The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 836 836 870
Rank change year-on-year
0 +34
Permanent jobs requiring a Service Desk Team Leader 100 139 136
As % of all permanent IT jobs located in the UK 0.10% 0.13% 0.11%
As % of the Job Titles category 0.11% 0.13% 0.12%
Number of salaries quoted 61 122 121
Median salary £35,000 £35,000 £31,500
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £27,500 £26,500 £26,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London median salary £32,500 £33,500 £27,750
% change year-on-year
-2.98% +20.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94361 106979 116217
As % of all permanent IT jobs located in the UK 96.39% 96.46% 96.49%
Number of salaries quoted 79501 88148 95129
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 30 June 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 94 £35,000 - 16
London +38 47 £45,000 +12.50% 6
North West +32 13 £30,000 - 1
City of London +50 12 £49,750 +24.37% 1
East Midlands +8 10 £32,250 -3.73% 2
Northamptonshire +6 10 £32,250 -3.73% 1
Northampton +12 8 £32,500 -2.98%
East of England +28 6 £35,000 -17.64% 2
West Midlands -21 6 £31,500 -13.10% 2
Hertfordshire +22 5 £35,000 +12.90% 1
Manchester +12 5 £30,000 - 1
South East +8 5 £56,750 +92.37% 1
Rickmansworth - 5 £35,000 - 1
Cheshire - 4 £33,250 -
Lancashire - 4 £25,000 -
Coventry - 4 £31,250 -
South West +15 3 £29,500 -12.72% 1
Buckinghamshire +20 2 £40,000 +6.66%
Reading +14 2 £70,000 +164.15%
Yorkshire +11 2 £40,500 +44.64%
Berkshire +5 2 £70,000 +164.15%
Tyne and Wear - 2 £32,500 - 1
Wiltshire - 2 £29,500 -
Newcastle upon Tyne - 2 £32,500 - 1
North East - 2 £32,500 - 1
Northwich - 2 £30,000 -
Rochdale - 2 £32,000 - 1
Kettering - 2 £32,000 - 1
Chippenham - 2 £29,500 -
Glasgow - 2 £34,750 -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 132 (63.16%) ITIL
2 113 (54.07%) Windows
3 101 (48.33%) Active Directory
4 87 (41.63%) SLA
5 82 (39.23%) Windows 7
6 63 (30.14%) Microsoft
7 62 (29.67%) Citrix
7 62 (29.67%) Finance
8 58 (27.75%) Service Management
9 52 (24.88%) Law
10 49 (23.44%) MS Office
11 48 (22.97%) MS Excel
12 40 (19.14%) Mitel
13 39 (18.66%) Legal
14 37 (17.70%) Ticket Management
15 36 (17.22%) Service Delivery
16 35 (16.75%) iManage
17 34 (16.27%) Mentoring
17 34 (16.27%) GoToMeeting
17 34 (16.27%) Mimecast
18 31 (14.83%) Windows Server
19 30 (14.35%) Coaching
20 29 (13.88%) Incident Management
21 28 (13.40%) Analytical Skills
22 26 (12.44%) Line Management
22 26 (12.44%) Problem Management
23 25 (11.96%) Windows Server 2008
23 25 (11.96%) VMware
24 24 (11.48%) ITIL Certification
25 23 (11.00%) Service Desk Management

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (9.09%) MS Exchange
2 10 (4.78%) Exchange Server 2010
3 8 (3.83%) Exchange Server 2013
3 8 (3.83%) Skype for Business
4 3 (1.44%) SharePoint
5 2 (0.96%) Apache
5 2 (0.96%) Blackberry Enterprise Server
5 2 (0.96%) IBM HTTP Server
5 2 (0.96%) IIS
5 2 (0.96%) JBoss
5 2 (0.96%) Tomcat
5 2 (0.96%) WebLogic
Applications
1 49 (23.44%) MS Office
2 48 (22.97%) MS Excel
3 5 (2.39%) MS PowerPoint
4 1 (0.48%) MS Visio
Business Applications
1 2 (0.96%) Dynamics CRM
2 1 (0.48%) Remedy ITSM
Cloud Services
1 34 (16.27%) Mimecast
2 22 (10.53%) Office 365
3 1 (0.48%) SaaS
Communications & Networking
1 34 (16.27%) GoToMeeting
2 15 (7.18%) TCP/IP
3 11 (5.26%) Firewall
4 9 (4.31%) DHCP
4 9 (4.31%) DNS
4 9 (4.31%) VLAN
5 6 (2.87%) PBX
5 6 (2.87%) Unified Communications
6 5 (2.39%) Broadband
6 5 (2.39%) SAN
6 5 (2.39%) VoIP
7 4 (1.91%) LAN
7 4 (1.91%) WAN
8 3 (1.44%) VPN
9 2 (0.96%) FTP
9 2 (0.96%) Internet
9 2 (0.96%) Wireless
10 1 (0.48%) HTTPS
10 1 (0.48%) Intranet
10 1 (0.48%) PABX
Database & Business Intelligence
1 13 (6.22%) Crystal Reports
2 8 (3.83%) SQL Server
3 2 (0.96%) Oracle Database
3 2 (0.96%) SQL Server 2008
4 1 (0.48%) SQL Server 2012
General
1 62 (29.67%) Finance
2 52 (24.88%) Law
3 39 (18.66%) Legal
4 10 (4.78%) Telecoms
5 4 (1.91%) Banking
6 2 (0.96%) Financial Institution
6 2 (0.96%) Investment Banking
7 1 (0.48%) Advertising
7 1 (0.48%) French Language
7 1 (0.48%) Games
7 1 (0.48%) German Language
7 1 (0.48%) Manufacturing
7 1 (0.48%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.39%) .NET
Miscellaneous
1 28 (13.40%) Analytical Skills
2 12 (5.74%) Blackberry
3 6 (2.87%) Virtual Team
4 5 (2.39%) iPad
5 4 (1.91%) Management Information System
6 3 (1.44%) Data Centre
6 3 (1.44%) iPhone
6 3 (1.44%) Mathematics
7 2 (0.96%) AS400
7 2 (0.96%) Hedge funds
7 2 (0.96%) Mobile Computing
7 2 (0.96%) Performance Metrics
7 2 (0.96%) Reinsurance
7 2 (0.96%) Statistics
8 1 (0.48%) Data Protection Act
8 1 (0.48%) iSeries
8 1 (0.48%) NHS
8 1 (0.48%) Smartphone
8 1 (0.48%) User Experience
8 1 (0.48%) Video Conferencing
Operating Systems
1 113 (54.07%) Windows
2 82 (39.23%) Windows 7
3 31 (14.83%) Windows Server
4 25 (11.96%) Windows Server 2008
5 19 (9.09%) Windows 8
6 15 (7.18%) Windows Server 2012
7 11 (5.26%) Windows Server 2003
8 7 (3.35%) OS/400
8 7 (3.35%) Windows 10
8 7 (3.35%) Windows XP
9 5 (2.39%) Linux
10 4 (1.91%) Windows Vista
11 2 (0.96%) Android
11 2 (0.96%) Apple iOS
11 2 (0.96%) Unix
12 1 (0.48%) Windows CE
12 1 (0.48%) Windows Mobile
Processes & Methodologies
1 132 (63.16%) ITIL
2 58 (27.75%) Service Management
3 37 (17.70%) Ticket Management
4 36 (17.22%) Service Delivery
5 34 (16.27%) Mentoring
6 30 (14.35%) Coaching
7 29 (13.88%) Incident Management
8 26 (12.44%) Line Management
8 26 (12.44%) Problem Management
9 23 (11.00%) Service Desk Management
10 20 (9.57%) Continuous Improvement
11 10 (4.78%) Analytics
11 10 (4.78%) Knowledge Management
12 8 (3.83%) ITSM
13 7 (3.35%) Change Management
14 6 (2.87%) Change Control
14 6 (2.87%) ERP
14 6 (2.87%) ITIL V3
14 6 (2.87%) Performance Management
15 5 (2.39%) Server Virtualisation
Programming Languages
1 13 (6.22%) SQL
2 3 (1.44%) Java
3 2 (0.96%) JavaScript
3 2 (0.96%) PHP
3 2 (0.96%) PowerShell
4 1 (0.48%) C
4 1 (0.48%) VB
4 1 (0.48%) VB6
Qualifications
1 24 (11.48%) ITIL Certification
2 18 (8.61%) MCP
3 12 (5.74%) MOS
4 11 (5.26%) HND
5 9 (4.31%) CCNA
5 9 (4.31%) Cisco Certification
6 8 (3.83%) Microsoft Certification
7 7 (3.35%) MCSE
8 4 (1.91%) Security Cleared
9 3 (1.44%) MCITP
10 2 (0.96%) Degree
10 2 (0.96%) ITIL Foundation Certificate
11 1 (0.48%) MCSA
11 1 (0.48%) SC Cleared
Quality Assurance & Compliance
1 87 (41.63%) SLA
2 5 (2.39%) ISO 9001
3 3 (1.44%) ISO/IEC 27001
4 2 (0.96%) QA
System Software
1 101 (48.33%) Active Directory
2 10 (4.78%) Hyper-V
3 3 (1.44%) XenDesktop
4 2 (0.96%) VMware Infrastructure
5 1 (0.48%) XenApp
Systems Management
1 1 (0.48%) NetBackup
1 1 (0.48%) Norton AntiVirus
1 1 (0.48%) SCSM
1 1 (0.48%) WSUS
Vendors
1 63 (30.14%) Microsoft
2 62 (29.67%) Citrix
3 40 (19.14%) Mitel
4 35 (16.75%) iManage
5 25 (11.96%) VMware
6 13 (6.22%) Cisco
7 7 (3.35%) Avaya
8 6 (2.87%) Apple
9 5 (2.39%) Remedy
10 4 (1.91%) ServiceNow
11 3 (1.44%) Samsung
12 2 (0.96%) Adobe
12 2 (0.96%) Computacenter
12 2 (0.96%) Oracle
13 1 (0.48%) BMC
13 1 (0.48%) HP
13 1 (0.48%) MobileIron
13 1 (0.48%) NetApp
13 1 (0.48%) Sophos
13 1 (0.48%) Symantec
Rickmansworth, Hertfordshire
Coal IT Services
Salary: From £32,000 to £37,000 per annum + benefits
Posted: 20 hours ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £30000 - £40000 per annum + pension,bonus etc
Posted: Yesterday
Nottingham, Nottinghamshire
Employ Solutions
Salary: From £25,000 to £35,000 per annum depending on experience
Posted: Yesterday
Southampton
aap3
Salary: £20000 - £25000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: Unspecified Market Rate
Posted: 17 hours ago
Gloucestershire
Ashdown IT
Salary: £30000 per annum + Benefits
Posted: Yesterday
London
Coal IT Services
Salary: From £45,000 to £60,000 per annum Annual Bonus (up to 20%)
Posted: 3 days ago
Croydon
Capita plc
Posted: 2 days ago
South West London
World First
Salary: Up to £40,000 per annum + excellent bonus & benefits package
Posted: 2 days ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £50,000 per annum Salary is approx 40-50k base + bonus
Posted: 3 days ago
Sutton Coldfield, West Midlands (County)
Spring Technology
Posted: 5 days ago
Bedfordshire
Capita Internal Resourcing
Posted: 8 days ago
Kettering, Northamptonshire
Corriculo
Salary: £30,000 - £35,000 per year
Posted: 17 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £32,000 per annum depending on experience + benefits
Posted: 17 days ago
Newcastle Upon Tyne, Tyne and Wear
Bond Dickinson
Salary: Competitive
Posted: 26 days ago
City of London
AWD online
Salary: £32,000 - £35,000 + Benefits
Posted: 22 days ago