Technical Customer Support
UK
The median Technical Customer Support salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 25 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 25 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 885 | 978 | - |
| Rank change year-on-year | +93 | - | - |
| Permanent jobs requiring a Technical Customer Support | 9 | 11 | 0 |
| As % of all permanent jobs advertised in the UK | 0.009% | 0.010% | - |
| As % of the Job Titles category | 0.010% | 0.011% | - |
| Number of salaries quoted | 7 | 11 | 0 |
| 10th Percentile | £25,300 | - | - |
| 25th Percentile | £26,000 | - | - |
| Median annual salary (50th Percentile) | £32,500 | £40,000 | - |
| Median % change year-on-year | -18.75% | - | - |
| 75th Percentile | £33,750 | £45,000 | - |
| 90th Percentile | £42,250 | £50,000 | - |
| UK excluding London median annual salary | £30,000 | £40,000 | - |
| % change year-on-year | -25.00% | - | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,894 | 96,310 | 147,847 |
| % of permanent jobs with a recognized job title | 94.63% | 91.58% | 96.06% |
| Number of salaries quoted | 66,756 | 60,420 | 85,018 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,923 | £60,000 | £60,000 |
| Median % change year-on-year | -11.80% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Technical Customer Support
Job Vacancy Trend
Job postings that featured Technical Customer Support in the job title as a proportion of all IT jobs advertised.
Technical Customer Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Customer Support.
Technical Customer Support
Salary Histogram
Salary distribution for jobs citing Technical Customer Support over the 6 months to 25 April 2024.
Technical Customer Support
Top 9 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +3 | 8 | £30,000 | -25.00% | 10 |
| England | +108 | 6 | £27,000 | -32.50% | 12 |
| Northern Ireland | - | 3 | £32,500 | - | 1 |
| Midlands | - | 2 | £26,625 | - | 3 |
| West Midlands | - | 2 | £26,625 | - | 1 |
| East of England | - | 2 | - | - | 2 |
| North of England | - | 1 | £26,500 | - | 2 |
| North West | - | 1 | £26,500 | - | 1 |
| Work from Home | - | 1 | £26,500 | - | 5 |
Technical Customer Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 25 April 2024, Technical Customer Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Customer Support in the job title.
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Technical Customer Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: