Service Desk Team Leader Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Desk Team Lead
Rank 784 856 829
Rank change year-on-year
+72 -27
Permanent jobs requiring a Service Desk Team Leader 74 40 42
As % of all permanent IT jobs located in the UK 0.069% 0.033% 0.034%
As % of the Job Titles category 0.073% 0.035% 0.036%
Number of salaries quoted 60 38 34
Average salary £33,000 £31,500 £33,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £26,000 £27,125 £24,650
10% offered a salary of more than £40,000 £45,000 £39,050
UK excluding London average salary £31,500 £31,000 £33,500
% change year-on-year
+1.61% -7.46%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category		 101791 114576 116360
As % of all permanent IT jobs located in the UK 94.44% 94.74% 94.25%
Number of salaries quoted 84727 98303 98213
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Service Desk Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Desk Team Leader within the UK as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader within the UK.

Service Desk Team Leader Salary Trend

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader over the 3 months to 17 May 2013 within the UK.

Service Desk Team Leader Salary Histogram

Service Desk Team Leader
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +63 69 £33,000 +4.76%
London +58 36 £35,000 -22.22%
City of London +20 12 £35,000 +22.80%
West Yorkshire +5 9 £28,000 -15.82%
Yorkshire -12 9 £28,000 -15.82%
Leeds - 9 £28,000 -
South East -1 8 £33,000 +6.45%
Cambridgeshire +2 4 £26,000 -8.77%
East of England +2 4 £26,000 -7.14%
Scotland 0 4 £24,750 -
Peterborough -4 4 £26,000 -8.77%
Oxfordshire -11 4 £33,000 +20.00%
Edinburgh - 4 £24,750 -
Abingdon - 4 £33,000 -
North West - 4 £40,750 -
South West +5 3 £35,000 +16.66%
Manchester - 3 £40,750 -
Surrey +14 2 £36,500 +14.96%
East Midlands +2 2 £25,000 -33.33%
West Midlands -17 2 £30,000 -
Somerset - 2 £35,000 -
Leicester - 2 £25,000 -
Bath - 2 £35,000 -
Leicestershire - 2 £25,000 -
Berkshire +8 1 £37,500 +50.00%
Lancashire - 1 - -
Hampshire - 1 £30,000 -
Solihull - 1 £35,000 -
Skelmersdale - 1 - -
Reigate - 1 £33,000 -

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 89 (61.81%) ITIL
2 74 (51.39%) Windows
3 66 (45.83%) Active Directory
4 58 (40.28%) Microsoft
5 53 (36.81%) MS Office
6 40 (27.78%) SLA
7 39 (27.08%) MS Exchange
8 36 (25.00%) Citrix
9 32 (22.22%) Blackberry
10 30 (20.83%) Windows XP
11 28 (19.44%) MS Excel
12 25 (17.36%) VMware
13 24 (16.67%) Windows Server 2008
13 24 (16.67%) Service Management
13 24 (16.67%) Windows Server 2003
14 22 (15.28%) Incident Management
14 22 (15.28%) Finance
15 21 (14.58%) Problem Management
15 21 (14.58%) Cisco Certification
15 21 (14.58%) Microsoft Certification
15 21 (14.58%) ITIL Certification
15 21 (14.58%) CCNA
16 20 (13.89%) MCITP
17 18 (12.50%) Service Delivery
18 17 (11.81%) Exchange Server 2010
19 16 (11.11%) Windows 7
19 16 (11.11%) MCSA
20 15 (10.42%) Exchange Server 2007
21 14 (9.722%) Cisco
22 12 (8.333%) CCA

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs within the UK that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (27.08%) MS Exchange
2 17 (11.81%) Exchange Server 2010
3 15 (10.42%) Exchange Server 2007
4 8 (5.556%) Blackberry Enterprise Server
5 5 (3.472%) Lync
6 4 (2.778%) SharePoint
7 2 (1.389%) Lotus Notes
8 1 (0.694%) IIS
8 1 (0.694%) WorkSite
Applications
1 53 (36.81%) MS Office
2 28 (19.44%) MS Excel
3 2 (1.389%) MS Visio
4 1 (0.694%) MS PowerPoint
4 1 (0.694%) Office 365
Business Applications
1 1 (0.694%) assyst
Communications & Networking
1 6 (4.167%) VPN
2 5 (3.472%) DNS
2 5 (3.472%) TCP/IP
3 3 (2.083%) Ethernet
3 3 (2.083%) Internet
3 3 (2.083%) ISDN
4 2 (1.389%) VoIP
4 2 (1.389%) DHCP
5 1 (0.694%) LAN
Database & Business Intelligence
1 3 (2.083%) SQL Server
2 2 (1.389%) Crystal Reports
2 2 (1.389%) DTS
2 2 (1.389%) SQL Server Reporting Services
2 2 (1.389%) SQL Server Integration Services
Development Applications
1 2 (1.389%) Serena SBM
1 2 (1.389%) JIRA
General
1 22 (15.28%) Finance
2 7 (4.861%) Banking
3 4 (2.778%) Telecoms
3 4 (2.778%) Games
4 3 (2.083%) Retail
4 3 (2.083%) Manufacturing
4 3 (2.083%) Advertising
5 1 (0.694%) Pharmaceutical
5 1 (0.694%) Legal
Miscellaneous
1 32 (22.22%) Blackberry
2 12 (8.333%) iPhone
3 5 (3.472%) iPad
3 5 (3.472%) Management Information System
4 3 (2.083%) Hedge funds
5 2 (1.389%) Enterprise Software
5 2 (1.389%) Tandem
5 2 (1.389%) Statistics
6 1 (0.694%) Mathematics
6 1 (0.694%) EPoS
6 1 (0.694%) E-Learning
6 1 (0.694%) Equities
Operating Systems
1 74 (51.39%) Windows
2 30 (20.83%) Windows XP
3 24 (16.67%) Windows Server 2008
3 24 (16.67%) Windows Server 2003
4 16 (11.11%) Windows 7
5 6 (4.167%) Windows Vista
6 5 (3.472%) Windows 2000
7 4 (2.778%) Windows 8
8 2 (1.389%) Mac OS X
9 1 (0.694%) Windows Server 2012
Processes & Methodologies
1 89 (61.81%) ITIL
2 24 (16.67%) Service Management
3 22 (15.28%) Incident Management
4 21 (14.58%) Problem Management
5 18 (12.50%) Service Delivery
6 9 (6.250%) Workflow
6 9 (6.250%) Asset Management
6 9 (6.250%) Time Management
7 8 (5.556%) Continuous Improvement
8 7 (4.861%) PRINCE2
9 6 (4.167%) ITIL V2
10 5 (3.472%) ITIL V3
10 5 (3.472%) Investment Management
11 4 (2.778%) ITSM
11 4 (2.778%) Stakeholder Management
11 4 (2.778%) Service Desk Management
12 3 (2.083%) Change Management
13 2 (1.389%) Logistics
14 1 (0.694%) Document Management
14 1 (0.694%) Fund Management
Programming Languages
1 9 (6.250%) SQL
2 2 (1.389%) T-SQL
3 1 (0.694%) Java
Qualifications
1 21 (14.58%) CCNA
1 21 (14.58%) Cisco Certification
1 21 (14.58%) Microsoft Certification
1 21 (14.58%) ITIL Certification
2 20 (13.89%) MCITP
3 16 (11.11%) MCSA
4 12 (8.333%) JNCIA
4 12 (8.333%) CCA
4 12 (8.333%) Citrix Certification
5 11 (7.639%) MCSE
5 11 (7.639%) ACSP
6 8 (5.556%) MCP
7 5 (3.472%) Degree
8 3 (2.083%) CCENT
9 1 (0.694%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (27.78%) SLA
2 1 (0.694%) ISO/IEC 27001
2 1 (0.694%) ISO/IEC 20000
2 1 (0.694%) PCI DSS
System Software
1 66 (45.83%) Active Directory
2 9 (6.250%) VMware Infrastructure
3 6 (4.167%) XenApp
4 2 (1.389%) VMware Server
4 2 (1.389%) Hyper-V
5 1 (0.694%) Terminal Services
5 1 (0.694%) XenDesktop
5 1 (0.694%) vSphere
Systems Management
1 3 (2.083%) DameWare
1 3 (2.083%) SCCM
2 2 (1.389%) Tivoli
3 1 (0.694%) SCOM
Vendors
1 58 (40.28%) Microsoft
2 36 (25.00%) Citrix
3 25 (17.36%) VMware
4 14 (9.722%) Cisco
5 12 (8.333%) Apple
6 11 (7.639%) Remedy
6 11 (7.639%) Juniper
7 5 (3.472%) BMC
7 5 (3.472%) Avaya
8 2 (1.389%) Lotus
8 2 (1.389%) Serena
8 2 (1.389%) Altiris
9 1 (0.694%) Computacenter
9 1 (0.694%) NetApp
9 1 (0.694%) Dell
Service Desk Team Leader - NIGHT SHIFT
Peterborough, Cambridgeshire
450M+ IT Solutions Company are recruiting for Service Desk Team Leader - 1st line Support, to lead and manage a team within Service Desk to deliver effective service to...
Kelway Ltd
Salary: From £23,000 to £29,000 per annum Plus £2,000 shift allowance
Posted: 14 May 2013
Service Desk Team Lead - ITIL
Milton Keynes, Buckinghamshire
Skills: ITIL, Leadership, Excellent Communication and Customer Service Skills... The organisation is looking for a Service Desk Team Lead to oversee the Service Desk Support Team. The successful...
ComputAppoint
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 17 May 2013
Service Desk Team Lead - Asset Management
City of London
Including: Microsoft Windows/Active Directory Microsoft Outlook 2010 Microsoft Exchange Administration Microsoft Office 2010 Remote Support Tools Basic Network Principles IT Security Blackberry Configuration and Server Administration Business...
Satigo
Salary: £3000 - £35000 per annum
Posted: 10 May 2013
Service Desk Team Leader - PCI Essential
Croydon, South East
Job Title: Service Desk Team LeaderSalary: £35-40,000Location: CroydonThis is a superb opportunity to join a hugely successful organisation, who have steadily grown in reputation, stature and...
Hays Specialist Recruitment
Salary: £35000.00 - £45000.00 per annum + Bonus
Posted: 23 April 2013
Technical Service Desk- Team Leader
Glasgow, Scotland
Key Responsibilities: ** Manage all Support incidents and maintain ownership of all outstanding support incidents on a daily basis ** Responsible for innovation and Leading the Service Desk team ** Initial...
Cathcart Associates
Salary: £25000 - £33000 per annum + Excellent Benefits
Posted: 15 May 2013
Technical Service Desk- Team Leader
Glasgow, Lanarkshire
Key Responsibilities: ** Manage all Support incidents and maintain ownership of all outstanding support incidents on a daily basis ** Responsible for innovation and Leading the Service Desk team ** Initial...
Cathcart Associates Ltd
Salary: £25000 - £33000 per annum + Excellent Benefits
Posted: 14 May 2013
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Last Updated Friday 17 May 2013
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