The statistics below represent IT jobs advertised across the UK that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 763 752 890
Rank change year-on-year
-11 +138
Permanent jobs requiring a Service Desk Engineer 181 222 121
As % of all permanent IT jobs located in the UK 0.18% 0.20% 0.100%
As % of the Job Titles category 0.18% 0.21% 0.10%
Number of salaries quoted 165 183 106
Median salary £25,000 £25,000 £25,000
90% offered a salary of more than £20,350 £19,650 £21,300
10% offered a salary of more than £35,000 £35,700 £32,500
UK excluding London median salary £24,500 £22,500 £23,000
% change year-on-year
+8.88% -2.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99004 106428 116772
As % of all permanent IT jobs located in the UK 96.24% 96.46% 96.44%
Number of salaries quoted 83229 86820 94728
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the UK

Service Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer within the UK.

Service Desk Engineer Salary Trend in the UK

Service Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Engineer over the 3 months to 3 May 2016 within the UK.

Service Desk Engineer Salary Histogram in the UK

Service Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 175 £25,000 - 15
South East +9 69 £24,500 +8.88% 4
London -56 42 £26,500 -5.35% 3
South West +33 24 £22,500 +11.11% 2
Surrey -21 19 £24,500 -11.71% 1
Yorkshire +19 13 £24,250 +31.08% 2
Oxfordshire -14 13 £28,250 +48.68% 2
Hampshire +20 12 £24,500 -14.78%
Cornwall - 12 £18,750 - 1
Redruth - 12 £18,750 - 1
West Sussex +7 11 £22,000 +15.78% 1
City of London +60 10 £31,500 -0.78% 1
Birmingham -9 10 £30,000 +33.33% 2
West Midlands -14 10 £30,000 +33.33% 3
Abingdon -20 10 £28,250 - 1
Buckinghamshire +22 9 £25,500 +17.24%
Wiltshire +4 9 £22,750 +12.34%
Chippenham - 9 £22,500 -
West Yorkshire +22 8 £26,000 +30.00% 2
High Wycombe +6 7 £25,500 +27.50%
East of England +7 6 £32,250 +46.59% 1
Newcastle upon Tyne - 6 £27,500 -
North East - 6 £27,500 -
Tyne and Wear - 6 £27,500 -
Bradford - 6 £26,000 -
Horsham - 5 £19,500 - 1
Fareham - 5 £24,000 -
Farnborough - 5 £24,500 -
Cambridgeshire - 4 £40,000 -
North West +31 3 £17,500 -

Service Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 3 May 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Engineer in the job title.

1 196 (69.01%) Windows
2 161 (56.69%) Active Directory
3 154 (54.23%) Microsoft
4 102 (35.92%) Windows 7
5 83 (29.23%) MS Exchange
6 74 (26.06%) VMware
7 72 (25.35%) ITIL
8 70 (24.65%) Firewall
9 69 (24.30%) MS Excel
10 66 (23.24%) Cisco
11 61 (21.48%) Windows Server
12 59 (20.77%) WAN
13 58 (20.42%) MS Office
14 56 (19.72%) LAN
15 55 (19.37%) VPN
15 55 (19.37%) Citrix
16 53 (18.66%) TCP/IP
17 48 (16.90%) VMware Infrastructure
18 47 (16.55%) SLA
19 45 (15.85%) DNS
20 43 (15.14%) Exchange Server 2010
21 42 (14.79%) Windows Server 2012
21 42 (14.79%) Microsoft Certification
22 40 (14.08%) Cisco Certification
23 38 (13.38%) Windows Server 2003
24 36 (12.68%) Windows 8
25 35 (12.32%) MCSA
25 35 (12.32%) Windows Server 2008
26 34 (11.97%) Linux
26 34 (11.97%) VoIP

Service Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (29.23%) MS Exchange
2 43 (15.14%) Exchange Server 2010
3 29 (10.21%) Exchange Server 2007
4 23 (8.10%) Skype for Business
5 15 (5.28%) Blackberry Enterprise Server
6 14 (4.93%) Exchange Server 2003
7 13 (4.58%) Exchange Server 2013
8 8 (2.82%) SharePoint
9 4 (1.41%) IBM Notes
10 2 (0.70%) IIS
10 2 (0.70%) SharePoint 2010
10 2 (0.70%) WebSphere
11 1 (0.35%) Apache
11 1 (0.35%) Confluence
11 1 (0.35%) IBM Domino
Applications
1 69 (24.30%) MS Excel
2 58 (20.42%) MS Office
3 10 (3.52%) MS PowerPoint
4 2 (0.70%) MS Visio
5 1 (0.35%) MS Project
Business Applications
1 1 (0.35%) Dynamics CRM
1 1 (0.35%) Dynamics NAV
Cloud Services
1 34 (11.97%) Office 365
2 12 (4.23%) Microsoft Azure
3 3 (1.06%) Dropbox
4 1 (0.35%) SaaS
Communications & Networking
1 70 (24.65%) Firewall
2 59 (20.77%) WAN
3 56 (19.72%) LAN
4 55 (19.37%) VPN
5 53 (18.66%) TCP/IP
6 45 (15.85%) DNS
7 34 (11.97%) VoIP
8 33 (11.62%) DHCP
9 19 (6.69%) Internet
10 16 (5.63%) VLAN
11 15 (5.28%) PBX
12 13 (4.58%) Cisco ASA
13 12 (4.23%) Wireless
14 11 (3.87%) SMTP
15 9 (3.17%) BGP
15 9 (3.17%) Broadband
15 9 (3.17%) Wi-Fi
16 8 (2.82%) ADSL
16 8 (2.82%) FWSM
16 8 (2.82%) OSPF
Database & Business Intelligence
1 11 (3.87%) SQL Server
2 8 (2.82%) MySQL
3 3 (1.06%) Informix
3 3 (1.06%) PostgreSQL
4 2 (0.70%) SQL Server 2008
4 2 (0.70%) SQL Server 2012
5 1 (0.35%) MS Access
5 1 (0.35%) SQL Server 2000
5 1 (0.35%) SQL Server 2005
General
1 23 (8.10%) Finance
2 19 (6.69%) Telecoms
3 6 (2.11%) Law
3 6 (2.11%) Retail
4 4 (1.41%) Banking
5 3 (1.06%) Games
6 2 (0.70%) French Language
6 2 (0.70%) German Language
6 2 (0.70%) Legal
7 1 (0.35%) Marketing
7 1 (0.35%) Private Banking
Libraries, Frameworks & Software Standards
1 2 (0.70%) CSS
1 2 (0.70%) HTML
2 1 (0.35%) LAMP
Miscellaneous
1 25 (8.80%) Blackberry
2 21 (7.39%) Driving Licence
3 12 (4.23%) Data Protection Act
3 12 (4.23%) iPhone
4 11 (3.87%) Data Centre
5 9 (3.17%) Analytical Skills
6 8 (2.82%) CMDB
7 7 (2.46%) IVR
8 6 (2.11%) Replication
9 5 (1.76%) Hedge funds
9 5 (1.76%) iPad
9 5 (1.76%) Management Information System
10 4 (1.41%) Video Conferencing
11 3 (1.06%) Computer Science
12 2 (0.70%) Mathematics
12 2 (0.70%) NHS
13 1 (0.35%) Fat Client
13 1 (0.35%) Informatics
13 1 (0.35%) iSeries
13 1 (0.35%) Thin Client
Operating Systems
1 196 (69.01%) Windows
2 102 (35.92%) Windows 7
3 61 (21.48%) Windows Server
4 42 (14.79%) Windows Server 2012
5 38 (13.38%) Windows Server 2003
6 36 (12.68%) Windows 8
7 35 (12.32%) Windows Server 2008
8 34 (11.97%) Linux
9 27 (9.51%) Windows XP
10 24 (8.45%) Windows 10
11 13 (4.58%) Android
12 11 (3.87%) Mac OS
12 11 (3.87%) Mac OS X
13 10 (3.52%) Solaris
13 10 (3.52%) Windows 2000 Server
14 7 (2.46%) Unix
15 5 (1.76%) Apple iOS
16 4 (1.41%) AIX
17 2 (0.70%) HPUX
17 2 (0.70%) Ubuntu
Processes & Methodologies
1 72 (25.35%) ITIL
2 15 (5.28%) Service Management
3 14 (4.93%) Data Protection
4 12 (4.23%) Capacity Planning
5 11 (3.87%) ITIL V3
6 10 (3.52%) Incident Management
6 10 (3.52%) Service Delivery
7 9 (3.17%) ITSM
7 9 (3.17%) Kalman Filter
8 8 (2.82%) Configuration Management
8 8 (2.82%) Mobile Device Management
8 8 (2.82%) Network Monitoring
8 8 (2.82%) Time Management
9 7 (2.46%) Agile Software Development
9 7 (2.46%) Change Management
9 7 (2.46%) Migration
9 7 (2.46%) Problem Management
10 6 (2.11%) Project Planning
11 5 (1.76%) Asset Management
11 5 (1.76%) Release Management
Programming Languages
1 20 (7.04%) SQL
2 10 (3.52%) C
3 8 (2.82%) PowerShell
4 7 (2.46%) VB
5 2 (0.70%) JavaScript
6 1 (0.35%) Java
6 1 (0.35%) PHP
6 1 (0.35%) Shell Script
Qualifications
1 42 (14.79%) Microsoft Certification
2 40 (14.08%) Cisco Certification
3 35 (12.32%) MCSA
4 30 (10.56%) CCNA
4 30 (10.56%) MCSE
5 26 (9.15%) Security Cleared
6 18 (6.34%) SC Cleared
7 16 (5.63%) MCP
8 15 (5.28%) ITIL Certification
8 15 (5.28%) MCITP
9 12 (4.23%) MCTS
9 12 (4.23%) Network+ Certification
10 9 (3.17%) CCNP
10 9 (3.17%) Degree
11 8 (2.82%) MOS
12 5 (1.76%) JNCIA
13 4 (1.41%) A+ Certification
13 4 (1.41%) MCDST
14 3 (1.06%) CCA
14 3 (1.06%) Citrix Certification
Quality Assurance & Compliance
1 47 (16.55%) SLA
System Software
1 161 (56.69%) Active Directory
2 48 (16.90%) VMware Infrastructure
3 28 (9.86%) XenApp
4 25 (8.80%) Hyper-V
5 11 (3.87%) Terminal Services
5 11 (3.87%) VMware ESX
6 8 (2.82%) Firmware
6 8 (2.82%) XenDesktop
7 6 (2.11%) Citrix Presentation Server
8 3 (1.06%) vSphere
9 1 (0.35%) VMware ESXi
Systems Management
1 25 (8.80%) SCCM
2 10 (3.52%) Nagios
3 9 (3.17%) Opsview
3 9 (3.17%) ZABBIX
4 6 (2.11%) Backup Exec
5 4 (1.41%) DameWare
6 2 (0.70%) Cisco CUCM
6 2 (0.70%) Forefront Identity Manager
6 2 (0.70%) SCOM
6 2 (0.70%) SCVMM
7 1 (0.35%) Perfmon
7 1 (0.35%) Zenoss
Vendors
1 154 (54.23%) Microsoft
2 74 (26.06%) VMware
3 66 (23.24%) Cisco
4 55 (19.37%) Citrix
5 26 (9.15%) Apple
6 22 (7.75%) Juniper
7 21 (7.39%) HP
8 17 (5.99%) SolarWinds
9 12 (4.23%) WatchGuard
10 11 (3.87%) CheckPoint
10 11 (3.87%) F5
11 10 (3.52%) Avaya
11 10 (3.52%) Dell
12 9 (3.17%) Mitel
12 9 (3.17%) Red Hat
12 9 (3.17%) SonicWALL
13 8 (2.82%) Extreme Networks
13 8 (2.82%) Palo Alto
14 6 (2.11%) Symantec
15 4 (1.41%) Sage
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £18000 - £23000 per annum
Posted: 3 days ago
London
Austin Fraser
Salary: £25000 - £30000 per annum + Package
Posted: 3 days ago
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Oldbury, West Midlands (County)
Uniting Ambition
Salary: £20k - 25k per year + Pension, Holidays, Life Assurance, Training Fund
Posted: 4 days ago
Horsham, West Sussex
ninesharp
Salary: £18000 - £24000 per annum + 25 Days Holiday, Pension etc
Posted: 4 days ago
Bristol, Avon
Experis Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Halifax, West Yorkshire
FT Select
Salary: £20,250 per annum (will increase by 10% once certain targets are met)
Posted: 5 days ago
Norwich, Norfolk
Capita Resourcing - IT Resourcing
Salary: £21000 - £28000 per annum
Posted: 6 days ago
City, London
Asset Resourcing Ltd
Salary: £50000 per annum + benefits
Posted: 6 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 8 days ago
Abingdon, Oxfordshire
RM plc
Salary: £25000 - £32000 per annum + Bonus & Benefits
Posted: 13 days ago
Guildford, Surrey
Pro Drive iT
Salary: From £18,000 to £22,000 per annum
Posted: 25 days ago