The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Technician
Rank 506 596 646
Rank change year-on-year
+90 +50
Permanent jobs requiring a Support Technician 429 324 254
As % of all permanent IT jobs located in the UK 0.38% 0.29% 0.22%
As % of the Job Titles category 0.40% 0.31% 0.23%
Number of salaries quoted 355 297 227
Average salary £23,500 £25,500 £23,500
Average salary % change year-on-year
-7.84% +8.51%
90% offered a salary of more than £17,500 £18,500 £17,500
10% offered a salary of more than £30,000 £40,000 £32,500
UK excluding London average salary £23,000 £23,500 £22,614
% change year-on-year
-2.12% +3.92%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106230 104914 110587
As % of all permanent IT jobs located in the UK 94.62% 94.72% 95.33%
Number of salaries quoted 88114 86181 94870
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 26 November 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 412 £23,500 -7.84% 72
South East +29 127 £25,000 +9.89% 16
Yorkshire +8 68 £23,500 +2.17% 13
London -16 62 £28,000 -6.66% 14
South West +26 56 £25,000 -16.66% 9
West Yorkshire +5 44 £24,845 +9.20% 7
East of England -26 41 £21,500 -15.68% 4
Berkshire +39 34 £25,000 +9.89% 3
Surrey +6 34 £27,000 +14.89% 4
Leeds +17 30 £27,500 +27.90% 4
Hampshire -5 30 £20,000 -4.76% 6
North West +8 29 £22,000 +8.64% 8
Manchester +7 23 £22,500 +12.50% 5
City of London +32 21 £28,000 -20.00% 4
Dorset -4 15 £25,500 -15.00% 1
Cambridgeshire +6 14 £22,500 +39.00%
East Midlands 0 14 £22,500 - 3
Reading +15 13 £25,000 +9.89%
South Yorkshire -11 13 £23,000 -14.81% 3
West Midlands -17 13 £23,500 -22.95% 5
Nottinghamshire +13 11 £22,500 +12.50% 1
Fareham +7 11 £17,500 -16.66% 3
Hertfordshire -9 11 £22,000 -4.34%
Cambridge - 11 £22,500 -
Oxfordshire +12 10 £22,500 -5.26% 1
Somerset +12 10 £25,000 +5.57%
East Sussex -1 10 £33,500 +32.67%
Wiltshire -1 9 £21,500 -18.86% 2
Scotland -6 9 £22,500 -43.75% 1
Gloucestershire -12 9 £22,500 +2.27% 1

Support Technician
Top 30 Related IT Skills

For the 6 months to 26 November 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 527 (64.82%) Windows
2 359 (44.16%) Microsoft
3 244 (30.01%) Active Directory
3 244 (30.01%) MS Office
4 222 (27.31%) MS Excel
5 215 (26.45%) Windows 7
6 201 (24.72%) VMware
7 196 (24.11%) Windows Server 2008
8 176 (21.65%) MS Exchange
9 164 (20.17%) DNS
10 144 (17.71%) Windows Server 2003
11 137 (16.85%) DHCP
11 137 (16.85%) Citrix
11 137 (16.85%) ITIL
12 132 (16.24%) Windows XP
13 128 (15.74%) TCP/IP
14 123 (15.13%) VMware Infrastructure
15 120 (14.76%) Firewall
16 115 (14.15%) SQL
17 107 (13.16%) Windows Server 2012
18 102 (12.55%) SQL Server
19 91 (11.19%) Cisco
20 88 (10.82%) VPN
21 79 (9.72%) Microsoft Certification
22 77 (9.47%) SLA
22 77 (9.47%) Degree
23 73 (8.98%) Exchange Server 2010
24 72 (8.86%) Service Delivery
25 65 (8.00%) Internet
25 65 (8.00%) WAN

Support Technician
Top Related IT Skills by Category

For the 6 months to 26 November 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 176 (21.65%) MS Exchange
2 73 (8.98%) Exchange Server 2010
3 49 (6.03%) SharePoint
4 48 (5.90%) Exchange Server 2007
5 39 (4.80%) IIS
6 25 (3.08%) Lync
7 24 (2.95%) Exchange Server 2003
8 12 (1.48%) Exchange Server 2013
9 10 (1.23%) SharePoint 2010
10 9 (1.11%) IBM Notes
11 5 (0.62%) Apache
11 5 (0.62%) BizTalk Server
12 4 (0.49%) GroupWise
12 4 (0.49%) Blackberry Enterprise Server
12 4 (0.49%) Tomcat
13 3 (0.37%) SharePoint 2013
14 2 (0.25%) WordPress
14 2 (0.25%) SAS
15 1 (0.12%) MS Project Server
15 1 (0.12%) WorkSite
Applications
1 244 (30.01%) MS Office
2 222 (27.31%) MS Excel
3 3 (0.37%) MS PowerPoint
4 1 (0.12%) MS Project
4 1 (0.12%) MS Visio
Business Applications
1 7 (0.86%) Google Analytics
2 3 (0.37%) Dynamics GP
2 3 (0.37%) Sage 1000
3 2 (0.25%) Dynamics AX
3 2 (0.25%) Sage 200
4 1 (0.12%) Sage 50
4 1 (0.12%) Eikon
4 1 (0.12%) Oracle EBS R12
4 1 (0.12%) SAP Oil and Gas
Cloud Services
1 55 (6.77%) Office 365
2 16 (1.97%) SaaS
3 4 (0.49%) Amazon AWS
3 4 (0.49%) Google Apps
4 2 (0.25%) PaaS
4 2 (0.25%) Cloud Computing
5 1 (0.12%) Microsoft Azure
Communications & Networking
1 164 (20.17%) DNS
2 137 (16.85%) DHCP
3 128 (15.74%) TCP/IP
4 120 (14.76%) Firewall
5 88 (10.82%) VPN
6 65 (8.00%) Internet
6 65 (8.00%) WAN
7 59 (7.26%) LAN
7 59 (7.26%) SAN
7 59 (7.26%) Wireless
8 40 (4.92%) VoIP
9 39 (4.80%) Intranet
10 33 (4.06%) VLAN
11 25 (3.08%) Wi-Fi
12 21 (2.58%) IP Telephony
13 18 (2.21%) Cisco ASA
14 13 (1.60%) LDAP
15 12 (1.48%) Network Security
16 10 (1.23%) SMTP
17 9 (1.11%) Ethernet
Database & Business Intelligence
1 102 (12.55%) SQL Server
2 17 (2.09%) SQL Server 2008
3 9 (1.11%) Relational Database
3 9 (1.11%) Crystal Reports
4 6 (0.74%) MS Access
4 6 (0.74%) SQL Server 2005
4 6 (0.74%) SQL Server 2012
5 4 (0.49%) MySQL
6 3 (0.37%) Oracle Database
7 2 (0.25%) SQL Server Reporting Services
8 1 (0.12%) SQL Server Integration Services
8 1 (0.12%) SQLite
8 1 (0.12%) Oracle Discoverer
8 1 (0.12%) Oracle Reports
8 1 (0.12%) MongoDB
8 1 (0.12%) Business Intelligence Development Studio
Development Applications
1 15 (1.85%) Toad
2 10 (1.23%) Team Foundation Server
General
1 61 (7.50%) Finance
2 37 (4.55%) Retail
3 35 (4.31%) Telecoms
4 31 (3.81%) Banking
5 23 (2.83%) Marketing
6 17 (2.09%) Manufacturing
7 8 (0.98%) Legal
8 6 (0.74%) Investment Banking
9 5 (0.62%) Advertising
9 5 (0.62%) Games
9 5 (0.62%) German Language
10 4 (0.49%) General Ledger
10 4 (0.49%) Law
11 3 (0.37%) Pharmaceutical
11 3 (0.37%) Local Government
11 3 (0.37%) Military
12 2 (0.25%) Financial Institution
12 2 (0.25%) Electronics
12 2 (0.25%) Automotive
12 2 (0.25%) Multimedia
Libraries, Frameworks & Software Standards
1 21 (2.58%) .NET
2 14 (1.72%) XML
3 13 (1.60%) XSL
3 13 (1.60%) COM+
4 12 (1.48%) HTML
5 8 (0.98%) ASP.NET
6 7 (0.86%) .NET Framework
7 4 (0.49%) EDI
8 3 (0.37%) COM
9 1 (0.12%) SOAP
9 1 (0.12%) XSLT
9 1 (0.12%) Flash
9 1 (0.12%) WSH
9 1 (0.12%) Middleware
9 1 (0.12%) X-Windows
9 1 (0.12%) EDIFACT
9 1 (0.12%) WCF
9 1 (0.12%) WPF
9 1 (0.12%) HTML5
Miscellaneous
1 64 (7.87%) Analytical Skills
2 32 (3.94%) Management Information System
2 32 (3.94%) Blackberry
3 20 (2.46%) iPhone
4 15 (1.85%) iPad
5 14 (1.72%) Streaming Media
6 11 (1.35%) Video Conferencing
7 9 (1.11%) Computer Science
8 8 (0.98%) EPoS
9 6 (0.74%) PDA
9 6 (0.74%) Mathematics
9 6 (0.74%) Enterprise Software
10 5 (0.62%) Kindle
10 5 (0.62%) Streaming Video
11 4 (0.49%) Thin Client
11 4 (0.49%) Smartphone
11 4 (0.49%) iSeries
11 4 (0.49%) Data Protection Act
11 4 (0.49%) Fat Client
12 2 (0.25%) Tandem
Operating Systems
1 527 (64.82%) Windows
2 215 (26.45%) Windows 7
3 196 (24.11%) Windows Server 2008
4 144 (17.71%) Windows Server 2003
5 132 (16.24%) Windows XP
6 107 (13.16%) Windows Server 2012
7 63 (7.75%) Linux
8 55 (6.77%) Windows 8
9 38 (4.67%) Android
10 36 (4.43%) Mac OS X
11 29 (3.57%) Windows Vista
12 18 (2.21%) UNIX
13 16 (1.97%) Apple iOS
14 11 (1.35%) Windows 2000
15 6 (0.74%) Ubuntu
15 6 (0.74%) CentOS
16 5 (0.62%) Windows Mobile
17 4 (0.49%) Solaris
18 3 (0.37%) Windows 2000 Server
19 2 (0.25%) Mac OS
Processes & Methodologies
1 137 (16.85%) ITIL
2 72 (8.86%) Service Delivery
3 25 (3.08%) Disaster Recovery
3 25 (3.08%) Service Management
4 19 (2.34%) Performance Management
5 15 (1.85%) ITSM
6 14 (1.72%) Agile Software Development
7 13 (1.60%) ERP
7 13 (1.60%) Coaching
8 12 (1.48%) Root Cause Analysis
9 11 (1.35%) Change Control
9 11 (1.35%) Business Intelligence
10 10 (1.23%) CRM
10 10 (1.23%) Change Management
10 10 (1.23%) Data Protection
10 10 (1.23%) Time Management
11 9 (1.11%) Customer Insight
11 9 (1.11%) Project Management
11 9 (1.11%) Line Management
12 8 (0.98%) Mentoring
Programming Languages
1 115 (14.15%) SQL
2 20 (2.46%) VB
3 18 (2.21%) PL/SQL
4 17 (2.09%) C#
4 17 (2.09%) T-SQL
5 14 (1.72%) VBScript
6 11 (1.35%) VBA
7 10 (1.23%) JavaScript
8 9 (1.11%) PowerShell
9 7 (0.86%) VB.NET
9 7 (0.86%) VB6
10 5 (0.62%) C
11 2 (0.25%) Java
11 2 (0.25%) C++
11 2 (0.25%) PHP
12 1 (0.12%) RPG
12 1 (0.12%) COBOL
12 1 (0.12%) ABAP
12 1 (0.12%) Bash Shell
12 1 (0.12%) Python
Qualifications
1 79 (9.72%) Microsoft Certification
2 77 (9.47%) Degree
3 53 (6.52%) MCP
4 38 (4.67%) MCSE
5 31 (3.81%) A+ Certification
6 21 (2.58%) CCNA
6 21 (2.58%) MCSA
6 21 (2.58%) Cisco Certification
7 18 (2.21%) VMware Certified Professional (VCP)
8 17 (2.09%) MCITP
9 16 (1.97%) Security Cleared
10 15 (1.85%) ITIL Certification
11 12 (1.48%) ITIL Foundation Certificate
11 12 (1.48%) MCDST
12 8 (0.98%) SC Cleared
13 7 (0.86%) Citrix Certification
13 7 (0.86%) CCVP
14 6 (0.74%) CCA
15 5 (0.62%) PhD
15 5 (0.62%) HND
Quality Assurance & Compliance
1 77 (9.47%) SLA
2 27 (3.32%) ISO 9001
3 20 (2.46%) QA
4 2 (0.25%) Sarbanes-Oxley
5 1 (0.12%) ISO 14001
5 1 (0.12%) ISO/IEC 27001
5 1 (0.12%) HL7
System Software
1 244 (30.01%) Active Directory
2 123 (15.13%) VMware Infrastructure
3 53 (6.52%) Hyper-V
4 31 (3.81%) XenApp
5 27 (3.32%) vSphere
6 16 (1.97%) VMware ESX
7 11 (1.35%) XenServer
7 11 (1.35%) XenDesktop
8 9 (1.11%) VMware ESXi
9 6 (0.74%) Microsoft Virtual Server
9 6 (0.74%) Terminal Services
10 2 (0.25%) VMware Server
11 1 (0.12%) NFS
11 1 (0.12%) FreeRADIUS
11 1 (0.12%) Citrix Presentation Server
Systems Management
1 33 (4.06%) Backup Exec
2 13 (1.60%) SCCM
3 9 (1.11%) EMC NetWorker
3 9 (1.11%) NetCrunch
4 8 (0.98%) WSUS
4 8 (0.98%) Norton AntiVirus
5 3 (0.37%) SCOM
5 3 (0.37%) SCVMM
5 3 (0.37%) Symantec Endpoint Protection
6 2 (0.25%) McAfee ePO
7 1 (0.12%) SCDPM
7 1 (0.12%) Windows Intune
7 1 (0.12%) Sysprep
7 1 (0.12%) DameWare
7 1 (0.12%) Systems Management Server (SMS)
7 1 (0.12%) OpenView Configuration Management
Vendors
1 359 (44.16%) Microsoft
2 201 (24.72%) VMware
3 137 (16.85%) Citrix
4 91 (11.19%) Cisco
5 63 (7.75%) Apple
6 51 (6.27%) HP
7 49 (6.03%) EMC
8 32 (3.94%) Dell
9 24 (2.95%) Symantec
10 18 (2.21%) DataCore
11 16 (1.97%) Avaya
12 14 (1.72%) Sage
13 13 (1.60%) Veeam
14 12 (1.48%) Mitel
14 12 (1.48%) SonicWALL
15 11 (1.35%) Google
15 11 (1.35%) Adobe
15 11 (1.35%) Oracle
15 11 (1.35%) SAP
16 10 (1.23%) Splunk
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £21000 - £26000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
RM Education
Salary: £15000 - £18500 per annum + £800 bonus
Posted: 2 hours ago
Grays, Essex
Pure Resourcing Solutions
Salary: £18,000 - £20,000 pa
Posted: 2 hours ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 3 hours ago
Solihull, West Midlands (County)
Next Move IT
Salary: £18000 - £23000 per annum + Benefits
Posted: 4 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 hours ago
London
Roc Search
Salary: £18000 - £22000 per annum
Posted: 21 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 22 hours ago
Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 22 hours ago
Leicester, Leicestershire
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: Yesterday
Willenhall, West Midlands (County)
Coburg Banks IT
Salary: £17000 - £17500 per annum + Pension, Healthcare
Posted: Yesterday
Barnet, Hertfordshire
Synergy Plus
Salary: From £20,000 to £25,000 per annum Company Car - Home Data Connection
Posted: Yesterday
Manchester, Lancashire
Harvey Nash plc
Salary: £16000 - £20000 per annum
Posted: Yesterday
Warrington, Cheshire
Evolution Recruitment Solutions
Salary: 17,000 + Shift Allowance
Posted: Yesterday
Leeds, West Yorkshire
Harvey Nash plc
Salary: £22000 - £26000 per annum + benefits
Posted: Yesterday
Cheshire
Rullion IT Plus
Salary: £15000 - £17000 per annum
Posted: 2 days ago
City, London
Rosemont Consulting Ltd
Salary: From £30,000 to £36,000 per annum Plus Benefits
Posted: 2 days ago
Greater Manchester
Harvey Nash plc
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago
Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £21000.00 - £27000.00 per annum + Benefits
Posted: 2 days ago