The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Customer Support
Rank 866 875 892
Rank change year-on-year
+9 +17
Permanent jobs requiring a Technical Customer Support 14 4 2
As % of all permanent IT jobs located in the UK 0.013% 0.004% 0.002%
As % of the Job Titles category 0.013% 0.004% 0.002%
Number of salaries quoted 14 3 2
Average salary £22,500 £27,500 £22,750
Average salary % change year-on-year
-18.18% +20.87%
UK excluding London average salary £22,500 £22,500 £22,750
% change year-on-year
- -1.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Customer Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in the UK

Technical Customer Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support within the UK.

Technical Customer Support Salary Trend in the UK

Technical Customer Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Customer Support over the 3 months to 24 December 2014 within the UK.

Technical Customer Support Salary Histogram in the UK

Technical Customer Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 14 £22,500 -18.18% 1
South East +1 13 £30,000 +33.33%
Gatwick - 7 £35,000 -
West Sussex - 7 £35,000 -
East of England -12 6 £22,500 -
Northamptonshire - 6 £22,500 -
East Midlands - 6 £22,500 -
Bedford - 6 £22,500 -
Milton Keynes - 6 £22,500 -
Northampton - 6 £22,500 -
Bedfordshire - 6 £22,500 -
Buckinghamshire - 6 £22,500 -
Devon - 1 £36,000 -
Exeter - 1 £36,000 -
South West - 1 £36,000 -

Technical Customer Support
Top 23 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 7 (38.89%) French Language
1 7 (38.89%) German Language
2 3 (16.67%) MS Office
2 3 (16.67%) Italian Language
2 3 (16.67%) Spanish Language
3 2 (11.11%) ITIL
3 2 (11.11%) Windows
3 2 (11.11%) Windows XP
3 2 (11.11%) Apple
3 2 (11.11%) Blackberry
3 2 (11.11%) Marketing
3 2 (11.11%) Windows 7
3 2 (11.11%) ITIL V3
3 2 (11.11%) Line Management
4 1 (5.56%) C#
4 1 (5.56%) C++
4 1 (5.56%) SQL
4 1 (5.56%) Oracle
4 1 (5.56%) MS Excel
4 1 (5.56%) ISO 9001
4 1 (5.56%) Microsoft
4 1 (5.56%) ISO 14001
4 1 (5.56%) Summit

Technical Customer Support
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (16.67%) MS Office
2 1 (5.56%) MS Excel
Business Applications
1 1 (5.56%) Summit
General
1 7 (38.89%) French Language
1 7 (38.89%) German Language
2 3 (16.67%) Italian Language
2 3 (16.67%) Spanish Language
3 2 (11.11%) Marketing
Miscellaneous
1 2 (11.11%) Blackberry
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows XP
1 2 (11.11%) Windows 7
Processes & Methodologies
1 2 (11.11%) ITIL
1 2 (11.11%) ITIL V3
1 2 (11.11%) Line Management
Programming Languages
1 1 (5.56%) C#
1 1 (5.56%) C++
1 1 (5.56%) SQL
Quality Assurance & Compliance
1 1 (5.56%) ISO 9001
1 1 (5.56%) ISO 14001
Vendors
1 2 (11.11%) Apple
2 1 (5.56%) Oracle
2 1 (5.56%) Microsoft
City, London
Nexmo
Salary: Competitive
Posted: 10 days ago