The table below looks at the statistics for the Software Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Software Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Software Support Analyst
Rank 810 855 834
Rank change year-on-year
+45 -21
Permanent jobs requiring a Software Support Analyst 94 51 77
As % of all permanent IT jobs located in the UK 0.083% 0.047% 0.066%
As % of the Job Titles category 0.088% 0.049% 0.070%
Number of salaries quoted 86 49 73
Average salary £27,500 £24,000 £29,000
Average salary % change year-on-year
+14.58% -17.24%
90% offered a salary of more than £20,000 £19,000 £20,000
10% offered a salary of more than £36,750 £35,000 £45,000
UK excluding London average salary £25,000 £24,000 £30,000
% change year-on-year
+4.16% -20.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106613 103834 110631
As % of all permanent IT jobs located in the UK 94.68% 94.68% 95.35%
Number of salaries quoted 88722 84404 95272
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,430 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Software Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Software Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Software Support Analyst Jobs Demand Trend in the UK

Software Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst within the UK.

Software Support Analyst Salary Trend in the UK

Software Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Software Support Analyst over the 3 months to 17 December 2014 within the UK.

Software Support Analyst Salary Histogram in the UK

Software Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Software Support Analyst within the UK over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 86 £25,000 +4.16% 4
South East +19 40 £28,000 +1.81% 1
London +34 16 £29,000 -4.13%
Buckinghamshire +8 15 £31,000 -4.61% 1
Milton Keynes +7 11 £28,000 -13.84% 1
South West -18 11 £21,000 -6.66%
West Midlands -5 10 £21,250 -34.61%
Berkshire +12 8 £42,000 +44.82%
Hampshire -19 8 £21,000 +10.52%
East Midlands +19 7 £32,500 - 1
Winchester -1 7 £21,000 +10.52%
Hungerford - 6 - -
Bristol - 6 £17,500 -
Northamptonshire -12 5 £32,500 -
Northampton -13 5 £32,500 -
Scotland - 5 £71,250 -
Somerset +10 4 £21,000 +5.00%
Coventry -7 4 £33,750 +3.84%
East of England -29 4 £25,000 +4.16%
Suffolk - 4 £25,000 -
Glasgow - 4 £100,000 -
Aylesbury - 4 £35,000 -
Bath +10 3 £21,000 +5.00%
West Sussex +3 3 £28,000 -22.75%
North West -5 3 £20,000 -11.11% 2
West Yorkshire -14 3 £25,000 +6.38%
Yorkshire -23 3 £25,000 +6.38%
Surrey - 3 £35,000 -
Ipswich - 3 £25,000 -
Wakefield - 3 £25,000 -

Software Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 December 2014, IT jobs within the UK that cited Software Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title.

1 106 (60.57%) SQL
2 57 (32.57%) Windows
3 46 (26.29%) SQL Server
4 44 (25.14%) Linux
5 42 (24.00%) Finance
6 40 (22.86%) Degree
7 39 (22.29%) Oracle
7 39 (22.29%) Microsoft
8 34 (19.43%) .NET
9 30 (17.14%) MS Excel
10 27 (15.43%) MS Office
11 26 (14.86%) Java
12 25 (14.29%) ITIL
13 24 (13.71%) UNIX
14 23 (13.14%) C#
15 21 (12.00%) SaaS
16 20 (11.43%) PL/SQL
17 16 (9.14%) Agile Software Development
17 16 (9.14%) Windows Server 2008
18 15 (8.57%) Toad
18 15 (8.57%) Analytical Skills
19 14 (8.00%) Apache
19 14 (8.00%) Tomcat
19 14 (8.00%) Windows 7
20 13 (7.43%) J2EE
20 13 (7.43%) Computer Science
21 11 (6.29%) HTML
21 11 (6.29%) T-SQL
21 11 (6.29%) MySQL
21 11 (6.29%) E-Commerce

Software Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 December 2014, IT jobs within the UK that cited Software Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.00%) Apache
1 14 (8.00%) Tomcat
2 9 (5.14%) SharePoint
3 8 (4.57%) IIS
4 2 (1.14%) DNN
4 2 (1.14%) WordPress
4 2 (1.14%) Kentico
4 2 (1.14%) Joomla!
4 2 (1.14%) CMS
5 1 (0.57%) SharePoint 2010
5 1 (0.57%) GlassFish
Applications
1 30 (17.14%) MS Excel
2 27 (15.43%) MS Office
3 1 (0.57%) Spreadsheet
Business Applications
1 4 (2.29%) SAP Oil and Gas
2 3 (1.71%) Dynamics CRM
3 1 (0.57%) Remedy ITSM
3 1 (0.57%) Dynamics AX
Cloud Services
1 21 (12.00%) SaaS
2 1 (0.57%) Microsoft Azure
Communications & Networking
1 2 (1.14%) Firewall
1 2 (1.14%) LAN
1 2 (1.14%) WAN
1 2 (1.14%) TCP/IP
2 1 (0.57%) FTP
2 1 (0.57%) HTTP
2 1 (0.57%) HTTPS
2 1 (0.57%) VPN
2 1 (0.57%) Internet
2 1 (0.57%) SSH
Database & Business Intelligence
1 46 (26.29%) SQL Server
2 11 (6.29%) MySQL
3 8 (4.57%) Crystal Reports
4 7 (4.00%) Oracle Reports
5 5 (2.86%) Oracle Database
6 4 (2.29%) SQL Server Reporting Services
7 3 (1.71%) SQL Server Integration Services
7 3 (1.71%) Oracle Database 11g
7 3 (1.71%) SQL Server Analysis Services
8 2 (1.14%) SQL Server 2008
8 2 (1.14%) Relational Database
8 2 (1.14%) SQL Server 2005
8 2 (1.14%) DTS
9 1 (0.57%) RDBMS
9 1 (0.57%) Oracle Database 10g
9 1 (0.57%) OLAP
9 1 (0.57%) SQL Server 2000
9 1 (0.57%) Oracle OLAP
9 1 (0.57%) PostgreSQL
Development Applications
1 15 (8.57%) Toad
2 1 (0.57%) Oracle APEX
General
1 42 (24.00%) Finance
2 10 (5.71%) Marketing
3 8 (4.57%) Telecoms
4 6 (3.43%) Retail
4 6 (3.43%) Automotive
5 4 (2.29%) Legal
5 4 (2.29%) Manufacturing
5 4 (2.29%) Electronics
6 3 (1.71%) German Language
7 2 (1.14%) Spanish Language
7 2 (1.14%) French Language
7 2 (1.14%) Back Office
7 2 (1.14%) Financial Institution
Libraries, Frameworks & Software Standards
1 34 (19.43%) .NET
2 13 (7.43%) J2EE
3 11 (6.29%) HTML
4 10 (5.71%) Spring
4 10 (5.71%) Struts
4 10 (5.71%) Hibernate
5 9 (5.14%) ASP.NET
6 8 (4.57%) CSS
7 7 (4.00%) .NET Framework
8 5 (2.86%) XML
9 4 (2.29%) Oracle Fusion
9 4 (2.29%) Middleware
10 2 (1.14%) Windows SharePoint Services
10 2 (1.14%) JSP
10 2 (1.14%) SOAP
10 2 (1.14%) Web Services
11 1 (0.57%) Flash
11 1 (0.57%) EDI
11 1 (0.57%) DHTML
11 1 (0.57%) WCF
Miscellaneous
1 15 (8.57%) Analytical Skills
2 13 (7.43%) Computer Science
3 7 (4.00%) Data Structures
4 4 (2.29%) Client/Server
4 4 (2.29%) DTV
5 3 (1.71%) Mathematics
5 3 (1.71%) Social Media
6 1 (0.57%) GIS
6 1 (0.57%) Fixed Income
6 1 (0.57%) Equities
6 1 (0.57%) Physics
6 1 (0.57%) Enterprise Software
6 1 (0.57%) Data Integration
Operating Systems
1 57 (32.57%) Windows
2 44 (25.14%) Linux
3 24 (13.71%) UNIX
4 16 (9.14%) Windows Server 2008
5 14 (8.00%) Windows 7
6 11 (6.29%) Windows Server 2003
6 11 (6.29%) Windows XP
6 11 (6.29%) Windows Server 2012
7 3 (1.71%) zOS
8 2 (1.14%) CentOS
8 2 (1.14%) Windows 8
8 2 (1.14%) SUSE
9 1 (0.57%) Solaris
9 1 (0.57%) Windows Mobile
9 1 (0.57%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (14.29%) ITIL
2 16 (9.14%) Agile Software Development
3 11 (6.29%) E-Commerce
3 11 (6.29%) Software Engineering
3 11 (6.29%) Time Management
4 10 (5.71%) Digital Marketing
4 10 (5.71%) Data Analysis
5 9 (5.14%) CRM
5 9 (5.14%) Software Testing
6 7 (4.00%) Business Intelligence
6 7 (4.00%) Network Architecture
7 6 (3.43%) Mentoring
7 6 (3.43%) Coaching
7 6 (3.43%) ITSM
8 5 (2.86%) Project Management
9 4 (2.29%) High Availability
9 4 (2.29%) Programme Management
9 4 (2.29%) ERP
9 4 (2.29%) Service Delivery
10 3 (1.71%) Service Management
Programming Languages
1 106 (60.57%) SQL
2 26 (14.86%) Java
3 23 (13.14%) C#
4 20 (11.43%) PL/SQL
5 11 (6.29%) T-SQL
6 10 (5.71%) C++
7 7 (4.00%) JavaScript
7 7 (4.00%) PHP
8 5 (2.86%) VB
8 5 (2.86%) VB.NET
9 2 (1.14%) Tcl
9 2 (1.14%) Shell Script
9 2 (1.14%) C
10 1 (0.57%) FoxPro (VFP)
10 1 (0.57%) VBA
10 1 (0.57%) Bash Shell
Qualifications
1 40 (22.86%) Degree
2 10 (5.71%) OCPJP
2 10 (5.71%) OCMJD
2 10 (5.71%) Sun Certification
3 6 (3.43%) HND
4 5 (2.86%) Security Cleared
5 3 (1.71%) CIPFA
5 3 (1.71%) ITIL Certification
6 1 (0.57%) MCSE
6 1 (0.57%) HNC
6 1 (0.57%) Microsoft Certification
6 1 (0.57%) ISTQB
Quality Assurance & Compliance
1 11 (6.29%) SLA
2 5 (2.86%) ISO 9000
3 2 (1.14%) ISO/IEC 27001
3 2 (1.14%) ISO 9001
4 1 (0.57%) Sarbanes-Oxley
System Software
1 5 (2.86%) Active Directory
Systems Management
1 1 (0.57%) Tivoli
1 1 (0.57%) FortiGate
Vendors
1 39 (22.29%) Microsoft
1 39 (22.29%) Oracle
2 10 (5.71%) Sun
3 4 (2.29%) Trapeze
3 4 (2.29%) SAP
4 3 (1.71%) Red Hat
5 2 (1.14%) Ektron
5 2 (1.14%) Google
5 2 (1.14%) Citrix
5 2 (1.14%) Cognos
6 1 (0.57%) Dell
6 1 (0.57%) TOWER Software
6 1 (0.57%) Reuters
6 1 (0.57%) Bloomberg
6 1 (0.57%) Remedy
6 1 (0.57%) Baan
6 1 (0.57%) Sage
6 1 (0.57%) Salesforce.com
6 1 (0.57%) BMC
6 1 (0.57%) Pegasus
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