The first table below looks at the demand for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Voice Analyst
Rank 899 860 893
Rank change year-on-year
-39 +33
Permanent jobs requiring a Voice Analyst 8 9 11
As % of all permanent IT jobs located in the UK 0.007% 0.008% 0.009%
As % of the Job Titles category 0.007% 0.009% 0.010%
Number of salaries quoted 6 9 8
Average salary £45,250 £27,500 £25,750
Average salary % change year-on-year
+64.54% +6.79%
90% offered a salary of more than £27,750 £27,200 £24,675
10% offered a salary of more than £67,500 £38,000 £37,750
UK excluding London average salary £28,000 £27,500 £32,500
% change year-on-year
+1.81% -15.38%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110361 102490 112133
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.11%
Number of salaries quoted 90061 84895 96093
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 29 July 2014 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 8 £45,250 +64.54% 2
London -24 5 £60,000 +60.00%
South West - 3 £28,000 -
Chippenham - 2 £27,750 -
Wiltshire - 2 £27,750 -
Taunton - 1 £30,500 -
Somerset - 1 £30,500 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 6 (42.86%) Incident Management
2 5 (35.71%) Service Management
2 5 (35.71%) Legal
2 5 (35.71%) Cisco
2 5 (35.71%) Avaya
2 5 (35.71%) Configuration Management
3 4 (28.57%) Finance
3 4 (28.57%) Change Management
3 4 (28.57%) Problem Management
4 3 (21.43%) Technical Architecture
4 3 (21.43%) Firewall
4 3 (21.43%) Cisco Certification
4 3 (21.43%) BGP
4 3 (21.43%) H.323
4 3 (21.43%) CCNA
4 3 (21.43%) ITIL
4 3 (21.43%) VoIP
4 3 (21.43%) Unified Communications
5 2 (14.29%) PABX
5 2 (14.29%) SMLT
5 2 (14.29%) Network Management
5 2 (14.29%) HSRP
5 2 (14.29%) Polycom
5 2 (14.29%) Video Conferencing
5 2 (14.29%) Capacity Planning
5 2 (14.29%) WAN
5 2 (14.29%) LAN
5 2 (14.29%) RIP
5 2 (14.29%) TCP/IP
5 2 (14.29%) VPN

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) CMS
Communications & Networking
1 3 (21.43%) VoIP
1 3 (21.43%) BGP
1 3 (21.43%) H.323
1 3 (21.43%) Firewall
1 3 (21.43%) Unified Communications
2 2 (14.29%) PABX
2 2 (14.29%) HSRP
2 2 (14.29%) MPLS
2 2 (14.29%) OSPF
2 2 (14.29%) LAN
2 2 (14.29%) SMLT
2 2 (14.29%) DASS2
2 2 (14.29%) DPNSS
2 2 (14.29%) WAN
2 2 (14.29%) DHCP
2 2 (14.29%) RIP
2 2 (14.29%) TCP/IP
2 2 (14.29%) VPN
2 2 (14.29%) DNS
3 1 (7.14%) SSL
General
1 5 (35.71%) Legal
2 4 (28.57%) Finance
3 1 (7.14%) Law
3 1 (7.14%) Banking
3 1 (7.14%) Investment Banking
3 1 (7.14%) Telecoms
Miscellaneous
1 2 (14.29%) IVR
1 2 (14.29%) Video Conferencing
Processes & Methodologies
1 6 (42.86%) Incident Management
2 5 (35.71%) Configuration Management
2 5 (35.71%) Service Management
3 4 (28.57%) Change Management
3 4 (28.57%) Problem Management
4 3 (21.43%) Technical Architecture
4 3 (21.43%) ITIL
5 2 (14.29%) Service Delivery
5 2 (14.29%) Project Management
5 2 (14.29%) Time Management
5 2 (14.29%) Capacity Planning
5 2 (14.29%) Network Management
6 1 (7.14%) Demand Management
6 1 (7.14%) Capacity Management
6 1 (7.14%) WAN Optimisation
6 1 (7.14%) Network Monitoring
6 1 (7.14%) Network Architecture
6 1 (7.14%) Investment Management
6 1 (7.14%) Workforce Management Optimization
6 1 (7.14%) Network Design
Qualifications
1 3 (21.43%) CCNA
1 3 (21.43%) Cisco Certification
2 1 (7.14%) CCNP
2 1 (7.14%) CISSP
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 1 (7.14%) VMware Infrastructure
1 1 (7.14%) Hyper-V
Vendors
1 5 (35.71%) Cisco
1 5 (35.71%) Avaya
2 2 (14.29%) Juniper
2 2 (14.29%) Nokia
2 2 (14.29%) CheckPoint
2 2 (14.29%) Polycom
2 2 (14.29%) Nortel
3 1 (7.14%) Riverbed
3 1 (7.14%) SolarWinds
3 1 (7.14%) Verint
3 1 (7.14%) BT
3 1 (7.14%) VMware
3 1 (7.14%) NetScout
3 1 (7.14%) NetApp
3 1 (7.14%) EMC
Leeds
Capita - ITIN
Salary: US$35000 per annum + Pension, Oncall
Posted: 5 days ago