The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 611 563 680
Rank change year-on-year
-48 +117
Permanent jobs requiring a Support Technician 341 408 262
As % of all permanent IT jobs located in the UK 0.34% 0.38% 0.25%
As % of the Job Titles category 0.35% 0.40% 0.26%
Number of salaries quoted 293 339 233
Average salary £24,000 £24,500 £25,500
Average salary % change year-on-year
-2.04% -3.92%
90% offered a salary of more than £18,500 £18,000 £19,000
10% offered a salary of more than £32,500 £32,500 £37,500
UK excluding London average salary £23,000 £23,500 £24,500
% change year-on-year
-2.12% -4.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97363 102681 101319
As % of all permanent IT jobs located in the UK 96.13% 96.46% 96.26%
Number of salaries quoted 81714 85063 81425
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 12 February 2016 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 319 £23,625 -3.57% 58
South East +29 97 £21,500 -12.24% 20
London 0 75 £25,000 -10.71% 5
North West +21 33 £21,500 -4.44% 9
South West -5 30 £25,000 +3.09% 3
Manchester +28 29 £21,500 -10.41% 6
East of England -13 27 £30,000 +39.53% 4
Berkshire -3 24 £22,000 -12.00% 3
West Midlands -30 21 £23,500 -6.00% 6
East Sussex - 21 £18,500 - 3
Hampshire +10 19 £25,000 +16.27% 5
Yorkshire -22 19 £24,500 +3.15% 6
Devon +18 16 £29,000 -
Surrey +14 14 £25,000 -7.40% 4
Plymouth - 13 £29,000 -
Hastings - 13 £18,500 - 1
Wokingham -1 12 - - 1
East Midlands -21 11 £22,000 -2.22% 4
City of London +51 10 £30,000 +11.11%
North Yorkshire +19 10 £22,500 +18.42% 2
York +12 10 £18,250 -3.94% 1
Oxfordshire -2 10 £21,355 -23.73% 4
Dorset +14 9 £20,000 -21.56% 1
Bedfordshire -4 8 £35,750 +74.39% 1
West Yorkshire -29 8 £25,000 +4.16% 2
Salford +13 7 £20,000 -
Uxbridge +9 7 £21,000 -8.69%
Hertfordshire +6 7 £30,000 -20.00%
Scotland +4 7 £32,000 +42.22% 1
Essex -5 7 £27,500 +12.24% 1

Support Technician
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 496 (70.66%) Windows
2 356 (50.71%) Active Directory
3 312 (44.44%) Microsoft
4 226 (32.19%) Windows Server
5 197 (28.06%) MS Office
6 189 (26.92%) MS Excel
7 188 (26.78%) Windows 7
8 152 (21.65%) VMware
9 150 (21.37%) Windows Server 2008
10 142 (20.23%) MS Exchange
11 125 (17.81%) Windows Server 2012
12 109 (15.53%) Windows 8
13 106 (15.10%) ITIL
14 104 (14.81%) SQL
15 103 (14.67%) Citrix
16 99 (14.10%) VMware Infrastructure
17 93 (13.25%) LAN
18 84 (11.97%) WAN
19 82 (11.68%) Windows Server 2003
19 82 (11.68%) Windows XP
20 80 (11.40%) TCP/IP
21 73 (10.40%) DNS
22 72 (10.26%) SLA
23 71 (10.11%) SQL Server
23 71 (10.11%) Firewall
24 70 (9.97%) VPN
24 70 (9.97%) DHCP
25 65 (9.26%) Hyper-V
25 65 (9.26%) Degree
26 62 (8.83%) Finance

Support Technician
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 142 (20.23%) MS Exchange
2 54 (7.69%) SharePoint
3 30 (4.27%) Exchange Server 2010
4 29 (4.13%) Exchange Server 2013
5 18 (2.56%) Exchange Server 2007
6 17 (2.42%) IIS
7 14 (1.99%) Skype for Business
8 12 (1.71%) CMS
9 10 (1.42%) Exchange Server 2003
10 7 (1.00%) SharePoint 2013
11 6 (0.85%) Blackberry Enterprise Server
11 6 (0.85%) MQSeries
11 6 (0.85%) WebSphere
12 3 (0.43%) IBM Notes
12 3 (0.43%) SharePoint 2010
12 3 (0.43%) Smallworld
13 2 (0.28%) WordPress
14 1 (0.14%) Apache
14 1 (0.14%) SAS
14 1 (0.14%) SharePoint Server
Applications
1 197 (28.06%) MS Office
2 189 (26.92%) MS Excel
3 9 (1.28%) MS PowerPoint
4 5 (0.71%) AutoCAD
5 2 (0.28%) Adobe Creative Suite
5 2 (0.28%) InfoPath
6 1 (0.14%) MS Project
6 1 (0.14%) MS Visio
6 1 (0.14%) Photoshop
6 1 (0.14%) Spreadsheet
Business Applications
1 3 (0.43%) Dynamics AX
1 3 (0.43%) Dynamics CRM
2 2 (0.28%) Dynamics GP
2 2 (0.28%) Line 500
3 1 (0.14%) Dynamics NAV
3 1 (0.14%) Exchequer
3 1 (0.14%) GoldMine
3 1 (0.14%) Oracle Payables
3 1 (0.14%) Pegasus Opera
3 1 (0.14%) Sage 50
3 1 (0.14%) Sage CRM
3 1 (0.14%) SAP Business One
3 1 (0.14%) SAP Oil and Gas
Cloud Services
1 59 (8.40%) Office 365
2 13 (1.85%) Microsoft Azure
3 12 (1.71%) Google Apps
4 4 (0.57%) Amazon AWS
4 4 (0.57%) Cloud Computing
4 4 (0.57%) Dropbox
5 2 (0.28%) Mimecast
6 1 (0.14%) OneDrive
Communications & Networking
1 93 (13.25%) LAN
2 84 (11.97%) WAN
3 80 (11.40%) TCP/IP
4 73 (10.40%) DNS
5 71 (10.11%) Firewall
6 70 (9.97%) DHCP
6 70 (9.97%) VPN
7 42 (5.98%) Wi-Fi
8 38 (5.41%) VoIP
9 31 (4.42%) Remote Desktop
9 31 (4.42%) VLAN
10 29 (4.13%) Internet
11 26 (3.70%) SAN
12 15 (2.14%) Wireless
13 14 (1.99%) FTP
14 12 (1.71%) IP Telephony
15 7 (1.00%) Intranet
16 6 (0.85%) Ethernet
16 6 (0.85%) Skype
16 6 (0.85%) Unified Communications
Database & Business Intelligence
1 71 (10.11%) SQL Server
2 18 (2.56%) MySQL
3 12 (1.71%) Crystal Reports
4 10 (1.42%) BusinessObjects
5 9 (1.28%) Data Mining
5 9 (1.28%) OLAP
5 9 (1.28%) OLAP Cube
5 9 (1.28%) Oracle OLAP
5 9 (1.28%) PowerPivot
6 8 (1.14%) SQL Server 2008
7 6 (0.85%) MS Access
7 6 (0.85%) SQL Server Reporting Services
8 5 (0.71%) SQL Server 2005
9 4 (0.57%) Relational Database
10 3 (0.43%) GIS
10 3 (0.43%) Oracle Reports
11 2 (0.28%) Data Warehouse
11 2 (0.28%) PostgreSQL
11 2 (0.28%) SQL Server 2012
12 1 (0.14%) Oracle Database
Development Applications
1 3 (0.43%) Yeoman
2 1 (0.14%) Hudson
General
1 62 (8.83%) Finance
2 30 (4.27%) Retail
3 21 (2.99%) Banking
3 21 (2.99%) Telecoms
4 16 (2.28%) Legal
5 13 (1.85%) Manufacturing
6 10 (1.42%) Electronics
6 10 (1.42%) Law
7 9 (1.28%) Games
8 8 (1.14%) Back Office
9 6 (0.85%) Marketing
10 3 (0.43%) Pharmaceutical
11 2 (0.28%) Billing
12 1 (0.14%) Local Government
12 1 (0.14%) Publishing
Libraries, Frameworks & Software Standards
1 31 (4.42%) HTML
2 25 (3.56%) .NET
3 14 (1.99%) XML
4 12 (1.71%) CSS
5 6 (0.85%) Web Services
6 5 (0.71%) ASP.NET
7 3 (0.43%) EDI
8 2 (0.28%) 802.1X
9 1 (0.14%) COM
9 1 (0.14%) CSS3
9 1 (0.14%) HTML5
9 1 (0.14%) ISPF
9 1 (0.14%) jQuery
9 1 (0.14%) JSON
9 1 (0.14%) XHTML
Miscellaneous
1 58 (8.26%) Driving Licence
2 41 (5.84%) Analytical Skills
3 30 (4.27%) Blackberry
4 23 (3.28%) Computer Science
5 22 (3.13%) iPhone
6 18 (2.56%) Data Centre
7 15 (2.14%) Mathematics
8 14 (1.99%) Management Information System
9 13 (1.85%) EPoS
10 12 (1.71%) CMDB
10 12 (1.71%) iPad
10 12 (1.71%) Microsoft Licensing
11 10 (1.42%) Fat Client
11 10 (1.42%) Thin Client
12 9 (1.28%) Xbox
13 8 (1.14%) AS400
13 8 (1.14%) Client/Server
13 8 (1.14%) Clustering
13 8 (1.14%) iSeries
14 7 (1.00%) Smartphone
Operating Systems
1 496 (70.66%) Windows
2 226 (32.19%) Windows Server
3 188 (26.78%) Windows 7
4 150 (21.37%) Windows Server 2008
5 125 (17.81%) Windows Server 2012
6 109 (15.53%) Windows 8
7 82 (11.68%) Windows Server 2003
7 82 (11.68%) Windows XP
8 44 (6.27%) Linux
9 31 (4.42%) Android
10 30 (4.27%) Apple iOS
11 27 (3.85%) Windows 10
12 23 (3.28%) Unix
13 15 (2.14%) Mac OS X
14 14 (1.99%) Mac OS
15 10 (1.42%) Windows Vista
16 8 (1.14%) OS/400
16 8 (1.14%) Windows Phone
17 6 (0.85%) Windows Mobile
18 4 (0.57%) Windows 2000
Processes & Methodologies
1 106 (15.10%) ITIL
2 25 (3.56%) Mentoring
3 24 (3.42%) Disaster Recovery
4 21 (2.99%) CRM
5 19 (2.71%) Time Management
6 18 (2.56%) ERP
7 16 (2.28%) ITIL V3
8 15 (2.14%) Migration
8 15 (2.14%) Service Delivery
9 14 (1.99%) Content Management
10 13 (1.85%) Performance Improvement
11 12 (1.71%) Kalman Filter
11 12 (1.71%) Mobile Device Management
11 12 (1.71%) Root Cause Analysis
11 12 (1.71%) Software Licensing
12 11 (1.57%) Validation
13 10 (1.42%) Continuous Improvement
13 10 (1.42%) Service Management
13 10 (1.42%) Workflow
14 9 (1.28%) IT Asset Management
Programming Languages
1 104 (14.81%) SQL
2 35 (4.99%) PowerShell
3 25 (3.56%) JavaScript
4 22 (3.13%) VBScript
5 18 (2.56%) C#
6 17 (2.42%) VB
7 16 (2.28%) T-SQL
8 11 (1.57%) C
9 9 (1.28%) Java
9 9 (1.28%) VB6
10 8 (1.14%) Shell Script
11 6 (0.85%) RPG
12 2 (0.28%) PL/SQL
12 2 (0.28%) VB.NET
12 2 (0.28%) VBA
13 1 (0.14%) Apex Code
13 1 (0.14%) Perl
13 1 (0.14%) PHP
Qualifications
1 65 (9.26%) Degree
2 59 (8.40%) Microsoft Certification
3 35 (4.99%) MCP
4 33 (4.70%) MCSE
5 32 (4.56%) MCSA
6 19 (2.71%) HND
7 17 (2.42%) DBS Check
7 17 (2.42%) MCITP
8 12 (1.71%) Security Cleared
9 10 (1.42%) Cisco Certification
10 9 (1.28%) CCNA
11 8 (1.14%) MCTS
12 5 (0.71%) CCENT
13 4 (0.57%) A+ Certification
13 4 (0.57%) HNC
13 4 (0.57%) VMware Certified Professional (VCP)
14 3 (0.43%) Avaya Certification
14 3 (0.43%) MCDST
15 2 (0.28%) Network+ Certification
15 2 (0.28%) Server+ Certification
Quality Assurance & Compliance
1 72 (10.26%) SLA
2 4 (0.57%) Sarbanes-Oxley
3 3 (0.43%) QA
4 2 (0.28%) PCI DSS
System Software
1 356 (50.71%) Active Directory
2 99 (14.10%) VMware Infrastructure
3 65 (9.26%) Hyper-V
4 14 (1.99%) XenApp
5 9 (1.28%) Terminal Services
6 7 (1.00%) XenDesktop
7 6 (0.85%) Terminal Server
7 6 (0.85%) vSphere
8 3 (0.43%) VMware ESX
9 2 (0.28%) Microsoft App-V
9 2 (0.28%) VMware Workstation
10 1 (0.14%) Time Sharing Option
10 1 (0.14%) VMware ESXi
10 1 (0.14%) VMware Server
10 1 (0.14%) Xen
Systems Management
1 33 (4.70%) SCCM
2 24 (3.42%) Backup Exec
3 12 (1.71%) Symantec Endpoint Protection
4 8 (1.14%) Norton AntiVirus
5 5 (0.71%) Casper Suite
5 5 (0.71%) Windows Intune
6 4 (0.57%) cPanel
6 4 (0.57%) Plesk
7 3 (0.43%) WhatsUp Gold
8 2 (0.28%) FortiGate
8 2 (0.28%) WMI
9 1 (0.14%) Control-M
9 1 (0.14%) EMC NetWorker
9 1 (0.14%) Microsoft Data Protection Manager
9 1 (0.14%) OMEGAMON
9 1 (0.14%) SCVMM
9 1 (0.14%) Sysprep
9 1 (0.14%) Systems Management Server (SMS)
9 1 (0.14%) Tivoli NetView
9 1 (0.14%) WSUS
Vendors
1 312 (44.44%) Microsoft
2 152 (21.65%) VMware
3 103 (14.67%) Citrix
4 52 (7.41%) Cisco
5 32 (4.56%) Symantec
6 29 (4.13%) Dell
7 25 (3.56%) Apple
7 25 (3.56%) HP
8 24 (3.42%) Oracle
9 21 (2.99%) Avaya
9 21 (2.99%) WatchGuard
10 20 (2.85%) Veeam
11 15 (2.14%) Progress
12 13 (1.85%) Google
13 12 (1.71%) Intel Security
14 11 (1.57%) SAP
15 10 (1.42%) Sophos
16 9 (1.28%) SonicWALL
17 8 (1.14%) IronPort
17 8 (1.14%) RightFax
Guildford, Surrey
Ashdown IT
Salary: £20000 per annum + IT FULL training
Posted: 49 minutes ago
Manchester, Lancashire
Senitor Associates
Salary: £22000 - £25000 per annum + Outstanding benefits package
Posted: 1 hour ago
Wokingham, Berkshire
ComputAppoint
Salary: competitive salary
Posted: 1 hour ago
Nottingham, Nottinghamshire
Bluetownonline
Posted: 3 hours ago
Nottingham, Nottinghamshire
Bluetownonline
Posted: 3 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 3 hours ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £21000 - £25000 per annum + training and excellent package
Posted: 5 hours ago
Gainsborough, Lincolnshire
EasyWebRecruitment.com
Salary: £19,000-20,000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £25000 per annum + benfits & training
Posted: Yesterday
Andover, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: Yesterday
Billericay, Essex
Ground Control
Salary: Competitive salary plus excellent package
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Benefits & Bonus
Posted: 2 days ago
Newcastle, Staffordshire
Senitor Associates
Salary: £18000 - £20000 per annum + Brand New Company Van + Benefits
Posted: 2 days ago
Lewes, East Sussex
Clearwater People Solutions
Salary: £22449 - £24567 Per Annum benefits
Posted: 2 days ago
Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £19000 - £22000 per annum + Benefits (1 year FTC)
Posted: 2 days ago
Amersham, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £19000 per annum + Training + Benefits
Posted: 2 days ago
Liverpool, Merseyside
Oscar
Salary: £15000 - £17000 per annum
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £17000 - £22000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Searchability
Salary: £20000 - £30000 per annum
Posted: 2 days ago
South West London
Imparta Ltd
Salary: From £22,000 to £24,000 per annum
Posted: 3 days ago
Glasgow, Lanarkshire
Greywood Associates Limited
Salary: £15000 - £18000 per annum + bens
Posted: 4 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £18000 - £26000 per annum + Benefits
Posted: 4 days ago
East Riding
HAYS INFORMATION TECHNOLOGY
Salary: £10.99 per annum
Posted: 4 days ago
Crewe, Cheshire
Ashdown IT
Salary: £22000 - £24000 per annum + benefits
Posted: 4 days ago
Hastings, East Sussex
ARC IT Recruitment Ltd
Salary: £15000 - £22000 Per Annum
Posted: 6 days ago
Edgware, Middlesex
Natpoint Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 7 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 11 days ago
Manchester, Lancashire
Itlab
Posted: 14 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: Up to £26,000 per annum Depending on Experience
Posted: 15 days ago
Didcot, Oxfordshire
Research Councils UK
Salary: From £21,733 to £29,248 per annum
Posted: 22 days ago