The first table below looks at the demand for ITSM skills in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 25 34 29
Rank change year-on-year
+9 -5
Permanent jobs citing ITSM 7 4 9
As % of all permanent IT jobs located in Uxbridge 3.83% 1.69% 3.47%
As % of the Processes & Methodologies category 4.38% 2.13% 4.95%
Number of salaries quoted 6 4 9
Average salary £44,000 £55,000 £50,000
Average salary % change year-on-year
-20.00% +10.00%
90% offered a salary of more than £42,500 £51,500 £34,300
10% offered a salary of more than £47,000 £55,000 £85,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Uxbridge
Permanent IT job ads with a match in the
Processes & Methodologies category
160 188 182
As % of all permanent IT jobs located in Uxbridge 87.43% 79.66% 70.27%
Number of salaries quoted 146 169 175
Average salary £50,000 £54,000 £45,000
Average salary % change year-on-year
-7.40% +20.00%
90% offered a salary of more than £30,000 £32,500 £36,500
10% offered a salary of more than £62,500 £80,000 £70,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
London

ITSM
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Uxbridge

ITSM
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Uxbridge region.

ITSM Salary Trend in Uxbridge

ITSM
Top 30 Related IT Skills in Uxbridge

For the 6 months to 1 August 2014, IT jobs across the Uxbridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 9 (75.00%) ITIL
1 9 (75.00%) Service Management
2 7 (58.33%) ITIL Certification
3 4 (33.33%) Service Delivery
3 4 (33.33%) Release Management
4 3 (25.00%) SCCM
4 3 (25.00%) SaaS
4 3 (25.00%) XML
4 3 (25.00%) MS Excel
4 3 (25.00%) VPN
4 3 (25.00%) Microsoft
4 3 (25.00%) MS Office
4 3 (25.00%) JavaScript
4 3 (25.00%) PHP
4 3 (25.00%) SQL
5 2 (16.67%) MySQL
5 2 (16.67%) Oracle
5 2 (16.67%) SQL Server
5 2 (16.67%) HTML
5 2 (16.67%) CSS
5 2 (16.67%) SLA
5 2 (16.67%) DOM
5 2 (16.67%) Logistics
5 2 (16.67%) Ajax
5 2 (16.67%) PaaS
5 2 (16.67%) Web Development
5 2 (16.67%) JSON
6 1 (8.33%) LANDesk
6 1 (8.33%) Remedy ITSM
6 1 (8.33%) YUI

ITSM
Top Related IT Skills in Uxbridge by Category

For the 6 months to 1 August 2014, IT jobs across the Uxbridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) SharePoint
1 1 (8.33%) IBM Notes
Applications
1 3 (25.00%) MS Excel
1 3 (25.00%) MS Office
Business Applications
1 1 (8.33%) Remedy ITSM
Cloud Services
1 3 (25.00%) SaaS
2 2 (16.67%) PaaS
3 1 (8.33%) Cloud Computing
Communications & Networking
1 3 (25.00%) VPN
Database & Business Intelligence
1 2 (16.67%) MySQL
1 2 (16.67%) SQL Server
General
1 1 (8.33%) Finance
Job Titles
1 4 (33.33%) Support Engineer
1 4 (33.33%) Service Manager
2 3 (25.00%) IT Support Engineer
2 3 (25.00%) IT Support
3 1 (8.33%) Senior Service Manager
3 1 (8.33%) 2nd Line Support Engineer
3 1 (8.33%) 3rd Line Support Engineer
3 1 (8.33%) Applications Support Engineer
3 1 (8.33%) Web Applications Developer
3 1 (8.33%) Software Consultant
3 1 (8.33%) Applications Support
3 1 (8.33%) Applications Consultant
3 1 (8.33%) 3rd Line Support
3 1 (8.33%) 2nd Line Support
3 1 (8.33%) Developer
3 1 (8.33%) Web Developer
3 1 (8.33%) Consultant
3 1 (8.33%) Applications Developer
3 1 (8.33%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (25.00%) XML
2 2 (16.67%) HTML
2 2 (16.67%) CSS
2 2 (16.67%) DOM
2 2 (16.67%) Ajax
2 2 (16.67%) JSON
3 1 (8.33%) YUI
3 1 (8.33%) jQuery
3 1 (8.33%) XML Schema
3 1 (8.33%) JSP
3 1 (8.33%) SOAP
3 1 (8.33%) Web Services
3 1 (8.33%) XHTML
3 1 (8.33%) DHTML
Miscellaneous
1 1 (8.33%) Enterprise Software
1 1 (8.33%) Web 2.0
1 1 (8.33%) Open Source
Processes & Methodologies
1 9 (75.00%) ITIL
1 9 (75.00%) Service Management
2 4 (33.33%) Service Delivery
2 4 (33.33%) Release Management
3 2 (16.67%) Logistics
3 2 (16.67%) Web Development
4 1 (8.33%) ITIL V3
4 1 (8.33%) Business Analysis
4 1 (8.33%) Agile Software Development
4 1 (8.33%) E-business
4 1 (8.33%) Workflow
4 1 (8.33%) Migration
4 1 (8.33%) CRM
4 1 (8.33%) OO
Programming Languages
1 3 (25.00%) JavaScript
1 3 (25.00%) PHP
1 3 (25.00%) SQL
2 1 (8.33%) PHP5
2 1 (8.33%) PHP4
2 1 (8.33%) Java
2 1 (8.33%) C#
2 1 (8.33%) C++
Qualifications
1 7 (58.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
Systems Management
1 3 (25.00%) SCCM
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) Oracle
3 1 (8.33%) LANDesk
3 1 (8.33%) ServiceNow
3 1 (8.33%) Epicor
3 1 (8.33%) Lotus
3 1 (8.33%) JD Edwards
3 1 (8.33%) Salesforce.com
3 1 (8.33%) Remedy