The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 514 486 508
Rank change year-on-year
-28 +22
Permanent jobs requiring a Services Delivery Manager 438 451 443
As % of all permanent IT jobs located in the UK 0.38% 0.42% 0.38%
As % of the Job Titles category 0.41% 0.45% 0.40%
Number of salaries quoted 381 361 344
Average salary £52,500 £52,500 £51,500
Average salary % change year-on-year
- +1.94%
90% offered a salary of more than £35,000 £36,500 £37,500
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108127 100585 110257
As % of all permanent IT jobs located in the UK 94.45% 94.27% 95.15%
Number of salaries quoted 87510 83697 93999
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Salary Trend in the UK

Services Delivery Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Manager over the 3 months to 19 September 2014 within the UK.

Services Delivery Manager Salary Histogram in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 411 £52,500 - 46
London -4 187 £55,500 +0.90% 15
South East -50 73 £51,250 -6.81% 11
City of London +1 36 £55,000 - 4
East of England -27 35 £50,000 +25.00% 2
North West -3 29 £49,000 -2.00% 4
Yorkshire -30 26 £45,000 +2.27% 3
West Midlands -13 23 £47,500 -9.52% 3
Berkshire -11 22 £52,500 -4.54% 3
West Yorkshire -31 22 £45,000 +2.27% 2
South West -25 21 £36,000 -15.29% 2
Manchester +4 15 £52,500 +5.00% 2
Cambridgeshire -3 14 £60,000 +64.38% 2
Wiltshire +6 13 £35,000 -16.84% 2
Hampshire -10 13 £55,000 +4.76% 1
Leeds -31 13 £45,000 +2.27% 2
Chippenham - 13 £35,000 -
South Wales +18 12 £52,500 +16.66% 2
Wales +9 12 £52,500 +16.66% 2
East Midlands +4 12 £65,000 +62.50% 3
Hertfordshire -7 12 £48,750 -
Scotland -16 11 £47,500 +22.58% 1
Surrey -19 11 £54,000 -1.81% 4
Oxfordshire +12 10 £48,500 +12.79%
Buckinghamshire +4 10 £53,750 -32.81% 3
Watford -8 9 £50,000 -
Birmingham -8 9 £55,000 -12.00% 1
Cambridge -9 9 £70,000 +100.00% 1
Kingston Upon Thames - 9 £45,000 - 2
Glasgow +3 8 £47,500 +30.13% 1

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 916 (99.13%) Service Delivery
2 636 (68.83%) ITIL
3 346 (37.45%) Service Management
4 296 (32.03%) SLA
5 237 (25.65%) Finance
6 187 (20.24%) Project Management
7 151 (16.34%) ITIL Certification
8 146 (15.80%) Change Management
9 144 (15.58%) Incident Management
10 104 (11.26%) PRINCE2
11 93 (10.06%) Stakeholder Management
11 93 (10.06%) Problem Management
12 83 (8.98%) Degree
13 79 (8.55%) Continuous Improvement
14 78 (8.44%) ITSM
15 77 (8.33%) People Management
16 68 (7.36%) Microsoft
17 66 (7.14%) Telecoms
18 63 (6.82%) Windows
19 62 (6.71%) Analytical Skills
20 59 (6.39%) Agile Software Development
21 56 (6.06%) Line Management
21 56 (6.06%) Release Management
22 55 (5.95%) MS Excel
23 51 (5.52%) Supplier Management
24 49 (5.30%) ISO/IEC 27001
25 48 (5.19%) Retail
26 43 (4.65%) Oracle
27 40 (4.33%) Management Information System
28 39 (4.22%) ISO 9001

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (2.06%) SharePoint
2 17 (1.84%) MS Exchange
3 5 (0.54%) IBM Notes
3 5 (0.54%) JCAPS
3 5 (0.54%) Lync
4 4 (0.43%) BizTalk Server
4 4 (0.43%) Blackberry Enterprise Server
5 3 (0.32%) Exchange Server 2013
5 3 (0.32%) IIS
6 2 (0.22%) Moodle
6 2 (0.22%) LiveLink
7 1 (0.11%) Exchange Server 2003
7 1 (0.11%) MS Project Server
7 1 (0.11%) Exchange Server 2007
7 1 (0.11%) Drupal
7 1 (0.11%) WordPress
7 1 (0.11%) CMS
7 1 (0.11%) Exchange Server 2010
Applications
1 55 (5.95%) MS Excel
2 22 (2.38%) MS Office
3 13 (1.41%) MS PowerPoint
4 10 (1.08%) MS Project
5 6 (0.65%) MS Visio
6 4 (0.43%) Spreadsheet
Business Applications
1 8 (0.87%) Remedy ITSM
2 4 (0.43%) Dynamics AX
3 3 (0.32%) Oracle EBS
4 2 (0.22%) Oracle Applications
4 2 (0.22%) Maximo
4 2 (0.22%) Oracle Financials
4 2 (0.22%) Oracle 11i
4 2 (0.22%) Agresso
4 2 (0.22%) Dynamics NAV
4 2 (0.22%) Dynamics CRM
4 2 (0.22%) SAP Business One
4 2 (0.22%) SAP ERP
4 2 (0.22%) Oracle General Ledger
4 2 (0.22%) Oracle EBS R12
4 2 (0.22%) Oracle Payables
4 2 (0.22%) Oracle Receivables
5 1 (0.11%) Google Analytics
5 1 (0.11%) Hyperion Planning
5 1 (0.11%) HFM
5 1 (0.11%) assyst
Cloud Services
1 14 (1.52%) SaaS
2 7 (0.76%) Amazon AWS
3 3 (0.32%) Office 365
3 3 (0.32%) IaaS
Communications & Networking
1 21 (2.27%) Internet
2 16 (1.73%) LAN
3 13 (1.41%) WAN
4 5 (0.54%) 3G
4 5 (0.54%) LTE
5 4 (0.43%) IP Telephony
5 4 (0.43%) SAN
6 3 (0.32%) VPN
6 3 (0.32%) MPLS
6 3 (0.32%) Ethernet
6 3 (0.32%) VoIP
6 3 (0.32%) Broadband
7 2 (0.22%) ADSL
7 2 (0.22%) SMS
7 2 (0.22%) TCP/IP
7 2 (0.22%) Wi-Fi
7 2 (0.22%) Wireless
7 2 (0.22%) 2G
7 2 (0.22%) DNS
7 2 (0.22%) Unified Communications
Database & Business Intelligence
1 18 (1.95%) SQL Server
2 9 (0.97%) Oracle Database
3 4 (0.43%) Data Warehouse
4 3 (0.32%) Crystal Reports
4 3 (0.32%) RDBMS
4 3 (0.32%) Relational Database
5 2 (0.22%) SAP BW
6 1 (0.11%) DataStage
6 1 (0.11%) Essbase
6 1 (0.11%) Spotfire
6 1 (0.11%) Hadoop
6 1 (0.11%) Oracle Reports
6 1 (0.11%) Data Mining
6 1 (0.11%) MySQL
Development Applications
1 10 (1.08%) JIRA
2 1 (0.11%) Git (software)
2 1 (0.11%) Hudson
2 1 (0.11%) Oracle Forms
General
1 237 (25.65%) Finance
2 66 (7.14%) Telecoms
3 48 (5.19%) Retail
4 26 (2.81%) Banking
5 24 (2.60%) Publishing
6 23 (2.49%) Legal
7 13 (1.41%) Law
7 13 (1.41%) Advertising
7 13 (1.41%) Billing
8 11 (1.19%) Manufacturing
8 11 (1.19%) Marketing
9 7 (0.76%) Financial Institution
9 7 (0.76%) Games
10 6 (0.65%) Back Office
11 5 (0.54%) Pharmaceutical
12 4 (0.43%) Retail Banking
12 4 (0.43%) Welsh Language
13 2 (0.22%) German Language
13 2 (0.22%) Portuguese Language
13 2 (0.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 31 (3.35%) Web Services
2 9 (0.97%) HTML
3 3 (0.32%) .NET
3 3 (0.32%) JDBC
4 2 (0.22%) COM
4 2 (0.22%) CGI
4 2 (0.22%) Middleware
4 2 (0.22%) Application Packaging
5 1 (0.11%) XML
5 1 (0.11%) EDI
5 1 (0.11%) CSS
Miscellaneous
1 62 (6.71%) Analytical Skills
2 40 (4.33%) Management Information System
3 25 (2.71%) Computer Science
4 20 (2.16%) Statistics
5 13 (1.41%) Life Science
6 8 (0.87%) Mathematics
7 7 (0.76%) EPoS
8 6 (0.65%) NHS
9 5 (0.54%) PMI
9 5 (0.54%) FMCG
10 4 (0.43%) iPad
10 4 (0.43%) Blackberry
10 4 (0.43%) Mainframe
10 4 (0.43%) Clustering
10 4 (0.43%) Digital Media
11 3 (0.32%) AS400
11 3 (0.32%) Tandem
12 2 (0.22%) PKI
12 2 (0.22%) E-Learning
12 2 (0.22%) Thin Client
Operating Systems
1 63 (6.82%) Windows
2 18 (1.95%) UNIX
3 8 (0.87%) Windows 7
4 7 (0.76%) Linux
5 4 (0.43%) Windows 8
5 4 (0.43%) Windows Server 2012
6 3 (0.32%) Windows Server 2008
7 2 (0.22%) Windows Server 2003
8 1 (0.11%) Android
8 1 (0.11%) Solaris
8 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 916 (99.13%) Service Delivery
2 636 (68.83%) ITIL
3 346 (37.45%) Service Management
4 187 (20.24%) Project Management
5 146 (15.80%) Change Management
6 144 (15.58%) Incident Management
7 104 (11.26%) PRINCE2
8 93 (10.06%) Stakeholder Management
8 93 (10.06%) Problem Management
9 79 (8.55%) Continuous Improvement
10 78 (8.44%) ITSM
11 77 (8.33%) People Management
12 59 (6.39%) Agile Software Development
13 56 (6.06%) Line Management
13 56 (6.06%) Release Management
14 51 (5.52%) Supplier Management
15 34 (3.68%) Mentoring
16 33 (3.57%) Time Management
16 33 (3.57%) Performance Management
17 32 (3.46%) Root Cause Analysis
Programming Languages
1 31 (3.35%) SQL
2 11 (1.19%) Java
3 4 (0.43%) C
3 4 (0.43%) RPG
4 1 (0.11%) Tcl
4 1 (0.11%) C++
4 1 (0.11%) JavaScript
4 1 (0.11%) PHP
Qualifications
1 151 (16.34%) ITIL Certification
2 83 (8.98%) Degree
3 28 (3.03%) Security Cleared
4 25 (2.71%) ISEB
5 20 (2.16%) SC Cleared
6 15 (1.62%) ITIL Foundation Certificate
7 11 (1.19%) PRINCE2 Certification
8 9 (0.97%) PMI Certification
9 4 (0.43%) MBA
9 4 (0.43%) PMP
10 3 (0.32%) Microsoft Certification
10 3 (0.32%) MCSE
10 3 (0.32%) PRINCE2 Practitioner
11 1 (0.11%) APMP
11 1 (0.11%) CCNA
11 1 (0.11%) CISSP
11 1 (0.11%) Cisco Certification
Quality Assurance & Compliance
1 296 (32.03%) SLA
2 49 (5.30%) ISO/IEC 27001
3 39 (4.22%) ISO 9001
4 21 (2.27%) QA
5 6 (0.65%) PCI DSS
6 4 (0.43%) COBIT
7 3 (0.32%) Sarbanes-Oxley
7 3 (0.32%) HL7
8 2 (0.22%) Basel III
8 2 (0.22%) BS15000
9 1 (0.11%) Data Quality
System Software
1 18 (1.95%) Active Directory
2 7 (0.76%) VMware Infrastructure
3 1 (0.11%) XenApp
3 1 (0.11%) vSphere
3 1 (0.11%) MetaFrame
3 1 (0.11%) Terminal Server
3 1 (0.11%) Microsoft App-V
Systems Management
1 4 (0.43%) Backup Exec
2 3 (0.32%) Tivoli
3 2 (0.22%) SCCM
3 2 (0.22%) SCOM
Vendors
1 68 (7.36%) Microsoft
2 43 (4.65%) Oracle
3 28 (3.03%) VMware
4 27 (2.92%) Cisco
5 24 (2.60%) SAP
6 22 (2.38%) Remedy
7 20 (2.16%) Citrix
8 19 (2.06%) ServiceNow
9 8 (0.87%) HP
10 6 (0.65%) EMC
10 6 (0.65%) Salesforce.com
11 5 (0.54%) Tumbleweed
11 5 (0.54%) Hitachi
11 5 (0.54%) Lotus
12 4 (0.43%) CheckPoint
13 2 (0.22%) NetApp
13 2 (0.22%) Sage
13 2 (0.22%) Intel
13 2 (0.22%) Cognos
13 2 (0.22%) IBM
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive Day Rate
Posted: 16 hours ago
Cardiff, South Glamorgan
Proactive Appointments
Salary: Unspecified £40 - £45k + Benefits
Posted: 16 hours ago
London
ANSON MCCADE
Salary: From £85,000 to £120,000 per annum + car allowance + bonus + flexible
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Tyne and Wear
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Salary: From £40,000 to £45,000 per annum
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Staines, Middlesex
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Salary: £55000 - £65000 per annum + Industry Leading Benefits Package
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City, London
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Salary: £45000 - £50000 per annum + bens
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London
FT Select
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
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London
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Salary: From £45,000 to £55,000 per annum + Car Allowance + Benefits + Bonus
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Salary: £28000 - £35000 per annum + bonus+ben
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Salary: £25000 - £28000 per annum + training & benefits
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Kingston Upon Thames, Surrey
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Salary: £40000 - £55000 per annum
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Salary: + Benefits
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London
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum excellent package
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Guildford, Surrey
ANSON MCCADE
Salary: From £80,000 to £120,000 per annum + excellent package
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London
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Salary: From £100,000 to £110,000 per annum + car, bonus, package
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Staines, Middlesex
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Salary: From £100,000 to £110,000 per annum + car, bonus, package
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