The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 773 834 832
Rank change year-on-year
+61 -2
Permanent jobs requiring a Service Desk Engineer 108 140 162
As % of all permanent IT jobs located in the UK 0.12% 0.13% 0.14%
As % of the Job Titles category 0.12% 0.14% 0.15%
Number of salaries quoted 98 133 150
Median salary £26,000 £27,500 £25,000
Median salary % change year-on-year
-5.45% +10.00%
90% offered a salary of more than £20,000 £21,100 £19,000
10% offered a salary of more than £32,950 £35,000 £34,000
UK excluding London median salary £25,500 £26,750 £22,500
% change year-on-year
-4.67% +18.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 8 December 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +28 94 £26,000 -5.45% 18
South East +77 52 £26,000 - 3
Berkshire +62 16 £25,500 +18.60% 1
North West -7 15 £23,750 +5.55% 8
London +11 14 £28,250 -5.83% 1
Surrey +26 13 £26,500 +3.92%
Hampshire +14 9 £22,000 +22.22% 2
Maidenhead - 8 £35,000 -
Buckinghamshire +5 7 £27,500 -
High Wycombe +5 7 £27,500 -
Cheshire - 7 £26,500 - 5
Epsom +5 6 £26,000 +4.00%
Manchester - 6 £19,500 - 3
East of England -7 5 £17,500 -20.45% 1
Macclesfield - 5 £26,500 - 4
Eastleigh - 5 £22,000 -
South West -9 4 £26,750 -6.14% 3
Horsham - 4 £20,750 -
Slough - 4 £25,500 -
Cardiff - 4 £22,000 -
West Sussex - 4 £20,750 -
South Wales - 4 £22,000 -
Wales - 4 £22,000 - 1
Egham +26 3 £32,500 +18.18%
Cambridgeshire +8 3 £15,000 -31.81% 1
Newbury - 3 £22,500 - 1
Cambridge - 3 £15,000 - 1
Oxfordshire - 3 £28,500 -
Somerset +5 2 £24,000 -22.58%
West Midlands -3 2 £23,500 -27.69% 1

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 196 (73.41%) Windows
2 166 (62.17%) Microsoft
3 127 (47.57%) Active Directory
4 108 (40.45%) MS Excel
5 92 (34.46%) VMware
6 91 (34.08%) MS Exchange
7 84 (31.46%) Windows 7
8 78 (29.21%) Windows Server
9 70 (26.22%) Firewall
10 65 (24.34%) VMware Infrastructure
11 63 (23.60%) SLA
12 62 (23.22%) TCP/IP
13 61 (22.85%) Cisco
14 57 (21.35%) Windows Server 2008
15 55 (20.60%) ITIL
16 54 (20.22%) Hyper-V
17 51 (19.10%) MS Office
17 51 (19.10%) Citrix
18 48 (17.98%) WAN
19 46 (17.23%) VoIP
19 46 (17.23%) Exchange Server 2010
20 45 (16.85%) Office 365
21 42 (15.73%) Microsoft Certification
21 42 (15.73%) Windows 8
22 41 (15.36%) DNS
23 38 (14.23%) Mitel
24 37 (13.86%) LAN
25 32 (11.99%) Exchange Server 2007
26 31 (11.61%) Finance
26 31 (11.61%) VPN

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (34.08%) MS Exchange
2 46 (17.23%) Exchange Server 2010
3 32 (11.99%) Exchange Server 2007
4 24 (8.99%) Exchange Server 2013
5 22 (8.24%) Exchange Server 2003
6 17 (6.37%) SharePoint
7 12 (4.49%) Skype for Business
8 5 (1.87%) Blackberry Enterprise Server
9 3 (1.12%) IIS
10 1 (0.37%) CMS
10 1 (0.37%) GroupWise
10 1 (0.37%) IBM Notes
10 1 (0.37%) Office Communications Server
10 1 (0.37%) SharePoint 2013
Applications
1 108 (40.45%) MS Excel
2 51 (19.10%) MS Office
3 29 (10.86%) MS PowerPoint
4 1 (0.37%) Adobe Creative Suite
Business Applications
1 3 (1.12%) SAP Oil and Gas
Cloud Services
1 45 (16.85%) Office 365
2 20 (7.49%) Microsoft Azure
3 7 (2.62%) Cloud Computing
4 2 (0.75%) Amazon AWS
5 1 (0.37%) Dropbox
Communications & Networking
1 70 (26.22%) Firewall
2 62 (23.22%) TCP/IP
3 48 (17.98%) WAN
4 46 (17.23%) VoIP
5 41 (15.36%) DNS
6 37 (13.86%) LAN
7 31 (11.61%) VPN
8 21 (7.87%) ADSL
8 21 (7.87%) Wireless
9 17 (6.37%) Internet
10 14 (5.24%) SSL
10 14 (5.24%) VLAN
11 12 (4.49%) SAN
11 12 (4.49%) SMTP
12 10 (3.75%) DHCP
12 10 (3.75%) Wi-Fi
13 9 (3.37%) 2G
13 9 (3.37%) 3G
13 9 (3.37%) H.323
13 9 (3.37%) SS7
Database & Business Intelligence
1 20 (7.49%) SQL Server
2 3 (1.12%) SQL Server 2005
2 3 (1.12%) SQL Server 2008
3 1 (0.37%) MySQL
Development Applications
1 3 (1.12%) JIRA
General
1 31 (11.61%) Finance
2 28 (10.49%) Telecoms
3 11 (4.12%) Banking
4 6 (2.25%) Manufacturing
5 5 (1.87%) Retail
6 3 (1.12%) Electronics
6 3 (1.12%) Marketing
7 2 (0.75%) Back Office
7 2 (0.75%) Front Office
7 2 (0.75%) Legal
8 1 (0.37%) French Language
8 1 (0.37%) German Language
8 1 (0.37%) Investment Banking
8 1 (0.37%) Private Banking
Miscellaneous
1 26 (9.74%) Smartphone
2 24 (8.99%) Blackberry
3 22 (8.24%) IVR
4 15 (5.62%) Data Centre
5 13 (4.87%) Driving Licence
6 10 (3.75%) Analytical Skills
6 10 (3.75%) iPad
7 6 (2.25%) Statistics
8 5 (1.87%) iPhone
9 4 (1.50%) Management Information System
9 4 (1.50%) Replication
9 4 (1.50%) Video Conferencing
10 3 (1.12%) Hedge funds
11 2 (0.75%) CMDB
11 2 (0.75%) Computer Science
12 1 (0.37%) EMC VNX
12 1 (0.37%) Handset
12 1 (0.37%) Hybrid Cloud
12 1 (0.37%) PDA
12 1 (0.37%) User Experience
Operating Systems
1 196 (73.41%) Windows
2 84 (31.46%) Windows 7
3 78 (29.21%) Windows Server
4 57 (21.35%) Windows Server 2008
5 42 (15.73%) Windows 8
6 30 (11.24%) Windows 10
6 30 (11.24%) Windows XP
7 29 (10.86%) Windows Server 2012
8 28 (10.49%) Linux
9 14 (5.24%) Windows Server 2003
10 8 (3.00%) Android
10 8 (3.00%) Windows Vista
11 5 (1.87%) Apple iOS
11 5 (1.87%) Mac OS
12 4 (1.50%) Unix
12 4 (1.50%) Windows 2000 Server
13 3 (1.12%) Mac OS X
13 3 (1.12%) Windows Phone
14 1 (0.37%) OS/2
Processes & Methodologies
1 55 (20.60%) ITIL
2 25 (9.36%) Asset Management
2 25 (9.36%) Service Delivery
3 22 (8.24%) Incident Management
3 22 (8.24%) IT Asset Management
3 22 (8.24%) Trend Analysis
4 20 (7.49%) Service Management
5 13 (4.87%) Email Filtering
5 13 (4.87%) Kalman Filter
5 13 (4.87%) Web Filtering
6 10 (3.75%) Data Protection
7 9 (3.37%) Disaster Recovery
7 9 (3.37%) Network Management
8 8 (3.00%) E-Commerce
8 8 (3.00%) Performance Monitoring
9 7 (2.62%) B2B
10 6 (2.25%) CRM
10 6 (2.25%) Mobile Device Management
10 6 (2.25%) Network Architecture
11 5 (1.87%) Programme Management
Programming Languages
1 17 (6.37%) SQL
2 5 (1.87%) PowerShell
3 2 (0.75%) C
3 2 (0.75%) Java
4 1 (0.37%) VB
Qualifications
1 42 (15.73%) Microsoft Certification
2 30 (11.24%) MCSE
3 21 (7.87%) CCNA
3 21 (7.87%) Cisco Certification
3 21 (7.87%) MCITP
3 21 (7.87%) MCSA
4 19 (7.12%) MCP
5 7 (2.62%) VCP5
5 7 (2.62%) VMware Certified Professional (VCP)
6 6 (2.25%) DBS Check
6 6 (2.25%) Degree
7 5 (1.87%) CCIE
7 5 (1.87%) Microsoft Certified Architect
8 4 (1.50%) A+ Certification
8 4 (1.50%) ITIL Foundation Certificate
9 3 (1.12%) CCNP
9 3 (1.12%) MCTS
9 3 (1.12%) Network+ Certification
9 3 (1.12%) Security Cleared
10 1 (0.37%) SC Cleared
Quality Assurance & Compliance
1 63 (23.60%) SLA
2 6 (2.25%) ISO/IEC 27001
3 2 (0.75%) Data Quality
4 1 (0.37%) COBIT
System Software
1 127 (47.57%) Active Directory
2 65 (24.34%) VMware Infrastructure
3 54 (20.22%) Hyper-V
4 12 (4.49%) XenApp
5 6 (2.25%) Terminal Services
6 5 (1.87%) VMware ESX
6 5 (1.87%) VMware ESXi
6 5 (1.87%) vSphere
6 5 (1.87%) XenServer
7 2 (0.75%) XenDesktop
8 1 (0.37%) BitLocker
8 1 (0.37%) NDS
8 1 (0.37%) NetIQ eDirectory
8 1 (0.37%) VMware Server
8 1 (0.37%) VMware Workstation
Systems Management
1 19 (7.12%) Backup Exec
2 15 (5.62%) SCCM
3 3 (1.12%) Norton AntiVirus
3 3 (1.12%) SCOM
4 1 (0.37%) AirWatch
4 1 (0.37%) Cisco CUCM
4 1 (0.37%) Forefront Identity Manager
4 1 (0.37%) SCSM
4 1 (0.37%) SCVMM
Vendors
1 166 (62.17%) Microsoft
2 92 (34.46%) VMware
3 61 (22.85%) Cisco
4 51 (19.10%) Citrix
5 38 (14.23%) Mitel
6 21 (7.87%) SonicWALL
6 21 (7.87%) Symantec
7 20 (7.49%) Dell
8 18 (6.74%) HP
9 15 (5.62%) Apple
10 6 (2.25%) Bloomberg
10 6 (2.25%) Remedy
10 6 (2.25%) Reuters
11 5 (1.87%) NetApp
11 5 (1.87%) Veeam
12 4 (1.50%) Avaya
12 4 (1.50%) IBM
12 4 (1.50%) Kaspersky
13 3 (1.12%) SAP
13 3 (1.12%) ServiceNow
Cheshire
Nigel Frank International Ltd
Salary: £25000 - £28000 per annum + Bonus,
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £25000 - £30000 per annum + Benefits package
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum
Posted: 2 days ago
Macclesfield, Cheshire
Senitor Associates
Salary: £20000 - £28000 per annum
Posted: 3 days ago
London
Square One Resources
Salary: From £40,000 to £45,000 per annum + Company Benefits
Posted: 3 days ago
Macclesfield, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £28000.00 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 3 days ago
Macclesfield
Nigel Frank International
Salary: £25000 - £28000 per annum + Bonus,
Posted: 11 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 7 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £32,000 per annum
Posted: 6 days ago
Dorchester, Dorset
Team Jobs
Salary: From £18,000 to £25,000 per annum bonus,20days hols,career progression
Posted: 2 days ago
Dorset
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £40000.00 per annum
Posted: 16 days ago
Newbury
People Source Consulting
Salary: £20000 - £25000 per annum + 20% Shift Bonus + Benefits
Posted: 9 days ago
Newcastle Upon Tyne, Tyne and Wear
The Go Ahead plc
Salary: From £19,000 to £21,000 per annum Competitive Salary + Benefits
Posted: 13 days ago
Fareham, Hampshire
Leidos
Posted: 21 days ago
Cambridge
People Source Consulting
Salary: £14000 - £16000 per annum + Fantastic Benefits Package
Posted: 10 days ago
Denbigh, Clwyd
Applause IT Innovation
Salary: £18000 - £25000 per annum
Posted: 6 days ago