The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 753 795 815
Rank change year-on-year
+42 +20
Permanent jobs requiring a Service Desk Engineer 157 175 153
As % of all permanent IT jobs located in the UK 0.16% 0.16% 0.13%
As % of the Job Titles category 0.17% 0.17% 0.14%
Number of salaries quoted 140 153 146
Median salary £28,000 £25,000 £23,500
Median salary % change year-on-year
+12.00% +6.38%
90% offered a salary of more than £21,000 £18,500 £20,000
10% offered a salary of more than £32,500 £32,500 £29,250
UK excluding London median salary £26,500 £24,000 £23,000
% change year-on-year
+10.41% +4.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94118 103558 110626
As % of all permanent IT jobs located in the UK 96.35% 96.21% 96.45%
Number of salaries quoted 79197 85888 89230
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 30 August 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 146 £28,000 +12.00% 21
South East +36 53 £28,000 +7.69% 9
London +28 53 £29,000 +5.45% 6
Surrey +47 22 £28,000 -6.66% 3
City of London +71 21 £29,000 +13.72% 1
Oxfordshire 0 11 £28,500 +54.05% 1
Egham - 11 £28,000 - 1
Abingdon - 11 £28,500 - 1
Berkshire +3 10 £32,000 +15.31% 1
Yorkshire +34 9 £25,000 +31.57%
West Yorkshire +25 9 £25,000 +31.57%
East of England +18 9 £27,000 +35.00% 1
South West -7 8 £23,500 +11.90% 2
West Midlands -5 7 £29,000 -10.76% 1
Maidenhead -6 7 £32,500 -
Cambridgeshire +10 6 £32,000 +60.00% 1
Buckinghamshire +18 5 £25,000 +5.26%
Cambridge +7 5 £36,000 +80.00% 1
Somerset +1 5 £23,500 +6.81% 1
Hampshire -14 5 £20,000 -23.07% 4
Milton Keynes - 5 £25,000 -
Bath - 5 £23,500 - 1
Epsom +3 4 £26,500 +17.77% 1
Wakefield -10 4 £26,500 +39.47%
Birmingham -20 4 £29,000 -10.76%
Bradford - 4 £23,500 -
Portsmouth +9 3 £19,750 - 3
Nottinghamshire +7 3 £20,000 +5.26%
Nottingham +6 3 £20,000 -20.00%
North West +5 3 £30,000 +42.85% 2

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 30 August 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 262 (74.86%) Windows
2 222 (63.43%) Microsoft
3 188 (53.71%) Active Directory
4 131 (37.43%) MS Excel
5 129 (36.86%) VMware
6 115 (32.86%) MS Exchange
7 106 (30.29%) Windows 7
8 105 (30.00%) Firewall
9 104 (29.71%) Windows Server
10 91 (26.00%) VMware Infrastructure
11 87 (24.86%) SLA
11 87 (24.86%) TCP/IP
12 83 (23.71%) Cisco
13 80 (22.86%) ITIL
14 74 (21.14%) WAN
15 72 (20.57%) DNS
15 72 (20.57%) Windows Server 2008
16 70 (20.00%) Citrix
17 66 (18.86%) Hyper-V
18 65 (18.57%) Windows 8
19 62 (17.71%) Exchange Server 2010
19 62 (17.71%) MS Office
20 58 (16.57%) Windows Server 2012
21 55 (15.71%) Office 365
21 55 (15.71%) VPN
22 54 (15.43%) LAN
23 52 (14.86%) Microsoft Certification
23 52 (14.86%) Windows XP
23 52 (14.86%) Linux
24 50 (14.29%) VoIP

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 115 (32.86%) MS Exchange
2 62 (17.71%) Exchange Server 2010
3 45 (12.86%) Exchange Server 2007
4 32 (9.14%) Exchange Server 2003
5 29 (8.29%) Exchange Server 2013
6 23 (6.57%) SharePoint
7 16 (4.57%) Skype for Business
8 12 (3.43%) Blackberry Enterprise Server
9 6 (1.71%) IIS
10 4 (1.14%) IBM Notes
11 1 (0.29%) Apache
11 1 (0.29%) Confluence
11 1 (0.29%) Office Communications Server
Applications
1 131 (37.43%) MS Excel
2 62 (17.71%) MS Office
3 36 (10.29%) MS PowerPoint
4 1 (0.29%) MS Project
4 1 (0.29%) MS Visio
Cloud Services
1 55 (15.71%) Office 365
2 19 (5.43%) Microsoft Azure
3 2 (0.57%) Cloud Computing
4 1 (0.29%) Amazon AWS
4 1 (0.29%) SaaS
Communications & Networking
1 105 (30.00%) Firewall
2 87 (24.86%) TCP/IP
3 74 (21.14%) WAN
4 72 (20.57%) DNS
5 55 (15.71%) VPN
6 54 (15.43%) LAN
7 50 (14.29%) VoIP
8 38 (10.86%) Internet
9 31 (8.86%) ADSL
10 27 (7.71%) DHCP
10 27 (7.71%) SMTP
11 21 (6.00%) Wi-Fi
12 14 (4.00%) SAN
12 14 (4.00%) SSL
12 14 (4.00%) VLAN
13 11 (3.14%) PBX
14 10 (2.86%) Broadband
14 10 (2.86%) Wireless
15 8 (2.29%) BGP
15 8 (2.29%) Cisco ASA
Database & Business Intelligence
1 26 (7.43%) SQL Server
2 4 (1.14%) MySQL
2 4 (1.14%) SQL Server 2008
2 4 (1.14%) SQL Server 2012
3 3 (0.86%) Informix
3 3 (0.86%) PostgreSQL
3 3 (0.86%) SQL Server 2000
3 3 (0.86%) SQL Server 2005
4 1 (0.29%) MS Access
General
1 34 (9.71%) Finance
2 18 (5.14%) Telecoms
3 7 (2.00%) Banking
3 7 (2.00%) Retail
4 3 (0.86%) Games
5 2 (0.57%) Law
5 2 (0.57%) Legal
6 1 (0.29%) Manufacturing
6 1 (0.29%) Private Banking
Libraries, Frameworks & Software Standards
1 4 (1.14%) HTML
2 2 (0.57%) CSS
3 1 (0.29%) LAMP
Miscellaneous
1 37 (10.57%) Blackberry
2 30 (8.57%) IVR
3 27 (7.71%) Smartphone
4 16 (4.57%) Driving Licence
5 13 (3.71%) Analytical Skills
5 13 (3.71%) iPhone
6 11 (3.14%) Data Centre
6 11 (3.14%) Data Protection Act
7 9 (2.57%) Computer Science
7 9 (2.57%) Replication
8 5 (1.43%) iPad
8 5 (1.43%) Statistics
9 4 (1.14%) Hedge funds
10 3 (0.86%) EMC VNX
10 3 (0.86%) NHS
11 2 (0.57%) Management Information System
11 2 (0.57%) Video Conferencing
12 1 (0.29%) Clustering
12 1 (0.29%) CMDB
12 1 (0.29%) PDA
Operating Systems
1 262 (74.86%) Windows
2 106 (30.29%) Windows 7
3 104 (29.71%) Windows Server
4 72 (20.57%) Windows Server 2008
5 65 (18.57%) Windows 8
6 58 (16.57%) Windows Server 2012
7 52 (14.86%) Linux
7 52 (14.86%) Windows XP
8 47 (13.43%) Windows 10
8 47 (13.43%) Windows Server 2003
9 23 (6.57%) Android
10 15 (4.29%) Windows 2000 Server
10 15 (4.29%) Windows Vista
11 10 (2.86%) Apple iOS
11 10 (2.86%) Mac OS X
12 4 (1.14%) Mac OS
12 4 (1.14%) Solaris
13 2 (0.57%) Unix
14 1 (0.29%) OS/2
14 1 (0.29%) Windows CE
Processes & Methodologies
1 80 (22.86%) ITIL
2 32 (9.14%) Asset Management
3 29 (8.29%) Service Delivery
4 26 (7.43%) Kalman Filter
5 23 (6.57%) IT Asset Management
5 23 (6.57%) Trend Analysis
6 19 (5.43%) Data Protection
6 19 (5.43%) Email Filtering
6 19 (5.43%) Web Filtering
7 18 (5.14%) Service Management
8 16 (4.57%) Incident Management
9 13 (3.71%) Disaster Recovery
10 11 (3.14%) Capacity Planning
10 11 (3.14%) Time Management
11 10 (2.86%) Mobile Device Management
12 9 (2.57%) Problem Management
13 7 (2.00%) E-Commerce
13 7 (2.00%) Line Management
13 7 (2.00%) Network Management
14 6 (1.71%) Security Patching
Programming Languages
1 25 (7.14%) SQL
2 14 (4.00%) PowerShell
3 9 (2.57%) VB
4 5 (1.43%) C
5 3 (0.86%) Java
6 2 (0.57%) JavaScript
7 1 (0.29%) PHP
7 1 (0.29%) Shell Script
Qualifications
1 52 (14.86%) Microsoft Certification
2 37 (10.57%) Cisco Certification
3 31 (8.86%) MCSE
4 30 (8.57%) CCNA
5 29 (8.29%) MCSA
6 21 (6.00%) MCITP
7 19 (5.43%) Security Cleared
8 17 (4.86%) MCP
9 16 (4.57%) Degree
10 15 (4.29%) ITIL Certification
11 12 (3.43%) SC Cleared
12 8 (2.29%) CCNP
12 8 (2.29%) Network+ Certification
13 7 (2.00%) JNCIA
14 6 (1.71%) ITIL Foundation Certificate
15 5 (1.43%) CCIE
16 4 (1.14%) A+ Certification
16 4 (1.14%) MOS
17 2 (0.57%) DBS Check
17 2 (0.57%) GNVQ
Quality Assurance & Compliance
1 87 (24.86%) SLA
2 4 (1.14%) ISO/IEC 27001
System Software
1 188 (53.71%) Active Directory
2 91 (26.00%) VMware Infrastructure
3 66 (18.86%) Hyper-V
4 31 (8.86%) XenApp
5 15 (4.29%) VMware ESX
6 12 (3.43%) Terminal Services
6 12 (3.43%) vSphere
7 8 (2.29%) XenDesktop
8 4 (1.14%) Citrix Presentation Server
8 4 (1.14%) Firmware
8 4 (1.14%) VMware ESXi
8 4 (1.14%) XenServer
9 3 (0.86%) Virtual Machines
10 1 (0.29%) VMware Server
Systems Management
1 29 (8.29%) SCCM
2 23 (6.57%) Backup Exec
3 6 (1.71%) SCOM
4 5 (1.43%) Nagios
5 4 (1.14%) Cisco CUCM
5 4 (1.14%) Forefront Identity Manager
5 4 (1.14%) Opsview
5 4 (1.14%) SCVMM
5 4 (1.14%) ZABBIX
6 3 (0.86%) DameWare
6 3 (0.86%) Microsoft Intune
6 3 (0.86%) Norton AntiVirus
6 3 (0.86%) Perfmon
7 1 (0.29%) PaperCut
7 1 (0.29%) SCSM
7 1 (0.29%) XenMobile
7 1 (0.29%) Zenoss
Vendors
1 222 (63.43%) Microsoft
2 129 (36.86%) VMware
3 83 (23.71%) Cisco
4 70 (20.00%) Citrix
5 41 (11.71%) Mitel
6 28 (8.00%) Symantec
7 27 (7.71%) SonicWALL
8 24 (6.86%) Apple
9 20 (5.71%) HP
10 18 (5.14%) Dell
11 13 (3.71%) WatchGuard
12 12 (3.43%) Juniper
13 8 (2.29%) SolarWinds
14 7 (2.00%) Avaya
15 6 (1.71%) Sage
15 6 (1.71%) Veeam
16 5 (1.43%) CheckPoint
16 5 (1.43%) EMC
16 5 (1.43%) Red Hat
16 5 (1.43%) ServiceNow
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £26000 - £27000 per annum
Posted: 8 hours ago
Epsom, Surrey
83Zero
Salary: Up to £24,000 per annum + very competitive benefits
Posted: 8 hours ago
City, London
McGregor Boyall
Salary: £45000 - £50000 per annum + great bonuse
Posted: 7 hours ago
Portsmouth, Hampshire
ComputAppoint
Salary: £19000 - £21000 per annum
Posted: 4 days ago
West London
Ashdown IT
Salary: £25000 per annum + bonus
Posted: 5 days ago
Woking, Surrey
Send
Salary: From £19,000 to £22,000 per annum + training + benefits
Posted: 4 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 6 days ago
Warwick, Warwickshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 13 days ago
Central London / West End
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 13 days ago
Central London / West End
Owen Daniels Consultancy
Posted: 4 days ago
Reading, Berkshire
Austin Fraser
Salary: £25000 - £30000 per annum + Package
Posted: 6 days ago
Jersey, Channel Isles
Oscar
Salary: £22000 - £28000 per annum + Benefits
Posted: 5 days ago
Bath
Mint
Salary: £20000 - £25000 per annum + Excellent
Posted: 15 days ago
Abingdon, Oxfordshire
RM plc
Salary: 26,000-32,000
Posted: 7 days ago
Portsmouth
TDA Group
Salary: £18500 - £21000 per annum + Pension, life & health insurance
Posted: 15 days ago
Portsmouth
TDA Group
Salary: £18500 - £21000 per annum
Posted: 15 days ago
South West London
Retail Trust
Salary: From £25,000 to £35,000 per annum
Posted: 11 days ago
Cambridge
People Source Consulting
Salary: £14000 - £16000 per annum + Fantastic Benefits Package
Posted: 11 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago
London
Exponential-e Limited
Salary: From £22,000 to £30,000 per annum +5% Shift Allowance
Posted: 20 days ago