Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Technical Support Analyst role in IT jobs within the Wales region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 November 2008 with a comparison to the same period last year.

 Technical Support Analyst
Location
3 months to
18 Nov 2008
Same period last year
Rank104112
Rank change on same period last yearUp+8
Matching permanent IT job ads21
As % of all UK permanent IT job ads sampled0.001 %0.000 %
As % of the category below0.133 %0.050 %
Salaries quoted20
Average minimum salary£18,667-
Average salary£20,333-
% change on same period last year-
Average maximum salary£22,000-
UK excluding London average salary£27,313£28,878
% change on same period last year-5.42 %
Wales IT Job Market, Job TitlesJob Titles
Wales
Matching permanent IT job ads15032002
As % of all UK permanent IT job ads sampled0.973 %0.893 %
Salaries quoted13991834
Average minimum salary£31,522£30,876
Average salary£35,419£34,258
% change on same period last year+3.38 %
Average maximum salary£39,317£37,640
UK excluding London average salary£38,454£39,134
% change on same period last year-1.73 %
Technical Support Analyst UKTechnical Support Analyst
UK

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the Wales region as a proportion of the total demand within the Job Titles category.

Wales Technical Support Analyst Demand Trend

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wales region.

Wales Technical Support Analyst Salary Trend

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 3 months to 18 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West WalesNew entry-2£20,750-
South WalesUp+61£19,500-
Technical Support Analyst UKTechnical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 November 2008, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

111 (78.57 %)SQL
210 (71.43 %)Windows
210 (71.43 %)Windows XP
210 (71.43 %)Active Directory
39 (64.29 %)Microsoft Certification
48 (57.14 %)Citrix
48 (57.14 %)SMS
48 (57.14 %)MCSE
56 (42.86 %)AS400
65 (35.71 %)Lotus
65 (35.71 %)Lotus Notes
74 (28.57 %)ITIL
74 (28.57 %)Change Management
82 (14.29 %)iSeries
91 (7.143 %)PL/SQL
91 (7.143 %)Finance
91 (7.143 %)Backup Exec
91 (7.143 %)Exchange Server 2003
91 (7.143 %)Security Cleared
91 (7.143 %)Windows Server 2003
91 (7.143 %)Internet
91 (7.143 %)Symantec
91 (7.143 %)UNIX
91 (7.143 %)Oracle
91 (7.143 %)Oracle Forms
91 (7.143 %)Oracle 9i
91 (7.143 %)Datawarehouse
91 (7.143 %)DHCP
91 (7.143 %)TCP/IP
91 (7.143 %)DNS

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 November 2008, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Wales IT Job Market, Application PlatformsApplication Platforms
15 (35.71 %)Lotus Notes
21 (7.143 %)Exchange Server 2003
21 (7.143 %)MS Exchange
Wales IT Job Market, Communications & NetworkingCommunications & Networking
18 (57.14 %)SMS
21 (7.143 %)Internet
21 (7.143 %)DHCP
21 (7.143 %)TCP/IP
21 (7.143 %)DNS
Wales IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (7.143 %)Oracle 9i
11 (7.143 %)Datawarehouse
Wales IT Job Market, Development ApplicationsDevelopment Applications
11 (7.143 %)Oracle Forms
Wales IT Job Market, GeneralGeneral
11 (7.143 %)Finance
Wales IT Job Market, MiscellaneousMiscellaneous
16 (42.86 %)AS400
22 (14.29 %)iSeries
Wales IT Job Market, Operating SystemsOperating Systems
110 (71.43 %)Windows
110 (71.43 %)Windows XP
21 (7.143 %)Windows Server 2003
21 (7.143 %)UNIX
Wales IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (28.57 %)ITIL
14 (28.57 %)Change Management
21 (7.143 %)Security Cleared
Wales IT Job Market, Programming LanguagesProgramming Languages
111 (78.57 %)SQL
21 (7.143 %)PL/SQL
Wales IT Job Market, QualificationsQualifications
19 (64.29 %)Microsoft Certification
28 (57.14 %)MCSE
Wales IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (7.143 %)SLA
Wales IT Job Market, System SoftwareSystem Software
110 (71.43 %)Active Directory
21 (7.143 %)Backup Exec
Wales IT Job Market, VendorsVendors
18 (57.14 %)Citrix
25 (35.71 %)Lotus
31 (7.143 %)Symantec
31 (7.143 %)Oracle
31 (7.143 %)Microsoft