The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 752 777 809
Rank change year-on-year
+25 +32
Permanent jobs requiring a Service Desk Team Leader 144 92 72
As % of all permanent IT jobs located in the UK 0.12% 0.084% 0.061%
As % of the Job Titles category 0.13% 0.089% 0.064%
Number of salaries quoted 128 87 58
Average salary £31,750 £32,500 £29,500
Average salary % change year-on-year
-2.30% +10.16%
90% offered a salary of more than £26,000 £27,500 £26,500
10% offered a salary of more than £45,000 £36,600 £40,000
UK excluding London average salary £29,000 £31,500 £28,000
% change year-on-year
-7.93% +12.50%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110132 102981 111649
As % of all permanent IT jobs located in the UK 94.41% 94.41% 95.09%
Number of salaries quoted 90172 85675 95884
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 11 July 2014 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 142 £31,500 -3.07% 15
London -20 47 £36,500 +6.56% 3
South East -7 31 £32,500 - 6
East of England +11 20 £33,000 +26.92%
East Midlands -5 16 £27,000 -16.92% 3
Northamptonshire -4 15 £27,000 -16.92% 3
South West +3 14 £29,000 -17.14% 1
Northampton -4 13 £27,000 -22.85% 1
West Yorkshire -38 9 £27,000 -3.57% 1
Yorkshire -40 9 £27,000 -3.57% 1
Hampshire 0 8 £25,000 -16.66%
Milton Keynes -12 8 £34,000 +4.61%
Buckinghamshire -20 8 £34,000 +4.61%
Berkshire - 8 £37,500 - 3
Dorset - 8 £36,500 - 1
Leeds -45 7 £26,000 -7.14% 1
Hammersmith - 7 £35,000 -
Cambridgeshire -1 6 £33,000 +26.92%
City of London -5 6 £35,500 +1.42%
Cambridge - 6 £33,000 -
Birmingham +13 5 £27,500 +10.00%
West Midlands +5 5 £27,500 +10.00%
Southampton +3 5 £25,000 -16.66%
Essex -2 4 - -
Wiltshire - 4 £29,000 -
Oxfordshire - 4 £34,250 - 2
Bournemouth - 4 £30,250 - 1
Abingdon - 4 £34,250 - 2
Colchester - 4 - -
Maidenhead - 4 £39,000 - 2

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 226 (79.86%) ITIL
2 133 (47.00%) Windows
3 93 (32.86%) Microsoft
4 87 (30.74%) Service Delivery
5 86 (30.39%) Active Directory
6 81 (28.62%) MS Excel
7 69 (24.38%) ITIL Certification
8 68 (24.03%) SLA
9 67 (23.67%) Incident Management
10 61 (21.55%) MS Office
11 58 (20.49%) Windows 7
12 48 (16.96%) Finance
13 46 (16.25%) Service Management
14 41 (14.49%) Windows XP
15 40 (14.13%) Law
16 29 (10.25%) Legal
17 27 (9.54%) Microsoft Certification
18 26 (9.19%) MS Exchange
19 24 (8.48%) MCSE
20 21 (7.42%) MCP
20 21 (7.42%) Windows Server 2008
21 18 (6.36%) Degree
21 18 (6.36%) VPN
22 17 (6.01%) Service Desk Management
22 17 (6.01%) ServiceNow
23 16 (5.65%) Problem Management
23 16 (5.65%) Banking
24 15 (5.30%) Performance Management
24 15 (5.30%) Security Cleared
25 14 (4.95%) Continuous Improvement

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (9.19%) MS Exchange
2 12 (4.24%) Blackberry Enterprise Server
3 8 (2.83%) Exchange Server 2007
4 7 (2.47%) Exchange Server 2003
5 6 (2.12%) Documentum
6 4 (1.41%) WorkSite
6 4 (1.41%) Exchange Server 2010
7 3 (1.06%) Lync
7 3 (1.06%) Apache
8 2 (0.71%) IIS
8 2 (0.71%) Exchange Server 2013
9 1 (0.35%) SharePoint 2010
9 1 (0.35%) SharePoint
9 1 (0.35%) Exchange Server 2000
Applications
1 81 (28.62%) MS Excel
2 61 (21.55%) MS Office
3 6 (2.12%) MS PowerPoint
4 1 (0.35%) Photoshop
4 1 (0.35%) MS Visio
4 1 (0.35%) InDesign
Business Applications
1 3 (1.06%) Oracle Financials
2 1 (0.35%) Remedy ITSM
Cloud Services
1 3 (1.06%) Office 365
2 2 (0.71%) Google Apps
3 1 (0.35%) Microsoft Azure
Communications & Networking
1 18 (6.36%) VPN
2 14 (4.95%) TCP/IP
3 13 (4.59%) LAN
4 11 (3.89%) Firewall
5 10 (3.53%) WAN
6 8 (2.83%) Wireless
7 6 (2.12%) DNS
8 4 (1.41%) DHCP
8 4 (1.41%) VLAN
9 3 (1.06%) IP Telephony
10 2 (0.71%) Wi-Fi
10 2 (0.71%) VoIP
10 2 (0.71%) WLAN
10 2 (0.71%) ADSL
10 2 (0.71%) Broadband
10 2 (0.71%) 3G
10 2 (0.71%) SNMP
11 1 (0.35%) LDAP
11 1 (0.35%) SSL
11 1 (0.35%) SAN
Database & Business Intelligence
1 11 (3.89%) Crystal Reports
2 4 (1.41%) SQL Server
3 2 (0.71%) SQL Server 2005
3 2 (0.71%) SQL Server 2008
4 1 (0.35%) SQL Server 2012
4 1 (0.35%) MySQL
General
1 48 (16.96%) Finance
2 40 (14.13%) Law
3 29 (10.25%) Legal
4 16 (5.65%) Banking
5 8 (2.83%) Advertising
6 5 (1.77%) Publishing
6 5 (1.77%) Telecoms
7 4 (1.41%) German Language
7 4 (1.41%) Retail
8 1 (0.35%) Dutch Language
8 1 (0.35%) French Language
8 1 (0.35%) Spanish Language
8 1 (0.35%) Welsh Language
8 1 (0.35%) Financial Institution
8 1 (0.35%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.35%) MSMQ
Miscellaneous
1 13 (4.59%) Management Information System
2 11 (3.89%) Blackberry
3 9 (3.18%) Statistics
4 3 (1.06%) EPoS
4 3 (1.06%) Mathematics
4 3 (1.06%) Computer Science
5 2 (0.71%) Video Conferencing
5 2 (0.71%) iPhone
5 2 (0.71%) iPad
5 2 (0.71%) Digital Media
5 2 (0.71%) NHS
5 2 (0.71%) AS400
6 1 (0.35%) IVR
6 1 (0.35%) PDA
6 1 (0.35%) Data Protection Act
Operating Systems
1 133 (47.00%) Windows
2 58 (20.49%) Windows 7
3 41 (14.49%) Windows XP
4 21 (7.42%) Windows Server 2008
5 13 (4.59%) Mac OS X
6 12 (4.24%) Windows Server 2003
7 9 (3.18%) Windows Vista
8 6 (2.12%) Linux
8 6 (2.12%) Windows Server 2012
9 1 (0.35%) UNIX
9 1 (0.35%) Windows 8
9 1 (0.35%) Android
9 1 (0.35%) Windows Mobile
Processes & Methodologies
1 226 (79.86%) ITIL
2 87 (30.74%) Service Delivery
3 67 (23.67%) Incident Management
4 46 (16.25%) Service Management
5 17 (6.01%) Service Desk Management
6 16 (5.65%) Problem Management
7 15 (5.30%) Performance Management
8 14 (4.95%) Continuous Improvement
9 13 (4.59%) Document Management
10 9 (3.18%) Workflow
10 9 (3.18%) Change Management
11 8 (2.83%) CRM
12 7 (2.47%) Performance Monitoring
12 7 (2.47%) Mobile Device Management
13 6 (2.12%) ITSM
14 5 (1.77%) ERP
15 4 (1.41%) Project Management
15 4 (1.41%) ITIL V3
15 4 (1.41%) Resource Management
15 4 (1.41%) Numerical Analysis
Programming Languages
1 10 (3.53%) SQL
2 1 (0.35%) T-SQL
2 1 (0.35%) C
Qualifications
1 69 (24.38%) ITIL Certification
2 27 (9.54%) Microsoft Certification
3 24 (8.48%) MCSE
4 21 (7.42%) MCP
5 18 (6.36%) Degree
6 15 (5.30%) Security Cleared
7 12 (4.24%) SC Cleared
8 11 (3.89%) MCITP
9 8 (2.83%) MOS
9 8 (2.83%) MCDST
10 7 (2.47%) MCSA
11 6 (2.12%) HND
12 5 (1.77%) CCNA
12 5 (1.77%) Cisco Certification
13 3 (1.06%) A+ Certification
14 1 (0.35%) MCTS
Quality Assurance & Compliance
1 68 (24.03%) SLA
2 5 (1.77%) ISO 9001
3 4 (1.41%) ISO 9000
4 2 (0.71%) ISO/IEC 27001
4 2 (0.71%) QA
5 1 (0.35%) Sarbanes-Oxley
System Software
1 86 (30.39%) Active Directory
2 6 (2.12%) Hyper-V
3 4 (1.41%) Terminal Services
4 3 (1.06%) Xen
5 2 (0.71%) VMware Infrastructure
Systems Management
1 9 (3.18%) SCCM
2 3 (1.06%) Backup Exec
2 3 (1.06%) WSUS
3 1 (0.35%) WMI
3 1 (0.35%) Cisco UCCX
Vendors
1 93 (32.86%) Microsoft
2 17 (6.01%) ServiceNow
3 14 (4.95%) Citrix
4 12 (4.24%) VMware
5 8 (2.83%) Cisco
6 7 (2.47%) IBM
6 7 (2.47%) Dell
7 6 (2.12%) Interwoven
7 6 (2.12%) Hummingbird
7 6 (2.12%) Open Text
8 5 (1.77%) Apple
8 5 (1.77%) Sun
9 4 (1.41%) HP
9 4 (1.41%) Oracle
10 3 (1.06%) NetApp
10 3 (1.06%) WatchGuard
10 3 (1.06%) Veeam
11 2 (0.71%) Mitel
11 2 (0.71%) Google
11 2 (0.71%) Remedy
London
Webrecruit
Salary: Plus Annual Profit Share Scheme
Posted: 2 days ago
Northamptonshire
Lorien Resourcing
Posted: 4 days ago
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + bonus, pension etc.
Posted: 4 days ago
London
TribePost.co.uk
Salary: Excellent DOE
Posted: 4 days ago
Rochdale, Lancashire
Spring Technology
Salary: £24000.00 - £25500.00 per annum
Posted: 4 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: 4 days ago
Northampton, Northamptonshire
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum
Posted: 5 days ago
Bournemouth, Dorset
Latcom Ltd
Salary: From £32,000 to £34,000 per annum + Pension + Good Benefits
Posted: 5 days ago
Leeds, Yorkshire
EMIS
Salary: £20,000 per year
Posted: 10 days ago
Maidenhead
Austin Fraser Limited
Salary: £35000 - £43000 per annum
Posted: 12 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 13 days ago
Northamptonshire
Deerfoot IT
Salary: £25000 - £29000 per annum
Posted: 20 days ago