The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 696 772 811
Rank change year-on-year
+76 +39
Permanent jobs requiring a Service Desk Team Leader 170 103 75
As % of all permanent IT jobs located in the UK 0.16% 0.099% 0.068%
As % of the Job Titles category 0.17% 0.10% 0.071%
Number of salaries quoted 146 97 53
Average salary £35,000 £30,000 £29,250
Average salary % change year-on-year
+16.66% +2.56%
90% offered a salary of more than £27,500 £26,000 £24,500
10% offered a salary of more than £40,800 £40,000 £42,500
UK excluding London average salary £33,000 £28,500 £26,500
% change year-on-year
+15.78% +7.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98723 98609 105043
As % of all permanent IT jobs located in the UK 94.80% 94.57% 95.11%
Number of salaries quoted 82175 79630 90068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 29 January 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +82 167 £35,000 +16.66% 21
South East +8 48 £35,500 +28.22% 6
London +7 43 £38,500 +2.66% 7
Yorkshire +5 27 £32,000 +6.66% 2
Milton Keynes - 27 £35,500 - 3
Buckinghamshire - 27 £35,500 - 3
West Yorkshire -3 18 £35,000 +16.66% 1
North West +7 16 £27,500 -15.38%
Manchester +7 14 £27,500 -15.38%
East of England +1 12 £27,500 -26.66% 3
West Midlands -11 12 £30,500 +10.90%
Bradford +6 11 £35,000 -
City of London +8 9 £40,500 +8.72% 1
Surrey -5 7 £34,500 +32.69%
South Yorkshire - 7 £32,000 - 1
Reigate - 7 £34,500 -
Sheffield - 7 £32,000 - 1
East Midlands +15 6 £38,000 +22.58% 1
Solihull - 6 £30,500 -
Berkshire - 6 £45,000 - 1
West Sussex +3 5 £38,500 +40.00%
Suffolk - 5 £27,500 -
Croydon - 5 £28,000 -
Cambridgeshire -2 4 - -
Peterborough - 4 - -
Birmingham - 4 £29,750 -
Bracknell - 4 £47,500 -
Leeds +13 3 £28,750 -8.73% 1
Wakefield -9 3 £26,000 -20.00%
Hertfordshire -16 3 £40,000 - 1

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 234 (71.56%) ITIL
2 146 (44.65%) Windows
3 135 (41.28%) Microsoft
4 112 (34.25%) SLA
5 96 (29.36%) Active Directory
6 88 (26.91%) Service Delivery
7 77 (23.55%) MS Office
8 69 (21.10%) Incident Management
9 68 (20.80%) MS Excel
10 63 (19.27%) Windows 7
11 48 (14.68%) Windows XP
12 45 (13.76%) Finance
12 45 (13.76%) Law
13 40 (12.23%) Service Management
14 38 (11.62%) ITIL Certification
15 37 (11.31%) Citrix
15 37 (11.31%) Line Management
16 36 (11.01%) Mentoring
17 35 (10.70%) Windows Server 2008
18 31 (9.48%) Legal
18 31 (9.48%) Cisco
18 31 (9.48%) MS Exchange
18 31 (9.48%) MCP
18 31 (9.48%) Performance Management
19 29 (8.87%) Problem Management
20 28 (8.56%) Continuous Improvement
21 27 (8.26%) Windows 8
21 27 (8.26%) TCP/IP
21 27 (8.26%) Windows Server 2003
22 26 (7.95%) Microsoft Certification

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (9.48%) MS Exchange
2 9 (2.75%) Lync
2 9 (2.75%) Blackberry Enterprise Server
3 8 (2.45%) Exchange Server 2010
4 7 (2.14%) SharePoint
5 5 (1.53%) WorkSite
5 5 (1.53%) Exchange Server 2007
6 4 (1.22%) Exchange Server 2013
7 3 (0.92%) Documentum
8 2 (0.61%) Exchange Server 2003
9 1 (0.31%) IIS
9 1 (0.31%) CMS
Applications
1 77 (23.55%) MS Office
2 68 (20.80%) MS Excel
3 1 (0.31%) MS PowerPoint
3 1 (0.31%) MS Visio
Business Applications
1 3 (0.92%) Remedy ITSM
Cloud Services
1 3 (0.92%) Office 365
Communications & Networking
1 27 (8.26%) TCP/IP
2 19 (5.81%) DNS
3 14 (4.28%) DHCP
4 10 (3.06%) VoIP
5 9 (2.75%) Firewall
5 9 (2.75%) VPN
6 6 (1.83%) SAN
7 5 (1.53%) Internet
8 4 (1.22%) LAN
8 4 (1.22%) NetScaler
8 4 (1.22%) Wireshark
8 4 (1.22%) iSCSI
9 3 (0.92%) SNMP
9 3 (0.92%) WAN
9 3 (0.92%) SMTP
10 2 (0.61%) Extranet
11 1 (0.31%) VLAN
11 1 (0.31%) Intranet
11 1 (0.31%) Broadband
11 1 (0.31%) GSM
Database & Business Intelligence
1 17 (5.20%) Crystal Reports
2 6 (1.83%) SQL Server
3 3 (0.92%) SQL Server 2008
4 2 (0.61%) SQL Server 2005
5 1 (0.31%) MySQL
Development Applications
1 5 (1.53%) Serena SBM
General
1 45 (13.76%) Finance
1 45 (13.76%) Law
2 31 (9.48%) Legal
3 11 (3.36%) Retail
4 9 (2.75%) Telecoms
5 7 (2.14%) Marketing
6 6 (1.83%) Banking
7 5 (1.53%) Financial Institution
8 4 (1.22%) Manufacturing
8 4 (1.22%) Advertising
9 3 (0.92%) Investment Banking
10 1 (0.31%) Mandarin Language
10 1 (0.31%) French Language
10 1 (0.31%) German Language
10 1 (0.31%) Italian Language
10 1 (0.31%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.61%) HTML
Miscellaneous
1 21 (6.42%) Analytical Skills
2 11 (3.36%) Blackberry
3 8 (2.45%) Statistics
4 6 (1.83%) Hedge funds
5 4 (1.22%) Management Information System
6 2 (0.61%) EqualLogic
6 2 (0.61%) Computer Science
6 2 (0.61%) iPhone
7 1 (0.31%) iSeries
7 1 (0.31%) Enterprise Storage
7 1 (0.31%) New Media
7 1 (0.31%) Foreign Exchange (FX)
7 1 (0.31%) AS400
7 1 (0.31%) Equities
Operating Systems
1 146 (44.65%) Windows
2 63 (19.27%) Windows 7
3 48 (14.68%) Windows XP
4 35 (10.70%) Windows Server 2008
5 27 (8.26%) Windows 8
5 27 (8.26%) Windows Server 2003
6 11 (3.36%) Windows Vista
7 8 (2.45%) Windows Server 2012
8 3 (0.92%) Mac OS X
9 1 (0.31%) Android
9 1 (0.31%) Windows 2000 Server
9 1 (0.31%) Apple iOS
9 1 (0.31%) Linux
Processes & Methodologies
1 234 (71.56%) ITIL
2 88 (26.91%) Service Delivery
3 69 (21.10%) Incident Management
4 40 (12.23%) Service Management
5 37 (11.31%) Line Management
6 36 (11.01%) Mentoring
7 31 (9.48%) Performance Management
8 29 (8.87%) Problem Management
9 28 (8.56%) Continuous Improvement
10 24 (7.34%) Service Desk Management
11 21 (6.42%) Coaching
11 21 (6.42%) People Management
12 18 (5.50%) Asset Management
13 17 (5.20%) Document Management
14 14 (4.28%) Root Cause Analysis
14 14 (4.28%) ITSM
15 10 (3.06%) Project Management
15 10 (3.06%) Change Management
15 10 (3.06%) Workflow
15 10 (3.06%) ITIL V3
Programming Languages
1 15 (4.59%) PowerShell
2 13 (3.98%) SQL
3 2 (0.61%) VBA
3 2 (0.61%) C
Qualifications
1 38 (11.62%) ITIL Certification
2 31 (9.48%) MCP
3 26 (7.95%) Microsoft Certification
4 21 (6.42%) MOS
5 20 (6.12%) MCITP
6 18 (5.50%) Security Cleared
7 15 (4.59%) HND
7 15 (4.59%) Degree
8 14 (4.28%) MCSE
8 14 (4.28%) CCNA
8 14 (4.28%) Cisco Certification
9 12 (3.67%) MCSA
10 11 (3.36%) MCDST
10 11 (3.36%) A+ Certification
11 8 (2.45%) SC Cleared
12 7 (2.14%) MCTS
12 7 (2.14%) ITIL Foundation Certificate
13 5 (1.53%) CCENT
14 4 (1.22%) CCA
14 4 (1.22%) Citrix Certification
Quality Assurance & Compliance
1 112 (34.25%) SLA
2 10 (3.06%) ISO 9001
3 1 (0.31%) Sarbanes-Oxley
System Software
1 96 (29.36%) Active Directory
2 15 (4.59%) Microsoft App-V
3 12 (3.67%) XenApp
4 6 (1.83%) XenDesktop
4 6 (1.83%) VMware Infrastructure
5 5 (1.53%) Hyper-V
5 5 (1.53%) vSphere
6 4 (1.22%) Terminal Services
6 4 (1.22%) XenServer
Systems Management
1 11 (3.36%) SCCM
2 5 (1.53%) Tivoli
3 4 (1.22%) EdgeSight
3 4 (1.22%) SCOM
4 2 (0.61%) Cisco UCCX
5 1 (0.31%) ITRS Geneos
5 1 (0.31%) Symantec Enterprise Vault
Vendors
1 135 (41.28%) Microsoft
2 37 (11.31%) Citrix
3 31 (9.48%) Cisco
4 20 (6.12%) Dell
5 17 (5.20%) IBM
6 12 (3.67%) VMware
7 7 (2.14%) SolarWinds
8 6 (1.83%) Altiris
8 6 (1.83%) Avaya
9 5 (1.53%) Apple
9 5 (1.53%) Mitel
9 5 (1.53%) Serena
10 4 (1.22%) AppSense
10 4 (1.22%) Interwoven
11 3 (0.92%) ServiceNow
11 3 (0.92%) HP
11 3 (0.92%) NetApp
11 3 (0.92%) Hummingbird
11 3 (0.92%) Open Text
11 3 (0.92%) Remedy
London
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Salary: £35k - 42k per year + Benefits
Posted: Yesterday
Bedfordshire
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Salary: Competitive
Posted: 2 days ago
Milton Keynes, Buckinghamshire
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Salary: Competitive
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Sheffield, South Yorkshire
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Salary: £32000 Per Annum + benefits
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Salary: £55000.00 - £70000.00 per annum + Bonus + Benefits
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Salary: £20000 - £23000 per annum + benefits
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Cornwall
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Salary: £25000 - £30000 per annum
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Uxbridge
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Salary: £35000 - £39000 per annum + competitive
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Salary: £34000.00 - £39000.00 per annum
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Southampton
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Salary: £30000.00 - £41000.00 per annum + plus many benefits
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