The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 768 828 811
Rank change year-on-year
+60 -17
Permanent jobs requiring a Service Desk Team Leader 97 141 175
As % of all permanent IT jobs located in the UK 0.11% 0.13% 0.15%
As % of the Job Titles category 0.11% 0.14% 0.16%
Number of salaries quoted 86 129 151
Median salary £32,500 £32,500 £35,000
Median salary % change year-on-year
- -7.14%
90% offered a salary of more than £27,500 £25,500 £25,550
10% offered a salary of more than £50,000 £45,000 £41,400
UK excluding London median salary £32,000 £30,000 £32,500
% change year-on-year
+6.66% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86161 103624 111063
As % of all permanent IT jobs located in the UK 96.43% 96.54% 96.63%
Number of salaries quoted 71560 86373 91858
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 3 December 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +34 94 £32,500 -1.51% 9
London +39 31 £40,000 -4.76% 2
South East +71 21 £32,500 +4.83% 2
Berkshire +58 15 £32,500 +18.18%
North West -17 13 £27,500 -22.53% 1
Reading - 12 £31,750 -
West Midlands -23 10 £35,000 +40.00%
Yorkshire +11 7 £31,250 +0.80% 2
South West +16 6 £34,000 +13.33% 2
Birmingham -7 6 £36,250 -23.68%
Warrington +20 5 £31,000 -22.50% 1
West Yorkshire +20 5 £30,000 -7.69% 2
Leeds +19 5 £30,000 -7.69% 1
Cheshire +13 5 £31,000 -7.46% 1
Manchester -19 5 £35,000 -6.66%
Kingston Upon Thames +1 3 £37,500 +11.44%
Gloucester - 3 £34,500 -
Burnley - 3 £27,500 -
Lancashire - 3 £27,500 -
Tyne and Wear - 3 £21,000 -
Newcastle upon Tyne - 3 £21,000 -
Gloucestershire - 3 £34,500 -
North East - 3 £21,000 -
City of London +21 2 £46,250 +35.03% 1
East of England +19 2 £29,250 +2.63%
Buckinghamshire +13 2 - -
Hampshire +11 2 - - 2
Hertfordshire +10 2 £29,250 +12.50%
Hull - 2 £32,500 -
Coventry - 2 £27,500 -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 3 December 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 102 (54.55%) ITIL
2 93 (49.73%) Windows
3 81 (43.32%) Active Directory
4 57 (30.48%) SLA
5 49 (26.20%) Windows 7
6 44 (23.53%) Microsoft
7 39 (20.86%) Finance
8 38 (20.32%) Mentoring
9 34 (18.18%) Citrix
10 30 (16.04%) Service Delivery
11 28 (14.97%) MS Excel
12 27 (14.44%) Service Management
13 25 (13.37%) Coaching
14 24 (12.83%) Office 365
15 23 (12.30%) MS Office
16 22 (11.76%) Incident Management
17 21 (11.23%) Windows Server
18 19 (10.16%) MS Exchange
18 19 (10.16%) VMware
19 17 (9.09%) Continuous Improvement
20 16 (8.56%) Cisco
21 15 (8.02%) Blackberry
22 14 (7.49%) MCP
22 14 (7.49%) Banking
22 14 (7.49%) ITIL V3
23 13 (6.95%) Degree
23 13 (6.95%) Stakeholder Management
23 13 (6.95%) Bloomberg
23 13 (6.95%) ITIL Certification
24 12 (6.42%) Reuters

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (10.16%) MS Exchange
2 12 (6.42%) Skype for Business
3 7 (3.74%) SharePoint
4 6 (3.21%) Blackberry Enterprise Server
5 5 (2.67%) Exchange Server 2010
6 4 (2.14%) IIS
7 2 (1.07%) Exchange Server 2007
7 2 (1.07%) Exchange Server 2013
8 1 (0.53%) Apache
8 1 (0.53%) IBM HTTP Server
8 1 (0.53%) JBoss
8 1 (0.53%) SharePoint 2013
8 1 (0.53%) Tomcat
8 1 (0.53%) WebLogic
Applications
1 28 (14.97%) MS Excel
2 23 (12.30%) MS Office
3 5 (2.67%) MS PowerPoint
3 5 (2.67%) MS Visio
Business Applications
1 5 (2.67%) Dynamics CRM
2 4 (2.14%) Sage 200
2 4 (2.14%) SAP Business One
3 1 (0.53%) Remedy ITSM
3 1 (0.53%) SAP Oil and Gas
Cloud Services
1 24 (12.83%) Office 365
2 4 (2.14%) Mimecast
3 2 (1.07%) Microsoft Azure
4 1 (0.53%) Amazon AWS
4 1 (0.53%) Azure Active Directory
Communications & Networking
1 10 (5.35%) Internet
2 9 (4.81%) TCP/IP
2 9 (4.81%) VPN
3 8 (4.28%) DHCP
4 5 (2.67%) DNS
5 4 (2.14%) IP Telephony
5 4 (2.14%) LAN
5 4 (2.14%) VoIP
5 4 (2.14%) WAN
6 3 (1.60%) Firewall
6 3 (1.60%) GoToMeeting
7 2 (1.07%) Remote Desktop
7 2 (1.07%) Wireless
8 1 (0.53%) ATM
8 1 (0.53%) Broadband
8 1 (0.53%) IPsec
8 1 (0.53%) MPLS
8 1 (0.53%) SAN
8 1 (0.53%) Softphone
8 1 (0.53%) Wi-Fi
Database & Business Intelligence
1 4 (2.14%) SQL Server
2 2 (1.07%) SQL Server 2008
3 1 (0.53%) Crystal Reports
3 1 (0.53%) Oracle Database
3 1 (0.53%) SQL Server 2012
General
1 39 (20.86%) Finance
2 14 (7.49%) Banking
3 8 (4.28%) Law
4 6 (3.21%) Legal
5 5 (2.67%) Telecoms
6 3 (1.60%) Advertising
7 2 (1.07%) Marketing
8 1 (0.53%) Aerospace
8 1 (0.53%) Electronics
8 1 (0.53%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.53%) .NET
Miscellaneous
1 15 (8.02%) Blackberry
2 8 (4.28%) Analytical Skills
2 8 (4.28%) iPad
2 8 (4.28%) iPhone
2 8 (4.28%) Statistics
3 7 (3.74%) Mathematics
4 5 (2.67%) Performance Metrics
5 3 (1.60%) AS400
5 3 (1.60%) Management Information System
5 3 (1.60%) NHS
6 2 (1.07%) Enterprise Storage
6 2 (1.07%) iSeries
7 1 (0.53%) CMDB
7 1 (0.53%) Computer Science
7 1 (0.53%) IVR
7 1 (0.53%) Social Media
7 1 (0.53%) User Experience
7 1 (0.53%) Video Conferencing
7 1 (0.53%) Virtual Team
Operating Systems
1 93 (49.73%) Windows
2 49 (26.20%) Windows 7
3 21 (11.23%) Windows Server
4 12 (6.42%) Windows 8
5 10 (5.35%) Windows 10
5 10 (5.35%) Windows Server 2008
6 8 (4.28%) Windows Server 2012
7 6 (3.21%) Linux
8 4 (2.14%) Windows XP
9 2 (1.07%) Android
9 2 (1.07%) Mac OS X
10 1 (0.53%) Mac OS
10 1 (0.53%) Windows Server 2003
10 1 (0.53%) Windows Vista
Processes & Methodologies
1 102 (54.55%) ITIL
2 38 (20.32%) Mentoring
3 30 (16.04%) Service Delivery
4 27 (14.44%) Service Management
5 25 (13.37%) Coaching
6 22 (11.76%) Incident Management
7 17 (9.09%) Continuous Improvement
8 14 (7.49%) ITIL V3
9 13 (6.95%) Stakeholder Management
10 11 (5.88%) Data Protection
10 11 (5.88%) Performance Management
10 11 (5.88%) Problem Management
10 11 (5.88%) Project Management
10 11 (5.88%) Ticket Management
11 9 (4.81%) Change Management
11 9 (4.81%) ITSM
12 8 (4.28%) B2B
12 8 (4.28%) B2C
12 8 (4.28%) Chat Support
12 8 (4.28%) Knowledge Management
Programming Languages
1 9 (4.81%) PowerShell
2 6 (3.21%) SQL
3 1 (0.53%) PHP
Qualifications
1 14 (7.49%) MCP
2 13 (6.95%) Degree
2 13 (6.95%) ITIL Certification
3 6 (3.21%) CCNA
3 6 (3.21%) Cisco Certification
3 6 (3.21%) ITIL Foundation Certificate
3 6 (3.21%) Microsoft Certification
4 5 (2.67%) MCSA
4 5 (2.67%) Security Cleared
5 4 (2.14%) SC Cleared
6 2 (1.07%) CCNP
7 1 (0.53%) A+ Certification
7 1 (0.53%) HND
7 1 (0.53%) MCDST
7 1 (0.53%) MCITP
7 1 (0.53%) MCSE
7 1 (0.53%) MOS
Quality Assurance & Compliance
1 57 (30.48%) SLA
2 5 (2.67%) QA
3 1 (0.53%) PCI DSS
System Software
1 81 (43.32%) Active Directory
2 11 (5.88%) XenApp
3 8 (4.28%) Hyper-V
3 8 (4.28%) VMware Infrastructure
4 5 (2.67%) XenDesktop
Systems Management
1 2 (1.07%) Backup Exec
2 1 (0.53%) SCCM
Vendors
1 44 (23.53%) Microsoft
2 34 (18.18%) Citrix
3 19 (10.16%) VMware
4 16 (8.56%) Cisco
5 13 (6.95%) Bloomberg
6 12 (6.42%) Reuters
7 9 (4.81%) CheckPoint
8 8 (4.28%) HP
8 8 (4.28%) Kaspersky
9 7 (3.74%) NetApp
10 5 (2.67%) Mitel
10 5 (2.67%) Remedy
10 5 (2.67%) SAP
11 4 (2.14%) FactSet
11 4 (2.14%) Fidessa
11 4 (2.14%) iManage
11 4 (2.14%) Sage
11 4 (2.14%) ServiceNow
12 3 (1.60%) Adobe
12 3 (1.60%) Apple
Bristol, Avon
Sanderson
Salary: £48000 - £55000 per annum + Benefits
Posted: Yesterday
Warrington, Cheshire
Brookes Resourcing
Salary: Competitive + Bens
Posted: Yesterday
Leeds, West Yorkshire
Clearwater People Solutions
Salary: £28000 - £30000 Per Annum Excellent Benefits
Posted: 2 days ago
Southampton, Hampshire
Networkers
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Spencer Rose
Salary: From £40,000 to £45,000 per annum + on call allowance + package
Posted: 3 days ago
Bradford, West Yorkshire
Yorkshire Water
Salary: From £23,139 to £28,923 per annum depending on experience
Posted: 2 days ago
Dorset
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 11 days ago
London
Talent Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 8 days ago
Farnborough, Hampshire
Leidos
Posted: 9 days ago