The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Desk Team Lead
UK
Rank 785 812 796
Rank change year-on-year
+27 -16
Permanent jobs requiring a Service Desk Team Leader 64 126 157
As % of all permanent IT jobs located in the UK 0.077% 0.12% 0.15%
As % of the Job Titles category 0.080% 0.13% 0.15%
Number of salaries quoted 54 111 131
Median salary £30,000 £32,500 £35,000
Median salary % change year-on-year
-7.69% -7.14%
90% offered a salary of more than £26,031 £26,200 £27,100
10% offered a salary of more than £42,500 £43,000 £40,000
UK excluding London median salary £29,500 £32,500 £34,000
% change year-on-year
-9.23% -4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80378 98697 102848
As % of all permanent IT jobs located in the UK 96.34% 96.47% 96.65%
Number of salaries quoted 66729 82822 84999
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 19 February 2017 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 64 £30,000 -7.69% 7
London +48 42 £30,000 -20.00% 1
City of London +43 7 £42,500 +26.86% 1
South East +63 6 £32,000 +4.91% 2
Yorkshire +34 5 £29,500 -9.23%
Croydon +1 5 £28,500 +1.78%
West Yorkshire +33 4 £29,250 -10.00%
Leeds +26 4 £29,250 -10.00%
South West +13 4 £40,250 +34.16%
West Midlands +27 3 £27,000 +8.00% 1
Bristol +4 3 £51,500 +71.66%
Hampshire +22 2 £27,500 -9.83%
Buckinghamshire +21 2 £33,000 +8.19% 1
Milton Keynes +21 2 £33,000 +8.19% 1
North West -18 2 £29,000 -10.76% 1
Manchester -31 2 £29,000 -10.76% 1
Coventry - 2 £24,500 -
Berkshire +48 1 £31,000 -4.61%
Reading +37 1 £31,000 -4.61%
Northampton +12 1 £35,000 +7.69%
Southampton +10 1 £27,500 -9.83%
Northamptonshire +8 1 £35,000 +7.69%
East Midlands +7 1 £35,000 +7.69% 1
North East - 1 - - 1
Newcastle upon Tyne - 1 - - 1
Warwickshire - 1 £31,500 -
Dorset - 1 £27,500 -
Tyne and Wear - 1 - - 1
West Sussex - 1 £40,000 -
Basingstoke - 1 - -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 19 February 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 102 (60.36%) ITIL
2 97 (57.40%) Windows
3 75 (44.38%) Active Directory
4 70 (41.42%) SLA
5 50 (29.59%) Windows 7
6 41 (24.26%) Microsoft
7 40 (23.67%) Mentoring
8 39 (23.08%) Finance
9 34 (20.12%) Citrix
10 33 (19.53%) Service Management
11 29 (17.16%) Service Delivery
12 25 (14.79%) Coaching
12 25 (14.79%) Windows Server
13 23 (13.61%) Incident Management
14 21 (12.43%) Office 365
15 17 (10.06%) MS Excel
16 16 (9.47%) ITIL Certification
17 15 (8.88%) Performance Management
18 14 (8.28%) ITIL V3
18 14 (8.28%) Ticket Management
18 14 (8.28%) MS Office
18 14 (8.28%) VMware
18 14 (8.28%) Banking
19 13 (7.69%) Cisco
19 13 (7.69%) Bloomberg
19 13 (7.69%) Windows 10
20 12 (7.10%) Data Protection
20 12 (7.10%) Reuters
20 12 (7.10%) MS Exchange
20 12 (7.10%) Degree

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.10%) MS Exchange
2 9 (5.33%) Skype for Business
3 6 (3.55%) Blackberry Enterprise Server
3 6 (3.55%) SharePoint
4 4 (2.37%) Exchange Server 2010
5 3 (1.78%) IIS
6 2 (1.18%) Exchange Server 2013
7 1 (0.59%) Exchange Server 2007
7 1 (0.59%) SharePoint 2013
Applications
1 17 (10.06%) MS Excel
2 14 (8.28%) MS Office
3 3 (1.78%) MS PowerPoint
3 3 (1.78%) MS Visio
Business Applications
1 3 (1.78%) Dynamics CRM
1 3 (1.78%) Sage 200
1 3 (1.78%) SAP Business One
Cloud Services
1 21 (12.43%) Office 365
2 2 (1.18%) Microsoft Azure
2 2 (1.18%) Mimecast
3 1 (0.59%) Amazon AWS
3 1 (0.59%) Azure Active Directory
Communications & Networking
1 9 (5.33%) TCP/IP
1 9 (5.33%) VPN
2 8 (4.73%) DHCP
3 6 (3.55%) DNS
4 5 (2.96%) IP Telephony
5 4 (2.37%) Wireless
6 3 (1.78%) Internet
7 2 (1.18%) Firewall
7 2 (1.18%) LAN
7 2 (1.18%) WAN
8 1 (0.59%) ATM
8 1 (0.59%) Cisco IOS
8 1 (0.59%) Cisco Wireless
8 1 (0.59%) IPsec
8 1 (0.59%) MPLS
8 1 (0.59%) Softphone
8 1 (0.59%) Unified Communications
8 1 (0.59%) VoIP
Database & Business Intelligence
1 2 (1.18%) SQL Server
1 2 (1.18%) SQL Server 2008
2 1 (0.59%) SQL Server 2012
Development Applications
1 1 (0.59%) JIRA
General
1 39 (23.08%) Finance
2 14 (8.28%) Banking
3 9 (5.33%) Legal
4 6 (3.55%) Telecoms
5 4 (2.37%) Advertising
6 3 (1.78%) Law
7 2 (1.18%) Front Office
8 1 (0.59%) Billing
8 1 (0.59%) Marketing
Miscellaneous
1 8 (4.73%) Statistics
2 6 (3.55%) Analytical Skills
2 6 (3.55%) Blackberry
3 4 (2.37%) Management Information System
4 3 (1.78%) iPhone
5 2 (1.18%) AS400
5 2 (1.18%) Enterprise Storage
5 2 (1.18%) iSeries
5 2 (1.18%) NHS
5 2 (1.18%) Performance Metrics
6 1 (0.59%) CMDB
6 1 (0.59%) Hedge funds
6 1 (0.59%) IVR
6 1 (0.59%) Mobile Computing
6 1 (0.59%) Online Banking
6 1 (0.59%) Video Conferencing
Operating Systems
1 97 (57.40%) Windows
2 50 (29.59%) Windows 7
3 25 (14.79%) Windows Server
4 13 (7.69%) Windows 10
5 9 (5.33%) Windows Server 2008
6 8 (4.73%) Windows Server 2012
7 4 (2.37%) Windows 8
8 3 (1.78%) Android
8 3 (1.78%) Linux
9 2 (1.18%) Mac OS X
10 1 (0.59%) Mac OS
10 1 (0.59%) Windows Server 2003
Processes & Methodologies
1 102 (60.36%) ITIL
2 40 (23.67%) Mentoring
3 33 (19.53%) Service Management
4 29 (17.16%) Service Delivery
5 25 (14.79%) Coaching
6 23 (13.61%) Incident Management
7 15 (8.88%) Performance Management
8 14 (8.28%) ITIL V3
8 14 (8.28%) Ticket Management
9 12 (7.10%) Data Protection
9 12 (7.10%) Stakeholder Management
10 10 (5.92%) Change Management
10 10 (5.92%) Line Management
10 10 (5.92%) Project Management
11 9 (5.33%) Continuous Improvement
11 9 (5.33%) People Management
12 7 (4.14%) ITSM
12 7 (4.14%) Problem Management
13 6 (3.55%) Asset Management
14 5 (2.96%) Knowledge Management
Programming Languages
1 9 (5.33%) PowerShell
2 3 (1.78%) SQL
3 1 (0.59%) C
Qualifications
1 16 (9.47%) ITIL Certification
2 12 (7.10%) Degree
3 6 (3.55%) MCP
3 6 (3.55%) Microsoft Certification
4 5 (2.96%) CCNA
4 5 (2.96%) Cisco Certification
4 5 (2.96%) ITIL Foundation Certificate
5 4 (2.37%) MCSA
5 4 (2.37%) Security Cleared
6 3 (1.78%) MCSE
6 3 (1.78%) SC Cleared
7 1 (0.59%) A+ Certification
7 1 (0.59%) CCNP
Quality Assurance & Compliance
1 70 (41.42%) SLA
2 3 (1.78%) QA
3 1 (0.59%) PCI DSS
System Software
1 75 (44.38%) Active Directory
2 11 (6.51%) XenApp
3 8 (4.73%) Hyper-V
3 8 (4.73%) VMware Infrastructure
4 2 (1.18%) XenDesktop
Systems Management
1 4 (2.37%) SCCM
2 2 (1.18%) Backup Exec
3 1 (0.59%) Microsoft Intune
Vendors
1 41 (24.26%) Microsoft
2 34 (20.12%) Citrix
3 14 (8.28%) VMware
4 13 (7.69%) Bloomberg
4 13 (7.69%) Cisco
5 12 (7.10%) Reuters
6 9 (5.33%) CheckPoint
7 8 (4.73%) HP
7 8 (4.73%) Kaspersky
8 7 (4.14%) NetApp
9 4 (2.37%) FactSet
9 4 (2.37%) Fidessa
10 3 (1.78%) Sage
10 3 (1.78%) SAP
11 2 (1.18%) Adobe
11 2 (1.18%) Dell
11 2 (1.18%) Dell Compellent
11 2 (1.18%) IBM
11 2 (1.18%) Juniper
11 2 (1.18%) Remedy
Guildford, Surrey
TLP Consultancy Ltd.
Salary: £30000 - £36000 per annum + Excellent Benefits
Posted: 2 days ago
Newcastle upon Tyne
Nigel Frank International
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £45000 - £4600045000 per annum + Bonus + great benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Lichfield, Staffordshire
Erin Associates
Salary: £30000 - £35000 per annum + excellent benefits
Posted: 6 days ago
Greater Manchester
Robert Walters UK
Salary: £33000 - £37000 per annum + excellent benefits
Posted: 20 days ago
Derby
Recruitment Genius Ltd
Salary: £24000 - £26000 per annum
Posted: 19 days ago