The table below looks at the statistics for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Voice Analyst
Rank 887 934 875
Rank change year-on-year
+47 -59
Permanent jobs requiring a Voice Analyst 16 6 6
As % of all permanent IT jobs located in the UK 0.014% 0.005% 0.005%
As % of the Job Titles category 0.015% 0.005% 0.006%
Number of salaries quoted 16 5 6
Average salary £40,000 £38,500 £52,500
Average salary % change year-on-year
+3.89% -26.66%
UK excluding London average salary £40,000 £32,325 £32,145
% change year-on-year
+23.74% +0.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 17 April 2015 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +42 16 £40,000 +3.89%
London +17 8 £55,000 +20.21%
South East +1 4 £40,000 -5.88%
Crawley - 4 £40,000 -
Gatwick - 4 £40,000 -
West Sussex - 4 £40,000 -
East Midlands - 3 £30,000 -
Nottingham - 3 £30,000 -
Nottinghamshire - 3 £30,000 -
North West - 1 £27,500 -
Manchester - 1 £27,500 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 12 (42.86%) Telecoms
2 11 (39.29%) Avaya
2 11 (39.29%) Verint
3 10 (35.71%) Cisco
4 9 (32.14%) PBX
4 9 (32.14%) Analytical Skills
5 8 (28.57%) CMS
6 7 (25.00%) Agile Software Development
6 7 (25.00%) CCNP
6 7 (25.00%) CCNA
6 7 (25.00%) CRM
6 7 (25.00%) Data Mining
6 7 (25.00%) Business Intelligence
6 7 (25.00%) Cisco Certification
6 7 (25.00%) Analytics
7 6 (21.43%) SQL
8 5 (17.86%) VoIP
8 5 (17.86%) IP Telephony
9 3 (10.71%) Riverbed
9 3 (10.71%) SolarWinds
9 3 (10.71%) Law
9 3 (10.71%) Wi-Fi
9 3 (10.71%) Wireless
9 3 (10.71%) WAN
9 3 (10.71%) TCP/IP
9 3 (10.71%) CCDA
9 3 (10.71%) CCDP
9 3 (10.71%) ITIL
9 3 (10.71%) Siemens
9 3 (10.71%) Juniper

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (28.57%) CMS
Communications & Networking
1 9 (32.14%) PBX
2 5 (17.86%) VoIP
2 5 (17.86%) IP Telephony
3 3 (10.71%) Wi-Fi
3 3 (10.71%) Wireless
3 3 (10.71%) WAN
3 3 (10.71%) TCP/IP
4 2 (7.14%) VPN
4 2 (7.14%) BGP
4 2 (7.14%) Network Security
4 2 (7.14%) Cisco ASA
4 2 (7.14%) Unified Communications
4 2 (7.14%) LAN
5 1 (3.57%) EIGRP
5 1 (3.57%) Firewall
5 1 (3.57%) ADSL
5 1 (3.57%) Broadband
5 1 (3.57%) IPsec
5 1 (3.57%) Cisco IPT
5 1 (3.57%) SSL
Database & Business Intelligence
1 7 (25.00%) Data Mining
Development Applications
1 1 (3.57%) Hudson
General
1 12 (42.86%) Telecoms
2 3 (10.71%) Law
3 1 (3.57%) Banking
Miscellaneous
1 9 (32.14%) Analytical Skills
2 1 (3.57%) Video Conferencing
Operating Systems
1 2 (7.14%) Windows
Processes & Methodologies
1 7 (25.00%) CRM
1 7 (25.00%) Business Intelligence
1 7 (25.00%) Agile Software Development
1 7 (25.00%) Analytics
2 3 (10.71%) ITIL
3 2 (7.14%) Capacity Planning
3 2 (7.14%) Network Design
3 2 (7.14%) Problem Management
3 2 (7.14%) WAN Optimisation
4 1 (3.57%) Infrastructure Management
4 1 (3.57%) Network Monitoring
4 1 (3.57%) Time Management
4 1 (3.57%) Root Cause Analysis
4 1 (3.57%) PRINCE2
Programming Languages
1 6 (21.43%) SQL
2 2 (7.14%) PowerShell
Qualifications
1 7 (25.00%) CCNP
1 7 (25.00%) CCNA
1 7 (25.00%) Cisco Certification
2 3 (10.71%) CCDA
2 3 (10.71%) CCDP
3 1 (3.57%) CISSP
3 1 (3.57%) ITIL Certification
3 1 (3.57%) Degree
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 2 (7.14%) Active Directory
Systems Management
1 3 (10.71%) Cisco UCCX
2 1 (3.57%) FortiGate
Vendors
1 11 (39.29%) Avaya
1 11 (39.29%) Verint
2 10 (35.71%) Cisco
3 3 (10.71%) Riverbed
3 3 (10.71%) SolarWinds
3 3 (10.71%) Juniper
3 3 (10.71%) Siemens
4 2 (7.14%) CheckPoint
4 2 (7.14%) Genesys
5 1 (3.57%) Blue Coat