The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 734 739 771
Rank change year-on-year
+5 +32
Permanent jobs requiring a Service Desk Team Leader 159 168 102
As % of all permanent IT jobs located in the UK 0.15% 0.15% 0.096%
As % of the Job Titles category 0.15% 0.15% 0.10%
Number of salaries quoted 133 149 98
Average salary £33,500 £29,500 £30,000
Average salary % change year-on-year
+13.55% -1.66%
90% offered a salary of more than £27,500 £26,000 £27,500
10% offered a salary of more than £45,000 £37,500 £35,000
UK excluding London average salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103166 108467 100157
As % of all permanent IT jobs located in the UK 94.20% 94.53% 94.28%
Number of salaries quoted 85861 87695 83035
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 28 August 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 154 £33,500 +13.55% 11
London +18 46 £40,000 +12.67% 2
South East +16 28 £31,000 -4.61% 2
East Midlands -14 24 £33,500 +24.07% 3
Yorkshire +19 22 £30,000 +5.26%
Northamptonshire -7 21 £33,500 +24.07% 1
Northampton -11 21 £33,500 +24.07% 1
North West +14 17 £28,500 +9.61% 1
Manchester +14 16 £28,500 +15.15% 1
City of London +29 13 £32,500 -10.95%
Leeds +10 10 £30,000 +5.26%
West Yorkshire 0 10 £30,000 +5.26%
South West -21 8 £33,800 +14.57% 2
North Yorkshire - 8 £30,000 -
Harrogate - 8 £30,000 -
Milton Keynes -7 7 - - 1
Buckinghamshire -7 7 - - 1
Surrey +7 6 £29,000 -10.76% 1
Berkshire +12 5 £21,350 -45.25%
Dorset +6 5 £28,750 -12.87% 1
Bournemouth +2 5 £28,750 -4.95% 1
West Midlands -11 5 £24,690 -10.22% 1
Abingdon +10 4 £43,500 +20.83%
Oxfordshire +3 4 £43,500 +20.83%
Warwickshire - 4 £24,690 - 1
East Sussex +21 3 £32,500 +14.03%
East of England -24 3 £35,000 +6.06%
Somerset - 3 £33,800 -
Brighton - 3 £32,500 -
Newbury - 3 £21,350 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 183 (67.03%) ITIL
2 120 (43.96%) SLA
3 90 (32.97%) Windows
4 83 (30.40%) Service Delivery
5 73 (26.74%) Active Directory
6 72 (26.37%) Microsoft
7 55 (20.15%) Incident Management
8 52 (19.05%) Service Management
9 49 (17.95%) Mentoring
10 45 (16.48%) Finance
11 43 (15.75%) MS Office
12 42 (15.38%) MS Excel
13 38 (13.92%) Law
14 33 (12.09%) MCP
15 32 (11.72%) ITIL Certification
16 29 (10.62%) Problem Management
16 29 (10.62%) Windows 7
17 28 (10.26%) Coaching
18 27 (9.89%) Service Desk Management
18 27 (9.89%) Degree
19 26 (9.52%) VMware
20 25 (9.16%) Line Management
21 24 (8.79%) Citrix
22 23 (8.42%) Crystal Reports
22 23 (8.42%) Analytical Skills
23 22 (8.06%) People Management
23 22 (8.06%) Continuous Improvement
24 21 (7.69%) Performance Management
25 20 (7.33%) Microsoft Certification
26 19 (6.96%) HND

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (3.66%) MS Exchange
2 6 (2.20%) WorkSite
3 5 (1.83%) SharePoint
4 3 (1.10%) Apache
4 3 (1.10%) Exchange Server 2007
4 3 (1.10%) Exchange Server 2010
5 1 (0.37%) IBM Notes
Applications
1 43 (15.75%) MS Office
2 42 (15.38%) MS Excel
3 3 (1.10%) Adobe Creative Suite
4 2 (0.73%) Spreadsheet
5 1 (0.37%) MS PowerPoint
Business Applications
1 2 (0.73%) Dynamics AX
2 1 (0.37%) assyst
2 1 (0.37%) Dynamics NAV
Cloud Services
1 18 (6.59%) Office 365
2 5 (1.83%) IaaS
2 5 (1.83%) Microsoft Azure
3 3 (1.10%) Google Analytics
4 2 (0.73%) Mimecast
Communications & Networking
1 18 (6.59%) TCP/IP
2 9 (3.30%) LAN
2 9 (3.30%) Wireless
3 8 (2.93%) VPN
4 6 (2.20%) WAN
5 5 (1.83%) DNS
5 5 (1.83%) Firewall
5 5 (1.83%) Skype
6 4 (1.47%) DHCP
7 3 (1.10%) SSH
8 2 (0.73%) Internet
9 1 (0.37%) VoIP
9 1 (0.37%) Intranet
Database & Business Intelligence
1 23 (8.42%) Crystal Reports
2 7 (2.56%) SQL Server
3 1 (0.37%) SQL Server 2008
Development Applications
1 1 (0.37%) MSI
1 1 (0.37%) Hudson
General
1 45 (16.48%) Finance
2 38 (13.92%) Law
3 11 (4.03%) Telecoms
4 8 (2.93%) Banking
5 7 (2.56%) Legal
5 7 (2.56%) Advertising
6 4 (1.47%) Publishing
6 4 (1.47%) Retail
7 3 (1.10%) Billing
7 3 (1.10%) Investment Banking
7 3 (1.10%) Financial Institution
8 2 (0.73%) Manufacturing
8 2 (0.73%) Marketing
9 1 (0.37%) Private Banking
9 1 (0.37%) Pharmaceutical
9 1 (0.37%) Games
Libraries, Frameworks & Software Standards
1 3 (1.10%) XML
1 3 (1.10%) REST
Miscellaneous
1 23 (8.42%) Analytical Skills
2 15 (5.49%) Blackberry
3 14 (5.13%) Management Information System
4 9 (3.30%) Data Centre
5 8 (2.93%) User Experience
6 6 (2.20%) Thin Client
6 6 (2.20%) Fat Client
7 5 (1.83%) Statistics
8 4 (1.47%) iSeries
9 3 (1.10%) Computer Science
9 3 (1.10%) Hedge funds
10 2 (0.73%) NHS
11 1 (0.37%) Handset
11 1 (0.37%) EqualLogic
11 1 (0.37%) Mathematics
11 1 (0.37%) Enterprise Storage
11 1 (0.37%) Digital Media
Operating Systems
1 90 (32.97%) Windows
2 29 (10.62%) Windows 7
3 17 (6.23%) Windows Server 2008
4 11 (4.03%) Windows Server 2012
5 7 (2.56%) Linux
6 6 (2.20%) Windows XP
7 4 (1.47%) Windows Server 2003
7 4 (1.47%) Windows 8
8 3 (1.10%) UNIX
8 3 (1.10%) Mac OS X
9 2 (0.73%) Android
10 1 (0.37%) Windows Phone
10 1 (0.37%) Apple iOS
Processes & Methodologies
1 183 (67.03%) ITIL
2 83 (30.40%) Service Delivery
3 55 (20.15%) Incident Management
4 52 (19.05%) Service Management
5 49 (17.95%) Mentoring
6 29 (10.62%) Problem Management
7 28 (10.26%) Coaching
8 27 (9.89%) Service Desk Management
9 25 (9.16%) Line Management
10 22 (8.06%) People Management
10 22 (8.06%) Continuous Improvement
11 21 (7.69%) Performance Management
12 17 (6.23%) ITSM
13 14 (5.13%) Change Management
14 12 (4.40%) Time Management
15 9 (3.30%) Information Security
15 9 (3.30%) ITIL V3
16 7 (2.56%) Change Control
16 7 (2.56%) CRM
16 7 (2.56%) Stakeholder Management
Programming Languages
1 10 (3.66%) SQL
2 3 (1.10%) PowerShell
3 1 (0.37%) C
Qualifications
1 33 (12.09%) MCP
2 32 (11.72%) ITIL Certification
3 27 (9.89%) Degree
4 20 (7.33%) Microsoft Certification
5 19 (6.96%) HND
6 16 (5.86%) MCSE
6 16 (5.86%) MOS
7 10 (3.66%) MCSA
8 5 (1.83%) Cisco Certification
9 4 (1.47%) SC Cleared
9 4 (1.47%) Security Cleared
10 3 (1.10%) CCNA
10 3 (1.10%) CCIE
11 2 (0.73%) HP AIS
11 2 (0.73%) ITIL Foundation Certificate
11 2 (0.73%) MCDST
11 2 (0.73%) MCTS
11 2 (0.73%) MCITP
12 1 (0.37%) CCNP
12 1 (0.37%) A+ Certification
Quality Assurance & Compliance
1 120 (43.96%) SLA
2 14 (5.13%) ISO 9001
3 3 (1.10%) ISO/IEC 27001
4 1 (0.37%) QA
4 1 (0.37%) PCI DSS
System Software
1 73 (26.74%) Active Directory
2 12 (4.40%) VMware Infrastructure
3 6 (2.20%) VMware ESX
3 6 (2.20%) XenApp
4 2 (0.73%) vSphere
4 2 (0.73%) VMware Server
5 1 (0.37%) Hyper-V
Systems Management
1 5 (1.83%) Backup Exec
2 2 (0.73%) SCCM
Vendors
1 72 (26.37%) Microsoft
2 26 (9.52%) VMware
3 24 (8.79%) Citrix
4 9 (3.30%) Oracle
4 9 (3.30%) SAP
4 9 (3.30%) Remedy
4 9 (3.30%) ServiceNow
5 8 (2.93%) Cisco
6 6 (2.20%) Computacenter
7 5 (1.83%) Sophos
7 5 (1.83%) NetApp
7 5 (1.83%) Apple
8 4 (1.47%) HP
8 4 (1.47%) Websense
8 4 (1.47%) Barracuda Networks
8 4 (1.47%) SolarWinds
9 3 (1.10%) Google
9 3 (1.10%) Adobe
10 2 (0.73%) Sun
10 2 (0.73%) IBM
Wiltshire
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
EMBS- People Transfer
Salary: To £30,000 + Benefits
Posted: Yesterday
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £32000 - £35000 per annum
Posted: 4 days ago
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £187.5 - £200 per day
Posted: 5 days ago
Warwickshire
Harvey Nash plc
Salary: £28000 - £30000 per annum
Posted: 5 days ago
London
Refreshing Recruitment
Salary: £36000 per annum + comprehensive bens
Posted: 5 days ago
Bournemouth, Dorset
Ageas Retail Limited
Salary: up to £35,000 + flexible benefits
Posted: 12 days ago
Surrey
The Royal Surrey County Hospital NHS Foundation Trust
Posted: 12 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 21 days ago
London
Wavex Technology Limited
Salary: From £28,000 to £32,000 per annum Plus Bonus + Extensive Benefits
Posted: 26 days ago
Nottinghamshire
Capita - ITIN
Salary: £22000 - £25000 per annum + Benefits
Posted: 26 days ago