The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 519 632 643
Rank change year-on-year
+113 +11
Permanent jobs requiring a Support Technician 433 287 240
As % of all permanent IT jobs located in the UK 0.39% 0.26% 0.21%
As % of the Job Titles category 0.41% 0.28% 0.22%
Number of salaries quoted 353 258 212
Average salary £23,500 £26,500 £23,500
Average salary % change year-on-year
-11.32% +12.76%
90% offered a salary of more than £17,500 £19,000 £17,500
10% offered a salary of more than £30,000 £36,750 £32,500
UK excluding London average salary £22,750 £25,500 £22,614
% change year-on-year
-10.78% +12.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105270 103197 109388
As % of all permanent IT jobs located in the UK 94.69% 94.68% 95.31%
Number of salaries quoted 87760 83673 94207
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,250 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 22 December 2014 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +99 415 £23,500 -9.61% 60
South East +19 111 £22,500 - 19
Yorkshire +28 70 £23,500 -5.05% 7
London -21 66 £28,000 -7.43% 9
West Yorkshire +23 44 £24,595 +9.31% 4
South West +23 43 £25,000 -16.66% 3
East of England -10 42 £21,250 -16.66% 5
Hampshire -6 38 £19,000 -13.63% 10
Leeds +20 30 £27,500 +27.90% 3
West Midlands -1 29 £27,500 +11.11% 6
East Midlands +32 27 £22,500 +12.50% 3
Berkshire +35 25 £25,000 +13.63% 1
North West +9 25 £21,500 -18.86% 7
Surrey -10 24 £27,000 +8.00% 5
Manchester -9 22 £22,500 +11.11% 5
Nottinghamshire +31 19 £22,500 +18.42%
Cambridgeshire +3 15 £23,500 +45.17% 1
South Yorkshire -5 14 £23,000 -14.81% 2
Cambridge - 14 £24,250 -
Birmingham +6 13 £27,500 -47.11% 3
Fareham +5 13 £17,500 -18.60% 2
City of London -1 12 £26,000 -25.71% 2
Dorset -14 12 £25,250 -15.83%
Bedfordshire +15 10 £20,500 -41.42%
Staffordshire +11 10 £23,750 +22.54% 2
Reading +4 10 £26,000 +33.33% 1
Nottingham +13 9 £22,500 +18.42%
Southampton +7 9 £19,000 -15.55% 4
North Yorkshire +13 8 £20,750 -36.64% 1
Scotland +6 8 £22,500 -28.57% 2

Support Technician
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 585 (67.16%) Windows
2 393 (45.12%) Microsoft
3 287 (32.95%) Active Directory
4 255 (29.28%) MS Office
5 245 (28.13%) Windows 7
6 235 (26.98%) MS Excel
7 217 (24.91%) Windows Server 2008
8 216 (24.80%) VMware
9 187 (21.47%) DNS
10 184 (21.13%) MS Exchange
11 158 (18.14%) Windows Server 2003
12 157 (18.03%) Citrix
13 156 (17.91%) DHCP
14 155 (17.80%) ITIL
15 152 (17.45%) Windows XP
16 147 (16.88%) TCP/IP
17 143 (16.42%) Windows Server 2012
18 138 (15.84%) Firewall
19 129 (14.81%) VMware Infrastructure
20 115 (13.20%) SQL
21 114 (13.09%) SQL Server
22 104 (11.94%) Cisco
23 100 (11.48%) VPN
24 90 (10.33%) SLA
25 85 (9.76%) Microsoft Certification
25 85 (9.76%) Service Delivery
26 82 (9.41%) Linux
27 81 (9.30%) Degree
28 78 (8.96%) Apple
29 77 (8.84%) Exchange Server 2010

Support Technician
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 184 (21.13%) MS Exchange
2 77 (8.84%) Exchange Server 2010
3 61 (7.00%) SharePoint
4 48 (5.51%) Exchange Server 2007
5 40 (4.59%) IIS
6 34 (3.90%) Lync
7 24 (2.76%) Exchange Server 2003
8 17 (1.95%) Exchange Server 2013
9 14 (1.61%) Apache
10 11 (1.26%) SharePoint 2010
11 10 (1.15%) Tomcat
12 8 (0.92%) IBM Notes
13 7 (0.80%) SharePoint 2013
14 5 (0.57%) BizTalk Server
15 4 (0.46%) GroupWise
15 4 (0.46%) Blackberry Enterprise Server
16 2 (0.23%) CMS
16 2 (0.23%) SAS
16 2 (0.23%) WordPress
17 1 (0.11%) nginx
Applications
1 255 (29.28%) MS Office
2 235 (26.98%) MS Excel
3 3 (0.34%) MS PowerPoint
4 1 (0.11%) Adobe Creative Suite
4 1 (0.11%) MS Visio
4 1 (0.11%) MS Project
Business Applications
1 7 (0.80%) Google Analytics
2 3 (0.34%) Sage 1000
3 2 (0.23%) Dynamics CRM
4 1 (0.11%) Dynamics AX
4 1 (0.11%) Dynamics GP
4 1 (0.11%) SAP Oil and Gas
4 1 (0.11%) Dynamics NAV
4 1 (0.11%) Oracle EBS R12
4 1 (0.11%) Sage 200
4 1 (0.11%) Sage 50
4 1 (0.11%) Eikon
Cloud Services
1 61 (7.00%) Office 365
2 16 (1.84%) SaaS
3 4 (0.46%) Cloud Computing
3 4 (0.46%) Amazon AWS
3 4 (0.46%) Google Apps
4 2 (0.23%) PaaS
5 1 (0.11%) Microsoft Azure
Communications & Networking
1 187 (21.47%) DNS
2 156 (17.91%) DHCP
3 147 (16.88%) TCP/IP
4 138 (15.84%) Firewall
5 100 (11.48%) VPN
6 75 (8.61%) Internet
7 71 (8.15%) Wireless
8 70 (8.04%) WAN
9 64 (7.35%) LAN
10 50 (5.74%) SAN
11 47 (5.40%) Intranet
12 42 (4.82%) VoIP
13 34 (3.90%) VLAN
14 26 (2.99%) Wi-Fi
15 24 (2.76%) IP Telephony
16 18 (2.07%) Cisco ASA
17 16 (1.84%) ADSL
18 13 (1.49%) LDAP
19 11 (1.26%) SMTP
19 11 (1.26%) Network Security
Database & Business Intelligence
1 114 (13.09%) SQL Server
2 22 (2.53%) SQL Server 2008
3 10 (1.15%) Relational Database
3 10 (1.15%) Crystal Reports
4 9 (1.03%) SQL Server 2012
5 8 (0.92%) SQL Server 2005
6 7 (0.80%) MySQL
7 6 (0.69%) MS Access
8 4 (0.46%) Oracle Database
9 2 (0.23%) SQL Server Reporting Services
10 1 (0.11%) SQL Server Integration Services
10 1 (0.11%) SQLite
10 1 (0.11%) Oracle Discoverer
10 1 (0.11%) Oracle Reports
10 1 (0.11%) MongoDB
10 1 (0.11%) Business Intelligence Development Studio
Development Applications
1 15 (1.72%) Toad
2 10 (1.15%) Team Foundation Server
General
1 60 (6.89%) Finance
2 36 (4.13%) Retail
3 35 (4.02%) Telecoms
4 31 (3.56%) Banking
5 27 (3.10%) Marketing
6 24 (2.76%) Manufacturing
7 11 (1.26%) Legal
8 6 (0.69%) Advertising
8 6 (0.69%) Games
8 6 (0.69%) Investment Banking
9 5 (0.57%) German Language
10 4 (0.46%) General Ledger
10 4 (0.46%) Law
11 3 (0.34%) Military
11 3 (0.34%) Pharmaceutical
11 3 (0.34%) Local Government
12 2 (0.23%) Financial Institution
12 2 (0.23%) Automotive
12 2 (0.23%) Multimedia
13 1 (0.11%) Aerospace
Libraries, Frameworks & Software Standards
1 23 (2.64%) .NET
2 14 (1.61%) XML
3 13 (1.49%) XSL
3 13 (1.49%) COM+
4 12 (1.38%) HTML
5 8 (0.92%) ASP.NET
5 8 (0.92%) .NET Framework
6 4 (0.46%) EDI
7 2 (0.23%) Middleware
7 2 (0.23%) Flash
7 2 (0.23%) LAMP
8 1 (0.11%) XSLT
8 1 (0.11%) COM
8 1 (0.11%) CSS
8 1 (0.11%) SOAP
8 1 (0.11%) X-Windows
8 1 (0.11%) EDIFACT
8 1 (0.11%) WSH
8 1 (0.11%) Java EE
8 1 (0.11%) WCF
Miscellaneous
1 64 (7.35%) Analytical Skills
2 44 (5.05%) Blackberry
3 29 (3.33%) Management Information System
4 22 (2.53%) iPhone
5 17 (1.95%) iPad
6 13 (1.49%) Streaming Media
7 11 (1.26%) Mathematics
8 10 (1.15%) Computer Science
8 10 (1.15%) EPoS
9 9 (1.03%) Video Conferencing
10 7 (0.80%) Enterprise Software
11 6 (0.69%) PDA
12 5 (0.57%) Thin Client
12 5 (0.57%) Fat Client
13 4 (0.46%) iSeries
13 4 (0.46%) Kindle
13 4 (0.46%) Data Protection Act
13 4 (0.46%) Streaming Video
13 4 (0.46%) Smartphone
14 2 (0.23%) VLE
Operating Systems
1 585 (67.16%) Windows
2 245 (28.13%) Windows 7
3 217 (24.91%) Windows Server 2008
4 158 (18.14%) Windows Server 2003
5 152 (17.45%) Windows XP
6 143 (16.42%) Windows Server 2012
7 82 (9.41%) Linux
8 72 (8.27%) Windows 8
9 47 (5.40%) Android
10 42 (4.82%) Mac OS X
11 30 (3.44%) Windows Vista
12 28 (3.21%) UNIX
13 21 (2.41%) Apple iOS
14 12 (1.38%) Solaris
15 10 (1.15%) Windows 2000
16 8 (0.92%) Ubuntu
16 8 (0.92%) CentOS
17 7 (0.80%) Mac OS
18 4 (0.46%) Windows Mobile
19 3 (0.34%) Embedded Linux
Processes & Methodologies
1 155 (17.80%) ITIL
2 85 (9.76%) Service Delivery
3 26 (2.99%) Service Management
4 23 (2.64%) Disaster Recovery
5 20 (2.30%) Performance Management
6 17 (1.95%) ERP
6 17 (1.95%) ITSM
7 16 (1.84%) Coaching
8 14 (1.61%) Agile Software Development
8 14 (1.61%) Change Control
9 13 (1.49%) Root Cause Analysis
10 12 (1.38%) Business Intelligence
11 11 (1.26%) CRM
11 11 (1.26%) Kalman Filter
12 10 (1.15%) Change Management
12 10 (1.15%) Data Protection
13 9 (1.03%) Time Management
13 9 (1.03%) Line Management
14 8 (0.92%) Mentoring
14 8 (0.92%) Customer Insight
Programming Languages
1 115 (13.20%) SQL
2 19 (2.18%) VB
3 17 (1.95%) PL/SQL
4 16 (1.84%) T-SQL
5 15 (1.72%) C#
6 14 (1.61%) VBScript
7 12 (1.38%) VBA
8 11 (1.26%) PowerShell
9 10 (1.15%) JavaScript
10 8 (0.92%) VB.NET
11 5 (0.57%) VB6
12 4 (0.46%) C
13 3 (0.34%) Java
13 3 (0.34%) PHP
14 2 (0.23%) C++
14 2 (0.23%) Shell Script
14 2 (0.23%) ABAP
15 1 (0.11%) Python
15 1 (0.11%) COBOL
15 1 (0.11%) RPG
Qualifications
1 85 (9.76%) Microsoft Certification
2 81 (9.30%) Degree
3 61 (7.00%) MCP
4 42 (4.82%) MCSE
5 37 (4.25%) A+ Certification
6 25 (2.87%) MCSA
7 23 (2.64%) CCNA
7 23 (2.64%) Cisco Certification
8 20 (2.30%) VMware Certified Professional (VCP)
9 18 (2.07%) MCITP
10 15 (1.72%) Security Cleared
11 14 (1.61%) ITIL Foundation Certificate
12 13 (1.49%) MCDST
12 13 (1.49%) ITIL Certification
13 8 (0.92%) SC Cleared
14 7 (0.80%) Citrix Certification
14 7 (0.80%) CCVP
15 6 (0.69%) MCTS
15 6 (0.69%) CCA
15 6 (0.69%) HND
Quality Assurance & Compliance
1 90 (10.33%) SLA
2 27 (3.10%) ISO 9001
3 19 (2.18%) QA
4 2 (0.23%) Sarbanes-Oxley
5 1 (0.11%) ISO/IEC 27001
5 1 (0.11%) HL7
5 1 (0.11%) PCI DSS
System Software
1 287 (32.95%) Active Directory
2 129 (14.81%) VMware Infrastructure
3 58 (6.66%) Hyper-V
4 35 (4.02%) XenApp
5 30 (3.44%) vSphere
6 14 (1.61%) VMware ESX
7 11 (1.26%) XenServer
7 11 (1.26%) XenDesktop
8 6 (0.69%) VMware ESXi
8 6 (0.69%) Microsoft Virtual Server
9 3 (0.34%) VMware Workstation
9 3 (0.34%) Terminal Services
10 2 (0.23%) Terminal Server
10 2 (0.23%) VMware Server
11 1 (0.11%) FreeRADIUS
11 1 (0.11%) NFS
11 1 (0.11%) Citrix Presentation Server
Systems Management
1 31 (3.56%) Backup Exec
2 17 (1.95%) SCCM
3 10 (1.15%) WSUS
4 9 (1.03%) EMC NetWorker
4 9 (1.03%) NetCrunch
5 5 (0.57%) Norton AntiVirus
5 5 (0.57%) Foglight
6 3 (0.34%) SCOM
6 3 (0.34%) SCVMM
6 3 (0.34%) Symantec Endpoint Protection
7 2 (0.23%) Casper Suite
7 2 (0.23%) Zenoss
8 1 (0.11%) McAfee ePO
8 1 (0.11%) DameWare
8 1 (0.11%) Systems Management Server (SMS)
8 1 (0.11%) OpenView Configuration Management
8 1 (0.11%) SCDPM
8 1 (0.11%) Windows Intune
Vendors
1 393 (45.12%) Microsoft
2 216 (24.80%) VMware
3 157 (18.03%) Citrix
4 104 (11.94%) Cisco
5 78 (8.96%) Apple
6 52 (5.97%) HP
7 51 (5.86%) EMC
8 27 (3.10%) Dell
9 23 (2.64%) Symantec
10 18 (2.07%) Oracle
11 17 (1.95%) Avaya
12 15 (1.72%) Mitel
13 14 (1.61%) DataCore
14 13 (1.49%) Veeam
14 13 (1.49%) Sage
15 12 (1.38%) SAP
15 12 (1.38%) Adobe
15 12 (1.38%) SonicWALL
16 11 (1.26%) Google
17 10 (1.15%) Splunk
Shrewsbury, Shropshire
Ashdown IT
Salary: £17000 - £20000 per annum
Posted: 6 hours ago
Manchester, Lancashire
TEKsystems
Posted: 6 hours ago
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: From £18,000 to £22,000 per annum
Posted: 7 hours ago
Cradley Heath, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £23000 - £25000 per annum + Benefits
Posted: 9 hours ago
London
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 12 hours ago
London
Harvey Nash plc
Salary: £25000 - £28000 per annum
Posted: 12 hours ago
Harwich, Essex
networx
Salary: £Competitive Salary
Posted: 14 hours ago
East Sussex
Oscar Associates (UK) Ltd
Salary: £21000 - £27000 per annum + Benefits
Posted: 14 hours ago
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: 14 hours ago
Leatherhead, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 14 hours ago
Brighton, East Sussex
Bluetownonline
Salary: Band 3
Posted: 14 hours ago
Scunthorpe, South Humberside
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 15 hours ago
Stoke-on-trent, Staffordshire
RM Education
Salary: £15k - £18k per annum + £800 bonus
Posted: Yesterday
Leeds, Yorkshire
RM Education
Salary: £15k - £18.5k per annum + £800 bonus
Posted: Yesterday
Exeter, Devon
Edge Specialist Recruitment
Salary: £16000 - £18000 per annum + pension, holiday
Posted: 3 days ago
Farnham, Surrey
Class Technology Solutions Ltd
Salary: From £12,000 to £19,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £38000 per annum
Posted: 3 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 3 days ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 3 days ago