Technology Support Analyst Jobs

Technology Support Analyst
UK

The median Technology Support Analyst salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 875 966 1196
Rank change year-on-year +91 +230 -321
Permanent jobs requiring a Technology Support Analyst 14 12 19
As % of all permanent jobs advertised in the UK 0.014% 0.011% 0.012%
As % of the Job Titles category 0.015% 0.012% 0.013%
Number of salaries quoted 14 10 6
10th Percentile £32,375 - £24,000
25th Percentile £35,000 £31,250 £25,000
Median annual salary (50th Percentile) £40,000 £37,250 £32,750
Median % change year-on-year +7.38% +13.74% +42.39%
75th Percentile £45,000 £47,372 £38,750
90th Percentile - £48,221 £41,000
UK excluding London median annual salary £33,750 £32,500 £24,000
% change year-on-year +3.85% +35.42% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,477 96,786 147,852
% of permanent jobs with a recognized job title 94.63% 91.57% 96.05%
Number of salaries quoted 66,588 60,676 85,408
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,075
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Technology Support Analyst
Job Vacancy Trend

Job postings that featured Technology Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technology Support Analyst in the UK

Technology Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Technology Support Analyst.

Salary trend for Technology Support Analyst in the UK

Technology Support Analyst
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technology Support Analyst within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +116 14 £40,000 +7.38% 11
London +140 12 £40,000 -8.05% 4
Work from Home +81 3 £32,500 -29.80% 3
North of England +37 2 £33,750 -14.34% 3
UK excluding London -3 2 £33,750 +3.85% 7
North West - 2 £33,750 - 2

Technology Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 23 April 2024, Technology Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technology Support Analyst in the job title.

1 10 (71.43%) Microsoft Office
1 10 (71.43%) ITIL
1 10 (71.43%) Degree
2 9 (64.29%) Windows 10
2 9 (64.29%) Windows Server
2 9 (64.29%) Windows
2 9 (64.29%) Microsoft Exchange
3 8 (57.14%) DHCP
3 8 (57.14%) TCP/IP
3 8 (57.14%) DNS
3 8 (57.14%) Cisco
3 8 (57.14%) MCSA
3 8 (57.14%) Active Directory
3 8 (57.14%) Microsoft Certification
3 8 (57.14%) Bloomberg
3 8 (57.14%) ITSM
3 8 (57.14%) Replication
3 8 (57.14%) VMware
3 8 (57.14%) Cryptography
3 8 (57.14%) SharePoint
3 8 (57.14%) CREST Certified
3 8 (57.14%) Data Loss Prevention
3 8 (57.14%) Refinitiv
3 8 (57.14%) Kalman Filter
3 8 (57.14%) Investment Management
3 8 (57.14%) VMware Infrastructure
3 8 (57.14%) PowerShell
3 8 (57.14%) Windows Server 2008
3 8 (57.14%) MobileIron
3 8 (57.14%) Cybersecurity

Technology Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (64.29%) Microsoft Exchange
2 8 (57.14%) SharePoint
Applications
1 10 (71.43%) Microsoft Office
2 2 (14.29%) Microsoft Excel
3 1 (7.14%) S-PLUS
Business Applications
1 1 (7.14%) Carpe Diem
Cloud Services
1 1 (7.14%) Microsoft 365
Communications & Networking
1 8 (57.14%) DHCP
1 8 (57.14%) DNS
1 8 (57.14%) TCP/IP
General
1 4 (28.57%) Law
1 4 (28.57%) Legal
2 2 (14.29%) Analytical Skills
2 2 (14.29%) Finance
2 2 (14.29%) Influencing Skills
2 2 (14.29%) Public Sector
3 1 (7.14%) Social Skills
Miscellaneous
1 8 (57.14%) Replication
Operating Systems
1 9 (64.29%) Windows
1 9 (64.29%) Windows 10
1 9 (64.29%) Windows Server
2 8 (57.14%) Windows Server 2008
Processes & Methodologies
1 10 (71.43%) ITIL
2 8 (57.14%) Batch Scripting
2 8 (57.14%) Cryptography
2 8 (57.14%) Cybersecurity
2 8 (57.14%) Data Loss Prevention
2 8 (57.14%) Investment Management
2 8 (57.14%) ITSM
2 8 (57.14%) Kalman Filter
3 3 (21.43%) Customer Service
4 2 (14.29%) Continuous Improvement
4 2 (14.29%) Cost Reduction
4 2 (14.29%) Data Analysis
4 2 (14.29%) DevOps
4 2 (14.29%) Impact Assessments
4 2 (14.29%) Problem-Solving
4 2 (14.29%) Service Management
4 2 (14.29%) Statistics
4 2 (14.29%) Tech Ops
4 2 (14.29%) User Acceptance Testing
Programming Languages
1 8 (57.14%) PowerShell
Qualifications
1 10 (71.43%) Degree
2 8 (57.14%) CREST Certified
2 8 (57.14%) MCSA
2 8 (57.14%) Microsoft Certification
System Software
1 8 (57.14%) Active Directory
1 8 (57.14%) VMware Infrastructure
Vendors
1 8 (57.14%) Bloomberg
1 8 (57.14%) Cisco
1 8 (57.14%) FactSet
1 8 (57.14%) MobileIron
1 8 (57.14%) Refinitiv
1 8 (57.14%) VMware
2 2 (14.29%) Citrix
2 2 (14.29%) iManage
3 1 (7.14%) DocuSign
3 1 (7.14%) Microsoft