The table below looks at the statistics for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Voice Analyst
Rank 887 893 872
Rank change year-on-year
+6 -21
Permanent jobs requiring a Voice Analyst 12 12 6
As % of all permanent IT jobs located in the UK 0.011% 0.011% 0.005%
As % of the Job Titles category 0.011% 0.012% 0.005%
Number of salaries quoted 10 9 6
Average salary £40,000 £36,250 £43,750
Average salary % change year-on-year
+10.34% -17.14%
90% offered a salary of more than £38,000 £26,000 £33,250
10% offered a salary of more than £45,000 £50,000 £52,500
UK excluding London average salary £40,000 £31,750 -
% change year-on-year
+25.98% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105270 103197 109388
As % of all permanent IT jobs located in the UK 94.69% 94.68% 95.31%
Number of salaries quoted 87760 83673 94207
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,250 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 22 December 2014 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 12 £40,000 +10.34%
Yorkshire -22 6 £42,500 +13.33%
West Yorkshire -10 5 £45,000 +20.00%
Bradford - 4 £45,000 -
Solihull - 3 £38,000 -
West Midlands - 3 £38,000 -
London -9 2 £41,250 -2.94%
Leeds -6 1 £39,000 +4.00%
Crawley - 1 £40,000 -
Gatwick - 1 £40,000 -
West Sussex - 1 £40,000 -
South East - 1 £40,000 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 21 (55.26%) ITIL
2 20 (52.63%) Cisco
3 19 (50.00%) Avaya
4 17 (44.74%) Cisco Certification
4 17 (44.74%) Verint
5 16 (42.11%) CCNP
6 15 (39.47%) IP Telephony
7 14 (36.84%) Finance
7 14 (36.84%) CCNA
7 14 (36.84%) Cisco ASA
8 12 (31.58%) PowerShell
8 12 (31.58%) Active Directory
8 12 (31.58%) Genesys
8 12 (31.58%) Windows
9 11 (28.95%) Problem Management
10 9 (23.68%) Legal
11 8 (21.05%) Incident Management
12 7 (18.42%) Unified Communications
12 7 (18.42%) Wireless
13 6 (15.79%) VoIP
13 6 (15.79%) TCP/IP
13 6 (15.79%) MPLS
13 6 (15.79%) Riverbed
14 5 (13.16%) Root Cause Analysis
15 4 (10.53%) Service Management
15 4 (10.53%) CheckPoint
15 4 (10.53%) Telecoms
15 4 (10.53%) OSPF
15 4 (10.53%) BGP
15 4 (10.53%) VPN

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.63%) CMS
Applications
1 1 (2.63%) MS Excel
1 1 (2.63%) MS Visio
Communications & Networking
1 15 (39.47%) IP Telephony
2 14 (36.84%) Cisco ASA
3 7 (18.42%) Wireless
3 7 (18.42%) Unified Communications
4 6 (15.79%) VoIP
4 6 (15.79%) TCP/IP
4 6 (15.79%) MPLS
5 4 (10.53%) OSPF
5 4 (10.53%) BGP
5 4 (10.53%) VPN
5 4 (10.53%) WAN
5 4 (10.53%) LAN
5 4 (10.53%) PBX
6 3 (7.89%) Broadband
6 3 (7.89%) Firewall
6 3 (7.89%) EIGRP
6 3 (7.89%) VPLS
7 2 (5.26%) Cisco Nexus
8 1 (2.63%) HSRP
8 1 (2.63%) Network Security
Development Applications
1 1 (2.63%) Hudson
General
1 14 (36.84%) Finance
2 9 (23.68%) Legal
3 4 (10.53%) Telecoms
4 3 (7.89%) Banking
5 1 (2.63%) Investment Banking
5 1 (2.63%) Corporate Banking
5 1 (2.63%) Back Office
5 1 (2.63%) Law
Libraries, Frameworks & Software Standards
1 3 (7.89%) XMPP
Miscellaneous
1 3 (7.89%) Analytical Skills
2 1 (2.63%) IVR
2 1 (2.63%) Video Conferencing
Operating Systems
1 12 (31.58%) Windows
Processes & Methodologies
1 21 (55.26%) ITIL
2 11 (28.95%) Problem Management
3 8 (21.05%) Incident Management
4 5 (13.16%) Root Cause Analysis
5 4 (10.53%) PRINCE2
5 4 (10.53%) Service Management
6 3 (7.89%) Change Management
6 3 (7.89%) Configuration Management
6 3 (7.89%) Project Management
6 3 (7.89%) Network Monitoring
6 3 (7.89%) Capacity Planning
7 2 (5.26%) Time Management
7 2 (5.26%) Stakeholder Management
7 2 (5.26%) Service Delivery
8 1 (2.63%) Network Design
8 1 (2.63%) Network Management
8 1 (2.63%) Demand Management
8 1 (2.63%) Capacity Management
8 1 (2.63%) Infrastructure Management
Programming Languages
1 12 (31.58%) PowerShell
Qualifications
1 17 (44.74%) Cisco Certification
2 16 (42.11%) CCNP
3 14 (36.84%) CCNA
4 3 (7.89%) CCDP
4 3 (7.89%) ITIL Certification
4 3 (7.89%) CCVP
4 3 (7.89%) Degree
Quality Assurance & Compliance
1 1 (2.63%) SLA
System Software
1 12 (31.58%) Active Directory
2 2 (5.26%) VMware Infrastructure
Systems Management
1 4 (10.53%) Cisco UCCX
2 3 (7.89%) Cisco CUCM
3 1 (2.63%) FortiGate
Vendors
1 20 (52.63%) Cisco
2 19 (50.00%) Avaya
3 17 (44.74%) Verint
4 12 (31.58%) Genesys
5 6 (15.79%) Riverbed
6 4 (10.53%) CheckPoint
7 2 (5.26%) Websense
7 2 (5.26%) VMware
7 2 (5.26%) SolarWinds
7 2 (5.26%) F5
8 1 (2.63%) Nokia
8 1 (2.63%) Blue Coat
8 1 (2.63%) Juniper
8 1 (2.63%) Microsoft
8 1 (2.63%) Nortel