Support Consultant
UK

The median Support Consultant salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 761 892 1140
Rank change year-on-year +131 +248 -299
Permanent jobs requiring a Support Consultant 133 93 64
As % of all permanent jobs advertised in the UK 0.14% 0.088% 0.042%
As % of the Job Titles category 0.14% 0.096% 0.043%
Number of salaries quoted 113 45 57
10th Percentile £21,774 £29,000 £27,000
25th Percentile £25,000 £36,250 £37,500
Median annual salary (50th Percentile) £32,500 £52,500 £45,000
Median % change year-on-year -38.10% +16.67% +12.50%
75th Percentile £45,250 £68,750 £61,000
90th Percentile £53,500 £96,250 £65,000
UK excluding London median annual salary £30,000 £54,000 £40,000
% change year-on-year -44.44% +35.00% +3.23%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,682 96,623 147,884
% of permanent jobs with a recognized job title 94.63% 91.57% 96.06%
Number of salaries quoted 66,673 60,571 85,427
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Support Consultant
Job Vacancy Trend

Job postings that featured Support Consultant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Consultant in the UK

Support Consultant
Salary Trend

3-month moving average salary quoted in jobs citing Support Consultant.

Salary trend for Support Consultant in the UK

Support Consultant
Salary Histogram

Salary distribution for jobs citing Support Consultant over the 6 months to 24 April 2024.

Salary histogram for Support Consultant in the UK

Support Consultant
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Consultant within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +169 124 £32,500 -38.97% 27
UK excluding London +52 98 £30,000 -44.44% 23
Work from Home +105 50 £43,500 -19.44% 17
North of England +46 43 £34,000 -47.69% 5
London +179 31 £48,750 -2.50% 10
North West +10 30 £35,000 -62.16% 3
South West -5 15 £25,000 -27.54% 1
Midlands +14 13 £25,500 -19.05% 5
West Midlands +41 12 £24,750 -29.29% 5
East of England +39 11 £27,500 -49.07% 2
South East +25 11 £32,500 +8.33% 5
Yorkshire +80 8 £30,000 -53.85% 1
North East - 5 £35,000 - 1
Scotland - 3 £24,000 - 4
Wales +10 2 £45,000 -

Support Consultant Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 April 2024, Support Consultant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Consultant in the job title.

1 78 (58.65%) Microsoft
2 56 (42.11%) Customer Service
3 53 (39.85%) Analytical Skills
4 49 (36.84%) Problem-Solving
5 45 (33.83%) Social Skills
6 38 (28.57%) Finance
7 34 (25.56%) Active Directory
8 32 (24.06%) Microsoft Exchange
8 32 (24.06%) Microsoft 365
9 27 (20.30%) Windows
10 21 (15.79%) SQL Server
10 21 (15.79%) Dynamics 365
11 20 (15.04%) SQL
12 19 (14.29%) Microsoft Office
13 18 (13.53%) ERP
13 18 (13.53%) Azure
14 15 (11.28%) Windows Server
15 14 (10.53%) Sage
15 14 (10.53%) SharePoint
15 14 (10.53%) Degree
16 12 (9.02%) Internet
16 12 (9.02%) Logistics
16 12 (9.02%) Law
16 12 (9.02%) Product Management
16 12 (9.02%) Self-Motivation
17 11 (8.27%) OneDrive
17 11 (8.27%) Sage 200
17 11 (8.27%) Customer Experience
17 11 (8.27%) QA
17 11 (8.27%) CRM

Support Consultant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (24.06%) Microsoft Exchange
2 14 (10.53%) SharePoint
3 7 (5.26%) IIS
4 1 (0.75%) JOnAS
Applications
1 19 (14.29%) Microsoft Office
Business Applications
1 11 (8.27%) Sage 200
2 10 (7.52%) Unit4 Business World
3 6 (4.51%) Dynamics CRM
4 3 (2.26%) Dynamics NAV
5 1 (0.75%) NetSuite
5 1 (0.75%) Sage CRM
5 1 (0.75%) Sage X3
5 1 (0.75%) SAP Business One
Cloud Services
1 32 (24.06%) Microsoft 365
2 21 (15.79%) Dynamics 365
3 18 (13.53%) Azure
4 11 (8.27%) OneDrive
5 9 (6.77%) Entra ID
6 8 (6.02%) Power Platform
7 1 (0.75%) Google Workspace
7 1 (0.75%) Power Automate
7 1 (0.75%) PowerApps
7 1 (0.75%) SaaS
Communications & Networking
1 12 (9.02%) Internet
2 8 (6.02%) Firewall
2 8 (6.02%) Wireless
3 5 (3.76%) LAN
3 5 (3.76%) WAN
4 4 (3.01%) VPN
5 2 (1.50%) DHCP
5 2 (1.50%) DNS
Database & Business Intelligence
1 21 (15.79%) SQL Server
2 10 (7.52%) Relational Database
3 6 (4.51%) Power BI
4 2 (1.50%) BusinessObjects
4 2 (1.50%) QlikView
5 1 (0.75%) Crystal Reports
5 1 (0.75%) PostgreSQL
General
1 53 (39.85%) Analytical Skills
2 45 (33.83%) Social Skills
3 38 (28.57%) Finance
4 12 (9.02%) Law
5 10 (7.52%) Legal
6 7 (5.26%) Organisational Skills
7 3 (2.26%) Presentation Skills
8 2 (1.50%) Advertising
8 2 (1.50%) Manufacturing
8 2 (1.50%) Marketing
8 2 (1.50%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (2.26%) .NET
2 2 (1.50%) HTML
3 1 (0.75%) ASP.NET
3 1 (0.75%) XML
Miscellaneous
1 12 (9.02%) Self-Motivation
2 3 (2.26%) Driving Licence
2 3 (2.26%) Management Information System
3 2 (1.50%) NHS
4 1 (0.75%) Enterprise Software
4 1 (0.75%) Legacy Applications
Operating Systems
1 27 (20.30%) Windows
2 15 (11.28%) Windows Server
3 6 (4.51%) Windows 10
4 4 (3.01%) Windows Server 2003
5 2 (1.50%) Linux
5 2 (1.50%) VMS
6 1 (0.75%) Android
6 1 (0.75%) Apple iOS
6 1 (0.75%) Windows Server 2016
6 1 (0.75%) Windows Server 2019
Processes & Methodologies
1 56 (42.11%) Customer Service
2 49 (36.84%) Problem-Solving
3 18 (13.53%) ERP
4 12 (9.02%) Logistics
4 12 (9.02%) Product Management
5 11 (8.27%) CRM
5 11 (8.27%) Customer Experience
6 10 (7.52%) Process Improvement
7 9 (6.77%) Analytical Thinking
7 9 (6.77%) Decision-Making
7 9 (6.77%) ITIL
7 9 (6.77%) Service Delivery
7 9 (6.77%) User Acceptance Testing
8 8 (6.02%) Mathematics
9 7 (5.26%) Business Intelligence
9 7 (5.26%) Practice Management
10 6 (4.51%) Critical Thinking
11 5 (3.76%) Continuous Improvement
11 5 (3.76%) Document Management
11 5 (3.76%) Presales
Programming Languages
1 20 (15.04%) SQL
2 2 (1.50%) C#
2 2 (1.50%) JavaScript
3 1 (0.75%) PHP
Qualifications
1 14 (10.53%) Degree
2 9 (6.77%) Microsoft Certification
3 4 (3.01%) MCP
3 4 (3.01%) MCSA
3 4 (3.01%) MCSE
4 3 (2.26%) A+ Certification
5 1 (0.75%) BPSS Clearance
5 1 (0.75%) CCNA
5 1 (0.75%) Cisco Certification
5 1 (0.75%) Security Cleared
Quality Assurance & Compliance
1 11 (8.27%) QA
2 3 (2.26%) Sarbanes-Oxley
3 1 (0.75%) Accessibility
3 1 (0.75%) PMO
System Software
1 34 (25.56%) Active Directory
2 2 (1.50%) Virtual Desktop
2 2 (1.50%) Virtual Machines
3 1 (0.75%) Hyper-V
3 1 (0.75%) VMware Infrastructure
Systems Management
1 10 (7.52%) Microsoft Intune
2 4 (3.01%) Backup Exec
2 4 (3.01%) SCCM
Vendors
1 78 (58.65%) Microsoft
2 14 (10.53%) Sage
3 10 (7.52%) Aderant
4 4 (3.01%) Sun
4 4 (3.01%) Veritas
5 2 (1.50%) Cognos
5 2 (1.50%) Cyberscience
5 2 (1.50%) Oracle
5 2 (1.50%) SAP
6 1 (0.75%) Apple
6 1 (0.75%) Aruba
6 1 (0.75%) Avaya
6 1 (0.75%) Cisco
6 1 (0.75%) Computacenter
6 1 (0.75%) Google
6 1 (0.75%) HP
6 1 (0.75%) VMware