The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Technician
Rank 551 571 602
Rank change year-on-year
+20 +31
Permanent jobs requiring a Support Technician 360 365 291
As % of all permanent IT jobs located in the UK 0.34% 0.31% 0.27%
As % of the Job Titles category 0.36% 0.33% 0.28%
Number of salaries quoted 313 321 270
Average salary £23,000 £24,000 £23,125
Average salary % change year-on-year
-4.16% +3.78%
90% offered a salary of more than £19,000 £19,000 £18,000
10% offered a salary of more than £35,000 £34,000 £35,000
UK excluding London average salary £21,750 £23,000 £22,500
% change year-on-year
-5.43% +2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 22 May 2015 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 350 £23,000 -5.15% 65
London +39 102 £30,000 +7.14% 9
South East -21 71 £22,000 -8.33% 19
South West +4 50 £20,000 -25.23% 3
East of England +23 48 £23,500 -6.93% 10
East Midlands +32 39 £20,000 -11.11% 1
Bedfordshire - 21 £20,500 -
Nottinghamshire +17 20 £22,500 +4.65%
Nottingham +1 18 £22,500 +4.65%
City of London +30 16 £28,500 -12.30% 2
Oxfordshire +25 16 £22,000 -2.22% 1
North West -2 16 £22,500 +5.88% 10
Surrey +16 15 £22,500 -15.09% 1
Cornwall +3 15 £20,000 -9.09%
Hertfordshire +5 13 £27,500 - 3
Derbyshire +20 12 £19,000 -15.55%
Somerset +21 11 £19,000 -32.14%
Kent +19 11 £17,500 -25.53% 2
Guildford +14 11 £22,500 -6.25%
West Midlands -9 11 £22,000 +12.82% 7
Manchester +15 10 £19,500 -8.23% 7
Berkshire +3 10 £19,000 -17.39% 4
Wiltshire -2 10 £20,375 -11.41%
Chesterfield +21 9 £19,000 -15.55%
Yorkshire -9 9 £20,000 -19.19% 4
Cambridgeshire +6 8 £27,500 +37.50% 1
Luton - 8 £23,500 -
Swindon +9 7 £20,000 -
Hampshire -36 7 £22,000 -8.33% 1
Sevenoaks - 7 £17,500 -

Support Technician
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 510 (70.34%) Windows
2 383 (52.83%) Microsoft
3 342 (47.17%) Active Directory
4 200 (27.59%) MS Office
5 184 (25.38%) VMware
6 182 (25.10%) MS Excel
7 180 (24.83%) MS Exchange
8 179 (24.69%) Windows 7
9 170 (23.45%) Windows Server 2008
10 162 (22.34%) TCP/IP
11 144 (19.86%) Windows Server 2012
12 141 (19.45%) Citrix
13 136 (18.76%) DNS
14 134 (18.48%) ITIL
15 119 (16.41%) DHCP
16 116 (16.00%) Windows Server 2003
17 114 (15.72%) VMware Infrastructure
18 110 (15.17%) Windows 8
19 102 (14.07%) Windows XP
19 102 (14.07%) Firewall
20 97 (13.38%) Blackberry
21 95 (13.10%) Microsoft Certification
22 93 (12.83%) SQL
23 90 (12.41%) SQL Server
24 86 (11.86%) VPN
25 84 (11.59%) Apple
26 76 (10.48%) LAN
26 76 (10.48%) WAN
27 73 (10.07%) Cisco
27 73 (10.07%) Exchange Server 2010

Support Technician
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 180 (24.83%) MS Exchange
2 73 (10.07%) Exchange Server 2010
3 60 (8.28%) SharePoint
4 46 (6.34%) Exchange Server 2013
5 43 (5.93%) Exchange Server 2007
6 39 (5.38%) Lync
7 20 (2.76%) Apache
7 20 (2.76%) IIS
8 19 (2.62%) Blackberry Enterprise Server
8 19 (2.62%) Exchange Server 2003
9 17 (2.34%) SharePoint 2013
10 12 (1.66%) Tomcat
11 8 (1.10%) IBM Notes
12 6 (0.83%) SharePoint 2010
13 5 (0.69%) nginx
14 4 (0.55%) Moodle
15 3 (0.41%) WebLogic
15 3 (0.41%) CMS
15 3 (0.41%) Drupal
15 3 (0.41%) GlassFish
Applications
1 200 (27.59%) MS Office
2 182 (25.10%) MS Excel
3 9 (1.24%) Adobe Creative Suite
4 4 (0.55%) MS Visio
5 2 (0.28%) Spreadsheet
5 2 (0.28%) InDesign
5 2 (0.28%) AutoCAD
5 2 (0.28%) Acrobat
6 1 (0.14%) MS Project
6 1 (0.14%) MS PowerPoint
Business Applications
1 7 (0.97%) Dynamics NAV
1 7 (0.97%) Dynamics GP
2 6 (0.83%) Dynamics CRM
3 2 (0.28%) Sage 200
3 2 (0.28%) HiPortfolio
3 2 (0.28%) Pegasus Opera
3 2 (0.28%) Exchequer
4 1 (0.14%) Summit
4 1 (0.14%) Magento
4 1 (0.14%) Retail-J
4 1 (0.14%) Line 500
4 1 (0.14%) Sage 1000
4 1 (0.14%) Oracle Payables
Cloud Services
1 59 (8.14%) Office 365
2 5 (0.69%) Cloud Computing
3 4 (0.55%) SaaS
4 3 (0.41%) Amazon EC2
4 3 (0.41%) Amazon S3
4 3 (0.41%) Microsoft Azure
4 3 (0.41%) Amazon AWS
5 1 (0.14%) Google Apps
5 1 (0.14%) OneDrive
Communications & Networking
1 162 (22.34%) TCP/IP
2 136 (18.76%) DNS
3 119 (16.41%) DHCP
4 102 (14.07%) Firewall
5 86 (11.86%) VPN
6 76 (10.48%) LAN
6 76 (10.48%) WAN
7 50 (6.90%) Internet
8 49 (6.76%) Wireless
9 33 (4.55%) VoIP
10 32 (4.41%) SAN
11 23 (3.17%) Wi-Fi
12 22 (3.03%) ADSL
13 21 (2.90%) Intranet
14 18 (2.48%) IP Telephony
15 14 (1.93%) Ethernet
16 13 (1.79%) Broadband
17 12 (1.66%) VLAN
18 10 (1.38%) WLAN
19 8 (1.10%) Cisco ASA
Database & Business Intelligence
1 90 (12.41%) SQL Server
2 21 (2.90%) SQL Server 2008
3 18 (2.48%) SQL Server 2012
4 14 (1.93%) MySQL
5 7 (0.97%) Crystal Reports
6 3 (0.41%) SQL Server Integration Services
6 3 (0.41%) SQL Server 2005
6 3 (0.41%) Oracle Database
7 2 (0.28%) Relational Database
8 1 (0.14%) BusinessObjects
8 1 (0.14%) EDRMS
8 1 (0.14%) MS Access
8 1 (0.14%) Data Mining
8 1 (0.14%) PostgreSQL
8 1 (0.14%) SQL Server Reporting Services
8 1 (0.14%) Crystal Dashboard Design
Development Applications
1 1 (0.14%) Toad
General
1 59 (8.14%) Finance
2 34 (4.69%) Telecoms
3 26 (3.59%) Marketing
4 25 (3.45%) Manufacturing
5 18 (2.48%) Retail
6 16 (2.21%) Banking
7 9 (1.24%) Legal
8 7 (0.97%) Electronics
8 7 (0.97%) Back Office
9 5 (0.69%) Advertising
10 4 (0.55%) Multimedia
10 4 (0.55%) Automotive
10 4 (0.55%) Games
11 3 (0.41%) Investment Banking
12 2 (0.28%) Local Government
12 2 (0.28%) Pharmaceutical
13 1 (0.14%) Law
13 1 (0.14%) Financial Institution
Libraries, Frameworks & Software Standards
1 12 (1.66%) .NET
2 6 (0.83%) HTML
3 5 (0.69%) Web Services
4 4 (0.55%) ASP.NET
5 3 (0.41%) Middleware
5 3 (0.41%) XML
5 3 (0.41%) XSL
5 3 (0.41%) Java EE
6 2 (0.28%) .NET Framework
6 2 (0.28%) LAMP
7 1 (0.14%) MAPI
7 1 (0.14%) COM+
7 1 (0.14%) CSS
7 1 (0.14%) Flash
7 1 (0.14%) Application Packaging
Miscellaneous
1 97 (13.38%) Blackberry
2 37 (5.10%) Analytical Skills
3 34 (4.69%) iPhone
4 31 (4.28%) iPad
5 22 (3.03%) Video Conferencing
6 14 (1.93%) Mathematics
7 12 (1.66%) Management Information System
8 7 (0.97%) NHS
9 6 (0.83%) Digital Media
9 6 (0.83%) Fat Client
9 6 (0.83%) VLE
9 6 (0.83%) Thin Client
10 5 (0.69%) EPoS
10 5 (0.69%) Open Source
10 5 (0.69%) Enterprise Software
11 4 (0.55%) Computer Science
11 4 (0.55%) Statistics
12 3 (0.41%) Biometrics
12 3 (0.41%) Replication
12 3 (0.41%) Social Media
Operating Systems
1 510 (70.34%) Windows
2 179 (24.69%) Windows 7
3 170 (23.45%) Windows Server 2008
4 144 (19.86%) Windows Server 2012
5 116 (16.00%) Windows Server 2003
6 110 (15.17%) Windows 8
7 102 (14.07%) Windows XP
8 71 (9.79%) Linux
9 58 (8.00%) Android
10 49 (6.76%) Apple iOS
11 47 (6.48%) Mac OS X
12 32 (4.41%) UNIX
13 24 (3.31%) Mac OS
14 22 (3.03%) Windows Vista
15 13 (1.79%) Solaris
16 6 (0.83%) CentOS
17 4 (0.55%) Ubuntu
17 4 (0.55%) Windows 2000 Server
18 2 (0.28%) Embedded Linux
18 2 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 134 (18.48%) ITIL
2 55 (7.59%) Service Delivery
3 15 (2.07%) Time Management
4 14 (1.93%) CRM
5 13 (1.79%) Kalman Filter
6 12 (1.66%) Software Deployment
6 12 (1.66%) Service Management
6 12 (1.66%) Disaster Recovery
7 11 (1.52%) ITSM
7 11 (1.52%) Change Management
8 10 (1.38%) Incident Management
8 10 (1.38%) ERP
9 8 (1.10%) Mobile Device Management
9 8 (1.10%) Information Security
9 8 (1.10%) Asset Management
9 8 (1.10%) Migration
10 7 (0.97%) System Testing
10 7 (0.97%) Network Management
10 7 (0.97%) Signal Processing
10 7 (0.97%) Root Cause Analysis
Programming Languages
1 93 (12.83%) SQL
2 16 (2.21%) PowerShell
3 12 (1.66%) T-SQL
4 8 (1.10%) C
4 8 (1.10%) Java
5 7 (0.97%) PHP
6 6 (0.83%) VB
7 5 (0.69%) VBScript
7 5 (0.69%) C#
8 3 (0.41%) JavaScript
8 3 (0.41%) Perl
8 3 (0.41%) VBA
8 3 (0.41%) Ruby
9 2 (0.28%) VB.NET
9 2 (0.28%) Shell Script
10 1 (0.14%) ABAP
10 1 (0.14%) C++
10 1 (0.14%) PL/SQL
10 1 (0.14%) VB6
Qualifications
1 95 (13.10%) Microsoft Certification
2 58 (8.00%) MCP
3 43 (5.93%) Degree
4 42 (5.79%) MCSA
5 37 (5.10%) MCSE
6 35 (4.83%) A+ Certification
7 24 (3.31%) CCNA
7 24 (3.31%) Cisco Certification
8 15 (2.07%) MCTS
9 14 (1.93%) VMware Certified Professional (VCP)
10 12 (1.66%) HND
11 9 (1.24%) Security Cleared
12 8 (1.10%) PhD
12 8 (1.10%) HNC
12 8 (1.10%) CCNP
13 7 (0.97%) MCITP
14 6 (0.83%) MCDST
15 5 (0.69%) CCA
15 5 (0.69%) Citrix Certification
16 3 (0.41%) ITIL Certification
Quality Assurance & Compliance
1 69 (9.52%) SLA
2 8 (1.10%) ISO 9001
3 3 (0.41%) ISO/IEC 27001
3 3 (0.41%) QA
4 1 (0.14%) ISO 14001
4 1 (0.14%) PCI DSS
System Software
1 342 (47.17%) Active Directory
2 114 (15.72%) VMware Infrastructure
3 40 (5.52%) XenApp
4 37 (5.10%) vSphere
5 28 (3.86%) Hyper-V
6 8 (1.10%) XenServer
7 7 (0.97%) VMware ESX
7 7 (0.97%) VMware Workstation
8 6 (0.83%) VMware ESXi
9 5 (0.69%) Terminal Server
10 4 (0.55%) Citrix Presentation Server
11 3 (0.41%) XenDesktop
12 2 (0.28%) Forefront TMG
13 1 (0.14%) Terminal Services
13 1 (0.14%) ISA Server
13 1 (0.14%) VMware Server
13 1 (0.14%) Microsoft Virtual Server
13 1 (0.14%) VirtualBox
13 1 (0.14%) KVM
Systems Management
1 34 (4.69%) SCCM
2 13 (1.79%) Backup Exec
2 13 (1.79%) Casper Suite
3 5 (0.69%) Foglight
3 5 (0.69%) WSUS
4 4 (0.55%) Symantec Endpoint Protection
5 2 (0.28%) Zenoss
6 1 (0.14%) Nagios
6 1 (0.14%) ARCserve
6 1 (0.14%) Norton AntiVirus
6 1 (0.14%) MAILsweeper
6 1 (0.14%) DameWare
6 1 (0.14%) Opsview
Vendors
1 383 (52.83%) Microsoft
2 184 (25.38%) VMware
3 141 (19.45%) Citrix
4 84 (11.59%) Apple
5 73 (10.07%) Cisco
6 48 (6.62%) HP
7 32 (4.41%) Oracle
8 19 (2.62%) Symantec
9 18 (2.48%) EMC
10 14 (1.93%) Avaya
10 14 (1.93%) Dell
11 13 (1.79%) IronPort
12 12 (1.66%) Adobe
12 12 (1.66%) Bloomberg
13 11 (1.52%) Veeam
14 10 (1.38%) Sophos
15 8 (1.10%) Polycom
15 8 (1.10%) Mitel
15 8 (1.10%) Lotus
15 8 (1.10%) Red Hat
London
ARC IT Recruitment Ltd
Salary: £32500 Per Annum
Posted: 22 hours ago
Glasgow, Lanarkshire
Experis Ltd
Posted: 23 hours ago
Eastbourne, East Sussex
Oscar Associates (UK) Ltd
Salary: £23000 - £27000 per annum
Posted: 23 hours ago
Manchester, Lancashire
EPSN Workforce UK Ltd
Salary: From £18,000 to £25,000 per annum Plus Corp Bens
Posted: 23 hours ago
Stroud, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 23 hours ago
Essex
RBW Consulting
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Shoreham-By-Sea, West Sussex
Connectus
Salary: £25000 - £30000 per annum
Posted: Yesterday
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: Yesterday
Chester, Cheshire
Applause IT Innovation
Salary: £20000 - £25000 per annum + Including Car Allowance +Bens
Posted: Yesterday
Fakenham, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: Yesterday
Addlestone, Surrey
Software Personnel International
Posted: Yesterday
Manchester, Lancashire
Rullion IT Plus
Salary: £18000 - £24000 per annum
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £32000 - £35000 per annum
Posted: 2 days ago
Tunbridge Wells, Kent
Bluetownonline
Posted: 2 days ago
High Wycombe, Buckinghamshire
Greywood Associates Limited
Salary: £16000 - £18000 per annum + exc benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 2 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 2 days ago
Rugby, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 2 days ago
Evesham, Worcestershire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 2 days ago