The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 756 764 804
Rank change year-on-year
+8 +40
Permanent jobs requiring a Service Desk Team Leader 134 141 76
As % of all permanent IT jobs located in the UK 0.12% 0.12% 0.070%
As % of the Job Titles category 0.13% 0.13% 0.074%
Number of salaries quoted 104 132 51
Average salary £35,000 £30,000 £31,500
Average salary % change year-on-year
+16.66% -4.76%
90% offered a salary of more than £26,000 £26,000 £24,200
10% offered a salary of more than £40,000 £42,500 £42,500
UK excluding London average salary £34,250 £27,685 £29,000
% change year-on-year
+23.71% -4.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102508 106760 102483
As % of all permanent IT jobs located in the UK 94.76% 94.58% 94.80%
Number of salaries quoted 83937 86285 85691
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 30 March 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 124 £35,000 +16.66% 16
South East +8 35 £35,500 +28.22% 6
London -18 32 £37,500 -7.97% 4
Yorkshire +6 19 £32,000 +6.66%
Milton Keynes +14 16 £35,500 +9.23%
Buckinghamshire +9 16 £35,500 +18.33%
West Yorkshire -1 14 £31,500 +5.00%
East of England +21 10 £30,000 +42.85% 1
West Midlands -33 9 £32,500 +18.18% 3
North West +11 8 £27,000 -16.92%
Manchester +11 8 £27,000 -16.92%
Birmingham - 8 £32,500 - 3
East Midlands +19 7 £28,000 +7.69% 2
Hampshire -15 7 £35,000 +26.42% 2
Southampton -11 6 - - 1
Bradford - 6 £35,000 -
South Yorkshire 0 5 £32,000 -
Sheffield -1 5 £32,000 -
City of London -9 5 £37,500 -11.76% 1
West Sussex - 5 £27,000 - 1
Leeds +5 4 £28,750 -10.15%
Wakefield -7 4 £25,750 -20.76%
South West -18 4 £27,500 +3.77%
Suffolk - 4 £27,500 -
Berkshire - 4 £50,000 - 2
Derbyshire - 4 - -
Derby - 4 - -
Bracknell - 3 £50,000 -
Uxbridge - 3 £37,500 -
Oxfordshire - 3 £27,500 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 30 March 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 196 (66.89%) ITIL
2 132 (45.05%) Windows
3 120 (40.96%) Microsoft
4 101 (34.47%) Active Directory
5 80 (27.30%) SLA
6 74 (25.26%) MS Office
7 70 (23.89%) Service Delivery
8 68 (23.21%) MS Excel
9 59 (20.14%) Incident Management
10 52 (17.75%) Windows 7
11 44 (15.02%) Law
12 42 (14.33%) Finance
13 41 (13.99%) Mentoring
14 35 (11.95%) Windows XP
14 35 (11.95%) Windows Server 2008
15 34 (11.60%) Line Management
16 33 (11.26%) Performance Management
16 33 (11.26%) Legal
16 33 (11.26%) Service Management
17 31 (10.58%) MS Exchange
17 31 (10.58%) ITIL Certification
18 30 (10.24%) Citrix
19 29 (9.90%) Coaching
20 28 (9.56%) Continuous Improvement
20 28 (9.56%) Problem Management
21 26 (8.87%) Windows Server 2003
22 25 (8.53%) Microsoft Certification
22 25 (8.53%) Cisco
23 22 (7.51%) Windows 8
24 20 (6.83%) Service Desk Management

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 30 March 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (10.58%) MS Exchange
2 9 (3.07%) Blackberry Enterprise Server
2 9 (3.07%) Exchange Server 2010
3 7 (2.39%) Lync
4 6 (2.05%) WorkSite
5 4 (1.37%) Exchange Server 2007
6 3 (1.02%) SharePoint
6 3 (1.02%) Documentum
6 3 (1.02%) Exchange Server 2013
7 2 (0.68%) IIS
7 2 (0.68%) IBM Notes
Applications
1 74 (25.26%) MS Office
2 68 (23.21%) MS Excel
3 4 (1.37%) Adobe Creative Suite
4 3 (1.02%) MS PowerPoint
5 2 (0.68%) Spreadsheet
6 1 (0.34%) MS Visio
Business Applications
1 2 (0.68%) Remedy ITSM
Cloud Services
1 8 (2.73%) Office 365
Communications & Networking
1 14 (4.78%) TCP/IP
2 12 (4.10%) DHCP
3 10 (3.41%) DNS
4 8 (2.73%) LAN
4 8 (2.73%) Firewall
5 7 (2.39%) VoIP
5 7 (2.39%) SAN
6 6 (2.05%) WAN
7 4 (1.37%) Wireless
7 4 (1.37%) Wireshark
7 4 (1.37%) iSCSI
7 4 (1.37%) NetScaler
8 3 (1.02%) VPN
8 3 (1.02%) Intranet
8 3 (1.02%) Internet
9 2 (0.68%) Extranet
Database & Business Intelligence
1 6 (2.05%) SQL Server
2 4 (1.37%) SQL Server 2008
3 2 (0.68%) SQL Server 2005
4 1 (0.34%) Crystal Reports
Development Applications
1 2 (0.68%) Serena SBM
General
1 44 (15.02%) Law
2 42 (14.33%) Finance
3 33 (11.26%) Legal
4 11 (3.75%) Retail
5 9 (3.07%) Marketing
5 9 (3.07%) Advertising
6 7 (2.39%) Manufacturing
6 7 (2.39%) Banking
7 6 (2.05%) Telecoms
8 2 (0.68%) Financial Institution
8 2 (0.68%) Publishing
9 1 (0.34%) Pharmaceutical
9 1 (0.34%) Investment Banking
9 1 (0.34%) Mandarin Language
9 1 (0.34%) French Language
9 1 (0.34%) German Language
9 1 (0.34%) Italian Language
9 1 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.68%) HTML
2 1 (0.34%) Application Packaging
Miscellaneous
1 9 (3.07%) Blackberry
2 8 (2.73%) Analytical Skills
3 7 (2.39%) Statistics
4 5 (1.71%) User Experience
5 4 (1.37%) Management Information System
6 3 (1.02%) Hedge funds
7 2 (0.68%) Performance Metrics
8 1 (0.34%) Foreign Exchange (FX)
8 1 (0.34%) Enterprise Storage
8 1 (0.34%) New Media
8 1 (0.34%) Equities
8 1 (0.34%) Computer Science
8 1 (0.34%) iPhone
8 1 (0.34%) EqualLogic
Operating Systems
1 132 (45.05%) Windows
2 52 (17.75%) Windows 7
3 35 (11.95%) Windows XP
3 35 (11.95%) Windows Server 2008
4 26 (8.87%) Windows Server 2003
5 22 (7.51%) Windows 8
6 9 (3.07%) Windows Server 2012
7 8 (2.73%) Mac OS X
8 5 (1.71%) Windows Vista
9 3 (1.02%) Linux
10 1 (0.34%) Windows 2000 Server
10 1 (0.34%) Apple iOS
Processes & Methodologies
1 196 (66.89%) ITIL
2 70 (23.89%) Service Delivery
3 59 (20.14%) Incident Management
4 41 (13.99%) Mentoring
5 34 (11.60%) Line Management
6 33 (11.26%) Performance Management
6 33 (11.26%) Service Management
7 29 (9.90%) Coaching
8 28 (9.56%) Continuous Improvement
8 28 (9.56%) Problem Management
9 20 (6.83%) Service Desk Management
10 19 (6.48%) Document Management
11 16 (5.46%) Root Cause Analysis
12 14 (4.78%) ITIL V3
13 13 (4.44%) People Management
14 12 (4.10%) Project Management
15 11 (3.75%) ITSM
15 11 (3.75%) Asset Management
16 10 (3.41%) Change Management
16 10 (3.41%) Process Improvement
Programming Languages
1 13 (4.44%) SQL
1 13 (4.44%) PowerShell
2 2 (0.68%) VBA
Qualifications
1 31 (10.58%) ITIL Certification
2 25 (8.53%) Microsoft Certification
3 20 (6.83%) Security Cleared
4 16 (5.46%) MCITP
5 15 (5.12%) Degree
6 13 (4.44%) MOS
7 12 (4.10%) MCDST
7 12 (4.10%) A+ Certification
8 11 (3.75%) CCNA
8 11 (3.75%) Cisco Certification
9 9 (3.07%) MCP
10 8 (2.73%) MCSE
10 8 (2.73%) SC Cleared
11 6 (2.05%) MCSA
12 4 (1.37%) CCA
12 4 (1.37%) Citrix Certification
12 4 (1.37%) ITIL Foundation Certificate
13 3 (1.02%) HND
14 2 (0.68%) MCTS
14 2 (0.68%) CCENT
Quality Assurance & Compliance
1 80 (27.30%) SLA
2 2 (0.68%) ISO 9001
3 1 (0.34%) Sarbanes-Oxley
System Software
1 101 (34.47%) Active Directory
2 15 (5.12%) Microsoft App-V
3 9 (3.07%) XenApp
4 7 (2.39%) VMware Infrastructure
5 6 (2.05%) Hyper-V
5 6 (2.05%) vSphere
6 4 (1.37%) XenServer
6 4 (1.37%) XenDesktop
6 4 (1.37%) Terminal Services
Systems Management
1 10 (3.41%) SCCM
2 4 (1.37%) SCOM
2 4 (1.37%) EdgeSight
3 2 (0.68%) Tivoli
4 1 (0.34%) Norton AntiVirus
4 1 (0.34%) Backup Exec
4 1 (0.34%) WSUS
4 1 (0.34%) Symantec Enterprise Vault
4 1 (0.34%) ITRS Geneos
Vendors
1 120 (40.96%) Microsoft
2 30 (10.24%) Citrix
3 25 (8.53%) Cisco
4 17 (5.80%) Dell
5 14 (4.78%) VMware
6 13 (4.44%) IBM
7 6 (2.05%) Apple
8 5 (1.71%) Avaya
8 5 (1.71%) Remedy
8 5 (1.71%) SolarWinds
9 4 (1.37%) ServiceNow
9 4 (1.37%) Altiris
9 4 (1.37%) AppSense
9 4 (1.37%) Adobe
9 4 (1.37%) HP
9 4 (1.37%) Interwoven
10 3 (1.02%) NetApp
10 3 (1.02%) Mitel
10 3 (1.02%) Hummingbird
10 3 (1.02%) OpenText
London
Information Technology Services
Salary: £40k - 45k per year + Benefits
Posted: 10 hours ago
London
Information Technology Services
Salary: £32k - 38k per year + Benefits
Posted: 10 hours ago
Slough, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 4 days ago
London
Capita - ITIN
Salary: £25000 - £30000 per annum + benefits
Posted: 4 days ago
City of London
Claremont Consulting Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 4 days ago
East Grinstead
Vadis People
Salary: £27000 - £30000 per annum
Posted: 5 days ago
Forest Row, East Sussex
Vadis People
Salary: £27000 - £30000 per annum
Posted: 5 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £25000 - £28000 per annum + benefits
Posted: 5 days ago
Northampton
Deerfoot IT
Posted: 5 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive
Posted: 6 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £30000.00 - £40000.00 per annum + bonus + bens
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Biggleswade
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Salary: £30000.00 - £35000.00 per annum
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