The first table below looks at the demand for SLA skills in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Wakefield region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 21 - 24
Rank change year-on-year
- 0
Permanent jobs citing SLA 8 0 1
As % of all permanent IT jobs located in Wakefield 5.926% - 1.042%
As % of the Quality Assurance & Compliance category 72.73% - 100.00%
Number of salaries quoted 6 0 1
Average salary £32,500 - £29,000
UK excluding London average salary £36,000 £36,000 £36,000
All Quality Assurance & Compliance
Wakefield
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11 0 1
As % of all permanent IT jobs located in Wakefield 8.148% - 1.042%
Number of salaries quoted 9 0 1
Average salary £35,014 - £29,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
West Yorkshire

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Wakefield region as a proportion of the total demand within the Quality Assurance & Compliance category.

Wakefield SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wakefield region.

Wakefield SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Wakefield region over the 3 months to 24 May 2013.

Wakefield SLA Salary Histogram

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wakefield region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 7 (58.33%) Windows
2 6 (50.00%) ITIL
3 5 (41.67%) Cisco Certification
4 4 (33.33%) Microsoft Certification
4 4 (33.33%) CCNA
4 4 (33.33%) Service Delivery
5 3 (25.00%) Firewall
5 3 (25.00%) Telecoms
5 3 (25.00%) Finance
5 3 (25.00%) Service Management
5 3 (25.00%) ITIL Certification
6 2 (16.67%) Avaya
6 2 (16.67%) SAN
6 2 (16.67%) CA
6 2 (16.67%) Veritas
6 2 (16.67%) Lotus
6 2 (16.67%) Apple
6 2 (16.67%) Active Directory
6 2 (16.67%) MS Office
6 2 (16.67%) CCA
6 2 (16.67%) MCP
6 2 (16.67%) Lotus Notes
6 2 (16.67%) MCSE
6 2 (16.67%) MS Exchange
6 2 (16.67%) Cisco
6 2 (16.67%) LAN
6 2 (16.67%) WAN
6 2 (16.67%) TCP/IP
6 2 (16.67%) Windows Server 2003
6 2 (16.67%) ARCserve

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wakefield region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) Lotus Notes
1 2 (16.67%) MS Exchange
2 1 (8.333%) Exchange Server 2003
2 1 (8.333%) SAS
Applications
1 2 (16.67%) MS Office
Communications & Networking
1 3 (25.00%) Firewall
2 2 (16.67%) SAN
2 2 (16.67%) LAN
2 2 (16.67%) WAN
2 2 (16.67%) TCP/IP
3 1 (8.333%) Cisco ASA
3 1 (8.333%) Cisco PIX
3 1 (8.333%) BGP
3 1 (8.333%) DNS
General
1 3 (25.00%) Telecoms
1 3 (25.00%) Finance
2 2 (16.67%) Retail
3 1 (8.333%) Publishing
Job Titles
1 4 (33.33%) Technical Support
1 4 (33.33%) Analyst
2 2 (16.67%) Support Analyst
2 2 (16.67%) Support Engineer
2 2 (16.67%) 2nd Line Support
2 2 (16.67%) Process Analyst
2 2 (16.67%) Architect
2 2 (16.67%) Junior
2 2 (16.67%) Services Delivery Manager
2 2 (16.67%) Service Manager
2 2 (16.67%) Technical Support Engineer
2 2 (16.67%) Technical Engineer
2 2 (16.67%) Delivery Manager
2 2 (16.67%) Junior Analyst
2 2 (16.67%) Junior Architect
3 1 (8.333%) Graduate Software Engineer
3 1 (8.333%) Cisco Network Engineer
3 1 (8.333%) Graduate Software Developer
3 1 (8.333%) Graduate Developer
3 1 (8.333%) Cisco Engineer
Operating Systems
1 7 (58.33%) Windows
2 2 (16.67%) Windows Server 2003
2 2 (16.67%) Windows 2000 Server
3 1 (8.333%) Linux
Processes & Methodologies
1 6 (50.00%) ITIL
2 4 (33.33%) Service Delivery
3 3 (25.00%) Service Management
4 2 (16.67%) Problem Management
4 2 (16.67%) Time Management
5 1 (8.333%) Supplier Management
5 1 (8.333%) PRINCE2
5 1 (8.333%) PRINCE
Qualifications
1 5 (41.67%) Cisco Certification
2 4 (33.33%) Microsoft Certification
2 4 (33.33%) CCNA
3 3 (25.00%) ITIL Certification
4 2 (16.67%) CCA
4 2 (16.67%) MCP
4 2 (16.67%) MCSE
4 2 (16.67%) SC Cleared
4 2 (16.67%) Security Cleared
5 1 (8.333%) Degree
5 1 (8.333%) CCNP
5 1 (8.333%) PRINCE2 Certification
System Software
1 2 (16.67%) Active Directory
Systems Management
1 2 (16.67%) ARCserve
1 2 (16.67%) Backup Exec
2 1 (8.333%) Cacti
2 1 (8.333%) SolarWinds Orion
2 1 (8.333%) OpenView
2 1 (8.333%) CiscoWorks
Vendors
1 2 (16.67%) Avaya
1 2 (16.67%) CA
1 2 (16.67%) Veritas
1 2 (16.67%) Lotus
1 2 (16.67%) Apple
1 2 (16.67%) Cisco
1 2 (16.67%) BT
1 2 (16.67%) VMware
1 2 (16.67%) Mitel
1 2 (16.67%) Fujitsu
1 2 (16.67%) WatchGuard
1 2 (16.67%) SonicWALL
2 1 (8.333%) SolarWinds
2 1 (8.333%) HP
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Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
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