The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Delivery Manager
Rank 476 478 488
Rank change year-on-year
+2 +10
Permanent jobs requiring a Services Delivery Manager 495 512 449
As % of all permanent IT jobs located in the UK 0.46% 0.46% 0.41%
As % of the Job Titles category 0.49% 0.48% 0.44%
Number of salaries quoted 366 418 368
Average salary £51,792 £52,500 £52,000
Average salary % change year-on-year
-1.34% +0.96%
90% offered a salary of more than £38,850 £37,500 £37,500
10% offered a salary of more than £65,000 £65,000 £75,000
UK excluding London average salary £47,500 £48,625 £50,000
% change year-on-year
-2.31% -2.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101979 105886 103172
As % of all permanent IT jobs located in the UK 94.77% 94.58% 94.80%
Number of salaries quoted 83486 85576 86253
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Salary Trend in the UK

Services Delivery Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Manager over the 3 months to 27 March 2015 within the UK.

Services Delivery Manager Salary Histogram in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 476 £51,792 -1.34% 36
London +11 186 £57,500 +4.54% 18
South East +10 113 £50,000 - 6
Yorkshire +22 54 £42,500 +1.19% 2
Berkshire +33 52 £47,000 -1.05% 2
North West +16 37 £55,000 - 2
South West +1 37 £45,000 +1.69% 1
West Yorkshire +9 36 £42,500 +0.59% 1
City of London -8 30 £57,500 +4.54% 6
Surrey 0 26 £55,000 +4.76%
West Midlands -32 21 £47,500 +9.82% 1
Manchester +9 19 £55,750 +1.36% 2
Reading +7 19 £60,000 +33.33%
Bradford +14 18 £50,000 +3.09%
Leeds +9 16 £42,500 +2.40% 1
East of England -13 16 £50,000 - 4
Hampshire +3 15 £46,500 +4.49% 1
Buckinghamshire +3 14 £55,000 - 1
East Midlands +23 13 £50,896 -9.91% 1
Cheshire +11 13 £47,500 +18.75%
Wiltshire +11 12 £50,000 +8.69%
Scotland +11 11 £47,500 +11.11% 3
Bracknell +4 10 £47,000 -1.05% 1
North Yorkshire +28 9 £40,000 -42.85% 1
Birmingham -7 9 £46,000 +2.22%
Corsham - 9 - -
Warrington +15 8 £47,500 +18.75%
Guildford +4 8 - -
Bristol +1 8 £51,250 +79.82%
South Yorkshire -2 8 £43,750 +16.66%

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 967 (99.28%) Service Delivery
2 724 (74.33%) ITIL
3 377 (38.71%) Service Management
4 291 (29.88%) Finance
5 287 (29.47%) SLA
6 201 (20.64%) ITIL Certification
7 148 (15.20%) Project Management
8 137 (14.07%) Problem Management
9 136 (13.96%) Degree
10 135 (13.86%) Change Management
11 124 (12.73%) Incident Management
12 113 (11.60%) PRINCE2
13 94 (9.65%) Microsoft
14 88 (9.03%) Stakeholder Management
14 88 (9.03%) Continuous Improvement
15 85 (8.73%) ITSM
16 81 (8.32%) Telecoms
17 73 (7.49%) Windows
18 66 (6.78%) Security Cleared
19 62 (6.37%) People Management
20 58 (5.95%) Supplier Management
21 55 (5.65%) Retail
22 54 (5.54%) Citrix
23 53 (5.44%) Line Management
24 51 (5.24%) MS Excel
25 48 (4.93%) Cisco
26 47 (4.83%) SC Cleared
27 45 (4.62%) SAP
27 45 (4.62%) VMware
28 44 (4.52%) Management Information System

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (1.23%) MS Exchange
2 9 (0.92%) SharePoint
2 9 (0.92%) Exchange Server 2010
3 5 (0.51%) Exchange Server 2013
4 4 (0.41%) Blackberry Enterprise Server
5 3 (0.31%) WorkSite
6 2 (0.21%) Lync
7 1 (0.10%) OpenStack
7 1 (0.10%) SharePoint 2013
7 1 (0.10%) Exchange Server 2007
7 1 (0.10%) CMS
7 1 (0.10%) Exchange Server 2003
7 1 (0.10%) IIS
7 1 (0.10%) ColdFusion
Applications
1 51 (5.24%) MS Excel
2 32 (3.29%) MS Office
3 7 (0.72%) MS Project
3 7 (0.72%) MS PowerPoint
4 6 (0.62%) MS Visio
5 5 (0.51%) Spreadsheet
6 1 (0.10%) Adobe Creative Suite
Business Applications
1 13 (1.33%) SAP ERP
2 6 (0.62%) Remedy ITSM
3 5 (0.51%) Oracle Financials
4 4 (0.41%) SAP LE
5 3 (0.31%) assyst
6 2 (0.21%) Dynamics CRM
6 2 (0.21%) SAP FI
6 2 (0.21%) SAP FI/CO
6 2 (0.21%) SAP BPC
6 2 (0.21%) SAP CO
7 1 (0.10%) Summit
7 1 (0.10%) Oracle EBS
7 1 (0.10%) Dynamics AX
Cloud Services
1 15 (1.54%) SaaS
2 8 (0.82%) Amazon AWS
3 3 (0.31%) Microsoft Azure
3 3 (0.31%) Office 365
4 2 (0.21%) Yammer
4 2 (0.21%) Cloud Computing
5 1 (0.10%) Force.com
5 1 (0.10%) Google Apps
Communications & Networking
1 17 (1.75%) WAN
2 14 (1.44%) LAN
2 14 (1.44%) Wireless
3 12 (1.23%) Internet
3 12 (1.23%) DSL
4 11 (1.13%) Network Security
5 10 (1.03%) Firewall
6 8 (0.82%) DWDM
7 7 (0.72%) MPLS
8 5 (0.51%) VPN
8 5 (0.51%) VPLS
8 5 (0.51%) Unified Communications
9 4 (0.41%) 3G
9 4 (0.41%) DNS
9 4 (0.41%) VoIP
10 3 (0.31%) Broadband
10 3 (0.31%) SAN
10 3 (0.31%) MVNO
11 2 (0.21%) Structured Cabling
11 2 (0.21%) DECT
Database & Business Intelligence
1 11 (1.13%) SQL Server
2 9 (0.92%) MySQL
3 6 (0.62%) QlikView
4 5 (0.51%) Oracle Database
5 3 (0.31%) BusinessObjects
6 2 (0.21%) Oracle Database 11g
6 2 (0.21%) Big Data
6 2 (0.21%) Data Warehouse
6 2 (0.21%) RDBMS
6 2 (0.21%) Relational Database
7 1 (0.10%) Oracle Reports
Development Applications
1 10 (1.03%) JIRA
2 1 (0.10%) Oracle Forms
General
1 291 (29.88%) Finance
2 81 (8.32%) Telecoms
3 55 (5.65%) Retail
4 40 (4.11%) Banking
5 21 (2.16%) Legal
6 18 (1.85%) Billing
7 17 (1.75%) Law
8 13 (1.33%) Marketing
8 13 (1.33%) French Language
9 12 (1.23%) German Language
10 11 (1.13%) Manufacturing
11 8 (0.82%) Investment Banking
12 7 (0.72%) Advertising
13 6 (0.62%) Spanish Language
14 5 (0.51%) Publishing
14 5 (0.51%) Back Office
15 3 (0.31%) Front Office
15 3 (0.31%) Italian Language
16 2 (0.21%) Japanese Language
16 2 (0.21%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (0.92%) Web Services
2 4 (0.41%) XML
3 3 (0.31%) HTML
3 3 (0.31%) .NET
3 3 (0.31%) JSP
4 2 (0.21%) CSS
4 2 (0.21%) Middleware
4 2 (0.21%) WSDL
5 1 (0.10%) SAML
5 1 (0.10%) X-Windows
5 1 (0.10%) FIX Protocol
Miscellaneous
1 44 (4.52%) Management Information System
2 40 (4.11%) Analytical Skills
3 29 (2.98%) Life Science
4 23 (2.36%) Statistics
5 17 (1.75%) Performance Metrics
6 15 (1.54%) PMI
7 14 (1.44%) Computer Science
8 10 (1.03%) FMCG
8 10 (1.03%) Blackberry
8 10 (1.03%) Enterprise Software
9 9 (0.92%) NHS
10 8 (0.82%) Thin Client
10 8 (0.82%) iSeries
10 8 (0.82%) Fat Client
10 8 (0.82%) Mobile App
11 6 (0.62%) iPad
11 6 (0.62%) Smartphone
12 5 (0.51%) E-Learning
12 5 (0.51%) Equities
12 5 (0.51%) IVR
Operating Systems
1 73 (7.49%) Windows
2 25 (2.57%) UNIX
3 19 (1.95%) Windows 7
4 16 (1.64%) Linux
5 7 (0.72%) Windows XP
5 7 (0.72%) Windows Server 2008
6 5 (0.51%) Windows 8
7 4 (0.41%) Apple iOS
7 4 (0.41%) Mac OS X
7 4 (0.41%) Windows Vista
7 4 (0.41%) Android
8 3 (0.31%) Mac OS
8 3 (0.31%) Windows Server 2012
9 2 (0.21%) Solaris
10 1 (0.10%) Windows Server 2003
10 1 (0.10%) Windows Phone
Processes & Methodologies
1 967 (99.28%) Service Delivery
2 724 (74.33%) ITIL
3 377 (38.71%) Service Management
4 148 (15.20%) Project Management
5 137 (14.07%) Problem Management
6 135 (13.86%) Change Management
7 124 (12.73%) Incident Management
8 113 (11.60%) PRINCE2
9 88 (9.03%) Stakeholder Management
9 88 (9.03%) Continuous Improvement
10 85 (8.73%) ITSM
11 62 (6.37%) People Management
12 58 (5.95%) Supplier Management
13 53 (5.44%) Line Management
14 42 (4.31%) Risk Management
15 41 (4.21%) CRM
16 38 (3.90%) Mentoring
17 37 (3.80%) Change Control
18 35 (3.59%) Root Cause Analysis
19 34 (3.49%) ITIL V3
Programming Languages
1 40 (4.11%) SQL
2 11 (1.13%) Java
3 8 (0.82%) PL/SQL
3 8 (0.82%) VBA
4 7 (0.72%) C
5 4 (0.41%) C#
6 3 (0.31%) VB.NET
7 2 (0.21%) JavaScript
8 1 (0.10%) VB
8 1 (0.10%) Python
8 1 (0.10%) CFML
Qualifications
1 201 (20.64%) ITIL Certification
2 136 (13.96%) Degree
3 66 (6.78%) Security Cleared
4 47 (4.83%) SC Cleared
5 22 (2.26%) PMI Certification
6 21 (2.16%) PRINCE2 Certification
7 13 (1.33%) PMP
8 10 (1.03%) ISEB
9 8 (0.82%) PRINCE2 Practitioner
9 8 (0.82%) ITIL Foundation Certificate
10 7 (0.72%) CTC Cleared
10 7 (0.72%) DV Cleared
11 6 (0.62%) Cisco Certification
12 4 (0.41%) CCNA
12 4 (0.41%) CISM
13 3 (0.31%) CCA
13 3 (0.31%) CISSP
14 2 (0.21%) CCNP
14 2 (0.21%) SAP Certification
15 1 (0.10%) CISMP
Quality Assurance & Compliance
1 287 (29.47%) SLA
2 20 (2.05%) ISO 9001
3 15 (1.54%) ISO/IEC 27001
4 14 (1.44%) QA
5 5 (0.51%) EMIR
5 5 (0.51%) MiFID
6 3 (0.31%) ISO 9000
7 2 (0.21%) Sarbanes-Oxley
7 2 (0.21%) PCI DSS
7 2 (0.21%) Basel III
8 1 (0.10%) COBIT
8 1 (0.10%) FINREP
System Software
1 19 (1.95%) VMware Infrastructure
2 14 (1.44%) Active Directory
3 6 (0.62%) XenApp
4 1 (0.10%) XenDesktop
4 1 (0.10%) Terminal Services
4 1 (0.10%) VMware ESX
Systems Management
1 8 (0.82%) HP Quality Center
2 6 (0.62%) SCCM
3 5 (0.51%) Unicenter
4 1 (0.10%) Tivoli
4 1 (0.10%) Backup Exec
Vendors
1 94 (9.65%) Microsoft
2 54 (5.54%) Citrix
3 48 (4.93%) Cisco
4 45 (4.62%) SAP
4 45 (4.62%) VMware
5 31 (3.18%) Oracle
6 20 (2.05%) HP
7 16 (1.64%) EMC
8 13 (1.33%) Dell
9 12 (1.23%) Fidessa
10 11 (1.13%) IBM
10 11 (1.13%) Remedy
11 10 (1.03%) Avaya
12 8 (0.82%) ServiceNow
13 7 (0.72%) NetApp
14 6 (0.62%) Brocade
15 5 (0.51%) Symantec
15 5 (0.51%) CA
16 4 (0.41%) Salesforce.com
16 4 (0.41%) Apple
London
Randstad Technologies
Salary: £42000.00 - £45000.00 per annum + Bens + Bonus + Pension
Posted: 21 hours ago
Cambridge, Cambridgeshire
Computer People
Salary: £45000.00 - £55000.00 per annum + Excellent Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £40000 - £50000 per annum + £5k Bonus + Benefits
Posted: Yesterday
City, London
Talent Spa
Salary: Competitive Salary + Bonus scheme
Posted: Yesterday
London
Exchange Resources LLP
Salary: + benefits
Posted: 2 days ago
Fleet, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £55000 per annum
Posted: 2 days ago
London
Lorien Resourcing
Salary: £70000 per annum + Full Benefits Package
Posted: 2 days ago
Darlington, County Durham
Northern Recruitment Group
Salary: Up to £50,000 per annum
Posted: 2 days ago
London
Experis Ltd
Salary: £38000.00 - £55000.00 per annum
Posted: 2 days ago
Greater Manchester
The MRJ Group
Salary: £40000 - £48000 per annum
Posted: 2 days ago
Bournemouth, Dorset
Connectus
Salary: £60000 - £65000 per annum + benefits
Posted: 2 days ago
Brighton, East Sussex
OXL Consulting
Salary: From £35,000 to £45,000 per annum
Posted: 3 days ago
London
Anthony James Consulting
Salary: Up to £60,000 per annum 25 days holiday, pension, life insurance, heal
Posted: 3 days ago
London
set2recruit
Salary: From £55,000 to £70,000 per annum + binus and benefits
Posted: 3 days ago
East Midlands
EMBS- People Transfer
Salary: £40-£50k per annum
Posted: 3 days ago
Newbury, Berkshire
NCC Group
Posted: 3 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 50,000 - 65000 + excellent benefits
Posted: 3 days ago
West London
Rackspace
Salary: Competitive + Bonus + Benefits + Perks
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Salary: Unspecified Excellent salary, significant bonus plus benefits
Posted: 4 days ago