The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Technician
Rank 522 674 670
Rank change year-on-year
+152 -4
Permanent jobs requiring a Support Technician 409 221 218
As % of all permanent IT jobs located in the UK 0.39% 0.21% 0.20%
As % of the Job Titles category 0.41% 0.22% 0.21%
Number of salaries quoted 335 200 197
Average salary £24,500 £26,500 £22,614
Average salary % change year-on-year
-7.54% +17.18%
90% offered a salary of more than £18,000 £19,000 £18,000
10% offered a salary of more than £30,325 £37,500 £32,500
UK excluding London average salary £23,000 £26,000 £22,500
% change year-on-year
-11.53% +15.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99988 98266 105499
As % of all permanent IT jobs located in the UK 94.82% 94.55% 95.15%
Number of salaries quoted 83279 79377 90596
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 26 January 2015 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +139 389 £24,250 -6.73% 68
South East +1 90 £22,000 -6.38% 17
London +28 74 £27,500 -0.90% 12
Yorkshire +26 54 £23,500 +11.90% 9
West Midlands +17 37 £25,000 -17.35% 6
East Midlands +31 35 £22,500 -17.43% 2
West Yorkshire +18 35 £24,000 +11.62% 5
Hampshire -2 35 £19,000 -15.55% 7
North West +21 34 £21,500 -21.81% 14
East of England +5 33 £25,000 -16.66% 2
South West +7 31 £25,000 -16.66% 6
Leeds +24 26 £27,500 +44.73% 1
Berkshire +19 24 £25,000 +8.69% 2
Nottinghamshire +35 21 £23,500 +30.55%
Manchester +2 21 £22,000 -14.56% 8
Birmingham 0 16 £29,000 -36.95%
South Yorkshire +9 13 £25,500 +13.33%
Surrey -7 13 £27,000 +1.88% 2
Staffordshire - 13 £22,500 - 2
Nottingham +22 12 £22,500 +18.42%
Cambridgeshire +3 12 £25,000 +19.04%
City of London -7 12 £26,000 -25.71% 4
Stoke-on-Trent - 12 £22,000 - 1
Cambridge +9 11 £25,000 +21.95%
Southampton +2 11 £19,000 -15.55% 2
Newbury +3 10 - -
Fareham 0 10 £16,875 -23.29% 1
Reading +13 8 £27,500 +41.02% 1
Essex -6 8 £24,500 -24.61% 1
Dorset -19 8 £25,500 -15.00% 1

Support Technician
Top 30 Related IT Skills

For the 6 months to 26 January 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 603 (69.31%) Windows
2 409 (47.01%) Microsoft
3 309 (35.52%) Active Directory
4 265 (30.46%) MS Office
5 258 (29.66%) Windows 7
6 235 (27.01%) MS Excel
7 232 (26.67%) Windows Server 2008
8 225 (25.86%) VMware
9 195 (22.41%) DNS
10 192 (22.07%) MS Exchange
11 174 (20.00%) Windows XP
12 169 (19.43%) TCP/IP
12 169 (19.43%) Citrix
13 167 (19.20%) Windows Server 2003
14 166 (19.08%) DHCP
15 162 (18.62%) Windows Server 2012
16 160 (18.39%) ITIL
17 148 (17.01%) Firewall
18 126 (14.48%) VMware Infrastructure
19 113 (12.99%) SQL
20 111 (12.76%) SQL Server
21 109 (12.53%) Cisco
22 102 (11.72%) VPN
23 101 (11.61%) Microsoft Certification
24 94 (10.80%) SLA
24 94 (10.80%) Linux
24 94 (10.80%) Windows 8
25 92 (10.57%) Service Delivery
26 86 (9.89%) Apple
27 84 (9.66%) Wireless

Support Technician
Top Related IT Skills by Category

For the 6 months to 26 January 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 192 (22.07%) MS Exchange
2 81 (9.31%) Exchange Server 2010
3 66 (7.59%) SharePoint
4 47 (5.40%) Exchange Server 2007
5 38 (4.37%) Lync
6 31 (3.56%) IIS
7 28 (3.22%) Exchange Server 2003
8 22 (2.53%) Apache
8 22 (2.53%) Exchange Server 2013
9 13 (1.49%) Tomcat
10 12 (1.38%) SharePoint 2010
11 9 (1.03%) SharePoint 2013
12 7 (0.80%) Blackberry Enterprise Server
13 5 (0.57%) nginx
14 4 (0.46%) CMS
14 4 (0.46%) GroupWise
14 4 (0.46%) WordPress
15 3 (0.34%) Drupal
15 3 (0.34%) WebLogic
15 3 (0.34%) SAS
Applications
1 265 (30.46%) MS Office
2 235 (27.01%) MS Excel
3 3 (0.34%) MS PowerPoint
4 2 (0.23%) Spreadsheet
4 2 (0.23%) Adobe Creative Suite
4 2 (0.23%) MS Visio
5 1 (0.11%) MS Project
Business Applications
1 7 (0.80%) Google Analytics
2 4 (0.46%) Dynamics NAV
2 4 (0.46%) Dynamics CRM
3 1 (0.11%) Dynamics AX
3 1 (0.11%) Sage 1000
3 1 (0.11%) Oracle EBS R12
3 1 (0.11%) Magento
3 1 (0.11%) Sage 50
3 1 (0.11%) Eikon
3 1 (0.11%) SAP Oil and Gas
Cloud Services
1 59 (6.78%) Office 365
2 15 (1.72%) SaaS
3 5 (0.57%) Cloud Computing
3 5 (0.57%) Google Apps
4 3 (0.34%) Amazon AWS
5 2 (0.23%) PaaS
6 1 (0.11%) Microsoft Azure
Communications & Networking
1 195 (22.41%) DNS
2 169 (19.43%) TCP/IP
3 166 (19.08%) DHCP
4 148 (17.01%) Firewall
5 102 (11.72%) VPN
6 84 (9.66%) Internet
6 84 (9.66%) Wireless
7 75 (8.62%) WAN
8 71 (8.16%) LAN
9 54 (6.21%) Intranet
10 48 (5.52%) SAN
11 40 (4.60%) VoIP
12 32 (3.68%) VLAN
13 27 (3.10%) Wi-Fi
14 25 (2.87%) IP Telephony
15 20 (2.30%) ADSL
16 18 (2.07%) Cisco ASA
17 14 (1.61%) Network Security
17 14 (1.61%) SMTP
18 13 (1.49%) Broadband
Database & Business Intelligence
1 111 (12.76%) SQL Server
2 23 (2.64%) SQL Server 2008
3 11 (1.26%) SQL Server 2012
3 11 (1.26%) Crystal Reports
3 11 (1.26%) MySQL
4 10 (1.15%) Relational Database
5 7 (0.80%) SQL Server 2005
6 6 (0.69%) Oracle Database
7 5 (0.57%) MS Access
8 3 (0.34%) SQL Server Reporting Services
9 1 (0.11%) SQL Server Integration Services
9 1 (0.11%) Oracle Discoverer
9 1 (0.11%) PostgreSQL
9 1 (0.11%) Oracle Reports
9 1 (0.11%) Business Intelligence Development Studio
Development Applications
1 15 (1.72%) Toad
2 10 (1.15%) Team Foundation Server
General
1 52 (5.98%) Finance
2 36 (4.14%) Retail
3 30 (3.45%) Telecoms
4 29 (3.33%) Marketing
5 27 (3.10%) Banking
5 27 (3.10%) Manufacturing
6 13 (1.49%) Legal
7 8 (0.92%) Games
8 6 (0.69%) Advertising
9 4 (0.46%) Law
9 4 (0.46%) German Language
9 4 (0.46%) Investment Banking
9 4 (0.46%) General Ledger
10 3 (0.34%) Local Government
10 3 (0.34%) Back Office
11 2 (0.23%) Automotive
11 2 (0.23%) Multimedia
12 1 (0.11%) Military
12 1 (0.11%) Aerospace
12 1 (0.11%) Electronics
Libraries, Frameworks & Software Standards
1 20 (2.30%) .NET
2 14 (1.61%) COM+
3 13 (1.49%) XML
4 12 (1.38%) XSL
5 11 (1.26%) HTML
6 8 (0.92%) .NET Framework
7 6 (0.69%) ASP.NET
8 4 (0.46%) Middleware
9 3 (0.34%) EDI
9 3 (0.34%) Java EE
10 2 (0.23%) LAMP
11 1 (0.11%) MAPI
11 1 (0.11%) X-Windows
11 1 (0.11%) EDIFACT
11 1 (0.11%) COM
11 1 (0.11%) CSS
11 1 (0.11%) SOAP
11 1 (0.11%) XSLT
11 1 (0.11%) Flash
Miscellaneous
1 66 (7.59%) Analytical Skills
2 53 (6.09%) Blackberry
3 33 (3.79%) Management Information System
4 18 (2.07%) iPhone
5 12 (1.38%) iPad
6 11 (1.26%) Mathematics
6 11 (1.26%) Streaming Media
7 10 (1.15%) Enterprise Software
8 9 (1.03%) Computer Science
9 8 (0.92%) Video Conferencing
9 8 (0.92%) EPoS
10 5 (0.57%) Thin Client
10 5 (0.57%) PDA
10 5 (0.57%) Fat Client
11 4 (0.46%) Data Protection Act
11 4 (0.46%) iSeries
11 4 (0.46%) Digital Media
11 4 (0.46%) Smartphone
12 3 (0.34%) Client/Server
12 3 (0.34%) Kindle
Operating Systems
1 603 (69.31%) Windows
2 258 (29.66%) Windows 7
3 232 (26.67%) Windows Server 2008
4 174 (20.00%) Windows XP
5 167 (19.20%) Windows Server 2003
6 162 (18.62%) Windows Server 2012
7 94 (10.80%) Windows 8
7 94 (10.80%) Linux
8 47 (5.40%) Android
9 43 (4.94%) Mac OS X
10 37 (4.25%) UNIX
11 30 (3.45%) Windows Vista
12 23 (2.64%) Apple iOS
13 15 (1.72%) Solaris
14 13 (1.49%) Mac OS
15 9 (1.03%) Windows 2000
16 7 (0.80%) Ubuntu
17 6 (0.69%) CentOS
18 3 (0.34%) Windows Mobile
19 2 (0.23%) Embedded Linux
Processes & Methodologies
1 160 (18.39%) ITIL
2 92 (10.57%) Service Delivery
3 25 (2.87%) Service Management
4 20 (2.30%) Disaster Recovery
4 20 (2.30%) Performance Management
5 19 (2.18%) ERP
6 17 (1.95%) ITSM
6 17 (1.95%) Coaching
7 15 (1.72%) Agile Software Development
7 15 (1.72%) Change Control
8 14 (1.61%) Root Cause Analysis
8 14 (1.61%) Kalman Filter
9 12 (1.38%) Business Intelligence
10 11 (1.26%) Time Management
11 10 (1.15%) Change Management
11 10 (1.15%) Migration
11 10 (1.15%) Line Management
12 9 (1.03%) CRM
12 9 (1.03%) Data Protection
13 8 (0.92%) Incident Management
Programming Languages
1 113 (12.99%) SQL
2 19 (2.18%) PowerShell
3 18 (2.07%) VB
4 16 (1.84%) T-SQL
4 16 (1.84%) PL/SQL
5 14 (1.61%) VBScript
6 13 (1.49%) C#
7 12 (1.38%) VBA
8 8 (0.92%) VB.NET
8 8 (0.92%) JavaScript
9 5 (0.57%) PHP
10 4 (0.46%) VB6
11 3 (0.34%) Shell Script
11 3 (0.34%) C++
11 3 (0.34%) Java
12 2 (0.23%) C
12 2 (0.23%) ABAP
13 1 (0.11%) Ruby
13 1 (0.11%) COBOL
13 1 (0.11%) RPG
Qualifications
1 101 (11.61%) Microsoft Certification
2 75 (8.62%) Degree
3 71 (8.16%) MCP
4 51 (5.86%) MCSE
5 33 (3.79%) A+ Certification
6 31 (3.56%) MCSA
7 28 (3.22%) CCNA
7 28 (3.22%) Cisco Certification
8 22 (2.53%) VMware Certified Professional (VCP)
9 14 (1.61%) MCITP
10 12 (1.38%) ITIL Foundation Certificate
10 12 (1.38%) ITIL Certification
11 11 (1.26%) MCDST
12 10 (1.15%) MCTS
13 9 (1.03%) HND
14 8 (0.92%) Security Cleared
15 7 (0.80%) CCVP
16 6 (0.69%) Citrix Certification
17 5 (0.57%) CCA
17 5 (0.57%) PhD
Quality Assurance & Compliance
1 94 (10.80%) SLA
2 26 (2.99%) ISO 9001
3 18 (2.07%) QA
4 2 (0.23%) Sarbanes-Oxley
4 2 (0.23%) ISO/IEC 27001
5 1 (0.11%) HL7
5 1 (0.11%) PCI DSS
System Software
1 309 (35.52%) Active Directory
2 126 (14.48%) VMware Infrastructure
3 56 (6.44%) Hyper-V
4 36 (4.14%) XenApp
5 31 (3.56%) vSphere
6 16 (1.84%) VMware ESX
7 11 (1.26%) XenServer
8 9 (1.03%) XenDesktop
9 8 (0.92%) VMware ESXi
10 6 (0.69%) VMware Workstation
11 5 (0.57%) Microsoft Virtual Server
12 4 (0.46%) Terminal Server
12 4 (0.46%) Terminal Services
13 3 (0.34%) VMware Server
14 1 (0.11%) Forefront TMG
14 1 (0.11%) VirtualBox
14 1 (0.11%) FreeRADIUS
14 1 (0.11%) KVM
14 1 (0.11%) NFS
Systems Management
1 34 (3.91%) Backup Exec
2 21 (2.41%) SCCM
3 9 (1.03%) NetCrunch
3 9 (1.03%) EMC NetWorker
4 8 (0.92%) WSUS
5 6 (0.69%) Norton AntiVirus
6 5 (0.57%) Foglight
6 5 (0.57%) Casper Suite
7 3 (0.34%) Symantec Endpoint Protection
8 2 (0.23%) Zenoss
9 1 (0.11%) McAfee ePO
9 1 (0.11%) Windows Intune
9 1 (0.11%) SCDPM
9 1 (0.11%) DameWare
9 1 (0.11%) Systems Management Server (SMS)
9 1 (0.11%) OpenView Configuration Management
9 1 (0.11%) SCOM
9 1 (0.11%) SCVMM
Vendors
1 409 (47.01%) Microsoft
2 225 (25.86%) VMware
3 169 (19.43%) Citrix
4 109 (12.53%) Cisco
5 86 (9.89%) Apple
6 53 (6.09%) HP
7 50 (5.75%) EMC
8 27 (3.10%) Dell
9 26 (2.99%) Symantec
10 25 (2.87%) Oracle
11 16 (1.84%) Mitel
12 14 (1.61%) Avaya
13 13 (1.49%) Adobe
13 13 (1.49%) Veeam
14 12 (1.38%) Google
14 12 (1.38%) SonicWALL
15 11 (1.26%) Sage
16 10 (1.15%) DataCore
17 9 (1.03%) Splunk
17 9 (1.03%) CheckPoint
Worthing, West Sussex
Class Technology Solutions Ltd
Salary: From £12,500 to £13,000 per annum
Posted: 2 hours ago
London
ANSON MCCADE
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
London
ANSON MCCADE
Salary: Up to £35,000 per annum
Posted: 2 days ago
Carlisle, Cumbria
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £30000 per annum + Benefits
Posted: 3 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £18000 - £20000 per annum
Posted: 3 days ago
Cornwall
Tank Recruitment
Salary: £22000 - £27000 per annum
Posted: 3 days ago
York, North Yorkshire
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 4 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Excellent Benefits
Posted: 4 days ago
Pudsey, West Yorkshire
RM Education
Salary: £16000 - £18500 per annum + £800 bonus
Posted: 4 days ago
Warwick, Warwickshire
EasyWebRecruitment.com
Salary: £25-£30k per year depending on experience
Posted: 4 days ago
City, London
Bluetownonline
Salary: £23k - 26k per year
Posted: 4 days ago
Cheshire
Experis Ltd
Salary: £24000 - £25000 per annum
Posted: 4 days ago
Cornwall
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 4 days ago
East Sussex
Oscar Associates (UK) Ltd
Salary: £21000 - £27000 per annum + Benefits
Posted: 5 days ago
Stafford, Staffordshire
Stafford and Rural Homes
Salary: From £18,356 to £19,190 per annum
Posted: 5 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 5 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 5 days ago
Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Stockport, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 5 days ago