The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Engineer
UK
Rank 754 835 784
Rank change year-on-year
+81 -51
Permanent jobs requiring a Service Desk Engineer 95 104 167
As % of all permanent IT jobs located in the UK 0.11% 0.10% 0.16%
As % of the Job Titles category 0.12% 0.11% 0.16%
Number of salaries quoted 89 93 155
Median salary £25,000 £23,000 £27,500
Median salary % change year-on-year
+8.69% -16.36%
90% offered a salary of more than £19,500 £18,700 £20,200
10% offered a salary of more than £34,000 £35,000 £35,000
UK excluding London median salary £24,750 £23,000 £22,500
% change year-on-year
+7.60% +2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81391 96427 101725
As % of all permanent IT jobs located in the UK 96.45% 96.46% 96.70%
Number of salaries quoted 67597 80923 84638
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,999 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 20 January 2017 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +76 86 £25,000 - 17
South East +77 43 £23,500 +2.17% 9
Berkshire +60 13 £25,500 -53.63% 1
London +48 13 £27,000 -0.91% 2
North West -8 13 £26,500 +17.77% 2
Buckinghamshire +22 8 £27,500 +19.56%
High Wycombe +16 8 £27,500 +19.56%
Surrey +28 7 £25,500 -1.92%
Cheshire +22 7 £26,500 +17.77%
Hampshire +13 7 £22,000 -2.22% 8
East of England +25 6 £17,500 -16.66%
South West +5 5 £24,500 -14.03% 1
Manchester -16 5 £17,500 -23.91% 2
Newbury - 5 £22,500 - 1
Macclesfield - 5 £26,500 -
Epsom +8 4 £26,250 -2.77%
West Midlands +4 4 £24,250 -35.33% 1
Horsham - 4 £20,750 -
West Sussex - 4 £20,750 -
Cambridgeshire +6 3 £15,000 -31.81%
Cardiff - 3 £22,000 -
Cambridge - 3 £15,000 -
Brighton - 3 £21,500 -
Eastleigh - 3 £22,000 - 4
Slough - 3 £25,500 -
Maidenhead - 3 £35,000 -
East Sussex - 3 £21,500 -
South Wales - 3 £22,000 -
Wales - 3 £22,000 - 1
Reading +37 2 £23,250 -57.72%

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 147 (66.52%) Windows
2 129 (58.37%) Microsoft
3 104 (47.06%) Active Directory
4 73 (33.03%) VMware
5 71 (32.13%) MS Exchange
5 71 (32.13%) Windows 7
6 69 (31.22%) MS Excel
7 64 (28.96%) Windows Server
8 57 (25.79%) Firewall
9 54 (24.43%) ITIL
10 53 (23.98%) MS Office
11 52 (23.53%) VMware Infrastructure
12 51 (23.08%) Cisco
13 43 (19.46%) TCP/IP
14 41 (18.55%) WAN
14 41 (18.55%) SLA
14 41 (18.55%) Citrix
15 39 (17.65%) Hyper-V
16 37 (16.74%) Windows Server 2008
16 37 (16.74%) Microsoft Certification
17 36 (16.29%) Windows 8
18 34 (15.38%) Office 365
18 34 (15.38%) VoIP
19 32 (14.48%) LAN
20 31 (14.03%) Telecoms
21 30 (13.57%) Exchange Server 2010
22 29 (13.12%) Finance
22 29 (13.12%) DNS
23 25 (11.31%) Windows 10
23 25 (11.31%) VPN

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (32.13%) MS Exchange
2 30 (13.57%) Exchange Server 2010
3 21 (9.50%) Exchange Server 2007
4 18 (8.14%) Exchange Server 2013
5 14 (6.33%) Exchange Server 2003
6 12 (5.43%) Skype for Business
7 10 (4.52%) SharePoint
8 3 (1.36%) Blackberry Enterprise Server
8 3 (1.36%) IIS
9 1 (0.45%) CMS
9 1 (0.45%) GroupWise
9 1 (0.45%) Office Communications Server
9 1 (0.45%) SharePoint 2013
Applications
1 69 (31.22%) MS Excel
2 53 (23.98%) MS Office
3 10 (4.52%) MS PowerPoint
4 1 (0.45%) Adobe Creative Suite
Business Applications
1 7 (3.17%) SAP Oil and Gas
Cloud Services
1 34 (15.38%) Office 365
2 17 (7.69%) Microsoft Azure
3 6 (2.71%) Cloud Computing
4 2 (0.90%) Amazon AWS
5 1 (0.45%) Dropbox
Communications & Networking
1 57 (25.79%) Firewall
2 43 (19.46%) TCP/IP
3 41 (18.55%) WAN
4 34 (15.38%) VoIP
5 32 (14.48%) LAN
6 29 (13.12%) DNS
7 25 (11.31%) VPN
8 18 (8.14%) Wireless
9 14 (6.33%) ADSL
9 14 (6.33%) VLAN
10 12 (5.43%) Internet
11 9 (4.07%) Skype
11 9 (4.07%) SSL
11 9 (4.07%) Unified Communications
12 8 (3.62%) DHCP
12 8 (3.62%) SMTP
13 7 (3.17%) Wi-Fi
14 6 (2.71%) 2G
14 6 (2.71%) H.323
14 6 (2.71%) SS7
Database & Business Intelligence
1 17 (7.69%) SQL Server
2 3 (1.36%) SQL Server 2005
2 3 (1.36%) SQL Server 2008
3 1 (0.45%) MySQL
Development Applications
1 7 (3.17%) JIRA
General
1 31 (14.03%) Telecoms
2 29 (13.12%) Finance
3 11 (4.98%) Banking
4 10 (4.52%) Manufacturing
5 7 (3.17%) Electronics
5 7 (3.17%) Marketing
6 2 (0.90%) Back Office
6 2 (0.90%) French Language
6 2 (0.90%) Front Office
6 2 (0.90%) German Language
6 2 (0.90%) Investment Banking
6 2 (0.90%) Legal
7 1 (0.45%) Billing
7 1 (0.45%) Private Banking
Miscellaneous
1 15 (6.79%) Blackberry
2 14 (6.33%) Driving Licence
3 12 (5.43%) iPad
4 11 (4.98%) Data Centre
5 10 (4.52%) Analytical Skills
6 6 (2.71%) Smartphone
7 4 (1.81%) iPhone
7 4 (1.81%) Video Conferencing
8 3 (1.36%) Management Information System
9 2 (0.90%) CMDB
9 2 (0.90%) Hedge funds
9 2 (0.90%) IVR
9 2 (0.90%) Replication
10 1 (0.45%) EMC VNX
10 1 (0.45%) EPoS
10 1 (0.45%) Hybrid Cloud
10 1 (0.45%) PDA
10 1 (0.45%) Statistics
10 1 (0.45%) User Experience
Operating Systems
1 147 (66.52%) Windows
2 71 (32.13%) Windows 7
3 64 (28.96%) Windows Server
4 37 (16.74%) Windows Server 2008
5 36 (16.29%) Windows 8
6 25 (11.31%) Windows 10
7 24 (10.86%) Linux
7 24 (10.86%) Windows XP
8 21 (9.50%) Windows Server 2012
9 9 (4.07%) Windows Server 2003
10 8 (3.62%) Unix
11 4 (1.81%) Android
11 4 (1.81%) Windows 2000 Server
12 3 (1.36%) Apple iOS
12 3 (1.36%) Mac OS X
12 3 (1.36%) Windows Phone
12 3 (1.36%) Windows Vista
13 2 (0.90%) Mac OS
14 1 (0.45%) OS/2
Processes & Methodologies
1 54 (24.43%) ITIL
2 16 (7.24%) Incident Management
3 15 (6.79%) Service Management
4 12 (5.43%) Data Protection
5 9 (4.07%) Email Filtering
5 9 (4.07%) Kalman Filter
5 9 (4.07%) Programme Management
5 9 (4.07%) Web Filtering
6 8 (3.62%) ITSM
7 7 (3.17%) Business Intelligence
7 7 (3.17%) Digital Marketing
7 7 (3.17%) Project Management
8 6 (2.71%) B2B
8 6 (2.71%) Disaster Recovery
8 6 (2.71%) Mobile Device Management
8 6 (2.71%) Network Management
9 5 (2.26%) Configuration Management
9 5 (2.26%) Knowledge Management
9 5 (2.26%) Network Monitoring
10 4 (1.81%) Asset Management
Programming Languages
1 20 (9.05%) SQL
2 3 (1.36%) PowerShell
3 2 (0.90%) C
4 1 (0.45%) Java
Qualifications
1 37 (16.74%) Microsoft Certification
2 25 (11.31%) MCSE
3 22 (9.95%) CCNA
3 22 (9.95%) Cisco Certification
3 22 (9.95%) MCSA
4 20 (9.05%) MCP
5 16 (7.24%) MCITP
6 9 (4.07%) DBS Check
7 7 (3.17%) VCP5
7 7 (3.17%) VMware Certified Professional (VCP)
8 6 (2.71%) Degree
9 5 (2.26%) Microsoft Certified Architect
10 4 (1.81%) A+ Certification
10 4 (1.81%) MCTS
11 3 (1.36%) CCIE
11 3 (1.36%) CCNP
11 3 (1.36%) CCSA
11 3 (1.36%) CCSE
11 3 (1.36%) Network+ Certification
12 2 (0.90%) Security Cleared
Quality Assurance & Compliance
1 41 (18.55%) SLA
2 4 (1.81%) ISO/IEC 27001
3 2 (0.90%) COBIT
3 2 (0.90%) Data Quality
System Software
1 104 (47.06%) Active Directory
2 52 (23.53%) VMware Infrastructure
3 39 (17.65%) Hyper-V
4 9 (4.07%) XenApp
5 4 (1.81%) VMware ESX
6 3 (1.36%) VMware ESXi
6 3 (1.36%) XenServer
7 2 (0.90%) vSphere
7 2 (0.90%) XenDesktop
8 1 (0.45%) BitLocker
8 1 (0.45%) NDS
8 1 (0.45%) NetIQ eDirectory
8 1 (0.45%) Terminal Services
8 1 (0.45%) VMware Workstation
Systems Management
1 14 (6.33%) Backup Exec
2 9 (4.07%) SCCM
3 5 (2.26%) Norton AntiVirus
4 1 (0.45%) AirWatch
Vendors
1 129 (58.37%) Microsoft
2 73 (33.03%) VMware
3 51 (23.08%) Cisco
4 41 (18.55%) Citrix
5 18 (8.14%) Symantec
6 16 (7.24%) SonicWALL
7 15 (6.79%) Dell
8 13 (5.88%) Apple
9 12 (5.43%) HP
10 11 (4.98%) Mitel
11 7 (3.17%) SAP
12 6 (2.71%) Bloomberg
12 6 (2.71%) Remedy
12 6 (2.71%) Reuters
13 5 (2.26%) NetApp
14 4 (1.81%) Avaya
14 4 (1.81%) Kaspersky
15 3 (1.36%) CheckPoint
15 3 (1.36%) IBM
15 3 (1.36%) Veeam
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 12 hours ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 12 hours ago
London
Capita Resourcing - IT Resourcing
Salary: £0.00 per annum
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Excellent Benefits
Posted: 2 days ago
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: 3 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: £20,000 - £25,000
Posted: 4 days ago
Eastleigh, Hampshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 3 days ago
Southampton
aap3
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
Eastleigh, Hampshire
AAP3
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Eastleigh, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £24000 per annum + benefiits+training+career progression
Posted: 3 days ago
Eastleigh, Hampshire
AAP3
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
Southampton
aap3
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
The Go Ahead plc
Salary: £9,500 + Bonus of 10%, Free Travel Pass
Posted: 2 days ago
Glasgow Area
EasyWebRecruitment.com
Salary: £Competitive
Posted: 2 days ago
Portsmouth
Bluetown Online LTD
Salary: £23000 - £25000 per annum
Posted: 17 days ago
Newbury
People Source Consulting
Salary: £25000 - £28000 per annum + 20% Shift Bonus + Benefits
Posted: 11 days ago
Denbigh, Clwyd
Applause IT Innovation
Salary: £18000 - £25000 per annum
Posted: 5 days ago