Service Desk Support Analyst
UK
The median Service Desk Support Analyst salary in the UK is £26,000 per year according to job vacancies posted during the 6 months to 25 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 25 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 844 | 911 | 1062 |
| Rank change year-on-year | +67 | +151 | -229 |
| Permanent jobs requiring a Service Desk Support Analyst | 50 | 78 | 134 |
| As % of all permanent jobs advertised in the UK | 0.051% | 0.074% | 0.087% |
| As % of the Job Titles category | 0.054% | 0.081% | 0.091% |
| Number of salaries quoted | 48 | 72 | 115 |
| 10th Percentile | £22,000 | £24,000 | £19,313 |
| 25th Percentile | £23,750 | £25,938 | £21,000 |
| Median annual salary (50th Percentile) | £26,000 | £32,250 | £25,000 |
| Median % change year-on-year | -19.38% | +29.00% | +4.17% |
| 75th Percentile | £31,688 | £35,813 | £30,000 |
| 90th Percentile | £37,500 | £38,750 | £34,586 |
| UK excluding London median annual salary | £25,500 | £27,500 | £24,000 |
| % change year-on-year | -7.27% | +14.58% | +1.05% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,894 | 96,310 | 147,847 |
| % of permanent jobs with a recognized job title | 94.63% | 91.58% | 96.06% |
| Number of salaries quoted | 66,756 | 60,420 | 85,018 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,923 | £60,000 | £60,000 |
| Median % change year-on-year | -11.80% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Service Desk Support Analyst
Job Vacancy Trend
Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support Analyst.
Service Desk Support Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Support Analyst over the 6 months to 25 April 2024.
Service Desk Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support Analyst within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +80 | 43 | £26,000 | -20.00% | 4 |
| UK excluding London | -8 | 36 | £25,500 | -7.27% | 6 |
| North of England | +52 | 15 | £24,500 | -20.97% | 1 |
| South East | +7 | 11 | £26,000 | -5.45% | 2 |
| Yorkshire | - | 11 | £24,500 | - | |
| London | +108 | 10 | £35,000 | - | |
| Work from Home | +69 | 8 | £25,750 | -18.90% | 2 |
| East of England | +24 | 4 | £27,548 | +18.48% | 1 |
| North West | +13 | 4 | £21,000 | -34.38% | 1 |
| Northern Ireland | +22 | 2 | £31,500 | +8.62% | 1 |
| West Midlands | +19 | 2 | £26,250 | +2.94% | |
| Midlands | +7 | 2 | £26,250 | +2.94% | |
| South West | -24 | 1 | £35,000 | +12.90% | 1 |
| Scotland | -60 | 1 | - | - |
Service Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 25 April 2024, Service Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support Analyst in the job title.
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Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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