The table below looks at the statistics for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Voice Analyst
Rank 865 888 875
Rank change year-on-year
+23 -13
Permanent jobs requiring a Voice Analyst 13 5 10
As % of all permanent IT jobs located in the UK 0.012% 0.005% 0.009%
As % of the Job Titles category 0.013% 0.005% 0.010%
Number of salaries quoted 11 1 10
Average salary £40,000 £26,000 £35,000
Average salary % change year-on-year
+53.84% -25.71%
90% offered a salary of more than £39,500 £26,000 £33,750
10% offered a salary of more than £55,000 £26,000 £52,500
UK excluding London average salary £40,000 £26,000 -
% change year-on-year
+53.84% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 30 January 2015 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 13 £40,000 +53.84% 2
Crawley - 5 £40,000 -
Gatwick - 5 £40,000 -
West Sussex - 5 £40,000 -
South East - 5 £40,000 -
London +1 4 £55,000 - 1
West Yorkshire - 3 £39,000 -
Yorkshire - 3 £39,000 -
Bradford - 2 - -
West Midlands - 1 £42,500 -
Solihull - 1 £42,500 -
Leeds - 1 £39,000 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 22 (56.41%) Avaya
2 21 (53.85%) Verint
3 19 (48.72%) Cisco
3 19 (48.72%) ITIL
4 16 (41.03%) CCNP
4 16 (41.03%) Cisco Certification
5 15 (38.46%) IP Telephony
6 14 (35.90%) Cisco ASA
7 13 (33.33%) CCNA
8 12 (30.77%) Active Directory
8 12 (30.77%) Genesys
8 12 (30.77%) Windows
8 12 (30.77%) PowerShell
9 11 (28.21%) Problem Management
10 10 (25.64%) Finance
11 8 (20.51%) Telecoms
11 8 (20.51%) PBX
12 7 (17.95%) Unified Communications
12 7 (17.95%) Wireless
13 6 (15.38%) VoIP
13 6 (15.38%) TCP/IP
13 6 (15.38%) Riverbed
14 5 (12.82%) Root Cause Analysis
14 5 (12.82%) MPLS
14 5 (12.82%) CMS
14 5 (12.82%) Incident Management
15 4 (10.26%) Legal
15 4 (10.26%) LAN
15 4 (10.26%) WAN
15 4 (10.26%) PRINCE2

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) CMS
Applications
1 1 (2.56%) MS Visio
1 1 (2.56%) MS Excel
Communications & Networking
1 15 (38.46%) IP Telephony
2 14 (35.90%) Cisco ASA
3 8 (20.51%) PBX
4 7 (17.95%) Unified Communications
4 7 (17.95%) Wireless
5 6 (15.38%) VoIP
5 6 (15.38%) TCP/IP
6 5 (12.82%) MPLS
7 4 (10.26%) LAN
7 4 (10.26%) WAN
8 3 (7.69%) Broadband
8 3 (7.69%) VPN
8 3 (7.69%) OSPF
8 3 (7.69%) BGP
8 3 (7.69%) EIGRP
8 3 (7.69%) VPLS
9 2 (5.13%) Firewall
9 2 (5.13%) Cisco Nexus
10 1 (2.56%) Network Security
10 1 (2.56%) SSL
Database & Business Intelligence
1 3 (7.69%) Data Mining
Development Applications
1 1 (2.56%) Hudson
General
1 10 (25.64%) Finance
2 8 (20.51%) Telecoms
3 4 (10.26%) Legal
4 2 (5.13%) Banking
5 1 (2.56%) Law
5 1 (2.56%) Back Office
5 1 (2.56%) Corporate Banking
Libraries, Frameworks & Software Standards
1 3 (7.69%) XMPP
Miscellaneous
1 4 (10.26%) Analytical Skills
2 1 (2.56%) Video Conferencing
Operating Systems
1 12 (30.77%) Windows
Processes & Methodologies
1 19 (48.72%) ITIL
2 11 (28.21%) Problem Management
3 5 (12.82%) Root Cause Analysis
3 5 (12.82%) Incident Management
4 4 (10.26%) PRINCE2
5 3 (7.69%) Capacity Planning
5 3 (7.69%) Analytics
5 3 (7.69%) Network Monitoring
5 3 (7.69%) CRM
5 3 (7.69%) Business Intelligence
5 3 (7.69%) Project Management
5 3 (7.69%) Agile Software Development
6 2 (5.13%) Service Management
6 2 (5.13%) Stakeholder Management
7 1 (2.56%) Time Management
7 1 (2.56%) Infrastructure Management
7 1 (2.56%) Service Delivery
7 1 (2.56%) Change Management
7 1 (2.56%) Network Design
Programming Languages
1 12 (30.77%) PowerShell
2 2 (5.13%) SQL
Qualifications
1 16 (41.03%) CCNP
1 16 (41.03%) Cisco Certification
2 13 (33.33%) CCNA
3 3 (7.69%) ITIL Certification
3 3 (7.69%) CCDP
3 3 (7.69%) Degree
3 3 (7.69%) CCVP
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 12 (30.77%) Active Directory
2 2 (5.13%) VMware Infrastructure
Systems Management
1 4 (10.26%) Cisco UCCX
2 3 (7.69%) Cisco CUCM
3 1 (2.56%) FortiGate
Vendors
1 22 (56.41%) Avaya
2 21 (53.85%) Verint
3 19 (48.72%) Cisco
4 12 (30.77%) Genesys
5 6 (15.38%) Riverbed
6 3 (7.69%) CheckPoint
7 2 (5.13%) VMware
7 2 (5.13%) Websense
7 2 (5.13%) F5
7 2 (5.13%) SolarWinds
8 1 (2.56%) Microsoft
8 1 (2.56%) Blue Coat
London
The Bridge Ltd
Salary: Up to £55,000 per annum +Bonus + Benefits + Car Allowance
Posted: Yesterday