The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 815 819 828
Rank change year-on-year
+4 +9
Permanent jobs requiring a Service Desk Team Leader 84 158 166
As % of all permanent IT jobs located in the UK 0.087% 0.14% 0.14%
As % of the Job Titles category 0.090% 0.15% 0.15%
Number of salaries quoted 72 134 146
Median salary £32,500 £33,500 £29,500
Median salary % change year-on-year
-2.98% +13.55%
90% offered a salary of more than £27,500 £27,250 £26,000
10% offered a salary of more than £43,400 £45,000 £37,500
UK excluding London median salary £32,000 £30,500 £28,000
% change year-on-year
+4.91% +8.92%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
92868 105229 112076
As % of all permanent IT jobs located in the UK 96.34% 96.21% 96.45%
Number of salaries quoted 78150 87307 90374
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 28 August 2016 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 78 £32,500 -2.98% 6
London +23 23 £37,500 -6.25%
East of England +17 11 £35,000 - 1
Hertfordshire - 11 £35,000 - 1
Rickmansworth - 11 £35,000 -
Northamptonshire -4 9 £31,000 -8.14%
East Midlands -8 9 £31,000 -7.46%
North West +11 8 £32,000 +12.28% 3
South West +9 8 £30,000 -11.24%
South East +9 8 £27,750 -10.48% 2
City of London +48 7 £50,000 +53.84%
Manchester -14 7 £32,000 +12.28% 2
Rochdale +2 6 £32,000 +18.51% 1
West Midlands -3 6 £28,000 +13.40%
Wales - 6 £31,000 - 1
South Wales - 5 £31,000 - 1
Yorkshire +12 4 £32,500 +8.33%
Cardiff - 4 £32,500 - 1
Hampshire - 4 £22,500 -
Kettering - 4 £30,000 -
Leeds +25 3 £30,750 +2.50%
West Yorkshire +9 3 £30,750 +2.50%
Northampton -8 3 £28,000 -17.03%
Southampton - 3 £22,500 -
Bristol - 3 £26,500 -
Berkshire +3 2 £49,000 +129.50% 1
Devon - 2 £32,500 -
Gloucestershire - 2 £30,000 -
Coventry - 2 £27,500 -
Wellingborough - 2 £31,000 -

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 28 August 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 113 (58.85%) ITIL
2 92 (47.92%) Windows
3 79 (41.15%) Active Directory
4 71 (36.98%) SLA
5 55 (28.65%) Citrix
5 55 (28.65%) Finance
5 55 (28.65%) Windows 7
6 48 (25.00%) Microsoft
6 48 (25.00%) MS Excel
7 45 (23.44%) MS Office
7 45 (23.44%) Service Management
8 40 (20.83%) Law
9 37 (19.27%) Coaching
10 34 (17.71%) Mitel
11 32 (16.67%) Incident Management
11 32 (16.67%) Mentoring
12 31 (16.15%) Legal
12 31 (16.15%) Service Delivery
13 30 (15.63%) Ticket Management
14 27 (14.06%) GoToMeeting
14 27 (14.06%) Mimecast
14 27 (14.06%) iManage
15 22 (11.46%) MCP
16 21 (10.94%) Analytical Skills
16 21 (10.94%) Continuous Improvement
17 19 (9.90%) Problem Management
18 17 (8.85%) Line Management
19 16 (8.33%) Service Desk Management
20 15 (7.81%) Office 365
20 15 (7.81%) Windows 8

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.81%) MS Exchange
2 5 (2.60%) Exchange Server 2010
2 5 (2.60%) Skype for Business
3 4 (2.08%) SharePoint
4 2 (1.04%) Apache
4 2 (1.04%) Exchange Server 2013
4 2 (1.04%) IBM HTTP Server
4 2 (1.04%) IIS
4 2 (1.04%) JBoss
4 2 (1.04%) Tomcat
4 2 (1.04%) WebLogic
5 1 (0.52%) Blackberry Enterprise Server
5 1 (0.52%) Exchange Server 2007
Applications
1 48 (25.00%) MS Excel
2 45 (23.44%) MS Office
3 6 (3.13%) MS PowerPoint
4 2 (1.04%) MS Visio
Business Applications
1 3 (1.56%) Dynamics CRM
2 1 (0.52%) Remedy ITSM
2 1 (0.52%) Sage 200
2 1 (0.52%) SAP Business One
2 1 (0.52%) SAP Oil and Gas
Cloud Services
1 27 (14.06%) Mimecast
2 15 (7.81%) Office 365
3 1 (0.52%) SaaS
Communications & Networking
1 27 (14.06%) GoToMeeting
2 10 (5.21%) TCP/IP
3 9 (4.69%) VoIP
4 8 (4.17%) Internet
5 6 (3.13%) PBX
5 6 (3.13%) SAN
5 6 (3.13%) Unified Communications
6 5 (2.60%) Firewall
6 5 (2.60%) LAN
6 5 (2.60%) WAN
7 4 (2.08%) DHCP
8 3 (1.56%) DNS
8 3 (1.56%) VLAN
9 2 (1.04%) Remote Desktop
9 2 (1.04%) VPN
10 1 (0.52%) Broadband
10 1 (0.52%) HTTPS
10 1 (0.52%) Intranet
10 1 (0.52%) PABX
10 1 (0.52%) Wi-Fi
Database & Business Intelligence
1 9 (4.69%) Crystal Reports
2 7 (3.65%) SQL Server
3 2 (1.04%) Oracle Database
3 2 (1.04%) SQL Server 2008
4 1 (0.52%) SQL Server 2012
General
1 55 (28.65%) Finance
2 40 (20.83%) Law
3 31 (16.15%) Legal
4 9 (4.69%) Telecoms
5 2 (1.04%) Advertising
5 2 (1.04%) Manufacturing
5 2 (1.04%) Marketing
6 1 (0.52%) Aerospace
6 1 (0.52%) Banking
6 1 (0.52%) Electronics
6 1 (0.52%) French Language
6 1 (0.52%) Games
6 1 (0.52%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.04%) .NET
Miscellaneous
1 21 (10.94%) Analytical Skills
2 14 (7.29%) Blackberry
3 9 (4.69%) iPad
4 7 (3.65%) iPhone
4 7 (3.65%) Mathematics
5 4 (2.08%) Management Information System
5 4 (2.08%) Performance Metrics
5 4 (2.08%) Statistics
5 4 (2.08%) Virtual Team
6 3 (1.56%) Data Centre
6 3 (1.56%) NHS
7 2 (1.04%) AS400
7 2 (1.04%) Mobile Computing
7 2 (1.04%) Reinsurance
7 2 (1.04%) User Experience
8 1 (0.52%) Computer Science
8 1 (0.52%) Data Protection Act
8 1 (0.52%) Smartphone
8 1 (0.52%) Social Media
8 1 (0.52%) Video Conferencing
Operating Systems
1 92 (47.92%) Windows
2 55 (28.65%) Windows 7
3 15 (7.81%) Windows 8
4 12 (6.25%) Windows Server
5 9 (4.69%) Windows XP
6 6 (3.13%) Windows Server 2008
7 5 (2.60%) Linux
8 4 (2.08%) Windows Vista
9 2 (1.04%) Android
9 2 (1.04%) Windows Server 2003
9 2 (1.04%) Windows Server 2012
10 1 (0.52%) Apple iOS
10 1 (0.52%) Windows 10
10 1 (0.52%) Windows CE
10 1 (0.52%) Windows Mobile
Processes & Methodologies
1 113 (58.85%) ITIL
2 45 (23.44%) Service Management
3 37 (19.27%) Coaching
4 32 (16.67%) Incident Management
4 32 (16.67%) Mentoring
5 31 (16.15%) Service Delivery
6 30 (15.63%) Ticket Management
7 21 (10.94%) Continuous Improvement
8 19 (9.90%) Problem Management
9 17 (8.85%) Line Management
10 16 (8.33%) Service Desk Management
11 8 (4.17%) Change Management
11 8 (4.17%) ITIL V3
11 8 (4.17%) ITSM
11 8 (4.17%) Knowledge Management
11 8 (4.17%) Performance Management
12 7 (3.65%) Analytics
13 6 (3.13%) B2B
13 6 (3.13%) B2C
13 6 (3.13%) Change Control
Programming Languages
1 10 (5.21%) SQL
2 2 (1.04%) PHP
Qualifications
1 22 (11.46%) MCP
2 13 (6.77%) ITIL Certification
3 10 (5.21%) Microsoft Certification
4 9 (4.69%) HND
4 9 (4.69%) MOS
5 7 (3.65%) MCSE
6 6 (3.13%) CCNA
6 6 (3.13%) Cisco Certification
7 5 (2.60%) Security Cleared
8 4 (2.08%) Degree
8 4 (2.08%) MCITP
9 2 (1.04%) CCNP
9 2 (1.04%) MCSA
9 2 (1.04%) SC Cleared
10 1 (0.52%) ITIL Foundation Certificate
10 1 (0.52%) MCDST
Quality Assurance & Compliance
1 71 (36.98%) SLA
2 4 (2.08%) QA
3 3 (1.56%) ISO 9001
System Software
1 79 (41.15%) Active Directory
2 6 (3.13%) XenDesktop
3 4 (2.08%) Hyper-V
4 1 (0.52%) VMware Infrastructure
4 1 (0.52%) XenApp
Systems Management
1 1 (0.52%) NetBackup
1 1 (0.52%) Norton AntiVirus
1 1 (0.52%) WSUS
Vendors
1 55 (28.65%) Citrix
2 48 (25.00%) Microsoft
3 34 (17.71%) Mitel
4 27 (14.06%) iManage
5 13 (6.77%) VMware
6 12 (6.25%) Cisco
7 7 (3.65%) Apple
7 7 (3.65%) Avaya
8 5 (2.60%) Remedy
8 5 (2.60%) ServiceNow
9 2 (1.04%) Adobe
9 2 (1.04%) Computacenter
9 2 (1.04%) HP
9 2 (1.04%) Oracle
9 2 (1.04%) Samsung
9 2 (1.04%) SAP
10 1 (0.52%) CheckPoint
10 1 (0.52%) IBM
10 1 (0.52%) Sophos
10 1 (0.52%) Symantec
Cardiff, South Glamorgan
CPS Group UK
Salary: £25000 - £35000 per annum + 30% shift uplift,bonus,pension
Posted: 3 days ago
Newbury, Berkshire
Senitor Associates
Salary: £30000 per annum
Posted: 2 days ago
Warrington, Cheshire
Parasol Management ltd.
Salary: Up to £30,000 per annum
Posted: 2 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £23,000 to £25,000 per annum + Benefits
Posted: 5 days ago
Salford, Lancashire
Lea Consultancy Ltd
Posted: 5 days ago
Milton Keynes
Computacenter
Salary: Competitive
Posted: 18 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £35,000 per annum depending on experience + benefits
Posted: 27 days ago