The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 770 775 819
Rank change year-on-year
+5 +44
Permanent jobs requiring a Service Desk Engineer 148 188 165
As % of all permanent IT jobs located in the UK 0.15% 0.17% 0.14%
As % of the Job Titles category 0.16% 0.18% 0.15%
Number of salaries quoted 130 171 153
Median salary £27,750 £27,500 £24,000
Median salary % change year-on-year
+0.90% +14.58%
90% offered a salary of more than £21,450 £19,000 £19,000
10% offered a salary of more than £32,500 £33,000 £28,000
UK excluding London median salary £26,500 £25,000 £23,500
% change year-on-year
+6.00% +6.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
92139 104162 110201
As % of all permanent IT jobs located in the UK 96.29% 96.23% 96.44%
Number of salaries quoted 77160 86775 89126
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 26 September 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 136 £27,250 -0.90% 12
South East +44 55 £28,000 +7.69% 4
London +14 39 £29,000 +5.45% 1
Surrey +37 24 £28,000 -5.08% 1
City of London +64 13 £29,000 +5.45% 1
Berkshire +15 12 £29,500 +5.35% 2
Egham - 12 £30,250 -
Yorkshire +32 11 £26,000 +6.12%
West Yorkshire - 11 £26,000 -
Oxfordshire +8 10 £28,500 +54.05%
Abingdon - 9 £28,500 -
East of England +4 8 £21,500 -2.27% 5
West Midlands -12 8 £27,500 -15.38%
North West +15 7 £22,000 +4.76% 2
Maidenhead +1 7 £32,500 -
Hampshire +3 6 £20,000 -23.07% 1
South West -26 6 £23,500 -6.00%
Farnham - 5 £28,000 -
Wakefield - 5 £26,500 -
Cheshire +32 4 £21,000 +16.66%
Portsmouth +9 4 £19,875 -
Epsom +6 4 £26,500 +10.41%
Cambridgeshire +3 4 £32,000 +60.00% 2
Somerset +1 4 £23,500 +6.81%
Birmingham -29 4 £29,000 -10.76%
Bradford - 4 £23,500 -
Bath - 4 £23,500 -
Bromley - 4 £22,500 -
Hertfordshire +9 3 £21,000 -6.66% 1
Cambridge +7 3 £32,000 +60.00% 2

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 26 September 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 250 (75.53%) Windows
2 207 (62.54%) Microsoft
3 176 (53.17%) Active Directory
4 130 (39.27%) VMware
5 123 (37.16%) MS Excel
6 109 (32.93%) Windows 7
7 107 (32.33%) MS Exchange
8 104 (31.42%) Windows Server
9 101 (30.51%) Firewall
10 94 (28.40%) VMware Infrastructure
11 88 (26.59%) TCP/IP
12 80 (24.17%) Cisco
13 78 (23.56%) Windows Server 2008
14 76 (22.96%) SLA
15 75 (22.66%) DNS
15 75 (22.66%) Hyper-V
16 71 (21.45%) WAN
17 70 (21.15%) Citrix
18 66 (19.94%) Windows 8
18 66 (19.94%) ITIL
19 56 (16.92%) Windows Server 2012
20 55 (16.62%) MS Office
21 54 (16.31%) Microsoft Certification
21 54 (16.31%) Exchange Server 2010
22 52 (15.71%) Office 365
22 52 (15.71%) Windows 10
22 52 (15.71%) Windows XP
23 51 (15.41%) Linux
24 49 (14.80%) VPN
25 47 (14.20%) LAN

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (32.33%) MS Exchange
2 54 (16.31%) Exchange Server 2010
3 42 (12.69%) Exchange Server 2007
4 31 (9.37%) Exchange Server 2003
4 31 (9.37%) Exchange Server 2013
5 21 (6.34%) SharePoint
6 12 (3.63%) Skype for Business
7 9 (2.72%) Blackberry Enterprise Server
8 6 (1.81%) IIS
9 3 (0.91%) IBM Notes
10 1 (0.30%) Apache
10 1 (0.30%) Office Communications Server
Applications
1 123 (37.16%) MS Excel
2 55 (16.62%) MS Office
3 34 (10.27%) MS PowerPoint
4 1 (0.30%) MS Project
4 1 (0.30%) MS Visio
Cloud Services
1 52 (15.71%) Office 365
2 21 (6.34%) Microsoft Azure
3 4 (1.21%) Cloud Computing
4 1 (0.30%) Amazon AWS
Communications & Networking
1 101 (30.51%) Firewall
2 88 (26.59%) TCP/IP
3 75 (22.66%) DNS
4 71 (21.45%) WAN
5 49 (14.80%) VPN
6 47 (14.20%) LAN
7 46 (13.90%) VoIP
8 38 (11.48%) Internet
9 34 (10.27%) ADSL
10 29 (8.76%) SMTP
11 24 (7.25%) DHCP
12 19 (5.74%) Wi-Fi
13 18 (5.44%) SSL
14 14 (4.23%) SAN
15 13 (3.93%) VLAN
15 13 (3.93%) Wireless
16 11 (3.32%) Broadband
17 8 (2.42%) BGP
18 7 (2.11%) 3G
18 7 (2.11%) OSPF
Database & Business Intelligence
1 25 (7.55%) SQL Server
2 4 (1.21%) SQL Server 2008
2 4 (1.21%) SQL Server 2012
3 3 (0.91%) MySQL
3 3 (0.91%) SQL Server 2000
3 3 (0.91%) SQL Server 2005
4 2 (0.60%) Informix
4 2 (0.60%) PostgreSQL
5 1 (0.30%) MS Access
General
1 36 (10.88%) Finance
2 12 (3.63%) Telecoms
3 6 (1.81%) Banking
3 6 (1.81%) Retail
4 2 (0.60%) Law
5 1 (0.30%) Front Office
5 1 (0.30%) Games
5 1 (0.30%) Legal
5 1 (0.30%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (0.60%) HTML
2 1 (0.30%) LAMP
Miscellaneous
1 38 (11.48%) Blackberry
2 28 (8.46%) Smartphone
3 26 (7.85%) IVR
4 14 (4.23%) Data Centre
4 14 (4.23%) Driving Licence
5 12 (3.63%) Analytical Skills
6 11 (3.32%) iPhone
7 9 (2.72%) Replication
8 8 (2.42%) Computer Science
9 7 (2.11%) Data Protection Act
10 5 (1.51%) iPad
10 5 (1.51%) Statistics
11 4 (1.21%) Hedge funds
12 3 (0.91%) EMC VNX
12 3 (0.91%) NHS
13 2 (0.60%) Video Conferencing
14 1 (0.30%) Clustering
14 1 (0.30%) CMDB
14 1 (0.30%) Handset
14 1 (0.30%) PDA
Operating Systems
1 250 (75.53%) Windows
2 109 (32.93%) Windows 7
3 104 (31.42%) Windows Server
4 78 (23.56%) Windows Server 2008
5 66 (19.94%) Windows 8
6 56 (16.92%) Windows Server 2012
7 52 (15.71%) Windows 10
7 52 (15.71%) Windows XP
8 51 (15.41%) Linux
9 36 (10.88%) Windows Server 2003
10 22 (6.65%) Android
11 14 (4.23%) Windows Vista
12 12 (3.63%) Windows 2000 Server
13 9 (2.72%) Apple iOS
14 6 (1.81%) Mac OS X
15 4 (1.21%) Mac OS
16 3 (0.91%) Unix
17 2 (0.60%) Solaris
18 1 (0.30%) OS/2
18 1 (0.30%) Windows CE
Processes & Methodologies
1 66 (19.94%) ITIL
2 29 (8.76%) Kalman Filter
3 28 (8.46%) Service Delivery
4 27 (8.16%) Asset Management
5 23 (6.95%) IT Asset Management
5 23 (6.95%) Trend Analysis
6 22 (6.65%) Email Filtering
6 22 (6.65%) Web Filtering
7 19 (5.74%) Service Management
8 17 (5.14%) Incident Management
9 16 (4.83%) Data Protection
10 15 (4.53%) Disaster Recovery
11 10 (3.02%) Mobile Device Management
12 8 (2.42%) E-Commerce
12 8 (2.42%) Network Management
13 7 (2.11%) Capacity Planning
13 7 (2.11%) CRM
13 7 (2.11%) Performance Monitoring
14 6 (1.81%) Migration
14 6 (1.81%) Time Management
Programming Languages
1 25 (7.55%) SQL
2 11 (3.32%) PowerShell
3 6 (1.81%) VB
4 4 (1.21%) Java
5 2 (0.60%) C
6 1 (0.30%) PHP
6 1 (0.30%) Shell Script
Qualifications
1 54 (16.31%) Microsoft Certification
2 31 (9.37%) MCSE
3 30 (9.06%) Cisco Certification
4 29 (8.76%) MCSA
5 26 (7.85%) CCNA
6 25 (7.55%) MCITP
7 16 (4.83%) MCP
8 15 (4.53%) Degree
9 12 (3.63%) ITIL Certification
10 9 (2.72%) Security Cleared
11 8 (2.42%) CCNP
12 7 (2.11%) JNCIA
13 6 (1.81%) CCIE
13 6 (1.81%) ITIL Foundation Certificate
14 4 (1.21%) A+ Certification
14 4 (1.21%) Network+ Certification
14 4 (1.21%) SC Cleared
15 3 (0.91%) DBS Check
15 3 (0.91%) VCP5
15 3 (0.91%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 76 (22.96%) SLA
2 6 (1.81%) ISO/IEC 27001
System Software
1 176 (53.17%) Active Directory
2 94 (28.40%) VMware Infrastructure
3 75 (22.66%) Hyper-V
4 28 (8.46%) XenApp
5 13 (3.93%) Terminal Services
6 12 (3.63%) VMware ESX
6 12 (3.63%) vSphere
7 6 (1.81%) XenDesktop
8 5 (1.51%) VMware ESXi
8 5 (1.51%) XenServer
9 3 (0.91%) Virtual Machines
10 2 (0.60%) Citrix Presentation Server
11 1 (0.30%) BitLocker
11 1 (0.30%) Firmware
11 1 (0.30%) VMware Server
Systems Management
1 28 (8.46%) Backup Exec
2 25 (7.55%) SCCM
3 5 (1.51%) SCOM
4 4 (1.21%) SCVMM
5 3 (0.91%) Cisco CUCM
5 3 (0.91%) DameWare
5 3 (0.91%) Forefront Identity Manager
5 3 (0.91%) Microsoft Intune
5 3 (0.91%) Nagios
5 3 (0.91%) Norton AntiVirus
5 3 (0.91%) Perfmon
6 2 (0.60%) Opsview
6 2 (0.60%) ZABBIX
7 1 (0.30%) AirWatch
7 1 (0.30%) PaperCut
7 1 (0.30%) SCSM
7 1 (0.30%) XenMobile
7 1 (0.30%) Zenoss
Vendors
1 207 (62.54%) Microsoft
2 130 (39.27%) VMware
3 80 (24.17%) Cisco
4 70 (21.15%) Citrix
5 37 (11.18%) Mitel
6 33 (9.97%) Symantec
7 28 (8.46%) SonicWALL
8 24 (7.25%) Dell
9 21 (6.34%) HP
10 20 (6.04%) Apple
11 9 (2.72%) WatchGuard
12 7 (2.11%) Sage
12 7 (2.11%) Veeam
13 5 (1.51%) EMC
13 5 (1.51%) Juniper
13 5 (1.51%) ServiceNow
14 4 (1.21%) Avaya
14 4 (1.21%) Remedy
15 3 (0.91%) NetApp
15 3 (0.91%) Red Hat
Newbury, Berkshire
ComputAppoint
Salary: £22000 - £24000 per annum + benefits
Posted: 18 hours ago
City, London
Involved Solutions Ltd
Salary: £30000.00 - £35000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 4 days ago
Guildford, Surrey
Etech Partners
Salary: Up to £30,000 per annum + Benefits
Posted: 5 days ago
Brentwood, Essex
Montash
Salary: £21000 - £26000 per annum
Posted: 18 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £32000 per annum + Awesome+Prospects
Posted: 3 days ago
Kilmarnock, Ayrshire
NSK International Consultants Ltd
Salary: Up to £17,000 per annum
Posted: 6 days ago
Slough, Berkshire
Yoh
Salary: £30000 - £35000 per annum + 10% bonus
Posted: 17 hours ago
Essex
Montash Associates
Salary: £21000 - £26000 per annum
Posted: 11 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum plus excellent benefits
Posted: 6 days ago
Cambridge
People Source Consulting
Salary: £14000 - £16000 per annum + Fantastic Benefits Package
Posted: 20 days ago