The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 817 850 839
Rank change year-on-year
+33 -11
Permanent jobs requiring a Service Desk Team Leader 101 125 154
As % of all permanent IT jobs located in the UK 0.10% 0.11% 0.13%
As % of the Job Titles category 0.11% 0.12% 0.14%
Number of salaries quoted 72 109 133
Median salary £34,750 £33,500 £30,000
Median salary % change year-on-year
+3.73% +11.66%
90% offered a salary of more than £27,500 £24,690 £26,000
10% offered a salary of more than £50,000 £47,100 £40,000
UK excluding London median salary £32,000 £30,000 £28,750
% change year-on-year
+6.66% +4.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94461 105686 113159
As % of all permanent IT jobs located in the UK 96.45% 96.30% 96.48%
Number of salaries quoted 79465 87260 92188
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 29 July 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 97 £33,500 -0.44% 5
London +58 39 £42,500 +3.03% 2
City of London +47 13 £50,000 +42.85%
East of England +44 12 £35,000 -3.44%
Hertfordshire - 12 £35,000 -
Rickmansworth - 12 £35,000 -
Northamptonshire +1 11 £32,000 -4.47% 1
East Midlands 0 11 £32,000 -5.88% 1
North West +16 10 £30,000 -
South East +1 9 £33,750 +3.84% 1
Manchester +4 7 £32,000 +6.66%
Northampton -2 7 £32,500 -2.98%
West Midlands -5 7 £28,500 +15.43% 1
South West +7 5 £28,250 -16.42%
Rochdale +3 4 £32,000 +18.51%
Kettering - 4 £30,000 - 1
Hampshire +3 3 £22,500 -14.28% 1
Southampton 0 3 £22,500 -2.17% 1
Coventry - 3 £27,500 -
Wales - 3 £37,500 - 1
Cheshire +35 2 £30,000 +3.44%
Buckinghamshire +24 2 £40,000 -
Bristol +19 2 £26,500 -1.85%
Yorkshire +18 2 £30,250 +8.03%
Leeds +14 2 £30,250 +8.03%
West Yorkshire +14 2 £30,250 +8.03%
Reading +5 2 £70,000 +164.15%
Berkshire -1 2 £70,000 +164.15%
Tyne and Wear - 2 £32,500 -
Cardiff - 2 £37,500 -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 29 July 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 117 (60.31%) ITIL
2 94 (48.45%) Windows
3 83 (42.78%) Active Directory
4 76 (39.18%) SLA
5 60 (30.93%) Citrix
5 60 (30.93%) Windows 7
6 57 (29.38%) Finance
7 49 (25.26%) Microsoft
8 47 (24.23%) Service Management
9 46 (23.71%) MS Excel
9 46 (23.71%) MS Office
10 45 (23.20%) Law
11 37 (19.07%) Mitel
12 34 (17.53%) Ticket Management
13 33 (17.01%) Service Delivery
14 32 (16.49%) Legal
15 31 (15.98%) GoToMeeting
15 31 (15.98%) Mimecast
15 31 (15.98%) iManage
15 31 (15.98%) Coaching
16 29 (14.95%) Mentoring
17 27 (13.92%) Incident Management
18 25 (12.89%) Continuous Improvement
19 22 (11.34%) Analytical Skills
19 22 (11.34%) Line Management
20 21 (10.82%) MCP
21 20 (10.31%) Problem Management
22 17 (8.76%) VMware
23 16 (8.25%) Service Desk Management
23 16 (8.25%) Office 365

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.73%) MS Exchange
2 6 (3.09%) Exchange Server 2010
3 4 (2.06%) Exchange Server 2013
3 4 (2.06%) Skype for Business
4 3 (1.55%) SharePoint
5 2 (1.03%) Apache
5 2 (1.03%) IBM HTTP Server
5 2 (1.03%) IIS
5 2 (1.03%) JBoss
5 2 (1.03%) Tomcat
5 2 (1.03%) WebLogic
6 1 (0.52%) Blackberry Enterprise Server
Applications
1 46 (23.71%) MS Excel
1 46 (23.71%) MS Office
2 5 (2.58%) MS PowerPoint
3 1 (0.52%) MS Visio
Business Applications
1 2 (1.03%) Dynamics CRM
2 1 (0.52%) Remedy ITSM
Cloud Services
1 31 (15.98%) Mimecast
2 16 (8.25%) Office 365
3 1 (0.52%) SaaS
Communications & Networking
1 31 (15.98%) GoToMeeting
2 9 (4.64%) TCP/IP
2 9 (4.64%) VoIP
3 7 (3.61%) Firewall
4 6 (3.09%) Internet
4 6 (3.09%) PBX
4 6 (3.09%) SAN
4 6 (3.09%) Unified Communications
5 5 (2.58%) VLAN
6 4 (2.06%) LAN
6 4 (2.06%) WAN
7 3 (1.55%) DHCP
7 3 (1.55%) DNS
8 2 (1.03%) Remote Desktop
9 1 (0.52%) FTP
9 1 (0.52%) HTTPS
9 1 (0.52%) Intranet
9 1 (0.52%) PABX
9 1 (0.52%) VPN
9 1 (0.52%) Wi-Fi
Database & Business Intelligence
1 11 (5.67%) Crystal Reports
2 7 (3.61%) SQL Server
3 2 (1.03%) Oracle Database
3 2 (1.03%) SQL Server 2008
4 1 (0.52%) SQL Server 2012
General
1 57 (29.38%) Finance
2 45 (23.20%) Law
3 32 (16.49%) Legal
4 9 (4.64%) Telecoms
5 1 (0.52%) Advertising
5 1 (0.52%) Aerospace
5 1 (0.52%) French Language
5 1 (0.52%) Games
5 1 (0.52%) German Language
5 1 (0.52%) Manufacturing
5 1 (0.52%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.03%) .NET
Miscellaneous
1 22 (11.34%) Analytical Skills
2 14 (7.22%) Blackberry
3 9 (4.64%) iPad
4 7 (3.61%) iPhone
4 7 (3.61%) Mathematics
5 5 (2.58%) Virtual Team
6 4 (2.06%) Management Information System
6 4 (2.06%) Performance Metrics
7 3 (1.55%) Data Centre
7 3 (1.55%) Statistics
8 2 (1.03%) Mobile Computing
8 2 (1.03%) Reinsurance
8 2 (1.03%) User Experience
9 1 (0.52%) AS400
9 1 (0.52%) Data Protection Act
9 1 (0.52%) NHS
9 1 (0.52%) Smartphone
9 1 (0.52%) Video Conferencing
Operating Systems
1 94 (48.45%) Windows
2 60 (30.93%) Windows 7
3 16 (8.25%) Windows 8
3 16 (8.25%) Windows Server
4 10 (5.15%) Windows Server 2008
5 8 (4.12%) Windows XP
6 5 (2.58%) Linux
6 5 (2.58%) Windows Server 2012
7 4 (2.06%) Windows Server 2003
7 4 (2.06%) Windows Vista
8 3 (1.55%) OS/400
9 2 (1.03%) Android
10 1 (0.52%) Apple iOS
10 1 (0.52%) Unix
10 1 (0.52%) Windows 10
10 1 (0.52%) Windows CE
10 1 (0.52%) Windows Mobile
Processes & Methodologies
1 117 (60.31%) ITIL
2 47 (24.23%) Service Management
3 34 (17.53%) Ticket Management
4 33 (17.01%) Service Delivery
5 31 (15.98%) Coaching
6 29 (14.95%) Mentoring
7 27 (13.92%) Incident Management
8 25 (12.89%) Continuous Improvement
9 22 (11.34%) Line Management
10 20 (10.31%) Problem Management
11 16 (8.25%) Service Desk Management
12 8 (4.12%) Performance Management
13 6 (3.09%) Analytics
13 6 (3.09%) Change Control
13 6 (3.09%) ITIL V3
13 6 (3.09%) ITSM
14 5 (2.58%) ERP
14 5 (2.58%) Knowledge Management
14 5 (2.58%) Process Improvement
15 4 (2.06%) B2B
Programming Languages
1 11 (5.67%) SQL
2 2 (1.03%) PHP
3 1 (0.52%) PowerShell
Qualifications
1 21 (10.82%) MCP
2 13 (6.70%) ITIL Certification
3 10 (5.15%) HND
3 10 (5.15%) MOS
4 9 (4.64%) Microsoft Certification
5 7 (3.61%) MCSE
6 5 (2.58%) CCNA
6 5 (2.58%) Cisco Certification
7 4 (2.06%) MCITP
7 4 (2.06%) Security Cleared
8 3 (1.55%) ITIL Foundation Certificate
9 2 (1.03%) Degree
9 2 (1.03%) MCSA
10 1 (0.52%) MCDST
10 1 (0.52%) SC Cleared
Quality Assurance & Compliance
1 76 (39.18%) SLA
2 4 (2.06%) ISO 9001
3 2 (1.03%) QA
4 1 (0.52%) ISO/IEC 27001
System Software
1 83 (42.78%) Active Directory
2 5 (2.58%) XenDesktop
3 4 (2.06%) Hyper-V
4 1 (0.52%) VMware Infrastructure
4 1 (0.52%) XenApp
Systems Management
1 1 (0.52%) NetBackup
1 1 (0.52%) Norton AntiVirus
1 1 (0.52%) SCSM
1 1 (0.52%) WSUS
Vendors
1 60 (30.93%) Citrix
2 49 (25.26%) Microsoft
3 37 (19.07%) Mitel
4 31 (15.98%) iManage
5 17 (8.76%) VMware
6 12 (6.19%) Cisco
7 7 (3.61%) Apple
7 7 (3.61%) Avaya
8 5 (2.58%) Remedy
8 5 (2.58%) ServiceNow
9 2 (1.03%) Adobe
9 2 (1.03%) Computacenter
9 2 (1.03%) Oracle
9 2 (1.03%) Samsung
10 1 (0.52%) 3PAR
10 1 (0.52%) BMC
10 1 (0.52%) HP
10 1 (0.52%) NetApp
10 1 (0.52%) Symantec
10 1 (0.52%) Zeacom
London
Streamline Connections
Salary: £50000 - £60000 per annum
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum + Benefits + Great Company
Posted: 3 days ago
Selkirk, Selkirkshire
Harvey Nash plc
Salary: £30000 per annum
Posted: 4 days ago
South Wales
People Source Consulting
Salary: £28000 - £34000 per annum + Pension, healthcare
Posted: Yesterday
South West London
World First
Salary: Up to £40,000 per annum + excellent bonus & benefits package
Posted: 4 days ago
Southampton
aap3
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 14 days ago
Kettering, Northamptonshire
Corriculo
Salary: £25,000 - £25,000 per year
Posted: 18 days ago