The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Support Technician
Rank 573 587 616
Rank change year-on-year
+14 +29
Permanent jobs requiring a Support Technician 346 367 298
As % of all permanent IT jobs located in the UK 0.31% 0.31% 0.27%
As % of the Job Titles category 0.33% 0.33% 0.28%
Number of salaries quoted 300 319 271
Average salary £23,500 £24,000 £22,500
Average salary % change year-on-year
-2.08% +6.66%
90% offered a salary of more than £19,000 £19,499 £17,500
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London average salary £22,500 £23,000 £22,000
% change year-on-year
-2.17% +4.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104266 112858 106109
As % of all permanent IT jobs located in the UK 94.63% 94.61% 94.74%
Number of salaries quoted 85211 91758 88345
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,896 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 1 May 2015 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 331 £23,500 -2.08% 50
London +5 86 £29,750 +0.84% 11
South East -26 59 £22,000 -8.33% 12
East of England +26 52 £23,500 -12.96% 6
East Midlands +35 43 £22,000 +2.32% 4
South West +6 40 £20,125 -22.59% 4
Bedfordshire +42 22 £20,500 -2.38%
Nottinghamshire +22 22 £23,250 +8.13%
Nottingham +4 21 £24,000 +11.62%
North West 0 19 £24,500 +11.36% 6
West Midlands -8 16 £26,000 +33.34% 1
Hertfordshire +4 15 £27,500 -8.33% 3
Surrey +14 13 £23,250 -11.42% 1
Cornwall -1 13 £20,000 -9.09%
Yorkshire -11 12 £20,000 -4.76% 6
Oxfordshire +18 11 £32,500 +44.44% 1
Derbyshire +17 10 £19,000 -15.55% 4
City of London +17 10 £27,500 -15.38% 2
Guildford +8 10 £22,500 -6.25%
Berkshire -2 9 £18,750 -18.47% 4
Hampshire -35 9 £22,000 -8.33% 2
Somerset +20 8 £22,500 -19.64% 1
Kent +19 8 £16,250 -22.61% 1
Northampton +7 8 £25,000 +21.95%
Northamptonshire +1 8 £25,000 +21.95%
Birmingham -8 8 £29,500 -26.25% 1
Hemel Hempstead - 8 £27,500 -
Chesterfield +25 7 £19,000 -15.55% 3
Cambridgeshire +18 7 £27,500 +57.14%
Essex +9 7 £27,500 +10.00% 2

Support Technician
Top 30 Related IT Skills

For the 6 months to 1 May 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 531 (71.66%) Windows
2 391 (52.77%) Microsoft
3 335 (45.21%) Active Directory
4 216 (29.15%) MS Office
5 192 (25.91%) MS Exchange
5 192 (25.91%) VMware
6 191 (25.78%) MS Excel
7 187 (25.24%) Windows Server 2008
8 181 (24.43%) Windows 7
9 153 (20.65%) TCP/IP
10 151 (20.38%) Windows Server 2012
11 149 (20.11%) Citrix
12 142 (19.16%) DNS
13 137 (18.49%) ITIL
14 125 (16.87%) DHCP
15 124 (16.73%) Windows Server 2003
16 118 (15.92%) Windows XP
17 116 (15.65%) VMware Infrastructure
18 115 (15.52%) Firewall
19 107 (14.44%) Windows 8
20 100 (13.50%) SQL
20 100 (13.50%) Microsoft Certification
21 94 (12.69%) SQL Server
22 92 (12.42%) Apple
23 89 (12.01%) VPN
24 85 (11.47%) Exchange Server 2010
25 84 (11.34%) Blackberry
26 83 (11.20%) Cisco
27 78 (10.53%) Linux
28 74 (9.99%) LAN

Support Technician
Top Related IT Skills by Category

For the 6 months to 1 May 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 192 (25.91%) MS Exchange
2 85 (11.47%) Exchange Server 2010
3 63 (8.50%) SharePoint
4 52 (7.02%) Exchange Server 2007
5 44 (5.94%) Exchange Server 2013
6 41 (5.53%) Lync
7 22 (2.97%) Apache
7 22 (2.97%) Exchange Server 2003
8 21 (2.83%) IIS
9 17 (2.29%) Blackberry Enterprise Server
10 16 (2.16%) SharePoint 2013
11 14 (1.89%) Tomcat
12 9 (1.21%) IBM Notes
13 8 (1.08%) SharePoint 2010
14 5 (0.67%) nginx
15 4 (0.54%) Moodle
16 3 (0.40%) Drupal
16 3 (0.40%) GlassFish
16 3 (0.40%) CMS
16 3 (0.40%) WebLogic
Applications
1 216 (29.15%) MS Office
2 191 (25.78%) MS Excel
3 9 (1.21%) Adobe Creative Suite
4 3 (0.40%) MS Visio
5 2 (0.27%) AutoCAD
5 2 (0.27%) Spreadsheet
6 1 (0.13%) MS PowerPoint
Business Applications
1 7 (0.94%) Dynamics NAV
2 6 (0.81%) Dynamics CRM
3 2 (0.27%) Pegasus Opera
3 2 (0.27%) Exchequer
3 2 (0.27%) HiPortfolio
3 2 (0.27%) Sage 200
4 1 (0.13%) Magento
4 1 (0.13%) Sage 1000
4 1 (0.13%) Oracle Payables
4 1 (0.13%) Summit
Cloud Services
1 59 (7.96%) Office 365
2 7 (0.94%) SaaS
3 5 (0.67%) Amazon AWS
4 4 (0.54%) Cloud Computing
5 3 (0.40%) Amazon EC2
5 3 (0.40%) Amazon S3
5 3 (0.40%) Microsoft Azure
6 2 (0.27%) Google Apps
7 1 (0.13%) Symantec.cloud
7 1 (0.13%) OneDrive
Communications & Networking
1 153 (20.65%) TCP/IP
2 142 (19.16%) DNS
3 125 (16.87%) DHCP
4 115 (15.52%) Firewall
5 89 (12.01%) VPN
6 74 (9.99%) LAN
7 72 (9.72%) WAN
8 60 (8.10%) Wireless
9 55 (7.42%) Internet
10 34 (4.59%) SAN
11 29 (3.91%) VoIP
12 27 (3.64%) Intranet
13 24 (3.24%) ADSL
14 19 (2.56%) IP Telephony
15 18 (2.43%) Wi-Fi
16 16 (2.16%) VLAN
17 15 (2.02%) Broadband
18 10 (1.35%) Network Security
19 8 (1.08%) Cisco ASA
20 7 (0.94%) SMTP
Database & Business Intelligence
1 94 (12.69%) SQL Server
2 22 (2.97%) SQL Server 2008
3 19 (2.56%) SQL Server 2012
4 14 (1.89%) MySQL
5 8 (1.08%) Crystal Reports
6 5 (0.67%) SQL Server 2005
7 4 (0.54%) Relational Database
8 3 (0.40%) SQL Server Integration Services
8 3 (0.40%) Oracle Database
9 1 (0.13%) Crystal Dashboard Design
9 1 (0.13%) PostgreSQL
9 1 (0.13%) SQL Server Reporting Services
9 1 (0.13%) MS Access
9 1 (0.13%) BusinessObjects
9 1 (0.13%) EDRMS
Development Applications
1 4 (0.54%) Toad
General
1 51 (6.88%) Finance
2 33 (4.45%) Telecoms
3 24 (3.24%) Manufacturing
4 19 (2.56%) Marketing
5 16 (2.16%) Retail
6 15 (2.02%) Banking
7 12 (1.62%) Legal
8 7 (0.94%) Electronics
9 5 (0.67%) Back Office
9 5 (0.67%) Advertising
10 4 (0.54%) Games
11 3 (0.40%) Local Government
11 3 (0.40%) Multimedia
11 3 (0.40%) Automotive
12 2 (0.27%) Pharmaceutical
12 2 (0.27%) Law
12 2 (0.27%) General Ledger
13 1 (0.13%) Investment Banking
13 1 (0.13%) Financial Institution
Libraries, Frameworks & Software Standards
1 13 (1.75%) .NET
2 6 (0.81%) HTML
3 5 (0.67%) ASP.NET
3 5 (0.67%) Web Services
3 5 (0.67%) XML
3 5 (0.67%) XSL
4 4 (0.54%) .NET Framework
5 3 (0.40%) Java EE
5 3 (0.40%) Middleware
6 2 (0.27%) LAMP
7 1 (0.13%) Application Packaging
7 1 (0.13%) COM+
7 1 (0.13%) CSS
7 1 (0.13%) Flash
7 1 (0.13%) MAPI
Miscellaneous
1 84 (11.34%) Blackberry
2 38 (5.13%) Analytical Skills
3 32 (4.32%) iPhone
4 26 (3.51%) iPad
5 17 (2.29%) Management Information System
6 16 (2.16%) Mathematics
7 14 (1.89%) Video Conferencing
8 7 (0.94%) Computer Science
8 7 (0.94%) NHS
9 6 (0.81%) Enterprise Software
10 5 (0.67%) Fat Client
10 5 (0.67%) Digital Media
10 5 (0.67%) Open Source
10 5 (0.67%) VLE
10 5 (0.67%) Thin Client
10 5 (0.67%) EPoS
11 4 (0.54%) Statistics
12 3 (0.40%) Kindle
12 3 (0.40%) Raspberry Pi
12 3 (0.40%) Biometrics
Operating Systems
1 531 (71.66%) Windows
2 187 (25.24%) Windows Server 2008
3 181 (24.43%) Windows 7
4 151 (20.38%) Windows Server 2012
5 124 (16.73%) Windows Server 2003
6 118 (15.92%) Windows XP
7 107 (14.44%) Windows 8
8 78 (10.53%) Linux
9 62 (8.37%) Android
10 48 (6.48%) Apple iOS
11 45 (6.07%) Mac OS X
12 37 (4.99%) UNIX
13 22 (2.97%) Mac OS
14 21 (2.83%) Windows Vista
15 15 (2.02%) Solaris
16 7 (0.94%) CentOS
17 5 (0.67%) Ubuntu
17 5 (0.67%) Windows 2000
18 3 (0.40%) Windows 2000 Server
19 2 (0.27%) Embedded Linux
Processes & Methodologies
1 137 (18.49%) ITIL
2 61 (8.23%) Service Delivery
3 18 (2.43%) Service Management
4 16 (2.16%) ITSM
5 14 (1.89%) Kalman Filter
6 13 (1.75%) Software Deployment
6 13 (1.75%) ERP
7 12 (1.62%) CRM
7 12 (1.62%) Disaster Recovery
7 12 (1.62%) Time Management
8 11 (1.48%) Incident Management
9 10 (1.35%) Change Management
10 9 (1.21%) Migration
11 8 (1.08%) Information Security
11 8 (1.08%) Root Cause Analysis
11 8 (1.08%) Change Control
11 8 (1.08%) Software Testing
12 7 (0.94%) Performance Management
12 7 (0.94%) Network Management
12 7 (0.94%) Signal Processing
Programming Languages
1 100 (13.50%) SQL
2 16 (2.16%) PowerShell
3 13 (1.75%) T-SQL
4 10 (1.35%) VB
5 9 (1.21%) C
6 8 (1.08%) Java
7 7 (0.94%) VBScript
7 7 (0.94%) PHP
8 6 (0.81%) VBA
9 4 (0.54%) VB.NET
9 4 (0.54%) PL/SQL
9 4 (0.54%) JavaScript
9 4 (0.54%) C#
10 3 (0.40%) Ruby
10 3 (0.40%) Perl
11 2 (0.27%) Shell Script
11 2 (0.27%) ABAP
12 1 (0.13%) VB6
12 1 (0.13%) C++
Qualifications
1 100 (13.50%) Microsoft Certification
2 62 (8.37%) MCP
3 53 (7.15%) Degree
4 45 (6.07%) MCSE
4 45 (6.07%) MCSA
5 37 (4.99%) A+ Certification
6 24 (3.24%) CCNA
6 24 (3.24%) Cisco Certification
7 14 (1.89%) VMware Certified Professional (VCP)
7 14 (1.89%) MCTS
8 11 (1.48%) HND
9 9 (1.21%) MCITP
9 9 (1.21%) Citrix Certification
9 9 (1.21%) CCNP
10 8 (1.08%) CCA
10 8 (1.08%) Security Cleared
11 7 (0.94%) MCDST
11 7 (0.94%) HNC
11 7 (0.94%) PhD
12 5 (0.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 68 (9.18%) SLA
2 14 (1.89%) ISO 9001
3 3 (0.40%) ISO/IEC 27001
3 3 (0.40%) QA
4 1 (0.13%) PCI DSS
4 1 (0.13%) ISO 14001
System Software
1 335 (45.21%) Active Directory
2 116 (15.65%) VMware Infrastructure
3 45 (6.07%) XenApp
4 42 (5.67%) vSphere
5 36 (4.86%) Hyper-V
6 16 (2.16%) VMware ESX
7 9 (1.21%) XenServer
8 7 (0.94%) XenDesktop
8 7 (0.94%) VMware ESXi
8 7 (0.94%) VMware Workstation
9 5 (0.67%) Terminal Server
10 4 (0.54%) Citrix Presentation Server
11 2 (0.27%) Forefront TMG
11 2 (0.27%) Microsoft Virtual Server
11 2 (0.27%) VMware Server
12 1 (0.13%) VirtualBox
12 1 (0.13%) KVM
12 1 (0.13%) ISA Server
12 1 (0.13%) Terminal Services
Systems Management
1 31 (4.18%) SCCM
2 15 (2.02%) Backup Exec
3 11 (1.48%) Casper Suite
4 5 (0.67%) WSUS
4 5 (0.67%) Symantec Endpoint Protection
4 5 (0.67%) Foglight
5 3 (0.40%) Norton AntiVirus
6 2 (0.27%) Zenoss
7 1 (0.13%) Opsview
7 1 (0.13%) DameWare
7 1 (0.13%) MAILsweeper
7 1 (0.13%) Nagios
7 1 (0.13%) ARCserve
Vendors
1 391 (52.77%) Microsoft
2 192 (25.91%) VMware
3 149 (20.11%) Citrix
4 92 (12.42%) Apple
5 83 (11.20%) Cisco
6 45 (6.07%) HP
7 32 (4.32%) Oracle
8 29 (3.91%) EMC
9 21 (2.83%) Symantec
10 19 (2.56%) Dell
11 14 (1.89%) Avaya
12 12 (1.62%) Veeam
12 12 (1.62%) IronPort
13 11 (1.48%) Sophos
13 11 (1.48%) Mitel
14 9 (1.21%) Adobe
14 9 (1.21%) Lotus
15 8 (1.08%) Red Hat
15 8 (1.08%) Sage
16 7 (0.94%) Polycom
Rochester, Kent
1st Choice Computer Appointments Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Crawley, West Sussex
Executive Recruitment Services (ERS)
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Banstead, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £35000 per annum
Posted: 2 days ago
Bristol, Avon
Oasis Community Learning
Salary: From £17,659 to £19,104 per annum
Posted: 2 days ago
City, London
Twenty Recruitment Group
Salary: From £30,000 to £40,000 per annum up to £40,000 Plus Overtime Bonus a
Posted: 2 days ago
London
Twenty Recruitment Group
Posted: 2 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: 18000
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 3 days ago
Wilmslow, Cheshire
Pets at Home
Salary: Up to £40,000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £28,000 per annum
Posted: 3 days ago
London
Latcom Ltd
Salary: From £32,000 to £35,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
CV Screen Ltd
Salary: £20k - 23k per year + Pension and BUPA
Posted: 4 days ago
West Yorkshire
Harvey Nash plc
Salary: £20000 - £24000 per annum
Posted: 4 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £18k - 23k per year + BENEFITS
Posted: 4 days ago
Chesterfield, Derbyshire
EMBS- People Transfer
Salary: £18k - 20k per year + Benefits
Posted: 4 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 4 days ago
Bath, Avon
Novate IT Ltd
Salary: £18000 - £22000 per hour, Benefits Plus Generous Benefits
Posted: 4 days ago
Reading, Berkshire
Polar Recruitment
Salary: £17000 - £40000 per annum + Uplift and Benefits
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £35000 - £45000 per annum
Posted: 6 days ago
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £28000 - £33000 per annum
Posted: 6 days ago