The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 721 768 860
Rank change year-on-year
+47 +92
Permanent jobs requiring a Service Desk Engineer 190 202 129
As % of all permanent IT jobs located in the UK 0.19% 0.18% 0.11%
As % of the Job Titles category 0.20% 0.19% 0.11%
Number of salaries quoted 175 170 119
Median salary £26,000 £25,000 £25,000
Median salary % change year-on-year
+4.00% -
90% offered a salary of more than £20,500 £20,000 £21,500
10% offered a salary of more than £33,400 £35,000 £30,000
UK excluding London median salary £25,500 £22,500 £23,000
% change year-on-year
+13.33% -2.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94567 105846 115549
As % of all permanent IT jobs located in the UK 96.29% 96.48% 96.49%
Number of salaries quoted 79566 86840 94644
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 29 May 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 178 £26,000 +4.00% 14
South East +34 70 £24,500 +8.88% 3
London -1 43 £26,500 -6.19% 4
South West +24 22 £21,500 -0.57% 2
Oxfordshire -9 16 £28,500 +50.00% 1
Surrey -18 16 £28,000 +7.69% 1
Yorkshire +27 14 £26,000 +36.84%
West Sussex +5 13 £22,000 +15.78%
Abingdon -22 13 £28,500 -
Hampshire +20 12 £24,500 -31.94%
West Midlands -5 12 £30,000 +33.33% 1
Birmingham -1 11 £30,000 +33.33%
Cornwall - 11 £20,500 -
Redruth - 11 £20,500 -
East of England +28 9 £30,000 +36.36% 1
West Yorkshire +14 9 £26,000 +30.00%
City of London +61 7 £30,000 -5.51%
Scotland +4 7 £27,500 +14.58% 1
Bradford - 7 £26,000 -
Berkshire +24 6 £25,750 +24.09%
Wiltshire +13 6 £23,000 +13.58%
Horsham +9 6 £20,250 -
Chippenham - 6 £22,750 -
Buckinghamshire +26 5 £25,500 +27.50% 1
Tyne and Wear - 5 £27,500 - 1
Newcastle upon Tyne - 5 £27,500 - 1
North East - 5 £27,500 - 1
Fareham - 5 £24,000 -
Farnborough - 5 £24,500 -
High Wycombe +8 4 £25,500 +27.50%

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 215 (70.26%) Windows
2 174 (56.86%) Active Directory
3 172 (56.21%) Microsoft
4 108 (35.29%) Windows 7
5 91 (29.74%) VMware
6 89 (29.08%) MS Exchange
7 84 (27.45%) Firewall
8 78 (25.49%) Windows Server
9 76 (24.84%) MS Excel
10 73 (23.86%) ITIL
11 70 (22.88%) Cisco
12 68 (22.22%) WAN
13 62 (20.26%) VMware Infrastructure
13 62 (20.26%) TCP/IP
14 59 (19.28%) MS Office
15 57 (18.63%) VPN
15 57 (18.63%) LAN
15 57 (18.63%) SLA
16 55 (17.97%) DNS
17 53 (17.32%) Citrix
18 51 (16.67%) Windows 8
19 50 (16.34%) Windows Server 2012
20 47 (15.36%) Microsoft Certification
21 46 (15.03%) Exchange Server 2010
22 43 (14.05%) Cisco Certification
22 43 (14.05%) Windows Server 2008
23 42 (13.73%) Linux
23 42 (13.73%) Windows Server 2003
23 42 (13.73%) Office 365
24 39 (12.75%) MCSA

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (29.08%) MS Exchange
2 46 (15.03%) Exchange Server 2010
3 31 (10.13%) Exchange Server 2007
4 20 (6.54%) Skype for Business
5 17 (5.56%) Exchange Server 2003
5 17 (5.56%) Exchange Server 2013
6 11 (3.59%) Blackberry Enterprise Server
6 11 (3.59%) SharePoint
7 5 (1.63%) IBM Notes
8 4 (1.31%) IIS
9 2 (0.65%) WebSphere
10 1 (0.33%) Apache
10 1 (0.33%) Confluence
10 1 (0.33%) IBM Domino
Applications
1 76 (24.84%) MS Excel
2 59 (19.28%) MS Office
3 10 (3.27%) MS PowerPoint
4 1 (0.33%) MS Project
4 1 (0.33%) MS Visio
Business Applications
1 1 (0.33%) Dynamics CRM
1 1 (0.33%) Dynamics NAV
Cloud Services
1 42 (13.73%) Office 365
2 14 (4.58%) Microsoft Azure
3 3 (0.98%) Dropbox
4 1 (0.33%) SaaS
Communications & Networking
1 84 (27.45%) Firewall
2 68 (22.22%) WAN
3 62 (20.26%) TCP/IP
4 57 (18.63%) LAN
4 57 (18.63%) VPN
5 55 (17.97%) DNS
6 38 (12.42%) VoIP
7 35 (11.44%) DHCP
8 26 (8.50%) Internet
9 17 (5.56%) PBX
9 17 (5.56%) SMTP
9 17 (5.56%) VLAN
10 15 (4.90%) Wi-Fi
11 14 (4.58%) ADSL
12 13 (4.25%) Cisco ASA
12 13 (4.25%) Wireless
13 11 (3.59%) BGP
13 11 (3.59%) Broadband
14 10 (3.27%) OSPF
15 8 (2.61%) FWSM
Database & Business Intelligence
1 19 (6.21%) SQL Server
2 8 (2.61%) MySQL
3 4 (1.31%) SQL Server 2008
3 4 (1.31%) SQL Server 2012
4 3 (0.98%) Informix
4 3 (0.98%) PostgreSQL
4 3 (0.98%) SQL Server 2000
4 3 (0.98%) SQL Server 2005
5 1 (0.33%) MS Access
General
1 26 (8.50%) Finance
2 19 (6.21%) Telecoms
3 5 (1.63%) Law
4 4 (1.31%) Retail
5 3 (0.98%) Banking
5 3 (0.98%) Games
6 1 (0.33%) Legal
6 1 (0.33%) Manufacturing
6 1 (0.33%) Marketing
6 1 (0.33%) Private Banking
Libraries, Frameworks & Software Standards
1 3 (0.98%) HTML
2 2 (0.65%) CSS
3 1 (0.33%) LAMP
Miscellaneous
1 22 (7.19%) Blackberry
2 20 (6.54%) Driving Licence
3 14 (4.58%) Data Protection Act
4 12 (3.92%) iPhone
5 10 (3.27%) Analytical Skills
6 9 (2.94%) Replication
7 8 (2.61%) CMDB
7 8 (2.61%) Data Centre
8 7 (2.29%) Computer Science
8 7 (2.29%) IVR
9 6 (1.96%) Hedge funds
10 5 (1.63%) Management Information System
11 4 (1.31%) iPad
11 4 (1.31%) Video Conferencing
12 3 (0.98%) NHS
13 2 (0.65%) EMC VNX
14 1 (0.33%) Fintech
14 1 (0.33%) Health Informatics
14 1 (0.33%) Informatics
14 1 (0.33%) User Experience
Operating Systems
1 215 (70.26%) Windows
2 108 (35.29%) Windows 7
3 78 (25.49%) Windows Server
4 51 (16.67%) Windows 8
5 50 (16.34%) Windows Server 2012
6 43 (14.05%) Windows Server 2008
7 42 (13.73%) Linux
7 42 (13.73%) Windows Server 2003
8 37 (12.09%) Windows XP
9 33 (10.78%) Windows 10
10 15 (4.90%) Windows 2000 Server
11 14 (4.58%) Android
12 11 (3.59%) Mac OS X
13 10 (3.27%) Solaris
14 8 (2.61%) Mac OS
15 7 (2.29%) Unix
16 6 (1.96%) Apple iOS
17 5 (1.63%) Windows Vista
18 4 (1.31%) AIX
19 2 (0.65%) HPUX
Processes & Methodologies
1 73 (23.86%) ITIL
2 19 (6.21%) Data Protection
3 15 (4.90%) Kalman Filter
4 14 (4.58%) Capacity Planning
5 11 (3.59%) Incident Management
5 11 (3.59%) Service Management
6 9 (2.94%) Mobile Device Management
7 8 (2.61%) Configuration Management
7 8 (2.61%) Email Filtering
7 8 (2.61%) ITIL V3
7 8 (2.61%) ITSM
7 8 (2.61%) Network Monitoring
7 8 (2.61%) Time Management
7 8 (2.61%) Web Filtering
8 7 (2.29%) Agile Software Development
8 7 (2.29%) Change Management
8 7 (2.29%) Disaster Recovery
8 7 (2.29%) Migration
8 7 (2.29%) Problem Management
8 7 (2.29%) Service Delivery
Programming Languages
1 23 (7.52%) SQL
2 9 (2.94%) PowerShell
3 8 (2.61%) C
3 8 (2.61%) VB
4 2 (0.65%) Java
4 2 (0.65%) JavaScript
5 1 (0.33%) PHP
5 1 (0.33%) Shell Script
Qualifications
1 47 (15.36%) Microsoft Certification
2 43 (14.05%) Cisco Certification
3 39 (12.75%) MCSA
4 33 (10.78%) CCNA
5 32 (10.46%) MCSE
6 25 (8.17%) Security Cleared
7 19 (6.21%) MCP
8 17 (5.56%) ITIL Certification
8 17 (5.56%) MCITP
8 17 (5.56%) SC Cleared
9 16 (5.23%) Degree
10 12 (3.92%) MCTS
10 12 (3.92%) Network+ Certification
11 11 (3.59%) CCNP
12 8 (2.61%) MOS
13 7 (2.29%) JNCIA
14 4 (1.31%) A+ Certification
14 4 (1.31%) MCDST
15 3 (0.98%) CCA
15 3 (0.98%) Citrix Certification
Quality Assurance & Compliance
1 57 (18.63%) SLA
System Software
1 174 (56.86%) Active Directory
2 62 (20.26%) VMware Infrastructure
3 37 (12.09%) Hyper-V
4 31 (10.13%) XenApp
5 15 (4.90%) VMware ESX
6 10 (3.27%) XenDesktop
7 9 (2.94%) Terminal Services
8 8 (2.61%) Firmware
9 6 (1.96%) Citrix Presentation Server
9 6 (1.96%) vSphere
10 1 (0.33%) VMware ESXi
Systems Management
1 29 (9.48%) SCCM
2 12 (3.92%) Backup Exec
3 9 (2.94%) Nagios
4 8 (2.61%) Opsview
4 8 (2.61%) ZABBIX
5 6 (1.96%) DameWare
6 3 (0.98%) Cisco CUCM
6 3 (0.98%) Forefront Identity Manager
6 3 (0.98%) Perfmon
6 3 (0.98%) SCOM
6 3 (0.98%) SCVMM
7 1 (0.33%) PaperCut
7 1 (0.33%) XenMobile
7 1 (0.33%) Zenoss
Vendors
1 172 (56.21%) Microsoft
2 91 (29.74%) VMware
3 70 (22.88%) Cisco
4 53 (17.32%) Citrix
5 28 (9.15%) Apple
6 22 (7.19%) Juniper
7 19 (6.21%) HP
8 16 (5.23%) SolarWinds
9 15 (4.90%) SonicWALL
10 14 (4.58%) WatchGuard
11 13 (4.25%) Symantec
12 11 (3.59%) CheckPoint
12 11 (3.59%) F5
13 10 (3.27%) Dell
14 9 (2.94%) Mitel
14 9 (2.94%) Red Hat
15 8 (2.61%) Extreme Networks
15 8 (2.61%) Palo Alto
16 7 (2.29%) Avaya
16 7 (2.29%) Sage
Wareham, Dorset
Team Jobs
Salary: From £26,000 to £28,000 per annum 33days hols,parking,pension+more
Posted: 2 days ago
London
Capita Resourcing - IT Resourcing
Salary: £10 - £13 per hour
Posted: 4 days ago
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: 2 days ago
Kilmarnock, Ayrshire
NSK International Consultants Ltd
Salary: Up to £16,000 per annum
Posted: 6 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive salary + career progression + benefits
Posted: 3 days ago
London
Global Technology Solutions Ltd
Salary: £19000 - £22000 per annum
Posted: 5 days ago
Alderley Edge
Applause IT Ltd
Salary: £22000 - £25000 per annum + Benefits & Progression
Posted: 12 days ago