The statistics below represent IT jobs advertised across the UK that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Team Lead
UK
Rank 761 772 777
Rank change year-on-year
+11 +5
Permanent jobs requiring a Service Desk Team Leader 90 146 167
As % of all permanent IT jobs located in the UK 0.11% 0.15% 0.16%
As % of the Job Titles category 0.11% 0.15% 0.16%
Number of salaries quoted 79 131 144
Median salary £30,000 £32,500 £35,000
Median salary % change year-on-year
-7.69% -7.14%
90% offered a salary of more than £26,031 £25,000 £27,000
10% offered a salary of more than £42,500 £42,800 £41,000
UK excluding London median salary £29,250 £30,063 £34,000
% change year-on-year
-2.70% -11.58%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81311 95393 101849
As % of all permanent IT jobs located in the UK 96.43% 96.44% 96.69%
Number of salaries quoted 67566 80035 84663
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Team Leader
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 23 January 2017 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 88 £30,000 -7.69% 7
London +38 44 £37,500 - 2
South East +63 17 £32,250 +9.32% 1
Berkshire +41 11 £32,500 +8.33%
Reading - 9 £31,000 -
South West +12 7 £32,750 +21.29% 1
Leeds +28 6 £29,500 -9.23%
West Yorkshire +24 6 £29,500 -9.23%
Yorkshire +19 6 £29,500 -7.81%
North West -19 6 £27,500 -15.38%
City of London +11 5 £42,500 +24.08%
Hampshire +16 4 £27,500 -9.83%
Bristol +6 4 £41,000 +36.66%
Croydon +5 4 £28,250 +0.89%
West Midlands -8 4 £27,500 +10.00% 2
North East - 3 £21,000 -
Burnley - 3 £27,500 -
Newcastle upon Tyne - 3 £21,000 -
Lancashire - 3 £27,500 -
Tyne and Wear - 3 £21,000 -
Kingston Upon Thames +8 2 £37,500 +11.44%
Manchester -29 2 £29,000 -10.76%
Farnborough - 2 - -
Gloucestershire - 2 £35,000 -
Coventry - 2 £27,500 -
Gloucester - 2 £35,000 -
Cheshire +9 1 £27,500 -16.66%
Northampton +6 1 £35,000 +7.69%
Southampton +5 1 £27,500 -9.83%
Northamptonshire +3 1 £35,000 +7.69%

Service Desk Team Leader Skill Set
Top 30 Related IT Skills

For the 6 months to 23 January 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Team Leader in the job title.

1 100 (57.80%) ITIL
2 91 (52.60%) Windows
3 77 (44.51%) Active Directory
4 67 (38.73%) SLA
5 47 (27.17%) Windows 7
6 42 (24.28%) Mentoring
7 41 (23.70%) Microsoft
8 40 (23.12%) Finance
9 34 (19.65%) Citrix
10 32 (18.50%) Service Delivery
10 32 (18.50%) Service Management
11 29 (16.76%) Coaching
12 24 (13.87%) Incident Management
13 22 (12.72%) Office 365
14 21 (12.14%) Windows Server
15 20 (11.56%) MS Excel
16 16 (9.25%) VMware
16 16 (9.25%) ITIL Certification
16 16 (9.25%) ITIL V3
17 15 (8.67%) MS Office
17 15 (8.67%) MS Exchange
17 15 (8.67%) Banking
18 14 (8.09%) Cisco
18 14 (8.09%) Degree
18 14 (8.09%) Performance Management
19 13 (7.51%) Bloomberg
20 12 (6.94%) Reuters
20 12 (6.94%) Stakeholder Management
20 12 (6.94%) Change Management
20 12 (6.94%) Continuous Improvement

Service Desk Team Leader Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.67%) MS Exchange
2 9 (5.20%) Skype for Business
3 7 (4.05%) Blackberry Enterprise Server
4 6 (3.47%) SharePoint
5 5 (2.89%) Exchange Server 2010
6 3 (1.73%) IIS
7 2 (1.16%) Exchange Server 2007
7 2 (1.16%) Exchange Server 2013
8 1 (0.58%) SharePoint 2013
Applications
1 20 (11.56%) MS Excel
2 15 (8.67%) MS Office
3 4 (2.31%) MS PowerPoint
3 4 (2.31%) MS Visio
Business Applications
1 4 (2.31%) Dynamics CRM
1 4 (2.31%) Sage 200
1 4 (2.31%) SAP Business One
2 1 (0.58%) SAP Oil and Gas
Cloud Services
1 22 (12.72%) Office 365
2 2 (1.16%) Microsoft Azure
3 1 (0.58%) Amazon AWS
3 1 (0.58%) Azure Active Directory
3 1 (0.58%) Mimecast
Communications & Networking
1 9 (5.20%) TCP/IP
1 9 (5.20%) VPN
2 8 (4.62%) DHCP
3 5 (2.89%) DNS
3 5 (2.89%) Internet
3 5 (2.89%) IP Telephony
4 4 (2.31%) Wireless
5 3 (1.73%) LAN
5 3 (1.73%) WAN
6 2 (1.16%) Firewall
7 1 (0.58%) ATM
7 1 (0.58%) Cisco IOS
7 1 (0.58%) Cisco Wireless
7 1 (0.58%) IPsec
7 1 (0.58%) MPLS
7 1 (0.58%) Softphone
7 1 (0.58%) Unified Communications
7 1 (0.58%) VoIP
Database & Business Intelligence
1 2 (1.16%) SQL Server
1 2 (1.16%) SQL Server 2008
2 1 (0.58%) SQL Server 2012
Development Applications
1 1 (0.58%) JIRA
General
1 40 (23.12%) Finance
2 15 (8.67%) Banking
3 9 (5.20%) Legal
4 7 (4.05%) Telecoms
5 5 (2.89%) Law
6 3 (1.73%) Advertising
7 2 (1.16%) Front Office
7 2 (1.16%) Marketing
8 1 (0.58%) Electronics
8 1 (0.58%) Manufacturing
Miscellaneous
1 8 (4.62%) Analytical Skills
1 8 (4.62%) Statistics
2 7 (4.05%) Blackberry
3 4 (2.31%) Management Information System
4 3 (1.73%) NHS
5 2 (1.16%) AS400
5 2 (1.16%) Enterprise Storage
5 2 (1.16%) iPhone
5 2 (1.16%) iSeries
5 2 (1.16%) Performance Metrics
6 1 (0.58%) CMDB
6 1 (0.58%) Computer Science
6 1 (0.58%) Hedge funds
6 1 (0.58%) IVR
6 1 (0.58%) Mobile Computing
6 1 (0.58%) Online Banking
6 1 (0.58%) Social Media
6 1 (0.58%) Video Conferencing
6 1 (0.58%) Virtual Team
Operating Systems
1 91 (52.60%) Windows
2 47 (27.17%) Windows 7
3 21 (12.14%) Windows Server
4 12 (6.94%) Windows 10
5 10 (5.78%) Windows Server 2008
6 8 (4.62%) Windows Server 2012
7 5 (2.89%) Windows 8
8 4 (2.31%) Linux
9 2 (1.16%) Android
9 2 (1.16%) Mac OS X
10 1 (0.58%) Mac OS
10 1 (0.58%) Windows Server 2003
10 1 (0.58%) Windows XP
Processes & Methodologies
1 100 (57.80%) ITIL
2 42 (24.28%) Mentoring
3 32 (18.50%) Service Delivery
3 32 (18.50%) Service Management
4 29 (16.76%) Coaching
5 24 (13.87%) Incident Management
6 16 (9.25%) ITIL V3
7 14 (8.09%) Performance Management
8 12 (6.94%) Change Management
8 12 (6.94%) Continuous Improvement
8 12 (6.94%) People Management
8 12 (6.94%) Stakeholder Management
8 12 (6.94%) Ticket Management
9 11 (6.36%) Data Protection
9 11 (6.36%) Line Management
9 11 (6.36%) Project Management
10 9 (5.20%) ITSM
11 7 (4.05%) Asset Management
11 7 (4.05%) Knowledge Management
11 7 (4.05%) Problem Management
Programming Languages
1 9 (5.20%) PowerShell
2 3 (1.73%) SQL
3 1 (0.58%) C
Qualifications
1 16 (9.25%) ITIL Certification
2 14 (8.09%) Degree
3 8 (4.62%) MCP
4 7 (4.05%) Microsoft Certification
5 6 (3.47%) CCNA
5 6 (3.47%) Cisco Certification
6 5 (2.89%) ITIL Foundation Certificate
6 5 (2.89%) Security Cleared
7 4 (2.31%) MCSA
7 4 (2.31%) SC Cleared
8 3 (1.73%) MCSE
9 2 (1.16%) CCNP
10 1 (0.58%) A+ Certification
Quality Assurance & Compliance
1 67 (38.73%) SLA
2 5 (2.89%) QA
3 1 (0.58%) PCI DSS
System Software
1 77 (44.51%) Active Directory
2 11 (6.36%) XenApp
3 8 (4.62%) Hyper-V
3 8 (4.62%) VMware Infrastructure
4 4 (2.31%) XenDesktop
Systems Management
1 4 (2.31%) SCCM
2 2 (1.16%) Backup Exec
3 1 (0.58%) Microsoft Intune
Vendors
1 41 (23.70%) Microsoft
2 34 (19.65%) Citrix
3 16 (9.25%) VMware
4 14 (8.09%) Cisco
5 13 (7.51%) Bloomberg
6 12 (6.94%) Reuters
7 9 (5.20%) CheckPoint
8 8 (4.62%) HP
8 8 (4.62%) Kaspersky
9 7 (4.05%) NetApp
10 5 (2.89%) SAP
11 4 (2.31%) FactSet
11 4 (2.31%) Fidessa
11 4 (2.31%) Sage
12 2 (1.16%) Computacenter
12 2 (1.16%) Dell
12 2 (1.16%) Dell Compellent
12 2 (1.16%) IBM
12 2 (1.16%) Juniper
12 2 (1.16%) Mitel
Hereford, Herefordshire
360 Resourcing Solutions
Salary: £25k - 32k per year + Superb Benefits
Posted: 2 days ago
Herefordshire
360 Resourcing
Salary: £25k - 32k per year + Superb Benefits
Posted: 3 days ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 2 days ago
London
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 5 days ago
Queenborough, Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 9 days ago
Derby
Recruitment Genius Ltd
Salary: £22000 - £24000 per annum
Posted: 12 days ago