The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 494 537 487
Rank change year-on-year
+43 -50
Permanent jobs requiring a Services Delivery Manager 475 393 477
As % of all permanent IT jobs located in the UK 0.42% 0.36% 0.41%
As % of the Job Titles category 0.45% 0.38% 0.43%
Number of salaries quoted 389 305 368
Average salary £52,500 £53,250 £50,000
Average salary % change year-on-year
-1.40% +6.50%
90% offered a salary of more than £37,500 £40,000 £37,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £50,000 £50,000 £45,775
% change year-on-year
- +9.23%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106025 103677 110089
As % of all permanent IT jobs located in the UK 94.67% 94.68% 95.33%
Number of salaries quoted 88349 84138 94850
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Salary Trend in the UK

Services Delivery Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Manager over the 3 months to 19 December 2014 within the UK.

Services Delivery Manager Salary Histogram in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +43 437 £52,500 -1.40% 42
London +47 192 £55,000 -4.34% 15
South East +14 93 £53,750 +3.36% 8
City of London +29 46 £57,500 -2.54% 5
West Midlands +14 37 £50,000 - 2
Berkshire +11 33 £55,000 -2.22%
Yorkshire -25 32 £43,750 -2.77% 6
West Yorkshire 0 30 £42,500 - 4
East of England -15 25 £44,725 -10.55% 3
North West +2 24 £56,250 +32.35% 1
Surrey -2 23 £55,000 +5.76% 3
Leeds +5 21 £42,500 -5.55% 4
Buckinghamshire +10 20 £50,000 +7.52% 2
Scotland +9 19 £55,000 +37.50% 1
Birmingham +3 19 £52,500 +44.82%
Reading +17 17 £60,000 -25.00%
Glasgow - 16 £52,500 - 1
South West +2 15 £40,000 -27.27% 4
Hertfordshire -18 14 £38,250 -27.14% 1
Manchester -11 12 £65,000 +18.18%
Hampshire -21 12 £52,500 +16.66% 1
South Wales +19 11 £45,000 -
Wales +16 11 £45,000 -
Milton Keynes +1 11 £65,000 +62.50%
North East 0 11 £47,500 - 1
Tyne and Wear - 11 £47,500 - 1
East Midlands +30 10 £55,000 +6.79% 1
Newport - 9 £45,000 -
Cheshire -1 8 £38,750 -8.82%
Watford -23 8 £37,500 -28.57% 1

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 899 (98.47%) Service Delivery
2 673 (73.71%) ITIL
3 332 (36.36%) Service Management
4 286 (31.33%) SLA
5 252 (27.60%) Finance
6 168 (18.40%) ITIL Certification
7 153 (16.76%) Change Management
8 143 (15.66%) Project Management
9 138 (15.12%) Incident Management
10 122 (13.36%) Problem Management
11 105 (11.50%) Degree
12 97 (10.62%) Stakeholder Management
13 86 (9.42%) Continuous Improvement
14 81 (8.87%) Microsoft
15 78 (8.54%) PRINCE2
16 74 (8.11%) ITSM
17 73 (8.00%) Security Cleared
18 60 (6.57%) Windows
19 58 (6.35%) People Management
20 55 (6.02%) Supplier Management
21 54 (5.91%) SC Cleared
21 54 (5.91%) Telecoms
22 49 (5.37%) Line Management
23 48 (5.26%) MS Excel
24 44 (4.82%) Mentoring
24 44 (4.82%) Analytical Skills
25 40 (4.38%) Cisco
25 40 (4.38%) Agile Software Development
26 39 (4.27%) Retail
27 36 (3.94%) SQL

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (1.10%) SharePoint
2 7 (0.77%) MS Exchange
3 6 (0.66%) Blackberry Enterprise Server
4 4 (0.44%) Exchange Server 2010
5 2 (0.22%) IIS
5 2 (0.22%) CMS
5 2 (0.22%) Lync
5 2 (0.22%) Exchange Server 2013
6 1 (0.11%) Exchange Server 2003
6 1 (0.11%) Exchange Server 2007
6 1 (0.11%) Drupal
6 1 (0.11%) WordPress
6 1 (0.11%) JCAPS
6 1 (0.11%) Moodle
6 1 (0.11%) Lotus Domino
6 1 (0.11%) OpenStack
6 1 (0.11%) ColdFusion
6 1 (0.11%) BizTalk Server
Applications
1 48 (5.26%) MS Excel
2 24 (2.63%) MS Office
3 16 (1.75%) MS PowerPoint
4 11 (1.20%) MS Project
5 9 (0.99%) MS Visio
Business Applications
1 10 (1.10%) SAP ERP
2 5 (0.55%) Remedy ITSM
3 4 (0.44%) SAP LE
4 3 (0.33%) Dynamics CRM
5 1 (0.11%) Dynamics AX
5 1 (0.11%) Google Analytics
5 1 (0.11%) Agresso
Cloud Services
1 11 (1.20%) Amazon AWS
2 10 (1.10%) SaaS
3 5 (0.55%) Office 365
4 2 (0.22%) Cloud Computing
Communications & Networking
1 21 (2.30%) LAN
2 19 (2.08%) WAN
3 11 (1.20%) Internet
4 7 (0.77%) VPN
5 6 (0.66%) MPLS
5 6 (0.66%) Unified Communications
5 6 (0.66%) VoIP
6 5 (0.55%) Firewall
6 5 (0.55%) DNS
6 5 (0.55%) SAN
7 4 (0.44%) Ethernet
7 4 (0.44%) Network Security
7 4 (0.44%) IP Telephony
8 3 (0.33%) MVNO
8 3 (0.33%) TCP/IP
8 3 (0.33%) ADSL
8 3 (0.33%) Broadband
9 2 (0.22%) Structured Cabling
9 2 (0.22%) Cisco Nexus
9 2 (0.22%) Wi-Fi
Database & Business Intelligence
1 8 (0.88%) SQL Server
2 7 (0.77%) Oracle Database
3 6 (0.66%) QlikView
4 5 (0.55%) MySQL
5 3 (0.33%) Crystal Reports
5 3 (0.33%) Data Warehouse
6 2 (0.22%) RDBMS
6 2 (0.22%) Relational Database
7 1 (0.11%) Oracle Database 11g
7 1 (0.11%) Big Data
Development Applications
1 16 (1.75%) JIRA
2 1 (0.11%) Git (software)
General
1 252 (27.60%) Finance
2 54 (5.91%) Telecoms
3 39 (4.27%) Retail
4 25 (2.74%) Banking
5 20 (2.19%) Legal
6 17 (1.86%) Billing
7 14 (1.53%) Advertising
7 14 (1.53%) Publishing
7 14 (1.53%) Marketing
8 13 (1.42%) Law
9 9 (0.99%) Manufacturing
10 7 (0.77%) Financial Institution
10 7 (0.77%) German Language
11 6 (0.66%) French Language
11 6 (0.66%) Back Office
12 5 (0.55%) Spanish Language
13 4 (0.44%) Portuguese Language
13 4 (0.44%) Italian Language
13 4 (0.44%) Pharmaceutical
14 3 (0.33%) Front Office
Libraries, Frameworks & Software Standards
1 25 (2.74%) Web Services
2 6 (0.66%) HTML
3 3 (0.33%) Middleware
4 2 (0.22%) Application Packaging
4 2 (0.22%) XML
5 1 (0.11%) EDI
5 1 (0.11%) WSDL
5 1 (0.11%) .NET
5 1 (0.11%) COM
5 1 (0.11%) CSS
5 1 (0.11%) FIX Protocol
Miscellaneous
1 44 (4.82%) Analytical Skills
2 34 (3.72%) Management Information System
3 32 (3.50%) Life Science
4 26 (2.85%) Statistics
5 18 (1.97%) Computer Science
6 10 (1.10%) Mathematics
6 10 (1.10%) NHS
6 10 (1.10%) Blackberry
6 10 (1.10%) Performance Metrics
7 8 (0.88%) iPad
8 7 (0.77%) Thin Client
8 7 (0.77%) Fat Client
9 6 (0.66%) FMCG
9 6 (0.66%) Smartphone
9 6 (0.66%) Enterprise Software
10 5 (0.55%) iSeries
10 5 (0.55%) PMI
10 5 (0.55%) EPoS
11 4 (0.44%) CESG
11 4 (0.44%) E-Learning
Operating Systems
1 60 (6.57%) Windows
2 14 (1.53%) UNIX
3 12 (1.31%) Linux
4 9 (0.99%) Windows 7
5 4 (0.44%) Windows 8
5 4 (0.44%) Windows XP
6 3 (0.33%) Windows Server 2008
6 3 (0.33%) Mac OS
7 2 (0.22%) Windows Server 2012
7 2 (0.22%) Windows Server 2003
7 2 (0.22%) Solaris
8 1 (0.11%) Mac OS X
8 1 (0.11%) Windows Vista
8 1 (0.11%) Windows 2000 Server
8 1 (0.11%) SUSE Linux Enterprise Server
Processes & Methodologies
1 899 (98.47%) Service Delivery
2 673 (73.71%) ITIL
3 332 (36.36%) Service Management
4 153 (16.76%) Change Management
5 143 (15.66%) Project Management
6 138 (15.12%) Incident Management
7 122 (13.36%) Problem Management
8 97 (10.62%) Stakeholder Management
9 86 (9.42%) Continuous Improvement
10 78 (8.54%) PRINCE2
11 74 (8.11%) ITSM
12 58 (6.35%) People Management
13 55 (6.02%) Supplier Management
14 49 (5.37%) Line Management
15 44 (4.82%) Mentoring
16 40 (4.38%) Agile Software Development
17 35 (3.83%) Coaching
18 34 (3.72%) Performance Management
19 28 (3.07%) Time Management
19 28 (3.07%) Business Development
Programming Languages
1 36 (3.94%) SQL
2 10 (1.10%) Java
3 7 (0.77%) C
4 4 (0.44%) PL/SQL
4 4 (0.44%) RPG
5 2 (0.22%) VBA
6 1 (0.11%) Python
6 1 (0.11%) CFML
6 1 (0.11%) Tcl
6 1 (0.11%) VB
6 1 (0.11%) C#
6 1 (0.11%) JavaScript
6 1 (0.11%) PHP
Qualifications
1 168 (18.40%) ITIL Certification
2 105 (11.50%) Degree
3 73 (8.00%) Security Cleared
4 54 (5.91%) SC Cleared
5 12 (1.31%) PRINCE2 Certification
5 12 (1.31%) ISEB
6 10 (1.10%) PMI Certification
7 8 (0.88%) DV Cleared
8 6 (0.66%) Cisco Certification
8 6 (0.66%) ITIL Foundation Certificate
9 5 (0.55%) PMP
10 3 (0.33%) CCNP
10 3 (0.33%) CCNA
10 3 (0.33%) CISM
11 2 (0.22%) PRINCE2 Practitioner
11 2 (0.22%) CTC Cleared
11 2 (0.22%) CISSP
11 2 (0.22%) SAP Certification
12 1 (0.11%) CISMP
12 1 (0.11%) APMP
Quality Assurance & Compliance
1 286 (31.33%) SLA
2 33 (3.61%) ISO 9001
3 30 (3.29%) ISO/IEC 27001
4 18 (1.97%) QA
5 3 (0.33%) Sarbanes-Oxley
5 3 (0.33%) COBIT
6 2 (0.22%) MiFID
6 2 (0.22%) BS15000
6 2 (0.22%) PCI DSS
6 2 (0.22%) Basel III
6 2 (0.22%) EMIR
7 1 (0.11%) FINREP
7 1 (0.11%) ISO 9000
System Software
1 9 (0.99%) VMware Infrastructure
2 6 (0.66%) Active Directory
3 3 (0.33%) Hyper-V
4 2 (0.22%) XenApp
5 1 (0.11%) XenDesktop
5 1 (0.11%) vSphere
5 1 (0.11%) MetaFrame
5 1 (0.11%) Terminal Server
5 1 (0.11%) VMware ESX
5 1 (0.11%) Microsoft App-V
Systems Management
1 3 (0.33%) Tivoli
2 2 (0.22%) Tivoli Storage Manager
2 2 (0.22%) NetBackup
2 2 (0.22%) Unicenter
2 2 (0.22%) Legato
2 2 (0.22%) SCCM
2 2 (0.22%) SCOM
3 1 (0.11%) HP Quality Center
3 1 (0.11%) Backup Exec
Vendors
1 81 (8.87%) Microsoft
2 40 (4.38%) Cisco
3 31 (3.40%) Oracle
4 29 (3.18%) SAP
5 27 (2.96%) Citrix
6 25 (2.74%) VMware
7 13 (1.42%) HP
8 12 (1.31%) Remedy
8 12 (1.31%) ServiceNow
9 11 (1.20%) Fidessa
10 9 (0.99%) Avaya
11 8 (0.88%) EMC
12 5 (0.55%) NetApp
13 4 (0.44%) Hitachi
13 4 (0.44%) Intel
13 4 (0.44%) Dell
13 4 (0.44%) Juniper
14 3 (0.33%) Symantec
14 3 (0.33%) CommVault
14 3 (0.33%) SolarWinds
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Leeds, West Yorkshire
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Salary: £35000 - £40000 per annum + Benefits
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Bournemouth
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Middlesex/Surrey
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