The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Support Specialist
Rank 99 105 75
Rank change year-on-year
+6 -30
Permanent jobs requiring a Support Specialist 1 2 15
As % of all permanent IT jobs located in Wales 0.077% 0.15% 1.43%
As % of the Job Titles category 0.078% 0.15% 1.47%
Number of salaries quoted 1 2 13
Average salary £27,500 £36,000 £55,000
Average salary % change year-on-year
-23.61% -34.54%
UK excluding London average salary £39,000 £35,000 £39,000
% change year-on-year
+11.42% -10.25%
Support Specialist
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1281 1327 1019
As % of all permanent IT jobs located in Wales 98.16% 98.22% 96.96%
Number of salaries quoted 1100 1136 868
Average salary £35,000 £35,000 £36,500
Average salary % change year-on-year
- -4.10%
90% offered a salary of more than £22,000 £25,000 £24,300
10% offered a salary of more than £52,000 £52,500 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Specialist
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in Wales

Support Specialist
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the Wales region.

Support Specialist Salary Trend in Wales

Support Specialist
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the Wales region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -3 1 £27,500 -23.61%
Support Specialist
UK

Support Specialist
Top 30 Related IT Skills in Wales

For the 6 months to 13 February 2016, IT jobs across the Wales region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 12 (75.00%) Unix
2 10 (62.50%) Windows
3 9 (56.25%) Microsoft
4 7 (43.75%) HP
4 7 (43.75%) ISO 9001
4 7 (43.75%) SAP Certification
4 7 (43.75%) Linux
4 7 (43.75%) SAP
4 7 (43.75%) VMware
4 7 (43.75%) Agile Software Development
4 7 (43.75%) ISO/IEC 27001
4 7 (43.75%) Amazon AWS
4 7 (43.75%) ISO22301
5 6 (37.50%) SaaS
5 6 (37.50%) Cloud Computing
5 6 (37.50%) Service Delivery
6 5 (31.25%) ITIL
7 4 (25.00%) PL/SQL
7 4 (25.00%) SQL
7 4 (25.00%) Oracle
7 4 (25.00%) Shell Script
7 4 (25.00%) Change Management
7 4 (25.00%) Data Modelling
7 4 (25.00%) Load Testing
7 4 (25.00%) High Availability
7 4 (25.00%) Performance Monitoring
8 3 (18.75%) Mentoring
8 3 (18.75%) Cybersecurity
8 3 (18.75%) Computer Science
8 3 (18.75%) Active Directory

Support Specialist
Top Related IT Skills in Wales by Category

For the 6 months to 13 February 2016, IT jobs across the Wales region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) Apache
1 2 (12.50%) IIS
2 1 (6.25%) SharePoint
Applications
1 2 (12.50%) MS Excel
2 1 (6.25%) MS Office
Business Applications
1 1 (6.25%) Dynamics CRM
Cloud Services
1 7 (43.75%) Amazon AWS
2 6 (37.50%) Cloud Computing
2 6 (37.50%) SaaS
Communications & Networking
1 2 (12.50%) Firewall
1 2 (12.50%) Internet
1 2 (12.50%) NAS
1 2 (12.50%) SAN
1 2 (12.50%) TCP/IP
1 2 (12.50%) VPN
Database & Business Intelligence
1 2 (12.50%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (18.75%) COM
Miscellaneous
1 3 (18.75%) Computer Science
2 2 (12.50%) Analytical Skills
2 2 (12.50%) Clustering
2 2 (12.50%) Data Centre
Operating Systems
1 12 (75.00%) Unix
2 10 (62.50%) Windows
3 7 (43.75%) Linux
4 2 (12.50%) AIX
4 2 (12.50%) Solaris
4 2 (12.50%) Windows Server
4 2 (12.50%) Windows Server 2008
4 2 (12.50%) Windows Server 2012
5 1 (6.25%) Mac OS
5 1 (6.25%) Windows 7
5 1 (6.25%) Windows 8
5 1 (6.25%) Windows XP
Processes & Methodologies
1 7 (43.75%) Agile Software Development
2 6 (37.50%) Service Delivery
3 5 (31.25%) ITIL
4 4 (25.00%) Change Management
4 4 (25.00%) Data Modelling
4 4 (25.00%) High Availability
4 4 (25.00%) Load Testing
4 4 (25.00%) Performance Monitoring
5 3 (18.75%) Cybersecurity
5 3 (18.75%) Mentoring
6 2 (12.50%) Infrastructure Management
6 2 (12.50%) Problem Management
7 1 (6.25%) CRM
Programming Languages
1 4 (25.00%) PL/SQL
1 4 (25.00%) Shell Script
1 4 (25.00%) SQL
Qualifications
1 7 (43.75%) SAP Certification
2 2 (12.50%) MCITP
2 2 (12.50%) MCSE
2 2 (12.50%) Microsoft Certification
2 2 (12.50%) RHCE
Quality Assurance & Compliance
1 7 (43.75%) ISO 9001
1 7 (43.75%) ISO/IEC 27001
1 7 (43.75%) ISO22301
System Software
1 3 (18.75%) Active Directory
2 2 (12.50%) VMware ESX
2 2 (12.50%) vSphere
Systems Management
1 2 (12.50%) NetBackup
Vendors
1 9 (56.25%) Microsoft
2 7 (43.75%) HP
2 7 (43.75%) SAP
2 7 (43.75%) VMware
3 4 (25.00%) Oracle
4 2 (12.50%) Cisco
4 2 (12.50%) Red Hat
4 2 (12.50%) Veritas