The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 749 777 822
Rank change year-on-year
+28 +45
Permanent jobs requiring a Service Desk Team Leader 166 99 93
As % of all permanent IT jobs located in the UK 0.15% 0.093% 0.079%
As % of the Job Titles category 0.15% 0.098% 0.083%
Number of salaries quoted 142 92 79
Average salary £30,000 £30,000 £31,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £37,500 £35,900 £40,000
UK excluding London average salary £28,500 £30,000 £30,000
% change year-on-year
-5.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107654 100894 111399
As % of all permanent IT jobs located in the UK 94.50% 94.32% 95.20%
Number of salaries quoted 87308 83795 94839
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 30 September 2014 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 160 £30,000 - 11
London +6 36 £37,000 +23.33% 1
East Midlands +26 35 £27,000 - 3
Northamptonshire - 33 £27,000 - 2
East of England +8 30 £33,000 +14.78% 3
South East -37 29 £32,500 +8.33% 3
Northampton - 28 £27,000 - 1
Cambridgeshire - 21 £32,000 - 2
Cambridge - 13 £32,000 - 1
City of London +28 10 £37,500 +29.31% 1
West Midlands - 10 £27,500 -
Leeds -19 9 £28,500 -9.52%
West Yorkshire -31 9 £28,500 -9.52%
Yorkshire -32 9 £28,500 -18.57% 1
Peterborough - 8 £34,000 - 1
North West -6 7 £28,500 -12.30%
Hampshire -47 7 £26,500 -8.62%
Buckinghamshire +12 6 £26,000 -18.75% 2
Milton Keynes -13 6 £26,000 -18.75%
Southampton -29 6 £26,500 -8.62%
Bedfordshire - 6 £35,000 -
Oxfordshire +9 5 £36,000 +10.76%
Surrey -4 5 £33,500 +3.07%
South West -19 5 £30,000 +36.36%
Luton - 5 £35,000 -
Birmingham - 5 £27,500 -
Abingdon - 4 £36,000 -
Manchester +4 3 £24,750 -23.84%
Berkshire -6 3 £38,250 +2.00%
Reigate - 3 £33,500 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 246 (80.92%) ITIL
2 146 (48.03%) Windows
3 109 (35.86%) SLA
4 108 (35.53%) Microsoft
5 98 (32.24%) Service Delivery
6 81 (26.64%) Active Directory
7 77 (25.33%) MS Excel
8 68 (22.37%) MS Office
8 68 (22.37%) ITIL Certification
9 63 (20.72%) Windows 7
10 53 (17.43%) Incident Management
11 51 (16.78%) Windows XP
12 46 (15.13%) MCP
13 43 (14.14%) Finance
13 43 (14.14%) Service Management
14 39 (12.83%) Microsoft Certification
14 39 (12.83%) Analytical Skills
15 36 (11.84%) Mentoring
16 35 (11.51%) MCSE
17 31 (10.20%) MS Exchange
17 31 (10.20%) Crystal Reports
17 31 (10.20%) TCP/IP
17 31 (10.20%) People Management
18 29 (9.54%) Service Desk Management
18 29 (9.54%) Law
19 26 (8.55%) Citrix
19 26 (8.55%) Line Management
20 25 (8.22%) Degree
20 25 (8.22%) HND
21 23 (7.57%) MOS

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (10.20%) MS Exchange
2 10 (3.29%) Exchange Server 2007
3 9 (2.96%) Blackberry Enterprise Server
4 8 (2.63%) Exchange Server 2003
5 7 (2.30%) Lync
6 5 (1.64%) Exchange Server 2010
6 5 (1.64%) SharePoint
7 3 (0.99%) Exchange Server 2013
8 2 (0.66%) Documentum
9 1 (0.33%) IIS
9 1 (0.33%) WorkSite
9 1 (0.33%) CMS
9 1 (0.33%) Exchange Server 2000
9 1 (0.33%) SharePoint 2010
Applications
1 77 (25.33%) MS Excel
2 68 (22.37%) MS Office
3 5 (1.64%) MS PowerPoint
4 1 (0.33%) MS Visio
Business Applications
1 1 (0.33%) Remedy ITSM
Cloud Services
1 3 (0.99%) Office 365
2 1 (0.33%) Microsoft Azure
2 1 (0.33%) Google Apps
Communications & Networking
1 31 (10.20%) TCP/IP
2 19 (6.25%) VPN
3 16 (5.26%) DNS
4 14 (4.61%) LAN
5 12 (3.95%) WAN
6 7 (2.30%) VoIP
6 7 (2.30%) VLAN
7 6 (1.97%) Firewall
7 6 (1.97%) DHCP
8 4 (1.32%) SMTP
8 4 (1.32%) SNMP
8 4 (1.32%) Internet
9 2 (0.66%) SAN
9 2 (0.66%) WLAN
10 1 (0.33%) Broadband
10 1 (0.33%) GSM
10 1 (0.33%) FTP
10 1 (0.33%) DSL
10 1 (0.33%) SSL
10 1 (0.33%) Wi-Fi
Database & Business Intelligence
1 31 (10.20%) Crystal Reports
2 5 (1.64%) SQL Server
3 2 (0.66%) MySQL
4 1 (0.33%) SQL Server 2005
4 1 (0.33%) SQL Server 2008
Development Applications
1 3 (0.99%) Serena SBM
General
1 43 (14.14%) Finance
2 29 (9.54%) Law
3 20 (6.58%) Legal
4 14 (4.61%) Banking
5 8 (2.63%) Telecoms
6 7 (2.30%) Financial Institution
7 6 (1.97%) Advertising
8 5 (1.64%) Retail
9 2 (0.66%) Investment Banking
9 2 (0.66%) Publishing
9 2 (0.66%) Electronics
9 2 (0.66%) German Language
10 1 (0.33%) Spanish Language
10 1 (0.33%) Dutch Language
10 1 (0.33%) French Language
Libraries, Frameworks & Software Standards
1 1 (0.33%) MSMQ
Miscellaneous
1 39 (12.83%) Analytical Skills
2 7 (2.30%) Blackberry
3 5 (1.64%) Hedge funds
4 4 (1.32%) Statistics
5 3 (0.99%) EPoS
5 3 (0.99%) AS400
5 3 (0.99%) Computer Science
6 2 (0.66%) Video Conferencing
6 2 (0.66%) iPhone
6 2 (0.66%) Management Information System
6 2 (0.66%) User Experience
7 1 (0.33%) Data Protection Act
7 1 (0.33%) Mathematics
7 1 (0.33%) Digital Media
7 1 (0.33%) IVR
7 1 (0.33%) PDA
7 1 (0.33%) iSeries
7 1 (0.33%) EqualLogic
7 1 (0.33%) iPad
Operating Systems
1 146 (48.03%) Windows
2 63 (20.72%) Windows 7
3 51 (16.78%) Windows XP
4 23 (7.57%) Windows Server 2008
5 17 (5.59%) Windows Vista
6 11 (3.62%) Windows Server 2003
7 9 (2.96%) Windows 8
7 9 (2.96%) Windows Server 2012
8 7 (2.30%) Mac OS X
9 3 (0.99%) Linux
10 2 (0.66%) Android
11 1 (0.33%) Windows Mobile
11 1 (0.33%) UNIX
Processes & Methodologies
1 246 (80.92%) ITIL
2 98 (32.24%) Service Delivery
3 53 (17.43%) Incident Management
4 43 (14.14%) Service Management
5 36 (11.84%) Mentoring
6 31 (10.20%) People Management
7 29 (9.54%) Service Desk Management
8 26 (8.55%) Line Management
9 18 (5.92%) Coaching
10 17 (5.59%) Change Management
11 15 (4.93%) Continuous Improvement
12 13 (4.28%) Problem Management
13 9 (2.96%) Asset Management
14 8 (2.63%) Workflow
14 8 (2.63%) ERP
15 7 (2.30%) ITSM
15 7 (2.30%) Mobile Device Management
16 6 (1.97%) Performance Management
17 5 (1.64%) Resource Management
17 5 (1.64%) Numerical Analysis
Programming Languages
1 6 (1.97%) SQL
2 2 (0.66%) C
2 2 (0.66%) PowerShell
3 1 (0.33%) T-SQL
Qualifications
1 68 (22.37%) ITIL Certification
2 46 (15.13%) MCP
3 39 (12.83%) Microsoft Certification
4 35 (11.51%) MCSE
5 25 (8.22%) HND
5 25 (8.22%) Degree
6 23 (7.57%) MOS
7 22 (7.24%) MCITP
8 21 (6.91%) MCSA
9 14 (4.61%) Security Cleared
10 11 (3.62%) SC Cleared
10 11 (3.62%) CCNA
10 11 (3.62%) Cisco Certification
11 9 (2.96%) MCTS
12 5 (1.64%) A+ Certification
12 5 (1.64%) ITIL Foundation Certificate
13 3 (0.99%) CCENT
14 2 (0.66%) MCDST
14 2 (0.66%) Network+ Certification
Quality Assurance & Compliance
1 109 (35.86%) SLA
2 15 (4.93%) ISO 9001
3 2 (0.66%) ISO/IEC 27001
4 1 (0.33%) ISO 9000
4 1 (0.33%) Sarbanes-Oxley
System Software
1 81 (26.64%) Active Directory
2 3 (0.99%) XenApp
3 2 (0.66%) XenDesktop
3 2 (0.66%) vSphere
3 2 (0.66%) Hyper-V
4 1 (0.33%) VMware Server
4 1 (0.33%) VMware Infrastructure
Systems Management
1 10 (3.29%) SCCM
2 5 (1.64%) Cisco UCCX
3 4 (1.32%) Backup Exec
4 3 (0.99%) Tivoli
Vendors
1 108 (35.53%) Microsoft
2 26 (8.55%) Citrix
3 13 (4.28%) Cisco
3 13 (4.28%) ServiceNow
4 12 (3.95%) IBM
5 10 (3.29%) VMware
6 8 (2.63%) Dell
6 8 (2.63%) Apple
7 4 (1.32%) HP
7 4 (1.32%) Altiris
8 3 (0.99%) Serena
8 3 (0.99%) Mitel
8 3 (0.99%) SolarWinds
8 3 (0.99%) Sun
9 2 (0.66%) SAP
9 2 (0.66%) Interwoven
9 2 (0.66%) Avaya
9 2 (0.66%) Remedy
9 2 (0.66%) Hummingbird
9 2 (0.66%) Open Text
City, London
ComputAppoint
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 11 hours ago
Middlesbrough, Cleveland
4it Recruitment Ltd
Salary: Up to £24k + an excellent benefits package
Posted: Yesterday
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £32,000 to £40,000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £27000 - £29000 per annum + bens
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 4 days ago
Derbyshire
Gerrard White
Salary: £20000 to £25000 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum negotiable
Posted: 6 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 12 days ago
Newport, Gwent
Sanderson
Salary: £30 - £35 per annum + Excellent Company Benefits
Posted: 19 days ago
Northampton
Deerfoot IT
Salary: £35000 per annum + benefits
Posted: 19 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 21 days ago