The statistics below represent IT jobs advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Support Technician
Rank 539 624 570
Rank change year-on-year
+85 -54
Permanent jobs requiring a Support Technician 360 349 459
As % of all permanent IT jobs located in the UK 0.40% 0.33% 0.40%
As % of the Job Titles category 0.41% 0.34% 0.41%
Number of salaries quoted 335 307 380
Median salary £24,000 £25,000 £24,000
Median salary % change year-on-year
-4.00% +4.16%
90% offered a salary of more than £19,500 £18,500 £17,500
10% offered a salary of more than £32,800 £35,000 £30,250
UK excluding London median salary £23,750 £24,000 £23,217
% change year-on-year
-1.04% +3.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
87588 102541 110850
As % of all permanent IT jobs located in the UK 96.44% 96.54% 96.63%
Number of salaries quoted 72774 85459 91721
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £27,250 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Technician
Jobs Demand Trend

The demand trend of job ads that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 5 December 2016 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 332 £25,000 - 45
South East +59 77 £25,000 +8.69% 11
North West +23 67 £22,500 +2.27% 5
London +50 54 £29,500 -1.66% 2
Manchester +3 45 £24,000 +9.09% 5
West Midlands +13 38 £20,000 +8.10% 7
East of England -5 32 £25,000 -9.09% 10
South West -1 29 £25,000 -10.71% 2
Hampshire +3 26 £26,500 +6.00% 4
Yorkshire +23 24 £25,000 +8.69% 8
Cheshire +28 18 £22,250 -2.83%
Stockport - 18 £27,500 - 1
West Yorkshire +46 15 £25,250 +12.22% 3
Oxfordshire +38 15 £24,000 -4.00% 1
City of London +24 12 £27,750 -4.31% 1
Warwickshire +22 12 £19,500 -2.50% 2
Southampton +19 12 £26,500 +55.88% 1
Leamington Spa +6 12 £19,500 -2.50% 1
Hertfordshire +6 12 £33,000 +10.00% 3
Dorset +18 11 £28,500 +1.78% 1
Bournemouth +15 11 £28,500 +1.78% 1
Oxford +31 10 £24,500 -2.00% 1
Leeds +27 10 £26,000 -17.29% 2
Kent +23 9 £27,500 +32.53% 1
East Midlands -18 9 £26,000 +20.93%
Shropshire - 9 £22,500 - 2
Cambridgeshire +13 8 £23,250 +10.71% 4
Winchester - 8 £28,500 - 1
West Sussex +24 7 £25,000 -10.71%
Northamptonshire +5 7 £26,000 +8.33%

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 5 December 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Technician in the job title.

1 485 (72.82%) Windows
2 376 (56.46%) Active Directory
3 306 (45.95%) Microsoft
4 229 (34.38%) Windows Server
5 181 (27.18%) Windows 7
6 163 (24.47%) VMware
7 152 (22.82%) MS Excel
7 152 (22.82%) MS Exchange
8 133 (19.97%) MS Office
9 132 (19.82%) Windows Server 2008
10 124 (18.62%) Windows Server 2012
11 117 (17.57%) TCP/IP
12 109 (16.37%) VMware Infrastructure
13 102 (15.32%) Cisco
14 101 (15.17%) Hyper-V
15 99 (14.86%) Firewall
16 96 (14.41%) Windows 8
17 95 (14.26%) Office 365
17 95 (14.26%) WAN
18 92 (13.81%) ITIL
19 88 (13.21%) DNS
20 85 (12.76%) Citrix
20 85 (12.76%) LAN
21 77 (11.56%) VPN
22 76 (11.41%) Microsoft Certification
23 75 (11.26%) Windows 10
24 69 (10.36%) DHCP
25 64 (9.61%) Finance
26 59 (8.86%) SQL
27 57 (8.56%) Linux

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 152 (22.82%) MS Exchange
2 39 (5.86%) Exchange Server 2010
3 31 (4.65%) Exchange Server 2013
4 27 (4.05%) SharePoint
5 18 (2.70%) Skype for Business
6 12 (1.80%) Exchange Server 2003
7 11 (1.65%) Exchange Server 2007
8 6 (0.90%) IIS
9 4 (0.60%) SAS
10 3 (0.45%) IBM Notes
11 1 (0.15%) CMS
11 1 (0.15%) Exchange Server 5.5
11 1 (0.15%) Joomla!
11 1 (0.15%) SharePoint 2013
11 1 (0.15%) Umbraco
11 1 (0.15%) WordPress
Applications
1 152 (22.82%) MS Excel
2 133 (19.97%) MS Office
3 9 (1.35%) MS PowerPoint
4 5 (0.75%) Adobe Creative Suite
5 4 (0.60%) MS Visio
6 1 (0.15%) MS Project
6 1 (0.15%) Photoshop
6 1 (0.15%) Spreadsheet
Business Applications
1 5 (0.75%) Line 50
1 5 (0.75%) Sage X3
2 4 (0.60%) Dynamics CRM
2 4 (0.60%) Dynamics NAV
3 3 (0.45%) Sage 200
3 3 (0.45%) SAP Business One
4 1 (0.15%) Dynamics AX
4 1 (0.15%) Infor LN
4 1 (0.15%) MFGPRO
4 1 (0.15%) Sage 50
4 1 (0.15%) Sage CRM
4 1 (0.15%) Visualfiles
Cloud Services
1 95 (14.26%) Office 365
2 18 (2.70%) Microsoft Azure
3 11 (1.65%) G Suite
3 11 (1.65%) Mimecast
4 8 (1.20%) Amazon AWS
4 8 (1.20%) Dropbox
5 7 (1.05%) OneDrive
6 6 (0.90%) SaaS
Communications & Networking
1 117 (17.57%) TCP/IP
2 99 (14.86%) Firewall
3 95 (14.26%) WAN
4 88 (13.21%) DNS
5 85 (12.76%) LAN
6 77 (11.56%) VPN
7 69 (10.36%) DHCP
8 48 (7.21%) Wireless
9 42 (6.31%) Wi-Fi
10 41 (6.16%) VoIP
11 36 (5.41%) VLAN
12 26 (3.90%) Remote Desktop
13 25 (3.75%) SAN
14 22 (3.30%) Internet
15 21 (3.15%) Cisco IOS
16 11 (1.65%) Network Security
16 11 (1.65%) Skype
17 10 (1.50%) Ethernet
18 8 (1.20%) WLAN
19 7 (1.05%) FTP
Database & Business Intelligence
1 42 (6.31%) SQL Server
2 5 (0.75%) Power BI
2 5 (0.75%) SQL Server 2008
3 4 (0.60%) Amazon RDS
3 4 (0.60%) Crystal Reports
3 4 (0.60%) SQL Server Analysis Services
3 4 (0.60%) SQL Server Reporting Services
4 3 (0.45%) Relational Database
4 3 (0.45%) SQL Server 2012
5 2 (0.30%) Ingres
5 2 (0.30%) MS Access
5 2 (0.30%) RDBMS
5 2 (0.30%) SQL Server 2014
Development Applications
1 1 (0.15%) SQL Server Management Studio (SSMS)
1 1 (0.15%) Xcode
General
1 64 (9.61%) Finance
2 44 (6.61%) Telecoms
3 28 (4.20%) Manufacturing
4 16 (2.40%) Banking
5 14 (2.10%) Retail
6 13 (1.95%) Publishing
7 12 (1.80%) Back Office
8 9 (1.35%) Law
8 9 (1.35%) Marketing
9 6 (0.90%) Legal
9 6 (0.90%) Pharmaceutical
10 4 (0.60%) Front Office
10 4 (0.60%) Games
11 3 (0.45%) Aerospace
11 3 (0.45%) Multimedia
12 2 (0.30%) Automotive
12 2 (0.30%) Billing
12 2 (0.30%) Dutch Language
12 2 (0.30%) German Language
12 2 (0.30%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (1.65%) HTML
1 11 (1.65%) Web Services
2 9 (1.35%) .NET
3 4 (0.60%) FIX Protocol
3 4 (0.60%) jQuery
3 4 (0.60%) Middleware
4 3 (0.45%) .NET Framework
4 3 (0.45%) CSS
5 2 (0.30%) COM
6 1 (0.15%) Classic ASP
6 1 (0.15%) HTML5
6 1 (0.15%) JSON
6 1 (0.15%) Twitter Bootstrap
6 1 (0.15%) Unity (Game Engine)
6 1 (0.15%) XML
Miscellaneous
1 34 (5.11%) Driving Licence
2 32 (4.80%) Analytical Skills
3 30 (4.50%) iPad
4 29 (4.35%) Blackberry
5 21 (3.15%) Management Information System
6 16 (2.40%) iPhone
7 15 (2.25%) CMDB
8 11 (1.65%) User Experience
9 10 (1.50%) Mathematics
10 9 (1.35%) Computer Science
10 9 (1.35%) Statistics
11 7 (1.05%) Client/Server
11 7 (1.05%) Data Centre
12 6 (0.90%) FMCG
13 5 (0.75%) Biotechnology
13 5 (0.75%) Replication
13 5 (0.75%) Smartphone
14 4 (0.60%) AS400
14 4 (0.60%) Fixed Income
14 4 (0.60%) Video Conferencing
Operating Systems
1 485 (72.82%) Windows
2 229 (34.38%) Windows Server
3 181 (27.18%) Windows 7
4 132 (19.82%) Windows Server 2008
5 124 (18.62%) Windows Server 2012
6 96 (14.41%) Windows 8
7 75 (11.26%) Windows 10
8 57 (8.56%) Linux
9 47 (7.06%) Android
9 47 (7.06%) Windows XP
10 42 (6.31%) Windows Server 2003
11 37 (5.56%) Apple iOS
12 25 (3.75%) Mac OS X
12 25 (3.75%) Unix
13 17 (2.55%) Mac OS
14 9 (1.35%) Windows Vista
15 4 (0.60%) Windows Mobile
15 4 (0.60%) Windows Phone
16 3 (0.45%) Red Hat Enterprise Linux
17 1 (0.15%) Windows 2000 Server
Processes & Methodologies
1 92 (13.81%) ITIL
2 33 (4.95%) Service Delivery
3 30 (4.50%) Service Management
4 23 (3.45%) CRM
4 23 (3.45%) Time Management
5 19 (2.85%) Asset Management
6 18 (2.70%) ERP
7 17 (2.55%) Root Cause Analysis
8 16 (2.40%) Line Management
8 16 (2.40%) Project Management
9 13 (1.95%) Data Protection
10 12 (1.80%) Business Continuity
10 12 (1.80%) Continuous Improvement
10 12 (1.80%) Disaster Recovery
10 12 (1.80%) Kalman Filter
10 12 (1.80%) Mentoring
10 12 (1.80%) Web Filtering
11 10 (1.50%) Change Control
11 10 (1.50%) Network Planning
12 9 (1.35%) Problem Management
Programming Languages
1 59 (8.86%) SQL
2 8 (1.20%) C
2 8 (1.20%) PowerShell
3 6 (0.90%) C#
3 6 (0.90%) JavaScript
4 4 (0.60%) Java
4 4 (0.60%) PHP
4 4 (0.60%) RPG
5 3 (0.45%) C++
5 3 (0.45%) Python
5 3 (0.45%) VBScript
6 2 (0.30%) T-SQL
6 2 (0.30%) VB
7 1 (0.15%) Perl
Qualifications
1 76 (11.41%) Microsoft Certification
2 47 (7.06%) Degree
3 43 (6.46%) Cisco Certification
4 42 (6.31%) MCSE
5 38 (5.71%) CCNA
6 26 (3.90%) MCSA
7 22 (3.30%) A+ Certification
8 19 (2.85%) MCITP
8 19 (2.85%) MCP
9 13 (1.95%) VMware Certified Professional (VCP)
10 11 (1.65%) CCNP
11 10 (1.50%) ITIL Certification
12 9 (1.35%) ITIL Foundation Certificate
13 8 (1.20%) CCVP
13 8 (1.20%) DBS Check
13 8 (1.20%) Network+ Certification
13 8 (1.20%) Security Cleared
14 6 (0.90%) MCTS
14 6 (0.90%) SC Cleared
15 4 (0.60%) BPSS Clearance
Quality Assurance & Compliance
1 41 (6.16%) SLA
2 1 (0.15%) ISO/IEC 27001
2 1 (0.15%) PCI DSS
2 1 (0.15%) QA
System Software
1 376 (56.46%) Active Directory
2 109 (16.37%) VMware Infrastructure
3 101 (15.17%) Hyper-V
4 26 (3.90%) Terminal Services
5 11 (1.65%) XenApp
6 10 (1.50%) VMware ESXi
7 9 (1.35%) BitLocker
8 8 (1.20%) vSphere
9 6 (0.90%) XenDesktop
10 4 (0.60%) Virtual Servers
11 3 (0.45%) VMware ESX
12 2 (0.30%) Microsoft Virtual Server
12 2 (0.30%) Virtual Desktop
12 2 (0.30%) Virtual Machines
12 2 (0.30%) VMware Server
Systems Management
1 20 (3.00%) SCCM
2 18 (2.70%) Backup Exec
3 6 (0.90%) NetBackup
4 5 (0.75%) PaperCut
4 5 (0.75%) Systems Management Server (SMS)
4 5 (0.75%) WSUS
5 4 (0.60%) McAfee ePO
6 3 (0.45%) Cisco UCCX
6 3 (0.45%) Norton AntiVirus
7 2 (0.30%) AirWatch
7 2 (0.30%) Casper Suite
7 2 (0.30%) Malwarebytes
7 2 (0.30%) SCOM
7 2 (0.30%) WhatsUp Gold
8 1 (0.15%) Microsoft Clustering
8 1 (0.15%) Microsoft Intune
8 1 (0.15%) Opscode Chef
Vendors
1 306 (45.95%) Microsoft
2 163 (24.47%) VMware
3 102 (15.32%) Cisco
4 85 (12.76%) Citrix
5 50 (7.51%) Apple
6 45 (6.76%) HP
7 21 (3.15%) Dell
8 19 (2.85%) Intel Security
9 17 (2.55%) Sage
9 17 (2.55%) Veeam
10 11 (1.65%) Google
11 10 (1.50%) MobileIron
11 10 (1.50%) Sophos
11 10 (1.50%) ZyXEL
12 8 (1.20%) NetApp
12 8 (1.20%) Speakerbus
12 8 (1.20%) Symantec
13 7 (1.05%) Adobe
13 7 (1.05%) Avaya
13 7 (1.05%) SAP
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: 16 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum + training & benefits
Posted: 14 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + benefits
Posted: 19 hours ago
Doncaster, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000 per annum + Benefits
Posted: 12 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £30000 per annum + Benefits
Posted: 2 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 5 days ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: 6 days ago
Lisburn, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £14432 - £15875.20 per annum
Posted: 5 days ago
Fife
Search Consultancy
Salary: Shift Allowance
Posted: 4 days ago
Bolton, Lancashire
Senitor Associates
Salary: £19000 - £21000 per annum
Posted: 6 days ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £28000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Oscar
Salary: £16000 - £22000 per annum + Benefits
Posted: 6 days ago
Cambridge, Cambridgeshire
The One Group
Salary: £25k - 27k per year + Bonus
Posted: 6 days ago
Bagshot, Surrey
Bluetownonline
Salary: £21000 per annum
Posted: 11 hours ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Oldham, Lancashire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Bradford, West Yorkshire
Searchability
Salary: £17000 - £22000 per annum
Posted: 5 days ago
Malton, North Yorkshire
EasyWebRecruitment.com
Salary: Up to £22k
Posted: 5 days ago
Hertford, Hertfordshire
Premier IT
Salary: £28000 per annum
Posted: 3 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £27000 Per Annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £21500 - £28500 per annum
Posted: 4 days ago
Winchester, Hampshire
MARS Technical Recruitment
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 6 days ago
Norwich, Norfolk
Bluetownonline
Salary: £20000 per annum
Posted: 8 hours ago
Rugby, Warwickshire
Bluetownonline
Posted: 6 days ago
Sandown, Isle of Wight
RM plc
Salary: £20000 - £24000 per annum + benefits, bonus
Posted: 6 days ago
Trowbridge, Wiltshire
Alertsystems.co.uk
Salary: From £19,000 to £21,000 per annum Workplace contributory pension
Posted: 18 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 6 days ago
Sheffield, South Yorkshire
VeryPC
Salary: From £16,000 to £18,000 per annum
Posted: 17 days ago
Romford, Essex
Redbridge College
Salary: £25,703 per annum Full Time (36 hours per week)
Posted: 27 days ago
City, London
Pioneer Search
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 6 days ago