Service Desk Consultant Jobs

Service Desk Consultant
UK

The median Service Desk Consultant salary in the UK is £29,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 884 977 -
Rank change year-on-year +93 - -
Permanent jobs requiring a Service Desk Consultant 5 1 0
As % of all permanent jobs advertised in the UK 0.005% 0.001% -
As % of the Job Titles category 0.005% 0.001% -
Number of salaries quoted 5 1 0
10th Percentile - - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 £22,000 -
Median % change year-on-year +31.82% - -
75th Percentile £29,500 - -
90th Percentile £39,550 - -
UK excluding London median annual salary £29,000 £22,000 -
% change year-on-year +31.82% - -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,477 96,786 147,852
% of permanent jobs with a recognized job title 94.63% 91.57% 96.05%
Number of salaries quoted 66,588 60,676 85,408
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,075
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Desk Consultant
Job Vacancy Trend

Job postings that featured Service Desk Consultant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Desk Consultant in the UK

Service Desk Consultant
Salary Trend

3-month moving average salary quoted in jobs citing Service Desk Consultant.

Salary trend for Service Desk Consultant in the UK

Service Desk Consultant
Salary Histogram

Salary distribution for jobs citing Service Desk Consultant over the 6 months to 23 April 2024.

Salary histogram for Service Desk Consultant in the UK

Service Desk Consultant
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Consultant within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +118 5 £29,000 +31.82%
UK excluding London +6 4 £29,000 +31.82%
East Midlands - 4 £29,000 -
Midlands - 4 £29,000 -
Work from Home - 1 £42,500 -
London - 1 £42,500 -

Service Desk Consultant Skill Set
Top 15 Co-occurring Skills and Capabilities

For the 6 months to 23 April 2024, Service Desk Consultant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Consultant in the job title.

1 5 (100.00%) Problem-Solving
2 4 (80.00%) Customer Service
2 4 (80.00%) Customer Requirements
2 4 (80.00%) Analytical Mindset
2 4 (80.00%) SQL
2 4 (80.00%) Analytical Skills
3 1 (20.00%) Expense Management
3 1 (20.00%) Microsoft
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) Finance
3 1 (20.00%) Customer Engagement
3 1 (20.00%) Master Data Management
3 1 (20.00%) Co-Creation
3 1 (20.00%) Dynamics 365
3 1 (20.00%) Social Skills

Service Desk Consultant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Dynamics 365
General
1 4 (80.00%) Analytical Skills
2 1 (20.00%) Finance
2 1 (20.00%) Social Skills
Miscellaneous
1 4 (80.00%) Analytical Mindset
Processes & Methodologies
1 5 (100.00%) Problem-Solving
2 4 (80.00%) Customer Requirements
2 4 (80.00%) Customer Service
3 1 (20.00%) Co-Creation
3 1 (20.00%) Customer Engagement
3 1 (20.00%) Expense Management
3 1 (20.00%) Master Data Management
Programming Languages
1 4 (80.00%) SQL
Qualifications
1 1 (20.00%) Microsoft Certification
Vendors
1 1 (20.00%) Microsoft