The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 750 784 806
Rank change year-on-year
+34 +22
Permanent jobs requiring a Service Desk Team Leader 154 91 85
As % of all permanent IT jobs located in the UK 0.13% 0.084% 0.072%
As % of the Job Titles category 0.14% 0.089% 0.076%
Number of salaries quoted 133 87 68
Average salary £31,000 £32,500 £30,000
Average salary % change year-on-year
-4.61% +8.33%
90% offered a salary of more than £26,000 £27,500 £26,500
10% offered a salary of more than £41,500 £35,000 £40,000
UK excluding London average salary £28,750 £32,000 £28,250
% change year-on-year
-10.15% +13.27%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109819 102628 112165
As % of all permanent IT jobs located in the UK 94.44% 94.27% 95.11%
Number of salaries quoted 89750 85116 96213
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 23 July 2014 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 152 £30,750 -5.38% 9
London -4 47 £35,500 +9.23% 1
South East -14 30 £32,750 +0.76% 5
East of England -1 23 £33,000 +26.92% 1
East Midlands +9 20 £27,000 -16.92%
Northamptonshire +7 19 £27,000 -16.92%
Northampton -4 16 £27,000 -22.85%
South West +3 14 £29,250 -16.42%
West Yorkshire -29 9 £27,000 -3.57% 1
Yorkshire -33 9 £27,000 -3.57% 1
Cambridgeshire +8 8 £33,000 +26.92% 1
Hampshire -3 8 £25,000 -15.25%
Leeds -29 8 £27,250 -2.67% 1
Cambridge - 8 £33,000 - 1
Berkshire - 8 £37,500 - 2
Dorset - 8 £36,500 -
Birmingham +15 7 £27,750 +11.00% 1
West Midlands +9 7 £27,750 +11.00% 1
City of London -5 7 £36,500 +4.28%
Buckinghamshire -11 6 £33,000 +1.53% 1
Milton Keynes -16 6 £33,000 +1.53%
Hammersmith - 6 £35,000 -
Oxfordshire +10 5 £36,000 +10.76% 2
Southampton +4 5 £25,000 -16.66%
Abingdon - 5 £36,000 -
Maidenhead - 5 £39,000 - 2
North West +6 4 £25,375 -19.44%
Essex -4 4 - -
Wiltshire - 4 £29,000 -
Hertfordshire - 4 £30,000 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 23 July 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 231 (81.05%) ITIL
2 135 (47.37%) Windows
3 92 (32.28%) Microsoft
4 86 (30.18%) Service Delivery
5 80 (28.07%) MS Excel
6 78 (27.37%) Active Directory
7 72 (25.26%) SLA
8 69 (24.21%) ITIL Certification
9 64 (22.46%) Incident Management
10 63 (22.11%) MS Office
11 59 (20.70%) Windows 7
12 51 (17.89%) Finance
13 45 (15.79%) Windows XP
14 42 (14.74%) Service Management
15 35 (12.28%) Law
16 33 (11.58%) Microsoft Certification
17 31 (10.88%) MCSE
18 28 (9.82%) Legal
19 27 (9.47%) MS Exchange
20 25 (8.77%) MCP
21 22 (7.72%) Windows Server 2008
22 21 (7.37%) Degree
23 18 (6.32%) Banking
24 17 (5.96%) TCP/IP
24 17 (5.96%) VPN
24 17 (5.96%) Problem Management
24 17 (5.96%) Security Cleared
24 17 (5.96%) Service Desk Management
24 17 (5.96%) ServiceNow
25 15 (5.26%) Citrix

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 23 July 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (9.47%) MS Exchange
2 11 (3.86%) Blackberry Enterprise Server
3 10 (3.51%) Exchange Server 2007
4 9 (3.16%) Exchange Server 2003
5 4 (1.40%) Documentum
5 4 (1.40%) Exchange Server 2010
6 3 (1.05%) Lync
6 3 (1.05%) Apache
6 3 (1.05%) WorkSite
7 2 (0.70%) IIS
7 2 (0.70%) Exchange Server 2013
8 1 (0.35%) SharePoint 2010
8 1 (0.35%) Exchange Server 2000
8 1 (0.35%) SharePoint
Applications
1 80 (28.07%) MS Excel
2 63 (22.11%) MS Office
3 6 (2.11%) MS PowerPoint
4 1 (0.35%) Photoshop
4 1 (0.35%) MS Visio
4 1 (0.35%) InDesign
Business Applications
1 3 (1.05%) Oracle Financials
2 1 (0.35%) Remedy ITSM
Cloud Services
1 3 (1.05%) Office 365
2 2 (0.70%) Google Apps
3 1 (0.35%) Microsoft Azure
Communications & Networking
1 17 (5.96%) TCP/IP
1 17 (5.96%) VPN
2 14 (4.91%) LAN
3 11 (3.86%) WAN
4 7 (2.46%) DNS
4 7 (2.46%) Wireless
5 6 (2.11%) VLAN
5 6 (2.11%) Firewall
6 4 (1.40%) DHCP
7 3 (1.05%) IP Telephony
8 2 (0.70%) 3G
8 2 (0.70%) VoIP
8 2 (0.70%) WLAN
8 2 (0.70%) ADSL
8 2 (0.70%) Broadband
8 2 (0.70%) Wi-Fi
8 2 (0.70%) SNMP
9 1 (0.35%) LDAP
9 1 (0.35%) SSL
9 1 (0.35%) SAN
Database & Business Intelligence
1 12 (4.21%) Crystal Reports
2 4 (1.40%) SQL Server
3 2 (0.70%) SQL Server 2005
3 2 (0.70%) SQL Server 2008
4 1 (0.35%) SQL Server 2012
4 1 (0.35%) MySQL
General
1 51 (17.89%) Finance
2 35 (12.28%) Law
3 28 (9.82%) Legal
4 18 (6.32%) Banking
5 8 (2.81%) Advertising
6 6 (2.11%) Telecoms
7 5 (1.75%) Publishing
7 5 (1.75%) Retail
8 4 (1.40%) German Language
9 3 (1.05%) Financial Institution
10 2 (0.70%) Electronics
11 1 (0.35%) Spanish Language
11 1 (0.35%) Welsh Language
11 1 (0.35%) Dutch Language
11 1 (0.35%) French Language
Libraries, Frameworks & Software Standards
1 1 (0.35%) MSMQ
Miscellaneous
1 12 (4.21%) Management Information System
2 9 (3.16%) Statistics
3 8 (2.81%) Blackberry
4 4 (1.40%) EPoS
5 3 (1.05%) Mathematics
5 3 (1.05%) Computer Science
6 2 (0.70%) Video Conferencing
6 2 (0.70%) iPhone
6 2 (0.70%) iPad
6 2 (0.70%) Digital Media
6 2 (0.70%) NHS
6 2 (0.70%) AS400
7 1 (0.35%) IVR
7 1 (0.35%) PDA
7 1 (0.35%) Data Protection Act
7 1 (0.35%) Hedge funds
Operating Systems
1 135 (47.37%) Windows
2 59 (20.70%) Windows 7
3 45 (15.79%) Windows XP
4 22 (7.72%) Windows Server 2008
5 14 (4.91%) Windows Server 2003
6 13 (4.56%) Windows Vista
6 13 (4.56%) Mac OS X
7 6 (2.11%) Linux
7 6 (2.11%) Windows Server 2012
8 1 (0.35%) UNIX
8 1 (0.35%) Windows 8
8 1 (0.35%) Android
8 1 (0.35%) Windows Mobile
Processes & Methodologies
1 231 (81.05%) ITIL
2 86 (30.18%) Service Delivery
3 64 (22.46%) Incident Management
4 42 (14.74%) Service Management
5 17 (5.96%) Problem Management
5 17 (5.96%) Service Desk Management
6 14 (4.91%) Change Management
7 12 (4.21%) Continuous Improvement
8 11 (3.86%) Performance Management
9 10 (3.51%) Document Management
10 8 (2.81%) Workflow
10 8 (2.81%) CRM
11 7 (2.46%) ERP
11 7 (2.46%) Performance Monitoring
11 7 (2.46%) Mobile Device Management
12 6 (2.11%) ITSM
13 5 (1.75%) Numerical Analysis
14 4 (1.40%) Resource Management
14 4 (1.40%) ITIL V3
14 4 (1.40%) Time Management
Programming Languages
1 11 (3.86%) SQL
2 1 (0.35%) T-SQL
2 1 (0.35%) C
Qualifications
1 69 (24.21%) ITIL Certification
2 33 (11.58%) Microsoft Certification
3 31 (10.88%) MCSE
4 25 (8.77%) MCP
5 21 (7.37%) Degree
6 17 (5.96%) Security Cleared
7 14 (4.91%) SC Cleared
7 14 (4.91%) MCITP
8 11 (3.86%) MCSA
9 9 (3.16%) ITIL Foundation Certificate
10 8 (2.81%) MOS
11 7 (2.46%) MCDST
11 7 (2.46%) CCNA
11 7 (2.46%) Cisco Certification
11 7 (2.46%) HND
12 3 (1.05%) A+ Certification
13 2 (0.70%) MCTS
Quality Assurance & Compliance
1 72 (25.26%) SLA
2 5 (1.75%) ISO 9001
3 4 (1.40%) ISO 9000
4 2 (0.70%) ISO/IEC 27001
4 2 (0.70%) QA
5 1 (0.35%) Sarbanes-Oxley
System Software
1 78 (27.37%) Active Directory
2 3 (1.05%) Xen
2 3 (1.05%) Hyper-V
3 2 (0.70%) vSphere
3 2 (0.70%) Terminal Services
4 1 (0.35%) VMware Server
4 1 (0.35%) VMware Infrastructure
Systems Management
1 9 (3.16%) SCCM
2 4 (1.40%) Backup Exec
3 3 (1.05%) WSUS
4 2 (0.70%) Cisco UCCX
5 1 (0.35%) WMI
Vendors
1 92 (32.28%) Microsoft
2 17 (5.96%) ServiceNow
3 15 (5.26%) Citrix
4 8 (2.81%) IBM
4 8 (2.81%) VMware
5 7 (2.46%) Dell
6 6 (2.11%) Cisco
7 5 (1.75%) Sun
7 5 (1.75%) Apple
8 4 (1.40%) Interwoven
8 4 (1.40%) HP
8 4 (1.40%) Oracle
8 4 (1.40%) Hummingbird
8 4 (1.40%) Open Text
9 2 (0.70%) Mitel
9 2 (0.70%) Google
9 2 (0.70%) SAP
9 2 (0.70%) Adobe
9 2 (0.70%) Remedy
9 2 (0.70%) Toshiba
London
JM
Salary: £28000 - £32000 per annum
Posted: 17 hours ago
Cambridge, Cambridgeshire
Connectus
Salary: £32000 - £34000 per annum
Posted: 4 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago
Maidenhead
Reed Technology - UK Posting Account
Salary: £35000 - £40000 per annum
Posted: 8 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £20,000 per annum plus benefits
Posted: 8 days ago
Maidenhead
Austin Fraser Limited
Salary: £35000 - £43000 per annum
Posted: 21 days ago