The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 795 777 824
Rank change year-on-year
-18 +47
Permanent jobs requiring a Service Desk Team Leader 140 160 113
As % of all permanent IT jobs located in the UK 0.14% 0.15% 0.11%
As % of the Job Titles category 0.14% 0.16% 0.11%
Number of salaries quoted 124 132 105
Average salary £32,500 £35,000 £30,000
Average salary % change year-on-year
-7.14% +16.66%
90% offered a salary of more than £25,000 £27,500 £26,200
10% offered a salary of more than £43,000 £40,000 £40,000
UK excluding London average salary £30,500 £34,000 £28,500
% change year-on-year
-10.29% +19.29%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97363 102681 101319
As % of all permanent IT jobs located in the UK 96.13% 96.46% 96.26%
Number of salaries quoted 81714 85063 81425
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 10 February 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 131 £32,500 -7.14% 11
London +21 57 £37,750 +0.66% 1
South East -10 14 £29,500 -16.90% 2
North West +23 13 £32,500 +18.18% 3
East of England -1 13 £42,500 +54.54% 2
South West -2 12 £30,000 +9.09%
Manchester +16 11 £32,500 +18.18% 2
Wales +15 11 £26,500 -24.28%
City of London +56 10 £34,250 +5.38% 1
West Midlands -10 10 £25,000 -12.66% 1
East Midlands +4 8 £32,500 -14.47% 2
Dudley - 8 £25,000 -
Northamptonshire +5 7 £32,500 -14.47% 2
Croydon -1 7 £28,000 -
South Wales - 7 £22,500 -
Cardiff - 7 £22,500 -
Bedfordshire +2 6 £43,000 -
Bristol - 6 £30,000 -
Cambridgeshire +9 5 £42,500 - 2
Northampton -4 5 £32,500 -14.47% 1
Hampshire +24 4 £30,500 - 2
Surrey +9 4 £28,500 -16.78%
Leeds +3 4 £32,500 +13.04%
Mid Wales -2 4 £27,000 -22.85%
Cornwall -4 4 £27,000 -1.81%
Ceredigion -4 4 £27,000 -22.85%
New Quay -5 4 £27,000 -22.85%
Newquay -5 4 £27,000 -22.85%
Yorkshire -15 4 £32,500 +1.56%
West Yorkshire -21 4 £32,500 -7.14%

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 10 February 2016, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 181 (66.06%) ITIL
2 143 (52.19%) Windows
3 109 (39.78%) Active Directory
4 107 (39.05%) Microsoft
5 93 (33.94%) Windows 7
6 87 (31.75%) SLA
7 85 (31.02%) Service Delivery
8 76 (27.74%) Service Management
9 63 (22.99%) Incident Management
10 57 (20.80%) MS Office
11 54 (19.71%) Finance
12 50 (18.25%) Windows Server
13 44 (16.06%) Law
14 42 (15.33%) Mentoring
15 40 (14.60%) VMware
16 38 (13.87%) ITIL Certification
17 37 (13.50%) MS Excel
17 37 (13.50%) Problem Management
18 35 (12.77%) Windows Server 2008
18 35 (12.77%) Line Management
19 29 (10.58%) Legal
20 28 (10.22%) Windows 8
21 27 (9.85%) Analytical Skills
22 26 (9.49%) Continuous Improvement
23 25 (9.12%) Office 365
23 25 (9.12%) Service Desk Management
23 25 (9.12%) Change Management
24 24 (8.76%) Windows Server 2012
25 22 (8.03%) Blackberry
25 22 (8.03%) MS Exchange

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 10 February 2016, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (8.03%) MS Exchange
2 12 (4.38%) Skype for Business
3 7 (2.55%) Blackberry Enterprise Server
4 6 (2.19%) Exchange Server 2010
5 5 (1.82%) Exchange Server 2013
6 2 (0.73%) Exchange Server 2007
7 1 (0.36%) IBM Notes
Applications
1 57 (20.80%) MS Office
2 37 (13.50%) MS Excel
3 2 (0.73%) MS PowerPoint
3 2 (0.73%) MS Visio
Cloud Services
1 25 (9.12%) Office 365
2 5 (1.82%) Mimecast
Communications & Networking
1 21 (7.66%) VPN
2 20 (7.30%) TCP/IP
3 18 (6.57%) DNS
4 17 (6.20%) DHCP
5 16 (5.84%) Wireless
6 13 (4.74%) Firewall
7 10 (3.65%) Broadband
8 8 (2.92%) Remote Desktop
9 7 (2.55%) LAN
10 6 (2.19%) VLAN
11 5 (1.82%) GoToMeeting
12 4 (1.46%) SMTP
12 4 (1.46%) WAN
13 3 (1.09%) SAN
13 3 (1.09%) VoIP
13 3 (1.09%) Wi-Fi
13 3 (1.09%) WLAN
14 2 (0.73%) FTP
14 2 (0.73%) Internet
14 2 (0.73%) Intranet
Database & Business Intelligence
1 16 (5.84%) Crystal Reports
2 6 (2.19%) SQL Server
3 3 (1.09%) Data Mining
Development Applications
1 1 (0.36%) MSI
General
1 54 (19.71%) Finance
2 44 (16.06%) Law
3 29 (10.58%) Legal
4 17 (6.20%) Banking
5 13 (4.74%) Financial Institution
5 13 (4.74%) Investment Banking
6 10 (3.65%) Telecoms
7 4 (1.46%) Marketing
8 2 (0.73%) Advertising
9 1 (0.36%) Automotive
9 1 (0.36%) Billing
9 1 (0.36%) German Language
9 1 (0.36%) Private Banking
9 1 (0.36%) Retail
Libraries, Frameworks & Software Standards
1 5 (1.82%) .NET
2 3 (1.09%) CSS
2 3 (1.09%) HTML
2 3 (1.09%) Middleware
Miscellaneous
1 27 (9.85%) Analytical Skills
2 22 (8.03%) Blackberry
3 13 (4.74%) Hedge funds
4 11 (4.01%) Management Information System
5 5 (1.82%) User Experience
6 3 (1.09%) Data Centre
6 3 (1.09%) Economics
6 3 (1.09%) iSeries
6 3 (1.09%) NHS
6 3 (1.09%) Private Cloud
7 2 (0.73%) AS400
7 2 (0.73%) Driving Licence
7 2 (0.73%) Fat Client
7 2 (0.73%) iPhone
7 2 (0.73%) SecurID
7 2 (0.73%) Statistics
7 2 (0.73%) Thin Client
8 1 (0.36%) iPad
8 1 (0.36%) Mobile Computing
8 1 (0.36%) Telematics
Operating Systems
1 143 (52.19%) Windows
2 93 (33.94%) Windows 7
3 50 (18.25%) Windows Server
4 35 (12.77%) Windows Server 2008
5 28 (10.22%) Windows 8
6 24 (8.76%) Windows Server 2012
7 15 (5.47%) Linux
8 14 (5.11%) Windows Server 2003
9 11 (4.01%) Windows 10
10 7 (2.55%) Android
10 7 (2.55%) Apple iOS
11 6 (2.19%) OS/400
12 5 (1.82%) Unix
13 3 (1.09%) Mac OS X
13 3 (1.09%) MVS
14 2 (0.73%) Windows Mobile
14 2 (0.73%) Windows Vista
14 2 (0.73%) Windows XP
Processes & Methodologies
1 181 (66.06%) ITIL
2 85 (31.02%) Service Delivery
3 76 (27.74%) Service Management
4 63 (22.99%) Incident Management
5 42 (15.33%) Mentoring
6 37 (13.50%) Problem Management
7 35 (12.77%) Line Management
8 26 (9.49%) Continuous Improvement
9 25 (9.12%) Change Management
9 25 (9.12%) Service Desk Management
10 19 (6.93%) ITSM
11 18 (6.57%) Coaching
12 14 (5.11%) People Management
13 11 (4.01%) ITIL V3
14 10 (3.65%) Knowledge Management
15 9 (3.28%) Document Management
15 9 (3.28%) Stakeholder Management
16 8 (2.92%) Information Security
16 8 (2.92%) Risk Analysis
17 7 (2.55%) Process Improvement
Programming Languages
1 15 (5.47%) SQL
2 5 (1.82%) Java
2 5 (1.82%) JavaScript
2 5 (1.82%) PowerShell
3 4 (1.46%) C
4 3 (1.09%) VB
4 3 (1.09%) VB6
Qualifications
1 38 (13.87%) ITIL Certification
2 21 (7.66%) MCP
3 18 (6.57%) HND
4 14 (5.11%) Degree
5 13 (4.74%) MOS
6 10 (3.65%) Microsoft Certification
7 9 (3.28%) ITIL Foundation Certificate
8 6 (2.19%) CCNA
8 6 (2.19%) Cisco Certification
9 3 (1.09%) A+ Certification
10 2 (0.73%) Security Cleared
11 1 (0.36%) MCSA
11 1 (0.36%) MCSE
11 1 (0.36%) SC Cleared
Quality Assurance & Compliance
1 87 (31.75%) SLA
2 13 (4.74%) ISO 9001
3 8 (2.92%) ISO/IEC 27001
4 2 (0.73%) QA
5 1 (0.36%) Data Quality
System Software
1 109 (39.78%) Active Directory
2 11 (4.01%) Hyper-V
3 9 (3.28%) VMware Infrastructure
4 3 (1.09%) XenApp
5 1 (0.36%) vSphere
Systems Management
1 7 (2.55%) SCCM
2 1 (0.36%) SCSM
Vendors
1 107 (39.05%) Microsoft
2 40 (14.60%) VMware
3 22 (8.03%) Citrix
4 13 (4.74%) iManage
5 9 (3.28%) Oracle
6 8 (2.92%) HP
6 8 (2.92%) ServiceNow
7 6 (2.19%) Cisco
7 6 (2.19%) Mitel
7 6 (2.19%) SAP
8 5 (1.82%) Remedy
9 4 (1.46%) Dell
9 4 (1.46%) Veeam
10 3 (1.09%) Apple
10 3 (1.09%) Computacenter
11 2 (0.73%) Avaya
11 2 (0.73%) Canon
11 2 (0.73%) Compaq
11 2 (0.73%) Interwoven
11 2 (0.73%) Wyse
Cambridge, Cambridgeshire
Senitor Associates
Salary: £35000 - £40000 per annum + benefits
Posted: 2 days ago
Portsmouth, Hampshire
First Point
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £37000 per annum + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £40,000 to £44,000 per annum £40,000 - £44,000 +Excellent Benefit
Posted: 6 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: From £34,997 to £43,747 per annum
Posted: 13 days ago
Southampton
Spectrum IT
Salary: £28000 - £33000 per annum + Benefits
Posted: 15 days ago
Northampton
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum
Posted: 17 days ago