The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 89 105 93
Rank change year-on-year
+16 -12
Permanent jobs requiring a Technical Support Analyst 14 6 2
As % of all permanent IT jobs located in Wales 1.08% 0.44% 0.19%
As % of the Job Titles category 1.10% 0.44% 0.19%
Number of salaries quoted 13 6 2
Average salary £20,000 £24,500 £26,500
Average salary % change year-on-year
-18.36% -7.54%
90% offered a salary of more than £18,650 £21,000 £23,700
10% offered a salary of more than £22,500 £28,250 £29,300
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1276 1354 1041
As % of all permanent IT jobs located in Wales 98.08% 98.62% 96.84%
Number of salaries quoted 1096 1161 889
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £52,000 £52,150 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Wales

Technical Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wales region.

Technical Support Analyst Salary Trend in Wales

Technical Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 12 £20,500 -16.32%
West Wales - 2 £18,750 -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 9 February 2016, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 16 (76.19%) Windows
2 14 (66.67%) Windows Server
3 12 (57.14%) Windows Server 2008
4 10 (47.62%) Active Directory
5 9 (42.86%) Microsoft
6 8 (38.10%) SQL
7 7 (33.33%) Windows Server 2003
8 6 (28.57%) SQL Server
8 6 (28.57%) Windows 7
9 5 (23.81%) Windows Server 2012
9 5 (23.81%) Unix
9 5 (23.81%) QMS
9 5 (23.81%) Quality Management
9 5 (23.81%) Finance
10 4 (19.05%) Advertising
10 4 (19.05%) Oracle
10 4 (19.05%) SaaS
11 3 (14.29%) IIS
12 2 (9.52%) SLA
13 1 (4.76%) Telnet
13 1 (4.76%) XML
13 1 (4.76%) XSD
13 1 (4.76%) XSLT
13 1 (4.76%) ITIL
13 1 (4.76%) Linux
13 1 (4.76%) VoIP
13 1 (4.76%) Process Management
13 1 (4.76%) Data Architecture
13 1 (4.76%) SSH
13 1 (4.76%) SQL Server Reporting Services

Technical Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 9 February 2016, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) IIS
2 1 (4.76%) Skype for Business
Cloud Services
1 4 (19.05%) SaaS
Communications & Networking
1 1 (4.76%) SSH
1 1 (4.76%) Telnet
1 1 (4.76%) VoIP
1 1 (4.76%) WebEx
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 1 (4.76%) SQL Server 2005
2 1 (4.76%) SQL Server Reporting Services
General
1 5 (23.81%) Finance
2 4 (19.05%) Advertising
Libraries, Frameworks & Software Standards
1 1 (4.76%) XML
1 1 (4.76%) XSD
1 1 (4.76%) XSLT
Miscellaneous
1 1 (4.76%) Analytical Skills
Operating Systems
1 16 (76.19%) Windows
2 14 (66.67%) Windows Server
3 12 (57.14%) Windows Server 2008
4 7 (33.33%) Windows Server 2003
5 6 (28.57%) Windows 7
6 5 (23.81%) Unix
6 5 (23.81%) Windows Server 2012
7 1 (4.76%) Linux
Processes & Methodologies
1 5 (23.81%) QMS
1 5 (23.81%) Quality Management
2 1 (4.76%) Data Architecture
2 1 (4.76%) ITIL
2 1 (4.76%) Process Management
2 1 (4.76%) User Acceptance Testing
Programming Languages
1 8 (38.10%) SQL
Qualifications
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 10 (47.62%) Active Directory
Vendors
1 9 (42.86%) Microsoft
2 4 (19.05%) Oracle