The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 543 521 477
Rank change year-on-year
-22 -44
Permanent jobs requiring a Services Delivery Manager 399 401 482
As % of all permanent IT jobs located in the UK 0.35% 0.37% 0.42%
As % of the Job Titles category 0.37% 0.39% 0.44%
Number of salaries quoted 347 328 377
Average salary £52,500 £53,250 £52,500
Average salary % change year-on-year
-1.40% +1.42%
90% offered a salary of more than £35,000 £37,500 £39,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £50,000 £50,000 £47,500
% change year-on-year
- +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107528 102254 109513
As % of all permanent IT jobs located in the UK 94.51% 94.52% 95.27%
Number of salaries quoted 87765 84921 93187
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Salary Trend in the UK

Services Delivery Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Services Delivery Manager over the 3 months to 21 October 2014 within the UK.

Services Delivery Manager Salary Histogram in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 373 £52,500 -2.77% 51
London +11 168 £55,000 - 22
South East -53 71 £55,000 - 8
West Midlands -7 36 £47,500 -5.00% 5
City of London -2 30 £57,500 +4.54% 11
Berkshire -10 29 £52,500 -4.54% 3
Yorkshire -23 23 £46,250 +2.77% 3
North West +5 22 £43,164 +7.90% 1
East of England -31 20 £50,000 +17.64% 4
South West -19 19 £33,500 -21.17% 3
West Yorkshire -27 19 £45,000 - 2
Birmingham -5 17 £52,500 +34.61% 2
Manchester -11 13 £49,082 +22.70% 1
Surrey -21 13 £60,000 +9.09% 1
Leeds -35 13 £45,000 +2.85% 2
South Wales - 13 £42,500 -
Wales - 13 £42,500 -
Wiltshire +5 12 £28,500 -32.61% 2
Chippenham - 12 £28,500 - 2
Cambridge -2 11 £55,475 +30.52% 4
Hampshire -7 11 £57,500 +27.77%
Cambridgeshire -8 11 £55,475 +30.52% 4
Buckinghamshire +1 10 £50,000 -23.07% 2
Reading -5 9 £60,000 +14.28% 2
Kingston Upon Thames - 9 £45,000 -
Newport - 9 £55,000 -
Scotland -5 8 £47,500 +26.66% 1
Cheshire - 8 £38,750 -
Glasgow 0 7 £47,500 +30.13%
East Midlands 0 7 £65,000 +57.57% 1

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 21 October 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 875 (98.76%) Service Delivery
2 605 (68.28%) ITIL
3 308 (34.76%) Service Management
4 275 (31.04%) SLA
5 223 (25.17%) Finance
6 172 (19.41%) Project Management
7 160 (18.06%) ITIL Certification
8 131 (14.79%) Change Management
9 125 (14.11%) Incident Management
10 92 (10.38%) Problem Management
11 91 (10.27%) Stakeholder Management
12 85 (9.59%) Degree
13 83 (9.37%) PRINCE2
14 81 (9.14%) Continuous Improvement
15 74 (8.35%) ITSM
16 69 (7.79%) Microsoft
17 62 (7.00%) People Management
18 58 (6.55%) Analytical Skills
18 58 (6.55%) Windows
19 56 (6.32%) Line Management
20 51 (5.76%) Telecoms
20 51 (5.76%) Supplier Management
20 51 (5.76%) Retail
21 48 (5.42%) MS Excel
22 47 (5.30%) Agile Software Development
23 46 (5.19%) Oracle
24 44 (4.97%) Mentoring
24 44 (4.97%) ISO/IEC 27001
25 38 (4.29%) ISO 9001
26 35 (3.95%) Release Management

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 21 October 2014, IT jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (1.24%) MS Exchange
2 7 (0.79%) SharePoint
3 5 (0.56%) IBM Notes
4 4 (0.45%) Blackberry Enterprise Server
5 3 (0.34%) Exchange Server 2013
5 3 (0.34%) JCAPS
5 3 (0.34%) BizTalk Server
6 2 (0.23%) Moodle
7 1 (0.11%) Drupal
7 1 (0.11%) WordPress
7 1 (0.11%) Exchange Server 2007
7 1 (0.11%) MS Project Server
7 1 (0.11%) Exchange Server 2010
7 1 (0.11%) CMS
7 1 (0.11%) Exchange Server 2003
7 1 (0.11%) Lotus Domino
7 1 (0.11%) IIS
Applications
1 48 (5.42%) MS Excel
2 22 (2.48%) MS Office
3 11 (1.24%) MS PowerPoint
3 11 (1.24%) MS Project
4 8 (0.90%) MS Visio
Business Applications
1 7 (0.79%) Remedy ITSM
2 3 (0.34%) SAP ERP
2 3 (0.34%) Oracle EBS
2 3 (0.34%) Dynamics AX
3 2 (0.23%) Oracle Financials
3 2 (0.23%) Oracle 11i
3 2 (0.23%) Agresso
3 2 (0.23%) Dynamics NAV
3 2 (0.23%) Dynamics CRM
3 2 (0.23%) Oracle Applications
3 2 (0.23%) Maximo
3 2 (0.23%) Oracle EBS R12
3 2 (0.23%) Oracle General Ledger
3 2 (0.23%) SAP Business One
3 2 (0.23%) Oracle Payables
3 2 (0.23%) Oracle Receivables
4 1 (0.11%) Google Analytics
4 1 (0.11%) assyst
Cloud Services
1 12 (1.35%) SaaS
2 7 (0.79%) Amazon AWS
3 6 (0.68%) Office 365
4 3 (0.34%) IaaS
Communications & Networking
1 18 (2.03%) LAN
2 14 (1.58%) Internet
2 14 (1.58%) WAN
3 6 (0.68%) VPN
4 5 (0.56%) SAN
5 4 (0.45%) IP Telephony
6 3 (0.34%) LTE
6 3 (0.34%) MPLS
6 3 (0.34%) 3G
6 3 (0.34%) Ethernet
6 3 (0.34%) VoIP
7 2 (0.23%) SMS
7 2 (0.23%) TCP/IP
7 2 (0.23%) ADSL
7 2 (0.23%) Broadband
7 2 (0.23%) DNS
7 2 (0.23%) Wi-Fi
7 2 (0.23%) Unified Communications
8 1 (0.11%) Cisco Nexus
8 1 (0.11%) Firewall
Database & Business Intelligence
1 17 (1.92%) SQL Server
2 8 (0.90%) Oracle Database
3 5 (0.56%) Data Warehouse
4 4 (0.45%) RDBMS
4 4 (0.45%) Relational Database
5 3 (0.34%) Crystal Reports
6 2 (0.23%) SAP BW
7 1 (0.11%) Hadoop
7 1 (0.11%) Oracle Reports
7 1 (0.11%) MySQL
Development Applications
1 13 (1.47%) JIRA
2 1 (0.11%) Hudson
2 1 (0.11%) Git (software)
2 1 (0.11%) Oracle Forms
General
1 223 (25.17%) Finance
2 51 (5.76%) Telecoms
2 51 (5.76%) Retail
3 29 (3.27%) Banking
4 20 (2.26%) Legal
4 20 (2.26%) Publishing
5 16 (1.81%) Advertising
6 14 (1.58%) Marketing
7 13 (1.47%) Law
8 11 (1.24%) Billing
9 8 (0.90%) Financial Institution
9 8 (0.90%) Manufacturing
10 7 (0.79%) Games
11 6 (0.68%) Pharmaceutical
12 4 (0.45%) German Language
12 4 (0.45%) Portuguese Language
12 4 (0.45%) Spanish Language
13 3 (0.34%) Retail Banking
13 3 (0.34%) Back Office
13 3 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 31 (3.50%) Web Services
2 9 (1.02%) HTML
3 3 (0.34%) JDBC
3 3 (0.34%) .NET
4 2 (0.23%) CGI
4 2 (0.23%) Application Packaging
5 1 (0.11%) Middleware
5 1 (0.11%) EDI
5 1 (0.11%) XML
5 1 (0.11%) COM
5 1 (0.11%) CSS
Miscellaneous
1 58 (6.55%) Analytical Skills
2 32 (3.61%) Management Information System
3 23 (2.60%) Computer Science
4 21 (2.37%) Statistics
5 16 (1.81%) Life Science
6 10 (1.13%) EPoS
7 9 (1.02%) Mathematics
8 7 (0.79%) iPad
8 7 (0.79%) FMCG
8 7 (0.79%) Blackberry
8 7 (0.79%) NHS
9 4 (0.45%) Mainframe
9 4 (0.45%) CESG
9 4 (0.45%) Clustering
9 4 (0.45%) Credit Risk
9 4 (0.45%) Data Structures
9 4 (0.45%) Performance Metrics
10 3 (0.34%) Fat Client
10 3 (0.34%) Tandem
10 3 (0.34%) PMI
Operating Systems
1 58 (6.55%) Windows
2 18 (2.03%) UNIX
3 8 (0.90%) Linux
4 5 (0.56%) Windows 8
4 5 (0.56%) Windows 7
5 3 (0.34%) Windows Server 2012
5 3 (0.34%) Mac OS
6 2 (0.23%) Windows Server 2003
6 2 (0.23%) Windows Server 2008
7 1 (0.11%) Android
7 1 (0.11%) Windows 2000 Server
7 1 (0.11%) Windows XP
7 1 (0.11%) Solaris
Processes & Methodologies
1 875 (98.76%) Service Delivery
2 605 (68.28%) ITIL
3 308 (34.76%) Service Management
4 172 (19.41%) Project Management
5 131 (14.79%) Change Management
6 125 (14.11%) Incident Management
7 92 (10.38%) Problem Management
8 91 (10.27%) Stakeholder Management
9 83 (9.37%) PRINCE2
10 81 (9.14%) Continuous Improvement
11 74 (8.35%) ITSM
12 62 (7.00%) People Management
13 56 (6.32%) Line Management
14 51 (5.76%) Supplier Management
15 47 (5.30%) Agile Software Development
16 44 (4.97%) Mentoring
17 35 (3.95%) Release Management
18 33 (3.72%) Coaching
19 32 (3.61%) Performance Management
19 32 (3.61%) Root Cause Analysis
Programming Languages
1 25 (2.82%) SQL
2 11 (1.24%) Java
3 5 (0.56%) C
4 4 (0.45%) RPG
5 1 (0.11%) Tcl
5 1 (0.11%) C++
5 1 (0.11%) JavaScript
5 1 (0.11%) PHP
Qualifications
1 160 (18.06%) ITIL Certification
2 85 (9.59%) Degree
3 32 (3.61%) Security Cleared
4 25 (2.82%) SC Cleared
5 20 (2.26%) ISEB
6 14 (1.58%) PRINCE2 Certification
7 11 (1.24%) ITIL Foundation Certificate
8 6 (0.68%) Cisco Certification
9 5 (0.56%) PMI Certification
10 4 (0.45%) CCNA
11 2 (0.23%) MCSE
11 2 (0.23%) CCNP
11 2 (0.23%) PMP
11 2 (0.23%) Microsoft Certification
11 2 (0.23%) PRINCE2 Practitioner
12 1 (0.11%) APMP
12 1 (0.11%) DV Cleared
12 1 (0.11%) CISSP
Quality Assurance & Compliance
1 275 (31.04%) SLA
2 44 (4.97%) ISO/IEC 27001
3 38 (4.29%) ISO 9001
4 18 (2.03%) QA
5 6 (0.68%) PCI DSS
6 4 (0.45%) Basel III
6 4 (0.45%) COBIT
7 3 (0.34%) HL7
7 3 (0.34%) Sarbanes-Oxley
8 2 (0.23%) BS15000
9 1 (0.11%) FINREP
System Software
1 10 (1.13%) Active Directory
2 6 (0.68%) VMware Infrastructure
3 3 (0.34%) Hyper-V
4 1 (0.11%) vSphere
4 1 (0.11%) XenApp
4 1 (0.11%) Microsoft App-V
4 1 (0.11%) MetaFrame
4 1 (0.11%) Terminal Server
Systems Management
1 3 (0.34%) Tivoli
2 2 (0.23%) Legato
2 2 (0.23%) Tivoli Storage Manager
2 2 (0.23%) NetBackup
2 2 (0.23%) SCCM
2 2 (0.23%) SCOM
Vendors
1 69 (7.79%) Microsoft
2 46 (5.19%) Oracle
3 28 (3.16%) Cisco
4 23 (2.60%) SAP
5 19 (2.14%) Citrix
5 19 (2.14%) VMware
6 18 (2.03%) Remedy
7 17 (1.92%) ServiceNow
8 8 (0.90%) HP
9 6 (0.68%) Lotus
9 6 (0.68%) EMC
10 5 (0.56%) NetApp
11 4 (0.45%) Fidessa
11 4 (0.45%) Hitachi
12 3 (0.34%) Tumbleweed
12 3 (0.34%) Symantec
12 3 (0.34%) Juniper
12 3 (0.34%) Avaya
12 3 (0.34%) CommVault
12 3 (0.34%) Salesforce.com
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: c£50-£60K + Fantastic Benefits
Posted: 4 hours ago
London
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus etc
Posted: 4 hours ago
Newcastle Upon Tyne, Tyne and Wear
Directions On-line Ltd
Salary: From £43,000 to £45,000 per annum
Posted: 20 hours ago
Leeds, West Yorkshire
Volaris Exec
Salary: £50000 - £65000 per annum + car + bonus + benefits
Posted: 23 hours ago
London
FIRST POINT IT RESOURCING
Salary: £65000 - £75000 per annum + £6k car 20% bonus 12% pension etc
Posted: 23 hours ago
South East London
FT Select
Salary: From £55,000 to £60,000 per annum plus car and benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £45000 - £60000 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
Circle Recruitment
Salary: £30000 - £40000 per annum + bens
Posted: Yesterday
East Molesey, Surrey
Anderson Lamb
Salary: From £40,000 to £50,000 per annum plus 15% bonus and benefits
Posted: Yesterday
Oxford, Oxfordshire
Corriculo
Salary: Up to £50,000 per annum + extensive benefits list.
Posted: Yesterday
City, London
Talent International
Salary: £5000 - £45000 per annum + Plus Car + Package
Posted: 4 days ago
City, London
Harrington Starr
Salary: £60000 - £75000 per annum
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £60000 - £70000 per annum + bens
Posted: 4 days ago
London
FT Select
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
Posted: 4 days ago
Tyne and Wear
Northern Recruitment Group
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Roc Search
Salary: £40000 - £55000 per annum + benefits
Posted: 5 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £60000 - £65000 per annum
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + training & benefits
Posted: 6 days ago
City, London
Roc Search
Salary: £55000 - £62000 per annum + Pension
Posted: 6 days ago