The table below looks at the statistics for the Voice Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Voice Analyst in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Voice Analyst
Rank 869 853 884
Rank change year-on-year
-16 +31
Permanent jobs requiring a Voice Analyst 27 18 2
As % of all permanent IT jobs located in the UK 0.024% 0.017% 0.002%
As % of the Job Titles category 0.025% 0.018% 0.002%
Number of salaries quoted 16 16 2
Average salary £41,250 £35,000 £43,250
Average salary % change year-on-year
+17.85% -19.07%
90% offered a salary of more than £35,250 £31,250 £35,850
10% offered a salary of more than £45,000 £43,750 £50,650
UK excluding London average salary £41,250 £32,500 -
% change year-on-year
+26.92% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107888 101284 107679
As % of all permanent IT jobs located in the UK 94.54% 94.56% 95.26%
Number of salaries quoted 88197 84123 91717
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Voice Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Voice Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Voice Analyst Jobs Demand Trend in the UK

Voice Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Analyst within the UK.

Voice Analyst Salary Trend in the UK

Voice Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Voice Analyst over the 3 months to 23 October 2014 within the UK.

Voice Analyst Salary Histogram in the UK

Voice Analyst
Top 9 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Voice Analyst within the UK over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 27 £41,250 +17.85% 1
Yorkshire -30 15 £42,500 +13.33% 1
West Yorkshire -15 14 £42,500 +13.33% 1
London -13 10 £45,000 +28.57%
Bradford - 9 £45,000 - 1
City of London +11 4 £30,000 -14.28%
Leeds -29 4 £40,000 +6.66%
Solihull - 2 £38,000 -
West Midlands - 2 £38,000 -

Voice Analyst
Top 30 Related IT Skills

For the 6 months to 23 October 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title.

1 18 (54.55%) ITIL
1 18 (54.55%) Cisco
2 16 (48.48%) Avaya
3 15 (45.45%) Cisco Certification
4 14 (42.42%) Finance
5 13 (39.39%) CCNP
5 13 (39.39%) Verint
6 12 (36.36%) Cisco ASA
6 12 (36.36%) CCNA
6 12 (36.36%) IP Telephony
7 10 (30.30%) Active Directory
7 10 (30.30%) Genesys
7 10 (30.30%) Windows
7 10 (30.30%) PowerShell
7 10 (30.30%) Problem Management
8 9 (27.27%) Legal
9 8 (24.24%) Incident Management
10 7 (21.21%) MPLS
11 6 (18.18%) Wireless
11 6 (18.18%) Unified Communications
12 5 (15.15%) Riverbed
12 5 (15.15%) CheckPoint
12 5 (15.15%) OSPF
12 5 (15.15%) BGP
12 5 (15.15%) TCP/IP
12 5 (15.15%) VPN
13 4 (12.12%) VoIP
13 4 (12.12%) Firewall
13 4 (12.12%) Service Management
13 4 (12.12%) Root Cause Analysis

Voice Analyst
Top Related IT Skills by Category

For the 6 months to 23 October 2014, IT jobs within the UK that cited Voice Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Voice Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (3.03%) MS Excel
1 1 (3.03%) MS Visio
Communications & Networking
1 12 (36.36%) IP Telephony
1 12 (36.36%) Cisco ASA
2 7 (21.21%) MPLS
3 6 (18.18%) Wireless
3 6 (18.18%) Unified Communications
4 5 (15.15%) OSPF
4 5 (15.15%) BGP
4 5 (15.15%) TCP/IP
4 5 (15.15%) VPN
5 4 (12.12%) VoIP
5 4 (12.12%) Firewall
6 3 (9.09%) VPLS
6 3 (9.09%) WAN
6 3 (9.09%) Broadband
6 3 (9.09%) LAN
6 3 (9.09%) EIGRP
7 2 (6.06%) H.323
7 2 (6.06%) PBX
7 2 (6.06%) DASS2
7 2 (6.06%) DPNSS
General
1 14 (42.42%) Finance
2 9 (27.27%) Legal
3 2 (6.06%) Banking
4 1 (3.03%) Investment Banking
4 1 (3.03%) Corporate Banking
4 1 (3.03%) Back Office
4 1 (3.03%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (9.09%) XMPP
Miscellaneous
1 2 (6.06%) IVR
1 2 (6.06%) Analytical Skills
2 1 (3.03%) Video Conferencing
Operating Systems
1 10 (30.30%) Windows
Processes & Methodologies
1 18 (54.55%) ITIL
2 10 (30.30%) Problem Management
3 8 (24.24%) Incident Management
4 4 (12.12%) Root Cause Analysis
4 4 (12.12%) Service Management
5 3 (9.09%) Change Management
5 3 (9.09%) PRINCE2
5 3 (9.09%) Configuration Management
5 3 (9.09%) Project Management
6 2 (6.06%) Stakeholder Management
6 2 (6.06%) Service Delivery
6 2 (6.06%) Network Monitoring
6 2 (6.06%) Time Management
6 2 (6.06%) Capacity Planning
6 2 (6.06%) Network Management
7 1 (3.03%) Demand Management
7 1 (3.03%) Capacity Management
7 1 (3.03%) Infrastructure Management
Programming Languages
1 10 (30.30%) PowerShell
Qualifications
1 15 (45.45%) Cisco Certification
2 13 (39.39%) CCNP
3 12 (36.36%) CCNA
4 3 (9.09%) CCDP
4 3 (9.09%) CCVP
4 3 (9.09%) Degree
5 2 (6.06%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 10 (30.30%) Active Directory
2 2 (6.06%) VMware Infrastructure
Systems Management
1 3 (9.09%) Cisco UCCX
1 3 (9.09%) Cisco CUCM
2 1 (3.03%) FortiGate
Vendors
1 18 (54.55%) Cisco
2 16 (48.48%) Avaya
3 13 (39.39%) Verint
4 10 (30.30%) Genesys
5 5 (15.15%) CheckPoint
5 5 (15.15%) Riverbed
6 2 (6.06%) SolarWinds
6 2 (6.06%) F5
6 2 (6.06%) Nortel
6 2 (6.06%) Websense
6 2 (6.06%) VMware
6 2 (6.06%) Nokia
6 2 (6.06%) Juniper
7 1 (3.03%) Microsoft
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum + benefits
Posted: 6 days ago