The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Technician
Rank 537 615 616
Rank change year-on-year
+78 +1
Permanent jobs requiring a Support Technician 387 266 288
As % of all permanent IT jobs located in the UK 0.34% 0.25% 0.25%
As % of the Job Titles category 0.36% 0.27% 0.26%
Number of salaries quoted 280 250 258
Average salary £24,690 £24,646 £23,446
Average salary % change year-on-year
+0.17% +5.11%
90% offered a salary of more than £19,000 £19,000 £16,000
10% offered a salary of more than £32,500 £38,550 £35,000
UK excluding London average salary £23,000 £23,500 £23,000
% change year-on-year
-2.12% +2.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108452 100082 111127
As % of all permanent IT jobs located in the UK 94.43% 94.24% 95.12%
Number of salaries quoted 87684 82974 94899
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 28 August 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +61 358 £24,690 +1.81% 70
South East +2 95 £22,500 -4.25% 19
London +22 80 £28,000 -6.66% 19
East of England 0 49 £25,000 +1.43% 3
Berkshire +44 46 £22,500 -1.09% 6
South West -15 38 £25,000 +11.11% 8
Yorkshire -18 35 £18,750 -6.25% 8
West Yorkshire -15 28 £18,250 -8.75% 7
North West -11 27 £23,250 +22.36% 8
Newbury +18 24 £40,000 +97.53%
Leeds -12 21 £17,250 -46.92% 5
Hampshire -28 18 £21,000 -10.63% 1
Hertfordshire -2 16 £26,750 +5.94% 1
City of London -6 16 £32,500 -19.75% 8
Cambridgeshire +7 15 £26,000 +10.29%
West Midlands -5 15 £25,750 -14.16% 2
Dorset 0 13 £27,500 +37.50% 1
East Midlands -19 13 £21,500 -14.00% 3
Bournemouth +2 12 £27,500 -8.33% 1
Wiltshire -6 12 £23,500 -1.05% 2
Scotland 0 11 £22,000 -37.14%
Swindon 0 11 £23,500 +17.50%
Maidenhead - 11 - -
Bedfordshire +1 10 £20,250 -17.83%
Cheshire -1 10 £21,500 +13.15% 4
Manchester -7 10 £27,250 +36.25% 3
Nottingham +3 9 £21,500 -10.41% 2
Nottinghamshire +2 9 £21,500 -10.41% 2
Cambridge -1 9 £26,000 +15.55%
Surrey -15 8 £21,250 -22.72% 5

Support Technician
Top 30 Related IT Skills

For the 6 months to 28 August 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 483 (65.18%) Windows
2 363 (48.99%) Microsoft
3 246 (33.20%) Active Directory
4 244 (32.93%) MS Office
5 209 (28.21%) Windows 7
6 206 (27.80%) MS Excel
7 178 (24.02%) VMware
8 168 (22.67%) Windows Server 2008
9 164 (22.13%) MS Exchange
10 122 (16.46%) Citrix
11 119 (16.06%) Windows Server 2003
12 110 (14.84%) VMware Infrastructure
13 109 (14.71%) DNS
14 108 (14.57%) TCP/IP
15 107 (14.44%) Windows XP
15 107 (14.44%) ITIL
16 103 (13.90%) SQL
17 94 (12.69%) Cisco
18 92 (12.42%) Windows Server 2012
19 91 (12.28%) Firewall
20 83 (11.20%) Finance
21 80 (10.80%) DHCP
21 80 (10.80%) SQL Server
22 76 (10.26%) Degree
23 73 (9.85%) VPN
24 72 (9.72%) Exchange Server 2010
25 69 (9.31%) Linux
26 68 (9.18%) SLA
27 66 (8.91%) Microsoft Certification
28 64 (8.64%) Service Delivery

Support Technician
Top Related IT Skills by Category

For the 6 months to 28 August 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 164 (22.13%) MS Exchange
2 72 (9.72%) Exchange Server 2010
3 30 (4.05%) SharePoint
4 27 (3.64%) Exchange Server 2007
5 26 (3.51%) IIS
6 25 (3.37%) Exchange Server 2003
7 13 (1.75%) Lync
7 13 (1.75%) Exchange Server 2013
8 11 (1.48%) IBM Notes
8 11 (1.48%) Blackberry Enterprise Server
9 8 (1.08%) SharePoint 2010
10 6 (0.81%) Apache
10 6 (0.81%) BizTalk Server
10 6 (0.81%) SharePoint 2013
11 5 (0.67%) JOnAS
11 5 (0.67%) GlassFish
11 5 (0.67%) Tomcat
12 2 (0.27%) Confluence
13 1 (0.13%) MS Project Server
13 1 (0.13%) Site Server
Applications
1 244 (32.93%) MS Office
2 206 (27.80%) MS Excel
3 4 (0.54%) AutoCAD
3 4 (0.54%) MS PowerPoint
4 3 (0.40%) MS Visio
Business Applications
1 7 (0.94%) Dynamics CRM
2 5 (0.67%) Google Analytics
3 4 (0.54%) Teamcenter
4 3 (0.40%) Dynamics GP
4 3 (0.40%) Sage 1000
4 3 (0.40%) Sage 200
5 2 (0.27%) SalesLogix
6 1 (0.13%) Dynamics AX
6 1 (0.13%) assyst
6 1 (0.13%) Eikon
6 1 (0.13%) Epicor Tropos
6 1 (0.13%) Agresso
Cloud Services
1 41 (5.53%) Office 365
2 12 (1.62%) SaaS
3 2 (0.27%) PaaS
3 2 (0.27%) Amazon AWS
4 1 (0.13%) Google Apps
Communications & Networking
1 109 (14.71%) DNS
2 108 (14.57%) TCP/IP
3 91 (12.28%) Firewall
4 80 (10.80%) DHCP
5 73 (9.85%) VPN
6 49 (6.61%) Internet
6 49 (6.61%) LAN
7 45 (6.07%) WAN
8 40 (5.40%) SAN
9 33 (4.45%) VoIP
10 25 (3.37%) Wireless
11 24 (3.24%) VLAN
12 18 (2.43%) Wi-Fi
12 18 (2.43%) Intranet
13 13 (1.75%) IP Telephony
14 11 (1.48%) Ethernet
15 10 (1.35%) ADSL
15 10 (1.35%) Broadband
16 9 (1.21%) Network Security
17 8 (1.08%) ISDN
Database & Business Intelligence
1 80 (10.80%) SQL Server
2 13 (1.75%) SQL Server 2008
3 11 (1.48%) SQL Server 2012
4 9 (1.21%) Crystal Reports
5 7 (0.94%) Oracle Database
5 7 (0.94%) MySQL
6 6 (0.81%) Relational Database
6 6 (0.81%) SQL Server Reporting Services
6 6 (0.81%) SQL Server 2005
6 6 (0.81%) SQL Server Integration Services
7 5 (0.67%) MS Access
8 3 (0.40%) Oracle Database 11g
8 3 (0.40%) Data Warehouse
9 2 (0.27%) SQL Server 2000
9 2 (0.27%) PostgreSQL
9 2 (0.27%) SQL Server Analysis Services
10 1 (0.13%) Microsoft Analysis Services
10 1 (0.13%) SQLite
10 1 (0.13%) MongoDB
10 1 (0.13%) RDBMS
Development Applications
1 8 (1.08%) Toad
2 5 (0.67%) JIRA
3 3 (0.40%) Team Foundation Server
4 2 (0.27%) SQL Server Management Studio (SSMS)
5 1 (0.13%) Visual Studio Tools for Office
5 1 (0.13%) Visual Studio
5 1 (0.13%) MSI
General
1 83 (11.20%) Finance
2 37 (4.99%) Telecoms
3 36 (4.86%) Retail
4 27 (3.64%) Banking
5 16 (2.16%) Marketing
6 12 (1.62%) German Language
7 11 (1.48%) Manufacturing
8 8 (1.08%) Advertising
8 8 (1.08%) French Language
8 8 (1.08%) Local Government
9 6 (0.81%) Spanish Language
10 5 (0.67%) Law
10 5 (0.67%) Legal
11 4 (0.54%) Italian Language
12 3 (0.40%) Investment Banking
12 3 (0.40%) Games
12 3 (0.40%) Pharmaceutical
12 3 (0.40%) Financial Institution
13 2 (0.27%) Automotive
13 2 (0.27%) Military
Libraries, Frameworks & Software Standards
1 19 (2.56%) .NET
2 13 (1.75%) XML
3 10 (1.35%) HTML
3 10 (1.35%) XSL
4 8 (1.08%) .NET Framework
5 7 (0.94%) ASP.NET
6 4 (0.54%) COM
6 4 (0.54%) WCF
7 3 (0.40%) WF
7 3 (0.40%) ADO.NET Entity Framework
7 3 (0.40%) EDI
7 3 (0.40%) Web Services
7 3 (0.40%) COM+
8 1 (0.13%) WPF
8 1 (0.13%) HTML5
8 1 (0.13%) WSH
8 1 (0.13%) Flash
8 1 (0.13%) CSS
8 1 (0.13%) ADO.NET
8 1 (0.13%) XSLT
Miscellaneous
1 42 (5.67%) Blackberry
2 27 (3.64%) Management Information System
3 24 (3.24%) iPhone
4 18 (2.43%) Kindle
5 15 (2.02%) iPad
6 12 (1.62%) Streaming Media
7 8 (1.08%) EPoS
7 8 (1.08%) Thin Client
7 8 (1.08%) Fat Client
8 7 (0.94%) Computer Science
8 7 (0.94%) PDA
8 7 (0.94%) Video Conferencing
8 7 (0.94%) Clustering
9 5 (0.67%) Streaming Video
10 4 (0.54%) Replication
10 4 (0.54%) VLE
10 4 (0.54%) Enterprise Software
10 4 (0.54%) New Media
10 4 (0.54%) Mathematics
10 4 (0.54%) Smartphone
Operating Systems
1 483 (65.18%) Windows
2 209 (28.21%) Windows 7
3 168 (22.67%) Windows Server 2008
4 119 (16.06%) Windows Server 2003
5 107 (14.44%) Windows XP
6 92 (12.42%) Windows Server 2012
7 69 (9.31%) Linux
8 64 (8.64%) Windows 8
9 36 (4.86%) Mac OS X
10 18 (2.43%) Windows Vista
11 17 (2.29%) UNIX
12 16 (2.16%) Android
13 13 (1.75%) Ubuntu
13 13 (1.75%) Mac OS
14 8 (1.08%) Windows 2000
15 7 (0.94%) CentOS
16 6 (0.81%) Apple iOS
17 5 (0.67%) Windows 2000 Server
17 5 (0.67%) Solaris
18 4 (0.54%) SUSE
Processes & Methodologies
1 107 (14.44%) ITIL
2 64 (8.64%) Service Delivery
3 24 (3.24%) Disaster Recovery
3 24 (3.24%) CRM
4 21 (2.83%) Service Management
5 18 (2.43%) Incident Management
6 13 (1.75%) Time Management
6 13 (1.75%) Project Management
7 12 (1.62%) Performance Management
8 11 (1.48%) ERP
9 10 (1.35%) E-Commerce
10 9 (1.21%) Root Cause Analysis
10 9 (1.21%) Business Intelligence
11 8 (1.08%) Change Management
11 8 (1.08%) Validation
11 8 (1.08%) Software Deployment
11 8 (1.08%) Asset Management
12 7 (0.94%) Software Testing
12 7 (0.94%) Network Management
12 7 (0.94%) Analytics
Programming Languages
1 103 (13.90%) SQL
2 15 (2.02%) VB
2 15 (2.02%) T-SQL
2 15 (2.02%) C#
3 12 (1.62%) VBScript
4 11 (1.48%) PL/SQL
5 9 (1.21%) Java
5 9 (1.21%) VBA
6 8 (1.08%) Python
6 8 (1.08%) VB6
7 7 (0.94%) PowerShell
7 7 (0.94%) JavaScript
8 6 (0.81%) Bash Shell
9 5 (0.67%) Perl
9 5 (0.67%) PHP
9 5 (0.67%) C
9 5 (0.67%) VB.NET
10 3 (0.40%) Ruby
10 3 (0.40%) Shell Script
Qualifications
1 76 (10.26%) Degree
2 66 (8.91%) Microsoft Certification
3 47 (6.34%) MCP
4 31 (4.18%) Cisco Certification
4 31 (4.18%) MCSE
5 27 (3.64%) CCNA
6 20 (2.70%) Security Cleared
7 14 (1.89%) MCSA
7 14 (1.89%) MCITP
8 13 (1.75%) SC Cleared
8 13 (1.75%) A+ Certification
9 11 (1.48%) VMware Certified Professional (VCP)
10 10 (1.35%) ITIL Certification
10 10 (1.35%) MCDST
11 6 (0.81%) HND
12 4 (0.54%) NVQ Level 3
13 3 (0.40%) CCA
13 3 (0.40%) Citrix Certification
14 2 (0.27%) Project+ Certification
14 2 (0.27%) CCVP
Quality Assurance & Compliance
1 68 (9.18%) SLA
2 25 (3.37%) ISO 9001
3 24 (3.24%) QA
4 2 (0.27%) Sarbanes-Oxley
4 2 (0.27%) ISO/IEC 27001
5 1 (0.13%) HL7
5 1 (0.13%) ISO 14001
System Software
1 246 (33.20%) Active Directory
2 110 (14.84%) VMware Infrastructure
3 37 (4.99%) Hyper-V
4 22 (2.97%) XenApp
5 21 (2.83%) vSphere
6 12 (1.62%) Terminal Services
6 12 (1.62%) VMware ESXi
7 10 (1.35%) VMware ESX
8 8 (1.08%) XenDesktop
9 6 (0.81%) Microsoft App-V
10 3 (0.40%) Xen
10 3 (0.40%) Microsoft Virtual Server
10 3 (0.40%) XenServer
11 2 (0.27%) Citrix Presentation Server
12 1 (0.13%) UAG
12 1 (0.13%) FreeRADIUS
12 1 (0.13%) Terminal Server
12 1 (0.13%) NFS
Systems Management
1 28 (3.78%) Backup Exec
2 16 (2.16%) SCCM
3 9 (1.21%) WSUS
3 9 (1.21%) Norton AntiVirus
4 5 (0.67%) SCOM
5 4 (0.54%) Nagios
6 3 (0.40%) SCVMM
6 3 (0.40%) OpenView
7 2 (0.27%) Control-M
7 2 (0.27%) Foglight
7 2 (0.27%) NetCrunch
7 2 (0.27%) McAfee ePO
7 2 (0.27%) EMC NetWorker
8 1 (0.13%) Sysprep
8 1 (0.13%) Opsview
Vendors
1 363 (48.99%) Microsoft
2 178 (24.02%) VMware
3 122 (16.46%) Citrix
4 94 (12.69%) Cisco
5 49 (6.61%) HP
6 40 (5.40%) Apple
7 30 (4.05%) Dell
8 28 (3.78%) EMC
9 24 (3.24%) Symantec
10 18 (2.43%) DataCore
11 17 (2.29%) Oracle
12 14 (1.89%) IBM
12 14 (1.89%) Sage
13 13 (1.75%) Avaya
14 11 (1.48%) Lotus
15 10 (1.35%) McAfee
15 10 (1.35%) Bloomberg
16 9 (1.21%) Salesforce.com
16 9 (1.21%) Remedy
17 8 (1.08%) Red Hat
Manchester, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 14 hours ago
Brighton, East Sussex
Connectus
Salary: £30000 - £37000 per annum
Posted: 14 hours ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 14 hours ago
Lincoln, Lincolnshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 15 hours ago
London
Bespoke Careers
Salary: From £20,000 to £30,000 per annum
Posted: 19 hours ago
Surrey
Deerfoot IT Resources Ltd
Salary: £26000 - £28000 per annum
Posted: 20 hours ago
Winsford, Cheshire
Roc Search
Salary: £22000 - £24000 per annum
Posted: 20 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 21 hours ago
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: 21 hours ago
Essex
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 21 hours ago
Leeds, Yorkshire
RM Education
Salary: £16k - £18.5k per annum + £800 bonus
Posted: 22 hours ago
Leeds, Yorkshire
RM Education
Salary: car + bonus
Posted: 22 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 23 hours ago
Leeds, Yorkshire
RM Education
Salary: £15k - £18.5k per annum + £800 bonus
Posted: Yesterday
City, London
Explore Recruitment Solutions
Salary: £26000 - £35000 per annum
Posted: Yesterday
Huddersfield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: Yesterday
Dorking, Surrey
Evolution Recruitment Solutions
Salary: 20.000 - 23.000
Posted: Yesterday
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: Yesterday
Oxfordshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday