The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 756 780 828
Rank change year-on-year
+24 +48
Permanent jobs requiring a Service Desk Team Leader 137 138 79
As % of all permanent IT jobs located in the UK 0.12% 0.12% 0.072%
As % of the Job Titles category 0.13% 0.12% 0.076%
Number of salaries quoted 121 124 72
Average salary £35,000 £31,500 £32,500
Average salary % change year-on-year
+11.11% -3.07%
90% offered a salary of more than £26,500 £26,000 £26,000
10% offered a salary of more than £45,000 £45,000 £36,350
UK excluding London average salary £33,000 £28,500 £32,500
% change year-on-year
+15.78% -12.30%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104429 113406 103826
As % of all permanent IT jobs located in the UK 94.50% 94.54% 94.56%
Number of salaries quoted 86226 93036 86429
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 1 July 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 131 £35,000 +11.11% 12
London +37 38 £40,000 +6.66% 4
South East +20 33 £32,500 +1.56% 2
Yorkshire +10 18 £28,000 +3.70% 1
East Midlands +9 13 £33,750 +25.00% 2
Northampton +5 13 £33,750 +25.00% 2
Northamptonshire -2 13 £33,750 +25.00% 2
City of London +38 11 £40,000 +12.67% 2
West Midlands -5 11 £37,500 +38.88% 1
Abingdon +24 10 £42,750 +31.53%
Leeds +20 10 £28,000 +7.69% 1
Oxfordshire +20 10 £42,750 +31.53%
West Yorkshire +8 10 £28,000 +3.70% 1
North Yorkshire - 8 £30,000 -
Harrogate - 8 £30,000 -
East of England -2 7 £42,500 +31.78%
Buckinghamshire -5 7 £37,500 +10.29% 1
Milton Keynes -16 7 £37,500 +10.29% 1
Hampshire +1 6 £29,500 +18.00%
Birmingham -10 6 £38,750 +40.90% 1
South West -24 6 £33,800 +16.55%
Fareham +24 5 £29,500 -6.34%
Essex -3 5 £42,500 -
Manchester +6 4 £30,000 +5.26% 2
West Sussex +6 4 £30,500 -18.12%
North West +3 4 £30,000 +5.26% 2
Warwickshire -19 4 £24,690 +5.06%
Bromley - 4 £30,000 -
Warwick - 4 £24,690 -
Surrey +11 3 £28,250 +7.61%

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 1 July 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 183 (66.79%) ITIL
2 105 (38.32%) Windows
3 96 (35.04%) SLA
4 85 (31.02%) Microsoft
5 84 (30.66%) Active Directory
6 69 (25.18%) Service Delivery
7 58 (21.17%) Incident Management
8 54 (19.71%) MS Office
9 52 (18.98%) MS Excel
10 45 (16.42%) Service Management
11 43 (15.69%) Mentoring
12 42 (15.33%) Finance
13 35 (12.77%) Law
13 35 (12.77%) Problem Management
14 34 (12.41%) Windows 7
15 33 (12.04%) Coaching
16 32 (11.68%) Windows Server 2008
17 28 (10.22%) Citrix
18 26 (9.49%) Performance Management
18 26 (9.49%) Continuous Improvement
19 25 (9.12%) Line Management
19 25 (9.12%) Microsoft Certification
19 25 (9.12%) VMware
20 24 (8.76%) Service Desk Management
21 23 (8.39%) ITIL Certification
21 23 (8.39%) Windows XP
22 21 (7.66%) MS Exchange
23 20 (7.30%) Degree
24 19 (6.93%) Legal
24 19 (6.93%) MCP

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 1 July 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (7.66%) MS Exchange
2 6 (2.19%) WorkSite
3 5 (1.82%) Exchange Server 2010
4 3 (1.09%) Exchange Server 2007
4 3 (1.09%) Lync
5 2 (0.73%) Blackberry Enterprise Server
5 2 (0.73%) IIS
5 2 (0.73%) IBM Notes
5 2 (0.73%) SharePoint
6 1 (0.36%) Exchange Server 2013
Applications
1 54 (19.71%) MS Office
2 52 (18.98%) MS Excel
3 4 (1.46%) Adobe Creative Suite
4 3 (1.09%) MS PowerPoint
5 2 (0.73%) Spreadsheet
Business Applications
1 2 (0.73%) Dynamics AX
2 1 (0.36%) assyst
2 1 (0.36%) Dynamics NAV
Cloud Services
1 12 (4.38%) Office 365
2 2 (0.73%) IaaS
2 2 (0.73%) Mimecast
2 2 (0.73%) Microsoft Azure
Communications & Networking
1 18 (6.57%) TCP/IP
2 13 (4.74%) DHCP
3 12 (4.38%) LAN
3 12 (4.38%) DNS
4 9 (3.28%) Firewall
5 8 (2.92%) WAN
6 6 (2.19%) SAN
7 5 (1.82%) VoIP
7 5 (1.82%) Wireless
8 4 (1.46%) VPN
9 3 (1.09%) Wireshark
9 3 (1.09%) iSCSI
9 3 (1.09%) NetScaler
10 2 (0.73%) Skype
10 2 (0.73%) Intranet
11 1 (0.36%) Internet
11 1 (0.36%) Extranet
Database & Business Intelligence
1 13 (4.74%) Crystal Reports
2 6 (2.19%) SQL Server
3 2 (0.73%) SQL Server 2008
4 1 (0.36%) SQL Server 2005
Development Applications
1 1 (0.36%) Serena SBM
1 1 (0.36%) Hudson
General
1 42 (15.33%) Finance
2 35 (12.77%) Law
3 19 (6.93%) Legal
4 10 (3.65%) Telecoms
4 10 (3.65%) Advertising
5 9 (3.28%) Banking
6 7 (2.55%) Manufacturing
7 6 (2.19%) Retail
8 3 (1.09%) Billing
9 2 (0.73%) Marketing
9 2 (0.73%) Publishing
10 1 (0.36%) Games
10 1 (0.36%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.36%) Application Packaging
Miscellaneous
1 16 (5.84%) Data Centre
2 12 (4.38%) Analytical Skills
3 11 (4.01%) Blackberry
4 9 (3.28%) Management Information System
4 9 (3.28%) User Experience
5 5 (1.82%) Thin Client
5 5 (1.82%) Fat Client
6 4 (1.46%) Statistics
7 3 (1.09%) Computer Science
7 3 (1.09%) EqualLogic
8 2 (0.73%) Performance Metrics
9 1 (0.36%) Enterprise Storage
Operating Systems
1 105 (38.32%) Windows
2 34 (12.41%) Windows 7
3 32 (11.68%) Windows Server 2008
4 23 (8.39%) Windows XP
5 15 (5.47%) Windows Server 2003
6 14 (5.11%) Windows 8
7 13 (4.74%) Windows Server 2012
8 7 (2.55%) Mac OS X
9 4 (1.46%) Linux
10 3 (1.09%) Windows Vista
11 1 (0.36%) Apple iOS
Processes & Methodologies
1 183 (66.79%) ITIL
2 69 (25.18%) Service Delivery
3 58 (21.17%) Incident Management
4 45 (16.42%) Service Management
5 43 (15.69%) Mentoring
6 35 (12.77%) Problem Management
7 33 (12.04%) Coaching
8 26 (9.49%) Continuous Improvement
8 26 (9.49%) Performance Management
9 25 (9.12%) Line Management
10 24 (8.76%) Service Desk Management
11 15 (5.47%) ITIL V3
12 14 (5.11%) People Management
13 13 (4.74%) ITSM
14 9 (3.28%) Stakeholder Management
14 9 (3.28%) Change Management
14 9 (3.28%) Time Management
14 9 (3.28%) Asset Management
15 8 (2.92%) Workflow
15 8 (2.92%) Root Cause Analysis
Programming Languages
1 7 (2.55%) SQL
1 7 (2.55%) PowerShell
Qualifications
1 25 (9.12%) Microsoft Certification
2 23 (8.39%) ITIL Certification
3 20 (7.30%) Degree
4 19 (6.93%) MCP
5 16 (5.84%) MOS
6 14 (5.11%) MCSE
6 14 (5.11%) Security Cleared
7 12 (4.38%) HND
8 11 (4.01%) MCSA
8 11 (4.01%) MCITP
9 8 (2.92%) SC Cleared
9 8 (2.92%) MCDST
10 7 (2.55%) A+ Certification
11 4 (1.46%) Cisco Certification
12 3 (1.09%) MCTS
12 3 (1.09%) CCIE
12 3 (1.09%) CCA
12 3 (1.09%) Citrix Certification
13 2 (0.73%) CCNA
13 2 (0.73%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 96 (35.04%) SLA
2 8 (2.92%) ISO 9001
3 1 (0.36%) Sarbanes-Oxley
System Software
1 84 (30.66%) Active Directory
2 15 (5.47%) VMware Infrastructure
3 9 (3.28%) Microsoft App-V
4 6 (2.19%) XenApp
5 5 (1.82%) Hyper-V
5 5 (1.82%) VMware ESX
5 5 (1.82%) vSphere
6 3 (1.09%) Terminal Services
6 3 (1.09%) XenServer
6 3 (1.09%) XenDesktop
Systems Management
1 7 (2.55%) SCCM
2 5 (1.82%) Backup Exec
3 3 (1.09%) SCOM
3 3 (1.09%) EdgeSight
4 1 (0.36%) WSUS
4 1 (0.36%) Tivoli
4 1 (0.36%) Norton AntiVirus
Vendors
1 85 (31.02%) Microsoft
2 28 (10.22%) Citrix
3 25 (9.12%) VMware
4 16 (5.84%) Cisco
5 7 (2.55%) Remedy
5 7 (2.55%) Dell
6 6 (2.19%) NetApp
6 6 (2.19%) IBM
7 5 (1.82%) SAP
7 5 (1.82%) Apple
7 5 (1.82%) Sophos
7 5 (1.82%) Websense
7 5 (1.82%) ServiceNow
7 5 (1.82%) Barracuda Networks
7 5 (1.82%) SolarWinds
8 4 (1.46%) Computacenter
8 4 (1.46%) Adobe
8 4 (1.46%) HP
9 3 (1.09%) LANDesk
9 3 (1.09%) AppSense
City, London
Thebes IT
Posted: 9 hours ago
Birmingham, West Midlands (County)
Millshill Recruitment Ltd
Salary: From £28,000 to £30,000 per annum + Bens
Posted: 11 hours ago
Brighton, South East, United Kingdom
Semantico
Salary: Circa £30,000
Posted: Yesterday
Manchester, Lancashire
Newton Blue
Salary: £25000 - £30000 per annum
Posted: Yesterday
Flintshire
Bluefire Consulting
Salary: £28000 - £32000 per annum + Bonus, Pension
Posted: 2 days ago
London
Information Technology Services
Salary: £35k - 45k per year + Benefits
Posted: 2 days ago
London
Evermore Global
Salary: From £40,000 to £45,000 per annum + benefits
Posted: 5 days ago
Northampton
First Point
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 5 days ago
Salford, Lancashire
Robert Walters
Salary: £23000 - £25000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 19 days ago
Northampton
Deerfoot IT
Salary: £32000 - £35000 per annum
Posted: 26 days ago