The table below looks at the statistics for the Software Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Software Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Software Support Analyst
Rank 832 828 808
Rank change year-on-year
-4 -20
Permanent jobs requiring a Software Support Analyst 61 79 65
As % of all permanent IT jobs located in the UK 0.056% 0.069% 0.061%
As % of the Job Titles category 0.059% 0.073% 0.065%
Number of salaries quoted 57 73 65
Average salary £28,000 £27,500 £32,500
Average salary % change year-on-year
+1.81% -15.38%
90% offered a salary of more than £21,000 £21,100 £21,500
10% offered a salary of more than £35,000 £32,500 £48,500
UK excluding London average salary £27,500 £27,500 £27,250
% change year-on-year
- +0.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103166 108467 100157
As % of all permanent IT jobs located in the UK 94.20% 94.53% 94.28%
Number of salaries quoted 85861 87695 83035
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Software Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Software Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Software Support Analyst Jobs Demand Trend in the UK

Software Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst within the UK.

Software Support Analyst Salary Trend in the UK

Software Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Software Support Analyst over the 3 months to 28 August 2015 within the UK.

Software Support Analyst Salary Histogram in the UK

Software Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Software Support Analyst within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 57 £28,000 +4.67% 11
South East +6 15 £30,000 +3.44% 5
East Midlands -1 10 £22,500 -30.76%
Northamptonshire +6 9 £22,500 -30.76%
Northampton -3 9 £22,500 -30.76%
East of England +3 8 £28,750 +19.79% 1
West Midlands -5 7 £35,000 +7.69%
North West +4 6 £21,000 +5.00% 1
Manchester +1 5 £21,000 +5.00%
South West -19 5 £21,000 -23.63% 3
West Sussex - 5 £35,000 - 1
Gatwick - 5 £35,000 -
Cambridgeshire +14 4 £30,000 +25.00%
Altrincham +4 4 £21,000 +5.00%
Surrey +3 4 £31,875 +2.82%
London -4 4 £36,250 +51.04% 1
Coventry -16 3 £35,000 +7.69%
Hertfordshire - 3 £27,500 - 1
Scotland 0 2 £23,000 -38.46%
Yorkshire 0 2 - -
West Yorkshire -6 2 - -
Buckinghamshire -19 2 £27,750 -11.20% 3
Milton Keynes -19 2 £27,750 -11.20% 3
Poole - 2 £25,000 - 1
Brighton - 2 £28,000 -
Leeds - 2 - -
Reigate - 2 £33,750 -
East Sussex - 2 £28,000 -
Torfaen - 2 £25,000 -
Bristol - 2 £19,000 - 1

Software Support Analyst
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT jobs within the UK that cited Software Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title.

1 95 (66.43%) SQL
2 47 (32.87%) SQL Server
3 40 (27.97%) Windows
4 38 (26.57%) ITIL
5 34 (23.78%) Microsoft
6 32 (22.38%) .NET
6 32 (22.38%) Degree
6 32 (22.38%) Analytical Skills
7 29 (20.28%) MS Excel
8 26 (18.18%) C#
9 22 (15.38%) Oracle
10 18 (12.59%) ASP.NET
11 17 (11.89%) SharePoint
11 17 (11.89%) Windows Server 2008
12 16 (11.19%) German Language
12 16 (11.19%) XML
13 13 (9.09%) MS Office
13 13 (9.09%) Finance
13 13 (9.09%) Windows 7
14 12 (8.39%) Microsoft Azure
14 12 (8.39%) Internet
15 11 (7.69%) Subversion
15 11 (7.69%) T-SQL
15 11 (7.69%) Software Testing
16 10 (6.99%) JavaScript
16 10 (6.99%) PHP
16 10 (6.99%) Agile Software Development
17 9 (6.29%) Visual Studio
17 9 (6.29%) Data Analysis
17 9 (6.29%) Waterfall

Software Support Analyst
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT jobs within the UK that cited Software Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (11.89%) SharePoint
2 5 (3.50%) IIS
3 2 (1.40%) JBoss
3 2 (1.40%) WebLogic
3 2 (1.40%) Tomcat
3 2 (1.40%) MS Exchange
3 2 (1.40%) WebSphere
3 2 (1.40%) Joomla!
4 1 (0.70%) SharePoint 2010
4 1 (0.70%) Exchange Server 2010
4 1 (0.70%) CMS
4 1 (0.70%) Oracle Workflow
4 1 (0.70%) Apache
Applications
1 29 (20.28%) MS Excel
2 13 (9.09%) MS Office
3 1 (0.70%) SOLIDWORKS
Business Applications
1 7 (4.90%) Magento
2 2 (1.40%) Dynamics CRM
3 1 (0.70%) Sage 200
Cloud Services
1 12 (8.39%) Microsoft Azure
2 5 (3.50%) Office 365
3 3 (2.10%) SaaS
4 2 (1.40%) PaaS
4 2 (1.40%) Amazon AWS
4 2 (1.40%) IaaS
Communications & Networking
1 12 (8.39%) Internet
2 5 (3.50%) TCP/IP
3 1 (0.70%) Firewall
3 1 (0.70%) Broadband
3 1 (0.70%) HTTP
Database & Business Intelligence
1 47 (32.87%) SQL Server
2 7 (4.90%) MySQL
3 6 (4.20%) SQL Server 2008
4 5 (3.50%) Relational Database
4 5 (3.50%) BusinessObjects
5 3 (2.10%) SQL Server 2012
6 2 (1.40%) SQL Server 2005
6 2 (1.40%) MS Access
7 1 (0.70%) OLAP
7 1 (0.70%) Crystal Reports
7 1 (0.70%) SQL Server Integration Services
7 1 (0.70%) SQL Server Reporting Services
7 1 (0.70%) Oracle Database
Development Applications
1 11 (7.69%) Subversion
2 9 (6.29%) Visual Studio
3 4 (2.80%) SQL Server Management Studio (SSMS)
4 2 (1.40%) Jenkins
4 2 (1.40%) Maven
4 2 (1.40%) Oracle Forms
5 1 (0.70%) Eclipse
5 1 (0.70%) PowerBuilder
5 1 (0.70%) JIRA
General
1 16 (11.19%) German Language
2 13 (9.09%) Finance
3 4 (2.80%) Back Office
3 4 (2.80%) Retail
4 3 (2.10%) Spanish Language
5 2 (1.40%) Legal
5 2 (1.40%) Banking
6 1 (0.70%) Telecoms
6 1 (0.70%) Investment Banking
Libraries, Frameworks & Software Standards
1 32 (22.38%) .NET
2 18 (12.59%) ASP.NET
3 16 (11.19%) XML
4 7 (4.90%) HTML
5 2 (1.40%) JSP
5 2 (1.40%) Struts
5 2 (1.40%) Web Services
5 2 (1.40%) ODBC
5 2 (1.40%) Spring
5 2 (1.40%) Ajax
5 2 (1.40%) WCF
5 2 (1.40%) J2EE
6 1 (0.70%) ADO
6 1 (0.70%) COM
6 1 (0.70%) CSS
Miscellaneous
1 32 (22.38%) Analytical Skills
2 8 (5.59%) Computer Science
3 7 (4.90%) Management Information System
4 5 (3.50%) Mathematics
5 3 (2.10%) NHS
6 2 (1.40%) Data Structures
7 1 (0.70%) Physics
7 1 (0.70%) Hedge funds
7 1 (0.70%) Mobile App
7 1 (0.70%) GIS
7 1 (0.70%) EPoS
7 1 (0.70%) EFTPOS
7 1 (0.70%) Fixed Income
7 1 (0.70%) Economics
7 1 (0.70%) Derivative
Operating Systems
1 40 (27.97%) Windows
2 17 (11.89%) Windows Server 2008
3 13 (9.09%) Windows 7
4 8 (5.59%) Windows 8
4 8 (5.59%) Windows Server 2012
4 8 (5.59%) Linux
5 5 (3.50%) UNIX
6 1 (0.70%) Windows Mobile
Processes & Methodologies
1 38 (26.57%) ITIL
2 11 (7.69%) Software Testing
3 10 (6.99%) Agile Software Development
4 9 (6.29%) Data Analysis
4 9 (6.29%) User Acceptance Testing
4 9 (6.29%) Waterfall
5 8 (5.59%) Project Management
6 7 (4.90%) ERP
7 6 (4.20%) Incident Management
8 5 (3.50%) WFM
8 5 (3.50%) DevOps
8 5 (3.50%) Time Management
8 5 (3.50%) CRM
8 5 (3.50%) Service Delivery
9 4 (2.80%) Business Intelligence
10 2 (1.40%) Release Management
10 2 (1.40%) Problem Management
10 2 (1.40%) SDLC
10 2 (1.40%) Root Cause Analysis
10 2 (1.40%) Service Management
Programming Languages
1 95 (66.43%) SQL
2 26 (18.18%) C#
3 11 (7.69%) T-SQL
4 10 (6.99%) JavaScript
4 10 (6.99%) PHP
5 8 (5.59%) C
5 8 (5.59%) Java
6 7 (4.90%) VB
7 6 (4.20%) VBA
8 5 (3.50%) VB.NET
9 4 (2.80%) PowerShell
10 3 (2.10%) VB6
10 3 (2.10%) PL/SQL
10 3 (2.10%) C++
11 2 (1.40%) Delphi
11 2 (1.40%) Pascal
Qualifications
1 32 (22.38%) Degree
2 9 (6.29%) ITIL Foundation Certificate
3 4 (2.80%) HNC
3 4 (2.80%) HND
3 4 (2.80%) ITIL Certification
4 3 (2.10%) Microsoft Certification
5 2 (1.40%) MCSE
6 1 (0.70%) Security Cleared
Quality Assurance & Compliance
1 7 (4.90%) SLA
2 3 (2.10%) QA
3 2 (1.40%) ISO 9001
3 2 (1.40%) ISO/IEC 27001
System Software
1 7 (4.90%) Active Directory
2 3 (2.10%) Hyper-V
3 2 (1.40%) VMware Infrastructure
Systems Management
1 1 (0.70%) Symantec Enterprise Vault
1 1 (0.70%) Symantec Endpoint Protection
Vendors
1 34 (23.78%) Microsoft
2 22 (15.38%) Oracle
3 6 (4.20%) Trapeze
4 4 (2.80%) SAP
4 4 (2.80%) Epicor
4 4 (2.80%) JD Edwards
4 4 (2.80%) Salesforce.com
5 3 (2.10%) VMware
6 2 (1.40%) BancTec
6 2 (1.40%) TOWER Software
6 2 (1.40%) DataSynapse
6 2 (1.40%) IBM
6 2 (1.40%) Compuware
6 2 (1.40%) Citrix
7 1 (0.70%) Dell
7 1 (0.70%) Symantec
7 1 (0.70%) Sage
7 1 (0.70%) SonicWALL
7 1 (0.70%) Twitter
7 1 (0.70%) LexisNexis
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum Good Benefits
Posted: 6 hours ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 14 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £21000 - £26000 per annum + Good Package
Posted: 15 hours ago
Milton Keynes, Buckinghamshire
Quindell Resourcing
Salary: From £22,000 to £28,000 per annum £22-28k plus bens
Posted: Yesterday
Exeter, Devon
Global Technology Solutions Ltd
Salary: £19000 - £20000 per annum + Benefits+Training
Posted: Yesterday
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £30000 - £40000 per annum + Pension, Healthcare, Profit share
Posted: Yesterday
Warrington, Cheshire
Searchability
Salary: £16000 - £20000 per annum + Shift Allowance
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 2 days ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: 4 days ago
City of London
Deerfoot IT
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 9 days ago
Abingdon, Oxford
Tessella
Salary: £20,000 to £25,000
Posted: 9 days ago