The table below looks at the statistics for the Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Support Technician
Rank 548 637 612
Rank change year-on-year
+89 -25
Permanent jobs requiring a Support Technician 397 308 286
As % of all permanent IT jobs located in the UK 0.36% 0.26% 0.26%
As % of the Job Titles category 0.38% 0.28% 0.28%
Number of salaries quoted 343 244 267
Average salary £23,500 £24,500 £25,000
Average salary % change year-on-year
-4.08% -2.00%
90% offered a salary of more than £19,000 £18,500 £19,000
10% offered a salary of more than £33,500 £32,500 £35,000
UK excluding London average salary £22,500 £23,500 £24,000
% change year-on-year
-4.25% -2.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103370 110694 102634
As % of all permanent IT jobs located in the UK 94.33% 94.52% 94.35%
Number of salaries quoted 85496 90365 85012
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician within the UK.

Support Technician Salary Trend in the UK

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician over the 3 months to 30 July 2015 within the UK.

Support Technician Salary Histogram in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +96 382 £23,500 -4.81% 52
London +70 91 £30,000 +11.11% 11
South East -8 77 £22,000 +2.32% 8
East of England +23 62 £23,000 -9.80% 6
North West +29 51 £24,000 +3.22% 12
South West -3 44 £20,000 -27.27% 7
Manchester +42 35 £24,000 -8.57% 8
Yorkshire +14 29 £22,000 -10.89% 2
City of London +49 25 £29,000 -10.76% 1
East Midlands +14 24 £20,000 -9.09% 3
Bedfordshire +18 20 £20,500 - 1
Hampshire -7 17 £21,500 +4.87% 2
Hertfordshire +5 16 £25,250 -11.40% 1
West Yorkshire +5 16 £22,000 -10.89% 1
Wiltshire -7 16 £20,000 -14.89% 2
Surrey +21 13 £24,000 +3.22%
Oxfordshire +15 13 £22,000 +10.00%
Swindon +6 13 £20,000 -14.89%
Cheshire +5 12 £23,000 -1.07% 2
Essex -2 12 £33,750 +25.00% 1
Kent +14 11 £19,000 -11.62% 1
York - 11 £23,500 -
North Yorkshire - 11 £23,500 -
Scotland +17 10 £26,000 +23.80% 3
Derbyshire +10 10 £19,250 -8.33% 2
Nottinghamshire -1 10 £22,250 +1.13% 1
Buckinghamshire +4 9 £27,500 +13.40%
Leeds +3 9 £20,000 -18.99%
Nottingham -2 9 £23,000 +4.54%
Basingstoke +25 8 £22,000 -8.33%

Support Technician
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 480 (65.31%) Windows
2 364 (49.52%) Microsoft
3 341 (46.39%) Active Directory
4 168 (22.86%) MS Office
5 167 (22.72%) VMware
6 157 (21.36%) MS Excel
7 155 (21.09%) MS Exchange
8 154 (20.95%) Windows 7
9 145 (19.73%) Windows Server 2008
10 128 (17.41%) TCP/IP
11 123 (16.73%) Citrix
12 122 (16.60%) Windows Server 2012
13 111 (15.10%) VMware Infrastructure
14 108 (14.69%) Windows 8
14 108 (14.69%) ITIL
15 103 (14.01%) DNS
16 101 (13.74%) SQL
17 93 (12.65%) DHCP
17 93 (12.65%) Windows Server 2003
18 83 (11.29%) LAN
19 81 (11.02%) Blackberry
20 80 (10.88%) SQL Server
21 79 (10.75%) Microsoft Certification
22 78 (10.61%) WAN
23 75 (10.20%) Finance
24 71 (9.66%) Windows XP
25 69 (9.39%) VPN
25 69 (9.39%) Firewall
26 66 (8.98%) Office 365
27 63 (8.57%) SLA

Support Technician
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 155 (21.09%) MS Exchange
2 59 (8.03%) Exchange Server 2010
3 49 (6.67%) SharePoint
3 49 (6.67%) Exchange Server 2013
4 43 (5.85%) Exchange Server 2007
5 34 (4.63%) Lync
6 17 (2.31%) IIS
7 14 (1.90%) Blackberry Enterprise Server
8 12 (1.63%) Exchange Server 2003
8 12 (1.63%) SharePoint 2013
9 10 (1.36%) IBM Notes
10 7 (0.95%) Tomcat
11 4 (0.54%) SharePoint 2010
12 3 (0.41%) GlassFish
12 3 (0.41%) Apache
13 2 (0.27%) Moodle
13 2 (0.27%) WorkSite
14 1 (0.14%) Tuxedo
14 1 (0.14%) SharePoint Server
Applications
1 168 (22.86%) MS Office
2 157 (21.36%) MS Excel
3 7 (0.95%) Adobe Creative Suite
4 3 (0.41%) MS Visio
4 3 (0.41%) AutoCAD
4 3 (0.41%) Spreadsheet
5 2 (0.27%) InDesign
5 2 (0.27%) Acrobat
6 1 (0.14%) MS PowerPoint
6 1 (0.14%) PowerPivot
6 1 (0.14%) MS Project
Business Applications
1 17 (2.31%) Dynamics GP
2 7 (0.95%) Dynamics CRM
3 5 (0.68%) Dynamics NAV
4 4 (0.54%) Sage 200
4 4 (0.54%) Oracle Payables
4 4 (0.54%) Exchequer
4 4 (0.54%) Pegasus Opera
5 2 (0.27%) HiPortfolio
6 1 (0.14%) Summit
6 1 (0.14%) Retail-J
6 1 (0.14%) Line 500
6 1 (0.14%) Sage 1000
6 1 (0.14%) Sage CRM
6 1 (0.14%) Dynamics AX
Cloud Services
1 66 (8.98%) Office 365
2 3 (0.41%) Amazon EC2
2 3 (0.41%) Amazon S3
2 3 (0.41%) Microsoft Azure
2 3 (0.41%) Amazon AWS
2 3 (0.41%) SaaS
3 2 (0.27%) Google Apps
3 2 (0.27%) Cloud Computing
4 1 (0.14%) Google Drive
4 1 (0.14%) OneDrive
Communications & Networking
1 128 (17.41%) TCP/IP
2 103 (14.01%) DNS
3 93 (12.65%) DHCP
4 83 (11.29%) LAN
5 78 (10.61%) WAN
6 69 (9.39%) VPN
6 69 (9.39%) Firewall
7 39 (5.31%) SAN
8 38 (5.17%) Wireless
8 38 (5.17%) VoIP
9 27 (3.67%) Wi-Fi
10 25 (3.40%) Internet
11 20 (2.72%) Ethernet
12 16 (2.18%) VLAN
13 15 (2.04%) IP Telephony
14 13 (1.77%) WLAN
15 10 (1.36%) Intranet
16 8 (1.09%) Cisco ASA
16 8 (1.09%) ADSL
16 8 (1.09%) Broadband
Database & Business Intelligence
1 80 (10.88%) SQL Server
2 20 (2.72%) SQL Server 2012
3 14 (1.90%) SQL Server 2008
4 12 (1.63%) Crystal Reports
5 8 (1.09%) Data Mining
5 8 (1.09%) MySQL
6 6 (0.82%) SQL Server Integration Services
7 4 (0.54%) SQL Server Reporting Services
7 4 (0.54%) SQL Server 2005
7 4 (0.54%) MS Access
7 4 (0.54%) BusinessObjects
7 4 (0.54%) SQL Server 2000
8 3 (0.41%) Relational Database
9 2 (0.27%) PostgreSQL
10 1 (0.14%) Ingres
10 1 (0.14%) Oracle OLAP
10 1 (0.14%) EDRMS
10 1 (0.14%) Informix
10 1 (0.14%) OLAP
10 1 (0.14%) OLAP Cube
General
1 75 (10.20%) Finance
2 35 (4.76%) Telecoms
3 32 (4.35%) Banking
4 28 (3.81%) Retail
5 22 (2.99%) Marketing
6 17 (2.31%) Manufacturing
7 11 (1.50%) Back Office
8 7 (0.95%) Electronics
9 6 (0.82%) Front Office
9 6 (0.82%) Legal
9 6 (0.82%) Investment Banking
10 5 (0.68%) Law
10 5 (0.68%) Multimedia
11 4 (0.54%) Advertising
11 4 (0.54%) Automotive
12 3 (0.41%) Pharmaceutical
12 3 (0.41%) Financial Institution
13 2 (0.27%) Publishing
13 2 (0.27%) Local Government
14 1 (0.14%) Games
Libraries, Frameworks & Software Standards
1 7 (0.95%) HTML
1 7 (0.95%) .NET
1 7 (0.95%) Web Services
2 4 (0.54%) XML
3 3 (0.41%) ASP.NET
4 1 (0.14%) COM
4 1 (0.14%) XSL
4 1 (0.14%) Middleware
4 1 (0.14%) Application Packaging
Miscellaneous
1 81 (11.02%) Blackberry
2 39 (5.31%) iPad
3 34 (4.63%) iPhone
4 32 (4.35%) Analytical Skills
5 26 (3.54%) Video Conferencing
6 10 (1.36%) Mathematics
7 9 (1.22%) Data Centre
8 8 (1.09%) Private Cloud
8 8 (1.09%) iSeries
8 8 (1.09%) Digital Media
8 8 (1.09%) NHS
9 7 (0.95%) Management Information System
10 6 (0.82%) Replication
10 6 (0.82%) VLE
11 5 (0.68%) Fixed Income
11 5 (0.68%) Statistics
11 5 (0.68%) EPoS
11 5 (0.68%) Computer Science
12 4 (0.54%) Fat Client
12 4 (0.54%) Mobile App
Operating Systems
1 480 (65.31%) Windows
2 154 (20.95%) Windows 7
3 145 (19.73%) Windows Server 2008
4 122 (16.60%) Windows Server 2012
5 108 (14.69%) Windows 8
6 93 (12.65%) Windows Server 2003
7 71 (9.66%) Windows XP
8 54 (7.35%) Android
9 50 (6.80%) Linux
10 49 (6.67%) Apple iOS
11 47 (6.39%) Mac OS X
12 32 (4.35%) Windows Vista
13 19 (2.59%) UNIX
14 15 (2.04%) Mac OS
15 5 (0.68%) Solaris
15 5 (0.68%) OS/400
16 4 (0.54%) Windows 2000 Server
17 3 (0.41%) CentOS
17 3 (0.41%) Windows Mobile
18 2 (0.27%) Red Hat Enterprise Linux
Processes & Methodologies
1 108 (14.69%) ITIL
2 37 (5.03%) Service Delivery
3 29 (3.95%) Time Management
4 24 (3.27%) Disaster Recovery
5 17 (2.31%) Incident Management
6 16 (2.18%) CRM
6 16 (2.18%) Software Deployment
7 13 (1.77%) Software Testing
8 12 (1.63%) Change Management
8 12 (1.63%) Asset Management
8 12 (1.63%) Kalman Filter
9 10 (1.36%) Service Management
9 10 (1.36%) System Testing
10 9 (1.22%) Business Intelligence
10 9 (1.22%) Mobile Device Management
11 8 (1.09%) ERP
11 8 (1.09%) ITSM
11 8 (1.09%) Investment Management
12 7 (0.95%) Systems Analysis
12 7 (0.95%) Business Analysis
Programming Languages
1 101 (13.74%) SQL
2 14 (1.90%) T-SQL
3 13 (1.77%) C
4 8 (1.09%) Java
5 5 (0.68%) PowerShell
6 4 (0.54%) VB
6 4 (0.54%) PHP
7 3 (0.41%) JavaScript
7 3 (0.41%) Perl
7 3 (0.41%) C#
8 2 (0.27%) PL/SQL
8 2 (0.27%) VBScript
8 2 (0.27%) Bash Shell
8 2 (0.27%) Ruby
9 1 (0.14%) sed
9 1 (0.14%) C-shell
9 1 (0.14%) Python
9 1 (0.14%) Shell Script
9 1 (0.14%) AWK
9 1 (0.14%) VB6
Qualifications
1 79 (10.75%) Microsoft Certification
2 43 (5.85%) MCP
2 43 (5.85%) Degree
3 35 (4.76%) MCSA
3 35 (4.76%) A+ Certification
4 27 (3.67%) MCSE
5 20 (2.72%) CCNA
5 20 (2.72%) Cisco Certification
6 14 (1.90%) Security Cleared
7 11 (1.50%) MCTS
8 9 (1.22%) VMware Certified Professional (VCP)
8 9 (1.22%) HND
9 8 (1.09%) PhD
9 8 (1.09%) CCNP
10 7 (0.95%) CCA
10 7 (0.95%) Citrix Certification
11 6 (0.82%) HNC
11 6 (0.82%) SC Cleared
12 5 (0.68%) Network+ Certification
13 4 (0.54%) MCITP
Quality Assurance & Compliance
1 63 (8.57%) SLA
2 6 (0.82%) ISO/IEC 27001
3 5 (0.68%) ISO 9001
4 2 (0.27%) PCI DSS
5 1 (0.14%) QA
5 1 (0.14%) Sarbanes-Oxley
5 1 (0.14%) ISO 14001
System Software
1 341 (46.39%) Active Directory
2 111 (15.10%) VMware Infrastructure
3 37 (5.03%) XenApp
4 31 (4.22%) vSphere
5 22 (2.99%) Hyper-V
6 10 (1.36%) Terminal Services
7 8 (1.09%) XenServer
8 6 (0.82%) VMware ESX
8 6 (0.82%) VMware ESXi
9 5 (0.68%) Citrix Presentation Server
10 4 (0.54%) XenDesktop
10 4 (0.54%) Terminal Server
11 2 (0.27%) VMware Server
12 1 (0.14%) Forefront TMG
12 1 (0.14%) ISA Server
12 1 (0.14%) VMware Workstation
12 1 (0.14%) Xen
12 1 (0.14%) Microsoft Virtual Server
Systems Management
1 34 (4.63%) SCCM
2 12 (1.63%) Backup Exec
3 10 (1.36%) Casper Suite
4 4 (0.54%) Symantec Endpoint Protection
5 1 (0.14%) Opsview
5 1 (0.14%) WSUS
5 1 (0.14%) Nagios
5 1 (0.14%) ARCserve
5 1 (0.14%) MAILsweeper
5 1 (0.14%) DameWare
Vendors
1 364 (49.52%) Microsoft
2 167 (22.72%) VMware
3 123 (16.73%) Citrix
4 62 (8.44%) Apple
5 58 (7.89%) Cisco
6 37 (5.03%) HP
7 26 (3.54%) Oracle
8 24 (3.27%) IronPort
9 20 (2.72%) Bloomberg
10 18 (2.45%) Symantec
11 16 (2.18%) RightFax
12 15 (2.04%) Avaya
13 14 (1.90%) SimCorp
13 14 (1.90%) FactSet
13 14 (1.90%) Trend Micro
14 12 (1.63%) Adobe
15 11 (1.50%) Dell
15 11 (1.50%) Sophos
15 11 (1.50%) Veeam
16 10 (1.36%) EMC
Oldham, Lancashire
Senitor Associates
Salary: £16000 - £22000 per annum + Microsoft Training provided
Posted: 7 hours ago
Crawley, West Sussex
Bluetownonline
Salary: £28k per year
Posted: 7 hours ago
London
Oasis Academy
Salary: From £25,620 to £28,845 per annum
Posted: 8 hours ago
King's Lynn, Norfolk
jft maintenance
Salary: From £23,000 to £33,000 per annum
Posted: 11 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £33500 per annum + Bonus & Benefits
Posted: 14 hours ago
Livingston, West Lothian
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum
Posted: 14 hours ago
Sidcup, Kent
RecruitmentRevolution.com Limited
Salary: Up to £25,000 per annum + Benefits
Posted: Yesterday
Runcorn, Cheshire
Evolution Recruitment Solutions
Salary: 16,500 - 18,000
Posted: Yesterday
Aberdeen, Aberdeenshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £24000 per annum + b
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £15000 - £18000 per annum
Posted: Yesterday
Liverpool, Merseyside
Clayton Group
Salary: £20000 - £25000 per annum
Posted: Yesterday
Wiltshire
Experis Ltd
Posted: Yesterday
Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £19.5k per year
Posted: Yesterday
Aberdeen, Aberdeenshire
Search Consultancy
Salary: Competitive salary + benefits
Posted: 2 days ago
Uxbridge, Middlesex
CV Screen Ltd
Salary: Up to £24k plus benefits
Posted: 2 days ago
Reading, Berkshire
Polar Recruitment
Salary: £17000 - £40000 per annum + Uplift and Benefits
Posted: 2 days ago
City, London
Polar Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 2 days ago
Bristol, Avon
Premier IT
Salary: £27000 per annum
Posted: 3 days ago
Sutton Coldfield, West Midlands (County)
Hot Rec
Salary: £18k - 19k per year
Posted: 3 days ago
Staffordshire
Informatiq Consulting
Salary: £32000 - £35000 per annum
Posted: 3 days ago