The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 760 791 813
Rank change year-on-year
+31 +22
Permanent jobs requiring a Service Desk Team Leader 113 128 72
As % of all permanent IT jobs located in the UK 0.11% 0.11% 0.066%
As % of the Job Titles category 0.11% 0.11% 0.070%
Number of salaries quoted 96 118 61
Average salary £35,500 £34,500 £32,500
Average salary % change year-on-year
+2.89% +6.15%
90% offered a salary of more than £26,500 £25,000 £26,000
10% offered a salary of more than £42,500 £47,500 £36,500
UK excluding London average salary £35,000 £27,500 £32,500
% change year-on-year
+27.27% -15.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99881 111881 103430
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82152 91850 86081
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 29 May 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 105 £35,000 - 12
London +27 34 £37,500 -10.71% 1
South East +20 31 £29,500 -6.34% 3
West Midlands +8 13 £37,500 +59.57% 1
Birmingham -9 10 £37,500 -
East Midlands +7 9 £34,000 +30.76% 2
Hampshire +6 9 £29,500 -4.06% 2
Northampton +5 9 £34,000 +30.76% 2
Northamptonshire +3 9 £34,000 +30.76% 2
Oxfordshire - 9 £39,000 -
City of London +37 8 £40,000 -10.11%
East of England +22 8 £42,500 +77.08% 1
Abingdon - 7 £40,000 -
Fareham +17 6 £29,500 -6.34% 1
West Sussex +16 5 £28,500 -23.48%
Yorkshire +13 5 £23,000 -19.29% 3
Buckinghamshire -8 5 £37,500 +11.94% 1
South West -19 5 £33,800 +16.55% 1
Milton Keynes -20 5 £37,500 +10.29% 1
Bromley - 5 £30,000 -
Essex - 5 £42,500 -
North Yorkshire +17 3 £23,000 -25.80% 3
Berkshire +6 3 £26,500 -15.20%
Southampton +4 3 £23,000 -8.00%
Reading -5 3 £26,500 -14.51%
Harrogate - 3 £23,000 - 3
Leeds +21 2 £23,000 -11.53%
West Yorkshire +11 2 £23,000 -11.53%
Dorset +3 2 £36,000 -10.00%
Bournemouth -1 2 £36,000 +8.27%

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 171 (65.52%) ITIL
2 112 (42.91%) Windows
3 94 (36.02%) Microsoft
4 88 (33.72%) SLA
5 78 (29.89%) Active Directory
6 60 (22.99%) Service Delivery
7 55 (21.07%) MS Office
8 54 (20.69%) MS Excel
9 51 (19.54%) Incident Management
10 43 (16.48%) Windows 7
11 38 (14.56%) Windows Server 2008
12 37 (14.18%) Finance
12 37 (14.18%) Mentoring
13 35 (13.41%) Problem Management
13 35 (13.41%) Law
14 33 (12.64%) Service Management
15 32 (12.26%) Citrix
16 31 (11.88%) Windows XP
17 29 (11.11%) Microsoft Certification
17 29 (11.11%) Coaching
18 27 (10.34%) Continuous Improvement
18 27 (10.34%) MS Exchange
19 25 (9.58%) Legal
19 25 (9.58%) Performance Management
20 23 (8.81%) Line Management
21 22 (8.43%) Data Centre
21 22 (8.43%) VMware
21 22 (8.43%) Cisco
21 22 (8.43%) Windows Server 2003
22 21 (8.05%) ITIL Certification

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (10.34%) MS Exchange
2 7 (2.68%) Exchange Server 2010
2 7 (2.68%) WorkSite
3 5 (1.92%) Lync
4 4 (1.53%) Exchange Server 2007
5 3 (1.15%) Blackberry Enterprise Server
6 2 (0.77%) IBM Notes
6 2 (0.77%) IIS
6 2 (0.77%) Exchange Server 2013
Applications
1 55 (21.07%) MS Office
2 54 (20.69%) MS Excel
3 4 (1.53%) MS PowerPoint
3 4 (1.53%) Adobe Creative Suite
4 2 (0.77%) Spreadsheet
5 1 (0.38%) MS Visio
Business Applications
1 1 (0.38%) Dynamics NAV
1 1 (0.38%) assyst
Cloud Services
1 9 (3.45%) Office 365
2 2 (0.77%) Mimecast
Communications & Networking
1 17 (6.51%) TCP/IP
2 14 (5.36%) DHCP
3 12 (4.60%) LAN
3 12 (4.60%) DNS
4 11 (4.21%) Firewall
5 8 (3.07%) WAN
6 7 (2.68%) SAN
7 6 (2.30%) VoIP
8 4 (1.53%) Wireless
8 4 (1.53%) Wireshark
8 4 (1.53%) iSCSI
8 4 (1.53%) NetScaler
9 3 (1.15%) VPN
10 2 (0.77%) Intranet
10 2 (0.77%) Internet
11 1 (0.38%) WebEx
11 1 (0.38%) Extranet
Database & Business Intelligence
1 8 (3.07%) Crystal Reports
2 7 (2.68%) SQL Server
3 3 (1.15%) SQL Server 2008
4 2 (0.77%) SQL Server 2005
Development Applications
1 2 (0.77%) Serena SBM
2 1 (0.38%) Hudson
General
1 37 (14.18%) Finance
2 35 (13.41%) Law
3 25 (9.58%) Legal
4 14 (5.36%) Telecoms
5 10 (3.83%) Advertising
6 8 (3.07%) Banking
7 7 (2.68%) Manufacturing
8 5 (1.92%) Retail
9 3 (1.15%) Marketing
9 3 (1.15%) Billing
10 2 (0.77%) Publishing
10 2 (0.77%) Financial Institution
11 1 (0.38%) Investment Banking
11 1 (0.38%) Pharmaceutical
11 1 (0.38%) Games
Libraries, Frameworks & Software Standards
1 1 (0.38%) Application Packaging
Miscellaneous
1 22 (8.43%) Data Centre
2 9 (3.45%) Analytical Skills
3 8 (3.07%) Blackberry
3 8 (3.07%) User Experience
4 6 (2.30%) Management Information System
5 5 (1.92%) Statistics
6 3 (1.15%) Computer Science
7 2 (0.77%) Performance Metrics
8 1 (0.38%) EqualLogic
8 1 (0.38%) Hedge funds
8 1 (0.38%) Enterprise Storage
8 1 (0.38%) New Media
8 1 (0.38%) Fat Client
8 1 (0.38%) Foreign Exchange (FX)
8 1 (0.38%) Thin Client
8 1 (0.38%) Equities
Operating Systems
1 112 (42.91%) Windows
2 43 (16.48%) Windows 7
3 38 (14.56%) Windows Server 2008
4 31 (11.88%) Windows XP
5 22 (8.43%) Windows Server 2003
6 21 (8.05%) Windows 8
7 13 (4.98%) Windows Server 2012
8 8 (3.07%) Mac OS X
9 5 (1.92%) Linux
10 4 (1.53%) Windows Vista
11 1 (0.38%) Apple iOS
Processes & Methodologies
1 171 (65.52%) ITIL
2 60 (22.99%) Service Delivery
3 51 (19.54%) Incident Management
4 37 (14.18%) Mentoring
5 35 (13.41%) Problem Management
6 33 (12.64%) Service Management
7 29 (11.11%) Coaching
8 27 (10.34%) Continuous Improvement
9 25 (9.58%) Performance Management
10 23 (8.81%) Line Management
11 20 (7.66%) Service Desk Management
12 16 (6.13%) ITIL V3
13 13 (4.98%) Root Cause Analysis
14 11 (4.21%) Document Management
15 10 (3.83%) Asset Management
15 10 (3.83%) CRM
15 10 (3.83%) People Management
16 9 (3.45%) Workflow
16 9 (3.45%) Stakeholder Management
17 8 (3.07%) Project Management
Programming Languages
1 13 (4.98%) PowerShell
2 7 (2.68%) SQL
Qualifications
1 29 (11.11%) Microsoft Certification
2 21 (8.05%) ITIL Certification
3 19 (7.28%) Security Cleared
4 17 (6.51%) Degree
5 16 (6.13%) MOS
6 15 (5.75%) MCP
7 14 (5.36%) MCITP
8 13 (4.98%) MCSE
9 12 (4.60%) MCDST
10 11 (4.21%) A+ Certification
11 10 (3.83%) MCSA
12 9 (3.45%) SC Cleared
13 8 (3.07%) HND
14 6 (2.30%) Cisco Certification
15 4 (1.53%) CCNA
15 4 (1.53%) CCA
15 4 (1.53%) Citrix Certification
16 3 (1.15%) ITIL Foundation Certificate
16 3 (1.15%) MCTS
16 3 (1.15%) CCIE
Quality Assurance & Compliance
1 88 (33.72%) SLA
2 4 (1.53%) ISO 9001
3 1 (0.38%) Sarbanes-Oxley
System Software
1 78 (29.89%) Active Directory
2 15 (5.75%) Microsoft App-V
3 12 (4.60%) VMware Infrastructure
4 9 (3.45%) XenApp
5 6 (2.30%) Hyper-V
5 6 (2.30%) vSphere
6 4 (1.53%) Terminal Services
6 4 (1.53%) XenServer
6 4 (1.53%) XenDesktop
7 1 (0.38%) VMware ESX
Systems Management
1 10 (3.83%) SCCM
2 5 (1.92%) Backup Exec
3 4 (1.53%) SCOM
3 4 (1.53%) EdgeSight
4 2 (0.77%) Tivoli
5 1 (0.38%) AirWatch
5 1 (0.38%) ITRS Geneos
5 1 (0.38%) WSUS
5 1 (0.38%) Norton AntiVirus
Vendors
1 94 (36.02%) Microsoft
2 32 (12.26%) Citrix
3 22 (8.43%) VMware
3 22 (8.43%) Cisco
4 10 (3.83%) Dell
5 8 (3.07%) IBM
6 6 (2.30%) NetApp
7 5 (1.92%) SolarWinds
7 5 (1.92%) Barracuda Networks
7 5 (1.92%) Apple
7 5 (1.92%) Websense
7 5 (1.92%) Sophos
8 4 (1.53%) AppSense
8 4 (1.53%) Remedy
8 4 (1.53%) Adobe
8 4 (1.53%) Altiris
9 3 (1.15%) ServiceNow
9 3 (1.15%) LANDesk
9 3 (1.15%) HP
9 3 (1.15%) Avaya
Harrogate, North Yorkshire
SPS Resourcing
Salary: Market Rate + Excellent Bonus & Benefits Package
Posted: 13 hours ago
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £32000 - £35000 per annum
Posted: 16 hours ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £27000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £30,000 to £40,000 per annum plus bonus
Posted: 2 days ago
Northampton
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 3 days ago
Yeovil, Somerset
Networx Recruitment
Salary: £33,800
Posted: 8 days ago
Bedford
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: 9 days ago
Portsmouth
Bluefire Consulting
Salary: £28000 - £32000 per annum + Excellent Benefits
Posted: 18 days ago
Fareham
Deerfoot IT
Salary: £27000 - £32000 per annum + 28 days hol + pens + h/care + more
Posted: 21 days ago
Harrogate
Interquest - IQ ERP
Salary: £23000 - £27000 per annum + Benefits
Posted: 22 days ago
London
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 23 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 23 days ago