The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 826 829 882
Rank change year-on-year
+3 +53
Permanent jobs requiring a Service Desk Team Leader 106 118 122
As % of all permanent IT jobs located in the UK 0.11% 0.11% 0.10%
As % of the Job Titles category 0.11% 0.11% 0.11%
Number of salaries quoted 69 100 112
Median salary £32,500 £35,250 £35,000
Median salary % change year-on-year
-7.80% +0.71%
90% offered a salary of more than £26,150 £26,150 £25,000
10% offered a salary of more than £45,000 £42,500 £47,450
UK excluding London median salary £32,500 £35,000 £28,000
% change year-on-year
-7.14% +25.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94892 102869 114926
As % of all permanent IT jobs located in the UK 96.27% 96.47% 96.51%
Number of salaries quoted 79750 84327 94069
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 24 May 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +34 98 £34,250 -2.14% 3
London +38 45 £37,500 -
North West - 14 £26,500 -
East of England +30 12 £42,500 -
City of London +47 9 £45,000 +12.50%
East Midlands +9 8 £32,500 -3.70% 1
Northamptonshire +11 7 £32,500 -3.70% 1
Northampton +4 7 £32,500 -3.70% 1
Lancashire - 7 £25,000 -
South East +1 6 £35,000 +8.52% 2
West Midlands -21 6 £32,500 -7.14%
Essex +3 5 £42,500 -
Buckinghamshire +24 4 £40,000 +9.58%
South West +8 4 £29,500 -6.34%
Cheshire - 4 £33,250 -
Hertfordshire +13 3 £27,500 -11.29%
Coventry +3 3 £35,000 -
Chelmsford - 3 £41,250 -
Chippenham - 3 £29,000 -
Manchester - 3 £29,250 -
Glasgow - 3 £32,500 -
Cambridgeshire - 3 £42,500 -
Scotland - 3 £32,500 - 1
Wiltshire - 3 £29,000 -
Milton Keynes +22 2 - -
Yorkshire +9 2 £40,500 +76.08%
Birmingham -19 2 £43,750 +25.00%
Northwich - 2 £30,000 -
St Albans - 2 £27,500 -
Leeds +11 1 £31,500 +36.95%

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 24 May 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 142 (62.28%) ITIL
2 132 (57.89%) Windows
3 117 (51.32%) Active Directory
4 93 (40.79%) Windows 7
5 90 (39.47%) SLA
6 86 (37.72%) Microsoft
7 62 (27.19%) MS Office
7 62 (27.19%) Service Management
8 60 (26.32%) Finance
9 54 (23.68%) Citrix
10 50 (21.93%) Law
11 48 (21.05%) Windows Server
12 47 (20.61%) MS Excel
13 40 (17.54%) Service Delivery
13 40 (17.54%) Mentoring
14 38 (16.67%) Incident Management
15 37 (16.23%) Windows Server 2008
16 36 (15.79%) Legal
17 34 (14.91%) VMware
17 34 (14.91%) Mitel
18 31 (13.60%) Line Management
19 29 (12.72%) Analytical Skills
19 29 (12.72%) Ticket Management
19 29 (12.72%) iManage
19 29 (12.72%) Problem Management
20 28 (12.28%) GoToMeeting
20 28 (12.28%) Mimecast
20 28 (12.28%) Coaching
21 27 (11.84%) ITIL Certification
22 25 (10.96%) MS Exchange

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (10.96%) MS Exchange
2 11 (4.82%) Exchange Server 2010
3 9 (3.95%) Exchange Server 2013
4 8 (3.51%) Skype for Business
5 3 (1.32%) Blackberry Enterprise Server
6 2 (0.88%) SharePoint
Applications
1 62 (27.19%) MS Office
2 47 (20.61%) MS Excel
3 4 (1.75%) MS PowerPoint
Business Applications
1 1 (0.44%) Dynamics CRM
Cloud Services
1 28 (12.28%) Mimecast
2 24 (10.53%) Office 365
3 1 (0.44%) SaaS
Communications & Networking
1 28 (12.28%) GoToMeeting
2 24 (10.53%) TCP/IP
3 15 (6.58%) DHCP
3 15 (6.58%) DNS
4 14 (6.14%) Firewall
5 10 (4.39%) Broadband
5 10 (4.39%) VLAN
6 7 (3.07%) Unified Communications
7 6 (2.63%) LAN
7 6 (2.63%) PBX
7 6 (2.63%) VPN
8 5 (2.19%) SAN
8 5 (2.19%) VoIP
8 5 (2.19%) WAN
9 3 (1.32%) Wireless
10 2 (0.88%) FTP
10 2 (0.88%) Remote Desktop
10 2 (0.88%) SMTP
11 1 (0.44%) HTTPS
11 1 (0.44%) WLAN
Database & Business Intelligence
1 13 (5.70%) Crystal Reports
2 7 (3.07%) SQL Server
3 2 (0.88%) SQL Server 2008
4 1 (0.44%) Data Mining
4 1 (0.44%) SQL Server 2012
General
1 60 (26.32%) Finance
2 50 (21.93%) Law
3 36 (15.79%) Legal
4 11 (4.82%) Telecoms
5 6 (2.63%) Banking
6 3 (1.32%) Financial Institution
6 3 (1.32%) Investment Banking
7 2 (0.88%) Marketing
8 1 (0.44%) Advertising
8 1 (0.44%) Automotive
8 1 (0.44%) French Language
8 1 (0.44%) Games
8 1 (0.44%) German Language
8 1 (0.44%) Manufacturing
8 1 (0.44%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.19%) .NET
2 1 (0.44%) Middleware
Miscellaneous
1 29 (12.72%) Analytical Skills
2 11 (4.82%) Blackberry
3 6 (2.63%) Management Information System
4 4 (1.75%) User Experience
5 3 (1.32%) Data Centre
5 3 (1.32%) Hedge funds
6 2 (0.88%) Mobile Computing
6 2 (0.88%) Reinsurance
6 2 (0.88%) Statistics
7 1 (0.44%) AS400
7 1 (0.44%) Data Protection Act
7 1 (0.44%) Economics
7 1 (0.44%) iPad
7 1 (0.44%) iSeries
7 1 (0.44%) NHS
7 1 (0.44%) Private Cloud
7 1 (0.44%) Smartphone
7 1 (0.44%) Telematics
7 1 (0.44%) Video Conferencing
Operating Systems
1 132 (57.89%) Windows
2 93 (40.79%) Windows 7
3 48 (21.05%) Windows Server
4 37 (16.23%) Windows Server 2008
5 23 (10.09%) Windows 8
5 23 (10.09%) Windows Server 2012
6 16 (7.02%) Windows Server 2003
7 12 (5.26%) Windows 10
8 8 (3.51%) Android
8 8 (3.51%) Apple iOS
9 7 (3.07%) Linux
9 7 (3.07%) OS/400
10 6 (2.63%) Windows XP
11 4 (1.75%) Windows Vista
12 3 (1.32%) Unix
13 1 (0.44%) Mac OS X
13 1 (0.44%) MVS
13 1 (0.44%) Windows CE
13 1 (0.44%) Windows Mobile
Processes & Methodologies
1 142 (62.28%) ITIL
2 62 (27.19%) Service Management
3 40 (17.54%) Mentoring
3 40 (17.54%) Service Delivery
4 38 (16.67%) Incident Management
5 31 (13.60%) Line Management
6 29 (12.72%) Problem Management
6 29 (12.72%) Ticket Management
7 28 (12.28%) Coaching
8 24 (10.53%) Service Desk Management
9 16 (7.02%) Continuous Improvement
10 14 (6.14%) Knowledge Management
11 13 (5.70%) Change Management
12 12 (5.26%) Analytics
12 12 (5.26%) ITIL V3
12 12 (5.26%) ITSM
13 10 (4.39%) Server Virtualisation
14 8 (3.51%) Document Management
15 6 (2.63%) Configuration Management
15 6 (2.63%) ERP
Programming Languages
1 15 (6.58%) SQL
2 5 (2.19%) Java
3 4 (1.75%) PowerShell
4 3 (1.32%) C
4 3 (1.32%) VB
4 3 (1.32%) VB6
5 2 (0.88%) JavaScript
Qualifications
1 27 (11.84%) ITIL Certification
2 18 (7.89%) MCP
3 15 (6.58%) HND
4 12 (5.26%) Microsoft Certification
5 11 (4.82%) CCNA
5 11 (4.82%) Cisco Certification
5 11 (4.82%) MOS
6 8 (3.51%) Degree
7 7 (3.07%) MCSE
8 3 (1.32%) MCITP
8 3 (1.32%) Security Cleared
9 2 (0.88%) ITIL Foundation Certificate
9 2 (0.88%) MCSA
10 1 (0.44%) A+ Certification
10 1 (0.44%) SC Cleared
Quality Assurance & Compliance
1 90 (39.47%) SLA
2 7 (3.07%) ISO 9001
3 6 (2.63%) ISO/IEC 27001
4 2 (0.88%) QA
System Software
1 117 (51.32%) Active Directory
2 14 (6.14%) Hyper-V
3 4 (1.75%) VMware Infrastructure
4 3 (1.32%) XenDesktop
5 1 (0.44%) XenApp
Systems Management
1 1 (0.44%) NetBackup
1 1 (0.44%) Norton AntiVirus
1 1 (0.44%) SCCM
1 1 (0.44%) SCSM
1 1 (0.44%) WSUS
Vendors
1 86 (37.72%) Microsoft
2 54 (23.68%) Citrix
3 34 (14.91%) Mitel
3 34 (14.91%) VMware
4 29 (12.72%) iManage
5 14 (6.14%) Cisco
6 8 (3.51%) Avaya
7 6 (2.63%) Apple
8 3 (1.32%) Remedy
9 2 (0.88%) Computacenter
9 2 (0.88%) HP
9 2 (0.88%) ServiceNow
9 2 (0.88%) Veeam
10 1 (0.44%) 3PAR
10 1 (0.44%) MobileIron
10 1 (0.44%) NetApp
10 1 (0.44%) ProCurve
10 1 (0.44%) Sophos
10 1 (0.44%) Symantec
10 1 (0.44%) Zeacom
Reading, Berkshire
Perfect People Recruitment Solutions Ltd
Salary: Up to £70k basic plus bonus & benefits but there could be flexibility
Posted: 4 days ago
Selkirk, Selkirkshire
Harvey Nash plc
Salary: £30000 per annum
Posted: 5 days ago
Northampton
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum
Posted: 26 days ago