The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Engineer
UK
Rank 763 829 763
Rank change year-on-year
+66 -66
Permanent jobs requiring a Service Desk Engineer 94 117 190
As % of all permanent IT jobs located in the UK 0.11% 0.11% 0.18%
As % of the Job Titles category 0.12% 0.12% 0.18%
Number of salaries quoted 89 98 165
Median salary £25,000 £23,000 £27,500
Median salary % change year-on-year
+8.69% -16.36%
90% offered a salary of more than £20,100 £18,500 £19,700
10% offered a salary of more than £34,200 £35,000 £35,000
UK excluding London median salary £23,500 £22,810 £22,500
% change year-on-year
+3.02% +1.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81156 98559 103265
As % of all permanent IT jobs located in the UK 96.34% 96.44% 96.68%
Number of salaries quoted 67379 82685 85216
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 24 February 2017 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +80 92 £25,000 +5.26% 12
South East +61 46 £23,000 -6.12% 4
London +52 16 £26,500 +1.92% 2
Hampshire +32 13 £22,000 -8.33% 2
Berkshire +42 12 £23,500 -57.27%
North West -6 11 £26,500 +17.77% 1
Surrey +54 10 £26,000 +6.12% 2
South West +1 10 £24,750 +10.00% 1
Buckinghamshire +18 8 £26,000 +8.33%
Cheshire +19 6 £26,750 +18.88%
Southampton - 6 £22,000 - 2
Newbury - 6 £24,500 -
High Wycombe +4 5 £26,250 -0.94%
Manchester -19 5 £19,500 +11.42% 1
Bristol - 5 £25,000 -
East of England +22 4 £33,000 - 1
Epsom +7 4 £23,000 -20.68% 1
Eastleigh - 4 £22,000 -
Reading +46 3 £23,000 -58.18%
West Midlands +25 3 £25,000 -16.66% 1
Milton Keynes +14 3 £26,000 +36.84%
Brighton - 3 £21,500 -
Macclesfield - 3 £26,500 -
Woking - 3 £33,000 -
East Sussex - 3 £21,500 -
City of London +31 2 £41,000 +32.25% 1
Cambridgeshire +10 2 £24,500 -
Redruth +6 2 £17,000 - 1
Cornwall -6 2 £17,000 - 1
Slough - 2 £25,500 -

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 24 February 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 140 (66.99%) Windows
2 116 (55.50%) Microsoft
3 107 (51.20%) Active Directory
4 64 (30.62%) Windows 7
5 60 (28.71%) VMware
6 59 (28.23%) Windows Server
7 57 (27.27%) MS Exchange
8 56 (26.79%) Cisco
9 55 (26.32%) MS Excel
9 55 (26.32%) ITIL
10 52 (24.88%) MS Office
11 43 (20.57%) Firewall
12 39 (18.66%) VoIP
12 39 (18.66%) Windows Server 2008
13 37 (17.70%) SLA
14 35 (16.75%) VMware Infrastructure
14 35 (16.75%) Office 365
15 34 (16.27%) Citrix
16 33 (15.79%) WAN
16 33 (15.79%) TCP/IP
17 31 (14.83%) Telecoms
17 31 (14.83%) Hyper-V
18 30 (14.35%) Exchange Server 2010
19 28 (13.40%) LAN
19 28 (13.40%) Microsoft Certification
20 25 (11.96%) Windows 8
21 22 (10.53%) Windows Server 2012
21 22 (10.53%) SQL
21 22 (10.53%) Finance
22 21 (10.05%) MCP

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (27.27%) MS Exchange
2 30 (14.35%) Exchange Server 2010
3 18 (8.61%) Exchange Server 2013
4 16 (7.66%) Exchange Server 2007
5 9 (4.31%) Skype for Business
6 7 (3.35%) Exchange Server 2003
6 7 (3.35%) SharePoint
7 2 (0.96%) IIS
8 1 (0.48%) Blackberry Enterprise Server
8 1 (0.48%) CMS
8 1 (0.48%) GroupWise
8 1 (0.48%) SharePoint 2013
Applications
1 55 (26.32%) MS Excel
2 52 (24.88%) MS Office
3 4 (1.91%) MS PowerPoint
4 1 (0.48%) Adobe Creative Suite
Business Applications
1 8 (3.83%) SAP Oil and Gas
2 1 (0.48%) Dynamics CRM
2 1 (0.48%) Dynamics NAV
Cloud Services
1 35 (16.75%) Office 365
2 17 (8.13%) Microsoft Azure
3 7 (3.35%) Cloud Computing
4 2 (0.96%) Amazon AWS
5 1 (0.48%) Dropbox
Communications & Networking
1 43 (20.57%) Firewall
2 39 (18.66%) VoIP
3 33 (15.79%) TCP/IP
3 33 (15.79%) WAN
4 28 (13.40%) LAN
5 19 (9.09%) VPN
6 16 (7.66%) DNS
7 13 (6.22%) Wireless
8 11 (5.26%) Unified Communications
9 9 (4.31%) VLAN
10 8 (3.83%) ADSL
10 8 (3.83%) Internet
11 7 (3.35%) DHCP
11 7 (3.35%) Skype
12 6 (2.87%) Remote Desktop
13 5 (2.39%) PBX
13 5 (2.39%) SSL
14 4 (1.91%) 3G
14 4 (1.91%) SAN
14 4 (1.91%) SMTP
Database & Business Intelligence
1 19 (9.09%) SQL Server
2 3 (1.44%) SQL Server 2005
2 3 (1.44%) SQL Server 2008
3 1 (0.48%) MySQL
Development Applications
1 8 (3.83%) JIRA
General
1 31 (14.83%) Telecoms
2 22 (10.53%) Finance
3 11 (5.26%) Manufacturing
4 8 (3.83%) Electronics
4 8 (3.83%) Marketing
5 6 (2.87%) Banking
6 2 (0.96%) Back Office
6 2 (0.96%) French Language
6 2 (0.96%) Front Office
6 2 (0.96%) German Language
6 2 (0.96%) Investment Banking
6 2 (0.96%) Legal
7 1 (0.48%) Billing
7 1 (0.48%) Private Banking
Miscellaneous
1 19 (9.09%) Driving Licence
2 14 (6.70%) iPad
3 10 (4.78%) Data Centre
4 9 (4.31%) Analytical Skills
5 6 (2.87%) Blackberry
6 4 (1.91%) Video Conferencing
7 3 (1.44%) iPhone
7 3 (1.44%) Management Information System
7 3 (1.44%) Smartphone
8 2 (0.96%) Client/Server
8 2 (0.96%) CMDB
9 1 (0.48%) EPoS
9 1 (0.48%) Hedge funds
9 1 (0.48%) User Experience
Operating Systems
1 140 (66.99%) Windows
2 64 (30.62%) Windows 7
3 59 (28.23%) Windows Server
4 39 (18.66%) Windows Server 2008
5 25 (11.96%) Windows 8
6 22 (10.53%) Windows Server 2012
7 18 (8.61%) Windows 10
8 16 (7.66%) Linux
9 12 (5.74%) Windows XP
10 9 (4.31%) Windows Server 2003
11 8 (3.83%) Unix
12 3 (1.44%) Windows Phone
13 2 (0.96%) Mac OS
13 2 (0.96%) Mac OS X
14 1 (0.48%) Apple iOS
Processes & Methodologies
1 55 (26.32%) ITIL
2 17 (8.13%) Incident Management
3 12 (5.74%) Data Protection
4 10 (4.78%) Programme Management
5 9 (4.31%) Process Improvement
5 9 (4.31%) Service Management
6 8 (3.83%) Business Intelligence
6 8 (3.83%) Digital Marketing
6 8 (3.83%) ITSM
6 8 (3.83%) Project Management
7 7 (3.35%) B2B
8 6 (2.87%) Agile Software Development
9 5 (2.39%) Email Filtering
9 5 (2.39%) Kalman Filter
9 5 (2.39%) Mobile Device Management
9 5 (2.39%) Web Filtering
10 4 (1.91%) Knowledge Management
10 4 (1.91%) Mentoring
10 4 (1.91%) Network Management
10 4 (1.91%) Network Monitoring
Programming Languages
1 22 (10.53%) SQL
2 2 (0.96%) PowerShell
3 1 (0.48%) C
3 1 (0.48%) Java
Qualifications
1 28 (13.40%) Microsoft Certification
2 21 (10.05%) MCP
3 20 (9.57%) MCSE
4 17 (8.13%) MCSA
5 16 (7.66%) CCNA
5 16 (7.66%) Cisco Certification
6 12 (5.74%) MCITP
7 11 (5.26%) DBS Check
8 6 (2.87%) A+ Certification
8 6 (2.87%) Degree
8 6 (2.87%) VCP5
8 6 (2.87%) VMware Certified Professional (VCP)
9 5 (2.39%) Microsoft Certified Architect
10 4 (1.91%) Network+ Certification
11 3 (1.44%) CCNP
11 3 (1.44%) CCSA
11 3 (1.44%) CCSE
11 3 (1.44%) MCTS
12 2 (0.96%) CCENT
12 2 (0.96%) Security Cleared
Quality Assurance & Compliance
1 37 (17.70%) SLA
2 2 (0.96%) COBIT
2 2 (0.96%) Data Quality
2 2 (0.96%) ISO/IEC 27001
System Software
1 107 (51.20%) Active Directory
2 35 (16.75%) VMware Infrastructure
3 31 (14.83%) Hyper-V
4 2 (0.96%) XenApp
5 1 (0.48%) BitLocker
5 1 (0.48%) NDS
5 1 (0.48%) NetIQ eDirectory
5 1 (0.48%) Terminal Services
5 1 (0.48%) Virtual Desktop
5 1 (0.48%) VMware ESXi
5 1 (0.48%) VMware Workstation
5 1 (0.48%) XenDesktop
5 1 (0.48%) XenServer
Systems Management
1 11 (5.26%) Backup Exec
1 11 (5.26%) SCCM
2 4 (1.91%) Norton AntiVirus
3 1 (0.48%) AirWatch
3 1 (0.48%) SolarWinds Orion
Vendors
1 116 (55.50%) Microsoft
2 60 (28.71%) VMware
3 56 (26.79%) Cisco
4 34 (16.27%) Citrix
5 14 (6.70%) Symantec
6 11 (5.26%) Dell
7 10 (4.78%) Apple
8 8 (3.83%) HP
8 8 (3.83%) SAP
8 8 (3.83%) SonicWALL
9 7 (3.35%) Mitel
10 6 (2.87%) Bloomberg
11 5 (2.39%) NetApp
11 5 (2.39%) Reuters
12 4 (1.91%) Avaya
12 4 (1.91%) Kaspersky
12 4 (1.91%) WatchGuard
13 3 (1.44%) CheckPoint
13 3 (1.44%) IBM
13 3 (1.44%) Remedy
Brentwood, Essex
Shawbrook
Posted: Yesterday
Guildford, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCES training
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 3 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 3 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £17000 per annum
Posted: 3 days ago
Nottingham
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22500.00 per annum
Posted: 9 days ago
Southampton
Spectrum IT
Salary: £24000 per annum + Benefits
Posted: 17 days ago
London
Bluetown Online LTD
Salary: £27000 - £30000 per annum
Posted: 16 days ago
Southampton
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Salary: £25000 - £28000 per annum + Benefits
Posted: 16 days ago