Permanent IT Jobs Contract IT Jobs

The table looks at the demand for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 3 July 2009 with a comparison to the same period last year. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Support Technician
Location
3 months to
3 Jul 2009
Same period last year
Rank403454
Rank change on the same period last yearUp+51
Matching permanent IT job ads230654
As % of all permanent IT jobs located in the UK0.338 %0.328 %
As % of the Job Titles category0.372 %0.357 %
Salaries quoted201577
Average salary£22,500£22,500
90% of jobs offered a salary of more than£17,000£18,000
10% of jobs offered a salary of more than£33,500£30,000
UK excluding London average salary£21,000£21,500
% change on same period last year-2.320 %
IT Job Market, Job TitlesAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
61844182955
As % of all permanent IT jobs located in the UK90.83 %91.72 %
Salaries quoted51383150133
Average salary£40,000£40,000
90% of jobs offered a salary of more than£25,000£25,000
10% of jobs offered a salary of more than£65,000£65,000
UK excluding London average salary£35,000£35,000

Support Technician
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Support Technician within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Demand Trend

Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend

Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 3 July 2009 within the UK.

Support Technician Salary Histogram

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 3 July 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandUp+55223£22,500-
South EastUp+11560£22,500-2.17 %
LondonUp+16043£26,000+4.00 %
North WestUp+10129£24,000+20.00 %
YorkshireUp+7425£22,500-10.00 %
East of EnglandUp+4825£20,000-9.09 %
West MidlandsUp+7322£17,750-12.34 %
ManchesterUp+7317£22,000+12.82 %
MiddlesexUp+6115£20,000-9.09 %
West YorkshireUp+7214£22,750+8.33 %
South WestUp+3913£18,000-7.69 %
LeedsUp+7812£26,250+5.00 %
StaffordshireUp+2812£17,500-22.22 %
Stoke-on-TrentNew entry-12£17,500-
SurreyUp+9811£26,250+22.09 %
HampshireUp+9110£22,500-2.17 %
CambridgeshireUp+659£23,086-7.65 %
CheshireUp+629£40,000+90.47 %
CambridgeUp+509£23,086-7.65 %
South YorkshireUp+419£21,000-24.32 %
City of LondonUp+1118£26,850-2.36 %
HertfordshireUp+587£55,000+100.00 %
EssexUp+167£20,000-
ScotlandUp+676£18,250-20.65 %
BuckinghamshireUp+326£19,000-30.90 %
WarringtonUp+286£40,000+100.00 %
SuffolkUp+246£20,000-
East MidlandsUp+156£17,000-19.04 %
WiltshireUp+86£16,000-16.88 %
West SussexUp+36£21,000+16.66 %

Support Technician
Top 30 Related IT Skills

For the 6 months to 3 July 2009, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1371 (71.62 %)Windows
2219 (42.28 %)Active Directory
3206 (39.77 %)Windows Server 2003
4172 (33.20 %)Microsoft
5169 (32.63 %)Windows XP
6150 (28.96 %)MS Exchange
7115 (22.20 %)TCP/IP
8111 (21.43 %)MS Office
999 (19.11 %)MS Excel
1096 (18.53 %)Microsoft Certification
1185 (16.41 %)Windows Vista
1276 (14.67 %)Exchange Server 2003
1373 (14.09 %)Windows 2000
1466 (12.74 %)DNS
1565 (12.55 %)LAN
1662 (11.97 %)WAN
1755 (10.62 %)MCSE
1854 (10.42 %)SQL Server
1951 (9.846 %)Firewall
2049 (9.459 %)SQL
2141 (7.915 %)Cisco
2240 (7.722 %)DHCP
2240 (7.722 %)VMware
2338 (7.336 %)Health
2338 (7.336 %)MCP
2437 (7.143 %)Citrix
2535 (6.757 %)ITIL
2633 (6.371 %)Finance
2633 (6.371 %)Linux
2633 (6.371 %)VPN

Support Technician
Top Related IT Skills by Category

For the 6 months to 3 July 2009, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

IT Job Market, Application DevelopmentApplication Development
119 (3.668 %).NET
119 (3.668 %)HTML
27 (1.351 %)ASP.NET
35 (0.965 %)XML
44 (0.772 %)Flash
53 (0.579 %)CSS
53 (0.579 %)LAMP
61 (0.193 %)J2EE
61 (0.193 %)ASP
61 (0.193 %)Software Packaging
61 (0.193 %)WebSphere
IT Job Market, Application PlatformsApplication Platforms
1150 (28.96 %)MS Exchange
276 (14.67 %)Exchange Server 2003
332 (6.178 %)Exchange Server 2007
425 (4.826 %)IIS
59 (1.737 %)SharePoint
66 (1.158 %)Apache
74 (0.772 %)Blackberry Enterprise Server
74 (0.772 %)Lotus Domino
82 (0.386 %)Exchange Server 2000
82 (0.386 %)GroupWise
91 (0.193 %)Lotus Notes
91 (0.193 %)ArcGIS
91 (0.193 %)Drupal
91 (0.193 %)SharePoint Portal Server
IT Job Market, ApplicationsApplications
1111 (21.43 %)MS Office
299 (19.11 %)MS Excel
35 (0.965 %)MS PowerPoint
41 (0.193 %)MS Visio
41 (0.193 %)MS Project
41 (0.193 %)ArcView
IT Job Market, Business ApplicationsBusiness Applications
17 (1.351 %)Dynamics CRM
26 (1.158 %)Line 100
35 (0.965 %)Great Plains
43 (0.579 %)Dynamics GP
52 (0.386 %)GoldMine
52 (0.386 %)Dynamics NAV
52 (0.386 %)Navision
61 (0.193 %)JDE OneWorld
61 (0.193 %)BASE24
61 (0.193 %)Dynamics AX
61 (0.193 %)SAP Business One
IT Job Market, Communications & NetworkingCommunications & Networking
1115 (22.20 %)TCP/IP
266 (12.74 %)DNS
365 (12.55 %)LAN
462 (11.97 %)WAN
551 (9.846 %)Firewall
640 (7.722 %)DHCP
733 (6.371 %)VPN
820 (3.861 %)Internet
919 (3.668 %)VoIP
1018 (3.475 %)Wireless
1116 (3.089 %)SAN
1212 (2.317 %)ADSL
1310 (1.931 %)SMTP
1310 (1.931 %)Broadband
149 (1.737 %)IP Telephony
158 (1.544 %)FTP
158 (1.544 %)HTTP
166 (1.158 %)NAS
166 (1.158 %)Ethernet
175 (0.965 %)VLAN
IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
154 (10.42 %)SQL Server
217 (3.282 %)MS Access
315 (2.896 %)Crystal Reports
47 (1.351 %)BusinessObjects
55 (0.965 %)SQL Server 2000
64 (0.772 %)SQL Server 2005
64 (0.772 %)MySQL
72 (0.386 %)Data Cleansing
72 (0.386 %)RDBMS
81 (0.193 %)Cognos Powerplay
81 (0.193 %)ReportNet
81 (0.193 %)GIS
IT Job Market, Development ApplicationsDevelopment Applications
17 (1.351 %)Visual Studio
21 (0.193 %)Ant
21 (0.193 %)FrontPage
21 (0.193 %)WebLOAD
IT Job Market, GeneralGeneral
138 (7.336 %)Health
233 (6.371 %)Finance
325 (4.826 %)Education
411 (2.124 %)Telecoms
510 (1.931 %)Pensions
69 (1.737 %)Retail
76 (1.158 %)Manufacturing
85 (0.965 %)Law
85 (0.965 %)Insurance
94 (0.772 %)Marketing
94 (0.772 %)Banking
94 (0.772 %)Legal
103 (0.579 %)Construction
103 (0.579 %)Government
103 (0.579 %)Video Editing
112 (0.386 %)Automotive
112 (0.386 %)Electronics
112 (0.386 %)Back Office
121 (0.193 %)Pharmaceutical
121 (0.193 %)Electric
IT Job Market, MiscellaneousMiscellaneous
117 (3.282 %)Blackberry
27 (1.351 %)Management Information System
27 (1.351 %)PDA
27 (1.351 %)Computer Science
36 (1.158 %)CCTV
45 (0.965 %)VLE
54 (0.772 %)Smartphone
54 (0.772 %)Video Conferencing
63 (0.579 %)AS400
63 (0.579 %)French Language
72 (0.386 %)German Language
72 (0.386 %)Spanish Language
72 (0.386 %)CMDB
72 (0.386 %)Clustering
72 (0.386 %)Replication
72 (0.386 %)Firmware
81 (0.193 %)EPoS
81 (0.193 %)EFT
81 (0.193 %)NHS
81 (0.193 %)Thin Client
IT Job Market, Operating SystemsOperating Systems
1371 (71.62 %)Windows
2206 (39.77 %)Windows Server 2003
3169 (32.63 %)Windows XP
485 (16.41 %)Windows Vista
573 (14.09 %)Windows 2000
633 (6.371 %)Linux
732 (6.178 %)Windows 2000 Server
830 (5.792 %)UNIX
99 (1.737 %)Windows Server 2008
107 (1.351 %)Mac OS X
116 (1.158 %)Red Hat Linux
116 (1.158 %)Solaris
123 (0.579 %)OpenVMS
123 (0.579 %)Mac OS
132 (0.386 %)OS/390
132 (0.386 %)Windows NT
132 (0.386 %)VMS
141 (0.193 %)AIX
IT Job Market, Processes & MethodologiesProcesses & Methodologies
135 (6.757 %)ITIL
220 (3.861 %)CRM
312 (2.317 %)ERP
411 (2.124 %)Project Management
59 (1.737 %)E-Commerce
68 (1.544 %)Migration
77 (1.351 %)Risk Analysis
85 (0.965 %)Service Delivery
85 (0.965 %)Service Management
94 (0.772 %)Technical Architecture
94 (0.772 %)Product Management
94 (0.772 %)Business Intelligence
94 (0.772 %)OO
103 (0.579 %)Internet Marketing
112 (0.386 %)Knowledge Management
112 (0.386 %)Change Management
112 (0.386 %)Disaster Recovery
112 (0.386 %)Configuration Management
112 (0.386 %)PRINCE2
121 (0.193 %)Security Management
IT Job Market, Programming LanguagesProgramming Languages
149 (9.459 %)SQL
213 (2.510 %)Java
213 (2.510 %)VB
213 (2.510 %)VB.NET
38 (1.544 %)C
47 (1.351 %)PHP
56 (1.158 %)Perl
56 (1.158 %)VBA
64 (0.772 %)C++
72 (0.386 %)Jython
72 (0.386 %)VB6
72 (0.386 %)T-SQL
72 (0.386 %)Python
81 (0.193 %)VBScript
81 (0.193 %)Delphi
81 (0.193 %)C#
81 (0.193 %)JavaScript
81 (0.193 %)Shell Script
IT Job Market, QualificationsQualifications
196 (18.53 %)Microsoft Certification
255 (10.62 %)MCSE
338 (7.336 %)MCP
430 (5.792 %)Degree
526 (5.019 %)MCSA
611 (2.124 %)Security Cleared
79 (1.737 %)Cisco Certification
88 (1.544 %)SC Cleared
88 (1.544 %)CCNA
97 (1.351 %)MCDST
105 (0.965 %)HND
114 (0.772 %)DV Cleared
123 (0.579 %)A+ Certification
123 (0.579 %)BC Cleared
132 (0.386 %)CCNP
132 (0.386 %)Citrix Certification
141 (0.193 %)HNC
141 (0.193 %)CCEA
141 (0.193 %)CCA
141 (0.193 %)PMI Certification
IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
120 (3.861 %)SLA
25 (0.965 %)ISO9001
25 (0.965 %)ISO27001
31 (0.193 %)ISO8583
IT Job Market, System SoftwareSystem Software
1219 (42.28 %)Active Directory
222 (4.247 %)NetBackup
222 (4.247 %)VMware Infrastructure
311 (2.124 %)Terminal Server
48 (1.544 %)VMware ESX
48 (1.544 %)ISA Server
48 (1.544 %)MetaFrame
57 (1.351 %)Terminal Services
66 (1.158 %)VMware Server
73 (0.579 %)Backup Exec
73 (0.579 %)Citrix Presentation Server
81 (0.193 %)NDS
IT Job Market, Systems ManagementSystems Management
16 (1.158 %)Norton AntiVirus
22 (0.386 %)DameWare
22 (0.386 %)ARCserve
22 (0.386 %)MOM
22 (0.386 %)Systems Management Server (SMS)
31 (0.193 %)Legato
31 (0.193 %)SCOM
IT Job Market, VendorsVendors
1172 (33.20 %)Microsoft
241 (7.915 %)Cisco
340 (7.722 %)VMware
437 (7.143 %)Citrix
514 (2.703 %)SAP
612 (2.317 %)Remedy
710 (1.931 %)Symantec
710 (1.931 %)Veritas
88 (1.544 %)Sage
97 (1.351 %)Business Objects
97 (1.351 %)HP
97 (1.351 %)Agresso
106 (1.158 %)Apple
106 (1.158 %)Lotus
106 (1.158 %)Red Hat
106 (1.158 %)Avaya
115 (0.965 %)IBM
115 (0.965 %)Sophos
124 (0.772 %)Mitel
124 (0.772 %)Nortel