The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Delivery Manager
Rank 496 478 459
Rank change year-on-year
-18 -19
Permanent jobs requiring a Services Delivery Manager 474 550 498
As % of all permanent IT jobs located in the UK 0.43% 0.46% 0.44%
As % of the Job Titles category 0.45% 0.48% 0.47%
Number of salaries quoted 358 441 408
Average salary £50,000 £52,500 £52,500
Average salary % change year-on-year
-4.76% -
90% offered a salary of more than £39,050 £37,500 £37,500
10% offered a salary of more than £65,000 £67,500 £75,000
UK excluding London average salary £47,500 £48,479 £50,000
% change year-on-year
-2.01% -3.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Salary Trend in the UK

Services Delivery Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Manager over the 3 months to 17 April 2015 within the UK.

Services Delivery Manager Salary Histogram in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 454 £50,000 -4.76% 46
London -34 176 £55,000 - 13
South East -9 101 £47,500 -5.00% 14
Berkshire +34 59 £47,000 -6.00% 5
Yorkshire +24 53 £45,000 - 4
South West +14 40 £45,000 -1.09% 3
West Yorkshire +12 35 £50,000 +11.11% 4
City of London -1 29 £55,000 - 6
East of England +15 26 £50,000 - 5
North West -7 25 £46,000 +2.22%
Bradford +6 20 £50,000 +3.09%
West Midlands -19 20 £47,500 +5.55% 2
Reading -5 18 £62,500 +13.63% 3
Wiltshire +11 15 £45,000 -3.74% 2
East Midlands +18 14 £48,750 -3.46% 3
Surrey -10 14 £55,000 +10.00% 4
Leeds +4 13 £42,500 +4.93% 3
Hampshire +2 13 £50,000 +19.04% 2
Manchester 0 12 £49,000 -10.90%
Cambridgeshire +20 11 £50,000 +25.00% 2
Scotland +13 11 £47,500 +11.11% 3
Bracknell +11 10 £47,000 -1.05%
Birmingham 0 10 £46,000 -8.00% 2
North Yorkshire +31 9 £40,000 -42.85%
Cheshire 0 9 £46,000 +2.22%
Corsham - 9 - -
Bedfordshire +20 8 £46,250 -15.90%
South Yorkshire -6 8 £43,750 +16.66%
Warrington +17 7 £46,000 +15.00%
Glasgow +13 7 £45,000 +12.50% 3

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 968 (99.08%) Service Delivery
2 740 (75.74%) ITIL
3 384 (39.30%) Service Management
4 294 (30.09%) SLA
5 285 (29.17%) Finance
6 196 (20.06%) ITIL Certification
7 149 (15.25%) Project Management
8 144 (14.74%) Change Management
9 137 (14.02%) Problem Management
10 131 (13.41%) Degree
11 130 (13.31%) Incident Management
12 116 (11.87%) PRINCE2
13 96 (9.83%) Microsoft
14 93 (9.52%) Stakeholder Management
15 90 (9.21%) Continuous Improvement
16 88 (9.01%) ITSM
17 86 (8.80%) Telecoms
18 72 (7.37%) Windows
19 68 (6.96%) Security Cleared
20 66 (6.76%) People Management
21 59 (6.04%) Line Management
22 56 (5.73%) Retail
23 55 (5.63%) MS Excel
24 54 (5.53%) Citrix
24 54 (5.53%) Supplier Management
25 52 (5.32%) Cisco
26 50 (5.12%) VMware
27 48 (4.91%) Management Information System
27 48 (4.91%) SC Cleared
28 45 (4.61%) SAP

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (1.23%) MS Exchange
2 9 (0.92%) SharePoint
2 9 (0.92%) Exchange Server 2010
3 5 (0.51%) Exchange Server 2013
4 4 (0.41%) Blackberry Enterprise Server
5 3 (0.31%) WorkSite
6 2 (0.20%) Lync
7 1 (0.10%) OpenStack
7 1 (0.10%) SharePoint 2013
7 1 (0.10%) Exchange Server 2007
7 1 (0.10%) CMS
7 1 (0.10%) Exchange Server 2003
7 1 (0.10%) IIS
7 1 (0.10%) ColdFusion
Applications
1 55 (5.63%) MS Excel
2 33 (3.38%) MS Office
3 7 (0.72%) MS PowerPoint
4 6 (0.61%) MS Project
5 5 (0.51%) Spreadsheet
6 4 (0.41%) MS Visio
7 1 (0.10%) Adobe Creative Suite
Business Applications
1 12 (1.23%) SAP ERP
2 6 (0.61%) Remedy ITSM
2 6 (0.61%) Oracle Financials
3 4 (0.41%) SAP LE
4 3 (0.31%) assyst
5 2 (0.20%) Dynamics CRM
5 2 (0.20%) SAP BPC
5 2 (0.20%) SAP CO
5 2 (0.20%) SAP FI/CO
5 2 (0.20%) SAP FI
6 1 (0.10%) CODA-Financials
6 1 (0.10%) Primavera
6 1 (0.10%) Oracle EBS
6 1 (0.10%) Summit
6 1 (0.10%) PeopleSoft Financials
6 1 (0.10%) MetaTrader
6 1 (0.10%) Dynamics AX
Cloud Services
1 15 (1.54%) SaaS
2 11 (1.13%) Amazon AWS
3 5 (0.51%) Office 365
4 4 (0.41%) Microsoft Azure
5 2 (0.20%) Cloud Computing
5 2 (0.20%) Yammer
6 1 (0.10%) Google Apps
6 1 (0.10%) Force.com
Communications & Networking
1 18 (1.84%) WAN
2 15 (1.54%) LAN
3 14 (1.43%) Wireless
4 12 (1.23%) Internet
4 12 (1.23%) DSL
4 12 (1.23%) Network Security
5 10 (1.02%) Firewall
6 9 (0.92%) VoIP
7 8 (0.82%) DWDM
8 7 (0.72%) MPLS
9 5 (0.51%) VPLS
9 5 (0.51%) Unified Communications
10 4 (0.41%) 3G
10 4 (0.41%) VPN
10 4 (0.41%) DNS
11 3 (0.31%) Broadband
11 3 (0.31%) MVNO
12 2 (0.20%) Structured Cabling
12 2 (0.20%) DECT
12 2 (0.20%) DHCP
Database & Business Intelligence
1 9 (0.92%) MySQL
1 9 (0.92%) SQL Server
2 6 (0.61%) QlikView
3 5 (0.51%) Oracle Database
4 3 (0.31%) BusinessObjects
4 3 (0.31%) Big Data
5 2 (0.20%) Oracle Database 11g
5 2 (0.20%) Oracle Reports
6 1 (0.10%) Data Warehouse
6 1 (0.10%) RDBMS
6 1 (0.10%) SQL Server Analysis Services
6 1 (0.10%) SQL Server 2008
6 1 (0.10%) SQL Server 2012
6 1 (0.10%) SQL Server Reporting Services
6 1 (0.10%) SQL Server Integration Services
6 1 (0.10%) Relational Database
6 1 (0.10%) HDInsight
Development Applications
1 8 (0.82%) JIRA
2 1 (0.10%) Oracle Forms
General
1 285 (29.17%) Finance
2 86 (8.80%) Telecoms
3 56 (5.73%) Retail
4 41 (4.20%) Banking
5 22 (2.25%) Legal
6 21 (2.15%) Billing
7 17 (1.74%) Law
8 15 (1.54%) French Language
9 14 (1.43%) German Language
10 13 (1.33%) Manufacturing
11 10 (1.02%) Marketing
12 7 (0.72%) Investment Banking
13 6 (0.61%) Advertising
14 5 (0.51%) Publishing
14 5 (0.51%) Back Office
14 5 (0.51%) Spanish Language
15 3 (0.31%) Financial Institution
15 3 (0.31%) Front Office
16 2 (0.20%) Italian Language
16 2 (0.20%) Japanese Language
Libraries, Frameworks & Software Standards
1 7 (0.72%) Web Services
2 4 (0.41%) XML
2 4 (0.41%) .NET
3 3 (0.31%) HTML
3 3 (0.31%) JSP
3 3 (0.31%) Application Packaging
4 2 (0.20%) Middleware
4 2 (0.20%) CSS
4 2 (0.20%) WSDL
5 1 (0.10%) SAML
5 1 (0.10%) X-Windows
5 1 (0.10%) FIX Protocol
Miscellaneous
1 48 (4.91%) Management Information System
2 42 (4.30%) Analytical Skills
3 29 (2.97%) Life Science
4 22 (2.25%) Statistics
5 18 (1.84%) Performance Metrics
6 17 (1.74%) PMI
7 11 (1.13%) FMCG
8 10 (1.02%) Enterprise Software
9 9 (0.92%) Computer Science
10 8 (0.82%) iSeries
10 8 (0.82%) NHS
10 8 (0.82%) Blackberry
11 7 (0.72%) Thin Client
11 7 (0.72%) Fat Client
11 7 (0.72%) Mobile App
11 7 (0.72%) BYOD
12 5 (0.51%) Mathematics
12 5 (0.51%) Smartphone
12 5 (0.51%) E-Learning
12 5 (0.51%) Equities
Operating Systems
1 72 (7.37%) Windows
2 23 (2.35%) UNIX
3 19 (1.94%) Linux
4 17 (1.74%) Windows 7
5 7 (0.72%) Windows Server 2008
6 6 (0.61%) Windows XP
7 5 (0.51%) Windows 8
8 4 (0.41%) Apple iOS
8 4 (0.41%) Mac OS X
8 4 (0.41%) Windows Vista
8 4 (0.41%) Android
9 3 (0.31%) Windows Server 2012
10 2 (0.20%) Solaris
11 1 (0.10%) Windows Server 2003
11 1 (0.10%) Windows Phone
11 1 (0.10%) Mac OS
Processes & Methodologies
1 968 (99.08%) Service Delivery
2 740 (75.74%) ITIL
3 384 (39.30%) Service Management
4 149 (15.25%) Project Management
5 144 (14.74%) Change Management
6 137 (14.02%) Problem Management
7 130 (13.31%) Incident Management
8 116 (11.87%) PRINCE2
9 93 (9.52%) Stakeholder Management
10 90 (9.21%) Continuous Improvement
11 88 (9.01%) ITSM
12 66 (6.76%) People Management
13 59 (6.04%) Line Management
14 54 (5.53%) Supplier Management
15 39 (3.99%) Risk Management
16 37 (3.79%) CRM
17 36 (3.68%) Mentoring
17 36 (3.68%) Change Control
18 35 (3.58%) ITIL V3
18 35 (3.58%) Release Management
Programming Languages
1 45 (4.61%) SQL
2 11 (1.13%) Java
3 8 (0.82%) PL/SQL
3 8 (0.82%) VBA
4 7 (0.72%) C
5 5 (0.51%) C#
6 3 (0.31%) VB.NET
7 2 (0.20%) JavaScript
8 1 (0.10%) VB
8 1 (0.10%) Python
8 1 (0.10%) CFML
Qualifications
1 196 (20.06%) ITIL Certification
2 131 (13.41%) Degree
3 68 (6.96%) Security Cleared
4 48 (4.91%) SC Cleared
5 23 (2.35%) PMI Certification
6 19 (1.94%) PRINCE2 Certification
7 12 (1.23%) PMP
8 11 (1.13%) ISEB
8 11 (1.13%) DV Cleared
9 9 (0.92%) ITIL Foundation Certificate
10 8 (0.82%) PRINCE2 Practitioner
11 7 (0.72%) CTC Cleared
12 4 (0.41%) CISM
13 3 (0.31%) CCA
13 3 (0.31%) CISSP
13 3 (0.31%) Cisco Certification
14 2 (0.20%) CCNA
14 2 (0.20%) SAP Certification
15 1 (0.10%) CISMP
15 1 (0.10%) Microsoft Certification
Quality Assurance & Compliance
1 294 (30.09%) SLA
2 18 (1.84%) ISO 9001
3 15 (1.54%) ISO/IEC 27001
4 14 (1.43%) QA
5 5 (0.51%) MiFID
5 5 (0.51%) EMIR
6 3 (0.31%) ISO 9000
7 2 (0.20%) Sarbanes-Oxley
7 2 (0.20%) PCI DSS
8 1 (0.10%) COBIT
System Software
1 20 (2.05%) VMware Infrastructure
2 16 (1.64%) Active Directory
3 6 (0.61%) XenApp
4 2 (0.20%) Terminal Services
5 1 (0.10%) VMware ESX
5 1 (0.10%) XenDesktop
Systems Management
1 9 (0.92%) SCCM
2 8 (0.82%) HP Quality Center
3 5 (0.51%) Unicenter
4 4 (0.41%) Cisco CUCM
5 1 (0.10%) Tivoli
5 1 (0.10%) Backup Exec
Vendors
1 96 (9.83%) Microsoft
2 54 (5.53%) Citrix
3 52 (5.32%) Cisco
4 50 (5.12%) VMware
5 45 (4.61%) SAP
6 32 (3.28%) Oracle
7 20 (2.05%) HP
8 18 (1.84%) EMC
9 13 (1.33%) Dell
10 12 (1.23%) Avaya
11 11 (1.13%) IBM
11 11 (1.13%) Remedy
12 9 (0.92%) ServiceNow
12 9 (0.92%) Fidessa
13 7 (0.72%) NetApp
13 7 (0.72%) Brocade
14 6 (0.61%) Symantec
15 5 (0.51%) CA
16 4 (0.41%) Apple
16 4 (0.41%) Salesforce.com
West Sussex
Ashdown IT
Salary: £40000 - £50000 per annum + bonus & car allowance
Posted: 21 hours ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 21 hours ago
Glasgow, Lanarkshire
TEKsystems
Salary: £40000 - £45000 per annum + car, pension, healthcare
Posted: 22 hours ago
Durham, County Durham
Harvey Nash plc
Salary: £45000 - £50000 per annum + benefits
Posted: Yesterday
Tadley, Hampshire
Polar Recruitment
Salary: £30000 - £35000 per annum + car/allowance + benefits
Posted: 2 days ago
London
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: 2 days ago
Watford, Hertfordshire
TTR UK Ltd
Salary: £50000.00 per annum
Posted: 2 days ago
Fleet, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
NSK International Consultants Ltd
Salary: £Competitve Salary + Benefits
Posted: 2 days ago
Wiltshire
Intapeople
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Huntingdon, Cambridgeshire
Reed Professional Services
Salary: £500 - £600 per day
Posted: 2 days ago
Leeds, West Yorkshire
Net Talent
Posted: 2 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £39000.00 - £49000.00 per annum + benefits
Posted: 2 days ago
Reading, Oxfordshire
Oracle
Salary: Competitive
Posted: 2 days ago
Nottingham, Nottinghamshire
FT Select
Salary: From £25,000 to £28,000 per annum plus benefits
Posted: 2 days ago
Woking, Surrey
Brightred Resourcing Limited
Salary: From £60,000 to £70,000 per annum Pension, Bonus, Gym Membership
Posted: 3 days ago
London
Stott & May
Salary: £55000 - £75000 Per Annum
Posted: 3 days ago
Slough, Berkshire
Charlotte James Associates
Salary: £50000 - £60000 per annum + pension
Posted: 3 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £65000 per annum + Excellent benefits
Posted: 3 days ago
Leeds, West Yorkshire
Lockheed Martin
Posted: 3 days ago