The first table below looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Technician
Rank 609 595 622
Rank change year-on-year
-14 +27
Permanent jobs requiring a Support Technician 311 287 290
As % of all permanent IT jobs located in the UK 0.27% 0.26% 0.25%
As % of the Job Titles category 0.28% 0.28% 0.26%
Number of salaries quoted 245 267 256
Average salary £24,500 £25,000 £24,000
Average salary % change year-on-year
-2.00% +4.16%
90% offered a salary of more than £18,500 £19,000 £17,500
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London average salary £23,000 £23,500 £23,000
% change year-on-year
-2.12% +2.17%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110361 102490 112133
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.11%
Number of salaries quoted 90061 84895 96093
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 29 July 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 290 £24,690 +0.17% 65
South East +17 90 £21,500 -10.41% 18
London -25 56 £27,000 -15.62% 14
East of England +4 44 £25,750 +9.57% 3
Berkshire +36 36 £34,000 +67.90% 2
South West -19 34 £27,500 +22.22% 6
Hampshire +11 29 £20,500 -12.76% 5
North West -10 21 £23,250 -7.00% 5
Yorkshire -38 20 £24,345 +28.13% 9
Newbury +20 19 £40,000 +97.53%
West Yorkshire -21 18 £24,345 -2.62% 9
City of London -7 14 £32,500 -23.52% 5
Dorset -2 13 £27,500 +22.22% 1
Wiltshire -5 13 £23,500 +4.44% 2
Swindon +1 12 £23,500 +20.51% 2
Bournemouth +1 12 £27,500 +19.56%
West Midlands -5 12 £22,625 -30.38% 3
Maidenhead - 12 - -
Cambridgeshire +6 11 £26,000 +14.28% 1
Hertfordshire -7 11 £28,500 +12.87% 1
Cambridge +3 10 £26,000 +14.28%
East Midlands +1 10 £22,000 -12.00% 4
Leeds -32 10 £24,690 -1.24% 6
Cheshire -16 9 £23,250 -21.18% 1
Surrey -24 9 £21,500 -28.33% 5
Wales - 9 £26,000 -
Essex -6 8 £29,500 -23.87%
South Wales - 8 £26,000 -
Nottinghamshire +13 7 £22,000 -8.33% 3
Nottingham +5 7 £22,000 -8.33% 3

Support Technician
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 456 (67.16%) Windows
2 357 (52.58%) Microsoft
3 253 (37.26%) Active Directory
4 233 (34.32%) MS Office
5 198 (29.16%) Windows 7
6 193 (28.42%) MS Excel
7 178 (26.22%) MS Exchange
8 174 (25.63%) VMware
9 158 (23.27%) Windows Server 2008
10 114 (16.79%) Citrix
11 111 (16.35%) TCP/IP
11 111 (16.35%) VMware Infrastructure
12 110 (16.20%) Windows Server 2003
13 103 (15.17%) ITIL
14 100 (14.73%) Windows XP
15 94 (13.84%) DNS
15 94 (13.84%) Finance
16 93 (13.70%) Cisco
17 87 (12.81%) SQL
18 84 (12.37%) Microsoft Certification
19 78 (11.49%) Windows Server 2012
20 76 (11.19%) Firewall
21 74 (10.90%) Degree
22 71 (10.46%) Windows 8
22 71 (10.46%) SQL Server
23 70 (10.31%) VPN
24 68 (10.01%) Exchange Server 2010
25 60 (8.84%) DHCP
25 60 (8.84%) Linux
26 49 (7.22%) Service Delivery

Support Technician
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 178 (26.22%) MS Exchange
2 68 (10.01%) Exchange Server 2010
3 27 (3.98%) Exchange Server 2007
4 25 (3.68%) Exchange Server 2003
5 19 (2.80%) SharePoint
5 19 (2.80%) IIS
6 15 (2.21%) Blackberry Enterprise Server
7 13 (1.91%) IBM Notes
8 12 (1.77%) Exchange Server 2013
9 10 (1.47%) Lync
10 6 (0.88%) Apache
10 6 (0.88%) BizTalk Server
11 5 (0.74%) Tomcat
11 5 (0.74%) GlassFish
11 5 (0.74%) JOnAS
11 5 (0.74%) SharePoint 2013
12 3 (0.44%) SharePoint 2010
13 2 (0.29%) Confluence
13 2 (0.29%) WebSphere
13 2 (0.29%) MQSeries
Applications
1 233 (34.32%) MS Office
2 193 (28.42%) MS Excel
3 5 (0.74%) MS Visio
3 5 (0.74%) MS PowerPoint
4 4 (0.59%) AutoCAD
Business Applications
1 9 (1.33%) Dynamics CRM
2 4 (0.59%) Teamcenter
3 3 (0.44%) Dynamics GP
3 3 (0.44%) Sage 200
4 2 (0.29%) Sage 1000
4 2 (0.29%) SalesLogix
5 1 (0.15%) Agresso
5 1 (0.15%) assyst
5 1 (0.15%) Dynamics AX
5 1 (0.15%) Epicor Tropos
Cloud Services
1 27 (3.98%) Office 365
2 5 (0.74%) SaaS
3 2 (0.29%) Amazon AWS
4 1 (0.15%) Google Apps
Communications & Networking
1 111 (16.35%) TCP/IP
2 94 (13.84%) DNS
3 76 (11.19%) Firewall
4 70 (10.31%) VPN
5 60 (8.84%) DHCP
6 39 (5.74%) Internet
7 38 (5.60%) LAN
7 38 (5.60%) WAN
8 32 (4.71%) SAN
9 29 (4.27%) VoIP
10 23 (3.39%) VLAN
11 13 (1.91%) IP Telephony
12 12 (1.77%) Wireless
13 11 (1.62%) ADSL
13 11 (1.62%) Ethernet
14 10 (1.47%) Broadband
15 9 (1.33%) Wi-Fi
16 7 (1.03%) LDAP
16 7 (1.03%) SMTP
16 7 (1.03%) Network Security
Database & Business Intelligence
1 71 (10.46%) SQL Server
2 11 (1.62%) SQL Server 2008
2 11 (1.62%) SQL Server 2012
3 9 (1.33%) Oracle Database
4 8 (1.18%) SQL Server Integration Services
5 7 (1.03%) SQL Server 2005
5 7 (1.03%) MySQL
6 6 (0.88%) SQL Server Reporting Services
6 6 (0.88%) Crystal Reports
6 6 (0.88%) MS Access
7 5 (0.74%) Data Warehouse
8 3 (0.44%) RDBMS
8 3 (0.44%) Oracle Database 11g
8 3 (0.44%) Relational Database
9 2 (0.29%) SQL Server Analysis Services
9 2 (0.29%) SQL Server 2000
9 2 (0.29%) PostgreSQL
10 1 (0.15%) Microsoft Analysis Services
10 1 (0.15%) Oracle Reports
10 1 (0.15%) SQLite
Development Applications
1 5 (0.74%) JIRA
2 3 (0.44%) ClearCase
2 3 (0.44%) ClearQuest
2 3 (0.44%) CruiseControl
3 2 (0.29%) Visual Studio
3 2 (0.29%) Visual Studio Tools for Office
3 2 (0.29%) SQL Server Management Studio (SSMS)
4 1 (0.15%) MSI
General
1 94 (13.84%) Finance
2 36 (5.30%) Telecoms
3 17 (2.50%) Retail
4 16 (2.36%) Manufacturing
5 12 (1.77%) French Language
6 11 (1.62%) German Language
6 11 (1.62%) Marketing
7 9 (1.33%) Advertising
8 8 (1.18%) Banking
8 8 (1.18%) Local Government
9 7 (1.03%) Legal
10 6 (0.88%) Financial Institution
10 6 (0.88%) Spanish Language
11 5 (0.74%) Front Office
12 4 (0.59%) Law
12 4 (0.59%) Italian Language
13 3 (0.44%) Back Office
13 3 (0.44%) Electronics
13 3 (0.44%) Pharmaceutical
14 2 (0.29%) Automotive
Libraries, Frameworks & Software Standards
1 17 (2.50%) .NET
2 14 (2.06%) HTML
3 7 (1.03%) ASP.NET
3 7 (1.03%) XML
4 6 (0.88%) .NET Framework
5 4 (0.59%) WCF
5 4 (0.59%) COM
6 3 (0.44%) XSL
6 3 (0.44%) Web Services
6 3 (0.44%) WF
6 3 (0.44%) HTML5
6 3 (0.44%) ADO.NET Entity Framework
7 2 (0.29%) CSS
7 2 (0.29%) ADO.NET
7 2 (0.29%) Middleware
8 1 (0.15%) Flash
8 1 (0.15%) EDI
8 1 (0.15%) WSH
8 1 (0.15%) jQuery
8 1 (0.15%) WPF
Miscellaneous
1 47 (6.92%) Blackberry
2 26 (3.83%) iPhone
3 16 (2.36%) iPad
3 16 (2.36%) Kindle
4 12 (1.77%) Management Information System
5 9 (1.33%) Thin Client
5 9 (1.33%) Fat Client
6 8 (1.18%) Computer Science
7 7 (1.03%) PDA
7 7 (1.03%) Clustering
8 6 (0.88%) Replication
8 6 (0.88%) EPoS
8 6 (0.88%) Video Conferencing
8 6 (0.88%) Mathematics
9 4 (0.59%) VLE
9 4 (0.59%) Smartphone
9 4 (0.59%) New Media
10 3 (0.44%) Hedge funds
10 3 (0.44%) Equities
10 3 (0.44%) Streaming Media
Operating Systems
1 456 (67.16%) Windows
2 198 (29.16%) Windows 7
3 158 (23.27%) Windows Server 2008
4 110 (16.20%) Windows Server 2003
5 100 (14.73%) Windows XP
6 78 (11.49%) Windows Server 2012
7 71 (10.46%) Windows 8
8 60 (8.84%) Linux
9 32 (4.71%) Mac OS X
10 24 (3.53%) UNIX
11 17 (2.50%) Windows Vista
12 16 (2.36%) Android
13 13 (1.91%) Ubuntu
14 12 (1.77%) Mac OS
15 11 (1.62%) Windows 2000 Server
16 9 (1.33%) Windows 2000
17 8 (1.18%) Apple iOS
18 7 (1.03%) CentOS
18 7 (1.03%) Solaris
19 5 (0.74%) AIX
Processes & Methodologies
1 103 (15.17%) ITIL
2 49 (7.22%) Service Delivery
3 25 (3.68%) CRM
4 23 (3.39%) Disaster Recovery
5 19 (2.80%) Service Management
6 16 (2.36%) Incident Management
6 16 (2.36%) Time Management
7 13 (1.91%) Project Management
8 10 (1.47%) Asset Management
9 9 (1.33%) E-Commerce
9 9 (1.33%) ERP
10 7 (1.03%) Configuration Management
10 7 (1.03%) Software Testing
10 7 (1.03%) Problem Management
10 7 (1.03%) Software Deployment
11 6 (0.88%) Network Management
11 6 (0.88%) Load Balancing
12 5 (0.74%) Continuous Integration
12 5 (0.74%) Data Protection
12 5 (0.74%) CAD
Programming Languages
1 87 (12.81%) SQL
2 12 (1.77%) C#
3 9 (1.33%) Java
3 9 (1.33%) Perl
3 9 (1.33%) T-SQL
3 9 (1.33%) VB
4 8 (1.18%) Python
5 7 (1.03%) VBA
5 7 (1.03%) VBScript
5 7 (1.03%) PHP
5 7 (1.03%) JavaScript
6 6 (0.88%) PowerShell
6 6 (0.88%) Bash Shell
6 6 (0.88%) Shell Script
6 6 (0.88%) VB6
7 5 (0.74%) C
8 3 (0.44%) Ruby
8 3 (0.44%) PL/SQL
9 2 (0.29%) VB.NET
Qualifications
1 84 (12.37%) Microsoft Certification
2 74 (10.90%) Degree
3 46 (6.77%) MCP
4 39 (5.74%) MCSE
5 36 (5.30%) Cisco Certification
6 31 (4.57%) CCNA
7 22 (3.24%) MCITP
8 18 (2.65%) Security Cleared
9 17 (2.50%) MCSA
10 14 (2.06%) A+ Certification
11 12 (1.77%) SC Cleared
12 10 (1.47%) HND
13 9 (1.33%) MCDST
14 8 (1.18%) ITIL Certification
15 6 (0.88%) VMware Certified Professional (VCP)
16 4 (0.59%) NVQ Level 3
17 3 (0.44%) Network+ Certification
17 3 (0.44%) CCA
17 3 (0.44%) Citrix Certification
18 2 (0.29%) CCNP
Quality Assurance & Compliance
1 48 (7.07%) SLA
2 25 (3.68%) ISO 9001
3 10 (1.47%) QA
4 3 (0.44%) ISO 14001
5 2 (0.29%) ISO/IEC 27001
5 2 (0.29%) Sarbanes-Oxley
System Software
1 253 (37.26%) Active Directory
2 111 (16.35%) VMware Infrastructure
3 42 (6.19%) Hyper-V
4 25 (3.68%) XenApp
5 20 (2.95%) vSphere
6 13 (1.91%) Terminal Services
7 12 (1.77%) VMware ESXi
8 11 (1.62%) XenDesktop
9 9 (1.33%) VMware ESX
10 7 (1.03%) Microsoft App-V
11 6 (0.88%) Xen
12 5 (0.74%) XenServer
13 4 (0.59%) Terminal Server
14 3 (0.44%) Samba
15 2 (0.29%) Microsoft Virtual Server
15 2 (0.29%) Citrix Presentation Server
16 1 (0.15%) UAG
Systems Management
1 20 (2.95%) Backup Exec
2 15 (2.21%) SCCM
3 9 (1.33%) Norton AntiVirus
4 7 (1.03%) WSUS
5 4 (0.59%) Nagios
5 4 (0.59%) SCOM
6 3 (0.44%) OpenView
7 2 (0.29%) Control-M
7 2 (0.29%) Foglight
7 2 (0.29%) SCVMM
7 2 (0.29%) McAfee ePO
8 1 (0.15%) Opsview
8 1 (0.15%) Plesk
8 1 (0.15%) Sysprep
Vendors
1 357 (52.58%) Microsoft
2 174 (25.63%) VMware
3 114 (16.79%) Citrix
4 93 (13.70%) Cisco
5 46 (6.77%) HP
5 46 (6.77%) Apple
6 26 (3.83%) Dell
7 23 (3.39%) EMC
8 19 (2.80%) Oracle
9 18 (2.65%) Symantec
10 17 (2.50%) IBM
11 15 (2.21%) DataCore
12 13 (1.91%) Lotus
13 11 (1.62%) Sage
13 11 (1.62%) Salesforce.com
13 11 (1.62%) Avaya
14 10 (1.47%) McAfee
15 9 (1.33%) Remedy
16 8 (1.18%) Red Hat
17 6 (0.88%) Bloomberg
London
Premier Group Recruitment
Salary: £110 - £150 per day
Posted: 1 hour ago
Nottingham, Nottinghamshire
Nottingham City Council
Salary: From £16,998 to £19,317 per annum
Posted: 1 hour ago
Nottingham, Nottinghamshire
Nottingham City Council
Salary: From £23,118 to £25,727 per annum
Posted: 1 hour ago
London
Bridge Noble
Salary: £18000 - £26000 per annum + Bonus and Excellent Benefits
Posted: 3 hours ago
Dorking, Surrey
Greywood Associates Limited
Salary: £18000 - £24000 per annum + excellent benefits
Posted: 4 hours ago
City, London
Ashdown IT
Salary: £23000 - £30000 per annum + training and exam sponsorship
Posted: 4 hours ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 5 hours ago
Swindon, Wiltshire
Roc Search
Salary: £20000 - £29000 per annum + benefits
Posted: 5 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: 5 hours ago
Winchester, Hampshire
Premier Group Recruitment
Salary: £18000 per annum + Benefits
Posted: 20 hours ago
Cheltenham, Gloucestershire
Go IT Recruitment Ltd
Salary: From £27,000 to £32,000 per annum + benefits
Posted: Yesterday
London
Michael Page Technology - The Science Museum Group
Salary: benefits
Posted: Yesterday
Leeds, Yorkshire
RM Education
Salary: car + bonus
Posted: 2 days ago
Wakefield, West Yorkshire
Authentic Recruitment
Salary: £20,000 - £25,000
Posted: 3 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £20000 - £28000 per annum
Posted: 3 days ago
Bracknell, Berkshire
CV Screen Ltd
Salary: £18k - 20k per year + Pension and Career Development
Posted: 3 days ago
Durham, County Durham
Northern Recruitment Group
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
Bristol, Avon
Emponics Ltd
Salary: £22000 - £24000 per annum
Posted: 3 days ago
Reigate, Surrey
Class Technology Solutions Ltd
Salary: From £14,000 to £20,000 per annum
Posted: 3 days ago