The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 101 110 82
Rank change year-on-year
+9 -28
Permanent jobs requiring a Desktop Support 3 1 6
As % of all permanent IT jobs located in Wales 0.23% 0.075% 0.56%
As % of the Job Titles category 0.24% 0.079% 0.58%
Number of salaries quoted 1 1 6
Average salary £21,000 £20,500 £21,750
Average salary % change year-on-year
+2.43% -5.74%
UK excluding London average salary £25,000 £25,500 £24,500
% change year-on-year
-1.96% +4.08%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1244 1265 1043
As % of all permanent IT jobs located in Wales 96.88% 94.83% 97.75%
Number of salaries quoted 1071 1138 960
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Wales

Desktop Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Wales region.

Desktop Support Salary Trend in Wales

Desktop Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Wales region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +12 3 £21,000 +2.43%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Wales

For the 6 months to 19 December 2014, IT jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 5 (100.00%) Windows
1 5 (100.00%) Active Directory
2 3 (60.00%) MS Exchange
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) Windows Server 2003
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Windows 7
2 3 (60.00%) Exchange Server 2010
2 3 (60.00%) Cisco
2 3 (60.00%) Microsoft
2 3 (60.00%) Citrix
2 3 (60.00%) VMware
2 3 (60.00%) LAN
3 2 (40.00%) WAN
3 2 (40.00%) DHCP
3 2 (40.00%) TCP/IP
3 2 (40.00%) DNS
3 2 (40.00%) Firewall
3 2 (40.00%) CCNA
3 2 (40.00%) Cisco Certification
3 2 (40.00%) Linux
3 2 (40.00%) Windows XP
3 2 (40.00%) Exchange Server 2013
3 2 (40.00%) Client/Server
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) XenServer
3 2 (40.00%) Banking
3 2 (40.00%) Retail
3 2 (40.00%) Office 365
3 2 (40.00%) Exchange Server 2003

Desktop Support
Top Related IT Skills in Wales by Category

For the 6 months to 19 December 2014, IT jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
1 3 (60.00%) Exchange Server 2010
2 2 (40.00%) Exchange Server 2013
2 2 (40.00%) Exchange Server 2003
3 1 (20.00%) Exchange Server 2007
Applications
1 1 (20.00%) MS Office
1 1 (20.00%) MS Excel
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 3 (60.00%) LAN
2 2 (40.00%) WAN
2 2 (40.00%) DHCP
2 2 (40.00%) TCP/IP
2 2 (40.00%) DNS
2 2 (40.00%) Firewall
General
1 2 (40.00%) Banking
1 2 (40.00%) Retail
Miscellaneous
1 2 (40.00%) Client/Server
1 2 (40.00%) Clustering
2 1 (20.00%) Blackberry
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows Server 2003
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Windows 7
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Linux
3 2 (40.00%) Windows XP
4 1 (20.00%) Windows 2000 Server
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Delivery
Qualifications
1 2 (40.00%) CCNA
1 2 (40.00%) Cisco Certification
2 1 (20.00%) Microsoft Certification
2 1 (20.00%) MCITP
System Software
1 5 (100.00%) Active Directory
2 3 (60.00%) VMware Infrastructure
3 2 (40.00%) XenServer
3 2 (40.00%) VMware ESX
Vendors
1 3 (60.00%) Cisco
1 3 (60.00%) Microsoft
1 3 (60.00%) Citrix
1 3 (60.00%) VMware