The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 96 95 92
Rank change year-on-year
-1 -3
Permanent jobs requiring a Desktop Support 2 2 5
As % of all permanent IT jobs located in Wales 0.16% 0.16% 0.45%
As % of the Job Titles category 0.17% 0.17% 0.47%
Number of salaries quoted 2 2 4
Average salary £18,250 £19,250 £23,500
Average salary % change year-on-year
-5.19% -18.08%
90% offered a salary of more than £15,650 £18,650 £19,500
10% offered a salary of more than £20,850 £19,850 £27,500
UK excluding London average salary £25,000 £25,000 £25,000
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1184 1206 1074
As % of all permanent IT jobs located in Wales 96.42% 96.95% 96.93%
Number of salaries quoted 991 1084 928
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £23,500 £25,500 £21,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Desktop Support
UK

Desktop Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Wales

Desktop Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Wales region.

Desktop Support Salary Trend in Wales

Desktop Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales +4 2 £18,250 -5.19%
Desktop Support
UK

Desktop Support
Top 27 Related IT Skills in Wales

For the 6 months to 18 April 2014, IT jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
2 3 (60.00%) ITIL
3 2 (40.00%) MS Office
3 2 (40.00%) Windows 7
3 2 (40.00%) Active Directory
3 2 (40.00%) MS Excel
4 1 (20.00%) MS Exchange
4 1 (20.00%) DHCP
4 1 (20.00%) TCP/IP
4 1 (20.00%) DNS
4 1 (20.00%) ITIL Certification
4 1 (20.00%) Configuration Management
4 1 (20.00%) vSphere
4 1 (20.00%) Mobile Banking
4 1 (20.00%) VMware
4 1 (20.00%) Banking
4 1 (20.00%) Asset Management
4 1 (20.00%) Knowledge Management
4 1 (20.00%) Marketing
4 1 (20.00%) Degree
4 1 (20.00%) SCCM
4 1 (20.00%) Time Management
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) Hyper-V

Desktop Support
Top Related IT Skills in Wales by Category

For the 6 months to 18 April 2014, IT jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 2 (40.00%) MS Office
1 2 (40.00%) MS Excel
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) TCP/IP
1 1 (20.00%) DNS
General
1 1 (20.00%) Banking
1 1 (20.00%) Marketing
Miscellaneous
1 1 (20.00%) Mobile Banking
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Configuration Management
2 1 (20.00%) Asset Management
2 1 (20.00%) Knowledge Management
2 1 (20.00%) Time Management
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) Degree
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) vSphere
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) Hyper-V
Systems Management
1 1 (20.00%) SCCM
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) VMware