The statistics below represent IT jobs advertised across the Wales region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / Wales
Rank 96 98 100
Rank change year-on-year
+2 +2
Permanent jobs requiring a 2nd Line Support Engineer 2 3 4
As % of all permanent IT jobs located in Wales 0.18% 0.24% 0.30%
As % of the Job Titles category 0.19% 0.25% 0.30%
Number of salaries quoted 2 3 4
Median salary £28,750 £22,500 £38,400
Median salary % change year-on-year
+27.77% -41.40%
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1062 1215 1334
As % of all permanent IT jobs located in Wales 96.20% 98.06% 98.96%
Number of salaries quoted 921 1052 1155
Median salary £36,500 £35,000 £35,000
Median salary % change year-on-year
+4.28% -
90% offered a salary of more than £23,500 £21,500 £25,000
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in Wales

2nd Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Wales region.

2nd Line Support Engineer Salary Trend in Wales

2nd Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Wales region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 2 £28,750 +27.77%
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 23 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 2nd Line Support Engineer in the job title.

1 5 (71.43%) Windows
2 4 (57.14%) SLA
3 3 (42.86%) Active Directory
3 3 (42.86%) Avaya
4 2 (28.57%) LAN
4 2 (28.57%) VoIP
4 2 (28.57%) WAN
4 2 (28.57%) MS Office
4 2 (28.57%) Logistics
4 2 (28.57%) Degree
4 2 (28.57%) Application Packaging
4 2 (28.57%) Resource Management
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) F5
5 1 (14.29%) Exchange Server 2013
5 1 (14.29%) Performance Engineering
5 1 (14.29%) AppDynamics
5 1 (14.29%) Palo Alto
5 1 (14.29%) Apache Flex
5 1 (14.29%) Problem Management
5 1 (14.29%) Umbraco
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) Red Hat Enterprise Linux
5 1 (14.29%) Sitecore CMS
5 1 (14.29%) Sitecore
5 1 (14.29%) XenApp
5 1 (14.29%) XenServer
5 1 (14.29%) XenDesktop
5 1 (14.29%) WhatsUp Gold
5 1 (14.29%) WebSphere

2nd Line Support Engineer Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Apache
1 1 (14.29%) CMS
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) Exchange Server 2013
1 1 (14.29%) JBoss
1 1 (14.29%) MS Exchange
1 1 (14.29%) Sitecore CMS
1 1 (14.29%) Tomcat
1 1 (14.29%) Umbraco
1 1 (14.29%) WebSphere
Applications
1 2 (28.57%) MS Office
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) VoIP
1 2 (28.57%) WAN
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Ethernet
2 1 (14.29%) Firewall
2 1 (14.29%) MPLS
2 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Advertising
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
1 1 (14.29%) Apache Flex
1 1 (14.29%) ASP.NET
1 1 (14.29%) CSS
1 1 (14.29%) HTML
1 1 (14.29%) XHTML
1 1 (14.29%) XML
1 1 (14.29%) XSLT
Operating Systems
1 5 (71.43%) Windows
2 1 (14.29%) Linux
2 1 (14.29%) Red Hat Enterprise Linux
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) Application Packaging
1 2 (28.57%) Logistics
1 2 (28.57%) Resource Management
2 1 (14.29%) Content Management
2 1 (14.29%) Performance Engineering
2 1 (14.29%) Problem Management
2 1 (14.29%) Risk Management
2 1 (14.29%) Web Development
Programming Languages
1 1 (14.29%) C#
Qualifications
1 2 (28.57%) Degree
Quality Assurance & Compliance
1 4 (57.14%) SLA
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) XenApp
2 1 (14.29%) XenDesktop
2 1 (14.29%) XenServer
Systems Management
1 1 (14.29%) WhatsUp Gold
Vendors
1 3 (42.86%) Avaya
2 1 (14.29%) AppDynamics
2 1 (14.29%) Blue Coat
2 1 (14.29%) Citrix
2 1 (14.29%) F5
2 1 (14.29%) IBM
2 1 (14.29%) Intel
2 1 (14.29%) Microsoft
2 1 (14.29%) Palo Alto
2 1 (14.29%) Red Hat
2 1 (14.29%) Sitecore
2 1 (14.29%) VMware