The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 810 816 807
Rank change year-on-year
+6 -9
Permanent jobs requiring a Service Desk Team Leader 80 147 172
As % of all permanent IT jobs located in the UK 0.085% 0.14% 0.15%
As % of the Job Titles category 0.088% 0.14% 0.16%
Number of salaries quoted 74 127 147
Median salary £32,500 £33,500 £30,250
Median salary % change year-on-year
-2.98% +10.74%
90% offered a salary of more than £27,150 £27,500 £26,500
10% offered a salary of more than £39,250 £45,000 £37,500
UK excluding London median salary £31,250 £30,250 £28,500
% change year-on-year
+3.30% +6.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
90486 104724 110047
As % of all permanent IT jobs located in the UK 96.27% 96.27% 96.45%
Number of salaries quoted 75738 87307 89008
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 1 October 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 72 £32,500 -2.98% 8
London +25 22 £36,000 - 2
South East +52 11 £27,750 -5.93%
North West -6 9 £32,000 +12.28% 5
Yorkshire +32 8 £32,500 +6.55% 1
East of England +27 7 £35,000 +7.69%
Hertfordshire +25 7 £35,000 +34.61%
South Wales +12 7 £30,000 +9.09%
Wales +11 7 £30,000 +9.09%
South West +1 7 £30,000 -5.88%
Manchester -4 7 £35,000 +25.00% 1
Cardiff +17 6 £30,000 +9.09%
Northamptonshire +7 6 £28,000 -16.41%
Rochdale -2 6 £35,000 +29.62%
East Midlands -7 6 £28,000 -16.41%
Rickmansworth - 6 £35,000 -
City of London +44 4 £40,000 +23.07%
Leeds +27 4 £32,500 +4.83% 1
West Yorkshire +18 4 £32,500 +4.83% 1
Hampshire - 4 £22,500 -
East Yorkshire - 4 £32,500 -
Hull - 4 £32,500 -
Buckinghamshire +15 3 - -
Bristol - 3 £26,500 -
Southampton - 3 £22,500 -
Berkshire +28 2 £30,250 +41.68%
Milton Keynes +14 2 - -
Northampton -7 2 £27,500 -17.91%
West Midlands -23 2 £30,250 -5.46%
Wellingborough - 2 £31,000 -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 1 October 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 104 (57.46%) ITIL
2 83 (45.86%) Windows
3 72 (39.78%) Active Directory
4 61 (33.70%) SLA
5 51 (28.18%) Finance
6 50 (27.62%) Windows 7
7 47 (25.97%) Citrix
8 43 (23.76%) MS Excel
9 38 (20.99%) Service Management
10 37 (20.44%) Microsoft
11 36 (19.89%) Coaching
12 35 (19.34%) Mentoring
12 35 (19.34%) MS Office
13 33 (18.23%) Law
14 30 (16.57%) Service Delivery
15 27 (14.92%) Mitel
15 27 (14.92%) Incident Management
16 26 (14.36%) Legal
17 25 (13.81%) Ticket Management
18 23 (12.71%) MCP
19 22 (12.15%) GoToMeeting
19 22 (12.15%) Mimecast
19 22 (12.15%) iManage
20 20 (11.05%) Analytical Skills
20 20 (11.05%) Continuous Improvement
21 15 (8.29%) VMware
21 15 (8.29%) Blackberry
22 14 (7.73%) Problem Management
23 13 (7.18%) Office 365
23 13 (7.18%) Service Desk Management

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.18%) MS Exchange
2 8 (4.42%) Skype for Business
3 4 (2.21%) Exchange Server 2010
4 3 (1.66%) Blackberry Enterprise Server
4 3 (1.66%) IIS
4 3 (1.66%) SharePoint
5 2 (1.10%) Apache
5 2 (1.10%) Exchange Server 2007
5 2 (1.10%) IBM HTTP Server
5 2 (1.10%) JBoss
5 2 (1.10%) Tomcat
5 2 (1.10%) WebLogic
6 1 (0.55%) Exchange Server 2013
Applications
1 43 (23.76%) MS Excel
2 35 (19.34%) MS Office
3 5 (2.76%) MS PowerPoint
4 2 (1.10%) MS Visio
Business Applications
1 5 (2.76%) Dynamics CRM
2 4 (2.21%) Sage 200
2 4 (2.21%) SAP Business One
3 1 (0.55%) Remedy ITSM
3 1 (0.55%) SAP Oil and Gas
Cloud Services
1 22 (12.15%) Mimecast
2 13 (7.18%) Office 365
3 1 (0.55%) Amazon AWS
3 1 (0.55%) Microsoft Azure
3 1 (0.55%) SaaS
Communications & Networking
1 22 (12.15%) GoToMeeting
2 10 (5.52%) Internet
3 9 (4.97%) TCP/IP
4 6 (3.31%) DHCP
4 6 (3.31%) SAN
4 6 (3.31%) VoIP
5 4 (2.21%) DNS
5 4 (2.21%) Firewall
5 4 (2.21%) Unified Communications
5 4 (2.21%) VPN
6 3 (1.66%) PBX
7 2 (1.10%) LAN
7 2 (1.10%) Remote Desktop
7 2 (1.10%) WAN
8 1 (0.55%) ATM
8 1 (0.55%) Cisco IOS
8 1 (0.55%) IP Telephony
8 1 (0.55%) PABX
8 1 (0.55%) VLAN
8 1 (0.55%) Wi-Fi
Database & Business Intelligence
1 8 (4.42%) Crystal Reports
2 6 (3.31%) SQL Server
3 2 (1.10%) Oracle Database
4 1 (0.55%) SQL Server 2008
4 1 (0.55%) SQL Server 2012
General
1 51 (28.18%) Finance
2 33 (18.23%) Law
3 26 (14.36%) Legal
4 7 (3.87%) Telecoms
5 4 (2.21%) Banking
6 3 (1.66%) Advertising
7 2 (1.10%) Manufacturing
7 2 (1.10%) Marketing
8 1 (0.55%) Aerospace
8 1 (0.55%) Electronics
8 1 (0.55%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.10%) .NET
Miscellaneous
1 20 (11.05%) Analytical Skills
2 15 (8.29%) Blackberry
3 9 (4.97%) iPad
4 7 (3.87%) iPhone
4 7 (3.87%) Mathematics
5 5 (2.76%) Performance Metrics
6 4 (2.21%) Management Information System
6 4 (2.21%) Statistics
7 3 (1.66%) AS400
7 3 (1.66%) Data Centre
7 3 (1.66%) NHS
7 3 (1.66%) Virtual Team
8 2 (1.10%) iSeries
8 2 (1.10%) Mobile Computing
8 2 (1.10%) User Experience
9 1 (0.55%) CMDB
9 1 (0.55%) Computer Science
9 1 (0.55%) IVR
9 1 (0.55%) Social Media
Operating Systems
1 83 (45.86%) Windows
2 50 (27.62%) Windows 7
3 12 (6.63%) Windows 8
4 10 (5.52%) Windows Server
5 8 (4.42%) Linux
6 7 (3.87%) Windows Server 2008
7 6 (3.31%) Windows XP
8 3 (1.66%) Windows Server 2012
9 2 (1.10%) Android
9 2 (1.10%) Mac OS X
9 2 (1.10%) Windows Server 2003
10 1 (0.55%) Apple iOS
10 1 (0.55%) Mac OS
10 1 (0.55%) Windows 10
10 1 (0.55%) Windows CE
10 1 (0.55%) Windows Mobile
10 1 (0.55%) Windows Vista
Processes & Methodologies
1 104 (57.46%) ITIL
2 38 (20.99%) Service Management
3 36 (19.89%) Coaching
4 35 (19.34%) Mentoring
5 30 (16.57%) Service Delivery
6 27 (14.92%) Incident Management
7 25 (13.81%) Ticket Management
8 20 (11.05%) Continuous Improvement
9 14 (7.73%) Problem Management
10 13 (7.18%) Service Desk Management
11 10 (5.52%) Line Management
12 8 (4.42%) B2B
12 8 (4.42%) B2C
12 8 (4.42%) CRM
12 8 (4.42%) ITSM
12 8 (4.42%) Performance Management
13 7 (3.87%) ERP
13 7 (3.87%) Project Management
14 6 (3.31%) Change Control
14 6 (3.31%) Change Management
Programming Languages
1 10 (5.52%) SQL
2 2 (1.10%) PHP
2 2 (1.10%) PowerShell
Qualifications
1 23 (12.71%) MCP
2 13 (7.18%) ITIL Certification
3 8 (4.42%) Degree
3 8 (4.42%) HND
3 8 (4.42%) Microsoft Certification
3 8 (4.42%) MOS
4 6 (3.31%) CCNA
4 6 (3.31%) Cisco Certification
4 6 (3.31%) Security Cleared
5 5 (2.76%) MCSE
6 4 (2.21%) ITIL Foundation Certificate
7 3 (1.66%) MCITP
8 2 (1.10%) CCNP
8 2 (1.10%) MCSA
8 2 (1.10%) SC Cleared
9 1 (0.55%) A+ Certification
9 1 (0.55%) MCDST
Quality Assurance & Compliance
1 61 (33.70%) SLA
2 2 (1.10%) ISO 9001
2 2 (1.10%) QA
System Software
1 72 (39.78%) Active Directory
2 7 (3.87%) Hyper-V
3 6 (3.31%) VMware Infrastructure
4 5 (2.76%) XenDesktop
5 2 (1.10%) XenApp
Systems Management
1 2 (1.10%) Backup Exec
2 1 (0.55%) NetBackup
2 1 (0.55%) Norton AntiVirus
2 1 (0.55%) WSUS
Vendors
1 47 (25.97%) Citrix
2 37 (20.44%) Microsoft
3 27 (14.92%) Mitel
4 22 (12.15%) iManage
5 15 (8.29%) VMware
6 13 (7.18%) Cisco
7 5 (2.76%) Remedy
7 5 (2.76%) SAP
8 4 (2.21%) Avaya
8 4 (2.21%) CheckPoint
8 4 (2.21%) HP
8 4 (2.21%) Kaspersky
8 4 (2.21%) Sage
9 3 (1.66%) Apple
9 3 (1.66%) Bloomberg
9 3 (1.66%) ServiceNow
10 2 (1.10%) Adobe
10 2 (1.10%) Computacenter
10 2 (1.10%) IBM
10 2 (1.10%) Reuters
London
Joseph Harry Ltd
Salary: £40000 - £60000 per annum + 20% Bonus + 10% Pension
Posted: 4 hours ago
Warrington, Cheshire
Michael Page International
Salary: £30000 - £34000 per annum + Private Healthcare, Pension Scheme
Posted: 17 hours ago
Warrington, Cheshire
McGregor Boyall
Salary: £30000 - £34000.00 per annum
Posted: Yesterday
Cheshire
Nigel Frank International Ltd
Salary: £35,000
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Salary: Excellent Benefits & Bonus
Posted: 2 days ago
London
Pioneer Search
Salary: £50000 - £60000 per annum
Posted: 3 days ago
Warrington
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 19 days ago