The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 733 771 799
Rank change year-on-year
+38 +28
Permanent jobs requiring a Service Desk Team Leader 168 99 101
As % of all permanent IT jobs located in the UK 0.14% 0.092% 0.086%
As % of the Job Titles category 0.15% 0.098% 0.091%
Number of salaries quoted 149 97 81
Average salary £29,500 £30,000 £31,000
Average salary % change year-on-year
-1.66% -3.22%
90% offered a salary of more than £26,000 £27,500 £26,500
10% offered a salary of more than £37,500 £35,000 £40,000
UK excluding London average salary £28,000 £31,500 £29,500
% change year-on-year
-11.11% +6.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110597 101053 111513
As % of all permanent IT jobs located in the UK 94.41% 94.24% 95.13%
Number of salaries quoted 89479 83749 95349
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,350 £27,000
10% offered a salary of more than £69,500 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 21 August 2014 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +43 165 £29,500 -1.66% 10
London -1 42 £35,500 +22.41%
East Midlands +17 33 £27,000 -16.92% 1
Northamptonshire +10 31 £27,000 -16.92% 1
South East -42 27 £32,500 - 4
East of England +4 26 £33,000 +26.92%
Northampton +9 25 £27,000 -22.85%
West Yorkshire -22 13 £28,500 +1.78% 1
Yorkshire -43 13 £28,500 +1.78% 1
Leeds -33 12 £28,500 +1.78% 1
West Midlands - 11 £27,500 -
Cambridgeshire +6 10 £33,000 +26.92%
South West - 10 £29,250 - 1
Cambridge - 10 £33,000 -
City of London -5 9 £36,500 +25.86%
Hampshire -18 9 £25,750 -11.20% 1
Birmingham - 8 £27,750 -
Southampton +1 7 £25,000 -13.79% 1
Oxfordshire +8 5 £36,000 +10.76%
North West -14 5 £26,000 -17.46% 2
Dorset - 5 £33,000 -
Bedfordshire - 5 £36,250 -
Berkshire - 5 £39,000 -
Maidenhead - 5 £39,000 -
Abingdon - 5 £36,000 -
Essex +2 4 - -
Buckinghamshire -22 4 £26,000 -20.00%
Milton Keynes -25 4 £26,000 -20.00%
Colchester - 4 - -
Hertfordshire - 4 £30,000 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 21 August 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 240 (82.76%) ITIL
2 134 (46.21%) Windows
3 97 (33.45%) Microsoft
4 92 (31.72%) SLA
5 90 (31.03%) Service Delivery
6 77 (26.55%) MS Excel
7 74 (25.52%) Active Directory
8 67 (23.10%) ITIL Certification
9 62 (21.38%) MS Office
10 59 (20.34%) Incident Management
11 58 (20.00%) Windows 7
12 47 (16.21%) Windows XP
13 45 (15.52%) Finance
14 40 (13.79%) Service Management
15 38 (13.10%) Microsoft Certification
16 36 (12.41%) MCSE
17 35 (12.07%) Law
18 34 (11.72%) MCP
19 30 (10.34%) MS Exchange
20 27 (9.31%) TCP/IP
21 26 (8.97%) Degree
22 24 (8.28%) Service Desk Management
23 22 (7.59%) Crystal Reports
23 22 (7.59%) Legal
24 21 (7.24%) Windows Server 2008
25 19 (6.55%) Windows Vista
26 18 (6.21%) MCITP
27 17 (5.86%) HND
27 17 (5.86%) MCSA
27 17 (5.86%) Citrix

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 21 August 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (10.34%) MS Exchange
2 11 (3.79%) Blackberry Enterprise Server
3 10 (3.45%) Exchange Server 2007
4 9 (3.10%) Exchange Server 2003
5 4 (1.38%) Exchange Server 2010
6 3 (1.03%) Lync
6 3 (1.03%) Documentum
7 2 (0.69%) IIS
7 2 (0.69%) SharePoint
7 2 (0.69%) Exchange Server 2013
8 1 (0.34%) SharePoint 2010
8 1 (0.34%) Exchange Server 2000
8 1 (0.34%) Apache
Applications
1 77 (26.55%) MS Excel
2 62 (21.38%) MS Office
3 5 (1.72%) MS PowerPoint
4 1 (0.34%) Photoshop
4 1 (0.34%) MS Visio
4 1 (0.34%) InDesign
Business Applications
1 2 (0.69%) Remedy ITSM
Cloud Services
1 3 (1.03%) Office 365
2 2 (0.69%) Google Apps
3 1 (0.34%) Microsoft Azure
Communications & Networking
1 27 (9.31%) TCP/IP
2 16 (5.52%) LAN
3 15 (5.17%) VPN
4 13 (4.48%) DNS
5 12 (4.14%) WAN
6 7 (2.41%) VLAN
7 5 (1.72%) Wireless
7 5 (1.72%) SNMP
7 5 (1.72%) DHCP
7 5 (1.72%) VoIP
8 4 (1.38%) SMTP
8 4 (1.38%) Internet
8 4 (1.38%) Firewall
9 3 (1.03%) IP Telephony
10 2 (0.69%) WLAN
11 1 (0.34%) LDAP
11 1 (0.34%) Broadband
11 1 (0.34%) GSM
11 1 (0.34%) Ethernet
11 1 (0.34%) FTP
Database & Business Intelligence
1 22 (7.59%) Crystal Reports
2 4 (1.38%) SQL Server
3 2 (0.69%) MySQL
3 2 (0.69%) SQL Server 2005
3 2 (0.69%) SQL Server 2008
4 1 (0.34%) SQL Server 2012
Development Applications
1 1 (0.34%) Serena SBM
General
1 45 (15.52%) Finance
2 35 (12.07%) Law
3 22 (7.59%) Legal
4 15 (5.17%) Banking
5 9 (3.10%) Telecoms
6 8 (2.76%) Advertising
7 7 (2.41%) Financial Institution
8 4 (1.38%) German Language
8 4 (1.38%) Publishing
8 4 (1.38%) Retail
9 2 (0.69%) Electronics
10 1 (0.34%) Spanish Language
10 1 (0.34%) Welsh Language
10 1 (0.34%) Dutch Language
10 1 (0.34%) French Language
Libraries, Frameworks & Software Standards
1 1 (0.34%) MSMQ
Miscellaneous
1 9 (3.10%) Statistics
2 7 (2.41%) Management Information System
3 5 (1.72%) Blackberry
3 5 (1.72%) Computer Science
4 4 (1.38%) Hedge funds
5 3 (1.03%) iPhone
5 3 (1.03%) Mathematics
5 3 (1.03%) EPoS
6 2 (0.69%) NHS
6 2 (0.69%) AS400
6 2 (0.69%) Video Conferencing
6 2 (0.69%) Digital Media
7 1 (0.34%) iPad
7 1 (0.34%) IVR
7 1 (0.34%) PDA
7 1 (0.34%) Data Protection Act
Operating Systems
1 134 (46.21%) Windows
2 58 (20.00%) Windows 7
3 47 (16.21%) Windows XP
4 21 (7.24%) Windows Server 2008
5 19 (6.55%) Windows Vista
6 12 (4.14%) Windows Server 2003
7 10 (3.45%) Mac OS X
8 8 (2.76%) Windows Server 2012
9 5 (1.72%) Windows 8
10 4 (1.38%) Linux
11 1 (0.34%) Windows Mobile
11 1 (0.34%) Android
11 1 (0.34%) UNIX
Processes & Methodologies
1 240 (82.76%) ITIL
2 90 (31.03%) Service Delivery
3 59 (20.34%) Incident Management
4 40 (13.79%) Service Management
5 24 (8.28%) Service Desk Management
6 16 (5.52%) Problem Management
7 15 (5.17%) Change Management
8 10 (3.45%) Continuous Improvement
9 9 (3.10%) Performance Management
10 8 (2.76%) ERP
11 7 (2.41%) Document Management
11 7 (2.41%) Mobile Device Management
12 6 (2.07%) ITSM
12 6 (2.07%) Workflow
13 5 (1.72%) Numerical Analysis
13 5 (1.72%) Performance Monitoring
14 4 (1.38%) Resource Management
14 4 (1.38%) ITIL V3
14 4 (1.38%) Time Management
14 4 (1.38%) Portfolio Management
Programming Languages
1 9 (3.10%) SQL
2 1 (0.34%) T-SQL
2 1 (0.34%) C
Qualifications
1 67 (23.10%) ITIL Certification
2 38 (13.10%) Microsoft Certification
3 36 (12.41%) MCSE
4 34 (11.72%) MCP
5 26 (8.97%) Degree
6 18 (6.21%) MCITP
7 17 (5.86%) MOS
7 17 (5.86%) HND
7 17 (5.86%) MCSA
8 15 (5.17%) Security Cleared
9 11 (3.79%) SC Cleared
10 9 (3.10%) CCNA
10 9 (3.10%) Cisco Certification
11 7 (2.41%) MCDST
12 5 (1.72%) MCTS
12 5 (1.72%) A+ Certification
13 4 (1.38%) ITIL Foundation Certificate
14 2 (0.69%) Network+ Certification
15 1 (0.34%) CCENT
Quality Assurance & Compliance
1 92 (31.72%) SLA
2 9 (3.10%) ISO 9001
3 4 (1.38%) ISO 9000
4 2 (0.69%) ISO/IEC 27001
4 2 (0.69%) QA
5 1 (0.34%) Sarbanes-Oxley
System Software
1 74 (25.52%) Active Directory
2 3 (1.03%) Hyper-V
3 2 (0.69%) vSphere
4 1 (0.34%) XenApp
4 1 (0.34%) XenDesktop
4 1 (0.34%) Xen
4 1 (0.34%) VMware Server
4 1 (0.34%) VMware Infrastructure
Systems Management
1 9 (3.10%) SCCM
2 5 (1.72%) Cisco UCCX
3 4 (1.38%) Backup Exec
4 1 (0.34%) WMI
4 1 (0.34%) WSUS
4 1 (0.34%) Tivoli
Vendors
1 97 (33.45%) Microsoft
2 17 (5.86%) Citrix
3 15 (5.17%) ServiceNow
4 9 (3.10%) VMware
4 9 (3.10%) IBM
5 7 (2.41%) Apple
5 7 (2.41%) Cisco
6 6 (2.07%) Dell
7 5 (1.72%) Sun
8 4 (1.38%) HP
9 3 (1.03%) Interwoven
9 3 (1.03%) Remedy
9 3 (1.03%) Hummingbird
9 3 (1.03%) Open Text
10 2 (0.69%) Altiris
10 2 (0.69%) Google
10 2 (0.69%) Adobe
10 2 (0.69%) SAP
11 1 (0.34%) Oracle
11 1 (0.34%) Business Objects
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: 50 minutes ago
Warrington, Cheshire
Harvey Nash plc
Posted: Yesterday
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits package
Posted: Yesterday
Durham, County Durham
Atos
Salary: excellent benefits
Posted: 5 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + 13% Shift Allowance
Posted: 6 days ago
Surrey
Cyber Team
Salary: From £35,000 to £40,000 per annum plus excellent Benefits package
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £35,000 per annum
Posted: 6 days ago
Reigate
Capita - ITIN
Salary: £31000.00 - £36000.00 per annum + Benefits
Posted: 22 days ago
Bristol
Capita - ITIN
Salary: £25000.00 per annum
Posted: 23 days ago