The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank 90 94 -
Rank change year-on-year
+4 -
Permanent jobs requiring a 3rd Line Technical Support 2 1 0
As % of all permanent IT jobs located in Wales 0.162% 0.086% -
As % of the Job Titles category 0.165% 0.088% -
Number of salaries quoted 2 1 0
Average salary £30,000 £26,500 -
Average salary % change year-on-year
+13.20% -
UK excluding London average salary £31,000 £35,000 £32,500
% change year-on-year
-11.42% +7.69%
All Job Titles
Wales
Permanent IT job ads with a match in the
Job Titles category
1211 1139 992
As % of all permanent IT jobs located in Wales 98.06% 97.68% 95.02%
Number of salaries quoted 1093 1005 911
Average salary £35,000 £33,500 £35,000
Average salary % change year-on-year
+4.47% -4.28%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Technical Support
UK

3rd Line Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support across the Wales region as a proportion of the total demand within the Job Titles category.

Wales 3rd Line Technical Support Jobs Demand Trend

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Wales region.

Wales 3rd Line Technical Support Salary Trend

3rd Line Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Wales region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South Wales - 2 £30,000 -
3rd Line Technical Support
UK

3rd Line Technical Support
Top 13 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wales region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 2 (50.00%) Manufacturing
1 2 (50.00%) VMware
1 2 (50.00%) Java
1 2 (50.00%) SQL
1 2 (50.00%) JBoss
1 2 (50.00%) SharePoint
1 2 (50.00%) Active Directory
1 2 (50.00%) Citrix
2 1 (25.00%) UNIX
2 1 (25.00%) Windows
2 1 (25.00%) Linux
2 1 (25.00%) ESB
2 1 (25.00%) Continuous Improvement

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wales region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) SharePoint
2 1 (25.00%) ESB
General
1 2 (50.00%) Manufacturing
Operating Systems
1 1 (25.00%) UNIX
1 1 (25.00%) Windows
1 1 (25.00%) Linux
Processes & Methodologies
1 1 (25.00%) Continuous Improvement
Programming Languages
1 2 (50.00%) Java
1 2 (50.00%) SQL
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) VMware
1 2 (50.00%) JBoss
1 2 (50.00%) Citrix