The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 738 822 808
Rank change year-on-year
+84 -14
Permanent jobs requiring a Service Desk Team Leader 173 72 89
As % of all permanent IT jobs located in the UK 0.15% 0.065% 0.077%
As % of the Job Titles category 0.16% 0.068% 0.081%
Number of salaries quoted 149 63 74
Average salary £35,000 £28,875 £30,000
Average salary % change year-on-year
+21.21% -3.75%
90% offered a salary of more than £25,350 £25,000 £23,500
10% offered a salary of more than £41,500 £37,500 £36,750
UK excluding London average salary £32,000 £28,000 £30,000
% change year-on-year
+14.28% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109010 105147 109704
As % of all permanent IT jobs located in the UK 94.64% 94.71% 95.35%
Number of salaries quoted 90448 86287 94223
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,448 £26,500 £26,450
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 28 November 2014 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +51 164 £35,000 +20.68% 21
South East +8 47 £35,000 +24.58% 5
London +34 38 £39,000 +8.33% 5
East of England +10 30 £35,000 -6.66% 3
Milton Keynes +26 24 £35,000 +9.37% 3
Buckinghamshire +26 24 £35,000 +9.37% 3
Cambridgeshire +13 18 £28,000 -25.33% 1
West Midlands +6 17 £30,500 +10.90% 1
Peterborough - 12 £31,500 - 1
City of London +31 11 £41,500 +15.27%
East Midlands +23 11 £30,250 -2.41%
Surrey -4 10 £34,000 -20.00% 1
Northamptonshire -16 10 £30,250 -2.41%
North West -10 9 £27,500 -15.38% 2
Northampton -11 9 £31,500 +1.61%
Yorkshire -28 9 £24,000 -14.28% 2
Reigate - 9 £34,000 - 1
Solihull - 9 £30,500 - 1
Manchester -10 7 £27,500 -15.38% 2
Cambridge +2 6 £28,000 -25.33%
Middlesbrough - 6 £24,000 -
Wales - 6 £24,500 - 1
North Yorkshire - 6 £24,000 -
Essex - 6 £35,000 -
Birmingham -14 5 £27,500 +1.85%
South Wales - 5 £23,500 -
West Sussex +5 4 £39,000 +48.57%
Bedfordshire - 4 £35,000 -
Oxfordshire - 4 £21,500 -
Cardiff - 4 £23,500 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 28 November 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 258 (75.66%) ITIL
2 149 (43.70%) Windows
3 120 (35.19%) SLA
3 120 (35.19%) Microsoft
4 110 (32.26%) Service Delivery
5 92 (26.98%) Active Directory
6 81 (23.75%) MS Office
7 77 (22.58%) MS Excel
8 65 (19.06%) ITIL Certification
9 58 (17.01%) Windows 7
10 52 (15.25%) Incident Management
11 46 (13.49%) MCP
11 46 (13.49%) Service Management
11 46 (13.49%) Law
12 44 (12.90%) Finance
12 44 (12.90%) Mentoring
13 43 (12.61%) Windows XP
14 40 (11.73%) Line Management
15 35 (10.26%) Analytical Skills
15 35 (10.26%) People Management
16 33 (9.68%) Service Desk Management
16 33 (9.68%) MS Exchange
16 33 (9.68%) Microsoft Certification
17 31 (9.09%) Crystal Reports
18 29 (8.50%) Citrix
19 28 (8.21%) TCP/IP
20 27 (7.92%) MCSE
21 26 (7.62%) Legal
21 26 (7.62%) Degree
22 25 (7.33%) MOS

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 28 November 2014, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (9.68%) MS Exchange
2 9 (2.64%) Exchange Server 2007
3 8 (2.35%) Blackberry Enterprise Server
3 8 (2.35%) SharePoint
4 7 (2.05%) Lync
4 7 (2.05%) Exchange Server 2010
5 5 (1.47%) Exchange Server 2003
6 4 (1.17%) WorkSite
6 4 (1.17%) Exchange Server 2013
7 3 (0.88%) Documentum
8 1 (0.29%) CMS
8 1 (0.29%) Exchange Server 2000
8 1 (0.29%) SharePoint 2010
Applications
1 81 (23.75%) MS Office
2 77 (22.58%) MS Excel
3 4 (1.17%) MS PowerPoint
4 1 (0.29%) MS Visio
Business Applications
1 3 (0.88%) Remedy ITSM
Cloud Services
1 2 (0.59%) Office 365
Communications & Networking
1 28 (8.21%) TCP/IP
2 15 (4.40%) DNS
3 13 (3.81%) VPN
4 8 (2.35%) VoIP
5 7 (2.05%) VLAN
6 6 (1.76%) LAN
6 6 (1.76%) Firewall
7 5 (1.47%) Internet
7 5 (1.47%) WAN
7 5 (1.47%) DHCP
8 4 (1.17%) SNMP
8 4 (1.17%) SMTP
9 2 (0.59%) SAN
10 1 (0.29%) Intranet
10 1 (0.29%) SSL
10 1 (0.29%) Extranet
10 1 (0.29%) DSL
10 1 (0.29%) Wi-Fi
10 1 (0.29%) Wireless
10 1 (0.29%) Broadband
Database & Business Intelligence
1 31 (9.09%) Crystal Reports
2 5 (1.47%) SQL Server
3 2 (0.59%) MySQL
4 1 (0.29%) SQL Server 2008
Development Applications
1 3 (0.88%) Serena SBM
General
1 46 (13.49%) Law
2 44 (12.90%) Finance
3 26 (7.62%) Legal
4 8 (2.35%) Banking
4 8 (2.35%) Retail
5 7 (2.05%) Financial Institution
6 6 (1.76%) Advertising
6 6 (1.76%) Marketing
7 5 (1.47%) Telecoms
8 2 (0.59%) Electronics
8 2 (0.59%) Investment Banking
8 2 (0.59%) French Language
8 2 (0.59%) German Language
8 2 (0.59%) Spanish Language
9 1 (0.29%) Italian Language
9 1 (0.29%) Mandarin Language
9 1 (0.29%) Dutch Language
Libraries, Frameworks & Software Standards
1 2 (0.59%) HTML
Miscellaneous
1 35 (10.26%) Analytical Skills
2 10 (2.93%) Blackberry
3 7 (2.05%) Statistics
3 7 (2.05%) Hedge funds
4 3 (0.88%) iPhone
4 3 (0.88%) Management Information System
4 3 (0.88%) AS400
5 2 (0.59%) Computer Science
5 2 (0.59%) EqualLogic
5 2 (0.59%) User Experience
6 1 (0.29%) EPoS
6 1 (0.29%) Enterprise Storage
6 1 (0.29%) iPad
6 1 (0.29%) iSeries
6 1 (0.29%) Video Conferencing
6 1 (0.29%) Data Protection Act
6 1 (0.29%) IVR
Operating Systems
1 149 (43.70%) Windows
2 58 (17.01%) Windows 7
3 43 (12.61%) Windows XP
4 19 (5.57%) Windows Server 2008
5 16 (4.69%) Windows Vista
6 13 (3.81%) Windows Server 2003
7 10 (2.93%) Windows 8
8 9 (2.64%) Windows Server 2012
9 4 (1.17%) Mac OS X
10 3 (0.88%) Linux
11 2 (0.59%) Android
12 1 (0.29%) UNIX
12 1 (0.29%) Windows 2000 Server
Processes & Methodologies
1 258 (75.66%) ITIL
2 110 (32.26%) Service Delivery
3 52 (15.25%) Incident Management
4 46 (13.49%) Service Management
5 44 (12.90%) Mentoring
6 40 (11.73%) Line Management
7 35 (10.26%) People Management
8 33 (9.68%) Service Desk Management
9 23 (6.74%) Coaching
10 19 (5.57%) Performance Management
11 18 (5.28%) Continuous Improvement
11 18 (5.28%) Change Management
12 14 (4.11%) ITSM
12 14 (4.11%) Problem Management
13 13 (3.81%) Asset Management
14 9 (2.64%) Document Management
14 9 (2.64%) E-Commerce
15 8 (2.35%) ERP
16 7 (2.05%) Kalman Filter
17 6 (1.76%) Project Management
Programming Languages
1 11 (3.23%) SQL
2 2 (0.59%) VBA
2 2 (0.59%) PowerShell
2 2 (0.59%) C
Qualifications
1 65 (19.06%) ITIL Certification
2 46 (13.49%) MCP
3 33 (9.68%) Microsoft Certification
4 27 (7.92%) MCSE
5 26 (7.62%) Degree
6 25 (7.33%) MOS
6 25 (7.33%) HND
7 19 (5.57%) MCSA
8 18 (5.28%) CCNA
8 18 (5.28%) Cisco Certification
9 17 (4.99%) MCITP
10 12 (3.52%) Security Cleared
11 9 (2.64%) MCTS
12 7 (2.05%) A+ Certification
12 7 (2.05%) SC Cleared
13 6 (1.76%) ITIL Foundation Certificate
14 4 (1.17%) MCDST
15 3 (0.88%) CCENT
16 2 (0.59%) Network+ Certification
Quality Assurance & Compliance
1 120 (35.19%) SLA
2 14 (4.11%) ISO 9001
3 1 (0.29%) Sarbanes-Oxley
System Software
1 92 (26.98%) Active Directory
2 4 (1.17%) XenApp
3 3 (0.88%) vSphere
3 3 (0.88%) Hyper-V
4 2 (0.59%) VMware Infrastructure
4 2 (0.59%) XenDesktop
5 1 (0.29%) VMware Server
Systems Management
1 7 (2.05%) SCCM
2 5 (1.47%) Cisco UCCX
3 3 (0.88%) Tivoli
4 2 (0.59%) Backup Exec
5 1 (0.29%) Symantec Enterprise Vault
Vendors
1 120 (35.19%) Microsoft
2 29 (8.50%) Citrix
3 22 (6.45%) Cisco
4 14 (4.11%) IBM
5 13 (3.81%) Dell
6 9 (2.64%) VMware
7 7 (2.05%) SolarWinds
7 7 (2.05%) ServiceNow
8 6 (1.76%) Apple
9 5 (1.47%) Avaya
9 5 (1.47%) Mitel
10 4 (1.17%) Altiris
10 4 (1.17%) Remedy
10 4 (1.17%) Interwoven
11 3 (0.88%) HP
11 3 (0.88%) Hummingbird
11 3 (0.88%) Open Text
11 3 (0.88%) Serena
11 3 (0.88%) NetApp
12 2 (0.59%) Symantec
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Salary: £32000 Per Annum
Posted: 7 hours ago
Hertfordshire
Ping IT Recruitment ltd
Salary: From £27,000 to £32,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputAppoint
Salary: £33000 - £35000 per annum
Posted: Yesterday
Manchester, Lancashire
Newton Blue
Salary: £26000 - £31000 per annum + benefits etc
Posted: Yesterday
Lewisham
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 2 days ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £35,000 per annum plus pension, healthcare etc.
Posted: 2 days ago
Reigate, Surrey
Circle Recruitment
Salary: £32000 - £38000 per annum + Bonus, Pension, 23 days
Posted: 2 days ago
London
Technology Leaders
Salary: From £40,000 to £45,000 per annum + excellent benefits
Posted: 2 days ago
Newquay, Cornwall
Refreshing Recruitment
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £36000.00 per annum + plus many benefits
Posted: 3 days ago
Croydon, Surrey
Coal IT Services
Salary: From £25,000 to £29,000 per annum + benefits
Posted: 4 days ago
Southampton
Specsavers
Posted: 4 days ago
Manchester, Lancashire
Newton Blue
Salary: £26000 - £29000 per annum + benefits etc
Posted: 4 days ago
Solihull, West Midlands (County)
Understanding Recruitment
Salary: £28000 - £33000 per annum + Benefits
Posted: 5 days ago
London
ComputaCenter
Salary: Competitive
Posted: 10 days ago
South East London
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 11 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 18 days ago
Peterborough
Hays IT - Uk Posting account
Posted: 21 days ago