The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 96 97 99
Rank change year-on-year
+1 +2
Permanent jobs requiring a Technical Support Analyst 16 6 6
As % of all permanent IT jobs located in Wales 1.14% 0.46% 0.46%
As % of the Job Titles category 1.17% 0.48% 0.48%
Number of salaries quoted 16 5 6
Average salary £25,025 £20,000 £22,000
Average salary % change year-on-year
+25.12% -9.09%
90% offered a salary of more than £21,250 £18,500 £21,000
10% offered a salary of more than £27,500 £22,500 £28,500
UK excluding London average salary £25,025 £27,500 £30,500
% change year-on-year
-9.00% -9.83%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1373 1259 1258
As % of all permanent IT jobs located in Wales 97.86% 96.40% 96.62%
Number of salaries quoted 1155 1094 1121
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £52,500 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Wales

Technical Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wales region.

Technical Support Analyst Salary Trend in Wales

Technical Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 16 £25,025 +22.07% 1
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 2 September 2015, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 16 (50.00%) Windows
1 16 (50.00%) Linux
2 15 (46.88%) UNIX
2 15 (46.88%) Solaris
3 14 (43.75%) Oracle
4 13 (40.63%) SaaS
5 9 (28.13%) VoIP
5 9 (28.13%) Active Directory
6 8 (25.00%) JavaScript
6 8 (25.00%) SQL
7 7 (21.88%) Windows Server 2008
7 7 (21.88%) Finance
8 6 (18.75%) Windows 7
8 6 (18.75%) Node.js
8 6 (18.75%) AngularJS
9 5 (15.63%) Degree
9 5 (15.63%) WebLogic
9 5 (15.63%) JBoss
9 5 (15.63%) Apache
9 5 (15.63%) Borland
10 4 (12.50%) Windows Server 2003
10 4 (12.50%) Microsoft
10 4 (12.50%) SLA
10 4 (12.50%) SQL Server
10 4 (12.50%) Advertising
11 3 (9.38%) Windows Server 2012
11 3 (9.38%) XML
11 3 (9.38%) XSD
11 3 (9.38%) XSLT
11 3 (9.38%) ITIL

Technical Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 2 September 2015, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.75%) Node.js
2 5 (15.63%) WebLogic
2 5 (15.63%) JBoss
2 5 (15.63%) Apache
3 2 (6.25%) IIS
Applications
1 1 (3.13%) MS Excel
Cloud Services
1 13 (40.63%) SaaS
Communications & Networking
1 9 (28.13%) VoIP
2 2 (6.25%) Firewall
3 1 (3.13%) VLAN
3 1 (3.13%) DHCP
3 1 (3.13%) TCP/IP
Database & Business Intelligence
1 4 (12.50%) SQL Server
2 2 (6.25%) SQL Server Reporting Services
2 2 (6.25%) SQL Server 2005
General
1 7 (21.88%) Finance
2 4 (12.50%) Advertising
Libraries, Frameworks & Software Standards
1 6 (18.75%) AngularJS
2 3 (9.38%) XML
2 3 (9.38%) XSD
2 3 (9.38%) XSLT
Miscellaneous
1 2 (6.25%) Computer Science
1 2 (6.25%) Analytical Skills
Operating Systems
1 16 (50.00%) Windows
1 16 (50.00%) Linux
2 15 (46.88%) UNIX
2 15 (46.88%) Solaris
3 7 (21.88%) Windows Server 2008
4 6 (18.75%) Windows 7
5 4 (12.50%) Windows Server 2003
6 3 (9.38%) Windows Server 2012
7 1 (3.13%) HPUX
Processes & Methodologies
1 3 (9.38%) ITIL
2 1 (3.13%) Project Management
2 1 (3.13%) Quality Management
2 1 (3.13%) Change Management
2 1 (3.13%) Disaster Recovery
2 1 (3.13%) Business Analysis
2 1 (3.13%) Incident Management
2 1 (3.13%) QMS
2 1 (3.13%) Data Architecture
2 1 (3.13%) Network Architecture
Programming Languages
1 8 (25.00%) JavaScript
1 8 (25.00%) SQL
2 1 (3.13%) Python
2 1 (3.13%) Perl
Qualifications
1 5 (15.63%) Degree
2 1 (3.13%) ITIL Foundation Certificate
2 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 4 (12.50%) SLA
System Software
1 9 (28.13%) Active Directory
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) vSphere
Vendors
1 14 (43.75%) Oracle
2 5 (15.63%) Borland
3 4 (12.50%) Microsoft
4 1 (3.13%) VMware
4 1 (3.13%) Cisco
Cardiff, South Glamorgan
Lexis Nexis Risk Solutions
Salary: From £20,500 to £25,500 per annum
Posted: 9 days ago