The first part of the table below looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

Support Technician
Location
3 months to
22 May 2012
Same period 2011Same period 2010
Rank621585538
Rank change year-on-year
Down-36Down-47
Matching permanent IT job ads260289219
As % of all permanent IT jobs located in the UK0.216 %0.236 %0.229 %
As % of the Job Titles category0.228 %0.250 %0.246 %
Number of salaries quoted229255203
Average salary£23,788£24,500£22,000
Average salary % change year-on-year
-2.90 %+11.36 %
90% of jobs offered a salary of more than£18,000£19,300£18,500
10% of jobs offered a salary of more than£32,100£35,000£30,900
UK excluding London average salary£22,500£23,000£21,000
% change year-on-year
-2.17 %+9.52 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
11420611553789084
As % of all permanent IT jobs located in the UK94.71 %94.23 %93.30 %
Number of salaries quoted979339761273729
Average salary£42,500£42,500£42,500
90% of jobs offered a salary of more than£27,500£26,500£25,000
10% of jobs offered a salary of more than£70,000£75,000£72,500
UK excluding London average salary£38,000£37,500£36,500
% change year-on-year
+1.33 %+2.73 %

Support Technician
Demand Trend

The chart provides the 3-month moving total of permanent IT jobs citing Support Technician within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Demand Trend

Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend

Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 22 May 2012 within the UK.

Support Technician Salary Histogram

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 22 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-40246£25,000-
South EastDown-4270£25,000+6.38 %
LondonDown-4262£28,500+0.88 %
SurreyDown-1025£34,000+38.77 %
North WestDown-923£21,500-8.51 %
West MidlandsDown-923£22,500-10.00 %
ManchesterUp+1222£21,500+21.12 %
South WestDown-1822£18,000-15.29 %
YorkshireDown-520£21,000-6.66 %
HampshireDown-620£27,000+12.50 %
BirminghamDown-812£22,000-51.11 %
WokingUp+1711£34,000+36.00 %
East of EnglandDown-811£27,000+17.56 %
East MidlandsUp+210£20,000-38.46 %
West YorkshireDown-610£19,500-15.21 %
BuckinghamshireNew entry-10£22,500-
GloucestershireDown-108£18,000-5.26 %
SheffieldNew entry-8£26,250-
South YorkshireNew entry-8£26,250-
DorsetUp+77£19,000-36.66 %
BerkshireDown-277£35,000+55.55 %
ScotlandUp+116£23,000+17.94 %
TewkesburyDown-85£15,500-22.50 %
GuildfordNew entry-5£19,500-
Ashton-under-LyneNew entry-5£26,000-
WindsorUp+144£30,000+7.14 %
PooleDown-44£18,000-34.54 %
City of LondonDown-54£32,500-9.72 %
North EastDown-74£21,500+2.38 %
LeedsDown-154£19,500-24.27 %

Support Technician
Top 30 Related IT Skills

For the 6 months to 22 May 2012, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1395 (70.28 %)Windows
2257 (45.73 %)Microsoft
3211 (37.54 %)Active Directory
4171 (30.43 %)MS Excel
5162 (28.83 %)MS Exchange
5162 (28.83 %)Windows Server 2008
6157 (27.94 %)Windows XP
7141 (25.09 %)MS Office
7141 (25.09 %)Windows Server 2003
8125 (22.24 %)SQL
8125 (22.24 %)Microsoft Certification
9108 (19.22 %)TCP/IP
10103 (18.33 %)Windows 7
1189 (15.84 %)SQL Server
1189 (15.84 %)MCSE
1284 (14.95 %)MCP
1383 (14.77 %)Exchange Server 2007
1481 (14.41 %)Exchange Server 2003
1481 (14.41 %)VMware
1580 (14.23 %)VPN
1677 (13.70 %)LAN
1776 (13.52 %)DNS
1868 (12.10 %)ITIL
1966 (11.74 %)Finance
2065 (11.57 %)WAN
2162 (11.03 %)Windows Vista
2261 (10.85 %)DHCP
2359 (10.50 %)Cisco
2359 (10.50 %)Blackberry
2451 (9.075 %)VoIP

Support Technician
Top Related IT Skills by Category

For the 6 months to 22 May 2012, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
125 (4.448 %)HTML
125 (4.448 %).NET
210 (1.779 %)Flash
38 (1.423 %)ASP.NET
38 (1.423 %)CSS
46 (1.068 %)jQuery
55 (0.890 %)ASP
55 (0.890 %)ODBC
55 (0.890 %)XHTML
64 (0.712 %)COM
73 (0.534 %)EDI
73 (0.534 %)Web Services
73 (0.534 %)XML
82 (0.356 %)XML Schema
82 (0.356 %)Symfony
91 (0.178 %)Forefront TMG
91 (0.178 %).NET Framework
91 (0.178 %)XSLT
91 (0.178 %)J2EE
91 (0.178 %)ADO
IT Job Market, Application Platforms CategoryApplication Platforms
1162 (28.83 %)MS Exchange
283 (14.77 %)Exchange Server 2007
381 (14.41 %)Exchange Server 2003
444 (7.829 %)Exchange Server 2010
531 (5.516 %)Blackberry Enterprise Server
618 (3.203 %)IIS
713 (2.313 %)CMS
713 (2.313 %)Exchange Server 2000
713 (2.313 %)SharePoint
88 (1.423 %)Lotus Notes
92 (0.356 %)Apache
92 (0.356 %)Jetty
92 (0.356 %)Zimbra
101 (0.178 %)SharePoint 2010
101 (0.178 %)WorkSite
101 (0.178 %)MTS
101 (0.178 %)Tomcat
IT Job Market, Applications CategoryApplications
1171 (30.43 %)MS Excel
2141 (25.09 %)MS Office
38 (1.423 %)MS PowerPoint
46 (1.068 %)Photoshop
55 (0.890 %)Adobe Illustrator
64 (0.712 %)MS Visio
73 (0.534 %)AutoCAD
73 (0.534 %)Google Apps
82 (0.356 %)Acrobat
91 (0.178 %)MS Project
91 (0.178 %)InDesign
91 (0.178 %)Adobe After Effects
91 (0.178 %)Office 365
91 (0.178 %)Spreadsheet
91 (0.178 %)Vectorworks
91 (0.178 %)Final Cut Pro
IT Job Market, Business Applications CategoryBusiness Applications
17 (1.246 %)Line 500
22 (0.356 %)Dynamics NAV
31 (0.178 %)Line 50
31 (0.178 %)Exchequer
31 (0.178 %)Summit
31 (0.178 %)SunGard Stream Clearvision
31 (0.178 %)Sage 200
IT Job Market, Communications & Networking CategoryCommunications & Networking
1108 (19.22 %)TCP/IP
280 (14.23 %)VPN
377 (13.70 %)LAN
476 (13.52 %)DNS
565 (11.57 %)WAN
661 (10.85 %)DHCP
751 (9.075 %)VoIP
836 (6.406 %)Firewall
923 (4.093 %)Internet
1022 (3.915 %)SAN
1118 (3.203 %)Wireless
1213 (2.313 %)NAS
1311 (1.957 %)Ethernet
147 (1.246 %)FTP
156 (1.068 %)VLAN
164 (0.712 %)Network Security
164 (0.712 %)H.323
164 (0.712 %)Cisco ASA
164 (0.712 %)IP Telephony
164 (0.712 %)WLAN
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
189 (15.84 %)SQL Server
230 (5.338 %)SQL Server 2008
314 (2.491 %)Crystal Reports
411 (1.957 %)MySQL
510 (1.779 %)Oracle 11g
510 (1.779 %)RDBMS
510 (1.779 %)Oracle 10g
65 (0.890 %)SQL Server 2000
65 (0.890 %)SQL Server 2005
74 (0.712 %)PostgreSQL
74 (0.712 %)MS Access
74 (0.712 %)Data Warehouse
74 (0.712 %)ETL
82 (0.356 %)FileMaker
82 (0.356 %)DB2
IT Job Market, Development Applications CategoryDevelopment Applications
15 (0.890 %)Dreamweaver
24 (0.712 %)Subversion
32 (0.356 %)Git (software)
32 (0.356 %)Bugzilla
32 (0.356 %)Hudson
41 (0.178 %)VSS/SourceSafe
41 (0.178 %)Team Foundation Server
IT Job Market, General CategoryGeneral
166 (11.74 %)Finance
221 (3.737 %)Retail
319 (3.381 %)Legal
415 (2.669 %)Telecoms
512 (2.135 %)Marketing
611 (1.957 %)Law
611 (1.957 %)Back Office
611 (1.957 %)Manufacturing
79 (1.601 %)Advertising
87 (1.246 %)German Language
96 (1.068 %)Games
105 (0.890 %)Financial Institution
114 (0.712 %)French Language
123 (0.534 %)Electronics
132 (0.356 %)Front Office
132 (0.356 %)Pharmaceutical
132 (0.356 %)Banking
141 (0.178 %)Multimedia
141 (0.178 %)Billing
141 (0.178 %)Publishing
IT Job Market, Miscellaneous CategoryMiscellaneous
159 (10.50 %)Blackberry
212 (2.135 %)Computer Science
310 (1.779 %)iPhone
48 (1.423 %)Video Conferencing
48 (1.423 %)Client/Server
57 (1.246 %)Thin Client
57 (1.246 %)Fat Client
57 (1.246 %)iSeries
66 (1.068 %)SaaS
66 (1.068 %)Kindle
66 (1.068 %)Smartphone
66 (1.068 %)AS400
66 (1.068 %)Replication
75 (0.890 %)iDTV
75 (0.890 %)Management Information System
75 (0.890 %)Mathematics
83 (0.534 %)PDA
92 (0.356 %)Statistics
92 (0.356 %)VLE
92 (0.356 %)New Media
IT Job Market, Operating Systems CategoryOperating Systems
1395 (70.28 %)Windows
2162 (28.83 %)Windows Server 2008
3157 (27.94 %)Windows XP
4141 (25.09 %)Windows Server 2003
5103 (18.33 %)Windows 7
662 (11.03 %)Windows Vista
741 (7.295 %)Linux
823 (4.093 %)Mac OS X
922 (3.915 %)Windows 2000
922 (3.915 %)Windows 2000 Server
1021 (3.737 %)UNIX
119 (1.601 %)Android
119 (1.601 %)Mac OS
128 (1.423 %)Windows Mobile
136 (1.068 %)Ubuntu
144 (0.712 %)AIX
144 (0.712 %)Apple iOS
153 (0.534 %)NetWare
162 (0.356 %)Solaris
162 (0.356 %)SUSE
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
168 (12.10 %)ITIL
222 (3.915 %)Incident Management
321 (3.737 %)Change Management
415 (2.669 %)Service Delivery
513 (2.313 %)E-Commerce
611 (1.957 %)Migration
79 (1.601 %)Service Management
79 (1.601 %)Data Protection
88 (1.423 %)Time Management
97 (1.246 %)Network Management
97 (1.246 %)Root Cause Analysis
97 (1.246 %)Disaster Recovery
97 (1.246 %)Web Design
97 (1.246 %)Content Management
97 (1.246 %)Web Development
106 (1.068 %)Business Continuity
106 (1.068 %)ERP
106 (1.068 %)Project Management
106 (1.068 %)Problem Management
115 (0.890 %)Document Management
IT Job Market, Programming Languages CategoryProgramming Languages
1125 (22.24 %)SQL
217 (3.025 %)VBA
316 (2.847 %)C#
414 (2.491 %)JavaScript
513 (2.313 %)VB
612 (2.135 %)Java
711 (1.957 %)PHP
810 (1.779 %)T-SQL
99 (1.601 %)VB.NET
99 (1.601 %)C
107 (1.246 %)C++
114 (0.712 %)Perl
123 (0.534 %)PL/SQL
123 (0.534 %)Shell Script
123 (0.534 %)VB6
132 (0.356 %)Objective-C
141 (0.178 %)FoxPro (VFP)
141 (0.178 %)VBScript
141 (0.178 %)RPG
141 (0.178 %)COBOL
IT Job Market, Qualifications CategoryQualifications
1125 (22.24 %)Microsoft Certification
289 (15.84 %)MCSE
384 (14.95 %)MCP
447 (8.363 %)MCSA
537 (6.584 %)Degree
633 (5.872 %)MCITP
726 (4.626 %)Cisco Certification
824 (4.270 %)CCNA
913 (2.313 %)MCTS
109 (1.601 %)A+ Certification
109 (1.601 %)Network+ Certification
118 (1.423 %)Citrix Certification
127 (1.246 %)MCDST
136 (1.068 %)VMware Certified Professional (VCP)
145 (0.890 %)CCVP
145 (0.890 %)GNVQ
154 (0.712 %)Security Cleared
154 (0.712 %)OCA
154 (0.712 %)Oracle Certification
154 (0.712 %)HND
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
142 (7.473 %)SLA
26 (1.068 %)ISO 9001
32 (0.356 %)Sarbanes-Oxley
IT Job Market, System Software CategorySystem Software
1211 (37.54 %)Active Directory
234 (6.050 %)VMware Infrastructure
325 (4.448 %)Terminal Services
416 (2.847 %)Hyper-V
512 (2.135 %)ISA Server
67 (1.246 %)XenApp
76 (1.068 %)XenServer
85 (0.890 %)vSphere
85 (0.890 %)Terminal Server
85 (0.890 %)VMware Workstation
85 (0.890 %)Citrix Presentation Server
92 (0.356 %)VMware Server
92 (0.356 %)VMware ESX
101 (0.178 %)Microsoft Virtual Server
101 (0.178 %)PowerHA
IT Job Market, Systems Management CategorySystems Management
127 (4.804 %)Backup Exec
27 (1.246 %)Norton AntiVirus
35 (0.890 %)ARCserve
35 (0.890 %)WSUS
44 (0.712 %)SCCM
44 (0.712 %)Tivoli
44 (0.712 %)Control-M
44 (0.712 %)CA SiteMinder
52 (0.356 %)NetBackup
52 (0.356 %)OpenNMS
61 (0.178 %)Tivoli Endpoint Manager
61 (0.178 %)SCOM
61 (0.178 %)Opalis
61 (0.178 %)Legato
IT Job Market, Vendors CategoryVendors
1257 (45.73 %)Microsoft
281 (14.41 %)VMware
359 (10.50 %)Cisco
449 (8.719 %)Citrix
531 (5.516 %)Oracle
626 (4.626 %)Symantec
723 (4.093 %)Apple
818 (3.203 %)Avaya
917 (3.025 %)Sage
1016 (2.847 %)HP
1111 (1.957 %)Google
1210 (1.779 %)CA
1210 (1.779 %)Sophos
138 (1.423 %)Lotus
138 (1.423 %)Adobe
138 (1.423 %)Sun
147 (1.246 %)Remedy
156 (1.068 %)IBM
156 (1.068 %)Tandberg
156 (1.068 %)Nortel