The first table below looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Technician
Rank 588 608 654
Rank change year-on-year
+20 +46
Permanent jobs requiring a Support Technician 375 291 261
As % of all permanent IT jobs located in the UK 0.31% 0.26% 0.21%
As % of the Job Titles category 0.32% 0.27% 0.22%
Number of salaries quoted 332 263 233
Average salary £24,000 £22,500 £23,250
Average salary % change year-on-year
+6.66% -3.22%
90% offered a salary of more than £19,000 £17,300 £17,500
10% offered a salary of more than £37,500 £35,000 £32,500
UK excluding London average salary £23,000 £22,000 £22,000
% change year-on-year
+4.54% -
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
115980 107065 119193
As % of all permanent IT jobs located in the UK 94.49% 94.69% 94.79%
Number of salaries quoted 94004 89146 102136
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 16 April 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +38 358 £24,000 +6.66% 67
London +8 108 £27,500 -8.33% 18
South East -1 87 £24,000 +5.49% 16
Yorkshire -22 38 £21,000 +5.00% 2
Hampshire +17 37 £24,000 +23.07% 5
East of England +12 35 £22,000 -32.30% 10
South West +8 33 £26,000 +15.55% 8
West Yorkshire -6 29 £21,000 +5.00% 1
Leeds +5 27 £21,000 +5.00%
City of London +11 25 £33,000 -12.58% 7
North West -24 24 £22,250 +8.53% 9
Surrey +12 19 £26,500 -1.85% 3
East Midlands -7 19 £21,250 +1.19%
Southampton +17 16 £22,500 -8.16% 4
Norfolk - 13 £30,000 - 3
Manchester -4 12 £23,000 +12.19% 6
West Midlands -5 12 £19,499 -9.30% 2
Farnborough +4 11 £24,000 +41.17% 1
Cambridgeshire - 10 £20,000 - 3
East Yorkshire +1 8 £20,500 +20.58%
Nottinghamshire -3 8 £21,500 +17.80%
West Sussex -4 8 £23,000 +15.00% 2
Scotland -21 8 £32,500 +16.07%
Devon - 8 £37,500 - 1
Nottingham +7 7 £21,500 +26.47%
Berkshire 0 7 £23,000 - 3
Newbury -7 7 £23,000 +35.29% 1
Merseyside -14 7 £24,000 +6.66% 1
Oxfordshire -19 7 £22,500 -8.16% 1
Liverpool -20 7 £24,000 +6.66%

Support Technician
Top 30 Related IT Skills

For the 6 months to 16 April 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 420 (69.31%) Windows
2 330 (54.46%) Microsoft
3 239 (39.44%) Active Directory
4 203 (33.50%) MS Office
5 190 (31.35%) Windows 7
6 174 (28.71%) Windows Server 2008
7 172 (28.38%) MS Excel
8 155 (25.58%) MS Exchange
9 150 (24.75%) VMware
10 127 (20.96%) Microsoft Certification
11 112 (18.48%) Citrix
12 111 (18.32%) Windows XP
13 109 (17.99%) Windows Server 2003
14 107 (17.66%) VMware Infrastructure
15 97 (16.01%) TCP/IP
15 97 (16.01%) DNS
16 96 (15.84%) SQL
17 90 (14.85%) ITIL
18 89 (14.69%) Windows Server 2012
19 88 (14.52%) Finance
20 81 (13.37%) Degree
21 78 (12.87%) Windows 8
22 75 (12.38%) Cisco
23 72 (11.88%) Firewall
24 64 (10.56%) Linux
25 63 (10.40%) MCSE
26 62 (10.23%) Exchange Server 2010
27 58 (9.57%) VPN
28 57 (9.41%) Hyper-V
29 56 (9.24%) SQL Server

Support Technician
Top Related IT Skills by Category

For the 6 months to 16 April 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 155 (25.58%) MS Exchange
2 62 (10.23%) Exchange Server 2010
3 30 (4.95%) SharePoint
4 29 (4.79%) Exchange Server 2003
5 26 (4.29%) Exchange Server 2007
6 23 (3.80%) Blackberry Enterprise Server
7 17 (2.81%) IIS
8 14 (2.31%) IBM Notes
9 12 (1.98%) Exchange Server 2013
9 12 (1.98%) Tomcat
10 10 (1.65%) Apache
11 9 (1.49%) SharePoint 2010
11 9 (1.49%) JOnAS
12 6 (0.99%) Lync
13 4 (0.66%) GlassFish
13 4 (0.66%) Confluence
14 2 (0.33%) WebSphere
14 2 (0.33%) SharePoint 2013
14 2 (0.33%) Site Server
14 2 (0.33%) WebSphere Application Server
Applications
1 203 (33.50%) MS Office
2 172 (28.38%) MS Excel
3 8 (1.32%) MS PowerPoint
4 5 (0.83%) MS Visio
5 3 (0.50%) AutoCAD
6 1 (0.17%) InfoPath
Business Applications
1 17 (2.81%) Dynamics CRM
2 4 (0.66%) SAP Business One
3 3 (0.50%) Teamcenter
4 1 (0.17%) Epicor Vantage
4 1 (0.17%) Misys Midas
4 1 (0.17%) assyst
Cloud Services
1 9 (1.49%) Office 365
1 9 (1.49%) SaaS
2 2 (0.33%) Cloud Computing
Communications & Networking
1 97 (16.01%) TCP/IP
1 97 (16.01%) DNS
2 72 (11.88%) Firewall
3 58 (9.57%) VPN
4 54 (8.91%) DHCP
5 38 (6.27%) WAN
6 33 (5.45%) LAN
7 31 (5.12%) Internet
8 26 (4.29%) SAN
9 19 (3.14%) VoIP
10 17 (2.81%) VLAN
11 15 (2.48%) Intranet
11 15 (2.48%) IP Telephony
12 14 (2.31%) Wireless
13 11 (1.82%) Broadband
14 9 (1.49%) ADSL
15 7 (1.16%) FTP
15 7 (1.16%) SMTP
16 6 (0.99%) Wi-Fi
16 6 (0.99%) Ethernet
Database & Business Intelligence
1 56 (9.24%) SQL Server
2 17 (2.81%) MySQL
3 11 (1.82%) SQL Server 2008
4 10 (1.65%) SQL Server 2012
5 9 (1.49%) SQL Server 2005
6 8 (1.32%) SQL Server Reporting Services
6 8 (1.32%) Crystal Reports
7 7 (1.16%) Oracle Database
7 7 (1.16%) SQL Server Integration Services
8 6 (0.99%) Data Warehouse
9 4 (0.66%) MS Access
10 2 (0.33%) SQL Server Analysis Services
10 2 (0.33%) Relational Database
10 2 (0.33%) RDBMS
11 1 (0.17%) Oracle Reports
11 1 (0.17%) SQL Server 2000
11 1 (0.17%) Oracle Database 11g
11 1 (0.17%) Microsoft Analysis Services
Development Applications
1 6 (0.99%) JIRA
2 3 (0.50%) ClearCase
2 3 (0.50%) ClearQuest
2 3 (0.50%) CruiseControl
3 2 (0.33%) SQL Server Management Studio (SSMS)
3 2 (0.33%) Team Foundation Server
3 2 (0.33%) Visual Studio Tools for Office
3 2 (0.33%) Visual Studio
4 1 (0.17%) Dreamweaver
4 1 (0.17%) MSI
4 1 (0.17%) FogBugz
General
1 88 (14.52%) Finance
2 19 (3.14%) Manufacturing
3 17 (2.81%) Telecoms
4 15 (2.48%) French Language
5 14 (2.31%) Retail
5 14 (2.31%) Legal
6 10 (1.65%) German Language
6 10 (1.65%) Law
6 10 (1.65%) Back Office
7 9 (1.49%) Marketing
8 8 (1.32%) Banking
8 8 (1.32%) Local Government
9 7 (1.16%) Advertising
9 7 (1.16%) Spanish Language
10 5 (0.83%) Publishing
10 5 (0.83%) Automotive
10 5 (0.83%) Front Office
11 4 (0.66%) Italian Language
11 4 (0.66%) Financial Institution
12 3 (0.50%) Electronics
Libraries, Frameworks & Software Standards
1 19 (3.14%) HTML
2 17 (2.81%) .NET
3 12 (1.98%) CSS
4 10 (1.65%) COM
5 7 (1.16%) XML
6 5 (0.83%) ASP.NET
6 5 (0.83%) .NET Framework
7 3 (0.50%) Web Services
8 2 (0.33%) ASP.NET Web Forms
8 2 (0.33%) HTML5
8 2 (0.33%) Middleware
8 2 (0.33%) WAP
8 2 (0.33%) ADO.NET
9 1 (0.17%) EDI
9 1 (0.17%) XSL
9 1 (0.17%) J2EE
9 1 (0.17%) ADO.NET Entity Framework
9 1 (0.17%) Application Packaging
9 1 (0.17%) jQuery
9 1 (0.17%) WCF
Miscellaneous
1 50 (8.25%) Blackberry
2 15 (2.48%) iPhone
3 13 (2.15%) Computer Science
4 11 (1.82%) Mathematics
5 10 (1.65%) Fat Client
5 10 (1.65%) iPad
5 10 (1.65%) Replication
5 10 (1.65%) Thin Client
6 8 (1.32%) Management Information System
7 7 (1.16%) Kindle
7 7 (1.16%) Smartphone
8 5 (0.83%) NHS
8 5 (0.83%) Enterprise Software
9 4 (0.66%) Video Conferencing
9 4 (0.66%) Statistics
9 4 (0.66%) AS400
9 4 (0.66%) Clustering
9 4 (0.66%) VLE
9 4 (0.66%) Mainframe
10 3 (0.50%) Equities
Operating Systems
1 420 (69.31%) Windows
2 190 (31.35%) Windows 7
3 174 (28.71%) Windows Server 2008
4 111 (18.32%) Windows XP
5 109 (17.99%) Windows Server 2003
6 89 (14.69%) Windows Server 2012
7 78 (12.87%) Windows 8
8 64 (10.56%) Linux
9 31 (5.12%) UNIX
10 30 (4.95%) Mac OS X
11 22 (3.63%) Windows Vista
12 11 (1.82%) Windows 2000 Server
12 11 (1.82%) Ubuntu
13 10 (1.65%) Windows 2000
14 9 (1.49%) Mac OS
15 6 (0.99%) Apple iOS
16 5 (0.83%) AIX
16 5 (0.83%) Android
17 4 (0.66%) CentOS
17 4 (0.66%) Red Hat Enterprise Linux
Processes & Methodologies
1 90 (14.85%) ITIL
2 43 (7.10%) Service Delivery
3 28 (4.62%) CRM
4 18 (2.97%) Service Management
5 16 (2.64%) Disaster Recovery
6 15 (2.48%) ERP
7 13 (2.15%) Data Security
7 13 (2.15%) Time Management
7 13 (2.15%) Incident Management
8 11 (1.82%) Data Protection
8 11 (1.82%) Knowledge Management
9 9 (1.49%) E-Commerce
9 9 (1.49%) Software Testing
9 9 (1.49%) Asset Management
10 8 (1.32%) Problem Management
11 7 (1.16%) Project Management
12 6 (0.99%) Network Management
12 6 (0.99%) ETL
13 5 (0.83%) Configuration Management
13 5 (0.83%) Mobile Device Management
Programming Languages
1 96 (15.84%) SQL
2 17 (2.81%) PowerShell
3 16 (2.64%) PHP
4 12 (1.98%) Shell Script
4 12 (1.98%) C#
5 11 (1.82%) Java
5 11 (1.82%) Perl
6 10 (1.65%) JavaScript
7 8 (1.32%) VBA
8 7 (1.16%) VBScript
9 6 (0.99%) C
9 6 (0.99%) T-SQL
10 5 (0.83%) VB
11 4 (0.66%) Bash Shell
11 4 (0.66%) VB.NET
11 4 (0.66%) Python
12 3 (0.50%) VB6
13 1 (0.17%) C++
13 1 (0.17%) Ruby
Qualifications
1 127 (20.96%) Microsoft Certification
2 81 (13.37%) Degree
3 63 (10.40%) MCSE
4 44 (7.26%) Cisco Certification
4 44 (7.26%) MCP
5 39 (6.44%) CCNA
6 36 (5.94%) MCITP
7 25 (4.13%) MCSA
8 12 (1.98%) HND
9 11 (1.82%) A+ Certification
10 8 (1.32%) Security Cleared
11 7 (1.16%) Network+ Certification
11 7 (1.16%) MCTS
12 6 (0.99%) SC Cleared
13 5 (0.83%) ITIL Certification
13 5 (0.83%) MCDST
14 4 (0.66%) CCNP
15 3 (0.50%) RHCE
15 3 (0.50%) NVQ Level 3
15 3 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 43 (7.10%) SLA
2 14 (2.31%) ISO 9001
3 9 (1.49%) QA
4 4 (0.66%) ISO/IEC 27001
5 3 (0.50%) Sarbanes-Oxley
6 2 (0.33%) ISO 14001
7 1 (0.17%) GxP
7 1 (0.17%) 21 CFR Part 11
7 1 (0.17%) GAMP
7 1 (0.17%) GCP
7 1 (0.17%) GMP
System Software
1 239 (39.44%) Active Directory
2 107 (17.66%) VMware Infrastructure
3 57 (9.41%) Hyper-V
4 39 (6.44%) XenApp
5 19 (3.14%) XenDesktop
6 14 (2.31%) Terminal Services
7 12 (1.98%) vSphere
8 11 (1.82%) Terminal Server
8 11 (1.82%) VMware ESXi
8 11 (1.82%) XenServer
9 9 (1.49%) Xen
10 7 (1.16%) VMware Workstation
10 7 (1.16%) Microsoft App-V
11 5 (0.83%) VMware ESX
11 5 (0.83%) Citrix Presentation Server
12 4 (0.66%) VirtualBox
13 3 (0.50%) Samba
14 1 (0.17%) UAG
Systems Management
1 16 (2.64%) Backup Exec
2 15 (2.48%) SCCM
3 8 (1.32%) Norton AntiVirus
4 7 (1.16%) OpenView
5 6 (0.99%) OVSD
6 4 (0.66%) WSUS
6 4 (0.66%) NetBackup
6 4 (0.66%) Nagios
7 3 (0.50%) Control-M
7 3 (0.50%) SCOM
8 2 (0.33%) ITRS Geneos
8 2 (0.33%) Plesk
8 2 (0.33%) McAfee ePO
8 2 (0.33%) Puppet
8 2 (0.33%) Foglight
9 1 (0.17%) Red Hat Satellite
Vendors
1 330 (54.46%) Microsoft
2 150 (24.75%) VMware
3 112 (18.48%) Citrix
4 75 (12.38%) Cisco
5 45 (7.43%) HP
6 37 (6.11%) Apple
7 20 (3.30%) Oracle
8 19 (3.14%) Dell
9 15 (2.48%) Symantec
9 15 (2.48%) Red Hat
10 14 (2.31%) Lotus
10 14 (2.31%) EMC
11 12 (1.98%) SAP
12 11 (1.82%) Sun
13 9 (1.49%) IBM
13 9 (1.49%) Salesforce.com
13 9 (1.49%) McAfee
14 8 (1.32%) DataCore
15 7 (1.16%) Avaya
15 7 (1.16%) Veeam
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: 14 hours ago
Wokingham, Berkshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 16 hours ago
Manchester, Lancashire
Searchability.co.uk
Salary: £20000 - £25000 per annum
Posted: 16 hours ago
Harrow, Middlesex
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum + Great Benefits
Posted: 17 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £26,000 per annum
Posted: 19 hours ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 22 hours ago
City, London
Coal IT Services
Salary: From £30,000 to £36,000 per annum + Bonus, Pension & Excellent Benefit
Posted: 23 hours ago
London
Keene and Lord
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: Yesterday
Brentwood, Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Connectus
Salary: £25000 per annum
Posted: Yesterday
Poole, Dorset
IT Executive Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Manchester, Lancashire
The One Group
Salary: £0 - 23k per year + Benefits
Posted: 4 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 4 days ago
London
Vertical IT
Salary: £25000 - £33000 per annum + Guaranteed Bonus + Benifits
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £18000 per annum
Posted: 4 days ago
St. Helens, Merseyside
Lloyds IP
Salary: £23k - 28k per year + Excellent Benefits
Posted: 4 days ago
Uxbridge, Middlesex
Talent Source Global
Salary: Up to £25,000 per annum Bonus + Holiday + Expenses
Posted: 4 days ago