The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 93 98 96
Rank change year-on-year
+5 -2
Permanent jobs requiring a Technical Support Analyst 13 1 1
As % of all permanent IT jobs located in Wales 0.94% 0.083% 0.080%
As % of the Job Titles category 0.99% 0.086% 0.083%
Number of salaries quoted 12 1 1
Average salary £26,750 £27,000 £30,000
Average salary % change year-on-year
-0.92% -10.00%
UK excluding London average salary £27,500 £25,500 £26,500
% change year-on-year
+7.84% -3.77%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1314 1168 1212
As % of all permanent IT jobs located in Wales 95.29% 96.77% 97.04%
Number of salaries quoted 1114 978 1090
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £24,347 £24,000 £25,500
10% offered a salary of more than £52,500 £46,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Wales

Technical Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wales region.

Technical Support Analyst Salary Trend in Wales

Technical Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Wales region over the 3 months to 27 April 2015.

Technical Support Analyst Salary Histogram in Wales

Technical Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Wales region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +1 12 £27,500 +1.85% 1
West Wales - 1 £18,500 - 2
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 27 April 2015, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 10 (58.82%) Windows
2 7 (41.18%) UNIX
2 7 (41.18%) Linux
2 7 (41.18%) Active Directory
3 6 (35.29%) Finance
3 6 (35.29%) VoIP
3 6 (35.29%) Solaris
3 6 (35.29%) Oracle
3 6 (35.29%) Windows 7
3 6 (35.29%) SaaS
4 4 (23.53%) Degree
4 4 (23.53%) Windows Server 2008
4 4 (23.53%) Advertising
5 3 (17.65%) Windows Server 2003
5 3 (17.65%) ITIL
6 2 (11.76%) JavaScript
6 2 (11.76%) SLA
6 2 (11.76%) Change Management
6 2 (11.76%) Firewall
6 2 (11.76%) AngularJS
6 2 (11.76%) Node.js
7 1 (5.88%) Windows Server 2012
7 1 (5.88%) Mobile Device Management
7 1 (5.88%) SCSM
7 1 (5.88%) ITIL Foundation Certificate
7 1 (5.88%) Analytical Skills
7 1 (5.88%) Capacity Planning
7 1 (5.88%) Hyper-V
7 1 (5.88%) XenApp
7 1 (5.88%) SCCM

Technical Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 27 April 2015, IT jobs across the Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) Node.js
2 1 (5.88%) IBM Notes
Applications
1 1 (5.88%) MS Excel
Cloud Services
1 6 (35.29%) SaaS
Communications & Networking
1 6 (35.29%) VoIP
2 2 (11.76%) Firewall
3 1 (5.88%) VLAN
3 1 (5.88%) LAN
3 1 (5.88%) WAN
3 1 (5.88%) TCP/IP
3 1 (5.88%) SAN
3 1 (5.88%) Internet
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server Reporting Services
1 1 (5.88%) SQL Server 2005
General
1 6 (35.29%) Finance
2 4 (23.53%) Advertising
Libraries, Frameworks & Software Standards
1 2 (11.76%) AngularJS
Miscellaneous
1 1 (5.88%) Client/Server
1 1 (5.88%) Analytical Skills
Operating Systems
1 10 (58.82%) Windows
2 7 (41.18%) Linux
2 7 (41.18%) UNIX
3 6 (35.29%) Windows 7
3 6 (35.29%) Solaris
4 4 (23.53%) Windows Server 2008
5 3 (17.65%) Windows Server 2003
6 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) Change Management
3 1 (5.88%) Security Management
3 1 (5.88%) Incident Management
3 1 (5.88%) Capacity Planning
3 1 (5.88%) Mobile Device Management
3 1 (5.88%) Service Delivery
Programming Languages
1 2 (11.76%) JavaScript
2 1 (5.88%) Perl
2 1 (5.88%) SQL
2 1 (5.88%) Python
Qualifications
1 4 (23.53%) Degree
2 1 (5.88%) ITIL Foundation Certificate
2 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 7 (41.18%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) XenApp
Systems Management
1 1 (5.88%) NetBackup
1 1 (5.88%) SCCM
1 1 (5.88%) SCOM
1 1 (5.88%) SCSM
Vendors
1 6 (35.29%) Oracle
2 1 (5.88%) Cisco
2 1 (5.88%) Microsoft
2 1 (5.88%) Citrix
2 1 (5.88%) Lotus
Swansea, West Glamorgan
CPS Group UK
Salary: £17000 - £20000 per annum + Pension & Benefits
Posted: 2 days ago
Swansea, West Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £20000.00 per annum
Posted: 3 days ago
Newport, Gwent
Intapeople
Salary: £0 - £30000 per annum
Posted: 3 days ago