The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Technician
Rank 697 638 630
Rank change year-on-year
-59 -8
Permanent jobs requiring a Support Technician 252 367 395
As % of all permanent IT jobs located in the UK 0.24% 0.33% 0.33%
As % of the Job Titles category 0.25% 0.34% 0.34%
Number of salaries quoted 224 318 343
Average salary £23,000 £23,500 £23,500
Average salary % change year-on-year
-2.12% -
90% offered a salary of more than £18,800 £19,000 £19,000
10% offered a salary of more than £30,800 £33,000 £35,000
UK excluding London average salary £22,500 £22,250 £23,000
% change year-on-year
+1.12% -3.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99394 108225 115334
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.42%
Number of salaries quoted 83478 88313 93538
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 1 May 2016 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -62 237 £23,000 -2.12% 53
South East +15 71 £20,250 -5.81% 7
London -40 39 £25,500 -9.73% 8
North West +36 30 £22,500 -8.16% 12
Manchester +30 24 £21,500 +10.25% 8
South West -28 24 £21,233 +4.85% 1
Yorkshire +20 23 £24,500 +4.25% 10
Berkshire +29 20 £20,250 +8.00% 1
Hampshire +20 18 £19,000 -13.63% 3
Surrey -1 16 £24,000 +3.22%
East Midlands -15 15 £23,000 +4.54% 3
West Midlands -19 15 £23,250 -6.06% 4
East of England -22 15 £23,000 -2.12% 7
Andover - 13 £19,000 -
West Yorkshire +16 11 £25,250 +1.00% 3
Nottinghamshire -2 9 £23,000 -1.07% 1
Nottingham -9 8 £23,000 -4.16%
Wokingham - 8 £25,000 -
Dorset - 8 £27,500 -
Leeds +10 7 £23,000 -14.01% 1
Hertfordshire +6 7 £23,000 -16.36% 4
City of London +59 6 £24,750 -10.00%
North Yorkshire +3 6 £23,250 +9.41% 2
Warwickshire -1 6 £20,750 -20.19%
Birmingham -17 6 £32,000 +8.47% 3
Bournemouth - 6 £27,500 -
Cheshire +23 5 £24,000 -2.04%
Guildford -2 5 £20,000 -11.11%
York -7 5 £19,000 -19.14% 1
West Sussex -8 5 £32,500 +58.53%

Support Technician
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 408 (70.71%) Windows
2 314 (54.42%) Active Directory
3 267 (46.27%) Microsoft
4 193 (33.45%) MS Office
5 184 (31.89%) Windows Server
6 165 (28.60%) MS Excel
7 159 (27.56%) Windows 7
8 124 (21.49%) MS Exchange
9 115 (19.93%) Windows Server 2008
10 112 (19.41%) VMware
11 94 (16.29%) ITIL
12 89 (15.42%) Windows Server 2012
13 86 (14.90%) Windows 8
14 82 (14.21%) Citrix
15 70 (12.13%) VMware Infrastructure
16 69 (11.96%) Firewall
17 65 (11.27%) SQL
18 62 (10.75%) Windows XP
18 62 (10.75%) DNS
18 62 (10.75%) LAN
19 56 (9.71%) DHCP
20 55 (9.53%) TCP/IP
20 55 (9.53%) VPN
21 53 (9.19%) SLA
22 52 (9.01%) Office 365
23 47 (8.15%) Linux
24 46 (7.97%) WAN
25 45 (7.80%) Microsoft Certification
26 42 (7.28%) Windows Server 2003
26 42 (7.28%) SQL Server

Support Technician
Top Related IT Skills by Category

For the 6 months to 1 May 2016, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 124 (21.49%) MS Exchange
2 36 (6.24%) SharePoint
3 33 (5.72%) Exchange Server 2010
4 12 (2.08%) Exchange Server 2013
4 12 (2.08%) IIS
5 10 (1.73%) Exchange Server 2007
6 9 (1.56%) Skype for Business
7 8 (1.39%) MQSeries
7 8 (1.39%) SharePoint 2013
7 8 (1.39%) WebSphere
8 7 (1.21%) CMS
9 4 (0.69%) Exchange Server 2003
10 2 (0.35%) Blackberry Enterprise Server
10 2 (0.35%) IBM Notes
10 2 (0.35%) SharePoint 2010
11 1 (0.17%) Oracle Workflow
11 1 (0.17%) WordPress
Applications
1 193 (33.45%) MS Office
2 165 (28.60%) MS Excel
3 23 (3.99%) MS PowerPoint
4 3 (0.52%) AutoCAD
4 3 (0.52%) Photoshop
5 2 (0.35%) Adobe Creative Suite
5 2 (0.35%) InfoPath
6 1 (0.17%) MS Project
6 1 (0.17%) MS Visio
6 1 (0.17%) Spreadsheet
Business Applications
1 8 (1.39%) Dynamics CRM
2 3 (0.52%) GoldMine
3 2 (0.35%) Dynamics AX
4 1 (0.17%) Dynamics GP
4 1 (0.17%) Line 500
Cloud Services
1 52 (9.01%) Office 365
2 10 (1.73%) Microsoft Azure
3 6 (1.04%) Google Apps
4 5 (0.87%) Mimecast
5 3 (0.52%) Dropbox
6 1 (0.17%) Amazon AWS
6 1 (0.17%) Amazon EC2
6 1 (0.17%) Amazon S3
Communications & Networking
1 69 (11.96%) Firewall
2 62 (10.75%) DNS
2 62 (10.75%) LAN
3 56 (9.71%) DHCP
4 55 (9.53%) TCP/IP
4 55 (9.53%) VPN
5 46 (7.97%) WAN
6 36 (6.24%) Internet
7 35 (6.07%) VoIP
8 28 (4.85%) SAN
9 24 (4.16%) Remote Desktop
9 24 (4.16%) Wireless
10 21 (3.64%) Wi-Fi
11 17 (2.95%) FTP
12 16 (2.77%) VLAN
13 13 (2.25%) NAS
14 6 (1.04%) IP Telephony
14 6 (1.04%) Skype
15 5 (0.87%) Broadband
16 4 (0.69%) Unified Communications
Database & Business Intelligence
1 42 (7.28%) SQL Server
2 12 (2.08%) MySQL
3 6 (1.04%) Crystal Reports
3 6 (1.04%) SQL Server 2008
4 5 (0.87%) BusinessObjects
5 4 (0.69%) MS Access
5 4 (0.69%) SQL Server 2012
6 3 (0.52%) Relational Database
6 3 (0.52%) SQL Server 2005
7 2 (0.35%) SQL Server Reporting Services
8 1 (0.17%) Data Mining
8 1 (0.17%) OLAP
8 1 (0.17%) OLAP Cube
8 1 (0.17%) Oracle OLAP
8 1 (0.17%) Oracle Reports
8 1 (0.17%) PowerPivot
Development Applications
1 1 (0.17%) Ant
1 1 (0.17%) JIRA
1 1 (0.17%) MorphX
General
1 26 (4.51%) Finance
2 18 (3.12%) Telecoms
3 14 (2.43%) Retail
4 12 (2.08%) Legal
5 10 (1.73%) Banking
6 8 (1.39%) Manufacturing
7 6 (1.04%) Law
8 5 (0.87%) Back Office
9 4 (0.69%) Electronics
9 4 (0.69%) Games
9 4 (0.69%) Marketing
10 3 (0.52%) Pharmaceutical
11 2 (0.35%) French Language
12 1 (0.17%) Front Office
Libraries, Frameworks & Software Standards
1 16 (2.77%) HTML
2 11 (1.91%) .NET
3 10 (1.73%) CSS
4 7 (1.21%) Web Services
5 5 (0.87%) XML
6 3 (0.52%) HTML5
7 2 (0.35%) CSS3
7 2 (0.35%) JSON
8 1 (0.17%) AngularJS
8 1 (0.17%) ASP.NET
8 1 (0.17%) COM
8 1 (0.17%) EDI
8 1 (0.17%) HATEOAS
8 1 (0.17%) ISPF
8 1 (0.17%) jQuery
8 1 (0.17%) REST
8 1 (0.17%) XHTML
8 1 (0.17%) XSLT
Miscellaneous
1 39 (6.76%) Driving Licence
2 26 (4.51%) Analytical Skills
3 18 (3.12%) iPhone
4 17 (2.95%) Blackberry
4 17 (2.95%) Microsoft Licensing
5 15 (2.60%) Data Centre
6 14 (2.43%) Computer Science
7 13 (2.25%) EPoS
8 12 (2.08%) iPad
9 10 (1.73%) AS400
9 10 (1.73%) iSeries
10 9 (1.56%) Client/Server
11 8 (1.39%) Management Information System
11 8 (1.39%) Mathematics
12 7 (1.21%) CMDB
13 5 (0.87%) Fat Client
13 5 (0.87%) Smartphone
13 5 (0.87%) Thin Client
14 4 (0.69%) Derivative
14 4 (0.69%) Online Banking
Operating Systems
1 408 (70.71%) Windows
2 184 (31.89%) Windows Server
3 159 (27.56%) Windows 7
4 115 (19.93%) Windows Server 2008
5 89 (15.42%) Windows Server 2012
6 86 (14.90%) Windows 8
7 62 (10.75%) Windows XP
8 47 (8.15%) Linux
9 42 (7.28%) Windows Server 2003
10 31 (5.37%) Windows 10
11 30 (5.20%) Android
12 28 (4.85%) Apple iOS
13 21 (3.64%) Mac OS
14 16 (2.77%) Mac OS X
15 14 (2.43%) Unix
16 11 (1.91%) OS/400
17 8 (1.39%) Windows Phone
18 4 (0.69%) Windows Mobile
19 3 (0.52%) Windows Vista
20 2 (0.35%) Windows 2000
Processes & Methodologies
1 94 (16.29%) ITIL
2 23 (3.99%) Disaster Recovery
3 21 (3.64%) ERP
3 21 (3.64%) Kalman Filter
4 20 (3.47%) CRM
4 20 (3.47%) Mentoring
5 17 (2.95%) Software Licensing
6 14 (2.43%) Mobile Device Management
7 13 (2.25%) Continuous Improvement
7 13 (2.25%) Performance Improvement
8 12 (2.08%) Migration
8 12 (2.08%) Service Delivery
9 11 (1.91%) High Availability
10 10 (1.73%) Time Management
11 9 (1.56%) Email Filtering
11 9 (1.56%) Performance Analysis
11 9 (1.56%) Service Management
11 9 (1.56%) Web Filtering
12 8 (1.39%) Network Management
13 7 (1.21%) Storage Virtualisation
Programming Languages
1 65 (11.27%) SQL
2 25 (4.33%) PowerShell
3 15 (2.60%) JavaScript
3 15 (2.60%) VBScript
4 9 (1.56%) C
5 8 (1.39%) Java
5 8 (1.39%) RPG
5 8 (1.39%) Shell Script
5 8 (1.39%) T-SQL
6 7 (1.21%) C#
7 3 (0.52%) PHP
8 2 (0.35%) Perl
8 2 (0.35%) VB
8 2 (0.35%) VB.NET
8 2 (0.35%) VB6
9 1 (0.17%) Apex Code
9 1 (0.17%) Bash Shell
9 1 (0.17%) PL/SQL
9 1 (0.17%) Python
9 1 (0.17%) X++
Qualifications
1 45 (7.80%) Microsoft Certification
2 37 (6.41%) Degree
3 30 (5.20%) MCP
4 27 (4.68%) MCSE
5 19 (3.29%) MCSA
6 13 (2.25%) DBS Check
7 12 (2.08%) HND
8 8 (1.39%) MCITP
9 5 (0.87%) CCNA
9 5 (0.87%) Cisco Certification
9 5 (0.87%) Server+ Certification
10 4 (0.69%) ITIL Certification
10 4 (0.69%) MCTS
10 4 (0.69%) Security Cleared
11 3 (0.52%) Avaya Certification
11 3 (0.52%) ITIL Foundation Certificate
11 3 (0.52%) MCDST
12 2 (0.35%) CCDA
12 2 (0.35%) HNC
13 1 (0.17%) Network+ Certification
Quality Assurance & Compliance
1 53 (9.19%) SLA
2 6 (1.04%) ISO/IEC 27001
3 3 (0.52%) PCI DSS
4 2 (0.35%) QA
System Software
1 314 (54.42%) Active Directory
2 70 (12.13%) VMware Infrastructure
3 36 (6.24%) Hyper-V
4 15 (2.60%) Terminal Services
5 12 (2.08%) XenApp
6 5 (0.87%) XenDesktop
7 2 (0.35%) VMware ESXi
7 2 (0.35%) Xen
8 1 (0.17%) MetaFrame
8 1 (0.17%) PowerHA
8 1 (0.17%) Terminal Server
8 1 (0.17%) Time Sharing Option
8 1 (0.17%) VMware ESX
8 1 (0.17%) VMware Workstation
8 1 (0.17%) vSphere
Systems Management
1 24 (4.16%) Backup Exec
2 21 (3.64%) SCCM
3 14 (2.43%) Norton AntiVirus
4 8 (1.39%) Symantec Endpoint Protection
5 5 (0.87%) Windows Intune
6 4 (0.69%) cPanel
6 4 (0.69%) Plesk
7 3 (0.52%) Casper Suite
8 1 (0.17%) Control-M
8 1 (0.17%) EMC NetWorker
8 1 (0.17%) Munin
8 1 (0.17%) Nagios
8 1 (0.17%) OMEGAMON
8 1 (0.17%) SCVMM
8 1 (0.17%) Systems Management Server (SMS)
8 1 (0.17%) Tivoli NetView
8 1 (0.17%) WhatsUp Gold
8 1 (0.17%) WSUS
Vendors
1 267 (46.27%) Microsoft
2 112 (19.41%) VMware
3 82 (14.21%) Citrix
4 39 (6.76%) Cisco
5 29 (5.03%) Dell
6 28 (4.85%) Symantec
7 27 (4.68%) Apple
8 25 (4.33%) HP
9 18 (3.12%) Veeam
10 15 (2.60%) WatchGuard
11 13 (2.25%) Progress
12 11 (1.91%) Avaya
12 11 (1.91%) Synology
13 9 (1.56%) Intel Security
14 8 (1.39%) EMC
14 8 (1.39%) IBM
15 7 (1.21%) LANDesk
15 7 (1.21%) Sage
15 7 (1.21%) SAP
15 7 (1.21%) SonicWALL
Navenby, Lincolnshire
Thales
Posted: 4 hours ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 2 days ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits and Training
Posted: 2 days ago
Grays, Essex
Senitor Associates
Salary: £18000 - £24000 per annum
Posted: 2 days ago
Saffron Walden, Essex
ENTERPRISE RECRUITMENT LTD
Salary: £28000 - £35000 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: Dependant on Experience
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: 2 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 2 days ago
London
Circle Recruitment
Salary: £30000 - £35000 per annum + Package
Posted: 2 days ago
Hoddesdon, Hertfordshire
Hydrogen Group
Posted: 2 days ago
Manchester, Lancashire
IT Lab
Salary: Up to £20,000 per annum
Posted: 3 days ago
Birmingham
Bluetown Online
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: From £15,000 to £18,000 per annum plus bonus and benefits
Posted: 3 days ago
Southampton, Hampshire
Complete Tech Limited
Salary: Up to £25,000 per annum + benefits
Posted: 3 days ago
Twickenham, Middlesex
Ashdown IT
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Searchability
Posted: 3 days ago
Goole, North Humberside
Harvey Nash plc
Salary: £21000 - £25500 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Bluetownonline
Salary: £20000 - £22000 per annum
Posted: 3 days ago
South East London
Complete Tech Limited
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Huntingdon, Cambridgeshire
Oscar
Salary: £19000 - £25000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 4 days ago
Goole, North Humberside
Harvey Nash plc
Salary: £23500 - £26000 per annum
Posted: 4 days ago
Lancashire
Interquest - ECOM
Salary: £17000 - £18000 per annum + iPad, Laptop & Phone
Posted: 4 days ago
Newcastle-upon-Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £20,000 per annum
Posted: 5 days ago
Harrogate, North Yorkshire
Search Consultancy
Posted: 5 days ago
Sutton-In-Ashfield, Nottinghamshire
Senitor Associates
Salary: £20000 - £30000 per annum + 8% Bonus + Great Company
Posted: 5 days ago
Chesterfield, Derbyshire
Senitor Associates
Salary: £18595 per annum + Benefits + Great Company
Posted: 5 days ago
Bury, Lancashire
Oscar
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Merseyside
Oscar
Salary: £18000 - £24000 per annum + Company Car, Petrol Card, Benefits
Posted: 5 days ago
Pontefract, West Yorkshire
Dempsey Dyer Ltd
Salary: From £18,000 to £21,000 per annum depending on experience
Posted: 17 days ago