The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 856 855 870
Rank change year-on-year
-1 +15
Permanent jobs requiring a Service Desk Team Leader 92 130 124
As % of all permanent IT jobs located in the UK 0.089% 0.12% 0.10%
As % of the Job Titles category 0.093% 0.12% 0.11%
Number of salaries quoted 65 105 114
Median salary £32,500 £35,000 £32,500
Median salary % change year-on-year
-7.14% +7.69%
90% offered a salary of more than £26,000 £26,100 £25,150
10% offered a salary of more than £42,650 £41,500 £47,000
UK excluding London median salary £32,500 £35,000 £27,843
% change year-on-year
-7.14% +25.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99394 108225 115334
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.42%
Number of salaries quoted 83478 88313 93538
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 1 May 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 83 £32,500 -7.14% 11
London +5 31 £36,250 -3.33% 3
East of England +19 15 £42,500 -
North West +33 11 £25,000 -7.40%
South West -9 7 £30,000 +9.09% 1
Lancashire - 7 £25,000 -
East Midlands +9 6 £32,500 -2.98% 2
South East -16 6 £31,500 -10.00% 1
West Midlands -27 6 £32,500 -7.14% 4
Northamptonshire +9 5 £32,500 -3.70% 2
Essex +6 5 £42,500 -
Northampton +5 4 £32,500 -3.70% 2
Cambridgeshire - 4 £42,500 -
Bedfordshire 0 3 £43,000 +32.30%
Scotland -1 3 £32,500 +8.33% 2
Wiltshire -1 3 £29,000 +7.40% 1
Somerset - 3 £32,500 -
Bath - 3 £32,500 -
Chelmsford - 3 £41,250 -
Chippenham - 3 £29,000 - 1
Glasgow - 3 £32,500 - 1
City of London +59 2 £44,750 +13.29% 1
Milton Keynes +20 2 - -
Buckinghamshire +16 2 - -
Hertfordshire +15 2 £27,500 -11.29%
Manchester +11 2 £35,250 +30.55%
South Wales +9 2 £26,500 +15.21%
Coventry +8 2 £32,000 - 2
Wales +7 2 £26,500 +15.21%
Hampshire +3 2 £31,500 +6.77%

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 1 May 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 148 (61.67%) ITIL
2 137 (57.08%) Windows
3 112 (46.67%) Active Directory
4 94 (39.17%) Microsoft
5 92 (38.33%) Windows 7
6 86 (35.83%) SLA
7 65 (27.08%) Service Management
8 62 (25.83%) MS Office
9 59 (24.58%) Finance
10 51 (21.25%) Incident Management
11 48 (20.00%) Service Delivery
12 47 (19.58%) Windows Server
13 45 (18.75%) Mentoring
13 45 (18.75%) MS Excel
14 44 (18.33%) Law
15 40 (16.67%) Citrix
16 39 (16.25%) VMware
17 37 (15.42%) Windows Server 2008
18 33 (13.75%) Problem Management
18 33 (13.75%) Legal
19 31 (12.92%) Line Management
20 29 (12.08%) ITIL Certification
21 26 (10.83%) Mitel
21 26 (10.83%) Windows 8
21 26 (10.83%) Coaching
21 26 (10.83%) Analytical Skills
21 26 (10.83%) Office 365
22 25 (10.42%) Windows Server 2012
22 25 (10.42%) TCP/IP
22 25 (10.42%) MS Exchange

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (10.42%) MS Exchange
2 9 (3.75%) Exchange Server 2010
2 9 (3.75%) Exchange Server 2013
3 7 (2.92%) Skype for Business
4 3 (1.25%) Blackberry Enterprise Server
5 2 (0.83%) SharePoint
Applications
1 62 (25.83%) MS Office
2 45 (18.75%) MS Excel
3 3 (1.25%) MS PowerPoint
Business Applications
1 1 (0.42%) Dynamics CRM
Cloud Services
1 26 (10.83%) Office 365
2 20 (8.33%) Mimecast
3 1 (0.42%) SaaS
Communications & Networking
1 25 (10.42%) TCP/IP
2 20 (8.33%) GoToMeeting
3 17 (7.08%) Firewall
4 16 (6.67%) DHCP
4 16 (6.67%) DNS
5 13 (5.42%) VPN
6 10 (4.17%) Broadband
6 10 (4.17%) VLAN
7 8 (3.33%) LAN
8 7 (2.92%) Unified Communications
9 6 (2.50%) PBX
9 6 (2.50%) Remote Desktop
9 6 (2.50%) Wireless
10 5 (2.08%) VoIP
10 5 (2.08%) WAN
11 4 (1.67%) SMTP
12 3 (1.25%) Intranet
12 3 (1.25%) SAN
12 3 (1.25%) Wi-Fi
12 3 (1.25%) WLAN
Database & Business Intelligence
1 10 (4.17%) Crystal Reports
2 8 (3.33%) SQL Server
3 3 (1.25%) Data Mining
4 2 (0.83%) SQL Server 2008
5 1 (0.42%) SQL Server 2012
General
1 59 (24.58%) Finance
2 44 (18.33%) Law
3 33 (13.75%) Legal
4 11 (4.58%) Telecoms
5 9 (3.75%) Banking
6 6 (2.50%) Financial Institution
6 6 (2.50%) Investment Banking
7 4 (1.67%) Marketing
8 3 (1.25%) Advertising
9 1 (0.42%) Automotive
9 1 (0.42%) French Language
9 1 (0.42%) Games
9 1 (0.42%) German Language
9 1 (0.42%) Manufacturing
9 1 (0.42%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.08%) .NET
2 3 (1.25%) Middleware
3 1 (0.42%) CSS
3 1 (0.42%) HTML
Miscellaneous
1 26 (10.83%) Analytical Skills
2 14 (5.83%) Blackberry
3 6 (2.50%) Hedge funds
3 6 (2.50%) Management Information System
3 6 (2.50%) User Experience
4 3 (1.25%) Economics
4 3 (1.25%) Private Cloud
5 2 (0.83%) Reinsurance
5 2 (0.83%) Statistics
6 1 (0.42%) AS400
6 1 (0.42%) Data Protection Act
6 1 (0.42%) Driving Licence
6 1 (0.42%) iSeries
6 1 (0.42%) Smartphone
6 1 (0.42%) Telematics
6 1 (0.42%) Video Conferencing
Operating Systems
1 137 (57.08%) Windows
2 92 (38.33%) Windows 7
3 47 (19.58%) Windows Server
4 37 (15.42%) Windows Server 2008
5 26 (10.83%) Windows 8
6 25 (10.42%) Windows Server 2012
7 14 (5.83%) Windows Server 2003
8 12 (5.00%) Linux
8 12 (5.00%) Windows 10
9 8 (3.33%) Android
9 8 (3.33%) Apple iOS
10 7 (2.92%) OS/400
11 5 (2.08%) Unix
12 4 (1.67%) Windows Vista
12 4 (1.67%) Windows XP
13 3 (1.25%) Mac OS X
13 3 (1.25%) MVS
14 1 (0.42%) Windows CE
14 1 (0.42%) Windows Mobile
Processes & Methodologies
1 148 (61.67%) ITIL
2 65 (27.08%) Service Management
3 51 (21.25%) Incident Management
4 48 (20.00%) Service Delivery
5 45 (18.75%) Mentoring
6 33 (13.75%) Problem Management
7 31 (12.92%) Line Management
8 26 (10.83%) Coaching
9 21 (8.75%) Ticket Management
10 20 (8.33%) Continuous Improvement
10 20 (8.33%) Service Desk Management
11 19 (7.92%) Change Management
12 15 (6.25%) ITIL V3
12 15 (6.25%) ITSM
13 14 (5.83%) Knowledge Management
14 10 (4.17%) Server Virtualisation
15 9 (3.75%) Analytics
16 7 (2.92%) Document Management
17 6 (2.50%) Configuration Management
17 6 (2.50%) Risk Analysis
Programming Languages
1 14 (5.83%) SQL
2 5 (2.08%) Java
3 4 (1.67%) PowerShell
4 3 (1.25%) C
4 3 (1.25%) JavaScript
4 3 (1.25%) VB
4 3 (1.25%) VB6
Qualifications
1 29 (12.08%) ITIL Certification
2 16 (6.67%) MCP
3 12 (5.00%) HND
4 11 (4.58%) Microsoft Certification
5 10 (4.17%) CCNA
5 10 (4.17%) Cisco Certification
6 9 (3.75%) Degree
7 8 (3.33%) MOS
8 5 (2.08%) ITIL Foundation Certificate
9 4 (1.67%) Security Cleared
10 3 (1.25%) A+ Certification
11 2 (0.83%) MCSA
11 2 (0.83%) MCSE
11 2 (0.83%) SC Cleared
12 1 (0.42%) MCITP
Quality Assurance & Compliance
1 86 (35.83%) SLA
2 7 (2.92%) ISO 9001
3 6 (2.50%) ISO/IEC 27001
4 2 (0.83%) QA
System Software
1 112 (46.67%) Active Directory
2 11 (4.58%) Hyper-V
3 6 (2.50%) VMware Infrastructure
4 1 (0.42%) XenApp
4 1 (0.42%) XenDesktop
Systems Management
1 1 (0.42%) NetBackup
1 1 (0.42%) Norton AntiVirus
1 1 (0.42%) SCCM
1 1 (0.42%) SCSM
1 1 (0.42%) WSUS
Vendors
1 94 (39.17%) Microsoft
2 40 (16.67%) Citrix
3 39 (16.25%) VMware
4 26 (10.83%) Mitel
5 21 (8.75%) iManage
6 10 (4.17%) Cisco
7 9 (3.75%) Avaya
8 6 (2.50%) Apple
9 4 (1.67%) HP
9 4 (1.67%) ServiceNow
9 4 (1.67%) Veeam
10 3 (1.25%) Remedy
11 2 (0.83%) Computacenter
11 2 (0.83%) Dell
11 2 (0.83%) SAP
12 1 (0.42%) 3PAR
12 1 (0.42%) NetApp
12 1 (0.42%) ProCurve
12 1 (0.42%) Sophos
12 1 (0.42%) Symantec
City, London
Plan-net
Salary: Unspecified Market Rate
Posted: 2 days ago
Birmingham, West Midlands (County)
ESA Group
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Computer People
Salary: £35000.00 - £36000.00 per annum
Posted: 3 days ago
Selkirk, Selkirkshire
Harvey Nash plc
Salary: £30000 per annum
Posted: 5 days ago
Northampton
Edward Carter Solutions
Salary: Fantastic salary + benefits
Posted: 5 days ago
London
Capita Resourcing - IT Resourcing
Salary: £190 - £220 per annum
Posted: 6 days ago
Guildford, Surrey
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum
Posted: 6 days ago
Chippenham, Wiltshire
Sopra Steria Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: 10 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: Up to £28,000 per annum Depending on experience
Posted: 17 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £40000.00 per annum
Posted: 18 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £35000.00 per annum
Posted: 26 days ago