The first table below looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Support Technician
Rank 560 604 661
Rank change year-on-year
+44 +57
Permanent jobs requiring a Support Technician 370 295 250
As % of all permanent IT jobs located in the UK 0.31% 0.27% 0.20%
As % of the Job Titles category 0.33% 0.28% 0.21%
Number of salaries quoted 324 267 222
Average salary £24,000 £22,500 £23,000
Average salary % change year-on-year
+6.66% -2.17%
90% offered a salary of more than £19,000 £17,000 £18,000
10% offered a salary of more than £35,000 £35,000 £32,450
UK excluding London average salary £23,000 £22,000 £22,000
% change year-on-year
+4.54% -
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
112468 104615 118208
As % of all permanent IT jobs located in the UK 94.52% 94.70% 94.82%
Number of salaries quoted 91225 86993 101313
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 24 April 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +44 356 £24,000 +6.66% 30
London +16 106 £28,000 -3.44% 11
South East -1 89 £24,000 +6.66% 5
Hampshire +13 38 £24,000 +33.33% 1
Yorkshire -14 37 £21,000 +5.00%
East of England -8 36 £27,500 -4.76% 1
South West +5 34 £22,500 - 6
West Yorkshire +3 27 £21,090 +5.44%
Leeds -4 26 £21,045 +5.22%
City of London +2 23 £32,500 -13.33% 6
North West -15 23 £22,000 +4.76% 4
Surrey +28 21 £26,500 -1.85%
Southampton +12 17 £22,500 -8.16%
East Midlands 0 17 £21,500 +2.38% 1
Norfolk +14 13 £30,000 +25.00%
West Midlands +5 12 £19,499 -7.14% 1
Farnborough +4 11 £24,000 +41.17%
Manchester +2 11 £22,000 +7.31% 3
Cambridgeshire - 9 £17,500 -
West Sussex +1 8 £23,000 +15.00% 1
East Yorkshire -4 8 £20,500 +20.58%
Nottingham +11 7 £21,500 +26.47%
Berkshire +6 7 £23,000 -8.00% 2
Nottinghamshire 0 7 £21,500 +17.80%
Newbury 0 7 £23,000 -8.00% 1
Devon -3 7 £37,500 +78.57% 1
Oxfordshire -14 7 £22,500 -
Merseyside -15 7 £24,000 +6.66% 1
Liverpool -17 7 £24,000 +6.66%
Essex -21 7 £28,500 -18.57% 1

Support Technician
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 413 (69.88%) Windows
2 323 (54.65%) Microsoft
3 245 (41.46%) Active Directory
4 201 (34.01%) MS Office
5 195 (32.99%) Windows 7
6 169 (28.60%) MS Excel
7 163 (27.58%) Windows Server 2008
8 154 (26.06%) MS Exchange
9 146 (24.70%) VMware
10 121 (20.47%) Microsoft Certification
11 114 (19.29%) Windows XP
12 111 (18.78%) Citrix
13 101 (17.09%) Windows Server 2003
14 100 (16.92%) VMware Infrastructure
15 98 (16.58%) TCP/IP
16 88 (14.89%) DNS
16 88 (14.89%) ITIL
17 87 (14.72%) Windows Server 2012
18 84 (14.21%) SQL
19 82 (13.87%) Cisco
20 81 (13.71%) Finance
21 80 (13.54%) Degree
22 79 (13.37%) Windows 8
23 70 (11.84%) Firewall
24 61 (10.32%) Exchange Server 2010
25 60 (10.15%) Linux
26 59 (9.98%) MCSE
27 53 (8.97%) SQL Server
27 53 (8.97%) VPN
28 50 (8.46%) Hyper-V

Support Technician
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 154 (26.06%) MS Exchange
2 61 (10.32%) Exchange Server 2010
3 27 (4.57%) Exchange Server 2003
3 27 (4.57%) Exchange Server 2007
4 22 (3.72%) SharePoint
4 22 (3.72%) Blackberry Enterprise Server
5 14 (2.37%) IBM Notes
6 12 (2.03%) Exchange Server 2013
7 11 (1.86%) IIS
8 10 (1.69%) Apache
9 9 (1.52%) JOnAS
10 8 (1.35%) Lync
10 8 (1.35%) Tomcat
11 6 (1.02%) SharePoint 2010
12 5 (0.85%) GlassFish
13 3 (0.51%) Site Server
13 3 (0.51%) SharePoint 2013
14 2 (0.34%) WebSphere
14 2 (0.34%) Confluence
14 2 (0.34%) WebSphere Application Server
Applications
1 201 (34.01%) MS Office
2 169 (28.60%) MS Excel
3 8 (1.35%) MS PowerPoint
4 5 (0.85%) MS Visio
5 3 (0.51%) AutoCAD
6 1 (0.17%) InfoPath
Business Applications
1 14 (2.37%) Dynamics CRM
2 3 (0.51%) Teamcenter
3 1 (0.17%) Epicor Vantage
3 1 (0.17%) assyst
3 1 (0.17%) Misys Midas
3 1 (0.17%) SalesLogix
Cloud Services
1 10 (1.69%) Office 365
2 8 (1.35%) SaaS
3 2 (0.34%) Cloud Computing
Communications & Networking
1 98 (16.58%) TCP/IP
2 88 (14.89%) DNS
3 70 (11.84%) Firewall
4 53 (8.97%) VPN
5 49 (8.29%) DHCP
6 36 (6.09%) WAN
7 33 (5.58%) LAN
8 31 (5.25%) Internet
9 23 (3.89%) SAN
9 23 (3.89%) VoIP
10 19 (3.21%) VLAN
11 15 (2.54%) Wireless
11 15 (2.54%) IP Telephony
12 12 (2.03%) Intranet
13 10 (1.69%) Broadband
14 9 (1.52%) ADSL
15 8 (1.35%) SMTP
16 7 (1.18%) FTP
16 7 (1.18%) Wi-Fi
17 6 (1.02%) Ethernet
Database & Business Intelligence
1 53 (8.97%) SQL Server
2 14 (2.37%) MySQL
3 9 (1.52%) SQL Server 2012
3 9 (1.52%) SQL Server 2008
4 8 (1.35%) SQL Server Integration Services
4 8 (1.35%) Oracle Database
5 7 (1.18%) Crystal Reports
6 6 (1.02%) SQL Server 2005
6 6 (1.02%) Data Warehouse
7 5 (0.85%) SQL Server Reporting Services
8 4 (0.68%) MS Access
9 2 (0.34%) SQL Server Analysis Services
9 2 (0.34%) Oracle Database 11g
9 2 (0.34%) Relational Database
9 2 (0.34%) SQL Server 2000
9 2 (0.34%) RDBMS
10 1 (0.17%) Oracle Reports
10 1 (0.17%) Microsoft Analysis Services
Development Applications
1 7 (1.18%) JIRA
2 3 (0.51%) ClearCase
2 3 (0.51%) ClearQuest
2 3 (0.51%) CruiseControl
3 2 (0.34%) SQL Server Management Studio (SSMS)
3 2 (0.34%) Visual Studio Tools for Office
3 2 (0.34%) Visual Studio
4 1 (0.17%) Dreamweaver
4 1 (0.17%) MSI
4 1 (0.17%) Team Foundation Server
4 1 (0.17%) FogBugz
General
1 81 (13.71%) Finance
2 19 (3.21%) Manufacturing
3 18 (3.05%) Telecoms
4 15 (2.54%) French Language
5 13 (2.20%) Retail
6 11 (1.86%) Legal
7 10 (1.69%) German Language
7 10 (1.69%) Back Office
8 9 (1.52%) Marketing
9 8 (1.35%) Local Government
9 8 (1.35%) Advertising
10 7 (1.18%) Law
10 7 (1.18%) Spanish Language
11 5 (0.85%) Front Office
11 5 (0.85%) Banking
12 4 (0.68%) Italian Language
12 4 (0.68%) Publishing
12 4 (0.68%) Automotive
13 3 (0.51%) Electronics
13 3 (0.51%) Financial Institution
Libraries, Frameworks & Software Standards
1 18 (3.05%) HTML
2 16 (2.71%) .NET
3 10 (1.69%) COM
3 10 (1.69%) CSS
4 6 (1.02%) .NET Framework
4 6 (1.02%) XML
5 5 (0.85%) ASP.NET
6 3 (0.51%) Web Services
7 2 (0.34%) WCF
7 2 (0.34%) WF
7 2 (0.34%) ADO.NET Entity Framework
7 2 (0.34%) HTML5
7 2 (0.34%) Middleware
7 2 (0.34%) WAP
7 2 (0.34%) ADO.NET
8 1 (0.17%) EDI
8 1 (0.17%) XSL
8 1 (0.17%) ASP.NET Web Forms
8 1 (0.17%) Application Packaging
8 1 (0.17%) jQuery
Miscellaneous
1 48 (8.12%) Blackberry
2 15 (2.54%) iPhone
3 12 (2.03%) Computer Science
4 11 (1.86%) Thin Client
4 11 (1.86%) Mathematics
4 11 (1.86%) Fat Client
5 10 (1.69%) iPad
5 10 (1.69%) Replication
6 9 (1.52%) Management Information System
7 8 (1.35%) Smartphone
8 6 (1.02%) Clustering
9 5 (0.85%) NHS
9 5 (0.85%) Kindle
10 4 (0.68%) Video Conferencing
10 4 (0.68%) PDA
10 4 (0.68%) Statistics
10 4 (0.68%) AS400
10 4 (0.68%) VLE
11 3 (0.51%) Equities
11 3 (0.51%) Mainframe
Operating Systems
1 413 (69.88%) Windows
2 195 (32.99%) Windows 7
3 163 (27.58%) Windows Server 2008
4 114 (19.29%) Windows XP
5 101 (17.09%) Windows Server 2003
6 87 (14.72%) Windows Server 2012
7 79 (13.37%) Windows 8
8 60 (10.15%) Linux
9 29 (4.91%) Mac OS X
10 27 (4.57%) UNIX
11 23 (3.89%) Windows Vista
12 12 (2.03%) Windows 2000 Server
13 11 (1.86%) Ubuntu
14 10 (1.69%) Windows 2000
15 9 (1.52%) Mac OS
16 6 (1.02%) Apple iOS
17 5 (0.85%) AIX
17 5 (0.85%) Solaris
17 5 (0.85%) CentOS
17 5 (0.85%) Android
Processes & Methodologies
1 88 (14.89%) ITIL
2 42 (7.11%) Service Delivery
3 26 (4.40%) CRM
4 19 (3.21%) Service Management
5 16 (2.71%) Incident Management
6 15 (2.54%) Disaster Recovery
7 14 (2.37%) Time Management
8 13 (2.20%) Data Security
9 11 (1.86%) ERP
9 11 (1.86%) Knowledge Management
9 11 (1.86%) Data Protection
10 10 (1.69%) Asset Management
11 8 (1.35%) Software Testing
11 8 (1.35%) Network Management
11 8 (1.35%) E-Commerce
12 7 (1.18%) Project Management
12 7 (1.18%) Problem Management
13 6 (1.02%) Load Balancing
13 6 (1.02%) ETL
14 5 (0.85%) Migration
Programming Languages
1 84 (14.21%) SQL
2 16 (2.71%) PHP
3 13 (2.20%) PowerShell
4 12 (2.03%) C#
5 11 (1.86%) Java
6 10 (1.69%) JavaScript
6 10 (1.69%) Perl
7 9 (1.52%) Shell Script
8 7 (1.18%) VBA
9 6 (1.02%) T-SQL
9 6 (1.02%) VBScript
10 5 (0.85%) VB
10 5 (0.85%) C
11 4 (0.68%) Bash Shell
11 4 (0.68%) VB.NET
11 4 (0.68%) Python
12 3 (0.51%) VB6
13 1 (0.17%) C++
13 1 (0.17%) Ruby
Qualifications
1 121 (20.47%) Microsoft Certification
2 80 (13.54%) Degree
3 59 (9.98%) MCSE
4 46 (7.78%) Cisco Certification
5 44 (7.45%) MCP
6 40 (6.77%) CCNA
7 31 (5.25%) MCITP
8 21 (3.55%) MCSA
9 12 (2.03%) HND
10 9 (1.52%) A+ Certification
11 7 (1.18%) Network+ Certification
11 7 (1.18%) MCTS
11 7 (1.18%) Security Cleared
12 5 (0.85%) MCDST
12 5 (0.85%) SC Cleared
13 4 (0.68%) NVQ Level 3
13 4 (0.68%) VMware Certified Professional (VCP)
13 4 (0.68%) CCNP
13 4 (0.68%) ITIL Certification
14 2 (0.34%) CCENT
Quality Assurance & Compliance
1 43 (7.28%) SLA
2 12 (2.03%) ISO 9001
3 9 (1.52%) QA
4 4 (0.68%) ISO/IEC 27001
5 3 (0.51%) Sarbanes-Oxley
6 2 (0.34%) ISO 14001
7 1 (0.17%) GxP
7 1 (0.17%) 21 CFR Part 11
7 1 (0.17%) GAMP
7 1 (0.17%) GCP
7 1 (0.17%) GMP
System Software
1 245 (41.46%) Active Directory
2 100 (16.92%) VMware Infrastructure
3 50 (8.46%) Hyper-V
4 35 (5.92%) XenApp
5 19 (3.21%) XenDesktop
6 14 (2.37%) vSphere
7 13 (2.20%) Terminal Services
8 12 (2.03%) VMware ESXi
9 8 (1.35%) Xen
10 7 (1.18%) Microsoft App-V
10 7 (1.18%) XenServer
11 6 (1.02%) VMware ESX
11 6 (1.02%) VMware Workstation
11 6 (1.02%) Terminal Server
12 3 (0.51%) Samba
12 3 (0.51%) VirtualBox
13 1 (0.17%) UAG
13 1 (0.17%) Citrix Presentation Server
Systems Management
1 18 (3.05%) Backup Exec
2 15 (2.54%) SCCM
3 8 (1.35%) Norton AntiVirus
3 8 (1.35%) OpenView
4 6 (1.02%) OVSD
5 4 (0.68%) WSUS
5 4 (0.68%) Nagios
6 3 (0.51%) SCOM
7 2 (0.34%) McAfee ePO
7 2 (0.34%) Plesk
7 2 (0.34%) Control-M
7 2 (0.34%) Foglight
7 2 (0.34%) NetBackup
8 1 (0.17%) Puppet
Vendors
1 323 (54.65%) Microsoft
2 146 (24.70%) VMware
3 111 (18.78%) Citrix
4 82 (13.87%) Cisco
5 43 (7.28%) HP
6 38 (6.43%) Apple
7 19 (3.21%) Dell
8 16 (2.71%) Symantec
9 15 (2.54%) Oracle
9 15 (2.54%) Red Hat
10 14 (2.37%) Lotus
10 14 (2.37%) EMC
11 11 (1.86%) Sun
12 9 (1.52%) IBM
12 9 (1.52%) McAfee
12 9 (1.52%) Salesforce.com
13 7 (1.18%) SAP
13 7 (1.18%) DataCore
13 7 (1.18%) Veeam
14 6 (1.02%) WatchGuard
Southend-On-Sea, Essex
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 per annum
Posted: 7 hours ago
Buckingham, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 7 hours ago
Plymouth, Devon
Haybrook IT Resourcing Ltd
Salary: Up to £39,000 per annum
Posted: 12 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 14 hours ago
Hampshire
Deerfoot IT Resources Ltd
Salary: £16000 - £18000 per annum
Posted: 15 hours ago
London
Marcus Donald People
Salary: £20000 to £24000 per annum - Overtime
Posted: 16 hours ago
London
Roc Search
Salary: £30000 - £37000 per annum + Benefits
Posted: Yesterday
London
Eaglecliff
Salary: Unspecified Excellent Depending on Experience
Posted: Yesterday
Poole, Dorset
IT Executive Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Poole, Dorset
TribePost.co.uk
Salary: £15k, starting salary, reviewed after probation
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: Yesterday
Leicester, Leicestershire
Oscar Associates (UK) Ltd
Salary: £27000 - £31000 per annum + Car Allowance + Benefits
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Scotland
Betting Appointments
Salary: Salary Negotiable
Posted: 2 days ago
Bristol, Avon
ThreePeople
Salary: £18000 - £24000 per annum + dep on experience
Posted: 2 days ago
Greenford, Middlesex
Executive Recruitment Services (ERS)
Salary: £25000 per annum
Posted: 2 days ago
City, London
Resource Management
Salary: Up To £35,000 + benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £26,000 per annum
Posted: 2 days ago
Greater Manchester
CV Screen Ltd
Salary: Up to £20k plus benefits
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Superb Benefits
Posted: 2 days ago