The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Technician
Rank 567 551 613
Rank change year-on-year
-16 +62
Permanent jobs requiring a Support Technician 347 382 266
As % of all permanent IT jobs located in the UK 0.32% 0.33% 0.25%
As % of the Job Titles category 0.34% 0.35% 0.27%
Number of salaries quoted 304 277 250
Average salary £23,500 £24,690 £24,646
Average salary % change year-on-year
-4.81% +0.17%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £32,000 £32,500 £38,550
UK excluding London average salary £22,750 £23,000 £23,500
% change year-on-year
-1.08% -2.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103166 108467 100157
As % of all permanent IT jobs located in the UK 94.20% 94.53% 94.28%
Number of salaries quoted 85861 87695 83035
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 28 August 2015 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 326 £23,500 -4.81% 46
South East -12 68 £22,500 - 10
London -7 61 £26,000 -7.14% 7
North West +32 55 £23,000 +2.22% 15
East of England -5 45 £22,500 -10.00%
South West -20 39 £21,750 -17.14% 8
Manchester +24 32 £24,000 -12.72% 9
Yorkshire +10 31 £23,500 +23.68% 2
East Midlands +6 21 £21,500 - 1
Cheshire +13 18 £22,750 +5.81% 3
Hampshire +6 18 £21,000 - 4
City of London +26 17 £28,500 -12.30% 2
Wiltshire +4 17 £21,000 -10.63% 2
West Yorkshire -4 17 £22,000 +18.91%
Hertfordshire -9 16 £27,500 +2.80%
Scotland +6 15 £24,250 +10.22% 1
York +9 14 £23,500 - 1
North Yorkshire +3 14 £23,500 +3.29% 1
Bedfordshire +14 13 £20,500 +1.23%
Leeds +7 12 £24,000 +39.13%
Surrey +6 10 £23,250 +9.41% 1
Dorset +1 10 £28,000 +1.81% 2
Swindon +10 9 £21,000 -10.63%
Berkshire -26 9 £25,750 +14.44% 2
Basingstoke +26 8 £22,000 -2.22% 1
Oxfordshire +7 8 £21,000 +5.00%
Kent +6 8 £19,000 -11.62% 1
Bournemouth -5 8 £28,000 +1.81% 1
Derbyshire -6 8 £20,250 -3.57% 1
Nottingham -7 8 £22,250 +3.48%

Support Technician
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 464 (65.91%) Windows
2 355 (50.43%) Microsoft
3 338 (48.01%) Active Directory
4 174 (24.72%) MS Office
5 159 (22.59%) Windows 7
6 154 (21.88%) VMware
7 147 (20.88%) MS Excel
8 140 (19.89%) MS Exchange
9 131 (18.61%) Windows Server 2008
10 125 (17.76%) TCP/IP
11 120 (17.05%) Windows Server 2012
12 118 (16.76%) Citrix
13 109 (15.48%) Windows 8
14 107 (15.20%) VMware Infrastructure
15 99 (14.06%) LAN
15 99 (14.06%) ITIL
16 96 (13.64%) DNS
17 94 (13.35%) Windows Server 2003
17 94 (13.35%) WAN
18 87 (12.36%) SQL
19 83 (11.79%) DHCP
20 78 (11.08%) Blackberry
20 78 (11.08%) Finance
21 77 (10.94%) Windows XP
21 77 (10.94%) Microsoft Certification
22 71 (10.09%) VPN
23 69 (9.80%) Office 365
24 68 (9.66%) SLA
25 64 (9.09%) SQL Server
26 60 (8.52%) Cisco

Support Technician
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 140 (19.89%) MS Exchange
2 48 (6.82%) Exchange Server 2010
3 46 (6.53%) SharePoint
4 44 (6.25%) Exchange Server 2013
5 33 (4.69%) Exchange Server 2007
6 32 (4.55%) Lync
7 18 (2.56%) Exchange Server 2003
8 13 (1.85%) Blackberry Enterprise Server
9 12 (1.70%) IIS
10 10 (1.42%) IBM Notes
11 8 (1.14%) SharePoint 2013
12 5 (0.71%) SharePoint 2010
13 4 (0.57%) Tomcat
14 2 (0.28%) SharePoint Server
14 2 (0.28%) WorkSite
15 1 (0.14%) Tuxedo
15 1 (0.14%) SAS
Applications
1 174 (24.72%) MS Office
2 147 (20.88%) MS Excel
3 5 (0.71%) Adobe Creative Suite
4 3 (0.43%) Spreadsheet
4 3 (0.43%) PowerPivot
5 2 (0.28%) MS Visio
5 2 (0.28%) Acrobat
5 2 (0.28%) AutoCAD
5 2 (0.28%) InDesign
6 1 (0.14%) MS Project
Business Applications
1 19 (2.70%) Dynamics GP
2 7 (0.99%) Dynamics CRM
3 6 (0.85%) Dynamics NAV
4 5 (0.71%) Oracle Payables
5 4 (0.57%) Sage 200
5 4 (0.57%) Exchequer
5 4 (0.57%) Pegasus Opera
6 2 (0.28%) Sage CRM
7 1 (0.14%) Dynamics AX
7 1 (0.14%) HiPortfolio
7 1 (0.14%) Summit
7 1 (0.14%) SAP Oil and Gas
7 1 (0.14%) Retail-J
7 1 (0.14%) Line 500
7 1 (0.14%) Sage 1000
Cloud Services
1 69 (9.80%) Office 365
2 5 (0.71%) Microsoft Azure
2 5 (0.71%) Amazon AWS
3 4 (0.57%) Cloud Computing
4 3 (0.43%) Amazon EC2
4 3 (0.43%) Amazon S3
4 3 (0.43%) Google Apps
5 2 (0.28%) OneDrive
6 1 (0.14%) Google Drive
Communications & Networking
1 125 (17.76%) TCP/IP
2 99 (14.06%) LAN
3 96 (13.64%) DNS
4 94 (13.35%) WAN
5 83 (11.79%) DHCP
6 71 (10.09%) VPN
7 59 (8.38%) Firewall
8 43 (6.11%) SAN
9 41 (5.82%) VoIP
10 35 (4.97%) Wi-Fi
11 33 (4.69%) Wireless
12 25 (3.55%) VLAN
13 24 (3.41%) Ethernet
14 22 (3.13%) Internet
15 15 (2.13%) WLAN
16 14 (1.99%) IP Telephony
17 13 (1.85%) ADSL
18 12 (1.70%) Cisco ASA
19 9 (1.28%) Broadband
20 8 (1.14%) FTP
Database & Business Intelligence
1 64 (9.09%) SQL Server
2 13 (1.85%) Crystal Reports
2 13 (1.85%) SQL Server 2012
3 10 (1.42%) Data Mining
4 6 (0.85%) MySQL
4 6 (0.85%) SQL Server Integration Services
4 6 (0.85%) SQL Server 2008
5 5 (0.71%) SQL Server Reporting Services
6 4 (0.57%) MS Access
6 4 (0.57%) BusinessObjects
6 4 (0.57%) SQL Server 2000
7 3 (0.43%) OLAP
7 3 (0.43%) PostgreSQL
7 3 (0.43%) SQL Server 2005
7 3 (0.43%) Oracle OLAP
7 3 (0.43%) Relational Database
7 3 (0.43%) OLAP Cube
8 1 (0.14%) Crystal Dashboard Design
8 1 (0.14%) Oracle Database
8 1 (0.14%) Ingres
Development Applications
1 3 (0.43%) Yeoman
2 1 (0.14%) Hudson
General
1 78 (11.08%) Finance
2 38 (5.40%) Telecoms
3 31 (4.40%) Retail
4 30 (4.26%) Banking
5 22 (3.13%) Marketing
6 19 (2.70%) Manufacturing
7 10 (1.42%) Back Office
8 8 (1.14%) Law
9 6 (0.85%) Legal
9 6 (0.85%) Investment Banking
9 6 (0.85%) Electronics
9 6 (0.85%) Front Office
10 5 (0.71%) Multimedia
11 4 (0.57%) Local Government
11 4 (0.57%) Advertising
11 4 (0.57%) Automotive
12 3 (0.43%) Publishing
13 2 (0.28%) Pharmaceutical
13 2 (0.28%) Financial Institution
Libraries, Frameworks & Software Standards
1 11 (1.56%) HTML
2 10 (1.42%) .NET
2 10 (1.42%) Web Services
3 7 (0.99%) XML
4 4 (0.57%) 802.1X
5 3 (0.43%) ASP.NET
6 1 (0.14%) COM
6 1 (0.14%) Middleware
6 1 (0.14%) Application Packaging
Miscellaneous
1 78 (11.08%) Blackberry
2 38 (5.40%) iPad
3 33 (4.69%) iPhone
4 32 (4.55%) Analytical Skills
5 25 (3.55%) Video Conferencing
6 10 (1.42%) Management Information System
7 9 (1.28%) Mathematics
7 9 (1.28%) Digital Media
7 9 (1.28%) Private Cloud
8 8 (1.14%) iSeries
9 7 (0.99%) Computer Science
10 6 (0.85%) Statistics
11 5 (0.71%) Replication
11 5 (0.71%) Fixed Income
11 5 (0.71%) EPoS
11 5 (0.71%) Data Centre
12 4 (0.57%) VLE
12 4 (0.57%) SecurID
12 4 (0.57%) Enterprise Software
13 3 (0.43%) Xbox
Operating Systems
1 464 (65.91%) Windows
2 159 (22.59%) Windows 7
3 131 (18.61%) Windows Server 2008
4 120 (17.05%) Windows Server 2012
5 109 (15.48%) Windows 8
6 94 (13.35%) Windows Server 2003
7 77 (10.94%) Windows XP
8 48 (6.82%) Android
9 46 (6.53%) Linux
10 43 (6.11%) Mac OS X
11 42 (5.97%) Apple iOS
12 36 (5.11%) Windows Vista
13 14 (1.99%) UNIX
13 14 (1.99%) Mac OS
14 5 (0.71%) OS/400
15 4 (0.57%) Solaris
16 3 (0.43%) Windows Mobile
17 2 (0.28%) Windows Phone
18 1 (0.14%) Windows 2000 Server
18 1 (0.14%) Red Hat Enterprise Linux
Processes & Methodologies
1 99 (14.06%) ITIL
2 30 (4.26%) Time Management
3 26 (3.69%) Service Delivery
3 26 (3.69%) Disaster Recovery
4 20 (2.84%) Change Management
5 18 (2.56%) CRM
5 18 (2.56%) Software Deployment
6 17 (2.41%) Incident Management
7 16 (2.27%) Software Testing
8 13 (1.85%) Kalman Filter
9 12 (1.70%) Asset Management
10 10 (1.42%) Business Intelligence
10 10 (1.42%) Problem Management
10 10 (1.42%) System Testing
11 9 (1.28%) ITIL V3
11 9 (1.28%) Service Management
11 9 (1.28%) Mobile Device Management
12 8 (1.14%) Mentoring
13 7 (0.99%) Server Building
13 7 (0.99%) ERP
Programming Languages
1 87 (12.36%) SQL
2 13 (1.85%) T-SQL
3 12 (1.70%) C
4 8 (1.14%) PowerShell
5 6 (0.85%) VB
5 6 (0.85%) JavaScript
6 5 (0.71%) C#
6 5 (0.71%) Java
7 4 (0.57%) VBScript
8 3 (0.43%) VB6
9 2 (0.28%) PL/SQL
9 2 (0.28%) Bash Shell
10 1 (0.14%) sed
10 1 (0.14%) COBOL
10 1 (0.14%) PHP
10 1 (0.14%) Ruby
10 1 (0.14%) C-shell
10 1 (0.14%) Python
10 1 (0.14%) Shell Script
10 1 (0.14%) AWK
Qualifications
1 77 (10.94%) Microsoft Certification
2 46 (6.53%) Degree
3 34 (4.83%) MCP
4 32 (4.55%) MCSA
5 28 (3.98%) MCSE
6 27 (3.84%) A+ Certification
7 25 (3.55%) CCNA
7 25 (3.55%) Cisco Certification
8 12 (1.70%) Security Cleared
9 11 (1.56%) MCTS
10 9 (1.28%) VMware Certified Professional (VCP)
10 9 (1.28%) HND
11 8 (1.14%) PhD
11 8 (1.14%) CCNP
12 6 (0.85%) HNC
12 6 (0.85%) MCITP
12 6 (0.85%) Network+ Certification
12 6 (0.85%) SC Cleared
13 5 (0.71%) CCENT
13 5 (0.71%) CCA
Quality Assurance & Compliance
1 68 (9.66%) SLA
2 6 (0.85%) ISO/IEC 27001
3 3 (0.43%) ISO 9001
3 3 (0.43%) PCI DSS
4 1 (0.14%) QA
4 1 (0.14%) Sarbanes-Oxley
4 1 (0.14%) ISO 14001
System Software
1 338 (48.01%) Active Directory
2 107 (15.20%) VMware Infrastructure
3 35 (4.97%) XenApp
4 33 (4.69%) Hyper-V
5 26 (3.69%) vSphere
6 14 (1.99%) Terminal Services
7 8 (1.14%) XenServer
8 6 (0.85%) Terminal Server
9 5 (0.71%) Citrix Presentation Server
10 4 (0.57%) VMware ESX
10 4 (0.57%) VMware ESXi
11 2 (0.28%) VMware Server
12 1 (0.14%) Xen
12 1 (0.14%) Microsoft Virtual Server
12 1 (0.14%) ISA Server
12 1 (0.14%) Forefront TMG
12 1 (0.14%) XenDesktop
Systems Management
1 29 (4.12%) SCCM
2 16 (2.27%) Backup Exec
3 10 (1.42%) Casper Suite
4 4 (0.57%) WMI
4 4 (0.57%) WhatsUp Gold
4 4 (0.57%) FortiGate
4 4 (0.57%) Symantec Endpoint Protection
5 2 (0.28%) ARCserve
6 1 (0.14%) MAILsweeper
6 1 (0.14%) DameWare
6 1 (0.14%) WSUS
6 1 (0.14%) Sysprep
Vendors
1 355 (50.43%) Microsoft
2 154 (21.88%) VMware
3 118 (16.76%) Citrix
4 60 (8.52%) Cisco
5 50 (7.10%) Apple
6 40 (5.68%) HP
7 24 (3.41%) Oracle
7 24 (3.41%) IronPort
8 20 (2.84%) Bloomberg
9 19 (2.70%) Symantec
10 18 (2.56%) Dell
11 16 (2.27%) Avaya
11 16 (2.27%) RightFax
12 14 (1.99%) FactSet
12 14 (1.99%) Trend Micro
12 14 (1.99%) SimCorp
13 12 (1.70%) Sophos
14 11 (1.56%) Sage
14 11 (1.56%) EMC
14 11 (1.56%) Veeam
Reading, Berkshire
Greywood Associates Limited
Salary: £24000 - £28000 per annum + bens
Posted: 2 days ago
City, London
Polar Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 2 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £26000 - £30000 per annum + training & benefits
Posted: 2 days ago
West Sussex
Marcus Donald People
Salary: £20000 - £22000 per annum
Posted: 3 days ago
Dorset
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 3 days ago
Manchester, Lancashire
Lloyds Banking Group
Posted: 3 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum + Company Car, Laptop and Phone
Posted: 5 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £35000 - £48000 per week + Bonus
Posted: 5 days ago
Cheshire
Mortimer Spinks
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17500 per annum + Benefits
Posted: 5 days ago
Cheshire
Opus IT Consulting
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 5 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £23000 - £25000 per annum + bens
Posted: 5 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 6 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
City, London
ninesharp
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 6 days ago
South West London
Pygmalion Cloud Solutions
Salary: From £25,000 to £40,000 per annum Plus Benefits
Posted: 12 days ago
Liverpool, Merseyside
JB Leitch Ltd
Salary: From £13,000 to £16,000 per annum
Posted: 18 days ago