The table below looks at the statistics for Contact Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Contact Management
Rank - - 95
Permanent jobs citing Contact Management 0 0 6
As % of all permanent IT jobs located in Wales - - 0.47%
As % of the Processes & Methodologies category - - 0.60%
Number of salaries quoted 0 0 2
Average salary - - £42,500
UK excluding London average salary £52,500 £150,000 £37,500
% change year-on-year
-65.00% +300.00%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1155 982 994
As % of all permanent IT jobs located in Wales 82.80% 75.95% 77.90%
Number of salaries quoted 966 862 888
Average salary £37,000 £36,000 £35,000
Average salary % change year-on-year
+2.77% +2.85%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Contact Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Wales

Contact Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Wales region.

Contact Management Salary Trend in Wales