The table below looks at the statistics for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Voice Analyst
Rank 862 859 893
Rank change year-on-year
-3 +34
Permanent jobs requiring a Voice Analyst 25 14 8
As % of all permanent IT jobs located in the UK 0.022% 0.013% 0.007%
As % of the Job Titles category 0.023% 0.014% 0.007%
Number of salaries quoted 13 13 8
Average salary £42,500 £32,500 £25,750
Average salary % change year-on-year
+30.76% +26.21%
90% offered a salary of more than £30,100 £27,500 £24,675
10% offered a salary of more than £60,000 £37,500 £50,750
UK excluding London average salary £40,000 £27,500 £24,750
% change year-on-year
+45.45% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107735 100235 112120
As % of all permanent IT jobs located in the UK 94.42% 94.28% 95.13%
Number of salaries quoted 87213 83254 95688
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 16 September 2014 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 25 £42,500 +30.76% 1
London -8 13 £60,000 +65.51% 1
West Yorkshire - 10 £42,500 -
Yorkshire - 10 £42,500 -
Bradford - 6 £43,750 -
City of London -5 4 £30,000 -17.24% 1
Leeds - 3 £40,000 -
South West - 2 £29,000 -
Wiltshire - 1 £27,500 -
Chippenham - 1 £27,500 -
Taunton - 1 £30,500 -
Somerset - 1 £30,500 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 13 (48.15%) ITIL
1 13 (48.15%) Avaya
2 12 (44.44%) Cisco
2 12 (44.44%) Cisco Certification
3 11 (40.74%) Finance
4 10 (37.04%) CCNP
5 9 (33.33%) CCNA
5 9 (33.33%) Legal
5 9 (33.33%) Verint
6 8 (29.63%) IP Telephony
6 8 (29.63%) Incident Management
6 8 (29.63%) Problem Management
7 7 (25.93%) Active Directory
7 7 (25.93%) Genesys
7 7 (25.93%) Windows
7 7 (25.93%) PowerShell
7 7 (25.93%) Cisco ASA
8 6 (22.22%) Unified Communications
9 5 (18.52%) MPLS
9 5 (18.52%) OSPF
9 5 (18.52%) BGP
10 4 (14.81%) LAN
10 4 (14.81%) WAN
10 4 (14.81%) TCP/IP
11 3 (11.11%) VoIP
11 3 (11.11%) Configuration Management
11 3 (11.11%) CCDP
11 3 (11.11%) CCVP
11 3 (11.11%) XMPP
11 3 (11.11%) VPLS

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) CMS
Applications
1 1 (3.70%) MS Excel
1 1 (3.70%) MS Visio
Communications & Networking
1 8 (29.63%) IP Telephony
2 7 (25.93%) Cisco ASA
3 6 (22.22%) Unified Communications
4 5 (18.52%) MPLS
4 5 (18.52%) OSPF
4 5 (18.52%) BGP
5 4 (14.81%) LAN
5 4 (14.81%) WAN
5 4 (14.81%) TCP/IP
6 3 (11.11%) VoIP
6 3 (11.11%) VPLS
6 3 (11.11%) Wireless
6 3 (11.11%) H.323
6 3 (11.11%) EIGRP
7 2 (7.41%) SMLT
7 2 (7.41%) Cisco Nexus
7 2 (7.41%) HSRP
7 2 (7.41%) Firewall
7 2 (7.41%) RIP
7 2 (7.41%) DASS2
General
1 11 (40.74%) Finance
2 9 (33.33%) Legal
3 2 (7.41%) Banking
4 1 (3.70%) Investment Banking
4 1 (3.70%) Corporate Banking
4 1 (3.70%) Back Office
4 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (11.11%) XMPP
Miscellaneous
1 2 (7.41%) Analytical Skills
1 2 (7.41%) IVR
2 1 (3.70%) Video Conferencing
Operating Systems
1 7 (25.93%) Windows
Processes & Methodologies
1 13 (48.15%) ITIL
2 8 (29.63%) Incident Management
2 8 (29.63%) Problem Management
3 3 (11.11%) Configuration Management
3 3 (11.11%) Change Management
4 2 (7.41%) Network Management
4 2 (7.41%) Root Cause Analysis
4 2 (7.41%) Service Management
4 2 (7.41%) Service Delivery
4 2 (7.41%) Time Management
5 1 (3.70%) PRINCE2
5 1 (3.70%) Workforce Management Optimization
5 1 (3.70%) Technical Architecture
5 1 (3.70%) Project Management
5 1 (3.70%) Demand Management
5 1 (3.70%) Capacity Management
Programming Languages
1 7 (25.93%) PowerShell
Qualifications
1 12 (44.44%) Cisco Certification
2 10 (37.04%) CCNP
3 9 (33.33%) CCNA
4 3 (11.11%) CCDP
4 3 (11.11%) CCVP
4 3 (11.11%) Degree
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 7 (25.93%) Active Directory
2 3 (11.11%) VMware Infrastructure
3 1 (3.70%) Hyper-V
Systems Management
1 3 (11.11%) Cisco UCCX
1 3 (11.11%) Cisco CUCM
Vendors
1 13 (48.15%) Avaya
2 12 (44.44%) Cisco
3 9 (33.33%) Verint
4 7 (25.93%) Genesys
5 3 (11.11%) VMware
5 3 (11.11%) Riverbed
6 2 (7.41%) Juniper
6 2 (7.41%) Nortel
6 2 (7.41%) Nokia
6 2 (7.41%) CheckPoint
7 1 (3.70%) Microsoft
7 1 (3.70%) NetApp
7 1 (3.70%) EMC
City, London
MBA Ltd
Salary: Market Rates
Posted: 5 days ago