The statistics below represent IT jobs advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Support Technician
UK
Rank 572 595 551
Rank change year-on-year
+23 -44
Permanent jobs requiring a Support Technician 291 341 449
As % of all permanent IT jobs located in the UK 0.35% 0.35% 0.43%
As % of the Job Titles category 0.36% 0.36% 0.44%
Number of salaries quoted 259 305 367
Median salary £24,000 £25,000 £24,000
Median salary % change year-on-year
-4.00% +4.16%
90% offered a salary of more than £19,400 £18,500 £18,000
10% offered a salary of more than £32,600 £32,500 £31,300
UK excluding London median salary £23,500 £23,500 £23,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81194 94811 101108
As % of all permanent IT jobs located in the UK 96.46% 96.44% 96.66%
Number of salaries quoted 67365 79575 84080
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £69,500 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 16 January 2017 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 258 £24,000 -4.00% 40
South East +15 46 £25,000 +11.11% 13
London +39 44 £30,000 +13.20% 4
North West +3 44 £23,500 +6.81% 7
East of England +25 39 £22,750 -17.27% 3
Manchester -5 36 £23,750 +10.46% 6
West Midlands +26 33 £20,000 -11.11% 4
Hertfordshire +16 22 £22,000 -26.66% 1
South West +10 22 £25,500 -8.92% 4
Yorkshire +21 21 £24,000 - 5
Hampshire +7 19 £26,500 +6.00% 6
Stockport - 14 £25,000 - 2
West Yorkshire +42 13 £22,500 -10.00% 2
Leeds +35 11 £22,500 -5.26% 1
Bournemouth +30 10 £28,500 +1.78%
Dorset +24 10 £28,500 +1.78%
Essex +17 10 £22,500 -18.18%
Shropshire - 10 £22,500 - 1
City of London +32 9 £32,500 +12.06% 1
Oxfordshire +28 8 £23,500 +9.30% 1
Potters Bar +11 8 £21,000 -28.81%
East Midlands 0 8 £22,500 +1.12%
Dagenham - 8 - -
Warwickshire +24 6 £19,500 -
Southampton +9 6 £26,500 +55.88%
Leamington Spa +1 6 £19,500 -2.50%
Somerset - 6 £20,000 - 1
Telford - 6 £22,500 - 1
Berkshire +36 5 £21,000 -6.66%
Cheshire +17 5 £22,250 -23.27%

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 16 January 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Technician in the job title.

1 441 (71.94%) Windows
2 327 (53.34%) Active Directory
3 271 (44.21%) Microsoft
4 196 (31.97%) Windows Server
5 172 (28.06%) Windows 7
6 159 (25.94%) VMware
7 145 (23.65%) MS Exchange
8 143 (23.33%) MS Excel
9 118 (19.25%) Windows Server 2008
10 115 (18.76%) Windows Server 2012
10 115 (18.76%) MS Office
11 108 (17.62%) VMware Infrastructure
12 107 (17.46%) Windows 8
13 106 (17.29%) TCP/IP
14 98 (15.99%) Cisco
15 94 (15.33%) WAN
15 94 (15.33%) Hyper-V
16 89 (14.52%) DNS
17 88 (14.36%) Windows 10
18 87 (14.19%) Firewall
19 86 (14.03%) LAN
20 83 (13.54%) ITIL
20 83 (13.54%) Office 365
21 78 (12.72%) VPN
22 72 (11.75%) DHCP
22 72 (11.75%) Microsoft Certification
23 70 (11.42%) Citrix
24 54 (8.81%) Linux
25 53 (8.65%) Finance
26 52 (8.48%) HP

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 145 (23.65%) MS Exchange
2 35 (5.71%) Exchange Server 2010
3 29 (4.73%) Exchange Server 2013
4 21 (3.43%) SharePoint
5 18 (2.94%) Skype for Business
6 11 (1.79%) Exchange Server 2003
7 9 (1.47%) Exchange Server 2007
8 7 (1.14%) IIS
9 3 (0.49%) IBM Notes
10 2 (0.33%) SharePoint 2013
11 1 (0.16%) CMS
11 1 (0.16%) Joomla!
11 1 (0.16%) Umbraco
11 1 (0.16%) WordPress
Applications
1 143 (23.33%) MS Excel
2 115 (18.76%) MS Office
3 5 (0.82%) Adobe Creative Suite
4 4 (0.65%) MS Visio
5 3 (0.49%) MS PowerPoint
6 1 (0.16%) Final Cut Pro
6 1 (0.16%) MS Project
6 1 (0.16%) Photoshop
6 1 (0.16%) Spreadsheet
Business Applications
1 5 (0.82%) Line 50
1 5 (0.82%) Sage X3
2 2 (0.33%) Sage 200
2 2 (0.33%) SAP Business One
3 1 (0.16%) Dynamics AX
3 1 (0.16%) Dynamics CRM
3 1 (0.16%) Dynamics NAV
3 1 (0.16%) Infor LN
3 1 (0.16%) MFGPRO
3 1 (0.16%) Sage 50
3 1 (0.16%) Sage CRM
3 1 (0.16%) SAP BPC
3 1 (0.16%) Visualfiles
Cloud Services
1 83 (13.54%) Office 365
2 16 (2.61%) Microsoft Azure
3 11 (1.79%) Mimecast
4 7 (1.14%) Amazon AWS
4 7 (1.14%) OneDrive
4 7 (1.14%) SaaS
5 6 (0.98%) Dropbox
6 4 (0.65%) G Suite
Communications & Networking
1 106 (17.29%) TCP/IP
2 94 (15.33%) WAN
3 89 (14.52%) DNS
4 87 (14.19%) Firewall
5 86 (14.03%) LAN
6 78 (12.72%) VPN
7 72 (11.75%) DHCP
8 44 (7.18%) Wi-Fi
9 41 (6.69%) Wireless
10 37 (6.04%) VLAN
11 33 (5.38%) VoIP
12 26 (4.24%) Internet
13 19 (3.10%) Cisco IOS
14 16 (2.61%) SAN
15 15 (2.45%) Remote Desktop
16 14 (2.28%) Network Security
17 10 (1.63%) FTP
17 10 (1.63%) Skype
17 10 (1.63%) WLAN
18 7 (1.14%) Ethernet
Database & Business Intelligence
1 39 (6.36%) SQL Server
2 5 (0.82%) Power BI
3 4 (0.65%) Amazon RDS
3 4 (0.65%) SQL Server Analysis Services
3 4 (0.65%) SQL Server Reporting Services
4 3 (0.49%) Relational Database
5 2 (0.33%) Ingres
5 2 (0.33%) RDBMS
5 2 (0.33%) SQL Server 2008
5 2 (0.33%) SQL Server 2014
6 1 (0.16%) Crystal Reports
6 1 (0.16%) FileMaker
6 1 (0.16%) MS Access
6 1 (0.16%) SAP BW
Development Applications
1 1 (0.16%) JIRA
1 1 (0.16%) SQL Server Management Studio (SSMS)
1 1 (0.16%) Xcode
General
1 53 (8.65%) Finance
2 41 (6.69%) Telecoms
3 26 (4.24%) Manufacturing
4 13 (2.12%) Publishing
4 13 (2.12%) Retail
5 12 (1.96%) Back Office
6 10 (1.63%) Banking
6 10 (1.63%) Law
7 7 (1.14%) Marketing
8 6 (0.98%) Pharmaceutical
9 4 (0.65%) Front Office
9 4 (0.65%) Games
10 3 (0.49%) Legal
10 3 (0.49%) Multimedia
11 2 (0.33%) Advertising
11 2 (0.33%) Aerospace
11 2 (0.33%) Automotive
11 2 (0.33%) Billing
11 2 (0.33%) Mandarin Language
12 1 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 10 (1.63%) .NET
2 8 (1.31%) HTML
3 7 (1.14%) Web Services
4 6 (0.98%) jQuery
5 5 (0.82%) .NET Framework
6 4 (0.65%) FIX Protocol
6 4 (0.65%) Middleware
7 2 (0.33%) COM
8 1 (0.16%) Classic ASP
8 1 (0.16%) CSS
8 1 (0.16%) HTML5
8 1 (0.16%) JSON
8 1 (0.16%) Twitter Bootstrap
8 1 (0.16%) Unity (Game Engine)
8 1 (0.16%) XML
Miscellaneous
1 32 (5.22%) Driving Licence
2 30 (4.89%) Analytical Skills
3 19 (3.10%) iPad
4 18 (2.94%) Management Information System
5 15 (2.45%) CMDB
6 11 (1.79%) Blackberry
7 10 (1.63%) User Experience
8 9 (1.47%) Client/Server
8 9 (1.47%) Statistics
9 7 (1.14%) Data Centre
10 6 (0.98%) FMCG
10 6 (0.98%) Smartphone
11 5 (0.82%) Biotechnology
11 5 (0.82%) Computer Science
11 5 (0.82%) Replication
12 4 (0.65%) Fixed Income
12 4 (0.65%) Mathematics
13 3 (0.49%) AS400
13 3 (0.49%) CCTV
13 3 (0.49%) e-Health
Operating Systems
1 441 (71.94%) Windows
2 196 (31.97%) Windows Server
3 172 (28.06%) Windows 7
4 118 (19.25%) Windows Server 2008
5 115 (18.76%) Windows Server 2012
6 107 (17.46%) Windows 8
7 88 (14.36%) Windows 10
8 54 (8.81%) Linux
9 49 (7.99%) Windows XP
10 42 (6.85%) Windows Server 2003
11 39 (6.36%) Android
12 28 (4.57%) Apple iOS
13 26 (4.24%) Unix
14 16 (2.61%) Mac OS X
15 15 (2.45%) Mac OS
16 8 (1.31%) Windows Vista
17 3 (0.49%) Windows Mobile
18 2 (0.33%) Red Hat Enterprise Linux
18 2 (0.33%) Windows Phone
19 1 (0.16%) CentOS
Processes & Methodologies
1 83 (13.54%) ITIL
2 28 (4.57%) Service Delivery
3 22 (3.59%) Service Management
4 18 (2.94%) Root Cause Analysis
5 17 (2.77%) CRM
6 16 (2.61%) Time Management
7 15 (2.45%) Asset Management
7 15 (2.45%) Change Management
8 14 (2.28%) Continuous Improvement
8 14 (2.28%) Project Management
9 12 (1.96%) ERP
9 12 (1.96%) Line Management
10 11 (1.79%) Change Control
10 11 (1.79%) Kalman Filter
10 11 (1.79%) Web Filtering
11 10 (1.63%) Data Protection
12 9 (1.47%) Case Management
12 9 (1.47%) Network Planning
12 9 (1.47%) Problem Management
13 8 (1.31%) Issue Tracking
Programming Languages
1 45 (7.34%) SQL
2 12 (1.96%) JavaScript
3 8 (1.31%) C
3 8 (1.31%) PHP
3 8 (1.31%) PowerShell
4 7 (1.14%) Python
5 4 (0.65%) C#
5 4 (0.65%) Java
6 3 (0.49%) C++
7 2 (0.33%) RPG
7 2 (0.33%) T-SQL
7 2 (0.33%) VBScript
8 1 (0.16%) Perl
Qualifications
1 72 (11.75%) Microsoft Certification
2 46 (7.50%) Cisco Certification
3 41 (6.69%) CCNA
4 33 (5.38%) Degree
5 31 (5.06%) MCSE
6 29 (4.73%) MCSA
7 19 (3.10%) A+ Certification
7 19 (3.10%) MCITP
8 16 (2.61%) MCP
9 14 (2.28%) VMware Certified Professional (VCP)
10 12 (1.96%) CCNP
11 11 (1.79%) ITIL Certification
12 10 (1.63%) CCVP
12 10 (1.63%) Network+ Certification
13 9 (1.47%) ITIL Foundation Certificate
14 8 (1.31%) Security Cleared
15 6 (0.98%) SC Cleared
16 5 (0.82%) DBS Check
16 5 (0.82%) MCTS
17 3 (0.49%) JNCIA
Quality Assurance & Compliance
1 47 (7.67%) SLA
2 2 (0.33%) ISO/IEC 27001
3 1 (0.16%) PCI DSS
3 1 (0.16%) QA
System Software
1 327 (53.34%) Active Directory
2 108 (17.62%) VMware Infrastructure
3 94 (15.33%) Hyper-V
4 22 (3.59%) Terminal Services
5 10 (1.63%) VMware ESXi
5 10 (1.63%) XenApp
6 9 (1.47%) BitLocker
7 6 (0.98%) vSphere
8 4 (0.65%) Samba
9 3 (0.49%) Virtual Servers
10 2 (0.33%) Microsoft Virtual Server
10 2 (0.33%) Virtual Desktop
10 2 (0.33%) VMware Server
10 2 (0.33%) XenDesktop
11 1 (0.16%) Virtual Machines
11 1 (0.16%) VMware ESX
11 1 (0.16%) VMware Workstation
Systems Management
1 21 (3.43%) SCCM
2 16 (2.61%) Backup Exec
3 7 (1.14%) Systems Management Server (SMS)
4 6 (0.98%) NetBackup
5 5 (0.82%) PaperCut
5 5 (0.82%) WSUS
6 4 (0.65%) Cisco UCCX
6 4 (0.65%) Norton AntiVirus
7 3 (0.49%) McAfee ePO
8 2 (0.33%) AirWatch
8 2 (0.33%) Casper Suite
8 2 (0.33%) SCOM
9 1 (0.16%) Malwarebytes
9 1 (0.16%) Microsoft Clustering
9 1 (0.16%) Microsoft Intune
9 1 (0.16%) Opscode Chef
9 1 (0.16%) WhatsUp Gold
Vendors
1 271 (44.21%) Microsoft
2 159 (25.94%) VMware
3 98 (15.99%) Cisco
4 70 (11.42%) Citrix
5 52 (8.48%) HP
6 38 (6.20%) Apple
7 21 (3.43%) Dell
8 14 (2.28%) Intel Security
8 14 (2.28%) Sage
9 13 (2.12%) Veeam
10 10 (1.63%) MobileIron
10 10 (1.63%) Speakerbus
11 9 (1.47%) SonicWALL
11 9 (1.47%) ZyXEL
12 8 (1.31%) Draytek
12 8 (1.31%) Palo Alto
12 8 (1.31%) Symantec
13 7 (1.14%) Adobe
13 7 (1.14%) NetApp
13 7 (1.14%) SAP
Bath, Avon
Bluetownonline
Salary: £23000 - £28000 per annum
Posted: 1 hour ago
Great Yarmouth, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum
Posted: 3 days ago
Perth, Perthshire
CV Screen Ltd
Salary: to £17,500 + Benefits
Posted: 2 days ago
Bradford, West Yorkshire
Senitor Associates
Salary: £20000 - £24000 per annum
Posted: 5 days ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £28000 per annum
Posted: 5 days ago
Greater Manchester
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 5 days ago
Redditch, Worcestershire
Oscar
Salary: £20000 - £24000 per annum
Posted: 6 days ago
Radyr, Cardiff
Prosys Computing
Posted: 2 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £17,000 to £19,000 per annum plus additional benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: 2 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £27000 Per Annum
Posted: 3 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19500 - £21000 per annum + Benefits
Posted: 6 days ago
Portsmouth, Hampshire
Bluetownonline
Posted: 2 days ago
Buckingham, Buckinghamshire
Bluetownonline
Salary: £22000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Premier IT
Posted: 5 days ago
Antrim, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £19000.00 - £25000.00 per annum + Healthcare
Posted: 6 days ago
Surrey
Proactive Appointments
Salary: £28000 per annum + Benefits
Posted: 3 days ago
Antrim, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £19000.00 per annum + Helathcare
Posted: 6 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20335.00 per annum
Posted: 6 days ago
Blackburn, Lancashire
Service Care Solutions Recruitment
Salary: From £24,000 to £24,000 per annum Salary Negotiable dependant on exper
Posted: 5 days ago
Camberley, Surrey
Brookwood Selection
Salary: From £20,000 to £21,500 per annum TO £21,500 + BONUS + BENEFITS
Posted: 6 days ago
High Wycombe, Buckinghamshire
Wycombe Abbey School
Salary: From £20,000 to £24,000 per annum Starting from £20,000 per annum, inc
Posted: 5 days ago
Hampshire
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £24000.00 per annum
Posted: 11 days ago
Bristol
Michael Page Technology
Salary: £18000 - £24000 per annum + Additional benefits
Posted: 10 days ago
Doncaster
Hays Specialist Recruitment
Salary: £30000.00 - £33000.00 per annum + additional benefits
Posted: 12 days ago
Manchester, Lancashire
Bluetownonline
Salary: £22714 per annum
Posted: 6 days ago
Stockport
Adria Solutions Ltd
Salary: £16000 - £19000 per annum + Benefits
Posted: 12 days ago
City, London
Stridon
Salary: Up to £32,000 per annum
Posted: 11 days ago
North West London
The Place
Salary: From £24,514 to £26,000 per annum
Posted: 26 days ago