The first table below looks at the demand for the Services Delivery Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Delivery Analyst
Rank 839 891 842
Rank change year-on-year
+52 -49
Permanent jobs requiring a Services Delivery Analyst 20 21 22
As % of all permanent IT jobs located in the UK 0.019% 0.017% 0.018%
As % of the Job Titles category 0.020% 0.018% 0.019%
Number of salaries quoted 16 20 18
Average salary £36,000 £35,000 £29,750
Average salary % change year-on-year
+2.85% +17.64%
90% offered a salary of more than £26,250 £27,500 £25,000
10% offered a salary of more than £45,000 £43,250 £50,000
UK excluding London average salary £31,000 £35,000 £27,500
% change year-on-year
-11.42% +27.27%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
101379 114752 114698
As % of all permanent IT jobs located in the UK 94.43% 94.76% 94.23%
Number of salaries quoted 84338 98449 96828
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Services Delivery Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Analyst within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Analyst Jobs Demand Trend

Services Delivery Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Analyst within the UK.

Services Delivery Analyst Salary Trend

Services Delivery Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Analyst over the 3 months to 20 May 2013 within the UK.

Services Delivery Analyst Salary Histogram

Services Delivery Analyst
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Analyst within the UK over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +27 19 £36,000 -
London +50 11 £42,000 -2.32%
City of London +7 3 £42,000 +21.73%
South East +7 3 £25,000 -26.47%
South West - 2 £29,750 -
Kent - 2 £25,000 -
Wiltshire - 2 £29,750 -
Berkshire +1 1 - -
West Midlands -24 1 £32,500 -23.52%
East of England - 1 £45,000 -
Wales - 1 - -
South Wales - 1 - -
East Midlands - 1 £33,000 -
Docklands, London - 1 £31,000 -
Leicestershire - 1 £33,000 -
Cambridgeshire - 1 £45,000 -
Lutterworth - 1 £33,000 -
Cardiff - 1 - -
Cambridge - 1 £45,000 -

Services Delivery Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs within the UK that cited Services Delivery Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Analyst in their job title.

1 53 (100.00%) Service Delivery
2 42 (79.25%) ITIL
3 25 (47.17%) Service Management
4 24 (45.28%) SLA
5 11 (20.75%) Problem Management
6 10 (18.87%) Degree
6 10 (18.87%) Change Management
7 9 (16.98%) SQL
8 8 (15.09%) MS Excel
8 8 (15.09%) Incident Management
9 7 (13.21%) MS Visio
9 7 (13.21%) Microsoft
9 7 (13.21%) Finance
9 7 (13.21%) ITIL Certification
10 6 (11.32%) ITSM
10 6 (11.32%) MS PowerPoint
11 5 (9.434%) Time Management
11 5 (9.434%) Stakeholder Management
11 5 (9.434%) Document Management
11 5 (9.434%) ITIL V3
11 5 (9.434%) Analytics
11 5 (9.434%) UNIX
12 4 (7.547%) Remedy
12 4 (7.547%) Project Management
12 4 (7.547%) Root Cause Analysis
13 3 (5.660%) Business Analysis
13 3 (5.660%) LiveLink
13 3 (5.660%) Blackberry
13 3 (5.660%) Management Information System
13 3 (5.660%) Telecoms

Services Delivery Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs within the UK that cited Services Delivery Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.660%) SharePoint
1 3 (5.660%) LiveLink
2 1 (1.887%) SharePoint 2010
2 1 (1.887%) CICS
Applications
1 8 (15.09%) MS Excel
2 7 (13.21%) MS Visio
3 6 (11.32%) MS PowerPoint
4 3 (5.660%) MS Office
Business Applications
1 2 (3.774%) Remedy ITSM
Communications & Networking
1 3 (5.660%) LAN
1 3 (5.660%) WAN
Database & Business Intelligence
1 2 (3.774%) SQL Server
1 2 (3.774%) BusinessObjects
Development Applications
1 1 (1.887%) Eclipse
General
1 7 (13.21%) Finance
2 3 (5.660%) Telecoms
2 3 (5.660%) Manufacturing
3 1 (1.887%) Advertising
3 1 (1.887%) Retail
3 1 (1.887%) Financial Institution
3 1 (1.887%) Law
3 1 (1.887%) Legal
Miscellaneous
1 3 (5.660%) Blackberry
1 3 (5.660%) Management Information System
2 2 (3.774%) SaaS
2 2 (3.774%) New Media
2 2 (3.774%) iDTV
3 1 (1.887%) PDA
3 1 (1.887%) Statistics
3 1 (1.887%) Taxonomies
3 1 (1.887%) CMDB
Operating Systems
1 5 (9.434%) UNIX
2 2 (3.774%) Windows
2 2 (3.774%) Solaris
3 1 (1.887%) Windows XP
3 1 (1.887%) NetWare
Processes & Methodologies
1 53 (100.00%) Service Delivery
2 42 (79.25%) ITIL
3 25 (47.17%) Service Management
4 11 (20.75%) Problem Management
5 10 (18.87%) Change Management
6 8 (15.09%) Incident Management
7 6 (11.32%) ITSM
8 5 (9.434%) Stakeholder Management
8 5 (9.434%) Document Management
8 5 (9.434%) Time Management
8 5 (9.434%) ITIL V3
8 5 (9.434%) Analytics
9 4 (7.547%) Project Management
9 4 (7.547%) Root Cause Analysis
10 3 (5.660%) Business Analysis
10 3 (5.660%) Quality Management
10 3 (5.660%) PRINCE2
11 2 (3.774%) CRM
11 2 (3.774%) ERP
11 2 (3.774%) Disaster Recovery
Programming Languages
1 9 (16.98%) SQL
2 3 (5.660%) T-SQL
Qualifications
1 10 (18.87%) Degree
2 7 (13.21%) ITIL Certification
3 2 (3.774%) PRINCE2 Certification
3 2 (3.774%) Citrix Certification
4 1 (1.887%) CCEA
4 1 (1.887%) Cisco Certification
4 1 (1.887%) Microsoft Certification
4 1 (1.887%) CNE
4 1 (1.887%) Novell Certification
4 1 (1.887%) MCSE
4 1 (1.887%) CCNP
4 1 (1.887%) CCNA
4 1 (1.887%) CCA
Quality Assurance & Compliance
1 24 (45.28%) SLA
2 2 (3.774%) QA
3 1 (1.887%) ISO/IEC 27001
System Software
1 3 (5.660%) Active Directory
2 2 (3.774%) VMware Infrastructure
Vendors
1 7 (13.21%) Microsoft
2 4 (7.547%) Remedy
3 3 (5.660%) Citrix
4 2 (3.774%) BMC
4 2 (3.774%) Business Objects
4 2 (3.774%) IBM
4 2 (3.774%) VMware
5 1 (1.887%) Altiris
5 1 (1.887%) Mincom
5 1 (1.887%) Open Text
5 1 (1.887%) Oracle
5 1 (1.887%) Cisco
5 1 (1.887%) Fidessa
5 1 (1.887%) Dell