The table below looks at the statistics for Contact Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank - 94 -
Permanent jobs citing Contact Management 0 8 0
As % of all permanent IT jobs located in Wales - 0.59% -
As % of the Processes & Methodologies category - 0.76% -
Number of salaries quoted 0 4 0
Average salary - £40,000 -
UK excluding London average salary £57,500 £40,000 £55,000
% change year-on-year
+43.75% -27.27%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
944 1059 794
As % of all permanent IT jobs located in Wales 75.22% 78.39% 70.39%
Number of salaries quoted 784 948 710
Average salary £37,000 £35,000 £37,500
Average salary % change year-on-year
+5.71% -6.66%
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £52,500 £49,000 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Contact Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Wales

Contact Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Wales region.

Contact Management Salary Trend in Wales