The table below looks at the statistics for the Service Desk Supervisor role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Supervisor in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Desk Supervisor
Rank 878 869 896
Rank change year-on-year
-9 +27
Permanent jobs requiring a Service Desk Supervisor 19 30 2
As % of all permanent IT jobs located in the UK 0.017% 0.028% 0.002%
As % of the Job Titles category 0.018% 0.029% 0.002%
Number of salaries quoted 19 30 2
Average salary £35,000 £30,000 £26,750
Average salary % change year-on-year
+16.66% +12.14%
90% offered a salary of more than £25,400 £27,000 £24,950
10% offered a salary of more than £35,500 £38,000 £28,550
UK excluding London average salary £35,000 £29,000 £26,750
% change year-on-year
+20.68% +8.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107606 103134 107111
As % of all permanent IT jobs located in the UK 94.61% 94.59% 95.25%
Number of salaries quoted 88212 85621 91371
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Supervisor
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Supervisor in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Supervisor Jobs Demand Trend in the UK

Service Desk Supervisor
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Supervisor within the UK.

Service Desk Supervisor Salary Trend in the UK

Service Desk Supervisor
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Supervisor over the 3 months to 31 October 2014 within the UK.

Service Desk Supervisor Salary Histogram in the UK

Service Desk Supervisor
Top 18 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Supervisor within the UK over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 18 £35,000 +16.66% 3
South East -2 10 £35,000 +26.42%
Oxfordshire - 9 £35,000 -
London +12 5 £35,500 -6.57%
City of London - 4 £33,500 -
Hampshire -3 1 £27,000 -2.47%
South West -30 1 £30,500 +1.66%
Wales - 1 £25,500 -
West Midlands - 1 £25,000 - 2
Yorkshire - 1 £24,000 - 1
South Wales - 1 £25,500 -
North Yorkshire - 1 £24,000 - 1
Basingstoke - 1 £27,000 -
Birmingham - 1 £25,000 - 2
Cardiff - 1 £25,500 -
Middlesbrough - 1 £24,000 - 1
Oxford - 1 £35,000 -
Gloucestershire - 1 £30,500 -

Service Desk Supervisor
Top 30 Related IT Skills

For the 6 months to 31 October 2014, IT jobs within the UK that cited Service Desk Supervisor in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Supervisor in their job title.

1 20 (76.92%) Windows
2 18 (69.23%) ITIL
3 13 (50.00%) Microsoft
4 12 (46.15%) MS Excel
5 11 (42.31%) ITIL Certification
6 9 (34.62%) MCP
7 8 (30.77%) SLA
7 8 (30.77%) Active Directory
7 8 (30.77%) Citrix
8 6 (23.08%) Mentoring
9 5 (19.23%) Law
9 5 (19.23%) VMware
9 5 (19.23%) MS Exchange
9 5 (19.23%) MS Office
10 3 (11.54%) Legal
10 3 (11.54%) Service Delivery
10 3 (11.54%) Windows Server 2012
10 3 (11.54%) Windows Server 2008
10 3 (11.54%) Windows 7
10 3 (11.54%) Windows Server 2003
11 2 (7.69%) Problem Management
11 2 (7.69%) Incident Management
11 2 (7.69%) Windows 8
11 2 (7.69%) Coaching
11 2 (7.69%) ITSM
11 2 (7.69%) Cisco
12 1 (3.85%) SharePoint
12 1 (3.85%) LAN
12 1 (3.85%) WAN
12 1 (3.85%) FTP

Service Desk Supervisor
Top Related IT Skills by Category

For the 6 months to 31 October 2014, IT jobs within the UK that cited Service Desk Supervisor in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Supervisor in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) MS Exchange
2 1 (3.85%) WorkSite
2 1 (3.85%) Exchange Server 2007
2 1 (3.85%) Confluence
2 1 (3.85%) SharePoint 2010
2 1 (3.85%) SharePoint
Applications
1 12 (46.15%) MS Excel
2 5 (19.23%) MS Office
Communications & Networking
1 1 (3.85%) LAN
1 1 (3.85%) WAN
1 1 (3.85%) FTP
1 1 (3.85%) VPN
1 1 (3.85%) SAN
General
1 5 (19.23%) Law
2 3 (11.54%) Legal
3 1 (3.85%) Retail
3 1 (3.85%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.85%) HTML
1 1 (3.85%) CSS
1 1 (3.85%) XML
1 1 (3.85%) Flash
1 1 (3.85%) HTML5
Miscellaneous
1 1 (3.85%) IVR
1 1 (3.85%) Statistics
1 1 (3.85%) Analytical Skills
Operating Systems
1 20 (76.92%) Windows
2 3 (11.54%) Windows Server 2003
2 3 (11.54%) Windows Server 2008
2 3 (11.54%) Windows 7
2 3 (11.54%) Windows Server 2012
3 2 (7.69%) Windows 8
4 1 (3.85%) Android
Processes & Methodologies
1 18 (69.23%) ITIL
2 6 (23.08%) Mentoring
3 3 (11.54%) Service Delivery
4 2 (7.69%) ITSM
4 2 (7.69%) Incident Management
4 2 (7.69%) Coaching
4 2 (7.69%) Problem Management
5 1 (3.85%) ITIL V3
5 1 (3.85%) Performance Monitoring
5 1 (3.85%) Line Management
5 1 (3.85%) Web Development
5 1 (3.85%) Service Management
5 1 (3.85%) Workflow
5 1 (3.85%) Information Security
5 1 (3.85%) Document Management
Programming Languages
1 1 (3.85%) JavaScript
Qualifications
1 11 (42.31%) ITIL Certification
2 9 (34.62%) MCP
3 1 (3.85%) MCSE
3 1 (3.85%) Microsoft Certification
3 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 8 (30.77%) Active Directory
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) XenApp
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) Cisco UCCX
Vendors
1 13 (50.00%) Microsoft
2 8 (30.77%) Citrix
3 5 (19.23%) VMware
4 2 (7.69%) Cisco
5 1 (3.85%) Altiris
5 1 (3.85%) Apple
Middlesbrough, Cleveland
4it Recruitment Ltd
Salary: Up to £24,000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
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Salary: Up to £25,000 per annum Pension, Life Assurance
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Birmingham, West Midlands (County)
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