The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 94 98 92
Rank change year-on-year
+4 -6
Permanent jobs requiring a 2nd Line Support Engineer 4 4 3
As % of all permanent IT jobs located in Wales 0.31% 0.30% 0.27%
As % of the Job Titles category 0.32% 0.31% 0.28%
Number of salaries quoted 4 4 3
Average salary £21,250 £21,750 £21,500
Average salary % change year-on-year
-2.29% +1.16%
90% offered a salary of more than £19,500 £21,500 £20,700
10% offered a salary of more than £23,000 £23,400 £27,500
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1241 1300 1077
As % of all permanent IT jobs located in Wales 97.03% 96.65% 97.03%
Number of salaries quoted 1026 1158 982
Average salary £35,000 £35,000 £35,500
Average salary % change year-on-year
- -1.40%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Wales

2nd Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Wales region.

2nd Line Support Engineer Salary Trend in Wales

2nd Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Wales region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Mid Wales - 2 £23,000 -
South Wales +8 1 £19,500 -11.36% 2
West Wales - 1 £19,500 -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 11 Related IT Skills in Wales

For the 6 months to 2 October 2014, IT jobs across the Wales region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 5 (100.00%) Windows
2 3 (60.00%) VoIP
2 3 (60.00%) Active Directory
2 3 (60.00%) Nortel
2 3 (60.00%) IP Telephony
2 3 (60.00%) Application Packaging
3 2 (40.00%) MS Office
3 2 (40.00%) Cisco
3 2 (40.00%) Windows XP
3 2 (40.00%) Back Office
3 2 (40.00%) Manufacturing

2nd Line Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 2 October 2014, IT jobs across the Wales region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Office
Communications & Networking
1 3 (60.00%) VoIP
1 3 (60.00%) IP Telephony
General
1 2 (40.00%) Back Office
1 2 (40.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (60.00%) Application Packaging
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Windows XP
System Software
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Nortel
2 2 (40.00%) Cisco
Blaenau Gwent
Intapeople
Salary: £20000 to £24000 per annum
Posted: 16 hours ago
Cardiff
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum + Excellent Benefits
Posted: 14 days ago