The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 762 808 843
Rank change year-on-year
+46 +35
Permanent jobs requiring a Service Desk Engineer 165 176 138
As % of all permanent IT jobs located in the UK 0.17% 0.16% 0.12%
As % of the Job Titles category 0.17% 0.17% 0.12%
Number of salaries quoted 150 153 135
Median salary £28,000 £25,000 £23,500
Median salary % change year-on-year
+12.00% +6.38%
90% offered a salary of more than £21,000 £18,600 £21,000
10% offered a salary of more than £32,500 £33,000 £31,500
UK excluding London median salary £27,500 £22,500 £23,000
% change year-on-year
+22.22% -2.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94503 106017 112388
As % of all permanent IT jobs located in the UK 96.44% 96.30% 96.47%
Number of salaries quoted 79488 87462 91612
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 27 July 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 151 £28,000 +12.00% 13
London +25 56 £29,000 +1.75% 5
South East +22 49 £28,000 +12.00% 3
City of London +71 21 £29,000 +5.45%
Surrey +35 20 £28,000 +12.00% 2
South West +14 15 £23,500 +10.58% 2
Yorkshire +28 10 £26,000 +36.84%
Oxfordshire -14 10 £28,500 +54.05% 1
Abingdon - 10 £28,500 - 1
Egham - 10 £28,000 - 1
Berkshire +9 9 £32,500 +18.18%
East of England +27 8 £30,000 +33.33% 1
West Yorkshire +27 8 £26,000 +36.84%
Scotland +8 8 £27,500 +48.64%
Somerset -3 8 £23,500 +6.81%
Bath - 8 £23,500 -
West Midlands +2 7 £30,000 +33.33%
Maidenhead - 7 £32,500 -
Buckinghamshire +31 6 £25,000 +17.64%
Bradford - 6 £25,000 -
Romford - 6 £23,500 -
Milton Keynes - 5 £25,000 -
Birmingham - 5 £30,000 -
North Lanarkshire - 5 £28,500 -
Bellshill - 5 £28,500 -
Cambridge +11 4 £32,500 +51.16%
Cambridgeshire +9 4 £32,500 +51.16%
East Midlands +6 4 £20,000 -43.31% 1
Nottingham - 4 £20,000 -
Nottinghamshire - 4 £20,000 -

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 255 (73.70%) Windows
2 217 (62.72%) Microsoft
3 186 (53.76%) Active Directory
4 119 (34.39%) MS Excel
5 116 (33.53%) VMware
6 109 (31.50%) MS Exchange
7 104 (30.06%) Windows 7
8 100 (28.90%) Firewall
9 96 (27.75%) Windows Server
10 87 (25.14%) SLA
11 82 (23.70%) VMware Infrastructure
12 81 (23.41%) TCP/IP
13 80 (23.12%) ITIL
14 78 (22.54%) Cisco
15 73 (21.10%) WAN
16 69 (19.94%) Citrix
17 67 (19.36%) DNS
18 66 (19.08%) Windows Server 2008
19 59 (17.05%) MS Office
19 59 (17.05%) Exchange Server 2010
20 58 (16.76%) VPN
21 57 (16.47%) LAN
21 57 (16.47%) Hyper-V
21 57 (16.47%) Windows Server 2012
22 56 (16.18%) Windows 8
23 53 (15.32%) VoIP
24 52 (15.03%) Office 365
25 51 (14.74%) Linux
26 48 (13.87%) Windows Server 2003
26 48 (13.87%) Microsoft Certification

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 109 (31.50%) MS Exchange
2 59 (17.05%) Exchange Server 2010
3 42 (12.14%) Exchange Server 2007
4 30 (8.67%) Exchange Server 2003
5 26 (7.51%) Exchange Server 2013
6 22 (6.36%) SharePoint
7 18 (5.20%) Skype for Business
8 11 (3.18%) Blackberry Enterprise Server
9 6 (1.73%) IBM Notes
10 5 (1.45%) IIS
11 2 (0.58%) WebSphere
12 1 (0.29%) Apache
12 1 (0.29%) Confluence
12 1 (0.29%) IBM Domino
12 1 (0.29%) Office Communications Server
Applications
1 119 (34.39%) MS Excel
2 59 (17.05%) MS Office
3 35 (10.12%) MS PowerPoint
4 1 (0.29%) MS Project
4 1 (0.29%) MS Visio
Business Applications
1 1 (0.29%) Dynamics CRM
1 1 (0.29%) Dynamics NAV
Cloud Services
1 52 (15.03%) Office 365
2 18 (5.20%) Microsoft Azure
3 1 (0.29%) Cloud Computing
3 1 (0.29%) SaaS
Communications & Networking
1 100 (28.90%) Firewall
2 81 (23.41%) TCP/IP
3 73 (21.10%) WAN
4 67 (19.36%) DNS
5 58 (16.76%) VPN
6 57 (16.47%) LAN
7 53 (15.32%) VoIP
8 36 (10.40%) Internet
9 30 (8.67%) DHCP
10 26 (7.51%) ADSL
11 24 (6.94%) SMTP
12 22 (6.36%) Wi-Fi
13 16 (4.62%) PBX
14 14 (4.05%) SAN
14 14 (4.05%) VLAN
15 12 (3.47%) Cisco ASA
16 10 (2.89%) Broadband
16 10 (2.89%) SSL
17 9 (2.60%) Wireless
18 8 (2.31%) BGP
Database & Business Intelligence
1 25 (7.23%) SQL Server
2 7 (2.02%) MySQL
3 4 (1.16%) SQL Server 2008
3 4 (1.16%) SQL Server 2012
4 3 (0.87%) Informix
4 3 (0.87%) PostgreSQL
4 3 (0.87%) SQL Server 2000
4 3 (0.87%) SQL Server 2005
5 1 (0.29%) MS Access
General
1 27 (7.80%) Finance
2 23 (6.65%) Telecoms
3 9 (2.60%) Retail
4 4 (1.16%) Law
5 3 (0.87%) Banking
5 3 (0.87%) Games
6 2 (0.58%) Legal
7 1 (0.29%) Manufacturing
7 1 (0.29%) Private Banking
Libraries, Frameworks & Software Standards
1 4 (1.16%) HTML
2 2 (0.58%) CSS
3 1 (0.29%) LAMP
Miscellaneous
1 30 (8.67%) IVR
2 29 (8.38%) Blackberry
3 25 (7.23%) Smartphone
4 17 (4.91%) Driving Licence
5 14 (4.05%) Data Protection Act
6 12 (3.47%) Analytical Skills
6 12 (3.47%) iPhone
7 10 (2.89%) Replication
8 9 (2.60%) Computer Science
9 7 (2.02%) Data Centre
10 5 (1.45%) iPad
10 5 (1.45%) Statistics
11 4 (1.16%) Management Information System
12 3 (0.87%) CMDB
12 3 (0.87%) Hedge funds
12 3 (0.87%) NHS
12 3 (0.87%) Video Conferencing
13 2 (0.58%) EMC VNX
14 1 (0.29%) Fintech
14 1 (0.29%) User Experience
Operating Systems
1 255 (73.70%) Windows
2 104 (30.06%) Windows 7
3 96 (27.75%) Windows Server
4 66 (19.08%) Windows Server 2008
5 57 (16.47%) Windows Server 2012
6 56 (16.18%) Windows 8
7 51 (14.74%) Linux
8 48 (13.87%) Windows Server 2003
9 47 (13.58%) Windows XP
10 40 (11.56%) Windows 10
11 21 (6.07%) Android
12 16 (4.62%) Windows 2000 Server
13 13 (3.76%) Windows Vista
14 10 (2.89%) Mac OS X
15 9 (2.60%) Apple iOS
16 8 (2.31%) Solaris
17 6 (1.73%) Unix
18 5 (1.45%) Mac OS
19 4 (1.16%) AIX
20 2 (0.58%) HPUX
Processes & Methodologies
1 80 (23.12%) ITIL
2 31 (8.96%) Asset Management
3 28 (8.09%) Service Delivery
4 23 (6.65%) IT Asset Management
4 23 (6.65%) Trend Analysis
5 22 (6.36%) Kalman Filter
6 19 (5.49%) Data Protection
7 16 (4.62%) Incident Management
8 15 (4.34%) Email Filtering
8 15 (4.34%) Web Filtering
9 14 (4.05%) Capacity Planning
10 12 (3.47%) Service Management
11 11 (3.18%) Disaster Recovery
12 10 (2.89%) Time Management
13 9 (2.60%) Mobile Device Management
13 9 (2.60%) Problem Management
14 8 (2.31%) ITIL V3
14 8 (2.31%) Network Monitoring
15 6 (1.73%) Line Management
15 6 (1.73%) Performance Monitoring
Programming Languages
1 25 (7.23%) SQL
2 12 (3.47%) PowerShell
3 9 (2.60%) VB
4 8 (2.31%) C
5 3 (0.87%) Java
6 2 (0.58%) JavaScript
7 1 (0.29%) PHP
7 1 (0.29%) Shell Script
Qualifications
1 48 (13.87%) Microsoft Certification
2 37 (10.69%) Cisco Certification
3 30 (8.67%) CCNA
3 30 (8.67%) MCSA
4 29 (8.38%) MCSE
5 21 (6.07%) Security Cleared
6 18 (5.20%) MCP
7 17 (4.91%) Degree
8 16 (4.62%) ITIL Certification
9 15 (4.34%) Network+ Certification
10 14 (4.05%) MCITP
10 14 (4.05%) SC Cleared
11 8 (2.31%) CCNP
11 8 (2.31%) MOS
12 7 (2.02%) A+ Certification
12 7 (2.02%) JNCIA
13 6 (1.73%) ITIL Foundation Certificate
14 3 (0.87%) CCIE
15 2 (0.58%) DBS Check
15 2 (0.58%) GNVQ
Quality Assurance & Compliance
1 87 (25.14%) SLA
2 2 (0.58%) ISO/IEC 27001
System Software
1 186 (53.76%) Active Directory
2 82 (23.70%) VMware Infrastructure
3 57 (16.47%) Hyper-V
4 33 (9.54%) XenApp
5 16 (4.62%) VMware ESX
6 13 (3.76%) Terminal Services
7 10 (2.89%) vSphere
8 9 (2.60%) XenDesktop
9 8 (2.31%) Firmware
10 6 (1.73%) Citrix Presentation Server
11 3 (0.87%) Virtual Machines
12 2 (0.58%) VMware ESXi
12 2 (0.58%) XenServer
13 1 (0.29%) VMware Server
Systems Management
1 35 (10.12%) SCCM
2 21 (6.07%) Backup Exec
3 7 (2.02%) Nagios
4 6 (1.73%) Opsview
4 6 (1.73%) SCOM
4 6 (1.73%) ZABBIX
5 4 (1.16%) Cisco CUCM
5 4 (1.16%) Forefront Identity Manager
5 4 (1.16%) Microsoft Intune
5 4 (1.16%) SCVMM
6 3 (0.87%) DameWare
6 3 (0.87%) Perfmon
7 1 (0.29%) Norton AntiVirus
7 1 (0.29%) PaperCut
7 1 (0.29%) SCSM
7 1 (0.29%) XenMobile
7 1 (0.29%) Zenoss
Vendors
1 217 (62.72%) Microsoft
2 116 (33.53%) VMware
3 78 (22.54%) Cisco
4 69 (19.94%) Citrix
5 39 (11.27%) Mitel
6 27 (7.80%) Apple
7 24 (6.94%) SonicWALL
8 22 (6.36%) Symantec
9 21 (6.07%) HP
10 19 (5.49%) Juniper
11 14 (4.05%) Dell
11 14 (4.05%) SolarWinds
11 14 (4.05%) WatchGuard
12 9 (2.60%) CheckPoint
13 8 (2.31%) Extreme Networks
13 8 (2.31%) F5
13 8 (2.31%) Palo Alto
14 7 (2.02%) Avaya
14 7 (2.02%) Red Hat
14 7 (2.02%) Sage
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Excellent Benefits
Posted: 19 hours ago
Poole, Dorset
Complete Tech Limited
Salary: Up to £19,500 per annum
Posted: 14 hours ago
West London
Ashdown IT
Salary: £25000 per annum + bonus
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 16 hours ago
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: £20000.00 - £24000.00 per annum
Posted: Yesterday
Croydon, Surrey
Capita Resourcing - IT Resourcing
Salary: £100 - £130 per day
Posted: 2 days ago
London
Capita Resourcing - IT Resourcing
Salary: £100 - £130 per day
Posted: 2 days ago
Watford, Hertfordshire
Premier IT
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Abingdon, Oxfordshire
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 2 days ago
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 5 days ago
Central London / West End
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 14 days ago