The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 757 801 828
Rank change year-on-year
+44 +27
Permanent jobs requiring a Service Desk Team Leader 133 132 76
As % of all permanent IT jobs located in the UK 0.12% 0.11% 0.068%
As % of the Job Titles category 0.13% 0.12% 0.071%
Number of salaries quoted 108 122 56
Average salary £35,000 £32,500 £32,000
Average salary % change year-on-year
+7.69% +1.56%
90% offered a salary of more than £27,000 £25,050 £26,000
10% offered a salary of more than £40,000 £46,000 £40,000
UK excluding London average salary £34,500 £27,685 £30,000
% change year-on-year
+24.61% -7.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104696 113578 106402
As % of all permanent IT jobs located in the UK 94.64% 94.59% 94.75%
Number of salaries quoted 85538 92124 88516
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the UK

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend in the UK

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 24 April 2015 within the UK.

Service Desk Team Leader Salary Histogram in the UK

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 123 £35,000 +7.69% 19
London +11 42 £37,500 -6.25% 2
South East +23 31 £35,000 +16.66% 7
West Midlands -24 14 £35,000 +27.27% 5
Birmingham - 12 £35,000 - 3
East of England +26 10 £42,500 +102.38%
East Midlands +23 9 £33,500 +28.84% 2
Buckinghamshire -1 9 £35,500 +4.41% 1
Hampshire -3 9 £29,500 +6.55% 2
Milton Keynes -8 9 £35,500 +4.41%
Yorkshire -2 7 £31,000 - 1
City of London +24 6 £39,500 -7.05% 1
West Sussex +14 6 £27,750 -26.97% 2
Northamptonshire +4 6 £33,750 +29.80% 1
Northampton -2 6 £33,750 +29.80% 1
Oxfordshire - 6 £39,000 -
North West +18 5 £27,000 -11.47% 1
West Yorkshire +12 5 £28,000 -10.40%
Fareham +12 5 £29,500 -6.34% 1
Manchester +11 5 £27,000 -11.47% 1
South West -21 5 £27,500 +3.77% 1
Essex - 5 £42,500 -
Bromley +18 4 £30,000 -7.69%
Southampton -7 4 - -
Abingdon - 4 £39,000 -
Uxbridge - 3 £37,500 -
Bedfordshire +25 2 £32,500 +54.76%
Leeds +8 2 £30,000 -7.69%
Sheffield -3 2 £32,000 - 1
South Yorkshire -5 2 £32,000 - 1

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 202 (67.11%) ITIL
2 135 (44.85%) Windows
3 121 (40.20%) Microsoft
4 96 (31.89%) SLA
5 95 (31.56%) Active Directory
6 68 (22.59%) Service Delivery
7 67 (22.26%) MS Excel
7 67 (22.26%) MS Office
8 61 (20.27%) Incident Management
9 51 (16.94%) Windows 7
10 44 (14.62%) Mentoring
10 44 (14.62%) Law
11 41 (13.62%) Windows Server 2008
12 39 (12.96%) Service Management
13 38 (12.62%) Finance
14 36 (11.96%) Problem Management
15 35 (11.63%) MS Exchange
15 35 (11.63%) Citrix
16 34 (11.30%) Windows XP
16 34 (11.30%) Legal
16 34 (11.30%) Line Management
17 31 (10.30%) Performance Management
17 31 (10.30%) ITIL Certification
18 30 (9.97%) Continuous Improvement
19 28 (9.30%) Microsoft Certification
20 27 (8.97%) Windows Server 2003
20 27 (8.97%) Coaching
21 26 (8.64%) Cisco
22 21 (6.98%) VMware
22 21 (6.98%) Windows 8

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (11.63%) MS Exchange
2 10 (3.32%) WorkSite
2 10 (3.32%) Exchange Server 2010
3 7 (2.33%) Lync
4 5 (1.66%) Exchange Server 2007
4 5 (1.66%) Blackberry Enterprise Server
5 3 (1.00%) Exchange Server 2013
6 2 (0.66%) IIS
6 2 (0.66%) IBM Notes
6 2 (0.66%) SharePoint
Applications
1 67 (22.26%) MS Office
1 67 (22.26%) MS Excel
2 4 (1.33%) MS PowerPoint
2 4 (1.33%) Adobe Creative Suite
3 2 (0.66%) Spreadsheet
4 1 (0.33%) MS Visio
Business Applications
1 1 (0.33%) assyst
1 1 (0.33%) Dynamics NAV
1 1 (0.33%) Remedy ITSM
Cloud Services
1 9 (2.99%) Office 365
2 3 (1.00%) Mimecast
Communications & Networking
1 16 (5.32%) TCP/IP
2 13 (4.32%) DHCP
3 11 (3.65%) Firewall
3 11 (3.65%) DNS
4 10 (3.32%) LAN
5 8 (2.66%) WebEx
6 7 (2.33%) VoIP
6 7 (2.33%) SAN
7 6 (1.99%) WAN
8 4 (1.33%) Wireless
8 4 (1.33%) Wireshark
8 4 (1.33%) iSCSI
8 4 (1.33%) NetScaler
9 3 (1.00%) VPN
9 3 (1.00%) Intranet
9 3 (1.00%) Internet
10 2 (0.66%) Extranet
Database & Business Intelligence
1 8 (2.66%) SQL Server
2 5 (1.66%) Crystal Reports
3 3 (1.00%) SQL Server 2008
4 2 (0.66%) SQL Server 2005
Development Applications
1 2 (0.66%) Serena SBM
2 1 (0.33%) Hudson
General
1 44 (14.62%) Law
2 38 (12.62%) Finance
3 34 (11.30%) Legal
4 13 (4.32%) Telecoms
5 10 (3.32%) Advertising
6 7 (2.33%) Manufacturing
6 7 (2.33%) Banking
6 7 (2.33%) Retail
7 5 (1.66%) Marketing
8 3 (1.00%) Billing
9 2 (0.66%) Publishing
9 2 (0.66%) Financial Institution
10 1 (0.33%) Pharmaceutical
10 1 (0.33%) Games
10 1 (0.33%) Investment Banking
10 1 (0.33%) Mandarin Language
10 1 (0.33%) French Language
10 1 (0.33%) German Language
10 1 (0.33%) Italian Language
10 1 (0.33%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.33%) Application Packaging
Miscellaneous
1 12 (3.99%) Analytical Skills
2 9 (2.99%) Statistics
3 8 (2.66%) Blackberry
4 7 (2.33%) User Experience
5 4 (1.33%) Management Information System
6 2 (0.66%) Computer Science
6 2 (0.66%) EqualLogic
6 2 (0.66%) Hedge funds
6 2 (0.66%) Enterprise Storage
6 2 (0.66%) Performance Metrics
7 1 (0.33%) New Media
7 1 (0.33%) Equities
7 1 (0.33%) Foreign Exchange (FX)
Operating Systems
1 135 (44.85%) Windows
2 51 (16.94%) Windows 7
3 41 (13.62%) Windows Server 2008
4 34 (11.30%) Windows XP
5 27 (8.97%) Windows Server 2003
6 21 (6.98%) Windows 8
7 14 (4.65%) Windows Server 2012
8 8 (2.66%) Mac OS X
9 5 (1.66%) Windows Vista
10 3 (1.00%) Linux
11 1 (0.33%) Windows 2000 Server
11 1 (0.33%) Apple iOS
Processes & Methodologies
1 202 (67.11%) ITIL
2 68 (22.59%) Service Delivery
3 61 (20.27%) Incident Management
4 44 (14.62%) Mentoring
5 39 (12.96%) Service Management
6 36 (11.96%) Problem Management
7 34 (11.30%) Line Management
8 31 (10.30%) Performance Management
9 30 (9.97%) Continuous Improvement
10 27 (8.97%) Coaching
11 19 (6.31%) Service Desk Management
12 16 (5.32%) Root Cause Analysis
12 16 (5.32%) Document Management
13 14 (4.65%) ITIL V3
14 12 (3.99%) Asset Management
15 11 (3.65%) Stakeholder Management
15 11 (3.65%) Project Management
16 10 (3.32%) People Management
16 10 (3.32%) Change Management
17 9 (2.99%) Workflow
Programming Languages
1 13 (4.32%) PowerShell
2 9 (2.99%) SQL
Qualifications
1 31 (10.30%) ITIL Certification
2 28 (9.30%) Microsoft Certification
3 21 (6.98%) Security Cleared
4 18 (5.98%) Degree
5 16 (5.32%) MCITP
6 15 (4.98%) MOS
7 13 (4.32%) MCDST
7 13 (4.32%) MCP
8 12 (3.99%) A+ Certification
9 10 (3.32%) Cisco Certification
9 10 (3.32%) CCNA
9 10 (3.32%) MCSE
10 9 (2.99%) SC Cleared
11 8 (2.66%) MCSA
12 5 (1.66%) HND
12 5 (1.66%) ITIL Foundation Certificate
13 4 (1.33%) CCA
13 4 (1.33%) Citrix Certification
14 3 (1.00%) MCTS
15 2 (0.66%) CCENT
Quality Assurance & Compliance
1 96 (31.89%) SLA
2 3 (1.00%) ISO 9001
3 1 (0.33%) Sarbanes-Oxley
System Software
1 95 (31.56%) Active Directory
2 15 (4.98%) Microsoft App-V
3 11 (3.65%) VMware Infrastructure
4 10 (3.32%) XenApp
5 7 (2.33%) vSphere
5 7 (2.33%) Hyper-V
6 4 (1.33%) Terminal Services
6 4 (1.33%) XenServer
6 4 (1.33%) XenDesktop
Systems Management
1 10 (3.32%) SCCM
2 4 (1.33%) SCOM
2 4 (1.33%) EdgeSight
2 4 (1.33%) Backup Exec
3 2 (0.66%) Tivoli
4 1 (0.33%) Norton AntiVirus
4 1 (0.33%) WSUS
4 1 (0.33%) AirWatch
4 1 (0.33%) ITRS Geneos
Vendors
1 121 (40.20%) Microsoft
2 35 (11.63%) Citrix
3 26 (8.64%) Cisco
4 21 (6.98%) VMware
5 16 (5.32%) Dell
6 11 (3.65%) IBM
7 7 (2.33%) NetApp
7 7 (2.33%) SolarWinds
8 6 (1.99%) Apple
9 5 (1.66%) Remedy
9 5 (1.66%) HP
9 5 (1.66%) Avaya
10 4 (1.33%) Barracuda Networks
10 4 (1.33%) ServiceNow
10 4 (1.33%) Sophos
10 4 (1.33%) Websense
10 4 (1.33%) AppSense
10 4 (1.33%) Altiris
10 4 (1.33%) Adobe
11 3 (1.00%) LANDesk
Slough, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Haywards Heath, West Sussex
Capita Resourcing - IT Resourcing
Salary: £22000 - £24000 per annum + Benefits
Posted: 3 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £25000 - £29000 per annum + benefits
Posted: 3 days ago
Manchester, Lancashire
GMC
Salary: £35,000 per annum + benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £32k - 38k per year + Benefits
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22700 per annum
Posted: 4 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £26000 - £28000 per annum
Posted: 4 days ago
High Wycombe, Buckinghamshire
FT Select
Salary: From £28,000 to £35,000 per annum plus benefits
Posted: 5 days ago
Horsham, West Sussex
Gold Group
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Fareham
Deerfoot IT
Salary: £27000 - £32000 per annum + 28 days hol + pens + h/care + more
Posted: 10 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Package
Posted: 11 days ago
Northampton
Deerfoot IT
Posted: 12 days ago
Sheffield
Capita - ITIN
Salary: £25000 - £30000 per annum + benefits
Posted: 24 days ago
City of London
Claremont Consulting Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 24 days ago