The statistics below represent IT jobs advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Technician
Rank 610 616 571
Rank change year-on-year
+6 -45
Permanent jobs requiring a Support Technician 317 371 467
As % of all permanent IT jobs located in the UK 0.33% 0.34% 0.41%
As % of the Job Titles category 0.35% 0.35% 0.42%
Number of salaries quoted 293 317 364
Median salary £24,625 £23,500 £25,000
Median salary % change year-on-year
+4.78% -6.00%
90% offered a salary of more than £19,500 £18,500 £18,900
10% offered a salary of more than £34,400 £32,500 £32,500
UK excluding London median salary £23,000 £23,000 £23,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 30 September 2016 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 307 £25,000 +6.38% 48
London +42 60 £30,000 +15.38% 6
South East +21 58 £23,000 +2.22% 12
West Midlands +27 42 £24,500 -12.50% 5
East of England +24 37 £26,000 +14.28% 5
North West -18 35 £21,000 -6.66% 7
Yorkshire +31 30 £23,250 -1.06% 7
South West -24 26 £22,500 -8.16% 2
Hertfordshire +27 19 £30,000 - 4
Cheshire +27 19 £20,000 -11.11% 1
Hampshire +15 19 £26,500 +26.19% 4
West Yorkshire +29 17 £25,500 +15.90% 2
East Midlands +13 15 £22,250 +3.48% 3
Leeds +41 14 £25,250 +5.20% 2
City of London +47 13 £27,500 - 1
Manchester -15 13 £24,000 +6.66% 5
Shropshire - 10 £28,000 - 1
Birmingham -18 9 £25,750 -8.03% 1
Buckinghamshire +19 8 £21,000 - 2
Cambridgeshire +14 8 £23,250 +14.81% 1
South Yorkshire +12 7 £22,500 -10.00% 3
Stockport +7 7 £24,000 +9.09% 3
Oxfordshire -1 7 £24,000 +29.72%
Warwickshire - 7 £19,500 - 1
Kent +17 6 £30,000 +30.43%
High Wycombe +9 6 £20,000 -
Dorset +6 6 £20,000 -28.57% 1
Wiltshire -2 6 £23,750 -20.16%
Nantwich -5 6 £20,000 -11.11%
Southampton - 6 £26,500 - 1

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Technician in the job title.

1 414 (69.46%) Windows
2 340 (57.05%) Active Directory
3 305 (51.17%) Microsoft
4 185 (31.04%) Windows Server
5 151 (25.34%) MS Office
6 140 (23.49%) Windows 7
7 132 (22.15%) MS Excel
8 119 (19.97%) VMware
9 115 (19.30%) MS Exchange
10 111 (18.62%) Windows Server 2008
11 92 (15.44%) Windows Server 2012
12 88 (14.77%) Firewall
12 88 (14.77%) ITIL
13 85 (14.26%) Citrix
14 84 (14.09%) TCP/IP
15 71 (11.91%) Office 365
16 70 (11.74%) VMware Infrastructure
17 69 (11.58%) Cisco
17 69 (11.58%) DNS
18 67 (11.24%) VPN
19 65 (10.91%) Windows 8
20 64 (10.74%) Linux
20 64 (10.74%) Microsoft Certification
21 61 (10.23%) Finance
22 60 (10.07%) Hyper-V
23 58 (9.73%) DHCP
24 55 (9.23%) SQL
25 50 (8.39%) LAN
26 49 (8.22%) Apple
27 48 (8.05%) MCSE

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 115 (19.30%) MS Exchange
2 30 (5.03%) Exchange Server 2010
3 28 (4.70%) Exchange Server 2013
4 27 (4.53%) SharePoint
5 13 (2.18%) Skype for Business
6 11 (1.85%) Exchange Server 2007
7 10 (1.68%) Exchange Server 2003
8 5 (0.84%) IIS
9 4 (0.67%) SAS
10 3 (0.50%) Blackberry Enterprise Server
11 2 (0.34%) SharePoint Server
12 1 (0.17%) Exchange Server 5.5
12 1 (0.17%) IBM Notes
12 1 (0.17%) SharePoint 2013
Applications
1 151 (25.34%) MS Office
2 132 (22.15%) MS Excel
3 18 (3.02%) MS PowerPoint
4 4 (0.67%) Photoshop
5 2 (0.34%) MS Visio
6 1 (0.17%) Spreadsheet
Business Applications
1 3 (0.50%) Dynamics CRM
1 3 (0.50%) Dynamics NAV
2 2 (0.34%) Line 50
2 2 (0.34%) Sage X3
3 1 (0.17%) Dynamics AX
3 1 (0.17%) Infor LN
3 1 (0.17%) MFGPRO
3 1 (0.17%) Sage 200
3 1 (0.17%) SAP Business One
Cloud Services
1 71 (11.91%) Office 365
2 11 (1.85%) Google Apps
3 10 (1.68%) Microsoft Azure
4 7 (1.17%) Mimecast
5 5 (0.84%) Amazon AWS
5 5 (0.84%) Dropbox
6 4 (0.67%) OneDrive
7 3 (0.50%) SaaS
7 3 (0.50%) Slack
8 1 (0.17%) Amazon EC2
8 1 (0.17%) Amazon S3
Communications & Networking
1 88 (14.77%) Firewall
2 84 (14.09%) TCP/IP
3 69 (11.58%) DNS
4 67 (11.24%) VPN
5 58 (9.73%) DHCP
6 50 (8.39%) LAN
7 47 (7.89%) WAN
8 40 (6.71%) Wireless
9 31 (5.20%) VoIP
10 29 (4.87%) Remote Desktop
10 29 (4.87%) SAN
11 21 (3.52%) Internet
12 20 (3.36%) VLAN
12 20 (3.36%) Wi-Fi
13 12 (2.01%) Cisco IOS
14 8 (1.34%) Ethernet
14 8 (1.34%) HTTP
14 8 (1.34%) IP Telephony
14 8 (1.34%) Network Security
15 7 (1.17%) Skype
Database & Business Intelligence
1 38 (6.38%) SQL Server
2 9 (1.51%) SQL Server 2008
3 7 (1.17%) SQL Server 2012
4 4 (0.67%) Amazon RDS
4 4 (0.67%) Crystal Reports
5 2 (0.34%) Power BI
5 2 (0.34%) SQL Server 2014
5 2 (0.34%) SQL Server Reporting Services
6 1 (0.17%) MS Access
6 1 (0.17%) Relational Database
6 1 (0.17%) SQL Server Analysis Services
Development Applications
1 3 (0.50%) JIRA
2 1 (0.17%) SQL Server Management Studio (SSMS)
2 1 (0.17%) Xcode
General
1 61 (10.23%) Finance
2 40 (6.71%) Telecoms
3 24 (4.03%) Manufacturing
4 15 (2.52%) Banking
5 12 (2.01%) Publishing
5 12 (2.01%) Retail
6 11 (1.85%) Marketing
7 9 (1.51%) Back Office
8 8 (1.34%) Legal
9 7 (1.17%) Law
10 6 (1.01%) Games
10 6 (1.01%) German Language
11 5 (0.84%) Front Office
12 3 (0.50%) Multimedia
13 2 (0.34%) Advertising
13 2 (0.34%) Aerospace
13 2 (0.34%) Billing
13 2 (0.34%) Electronics
13 2 (0.34%) Pharmaceutical
13 2 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 13 (2.18%) HTML
2 11 (1.85%) Web Services
3 6 (1.01%) .NET
3 6 (1.01%) CSS
4 4 (0.67%) COM
4 4 (0.67%) FIX Protocol
4 4 (0.67%) Middleware
5 3 (0.50%) AngularJS
5 3 (0.50%) HATEOAS
5 3 (0.50%) JSON
5 3 (0.50%) REST
6 1 (0.17%) HTML5
6 1 (0.17%) Unity (Game Engine)
Miscellaneous
1 40 (6.71%) Driving Licence
2 33 (5.54%) Analytical Skills
3 31 (5.20%) Blackberry
4 28 (4.70%) iPad
5 18 (3.02%) Management Information System
6 15 (2.52%) Computer Science
7 14 (2.35%) iPhone
7 14 (2.35%) Smartphone
8 11 (1.85%) Mathematics
9 9 (1.51%) Statistics
10 8 (1.34%) User Experience
11 7 (1.17%) FMCG
12 6 (1.01%) CMDB
12 6 (1.01%) Data Centre
13 5 (0.84%) EPoS
14 4 (0.67%) Fixed Income
14 4 (0.67%) Replication
14 4 (0.67%) Video Conferencing
15 3 (0.50%) Clustering
15 3 (0.50%) Enterprise Storage
Operating Systems
1 414 (69.46%) Windows
2 185 (31.04%) Windows Server
3 140 (23.49%) Windows 7
4 111 (18.62%) Windows Server 2008
5 92 (15.44%) Windows Server 2012
6 65 (10.91%) Windows 8
7 64 (10.74%) Linux
8 46 (7.72%) Windows XP
9 45 (7.55%) Windows 10
10 41 (6.88%) Android
11 33 (5.54%) Apple iOS
12 32 (5.37%) Mac OS X
13 26 (4.36%) Windows Server 2003
14 23 (3.86%) Unix
15 18 (3.02%) Mac OS
16 12 (2.01%) Windows Vista
17 4 (0.67%) Windows Phone
18 3 (0.50%) Windows Mobile
19 2 (0.34%) AIX
19 2 (0.34%) Red Hat Enterprise Linux
Processes & Methodologies
1 88 (14.77%) ITIL
2 29 (4.87%) Service Management
3 28 (4.70%) Service Delivery
3 28 (4.70%) Time Management
4 19 (3.19%) ERP
5 17 (2.85%) CRM
5 17 (2.85%) Data Protection
5 17 (2.85%) Project Management
6 16 (2.68%) Kalman Filter
7 15 (2.52%) Asset Management
8 14 (2.35%) Line Management
9 13 (2.18%) Business Continuity
9 13 (2.18%) Disaster Recovery
9 13 (2.18%) Mentoring
9 13 (2.18%) Root Cause Analysis
9 13 (2.18%) Web Filtering
10 10 (1.68%) Continuous Improvement
11 9 (1.51%) Mobile Device Management
12 8 (1.34%) ITSM
13 7 (1.17%) Network Planning
Programming Languages
1 55 (9.23%) SQL
2 9 (1.51%) PowerShell
3 7 (1.17%) C
4 6 (1.01%) C#
5 5 (0.84%) JavaScript
6 4 (0.67%) Python
7 3 (0.50%) C++
7 3 (0.50%) Java
7 3 (0.50%) PHP
7 3 (0.50%) VB
7 3 (0.50%) VBScript
8 2 (0.34%) Perl
8 2 (0.34%) RPG
8 2 (0.34%) T-SQL
9 1 (0.17%) Bash Shell
9 1 (0.17%) VB.NET
Qualifications
1 64 (10.74%) Microsoft Certification
2 48 (8.05%) MCSE
3 45 (7.55%) Degree
4 26 (4.36%) MCP
5 25 (4.19%) Cisco Certification
6 23 (3.86%) CCNA
7 22 (3.69%) DBS Check
8 20 (3.36%) MCSA
9 14 (2.35%) A+ Certification
9 14 (2.35%) MCITP
10 7 (1.17%) CCNP
11 6 (1.01%) ITIL Foundation Certificate
12 5 (0.84%) HND
12 5 (0.84%) ITIL Certification
12 5 (0.84%) MCDST
12 5 (0.84%) Network+ Certification
12 5 (0.84%) Security Cleared
13 4 (0.67%) HNC
13 4 (0.67%) SC Cleared
13 4 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (4.36%) SLA
2 4 (0.67%) ISO/IEC 27001
3 3 (0.50%) PCI DSS
4 1 (0.17%) ISO 9001
System Software
1 340 (57.05%) Active Directory
2 70 (11.74%) VMware Infrastructure
3 60 (10.07%) Hyper-V
4 17 (2.85%) Terminal Services
5 12 (2.01%) VMware ESXi
6 11 (1.85%) XenApp
7 9 (1.51%) BitLocker
8 8 (1.34%) vSphere
8 8 (1.34%) XenDesktop
9 4 (0.67%) Virtual Servers
10 3 (0.50%) Virtual Desktop
10 3 (0.50%) VMware ESX
11 2 (0.34%) Microsoft Virtual Server
11 2 (0.34%) PowerHA
11 2 (0.34%) Virtual Machines
12 1 (0.17%) ISA Server
12 1 (0.17%) VMware Server
Systems Management
1 29 (4.87%) SCCM
2 13 (2.18%) Backup Exec
3 6 (1.01%) Norton AntiVirus
3 6 (1.01%) WSUS
4 4 (0.67%) Cisco UCCX
5 3 (0.50%) McAfee ePO
6 2 (0.34%) AirWatch
6 2 (0.34%) Malwarebytes
6 2 (0.34%) PaperCut
6 2 (0.34%) Systems Management Server (SMS)
6 2 (0.34%) WhatsUp Gold
7 1 (0.17%) Cisco CUCM
7 1 (0.17%) MAILsweeper
7 1 (0.17%) Microsoft Intune
7 1 (0.17%) Munin
7 1 (0.17%) Nagios
7 1 (0.17%) SCOM
Vendors
1 305 (51.17%) Microsoft
2 119 (19.97%) VMware
3 85 (14.26%) Citrix
4 69 (11.58%) Cisco
5 49 (8.22%) Apple
6 32 (5.37%) HP
7 17 (2.85%) Intel Security
8 16 (2.68%) Veeam
9 14 (2.35%) Dell
9 14 (2.35%) Sophos
10 13 (2.18%) MobileIron
11 12 (2.01%) Sage
12 11 (1.85%) Google
13 10 (1.68%) Avaya
13 10 (1.68%) Symantec
14 8 (1.34%) NetApp
15 7 (1.17%) ZyXEL
16 6 (1.01%) Bloomberg
16 6 (1.01%) LANDesk
17 5 (0.84%) Salesforce.com
Perth, Perthshire
CV Screen Ltd
Salary: £17k - 17.5k per year + Pension
Posted: 13 hours ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £21000 per annum + benfits & training
Posted: 21 hours ago
London
Harvey Nash plc
Posted: 16 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 14 hours ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £17000 - £18000 per annum + 25 days annual leave + pension
Posted: 15 hours ago
City, London
Workshop IT Ltd.
Salary: From £22,000 to £25,000 per annum Also: pension, travel, laptop
Posted: 20 hours ago
London
Spring Technology
Posted: 14 hours ago
Stockport
Adria Solutions Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum + training & benefits
Posted: Yesterday
Edinburgh, Midlothian
Ashdown IT
Salary: £20000 - £26000 per annum + benefits
Posted: Yesterday
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £27000 - £30000 per annum + Benefits & Bonus
Posted: 21 hours ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £25000 per annum + 10% bonus
Posted: 2 days ago
Reading, Berkshire
Lawrence Harvey Enterprise
Salary: £20000 - £25000 per annum
Posted: 18 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £23000 - £30000 per annum + training & benefits
Posted: 2 days ago
Newcastle-upon-Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £24,000 to £24,000 per annum
Posted: 15 hours ago
Sheffield, South Yorkshire
VeryPC
Salary: From £16,000 to £18,000 per annum dependent on experience
Posted: 2 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 13 hours ago
St. Helens, Merseyside
Greywood Associates Limited
Salary: £30000 - £34000 per annum + bens
Posted: 2 days ago
Newark, Nottinghamshire
Computer People
Posted: 3 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £27000 per annum + Very generous benefits package
Posted: 4 days ago
Herefordshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 per annum
Posted: 3 days ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £22,000 to £27,000 per annum + 10% shift allowance
Posted: 6 days ago
Chilcompton, Somerset
myBench Ltd
Salary: Competitive
Posted: 3 days ago
Catterick Garrison
Bluetown Online LTD
Posted: 8 days ago
Leeds, West Yorkshire
Bluetownonline
Salary: £20000 per annum + £2,500 travel allowance
Posted: 3 days ago
Maidenhead
Fixed Recruitment Ltd
Posted: 7 days ago
Kingston Upon Hull
Hays Specialist Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 18 days ago
South West London
Zipcar (UK) Ltd
Salary: Competitive Salary + Benefits
Posted: 9 days ago
Ellesmere
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £45000.00 per annum
Posted: 8 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £30000 - £34000 per annum
Posted: 11 days ago