The statistics below represent IT jobs advertised across the Wales region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 95 88 101
Rank change year-on-year
-7 +13
Permanent jobs requiring a Technical Support Analyst 7 17 2
As % of all permanent IT jobs located in Wales 0.54% 1.19% 0.15%
As % of the Job Titles category 0.56% 1.22% 0.15%
Number of salaries quoted 4 16 2
Median salary £26,000 £25,513 £18,500
Median salary % change year-on-year
+1.91% +37.90%
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1260 1392 1328
As % of all permanent IT jobs located in Wales 97.75% 97.34% 97.72%
Number of salaries quoted 1071 1143 1136
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Wales

Technical Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wales region.

Technical Support Analyst Salary Trend in Wales

Technical Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 5 £26,000 -2.80%
Mid Wales - 2 - -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 26 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Technical Support Analyst in the job title.

1 18 (78.26%) Windows
2 16 (69.57%) Windows Server
3 12 (52.17%) Microsoft
4 9 (39.13%) Windows Server 2008
5 7 (30.43%) SQL
6 6 (26.09%) TCP/IP
6 6 (26.09%) SQL Server
6 6 (26.09%) Active Directory
6 6 (26.09%) SAN
6 6 (26.09%) Server Virtualisation
7 5 (21.74%) Windows Server 2012
8 4 (17.39%) Windows 7
8 4 (17.39%) SaaS
8 4 (17.39%) Windows Server 2003
8 4 (17.39%) Oracle
8 4 (17.39%) Unix
9 3 (13.04%) Cisco
9 3 (13.04%) CCNA
9 3 (13.04%) IIS
9 3 (13.04%) MS Excel
9 3 (13.04%) Citrix
9 3 (13.04%) Cisco Certification
9 3 (13.04%) Quality Management
9 3 (13.04%) QMS
9 3 (13.04%) VMware
9 3 (13.04%) Contingency Planning
10 2 (8.70%) Finance
11 1 (4.35%) Advertising
11 1 (4.35%) Sage
11 1 (4.35%) CRM

Technical Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) IIS
2 1 (4.35%) Skype for Business
Applications
1 3 (13.04%) MS Excel
Business Applications
1 1 (4.35%) Sage 200
Cloud Services
1 4 (17.39%) SaaS
Communications & Networking
1 6 (26.09%) SAN
1 6 (26.09%) TCP/IP
2 1 (4.35%) WebEx
Database & Business Intelligence
1 6 (26.09%) SQL Server
2 1 (4.35%) SQL Server 2005
2 1 (4.35%) SQL Server Reporting Services
General
1 2 (8.70%) Finance
2 1 (4.35%) Advertising
2 1 (4.35%) Marketing
Libraries, Frameworks & Software Standards
1 1 (4.35%) XML
1 1 (4.35%) XSD
1 1 (4.35%) XSLT
Miscellaneous
1 1 (4.35%) Analytical Skills
Operating Systems
1 18 (78.26%) Windows
2 16 (69.57%) Windows Server
3 9 (39.13%) Windows Server 2008
4 5 (21.74%) Windows Server 2012
5 4 (17.39%) Unix
5 4 (17.39%) Windows 7
5 4 (17.39%) Windows Server 2003
6 1 (4.35%) Windows 10
Processes & Methodologies
1 6 (26.09%) Server Virtualisation
2 3 (13.04%) Contingency Planning
2 3 (13.04%) QMS
2 3 (13.04%) Quality Management
3 1 (4.35%) CRM
3 1 (4.35%) Data Architecture
3 1 (4.35%) ERP
3 1 (4.35%) ITIL
3 1 (4.35%) User Acceptance Testing
Programming Languages
1 7 (30.43%) SQL
Qualifications
1 3 (13.04%) CCNA
1 3 (13.04%) Cisco Certification
2 1 (4.35%) Degree
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 6 (26.09%) Active Directory
Vendors
1 12 (52.17%) Microsoft
2 4 (17.39%) Oracle
3 3 (13.04%) Cisco
3 3 (13.04%) Citrix
3 3 (13.04%) VMware
4 1 (4.35%) Sage