The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Technician
Rank 528 594 623
Rank change year-on-year
+66 +29
Permanent jobs requiring a Support Technician 438 274 279
As % of all permanent IT jobs located in the UK 0.38% 0.26% 0.24%
As % of the Job Titles category 0.41% 0.28% 0.25%
Number of salaries quoted 329 261 253
Average salary £24,690 £24,000 £23,000
Average salary % change year-on-year
+2.87% +4.34%
90% offered a salary of more than £19,000 £19,000 £16,000
10% offered a salary of more than £32,500 £40,000 £35,000
UK excluding London average salary £23,000 £22,875 £22,500
% change year-on-year
+0.54% +1.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 18 September 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +56 410 £24,595 +4.65% 81
South East +40 120 £24,750 +7.60% 25
London +8 87 £28,000 -6.66% 13
Berkshire +42 52 £25,000 +9.89% 4
South West +13 49 £25,000 +12.35% 14
East of England -6 46 £22,500 -8.70% 2
Yorkshire -25 39 £20,000 - 6
North West +5 32 £22,500 +21.62% 12
West Yorkshire -20 31 £17,875 -22.28% 5
Leeds -4 25 £17,250 -46.92% 3
City of London +10 24 £29,750 -22.72% 6
Newbury +30 22 £40,000 +97.53%
Hampshire -23 19 £21,000 -8.69% 4
Hertfordshire -3 18 £27,000 +9.09% 1
Surrey -12 18 £23,000 -8.00% 6
Wiltshire +6 15 £23,500 -6.00% 3
Cambridgeshire +1 15 £26,000 +10.29% 1
East Midlands -27 15 £21,750 -3.33% 4
West Midlands -30 15 £25,750 +11.95% 2
Dorset -1 13 £27,500 +37.50%
Manchester -3 13 £27,000 +42.10% 7
Cheshire -6 13 £21,250 +11.84% 2
Scotland -11 13 £22,000 -48.23% 1
Bournemouth -1 12 £27,500 -8.33%
Swindon +9 11 £23,500 +17.50%
Bedfordshire -1 10 £20,250 -17.83%
Nottinghamshire +9 9 £22,000 -8.33%
Nottingham +4 9 £22,000 -8.33%
East Sussex -16 9 £33,500 +59.52% 3
Cambridge +1 8 £24,250 +7.77%

Support Technician
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 504 (64.53%) Windows
2 366 (46.86%) Microsoft
3 249 (31.88%) Active Directory
4 244 (31.24%) MS Office
5 217 (27.78%) Windows 7
6 205 (26.25%) MS Excel
7 190 (24.33%) VMware
8 181 (23.18%) Windows Server 2008
9 170 (21.77%) MS Exchange
10 134 (17.16%) Windows Server 2003
11 131 (16.77%) Citrix
12 128 (16.39%) ITIL
13 121 (15.49%) DNS
14 116 (14.85%) VMware Infrastructure
15 114 (14.60%) TCP/IP
16 110 (14.08%) SQL
17 107 (13.70%) Windows XP
18 105 (13.44%) Firewall
19 100 (12.80%) Windows Server 2012
20 98 (12.55%) Cisco
21 93 (11.91%) DHCP
22 89 (11.40%) SQL Server
23 79 (10.12%) Finance
23 79 (10.12%) Degree
24 75 (9.60%) SLA
25 72 (9.22%) Exchange Server 2010
26 71 (9.09%) VPN
26 71 (9.09%) Linux
27 68 (8.71%) Service Delivery
28 66 (8.45%) Microsoft Certification

Support Technician
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 170 (21.77%) MS Exchange
2 72 (9.22%) Exchange Server 2010
3 33 (4.23%) IIS
4 32 (4.10%) Exchange Server 2007
4 32 (4.10%) SharePoint
5 22 (2.82%) Exchange Server 2003
6 19 (2.43%) Lync
7 14 (1.79%) Exchange Server 2013
8 10 (1.28%) IBM Notes
9 9 (1.15%) Blackberry Enterprise Server
10 7 (0.90%) SharePoint 2010
11 6 (0.77%) SharePoint 2013
11 6 (0.77%) BizTalk Server
12 5 (0.64%) Apache
13 4 (0.51%) GlassFish
13 4 (0.51%) JOnAS
13 4 (0.51%) Tomcat
14 1 (0.13%) CMS
14 1 (0.13%) Lotus Domino
14 1 (0.13%) Site Server
Applications
1 244 (31.24%) MS Office
2 205 (26.25%) MS Excel
3 4 (0.51%) MS PowerPoint
4 3 (0.38%) AutoCAD
5 2 (0.26%) MS Visio
Business Applications
1 7 (0.90%) Google Analytics
2 6 (0.77%) Dynamics CRM
3 3 (0.38%) Teamcenter
3 3 (0.38%) Dynamics GP
3 3 (0.38%) Sage 1000
3 3 (0.38%) Sage 200
4 2 (0.26%) SalesLogix
5 1 (0.13%) Agresso
5 1 (0.13%) Dynamics AX
5 1 (0.13%) assyst
5 1 (0.13%) Sage 50
5 1 (0.13%) Eikon
5 1 (0.13%) Epicor Tropos
Cloud Services
1 45 (5.76%) Office 365
2 13 (1.66%) SaaS
3 2 (0.26%) PaaS
3 2 (0.26%) Amazon AWS
4 1 (0.13%) Cloud Computing
4 1 (0.13%) Google Apps
Communications & Networking
1 121 (15.49%) DNS
2 114 (14.60%) TCP/IP
3 105 (13.44%) Firewall
4 93 (11.91%) DHCP
5 71 (9.09%) VPN
6 55 (7.04%) Internet
7 51 (6.53%) LAN
7 51 (6.53%) SAN
8 50 (6.40%) WAN
9 45 (5.76%) VoIP
10 31 (3.97%) Wireless
11 28 (3.59%) VLAN
12 22 (2.82%) Wi-Fi
12 22 (2.82%) Intranet
13 18 (2.30%) IP Telephony
14 13 (1.66%) Cisco ASA
15 12 (1.54%) Ethernet
16 10 (1.28%) LDAP
16 10 (1.28%) ADSL
16 10 (1.28%) Broadband
Database & Business Intelligence
1 89 (11.40%) SQL Server
2 15 (1.92%) SQL Server 2008
3 11 (1.41%) SQL Server 2012
4 7 (0.90%) Crystal Reports
4 7 (0.90%) MySQL
4 7 (0.90%) Oracle Database
5 6 (0.77%) Relational Database
6 5 (0.64%) SQL Server Reporting Services
7 4 (0.51%) SQL Server 2005
7 4 (0.51%) SQL Server Integration Services
7 4 (0.51%) MS Access
8 3 (0.38%) Oracle Database 11g
9 2 (0.26%) SQL Server 2000
9 2 (0.26%) PostgreSQL
10 1 (0.13%) Oracle Reports
10 1 (0.13%) Data Warehouse
10 1 (0.13%) RDBMS
10 1 (0.13%) Microsoft Analysis Services
10 1 (0.13%) SQL Server Analysis Services
10 1 (0.13%) SQLite
Development Applications
1 11 (1.41%) Toad
2 6 (0.77%) Team Foundation Server
3 4 (0.51%) JIRA
4 1 (0.13%) MSI
4 1 (0.13%) SQL Server Management Studio (SSMS)
General
1 79 (10.12%) Finance
2 42 (5.38%) Telecoms
3 36 (4.61%) Retail
4 28 (3.59%) Banking
5 18 (2.30%) Marketing
6 10 (1.28%) German Language
6 10 (1.28%) Manufacturing
7 8 (1.02%) Local Government
7 8 (1.02%) Advertising
8 7 (0.90%) French Language
9 5 (0.64%) Spanish Language
10 4 (0.51%) Italian Language
10 4 (0.51%) Games
11 3 (0.38%) Military
11 3 (0.38%) Law
11 3 (0.38%) Legal
11 3 (0.38%) Financial Institution
11 3 (0.38%) Pharmaceutical
11 3 (0.38%) Investment Banking
12 1 (0.13%) Aerospace
Libraries, Frameworks & Software Standards
1 18 (2.30%) .NET
2 12 (1.54%) XML
3 11 (1.41%) HTML
4 10 (1.28%) XSL
5 8 (1.02%) ASP.NET
6 7 (0.90%) COM+
6 7 (0.90%) .NET Framework
7 4 (0.51%) WCF
7 4 (0.51%) EDI
8 3 (0.38%) COM
8 3 (0.38%) Web Services
8 3 (0.38%) WF
8 3 (0.38%) ADO.NET Entity Framework
9 1 (0.13%) Middleware
9 1 (0.13%) Flash
9 1 (0.13%) CSS
9 1 (0.13%) XSLT
9 1 (0.13%) WSH
9 1 (0.13%) WPF
9 1 (0.13%) HTML5
Miscellaneous
1 58 (7.43%) Analytical Skills
2 34 (4.35%) Blackberry
3 27 (3.46%) Management Information System
4 23 (2.94%) iPhone
5 18 (2.30%) Kindle
6 14 (1.79%) Streaming Media
7 13 (1.66%) iPad
8 11 (1.41%) PDA
9 8 (1.02%) Fat Client
9 8 (1.02%) Computer Science
9 8 (1.02%) Thin Client
10 7 (0.90%) Clustering
10 7 (0.90%) EPoS
10 7 (0.90%) Video Conferencing
11 6 (0.77%) Smartphone
12 5 (0.64%) Streaming Video
12 5 (0.64%) Mathematics
12 5 (0.64%) iSeries
13 4 (0.51%) Enterprise Software
13 4 (0.51%) New Media
Operating Systems
1 504 (64.53%) Windows
2 217 (27.78%) Windows 7
3 181 (23.18%) Windows Server 2008
4 134 (17.16%) Windows Server 2003
5 107 (13.70%) Windows XP
6 100 (12.80%) Windows Server 2012
7 71 (9.09%) Linux
8 65 (8.32%) Windows 8
9 37 (4.74%) Mac OS X
10 20 (2.56%) Android
11 19 (2.43%) Windows Vista
12 16 (2.05%) UNIX
13 12 (1.54%) Ubuntu
14 11 (1.41%) Mac OS
15 10 (1.28%) Apple iOS
16 6 (0.77%) CentOS
17 5 (0.64%) Solaris
17 5 (0.64%) Windows 2000
18 4 (0.51%) Windows 2000 Server
18 4 (0.51%) Debian
Processes & Methodologies
1 128 (16.39%) ITIL
2 68 (8.71%) Service Delivery
3 26 (3.33%) Disaster Recovery
4 23 (2.94%) Service Management
5 19 (2.43%) CRM
5 19 (2.43%) Coaching
6 18 (2.30%) Incident Management
7 14 (1.79%) Time Management
8 13 (1.66%) ERP
8 13 (1.66%) Performance Management
9 12 (1.54%) Agile Software Development
10 11 (1.41%) Change Management
10 11 (1.41%) Project Management
11 9 (1.15%) Business Intelligence
11 9 (1.15%) Customer Insight
11 9 (1.15%) Root Cause Analysis
12 8 (1.02%) Analytics
12 8 (1.02%) Validation
13 7 (0.90%) Asset Management
13 7 (0.90%) E-Commerce
Programming Languages
1 110 (14.08%) SQL
2 16 (2.05%) C#
3 14 (1.79%) PL/SQL
3 14 (1.79%) VB
4 13 (1.66%) T-SQL
5 11 (1.41%) VBScript
6 8 (1.02%) PowerShell
6 8 (1.02%) JavaScript
6 8 (1.02%) VBA
7 7 (0.90%) Java
7 7 (0.90%) VB6
8 5 (0.64%) C
8 5 (0.64%) Python
9 4 (0.51%) Perl
9 4 (0.51%) PHP
9 4 (0.51%) VB.NET
10 3 (0.38%) Ruby
10 3 (0.38%) Bash Shell
Qualifications
1 79 (10.12%) Degree
2 66 (8.45%) Microsoft Certification
3 52 (6.66%) MCP
4 34 (4.35%) Cisco Certification
5 30 (3.84%) CCNA
6 29 (3.71%) MCSE
7 21 (2.69%) Security Cleared
8 15 (1.92%) A+ Certification
8 15 (1.92%) ITIL Certification
9 14 (1.79%) VMware Certified Professional (VCP)
10 13 (1.66%) SC Cleared
10 13 (1.66%) MCITP
11 10 (1.28%) MCDST
11 10 (1.28%) MCSA
12 6 (0.77%) HND
13 5 (0.64%) CCVP
13 5 (0.64%) ITIL Foundation Certificate
14 4 (0.51%) NVQ Level 3
14 4 (0.51%) PhD
15 3 (0.38%) CCA
Quality Assurance & Compliance
1 75 (9.60%) SLA
2 29 (3.71%) ISO 9001
3 22 (2.82%) QA
4 3 (0.38%) Sarbanes-Oxley
5 2 (0.26%) ISO/IEC 27001
6 1 (0.13%) ISO 14001
6 1 (0.13%) HL7
System Software
1 249 (31.88%) Active Directory
2 116 (14.85%) VMware Infrastructure
3 40 (5.12%) Hyper-V
4 24 (3.07%) XenApp
5 20 (2.56%) vSphere
6 12 (1.54%) VMware ESXi
6 12 (1.54%) Terminal Services
7 10 (1.28%) VMware ESX
8 8 (1.02%) XenServer
9 6 (0.77%) XenDesktop
10 4 (0.51%) Microsoft Virtual Server
10 4 (0.51%) Microsoft App-V
11 2 (0.26%) Citrix Presentation Server
12 1 (0.13%) NFS
12 1 (0.13%) Xen
12 1 (0.13%) FreeRADIUS
12 1 (0.13%) UAG
Systems Management
1 34 (4.35%) Backup Exec
2 14 (1.79%) SCCM
3 9 (1.15%) Norton AntiVirus
4 8 (1.02%) WSUS
5 5 (0.64%) EMC NetWorker
5 5 (0.64%) SCOM
5 5 (0.64%) NetCrunch
6 3 (0.38%) OpenView
6 3 (0.38%) SCVMM
7 2 (0.26%) Foglight
8 1 (0.13%) Control-M
8 1 (0.13%) Nagios
8 1 (0.13%) Sysprep
8 1 (0.13%) McAfee ePO
8 1 (0.13%) Opsview
Vendors
1 366 (46.86%) Microsoft
2 190 (24.33%) VMware
3 131 (16.77%) Citrix
4 98 (12.55%) Cisco
5 54 (6.91%) HP
6 45 (5.76%) Apple
7 37 (4.74%) EMC
8 32 (4.10%) Dell
9 26 (3.33%) Symantec
10 20 (2.56%) DataCore
11 18 (2.30%) Oracle
12 15 (1.92%) IBM
12 15 (1.92%) Sage
13 14 (1.79%) Avaya
14 13 (1.66%) Veeam
15 10 (1.28%) Adobe
15 10 (1.28%) Lotus
16 9 (1.15%) McAfee
16 9 (1.15%) Bloomberg
16 9 (1.15%) LANDesk
Winchester, Hampshire
Premier Group Recruitment
Salary: £18000 per annum + Benefits
Posted: 2 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £21000.00 per annum
Posted: 2 hours ago
Buckinghamshire
set2recruit
Salary: £18000 - £25000 Per Annum bonus
Posted: 3 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £27000 per annum + Benefits
Posted: 7 hours ago
Abingdon, Oxfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 11 hours ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 11 hours ago
Stratford-Upon-Avon, Warwickshire
Senitor Associates
Salary: £24000 per annum + great company!
Posted: 12 hours ago
Preston, Lancashire
Harvey Nash plc
Posted: Yesterday
Shepperton, Middlesex
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Leeds, Yorkshire
RM Education
Salary: £15k - £18.5k per annum + £800 bonus
Posted: Yesterday
Milton Keynes, Buckinghamshire
Cognita Schools
Salary: Competitive
Posted: Yesterday
Northamptonshire
Cognita Schools
Salary: £22,440 per annum Competitive
Posted: Yesterday
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Buckinghamshire
Connectus
Salary: £22500 - £25000 per annum
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: Yesterday
Bath, Avon
Roc Search
Salary: £20000 - £30000 per annum + BENEFITS
Posted: 2 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £38000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 2 days ago