The table below looks at the statistics for ITSM skills in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 27 36 32
Rank change year-on-year
+9 -4
Permanent jobs citing ITSM 5 2 5
As % of all permanent IT jobs located in Uxbridge 3.18% 0.91% 2.73%
As % of the Processes & Methodologies category 3.94% 1.16% 3.65%
Number of salaries quoted 1 1 5
Average salary £35,000 £22,500 £85,000
Average salary % change year-on-year
+55.55% -73.52%
UK excluding London average salary £39,500 £42,500 £40,000
% change year-on-year
-7.05% +6.25%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Uxbridge region.

Processes & Methodologies Category
Uxbridge
Permanent IT job ads with a match in the
Processes & Methodologies category
127 172 137
As % of all permanent IT jobs located in Uxbridge 80.89% 78.54% 74.86%
Number of salaries quoted 108 155 126
Average salary £50,000 £56,000 £50,000
Average salary % change year-on-year
-10.71% +12.00%
90% offered a salary of more than £37,500 £33,000 £40,000
10% offered a salary of more than £65,000 £83,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Uxbridge

ITSM
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Uxbridge region.

ITSM Salary Trend in Uxbridge

ITSM
Top 30 Related IT Skills in Uxbridge

For the 6 months to 18 September 2014, IT jobs across the Uxbridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 12 (80.00%) Service Management
2 11 (73.33%) ITIL
3 7 (46.67%) ITIL Certification
4 6 (40.00%) XML
4 6 (40.00%) JavaScript
4 6 (40.00%) PHP
4 6 (40.00%) SQL
4 6 (40.00%) SaaS
5 4 (26.67%) Microsoft
5 4 (26.67%) Release Management
5 4 (26.67%) MySQL
5 4 (26.67%) Oracle
5 4 (26.67%) SQL Server
6 3 (20.00%) Service Delivery
6 3 (20.00%) E-business
6 3 (20.00%) Workflow
6 3 (20.00%) MS Office
6 3 (20.00%) CSS
6 3 (20.00%) C++
6 3 (20.00%) HTML
6 3 (20.00%) Web Services
6 3 (20.00%) MS Excel
6 3 (20.00%) VPN
6 3 (20.00%) SCCM
6 3 (20.00%) Ajax
6 3 (20.00%) PaaS
7 2 (13.33%) LANDesk
7 2 (13.33%) ITIL V3
7 2 (13.33%) ServiceNow
7 2 (13.33%) Web Development

ITSM
Top Related IT Skills in Uxbridge by Category

For the 6 months to 18 September 2014, IT jobs across the Uxbridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) IBM Notes
1 2 (13.33%) SharePoint
Applications
1 3 (20.00%) MS Office
1 3 (20.00%) MS Excel
Business Applications
1 1 (6.67%) Remedy ITSM
Cloud Services
1 6 (40.00%) SaaS
2 3 (20.00%) PaaS
3 1 (6.67%) Cloud Computing
Communications & Networking
1 3 (20.00%) VPN
2 1 (6.67%) TCP/IP
Database & Business Intelligence
1 4 (26.67%) MySQL
1 4 (26.67%) SQL Server
Development Applications
1 1 (6.67%) Visual Studio
General
1 1 (6.67%) Finance
Job Titles
1 4 (26.67%) Support Engineer
1 4 (26.67%) Service Manager
2 3 (20.00%) IT Support Engineer
2 3 (20.00%) Consultant
2 3 (20.00%) Developer
2 3 (20.00%) IT Support
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) Applications Support
3 2 (13.33%) Applications Consultant
4 1 (6.67%) 3rd Line Support
4 1 (6.67%) Systems Engineer
4 1 (6.67%) Applications Developer
4 1 (6.67%) Senior Manager
4 1 (6.67%) Web Developer
4 1 (6.67%) Applications Support Engineer
4 1 (6.67%) Web Applications Developer
4 1 (6.67%) Software Consultant
4 1 (6.67%) Applications Support Consultant
4 1 (6.67%) C++ Developer
4 1 (6.67%) Systems Developer
Libraries, Frameworks & Software Standards
1 6 (40.00%) XML
2 3 (20.00%) CSS
2 3 (20.00%) HTML
2 3 (20.00%) Web Services
2 3 (20.00%) Ajax
3 2 (13.33%) JSON
3 2 (13.33%) XML Schema
3 2 (13.33%) DOM
3 2 (13.33%) .NET
4 1 (6.67%) MFC
4 1 (6.67%) DHTML
4 1 (6.67%) JSP
4 1 (6.67%) SOAP
4 1 (6.67%) STL
4 1 (6.67%) ASP.NET
4 1 (6.67%) XHTML
4 1 (6.67%) Boost C++ Libraries
4 1 (6.67%) YUI
4 1 (6.67%) jQuery
Miscellaneous
1 1 (6.67%) Client/Server
1 1 (6.67%) Web 2.0
1 1 (6.67%) Enterprise Software
1 1 (6.67%) Open Source
Operating Systems
1 2 (13.33%) Windows
Processes & Methodologies
1 12 (80.00%) Service Management
2 11 (73.33%) ITIL
3 4 (26.67%) Release Management
4 3 (20.00%) Service Delivery
4 3 (20.00%) E-business
4 3 (20.00%) Workflow
5 2 (13.33%) ITIL V3
5 2 (13.33%) Web Development
5 2 (13.33%) CRM
6 1 (6.67%) Six Sigma
6 1 (6.67%) Agile Software Development
6 1 (6.67%) TOGAF
6 1 (6.67%) Logistics
6 1 (6.67%) Software Engineering
6 1 (6.67%) Business Analysis
6 1 (6.67%) Migration
6 1 (6.67%) Programme Management
6 1 (6.67%) OO
6 1 (6.67%) Operations Management
6 1 (6.67%) Multithreading
Programming Languages
1 6 (40.00%) JavaScript
1 6 (40.00%) PHP
1 6 (40.00%) SQL
2 3 (20.00%) C++
3 2 (13.33%) C#
3 2 (13.33%) Java
4 1 (6.67%) Perl
4 1 (6.67%) VC++
4 1 (6.67%) PHP5
4 1 (6.67%) PHP4
Qualifications
1 7 (46.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
Systems Management
1 3 (20.00%) SCCM
Vendors
1 4 (26.67%) Microsoft
1 4 (26.67%) Oracle
2 2 (13.33%) LANDesk
2 2 (13.33%) ServiceNow
2 2 (13.33%) Lotus
2 2 (13.33%) JD Edwards
2 2 (13.33%) Salesforce.com
3 1 (6.67%) Remedy
3 1 (6.67%) Epicor