Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 9 February 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Support Technician
Location
3 months to
9 Feb 2010
Same period 2009Same period 2008
Rank496412452
Rank change year-on-year
Down-84Up+40
Matching permanent IT job ads171369636
As % of all permanent IT jobs located in the UK0.217 %0.365 %0.315 %
As % of the Job Titles category0.233 %0.391 %0.334 %
Salaries quoted135322529
Average salary£24,000£22,500£23,000
Average salary % change year-on-year
+6.660 %-2.170 %
90% of jobs offered a salary of more than£18,000£17,000£17,500
10% of jobs offered a salary of more than£32,500£30,000£32,500
UK excluding London average salary£23,500£22,000£22,500
% change year-on-year
+6.810 %-2.220 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
7351394340190321
As % of all permanent IT jobs located in the UK93.36 %93.34 %94.18 %
Salaries quoted6085779289154271
Average salary£40,000£38,500£40,000
Average salary % change year-on-year
+3.890 %-3.750 %
90% of jobs offered a salary of more than£25,000£25,000£25,000
10% of jobs offered a salary of more than£72,500£65,000£65,000
UK excluding London average salary£35,000£35,000£35,000

Support Technician
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Support Technician within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Demand Trend

Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend

Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 9 February 2010 within the UK.

Support Technician Salary Histogram

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 9 February 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-83160£24,000+6.66 %
LondonDown-2441£27,500+10.00 %
South EastUp+3435£27,500+25.00 %
YorkshireUp+1229£24,000-4.00 %
North WestUp+1220£20,250-7.95 %
West YorkshireUp+3714£23,000+15.00 %
ManchesterUp+1812£20,000-28.57 %
South YorkshireUp+312£24,000-4.00 %
East MidlandsUp+2111£18,000-
HampshireUp+3510£20,375-7.38 %
South WestNo change010£21,750+12.98 %
LeedsNew entry-10£30,000-
ScotlandUp+209£24,000+20.25 %
SurreyUp+248£31,000+8.77 %
West MidlandsUp+197£24,000+6.66 %
City of LondonDown-57£45,000+85.56 %
BarnsleyNew entry-7£24,000-
NorthamptonshireNew entry-7£18,000-
BuckinghamshireDown-16£28,500+50.00 %
NorthamptonNew entry-6£18,000-
HighlandsNew entry-6£32,000-
SheffieldUp+35£24,000-4.00 %
MiddlesexUp+294£28,000-20.00 %
BasingstokeUp+234--
High WycombeUp+174£28,500+21.27 %
BerkshireUp+154£22,000-6.38 %
CheshireDown-34£20,250-7.95 %
East of EnglandDown-174£14,500-35.55 %
InvernessNew entry-4--
BuryNew entry-4£20,000-

Support Technician
Top 30 Related IT Skills

For the 6 months to 9 February 2010, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1235 (61.84 %)Windows
2149 (39.21 %)Microsoft
3140 (36.84 %)Active Directory
4118 (31.05 %)Windows XP
5115 (30.26 %)Windows Server 2003
699 (26.05 %)MS Office
793 (24.47 %)MS Exchange
883 (21.84 %)MS Excel
974 (19.47 %)TCP/IP
1069 (18.16 %)Windows Vista
1162 (16.32 %)SQL Server
1259 (15.53 %)SQL
1358 (15.26 %)LAN
1358 (15.26 %)Exchange Server 2003
1457 (15.00 %)Microsoft Certification
1556 (14.74 %)DNS
1647 (12.37 %)VPN
1746 (12.11 %)DHCP
1845 (11.84 %)VMware
1942 (11.05 %)Windows 2000
2041 (10.79 %)Cisco
2139 (10.26 %)Windows 2000 Server
2238 (10.00 %)Windows Server 2008
2336 (9.474 %)ITIL
2435 (9.211 %)VMware Infrastructure
2534 (8.947 %)WAN
2632 (8.421 %)Citrix
2731 (8.158 %)MCSE
2830 (7.895 %)Telecoms
2929 (7.632 %)Firewall

Support Technician
Top Related IT Skills by Category

For the 6 months to 9 February 2010, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
16 (1.579 %)HTML
25 (1.316 %).NET
34 (1.053 %)Web Services
43 (0.789 %)GWT
43 (0.789 %)Adobe Flex
43 (0.789 %)Silverlight
43 (0.789 %)ASP
43 (0.789 %)SOAP
52 (0.526 %)CSS
61 (0.263 %)LAMP
61 (0.263 %)ODBC
61 (0.263 %)ASP.NET
61 (0.263 %)COM
IT Job Market, Application Platforms CategoryApplication Platforms
193 (24.47 %)MS Exchange
258 (15.26 %)Exchange Server 2003
328 (7.368 %)IIS
422 (5.789 %)Exchange Server 2007
518 (4.737 %)Lotus Notes
614 (3.684 %)Exchange Server 2000
710 (2.632 %)SharePoint
86 (1.579 %)Apache
93 (0.789 %)GlassFish
93 (0.789 %)SharePoint Server 2007
93 (0.789 %)Tomcat
102 (0.526 %)CMS
111 (0.263 %)Blackberry Enterprise Server
111 (0.263 %)Lotus Domino
IT Job Market, Applications CategoryApplications
199 (26.05 %)MS Office
283 (21.84 %)MS Excel
39 (2.368 %)MS PowerPoint
42 (0.526 %)QuarkXPress
42 (0.526 %)MS Visio
51 (0.263 %)AutoCAD
IT Job Market, Business Applications CategoryBusiness Applications
14 (1.053 %)CODA-Financials
23 (0.789 %)Navision
31 (0.263 %)Line 100
IT Job Market, Communications & Networking CategoryCommunications & Networking
174 (19.47 %)TCP/IP
258 (15.26 %)LAN
356 (14.74 %)DNS
447 (12.37 %)VPN
546 (12.11 %)DHCP
634 (8.947 %)WAN
729 (7.632 %)Firewall
817 (4.474 %)Wireless
913 (3.421 %)SAN
1011 (2.895 %)Internet
1011 (2.895 %)Network Security
1011 (2.895 %)NAS
119 (2.368 %)VLAN
119 (2.368 %)Ethernet
127 (1.842 %)VoIP
135 (1.316 %)Intranet
143 (0.789 %)IPsec
143 (0.789 %)ADSL
143 (0.789 %)Broadband
152 (0.526 %)DEFINITY
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
162 (16.32 %)SQL Server
214 (3.684 %)SQL Server 2005
37 (1.842 %)SQL Server 2000
45 (1.316 %)RDBMS
54 (1.053 %)MySQL
54 (1.053 %)MSDE
63 (0.789 %)SQL Server 2008
63 (0.789 %)PostgreSQL
63 (0.789 %)BusinessObjects
72 (0.526 %)MS Access
72 (0.526 %)DTS
72 (0.526 %)DB2
72 (0.526 %)GIS
81 (0.263 %)SQL Server Integration Services
81 (0.263 %)Crystal Reports
IT Job Market, Development Applications CategoryDevelopment Applications
11 (0.263 %)Visual Studio
IT Job Market, General CategoryGeneral
130 (7.895 %)Telecoms
227 (7.105 %)Finance
326 (6.842 %)Banking
423 (6.053 %)Health
520 (5.263 %)Pensions
615 (3.947 %)Investment Banking
714 (3.684 %)Retail
812 (3.158 %)Insurance
911 (2.895 %)Education
105 (1.316 %)Auditing
114 (1.053 %)Government
123 (0.789 %)Manufacturing
132 (0.526 %)Law
132 (0.526 %)Electric
132 (0.526 %)Back Office
132 (0.526 %)Marketing
141 (0.263 %)Automotive
141 (0.263 %)Legal
IT Job Market, Miscellaneous CategoryMiscellaneous
114 (3.684 %)Blackberry
28 (2.105 %)PDA
28 (2.105 %)AS400
35 (1.316 %)Fat Client
35 (1.316 %)VLE
35 (1.316 %)Client/Server
35 (1.316 %)Thin Client
44 (1.053 %)CCTV
44 (1.053 %)Replication
53 (0.789 %)RIA
62 (0.526 %)Statistics
62 (0.526 %)IVR
62 (0.526 %)CMDB
62 (0.526 %)Computer Science
71 (0.263 %)LPAR
71 (0.263 %)FMCG
71 (0.263 %)iSeries
71 (0.263 %)Video Conferencing
71 (0.263 %)Dutch Language
71 (0.263 %)French Language
IT Job Market, Operating Systems CategoryOperating Systems
1235 (61.84 %)Windows
2118 (31.05 %)Windows XP
3115 (30.26 %)Windows Server 2003
469 (18.16 %)Windows Vista
542 (11.05 %)Windows 2000
639 (10.26 %)Windows 2000 Server
738 (10.00 %)Windows Server 2008
823 (6.053 %)UNIX
921 (5.526 %)Linux
1013 (3.421 %)Mac OS X
115 (1.316 %)Windows 7
115 (1.316 %)Solaris
115 (1.316 %)VMS
122 (0.526 %)Windows Mobile
131 (0.263 %)Red Hat Linux
131 (0.263 %)Mac OS
131 (0.263 %)Mac OS X Server
131 (0.263 %)Windows NT
131 (0.263 %)OS/400
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
136 (9.474 %)ITIL
213 (3.421 %)Service Delivery
312 (3.158 %)Change Management
48 (2.105 %)ERP
48 (2.105 %)Time Management
57 (1.842 %)Incident Management
57 (1.842 %)OO
66 (1.579 %)Service Management
66 (1.579 %)Release Management
66 (1.579 %)Requirements Analysis
75 (1.316 %)ITSM
75 (1.316 %)Project Management
75 (1.316 %)Asset Management
84 (1.053 %)CRM
84 (1.053 %)Logistics
84 (1.053 %)Information Management
84 (1.053 %)Data Management
93 (0.789 %)Product Management
93 (0.789 %)Data Protection
93 (0.789 %)Disaster Recovery
IT Job Market, Programming Languages CategoryProgramming Languages
159 (15.53 %)SQL
220 (5.263 %)C
315 (3.947 %)Java
413 (3.421 %)VB
59 (2.368 %)Perl
68 (2.105 %)C++
76 (1.579 %)Shell Script
76 (1.579 %)C#
76 (1.579 %)VBScript
85 (1.316 %)VBA
85 (1.316 %)Python
94 (1.053 %)Jython
103 (0.789 %)T-SQL
112 (0.526 %)PL/SQL
112 (0.526 %)VB.NET
112 (0.526 %)JavaScript
121 (0.263 %)PHP
121 (0.263 %)AppleScript
IT Job Market, Qualifications CategoryQualifications
157 (15.00 %)Microsoft Certification
231 (8.158 %)MCSE
328 (7.368 %)MCP
328 (7.368 %)Degree
424 (6.316 %)MCSA
57 (1.842 %)VMware Certified Professional (VCP)
65 (1.316 %)MCDST
74 (1.053 %)Cisco Certification
74 (1.053 %)ITIL Certification
74 (1.053 %)CCNA
82 (0.526 %)Avaya Certification
82 (0.526 %)MCITP
91 (0.263 %)GNVQ
91 (0.263 %)Security Cleared
91 (0.263 %)ACMT
91 (0.263 %)Network+ Certification
91 (0.263 %)ACDT
91 (0.263 %)ACPT
91 (0.263 %)MOS
91 (0.263 %)MCDBA
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
121 (5.526 %)SLA
IT Job Market, System Software CategorySystem Software
1140 (36.84 %)Active Directory
235 (9.211 %)VMware Infrastructure
328 (7.368 %)VMware ESX
49 (2.368 %)Terminal Services
55 (1.316 %)VMware Workstation
63 (0.789 %)NetBackup
72 (0.526 %)Backup Exec
72 (0.526 %)Samba
72 (0.526 %)Citrix Presentation Server
72 (0.526 %)vSphere
72 (0.526 %)Hyper-V
81 (0.263 %)Microsoft Virtual Server
81 (0.263 %)ISA Server
IT Job Market, Systems Management CategorySystems Management
19 (2.368 %)Norton AntiVirus
25 (1.316 %)BMC Performance Manager
25 (1.316 %)BMC PATROL
33 (0.789 %)SCOM
33 (0.789 %)Tivoli Storage Manager
33 (0.789 %)Legato
42 (0.526 %)WSUS
51 (0.263 %)Systems Management Server (SMS)
IT Job Market, Vendors CategoryVendors
1149 (39.21 %)Microsoft
245 (11.84 %)VMware
341 (10.79 %)Cisco
432 (8.421 %)Citrix
518 (4.737 %)Lotus
615 (3.947 %)HP
711 (2.895 %)Dell
711 (2.895 %)Oracle
89 (2.368 %)NetApp
89 (2.368 %)Symantec
98 (2.105 %)IBM
107 (1.842 %)NETGEAR
107 (1.842 %)3Com
115 (1.316 %)BladeLogic
115 (1.316 %)BMC
115 (1.316 %)Apple
115 (1.316 %)Veritas
124 (1.053 %)Alcatel
124 (1.053 %)Avaya
124 (1.053 %)Adobe