The statistics below represent IT jobs advertised across the UK that had Voice Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Voice Support Analyst
Rank 951 964 985
Rank change year-on-year
+13 +21
Permanent jobs requiring a Voice Support Analyst 3 1 6
As % of all permanent IT jobs located in the UK 0.003% 0.001% 0.005%
As % of the Job Titles category 0.003% 0.001% 0.005%
Number of salaries quoted 2 1 6
Median salary £29,250 £45,000 £31,000
Median salary % change year-on-year
-35.00% +45.16%
UK excluding London median salary £29,250 £45,000 £31,000
% change year-on-year
-35.00% +45.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98784 106354 115089
As % of all permanent IT jobs located in the UK 96.26% 96.48% 96.43%
Number of salaries quoted 83034 86750 93358
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Voice Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Voice Support Analyst in the job title.

Voice Support Analyst Jobs Demand Trend in the UK

Voice Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Voice Support Analyst within the UK.

Voice Support Analyst Salary Trend in the UK

Voice Support Analyst
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Voice Support Analyst within the UK over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England - 3 £29,250 -
Birmingham - 2 £29,250 -
West Midlands - 2 £29,250 -
London - 1 - -

Voice Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 4 May 2016, Voice Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Voice Support Analyst in the job title.

1 4 (66.67%) LAN
1 4 (66.67%) WAN
1 4 (66.67%) Avaya
2 3 (50.00%) Cisco
2 3 (50.00%) Cisco CUCM
3 2 (33.33%) Problem Management
3 2 (33.33%) XMPP
3 2 (33.33%) Microsoft
3 2 (33.33%) VoIP
3 2 (33.33%) ITIL
3 2 (33.33%) OSPF
3 2 (33.33%) SLA
3 2 (33.33%) Service Management
3 2 (33.33%) Management Information System
3 2 (33.33%) Wireless
3 2 (33.33%) IPsec
3 2 (33.33%) Cisco Wireless
4 1 (16.67%) Performance Monitoring
4 1 (16.67%) Network Monitoring
4 1 (16.67%) Spanning Tree
4 1 (16.67%) Malware Detection/Protection
4 1 (16.67%) Data Centre
4 1 (16.67%) Palo Alto
4 1 (16.67%) Telecoms
4 1 (16.67%) Legal
4 1 (16.67%) Service Delivery
4 1 (16.67%) Firewall
4 1 (16.67%) MS Project
4 1 (16.67%) Remedy
4 1 (16.67%) Norton AntiVirus

Voice Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Skype for Business
Applications
1 1 (16.67%) MS PowerPoint
1 1 (16.67%) MS Project
1 1 (16.67%) MS Visio
Communications & Networking
1 4 (66.67%) LAN
1 4 (66.67%) WAN
2 2 (33.33%) Cisco Wireless
2 2 (33.33%) IPsec
2 2 (33.33%) OSPF
2 2 (33.33%) VoIP
2 2 (33.33%) Wireless
3 1 (16.67%) BGP
3 1 (16.67%) Cisco Nexus
3 1 (16.67%) EIGRP
3 1 (16.67%) Firewall
3 1 (16.67%) HSRP
3 1 (16.67%) IP Telephony
3 1 (16.67%) Reverse Proxy
3 1 (16.67%) Spanning Tree
3 1 (16.67%) TCP/IP
3 1 (16.67%) Unified Communications
3 1 (16.67%) VPLS
3 1 (16.67%) VPN
3 1 (16.67%) VRRP
General
1 1 (16.67%) Banking
1 1 (16.67%) Legal
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (33.33%) XMPP
Miscellaneous
1 2 (33.33%) Management Information System
2 1 (16.67%) Data Centre
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Problem Management
1 2 (33.33%) Service Management
2 1 (16.67%) Asset Management
2 1 (16.67%) ITIL V3
2 1 (16.67%) Malware Detection/Protection
2 1 (16.67%) Network Monitoring
2 1 (16.67%) Performance Monitoring
2 1 (16.67%) Service Delivery
2 1 (16.67%) Supplier Management
2 1 (16.67%) Technical Architecture
2 1 (16.67%) WAN Optimisation
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) CCSA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) CISSP
1 1 (16.67%) Degree
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
Systems Management
1 3 (50.00%) Cisco CUCM
2 1 (16.67%) Cisco UCCX
2 1 (16.67%) Norton AntiVirus
2 1 (16.67%) SCCM
Vendors
1 4 (66.67%) Avaya
2 3 (50.00%) Cisco
3 2 (33.33%) Microsoft
4 1 (16.67%) F5
4 1 (16.67%) Juniper
4 1 (16.67%) Palo Alto
4 1 (16.67%) Remedy
4 1 (16.67%) Riverbed
4 1 (16.67%) Symantec