 (20.19%) Windows Server 2003
5 14 (13.46%) Windows 7
5 14 (13.46%) Windows Server 2012
6 12 (11.54%) Windows 8
7 10 (9.62%) Windows Vista
7 10 (9.62%) Windows XP
7 10 (9.62%) UNIX
8 7 (6.73%) Solaris
9 5 (4.81%) Mac OS X
10 4 (3.85%) Red Hat Enterprise Linux
11 1 (0.96%) AIX
Processes & Methodologies
1 30 (28.85%) ITIL
2 9 (8.65%) Line Management
3 8 (7.69%) Incident Management
3 8 (7.69%) Problem Management
4 7 (6.73%) ETRM
5 6 (5.77%) Database Tuning
5 6 (5.77%) Performance Tuning
5 6 (5.77%) Software Engineering
5 6 (5.77%) ETL
6 5 (4.81%) CRM
6 5 (4.81%) Service Delivery
6 5 (4.81%) Product Management
6 5 (4.81%) Root Cause Analysis
7 4 (3.85%) Data Analytics
7 4 (3.85%) Software Deployment
7 4 (3.85%) Analytics
7 4 (3.85%) Business Intelligence
8 3 (2.88%) Big Data Analytics
8 3 (2.88%) Performance Monitoring
9 2 (1.92%) Mentoring
Programming Languages
1 33 (31.73%) SQL
2 12 (11.54%) VBScript
2 12 (11.54%) Python
2 12 (11.54%) C#
3 11 (10.58%) Java
3 11 (10.58%) Shell Script
4 10 (9.62%) PowerShell
5 4 (3.85%) JavaScript
6 1 (0.96%) PHP
Qualifications
1 39 (37.50%) Degree
2 14 (13.46%) Microsoft Certification
3 11 (10.58%) DV Cleared
3 11 (10.58%) Security Cleared
4 10 (9.62%) MCSE
5 9 (8.65%) MCTS
6 8 (7.69%) CCNA
6 8 (7.69%) Cisco Certification
7 5 (4.81%) ACMT
7 5 (4.81%) ACSP
7 5 (4.81%) ACSA
8 3 (2.88%) MCP
8 3 (2.88%) MCSA
9 2 (1.92%) MCDBA
9 2 (1.92%) CCNP
9 2 (1.92%) Network+ Certification
9 2 (1.92%) VMware Certified Professional (VCP)
10 1 (0.96%) RHCE
10 1 (0.96%) IBM AIX Certification
10 1 (0.96%) VCP4
Quality Assurance & Compliance
1 3 (2.88%) SLA
2 2 (1.92%) ISO/IEC 27001
3 1 (0.96%) QA
System Software
1 35 (33.65%) Active Directory
2 25 (24.04%) VMware Infrastructure
3 10 (9.62%) VMware ESXi
4 8 (7.69%) Hyper-V
5 7 (6.73%) XenApp
5 7 (6.73%) XenDesktop
6 6 (5.77%) XenServer
7 5 (4.81%) VMware ESX
8 3 (2.88%) HDFS
9 2 (1.92%) vSphere
9 2 (1.92%) VMware Workstation
10 1 (0.96%) ISA Server
10 1 (0.96%) Samba
Systems Management
1 10 (9.62%) OpenView Configuration Management
2 7 (6.73%) Norton AntiVirus
2 7 (6.73%) Backup Exec
3 5 (4.81%) SCCM
4 2 (1.92%) SCOM
4 2 (1.92%) WSUS
4 2 (1.92%) MOM
4 2 (1.92%) Systems Management Server (SMS)
5 1 (0.96%) NetBackup
5 1 (0.96%) Veritas Storage Foundation
5 1 (0.96%) Red Hat Satellite
Vendors
1 45 (43.27%) Microsoft
2 36 (34.62%) VMware
3 21 (20.19%) Oracle
4 20 (19.23%) Citrix
5 10 (9.62%) Borland
5 10 (9.62%) Fujitsu
5 10 (9.62%) Lumension
6 9 (8.65%) Cisco
7 8 (7.69%) Symantec
8 7 (6.73%) McAfee
8 7 (6.73%) EMC
8 7 (6.73%) Reuters
8 7 (6.73%) Bloomberg
8 7 (6.73%) SonicWALL
9 5 (4.81%) Apple
10 4 (3.85%) Red Hat
11 2 (1.92%) IBM
12 1 (0.96%) HP
12 1 (0.96%) NetApp
12 1 (0.96%) Veritas
Tring, Hertfordshire
Bluetownonline
Salary: £30k - 40k per year
Posted: 2 days ago
York
Searchability
Salary: £30000 - £45000 per annum
Posted: 3 days ago
Hampshire
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Salary: benefits package
Posted: 6 days ago
Leeds
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Salary: £45000 - £55000 per annum + competitive
Posted: 6 days ago
Harrogate
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Salary: £15,000 - £35,000 per year
Posted: 10 days ago
East London
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Salary: £48000 - £52000 per annum + 5% bonus
Posted: 17 days ago
York
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Salary: £35000.00 - £40000.00 per annum
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